Remote support technician jobs in Largo, FL

Client is looking for a Service Desk Engineer to support operations and serve as a technical expert within a manufacturing environment. Hands-on support for both legacy systems (e.g., Windows XP, Server 2003) and modern infrastructure (e.g., Windows 10/11, Windows Server 2019/2022, cloud services, networked printing). NEED strong troubleshooting skills and can support both front-office + factory-floor systems/employees. Location: Everyday On-Site (Spring Hill) Compensation: $50,000-$60,000 Required Qualifications: 5+ years of IT support experience Experience supporting manufacturing environmentsand related hardware/software setups. Strong knowledge of Windows operating systems: XP, 7, 10, 11; Server 2003 through 2022. Proficiency with hardware support, including desktops, servers, networking gear, and printers. Familiarity with Active Directory, DNS, DHCP, and Group Policy. Experience with ticketing systemsand documentation best practices. Ability to prioritize tasks and manage multiple technical issues efficiently. Excellent communication skills and a strong sense of ownership. Preferred Qualifications: Experience with virtualization (VMware, Hyper-V) and/or cloud platforms (Azure). Microsoft Environment/InTune VoIP experience would be nice Duties: Troubleshoot and maintain a mix of legacy (Windows XP, Server 2003)and modern systems (Windows 10/11, Server 2016/2019/2022). Support printing systems including networked and industrial printers common in manufacturing environments. Perform hardware diagnostics, repairs, and upgrades for desktops, laptops, thin clients, and peripherals. Manage OS deployments, updates, and configuration across a diverse IT environment. Document support issues and resolutions using a ticketing system (e.g., ServiceNow, Zendesk, or similar). Monitor and support manufacturing-related systems and equipment, ensuring minimal downtime.

Job Description: Desktop Support Technician Schedule: Onsite 5 days/week for the first 90 days; hybrid schedule (3 onsite / 2 remote) thereafter We are seeking a reliable and professional Desktop Support Technician to join our IT support team. The ideal candidate is customer-focused, able to manage a high volume of support tickets, and comfortable working in a structured, fast-paced environment. Key Responsibilities Provide desktop, software, and hardware support to end users, including court officials and judges Manage and resolve 25-30 support tickets per day through Jira or similar ticketing systems Install, configure, and support Microsoft 365 applications and Webex Troubleshoot issues related to desktops, laptops, printers, networks, and user accounts Ensure proper documentation of all tickets, steps taken, and resolutions Deliver support in a courteous, professional, and timely manner Escalate issues to higher-level support when necessary Follow all IT policies, procedures, and security standards Assist with workstation setup, software deployments, and basic system maintenance Qualifications 1-2 years of experience in desktop support or IT help desk environment Experience with Jira or other ticketing platforms Strong knowledge of Microsoft 365 tools (Outlook, Teams, Office apps, OneDrive, etc.) Experience supporting Webex or similar communication platforms Ability to handle a high-volume ticket queue efficiently Exceptional professionalism when interacting with judges, court staff, and senior officials Strong communication skills and customer service orientation Ability to work onsite daily for the first 90 days, then transition to a hybrid schedule Preferred Skills (Nice to Have) Experience supporting government or legal environments Basic networking troubleshooting skills A+ or similar certification

Poll Worker Support Specialist Industry: Hillsborough County Elections Office Assigned Work Location: Tampa, FL 33619 Pay Rate: $18/hr. Hours: Monday to Friday 8:00am - 5:00pm Top Reasons You Want to Work as a Poll Worker Support Specialist for the Elections Office: Great team environment Medical Benefits Dental Insurance Vision Insurance Short Term Disability Long Term Disability PTO Holiday Pay Poll Worker Support Specialist Responsibilities: Act as a liaison between Poll Workers and the Poll Worker Services and Training Department Process poll worker applications and payroll information Handle large volumes of inbound and outbound calls in a timely manner Answer questions and provide real-time support using webchat applications Follow communication scripts when handling a variety of topics Identify poll workers' needs, clarify information, research issues and provide solutions via emails, phone calls and webchat. Troubleshoot basic issues with online training activities Keep records of all conversations in our call