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Remote support technician jobs in Greenville, SC - 193 jobs

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  • Advisor Support

    AXA Equitable Holdings, Inc.

    Remote support technician job in Greenville, SC

    About the Role At Equitable, we help clients secure their financial well-being so they can pursue long and fulfilling lives- a mission we've honed since 1859. The Carolinas Branch is looking for an Advisor Support Team Member within the Greenville, SC site. This person will report into the Operations Manager and will be responsible for supporting the advisors and district managers throughout the branch. What You'll Be Doing Guide financial advisor candidates through recruiting and onboarding processes. Partner with branch leadership to plan, organize, and execute campaigns and events. Assist with calendar management and special projects for the Senior Vice President (SVP). Provide administrative support for office operations, including greeting clients, processing mail, and ordering office supplies. Collaborate with team members to ensure smooth workflow and timely completion of tasks The base salary range for this position is $47,000 - $50,000. Actual base salaries vary based on skills, experience, and geographical location. In addition to base pay, Equitable provides compensation to reward performance with base salary increases, spot bonuses, and short-term incentive compensation opportunities. Eligibility for these programs depends on level and functional area of responsibility. For eligible employees, Equitable provides a full range of benefits. This includes medical, dental, vision, a 401(k) plan, and paid time off. For detailed descriptions of these benefits, please reference the link below. Equitable Pay and Benefits: Equitable Total Rewards Program What You Will Bring * Bachelor's degree or equivalent work experience * 1 years of hands on administrative or professional work experience Preferred Qualifications Strong organizational skills with the ability to prioritize tasks and meet deadlines. Proficiency in Microsoft Office Suite and willingness to learn new systems and tools. Demonstrated good judgment, attention to detail, and ability to maintain business confidentiality. Skills Data Gathering and Reporting: Knowledge of tools, techniques and processes for gathering and reporting data; ability to practice them in a particular department or division of a company. Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Knowledge of Organization: Knowledge of the organization's vision, structure, culture, philosophy, operating principles, values, and code of ethics; ability to understand the value of aligning capabilities with business goals to support optimal performance. Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. About Equitable At Equitable, we're a team committed to helping our clients secure their financial well-being so that they can pursue long and fulfilling lives. We turn challenges into opportunities by thinking, working, and leading differently - where everyone is a leader. We encourage every employee to leverage their unique talents to become a force for good at Equitable and in their local communities. We are continuously investing in our people by offering growth, internal mobility, comprehensive compensation and benefits to support overall well-being, flexibility, and a culture of collaboration and teamwork. We are looking for talented, dedicated, purposeful people who want to make an impact. Join Equitable and pursue a career with purpose. Click Careers at Equitable to learn more. Equitable is committed to providing equal employment opportunities to our employees, applicants and candidates based on individual qualifications, without regard to race, color, religion, gender, gender identity and expression, age, national origin, mental or physical disabilities, sexual orientation, veteran status, genetic information or any other class protected by federal, state and local laws. NOTE: Equitable participates in the E-Verify program. If reasonable accommodation is needed to participate in the job application or interview process or to perform the essential job functions of this position, please contact Human Resources at ************** or email us at *******************************.
    $47k-50k yearly 4d ago
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  • Computer Field Tech Position- Asheville NC

    BC Tech Pro 4.2company rating

    Remote support technician job in Fletcher, NC

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 60d+ ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Remote support technician job in Greenville, SC

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $30k-41k yearly est. 30d ago
  • IT Support Analyst

