Remote support technician jobs in Missoula, MT

Network Analyst III Do you have the skills to fill this role Read the complete details below, and make your application today. Montana State University Information Announcement Number: STAFF - VA - 26191 , please contact: Adam Edelman 4 Classification Title: Net Sys/Comm Analyst III Working Title: Net Sys/Comm Analyst III Brief Position Overview As members of the MSU IT community, analysts participate in and support IT efforts, projects, and initiatives, provide technical leadership and assist other support personnel with problems related to the usage of services across the network services portfolio. Network analysts perform technically skilled precision work and provide complete, enterprise level, engineering, installation, management, maintenance and support of network and telecommunications equipment, software, services, communications cabling, and related infrastructure including UPS, PDU, racks and cabinets. Network analysts respond to issues, troubleshoot, diagnose, and repair these items to address problems found in data centers, telecommunications rooms, and at field sites on and off the MSU Bozeman campus according to standard procedure and industry best practices. Network analysts' work schedules may require non-standard working hours including mornings, evenings, weekends, and holidays. Position Number: 4M-TBD, 4M0903 Department: UIT Network Support Division: VP for Information Technology Appointment Type: Classified Contract Term: Fiscal Year Semester: If other, specify From date: If other, specify End date: FLSA: Exempt Union Affiliation: FOCUS-MFPE FTE: 1.0 Benefits Eligible: Eligible Salary: Salary range of $40.032 to $56.045 hourly, commensurate with experience, education, and qualifications Contract Type: Classified Salary If other, please specify: Recruitment Type: Open Position Details General Statement Join us at our beautiful Montana State University campus located in Bozeman, Montana for an exciting opportunity to contribute to our successful and talented team and excellent leadership in University Informational Technology in Network Support Services. The Network Analyst III is a senior position within the team, is a subject matter expert, and functions as a primary and an escalation resource for the team. The network analyst III is expected to participate in the mentoring and development of junior staff. All network analysts support the MSU community, including end users. A commitment to customer service is required. Excellent opportunity with exceptional benefits including tuition waiver opportunities for self and immediate family members. Network analysts specialize and develop focused expertise and are expected to be able to work under general to direct supervision to complete a variety of tasks within the network services team's domain ranging in difficulty from basic and routine to complex. Duties and Responsibilities • Installation and configuration of switches, routers, firewalls, voice gateways, servers, access points, and IP phones. • Maintain, enhance, and develop documentation, including diagrams, drawings, and procedures. • Apply routing, switching, network security, telecommunications, and communications cabling, standards and best practices to scenarios encountered. • Manage network infrastructure built using various network components and protocols to achieve and highly available network services. • Assist with annual inventory of parts and material. • Maintain and submit records of time and materials required to complete projects and tasks. • Support the configuration of monitoring systems to alert on abnormal configuration or operation; maintain monitoring functionality as changes occur. • Provide guidance for student employees. • Participate in performance-related goal setting and achievement to meet personal and organizational goals and objectives. • Organize, prioritize, and communicate on-going work to meet multiple task and project timelines. • Attend and participate in trainings and other professional development activity. Participate in projects, complete tasks, and perform job-related duties as assigned. Required Qualifications â€" Experience, Education, Knowledge & Skills 1. Bachelor's Degree in Computer Science, Information Systems, Computer Engineering, or other related field, or an equivalent combination of education and applicable experience. 2. Relevant knowledge of networking, telecommunications, and communications cabling components and systems. 3. Advanced knowledge of network technologies which may include Cisco routing, switching, security, and telephony technologies, and Aruba wireless technologies. 4. Demonstrated experience in an enterprise environment supporting an enterprise production network. 5. Demonstrated experience in one or more of the following: Cisco networking, Unified Communications, VoIP, Aruba Wireless in an enterprise setting. 6. Demonstrated experience in technical implementation projects, working independently on enterprise systems, and assisting in enterprise project planning. Preferred Qualifications â€" Experience, Education, Knowledge & Skills 1. Significant experience in an enterprise environment deploying and upgrading Cisco or Aruba network equipment or software. 2. Substantial experience relating to Cisco routing, switching, telephony, and security and Aruba wireless technologies from design and planning to implementation. 3. Demonstrated experience with Solarwinds Orion or similar management platform. 4. Knowledge of National Electric Code and TIA/EIA standards for the installation of telecommunications cable and equipment. 5. Demonstrated experience building and maintaining network and telecommunication room infrastructure and installing equipment. The Successful Candidate Will • Will possess strong active listening skills. • Has the ability to think intuitively and analytically to break down and resolve problems. • Has the ability to work independently without the need for direct supervision. • Has the ability to learn the complexities and unique aspects of the systems and infrastructure in place. • Has the ability to show initiative and follow through on tasks in a fast-paced work environment. • Has the ability to work in a team environment, supporting other units. • Has the ability to work toward shared goals where individual efforts complement group efforts. • Has the ability to engage others in the unit in accepting and developing a customer-service orientation in all aspects of the operation. • Has the ability to anticipate and resolve technical problems. • Has the ability to establish and maintain effective working relationships across the IT Community. • Represents the department and university in a professional and courteous manner. • Demonstrated ability to communicate effectively with diverse populations. • Demonstrated ability to handle competing demands and maintain high levels of customer service and response. • Effective oral and written communication skills. • Ability to maintain clean and orderly networking spaces in a manner consistent with industry best practices. • Ability to monitor equipment and inventory levels for asset management and tracking, restock scheduling and other reporting purposes. • Ability to maintain and submit records of time and materials required to complete projects and tasks. • Ability to follow standard incident management, problem management, change management, and request fulfillment processes in accordance with procedures in place. Position Special Requirements/Additional Information This position is not eligible for sponsorship. Must possess a valid driver's license, an acceptable driving record, and meet all State of Montana requirements to operate State/University vehicles. (If successful candidate possesses a valid out-of-state driver's license, must obtain a valid Montana driver's license within 60 days of hire.) This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University's rights to assign or reassign duties and responsibilities to this job at any time. Work schedule may include times outside normal business hours including mornings, evenings, weekends, and holidays. Physical Demands To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required. Job may include working outside and working outside during adverse weather conditions, exposure to electrical, mechanical, noise and other hazards, work in dark and/or restricted spaces, use of ladders and/or power and hand tools. This position has supervisory duties?: No Posting Detail Information Number of Vacancies: 2 Desired Start Date: Upon completion of a successful search Position End Date (if temporary): Open Date: Close Date: Applications will be: Screening of applications will begin on November 24, 2025; however, applications will continue to be accepted until an adequate applicant pool has been established. Special Instructions This position is not eligible for sponsorship. EEO Statement Montana State University is an equal opportunity employer. MSU does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law. In compliance with the Montana Veteran's Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran's preference, please complete the veteran's preference information located in the Demographics section of your profile. Applicant Documents Required Documents 1. Resume 2. Cover Letter To apply, visit 2025 Inc. All rights reserved. xevrcyc Posted by the FREE value-added recruitment advertising agency jeid-7c487bc857454f4cb3d06b00641ccc5e JobiqoTJN. Keywords: Network Analyst, Location: Bozeman, MT - 59717

