Remote support technician jobs in Nebraska - 551 jobs

At Kidwell, we are passionate about technology. We thrive in a fast-paced environment where customer service is part of our DNA. We strive every day to leave a positive impact on our customers while building a strong team who knows how to leverage technology to challenge the status quo. We are currently accepting applications for an IT Systems Engineer to assist in supporting our technical team and clients. We are looking for highly motivated individuals who work well in both individual and team situations. We practice both remote and onsite technical support to help support our accounts. The IT Systems Engineer is responsible for incident management and front-line customer service. These responsibilities include base-level knowledge of many types of technologies and providing issue ownership and clean hand-offs to ensure superior customer satisfaction. Our staff is offered challenging opportunities to work in a wide variety of technical environments, allowing us to work with many types of systems and technology solutions. Our team structure allows us to provide a supportive environment, encouraging career growth for our engaged staff. Kidwell Core Values At Kidwell, our core values make us who we are and show in everything we do; Led by passion, we believe our everyday jobs contribute to something bigger than ourselves. We pride ourselves in our creativity, but also in the effective solutions we create that bring value to our customers. Our employees act like owners, who take initiatives to lead and are treated like family. We are relentless and see work ethic and accountability as the baseline in the pursuit of excellence. What You'll Do- * Provide the first line of technical support on site for our clients. * Perform customer service duties, including remote, telephonic, and onsite support. * Respond to inquiries from users and help resolve both software and hardware problems. * Assist in scheduling and dispatch of technicians and engineers. * Assist in diagnosing technical Tier 1, Tier 2 support issues in a timely manner. * Assist in maintaining documentation for internal and external networks. * Provide accurate and timely logging of problems and resolutions in appropriate systems. * Deploy PC's and other IT equipment, as needed. * Assist with inventory tracking. * Help with tools and scripting within our tool set. Do You Have What it Takes? * Excellent problem-solving skills * Must be self-motivated. * Extensive knowledge of PC hardware and software * Experience in Windows OS (Windows 10/11) * Knowledge of server operating systems (Windows Server, 2012R2, 2016, 2019 and 2022) * Basic understanding of LAN / WAN technologies * Superior customer service and communication skills - ability to effectively communicate with both technical and non-technical users. * Ability to thrive and help foster a positive team environment. * Ability to multitask; prioritize and accomplish all given tasks in a timely manner. * Escalate problems to appropriate teams where needed. Position Suggested Requirements: * Bachelor's or Associate's Degree in related field or equivalent experience required * 2+ Years Service Desk experience or equivalent troubleshooting experience * CompTIA A+, Microsoft MTA preferred, but not required This position offers a competitive salary and career development potential. We encourage and even pay for certifications and trainings. We also offer health, dental, life, and disability insurance along with paid vacation, holidays, sick leave, flexible scheduling, maternity/paternity leave, clothing allowance, and 401k with company match.

TELCOR Inc, a nationally recognized provider of health care software, is looking for an energetic, focused and motivated team member for the TELCOR Revenue Cycle Management product (RCM) line. Along with the exciting, challenging and rewarding aspects of the position, TELCOR offers the opportunity to branch out of a traditional work setting and into an environment where an individual is valued, encouraged to grow and is a contributor to the future development of the company. This role requires the employee to work in our office in Lincoln, NE. The Service Analyst is responsible for providing excellent service for all TELCOR customers, both internal and external. Primary responsibilities include providing support and education for TELCOR's RCM product line in response to customer inquiries; escalating issues as appropriate, participating and managing customer and TELCOR projects under supervision. Additional responsibilities include updating and maintaining product specifications; developing, maintaining, and updating processes and procedures; developing and maintaining operational product knowledge; participation in customer version upgrades and subsequent release activities. Requirements Must be well versed in medical terminology; knowledge of healthcare billing preferred Experience with workflow analysis, data analysis, testing, documentation of procedures Experience with implementation and/or service of health care information systems preferred Knowledge of principles and processes for providing customer service Must have Bachelor's degree or Associates, plus relevant experience PC literate - must know Windows operating system environments and office tools; e.g., Word , Excel Fluent in written and spoken English (North America) language Participate in on-call rotation for RCM service customers Occasional travel to customer sites for service activities when required TELCOR is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other characteristic protected by law. All trademarks, service marks, trade names, trade dress, product names and logos appearing herein are the property of their respective owners. Microsoft and Excel are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

A Few Words About Us Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing. Position: PC Support Technician Location: La Vista, NE Duration: 1 year Job Description: • This is for 1 position working the NIGHT shift of 3:00 pm to Midnight Onsite and will be with team of 6 until 6 pm and then on their own until end of shift. • Business Casual Dress Main Responsibilities: • Provides basic troubleshooting assistance and ticket resolution for personal computer users. • Supports computer users with installation of basic hardware/software and networking components to meet personal computer needs. • Diagnoses and troubleshoots basic problems with individual or multiple computer systems in order to maintain proper functioning; resolves issues including contacting and assisting vendors. • Recommends hardware solutions regarding personal computers in assigned areas. • Assists with computer studies, projects, and implementation of policies throughout area of assignment. • Conducts diagnostic reviews and produces error reports as requested by customers in order to identify and correct any problems. • Experience working with personal computer hardware, software, systems, local area networks and terminology. Good organizational and problem solving skills. • Ability to operate computer peripherals including monitors, printers and scanners. • High School Diploma with 3 to 5 years experience. Must have A plus Certification as this is required for conversion Qualifications • Basic printer troubleshooting and Windows 7 experience Additional Information Kind Regards Sachin Gaikwad Technical Recruiter Integrated Resources, Inc. IT Life Sciences Allied Healthcare CRO Certified MBE |GSA - Schedule 66 I GSA - Schedule 621I Direct Line : 732-429-1920 Board: 732-549-2030 - Ext 301

