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Technical Support Specialist
Kellymitchell Group 4.5
Remote support technician job in Enon, OH
Our client is seeking a Technical Support Specialist to join their team! This position is located in Enon, Ohio.
Provide remote technical support for store hardware, software, networks, and applications using cloud and web-based tools
Manage simultaneous connections to multiple store locations and devices, prioritizing incidents by severity and business impact
Monitor network performance and data packet loss across entire store networks or individual devices and implement corrective actions
Identify and resolve issues before they impact store operations
Troubleshoot issues across current and legacy network environments
Direct and support field personnel during installation of new equipment on store networks
Install, configure, and upgrade software on newly deployed devices
Implement software changes for fuel dispensers and fuel tank monitoring systems
Set up and configure DVR equipment, including camera naming conventions and recording settings
Manage multiple incident tickets concurrently, working them in order of emergency priority
Analyze case history to identify recurring issues and recommend improved resolution strategies
Provide clear verbal instructions to onsite personnel when hands-on diagnostics or repairs are required
Communicate critical events and outages to Store Support Team Leads in a timely manner
Coordinate with third-party help desk vendors as needed
Follow and contribute to internal knowledge base documentation and standard operating procedures
Create and update knowledge base articles to support repeatable solutions
Maintain equipment inventories and order replacement parts as required
Participate in required training to stay current with new technologies and troubleshooting procedures
Support special projects and additional duties as assigned
Desired Skills/Experience:
Associate degree in Computer Networking or a related field or equivalent professional experience
Specialized training in network communications, PC architecture, or application support preferred
Prior Help Desk, Service Desk, or Technical Support experience preferred
Experience supporting networked hardware and applications in a distributed or retail environment a plus
Strong understanding of store networks, including hardware, software, routers, wireless communications, and third-party cellular devices
Ability to support both standard and non-standard equipment, including systems not directly connected to the corporate network
Proven ability to manage multiple concurrent issues while prioritizing effectively
Strong analytical and problem-solving skills
Excellent verbal communication skills with the ability to explain technical concepts to non-technical users
Highly organized, detail-oriented, and able to perform well under pressure
Comfortable working in a fast-paced, 24/7 operational environment
Ability to perform repeated bending, standing, and reaching
Ability to occasionally lift up to 40 pounds
Willingness to work a flexible schedule, including second and third shifts, weekends, and holidays
Benefits:
Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered
The approximate pay range for this position is between $16.00 and $23.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
$16-23 hourly 3d ago
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Technical Support Specialist
The Intersect Group 4.2
Remote support technician job in Enon, OH
Duration: 3 to 6 months
10 AM - 2 PM, Monday through Friday
Interview process: One virtual interview only
Requirements:
Prior help desk experience preferred
Complete understanding of the store network (hardware and software), PC architecture wireless communication, router and third-party cellular devices
Knowledge of non-standard equipment that is not connected to the network
Ability to manage simultaneous connections to multiple stores and pieces of equipment, and ability to prioritize the order in which repairs are made
Ability to research and resolve issues
Capable of working in a fast-paced environment
Excellent verbal communication skills and the ability to explain technical information in layman's terms
Well organized with the ability to work under pressure and meet tight deadlines
Excellent understanding of intra-department functions and operations
Ability to perform repeated bending, standing and reaching
Ability to occasionally lift up to 40 pounds
Available to work a variety of shifts, including, second and third shift, weekends and holidays; understands the staffing expectations of working in a 24/7/365 days a year department
Must Haves:
Open to new grads
SOLID customer service
Good problem solving
Entry level IT experience
Nice to Haves:
Tech support experience
Help desk experience
POS experience
Retail experience
Gas station experience
Duties:
Uses remote tools and cloud technology to provide technical support for hardware, software, store networks and applications
Manages simultaneous connections to multiple stores and pieces of equipment; prioritizes the order in which repairs are made in order of emergency priority
Monitors the severity of data packet loss either to the entire store network or specific pieces of equipment. Provides the best solution to resolve the underlying problem to bring equipment up to full functionality
Identifies and corrects issues before a location is aware of a problem using cloud and web-based applications
Determines the best course of action to improve performance and efficiency of store systems, equipment and applications
Provides accurate verbal instruction when onsite diagnostics is needed to bring various pieces of equipment to full functionality
Understands and completes proper processes when installing software
Directs field personnel in installing new equipment that is going on the store network
Configures and upgrades software on newly installed devices
Implements software changes for fuel dispensers and fuel tanks
Sets up new DVR equipment and configures recording settings, including using proper naming conventions, for multiple cameras
Provides troubleshooting by using remote tools connected to other legacy networks
Manages multiple tickets and works them in order of emergency to lowest priority
Identifies re-occurring store issues by reading and understanding case history and determines if a different course of resolution is needed to reduce repeat problems
Reads, interprets and follows procedures described in the internal knowledge base
Provides documentation for knowledge base articles
Works with third-party help desk vendors as applicable
Maintains inventories and orders parts as needed
Provides phone support as needed
Attends training classes as required to stay current with new equipment troubleshooting procedures and technology
Initiates timely communication of critical events to Store Support Team Leads
Completes other duties, including special projects, as assigned by Management
$51k-77k yearly est. 4d ago
Therapeutic Support Specialist
Best Point Education & Behavioral Health
Remote support technician job in Hamilton, OH
is at Best Point's Cambridge office located at 3101 Dixie Highway, Hamilton, OH 45015 About the Role The Therapeutic Support Specialist provides daily supervision and support for clients in our treatment programs. This position plays a vital role in maintaining a safe, structured, and therapeutic environment through client engagement, crisis intervention, and campus-wide support. The Specialist also assists program leadership with implementing evidence-based practices, supporting staff skill-building, and ensuring compliance with routine, structure, and regulatory standards.
Qualifications
Bachelor's degree in human services or related field or equivalent education/experience.
Experience in child-serving systems required.
Experience in day treatment, partial hospitalization, or inpatient settings strongly preferred.
Basic computer proficiency (Microsoft Windows, Microsoft Office).
Valid, unrestricted driver's license; ability to travel between satellite sites if needed.
Job Responsibilities
Direct Client Service
Manage the treatment milieu and actively engage with clients.
Support therapeutic and developmental needs for each client.
Participate in developing and implementing Individual Service Plans (ISP) and Behavioral Support Plans (BSP).
Utilize evidence-based teaching procedures and maintain program motivation systems.
Conduct classroom or program meetings that promote client participation.
Ensure consistent client supervision, monitoring, and safety.
Demonstrate effective use of behavior modification tools, crisis intervention, and milieu management.
