Remote support technician jobs in New Jersey - 1,815 jobs

Key Responsibilities * Design, develop, and maintain database applications using the Sesame Database Manager. * Create forms, reports, automation scripts, and database structures to support operational needs. * Develop clear, structured work instructions on how to use the Sesame Database Manager * Provide user training, create user guides, and offer ongoing support to ensure consistent adoption of new systems. * Assist with data migration, data integrity initiatives, and system integration activities. *Skills* Support, Troubleshooting, Java, Database administrator, Sql *Top Skills Details* Support,Troubleshooting,Java,Database administrator *Additional Skills & Qualifications* * Experience developing databases or applications using Sesame Database Manager (or similar platforms). * Strong understanding of relational database concepts, workflow design, and data integrity principles. * Experience creating work instructions, SOPs, or similar documentation. * Ability to train and support users across technical and non-technical roles. * Strong analytical, communication, and problem-solving skills. * High attention to detail and commitment to quality. * Knowledge of ERP or LIMS systems. * Basic scripting and Java experience *Experience Level* Intermediate Level *Job Type & Location*This is a Contract position based out of Florham Park, NJ. *Pay and Benefits*The pay range for this position is $30.00 - $35.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Florham Park,NJ. *Application Deadline*This position is anticipated to close on Jan 18, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

ADP is hiring a Resolution Support Specialist I. In this position you will respond to requests for research and issue resolution that require research time to resolve, thereby allowing front line associates to be available to clients. In addition you will work on special projects that support client satisfaction and retention. To succeed in this role, you must be comfortable working in a fast based environment where adaptability, responsiveness, and empathy are must-haves. Over the phone and in writing, your communication style is clear and easy for our clients and internal partners to understand and act on. You will need to balance your workload, handle back-to-back inquires, and use solid decision making to determine the best path to resolution. You take the initiative to seek answers, solutions, and positive outcomes for both the client and ADP. You must have the ability to flex and adapt in this role. You thrive in an environment where you set priorities, organize your day, multi-task, change direction, and provide prompt follow-up. At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility. RESPONSIBILITIES: You adhere to a daily schedule and organize yourself to deal with a high volume of different tasks. Receives requests for research and issue resolution via phone, email or queue. Determines appropriate corrective action to resolve issues and minimize impact to clients. Managing your own caseload and follow up, while adhering to internal SLAs for response times. Performs duties of inbound Client Service Representative or Sales Support Specialist during peak periods. Helps onboard new clients with a focus on driving positive client satisfaction surveys Performs proactive check-ins with clients via email and phone calls. Successfully navigates through all systems and properly utilizes each system to its full potential i.e. Omni, Tops, CEH, DBAL, PES, Plan Sponsor Website, Admin Web, RUN. Utilizes de-escalations skill to resolve issues, escalating them to management when appropriate. Suggests and implements procedural and process changes for achieving team goals/performance functions. Building rapport, establishing trust and shining with professionalism on every interaction Aptitude to grasp new concepts or tools by actively learning. Makes decisions based on available resources, constraints and organizational values. You should be available to work overtime hours during peak times Performs other related duties as assigned QUALIFICATIONS REQUIRED: * 1 year experience in a client service call center environment required. * FINRA 6 & 63 required A college degree is great but not required. What is more important is having the skills to do the job. Other acceptable experiences could include: * Experience noted above, OR * Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact. Available Locations Florham Park, New Jersey, United States Allentown, PA, United States El Paso, TX, United States Louisville, Kentucky, United States Dallas, TX, United States Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $16.35 - USD $33.17 / Hour* * Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws. A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition. Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.

User IT Support -On-site or remote support for IT-related hardware and software issues. -Technical support for business applications such as MS Teams, MS Office, Trellix (security solution), and internal systems such as GSI and PiLOS. -Setting up, configuring, and maintaining user devices, including laptops, printers, and mobile devices. -Installing, configuring, modifying, and performing minor repairs on hardware and software as needed (Format, Zebra printers, PCs, scanners, handheld terminals). -Managing VPN access for remote users, supporting password resets, installation or reinstallation, and ensuring smooth connectivity to the internal network. -Diagnosing and resolving issues related to hardware, software, operating systems, and local network connectivity to maintain business continuity. -Providing warehouse operations support via phone or live chat in case of technical issues. -Supporting users during the onboarding/offboarding process to ensure a smooth transition of system access and IT equipment such as laptops (equipment support and verification of equipment return to HR). IT Asset Management -Maintaining up-to-date inventory and documentation of IT assets and configurations. -Managing the inventory and tracking of IT assets, including laptops, desktops, and other IT equipment in offices and warehouses. -Reviewing new requests for all IT assets or accessories. -Obtaining quotes to determine the best purchase option after comparing prices and specifications. -Verifying all items upon arrival and ensuring delivery to the correct location. -Handling the procurement process for IT equipment, including laptops, network equipment, and peripherals needed for office and warehouse environments. -Ensuring proper allocation and maintenance of equipment and maintaining records of asset lifecycle (deployment, upgrade, repair, disposal). -Collaborating with vendors to ensure timely delivery and installation of purchased equipment. -IT Documentation and Reporting -Maintaining up-to-date documentation of IT assets, licenses, procedures, and configurations. -Creating user guides or quick reference materials for common tools or procedures. -Generating regular reports on weekly Helpdesk activities.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Desk side Support Representative Distributed Client Services Location: BEDMINISTER,NJ 07921 Duration: 1 Year (with possible extension) Client: IBM- AT&T Job Description: · End user trouble shooting skills · Experience with working with tickets · Proficient with windows 7 · Audio video support · Good customer facing skills · This job is 35-40 hours a week. · Must have a valid driving license Qualifications SHARE resume Additional Information If you are interested, Please contact Shubham ************ ***************************