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Description & Requirements Maximus is searching for an Analyst - Prog Support. This is a fully remote role. is contingent upon contract award* Must have the ability to pass a federal background check. requirement provided below. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Essential Duties and Responsibilities: - Perform various analytical functions in support of the project while ensuring that corporate project management standards and procedures are followed. - Coordinate activities between the client, business, and technical stakeholders. - Adhere to relevant government requirements and develop the necessary reports to meet service level agreements (SLAs). - Maintain various reports for client review and compliance. - Facilitate meetings and calendars as necessary. - Prepare and distribute meeting minutes. - Monitor and report on the status of activities on the project including; reviewing the monthly cost, schedule, and performance. - Act as a liaison between teams. Minimum Requirements - Bachelor's degree in related field. - 3-5 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of degree. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 55,000.00 Maximum Salary $ 70,000.00

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

General Purpose The City of Whitefish is actively recruiting for an IT Support Specialist to join our Finance Department. We welcome your inquiries and encourage you to apply! If you have a passion for serving the public sector, this may be the perfect fit for you. One of the fastest growing cities in Montana, Whitefish is consistently rated one of the best small towns in America and was named one of the top 25 ski towns in the world by National Geographic. It is located on the shores of Whitefish Lake and the base of Big Mountain - home to Whitefish Mountain Resort. Whitefish also boasts over 36 miles of natural surface single-track mountain biking and hiking trails with 10 trailheads, golfing, world class dining, two professional live theater companies, and is only thirty minutes from Glacier National Park. This position is part-time and will be working 20 hours per week, 4 hours per day, 5 days per week. Benefits of working for the City of Whitefish include: * Health, Dental, Orthodontic, and Vision Insurance - Employer/employee contribution to monthly premium will be at a prorated amount. * Generous employer contribution toward Health Savings Accounts (HSA) for those who choose the High Deductible Health Plan (HDHP) * Free annual biometric screening - Employee and spouse/partner can earn up to $200 incentive for participation * City Wellness Program - City pays $30 per month to employees to use toward wellness * Corporate rate membership to The Wave health club (billed to City and deducted through payroll) * Montana Public Employees Retirement System (PERS) - includes employer and employee contributions * Paid leave (vacation, sick, holidays, personal day) * $25,000 employer paid Life and Accidental Death & Dismemberment Life Insurance Policy for employee and $5,000 for spouse/dependents * 125 Cafeteria Plans - Optional Pre-Tax Flexible Spending Account (FSA) and Dependent Care Account (DCA) * Free Employee Assistance Program - 6 free counseling sessions per issue, per person in household * Optional Deferred Compensation Plan (457) - Pretax and Roth Available * Optional Aflac Plans including Accident, Short-Term Disability, Cancer, Hospital and Critical Illness * May be eligible for Public Service Student Loan Forgiveness under the Public Service Loan Forgiveness Plan (PSLF) - click here to learn more and to understand your eligibility * City paid continuing education, training and development (as approved by supervisor and City Manager) * FMLA -up to 12 weeks of unpaid, job-protected leave per year (rolling calendar year) available after working 1250 hours within previous 12 months and employed for 12 months for qualifying events. Accrued leave utilized concurrently. * Bereavement Leave - up to 5 paid days off for death of immediate family member * Jury & Witness Duty Leave * Military Leave * Eligible to earn Compensatory Time (additional paid leave of 1.5 hours earned for each hour worked in a qualified and approved OT event) * 15% -20% discount on Verizon voice plans and select data plans * T-Mobile exclusive offers with Work Perks - 15% off the Go5G Plusor Go5G Next rate plans * AT&T discounts also available * Parks & Recreation After School and Summer Day Camp services provided at no cost to employees * Whitefish Workforce Assistance Program - designed to help full-time, part-time and seasonal equivalent employees to successfully live and work in the Whitefish area by providing rental assistance - click here to learn more and understand your eligibility. APPLY BY: Applicants are required to submit a cover letter and resume with their online application. For assistance with online application process, please contact the Human Resources Department at ************ or email **********************. EOE-AA-M/F-VET-DISABILITY GENERAL PURPOSE Performs a variety of administrative and technical functions to assist City departments with IT (Information Technology) support. SUPERVISION RECEIVED Works under the direct supervision of the IT Administrator or designated supervisor. SUPERVISION EXERCISED May exercise project specific supervision over consultants or support staff as needed and assigned. Job Duties ESSENTIAL DUTIES AND RESPONSIBILITIES The list of tasks is illustrative only and is not a comprehensive listing of all functions and tasks performed by the IT Support Specialist. The following duties are typical for this classification and are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. This position serves an important role in the operations of the City and requires a consistent and dependable presence during assigned hours of work. It is expected that every employee should be on time, fully prepared, every day that the employee is scheduled to work. Provides general helpdesk computer, printer, multi-function device, network, and