Support staff through coaching and skill-building as needed.
Provide coverage for Mental Health Group Specialists and facilitate SEL groups when appropriate.
Internal & External Collaboration
Participate in team meetings, debriefings, and treatment planning discussions.
Support campus-wide programming and contribute to a safe, professional environment.
Maintain communication with guardians, school districts, and community providers.
Administrative Responsibilities
Assist with program-wide administrative and operational tasks.
Provide orientation for newly enrolled clients.
Follow daily schedules and program structures.
Document client services, interactions, and incidents in the Electronic Medical Record (EMR).
Submit progress notes within 24 hours and complete incident reports promptly.
Manage time effectively, meet deadlines, and communicate program needs to leadership.
Quality Assurance & Effectiveness
Collaborate with team members to adjust ISP/BSP plans as needed.
Receive and apply feedback from leadership and experienced staff.
Participate in professional development, training, and skill-building activities.
Perform crisis intervention strategies, including de-escalation and physical restraint when required.
Complete and maintain CPI, CPR, and First Aid certifications.
Follow HIPAA regulations and privacy standards.
Fiscal Responsibility
Track daily attendance on unit rosters.
Maintain program spaces and use resources responsibly.
Identify barriers to client engagement and collaborate with leadership to resolve them.
Pay & Benefits
$19.90/hr - $22/hr depending on experience
Full Benefits Package Includes:
Health, Dental, and Vision Insurance
Retirement Plan
Tuition Assistance
Public Loan Forgiveness eligibility
Paid Time Off and Holidays
Work Environment:
Exposed to a combination of office, school, and mental health treatment environments. Exposed to children with behavioral health challenges. Will likely be exposed to shouting clients and/or clients who demonstrate physical and verbal aggression.
Physical demands:
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to: Regularly required to sit, stand, walk, bend and lift up to 50 pounds. Must be capable of sustained exertion and be able to participate in the physical restraint techniques and exercises required to ensure safety of clients at all times.
Our Culture:
Best Point Education & Behavioral Health is Greater Cincinnati's most prolific non-profit specializing in education, behavioral and therapeutic health services and autism services for vulnerable, at-risk youth, their families, and caregivers. Best Point Education & Behavioral Health is proud to embrace our ideals of an equal opportunity workplace by actions as well as our words. We lead our community with respect and tolerance, internally and externally, and we expect our employees to embrace this ideal and express it in their day-to-day interactions. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against, based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category.
$19.9-22 hourly 1d ago
Computer Field Tech Position-Cincinnati OH
BC Tech Pro 4.2
Remote support technician job in Cincinnati, OH
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
IT Support Analyst
General Electric Credit Union 4.8
Remote support technician job in Cincinnati, OH
General Electric Credit Union is a not-for-profit, member-owned full service financial institution headquartered in Cincinnati with branches in Ohio and Kentucky. At GECU, we pride ourselves on maintaining quality service, being an employee-friendly workplace, and developing our team members while teaching you the skills to lead you to career advancement opportunities.
Overview:
The IT SupportTechnician will be a part of the GECU IT Operations Team. They will provide Tier 1 support for all users of the credit union, providing excellent service, quick response, and efficient and complete resolution to all issues. Troubleshooting and problem resolution skills are required. Essential Responsibilities:
Tier 1 support for IT support issues
IT Inventory Control and Maintenance
Communication with end users via direct contact or electronic means such as email
In-Person Desktop support for end users
Computer and peripheral deployment across all departments
Travel between branches in company owned vehicle
Work in a ticketing system meeting company defined SLAs and Documentation Standards
Work with Microsoft Active Directory and Microsoft 365
Education and Experience:
Associate degree in IT/Computer Science
IT Professional Certifications i.e. CompTIA A+
1 Year of comparable field experience
Knowledge, Skills, and Abilities:
Basic IT Skills: Candidates should have a solid understanding of common IT concepts, including hardware, software, networking, and operating systems.
Troubleshooting Skills: They should be able to diagnose and resolve common technical issues faced by end-users (e.g., printer problems, login issues, software glitches).
Knowledge of Ticketing Systems: Familiarity with ticketing systems (such as ServiceNow, Jira, or Solarwinds) is essential for logging and tracking incidents.
Understanding of Security Practices: Awareness of security best practices (password policies, data protection, etc.).
Effective Communication: Candidates should communicate clearly and empathetically with end-users. Active listening and patience are key.
Problem-Solving: They need to think on their feet and find solutions to user issues promptly.
Professionalism: Maintaining a professional demeanor, even under pressure, is important.
Time Management: Tier 1 analysts handle multiple tickets simultaneously. Good time management ensures timely responses.
Adaptability: The IT landscape evolves rapidly. Candidates should be open to learning new technologies and processes.
Teamwork: Collaboration with other support tiers and departments is common.
Accurate Logging: Properly documenting incidents and service requests ensures smooth handoffs and historical records.
Writing Skills: Clear and concise writing is essential for ticket notes and communication.
User-Friendly Guidance: Tier 1 professionals should guide end-users through basic troubleshooting steps (e.g., rebooting, checking cables).
Escalation Criteria: Knowing when to escalate an issue to Tier 2 or Tier 3 support is critical.
At GECU, we want to support your wellbeing by offering a wide range of benefits:
Health, Dental and Vision insurance
Life and Disability insurance options
Paid Time Off starts accruing once hired and take your birthday off - paid
401k Retirement plan with up to a 10% match of your base gross compensation
Tuition reimbursement opportunities & professional development
Volunteer opportunities -and earn additional PTO hours!
On-site clinics for Vaccines and Mammograms
And many more!
Come join GECU as we are a curated culture of respect, understanding, and mutual recognition. We believe forming bonds and connecting with each other only stands to strengthen the service we provide to our members in our mission of improving the Quality of Financial lives!
General Electric Credit Union is an Equal Opportunity Employer
$52k-71k yearly est. 18d ago
Desktop Support Technician I
R+L Carriers 4.3
Remote support technician job in Wilmington, OH
R+L Carriers is a Global Transportation Provider designed to provide superior service at competitive pricing through efficient operations and innovative thinking. With over 50 years of service, R+L Carriers has grown from one truck to a fleet of over 13,000 tractors and trailers. Family-owned and operated, R+L Carriers is dedicated to providing superior service by anticipating their customers' needs and responding to their expectations. This dedication to service has been the driving force behind the company's growth and continued success
Job Description:
With the impending rollout of Windows 11 and the subsequent relocation of the Desktop Services team to the Tech Center building, there is an urgent need to hire a new IMT-Desktop Support Person. This position is essential to ensure the seamless transition, efficient inventory management, and continued high-quality deskside services for our corporate environment.