Full-time Description The IT Support Specialist provides advanced Tier 1 and Tier 2 technical support, oversees daily operation of PRC's IT infrastructure, and administers enterprise systems to ensure reliable and secure technical operations across corporate and field locations. This role supports system monitoring, cybersecurity, software updates, networking, and infrastructure upgrades, and end user training and documentation. The specialist collaborates with the CIO on IT improvement projects and partners with vendors and service providers to maintain optimal system performance. ________________________________________ Essential Duties and Responsibilities Technical Support & Troubleshooting Provide Tier 1 and Tier 2 technical support and assist with the escalations. Investigate and resolve advanced hardware, software, and network connectivity problems. Provide onsite and remote support to corporate and field locations. Coordinate with external vendors, service providers and technical partners. Systems Administration & Infrastructure Management Administer enterprise IT systems (Active Directory, Azure AD, Exchange, Microsoft 365, DocuSign). Maintain hardware/software deployments, updates, and system performance. Manage IT asset inventory, licensing, documentation, and server monitoring. Maintain access control & security systems (badges, cameras, credentials). Support cybersecurity (patching, MFA, updates, incident prevention). Assist with network infrastructure (firewalls, switches, VPN). Projects, Processes & Training Lead IT projects and system upgrades, including implementation of new tools and infrastructure improvements. Develop and maintain IT procedures, documentation, and knowledge base resources. Conduct end-user training and support technology adoption across the organization. Leverage AI and automation to improve efficiency and optimize IT operations. Perform other related duties consistent with the scope of the position. Requirements Education & Certification Associate or Bachelor's Degree preferred. Industry certifications such as CompTIA A+, Network+, Security+, Microsoft 365 Fundamentals, CCNA, etc., preferred. ________________________________________ Experience 2+ years of IT support with strong networking/system administration experience. Experience with domain administration, cybersecurity practices, and database support. Experience with infrastructure security, licensing, and system performance monitoring. Experience in property management, accounting or construction software (e.g., Yardi) is a plus. Experience with camera systems and access control systems is a plus. ________________________________________ Skills & Competencies Deep technical expertise with Windows operating systems, networking technologies, firewalls, and VPN solutions. Advanced administration skills in Microsoft 365, Active Directory, and Azure environments. Strong analytical and problem-solving abilities with the capacity to resolve complex technical issues. Excellent communication, customer service, and end-user training skills. Proven ability to manage multiple priorities and deliver effectively in a fast-paced environment. Demonstrated ability to manage technology initiatives and collaborate effectively within a team. Highly organized, detail-oriented, and committed to meeting deadlines. Positive attitude, strong work ethic, and dedication to ongoing learning and innovation. Proficiency with AI tools and awareness of emerging technology trends. ________________________________________ Other Requirements Prolonged periods working at a desk and on a computer. Ability to lift up to 50 lbs. and use small tools. Valid driver's license required. Occasional afterhours/weekend availability for emergencies or scheduled projects. This is an onsite position at PRC's Corporate Office in Red Bank, NJ. Benefits: Medical, Dental, Vision; 401(k), Life Insurance, Paid Time Off, 11 Observed Holidays Salary Description Range: $55,000 - $70,000 annually

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

IT Technical Support - Team Leader TechFox - Woodland Park, NJ 07424 We're looking for a highly motivated IT Professional, with Advanced Technical skills, Good Customer Service, and Outstanding Leadership and Supervisory skills, to lead our support team in maintaining outstanding support to our clients. Responsibilities: · Manage Level 1 team of technicians, including guiding, assisting with problem resolution, and delegating tasks to them. · Provide level II IT support for our clients via phone, in person, or remotely · Advanced Server Administration. Workstation \ Printer \ Network troubleshooting · Provide training to staff, regarding new tools, solutions, and procedures. · Track customer issues and ensure their resolution · Document all support work on a timely basis within our ticketing system, adhering to company guidelines · Complete special projects as assigned Qualifications: · Advanced troubleshooting and critical thinking skills · Superior Leadership/Supervisory Skills · At least 4 years of IT support experience · Outstanding interpersonal skills, including the ability to build a rapport with clients and maintain a professional demeanor when handling complex user issues. · Advanced understanding of TCP/IP networking and Windows Server environments · Expertise in AD, Exchange, VPNs, VMs, Firewalls, Wireless, and Network security · Relevant 2 / 4-year degree required · Comp TIA A+, N+ a plus · Experience with supporting Apple products, smart phones, and other mobile devices a plus. · Job Type: Full-time · Job Location: Woodland Park, NJ 07424 · Required education: Associate · Required experience: IT Support: 4 years · Required license or certification: Driver's License · Schedule: Monday to Friday · Company's website: ************** · Company's Facebook page: *********************************** · Work Location: One location Benefits: · Health Insurance · Paid Time Off Benefit Conditions: · Waiting period may apply · Only full-time employees eligible · This Company Describes Its Culture as: Detail-oriented -- quality and precision-focused Outcome-oriented -- results-focused with strong performance culture Team-oriented -- cooperative and collaborative

