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Remote support technician jobs in Houston, TX

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  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Remote support technician job in Houston, TX

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 1-3 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $34k-47k yearly est. 14h ago
  • Technology Support Analyst

    Morgan, Lewis & Bockius 4.9company rating

    Remote support technician job in Houston, TX

    Morgan, Lewis & Bockius LLP, one of the world's leading global law firms, with offices in strategic hubs of commerce, law, and government across North America, Asia, Europe, and the Middle East, is seeking a Technology Support Analyst to support desktop/laptop computer systems of a moderate to complex nature to ensure end-user productivity and efficiency. Reporting to the Sr. IT Manager, the Technology Support Analyst will use advanced troubleshooting techniques in order to provide accurate, timely and creative resolutions to end-user and local-office technology-related issues and will provide recommendations for the use of technology in supporting practice-group needs. In addition, the Technology Support Analyst serves as a liaison between software and hardware engineers within IT (including the Help Desk) and the end user community. This position will reside in the Houston office and will work a daily schedule of 9:00 am - 5:30 pm CST. Responsibilities Include: Respond to end‑users and clients on technology-related issues and questions. Support the business needs of the attorneys, practice groups, and local-office administrative departments and recommends appropriate applications. Demonstrate proficiency with the firm's applications. Provide Level 2 support for practice-group-specific hardware and software. Perform software installations and upgrades. Respond to and documents situations where standard procedures failed with software or hardware installations or upgrades. Participate (with testing and documentation) in software pre-pilots, pilots and roll-outs. Write technical articles for the internal knowledge base on identified issues, resolutions and workarounds and on locally managed applications. Provide status reports to and communicate with the manager. Perform detailed problem analysis and document issues and resolutions related to software or network issues and works with Level 3 software and hardware engineers when an issue needs to be escalated. Communicate with, evaluate usage patterns of, and recommend “best practices” to attorneys and staff to ensure optimal use of the firm's technology based on knowledge of Firm technology. Support Practice Support technologies, including applications, temporary war rooms, and trial sites in remote locations. Perform desk-side coaching, as needed, in conjunction with the Technology Education team, especially during large-scale roll-outs Serve as a knowledgeable resource to team members within the office and the region. Provide Mobility support and advanced troubleshooting for approved devices. Maintain voice and LAN connections in closets and jacks. Perform routine maintenance of servers and applications. Resolve network hardware and software problems and coordinates with network engineers to correct issues/problems. Deploy and support office telephone equipment. Troubleshoot telephone issues and coordinate with Firm Telecom to correct problems. Experience and qualifications: Associate's degree (A.A) in a related field and minimum 3 years of experience in hardware and software support at a professional-services organization, or equivalent combination of education and experience. Strong problem-solving skills, written and verbal communication and the ability to adapt to change and balance competing demands are required. Advanced arithmetic skills (compute rate, ratio, percent; able to draw and interpret graphs and charts). Ability to solve practical problems dealing with a variety of variables where little standardization may exist. Ability to read and interpret general business documents, instructions and manuals; write routine business correspondence; and speak effectively with employees, clients and vendors. To perform this job successfully, the Technology Support Analyst must have an advanced knowledge of office productivity software and the Microsoft operating system. Microsoft Office Certification and/or A+ Certification are preferred. #LI-Hybrid Morgan, Lewis & Bockius LLP is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value inclusion and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records. California Applicants: Pursuant to the California Consumer Privacy Act, the following link contains the Firm's California Consumer Privacy Act Privacy Notice for Candidates which explains the categories of personal information that we collect and the purposes for which we use such personal information. CCPA Privacy Notice for Candidates Morgan, Lewis & Bockius, LLP reasonably accommodates applicants and employees who need them to perform the essential functions of the job because of disability, religious belief, or other reason protected by applicable law. If you believe you need a reasonable accommodation during the application process, please contact Talent Acquisition at ************ or ********************************** If hired, your employment relationship with the firm will be on an "at-will" basis, meaning that the firm may modify the terms and conditions of your employment at any time, and that either you or the firm will be free to end the relationship at any time with or without cause and with or without advance notice, although reasonable notice would be expected.
    $90k-123k yearly est. Auto-Apply 13d ago
  • Agency Temp- Associate Technical Support Specialist