    E.A. Sween Company 4.4company rating

    Remote support technician job in Hodges, SC

    Who We Are Since 1955, we have been on a mission To Passionately Feed Millions Daily with High Quality Food People Enjoy! We are a third-generation family-owned and professionally managed organization with a commitment to strategic growth. We continue to be successful because of talented people, just like you, who choose to join our family and call E.A. Sween home. We pride ourselves on fostering a welcoming, respectful, and rewarding culture where employees are encouraged to bring their whole selves to work each and every day. At E.A. Sween, our team members are seen, heard, and appreciated not just for what they do, but for who they are. We hope you'll join us! What We're Seeking We are seeking an IT Support Analyst to provide frontline technical support to employees across manufacturing, distribution, and corporate environments. This role focuses on delivering a positive end-user experience by resolving technical issues efficiently and professionally. Compensation: The target salary range for this position is $60,000 - $63,000 annually, consistent with our internal compensation framework. This position is classified as Grade 11, with a full pay range of $51,962 - $72,789. You are eligible for an incentive bonus up too 5% of your annual salary, prorated based on your start date. Final pay will be determined by your experience, skills, internal equity, and available budget. What You'll Do (Responsibilities) * Provide day-to-day technical support for end users, including hardware, applications, and system access issues. * Troubleshoot and resolve incidents related to desktops, laptops, printers, mobile devices, and software . * Support employees working in office, manufacturing, and warehouse environments. * Escalate complex or unresolved issues to appropriate IT teams * Document incidents, resolutions, and procedures in the ticketing system. * Assist with employee onboarding and offboarding activities. Which includes setting up new equipment for the employee onboarding. * Monitor network connectivity identifying and working with network providers to resolve outages. * Monitoring nightly batch schedules and doing basic troubleshooting if issues occur * Support IT projects and initiatives as assigned. What You'll Need (Qualifications) * Associate's degree in information technology or related field, or equivalent experience. * 3+ years' Experience providing end-user and infrastructure technical support. * Strong customer service, communication, and organizational skills. * Ability to troubleshoot issues independently and follow established procedures. * Experience monitoring nightly batch schedules and doing basic troubleshooting * Experience working with network hardware and software. * Experience working with network and security administrative processes such as password management. Preferred: * Experience supporting voice-directed picking systems. * Experience in food distribution or logistics environments. * Experience working in or supporting systems within a unionized workforce environment. * Experience supporting multi-site warehouse operations. * Experience supporting ERP and similar software solutions * Experience supporting Blue Yonder Warehouse Management System Physical Demands and Work Environment: * Ability to work within an office environment. * Must be able to work in a fast-paced, autonomous environment. * Must be able to organize, prioritize, multi-task, meet deadlines, act professionally, and maintain information confidentiality. * Some travel is required. How You'll Find Success at EAS * Value People Most of All: Show respect & care, embrace diversity, and empower others. * Commit to Safety Everyday: See something say something do something, practice safe behavior, and celebrate safety success. * Invest in Our Company to Thrive: Share ideas to improve, learn & grow, and embrace change. * Think Before Doing and Act Decisively: Make thoughtful decisions, work together to find solutions, and do what's right. * Welcome Constructive Straight Talk: Be honest and respectful even when difficult, be open to ideas and feedback, and ask questions to understand. * Serve Up Exceptional Experiences: Provide value to customers, take pride in your work, and help others to be successful. * Enjoy What You Do!: Have a positive attitude, Live the Spirit of E.A. Sween, and celebrate success.
    $60k-63k yearly 7d ago
  • IT Support Specialist

    Revel Staffing

    Remote support technician job in Greenville, SC

    About the Role We are seeking a IT Support Specialist to deliver exceptional IT support across office and field operations. This role requires a proactive professional who can troubleshoot issues, manage IT systems, and ensure seamless technology experiences for end -users. The ideal candidate has strong problem -solving skills, excellent communication, and a passion for staying current with technology trends. Key Responsibilities Manage and operate the IT Help Desk, ensuring timely resolution of tickets and user support. Configure and deploy new hardware/software; provide basic end -user training. Support and maintain Active Directory, Microsoft 365, and Windows environments. Oversee Antivirus and Windows Update Servers to keep devices secure and compliant. Provide remote and onsite troubleshooting for hardware, software, and networking issues. Maintain clear IT documentation for processes, systems, and activities. Ensure proper management of printers, copiers, and scanners. Collaborate with vendors and internal stakeholders to optimize systems. Participate in training and professional development to strengthen technical expertise. Provide after -hours support for urgent issues or project implementations when needed. Qualifications Associates Degree in IT or a related field. DataClear certification Proficiency with Active Directory, Microsoft 365, and Windows OS. Experience in hardware/software setup, configuration, and troubleshooting. Familiarity with networking, Linux, and information security practices. Strong communication skills for supporting non -technical users. Commitment to continuous learning and staying updated on emerging technologies.
    $34k-57k yearly est. 53d ago
  • Technology Support Specialist