center database in a comprehensible way Other duties as required What will you need as a Poll Worker Support Specialist? Two years direct clerical experience or an Associate's Degree from an accredited two-year degree granting college or university Great customer services skills and phone etiquette Previous experience in a customer support role Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively General office practices and procedures Ability to speak, read and write English Ability to follow verbal and written instructions Ability to work overtime if required (long days and weekends if necessary) Ability to work independently and with others Passing score on typing and data entry pretesting Possession of a valid and current FL Driver License with no more than seven points

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Why it's worth it: Join our dynamic cybersecurity team as an Associate Technical Support Analyst and play a critical role in delivering world-class technical support to GreyMatter Digital Risk Protection end users, helping to safeguard our clients from digital threats. If you are passionate about cybersecurity, cyber threat intelligence and working directly with clients to achieve maximum value from ReliaQuest's cutting-edge cybersecurity solutions, this role is a unique opportunity to thrive in a challenging yet rewarding environment which provides tangible skills and experience needed for a career in cybersecurity. The everyday hustle: Act as the main point of contact for all inbound queries, issues and requests associated with the ReliaQuest GreyMatter Digital Risk Protection platform. Deliver excellent support and best practice guidance to end users, helping clients achieve maximum value from our product. Efficient troubleshooting and successful resolution of technical support issues. Manage relationships with clients and internal teams including Product, Engineering and Customer Success to deliver effective resolutions. Engage in effective communication with various entities to facilitate the takedown of fraudulent or impersonating domains, social media profiles and mobile applications violating relevant regulations or policies. Communicate with clients to gather evidence necessary for successful digital content and domain takedowns. Documentation and reporting of findings and updates relevant to digital content takedowns, ensuring accuracy and efficiency. Develop and maintain an up to date, deep working knowledge of our product and service. Stay informed about the changing cyber threat landscape, regulations and industry best practices associated with cyber threat intelligence and digital content removal. Do you have what it takes? 1 or more years of experience in at least one of the following: Technical Support, Computer Networking, IT, Customer Success, Technical Consulting, digital content removal or a B2B technical client services role. Experience working with Enterprise clients across multiple time-zones. Bachelors (or higher) degree in a relevant field e.g. cybersecurity, computer science, or intelligence is desirable but not essential. Candidates with equivalent professional experience or qualifications are invited to apply. Exceptional English communication skills, both written and verbal, with the ability to articulate complex technical issues clearly and concisely. Comfortable engaging directly with clients daily, capable of effectively overcoming objections and professionally addressing client concerns. Excellent workload management skills, focusing time where most value can be delivered whilst balancing competing requirements. Ability to adapt to a fast-paced, dynamic work environment and learn new products efficiently while you work. Detail oriented with excellent problem solving and analytical skills. Must demonstrate a positive attitude to work, great energy, and effort. Must be adaptable, focussed, accountable and helpful. Familiarity with the cybersecurity threat landscape, knowledge of internet infrastructure, domain registration processes and/or digital content takedowns is highly desirable but not essential. What makes you uncommon? Specific experience using Service Now or equivalent software to manage communication with clients. Specific experience using JIRA to manage technical escalations to internal teams. Professional qualifications relating to cybersecurity, threat intelligence, internet technologies, technical support, open-source intelligence (OSINT), customer success or direct professional experience with any of these.