Key Responsibilities:
Windows 11 Rollout:
Assist with the planning, coordination, and execution of the Windows 11 deployment across all corporate desktops and laptops.
Provide technical support and troubleshooting during the rollout to minimize downtime and disruptions.
Inventory Receiving:
Assist with the receiving and inventory management of hardware, software, and peripherals.
Ensure accurate tracking and documentation of all assets to maintain inventory integrity.
Deskside Services:
Provide deskside support to corporate employees, addressing technical issues, and ensuring optimal performance of desktop systems.
Assist with hardware and software installations, updates, and configurations as needed.
Permanent Assignment: Post rollout and transition, this individual will be permanently assigned to the Corporate Deskside Service team. Their responsibilities will include:
Continued deskside support for corporate employees.
Ongoing maintenance and optimization of desktop systems.
Collaborating with other IT teams to address and resolve technical issues efficiently.
Qualifications:
A+ Certification preferred
Ability to clearly communicate technical concepts to non-technical people
Ability to recognize, analyze, and effectively solve problems in a timely and organized manner using
industry best practices and procedures
Ability to multi-task in a fast-paced environment
2+ years setup, configuration, troubleshooting of desktop/notebook hardware
Windows desktops and notebooks, as well as iOS devices, in a networked environment
Microsoft Office 2007, 2010, 2013 and 2016
Outlook 2007, 2010, 2013 and 2016
Some knowledge of TCP/IP networking, and related network services (i.e. DNS, SMTP, DHCP, etc)
Some knowledge of Active Directory concepts and administration
Experience working in a structured, process-driven environment
Self-Motivated
$47k-57k yearly est. Auto-Apply 13d ago
Technical/Help Desk Support
Collabera 4.5
Remote support technician job in Mason, OH
Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers.
Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 40 offices across the globe with a presence in seven countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations.
For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings.
Awards and Recognitions
--Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012)
--Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013)
--Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US.
Job Description
Job Title: Technical Support Representative
Location: Mason, OH
Duration: 6+ months
Pay Rate: $15.00/ hour
GENERAL FUNCTION:
Responsible for providing technical support in a timely, consistent, and courteous manner to all Resolution Center customers in the operation of their computer systems for approved applications. Provide assistance in resolving most problems of hardware and supported applications, and explaining these resolutions in a clear, concise manner.
MAJOR DUTIES AND RESPONSIBILITIES:
•
Responsible for providing technical support in a timely, consistent and courteous manner to all Support Center customers in the operation of supported systems for approved applications.
•
Responsible for diagnosing/resolving problems through both questioning techniques and through the use of remote diagnostics.
”
•
Assists by giving correct resolutions in a clear, concise and courteous manner.
•
Interprets error messages from system software or application programs; initiates required actions.
•
Places necessary service calls and follows through to completion with both service contractor and Support Center Customer.
•
Escalation of unresolved calls to second level support (both internal and external) and follows through to completion.
•
Quality Assurance: Assist with proofing documentation/procedures relating to supported systems.
•
Software Updates: Responsible for coordinating the installation of new software releases from the Beta Test phase through implementation.
ADMINISTRATIVE RESPONSIBILITES:
•
Development of procedures for Support Center
•
Record all communication relating to associates: questions/problems into call tracking.
•
Proofing and testing of procedures prior to implementation.
•
Assist in training users in the operation of the supported systems
•
Flexibility to work varied schedules, including evenings and weekends as scheduled.
Qualifications
SKILLS & QUALIFICATIONS:
•
Excellent written & oral communication skills
•
Problem resolution - Able to troubleshot computer software/hardware issues over the phone
•
Superior organizational skills with a strong attention to detail
•
Pleasant phone manners
•
Computer hardware and software knowledge
•
Strong Customer Service orientation.
EXPERIENCE:
•
Point of Sale environment/retail experience preferred
•
Direct involvement with customer service experience
•
Computer systems experience.
Additional Information
Additional Information:
Training Schedule: 9AM-5:30PM
The initial classroom training hours are 9:00am-5:30pm and this is the shift during training process as well (approx. 1-2 wks).
After that, range of shifts based on business needs. That could range from 9-5:30 up to and including 3pm-midnight.
Most likely not work the same scheduled hrs. each day.
Schedules are posted in advance, so if there are any scheduling restrictions, please let is know ahead of time before we schedule you for in person interview.
WEEKEND HOURS: Associate will be placed in a weekend rotation that could potentially include both Saturday and Sunday on a rotating basis. The opportunity to work both Saturday and Sunday consistently is available if preferred. HOURS OF OPERATION: Monday - Friday, 8am-Midnight Saturday: 9am-10pm Sunday: 10am-10pm
$62k-86k yearly est. 1d ago
Bilingual Technical Support Specialist
Reynolds and Reynolds Company 4.3
Remote support technician job in Dayton, OH
":"Reynolds and Reynolds is currently seeking Technical Support Specialists who are bilingual in Spanish and English. As a Bilingual Technical Support Specialist, you will use your proficiency in both languages to serve as the single point of contact in supporting our customers with troubleshooting computer equipment such as PCs, Scanners, Printers, Data Communication Equipment, Routers, Switches, Wireless, RFID, Antivirus and Firewalls.
You will interact with customers and associates to ensure the highest level of customer satisfaction is achieved.
If you are looking for an entry level position utilizing your bilingual and technical knowledge, this is the job for you!","job_category":"Information Technology","job_state":"OH","job_title":"Bilingual Technical Support Specialist","date":"2026-01-08","zip":"45430","position_type":"Full-Time","salary_max":"0","salary_min":"0","requirements":"CompTIA A+ and\/or Network+ certifications preferred~^~Ability to think critically, analytically, problem solve, and work in a team environment~^~Excellent customer service skills~^~High School diploma or equivalent~^~Must possess excellent verbal and written skills, in both English and Spanish","training":"","benefits":"Our associates receive medical, dental, vision, and life insurance.
We also offer company contributions to your HSA, 6% match on 401(k), and a work\/life balance with paid time off.
At our Dayton office, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center.
We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation.
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment.
Reynolds and Reynolds is an equal opportunity employer.
","
$43k-60k yearly est. 9d ago
IT Field Technician
Sentinel 3.8
Remote support technician job in Dayton, OH
Responsibilities
As an IT Field Technician, you will be responsible for diagnosing, repairing, and maintaining a variety of electronic devices, primarily focusing on laptops, tablets, and smartphones. You will play a crucial role in maintaining, troubleshooting, and optimizing the network infrastructure to meet the business requirements. This is a full time role reporting onsite at our client site in Dayton, OH.