    Newspring Church 4.4company rating

    Remote support technician job in Anderson, SC

    This role serves as the frontline for the NewSpring Technology Team, providing exceptional support across our digital ecosystem, including Rock RMS, data platforms, staff hardware, and campus-specific technology. You will help manage the full lifecycle of support requests while proactively testing and implementing new technology solutions to improve organizational efficiency. Primary Responsibilities: Provide great customer service to anyone who has questions, technology challenges or interacts with the NewSpring Technology Team: Answering and responding to incoming support requests, tasks, walk-in support needs and calls to the support number during office hours Taking ownership of issues end to end. As needed, leverage the knowledge of the team and other resources to support and troubleshoot issues Technical Responsibilities: Staff and Campus Technology: Provide remote and on-site support for staff and office hardware, ensuring the technology in all campus environments is operating as expected. Rock RMS & Data: Assist staff with functional support, troubleshooting, and data entry best practices within Rock RMS to ensure data integrity Web & App: Triaging and documenting user-reported and self-identified bugs for the NewSpring website and mobile app before escalation. Adhere to and encompass the qualities and characteristics required of NewSpring Church staff members, as defined by the Policies and Procedures Handbook. Additional Duties/Responsibilities: Support the implementation of new solutions or tools Test, evaluate and assist in the decision making for new technology solutions. Continually develop the knowledge and skills needed to serve in a technical capacity When presented with a problem, develop and implement solutions for how that problem could or should be solved. Additional projects and/or assignments as needed. Role Requirements: [KSA's - Knowledge, Skills and Abilities] This role is full time 40 hours per week. A high school degree is required. Two or four year degree is preferred or comparable work experience in customer support and/or information technology is preferred. Technical proficiency with common operating systems (MacOS, iOS, ChromeOS, Microsoft Windows) Basic understanding of: CRM systems (RockRMS) Networking (Juniper, Meraki, Ubiquity) Device & user management systems (Intune, Mosyle, Google MDM) Ability to communicate technical and complex concepts in ways that non-technical staff members can understand and the ability to remain calm and helpful during high-pressure situations. Proven ability to troubleshoot hardware, software and connectivity issues. This role adheres to a standard schedule, knowing it may fluctuate at times & based on certain needs. Standard schedule is: Sunday: 8am-1pm Monday: 8am-4pm (or 9-5) Tuesday: 8am-4pm (or 9-5) Wednesday: 8am-4pm (or 9-5) Thursday: 8am-4pm (or 9-5)
    $37k-58k yearly est. 5d ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Remote support technician job in Fletcher, NC

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $34k-46k yearly est. 60d+ ago
  • IT Support Center Technician

    Bob Jones University 3.8company rating

    Remote support technician job in Greenville, SC

    The IT Support Center Technician will provide Tier 1 and Tier 2 technology support for BJU, Inc. employees' computers, applications, printers, and phones and assure users' needs are addressed. This employee will assist the supervisor with the scheduling of students and the assigning/completion of their work and will continually seek ways to improve end user experiences with supported technologies. PRINCIPAL DUTIES AND RESPONSIBILITIES: * Provide solutions to user issues with computer hardware, network, printers and software * Answer customer calls to the IT Support phone line and provide assistance * Provide onsite assistance with setup and troubleshooting of customer equipment * Research and recommend technical solutions to challenges as they arise * Maintain documentation about issues and solutions * Continually improve user experiences with all supported technologies * Assist with the training and oversight of student technicians * Communicate in a timely and professional manner * Other duties as assigned by supervisor REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: * Ability to lead others * Ability to work with frequent interruptions * Ability to take initiative in solving problems * Knowledge of operating system platforms such as Windows and Apple * Basic knowledge of LAN, hubs, switches and network configuration * Some experience in technical computer support * Ability to interface with users and discuss issues in language that users will understand * Knowledge of computer hardware and software components * Working knowledge of basic office and non-standard applications * Troubleshooting capabilities * Excellent communication skills, written and oral * Ability and willingness to learn new technologies An applicant must be a born-again Christian who has a personal relationship with Jesus Christ. Each applicant must agree with and affirm the Bob Jones University creed, mission (see ******************************************** and core biblical doctrines regarding areas such as the Bible, the triune God, man and salvation, etc. Employees are expected to maintain a conservative lifestyle and support Bob Jones University's positions on issues such as beverage alcohol and addictive substances, creation, marriage and human sexuality and the sanctity of life, etc., (***************************************** Employees are to be active members of a local Bible believing church which holds orthodox theology. Applicants must be committed to providing students an excellent, world-class education from a biblical worldview. #LI-Onsite Required Education: Bachelors
    $34k-39k yearly est. 21d ago
  • IT Support - Evening

    ECPI University

    Remote support technician job in Greenville, SC

    will work at ECPI University's Greenville, SC campus. Transform your Career at ECPI University Since 1966, the dedicated employees at ECPI University have helped students achieve their goals via practical training and career-focused education with over 50 Associates, Bachelor's and Master's Programs. Our culture is to prioritize our students' success through the support of our dynamic team and industry focused curriculum. Visit *********************** to learn more about how you can help people improve their lives through education. The IT Support role helps support users with a wide range of desktop operating systems, applications, and mobile devices, plus network, virus, malicious software, and hardware support issues. Responsibilities Install desktop operating systems. Configure and troubleshoot hardware. Monitor and respond to helpdesk requests. Gather support issues information and analyze the symptoms and figure out the underlying problem. Escalate helpdesk requests to tier 2 and tier 3 personnel. Assist students, faculty, and staff with access to IT services provided. Create student accounts before each term start. Manage the network cable plant. Configure and manage classroom images. Maintain software and hardware inventories. All other duties and responsibilities as assigned. Qualifications Education/Experience AAS degree in Computer Science or a related field (ECPI graduates strongly encouraged to apply) 0-5 years previous experience as a consumer support technician Skills/Abilities Excellent customer service skills Excellent oral and written communication skills Detail oriented Ability to lift 5-25 pounds safely Benefits of Employment ECPI University provides a comprehensive benefits program designed to help our faculty and staff stay healthy, feel supported, and maintain a work/life balance. To learn more about benefits at ECPI University, click HERE. Committed to excellence and innovation, ECPI University is proud to be an equal opportunity employer.
    $32k-50k yearly est. 12d ago
  • IT Support Specialist - Russian/Ukrainian is required