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Requirements Must be within driving distance of Largo, Florida, and willing to work onsite Must possess an active U.S. Government Secret Security Clearance or above Please note that pursuant to a government contract, this specific position requires U.S. citizenship status Must be able to lift up to 40 lbs Must be able to stand or walk for extended periods of time Must be able to walk up and down stairs or ramps Must be able to kneel and work under desks or in confined spaces This position requires assigned team members to comply with drug testing, at time of hire or at regular or random intervals. Employees who are chosen to fill this role are expected to comply with testing requirements. VSO will pay the costs of all drug and/or alcohol tests it requires of employees and applicants. VSO will comply with applicable federal, state, and local laws relating to the use of drug and alcohol testing for employment purposes What is Important to Us: You are an excellent communicator in writing and speaking. You have the ability to work independently but also value teamwork. Your problem-solving skills are excellent. You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career. You seek a community of virtue-centered co-workers and clients. What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth. More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO's success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at *************************** Salary Description $20.00/hr - $26.00/hr

Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match! Opportunity: Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop Support in Largo, Florida. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as: Provide Workstation Software Break Fix support IMAC - PC Install, Moves, Adds and Changes Image Loads Asset Recovery Asset tagging Printer Support Client Center (Tech Bar) Support IT Service Management Updates Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned Qualifications: Minimum 5 years of working experience in Desktop Support Knowledge of PC Imaging Experience with change management and incident management Experience with using tools such as: ServiceNow, Bomgar, LapLink and Secure Disk Wipe Preferred Qualifications: Certified Dell Technician Expertise in Inventory Control Requirements Must be within driving distance of Largo, Florida, and willing to work onsite Must possess an active U.S. Government Secret Security Clearance or above Please note that pursuant to a government contract, this specific position requires U.S. citizenship status Must be able to lift up to 40 lbs Must be able to stand or walk for extended periods of time Must be able to walk up and down stairs or ramps Must be able to kneel and work under desks or in confined spaces This position requires assigned team members to comply with drug testing, at time of hire or at regular or random intervals. Employees who are chosen to fill this role are expected to comply with testing requirements. VSO will pay the costs of all drug and/or alcohol tests it requires of employees and applicants. VSO will comply with applicable federal, state, and local laws relating to the use of drug and alcohol testing for employment purposes What is Important to Us: You are an excellent communicator in writing and speaking. You have the ability to work independently but also value teamwork. Your problem-solving skills are excellent. You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career. You seek a community of virtue-centered co-workers and clients. What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth. More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO's success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at *************************** Salary Description $20.00/hr - $26.00/hr

Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in CIB Payments, specifically the real-time payments group, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. Job responsibilities Ability to work on a rotating 1st shift that can include weekend days Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm Improve operational stability and availability through participation in problem management Monitor production environments for anomalies and address issues utilizing standard observability tools Assist in the escalation and communication of issues and solutions to the business and technology stakeholders Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure Required qualifications, capabilities, and skills 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Experience working with SQL Experience working with Unix Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud Exposure to observability and monitoring tools and techniques Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills Experience with Splunk, Grafana, Kafka, and/or Service Now would be ideal Experience with Java/Python programming languages Experience with Shell Scripting