    Insperity (Internal 4.7company rating

    Remote support technician job in Houston, TX

    Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide. Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen. We have received recognition numerous times as a top place to work, most recently ranking on Glassdoor's "Best Places to Work in the U.S. 2024" list, and U.S. News & World Report's "Best Companies to Work for 2024" list. In addition, we have been recognized for having one of the country's Top 50 Midsize Early Talent Programs by RippleMatch's 2024 Campus Forward Awards. There is no better time to be a part of Insperity, and our best work is yet to come. Learn more at Insperity.com. Why Insperity? Flexibility: Over 80% of Insperity's jobs have flexibility. We want your time to have balance, whether it's spent with coworkers, clients, family or your community. Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training. Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work. This position is responsible for ongoing support of all Insperity Business Performance Solutions (BPS) products to existing clients. RESPONSIBILITIES * Performs remote software support for clients on BPS solutions which could include, but is not limited to: * Answering phones politely, efficiently, and directing calls to appropriate department, or the voice mail system when necessary. Continuously monitoring the general voice mailbox. * Maintaining client information in Client Record Management system. * Providing backup phone support for other Technical Support teams. * Monitoring appropriate email inboxes and providing excellent email technical support. * Modifying setup to support changes in the client's business rules. * Using software diagnostics tools to troubleshoot client software issues. * Retraining clients on software. * Providing technical support via telephone or online on any BPS product purchased by client, including custom programming as purchased and documented. * Documents all client interaction on a per incident basis. * Logs software issues and provides temporary known workarounds as needed. * Works with customers to optimize their experience with BPS solutions. * Handles business sensitive information with appropriate confidentiality. * Tracks process to ensure that unresolved tickets are escalated to appropriate individual based on established guidelines and procedures. * Monitors appropriate email inboxes and provides excellent email technical support. * Works to improve customer satisfaction and increase customer reference-ability. * Assists in the accomplishment of Insperity goals. * Helps other employees to accomplish Insperity goals. * Performs other duties as may be assigned by department supervisor. * Participates in the Disaster Recovery plan as required. QUALIFICATIONS * Bachelor's Degree or equivalent experience is required. * Technical support experience is preferred. * Experience in the operation of a multi-line telephone console is preferred. * Excellent communication skills, both verbal and written. * Solid interpersonal skills to interface with co-workers and customers. * Ability to manage multiple tasks to completion with minimal supervision. * Basic understanding of various Internet browser technologies * Knowledge of web-based software solutions * Knowledge of Microsoft Windows and Apple operating platforms. * Strong analytical thinking skills and process-driven work habits. * Basic knowledge of CRM systems and usage. * Ability to effectively communicate with technical and non-technical staff in both written and verbal format. * Ability to work alone and collaborative, with technical personnel as needed. * Ability to multi-task and prioritize projects in a fast-paced, deadline-driven environment. At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
    $48k-74k yearly est. Auto-Apply 4d ago
  • IT - Data & Analytics

    Huntsman 4.8company rating

    Remote support technician job in Houston, TX

    IT - Data & Analytics Internship (The Woodlands, Texas) Huntsman is now searching for a IT - Data & Analytics Intern located at our global headquarters in The Woodlands, TX. This internship is for Summer 2026. Our summer intern program is tailored to individuals who are currently enrolled full-time students at an accredited four-year college or university. The internship runs from May to August - dependent on the school calendar. The goal of the Huntsman Intern Program is to provide a structured program that will equip interns with the skills and experience to help prepare for a successful career. As an IT - Data & Analytics Intern, you will: Support the team in providing, timely, accurate, and insightful reporting as well as maintaining hardware, software, and other systems Assist with troubleshooting issues and perform analysis to understand user needs and requirements Organize and maintain IT resources, such as databases, networks, and servers Assist in the development and improvement of software applications and systems Excellent computer skills; especially proficient in Excel and PowerPoint are required to assist with day-to-day business functions Knowledge of building dashboards in Power BI is a plus and will be utilized for reporting and analysis Work cross-functionally with other functional team members on pricing excellence and profit improvement projects What are we looking for in the ideal Candidate? A full-time college student at the Sophomore, Junior, Senior or Master level by the end of Spring 2026 Must be currently enrolled at an accredited university seeking a bachelor's or master's degree Must have a 3.0 or higher GPA Must be Authorized to work in the U.S. without sponsorship Independent self-starter with high level of confidence and energy Strong analytical and conceptual thinking skills Additional Locations:
    $74k-101k yearly est. Auto-Apply 60d+ ago
  • desktop support

    Artech Information System 4.8company rating

    Remote support technician job in Houston, TX

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Desktop Support Representative Onsite Support Location: houstan,tx Duration: 1+ years Job Description: • Win7/Win XP OS support.troubleshooting • Office 2003/2007/2010 support • Executive end user trouble shooting skills • Dell hardware • Break/Fix troubleshooting experience in larger corporate environments Additional Information For more information, Please contact Shubham ************
    $40k-53k yearly est. 14h ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & FireControlman) - Full Time

    Us Navy 4.0company rating

    Remote support technician job in Houston, TX

    About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training - Great Lakes, IL (11 weeks) FC Strand - Great Lakes, IL (16 weeks) ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training
    $34k-47k yearly est. 7d ago
  • EUC technician/Site IT Support

