Remote support technician demographics and statistics in the US
Remote support technician demographics research summary. Zippia estimates remote support technician demographics and statistics in the United States by using a database of 30 million profiles. Our remote support technician estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about remote support technicians after extensive research and analysis:
- There are over 291,679 remote support technicians currently employed in the United States.
- 12.5% of all remote support technicians are women, while 87.5% are men.
- The average remote support technician age is 42 years old.
- The most common ethnicity of remote support technicians is White (56.2%), followed by Hispanic or Latino (15.2%), Black or African American (12.4%) and Asian (10.6%).
- In 2022, women earned 98% of what men earned.
- 11% of all remote support technicians are LGBT.
- Remote support technicians are 62% more likely to work at private companies in comparison to public companies.
On this page
Remote support technician demographics by:
Remote support technician gender statistics
12.5% of remote support technicians are women and 87.5% of remote support technicians are men.
- Male, 87.5%
- Female, 12.5%
Remote support technician gender ratio
| Gender | Percentages |
|---|---|
| Male | 87.5% |
| Female | 12.5% |
Remote support technician gender pay gap
Women earn 98¢ for every $1 earned by men
Male income
$38,959
Female income
$38,189
Remote support technician gender ratio over time
This data breaks down the percentage of men and women in remote support technician positions over time. Currently, 12.5% of remote support technicians are female.
Remote support technician gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 84.34% | 15.66% |
| 2011 | 84.97% | 15.03% |
| 2012 | 85.87% | 14.13% |
| 2013 | 86.19% | 13.81% |
| 2014 | 86.43% | 13.57% |
| 2015 | 87.47% | 12.53% |
| 2016 | 87.55% | 12.45% |
| 2017 | 87.50% | 12.50% |
| 2018 | 87.92% | 12.08% |
| 2019 | 87.16% | 12.84% |
| 2020 | 87.46% | 12.54% |
| 2021 | 87.48% | 12.52% |
Remote support technician related jobs gender ratio
We compared remote support technicians with similar job titles to see how gender ratios vary. As you can see, dell certified systems expert and software applications architect have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Informatics Nurse Specialist | 13% | 87% |
| Clinical Support Specialist | 22% | 78% |
| Clinic Administrator | 23% | 77% |
| Remote Support Technician | 87% | 13% |
| Senior Data Center Engineer | 98% | 2% |
| Software Applications Architect | 98% | 2% |
| Dell Certified Systems Expert | 99% | 1% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Remote support technician demographics by race
The most common ethnicity among remote support technicians is White, which makes up 56.2% of all remote support technicians. Comparatively, 15.2% of remote support technicians are Hispanic or Latino and 12.4% of remote support technicians are Black or African American.
- White, 56.2%
- Hispanic or Latino, 15.2%
- Black or African American, 12.4%
- Asian, 10.6%
- Unknown, 5.1%
- American Indian and Alaska Native, 0.5%
Remote support technician race
| Remote support technician race | Percentages |
|---|---|
| White | 56.2% |
| Hispanic or Latino | 15.2% |
| Black or African American | 12.4% |
| Asian | 10.6% |
| Unknown | 5.1% |
| American Indian and Alaska Native | 0.5% |
Remote support technician race and ethnicity over time
See how remote support technician racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Remote support technician race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 64.84% | 12.87% | 7.17% | 12.25% |
| 2011 | 65.54% | 12.96% | 7.31% | 11.75% |
| 2012 | 64.27% | 13.20% | 7.56% | 12.39% |
| 2013 | 63.21% | 12.43% | 8.37% | 12.77% |
| 2014 | 62.92% | 12.65% | 8.02% | 13.48% |
| 2015 | 62.82% | 12.11% | 9.20% | 13.36% |
| 2016 | 62.61% | 12.07% | 9.17% | 13.25% |
| 2017 | 61.83% | 11.74% | 9.63% | 13.66% |
| 2018 | 61.94% | 11.70% | 9.72% | 13.39% |
| 2019 | 60.13% | 11.62% | 10.42% | 14.52% |
| 2020 | 58.09% | 12.19% | 10.20% | 14.68% |
| 2021 | 56.24% | 12.42% | 10.57% | 15.21% |
Remote support technician wage gap by race
According to our data, asian remote support technicians have the highest average salary compared to other ethnicities. Black or african american remote support technicians have the lowest average salary at $37,691.
| Ethnicity | Salary |
|---|---|
| Unknown | $38,143 |
| White | $38,685 |
| Black or African American | $37,691 |
| Asian | $42,194 |
| Hispanic or Latino | $38,246 |
Average remote support technician age
See how the average age of remote support technicians varies based on ethnicity and gender.
Male
Female
Remote support technician age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 44 | 43 |
| Unknown | 40 | 45 |
| Asian | 41 | 41 |
| Hispanic or Latino | 37 | 39.5 |
| White | 41 | 46 |
| American Indian and Alaska Native | 41 |
Remote support technician age breakdown
The average age of remote support technicians is 40+ years years old, representing 56% of the remote support technician population.
