Remote Support Technician Jobs in Norfolk, VA

Workday - Functional Support Analyst Duration: 12 Months Our innovative and growing company is seeking to hire experienced candidates for the position of HRMS Functional Support Analyst for its Workday HRMS application. We look forward to viewing your resume. Looking to hire a HRMS Functional Support Analyst with proven experience on the capability of Workday's HRMS applications with emphasis on Workforce Management, Recruiting, Benefits and Payroll to work with multiple teams of composed of technical and business analysts to provide support and lead functional team in implementation or upgrade for Agency's HRMS application. On-going provide functional support to end user community to support in utilization of its Workday HRMS application to its full capability. Individual must be well versed in functional aspects of core Workday HRMS modules with insight into technical aspects. Individual must be able to define requirements based on current functionality and SME knowledge, as well as be able to map requirements to test scripts and validate not only documented requirements but validate current and future functionality against identified business processes and test scenarios. Expertise in working closely with technical resources to map functional design to technical design is required. Essential Job Functions: Implementation Work with technical team and functional users to plan and upgrade or implement HRMS application. Provide daily user support and troubleshooting of issues. Functional liaison with technical team for issues or enhancements needing IT support. Including working with users to provide applicable functional specifications and system testing of IT fixes and enhancements. Work with functional users to ensure continuous effective use of agency's HRMS application. Assist users with utilizing additional delivered functionality. Assist with leading requirement analysis sessions to gather key business objectives. Work with team to continually build application business processes. Provide power user support in creation of advanced reports for team shared use. On-going review of regulatory changes; to include working with functional users to communicate, test and build of training in support of changes to application based on released updates and upgrades. Work with functional team to gather and document requirements to apply system solutions to business problems. Assist functional users in performing configuration changes, testing, training and business process documentation as needed. Provide continuous mentoring and knowledge transfer to functional users. HRMS Functional Support Analyst Manage records created and received in compliance with the Records Management Policies and Procedures. Perform other functional analyst support duties as needed. Required Knowledge, Abilities and Skills essential to Job Functions: Proven experience as Workday HRMS Functional Support analyst in the implementation of Workday's HRMS ERP systems. Proven experience with full lifecycle implementation with Workday HRMS ERP system and technical knowledge of Workday HRMS applications. Exemplified advanced knowledge in understanding of business requirements, processes and implementation approaches for three or more of the following Workday HRMS core modules: Workforce Management, Benefits Administration, Payroll, Recruiting or Absence Management. Experience with configuring Workflow approvals. Demonstrated experience with implementing and managing application security for Workday's HRMS system. Must be able to QA test development work and work with the technical development team to ensure customer requirements are met. Advanced knowledge of HR business practices, workflow analysis, business systems design, and process re-engineering. Proven experience in requirement gathering, fit/gap analysis, documenting design, test planning, test scripts etc.… Accountable and strong rapport with technical counterpart and user community. Willing to provide leadership in the development of functional skills in others through active knowledge sharing. Technical proficiency in developing user reports with Workday's HRMS system. Technical proficiency with SQL for reviewing data, troubleshooting and testing/validating source system data. Demonstrated ability to handle multiple priorities effectively and efficiently. Demonstrated skill in verbal and written communications. Excellent issue resolution (problem diagnosis), analytical and troubleshooting skills. Demonstrated commitment to and understanding of best practices in quality customer service. Required Software Knowledge and Skills essential to Job Functions: Proficiency in using computer systems and the listed software applications associated with performance of assigned work is essential. Basic problem-solving skills associated with software applications used is expected. Software usage relevant to job duties will be evaluated. Software applications: Advanced knowledge of MS Office products (with particular emphasis on Excel, Project, and Visio (or other flowcharting software)). Qualifications: Training and/or Education: BA/ BS degree in Business Administration or Management Information Systems or closely related field or the equivalent combination of education and experience required. Required Experience: 7 + years of operational experience supporting Workday's HRMS application. 6 + years proven Workday HRMS system implementation / upgrade experience. 2+ full Workday HRMS Software Development Life Cycle (SDLC) implementations Worked as Workday HRMS Functional Lead 2+ implementation and/or upgrade projects. Licenses or Certificates: Possess a valid Driver's License. Acquire a Virginia Driver's License within 60 days after the date of hire (in instances when an out of state license is not the applicant's current state of residence).