Location: Nebraska Remote, United States of AmericaThales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure. Position Summary Nebraska, Remote As an IT Field Technician for the Government Programs team located in Nebraska, you will be part of a team responsible for a complete range of hosted services provided to the State of Nebraska. The tasks this position supports are highly essential for continuity of operations, overall performance, and execution of Support and Maintenance activities. Your responsibilities will be to service all DMV offices' Thales hardware and software solutions within the state of Nebraska. You are expected to maintain maximum solution availability as well as positive local customer relationships across the State as first point of contact. Regulatory Compliance Requirements Must have U.S. Citizenship in order to obtain the post-hire Criminal Justice Information Services (CJIS) Clearance from the Federal Bureau of Investigation and must be able to obtain post-hire clearance from the Committee on Foreign Investments in the U.S. (CFIUS) and Department of Justice. Key Areas of Responsibility You will be responsible for all remote and on-site preventative and restorative maintenance You will travel to customer locations within prescribed time to troubleshoot, repair, and/or escalate issues You will lead internal and external stakeholder communications on routine activities while ensuring proper and ongoing progress on the issues. You will manage customer relations through clear and concise written and verbal communications, increasing trust and involvement while reducing ambiguity and conflict. You will have intermediate to advanced knowledge of ticket-based tracking system. You will use CRM software to consistently and accurately track tickets. You will have intermediate knowledge of PC desktop support with knowledge of Networking and Windows based servers. You will have knowledge of concepts around hosted solutions. You will have knowledge of Windows applications as well as PC reimaging experience. You will perform hardware maintenance. You will quickly troubleshoot problems and escalate when necessary to deliver solutions that satisfy customer or internal requirements. You will learn and understand technical products and solutions and can disassemble certain products for parts replacement. You will manage and deliver SLA commitments and expectations to customers. You will work with operations engineers, sales and system administrator. You will identify and mitigate risks that may have potential impact to all services delivered. You will perform predictive and preventive maintenance testing on a timely basis. You will react quickly and appropriately to incidents such as equipment failures. You will use routine software applications such as MS Word, MS Excel, and MS Outlook to produce reports and graphs as required. You will be responsible for managing / maintaining inventory of consumables including paper and toner products. You will oversee a wide-range of activities in separate environments including production and UAT including, but not limited to deployment, testing, and basic training. Minimum Qualifications 1 or more years of experience in a customer-facing role. 1 or more years of experience in the IT industry. 1 or more years of experience with Windows 10 OS, PC re-imaging. 1 or more years of experience with PC and laptop hardware. Demonstrable experience with independent customer relationship management, customer service, and satisfaction. Excellent verbal and written communication skills with the ability to communicate effectively across different levels of organizations. Must have a valid State Driver's License and a clean driving record. Preferred Qualifications Certification in A+ / Certification in Server + or Network+ / MCP, MCSA, MCSE. Able to translate and communicate technical information to stakeholders. Team-player, able to handle a fast-paced business environment and work collaboratively under tight deadlines, punctual, able to work with little supervision, self-disciplined with strong analytical and decision-making skills. Special Position Requirements Ability to work occasional nights and weekends as required. Travel of up to 70% within the state of Nebraska - typically one day trips, but some overnights required. Must be able to stand for extended periods and be able to lift to 50 pounds. Why Join Us? Say HI and learn more about working at Thales click here . #LI-Remote #LI-TI1 This position will require successfully completing a post-offer background check. Qualified candidates with criminal history will be considered and are not automatically disqualified, consistent with applicable federal law, state law (the California Fair Chance Act), and local ordinances (San Francisco Fair Chance Ordinance, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County's Fair Chance Ordinance for Employers). We are an equal opportunity employer, including disability and veteran status. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at ************************************. The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between Total Target Cash (TTC) 50,178.45 - 87,956.96 USD Annual This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including - but not limited to - the employee's career path history, competencies, skills and performance, as well as the company's annual salary budget, the customer's program requirements, and the company's internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant's status protected by local, state, or federal law. (For Internal candidate, if you need more information, please reach out to your HR Shared Service, 1st Point) Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following: •Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance •Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period •Company paid holidays and Paid Time Off •Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Title: Service Desk / Help Desk Analyst Location: Omaha, NE Duration: Long Term (1 Years+) / Full Time Interview mode: Skype one round only Job Description : 2 to 5 years in a Technical Voice Support/Service Desk environment in a corporate environment Be the first point of contact for the end users for all technical issues/ service requests Create incident and service requests Provide troubleshooting and technical support via phone, web based tools and email Provide Voice based and remote Technical Support to end users for all standard desktop issues Resolve /troubleshoot, resetting password etc Qualifications Desired Skill Sets: Fluent in Spoken English Language Strong written English and interpersonal skills Strong understanding of Windows and MAC operating systems and Applications related Troubleshooting skills (Microsoft Outlook, MS Office, Word, Excel, and PowerPoint) Must have strong experience in comprehending user requests and carrying out required technical support through remote support tools Additional Information Sincerely, Ankita Upadhyay, Sr. Talent Acquisition Specialist 360 IT Professionals Inc. | Phone: 512-254-3300 X 186