Qualifications
Experience with troubleshooting Chromebooks and Windows Laptops
Experience with resetting passwords
Experience with device repair
Experience troubleshooting network connectivity issues
Experience with Cisco Routers and Switches
Experience with performing routine system updates and patches to ensure security and optimal performance
The candidate must have a car, as this position requires travel between location and the transportation of equipment
A valid driver's license and proof of vehicle insurance will be required
Legally authorized to work in the US without sponsorship
Must demonstrate a “can-do” attitude
We focus on candidates that display our “ACE” factor - Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.
We focus on candidates that display our “ACE” factor - Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.
Compensation Range:
$40,000-$55,000 annually
What you get:
We offer weekly competitive pay, medical, dental, vision, 401K and more.
Overview
MOTIVATED…..make IT happen!
Sentinel Technologies, Inc. has been rated a top workplace every year since 2012!
About Us:
Sentinel delivers solutions that can efficiently address a range of IT needs - from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today's global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI; Milwaukee, WI; and Denver, CO.
If you are MOTIVATED… you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact!
If you share our passion about what technology can do and want to be part of a top workplace environment - we'd like to have you join our team. Learn more at *************************
As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.
Sentinel is proud to be an equal opportunity employer including disability and veterans. In accordance with Title VII and state regulations, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, pregnancy, genetics, disability, military, veteran status or any other basis protected by law.
If you are an individual with a disability and need assistance in applying for a position, please contact ************************.
The “Know Your Rights” Poster is available here
********************************************************************************************
Sentinel EEO Policy Statement is available here.
****************************************
JFNDNP
$40k-55k yearly Auto-Apply 15d ago
Technical Support Specialist
LCS 4.7
Remote support technician job in Cincinnati, OH
Are you the go-to problem-solver when it comes to tech questions? London Computer Systems (LCS) is hiring Technical Support Specialists to join our Product Support team. You'll become an expert in our Rent Manager Property Management Software and help customers get the most out of it by resolving questions and troubleshooting issues-whether it's related to data, connectivity, reports, or our mobile app-often on the very first call.
If you enjoy learning new technology, digging into challenges, and helping people succeed, this role is for you.
What You'll Do
* Become an expert in Rent Manager and its related applications
* Troubleshoot software and technical issues via phone, email, and remote sessions
* Guide users with clear communication and best practices
* Document and track issues using ticketing software
* Collaborate with internal teams to improve processes and customer satisfaction
What You Bring
* Previous experience in technical support, help desk, or customer-facing service role
* Strong problem-solving, troubleshooting, and communication skills
* Familiarity with tools like ticketing systems, remotesupport, or softphones
* Working knowledge of Windows, Office 365, and basic networking (WAN/LAN)
* Accountability and adaptability in a fast-paced environment
Ideal Candidates
* IT/Computer Science grads or those with programming experience can leverage our scripting tools to help customers with custom reports.
* Backgrounds in retail management, tutoring, training, or teaching are also a great fit-your ability to guide and support others matters most.
* Even if your background isn't traditional, if you love learning technology and helping people, this role could be the right fit for you.
Why Work at LCS
* Hybrid flexibility: 50% in-office, 50% remote
* Comprehensive training to set you up for success from day one
* Competitive benefits: health, dental, vision, life insurance, 401(k) with company match, paid time off, 10 company holidays, paid medical leave/disability, and wellness program rewards
* Fun, collaborative culture: Recognized as one of Cincinnati's Top Workplaces with food trucks, trivia, sports teams, and more
* Modern office campus: fitness center and nature trail
About LCS
London Computer Systems (LCS), based in Cincinnati, Ohio, builds software and technology solutions that help businesses thrive. We've been recognized as a Top Workplace since 2012 for our supportive, collaborative, and fun culture.
Candidates who are currently students and will graduate by May 2026 are encouraged to apply.
LCS is an Equal Opportunity Employer. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Candidates must live in the Greater Cincinnati area or be willing to relocate.
#LI-Hybrid
#L9C1S40
Job Type: Full-time
Expected hours: 40 per week
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
* 10am - 7pm
Work Location: Hybrid remote, 9140 Waterstone Boulevard Cincinnati, OH 42549
$34k-66k yearly est. 21d ago
Technical Support Specialist
Cincinnati Country Day School 3.9
Remote support technician job in Cincinnati, OH
Cincinnati Country Day School is an equal opportunity employer that actively seeks employees who reflect and support our mission-driven commitment to academic excellence and to creating and maintaining a diverse and inclusive community. CCDS pays competitively and provides an excellent benefits package. Applicants must be eligible to work in the US. Salary range ($65,000-$75,000) is dependent on experience and qualifications.
Position
Cincinnati Country Day School is seeking a dedicated and skilled technical support specialist for a full-time, 12-month, on-site role. As a member of the Technology Office, this role is charged with maintaining and deploying systems that support the pedagogical and operational goals of Country Day's benchmark technology program. The technical support specialist will be essential in maintaining and supporting the school's technological infrastructure by delivering technical assistance and ensuring reliable operation of IT systems. Experience working in a school environment is preferred but not required. This position is managed by the enterprise systems manager.
Key Responsibilities:
•Provide Tier 1 and Tier 2 deskside technical support for students, faculty, and staff while prioritizing responsiveness and follow-through
•Troubleshoot technical issues related to Microsoft 365 apps, connectivity, and device management
•Install and configure hardware and software, set up new equipment, and provide configuration and support for Microsoft Teams VOIP system
•Provide event setup and technical support for audiovisual equipment and computer systems, including Miracast technologies
•Update and maintain records within the Lenel OnGuard access control system to ensure accurate and secure data management
•Track and respond to endpoint security alerts, ensuring timely incident resolution, vulnerability remediation, and threat prevention; experience with Coro and Microsoft Defender Security and Compliance cybersecurity disciplines preferred
•Provide administrative support for Clever and Securly
•Help document processes and workflows
•Collaborate with departments across the organization and within the technology team
•Maintain confidentiality and handle sensitive information with discretion
•Operate as a versatile professional, handling a wide range of technical and system responsibilities
•Adhere to school policies and assist with the execution of other duties assigned, including IT-related projects
Required Qualifications:
•Bachelor's degree in computer science, information technology, or related field
•Technical support or security certification preferred
•3+ years of experience in IT support, systems administration, or a similar role
•Experience with Microsoft 365, including Outlook, SharePoint, Teams, and OneNote
•Working knowledge of Entra ID, Intune
•Strong verbal and written communication skills complemented by excellent interpersonal abilities, with a collaborative, flexible, and growth-oriented mindset
•Self-motivated with excellent time management skills and a proven ability to meet deadlines and manage multiple priorities
•Must be able to meet the physical demands of the position, including lifting up to 50 pounds and performing activities such as bending, crouching, and sitting on the ground
•Proven ability to thrive in a dynamic, fast-paced setting by maintaining patience while managing multiple priorities and deadlines
•Strong knowledge of networking fundamentals
•Exceptional analytical and problem-solving skills
Interested candidates should send a resume and cover letter to Robert Baker, director of technology, at *****************************. The deadline to apply is December 31, 2025, with the plan to finalize the search in January 2026. To learn more about Country Day, visit ****************************
Cincinnati Country Day School does not discriminate on the basis of race, color, creed, sex, gender identity, sexual orientation, disability, age (40 or over), national origin, ancestry, or military service/veteran status in the administration of its educational programs and policies, admission decisions, tuition aid programs, employment practices and benefits, athletics, or other school-administered programs.