    U Trust Insurance Agency LLC 4.2company rating

    Remote support technician job in Spartanburg, SC

    Job DescriptionSalary: U Trust Insurance Agency LLC is a growing insurance organization operating across 30+ U.S. states. We are looking for a dependable and practical IT Support Specialist for small technical tasks, troubleshooting, and one-off projects. This is a side-work contract role, ideal for someone already working in IT who wants to take on simple, predictable tasks without heavy system administration responsibilities. Key Responsibilities Set up and configure Windows laptops and desktops. Install, update, and troubleshoot basic software (browsers, Office tools, PDF tools, antivirus, drivers). Perform basic diagnostics for hardware issues (slow performance, device errors, connectivity issues). Assist employees with simple technical questions (accounts, printers, email settings). Support small on-site tasks when needed (checking equipment, cables, routers) in Spartanburg, SC. Set up or replace peripherals (monitors, keyboards, webcams, headsets). Ensure devices are updated and secure (Windows updates, basic settings). Required Qualifications 13 years of experience in IT support, helpdesk, or similar role. Strong knowledge of Windows 10/11. Understanding of basic networking: Wi-Fi, router settings, cable connections, IP basics. Ability to troubleshoot hardware and software issues independently. Good communication skills in English; Russian or Ukrainian is a strong advantage. Responsible, organized, and comfortable working with tasks on demand. Nice-to-Have Ability to assemble or upgrade a PC (optional). Experience with remote support tools (AnyDesk, TeamViewer, Zoom Remote Control). Ability to document simple internal instructions (SOPs). We Offer Flexible workload tasks as needed (side work / extra income). Long-term cooperation with a stable U.S. company. Competitive compensation per hour or per task. Friendly international environment. How to Apply Please apply directly through the platform where you found this job post. We will review all applications and contact each candidate, providing feedback and further steps in the order applications are received.
    $29k-40k yearly est. 19d ago
  • Help Desk Support 2

    Security Finance 4.0company rating

    Remote support technician job in Spartanburg, SC

    Security Finance is Hiring: Help Desk Support 2 Location: This position is remote with travel required on a quarterly basis. (Must reside in AL, GA, ID, LA, MO, OK, SC, TN, TX, UT, WI) Security Finance is a trusted leader in the financial services industry, serving communities since 1955 with safe, easy installment loans and income tax preparation. We're looking for a dedicated and customer-focused Help Desk Support professional to join our team and provide technical, hardware, software, and operational support to our company-maintained systems and services. As a Remote Help Desk Support 2, you will: * Provide Level 2 remote technical support for hardware, software, and basic operational support for Company-maintained computer systems and services for branch, home office, and mobile company personnel in Spanish and English. * Mentors and assts level 1 technicians with Technical Support * Receives initial and referred incoming contacts and calls from field and home office personnel regarding system or operational related problems and/or service request * Resolves moderately complex problems requiring system and technical knowledge and delivers services to meet internal customer expectations and needs * Records key information of reported incidents into Incident (case) Management System * Determines additional routing of reported cases to other Help Desk levels and/or supporting departments as needed * Reviews Tier 1 tickets for correct troubleshooting and resolution status * Informs management of recurring problems and/or deficiencies * Assist with electronic setup for new office locations or merged offices as needed. * Perform quality assurance testing and assessment of new software. * Prompt and regular attendance is required. To be a great fit, you should have: * 1 year of experience in a help desk environment * A reliable internet connection (DSL or faster) * A strong customer service orientation with effective verbal and written communication skills * Ability to work professionally with others and maintain composure in stressful situations * Flexibility in work hours * Basic knowledge of computer based systems, tools, and processes as well as basic knowledge of company business processes, policies and procedures * Ability to troubleshooting and remotely installing hardware * High School Diploma or equivalent required * A 2-year technical school degree or equivalent (preferred) * Related technical certifications (preferred) We offer: * Top-notch training to help you build a solid foundation and excel in your role. * A comprehensive benefits package including medical, dental, life insurance, short- and long-term disability, profit sharing, 401(k) with company matching, and paid sick, holiday, and vacation time. * Community Service opportunities - we actively contribute to charities, local food banks, and educational initiatives. * Career growth potential - we encourage internal growth and provide pathways for advancing careers. Why Security Finance? We are a proud, community-focused company that has been helping our neighbors since 1955. We offer a welcoming and supportive work environment, where employees are valued and given opportunities to grow. At Security Finance, it's not just about providing financial services-it's about making a difference in the communities we serve. Ready to make a difference?
    $33k-69k yearly est. 55d ago
  • IT Support Specialist

    Appalachian Network Services Inc.