Our client, seeks an accomplished Workday HRMS Functional Support Analyst. *** Candidate must be authorized to work in USA without requiring sponsorship *** ********************************************************************* *** Location: Norfolk VA or Hampton VA *** Duration: Permanent / Fulltime / Direct-Hire Notes: Candidate may be required to occasionally travel to other facilities for meetings, training, or other such events. Possess a valid driver's license. Description: Seeking to hire experienced candidates for the position of HRMS Functional Support Analyst for its Workday HRMS application. Work with technical team and functional users to plan and upgrade or implement HRMS application. Provide daily user support and troubleshooting of issues. Functional liaison with technical team for issues or enhancements needing IT support. Including working with users to provide applicable functional specifications and system testing of IT fixes and enhancements. Work with functional users to ensure continuous effective use of agency's HRMS application. Assist users with utilizing additional delivered functionality. Assist with leading requirement analysis sessions to gather key business objectives. Work with team to continually build application business processes. Provide power user support in creation of advanced reports for team shared use. On-going review of regulatory changes; to include working with functional users to communicate, test and build of training in support of changes to application based on released updates and upgrades. Work with functional team to gather and document requirements to apply system solutions to business problems. Assist functional users in performing configuration changes, testing, training, and business process documentation as needed. Provide continuous mentoring and knowledge transfer to functional users. Manage records created and received in compliance with the records management policies and procedures. Qualifications: 7 + years of operational experience supporting Workday's HRMS application. 6 + years proven Workday HRMS system implementation / upgrade experience. 2+ full Workday HRMS Software Development Life Cycle (SDLC) implementations. Worked as Workday HRMS Functional Lead 2+ implementation and/or upgrade projects. Proven experience on the capability of Workday's HRMS applications with emphasis on Workforce Management, Recruiting, Benefits and Payroll to work with multiple teams of composed of technical and business analysts to provide support and lead functional team in implementation or upgrade for Agency's HRMS application. Individual must be well versed in functional aspects of core Workday HRMS modules with insight into technical aspects. Individual must be able to define requirements based on current functionality and SME knowledge, as well as be able to map requirements to test scripts and validate not only documented requirements but validate current and future functionality against identified business processes and test scenarios. Expertise in working closely with technical resources to map functional design to technical design is required. Proven experience as Workday HRMS Functional Support analyst in the implementation of Workday's HRMS ERP systems. Proven experience with full lifecycle implementation with Workday HRMS ERP system and technical knowledge of Workday HRMS applications. Exemplified advanced knowledge in understanding of business requirements, processes and implementation approaches for three or more of the following Workday HRMS core modules: Workforce Management, Benefits Administration, Payroll, Recruiting or Absence Management. Experience with configuring Workflow approvals. Demonstrated experience with implementing and managing application security for Workday's HRMS system. Must be able to QA test development work and work with the technical development team to ensure customer requirements are met. Advanced knowledge of HR business practices, workflow analysis, business systems design, and process re-engineering. Proven experience in requirement gathering, fit/gap analysis, documenting design, test planning, test scripts etc. Willing to provide leadership in the development of functional skills in others through active knowledge sharing. Technical proficiency in developing user reports with Workday's HRMS system. Technical proficiency with SQL for reviewing data, troubleshooting and testing/validating source system data. ******************************************************************** I'd love to talk to you if you think this position is right up your alley, and assure a prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you. Satwinder “Sat” Singh Lead Technical Recruiter Company Overview: Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally; as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients' businesses forward. Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Applicants, with criminal histories, are considered in a manner that is consistent with local, state, and federal laws.

Apex Systems has an opening for an IT Specialist/MOC Technician at the Mid level in Norfolk, VA! This will be a Long Term Contract supporting one of our Largest Government Clients along the East Coast. Please see below for additional details. Title: IT Specialist MID/MOC Floater Pay Rate on Contract: $26.03 / Hourly Rate + $4.93/hr Fringe Benefit Location: Norfolk, VA Contract Type: Long Term Contract Schedule: M-F 7am-430pm with flexibility to work 7am-7pm or 7pm-7am on an as needed basis for the MOC Technicians) Requirements: Active Secret Security Clearance CompTIA Security+ 4+ Years of IT Experience Job Summary: Hands-on software and hardware repair Must feel comfortable troubleshooting laptops, desktop devices, peripheral equipment, and basic Outlook issues Windows Server and Windows 7/8/10 experience highly desired Collect, identify, define, and organize detailed user and information technology requirements Candidate will help with project planning Work independently with minimal direction and be able to help conceptualize, design, construct, test and implement portions of their information technology solutions Assist information engineers in coding, testing, implementation, and documentation projects Conceptualize, design, construct, test, and implement portions of business and technical Information Technology (IT) solutions through application of appropriate software development life cycle methodology. Interact with the customer to gain an understanding of the business environment, technical context, and organizational strategic direction. Define scope, plans, and deliverables for assigned projects. Collect, identify, define, and organize detailed user and IT requirements. Coordinate and collaborate with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations. Confirm and prioritize project plans and deliverables with the customer. Participate in business and technical IT solution implementations, upgrades, enhancement, and conversions. Apply metrics to monitor performance and measure key project criteria. Prepare system documentation. Establish and maintain security, integrity, and business continuity controls and documents Analyze, identify and resolve business and or technical problems using appropriate tools. Participate in special studies and stay current on emerging tools, techniques, and technologies. Experience in Information Systems (IS). Specialized experience in a single discipline such as assembly/integration, cross-discipline functions, data engineering, industry expertise, knowledge engineering or legacy evolution. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at ******************************** or ************.

Job Title: Hardware Assembly and Server Provisioning Technician Department: Assembly Position: Exempt or Non-Exempt, Full-Time, Part-Time, Temporary, Internship IPConfigure is looking to expand our technical staff to meet our growing hardware manufacturing business. The Hardware Assembly Technician will build/assemble servers designed to meet the specific needs of Video Surveillance customers. The ideal candidate will work in person at our Norfolk, Virginia location. Duties/Responsibilities Assemble multiple servers a day Follow quality control procedures; report problems Test for basic functionality of hardware Prepare and maintain accurate and detailed records for each server build Perform assembly activities prior to and upon completion, such as cleaning and organizing Perform other duties as assigned Requirements Building servers and workstations Fundamental understanding of PC/Server architecture and components Mechanically inclined, solid understanding of how various technologies work Component level diagnostic skills Self-motivated, Multi-tasker, and a good team player Quick learner and self-starter Strong attention to detail and ability to thrive in fast-paced environment Education And Experience HS diploma or equivalent education ComTIA A+ or related hardware certifications preferred Physical Requirements Ability to lift up to 70 pounds Sitting, standing and reaching for extended periods of time Benefits N/A IPConfigure, Inc. provides equal employment opportunities to all qualified persons and administers all aspects and conditions of employment without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical or mental disability, severe/morbid obesity, medical condition, military or veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws.