Nebraska Public Power District (NPPD) has an immediate opening for a Substation Support Specialist I, II, or Senior located at Lincoln Area Headquarters in Lincoln, Nebraska. Position closes January 19, 2026, at 11:59 p.m. Central Time. will report to the Lincoln Substation Supervisor. Position Summary Substation Support Specialist I Incumbent has primary responsibility over detailed substation processes which require them to create notifications and orders necessary for coordinating work management, financial, or logistical information, and support the needs of the customer (internal and external). The incumbent is responsible for reviewing analytical data for accuracy, which involve NERC sensitive records and confidential personnel information. The incumbent provides resolution to inquiries, requests, and complaints based on knowledge of the organization, systems, work processes, and vendor/contractor interfaces. Substation Support Specialist II Incumbent has primary responsibility over detailed substation processes which require them to create notifications and orders necessary for coordinating work management, financial, or logistical information, and support the needs of the customer (internal and external). The incumbent is responsible for reviewing analytical data for accuracy, which involve NERC sensitive records and confidential personnel information. The incumbent provides resolution to inquiries, requests, and complaints based on knowledge of the organization, systems, work processes, and vendor/contractor interfaces. Acts independently to perform office management functions and resolve any issues within defined area of responsibility. Senior Substation Support Specialist Incumbent has primary responsibility over detailed substation processes which require them to create notifications and orders necessary for coordinating work management, financial, materials, or logistical information, and support the needs of the customer (internal and external). The incumbent is responsible for reviewing analytical data for accuracy, which involve NERC sensitive records and confidential personnel information. The incumbent provides resolution to inquiries, requests, and complaints based on knowledge of the organization, systems, work processes, training coordination, and vendor/contractor interfaces. Acts independently to perform office management functions and resolve any issues within defined area of responsibility. In each geographic location, Substation Support Specialists will provide support for special projects and fill in for and provide training to other Substation Support Specialists, as needed. Education, Training and Experience Substation Support Specialist I Requires an Associate Degree in Business, Accounting, Business Administration, or related field (OR) a high school diploma/GED plus three (3) years related experience in an administrative support role in engineering, operations, work control maintenance, technology, finance, supply chain, or related functions at an electric utility. Substation Support Specialist II Must have completed Level I requirements, plus successful completion of the NPPD Substation Specialist Progression Program. Incumbents hired as a Level II will be placed into the Substation Specialist Progression Program immediately, with the option to complete the program at an accelerated rate, with District Substation Manager approval. Senior Substation Support Specialist Minimum of five (5) years' experience as a Substation Support Specialist for NPPD, plus completion of Level II requirements, with District Substation Manager approval Bachelor's Degree (preferably in a technical field) and four (4) years of related experience OR an associate degree in a technical discipline plus six (6) years of related experience OR a High School Diploma/GED plus eight (8) years of related experience required. Prior Related Experience: Experience preferred to be in an administrative support role in engineering, operations, work control, maintenance, technology, finance, supply chain, or related functions at an electric utility. Licenses and/or Certifications NERC CIP Medium Certification Due to NERC regulatory requirements regarding medium substations, all Substation personnel must obtain and maintain a satisfactory NERC background check. Essential Duties & Responsibilities Provide technical support for the NPPD T&D Operation Groups, Fleet, Engineering, and Asset Health. Point of contact for other NPPD departments and external customers such as: wholesale customers, fleet service providers, vendors, and contractors. Responds to internal and external customer requests using written and oral communications. Incumbent is the local team expert of the SAP system. Provide proficient support, training, and extensive knowledge of NPPD systems, and corporate policies and procedures to ensure the customers and NPPD's interests are met. This may include, but is not limited to equipment data discrepancies, NERC compliance, work for others (WFO) billing, fleet services, on-call scheduling (SOS), and overall outstanding customer support. Independently organize and maintain the day-to-day functions of the Operations Centers. Obtain and maintain historical knowledge of NPPD T&D Operations Systems to record, identify, and generate necessary documentation for internal and external customer needs. Monitor, review, and document time sensitive information for District and NERC compliance in accordance with established criteria for PSP (Physical Security Perimeter), ESP (electronic security perimeters), surveillance equipment, and regulatory environmental requirements. Prepare/process internal and external billing information. Local point of contact for records retention, environmental records, and audits. Review, identify, plan, maintain, and close-out notifications/orders for various work groups to support work management processes and guidelines, including TECOing of preventative maintenance (PM) orders that are NERC regulated. Process and coordinate confidential records and documents, and review and determine actions and steps to ensure pertinent information is accurately entered. This includes the responsibility for team support but not limited to the timely entry and audit of timesheets, P-Card statement, and FMLA data entry. Ensure data integrity, accuracy, and smooth integration of documentation for possible future audits. Produce and review for accuracy various SAP project reports. Reports include but are not limited to project tracking through SAP orders, notifications and networks, PPE material report, PCNF orders, ZPMSTATUS report, CATC time leveling report, TECOing orders, and ensuring data accuracy to include but not limited to: SAP, PaSTA, PI Logger, and environmental reports. Process accounts payable invoices from vendors by verifying the accuracy of material received on purchase orders, ensuring the integrity of financial transactions, and affixing proper accounting. Prepare/process internal and external WFO billing documentation. Incumbent will order T&D (distribution and transmission lines, substations, metering, telecom) materials as necessary at the office location(s) they are responsible, maintain the local storeroom, and support operations as needed. This includes shipping, hauling orders, receiving, and inventory count of all materials in the location's storeroom. Accounting for and tracking of materials shipping using USP/USPS/FedEx, as necessary. Assist the work management team with the purpose of planning and scheduling work to improve efficiency, lower costs, and support business unit plans which improve system reliability and customer satisfaction. Maintain proficiency in all T&D data software to include but not limited to: SAP, SharePoint, forms library, T&D drawings, PaSTA, PI Logger, and others as necessary. Ensure accuracy of documentation for equipment installations, upgrades, and removals. Set up, review for accuracy, and maintain critical documents regarding Substation Inspection Reports/NERC compliance documentation, and environmental records for records retention and auditing purposes. Accountable for other duties as assigned. Core Competencies Customer FocusEmployees & Teamwork/Diversity & InclusionIntegrity/ExcellencePublic Service/Environmental StewardshipSafety Salary Information - Nebraska Public Power District offers a competitive starting salary with opportunities for growth. In addition to the base salary range listed below, NPPD employees may also be eligible for our Annual Incentive Program (AIP) that may supplement total compensation at a level above and beyond the stated salary range. Successful applicants will be provided more information regarding the incentive program at the time of an interview. Substation Support Specialist I Pay Grade - 7 Hourly Rate: $24.42 - $28.92/hour Substation Support Specialist II Pay Grade - 9 Hourly Rate: $30.52 - $32.13/hour Senior Substation Support Specialist Pay Grade - 10 Typical Pay Grade Starting Salary Range: $30.35 - $38.33/hour Travel Required: Up to 25% (With no or minimal overnight stays, less than 3 per month, typically within state of Nebraska) Travel required may fluctuate by business need. This is an estimate and will be discussed further with candidates that receive an interview. Nebraska Public Power District offers a competitive starting salary and an excellent benefits package including medical and dental insurance, 401K retirement plan, paid holidays, paid vacation, paid medical, training opportunities and more. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Human Resources at Nebraska Public Power District. Nebraska Public Power District is an Equal Opportunity Employer