Remote support technician age breakdown
| Remote Support Technician Years | Percentages |
|---|---|
| 40+ years | 56% |
| 30-40 years | 30% |
| 20-30 years | 15% |
Remote support technician educational attainment
The most common degree for remote support technicians is bachelor's degree, with 41% of remote support technicians earning that degree. The second and third most common degree levels are associate degree degree at 39% and associate degree degree at 8%.
- Bachelor's, 41%
- Associate, 39%
- High School Diploma, 8%
- Diploma, 5%
- Other Degrees, 7%
Remote support technicians by degree level
| Remote support technician degree | Percentages |
|---|---|
| Bachelor's | 41% |
| Associate | 39% |
| High School Diploma | 8% |
| Diploma | 5% |
| Other Degrees | 7% |
Remote support technician jobs you might like
Remote support technician wage gap by degree level
According to the data, remote support technicians with a Master's degree earn more than those without, at $44,093 annually. With a Doctorate degree, remote support technicians earn a median annual income of $42,474 compared to $39,387 for remote support technicians with an Bachelor's degree.
| Education | Salary |
|---|---|
| Master's Degree | $44,093 |
| High School Diploma or Less | $36,040 |
| Bachelor's Degree | $39,387 |
| Doctorate Degree | $42,474 |
| Some College/ Associate Degree | $36,673 |
Remote support technician employment statistics
Most remote support technicians work for a private in the technology industry.
Company size where remote support technicians work
Below, you can see the size of companies where remote support technicians work.
Remote support technician jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 7% |
| 50 - 100 employees | 16% |
| 100 - 500 employees | 17% |
| 500 - 1,000 employees | 7% |
| 1,000 - 10,000 employees | 21% |
| > 10,000 employees | 32% |
Remote support technician jobs by company type
Employees with the remote support technician job title have their preferences when it comes to working for a company. For instance, most remote support technicians prefer to work at private companies over public companies.
Remote support technician jobs by sector
| Company type | Percentages |
|---|---|
| Education | 3% |
| Public | 33% |
| Private | 62% |
| Government | 2% |
Remote support technician jobs by industry
The most common industries for remote support technicians are technology, professional and telecommunication.
Remote support technician industry statistics
| Industry | Percentages |
|---|---|
| Technology | 24% |
| Fortune 500 | 16% |
| Professional | 15% |
| Telecommunication | 6% |
| Manufacturing | 5% |
| Health Care | 5% |
| Finance | 5% |
| Media | 3% |
| Internet | 3% |
| Hospitality | 3% |
| Start-up | 3% |
| Education | 3% |
| Retail | 2% |
| Insurance | 2% |
| Pharmaceutical | 1% |
| Transportation | 1% |
| Government | 1% |
| Construction | 1% |
| Energy | 1% |
| Non Profits | 1% |
Remote support technician turnover and employment statistics
Remote support technician unemployment rate over time
The unemployment rate for remote support technicians between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Remote support technician unemployment rate by year
| Year | Remote support technician unemployment rate |
|---|---|
| 2010 | 7.58% |
| 2011 | 6.70% |
| 2012 | 5.32% |
| 2013 | 5.21% |
| 2014 | 4.89% |
| 2015 | 4.00% |
| 2016 | 3.51% |
| 2017 | 3.56% |
| 2018 | 3.06% |
| 2019 | 3.58% |
| 2020 | 4.61% |
| 2021 | 4.34% |
Average remote support technician tenure
The average remote support technician stays at their job for 1-2 years, based on the 940 remote support technicians resumes in Zippia's database.
Remote support technician tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 35% |
| 1-2 years | 29% |
| 3-4 years | 11% |
| 5-7 years | 13% |
| 8-10 years | 5% |
| 11+ years | 7% |
Remote support technician LGBT ratio compared to similar jobs
Review the percent of remote support technicians that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Telecommunications Analyst | 7.31% | 10,486 |
| Consultant/Senior Analyst Programmer | 8.42% | 60,551 |
| Freelance Software Developer | 8.46% | 278,991 |
| Senior Security Engineer | 8.59% | 69,850 |
| Application Administrator | 9.03% | 78,004 |
| Paid Search Marketing Strategist | 10.54% | 76,867 |
| Remote Support Technician | 10.88% | - |
Similar remote support technician jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Telecommunications Analyst | 7.31% | 10,486 |
| Consultant/Senior Analyst Programmer | 8.42% | 60,551 |
| Freelance Software Developer | 8.46% | 278,991 |
| Senior Security Engineer | 8.59% | 69,850 |
| Application Administrator | 9.03% | 78,004 |
| Paid Search Marketing Strategist | 10.54% | 76,867 |
Foreign languages spoken by remote support technicians
The most common foreign language among remote support technicians is Spanish at 54.5%. The second-most popular foreign language spoken is Russian at 9.1% and Portuguese is the third-most popular at 4.5%.
- Spanish, 54.5%
- Russian, 9.1%
- Portuguese, 4.5%
- Bulgarian, 4.5%
- Ukrainian, 4.5%
- Other, 22.9%
Remote support technician languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 54.5% |
| Russian | 9.1% |
| Portuguese | 4.5% |
| Bulgarian | 4.5% |
| Ukrainian | 4.5% |
| Other | 22.9% |
