Remote support technician jobs in Oakville, MO - 681 jobs

Yoh is hiring for a Lab Support Specialist (R&D Microbiology) role in Hazlewood, Missouri. This is a great opportunity to join a growing team! Essential Functions: Handling of microbiological cultures, including bacteria, yeasts, and moulds using appropriate safety precautions Identify mixed cultures and escalate to appropriate personnel Test isolates to confirm ID using VITEK MS or VITEK reagents Test isolates using VITEK AST reagents Perform and interpret antimicrobial reference testing, such as broth micro-dilution, agar dilution, and E-Test. Monitor instrumentation to ensure proper functionality Maintain internal documentation for all steps of the processes as outlined in SOPs Contribute to ongoing process improvement efforts Coordinate work assignments and be able to prioritize independently Participate in a team approach to maintenance of the lab Perform and document preventive maintenance and quality control procedures Maintain a safe work environment and wear appropriate personal protective equipment Communicate results or problems to supervisor or senior staff members Education/Experience: This is a lab support position. A four-year degree in biology, microbiology, or equivalent (or an associates with related work experience) is desired. 1+ years of experience in a lab setting/environment preferred. #IND-SPG Estimated Min Rate: $20.00 Estimated Max Rate: $23.00 What's In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week) Health Savings Account (HSA) (for employees working 20+ hours per week) Life & Disability Insurance (for employees working 20+ hours per week) MetLife Voluntary Benefits Employee Assistance Program (EAP) 401K Retirement Savings Plan Direct Deposit & weekly epayroll Referral Bonus Programs Certification and training opportunities Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit ************************************************ to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice: **********************************

Find your calling at Mercy!Maintains correspondence, cards, invoices, and other classified or indexed records arranged systematically in a file according to an established system. Performs other duties as requested or needed.Position Details:Find your calling at Mercy!At Mercy, healthcare is more than a job, it's a calling. Join a team built on compassion, excellence, and support. Whether you're starting your career or bringing years of experience, you'll make a difference every day while growing professionally. Enjoy day-one benefits: Comprehensive medical, dental, and vision coverage; generous PTO (up to 24 days your first year, growing to 34 with tenure and rollover up to 440 hours); paid parental leave; 401(k) with employer match; tuition reimbursement up to $2,000/year; $100/month Dependent Care FSA contribution; paid volunteer time; free parking; and career advancement opportunities.Position Details:Support Associate - Imaging Location: Mercy Hospital South - 10010 Kennerly Rd, St. Louis, MO 63128 Schedule: Full-Time, Day Shift - (40 hours/week) Join our compassionate Imaging team, where you'll play a vital role in supporting patients. Mercy offers a supportive environment, excellent benefits, and opportunities for growth. Qualifications: Education: Education: High school diploma or equivalent required. Other: Basic computer skills, some knowledge of Microsoft Office applications preferred. Needs good written, oral and human relations skills and the ability to handle confidential information. Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us. Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

Scheduled Hours 40 Under moderate supervision, responsible for the advanced support of desktop and server computer systems and other technology-based systems for University staff, faculty and students; including support for computer operating systems, software, hardware and networking. May serve as a system owner, technical expert or specialist in a particular area such as in the applications, systems or hardware areas. The employee interacts with a broad range of client requiring strong communication and customer service skills as well as the ability to use a wide variety of technical resources (i.e., engaging vendor support) to provide a high level of technical support to clients. Job Description Primary Duties & Responsibilities: * Desktop support: Provides daily support for the computing desktop; including operating system, software installation and maintenance and hardware. Responds to assigned tickets. Evaluates, prioritizes, resolves problems and requests or escalates to appropriate support areas. Acts as the front-facing support liaison for all desktop-related support issues. Provides support documentation for Tier 1 Service Desk. Collaborates with higher level technical areas on planning and issue resolution. * Provides technical guidance and subject matter expertise including documentation for level 2 staff and tier 1 and tier 2 user services staff. * Acts as an escalation point for advanced technical issues within employee's knowledge domain. * System administration: maintenance, upgrades, new implementation, consultation and planning system administration activities. * Attends formal training, conducts self-paced training through online courses or on the job training, attends conferences and engages with peers to maintain broad understanding of technologies and keeping abreast of new technologies. * Performs other duties as assigned. Working Conditions: Job Location/Working Conditions * Normal Office Environment Physical Effort * Typically Sitting at a desk or table Equipment * Office Equipment The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications/Professional Licenses: No specific certification/professional license is required for this position. Work Experience: Providing Desktop Support In An Enterprise Environment (4 Years) Skills: Not Applicable Driver's License: A driver's license is not required for this position. More About This Job WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles. Preferred Qualifications Education: Bachelor's degree Certifications/Professional Licenses: No additional certification/professional licenses unless stated elsewhere in the job posting. Work Experience: No additional work experience unless stated elsewhere in the job posting. Skills: Interpersonal Communication, Microsoft Office, Oral Communications, Organizational Capability, Prioritization, Written