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training

Provide technical assistance to computer users. Answer questions or resolve computer and/or communication issues for clients. May provide assistance concerning the use of computer hardware and software. REASONABLE ACCOMODATIONS STATEMENT To accomplish this job successfully, an individual must be able to perform the responsibilities of the position with or without reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. ESSENTIAL FUNCTIONS * Follow all company Policies and Procedures, Quality and Environmental Management Systems (QMS & EMS), Kawasaki Production Systems (KPS), Information Systems Standard Operating Procedures (SOP) and any other legal and compliance regulations that may apply such as OSHA. * Setup, inspect, test, diagnose, repair and document personal computer equipment, communications devices, mobile devices, peripheral equipment and other electronic or Information Technology related devices. * Perform installs and upgrades of device specific operating systems and software, third party software and KMM developed applications. * Install, inspect, test, diagnose, repair and document LAN/WAN cabling and infrastructure equipment. * Provide end user helpdesk support and documentation for client related hardware and software issues. * Troubleshoot system failures, issues and outages and provide solutions to restore functionality. * Maintain security options and software in personal computers, virtual machines and networks. * Maintain proper documentation and help desk. * Maintain network server and technology tools. * Setup end-user accounts and ensure security through access controls, system backups and firewalls. * Provide basic end user training for use of client devices, software and access procedures. * Develop expertise and train staff on new technologies. SKILLS & ABILITIES Education/Experience High School diploma or GED; minimum of one year experience with direct customer interaction; and applied knowledge and experience, other than personal use, with hardware/software setup and maintenance of computer, network or communications technology. Computer Skills Displays appropriate proficiency with computers and computer applications, including: spreadsheets (e.g. Excel), word processing (e.g. Word), presentation software (e.g. PowerPoint), databases (e.g. Access), internet/intranet (e.g. browsers, search engines) and special applications; can diagnose and correct minor issues with hardware and software, as needed in order to maintain records or create instructional materials.

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

The IT Help Desk Specialist receives and responds to users' calls and e-mails regarding software and hardware related issues on IT systems. This position creates Help Desk tickets and resolves tickets or gathers information and places tickets in the queue for resolution by other IT team members; works with vendors for quotes on hardware and software purchases; and contributes to successful completion of IT team objectives. Essential Job Functions * Provides Help Desk support via phone, e-mail, and personal interaction to PC users for a variety of desktop software products (e.g. Microsoft Windows, Microsoft Office, Office 365, Aircraft Maintenance Manuals and AS400 for Windows). Resolves issues or coordinates with vendors, assigned software developer or other appropriate IT team members to resolve issues. Monitors user issues to identify trends. Edits Knowledgebase to ensure history of issue resolutions. * Monitors the IBM mid-range systems by responding to system messages, rerouting batch job queues and print queues for efficient operation, performing system cleanup, etc. Maintains job scheduler and user menu access. * Maintains hardware and software inventory databases and coordinates the removal and/or disposal of old equipment. * Works with vendors to obtain quotes and order hardware and software. Monitors leasing schedules for accuracy and requests corrections as necessary. * Provide cell phone/smartphone support; including new phones, upgrades, Duncan Aviation related App support and basic troubleshooting. * Monitors Help Desk tickets and provides effective coordination with technicians through evaluation and prioritization of tickets to ensure timeliness of IT requests. * Completes basic requests for installing, configuring, and optimizing software and PC hardware. * Processes user security changes for systems, including new user setup, changes for existing users, administering security groups, etc. Monitors security software notifications and responds appropriately after research and/or analysis. * Performs other related duties as assigned by management. Job Specific Requirements * Licenses/Certificates: Valid driver's license and acceptable driving record * Attendance: Regularly scheduled attendance required; on-call rotation * Physical: Routinely lifts up to 50 lbs.; reads small print; repetitive motion; tolerates working in confined spaces and heights above four feet; tolerates standing, walking, bending, kneeling, stooping, crouching, crawling, climbing and sitting * Environmental: Tolerates working in extreme temperatures and noisy environments Education and Experience * High School graduate or equivalent required * Associates degree in a computer-related field preferred * Minimum one year PC technical support and installation experience, specifically Microsoft Windows and Office, required; experience working with Microsoft O365, networking and IBM mid-range operations preferred * Proficiency with a variety of PC Hardware Available Benefits * Moving is expensive and hard work! Relocation Assistance is available for those that qualify. * Duncan offers a comprehensive Benefits Package (Medical, Dental, Vision, Vacation/Holiday) that is available to team members on day one. * Plan for your medical needs with a Health Savings Account (employer and employee contributions). * Save for your future through our 401(k) program where you can begin contributions within your first 45 days, 50% match on first 6% contributed * Enjoy Duncan Aviation's On-Site Fitness & Health Clinics at the MRO locations * Take advantage of a variety of In-House Training opportunities, or use Tuition Assistance to further your education. Duncan Aviation is an Equal Opportunity and Affirmative Action Employer. EOE Minorities/Females/Protected Veterans/Disabled