    Tata Consulting Services 4.3company rating

    Remote support technician job in Houston, TX

    Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle Work with vendors to conduct physical asset audit and maintain asset stock rooms End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling) Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills Smart hands support for Server and Network devices Train the Trainer Base Salary Range: $50,000 - $65,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SV2 #LI-KUMARAN
    $50k-65k yearly 46d ago
  • IT Technician

    Bridgepoint Works

    Remote support technician job in Houston, TX

    IT Technician (Remote USA) | $40-$50 per Hour Power Our Tech. Drive Our Success. Are You the IT Expert We Can Rely On? If you're an experienced IT professional who thrives in a fast-paced environment, enjoys solving complex tech challenges, and wants to be part of a company that values IT as a strategic asset keep reading. At Bridgepoint Works, a leading civil engineering firm, technology is the backbone of our success. Our teams rely on seamless, secure, and high-performing IT systems to execute groundbreaking projects across the country. That's why were looking for an exceptional Remote IT Technician* to ensure our tech infrastructure operates at peak efficiency. This is a remote role open to candidates residing in the USA, with a competitive pay range of $40-$50 per hour. Why Join Bridgepoint Works? Bridgepoint Works is more than a civil engineering firm we're problem solvers, innovators, and industry leaders. Our work is reshaping communities, and our success relies on cutting-edge technology. As part of our IT team, you wont just keep the lights on you'll drive meaningful change by optimizing our tech environment, ensuring security, and supporting a dynamic workforce. What You'll Do As our IT Technician, you'll be responsible for maintaining, troubleshooting, and improving our IT systems to keep our teams running efficiently. Your work will directly support engineers, project managers, and leadership across various departments. Key Responsibilities: - Provide remote IT support to employees across the organization, troubleshooting hardware, software, and network issues. - Install, configure, and maintain systems, including desktops, laptops, printers, and cloud-based applications. - Manage security protocols, updates, and patches to protect company data and prevent cyber threats. - Ensure VPN and remote access tools are optimized for seamless connectivity. - Maintain system documentation, IT asset tracking, and user guides for internal use. - Assist in onboarding new employees by setting up their accounts, devices, and software access. - Collaborate with vendors and external IT teams to improve systems and resolve escalated issues. What Were Looking For We need someone who is not just technically skilled but also proactive, adaptable, and able to work independently in a remote environment. You should be a problem-solver who can anticipate challenges, communicate effectively, and ensure our IT infrastructure supports our teams success. Must-Haves: - 3+ years of experience in IT support, system administration, or a similar role. - Strong knowledge of Windows, MacOS, and cloud-based applications. - Experience troubleshooting hardware, software, and network issues in a remote environment. - Understanding of cybersecurity best practices and IT security protocols. - Familiarity with VPNs, remote desktop tools, and cloud services (Microsoft 365, Google Workspace, etc.). - Ability to explain complex technical concepts to non-technical users. - Self-motivated with excellent time management skills. Nice-to-Haves: - IT certifications (CompTIA A+, Network+, Microsoft, etc.). - Experience with engineering or construction industry IT systems. - Familiarity with ticketing systems and ITSM platforms. - Knowledge of cloud security and data protection strategies. What's In It for You? - Competitive pay $40-$50 per hour. - 100% remote work Work from anywhere in the USA. - Career growth opportunities We invest in our employees development. - Work with a forward-thinking team Be part of a company that understands the value of IT. - A fast-paced, dynamic work environment No two days are the same. Ready to Join Us? Apply Now! If you're an IT professional who loves solving challenges, optimizing systems, and supporting a team that's making a real impact, we want to hear from you. Don't settle for just another job step into a role where your expertise truly matters. Click below to apply and become a vital part of Bridgepoint Works today!
    $40-50 hourly 60d+ ago
  • IT Technician