Communication Grade G10-H Salary Range $25.47 - $39.49 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email **************************** or call the dedicated accommodation inquiry number at ************ and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal * Up to 22 days of vacation, 10 recognized holidays, and sick time. * Competitive health insurance packages with priority appointments and lower copays/coinsurance. * Take advantage of our free Metro transit U-Pass for eligible employees. * WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness * Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family * We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered. * WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: ****************************** EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Share your recovery journey for the benefit of others. Experience the satisfaction of helping to facilitate self-directed recovery. This full-time position will work Tuesday through Saturday from 7:00am to 3:30pm in the Women's Residential Unit in Maryville, IL. Evening, overnight, and weekend shifts are eligible for a shift differential. Responsibilities Provide consumer-driven services. Model traits such as personal responsibility, self-advocacy, and hopefulness. Refer and link consumers to community resources. Attend meetings and consumer staffings and help to develop programs. With co-workers, supervisor, facility staff members and consumers, ensure a safe and sanitary living environment. Answer calls and messages, receive and distribute mail, and observe video surveillance equipment where applicable. Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness. Qualifications Must have a high school diploma or equivalent; or a bachelor's degree; or a Certified Alcohol & Drug Counselor (CADC), Certified Peer Specialist (CPS), Certified Recovery Support Specialist (CRSS) or Certified Peer Recovery Specialist (CPRS), in good standing with the applicable state. Preference for crisis intervention or co-occurring experience/training. Valid driver's license, private automobile insurance and be insurable. Must have personal recovery experience and be willing to appropriately discuss own recovery journey. Requires basic computer skills and experience to include MS Word, email, and using an electronic medical record (EMR.) Are you intrigued by this job but don't meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! You might be just the right candidate for another role. We'd love to explore the possibilities with you! EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $17.00 - $20.00 per hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out additional benefits here!

For full description, visit PDF at: ************ hralliance. net/Apply/JobInfo. Id=39181&location Id=12832

Mission Multiplier is currently seeking a Help Desk Technician I to support one of our government customers. Candidates must have a current Secret security clearance. This is an entry-level, onsite position at Scott AFB, IL that serves as A4 Client Support Administrator (CSA) for NIPR/SIPR. On-call duties after hours and weekend with a call rotation schedule. Job Responsibilities: Laptop/desktop setup and support both unclassified and classified environment. Responsible for Tier 1 Help Desk coverage as first line technician servicing customers which comprise of military, civilian, and contractor within Headquarters Air Mobility Command A4 Directorate. Creates remedy trouble tickets gathered from customer calls, walk-ins, and via self-service ticket system (A4 Service Request) in support of internal and external customers with hardware, software, network and system application request, and telecommunication system issues. Route calls to assign Help Desk Specialist to support and respond to customer computer issues. Maintains and updates records and tracking databases of mobile devices. Conducts in/out processing for in-bound and out-bound users. Laptop/desktop setup and support both unclassified and classified environment. Assist users with VPN access and other AF approved software and application services. Documents configurations and procedures. Assist with inventory and asset management for all IT equipment. Able to work as a team and follow established policy and procedure. Required Qualifications: High school diploma OR Associate's degree and 1-5 years related experience. Operating Systems (OS) Certification (Windows 11 OS, etc.) Experience with creating and managing desktop/laptop images. Current Active Secret security clearance. Information Assurance Technical (IAT) Level II Certification (CompTIA Security + CE) or equivalent IAW DoD 8570 requirements. Knowledge of general hardware and software maintenance and configuration, trouble ticket database configuration, general clerical procedures, and experience in office management is desirable. ABOUT MISSION MULTIPLIER Mission Multiplier is a certified small business headquartered in Huntsville, Alabama. We multiply the impact that clients can make against their mission objectives by providing cybersecurity subject matter expertise and thought leadership. Our goal is to multiply the successes that our clients achieve against their respective missions, while simultaneously enabling the missions of our employees - with the end result of securing and enriching the communities we serve - through the delivery of innovative cybersecurity solutions. EEO STATEMENT Mission Multiplier is community-focused first and commits to being an EEO employer. Because of this we do not and will never discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age (40 or older), disability, genetic information, or any other protected class characteristic protected by federal, state, or local law. If you require an accommodation, please email our Human Resources department at ************************ . BENEFITS Mission Multiplier offers a wide range of benefits, including: Group Life Insurance Voluntary Life/AD&D Insurance Medical Insurance Secondary/GAP Insurance Dental Coverage Vision Coverage Short-Term Disability Insurance Long-Term Disability Insurance Accident Insurance Critical Illness Insurance 401k (w/ employer match) after six (6) months of continuous service Mission Multiplier is committed to doing our due diligence in the job application process. Job applicants should be aware that background checks might be performed in order to receive subsequent employment with the company.