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a manager. Provide Level 1 technical support for organizational employees and clients. Participate in configuring and setting up equipment for New Hires, Transfers, Moves and Terminated employees. Implement technology initiatives as assigned in accordance with company strategy and plan. Diagnose end-user technical issues in the areas of applications, operating systems, hardware, network connectivity and/or user issues; resolve using authorized tools or escalate to the appropriate IT resource. Develop and maintain quality relationships with end users via quality customer service. Develop professional technical documentation. Job Requirements Physical and Mental Good judgment and analytical ability essential for responding to support calls and completing client software/hardware installations. Excellent skills in dealing with unstructured problems that affect productivity of client computer users. Strong follow-up and organizational skills. Professional manner in person, on the telephone, and via e-mail; excellent communications skills are essential to this position. Ability to establish and maintain a high level of client trust and confidence in the IT teams knowledge of and concern for the clients business needs. Strong ability to quickly learn and adapt to new technical concepts. Work/Educational Experience Must be at least 18 years old, possess a high school or equivalent diploma and have the ability to obtain the appropriate license pursuant to the New York State Lottery regulations. Microsoft Certification is preferred Associate's Degree in Computer Science or related field OR Four (4) years' related IT support work and/or educational experience Three (3) years' related IT support work and/or educational experience Salary: $65,000 - $70,000

The Costpoint Support Consultant is responsible for the general consulting for Deltek's Costpoint accounting software to support a variety of GovCon consulting engagements. The consultant is responsible for providing ongoing support of clients actively using Costpoint with design configuration, testing, training, documenting, and general support of the software. The consultant serves as the subject matter expert to internal and external customers. The right person will have a strong Deltek Costpoint consulting background, a solid understanding of GovCon accounting, and the ability to work individually and as a member of the PCI implementation team. EDUCATION AND EXPERIENCE Costpoint support consulting experience to include GL (AP/AR), Pools, Billings, Projects, Revenue, Time & Expense Highly proficient with Deltek's Costpoint's Core Modules. Additional modules a plus. Solid understanding of government contract accounting Experience in training end users and running daily Costpoint operations Additional experience with a public accounting or consulting firm desirable Experience with Costpoint Business Intelligence a plus Deltek Costpoint certifications a plus Bachelor's Degree is required OTHER COMPETENCIES Excellent written and oral communication skills Excellent time management skills Demonstrates the ability to manage multiple tasks and priorities Possesses strong analytical and problem-solving skills Ability to work as a team member or as an individual contributor Must have strong customer service orientation; be able to maintain a professional demeanor, and work under pressure to manage critical issues in a timely manner. Solid reputation in the marketplace Effectively sets and meets client expectations Excellent relationship-building skills This position's salary range can vary between $50,000.00 - $150,000.00 DOE depending on the applicants experience. Our company culture believes in recognizing and rewarding talent from within. If you're passionate and ready to grow, we encourage you to apply/inquire on this growth path. PCI offers a variety of benefits and additional compensation to include, Medical/Dental/Vision, 401K Match, Wellness Benefit, Life Insurance, S&L Term Disability, Supplemental Insurances, Unlimited PTO and a Performance based bonus program. EEO Statement PCI is an Equal Opportunity/Affirmative Action Employer and does not discriminate in our hiring or employment practices on the basis of any categories protected under applicable federal, state or local laws. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. Please note: We will often continue to source candidates for these roles as they are in high demand even if there isn't an immediate vacancy.

Technology/Computer Technician Date Available: ASAP Computer Support Technician 12-month position (LAB&TA) Location: Technology Department Start Date: ASAP Salary: Initial hiring range is $ 47,000 to $57,000, prorated for the period of employment Requirements: Proven ability to identify, research and resolve PC technical problems, including repairs Experience with Windows, Chrome OS, and iOS environments. A+ Certification required, Google Apps and additional certifications strongly preferred Demonstrated ability to communicate well with staff and students Valid current driver's license and car for transportation Experience working in an academic institution, K-12 education strongly preferred Ability to take initiative Ability and willingness to learn new systems and technology High school diploma required, technical school or college strongly preferred Ability to lift over 25 pounds Responsibilities: Provide first-level technical support for staff, students, and administrators. Diagnose and resolve hardware, software, and network issues. Troubleshoot classroom technology (e.g., interactive whiteboards, projectors, printers). Manage inventory and asset tracking of equipment. Install, configure, and maintain desktops, laptops, tablets, and other devices. Perform regular maintenance and repairs of school-issued devices. Provide basic training to staff and students on the use of hardware and software. Enforce IT policies around data privacy, acceptable use, and cybersecurity. Works collaboratively with other tech team members for escalated support. Participate in technology planning or deployment projects. Benefits include: Medical, dental, vision & prescription insurance Sick, personal, and vacation days, prorated for the period of employment Flexible spending accounts (FSA) Due to the volume of applications, we receive we are unable to provide all applicants with an interview. Application Procedure: Apply Online ************ Affirmative Action/EEO/ADA Employer