Provide technical assistance to computer users. Answer questions or resolve computer and/or communication issues for clients. May provide assistance concerning the use of computer hardware and software. REASONABLE ACCOMODATIONS STATEMENT To accomplish this job successfully, an individual must be able to perform the responsibilities of the position with or without reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. ESSENTIAL FUNCTIONS Follow all company Policies and Procedures, Quality and Environmental Management Systems (QMS & EMS), Kawasaki Production Systems (KPS), Information Systems Standard Operating Procedures (SOP) and any other legal and compliance regulations that may apply such as OSHA. Setup, inspect, test, diagnose, repair and document personal computer equipment, communications devices, mobile devices, peripheral equipment and other electronic or Information Technology related devices. Perform installs and upgrades of device specific operating systems and software, third party software and KMM developed applications. Install, inspect, test, diagnose, repair and document LAN/WAN cabling and infrastructure equipment. Provide end user helpdesk support and documentation for client related hardware and software issues. Troubleshoot system failures, issues and outages and provide solutions to restore functionality. Maintain security options and software in personal computers, virtual machines and networks. Maintain proper documentation and help desk. Maintain network server and technology tools. Setup end-user accounts and ensure security through access controls, system backups and firewalls. Provide basic end user training for use of client devices, software and access procedures. Develop expertise and train staff on new technologies. SKILLS & ABILITIES Education/Experience High School diploma or GED; minimum of one year experience with direct customer interaction; and applied knowledge and experience, other than personal use, with hardware/software setup and maintenance of computer, network or communications technology. Computer Skills Displays appropriate proficiency with computers and computer applications, including: spreadsheets (e.g. Excel), word processing (e.g. Word), presentation software (e.g. PowerPoint), databases (e.g. Access), internet/intranet (e.g. browsers, search engines) and special applications; can diagnose and correct minor issues with hardware and software, as needed in order to maintain records or create instructional materials.

BHE Pipeline Group consists of Berkshire Hathaway Energy's interstate natural gas pipeline companies, BHE GT&S, Kern River Gas Transmission Company and Northern Natural Gas Company. Combined, BHE Pipeline Group operates approximately 21,200 miles of pipeline with a design capacity of approximately 21.1 billion cubic feet of natural gas per day, owns assets in 27 states and is an industry leader in natural gas transportation. BHE Pipeline Group also operates 22 natural gas storage facilities with a total working gas capacity of 515.6 billion cubic feet and a liquefied natural gas export, import and storage facility. Northern Natural Gas is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Employees must be able to perform the essential functions of the position, with or without an accommodation. BHE Pipeline Group has an exciting career opportunity available. Take the next step in your career and apply now! College student currently enrolled in a bachelor's degree or graduate program in information technology or computer science. One year or more of demonstrated training and/or experience in JAVA, .NET, Angular JS, or Xamarin development. One year or more of demonstrated training and/or experience using Microsoft SQL Server or other relational database. Software skills and programming skills needed to perform responsibilities identified. Effective oral and written communication skills. Effective analytical and problem-solving skills. Ability to prioritize and handle multiple tasks and projects concurrently. Contribute to a team-centric work environment based on mutual respect and integrity Support the Company's CHAMPION culture, which centers around personal responsibility, continuous improvement and delivering quality for our customers Employees must be able to perform the essential functions of the position, with or without an accommodation. Under the direction of an application team member, perform simple to moderately complex user requests for new or modified functionality to existing systems. Analyze, design, code, test, document, implement and maintain these application changes. Under the direction of an application team member, provide technical support enabling internal Northern Natural Gas business users to conduct day-to-day business. The support includes, but is not limited to, answering customer questions, completing data requests, and performing other support functions. Under the direction of an application team member, collaborate with end users to analyze and develop business requirements for business application enhancements and problem resolutions. Perform any additional responsibilities as requested or assigned.