Full-time Description Nemean Solutions, headquartered in Sierra Vista, AZ, is a certified SBA 8(a) Native Hawaiian Organization (NHO) and veteran-operated company providing advanced Military Intelligence, Enterprise and Cloud IT services, Cybersecurity, Special Operations Forces (SOF) Exercise and Training, and niche Program Support and Professional Services to Federal and State Agencies supporting the US Government Defense, Intelligence and Aerospace sectors. Job Overview: The FACCSM / IT Support Specialist provides Functional Area Communications and Computer Systems Manager (FACCSM) and IT support for classified and unclassified environments. Support Hours: Applicant shall be available during core work hours as established the Government customer. Essential Duties & Responsibilities: Provide NIPR/SIPR desktop and system support. Install and maintain approved software. Perform SIPR token trusted agent duties. Support VTCs, conference rooms, and exercise IT needs. Provide end-user troubleshooting and training. Maintain IT inventory and access permissions. Competencies: Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Ability to prioritize tasks and to delegate them when appropriate. Ability to function well in a high-paced and at times stressful environment. Requirements Minimum Requirements/Education: Associate's or Bachelor's degree (or equivalent experience). 3-5 years of DoD IT support experience. Experience supporting classified environments. Strong customer service skills. Due to federal contract requirements, applicants must be U.S. citizens. Security Requirement: Active Secret Security Clearance required. Please note: This position is contingent upon contract award What Nemean Solutions, LLC offers: Medical, Dental, and Vision insurance plans, Paid Time Off, sick leave, 401k Retirement Savings plan with company match and more. Nemean Solutions is proud to be a Veteran friendly employer and provides Equal Employment Opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws. Equal Opportunity for VEVRAA Protected Veterans. Nemean Solutions, LLC will not discriminate against employees and job applicants who inquire about, discuss, or disclose compensation information.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

ARS is looking for an Azure Infrastructure Support (O&M Engineer) Tech. As an Azure Infrastructure O&M Support Engineer, you will be responsible for overall administration, operations and maintenance of a classified Azure environment and all associated software including, but not limited to subscription and marketplace management, monitoring end-to-end system health, maintenance tasks such as patching, troubleshooting as needed, and automation of deployment, scaling, and monitoring of applications and services. They will also be responsible for maintaining a Windows Active Directory domain and supporting Linux infrastructure in the classified region. Why Work with us?  ​Applied Research Solutions (ARS) is respected as a world-class provider of technically integrated solutions as we deliver premier talent and technology across our focused markets for unparalleled, continuous mission support. Awarded a Best Places to Work nominee since 2020, ARS recognizes that without our career- driven, loyal professionals, we would not be able to deliver state-of-the-art results for our mission partners. We firmly believe that prioritizing our employees is of the upmost importance. We provide a culture where our employees are challenged to meet their career goals and aspirations, while still obtaining a work/life balance. ARS employees are motivated through our industry competitive benefits package, our awards and recognition program, and personalized attention from ARS Senior Managers.   Responsibilities: Support a Linux & Windows AirGapped environment. Troubleshoot systems as needed, and route trouble tickets & support requests as required to Service Desk. Review and automate workload deployments in support of the POX Customers site specific requirements such as enabling the consumption of workloads from collateral and program read on users off the same stack. This person will help automate the configuration and deployment of said solutions and have the code delivered into a USG owned software factory. Design, develop, and build an automated CI/CD pipeline to deliver complex software products into a production environment. Continue development and maintenance of the automated software build process using tools such as, but not limited to, Docker, Jenkins, Kubernetes, and specific Azure technologies Collaborate with internal engineering teams to ensure smooth integration of code into production environment. Troubleshoot and resolve issues related to infrastructure, deployment, and automation. Implement security best practices and ensure compliance with industry standards. Continuously improve and optimize infrastructure and automation processes. The ability to be adaptable and to work constructively with a technically diverse team is also crucial. A willingness to learn and stay abreast of industry trends is also required. Support a cloud hosted DevOps Platform inside of Azure that leverages cloud-based infrastructure such as Azure Kubernetes Service to support rapid software development. Lead, plan, design and implement backlog tasking (e.g. component upgrades, feature request, bug fixes). Provide mentorship and technical guidance to junior engineers to solve complex problems. Ensure the security controls are implemented correctly. Other duties as assigned Requirements: Must be a US citizen Advanced technical competency and experience in one or more of the following areas: Active Directory Domain Services, Active Directory Federated Services, Active Directory Certificate Services, Windows Server Update Services, YUM, ACAS Automation, Azure Monitor / Log Analytics, Kubernetes. Ability to manage an Airgap Linux update infrastructure on behalf of the customer. Ability to submit required documentation in support of a change configuration management process. 