    Remote support technician job in Fletcher, NC

    As an IT Support Specialist at Appalachian Network Services Inc, you will be a critical player within our IT department, providing high-level technical support and handling complex, escalated issues. This role is essential for ensuring efficient IT operations across the organization and includes significant responsibilities for onsite IT services and occasional cross-training with the Field Services department to support scheduling and operational demands. Key Responsibilities: Provide second-tier support for complex IT issues, both remotely and onsite, relating to technology such as workstations, servers, printers, networks, and phone systems. Act as the primary technician for onsite IT services, ensuring timely and effective resolution of issues. Support disaster recovery solutions and maintain network infrastructure, including WAN and LAN connectivity, routers, firewalls, and security. Implement and support remote access solutions, including VPN, Terminal Services, and Citrix. Monitor alerts and notifications from the remote monitoring and management system, responding accordingly through service tickets. Maintain and review system documentation in ConnectWise, ensuring accurate and effective documentation of support activities. Additional Duties and Responsibilities: Provide fast and effective responses to customer requests, improving customer service perception and satisfaction. Collaborate closely within the IT team to manage and escalate IT issues as required. Cross-train with the Field Services department to assist with large projects or scheduling needs, ensuring a cohesive and flexible operational capability. Consistently maintain service level agreements by swiftly responding to and resolving service tickets within prescribed timeframes. Accurately record all billable hours and services performed, both internally and for customers, using ConnectWise. Ensure daily productivity aligns with departmental goals by effectively managing and documenting work tasks to meet operational standards and client expectations. Licensing and Compliance Requirements: This role requires active participation in obtaining a NC Alarm System License Registrant. This licensure is essential for any team member involved in the installation, maintenance, or remote access to Camera Systems, Alarm Systems, or Access Control Systems. Management of the licensure process will be overseen by our NC Alarm System License Licensee to ensure all legal and regulatory requirements are met. Company Culture: At Appalachian Network Services Inc, we embody core values of Excellence, Security, Technological Agility, and Teamwork, which guide our commitment to innovation and safety in all our operations. We support professional growth and continuous learning, encouraging our team to enhance their skills and contribute effectively to our technological goals. We uphold a zero-tolerance policy for workplace negativity and toxicity, actively fostering a culture that rewards problem-solving, innovation, and teamwork. Our commitment to a positive work atmosphere ensures that every team member feels valued and supported. Every employee is encouraged to take initiative and contribute ideas to ongoing improvements. By promoting an environment where all voices are heard and respected, we ensure that team members feel part of our collective success and are supported in their efforts to excel. Knowledge, Skills, and Abilities Required: Advanced understanding of operating systems, business applications, printing systems, phone systems, and network infrastructure. Strong interpersonal and communication skills, including telephony skills, active listening, and customer-care abilities. Proficient in diagnostic and troubleshooting skills with the ability to multitask and adapt quickly to changing requirements. Self-motivated with the ability to work effectively in a fast-paced environment. Professional Certifications: Required: ETAI Computer Service Technician CST, Associate-level certifications from all of the major system manufacturers that we currently sell (e.g., Paxton, 2N, Sangoma, Bosch, Milestone, Kramer, BitTitan as well as Microsoft 365 Certified: Fundamentals) Preferred: CompTIA Security+, Network+, Server+ Experience: Bachelor's degree in Information Technology, Computer Science, or a related field is preferred. At least 5 years of experience in IT support roles, demonstrating a track record of problemsolving and technical expertise. Schedule: Full-time, 8 Hour Shift, Monday to Friday Potential on-call responsibilities as needed As part of this process, the selected candidate will be subject to a criminal background check, FBI finger Printing, and drug testing to ensure compliance with regulatory standards.
    $34k-56k yearly est. 1d ago
  • IT Technician (Help Desk)