We are currently looking for a senior IT/OT network engineer to work on the configuration and deployment of SCADA network and server equipment/environment. This is a role with a company that has a great mission and is growing very quickly. They also have great benefits and perks! Job Responsibilities Serve as a Subject Matter Expert (SME) in designing, configuring, installing, and commissioning SCADA network and server equipment. Deploy and document server clusters, SCADA network devices and SCADA software infrastructure Lead documentation efforts, including network diagrams, firewall configurations, and VPN setups. Collaborate with senior engineers to develop and standardize OT templates and guides. Troubleshoot communication and networking issues in SCADA systems. Mentor junior engineers and ensure knowledge transfer. Skills & Qualifications BS in Engineering with 5+ years of experience or equivalent expertise. Advanced deployment/configuration of Windows OS, Linux, and network devices. Strong knowledge of networking concepts (e.g., VLANs, NATing, ACLs, DMZs, VPNs, NERC-CIP standards Hands-on experience with CLI tools (PowerShell, Linux CLI, SSH for networking). Expertise in virtualization (VM clusters, redundancy, containerization). Experienced in implementing communication networks for critical infrastructure Preferred Qualifications: Experienced working in an OT environment preferably with devices deployed to harsh conditions environment Certifications (e.g., CCNA, Palo Alto, Fortinet). If have experience with Palo Alto firewalls, Hirschmann switches and/or Nutanix that is a plus

Norfolk, VA Full Time Proposal Manager/Supervisor **Primary Functions:** * Provide troubleshooting assistance and problem resolution for computer systems in a variety of environments. * Provide assistance and resolution for personal computers, mini/mainframe computers, client-servers as well Local Area Networks (LANs), Wide Area Networks (WANs), and web pages. **Education/Experience/Skills:** * High School diploma or GED * Must be working towards one of the relevant certifications below or with COR approval complete a vendor/platform specific certification. + Relevant Certification - Professional Software Engineering Master (PSEM) - Certified Software Development Professional (CSDP) + COR Approved Platform Specific Certification - Microsoft role-based certifications - Microsoft Certified Applicable s Developer (MCAD) - Microsoft Certified Database Administrator (MCDBA) - CISCO Certified Network Professional (CCNP) - CISCO Certified Design Professional (CCDP) - Oracle Certified Professional (OCP) - VMWare Certified Professional (VCP). * One (1) year experience providing troubleshooting assistance and problem resolution for computer systems in a variety of environments. * Experience providing assistance and resolution for personal computers, mini/mainframe computers, client-servers as well Local Area Networks (LANs), Wide Area Networks (WANs), and web pages. + In lieu of experience, individual shall have completed 30 hrs. of postsecondary computer-related classes with a 3.0/4.0 cumulative GPA (resume to specify completed relevant courses). **What Your Experience Working for Us Will Be Like** Ask any of our employees and they will tell you SSI is a great place to work with an upbeat and positive culture. We take pride in our work to continuously improve on our performance in a manner that enhances the mission of the agencies we serve while expanding opportunities for our employees and our company. **About Synectic Solutions, Inc. (SSI)** Synectic Solutions, Inc. (SSI), is an award-winning, 20-year government contracting agency focused on the areas of logistics, engineering, management, and information technology. SSI is a growing organization committed to exceeding customer expectations, to continually improving all products, services, and processes, and to perform all work with the commitment to upholding the highest standards and ethics. If this job sounds like a fit for you, then click on the ‘apply' button below. Good luck! + a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or + a person who was discharged or released from active duty because of a service-connected disability.

**On-site** Full time Norfolk, Virginia, United States **Description** Spectrum is seeking highly qualified IT Technical Support Specialist to support our proposal for a new program located in Norfolk, VA. ***Key Roles and Responsibilities*** As an IT Technical Support Specialist, you should have experience or the ability to acquire skills related to: * Military messaging format lines * Drafting, releasing, and responding to messages * Knowledge of who can release messages Desired qualifications include training and/or experience in developing/managing military messaging systems and experience with Command and Control Official Information Exchange (C2OIX). It is also desired to have experience using functional and/or technical specifications for various operating systems and software applications in both NIPRNET and SIPRNET network systems. Additionally, the ability to adhere to policies, instructions, and guidelines set forth by the Department of the Navy, Department of Defense, Naval Computer and Telecommunications Station Atlantic, and Commander Naval Network Warfare Command is required. Knowledge of applicable documentation, instructions, and policies regarding message traffic handling procedures is also necessary. **Requirements** **General Experience:** Four (4) years of relevant IT service desk/technical support experience. Two (2) years of experience, or a combination of one (1) year of experience and one (1) year of formal training, desired experience with military message handling system(s) and procedures. **Specialized Experience:** Experience and demonstrated knowledge in conducting basic IT troubleshooting and applying techniques to resolve customer issues. Effective written and oral communication with Government civilian, Military personnel, and other Contractors at all levels of staff and management to ensure customer satisfaction and requirements are met. Experience with Windows 10 and core applications including Office 2016, Internet Explorer (latest version), Adobe products, and other Microsoft applications. Desired experience with DISA Windows 10 SHB (Secure Host Baseline) and SharePoint 2013. Possession of a valid N5005424R3000 - FINAL Page 13 of 108 driver's License. Meeting operational requirements (i.e. contractor personnel should arrive ready to work with proper certifications) and meeting minimum credential requirements IAW DoD 8570.01-M, Information Assurance Workforce Improvement Program, DoD 8140. Experience or ability to acquire the skills in: military messaging format lines, drafting messages, releasing messages, trouble call responses, and knowledge of who can release messages. Training and/or experience in developing/managing military messaging systems desired. Experience with Command and Control Official Information Exchange (C2OIX) desired. Experience using functional and/or technical specifications for various operating systems and software applications for both NIPRNET and SIPRNET network systems desired. Ability to adhere to policies, instructions, and guidelines set forth under the Department of the Navy, Department of Defense, Naval Computer and Telecommunications Station Atlantic, and Commander Naval Network Warfare Command. Knowledge of applicable documentation, instructions, and policies regarding message traffic handling procedures. **Benefits** * Health Care Plan (Medical, Dental & Vision) * Retirement Plan (401k, IRA) * Life Insurance (Basic, Voluntary & AD&D) * Paid Time Off (Vacation, Sick & Public Holidays) * Family Leave (Maternity, Paternity) * Short Term & Long Term Disability * Training & Development * Wellness Resources * Stock Option Plan