5+ years related experience in SCI/SAP environments. Bachelor's degree in computer science, Engineering, Finance, Business, or related field AND 3+ years leadership experience in relevant area of business OR equivalent experience. 5-8 years demonstrated performance in related technology. Minimum Security Clearance Required Top Secret w/ SCI eligibility Additional or Preferred Qualifications 5-8 years leadership experience in relevant area of business. Technical certifications in Azure All positions at Applied Research Solutions are subject to background investigations. Employment is contingent upon successful completion of a background investigation including criminal history and identity check. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans, and requires affirmative action by covered contractors and subcontractors to employ and advance in employment qualified protected veterans.

Summary: Provides audio visual services for internal and external clients in meetings, conventions, and presentations. Sets up and operates audio and video equipment including microphones, sound speakers, video screens, projectors, video monitors, recording equipment, connecting wires and cables, sound and mixing boards, and related electronic equipment. Sets up computers, digital displays and projectors, often involving network technologies for transport of audio and video over Ethernet. May also set up and operate associated spotlights and other custom lighting systems. Sets up, installs, troubleshoots and repairs computer hardware. Essential Duties and Responsibilities: Determines the need for and oversees the operation of a wide variety of audio and video systems. Advises management on the purchase of audiovisual equipment. Helps develop policies and procedures for handling and operation of all audiovisual equipment. Diagnoses and resolves media system problems. Provides set-up and support at multiple sites. This may include on occasion setting up or taking down tables and chairs. Works with the Garden's service desk system to monitor and update assigned tickets, and close them out when completed. Creates and maintains schematics of AV systems. Edits and creates videos for use throughout the Garden. Assesses need for audiovisual contract staff, and coordinates their schedules with other AV needs. Trains contract staff, MBG staff and Facility Support staff to assist in set up of audiovisual equipment. Maintains equipment, makes repairs to equipment or contracts out repairs to service providers as needed. Notify supervisors when major equipment repairs are needed. Maintains inventory of supplies and equipment. Advises management when there is a need to rent audiovisual equipment for a Garden event. Optimizes self-productivity by coordinating assigned support tasks and following established support processes and procedures. Refers support issues to other IT staff when needed. Ensures that all applicable safety standards are followed: informs employees/students/volunteers of safety guidelines and safe working practices and routinely monitors to enforce them. Adapts or modifies work methods to reduce hazards. Reports all accidents, injuries and near-miss accidents immediately. Meets expected attendance guidelines. Follows and adheres to established policies and procedures, including but not limited to Employee Handbook, Garden Safety Guidelines and Department Policies. Behaves and communicates in a manner that promotes and fosters a culture of teamwork, cooperation, and respect within our division and throughout the Garden with all employees, supervisors/managers, volunteers, visitors and others. Performs additional duties as assigned. Supervisory Responsibilities: None. Competencies: Communication - Listens to others and asks questions for clarification; Writes clearly and presents information accurately; Speaks professionally and responds well to questions; Supports positive visitor relations. Collaboration - Demonstrates teamwork and promotes respect in the workplace; Engages in problem solving and group initiatives; Cooperates in implementing procedures and process improvements; Strives for positive visitor experiences. Accountability - Demonstrates commitment to responsibilities and adaptable to changes; Effectively prioritizes, troubleshoots and takes appropriate actions; Follows policies and procedures, meets deadlines, quality, and safety standards; Strives to proactively, address visitor and internal colleagues' concerns. Problem Solving - Identifies and resolves problems; Includes supervisor before taking action as necessary; Recommends solutions, demonstrates creativity and resourcefulness; Exhibits sound and accurate judgment in decision making process; Includes appropriate people in making decisions. Stewardship - Promotes and adheres to sustainability, safety