    Personnel Services Unlimited

    Remote support technician job in Forest City, NC

    Job DescriptionON-SITE IT Technician (Help Desk) - Part-Time 20 hrs/week - $20-$25/hr Pay: $20.00-$25.00/hour (based on experience) Schedule: Part-Time (20 hours/week) Contract Length: 6 months (temporary) Start Date Target: By the end of February Work Environment: ON-SITE (no remote option) Hours Needed: Morning availability required (to support global teams) Additional Schedule Note: First 2-3 weeks may require up to 40 hours/week for onboarding and stabilization About the Role:Personnel Services Unlimited (PSU) is seeking an ON-SITE Temporary IT Technician / Help Desk for one of our clients in the Forest City, NC area to provide urgent operational support. This position will serve as first-line IT support and assist with system setup, day-to-day troubleshooting, and ongoing technical support for internal users across global teams.Key Responsibilities: Provide first-line technical support for hardware, software, and basic network-related issues. Install, configure, maintain, and ensure proper operation of IT assets including desktops, laptops, printers, and peripherals. Track, document, and manage tickets using a ticketing system (ServiceNow, Jira, Freshservice, or similar). Manage ticket volume effectively by prioritizing issues, troubleshooting efficiently, and escalating when appropriate. Support user account administration including Active Directory, email systems, permissions, and access control. Troubleshoot basic LAN/WAN, server, backup, and infrastructure issues and escalate as needed. Coordinate with third-party vendors to support issue resolution and system maintenance. Support IT security best practices and assist with security incident response, including access blocking and risk mitigation actions. Assist with maintaining stable IT operations and uptime across the organization. Job Skills and Qualifications: Previous experience in an IT Help Desk / Service Desk / Technical Support role required. Experience working with ticketing systems such as ServiceNow, Jira, Freshservice, or similar platforms. Understanding of ITIL/ITSM processes and the ability to manage support volume effectively. Experience managing user accounts, email systems, permissions, and access control (Active Directory preferred). Ability to independently troubleshoot basic network and infrastructure issues (LAN/WAN, backups, servers). Experience working with third-party vendors and supporting issue resolution. Experience supporting end users in a manufacturing or corporate environment. Strong communication skills, professional customer service, and the ability to work independently. Must be dependable and available during morning hours to support international teams. Interested?Apply today or contact Personnel Services Unlimited (PSU) for immediate consideration. This is an urgent temporary need with a targeted start date by the end of February.Personnel Services Unlimited is an Equal Opportunity Employer.#HP
    $20-25 hourly 7d ago
  • Join Us as Our Local IT Hero at Gnotec Inc - IT Technician (On-Site Support)

    Frauenthal Gnotec

    Remote support technician job in Fountain Inn, SC

    Are you the kind of IT professional who likes to be close to the business, trusted by users, and relied on when things really matter? As an IT Technician, you are the backbone of the site's IT environment-keeping systems running smoothly, users productive, and security front and center. You combine hands-on technical work with coordination and influence, acting as the key local link between the site, Group IT in Sweden, and external partners. In this role, you won't just “keep the lights on.” You'll help ensure that IT, information security, and business continuity are implemented effectively at the site, making sure global standards work in real-world operations. You'll also support TISAX-related activities, contributing technical expertise and coordination in close collaboration with site management and the ISMS organization. If you enjoy ownership, collaboration in an international setup, and a role where your work has a visible, day-to-day impact-this is an opportunity to make a real difference. Key Responsibilities1. Local IT Operations & User Support Ensure stable, secure day-to-day operation of local IT infrastructure, endpoints, and user environments in line with Group IT standards Provide Tier 2 / Tier 3 support, resolving hardware, software, and connectivity issues for local users Coordinate user onboarding and offboarding with Group IT Support local networks, printers, shopfloor systems, and peripheral devices Maintain accurate IT asset inventories and local documentation 2. Information Security & TISAX Support (Technical & Coordinating Role) Support the implementation of technical information security controls defined by ISMS, risk assessments, and Group IT standards Contribute as a technical subject-matter expert in risk assessments and business continuity activities Prepare, collect, and maintain technical evidence for TISAX and related audits Support investigation, documentation, and escalation of information security incidents Ensure local technical practices align with security policies and requirements (Formal information security ownership and compliance governance remain with site management and the ISMS structure.) 3. Collaboration with Group IT (Sweden) Work closely with Group IT, who operate centrally managed systems and services Act as the local point of contact for: IT incidents and service disruptions System changes, upgrades, and improvements Testing, validation, and rollout of new or updated solutions Translate local operational needs into clear requirements for Group IT Participate in coordination meetings and follow-ups You represent the local business perspective toward Group IT as an internal service provider. 4. Vendor & Supplier Coordination Support coordination with external IT suppliers, SaaS providers, and local service partners Assist in defining, communicating, and following up on IT and information security requirements Support supplier assessments related to security and business continuity Assist during supplier-related incidents or service disruptions 5. Change & Project Support Contribute to local IT projects, system implementations, and technology rollouts Support change management activities with a focus on security and continuity Participate in testing and validation before systems go live 6. Documentation & Continuous Improvement Maintain local technical documentation, procedures, and work instructions Support initiatives that improve IT stability, security, and efficiency Proactively identify risks, improvement opportunities, and areas for optimization Qualifications & Experience Experience in IT systems administration, infrastructure support, or a similar technical role Experience working in centrally managed or outsourced IT environments Solid understanding of information security principles (Confidentiality, Integrity, Availability) Experience with frameworks such as TISAX, ISO 27001, NIST, or CIS is a strong advantage Manufacturing or industrial environment experience is beneficial Your Application Apply now, we are looking forward to your application! The process onwards may contain tasks to complete, interviews, reference and background checks and psychometric tests. We are an equal opportunities employer and welcome applicants with diverse backgrounds. What unites us is our common ambition to make Frauenthal Gnotec an outstanding company, to work for and to do business with. Frauenthal Gnotec - a world class supplier About Frauenthal Gnotec Group Frauenthal Gnotec Group is a leading manufacturer of metal components and products to the global Automotive and Commercial Vehicle industry. Our operations in China, Czechia, Germany, Slovakia, Sweden and US has more than 1000 employees and offers state of the art technology in Automatic pressing, Welding and Assembly . We offer processes and solutions for different materials, thicknesses, complexities and applications. High automation together with lean manufacturing, Continuous improvement and Zero Defect Principle are our DNA at each plant, performed by highly skilled employees. Read more about who we are and our values at gnotec.com
    $30k-54k yearly est. 4d ago
  • IT Support Analyst