Hours: M-Thurs 8a-6:30p Must have demonstrated experience in troubleshooting, repairing, & maintaining CNC equipment. Must have strong problem-solving skills and proficiency with diagnostic tools. Essential Duties and Responsibilities include, but are not limited to: Prioritizes, assigns, & follows up on daily work orders, & balances emergency calls vs. planned PMs Leads shift huddles; communicates equipment status, hazards, & downtime recovery plans Coaches, trains, & evaluates technicians; provides input on hiring, scheduling, & performance Ensures accurate CMMS use (work orders, labor time, parts, failure codes) Visually inspects and tests machinery and equipment. Provides emergency/unscheduled repairs of production equipment during production and performs scheduled maintenance repairs of production equipment during machine service Reads and interprets equipment manuals and work orders to perform required maintenance and service Detects faulty operations, defective material and reports those and any unusual situations to proper supervisor Listens for unusual sounds from machines or equipment to detect malfunction and discusses machine operation variations with supervisors or other maintenance workers to diagnose problems or repair machine Dismantles defective machines and equipment and installs new or repaired parts Cleans and lubricates shafts, bearings, gears, and other parts of machinery Installs and repairs electrical apparatus, such as transformers and wiring, and electrical and electronic components of machinery and equipment Repairs, builds, and maintains manufacturing equipment and plant facilities Works with vendors and part suppliers on needed equipment and parts including estimates and quotes Moves machinery within plant, pre-plans layout, utility, and safety requirements and rigging Prioritizes repairs and maintenance to support production Trains operators in preventative maintenance Assures cleanliness of working areas Rotates on-call maintenance schedule Trouble shoots machinery or equipment issues Changes light fixtures when necessary Installs air condition units Lays out, assembles, installs, and maintains pipe systems and related hydraulic and pneumatic equipment, and repairs and replaces gauges, valves, pressure regulators, and related equipment Repairs and maintains physical structure of establishment Installs, programs, or repairs automated machinery and equipment such as robots or programmable controllers Sets up and operates machine tools such as lathe, grinder, drill, and milling machine to repair or fabricated machine parts, jigs and fixtures, and tools Other duties as assigned Qualifications: Experience and Education: 6+ years of industrial maintenance experience (precision manufacturing preferred), including CNC troubleshooting; 1-2 years in a lead or mentoring role High school degree or equivalent, plus specialized training; technical certificate or AAS in Industrial Maintenance/Mechatronics preferred Technical Skills: Excellent attention to detail Knowledge in a variety of mechanic skills including, but not limited to, mechanical, electrical, pneumatic, hydraulic, troubleshooting and repair of production machines Knowledge of location and proper use of maintenance/facilities, tooling, supplies and equipment Able to read and interpret schematics and blueprints Comfortable operating heavy equipment and power tools Forklift certification Mastery of basic math (addition, subtraction, multiplication, division, and fractions) Problem solving abilities Ability to use calipers, micrometers, etc. Strong teamwork and communication skills to get along with co-workers and be a team player Understand and obey safety requirements Commitment to keep work area clean and free of debris Physical Requirements: Must be able to lift and/or move up to 50lbs or more Frequently required to handle; reach with hands and arms; stoop, kneel, bend, crouch or crawl Specific vision abilities include close and distance vision, depth perception and ability to adjust focus Ability to use hands to finger, handle, or feel, as well as reach with hands and arms for extended periods of time to handle or feel objects, tools, or controls. Travel Required: N/A Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee(s) will possess the skills, aptitude, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety to themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship. Affirmative Action/Employment Opportunity (EEO) Statement: ALIGN PRECISION is an equal opportunity employer and values diversity at our company. We are committed to creating a workplace where all qualified individuals are welcome and can thrive, regardless of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, disability status, or any other characteristics protected by law.