and security protocols; Fosters a culture of respect, diversity and inclusion; Demonstrates effective and prudent use of Garden resources; Maximizes contributions during work hours. Qualifications/Experience: Minimum of two (2) years hands-on experience operating all types of A/V equipment Minimum one (1) year experience with operating Windows hardware such as Windows PCs, laptops and tablets. Experience with operating Apple hardware such as Macbooks, iPads and iPhones - if no previous experience then must be willing to quickly learn with extensive self-training. Demonstrated knowledge of media production, communication, and dissemination techniques and methods. Thorough understanding and knowledgebase of audiovisual A/V mixers; master control switchers, and video cameras. Familiarity with modern AV networking technologies and transport of video and audio over Ethernet (for example Dante and SDVoE). Working knowledge of safe operation procedures for various types of A/V equipment. Proficient ability to test, calibrate, diagnose, and repair various audio-visual devices. Ability to work independently with little instruction; coordinate and prioritize multiple tasks, set deadlines, and complete projects in a timely manner. Demonstrated ability to communicate effectively at all levels; must enjoy and feel comfortable interacting and working in close proximity to general public, in a safe and friendly manner. Scheduling flexibility that allows working weekends, evenings and holidays that may require some split shifts is required. The Garden is committed to the safety and wellbeing of our employees, volunteers and guests. All staff are strongly encouraged to receive all vaccinations as recommended by your healthcare provider prior to hire date. The Garden reserves the right to require future proof of current vaccination status, based on local health department guidelines. When international travel is necessary for Garden business, staff must be able to obtain required travel clearances, driving permits, and vaccinations for all countries where travel is required. The requirements and duties listed are representative and not exhaustive of the knowledge, skill, and/or abilities required. Education: Associate's degree in media/communications required Certificate in computer technology such as A+ required An equivalent combination of skills, education, and experience may be considered Computer Skills: Proficient experience navigating through various Microsoft Windows applications including, but not restricted to, Microsoft Office suite (i.e., Outlook, Access, Excel, Word). PowerPoint required. Knowledge and experience with Windows hardware and software technology, internet access, and e-mail. Proficiency with mac OS and applications on Apple operating systems, including Office or mac OS. Keynote required. Proficiency with iPad and other tablet usage, including setup of iPadOS, and use of iPads in an AV environment. Basic network configuration and troubleshooting knowhow. Solid Internet research skills. Other Skills and Abilities: N/A. Language Skills: Ability to communicate effectively in English (oral and written). Ability to read and comprehend instructions and information to effectively execute and achieve results. Mathematical Skills: H.S. basic math aptitude: requires ability to perform addition, subtraction, multiplication and division; calculate percentages and decimals. Reasoning Ability: Requires ability to exercise independent judgment to apply facts and principles for developing approaches and techniques to problem resolution. Certificates, Licenses, Registrations: Must possess and maintain a valid driver's license and clean insurable driving record (prior to employment). Physical Demands: Ability to lift/move equipment up to 75 lbs. Requires working in high places using ladders and lifts. Ability to wear personal, protective equipment, including fall restraint. Ability to work outdoors for extended period of time during all seasons of the year. Requires standing, walking, bending, stooping and reaching for extended periods of time-- 95% or more of the work day might be standing on feet. Requires clarity of vision at 20 inches or less with the ability to bring objects into sharp focus. Proficient ability to utilize computer keyboard (typing). Work Environment: Ability to work in varying environments, inside and outside. Ability to work outdoors in all weather conditions (i.e., in temperatures over 100°F as well as temperatures below 0°F, in rain, snow and other inclement weather conditions as needed). Comfortable working in immediate proximity to general public, in a safe and friendly manner. Contacts with Individuals/Organizations inside/outside the Garden: Garden staff in area where work is being performed and during planning for special events and festivals. Members of Facility Support Department. Internal and external clients. Supervisor: Manager, User Support