    E.A. Sween 4.4company rating

    Remote support technician job in Hodges, SC

    Who We Are Since 1955, we have been on a mission To Passionately Feed Millions Daily with High Quality Food People Enjoy! We are a third-generation family-owned and professionally managed organization with a commitment to strategic growth. We continue to be successful because of talented people, just like you, who choose to join our family and call E.A. Sween home. We pride ourselves on fostering a welcoming, respectful, and rewarding culture where employees are encouraged to bring their whole selves to work each and every day. At E.A. Sween, our team members are seen, heard, and appreciated not just for what they do, but for who they are. We hope you'll join us! What We're Seeking We are seeking an IT Support Analyst to provide frontline technical support to employees across manufacturing, distribution, and corporate environments. This role focuses on delivering a positive end-user experience by resolving technical issues efficiently and professionally. Compensation: The target salary range for this position is $60,000 - $63,000 annually, consistent with our internal compensation framework. This position is classified as Grade 11, with a full pay range of $51,962 - $72,789. You are eligible for an incentive bonus up too 5% of your annual salary, prorated based on your start date. Final pay will be determined by your experience, skills, internal equity, and available budget. What You'll Do (Responsibilities) · Provide day-to-day technical support for end users, including hardware, applications, and system access issues. · Troubleshoot and resolve incidents related to desktops, laptops, printers, mobile devices, and software . · Support employees working in office, manufacturing, and warehouse environments. · Escalate complex or unresolved issues to appropriate IT teams · Document incidents, resolutions, and procedures in the ticketing system. · Assist with employee onboarding and offboarding activities. Which includes setting up new equipment for the employee onboarding. · Monitor network connectivity identifying and working with network providers to resolve outages. · Monitoring nightly batch schedules and doing basic troubleshooting if issues occur · Support IT projects and initiatives as assigned. What You'll Need (Qualifications) · Associate's degree in information technology or related field, or equivalent experience. · 3+ years' Experience providing end-user and infrastructure technical support. · Strong customer service, communication, and organizational skills. · Ability to troubleshoot issues independently and follow established procedures. · Experience monitoring nightly batch schedules and doing basic troubleshooting · Experience working with network hardware and software. · Experience working with network and security administrative processes such as password management. Preferred: · Experience supporting voice-directed picking systems. · Experience in food distribution or logistics environments. · Experience working in or supporting systems within a unionized workforce environment. · Experience supporting multi-site warehouse operations. · Experience supporting ERP and similar software solutions · Experience supporting Blue Yonder Warehouse Management System Physical Demands and Work Environment: · Ability to work within an office environment. · Must be able to work in a fast-paced, autonomous environment. · Must be able to organize, prioritize, multi-task, meet deadlines, act professionally, and maintain information confidentiality. · Some travel is required. How You'll Find Success at EAS · Value People Most of All: Show respect & care, embrace diversity, and empower others. · Commit to Safety Everyday: See something say something do something, practice safe behavior, and celebrate safety success. · Invest in Our Company to Thrive: Share ideas to improve, learn & grow, and embrace change. · Think Before Doing and Act Decisively: Make thoughtful decisions, work together to find solutions, and do what's right. · Welcome Constructive Straight Talk: Be honest and respectful even when difficult, be open to ideas and feedback, and ask questions to understand. · Serve Up Exceptional Experiences: Provide value to customers, take pride in your work, and help others to be successful. · Enjoy What You Do!: Have a positive attitude, Live the Spirit of E.A. Sween, and celebrate success.
    $60k-63k yearly 6d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Remote support technician job in Fletcher, NC

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $28k-37k yearly est. 1d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Remote support technician job in Greenwood, SC