    Reynolds and Reynolds Company 4.3company rating

    Remote support technician job in Houston, TX

    ":"As an IT Technician, you will be part of a team of IT professionals who provide in-house technical PC hardware and software support for Reynolds and Reynolds associates. You will respond to user calls and tickets to support, troubleshoot, repair and maintain end user systems. While your primary focus will be on support of end-user workstation devices, you will also be responsible for management of network devices, VoIP, Active Directory account and email administration and support a variety of applications. Opportunities also exist to work on special projects in which you will get to research new technology and solve more complex problems. We are looking for IT associates who are responsible, dependable, and committed to building a long-term career with us in the Information Technology field. You must be a self-starter and goal-driven team player with solid organizational skills, excellent customer service skills through verbal and written communication, and a keen attention to detail. #LI-DNI","job_category":"Information Technology","job_state":"TX","job_title":"IT Technician","date":"2025-11-29","zip":"77001","position_type":"Full-Time","salary_max":"0","salary_min":"0","requirements":"Requires the ability to lift 50+ lbs, with occasional kneeling, crouching, crawling, and climbing~^~Must be able to identify colors necessary to terminate and inspect Cat 6 cables~^~Must be willing and able to sit at desk or be on your feet and walk for entire duration of shift~^~2-year IT degree or equivalent experience; A+ Certification is a plus~^~Must have a flexible work schedule with ability to work evenings or weekends with travel as needed~^~Must have a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI\/DUI\/DWI violations in the last five years","training":"You will be provided with training for all aspects of the job regarding Reynolds based products. Focus will be on Desktop and Server Operating Systems, Network Administration, and PC, Printer, & Telephony support via hands on training. Additional training resources and opportunities are available for self-starting individuals wishing to excel. ","benefits":"Our associates receive medical, dental, vision, and life insurance. We also offer company contributions to your HSA, 6% match on 401 (k), and a work\/life balance with paid time off. At our Houston facility, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, and an onsite medical center. We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation. Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer. ","
    $86k-108k yearly est. 60d+ ago
  • Information Technology

    Vp 3.9company rating

    Remote support technician job in Houston, TX

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $45k-82k yearly est. Auto-Apply 60d+ ago
  • Technology Support II - Production Support

    JPMC

    Remote support technician job in Houston, TX

    Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in the Corporate Technology organization, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. Job responsibilities Analyzes and troubleshoots production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm Improves operational stability and availability through participation in problem management Assists in the escalation and communication of issues and solutions to the business and technology stakeholders Identifies trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure Executes small to medium projects independently with initial direction and eventually graduates to designing and delivering projects autonomy Leverages technology to solve business problems by writing high quality, maintainable, and robust code following best practices in software engineering Participates in triaging, examining, diagnosing, and resolving incidents and work with others to solve problems at their root Recognizes the toil within your role and proactively works towards eliminating it through either systems engineering or updating application code Understands observability patterns and strives to implement and improve service level indicators, objectives monitoring, and alerting solutions for optimal transparency and analysis Required qualifications, capabilities, and skills 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud Ability to code in at least one programming language such as Shell or Python Proficient knowledge of maintaining a Cloud-base infrastructure Exposure to observability and monitoring tools and techniques Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Experience with Linux as an operating system, and application support Familiarity with site reliability concepts, principles, and practices Proficient knowledge of observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, and Splunk Familiarity with common networking technologies, and continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform Preferred qualifications, capabilities, and skills Proficient knowledge of financial services industry
    $36k-66k yearly est. Auto-Apply 60d+ ago
  • Moogsoft Support Consultant

    Talent Hires

    Remote support technician job in Houston, TX

    Advanced Moogsoft Development exp with Java, Unix Qualifications Moogsoft Additional Information All your information will be kept confidential according to EEO guidelines.
    $38k-53k yearly est. 14h ago
  • Computer Graphics Technical Lead - Lunar Terrain Vehicle