Piston Automotive is looking for an IT Support Analyst to be responsible for supporting, troubleshooting and delivering personal computer system solutions and initial support for IT infrastructure for the enterprise. These projects include resolving user community technical issues and maintenance of IT systems. Piston Automotive wasn't just founded to make things. It was founded to make things better. And that begins with building better teams solely dedicated to achieving excellence at every level of execution through a combination of experience, expertise, and a deep seeded passion for what we do. Our assemblies consistently set the standard because our people consistently raise the bar. Why Piston Automotive? Competitive Wages, Paid Holidays & Vacation, Medical & Rx Plans, Dental & Vision Plans, Flexible Spending Accounts, Health Savings Accounts, Employee Assistance Program, Life & Disability Coverage, 401K with Company Match, Tuition Reimbursement , Vehicle and Product Discounts Responsibilities Provide technical support to end users to maintain business operations and minimize downtime. Execute and implement all personal computer software and hardware implementation plans. Maintain personal software and hardware in area of responsibility. Keep current on new technologies and staff productivity tools. Provide testing and implementation of all personal computer components. Provide direction for the development of flexible, integrated, easily maintained and operationally effective personal computer components. Communicate and escalate issues and needs with Senior IT Specialists. Responsible for maintaining incidents and change requests in ServiceNow. Administrative experience in any of the following areas: VMWare, Rubrik, Active Directory, DHCP, DNS, WSUS, SCCM, Azure and Office 365 (Exchange, SharePoint, Teams, OneDrive, etc). Supporting local end users including admins, directors and executive staff where needed. Responsible for providing on-site and remote support for enterprise video conferencing system(s). Assist in installation, configuration and management of all Local and Wide Area Network systems, such as Cisco switches and routers along with the full Meraki stack (Security appliance, Switches, Wireless, cameras). Qualifications A minimum of 2 years of related experience in end-user support of systems. High school diploma or GED an Associate's Degree preferred. Experience with the following: Windows 7 and 10 Servers 2008 and 2012 Active Directory DNS DHCP Two to four years of related experience in the development and support of systems is preferred. Piston Automotive, part of the Piston Group family of companies, is an equal opportunity employer, dedicated to fostering a diverse and inclusive workplace that values the unique contributions of every employee. We encourage all candidates to apply for positions that match their skills and capabilities, ensuring equal consideration without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. For any questions regarding job opportunities or the application process, please reach out to us at *********************************. We are committed to providing accommodations for individuals with disabilities during the job search and application process, reinforcing our commitment to inclusivity for all job seekers.

Headquartered in St. Louis, Missouri with more than 1,200 employees and nearing $2B in revenue, Alberici is a diversified construction company that partners with leading organizations throughout North America to build their most challenging and important projects. Since our founding in 1918, Alberici earned a reputation for executing with quality, safety and trust. Combined with our 100+ years of experience, we provide construction solutions to the automotive, commercial, civil, energy, food & beverage, healthcare, heavy industrial, industrial process, and water industries. We build the critical structures that improve lives and strengthen communities. Our mission is simple - and our approach to delivering on it is equally straightforward. We are as open and honest with our employees and partners as we are with our clients. We are here to work together to do the best work possible to bring this mission to life. When it comes to our team, Alberici employees are built differently. We seek the best and brightest and are committed to investing in our people and providing the training and resources they need to learn, grow, and advance. Are you Built for the Challenge? Our Values: * Working Safely * Valuing Diversity * Serving Humbly * Executing with Integrity * Solving Creatively * Engaging Fully What We Offer: * Profit-sharing plan, cash bonus programs and annual cost-of-living adjustments * Generous salary increases and per diems for qualified out-of-town assignments * Health, dental and vision insurance eligibility on day one * Paid parental leave * Continuing education reimbursement * Personalized career development and training programs * Minimum of 29 days of PTO (including holidays) for entry-level roles * Fitness center for St. Louis office-based team members * Gym membership reimbursement for project-based team members * Corporate office cafeteria access * Employee Resource Group (ERG) opportunities * Philanthropy opportunities Position Overview: Essential Duties and Responsibilities include the following; however, other duties may be assigned. To perform in this position successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Configures and installs computer hardware and software. * Maintains IT work areas. * Upgrades hardware and software components. * Maintains IT hardware asset and software tracking. * Remains abreast of changes in user and system software and hardware requirements. * Provides first level end-user support. * Maintains IT helpdesk ticketing system. Additional Duties and Responsibilities * Supports and adheres to the matrix organization format. * Models and