Bowhead is hiring an Information Technologist to support the PM CAS contract in Picatinny, New Jersey. **Responsibilities** + At a senior-level, provides information technology support in all areas of office automation, network administration, and support for computer systems and communication devices (hardware and software). + Provides network/systems management to support data management, certification management, network administration rights, and network support related to secured and un-secured communication operating systems. + Assist in specification development and planning for office hardware/software systems. + Provide Information Technology support to successfully fulfill the complexity of the tasks below. + provide support in all areas of office automation, network administration, computer systems, and communication devices. + obtain baseline Army Information Technology certifications and through the Picatinny Network Enterprise Center (NEC). Work with the NEC to ensure all IT certifications are complete in accordance with AR 25-2 and obtain CAC with necessary permissions to fulfill the Information Technology requirements. + Obtain and possess applicable network administration rights to manage Government customer information systems. + Maintain Communication Security (COMSEC) and Computer Security (COMPUSEC) requirements, and all network support related to Non-classified Internet Protocol Router Network (NIPRNET) and Secret Internet Protocol Router Network (SIPRNET) within established security guidelines. + Provide on-site IT installation services and maintenance support for hardware, software, operating systems and applications. Hardware includes but is not limited to Personal Computers (PC), laptops, cellphones, IPADS, Video Teleconferencing (VTC) equipment, Voice over Internet Protocol (VOIP) system, printers and scanners. + troubleshoot network access problems (including both hardware and software); implement new or augmented network features and software programs; coordinating with the local NEC and the Picatinny Wide Local Area Network (LAN), drops, wiring, and wireless communications. + Provide database architectural design within existing systems, support in data/records management, and maintenance support on file servers to ensure efficient network operations. + Resolve account management, file space, or related server issues as needed. Perform system backup and restoration as necessary. + Repair and/or arrange for repairs of hardware/software (warranty and services call). + Provide training and written instructions to assist users or Government customer technical points of contact with new or changed procedures. + Assist in developing specifications to support Government customer in defining requirements for computer and IT related purchases. + Perform administrative duties related to network/systems management, including attendance at meetings or conferences, and maintaining a database of hardware/software products. + Provide on-site office automation training when required. **Qualifications** + High-level knowledge in all required applications to perform contract scope. + Requires at least a bachelor's degree or 10 years of related experience in the field or in a related area. + Has extensive knowledge of commonly-used concepts, practices, and procedures within a particular field. + Relies on experience and judgment to plan and accomplish goals at the level of complexity of the contract scope. + A degree of creativity and latitude is required. + Expertise in Office PC Platform, iPhone and iPad devices, MiFi Devices, PC Platform, MAC Platform, Printers, Public Key Infrastructure (CAC), Video teleconferencing equipment. Systems: Windows, OS X, iOS, iPhone, iPad, Video Teleconference (VTC). + Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). + Strong analytical, organizational, and problem-solving abilities. + Ability to manage multiple priorities independently and collaboratively. Physical Demands: + Must be able to lift up to 25 pounds + Must be able to stand and walk for prolonged amounts of time + Must be able to twist, bend and squat periodically SECURITY CLEARANCE REQUIREMENTS: Must currently hold a security clearance at the Secret level. US Citizenship is a requirement for Secret clearance at this location. Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC's Non-DOT Drug & Alcohol Testing Program requirements. If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant's resume/application may be subject to verification. Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes. UIC is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics EOE/D/V. In furtherance, pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants, based on the provisions contained within The Alaska Native Claims Settlement Act. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity Posters provided by OFCCPhere (******************************************* . All candidates must apply online at ***************** , and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance *****************/careers/recruitment/ . The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) UIC Government Services (UICGS / Bowhead) provides innovative business solutions to federal and commercial customers in the areas of engineering, maintenance services, information technology, program support, logistics/base support, and procurement. Collectively, the fast-growing Bowhead Family of Companies offers a breadth of services which are performed with a focus on quality results. Headquartered in Springfield, VA, we are a fast-growing, multi-million-dollar company recognized as a top Alaska Native Corporation providing services across the Department of Defense and many federal agencies. Bowhead offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and state or contract required paid time off programs. **Join our Talent Community!** Join our Talent Community (************************************************************************ to receive updates on new opportunities and future events. **ID** _2025-24273_ **Category** _Information Technology_ **Location : Location** _US-NJ-Picatinny_ **Min** _USD $50,000.00/Yr._ **Max** _USD $90,000.00/Yr._ **Clearance Level Must Be Able to Obtain** _N/A_ **Minimum Clearance Required** _Secret_ **Travel Requirement** _Less than 10%_