$65k-75k yearly Easy Apply 50d ago
Site Services Technician I (Days)
National Resilience, Inc.
Remote support technician job in Olde West Chester, OH
A career at Resilience is more than just a job - it's an opportunity to change the future.
Resilience is a technology-focused biomanufacturing company that's changing the way medicine is made. We're building a sustainable network of high-tech, end-to-end manufacturing solutions to better withstand disruptive events, serve scientific discovery, and reach those in need.
For more information, please visit ******************
Brief
This position performs autonomous execution of site service tasks associated with the maintenance of site facilities equipment. **This is a day shift position Monday-Friday, 7:00 am-3:30 pm
OR
8:00 am-4:30 pm.
Job Responsibilities
Maintain Office space, conference rooms, and desk allocations.
Maintain Site Pest Control
Maintain Site Housekeeping
Maintain Groundskeeping and parking lots
Maintain Café equipment
Maintain Roof Maintenance and repairs
Maintain Site Fork Truck Maintenance and repairs
Maintain Elevator Maintenance and repairs
Maintain restrooms
Manage small office moves, painting, flooring repairs, ect.
Prepare documentation of activities, actions, and/or results.
Read SOPs (Standard Operating Procedures) and excerpts from technical documentation.
Complete required training.
Ensure proper documentation practices during job activities.
Perform visual inspections.
Communicate policies and procedures to vendors. .
Assist others in investigations and studies.
Use CMMS (Computerized Maintenance Management System) to manage logistics
Perform, in order of priority, work required in response to Facilities equipment requests
received through the Work Request System
Read and interpret diagrams, drawings, and other schematics
Perform daily Facility equipment checks
Pull necessary parts to complete a work order or ticket
Able to manage others (escorting contractors).
Education, Qualifications, Skills, and Experience
Minimum Requirements
Entry Level position
Strong communication skills, written and verbal skills
Ability to obtain Forklift and Aerial lift Certifications
Preferred Background
High school diploma and certification in a skilled trade (electrical, boiler operations, etc.)
Associate's degree in a technical discipline desirable
Some experience with building fire systems, plumbing, lighting, HVAC equipment (boilers, chillers, cooling towers, air handlers, humidifiers, and air dryers), low voltage electrical systems, emergency diesel generators.
Relevant skilled trades training or certificates
Prior experience with CMMS
Resilience Physical and Mental Requirements Checklist
The following is a checklist of a number of the principal physical and mental requirements of a position with Resilience. This document is intended to accompany, and should be read in conjunction with, the job description for the position. This is not intended as an exclusive list of essential functions for the position. Certain general requirements and functions - such as regular and predictable attendance at work and working cooperatively with co-workers - apply to all positions at Resilience and are not specifically listed here:
☒ Lifting/Carrying 50 lbs.
☒ Working at Heights of 20 ft.
☒ Sitting
☒ Standing
☒ Walking
☒ Bending
☒ Stooping
☒ Twisting
☒ Reaching
☒ Repetitive Motion
☒ Noise Exposure
☒ Operating Vehicles
☒ Operative Moving Machinery
☒ Chemical Usage
☒ Traveling
☒ Monitoring Other People's Work
☒ Wearing Personal Protective Equipment
☒ Specific visual skills (i.e., extensive reading or computer use, normal color vision, depth perception, or visual acuity)
☒ Specific hearing requirements
☒ Interpreting sounds and associated meanings at volume levels consistent with interpersonal or group conversations; interpreting letters and numbers when viewed on a computer screen, monitor, reports and other documents; identifying and distinguishing colors; seeing with 20/20 (or better) vision, with or without correction
☒
Outdoor work could include Landscaping, Painting, Shoveling snow/salting walkways, Working on security gates, assisting with PM of grease pit, general roof repairs and PM's.
Sponsorship or support for work authorization, including visas, is not available for this position.
Resilience is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, physical or mental disability, genetic information, or characteristic, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. Requests for reasonable accommodation can be made at any stage of the recruitment process.
Resilience offers employees a robust total rewards program including an annual cash bonus program, a 401(k) plan with a generous company match and our benefits package which is thoughtfully designed to support our employees with great healthcare (including medical, dental and vision), family building benefits, life and disability insurance, flexible time off, paid holidays, other paid leaves of absence, tuition reimbursement and support for caregiving needs. Our target base pay hiring range for this position is $19.00 - $28.00 per hour. Actual base pay is dependent upon a number of factors, including but not limited to, the candidate's geographical location, relevant experience, qualifications, skills and knowledge. Excited about Resilience and the biomanufacturing revolution? We encourage you to apply and start a conversation with one of our recruiters.
$19-28 hourly Auto-Apply 49d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Remote support technician job in Cincinnati, OH
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$60k-81k yearly est. 21d ago
Site Services Technician I (Days)
Resilience 4.4
Remote support technician job in Olde West Chester, OH
A career at Resilience is more than just a job - it's an opportunity to change the future. Resilience is a technology-focused biomanufacturing company that's changing the way medicine is made. We're building a sustainable network of high-tech, end-to-end manufacturing solutions to better withstand disruptive events, serve scientific discovery, and reach those in need.
For more information, please visit ******************
Brief
This position performs autonomous execution of site service tasks associated with the maintenance of site facilities equipment. This is a day shift position Monday-Friday, 7:00 am-3:30 pm OR 8:00 am-4:30 pm.
Job Responsibilities
* Maintain Office space, conference rooms, and desk allocations.