phone system support for various departments as needed. Installs and upgrades desktop hardware, software and peripheral equipment and configures system for optimum operations following best practices. Analyzes and/or resolves hardware, software, and applications problems for network and stand-alone computer systems and network resources. Coordinates the resolution of network hardware, software and applications problems between technical, support and customer personnel. Maintains IT asset inventory; schedules and maintains upgrade/replacement schedule. Reports hardware failures to appropriate vendors via telephone or on-line systems. Evaluates user hardware and software needs and assists with acquisition of approved equipment and software. Researches and acquires knowledge of computer hardware and software available to users. Ensures data/media recoverability with a schedule of backups and archive operations. Administers email; maintains email system, user management, discovery and hold, retention policies and data loss prevention. Monitors network performance; troubleshoots network problems; collaborating with network design engineer on network optimization. Provides for network security by establishing and enforcing policies; defining and monitoring access. Assists with City rules for information technology projects and business objectives, processes and environment. Performs all duties in conformance to appropriate industry safety and security standards. Performs other duties consistent with the scope, role, and function of this classification. PERIPHERAL DUTIES Must be available to respond to emergencies after hours, weekends and/or holidays as necessary and requested. Desired Minimum Qualifications Education and Experience: 1. Bachelor's degree or Associate of Arts degree at a technical or vocational school in information technology, or engineering. * AND- 2. Two years of experience providing user support in the operation, maintenance, and implementation of applications programs on multiple platforms including mainframe, midrange, client/server, desktop computer and networks. * OR- 3. Any equivalent combination of education and experience. Necessary Knowledge, Skills and Abilities: 1. Principles of and current trends in information technology including systems software and hardware technologies for mainframe, server, personal computer and client server environment. 2. Information technology security methods. 3. Currently available commercial off-the-shelf software. 4. Disaster planning and recovery methods. 5. General computer architecture including application life cycle, central processing unit, memory allocation, peripheral devices and input/output methodologies. 6. Various hardware platforms and multiple desktop software including electronic mail systems, spreadsheets, word processors, database, presentation graphics, client/server applications, emulators, communications protocols and intranet/internet. 7. Personal computer and local-area-network troubleshooting techniques, configurations, specifications and requirements. 8. Problem tracking software tools, security and quality assurance policies and procedures, document workflow processes, and remote access software and techniques of connectivity. 9. Technical documents protocols including manuals, schematics, procedures and specifications. 10. Communications protocols, telecommunications and information processing environments. 11. Backup and recovery methods, wiring capacities and limitations, intranet and internet technologies. SPECIAL REQUIREMENTS Must possess a valid Montana State driver's license or have the ability to obtain one within sixty days of employment. Must pass background check. Supplemental Information TOOLS AND EQUIPMENT USED Server computing; including physical and virtual environments. Operating systems; including Microsoft Windows, Servers. Personal computing; including programs such as Microsoft Word, Excel, Access, PowerPoint, and Outlook. Microsoft Office 365 administration; including User Portal, Exchange, SharePoint, and OneDrive. Smart phone; mobile radio, motor vehicle, copy and fax machine. Network devices, including switches, routers, hubs, firewalls and radio mesh. Network testing devices; network cable crimper/cutter. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to use hands to finger, handle, feel or operate objects, tools, or controls, reach with hands and arms, stand, sit and talk or hear. The employee is regularly required to stoop, kneel, crouch and crawl. The employee is occasionally required to walk, climb, balance and smell. Hand-eye coordination is necessary to operate drafting instruments, computers and various pieces of office equipment. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is a professional office and the noise level is usually moderately quiet. Some exposure to outdoor work is required in the inspection of various land use developments, construction sites, or public works facilities. May occasionally be subjected to wet, cold and/or icy conditions. SELECTION GUIDELINES Formal application, rating of education and experience; oral interview and reference check; job related tests may be required. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Whitefish is an Equal Opportunity Employer. In compliance with the American with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The City of Whitefish does not discriminate on the basis of disability, race, color, religion, creed, political idea, sex, age, marital status, physical or mental disability, national origin, sexual orientation, or gender identity and/or expression in its hiring or employment practices.

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a part-time Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo certification training AT NO COST TO YOU Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR NwELLJaIvv

Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a part-time Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo certification training AT NO COST TO YOU Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit

This position is responsible for performing contracted routine services for customers under supervision. Fields of service are limited to “Power Systems” products that include, but are not limited to, electric power generation (diesel and gas), diesel industrial engines, automatic transfer switches and other system related components. SUCCESS AT WESTERN STATES: Western State's culture is based on passion for our Vision and VALUES. We are fiercely committed to SAFETY and sending every employee, safely home, every day . We strive for EXCELLENCE in all we do and are proud to be a “play to win” organization. We act with INTEGRITY in each and every decision we make. Our People and TEAMWORK drive a fun and engaging culture. We are ACCOUNTABLE as individuals and as an organization. We drive INNOVATION by challenging the status quo and embracing change. ESSENTIAL FUNCTIONS: Under supervision, performs routine maintenance on generator packages, industrial engine packages, and electric power generation system components, including both Caterpillar and non Caterpillar branded products. Assists senior technicians with load bank testing including cabling and cable termination. Performs basic troubleshooting and repairs. Assists EPG Field technicians and EPG Specialty Field Technicians as required. Performs detailed inspections on electric power generation and industrial engine products. Prepares service reports that accurately documents activities, issues and up-sell opportunities. Prepares required documentation including work orders, parts lists and time cards in an accurate and timely manner. Conducts business professionally. Maintains self-control and integrity in stressful situations. Maintains a professional image. Adheres to all customer requirements while on job site. Adheres to all customer care standards. Actively cares and advocates safety at Western States. Adhere to all applicable safety policies, procedures and standards. May accomplish training and serve as a team member in support of Western States' strategic programs, projects, and initiatives. Work within and promote corporate vision, mission, and values of the organization. Performs other duties as assigned. KNOWLEDGE SKILLS AND ABILITIES: Excellent customer service skills. Ability to work overtime with minimal notice required. Ability to travel frequently with the potential of overnight stays. Knowledge and use of Microsoft computer products or other comparable systems required. Ability to establish and maintain effective working relationships with others to include customers, vendors, employees and the public. Knowledgeable in electric power generation systems. Consistent attendance. EDUCATION AND EXPERIENCE: Proof of high school diploma or General Education Degree (GED). Associate Degree from an accredited vocational school preferred or comparable work experience required. 3 years experience with troubleshooting and maintenance methods for “Power Systems” products required. Must own required tools. Must meet DOT requirements. Must be able to communicate (speak, read, comprehend, write in English). PHYSICAL CHARACTERISTICS: Must be able to stand for long periods of time along with walking, sitting, climbing stairs, reaching pushing, pulling, leaning and twisting. Able to lift up to 50 lbs in accordance with Western States' Lifting Safe Work Practice to include amount and approach. Must be able to meet all safety requirements for applicable safety policies. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification. This role is designated as safety-sensitive.

The IT Support Tech is responsible for supporting the day-to-day IT operations of Billings Flying Service (BFS). The IT Support Tech shall be responsible for responding to IT systems issues presented by BFS employees through the IT Help Desk support ticketing system, email, and phone contacts. This position will also provide support of IT projects, technology builds, and all technical systems at BFS. This position provides an opportunity to be a part of a fast-growing aerospace company that encourages employees to be creative, entrepreneurial, and take action to find solutions to problems. DUTIES AND RESPONSIBILITIES Gathering and triaging employee requests for IT support. Responding to IT support requests in a timely manner. Interfacing and communicating with BFS users to assist with resolving IT related problems or technology builds. Gathering information and examining problems from multiple angles to find and implement the most suitable solutions. Walking employees through step-by-step resolutions via phone, email or in person. Physical setup, configuration and support of computers, printers, mobile devices, and all other IT related equipment. Installing software updates and upgrades, firmware updates, new software installs and other software support. Onboarding new employee technical setups. Reclaiming and decommissioning IT devices for employee terminations. Researching and sourcing the most efficient procurement of any needed IT equipment. Researching and presenting options for BFS IT to increase efficiency, productivity or quality of services or equipment. Requirements SKILLS AND ABILITIES Demonstratable knowledge of IT systems such as computer systems, security, network and systems administration, databases and data storage systems, and phones systems. Current knowledge of technology and recent innovations in IT. Be able to provide technical solutions to problems related to both hardware and software applications that arise in office settings. (Desktops, laptops, printers, monitors, servers, label printers, copiers, surveillance equipment) Enjoy hands on problem solving that could involve troubleshooting complex problems in an advanced, secure technology platform. Operational knowledge of computer, network, server, and security equipment, and how all fits together. Be able to work with minimal supervision with good decision-making skills. Enjoy taking ownership of projects and issues, working hands on to accomplish tasks. Be able to learn new information, skills, and ideas to complete projects and tasks as required. Ability to read, analyze and interpret technical procedures, schematics, and other technically oriented documents. Work with enterprise software such as Microsoft Windows, Microsoft Office Suite, Enterprise Resource Planning software, and networking software. The ability to understand and follow instructions and the ability to concentrate is required. Excellent written, verbal, communication, and interpersonal skills. Requires the ability to handle multiple priorities at the same time and the ability to follow through on all tasks assigned. The ability to get along with others or to be part of a team. Regular attendance at the worksite. EDUCATION and/or EXPERIENCE Associate's degree in information technology, or computer/technology, or equivalent field is preferred; work experience or combination of work and education may be substituted. Previous experience in a technology role is preferred. Experience with government security requirements compliance and other cybersecurity standards is an asset. Must be a U.S. Citizen. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. WORK ENVIRONMENT/PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work performed in an office and factory settings. Exposure to shop environment such as noise, dust, odors, and fumes. Occasionally required to lift up to 50 lbs. Regularly required to sit, stand, bend, reach and move about facilities. A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. Billings Flying Service provides equal employment opportunities to minorities, females, veterans, individuals with disabilities, sexual orientation, and gender identity. Benefits Full time employment (Mon-Fri, 8:00 AM to 5:00 PM) with competitive compensation based on experience and credentials. Medical, dental and vision insurance. 401K with up to 4% company match. 16 paid holidays per year.