    Intuitive MacHines LLC

    Remote support technician job in Houston, TX

    Job Description Computer Graphics Technical Lead - Lunar Terrain Vehicle (NASA LTVS Award Contingent) Houston, Texas, United States About Intuitive Machines: Intuitive Machines is an innovative and cutting-edge space company making cislunar space accessible to both public and private customers. Our mission is to further science and exploration, communications, and economic progress from the Earth to the Moon and beyond. With the first commercial lunar landing in history, multiple NASA lunar missions in development, and additional private missions on our manifest, we pride ourselves in supporting our customers and the nation in paving the way to return humans to the surface of the Moon. Our world-class team includes experts in all aspects of spacecraft subsystems design, development, and test, on-orbit operations, and safety. We are seeking a Computer Graphics Technical Lead to support the Lunar Terrain Vehicle (LTV) program. This individual will provide technical direction and hands-on leadership for the design, implementation, and validation of high-fidelity synthetic lunar surface environments and 3D visualization tools. They will support cross-disciplinary engineering and software teams with autonomous vehicle navigation, simulation, and mission operations needs. The ideal candidate has a strong foundation in technical software skills balanced with a detail-oriented visual eye for photorealism. *Employment in this role is contingent upon NASA selecting Intuitive Machines as the winner of the LTVS program, scheduled for announcement later in 2025. Responsibilities: Lead and manage the LTV team of computer graphics engineers in developing and maintaining synthetic lunar environments in Unreal Engine 5 for simulation, testing, and visualization. Mentor and guide team members and provide technical oversight Lead the generation of high-fidelity synthetic images for sensor simulation, vehicle autonomy development, and mission rehearsal Strategize and implement visualization tools for mission operations for planning, training, and real-time displays Coordinate with autonomy engineering teams to ensure synthetic datasets meet the requirements for navigation and perception algorithms testing Work with NASA and partner companies to ensure accuracy of lunar terrain representation and sensor modeling Establish and maintain documentation standards for processes, technical approaches, and best practices for synthetic environment generation Qualifications B.S. or M.S. degree in Computer Graphics, Game Design, Computer Science, Aerospace Engineering, or related field 7+ years of experience in 3D visualization, game development, VR/AR/XR development, or related fields, with at least 3+ years in a leadership role Proficiency in Unreal Engine 5, Python, and C++ Proficiency or strong understanding of the 3D art pipeline and tools such as Blender, Maya, or equivalent Proven ability to interface with engineering and software teams as customers and to provide technically accurate product deliverables Proven ability in setting technical direction and making architectural decisions Excellent communication, management, and interpersonal skills Extremely visually and technically detail-oriented, with an organized and methodical approach to testing and quality assurance Ability to operate in a fast-paced, mission-critical environment A passion for spaceflight and computer graphics techniques Preferred Proficiency in implementing and managing source control systems such as Git, Perforce, or similar Experience with managing large amounts of data efficiently Strong understanding of runtime scene optimizations Experience with sensor modeling (cameras, LiDAR) and digital integration into synthetic environments Experience with lunar and planetary terrain datasets, and converting geospatial data into 3D representations Experience with following NASA engineering standards EEOC Intuitive Machines is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
    $65k-106k yearly est. 5d ago
  • Technology Support I - Production

    Jpmorgan Chase & Co 4.8company rating

    Remote support technician job in Houston, TX

    JobID: 210679229 JobSchedule: Full time JobShift: Day : Embark on a dynamic career in tech support, where your skills contribute to maintaining world-class technology solutions to ensure a seamless user experience. As a Technology Support I team member in the Commercial and Investment Bank organization, you will ensure the operational stability, availability, and performance of our production application flows. Be part of the team responsible for troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems, ensuring a seamless user experience. Job responsibilities * Troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery to support business operations * Identify and document basic issues and potential solutions for business and technology stakeholders * Supports the day-to-day maintenance with a focus on reducing toil or technical debt of the applications while maintaining a high degree of system availability * Monitors production activities/processes to ensure timely and effective reporting, tracking, follow-up, and communication of problems to internal and external clients, technical resources, and executives * Assist with developing monitoring systems and dashboards and automating manual work using Python/Java framework * Works with the change management process ensuring policies are enforced and adhered to and application integrity is maintained on production and DR environments * Documents issues and resolutions for future reference while maintaining existing documentation for application knowledge and infrastructure details * Participates in the Incident and problem management processes, being accountable for resolution, root cause analysis and technology and business reporting and communication * Identify, coordinate, and implement initiatives/projects and activities that create efficiencies and optimize technical processing * Build and maintain a programming development environment including source control, editors, testing and deployment technologies Required qualifications, capabilities, and skills * 1+ years of experience or equivalent expertise in troubleshooting, resolving, and maintaining information technology services * Familiarity with applications or infrastructure in a large-scale technology environment on-premises or in the public cloud * In-Depth knowledge deploying and maintain monitoring and logging tools * Proven experience analyzing and diagnosing complex problems, especially when information is incomplete or contradictory, and making effective decisions under time constraints * Proficient in at least one programming language such as Python * Experience managing Cloud/Unix/Linux environment * Hands-on experience in requirements analysis, design, development, testing, deployment, monitoring, and production support leveraging tools such as: GIT, JIRA, Geneos, Jenkins, Selenium, ServiceNow, Splunk, and DynaTrace * Experience with disaster recovery planning, testing, auditing, risk analysis, business resumption planning and contingency planning. * Proficient with relational database software development with SQL Server and/or Oracle Preferred qualifications, capabilities, and skills * Exposure to one or more general-purpose programming languages or automation scripting * Exposure to Information Technology Infrastructure Library (ITIL) framework * Experience working with cloud base technologies and knowledge of open source technologies and tools * Knowledge of relevant businesses such as Margin and Collateral business, Trade Settlements, Cash & FX * Experience working with scheduling tools like Autosys/Control-M * Experience working in financial services industry supporting mission critical applications
    $44k-68k yearly est. Auto-Apply 11d ago
  • IT Technician