* Maintain Site Pest Control
* Maintain Site Housekeeping
* Maintain Groundskeeping and parking lots
* Maintain Café equipment
* Maintain Roof Maintenance and repairs
* Maintain Site Fork Truck Maintenance and repairs
* Maintain Elevator Maintenance and repairs
* Maintain restrooms
* Manage small office moves, painting, flooring repairs, ect.
* Prepare documentation of activities, actions, and/or results.
* Read SOPs (Standard Operating Procedures) and excerpts from technical documentation.
* Complete required training.
* Ensure proper documentation practices during job activities.
* Perform visual inspections.
* Communicate policies and procedures to vendors. .
* Assist others in investigations and studies.
* Use CMMS (Computerized Maintenance Management System) to manage logistics
* Perform, in order of priority, work required in response to Facilities equipment requests
* received through the Work Request System
* Read and interpret diagrams, drawings, and other schematics
* Perform daily Facility equipment checks
* Pull necessary parts to complete a work order or ticket
* Able to manage others (escorting contractors).
Education, Qualifications, Skills, and Experience
Minimum Requirements
* Entry Level position
* Strong communication skills, written and verbal skills
* Ability to obtain Forklift and Aerial lift Certifications
Preferred Background
* High school diploma and certification in a skilled trade (electrical, boiler operations, etc.)
* Associate's degree in a technical discipline desirable
* Some experience with building fire systems, plumbing, lighting, HVAC equipment (boilers, chillers, cooling towers, air handlers, humidifiers, and air dryers), low voltage electrical systems, emergency diesel generators.
* Relevant skilled trades training or certificates
* Prior experience with CMMS
Resilience Physical and Mental Requirements Checklist
* The following is a checklist of a number of the principal physical and mental requirements of a position with Resilience. This document is intended to accompany, and should be read in conjunction with, the job description for the position. This is not intended as an exclusive list of essential functions for the position. Certain general requirements and functions - such as regular and predictable attendance at work and working cooperatively with co-workers - apply to all positions at Resilience and are not specifically listed here:
* ☒ Lifting/Carrying 50 lbs.
* ☒ Working at Heights of 20 ft.
* ☒ Sitting
* ☒ Standing
* ☒ Walking
* ☒ Bending
* ☒ Stooping
* ☒ Twisting
* ☒ Reaching
* ☒ Repetitive Motion
* ☒ Noise Exposure
* ☒ Operating Vehicles
* ☒ Operative Moving Machinery
* ☒ Chemical Usage
* ☒ Traveling
* ☒ Monitoring Other People's Work
* ☒ Wearing Personal Protective Equipment
* ☒ Specific visual skills (i.e., extensive reading or computer use, normal color vision, depth perception, or visual acuity)
* ☒ Specific hearing requirements
* ☒ Interpreting sounds and associated meanings at volume levels consistent with interpersonal or group conversations; interpreting letters and numbers when viewed on a computer screen, monitor, reports and other documents; identifying and distinguishing colors; seeing with 20/20 (or better) vision, with or without correction
* ☒ Outdoor work could include Landscaping, Painting, Shoveling snow/salting walkways, Working on security gates, assisting with PM of grease pit, general roof repairs and PM's.
Sponsorship or support for work authorization, including visas, is not available for this position.
Resilience is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, physical or mental disability, genetic information, or characteristic, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. Requests for reasonable accommodation can be made at any stage of the recruitment process.
Resilience offers employees a robust total rewards program including an annual cash bonus program, a 401(k) plan with a generous company match and our benefits package which is thoughtfully designed to support our employees with great healthcare (including medical, dental and vision), family building benefits, life and disability insurance, flexible time off, paid holidays, other paid leaves of absence, tuition reimbursement and support for caregiving needs. Our target base pay hiring range for this position is $19.00 - $28.00 per hour. Actual base pay is dependent upon a number of factors, including but not limited to, the candidate's geographical location, relevant experience, qualifications, skills and knowledge. Excited about Resilience and the biomanufacturing revolution? We encourage you to apply and start a conversation with one of our recruiters.
$19-28 hourly Auto-Apply 47d ago
Help Desk Specialist
Creative Financial Staffing 4.6
Remote support technician job in Huber Heights, OH
Onsite $45,000 - $47,000
The Help Desk Specialist is responsible for providing first-line technical support to end-users, troubleshooting and resolving hardware, software, and network issues. This role requires excellent problem-solving skills, patience, and the ability to communicate technical information effectively to non-technical users.
Responsibilities:
Respond to and resolve user queries and issues related to computer hardware, software, operating systems, and network connectivity.
Troubleshoot and diagnose hardware and software issues, including desktop computers, laptops, printers, and peripherals.
Provide support for Office 365 applications (Word, Excel, PowerPoint, Outlook, Teams, etc.) and Windows operating systems.
Assist users with account management, password resets, and access issues.
Document and track issues using a help desk ticketing system.
Escalate complex issues to the appropriate support team or vendor when necessary.
Maintain up-to-date knowledge of the organization's IT infrastructure, policies, and procedures.
Qualifications:
Minimum 1 year of experience in IT help desk or desktop support roles.
CompTIA A+ and CompTIA Security+ Preferred!
Proven experience in troubleshooting hardware and software issues.
Proficient in using Office 365 applications and Windows operating systems.
Excellent communication and customer service skills.
Knowledge of IT best practices, policies, and procedures.
Familiarity with remotesupport tools and technologies.
$45k-47k yearly 1d ago
Help Desk Technician
American Battery Solutions
Remote support technician job in Springboro, OH
Job Description
Needing 2 positions, 2nd and 3rd shifts.
The Help Desk Technician will provide technical support to ABS internal clients. The Help Desk Technician is responsible for troubleshooting and resolving IT productivity issues.
Responsibilities
Provide first-line technical support via phone, email, or in-person to end-users.
Troubleshoot and resolve hardware and software issues for desktops, laptops, and mobile devices.
Install, configure, and maintain operating systems and software applications.
Assist with account provisioning and password resets.
Assist in the setup and maintenance of IT equipment and infrastructure.
Collaborate with senior technicians to escalate and resolve complex technical issues.
Document and track support requests in our ticketing system.
Ensure a high level of customer satisfaction through effective communication and issue resolution.
Stay up-to-date with the latest technology trends and industry best practices.
Adhere to federal and state regulations.
Adhere to all company policies, processes, and procedures.
Performs other duties as requested, directed, or assigned.
Predictable and reliable attendance.
Position Qualifications
Associates degree in an Information Technology discipline or related field of study or equivalent experience.
Minimum one (1) year experience in IT help desk or support level function.