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: SCA Job Qualifications: Skills: Antennas, Combat Systems, Corrective Maintenance, Onsite Support Certifications: None Experience: 2 + years of related experience US Citizenship Required: Yes Job Description: Tactical Data Links On Site Support Technician Technician will provide Onboard Maintenance Training (OBMT) to Ship's Force technicians in the operation, repair, maintenance, and logistics support of the Cooperative Engagement Capability (CEC) variants AN/USG-2 and AN/USG-2B, including the CP-2702/USG-2B Signal Data Processor (SDP), CV-4448/USG Power Distribution Media Converter (PDMC), C-12512/USG-2 Data Processing Terminal (DPT), AN/PYM-7 Technician Control Device (TCD), TD-1477/USG Time Code Generator (TCG), MO-23/USG Environmental Controller System Controller (ECSC), C-12513/USG Antenna Environmental Control Unit (AECU), AS-4558/USG Planer Array Antenna Assembly (PAAA), AS-4460/USG Shop Board Active Aperture Antenna (SBAA), CV-4321/USG CEP Input-Output Convertor (CIOC). The Technician shall perform/provide support during shipboard Combat Systems tasks including Combat Systems, Command, Control, Communications and Computer Readiness Assessment (C5RA), Combat System Post Availability Trials (CSPAT), Combat System Ship Qualification Trial (CSSQT), Integrated Comprehensive Monitoring Program (ICMP), Total Ship Readiness Assessment (TSRA), Board of Inspection and Survey (INSURV) programs, and Tech Assist events. These efforts may require rapid results in a stressful environment in order to meet ship's mission requirements. SPECIALIZED EXPERIENCE: Candidates possess either of the following Navy Enlisted Classification Codes (NEC): V39A - Cooperative Engagement Capability (CEC) AN/USG-2 Cooperative Engagement Transmission Processing Set (CETPS) Technician and/or V51A - CEC AN/USG-2B Technician including a minimum of two (2) years of experience in troubleshooting and repair of equipment within the scope of this NEC. Associates Degree in a related technical discipline, or the equivalent combination of education, technical training or work experience. The likely hourly rate for this position is between $29.75 - $40.25. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: Less than 10% Telecommuting Options: Onsite Work Location: USA VA Norfolk Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: SCA Job Qualifications: Skills: Antennas, Combat Systems, Corrective Maintenance, Onsite Support Certifications: None Experience: 2 + years of related experience US Citizenship Required: Yes Job Description: Tactical Data Links On Site Support Technician Technician will provide Onboard Maintenance Training (OBMT) to Ship's Force technicians in the operation, repair, maintenance, and logistics support of the Cooperative Engagement Capability (CEC) variants AN/USG-2 and AN/USG-2B, including the CP-2702/USG-2B Signal Data Processor (SDP), CV-4448/USG Power Distribution Media Converter (PDMC), C-12512/USG-2 Data Processing Terminal (DPT), AN/PYM-7 Technician Control Device (TCD), TD-1477/USG Time Code Generator (TCG), MO-23/USG Environmental Controller System Controller (ECSC), C-12513/USG Antenna Environmental Control Unit (AECU), AS-4558/USG Planer Array Antenna Assembly (PAAA), AS-4460/USG Shop Board Active Aperture Antenna (SBAA), CV-4321/USG CEP Input-Output Convertor (CIOC). The Technician shall perform/provide support during shipboard Combat Systems tasks including Combat Systems, Command, Control, Communications and Computer Readiness Assessment (C5RA), Combat System Post Availability Trials (CSPAT), Combat System Ship Qualification Trial (CSSQT), Integrated Comprehensive Monitoring Program (ICMP), Total Ship Readiness Assessment (TSRA), Board of Inspection and Survey (INSURV) programs, and Tech Assist events. These efforts may require rapid results in a stressful environment in order to meet ship's mission requirements. SPECIALIZED EXPERIENCE: Candidates possess either of the following Navy Enlisted Classification Codes (NEC): V39A - Cooperative Engagement Capability (CEC) AN/USG-2 Cooperative Engagement Transmission Processing Set (CETPS) Technician and/or V51A - CEC AN/USG-2B Technician including a minimum of two (2) years of experience in troubleshooting and repair of equipment within the scope of this NEC. Associates Degree in a related technical discipline, or the equivalent combination of education, technical training or work experience. The likely hourly rate for this position is between $29.75 - $40.25. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: Less than 10% Telecommuting Options: Onsite Work Location: USA VA Norfolk Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