    Health Matching Account Services

    Remote support technician job in Houston, TX

    A qualified IT Technician that will install and maintain computer systems and networks aiming for the highest functionality. You will also “train” users of the systems to make appropriate and safe usage of the IT infrastructure. A successful IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks, and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail. The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability This position reports directly to the President of the company. Office Hours: Monday - Thursday, 8:45am-5:30pm and Friday 8:30am - 4:00pm JOB RESPONSIBILITIES Set up workstations with computers and necessary peripheral devices (routers, printers etc.) Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality Install and configure appropriate software and functions according to specifications Develop and maintain local networks in ways that optimize performance Ensure security and privacy of networks and computer systems Provide orientation and guidance to users on how to operate new software and computer equipment Organize and schedule upgrades and maintenance without deterring others from completing their work Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.) Maintain records/logs of repairs and fixes and maintenance schedule Identify computer or network equipment shortages and place orders Handle sensitive, confidential information and tasks with tact, discretion, and diplomacy Other duties as assigned JOB REQUIREMENTS Proven experience as IT Technician or relevant position Excellent diagnostic and problem-solving skills Excellent communication ability Outstanding organizational and time-management skills In depth understanding of diverse computer systems and networks Good knowledge of internet security and data privacy principles Degree in Computer Science, engineering or relevant field Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional) EDUCATION & EXPERIENCE Bachelor's Degree in Computer Science or equivalent field Minimum 2 years' experience working as an IT Technician
    $36k-64k yearly est. 60d+ ago
  • IT

    Auto-Fit Inc.

    Remote support technician job in Houston, TX

    Auto Fit USA LLC in Houston, Texas, currently has an open position for a full-time IT Director, Monday through Saturday. Responsibilities encompass overseeing the daily operations of the department, assessing workflow, establishing priorities, setting standards, and defining deadlines. Collaboration with department heads, managers, supervisors, vendors, and other stakeholders is vital to foster cooperation and troubleshoot issues. Additionally, the role involves reviewing project plans, coordinating project activities, assigning and evaluating the work of systems analysts, programmers, and other computer-related personnel. Offering technical support to users facing computer issues is also part of the role. The ideal candidate should hold a Master's degree in Computer Science, Software Engineering, or Information Technology, along with at least 12 months of relevant experience. Resumes can be sent to HR at 6969 North Freeway, Houston, Texas 77076.
    $36k-64k yearly est. Auto-Apply 60d+ ago
  • Production Technician I - Clean Room Support 2nd Shift

    Quva 4.5company rating

    Remote support technician job in Sugar Land, TX

    Our Production Technician I - Prep/Cleanroom Support Technician plays a vital role in ensuring the highest quality and safety standards of our pharmaceutical products. Once you complete our training, your responsibilities will include assisting in Prep/Cleanroom operations at QuVa Pharma in accordance with established processes and procedures. Your attention to detail and adherence to precise procedures will guarantee that our medications meet the highest standards of safety, efficacy, and quality, providing patients with the best possible care and outcomes. Turn your passion for precision and your commitment to quality into a meaningful impact on healthcare across the US. This is a full-time role for our 2nd shift, working Monday through Friday from 2:00 PM to 10:30 PM CST. This is a set, consistent schedule with minimum overtime requirements and based on site in our Sugar Land, TX location. This is a safety sensitive position that may be subject to random drug testing, in accordance with applicable laws. What the Production Technician I - Prep/Clean Room Support Does Each Day: Support cleanrooms, formulations, ILP, and compounding Assist in preparation, transportation, labeling, production, and processing of materials Daily/weekly/monthly cleaning of rooms and equipment while adhering to standards Maintain Aseptic Gowning Qualification to support cleaning Complete necessary documents for accountability and traceability of product following Good Documentation Practices (GDPs) Manage FEFO of chemicals, pulling expired ones monthly Complete documentation of activities in accordance with established procedures Perform sterile filter integrity testing as required Our Most Successful Production Technicians I - Prep/Clean Room Support: Promote active listening with team members and enjoys collaboration Effectively and productively engages with others and establishes trust, credibility, and confidence with others Are Customer Oriented Take initiative to identify problems and opportunities Minimum Requirements for this Role: A High School diploma or equivalent Able to successfully complete a background check Able and willing to walk, stoop, stand, bend, and lift up to 50 lbs. throughout each shift, with or without reasonable accommodation Familiarity with and comfortable using mobile devices such as smartphones, tablets, handhelds Able and willing to follow strict clothing and accessory rules to support our sterile operating environment 18+ years of age Must be currently authorized to work in the United States on a full-time basis; Quva will not sponsor applicants for work visas Any of the Following Will Give You an Edge: Experience in a role requiring repetitive tasks Experience in a pharmaceutical manufacturing environment Experience with Good Documentation Practices (GDPs) 1-year of pharmaceutical manufacturing CPhT Certification ACPE Sterile Certification Benefits of Working at Quva: Set, full-time, consistent work schedule Comprehensive health and wellness benefits including medical, dental and vision 401k retirement program with company match 17 paid days off plus 8 paid holidays per year Occasional weekend and overtime opportunities with advance notice National, industry-leading high growth company with future career advancement opportunities About Quva: Quva is a national, industry-leading provider of compounded injectable medicines and software solutions that help power the business of hospital and health-system pharmacy. Quva Pharma produces and distributes injectable medicines required by health care providers and critical to patient care. Quva BrightStream partners with health-systems to analyze large amounts of data and through AI and machine learning, develops software solutions that turns the data into insights that are used to better run their pharmacy operation. Quva's overall product and technology offerings help health-systems achieve greater value and deliver the highest-quality patient care. Quva is an equal opportunity employer and is committed to creating and maintaining a work environment that is free from all forms of discrimination and harassment. Quva's Equal Opportunity Policy prohibits harassment or discrimination due to age, ancestry, color, disability, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, race, religious creed, sex (including pregnancy, childbirth, breastfeeding, and any related medical conditions), sexual orientation, and any other characteristic or classification protected by applicable laws. All employment with Quva is “at will.” California Consumer Privacy Act (CCPA) Notice for Applicants and Employees
    $36k-65k yearly est. 18d ago
  • Field Technician Starlink/Dish Network