Must Have Technical/Functional Skills * Primary Skill: Ping Access * Secondary: Ping Federate * Tertiary Skill: Linux * Experience: Minimum 10 years Roles & Responsibilities * 8+ years of Production support experience on Ping Access, Ping Federate, Ping Directory, PKI, Splunk, excellent knowledge of Identity and Access Management (IAM) domain. * Excellent knowledge on Linux, Networking (TCP/IP), Information security. LINUX is Required. * Well versed with ITIL framework * Excellent Communication Skills * Demonstrate a strong work ethic and takes pride in accomplishment. * CISSP OR equivalent Information Security domain certificate will be value add. * Exhibits strong drive for results and success. * Persists in the face of significant difficulties, does not give up easily. Identity and Access management (IAM) operations team is accountable for the successful delivery of all operational services globally for the IAM applications and infrastructure of the bank. This team supports a wide range of IAM infrastructure such as Single Sign On, Consolidate Directory Services Network (CDSN), Federated Identity (aka SAML), PKI infrastructure and tools, Extended Authentication Services, Strong Authentication, SailPoint and Splunk. This includes problem engagement during triage, service restoral, identification of root cause, and facilitation and co ordination of identification of root cause and permanent fix resolution - in accordance with agreed upon practices. Generic Managerial Skills, If any Identity and access Management TCS Employee Benefits Summary: * Discretionary Annual Incentive. * Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. * Family Support: Maternal & Parental Leaves. * Insurance Options: Auto & Home Insurance, Identity Theft Protection. * Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. * Time Off: Vacation, Time Off, Sick Leave & Holidays. * Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. Salary Range : $110,000-$120,000 a year

Service Desk Systems Engineer Job ID: 21-12822 TECHNICAL SKILLS * -Basic working knowledge with Microsoft Excel, Word, Outlook and GSuite products -Advanced telephone and customer service skills -High energy and motivated -Superior verbal and written communication skills -The ability to overcome objections -Excellent time management/work organization skills -Strong attention to detail -Willingness to continually learn and obtain further development -Ability to successfully adapt to changing workload and time constraints. JOB DESCRIPTION * Will require to be on site three days a week every other week. SUMMARY Provide call center (phone) support for hardware and software application problems related to desktops, laptops, printers and other electronic peripherals and devices. Log and track support calls into the department's call tracking system. Research and resolve tier 1 application and technical support issues. Escalate higher tiered support issues to appropriate IT departments for resolution. Ensure that all support calls are resolved and closed within established service levels. Follow up with end users to confirm that support issues have been addressed appropriately and within expected timeframe. Must be flexible to be able to handle other Service Desk task's. ESSENTIAL DUTIES 60% Provides call center (phone) support for hardware and software application problems related to desktops, laptops, printers and other electronic peripherals and devices 20% Provide technical assistance to Service Desk Team members to resolve caller issues. 10% Responsible for documenting, tracking and monitoring assigned problems to ensure resolution in a timely manner 10% Responsible for follow up with end users to confirm support issues are resolved LEVEL BASED COMPETENCIES Level Based Competencies are to be designated based on job level and content. * Strong Communication skills (verbal & written) * Developing Decision Making skills * Good Collaboration skills * Strong Customer Focus (due to role) * Initiates Self Action some of the time * Developing Business Acumen * Developing Skills in Building Working Relationships and Team Work * Developing Stress Tolerance skills KNOWLEDGE, SKILLS & ABILITIES Technical knowledge/skills (entry, intermediate, advanced) * Strong PC and Windows Operating System skills * Strong PC Hardware skills * Strong knowledge and execution of IT Standards, Policies and Procedures * Good knowledge of Information Security Awareness * Strong knowledge of Systems, Applications, & Technologies * Active Directory * ServiceNow * Gsuite General knowledge/skills (entry, intermediate, advanced) * Strong communication/active listening skills * Strong customer service focus * Relies on extensive experience and judgment to plan and accomplish goals * Strong ability to Multi Task * Strong Analysis & Problem Solving Skills * Developing Adaptability EDUCATION/EXPERIENCE * Bachelor's Degree in Computer Science, Information Systems or other related field, 3 to 5 years experience in IT, or Associates Degree from a Technical Institution * 3 to 5 years of IT work experience including customer service and/or production support in a multi-platform environment * Job details *

FULLTIME. Pease note: It is not a pure PMO Project Manager or Completely Technical Development manager role. The role is not expected to do design, development, etc. Mainly Production incident management, defect fixing & hot patches. Detailed JD: • About 12+ years in overall IT. • Technical background - Preferably Java development background • PL-SQL skills - Intermediate level • Basic conceptual knowledge on Network, Firewall, Clustering, Replication, etc • Experience in L3 support • Experience in Defect Triaging, Functional Analysis • Project Management skills to drive a large global support team (25+ today, expected to grow to 50 in next 6-12 months) • Excellent communication and articulation skills. • Experience interfacing and providing status report and other metrics reporting to senior stakeholders (Director & MD level) • Experience in building relationship & Coordination with various cross functional groups (Functional, Development, Production Support, Release Management, et al) • Experience in driving and mentoring team Needs to take “Driver seat” and run independently with minimal supervision. Additional Information All your information will be kept confidential according to EEO guidelines.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