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own. We're actively seeking a talented Senior Specialist, Product Development to join our Workforce Benefits Product Solutions team in Newport Beach, CA or Omaha, NE. Our new Workforce Benefits Division seeks to disrupt the group benefits industry with a digital first strategy. This role follows a hybrid schedule of four days in the office (on-site). The Senior Specialist, Product Development is a strategic leader responsible for serving as a primary resource for statutory paid family and medical leave and disability products, driving product development and spearheading new product launches across our expanding portfolio. You will report to the Lead Product Manager for Life, Disability & Absence and play a pivotal role in shaping product strategy, optimizing lifecycle management and providing influence and direction by guiding cross-functional teams and ensuring products remain competitive, compliant and closely aligned with evolving customer needs. How you'll help us move forward: Product Strategy: Develop and execute product strategies and roadmaps that align with organizational goals and evolving market dynamics. Demonstrate deep expertise and proactively expand knowledge in statutory paid family and medical leave (PFML) and disability, consistently tracking industry trends and assessing their implications. Collaborate closely with senior leadership to integrate these insights into both current operations and future strategic initiatives. Product Development: Manage the full product lifecycle, from ideation to launch and ongoing management and optimization. Collaborate with actuarial, underwriting, legal, compliance, distribution, claims, operations and technology teams to deliver solutions and influence all aspects of product delivery. Provide technical input for product filings, marketing materials and other materials. Performance & Benchmarking: Analyze product performance, conduct competitive benchmarking and incorporate internal and external customer feedback to drive improvements and business results. Stakeholder Collaboration: Support internal teams with product knowledge and updates. Foster effective communication and partnership across internal and external stakeholders. Process Improvement & Regulatory Compliance: Implement process enhancements to improve efficiency and quality. Monitor regulatory changes to ensure ongoing compliance. The experience you bring: 5-7+ years' experience in group insurance products; strong STD, LTD, statutory disability and PFML experience. Experience with regulatory compliance, product filings and benefit technology ecosystems preferred. Proven leadership of cross-functional teams and influence at all management levels. Strong project management skills; adept at balancing multiple priorities in a fast-paced environment. Excellent communication, presentation and relationship management abilities. Strategic thinker with a record of delivering results and driving innovation. Experience and knowledge of leave management and/or group Life/AD&D insurance a plus. You can be who you are. People come first here. We're committed to a diverse, equitable and inclusive workforce. Learn more about how we create a welcoming work environment through Diversity, Equity, and Inclusion at ******************** What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife. #LI-AS1 Base Pay Range: The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. $121,770.00 - $148,830.00 Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.

Job DescriptionJoin the XOTIC PC Customer Service & Sales Team Turn Your Passion for Tech Into a Career You'll Love Are you the friend everyone calls for tech advice? Do you enjoy gaming, solving problems, and helping people choose the right setup? XOTIC PC is hiring motivated, customer-focused, tech-savvy individuals to join our Customer Service & Sales Team at our Lincoln, Nebraska headquarters. About XOTIC PC Since 1999, we've built custom gaming desktops, high-performance laptops, and professional workstations for gamers, creators, and performance users nationwide. Every system is hand-built, and every customer interaction reflects our commitment to quality, innovation, and real support. What You'll Do This role is hands-on and fast-paced. You'll help customers get answers, solve issues, and choose systems that fit their needs. Guide customers through their buying journey-from first questions to final configurations Respond to customers via phone, live chat, and email with accuracy and professionalism Recommend systems for gamers, creators, and professionals Manage multiple active conversations while maintaining quality Resolve support tickets quickly and clearly Use AI tools like ChatGPT to improve troubleshooting speed and customer clarity Work closely with a team that's passionate about technology and customer excellence Why You'll Love Working Here Four-day work weeks (Mon-Fri, outside peak holiday season) Unlimited vacation (trust-based policy) Regular team lunches, events, and giveaways Employee discounts on high-end systems and gear Casual dress code Clear career growth opportunities in support, sales, marketing, or operations A culture built on performance, innovation, and teamwork What We're Looking For Strong passion for technology, gaming, or high-performance PCs Ability to multitask effectively across multiple channels Excellent written and verbal communication skills Strong follow-through and attention to detail Ability to handle tickets quickly while maintaining customer satisfaction Comfort using AI tools like ChatGPT for support Typing speed of 40+ WPM High school diploma or equivalent Must be local to Lincoln, NE (on-site role) Bonus Points 2-4 years of customer service or phone-based sales experience Familiarity with CRMs or support platforms Experience helping others build PCs or troubleshoot gaming setups Want to Stand Out? Record a short (2-minute max) video and tell us: Who you are Why you're a strong fit What excites you about gaming or PC hardware Send it to ********************** or provide an unlisted YouTube/Instagram link along with your application. Benefits & Perks 401(k) with employer match Health, dental, and vision coverage Aflac loss-of-pay insurance Four-day work week (Mon-Fri, outside holiday season) Unlimited vacation Employee discounts A close-knit, forward-thinking work environment Apply Today If you're ready to deliver exceptional customer experiences, work with high-end tech, and help customers build the perfect system, this role is your next step. Apply now and build something exceptional with us. Job Posted by ApplicantPro