We are seeking out a Technical Support Analyst who will be responsible for working with end users to resolve simple to complex technical issues in a geographically dispersed environment. The ideal candidate must have both strong technical troubleshooting skills spanning areas including applications, operating systems, hardware, networking / internet connectivity, among others and will possess excellent communication skills. In addition to their day to day support activities the selected candidate will assist the team in identifying areas of improvement when it comes to issue resolution processes, documentation, among other areas to assure the team continues to provide efficient, effective, and best of class support to all end users as our organization grows. Essential Responsibilities * Serve as the first point of contact for internal customers seeking technical assistance over the phone or email related to a broad range of technical issues. * Perform remote troubleshooting through diagnostic techniques and pertinent questions related to 1st to 3rd tier technical issues, including those related to applications, operating systems, hardware, networking, internet connectivity, servers, among other areas in a geographically disbursed environment. * Determine the best solution based on the issue and details provided by internal customers by asking the right questions to diagnose issues; update documentation related to issues resolved within the organization's knowledgebase for future use. * Report customer feedback and potential product requests to proper internal teams, direct unresolved issues to the proper point of escalation, and follow up with end users who have requested support to ensure their issues have been resolved. help create technical documentation and manuals to help expedite the issue resolution process for similar issues that arise in the future. Education and/or Experience * High School Diploma or equivalent required. Associate's Degree, Bachelor's Degree, or various applicable certifications highly desired. * 2 - 5 years of experience working in a progressive technical support capacity, with previous experience in solving simple to highly complex technical issues spanning multiple IT domains. * Strong understanding of applications, Mac / Windows O/S (Linux preferred, but not required), networking (routers, switches, LAN/WAN, wireless technology, TCP/IP, VPN's etc), servers (application, database, etc), hardware (laptops, printers, fax machines, peripherals, among others), email platforms and associated technology (Active Directory, Google Mail), ERP solutions (SAP, MS Dynamics) among others required. * Previous experience supporting Google Suite / GSuite solutions within an enterprise environment highly desired. * Ability to work on multiple priorities and/or support cases simultaneously. * Ability to build positive and collaborative relationships inside and outside the organization. * Excellent listening and communication skills, both verbal and written * Ability to complete tasks in both a professional and timely manner with minimal supervision.

See who benefits from our services. **Your skills** * 18 months of IT experience (or equivalent) * Breakfix experience on Desktop, laptops, POS systems. * Driving licence * Excellent time management skill * Be able to handle device installations (HP equipment) and deployments. * Hands & Eyes Support * Asset management & coordination * Willingness to drive to multiple client sites per day. **Your tasks** Our IT Field Service Break-Fix Technicians are a pivotal role in our organisation. Supporting one of our largest and longest partners, HP, we provide break/fix support for a huge variety of users - this could be laptop, desktop, even printers (we can provide the training on this). Operating mainly within the Virginia area, you will join a small time of like-minded and highly skilled engineers able to diagnose and fix a wide range of HP equipment. No 2 days are the same, visiting various customers throughout the day, big or small - all dealt with professionally, pragmatically and above all, leaving the user up&running - a job well done! You are assigned a region in which they operate - designed so that we as an organisation are sucessful in ensuring that everyone is able to reach home and family each night in good time to truly appreciate a strong home/work balance. Part time position. from 10 am to 2 pm. (4 hours a day, 5 days a week) 20 hours in total. **Be part of us** Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company. **Your benefits** * Dental insurance * Health/ Medical insurance * Internal career development program * International job opportunities * Life insurance * Sick leave payments Job-Id: 16488 IT Field Service (Break-Fix) Technician USA - Norfolk / Virginia Beach - VA Professionals **Field Service Technician** Enthuse customers and provide best experience through best in class hardware, software and technical support services USA - Portland, OR Apply now See who benefits from our services.

**Location:** Norfolk, VA Job Title: Cooperative Engagement Capability (CEC) On Site Support Technician **Company Name:** General Dynamics IT **Position Type:** Full Time **Post Date:** 11/18/2024 **Expire Date:** 01/11/2025 **Job Categories:** Engineering, Information Technology Job Description **Cooperative Engagement Capability (CEC) On Site Support Technician** **Tactical Data Links On Site Support Technician** Technicianwill provide Onboard Maintenance Training (OBMT) to Ship's Force technicians in the operation,repair, maintenance, and logistics support of the Cooperative Engagement Capability (CEC) variants AN/USG-2 and AN/USG-2B, including the CP-2702/USG-2B Signal Data Processor (SDP), CV-4448/USG Power DistributionMedia Converter (PDMC), C-12512/USG-2 Data Processing Terminal (DPT), AN/PYM-7 Technician ControlDevice (TCD), TD-1477/USG Time Code Generator (TCG), MO-23/USG Environmental Controller System Controller (ECSC), C-12513/USG Antenna Environmental Control Unit (AECU), AS-4558/USG Planer ArrayAntenna Assembly (PAAA), AS-4460/USG Shop Board Active Aperture Antenna (SBAA), CV-4321/USG CEPInput-Output Convertor (CIOC). The Technician shall perform/provide support during shipboard Combat Systems tasks including Combat Systems,Command, Control, Communications and Computer Readiness Assessment (C5RA), Combat System PostAvailability Trials (CSPAT), Combat System Ship Qualification Trial (CSSQT), Integrated ComprehensiveMonitoring Program (ICMP), Total Ship Readiness Assessment (TSRA), Board of Inspection and Survey(INSURV) programs, and Tech Assist events. These efforts may require rapid results in a stressful environment inorder to meet ships mission requirements. SPECIALIZED EXPERIENCE: Candidates possess either of the following Navy Enlisted Classification Codes (NEC): V39A - Cooperative Engagement Capability (CEC) AN/USG-2 Cooperative Engagement Transmission ProcessingSet (CETPS) Technician and/or V51A - CEC AN/USG-2B Technicianincluding a minimum of two (2) years of experience in troubleshooting and repair of equipment within the scope of this NEC. Associates Degree in a related technical discipline, or the equivalent combination of education, technical training or work experience. | Contact Information **Company Name:** **Website:**