About Us: CubX is a rapidly growing Managed Service Provider (MSP) redefining how businesses experience IT. We design secure, cloud-based environments for multi-site and enterprise organizations - blending deep technical expertise with a personal, proactive approach. We're seeking a Tier 3 IT Technician / Systems Engineer - a senior-level engineer who leads advanced IT projects, handles escalations from Tier 1 and Tier 2 teams, and plays a key role in client environment design and migrations. This role requires strong technical depth, excellent communication, and the ability to take ownership from start to finish. Why CubX? At CubX, we believe our clients are more than just tickets-they're our friends. We're committed to providing top-notch service with a personal touch. We like to take a creative approach, think outside the box, and get ahead of issue before they arise. We also believe in providing a balanced environment, with benefits that include: Competitive Salary & Comprehensive Benefits Package: Health, dental, vision, 401(k), and PTO. Professional Development: Access to training and certification programs to grow your skills in areas like Microsoft 365, Azure, and networking. Collaborative Culture: Work alongside a sharp, motivated team that values initiative and creative problem-solving. Fun & Inclusive Company Culture: Team events, social activities, onsite gym for physical wellness, and a supportive work environment that values your ideas and input. What you'll be doing: Escalation & Advanced Troubleshooting: Handle escalations from Tier 1 and Tier 2 engineers for complex Microsoft 365, Azure, Intune, and network issues. Perform root-cause analysis and implement permanent resolutions. Project Implementation & Migration: Lead or co-lead client migrations including Microsoft 365 tenant setups, email and data migrations, SharePoint and OneDrive transitions, Intune and Autopilot rollouts, and network upgrades. Manage Your Workload: Stay organized and on top of tasks to ensure timely completion. Cloud & Identity Management: Manage Microsoft 365 administration (Exchange Online, Teams, SharePoint, OneDrive) and Azure AD configurations including Conditional Access, device compliance, and identity protection. Networking & Infrastructure: Configure, Design, and maintain firewalls, VLANs, VPNs, and Wi-Fi networks using SonicWall, Meraki, and Unifi, FortiGate, Cisco, and troubleshoot complex DNS, DHCP, and connectivity issues across multi-site environments. Endpoint & Security Management: Architect Intune profiles, compliance policies, Autopilot provisioning, and Defender for Endpoint deployments. Maintain system security through Microsoft 365 Security & Compliance Centers. Azure Administration: Assist with tasks related to Azure Active Directory (Azure AD), Virtual Machines, Azure Networking, and cloud-based resource management Server & File System Knowledge (Migration-Focused) Leverage strong understanding of Windows Server environments (2016/2019/2022) to support data and identity migrations into modern cloud-based solutions. Perform Active Directory cleanup, GPO rationalization, and DNS validation during tenant or domain transitions. Migrate on-premises file shares to SharePoint and OneDrive, ensuring correct permissions, folder structure, and access continuity. Identify and decommission legacy infrastructure as part of the move toward fully managed, cloud-first environments.Automation & Scripting: Utilize PowerShell and automation tools to streamline provisioning, reporting, and system maintenance. Develop and document reusable scripts to support repeatable processes. Security & Compliance: Configure SPF, DKIM, and DMARC. Strengthen endpoint protection and ensure compliance with CubX and client security standards. Documentation & Mentorship: Maintain detailed documentation for tickets, projects, and configurations. Mentor Tier 1/2 staff, review their work, and help establish standardized procedures. Virtualization & Cloud Services (Migration-Focused): Support and guide migrations of on-prem workloads into Azure, leveraging knowledge of virtual machines, networking, and storage. Assist with Hyper-V or VMware transitions during modernization projects and advise on architecture, performance, and cost optimization in cloud environments. Hardware & Software Support (Advanced): Provide advanced diagnostics and remediation for desktops, laptops, and peripheral devices across mixed environments. Perform deep system analysis to resolve hardware or OS-level issues, optimize endpoint performance, and ensure compatibility during migrations or policy rollouts. Oversee large-scale software deployments, patch automation, and driver management through Intune and scripting to maintain secure, reliable device fleets.. Build Client Relationships: Maintain a helpful, friendly demeanor while assisting clients. Business Solutions & Workflow Optimization: Analyze and resolve client technology challenges that impact business operations - identifying inefficiencies, recommending software or process improvements, and designing solutions that align technology with organizational workflows. Ticket Management & Documentation: Maintain accurate service tickets, document solutions, and ensure timely communication with clients using ITSM tools After-Hours Escalation: Serve as a senior escalation contact for critical issues when needed. Client Training & Education: Provide guidance and training to clients on best practices, system usage, and IT security measures. Proactive Improvement: Identify recurring pain points, propose system enhancements, and contribute to CubX's continuous improvement culture. Requirements Qualifications Bachelor's degree in Information Technology or equivalent hands-on experience. Minimum 5 years' experience in an MSP or similar environment. Minimum 3 years' experience handling Tier 3 or escalation-level responsibilities. Expert knowledge of Microsoft 365, Azure AD, Intune, and endpoint management. Strong background in network configuration and troubleshooting (VLANs, VPNs, Wi-Fi, firewalls). Skilled in PowerShell scripting and automation. Familiarity with Windows Server and Active Directory (for troubleshooting, not management). Excellent written and verbal communication skills with a strong customer service orientation. Proven ability to manage multiple projects and deadlines in a fast-paced MSP environment. Preferred Certifications Microsoft Certified: Cybersecurity Architect Expert (SC-100) Microsoft Certified: Enterprise Administrator Expert (MS-102) Microsoft Certified: Intune Administrator (MD-102) CompTIA Security+ / CySA+ or Cisco CCNP / Fortinet NSE 4+ Benefits Competitive pay with performance-based growth opportunities Paid time off and company holidays Health, dental, and vision insurance with HSA and FSA options 401(k) retirement plan with company match On-site gym promoting employee wellness Modern, collaborative office environment designed for productivity Ongoing training and professional development programs Access to cutting-edge technology and real-world project experience Team events and employee appreciation initiatives Strong company culture centered on innovation, teamwork, and growth