Relevant IT certifications (CompTIA A+, Network+, or similar) preferred.
Proficient understanding of computer hardware and software.
Experience with Windows and mac OS operating systems.
Familiarity with Microsoft Office Suite and cloud-based productivity tools.
Strong problem-solving skills and attention to detail.
Excellent communication and customer service skills.
Previous help desk or customer support experience.
Eagerness to learn and a passion for technology.
A strong desire to build a career in IT support.
Key Competencies
Focuses on Quality: Drives work results with a quality focus on actions and results.
Continual Improvement: Displays a consistent orientation toward producing the highest quality products or services, while keeping a focus on sustainability. Constantly looking for incremental improvements in work processes and results.
Takes Initiative: Exhibits strong drive for results and success; conveys a sense of urgency and drives issues to closure; persists despite obstacles and opposition.
Working Safely: Demonstrates safe behaviors. Aware of potential risks and threats in the workplace.
Delivers Results: Achievement-oriented, feeling a sense of urgency to reach goals on time, if not before.
Teamwork: Works cooperatively with others to accomplish team goals and organizational objectives.
Communications: Exchanges thoughts, feelings, and information effectively.
Physical Requirements / Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Prolonged periods sitting at a desk and working on a computer.
Constantly operates a computer and other office equipment.
Ability to adjust focus, especially due to concentration on a computer screen.
May need to lift and carry up to 30 pounds and/or position the body to reach items on the floor/below knee level or reach overhead.
The person in this position needs to occasionally move about in industrial environments, and on uneven terrain.
Works in a temperature-controlled office environment, with occasional work in outdoor weather conditions, and in industrial environments.
The noise level in the work environment can be moderately loud.
Why Join Us
American Battery Solutions (ABS) provides comprehensive 100% employer paid benefit plans to employees and their family, competitive salary and retirement program. ABS employs a diverse and inclusive workforce.
Benefits Overview
Paid time off includes 3 weeks vacation, up to 72 hours sick, 15 holidays, and parental leave.
100% company-paid medical, dental, vision, short-term disability, long-term disability, and life insurance.
Flexible Spending Account (FSA) and Health Savings Account (HSA) offerings.
Company provided 401K savings plan with immediately vested matching contributions to help you save for retirement.
Voluntary benefits offerings.
Tuition assistance.
Employee Referral Program.
Employee development and career growth opportunities.
About Us
American Battery Solutions Inc. (“ABS”) is a manufacturer of advanced batteries for commercial, fleet, and industrial on- and off-road vehicles. Located in the heart of the U.S. automotive region with facilities in Michigan and Ohio. In 2023, ABS was acquired by Komatsu, a world leader in construction, mining, forestry, and industrial heavy equipment in support of Komatsu's 2050 carbon neutrality goal. ABS continues to operate as an independent entity serving Komatsu applications while continuing to expand and grow our core commercial, fleet and industrial business.
As we have grown, ABS has assembled a world-class team of dedicated and experienced engineers. This team is equipped with a deep understanding of high-voltage, automotive-grade battery systems from concept development and prototyping, to testing and validation, to high-volume production. We pride ourselves on developing a diverse team of next generation battery experts.
The Location - Springboro, OH
American Battery Solutions Advanced Battery Manufacturing Center is located in beautiful and historic Springboro Ohio. Life in Springboro is all about the quality and character of our community and that is why Springboro continues to be a top-ten-rated City to live, work, play, and raise a family. In fact, Springboro was rated #3 among the top 10 communities in greater Southwest Ohio. In essence, Springboro appeals to everyone from young families to people looking for the perfect place to retire. Our great neighborhoods, excellent schools, safety, services, and amenities all contribute to Springboro's exceptional quality of life. Springboro offers a variety of public programming that includes outdoor concerts, festivals, and fireworks. Our residents enjoy bike and walking trails, an 18-hole public golf course, a charming and vibrant historic district, and 501 acres of parks.
AMERICAN BATTERY SOLUTIONS IS AN EQUAL OPPORTUNITY EMPLOYER.
$34k-59k yearly est. 13d ago
IT Support Specialist
Opspro, LLC
Remote support technician job in Springboro, OH
Job Description
Job Summary: OPSPro specializes in providing small businesses and government contractors with compliance and operational support to include HR, Payroll, Accounting, Contracting, and IT.
Candidate will provide end user support for local and remote users. Install, support, and maintain local and remote computers. Ability to work as part of a cross-functional team while handling multiple tasks concurrently. Support and maintain corporate application systems for email and intranet. Willingness to take on new projects and responsibilities. Contributes to a positive team/work environment while continually seeking ways to enhance contributions to the team.
Essential Duties and Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Provide remote and in-person technical support, incident, and problem management to end users on technology issues regarding computer operations, software support, setups, and error messages
Troubleshoot and support software applications and business processes
Troubleshoot and repair new or existing hardware.
Analyzes and tests new hardware / software configurations
Provide technical support for local and remote laptop users including rebuild, reimage, remotesupport, and VPN support
Assist the technical lead with projects from implementation through testing and production
Must be able to effectively communicate with users at all skill levels and document unique issues and solutions in a support knowledgebase or procedure/policy documents
Accurately update applications, websites, and content management systems
Accurately update and maintain electronic records with current data.
On call, and evening or weekend hours will be required as needed for support and maintenance issues. Domestic travel could be required
Some local travel will be required Perform other duties and special projects as assigned
Qualifications:
Experience with Office365 administration and support
Troubleshooting network and wireless issues
Experience supporting Windows 7 and Windows 10
Technical certificates are a plus
Required Skills:
Must be customer-service and results oriented, an experienced problem solver who seeks assistance, when necessary, a self-starter with excellent oral and effective written communication skills, able to handle multiple tasks simultaneously and an experienced decision maker
Minimum 2-4 years of experience with computer systems support, helpdesk support, computer deployment and imaging.
Working knowledge of Microsoft Office and Windows Operating Systems. Experience with Linux and Macintosh operating systems is a plus
Experience with Office365 end user/client support
Working knowledge of computer networks and Wi-Fi
Ability to work as single resource at client locations
Experience supporting multiple clients or tasks simultaneously
Experience installing software, patches and updates on desktops and laptops
Phone and people skills which promote end-user satisfaction
Minimum Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; promotes a harassment-free environment; builds a diverse workforce.
Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
Strategic Thinking - Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.
Planning/Organizing - Prioritize and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention.
Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Skills - Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, proposals, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills - Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability - Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to question activities and issues in all functional areas and make sound business decisions based on that data.
Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit, talk, type or hear. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms.
Work Environment - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment.