L2 Technical Support Specialist at Timus Networks Our How and Why: In a world where technology constantly evolves, every organization and individual is driven by a core purpose. Despite the vast potential AI holds, its true intelligence remains largely untapped, confined by conventional strategies that fail to break through complexity. At Timus Networks, we commit to challenging the status quo, turning AI into Actual Intelligence to solve technology's biggest problems and redefine what's possible. We are on a mission to foster a safer digital ecosystem where businesses can stay productive and protected, wherever their employees might work from. Timus goes to market only through its MSP partners and strives for long-term partnerships for mutual growth. We partner with MSPs to protect their clients' networks and sensitive data with a network security platform built for the cloud-era, combining zero-trust secure remote access with an adaptive cloud firewall. As an L2 Technical Support Specialist, you will play a critical role in ensuring our clients' success and satisfaction by providing advanced technical support and troubleshooting for our innovative network security platform. We are looking for someone who not only possesses exceptional technical skills but also lives our core values-Fearless Innovation, Dynamic Synergy, Relentless Excellence, Adaptive Mindset, and Living Life-every day. Roles & Responsibilities Provide First and Second-Level Technical Support: Assist MSP partners and end customers with both basic and advanced network security issues. Troubleshoot and Resolve Issues: Address complex issues related to cloud-based and endpoint security products (mac OS, Windows, iOS, Android). Respond to Support Requests: Manage support tickets, phone calls, Slack messages, and remote sessions. Document Support Actions: Capture detailed issue information in the ticketing system and maintain comprehensive documentation of support actions and resolutions. Identify and Escalate Issues: Identify and escalate complex issues to L3 support or appropriate teams. Develop Knowledge Base Articles: Contribute to the development and updating of knowledge base articles and training materials. Stay Current on Cybersecurity: Stay informed about the latest cybersecurity threats and best practices. Track and Report KPIs: Monitor and report on key performance indicators (KPIs) related to support activities. Adaptive Skills Efficient Planning & Prioritization: Manages time effectively, prioritizing support tasks to ensure critical issues are addressed promptly. Organized Execution & Calm Problem-Solving: Handles multiple support requests simultaneously, maintaining composure and delivering solutions under pressure. Effective Communication & Stakeholder Engagement: Communicates clearly and effectively with MSP partners and internal teams, ensuring all stakeholders are informed and engaged. Resource Management & Delegation: Utilizes available resources efficiently, delegating tasks as necessary to ensure successful support outcomes. Informed Decision-Making & Commitment: Demonstrates a strong focus on resolving technical issues while maintaining commitment to high standards of service, with an entrepreneurial mindset and the ability to work in a startup environment. Excellent Verbal and Written Communication Skills: Articulates technical concepts clearly and effectively, fostering strong relationships with stakeholders. Qualifications Minimum of 5 years of experience in technical support, with an emphasis on customer satisfaction and problem-solving. Experience with network security solutions and cloud technologies. Bachelor's degree in IT, Computer Science, or a related field. Preferred Skills Experience with virtualization technologies and cloud providers (AWS, GCP, Azure). Experience with network protocols including FTP/SFTP, SMTP, and SNMP. Knowledge base development and training creation experience. Industry certifications (e.g., CompTIA Security+, CCNA, CISSP) are preferred. Transform Your Career at Timus Networks Embark on a transformative journey with Timus Networks, where our commitment to fostering a safer digital ecosystem drives us to redefine conventional technology solutions. At Timus Networks, you will have the opportunity to contribute to a network security platform that integrates zero-trust secure remote access with an adaptive cloud firewall. Our culture is defined by fearless innovation, dynamic synergy, relentless excellence, an adaptive mindset, and a balance between professional success and personal well-being. Join us to play a pivotal role in protecting businesses and enhancing productivity across diverse work environments. Why Timus Networks is Your Next Chapter At the core of Timus Networks are our values: “Fearless Innovation,” “Dynamic Synergy,” “Relentless Excellence,” “Adaptive Mindset,” and “Living Life.” These ideals are the foundation of our culture, influencing each endeavor and collaboration. If you're inspired to make a substantive impact, consider this your invitation to join a path of purpose and innovation. Benefits at Timus Networks Comprehensive Healthcare: Medical, Dental, and Vision plans for you and your family. Life Insurance: Basic, Voluntary, and AD&D coverage for peace of mind. Paid Time Off: Vacation, sick days, and public holidays to recharge and relax. Professional Development: Continuous learning and growth opportunities. 