IT Support Specialist Department: IT Reports To: Technical Support Manager Pay: $65,000 - $75,000 *** This position will start on a temporary basis with the potential for permanent hire based on performance and business needs *** Make a greater impact at Bonduelle Americas! Bonduelle Americas is a certified B Corp inviting people to embrace a flexitarian lifestyle with an expanding portfolio of plant-rich products available in and beyond the produce aisle. We operate four facilities and employ nearly 3,000 Associates in the US. Bonduelle Americas is a wholly-owned subsidiary of Groupe Bonduelle (BON.PA), an established global brand with more than 170 years of family heritage bringing the joy of plants to tables around the world. Globally, our ready-to-eat plant-rich food products are grown on 173,000 acres by our grower partners and marketed in nearly 100 countries. Our mission is to inspire the transition toward a plant-rich diet to contribute to people's well-being and planet health. Join us at Bonduelle Americas for an opportunity to advance your career in a culture that places people first. As a valued member of our company, you will work in a mission-driven environment aimed at preserving the planet's resources while providing healthy plant-based products to millions of consumers around the world. Position Summary The IT Support Technician is responsible for providing first-line technical assistance to end users across a variety of IT issues in a manufacturing environment. This individual will identify, research, and resolve technical problems while responding to support requests via phone, email, and in-person interactions. The role requires both technical expertise and strong communication skills to understand user needs, provide timely resolutions, and ensure high levels of customer satisfaction. In addition to resolving day-to-day IT issues, this position provides on-site support in a fast-paced factory setting and contributes to company-wide IT initiatives. Primary Duties & Responsibilities End User & Technical Support - 80% Provide first-line response to help desk tickets, ensuring timely diagnosis and resolution of technical issues. Troubleshoot and resolve problems related to hardware, software, email, networks, and peripheral devices. Set up and configure new computers, operating systems, software applications, and peripherals (printers, scanners, etc.). Troubleshoot network equipment including routers, switches, modems, wireless access points, and Ethernet cabling. Deliver on-site, telephone, and remote support to end users, including VIP/executive-level personnel. Perform basic printer/copier maintenance and coordinate with vendors for timely issue resolution. Document all support interactions, ensuring accurate tracking and proper closure of tickets in line with Service Level Agreements (SLAs). Manage customer expectations throughout issue life cycle and escalate high-priority incidents when required. General IT & Project Support - 20% Maintain quality service standards by identifying trends, resolving recurring issues, and recommending improvements. Assist project managers and business-facing teams with IT onboarding for projects and new initiatives. Provide occasional after-hours support for critical incidents or escalations. Participate in company-wide IT meetings, initiatives, and team efforts to continuously improve service delivery. Minimum Qualifications High School Diploma with IT A+ Certification (or equivalent experience). 2-3 years of hands-on experience in end user support within an IT service desk or similar environment. Strong communication skills (verbal and written) with ability to interact effectively across all levels of the organization. Proven ability to diagnose and resolve basic technical issues. Experience in a Consumer Packaged Goods (CPG), food, or manufacturing environment preferred. Must be comfortable working onsite and on an on-call basis. Desired Qualifications & Skills Advanced knowledge of Microsoft 365, Adobe products, and other productivity tools. Strong troubleshooting experience with Windows 11 and Mac OS X environments. Familiarity with Active Directory, DHCP, DNS, GPOs, and Windows Server services. Networking experience, including wireless access point connections and VPN technologies. Experience with Cisco Umbrella and DNS security solutions. Ability to support handheld devices and third-party applications. Excellent problem-solving skills with a proactive, self-starter mindset. Strong documentation skills and willingness to learn unfamiliar systems. Ability to work independently as well as in a collaborative team environment. Key Competencies Customer Service Orientation Technical Troubleshooting Clear & Effective Communication Adaptability in a Manufacturing Environment Initiative & Ownership of Issues Team Collaboration