    Southern Star 4.7company rating

    Remote support technician job in Spring, TX

    Job Description Join Southern Star: Elevate Your Career and Earnings! Schedule: 2 days off during the week; during slower season enjoy a four-on, three-off schedule Bonus Opportunity: Earn a Trained and Active Bonus of $1000.00, paid in two installments: $500.00 at 60 days of employment and $500.00 at 6 months. About Us: At Southern Star, we are the driving force behind award-winning DISH TV service and innovative home entertainment products. As a Southern Star technician, you will be more than a service provider; you will be a technology ambassador, enhancing the way customers interact with technology. Compensation: Base Pay and Commissions: Start with a competitive hourly rate and earn commissions. Performance Incentives: Boost your earnings with performance bonuses. First-Year Potential: Earn between $50,000 - $60,000 or more in your first year. Experienced Technicians: Earn between $60,000 - $85,000+ annually. Training and Growth: Paid Training: Comprehensive training to ensure your success. Support: Continuous support to help you achieve your career goals. Benefits: Insurance: Comprehensive insurance benefits. Retirement: 401K plans. Paid Time Off: Generous paid time off. Life Insurance: Company paid $25,000 life insurance policy. Company Vehicle: Provided upon completion of training. Device Plan: Monthly stipend for using your own smartphone. Employee Discounts: Exclusive discounts through LifeMart, including home mortgage lender savings. Role Requirements: Technical Skills: Strong technical knowledge and the ability to scale ladders up to 38 ft and navigate crawl spaces. Travel: Willingness to travel up to 20% of the time (lodging and per diem covered by SSI). Communication: Excellent communication and customer service skills. Sales: Ability to upsell while installing DISH systems. Time Management: Effective time management skills. Must have a clear Background, Drug Screen and Motor Vehicle Record Join Us: Become a part of Southern Star and transform the way customers experience home entertainment. Apply today and unlock your potential!
    $60k-85k yearly 18d ago
  • Computer Graphics Technical Lead - Lunar Terrain Vehicle