Core Values:
Team First
Good Egg
Trusted Advisor
Actively Seeks Knowledge
Own Your Stuff
Client Mindset
OPSPro is an EEO employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other applicable legally protected characteristics. OPSPro participates in the E-Verify Employment Verification Program.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. OPSPro makes hiring decisions based solely on qualifications, merit, and business needs.
Job Applicant Poster Viewing Center
Upon receiving an offer of employment all applicants will be required to do a background check. Including a criminal record check and employment/education verification.
$34k-59k yearly est. 14d ago
IT Support Specialist
Opspro
Remote support technician job in Springboro, OH
Job Summary: OPSPro specializes in providing small businesses and government contractors with compliance and operational support to include HR, Payroll, Accounting, Contracting, and IT.
Candidate will provide end user support for local and remote users. Install, support, and maintain local and remote computers. Ability to work as part of a cross-functional team while handling multiple tasks concurrently. Support and maintain corporate application systems for email and intranet. Willingness to take on new projects and responsibilities. Contributes to a positive team/work environment while continually seeking ways to enhance contributions to the team.
Essential Duties and Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Provide remote and in-person technical support, incident, and problem management to end users on technology issues regarding computer operations, software support, setups, and error messages
Troubleshoot and support software applications and business processes
Troubleshoot and repair new or existing hardware.
Analyzes and tests new hardware / software configurations
Provide technical support for local and remote laptop users including rebuild, reimage, remotesupport, and VPN support
Assist the technical lead with projects from implementation through testing and production
Must be able to effectively communicate with users at all skill levels and document unique issues and solutions in a support knowledgebase or procedure/policy documents
Accurately update applications, websites, and content management systems
Accurately update and maintain electronic records with current data.
On call, and evening or weekend hours will be required as needed for support and maintenance issues. Domestic travel could be required
Some local travel will be required Perform other duties and special projects as assigned
Qualifications:
Experience with Office365 administration and support
Troubleshooting network and wireless issues
Experience supporting Windows 7 and Windows 10
Technical certificates are a plus
Required Skills:
Must be customer-service and results oriented, an experienced problem solver who seeks assistance, when necessary, a self-starter with excellent oral and effective written communication skills, able to handle multiple tasks simultaneously and an experienced decision maker
Minimum 2-4 years of experience with computer systems support, helpdesk support, computer deployment and imaging.
Working knowledge of Microsoft Office and Windows Operating Systems. Experience with Linux and Macintosh operating systems is a plus
Experience with Office365 end user/client support
Working knowledge of computer networks and Wi-Fi
Ability to work as single resource at client locations
Experience supporting multiple clients or tasks simultaneously
Experience installing software, patches and updates on desktops and laptops
Phone and people skills which promote end-user satisfaction
Minimum Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; promotes a harassment-free environment; builds a diverse workforce.
Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
Strategic Thinking - Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.
Planning/Organizing - Prioritize and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention.
Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Skills - Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, proposals, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills - Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability - Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to question activities and issues in all functional areas and make sound business decisions based on that data.
Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit, talk, type or hear. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms.
Work Environment - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment.
Core Values:
Team First
Good Egg
Trusted Advisor
Actively Seeks Knowledge
Own Your Stuff
Client Mindset
OPSPro is an EEO employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other applicable legally protected characteristics. OPSPro participates in the E-Verify Employment Verification Program.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. OPSPro makes hiring decisions based solely on qualifications, merit, and business needs.
Job Applicant Poster Viewing Center
Upon receiving an offer of employment all applicants will be required to do a background check. Including a criminal record check and employment/education verification.
$34k-59k yearly est. 40d ago
Therapeutic Support Technician
Newvista Behavioral Health 4.3
Remote support technician job in Cincinnati, OH
Job Address:
10123 Alliance Road, Suite 320 Blue Ash, OH 45242
Responsible for supporting the therapeutic milieu and/or providing individual therapeutic behavioral services under the direction of a Team Lead and Clinical Supervisor, by ensuring that the schedule/program is consistently delivered, clients are supervised, that safety is maintained, and clients and families are treated with respect and dignity.
Education: Bachelors or Masters from an accredited college. Combination of education and relevant work experience may be required.
Experience: Previous experience in a mental health or education setting with young children, with direct experience working with children with mental health or significant behaviors difficulties.
POSITION REQUIREMENTS
Daily Assignment
Providing individual TBS and/or group services to assigned caseload
Assists therapist and other providers with daily program delivery
Completes daily clinical documentation of provided services
Collects all necessary information for quality and program performance measures
Consistently collaborates with parent/guardians and other members of the treatment team
Responsible for completion of Behavior Support Plans
Completion of all required educational and training course
Educational/Training Requirements
Milieu Management & Approach
Therapeutic Communication
Early Childhood Mental Health
$33k-51k yearly est. Auto-Apply 60d+ ago
Production Support Laborer
MPW 4.5
Remote support technician job in Greensburg, IN
Job Description
JOB FUNCTION:
The purpose of this position is to support the production line to ensure workflow continues and avoids any line down time.
ESSENTIAL FUNCTIONS:
1. Transporting part to and from production line.
2. Stack & unstack materials.
3. Loading/unloading trucks.
4. General housekeeping of work area.
5. Performs other duties as directed.
ADDITIONAL RESPONSIBILITIES:
1. Responding to radio calls.
2. Managing inventory levels of fixtures.
3. Working as a team player to ensure customer satisfaction
4. Follow OSHA guidelines and MPW safety standards
5. Ability to follow directions as provided by supervisor.
6. Reports any and all issues to the supervisor immediately
7. Demonstrates a considerate, friendly, and constructive attitude toward fellow employees and the customer (HONDA).
QUALIFICATIONS:
1. High School Diploma or equivalent, preferred.
2. Some High School education acceptable.
3. Able to work safely and efficiently.
4. Forklift, Receiving, and Computer knowledge a plus but not required.
5. Understanding of mechanical concepts and applications.
6. Experience working in a manufacturing environment preferred.
7. Professional oral and written interpersonal communications.
PHYSICAL REQUIREMENTS:
1. Ability to move up to 50 Lbs., with or without accommodation.
2. Ability to maintain a consistent workload that involves physical manual labor.
3. Ability to maintain alertness and fitness for duty.
4. Ability to position oneself for work conducted in and around confined spaces.
5. Ability to wear respirators in environments that may expose you to chemicals, fumes, etc.
6. Ability to maintain workloads that may include travel to a variety of states for days or weeks, and daily timeframes that could exceed the typical 8-hour shift.
7. Ability to stand for prolonged periods.
8. Ability to climb stairs.