Are you a problem-solver with a passion for tech and a knack for delivering top-notch support? We're looking for a Technical Support Analyst to be the go-to expert for second-tier desktop and network support. This role is perfect for someone who enjoys tackling complex issues, and values collaboration. What You'll Do As a key member of our IT team, you'll: Diagnose and resolve complex PC, laptop, server, email, VPN, and network issues-on-site and remotely. Manage user accounts, groups, and directories with a security-first mindset. Handle Microsoft Exchange administration and support Office 365 users. Recommend and implement system upgrades to improve performance and efficiency. Partner with IT Purchasing to meet hardware/software needs. Serve as a liaison with Network Services to troubleshoot and resolve technical challenges. Stay in sync with leadership about potential issues and solutions. Travel as needed to company facilities to provide direct technical support. Rotate on-call once per month for one week. Report in-office starting at 7:00am daily with some flexibility. What You Bring 3-5 years of hands-on technical support experience. Deep knowledge of Windows 10 and 11 in a business environment. Proficiency with Microsoft Office 365 and Active Directory. Excellent communication and customer service skills. A self-starter mentality with the ability to manage multiple priorities. Associate's or Bachelor's degree in IT (or equivalent experience preferred). Willingness to travel overnight when needed. You're a Great Fit If You Love solving tough technical problems. Communicate clearly and confidently-verbally and in writing. Are proactive, organized, and can work independently or with a team. Understand business systems and know how IT fits into the big picture. Why Join Us? Work with a collaborative and supportive IT team. Take ownership of meaningful projects. Travel to different facilities and grow your tech exposure. Who We Are At Ag Processing Inc (AGP), we're more than just a global leader in soybean processing-we're a farmer-owned cooperative with a mission. Every day, we work to transform soybeans, grains, and related products into essential resources for animal feed, food, fuel, and beyond. With a proud history of innovation and growth, AGP has become the largest soybean processing cooperative in the world-and we're just getting started. Our people are the driving force behind everything we do. That's why we invest in your future with competitive pay, growth opportunities, and one of the most robust benefits packages in the industry, including: 100% Employer-Funded Pension Plan - We're thinking long-term, just like you. 401(k) Retirement Plan - Choose between Roth or Traditional with a generous company match. Comprehensive Health Coverage - Medical, dental, and vision insurance for you and your family. Coverage starts the same day you do - no waiting period! Tax-Advantaged Accounts - Health Savings Account (HSA), plus medical and dependent care FSAs. Peace of Mind - Long-term and short-term disability insurance, plus company-paid life insurance. Paid Time Off - Enjoy vacation days and paid holidays to recharge and spend time where it matters most. Join AGP and become part of a purpose-driven team that's shaping the future of agriculture-powered by people, innovation, and community. Ag Processing Inc is an Equal Opportunity Employer and participates in E-Verify.

Company: CLAAS of America Inc. Professional Level: Graduates Key Area: After Sales MUST BE ELIGIBLE TO WORK IN THE U.S. CLAAS of America is part of a family-owned company that has people throughout North America. As a team, we stand for the successful sales and service of the CLAAS product range in North America. Together, with our sales partners, we strive to empower farmers to be the best in their fields. Do you have what it takes to work with today's most advanced agricultural machinery? If you are ready to make the move for a brighter future, apply and become part of our success story! Your role on our team: The CLAAS North American Graduate Program is a 12-24 month professional development plan within our NA Service Department. Participants will combine practical work experience with specialized development opportunities in North America and abroad. Program participants will become familiar with CLAAS products, dealer networks, customer operations, headquarter functions, and business practices. Concurrently, participants will perform duties essential to the assigned service functions such as assisting with the in-field technical support to dealership personnel and directly assists in the on-going development of the dealer's ability to service and support CLAAS products. Successful completion of the North American Graduate Program is preparedness for a professional role as a Territory Technical Representative or Technical Specialist, or other suitable position within North America. • Provides technical and service support for CLAAS products at the dealer location or customer site, including investigating concerns/ effectively identifying resolutions and assisting in training for dealer service techs, both at dealer locations and at company training locations; • Regularly prepares and presents detailed technical reports of product performance and reliability issues to management. • Assists with completion of Product Improvement Programs and Campaigns as requested. • Schedules dealer and customer visits as dictated and directed by the technical needs of Field Support and Warranty Manager or at the request of the Region Technical Manager(s). • Reports customer and dealer visits and territory activity on a regularly scheduled weekly basis. • Reports results and variances periodically and propose necessary actions and works closely with the Field Support and Warranty Manager. • Adheres to established company values, practices, policies and procedures at all times. Follows and supports compliance with all applicable safety rules, laws, regulations and standards. • Demonstrates regular and punctual attendance at the assigned work location. Note: This position includes extensive travel - during harvest expect 80% - 100% travel; valid driver's license and passport is required o Extensive stays of 1-3 weeks may be required in support of personnel, training, or dealer regional harvest activities. During these times, 1 to 2 weekends away from home at a time is possible. Your profile: • Bachelors' Degree with emphasis in a technically related field or equivalent experience - Agricultural based study, a plus • Entry Level, 0-3 years' progressive technical experience; 3+ years' experience, preferred. • Agriculture equipment background with experience in operation, maintenance, and repair or Agricultural Equipment preferred. • Ability to analyze agricultural equipment performance issues and quickly identify resolutions. • Excellent technical communication skills in both written and oral form with excellent interpersonal skills. • Proficient in the use of diagnostic tools (Elec. and Hyd.), including computer-based tools. • Proficient computer use in MS Windows and main frame computer systems, including but not limited to Outlook, Microsoft Office and a willingness to learn other programs as required. Full-time Benefits Package Include: Premium free health, vision, short-term disability, and long-term disability; Competitive rate dental plans; Competitive paid time off; 401(k) with a generous company match; Retirement Readiness Program; Company-Paid Life Insurance; Flexible Spending Accounts; Dependent Care Resources Program; Tuition Reimbursement; Employee Assistance Program, including mental health; Wellness Programs including weight loss, diabetes management, and high blood pressure management; Legal & Financial Services; Fun & Safe Environment We look forward to your application. Your contact from our CLAAS Recruiting Team Michelle Schefcik CLAAS of America Inc. *************************** Here you can gain exciting insights into the international working world of our family-owned company: Instagram | LinkedIn