Job Description North Elevation Technology Service of Billings, MT is looking to hire a full-time IT Support Desk Technician / Level 2. Are you ready to take your career to the next level with a growing company? Do you have communication and interpersonal skills equal to your analytical skills? If so, please read on! This IT Support Desk Technician / Level 2 position earns a competitive wage, based on experience and qualifications. We also offer great benefits, including performance-based incentives, employer-paid medical insurance, a SIMPLE IRA, paid holidays, 2 weeks of paid time off (PTO), paid sick leave, a casual work environment, and fun company culture. If this sounds like the right help desk opportunity for you, apply today! ABOUT NORTH ELEVATION TECHNOLOGY SERVICE As a locally-owned managed services provider since 2008, we serve small to mid-sized businesses in the Billings, MT region. We don't advertise; we have built our clients via word of mouth based on our reputation and continue to experience great growth. As we remove the barriers and put technology to work for our clients, they see the benefits of greater efficiency and increased profits. We don't use pre-packaged, one size fits all solutions but we tailor our solutions to their businesses. In order to hire staff that will put in the effort to really understand our clients' businesses and develop relationships with them, we offer competitive pay, incentives, generous benefits, and a friendly work culture. A DAY IN THE LIFE OF AN IT SUPPORT TECHNICIAN / LEVEL 2 As an IT Support Desk Technician / Level 2, you play a key role as the main contact for our customer base. You are responsible for maintaining the functionality of their software systems and networks, providing help desk support as well as implementing hardware and software solutions. You provide onsite day-to-day support of their IT assets, including installing or upgrading hardware and software. You are a troubleshooting extraordinaire who can resolve network, server, workstation, and software problems. While your technical skills are important, your ability to develop and maintain strong professional relationships with our clients is equally important. You are conscientious about carefully documenting any work you do and the changes you make. Your ability to listen to our clients' needs and help them feel heard and valued as you meet their IT needs is invaluable, not only to them but to our success as a company! You love the challenge and variety inherent in your job and that it taps into both your technical and people skills. QUALIFICATIONS FOR AN IT SUPPORT TECHNICIAN / LEVEL 2 Experience with the installing, troubleshooting, upgrading, migrating, and/or administration of: Current Microsoft desktop operating systems Current Microsoft server operating systems Active Directory, Group Policy, and PowerShell Microsoft Exchange and Office 365 Virtualization technologies including VMWare and Hyper-V DNS, DHCP, subnets, routers, and wireless Do you have a passion for learning all things IT? Can you work independently? Do you enjoy working closely with customers in a team environment? Are you able to manage deadlines and prioritize tasks effectively? Are you trustworthy, discreet, and respectful of confidential information? If so, you might just be perfect for this IT Support Desk Technician / Level 2 position! WORK SCHEDULE This full-time help desk position typically works Monday - Friday, 8:00 AM - 5:00 PM. READY TO JOIN OUR TEAM? We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this help desk position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 59106 Job Posted by ApplicantPro

Columbia Falls School District 6 is seeking an IT Support Technician to provide internal technology support for staff and educators. The ideal candidate will have a strong blend of technical expertise (Ideally in Google administration and general PC support) along with customer service skills, with a passion for both technology and helping others. This position involves supporting a wide range of software and hardware across the district. Key responsibilities include: Administering and maintaining CFSD6's IT infrastructure Supporting both installed and cloud-based software systems Assist in asset management tracking system Managing user authentication and access Assisting with the setup and integration of general EDU/learning technologies Advising departments on general technology-related needs Providing front-line technical support during (occasional) high-volume periods The technician will primarily work from the district's central IT office, with regular travel to schools throughout the district to support end users and conduct training. A valid driver's license is required. TERMS OF EMPLOYMENT: 12 months/year HOURS: 8 hours/day, 8:00 a.m. - 4:30 p.m. Monday - Friday POSITION CLOSES: Open until filled BENEFITS: Competitive healthcare package Voluntary vision and dental insurance 3 weeks paid vacation leave Paid sick leave 11 paid holidays, including 5 days from Christmas Day to New Year's Day Employee Assistance Program Montana Public Employees' Retirement System Life Insurance (employer paid) Reports To: Director of IT ESSENTIAL FUNCTIONS: Perform hardware and software troubleshooting for Chromebooks/ChromeOS devices Perform hardware and software troubleshooting on Windows devices Perform other various hardware and software troubleshooting Perform hardware and software troubleshooting on iOS devices Assist in IT inventory maintenance Machine imaging &/ deployment Application maintenance/deployment in Google Admin Center & JAMF Resolve printer related issues, assist in printer setup & deployment. Basic network troubleshooting Basic anti-virus troubleshooting/maintenance Basic email troubleshooting Basic phone/VOIP troubleshooting Ability to remotely (familiarity of use of RMM) & in person assist in technical issues. Excellent bedside manner/approach (especially when assisting clients who are less technically advanced) Positive, can-do demeanor amongst occasionally stressful situations Ability to be a team player at all times Ability to maintain regular and acceptable attendance levels. Ability to maintain confidentiality of district data. Only minimum duties are listed. Other functions may be required as given or assigned. DESIRED QUALIFICATIONS: Familiarity with the below products: Sophos AssetTiger Atera Remote Desktop Macrium Reflect Google Admin Center JAMF Active Directory Interest/passion in technology 2+ years of experience in a technology support role Completion/Ability to complete any applicable certifications Experience in education technology. EQUIPMENT USED: A variety of electronic and technology devices, copier/printer, telephone/voice mail, fax. WORK ENVIRONMENT: While performing the duties of this job, the employee regularly works inside, but will travel to different buildings within the District. The employee must be able to meet deadlines with time constraints. The noise level in the work environment is usually moderate. PHYSICAL DEMANDS: While performing the duties of this job, the employee is frequently required to sit for long periods of time in front of a computer; occasionally walk and stand; twist at neck, bend at waist; kneel; stoop; and crawl. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus. The employee is required to be able to hear conversations in school environments. May be required to lift or move up to 50 pounds. MENTAL/MOTOR DEMANDS: While performing the duties of this job, the employee rarely performs routine work. The employee frequently exercises flexibility (ability to shift from one task to another). Guidance and reinforcement are usually available. The employee frequently works within time constraints and maintains attentiveness intensity. The physical demands, work-environment characteristics, and mental/motor demands described within this are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For those classified employees employed under a written contract for a specified term, nothing contained in this job description shall create a property right beyond the specified duration of the employment contract. APPLICATION REQUIREMENTS An application is considered complete when all of the items listed below are received on or before the closing date. Only complete applications are eligible for screening. Supplemental documents, such as those listed below, can be uploaded in the attachment page of the application, and MUST be in a pdf format. Cover letter. Current resume. Three (3) letters of recommendation, within the past three years and preferably from previous employers. Please attach all letters of recommendation in one document. Driving Record - Copy of your current driving record from the Department of Motor Vehicles (******************************** If hired, applicant will need to complete the following: Fingerprinting - This district requires final candidates to pay for their own background check. Fingerprinting is done by appointment only; please call Karla Therrien at **************, ext. 1421. The cost is $30.00, payable by cash or check only, at the time of service. MMR immunization records - If born after December 31, 1956, you will need to provide proof of immunity (titer test) or medical records verifying that your Measles, Mumps, and Rubella (MMR) vaccinations are up-to-date before the first day of work. All employment offers are contingent upon providing complete MMR records, satisfactory results of the background check, and Board approval.