reinforces safety as a top priority of the organization. Always wears a hard hat and other appropriate personal protective equipment in the field. * Meets schedules and deadlines, adheres to policies and procedures, and maintains a good attendance/tardiness record. * Ensures client satisfaction, both internally and externally, through positive, pleasant, professional, and efficient handling of issues. * Exercises good interpersonal skills by gladly assisting others to accomplish work of the organization, even if it is outside the scope of regular duties. * Performs other duties as assigned by the Supervisor. Knowledge, Skills, and Abilities * Reads, analyzes, and interprets documents such as safety rules, operating and maintenance instructions and procedure manuals. * Writes routine reports and correspondence. * Speaks effectively before groups of customers or employees of organization. * Defines problems, collects data, establishes facts, and draws valid conclusions. * Calculates figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. * Interprets a variety of instructions furnished in written, oral, diagram or schedule form. * Organizes and manages time, duties, and activities efficiently. Education and Experience Two-year degree/certificate from a college or technical school AND one to three years related experience and/or training OR equivalent combination of education and experience. Alberici is a North American company with multiple Operating Companies: Alberici Constructors, Inc., Alberici Constructors, LTD., Alberici Construcciones, BRC, CAS Constructors, Filanc, Flintco, Hillsdale Fabricators, Kienlen Constructors, and WWPS #LI-Hybrid

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Deskside Support Representative Distributed Client Services Location: SAINT LOUIS,mo Duration: : 1 year (with possible extension) Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors. Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients. The support platform is Microsoft OS including Win7 and some Win10 (piloting). OS troubleshooting, imaging, and builds. Need a valid driving license this job may require some travel but you will be payed for mileage charges Outlook PST files. Additional Information For more information, Please contact Shubham ************

Job Description MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those who are committed to these same values. We are currently seeking self-motivated, results-driven RETAIL COMPUTER TECHNICIANS, starting at $15/hour base pay with productivity incentives to increase hourly rates up to $18-$35 + SPIFFs. If you have a passion for computers and want to have a high earning potential based on your productivity, then Micro Center is the place for you! You'll be spending up to half your time at the Service Counter, where you will be easing customer concerns by walking them through their comprehensive service options that will result in repeat customers for life, all while having the opportunity to earn uncapped commissions. The rest of your time will be spent in the shop diagnosing and repairing various computer devices and providing constant communication to your customers regarding their repair status. Click here to view our job video MAJOR RESPONSIBILITIES: Provide in-person consultations and troubleshooting to customers at the service counter on a variety of computers, computer-related equipment and other retail products sold in the store Recommend various service solutions including, but not limited to, data backups, anti-virus, extended warranties, and support subscriptions Identify, diagnose, and document hardware failure(s) or software problems on a variety of electronic devices including, but not limited to, desktops, laptops, mobile phones, TVs, and monitors Assemble custom computers sold by our expert build-your-own (BYO) sales team Understand and utilize technical manuals and support resources while maintaining appropriate technical certifications and vendor certifications, while keeping up to date on retail products and current technologies Maintain a cash till, handle customer transactions, and maintain the department by ensuring a clean work area is maintained and inventory is accurately tracked Provide timely, complete, and accurate information directly to customers via face-to-face, telephone, text, and email communication regarding their service event on a constant basis EDUCATION & EXPERIENCE: High School diploma or equivalent with one-year related computer service repair or technical customer service experience strongly preferred CompTIA A+ certification or Apple ACMT and ACiT certifications, or the ability to be certified within 90 days of hire. *Apple certifications are highly desirable Excellent communication & interpersonal skills combined with the ability to multi-task and adjust priorities Physical requirements: lift up to 50 lbs., stand for prolonged periods of time Shifts include hours after and after the store is open to the public and may also include mornings, nights, weekends, and holidays MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates Employee Discount that includes a Friends & Family Discount Program Tuition Reimbursement & Education Discounts Paid Time Off for Regular Associates 401K Plan with Company Match Esteemed Vendor & Company Job Training Career Advancement Opportunities OUR GROWTH OPPORTUNITIES: At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer.