Employment Type: Full Time, Mid level Department: Information Technology Contact Government Services is looking for a Litigation Support Technician to work at the United States Attorney's Office. As a Litigation Support Technician for CGS, you will be responsible for providing technical and analytical assistance involving Litigation Support of the United States Attorney's office. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: * Coordinates litigation support services (including trial preparation and presentation) in response to customer needs. Performs such services directly or in conjunction with the district's designated "Litigation Support Coordinator." Installs, configures, and maintains litigation support equipment; Develops standards and procedures for applications; and Coordinates efforts with other agencies involved in litigation team activities. * Litigation Support Systems Administration: Performs testing, quality assurance, configuration, installation, implementation, and maintenance of litigation support resources used for the transmission of information in data, voice, and/or video format. * Ensures systems availability, functionality, integrity, and efficiency. * Installs new or modified litigation support hardware and software. * Resolves hardware/software interface and interoperability problems. * Maintains and controls the district's litigation support equipment inventory. * Systems Security: Ensures the confidentiality, integrity, and availability of systems, networks, and data through the planning, analysis, development, implementation, maintenance, and enhancement of information systems security programs, policies, procedures, and tools. * Implements policies and procedures to ensure litigation support systems reliability and accessibility and to prevent and defend against unauthorized access to systems, networks, and data. * Promotes awareness of security issues among management and employees. * Implements programs to ensure users are aware of, understand and adhere to systems security policies and procedures * Provides customer support services including installation, configuration, troubleshooting, customer assistance, and training in response to user requirements. * Diagnoses and resolves problems in response to customer-reported incidents; installs, configures, troubleshoots, and maintains customer hardware and software; and provides customer training including orientation for new users. * Performs other related duties as assigned. Qualifications: * Must be a U.S. Citizen * Bachelor's Degree (In related field) * Must be able to successfully complete a stringent Background Investigation and obtain the required Government Security clearance * Experience with Litigation Support principles, methods, and practices * Experience with Litigation Support systems development concepts * Performance monitoring principles and methods * Quality assurance principles * Familiarity with Technical documentation methods and procedures * Familiarity with Systems security methods and procedures * Oral and written communication techniques * Experience with Litigation support databases working with load files such as IPRO Eclipse and Relativity * Experience with Discovery processing hardware and software such as Law Pre-Discovery and Nuix systems * Familiarity with Quality control of incoming data to comply with District Electronically Stored Information (ESI) Specifications Our commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting edge technology with world-class personnel to deliver customized solutions that fit our clients' specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years we've been growing our government-contracting portfolio, and along the way we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. * Health, Dental, and Vision * Life Insurance * 401k * Flexible Spending Account (Health, Dependent Care, and Commuter) * Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact: Email: ******************* $52,416 - $67,392 a year

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects. **Who we are supporting** The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium. The NCIA provides a wide range of services, including: * Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats. * Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations. * Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces. * Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks. * Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers. Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities. **The program** **Assistance and Advisory Service (AAS)** The NATO Communications and Information Agency (NCI Agency) is NATO's principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V. To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce. **Role Duties and Responsibilities** Software configuration * Assists in designing, verifying, documenting, amending and refactoring moderately complex software configurations for deployment. * Applies agreed standards and tools, to achieve a well-engineered result. * Collaborates in reviews of work with others as appropriate. System software * Monitors operational systems for resource usage and failure rates, to inform and facilitate system software tuning. * Applies system software parameters to maximise throughput and efficiency. * Installs and tests new versions of system software. * Contributes to preparation of software implementation procedures with fall back contingency plans. Network support * Carries out agreed network maintenance tasks and specified operational configuration of network components. * Establish and diagnose network problems/faults using the required troubleshooting methodology and tools. * Uses network management software and tools to collect agreed performance and traffic statistics. Systems installation and removal * Installs or removes hardware and/or software, using supplied installation instructions and tools, including handover to the client. * Uses standard procedures and diagnostic tools to test installations, correct problems, and document results. * Records details of all components that have been installed and removed. * Assists users and follows agreed procedures for further help or escalation. * Contributes to the development of installation procedures and standards. Release and deployment * Uses approved tools and techniques for specific deployment activities. * Administers the recording of activities, logging of results and documents technical activities undertaken. * Deputize for higher grade staff, if required; * Perform other duties as may be required. **Essential Skills and Experience** * At least 3 years practical experience of implementation and maintenance of ICT (Information and Communication Technology) end systems within a large organization. * Good understanding of ICT systems and the ability to work independently to solve problems. * Good experience configuring hardware and software. * Hands-on experience troubleshooting technical issues and providing technical support to end-users. * Experience in System Administration of both Windows and Linux Server Operating Systems. * Broad and sound technical knowledge and experience in distributed Information Systems as they are applied to modern Command and Control Information Systems (C2IS). * Experience with MS SQL DB, other database packages, database queries and scripting. * Experience with and a good working knowledge of Relational Databases management including backups, archiving and replication. **Desirable Skills and Experience** * Knowledge of Microsoft SharePoint Portal administration and troubleshooting. * System and Web-based application troubleshooting and fault analysis. * Knowledge of applications used to support service delivery such as system monitoring, event management, and performance analysis. * ITIL Foundation Certificate. * Experience in Service Operation in an Enterprise Service Delivery environment including practical use of service management tools (e.g. ITSM). * Prior experience working in an international environment comprising both military and civilian elements; * Knowledge of NATO responsibilities and organisation, including ACO and ACT. **Education** * Higher vocational training in a relevant discipline with 3 years post-related experience. Or a secondary educational qualification with 5 years post-related experience. **Working Location** * Norfolk, VA, USA **Working Policy** * On-Site * Potentially includes shift work **Travel** * Some travel to other NATO sites may be required **Security Clearance** * Valid National or NATO Secret personal security clearance Spektrum have a wide range of exciting opportunities in several global locations. We are always looking to add great new talent to our team and look forward to hearing from you. We never know what new opportunities might be just over the horizon. If this opportunity isn't for you please feel free to send us your resume anyway and be the first to know if something suitable for your skills and experience comes up. Provide your LinkedIn URL address for your profile, if you have one Due to the mandatory requirements from our clients, there can be Nationality/Citizenship requirements, for the role you are applying for, the following nationality restrictions may apply: **NATO Nationality Requirements** - **EU Nationality Requirements** - Select... How much time would you have to contractually or prefer to provide your existing employer when leaving your current role If the advertised role identifies that a PSC is required then this must be available at time of application for the role. Information for what is a Personal Security Clearance (PSC) can be found at the link below:

Role Title: Helpdesk \Technical Support Travel: 25%+ Required Duration: Fulltime Job Details: The resource will support Command Information Office (CIO) staff at Facilities Engineering Commands (FECs) to deploy mobile devices, assess and refine current mobile deployment processes, and align current business requirements with those new processes to support PW mobile device deployment. Process requirements of device deployment and specific responsibilities include: Receive new devices from the cellular provider Setup devices after receipt in coordination with field staff Support device deployment and device replacement Support/troubleshooting new and existing mobile devices (like Phones, Tablets, Laptops) Support increased maintenance activity associated with evolving the Client's mobile policy requirements

Apex Systems has an opening for an IT Specialist/MOC Technician at the Mid level in Norfolk, VA! This will be a Long Term Contract supporting one of our Largest Government Clients along the East Coast. Please see below for additional details. Title: IT Specialist MID/MOC Floater Pay Rate on Contract: $26.03 / Hourly Rate + $4.93/hr Fringe Benefit Location: Norfolk, VA Contract Type: Long Term Contract Schedule: M-F 7am-430pm with flexibility to work 7am-7pm or 7pm-7am on an as needed basis for the MOC Technicians) Requirements: Active Secret Security Clearance CompTIA Security+ 4+ Years of IT Experience Job Summary: Hands-on software and hardware repair Must feel comfortable troubleshooting laptops, desktop devices, peripheral equipment, and basic Outlook issues Windows Server and Windows 7/8/10 experience highly desired Collect, identify, define, and organize detailed user and information technology requirements Candidate will help with project planning Work independently with minimal direction and be able to help conceptualize, design, construct, test and implement portions of their information technology solutions Assist information engineers in coding, testing, implementation, and documentation projects Conceptualize, design, construct, test, and implement portions of business and technical Information Technology (IT) solutions through application of appropriate software development life cycle methodology. Interact with the customer to gain an understanding of the business environment, technical context, and organizational strategic direction. Define scope, plans, and deliverables for assigned projects. Collect, identify, define, and organize detailed user and IT requirements. Coordinate and collaborate with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations. Confirm and prioritize project plans and deliverables with the customer. Participate in business and technical IT solution implementations, upgrades, enhancement, and conversions. Apply metrics to monitor performance and measure key project criteria. Prepare system documentation. Establish and maintain security, integrity, and business continuity controls and documents Analyze, identify and resolve business and or technical problems using appropriate tools. Participate in special studies and stay current on emerging tools, techniques, and technologies. Experience in Information Systems (IS). Specialized experience in a single discipline such as assembly/integration, cross-discipline functions, data engineering, industry expertise, knowledge engineering or legacy evolution.