401k Equal Opportunity Employer Timus Networks proudly fosters a diverse environment and is an equal opportunity employer. We celebrate diversity and strive for an inclusive workplace where all employees feel valued. We welcome applicants from all backgrounds without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Next Perimeter is a leading cloud-first cybersecurity provider specializing in zero trust architecture and protection against modern-day threats, whether in-office or remote. We leverage cutting-edge technologies like Intune, Windows, and Microsoft 365 to deliver security and optimization settings to devices, ensuring a modern desktop experience for our clients. The Role: The ideal candidate will be charismatic, customer service-centered, and energetic. This is an excellent opportunity for a technician looking to grow and work in a fast-paced, expanding entrepreneurial organization. What You'll Be Doing: In this role, you will be responsible for answering incoming calls from users, asking appropriate questions to understand their problems, and logging tickets in our ticketing system. You will provide troubleshooting and support for both Windows and Mac operating systems, including Microsoft 365 products, and deliver remote technical support to clients to resolve hardware and software issues promptly and effectively. Additionally, you will conduct thorough system diagnostics, troubleshooting, and problem-solving to identify root causes and prevent future issues. Your duties will also include assisting with email issues and password resets, working closely with cross-functional teams to coordinate deliverables, timelines, and technical requirements, and documenting and maintaining accurate records of client interactions, technical solutions, and configurations for future reference. What We're Looking For: We are seeking a candidate who has strong expertise in configuring, troubleshooting, and supporting various hardware and software solutions. Proficiency in operating systems such as Windows and mac OS, networking protocols, and cloud technologies is essential. Excellent written and verbal communication skills are required, with the ability to convey complex technical concepts to non-technical stakeholders. We are looking for someone with outstanding problem-solving skills and keen attention to detail, a customer-focused mindset, and the ability to build strong client relationships. The candidate must be able to handle multiple tasks, prioritize effectively, and be willing to travel to client sites as needed. What We Offer: We offer a competitive salary and benefits package, along with opportunities for career growth in cloud-first IT service delivery, automation, and cybersecurity. Our dynamic and supportive work environment is centered on operational excellence, providing employees with the tools and resources needed to succeed. Additionally, team members gain hands-on experience with cutting-edge security and lifecycle management technologies, ensuring they stay at the forefront of industry advancements. Lastly, you'll enjoy unlimited vacation, sick leave, and access to our Employee Assistance Program to support your well-being. Why Join Next Perimeter: You'll be joining a company that's redefining what IT should look like for modern, cloud-first organizations. We don't patch together tools or rely on legacy thinking. Instead, we offer our clients a zero-fuss experience with clear standards, secure environments, and support that just works. Internally, you'll be part of a team that values precision, documentation, and professionalism-and you'll have the opportunity to grow into deeper engineering work over time. What Your Schedule Will Be: This is an in-office position with a schedule of Monday through Friday, 9:00 AM to 6:00 PM. Upon the successful completion of Next Perimeter's 90-day introductory period, you'll be allowed to select one (1) recurring work-from-home day.

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Temporary Description About Us: If you're looking for an opportunity to transform the lives of poor and homeless men, women, and children in your community, we may have a job for you. Since 1972, Metropolitan Ministries has been providing life-changing solutions for those who are homeless and at risk of becoming homeless in Tampa Bay. We are a grassroots, donor, and volunteer-fueled community nonprofit. At Metropolitan Ministries, we serve families in Hillsborough, Pinellas, Pasco, Polk and Hernando counties with compassion, practical help, and a willingness to make a huge difference. What we offer: · Salary: 18.00 Job Functions: The Seasonal Tent IT Technician ensures proper operation of computer, audio, and video equipment in our holiday tents, enabling end users and clients to perform their tasks effectively. Responsibilities include