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military OneSource program users for the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support requests while meeting customer satisfaction and continuous service delivery demands. **Job Responsibilities** + Assists users with logged IT-related incidents when called upon. + Responsible for taking ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible, usually by remote diagnosis on the phone or via Internet online support. + When necessary, elevates issue to the appropriate Tier III resources for cloud computing orcloud-based telephony support. + Maintains excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization. + Plans and implements complex changes on production systems. + Analyzes and assesses the impact and risk of complex risk changes on production systems. + Resolves escalated Level 1/2 incidents affecting the operation/availability of production systems, through troubleshooting and implementing the most complex fixes. + Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Performs major upgrades of systems and associated products/software solutions. **Minimum Qualifications** + US citizen and fluent English speaker + Current, active DoD Secret Security Clearance + Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Excellent customer service and communications skills + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project). **Other Job Specific Skills** + Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Exceptional customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology. + ITIL Foundations + AWS Cloud Practitioner + CompTIA A+ CompTIA Cloud **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $28.51 - $41.35 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

If you are passionate about providing high-quality care to individuals in your community, we invite you to join our team at AWARE. AWARE is looking for the right person to join the team as a peer support technician/specialist. The support we provide helps the adults, children, and families we serve become active and vital members of their community while focusing on personal growth. We are a compassionate and fully engaged team that is dedicated to providing the best possible care to our clients. Our strength lies in our culture of care, and we are looking for individuals who share our commitment to providing unconditional care to those in need. We are committed to providing a supportive and inclusive work environment where all team members feel valued and respected. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development. If you are looking for a rewarding career, we encourage you to apply to join our team at AWARE. Responsibilities: Utilize personal recovery experience as a tool to both support individuals receiving services from the team in all aspects of their recovery. Support the PACT team in working with program participants from strengths-based perspective. Provide peer counseling and support, drawing on common experiences as a peer, to validate clients' experiences and provide guidance and encouragement to take responsibility and actively participate in their own recovery on an individual and group basis. Provide practical help and supports, mentoring, advocacy, coordination, side-by-side individualized support, problem solving, direct assistance, and supervision to help clients obtain the necessities of daily living including medical and dental health care, legal and advocacy services, financial supports such as entitlements, housing subsidies, money-management services, and transportation. Excited to join our organization? AWARE peer support technicians earn $17.00 - $18.86 per hour.UPON SUCCESSFUL COMPLETION OF THE PEER SUPPORT SPECIALIST TRAINING, WAGE PER HOUR WILL BE $20.00 - $22.08 DOE/DEQ Requirements Talents, skills, and abilities: A High School Diploma or HSE is required, along with past employment experience. It is preferable that the individual's lived experience of mental health challenges includes experience with psychosis during his or her youth. However, personal experience with psychosis is not required. Ideally the Peer Specialist is a young adult; however, a Peer Specialist of any age may be considered for the position, if he or she relates well to young people. As much as possible, the Peer Specialist should understand the community in which the team is based with an awareness of available community resources. The Peer Specialist should also be someone who possesses the fundamental skills to meet the job requirements. The Peer Specialist should demonstrate good interpersonal communications skills and the ability to empathize with, relate to and effectively work with participants of mental health services. The individual should have two years of active participation in mental health self-help activities, peer support or peer advocacy programs, or participant run organizations or similar experiences or programs. They must possess the ability/ willingness to disclose their recovery story (where appropriate) for the purposes of empowerment. The Peer Support Technician must obtain required certification (Peer Support Specialist Case Manager, complete within 6 months of hire date) as follows: Complete 40 total hours of training. An assessment completed no longer than 90 days prior to sending in the application. PST will be assessed by AWARE's LCSW, LCPC, LMFT, LAC, physician, psychologist, or an advanced practice registered nurse until they reach mastery level in certain areas; Once the 40 hours online training and the assessment (which takes place after the 40 hours) is complete, then the PST submits the noted PST Case Manager Application; Once application is approved, PST will complete and pass required test; PST Case Manager must maintain credential. Benefits: AWARE proudly offers an excellent benefits package, uniquely designed to support you and your family in staying well, professional growth, and achieving financial security. AWARE's benefits include: Annual Raises Tuition Reimbursement Health Insurance Dental/Vision Insurance 401(k) with company match Life Insurance Wellness programs Generous paid time off DailyPay We are proud to be an equal opportunity employer.