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $31k-41k yearly est. 21d ago
  • IT Support Center Technician

    BJU Staff 3.8company rating

    Remote support technician job in Greenville, SC

    The IT Support Center Technician will provide Tier 1 and Tier 2 technology support for BJU, Inc. employees' computers, applications, printers, and phones and assure users' needs are addressed. This employee will assist the supervisor with the scheduling of students and the assigning/completion of their work and will continually seek ways to improve end user experiences with supported technologies. PRINCIPAL DUTIES AND RESPONSIBILITIES: Provide solutions to user issues with computer hardware, network, printers and software Answer customer calls to the IT Support phone line and provide assistance Provide onsite assistance with setup and troubleshooting of customer equipment Research and recommend technical solutions to challenges as they arise Maintain documentation about issues and solutions Continually improve user experiences with all supported technologies Assist with the training and oversight of student technicians Communicate in a timely and professional manner Other duties as assigned by supervisor REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: Ability to lead others Ability to work with frequent interruptions Ability to take initiative in solving problems Knowledge of operating system platforms such as Windows and Apple Basic knowledge of LAN, hubs, switches and network configuration Some experience in technical computer support Ability to interface with users and discuss issues in language that users will understand Knowledge of computer hardware and software components Working knowledge of basic office and non-standard applications Troubleshooting capabilities Excellent communication skills, written and oral Ability and willingness to learn new technologies An applicant must be a born-again Christian who has a personal relationship with Jesus Christ. Each applicant must agree with and affirm the Bob Jones University creed, mission (see https://www.bju.edu/about/creed-mission.php ) and core biblical doctrines regarding areas such as the Bible, the triune God, man and salvation, etc. Employees are expected to maintain a conservative lifestyle and support Bob Jones University's positions on issues such as beverage alcohol and addictive substances, creation, marriage and human sexuality and the sanctity of life, etc., ( https://www.bju.edu/about/positions.php ). Employees are to be active members of a local Bible believing church which holds orthodox theology. Applicants must be committed to providing students an excellent, world-class education from a biblical worldview. #LI-Onsite
    $34k-39k yearly est. 20d ago
  • IT Technician (Help Desk)

    Personnel Services Unlimited

    Remote support technician job in Forest City, NC

    [ON-SITE] IT Technician (Help Desk) - Part-Time 20 hrs/week - $20-$25/hr Location: Forest City, NC area Pay: $20.00-$25.00/hour (based on experience) Schedule: Part-Time (20 hours/week) Contract Length: 6 months (temporary) Start Date Target: By the end of February Work Environment: ON-SITE (no remote option) Hours Needed: Morning availability required (to support global teams) Additional Schedule Note: First 2-3 weeks may require up to 40 hours/week for onboarding and stabilization About the Role: Personnel Services Unlimited (PSU) is seeking an ON-SITE Temporary IT Technician / Help Desk for one of our clients in the Forest City, NC area to provide urgent operational support. This position will serve as first-line IT support and assist with system setup, day-to-day troubleshooting, and ongoing technical support for internal users across global teams. Key Responsibilities: Provide first-line technical support for hardware, software, and basic network-related issues. Install, configure, maintain, and ensure proper operation of IT assets including desktops, laptops, printers, and peripherals. Track, document, and manage tickets using a ticketing system (ServiceNow, Jira, Freshservice, or similar). Manage ticket volume effectively by prioritizing issues, troubleshooting efficiently, and escalating when appropriate. Support user account administration including Active Directory, email systems, permissions, and access control. Troubleshoot basic LAN/WAN, server, backup, and infrastructure issues and escalate as needed. Coordinate with third-party vendors to support issue resolution and system maintenance. Support IT security best practices and assist with security incident response, including access blocking and risk mitigation actions. Assist with maintaining stable IT operations and uptime across the organization. Job Skills and Qualifications: Previous experience in an IT Help Desk / Service Desk / Technical Support role required. Experience working with ticketing systems such as ServiceNow, Jira, Freshservice, or similar platforms. Understanding of ITIL/ITSM processes and the ability to manage support volume effectively. Experience managing user accounts, email systems, permissions, and access control (Active Directory preferred). Ability to independently troubleshoot basic network and infrastructure issues (LAN/WAN, backups, servers). Experience working with third-party vendors and supporting issue resolution. Experience supporting end users in a manufacturing or corporate environment. Strong communication skills, professional customer service, and the ability to work independently. Must be dependable and available during morning hours to support international teams. Interested? Apply today or contact Personnel Services Unlimited (PSU) for immediate consideration. This is an urgent temporary need with a targeted start date by the end of February. Personnel Services Unlimited is an Equal Opportunity Employer. #HP
    $20-25 hourly 8d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Remote support technician job in Spartanburg, SC

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $30k-40k yearly est. 21d ago

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