Paradigm Infotech. Inc is a global IT solutions provider focused on delivering customer value through high Quality Processes and Cost-efficient solutions. Paradigm has been one of the trendsetters in global delivery practices with our Client-Centric Model for customer management and delivery. JOB DETAILS: Position: Service Desk / Help Desk Analyst Location: Omaha, NE Duration: Long Term (1 Years+) / Full Time JOB DESCRIPTION: 2 to 5 years in a Technical Voice Support/Service Desk environment in a corporate environment Be the first point of contact for the end users for all technical issues/ service requests Create incident and service requests Provide troubleshooting and technical support via phone, web based tools and email Provide Voice based and remote Technical Support to end users for all standard desktop issues Resolve /troubleshoot, resetting password etc Desired Skill Sets: Fluent in Spoken English Language Strong written English and interpersonal skills Strong understanding of Windows and MAC operating systems and Applications related Troubleshooting skills (Microsoft Outlook, MS Office, Word, Excel, and PowerPoint) Must have strong experience in comprehending user requests and carrying out required technical support through remote support tools Experience in Troubleshooting Desktop / Laptop / Printers / Scanners / PDA's / iPad / iPhone/ Peripherals / Generic PC Software's Must excel in a fast-paced, agile environment where critical thinking and strong problem solving skills are required for success. Mist have prior experience in managing service desk support and knowledge of a industry leading service desk management tool/Ticketing systems Thanks & Regards ASHOK KUMAR Sr. Lead / IT Recruiter Paradigm Infotech Call : ************ Additional Information Mandatory Details: Full Name as per SSN: Total Experience: US Experience: Contact NO: Email ID: Current work authorization in US: Current Location with city: Relocation: Availability: Skype Id : Educational Details : Rate(C2C/1099/W2): Employer: 2 Official references from recent 2 projects in below format (Must) Reference 1 Name: Company name: Designation: Official mail id: Contact Details: Reference 2 Name: Company name: Designation: Official mail id: Contact Details:

About the Role Lincolnshire Lincoln Company Siemens Energy Limited Organization Gas Services Business Unit Distributed Full / Part time Full-time Experience Level Not defined A Snapshot of Your Day Join our small, agile team in Lincoln to keep critical manufacturing systems secure, efficient, and connected. You deliver hands-on support across IT and OT, uphold cyber security compliance, and align with corporate security standards to safeguard production. You balance independent work with close collaboration across engineering, operations, and maintenance to maximise up-time and throughput. You contribute to local and global digitisation initiatives while ensuring high-quality digital services and secure connectivity to the production areas. How You'll Make an Impact * You provide hands-on support for manufacturing IT/OT systems and partner with engineering, operations, and maintenance to boost equipment up-time and throughput. * You assist with local implementation of IT/OT projects, ensure compliance with ISO/IEC 27001 and IEC 62443, and maintain hardware/software standards in production areas. * You set up and maintain secure network connectivity for OT hardware and external vendor equipment, document local network architecture, and manage OT assets to support business continuity and disaster recovery. * You act as a technical liaison between IT, OT, engineering, and business teams, participate in global Manufacturing IT/OT community initiatives, and deliver measurable productivity and security metrics. * You implement, monitor, and improve cyber-security for factory IT and OT systems, coordinate with global cyber-security teams, and support secure on-boarding, configuration, and patch management of digital assets. What You Bring * You have a degree in Information Technology, Engineering, or a related field, plus some experience in a technology support role-ideally within industrial manufacturing OT environments. * You offer foundational IT networking knowledge and strong communication and stakeholder engagement skills. * You're familiar with cybersecurity frameworks and industrial cybersecurity standards, and you manage time and solve problems with an entrepreneurial, responsible mindset. * You can work independently and collaboratively within a team. * Bonus: experience with IIoT machine connectivity (e.g., OPC UA), cloud platforms like AWS Connected Factory, and OT hardware such as PLCs, HMIs, and sensors. About the Team You'll join a small, agile team focused on delivering high-quality digital services and secure connectivity to the production areas in Lincoln. The team ensures secure, efficient, and standardised digital operations across IT and OT environments, upholding cybersecurity compliance and resilience. You'll collaborate closely with engineering, operations, and maintenance, acting as a bridge between IT, OT, and business stakeholders. The team participates in global Manufacturing IT/OT community initiatives to standardise services and align with corporate security standards. Together, you document local network architecture, manage OT assets, and support IT business continuity planning, including disaster recovery. Your collective efforts are measured through productivity and security metrics that reflect reliable, secure manufacturing performance. Who is Siemens Energy? At Siemens Energy, we are more than just an energy technology company. With +100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation. Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation. Find out how you can make a difference at Siemens Energy: ******************************************** Our Commitment to Diversity Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion, and our combined creative energy is fuelled by over 130 nationalities. Siemens Energy celebrates character-no matter what ethnic background, gender, age, religion, identity, or disability. We energise society, all of society, and we do not discriminate based on our differences. Rewards/Benefits * Opportunities to work with a global team * Opportunities to work on and lead a variety of innovative projects * Medical benefits * Remote/Flexible work * Time off/Paid holidays and parental leave * Continual learning through the Learn@Siemens-Energy platform * Access to a variety of employee resource groups #LI-SR