REQUIRES RESIDING IN THE MISSOULA, MT AREA. We are seeking a skilled and motivated Network Administrator II to join our IT Infrastructure team in Missoula, Montana. This on-site, mid-level role is responsible for the support, maintenance, and optimization of our enterprise network infrastructure across both on-premises and cloud environments. The ideal candidate will bring 2-4 years of hands-on experience working with a broad range of networking technologies and protocols, including Cisco, Palo Alto, Azure Networking, SolarWinds, and enterprise network best practices. Required Qualifications: 2-4 years of experience in enterprise network administration or engineering. Proficiency in Cisco routing and switching, wireless technologies, and Cisco Meraki platforms. Experience with Palo Alto firewalls and Cisco ISE. Knowledge of routing protocols: OSPF and BGP. Hands-on experience managing Azure Networking (e.g., ExpressRoute, NSGs, VPN gateways). Familiarity with SolarWinds, SNMP, NetFlow, and packet analysis tools (Wireshark, tcpdump). Experience with 802.1x, 802.1q, VLAN configuration, and trunking. Understanding of DHCP, IPAM, QoS, and structured cabling practices. Preferred Qualifications: Industry certifications such as CCNA, CCNP, PCNSA, AZ-700, or CompTIA Network+. Scripting ability in PowerShell, Python, or Bash to automate tasks and streamline operations. Experience with Zero Trust networking or SD-WAN solutions. Familiarity with data center networking and fiber optic cabling standards. Core Competencies: Strong troubleshooting, analytical, and documentation skills Excellent communication and collaboration abilities Ability to manage multiple priorities in a fast-paced environment Detail-oriented, self-directed, and proactive mindset Work Environment: This position is based on-site in Missoula, MT. Standard Monday-Friday schedule with occasional evening/weekend work for maintenance or incident response. May involve lifting equipment (up to 40 lbs) and working in data center environments. Key Responsibilities: Configure, manage, and support Cisco switches, routers, wireless LAN controllers, and access points, including Meraki devices. Design, implement, and maintain secure, segmented networks using VLANs, 802.1q trunking, and 802.1x authentication. Administer and troubleshoot Palo Alto firewalls, including policies, VPNs, and threat prevention. Monitor network health and performance using SolarWinds, NetFlow, and SNMP, responding proactively to anomalies. Manage and support Azure Networking components including VNets, ExpressRoute, NSGs, Azure Firewalls, and hybrid connectivity. Configure and maintain dynamic routing protocols such as OSPF and BGP. Support network authentication infrastructure including Cisco ISE for policy enforcement and access control. Analyze traffic patterns and troubleshoot using packet capture tools and deep packet inspection techniques. Implement and tune QoS policies for voice, video, and critical application traffic. Oversee and coordinate structured cabling projects including copper, multi-mode, and single-mode fiber deployments. Manage core network services such as DHCP, IPAM, and DNS integrations. Maintain accurate documentation of network topology, configurations, and procedures. Participate in network-related projects, upgrades, and lifecycle management activities. Provide tier 2/3 support and participate in an on-call rotation for after-hours support.

CERTIFIED PEER SUPPORT SPECIALIST - Assertive Community Treatment Looking for a career that makes a difference in the lives of others, offering hope, meaningful life choices, and better outcomes? Who we are Since 1971 Western Montana Mental Health Center (WMMHC) has been the center of community partnership in the 15 counties we serve across western Montana. We have committed to providing whole-person, person-centered care by ensuring an approach to health care that emphasizes recovery, wellness, trauma-informed care, and physical-behavioral health integration. We know the work we do is important and makes a significant impact in the lives of our clients and in our communities. Working at WMMHC also gives you the opportunity to work under the Big Sky, giving you the adventure of a life time while serving your community and changing lives. We offer a work life balance so you still have time to discover all the natural beauty and recreational dreams that Montana has to offer while still engaging in a career path that is challenging and fulfilling. If you want to join our team where community is at the heart of what we do, then you've come to the right place! Job Summary: The Peer Support Specialist is a transdisciplinary team member of a fast-paced and energized Assertive Community Treatment team. A successful Peer Support Specialist has life experience in persistent mental illness and has participated in mental health services that led to recovery or rehabilitation. This position holds a special role on the team and in the eyes of the clients, providing supportive services to clients with severe and disabling mental illnesses (SDMI). Peer Supports are out in the community, working one-on-one with clients to remove barriers, celebrate victories, all while focusing on stabilization and integration for the client. The Peer Support Specialist embraces, develops, and implements recovery-based principles with clients, the team, and other clinical voices. A day in the life of a Peer Support Specialist consists of being a positive role model through good work ethic, fairness, flexibility, and commitment to appropriate and direct communications. Peer Supports also complete documentation, check in with clients to establish baseline, assist with providing medication prompts, and other various tasks that break up the day. Our clients and team members are supported through the team wrap-around care approach. Peer Support Specialists are fully integrated team members who provide highly individualized services in the community and promote client healing, self-determination, education, and awareness around one's mental health. Your life as a Certified Peer Support Specialist will reap the benefits from this act of service. Get excited to do something that is continually rewarding! Current opening in Butte Qualifications Must have a high school diploma or equivalency Certified by the Montana Board of Behavioral Health (CBHPSS) Must demonstrate sustained & stable recovery for a period of at least 2 years Ability to pass background check and driver's license check upon offer of employment. Provide proof of auto liability insurance coverage per Western's policies. Montana Driver's License with good driving record Preferred experience One year's experience working in the mental health field preferred Benefits: We know that whole-person care is not just important for our clients, but recognize it's just as important for our employees. WMMHC has worked hard to provide a benefits package that encompasses that same concept. Our comprehensive benefits package focuses on the health, security, and growth of our employees. Benefit offerings will vary based upon full time, part time, or variable status. Health Insurance - 3 options to choose from starting as little as no cost for employee only Employer paid benefits: Employee Assistance Program, Life insurance for employees and dependents, and long term disability Voluntary options available: dental & vision insurance, short term disability, additional life insurance and dependent care flexible spending account Health savings account (HAS) with match or medical flexible spending account (FSA) 403(B) Retirement enrollment offered right away with an employer match offered after one year Generous paid time off to take care of yourself and do the things you love Accrued PTO starts immediately Extended sick leave 9 paid holidays and 8 floating holidays Loan forgiveness programs through PSLF or NHSC