installing, diagnosing, repairing, and maintaining PC hardware, sound systems, and video equipment to ensure optimal performance. This role involves receiving, prioritizing, documenting, and actively resolving issues reported via phone, email, or in person. Essential Responsibilities: Serve as the first point of contact for customers seeking technical assistance in person, over the phone, or via email Perform troubleshooting using diagnostic techniques and relevant questioning Determine the best solution based on the issue and details provided by customers Escalate unresolved issues to the next level of support personnel Record events, problems, and resolutions in support logs Follow up and update customer status and information Relay customer feedback or suggestions to the appropriate internal team Identify and suggest possible improvements to support procedures Work the hours consistent with the tent operations which may include early mornings to late afternoons as well as some weekend work. Tentative Schedule: October 15 - November 1: Tent Setup (All Tents) - All Day, Schedule TBD (weekdays) November 10: 8:15 AM - 9:15 AM November 11: 8:15 AM - 9:15 AM November 17: 8:15 AM - 9:15 AM November 20 - 22: 8:30 AM - 5:30 PM November 24: 8:15 AM - 9:15 AM November 25: 8:30 AM - 5:30 PM November 26: 8:30 AM - 1:00 PM December 1: 8:15 AM - 9:15 AM December 2: 8:15 AM - 9:15 AM December 8: 8:15 AM - 9:15 AM December 13: 8:30 AM - 5:30 PM December 18 - 20: 8:30 AM - 5:30 PM December 22 - 23: 8:30 AM - 5:30 PM December 29 - 31: Tent Teardown (All Tents) - All Day, Schedule TBD (weekdays) Requirements Education and Experience: Proven experience as a help desk technician or in an IT customer support role Skills Requirements: Tech-savvy with working knowledge of computer hardware, video projectors, and TVs Familiarity with soundboards, DMX cabling, and speakers is a plus Solid understanding of Windows systems, iPads, mobile devices, and other tech products Proficiency with Microsoft tools such as Teams, Excel, and Word Ability to diagnose and resolve basic technical issues Excellent communication skills and proficiency in English Customer-oriented and calm under pressure Physical Requirements: Must be able to tolerate outdoor temperatures consistent with Florida's climate Must be able to stand, walk, bend, stoop, and stretch for prolonged periods Must be able to lift 50 lbs. or more Must be able to work in and operate a scissor lift at heights up to 40 feet Must provide in-person, hands-on technical support at the deskside level and work in outdoor environments Other: Must be legally authorized to work in the United States Must pass required pre-employment background screening Must have a valid driver's license and a clean driving record Must be available to work flexible schedules during the holiday season (October-December) and special events Must be able to work at our tent locations in St. Pete, Tampa, and Pasco, FL Must have reliable transportation and be able to travel between tent sites as needed Must be available for regular hours, with possible weekend work and open availability; some local travel may be required All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving individuals throughout our local communities. People of color, women, LGBTQIA+, Veterans and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Metropolitan Ministries is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at ************ or via email at ****************************

Job Code **4671** \# of Openings **1** Apply Now (**************************************************** Requisition?org=GATEWAYVENT&cws=55&rid=4671) **Ghostrock,** a subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a **AEGIS IT Engineering Technician IV.** **Position Responsibilities:** + **_US Citizen_** + **_Only candidates currently possessing an Active Secret Clearance (or higher) will be considered for this position._** + High School Diploma or Equivalent. + Within the last ten years, have a minimum of four (4) years full-time technician experience leading maintenance, installation, test, or repair of AEGIS computers, peripherals, networking and display systems. + Experience with interpreting Equipment technical manuals, mechanical and electrical drawings. + A working knowledge of Microsoft Outlook, Word and Excel. + A working knowledge of Maintenance and Material Management (3M). + Experience at Regional Maintenance Centers (RMC) is advantageous. VEVRAA Federal Contractor Three Saints Bay, LLC and its subsidiaries offer a team-oriented working environment and the opportunity to work with exceptional, dedicated industry professionals. We offer our employees a comprehensive benefits package and the opportunity to take part in exciting projects with government and commercial clients, both domestic and international. We are an Equal Opportunity Employer. We invite resumes from all interested parties without regard to race, color, sex, sexual preference, religion, creed, national origin, age, genetic information, marital or veteran status, disability, or any other category protected by federal, state, or local law.