    Intuitive MacHines LLC

    Remote support technician job in Houston, TX

    (NASA LTVS Award Contingent) Houston, Texas, United States About Intuitive Machines: Intuitive Machines is an innovative and cutting-edge space company making cislunar space accessible to both public and private customers. Our mission is to further science and exploration, communications, and economic progress from the Earth to the Moon and beyond. With the first commercial lunar landing in history, multiple NASA lunar missions in development, and additional private missions on our manifest, we pride ourselves in supporting our customers and the nation in paving the way to return humans to the surface of the Moon. Our world-class team includes experts in all aspects of spacecraft subsystems design, development, and test, on-orbit operations, and safety. We are seeking a Computer Graphics Technical Lead to support the Lunar Terrain Vehicle (LTV) program. This individual will provide technical direction and hands-on leadership for the design, implementation, and validation of high-fidelity synthetic lunar surface environments and 3D visualization tools. They will support cross-disciplinary engineering and software teams with autonomous vehicle navigation, simulation, and mission operations needs. The ideal candidate has a strong foundation in technical software skills balanced with a detail-oriented visual eye for photorealism. *Employment in this role is contingent upon NASA selecting Intuitive Machines as the winner of the LTVS program, scheduled for announcement later in 2025. Responsibilities: Lead and manage the LTV team of computer graphics engineers in developing and maintaining synthetic lunar environments in Unreal Engine 5 for simulation, testing, and visualization. Mentor and guide team members and provide technical oversight Lead the generation of high-fidelity synthetic images for sensor simulation, vehicle autonomy development, and mission rehearsal Strategize and implement visualization tools for mission operations for planning, training, and real-time displays Coordinate with autonomy engineering teams to ensure synthetic datasets meet the requirements for navigation and perception algorithms testing Work with NASA and partner companies to ensure accuracy of lunar terrain representation and sensor modeling Establish and maintain documentation standards for processes, technical approaches, and best practices for synthetic environment generation Qualifications B.S. or M.S. degree in Computer Graphics, Game Design, Computer Science, Aerospace Engineering, or related field 7+ years of experience in 3D visualization, game development, VR/AR/XR development, or related fields, with at least 3+ years in a leadership role Proficiency in Unreal Engine 5, Python, and C++ Proficiency or strong understanding of the 3D art pipeline and tools such as Blender, Maya, or equivalent Proven ability to interface with engineering and software teams as customers and to provide technically accurate product deliverables Proven ability in setting technical direction and making architectural decisions Excellent communication, management, and interpersonal skills Extremely visually and technically detail-oriented, with an organized and methodical approach to testing and quality assurance Ability to operate in a fast-paced, mission-critical environment A passion for spaceflight and computer graphics techniques Preferred Proficiency in implementing and managing source control systems such as Git, Perforce, or similar Experience with managing large amounts of data efficiently Strong understanding of runtime scene optimizations Experience with sensor modeling (cameras, LiDAR) and digital integration into synthetic environments Experience with lunar and planetary terrain datasets, and converting geospatial data into 3D representations Experience with following NASA engineering standards EEOC Intuitive Machines is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
    $65k-106k yearly est. Auto-Apply 60d+ ago
  • Technology Support I - Production

    Jpmorgan Chase 4.8company rating

    Remote support technician job in Houston, TX

    Embark on a dynamic career in tech support, where your skills contribute to maintaining world-class technology solutions to ensure a seamless user experience. As a Technology Support I team member in the Commercial and Investment Bank organization, you will ensure the operational stability, availability, and performance of our production application flows. Be part of the team responsible for troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems, ensuring a seamless user experience. **Job responsibilities** + Troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery to support business operations + Identify and document basic issues and potential solutions for business and technology stakeholders + Supports the day-to-day maintenance with a focus on reducing toil or technical debt of the applications while maintaining a high degree of system availability + Monitors production activities/processes to ensure timely and effective reporting, tracking, follow-up, and communication of problems to internal and external clients, technical resources, and executives + Assist with developing monitoring systems and dashboards and automating manual work using Python/Java framework + Works with the change management process ensuring policies are enforced and adhered to and application integrity is maintained on production and DR environments + Documents issues and resolutions for future reference while maintaining existing documentation for application knowledge and infrastructure details + Participates in the Incident and problem management processes, being accountable for resolution, root cause analysis and technology and business reporting and communication + Identify, coordinate, and implement initiatives/projects and activities that create efficiencies and optimize technical processing + Build and maintain a programming development environment including source control, editors, testing and deployment technologies **Required qualifications, capabilities, and skills** + 1+ years of experience or equivalent expertise in troubleshooting, resolving, and maintaining information technology services + Familiarity with applications or infrastructure in a large-scale technology environment on-premises or in the public cloud + In-Depth knowledge deploying and maintain monitoring and logging tools + Proven experience analyzing and diagnosing complex problems, especially when information is incomplete or contradictory, and making effective decisions under time constraints + Proficient in at least one programming language such as Python + Experience managing Cloud/Unix/Linux environment + Hands-on experience in requirements analysis, design, development, testing, deployment, monitoring, and production support leveraging tools such as: GIT, JIRA, Geneos, Jenkins, Selenium, ServiceNow, Splunk, and DynaTrace + Experience with disaster recovery planning, testing, auditing, risk analysis, business resumption planning and contingency planning. + Proficient with relational database software development with SQL Server and/or Oracle **Preferred qualifications, capabilities, and skills** + Exposure to one or more general-purpose programming languages or automation scripting + Exposure to Information Technology Infrastructure Library (ITIL) framework + Experience working with cloud base technologies and knowledge of open source technologies and tools + Knowledge of relevant businesses such as Margin and Collateral business, Trade Settlements, Cash & FX + Experience working with scheduling tools like Autosys/Control-M + Experience working in financial services industry supporting mission critical applications JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
    $44k-68k yearly est. 42d ago

Learn more about remote support technician jobs

What are the biggest employers of Remote Support Technicians in Houston, TX?

The biggest employers of Remote Support Technicians in Houston, TX are:
  1. GFI Group
  2. HMG Holding Corp
  3. Jobcertify
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