IT Support Specialist Department: IT Reports To: Technical Support Manager Pay: $65,000 - $75,000 *** This position will start on a temporary basis with the potential for permanent hire based on performance and business needs *** Make a greater impact at Bonduelle Americas! Bonduelle Americas is a certified B Corp inviting people to embrace a flexitarian lifestyle with an expanding portfolio of plant-rich products available in and beyond the produce aisle. We operate four facilities and employ nearly 3,000 Associates in the US. Bonduelle Americas is a wholly-owned subsidiary of Groupe Bonduelle (BON.PA), an established global brand with more than 170 years of family heritage bringing the joy of plants to tables around the world. Globally, our ready-to-eat plant-rich food products are grown on 173,000 acres by our grower partners and marketed in nearly 100 countries. Our mission is to inspire the transition toward a plant-rich diet to contribute to people's well-being and planet health. Join us at Bonduelle Americas for an opportunity to advance your career in a culture that places people first. As a valued member of our company, you will work in a mission-driven environment aimed at preserving the planet's resources while providing healthy plant-based products to millions of consumers around the world. Position Summary The IT Support Technician is responsible for providing first-line technical assistance to end users across a variety of IT issues in a manufacturing environment. This individual will identify, research, and resolve technical problems while responding to support requests via phone, email, and in-person interactions. The role requires both technical expertise and strong communication skills to understand user needs, provide timely resolutions, and ensure high levels of customer satisfaction. In addition to resolving day-to-day IT issues, this position provides on-site support in a fast-paced factory setting and contributes to company-wide IT initiatives. Primary Duties & Responsibilities End User & Technical Support - 80% Provide first-line response to help desk tickets, ensuring timely diagnosis and resolution of technical issues. Troubleshoot and resolve problems related to hardware, software, email, networks, and peripheral devices. Set up and configure new computers, operating systems, software applications, and peripherals (printers, scanners, etc.). Troubleshoot network equipment including routers, switches, modems, wireless access points, and Ethernet cabling. Deliver on-site, telephone, and remote support to end users, including VIP/executive-level personnel. Perform basic printer/copier maintenance and coordinate with vendors for timely issue resolution. Document all support interactions, ensuring accurate tracking and proper closure of tickets in line with Service Level Agreements (SLAs). Manage customer expectations throughout issue life cycle and escalate high-priority incidents when required. General IT & Project Support - 20% Maintain quality service standards by identifying trends, resolving recurring issues, and recommending improvements. Assist project managers and business-facing teams with IT onboarding for projects and new initiatives. Provide occasional after-hours support for critical incidents or escalations. Participate in company-wide IT meetings, initiatives, and team efforts to continuously improve service delivery. Minimum Qualifications High School Diploma with IT A+ Certification (or equivalent experience). 2-3 years of hands-on experience in end user support within an IT service desk or similar environment. Strong communication skills (verbal and written) with ability to interact effectively across all levels of the organization. Proven ability to diagnose and resolve basic technical issues. Experience in a Consumer Packaged Goods (CPG), food, or manufacturing environment preferred. Must be comfortable working onsite and on an on-call basis. Desired Qualifications & Skills Advanced knowledge of Microsoft 365, Adobe products, and other productivity tools. Strong troubleshooting experience with Windows 11 and Mac OS X environments. Familiarity with Active Directory, DHCP, DNS, GPOs, and Windows Server services. Networking experience, including wireless access point connections and VPN technologies. Experience with Cisco Umbrella and DNS security solutions. Ability to support handheld devices and third-party applications. Excellent problem-solving skills with a proactive, self-starter mindset. Strong documentation skills and willingness to learn unfamiliar systems. Ability to work independently as well as in a collaborative team environment. Key Competencies Customer Service Orientation Technical Troubleshooting Clear & Effective Communication Adaptability in a Manufacturing Environment Initiative & Ownership of Issues Team Collaboration

Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in Commerical & Investment Bank - Production Management team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Job responsibilities Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure Required qualifications, capabilities, and skills 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud Experience in observability and monitoring tools and techniques Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework Experience with an IBM zSeries Mainframe environment. Knowledge of z/OS, JCL, TSO/ISPF Experience and knowledge of COBOL/Natural Experience and knowledge of DB2/Adabas and VSAM & utilities Knowledge of CONTROLM/CA7/ZEKE scheduling tool Experience working with all types of data files including Generation Data Groups, VSAM, Partitioned, and Physical Sequential files Experience using incident management tools (Service Now) Preferred qualifications, capabilities, and skills Knowledge of relevant businesses such as securities, fund accounting, clearance, securities lending, cash management and alternative investments (e.g. derivatives and hedge funds) or the organization's that use these services DYL280/SAS/EZYTRIEVE, Unix/Linux/Windows Distributed Application Support AWS cloud experience Experience managing projects and migrations