MetroSys is seeking a Desktop Support Technician for a six-month engagement supporting our enterprise client operations in Montana and Wyoming. Based in Helena, MT, this role requires statewide travel to support multiple office locations with desktop, laptop, and end-user IT needs. The ideal candidate will be customer-focused, self-directed, and capable of providing hands-on technical support in a fast-paced, field-oriented environment. Key Responsibilities: Provide Tier 1 and Tier 2 desktop support for Windows-based systems and peripherals. Travel to offices across Montana and Wyoming to resolve technical issues and perform routine maintenance. Support hardware and software installation, upgrades, and troubleshooting (laptops, desktops, printers, mobile devices). Maintain documentation of service requests, troubleshooting steps, and resolutions. Assist with imaging, deployment, and asset inventory. Collaborate with centralized IT teams to escalate complex issues. Deliver excellent customer service in-person and remotely to users with varying levels of technical ability. Requirements: 2+ years of hands-on desktop support experience (Windows OS, Office 365, hardware troubleshooting). Ability and willingness to travel across MT and WY (company vehicle or mileage reimbursement provided). Strong understanding of networking fundamentals (IP, DNS, DHCP). Experience with ticketing systems and remote support tools. Must be self-motivated and capable of working independently. Excellent communication and interpersonal skills. Valid driver's license required. Preferred Qualifications: A+ or similar technical certification. Experience working with distributed field offices. Prior experience supporting IT needs for multi-site organizations.

Join Our Growing Team as an Asset Support Specialist - Drive Growth Through Strategic Partnerships! Are you passionate about building relationships, driving engagement, and creating impactful affiliate programs? We're looking for a proactive and relationship-focused Asset Support Specialist to join our dynamic team. In this role, you'll lead the development, management, and optimization of affiliate partnerships that support our business growth and brand reach. Why You'll Love This Role: 💼 Comprehensive Training - Whether you're experienced or new to affiliate management, we offer the tools and support you need to thrive. ⏰ Flexible Work Schedule - Full-time or part-time opportunities with remote flexibility. 📈 Career Advancement - Clear growth paths into senior partnership, marketing, or business development roles. 💰 Competitive Compensation - Base pay plus performance-based incentives and bonuses. Key Responsibilities: Build, maintain, and strengthen relationships with affiliate partners. Develop and execute strategies to grow and optimize affiliate programs. Serve as the primary point of contact for affiliates, providing support and ensuring a positive partner experience. Track affiliate performance, generate reports, and recommend improvements for program success. Collaborate with marketing, sales, and operations teams to align affiliate initiatives with business goals. Identify new affiliate opportunities through outreach, networking, and industry research. What We're Looking For: ✔ Excellent relationship-building and communication skills ✔ Strong organizational and project management abilities ✔ Data-driven mindset with the ability to analyze performance and trends ✔ Self-starter who thrives in a collaborative, fast-paced environment ✔ Experience in affiliate marketing, partnerships, or business development is a plus (but not required) Perks & Benefits: ✅ Paid training and continuous mentorship ✅ Health insurance and retirement plan options ✅ Incentive bonuses and performance recognition ✅ Growth opportunities into leadership and strategic roles 🚀 Ready to Build Powerful Partnerships? If you're excited to drive meaningful affiliate relationships and play a key role in growing a purpose-driven organization, we'd love to hear from you! 👉 Apply now and join us as an Asset Support Specialist-where collaboration meets opportunity.

Job Description Join Our Team: Certified Peer Support Specialist - Missoula, MT Do you believe your personal journey can inspire hope and drive positive change? Are you passionate about supporting others as they navigate their recovery? We're looking for a Certified Peer Support Specialist to join our recovery-focused team in Missoula, MT. In this role, your personal experience will help empower others, foster connection, and support individuals navigating mental health and/or substance use challenges. What You'll Do Provide individual and group peer support grounded in mutual respect and shared experience Build authentic, trusting relationships that encourage resilience and self-determination Collaborate with clinical teams to promote a recovery-oriented environment Model healthy coping strategies and wellness practices What We're Looking For Current Certified Peer Support Specialist credential (required) Personal experience in recovery from mental health and/or substance use challenges Strong communication and interpersonal skills A passion for advocacy and empowering others through person-centered care Why Join Us? This role is more than a job-it's an opportunity to make a real impact. At our organization, your story is valued, and your experiences matter. You'll join a supportive team built on empathy, authenticity, and the belief in the healing power of shared experience. Here, your journey becomes a source of hope and transformation for others. Benefits 401(k) retirement plan Paid Time Off (PTO) and sick leave Comprehensive health insurance Dental and vision coverage Compensation: $17.50 hourly Responsibilities: Client Transportation: Provide transportation for clients to their appointments as needed. Group Facilitation: Facilitate recovery-based group activities to support client engagement and growth. Assessment: Evaluate and assess factors that may hinder clients' ability to live independently or integrate into the community. Communication Skills Development: Address and improve communication skills in individuals to enhance their interactions. Symptom Management: Implement effective skills and strategies to help clients manage their symptoms. Social Support Development: Assist individuals in developing and strengthening their social support systems. Skills Adaptation: Help clients adapt skills for various life domains, including home, work, education, leisure, and social activities. Crisis Intervention: Provide immediate crisis intervention when necessary to ensure client safety and well-being. Training Completion: Complete assigned training sessions, both in-person and through online learning programs. Documentation: Document daily activities and progress for each client accurately and promptly. Productivity Standards: Consistently meet established productivity standards. Shift Coverage: Cover shifts at group homes as needed, including day, evening, and overnight shifts. Meeting Participation: Schedule and attend required meetings to coordinate care and support for clients. Attendance: Maintain regular attendance to ensure continuity of care for clients. Qualifications: State Certification: Must have Peer Support Certification from the State of Montana. Age Requirement: Must be 18 years of age or older (state requirement for licensing). Driver's License & Insurance: Must possess a current driver's license, reliable transportation, and full automobile insurance coverage. HIPAA Compliance: Adhere to HIPAA regulations and maintain confidentiality at all times. Certification: Must hold a valid Peer Support certification from the state of Montana. Education Requirement: High School Diploma or equivalent (GED) is required. About Company Winds of Change is a mental health clinic dedicated to inspiring change, fostering hope, and promoting recovery. We strive to make a positive impact on the lives of individuals and communities we serve.