Job Title: Level 3 Support Desk Engineer w/ MSP exp Position Type: Full-Time We are seeking an experienced and highly skilled Level 3 Support Desk Engineer to join our growing team in Tampa, FL. This key position offers the opportunity to provide expert-level technical support to our MSP client base, focusing on core IT systems such as Azure, Microsoft 365, firewalls, backups, and network components. This role requires strong troubleshooting skills, excellent customer service, and the ability to manage and resolve complex IT issues independently. You will work closely with internal teams and vendors, provide hands-on technical support (onsite for the first 3-6 months), and ensure that client systems are running efficiently, securely, and in compliance with industry standards. Responsibilities: Provide Tier 1 to Tier 3 support for technical issues via phone, email, and chat, ensuring rapid resolution in line with SLAs. Manage and support core IT systems including Azure infrastructure, Microsoft 365, firewalls, backups, network components, and other applications. Troubleshoot and resolve a wide variety of technical issues such as: Firewall and VPN issues Server and Active Directory complications Microsoft Teams and SharePoint errors Domain namespace issues Email delivery failures Backup and recovery challenges Virtualization issues (VMware, Hyper-V) Security and compliance-related problems Provide expert-level remote and onsite support for client systems, focusing on Microsoft core applications and virtual environments. Maintain documentation of client systems, configurations, and network changes, ensuring proper record-keeping. Assist with system migrations, upgrades, and enhancements as needed. Participate in on-call rotations to support urgent, after-hours network issues. Mentor and support Level 1/2 technicians, providing guidance and troubleshooting assistance. Evaluate and prioritize service requests, collaborating with internal teams to resolve issues effectively and escalate when necessary. Security Best Practices: Implement firewall rules, access control policies, and threat detection measures to ensure system integrity. Ensure compliance with industry standards such as HIPAA, CMMC, and PCI-DSS. Provide feedback and recommendations for system improvements and new technology adoption. Required Qualifications: 5+ years of experience working in an MSP environment. 10+ years of overall IT experience with a strong technical background. Microsoft certifications required: AZ-104: Microsoft Azure Administrator or Microsoft Certified Systems Engineer (MCSE) 2016 or newer. Hands-on experience with the following: Microsoft Entra ID, Azure, Intune, Autopilot, Active Directory Windows Server & Desktop Operating Systems Network components (switches, wireless access devices, VLANs) Hypervisors, ISCSI, and vSAN administration Backup and disaster recovery solutions (Datto, Veeam) Proficiency with ticketing systems like ConnectWise, ServiceNow, Autotask. Personal vehicle for travel to client sites. Personal mobile phone for communication and multi-factor authentication. Desired Qualifications: Additional certifications such as: MS-102: Microsoft 365 Administrator VMware Certified Professional (Data Center Virtualization) Cisco CCNA Fortinet Certified Professional (Network Security) JNCIA-Junos and JNCIA-MistAI (Wired/Wireless) Experience in Automation and Orchestration tools. Experience with cloud migration projects and strategies. Previous experience in a professional services role. Competencies: Strong problem-solving and troubleshooting skills. Proactive, organized, and self-motivated with excellent time management. Strong communication skills, both verbal and written. Ability to multi-task and prioritize in a fast-paced environment. Ability to work both independently and as part of a team. Detail-oriented with a professional attitude and positive demeanor. Physical Requirements: Ability to lift up to 15 pounds. Vision to read printed materials and a computer screen. Hearing and speech to communicate in person and/or over the phone. Ability to sit or stand for extended periods.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in CIB Payments, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Job responsibilities Ability to work on a rotating 1st shift that can include weekend days Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm Improve operational stability and availability through participation in problem management Monitor production environments for anomalies and address issues utilizing standard observability tools Assist in the escalation and communication of issues and solutions to the business and technology stakeholders Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure Required qualifications, capabilities, and skills 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Experience working with SQL Experience working with Unix Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud Exposure to observability and monitoring tools and techniques Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills Experience with Splunk, Grafana, Kafka, and/or Service Now would be ideal Experience with Java/Python programming languages Experience with Shell Scripting

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military