ERP Support Specialist (HRMS) - Workday Department: Technology Reports To: Sr Director of ERP Services The ERP HRMS Support Specialist will maintain support for security and workflow configuration across agency's Workday HRMS application. Support for Workday to include primary point of contact for security and workflow configuration, reviewing, documentation, certification, process improvements, troubleshooting and username/password issues. Position also provides support for special projects, ERP testing, reporting, system monitoring and other related assignments. To include working to design, test and implement technical solutions to support needed reporting, forms and integrations as defined by business requirements across ERP applications. Essential Job Functions: (Duties listed are not intended to be all inclusive nor to limit duties that might reasonably be assigned.) Must be technically oriented (good problem-solving and troubleshooting skills), exhibit excellent communication skills (both written and verbal), superior customer service skills, are self-motivated and self-directed, good multi-tasking skills, quality oriented, flexible, and committed to successful on- time completion of tasks. Duties include, but are not limited to: • Maintain application security configuration across applications. • Maintain workflow approval configuration across applications. • Provide username and password support for applications. • Create and maintain documentation for all Application Security and Workflow procedures. • Assist with training as needed to staff for initial system access. • Create and maintain training documentation as needed. • Gather requirements for assigned tasks to design, build(configure) and test of production fixes and enhancements. • Perform projects and other related assignments as needed. • Perform re-certification for system access per policy. • Perform audit support tasks as assigned. • Provide support for ERP team devices to include troubleshooting, quarterly reviews and patching. • Create reports as requested to assist in monitoring and troubleshooting. • Create requested documentation; in a manner that is consistent with company standards and procedures. • Use of HRMS development and reporting tools to support reporting, integration and other related assignments. • Use of HRMS development and reporting tools for special projects, ERP testing, reporting, system monitoring and other related assignments. • Must be able to communicate effectively with business users. • Must be able to respond to requests to username and password issues in a manner that ensures customer satisfaction. • Manage records created and received in compliance with the Company Records Management Policies and Procedures. Required Knowledge, Abilities and Skills essential to Job Functions: • 3+ years demonstrated technical Workday experience with the following: • Workday HRMS Application Security • Working to provide HRMS system solutions for Workday. • Workday HRMS Workflow experience. • Creation and maintenance of various Workday Services for Integration with 3rd party vendors. • Proven experience creating and updating custom reports in utilizing Workday reporting tool(s). • Ability to logically troubleshoot technical problems. Strong analytical & problem-solving skills. • Understanding of the systems development lifecycle. • 3+years demonstrated experience developing application solutions for relation database applications. • Demonstrated ability to work effectively with end-users, technical team members and management. • Workday Technical functional knowledge in two more of following Workday Functional areas: HR, Payroll, Benefits, Recruiting or Time Reporting. • 3+ Superior Technical proficiency with relational databases for reviewing data, troubleshooting, developing user reports, and testing/validating source system data. • Strong verbal and written communication skills. • Both self-disciplined and self-motivated. • Ability to quickly learn and support new application processes and/or procedures. • Ability to manage work and maintain focus on assigned tasks and consistently follow through on assigned tasks and meet deadlines effectively and efficiently. • Must have strong writing skills and be able to create test scripts, procedures, training documentation etc. Required Software Knowledge and Skills essential to Job Functions: Proficiency in using computer systems and the listed software applications associated with performance of assigned work is essential. Basic problem-solving skills associated with software applications used is expected. Software usage relevant to job duties will be evaluated. Software applications: Working knowledge of Microsoft Windows products (Excel, Word, Access) Safety Responsibility: Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures and policies. Take an active part in reporting unsafe conditions and any hazards within the workplace to their Supervisor, Manager and/or the Safety Department. Qualifications: Training and/or Education: Minimum requirements include an Associate's degree from a two-year accredited college in Business Administration, Information Systems, or a related field; or equivalent combination education and experience. Required Experience: • 3+ years' experience or equivalent combination of education, training, and experience in providing operations support, quality customer service and troubleshooting capability for Workday's HRMS software solution. ERP Support Specialist (HRMS) • 3+ Superior Workday Technical proficiency with relational databases for reviewing data, troubleshooting, developing user reports, and testing/validating source system data. • 3+ years' proven workflow, application security and 3rd party integration experience supporting Workday. Licenses or Certificates: Possess a valid Driver's License. Acquire a Virginia Driver's License within 60 days after the date of hire (in instances when an out of state license is not the applicant's current state of residence).

Spectrum is seeking highly qualified Tech Representative to support our proposal for a new program located in Norfolk, VA. Key Roles and Responsibilities As a Technical Representative, you should have a minimum of three (3) years of job-related experience managing NMCI/NGEN toolsets and asset management systems (such as NMCI Enterprise Tool (NET)). They should also possess the ability to communicate effectively (both written and oral) with Government civilian, Military personnel, and other Contractors at all levels of staff and management to ensure customer satisfaction and requirements are fully met. Requirements General Experience: The candidate should have at least five (5) years of experience as an IT Customer Technical Representative (CTR). Specialized Experience: The candidate must meet operational requirements and hold minimum credentials based on DoD 8570.01-M, Information Assurance Workforce Improvement Program, DoD 8140.01. Under this task, the contractor will: + Prepare activity reports and progress reports related to the information systems audit functions. + Provide activity-specific input with the aim of obtaining maximum service support in accordance with the terms of the NMCI/NGEN contract. + Provide service delivery oversight, technical support, and interpretation of DoD/DoN IT policies and procedures as well as the NMCI/NGEN contract. + Act as the focal point for command input to the Regional CTR regarding NMCI orders, requirements, service delivery, payment entitlement, and contractor performance. + Act as the primary interface for IT issues with the site directorate IT representatives and provide guidance and direction to these personnel in relation to NMCI and third-party requirements and issues. + Provide technical oversight and disseminate guidance to customers based on communications from USFF and NMCI. + Develop and maintain a standardized repeatable process for obtaining metrics for budget, administrative, and asset data. + Review and analyze IT asset data in the NMCI Enterprise Tool (NET). + Develop and integrate user account management and other account management processes (e.g., file share/disk space management, MAC requests, content management, etc.). + Provide support and communicate with customer service representatives to resolve account creation or logical move issues. Benefits + Health Care Plan (Medical, Dental & Vision) + Retirement Plan (401k, IRA) + Life Insurance (Basic, Voluntary & AD&D) + Paid Time Off (Vacation, Sick & Public Holidays) + Family Leave (Maternity, Paternity) + Short Term & Long Term Disability + Training & Development + Wellness Resources + Stock Option Plan