Job Description Job Title: IT Help Desk Technician I Status: Full-time/Exempt Reports to: Senior IT Manager Work Schedule: M-F (flexible hours) Compensation: $52,000-62,000 per year This pay range encompasses multiple levels of the role. Career level and compensation depends on applicants credentials. At Utilitra, base salary is one component of a competitive compensation package for employees. Our pay ranges are broad to allow for movement within our organization and to accommodate different skill sets and levels of expertise. We take into consideration a variety of factors including, but not limited to, skills, abilities, experience, education, and credentials, when determining the base salary offered. Company Benefits Company-paid health insurance (medical, vision, dental, short-term and long-term disability, and life insurance are provided) 100% 401k match (up to 5% of salary) Paid holidays Paid personal/sick leave Paid vacation Paid parental leave Educational assistance Various discount programs Overview: As an entry-level position, the IT Helpdesk Technician I I focuses on foundational IT support tasks. This role primarily manages the help desk, facilitates work order processes, and provides basic IT support to internal and external customers. Analysts at this level handle initial problem assessments, document solutions, and manage company mobile devices and telecommunications. The role serves as the first point of contact for IT-related issues, ensuring efficient resolution of immediate technical problems. Supervisory Responsibilities: Generally, Tier I technicians do not have supervisory responsibilities but are expected to facilitate IT purchasing under the supervision of the Director of IT and cross-train in various facets of the technology division. Duties/Responsibilities: Serve as the first point of contact for IT support requests via phone, email, instant message, walk-ins, and the Help Desk ticketing system. Facilitate the Help Desk process from ticket creation to resolution, including assignment, follow-up, progress tracking, and closure, ensuring timely and effective support. Prioritize tickets based on urgency, impact, and service level expectations. Provide Tier One IT support for internal and external customers, troubleshooting and resolving issues for devices such as computers, smartphones, tablets, wireless hotspots, printers/copiers, and other related equipment. Document IT processes, solutions, and troubleshooting steps; create and maintain knowledgebase articles and user guides. Create, edit, and manage user accounts, permissions, memberships, and Active Directory (AD) profiles; ensure HR changes are reflected accurately in Adaxes. Manage physical security systems, including building access, gate control, camera systems, and door badge setup. Order, manage, and maintain the company's mobility device inventory (cell phones, tablets, hotspots), including service changes and moves; serve as departmental resource for mobility-related requests. Enroll and manage devices through Mobile Device Management (MDM) platforms. Track and ensure compliance with software licensing. Maintain an accurate inventory of technology hardware. Image, configure, and deploy laptops and other hardware for new and existing employees. Conduct IT orientations for new employees, including system access, equipment usage, cybersecurity policies, and IT best practices; serve as backup for orientations when needed. Facilitate IT purchasing under the direction of the Director of IT. Assist IT staff with document management and technology-related administrative tasks. Monitor and remediate vulnerabilities identified in Qualys. Use PDQ to deploy software updates and installations. Maintain and update contact information and configurations in Manage. Serve as the primary contact for Spreadsheet Server and QTrak software, including licensing and support. Participate in an on-call rotation to provide after-hours IT support. Cross-train in all facets of the Technology Division, preparing to fill in for anyone absent and grow in responsibility and scope over time. The person in this role will uphold the culture of Utilitra, including relationship building with customers as well as general behavior on Utilitra or client premises or at Utilitra-sponsored events. Requirements/Qualifications: A two (2) year college degree or CompTIA A+ certification is required. Two (2) years of responsible work experience. Proficiency in Office applications, specifically Windows, Word, Excel, Outlook, and Access. Familiarity with IT terminology (software, hardware, equipment/supplies, networks, telephony, etc.). Excellent verbal and written communication skills. Demonstrated track record of excellent customer service. One (1) year of Help Desk and/or mobile telephony experience preferred. Ability to use independent judgment, maintain a high level of confidentiality, and operate under minimal supervision. Valid Driver's license and clean driving record are required. A Permanent Employee Registration Card (PERC) is required. Physical Requirements: The ability to sit for prolonged periods at a desk, working on a computer. Manual dexterity for typing items like computer components is also needed. Lifting items like computers or printers may require lifting items that typically do not exceed 20 pounds. Travel Requirements: Minimal travel; local to assist with on-site support or training sessions. Utilitra is committed to building and sustaining an equitable and inclusive work environment where diversity is expected and valued. We believe that a diverse workforce benefits and enriches our mission, vision, and core values and is a critical component to our company's success. Utilitra is an Equal Opportunity Employer. We proudly extend consideration for employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, age, national origin, disability, gender identity, sexual orientation, pregnancy, pregnancy-related conditions, protected veteran status, or any other criteria protected by law.

MICDS has a rich and distinctive history spanning more than 150 years. A leader in independent education, MICDS is a college-prep, coeducational school for grades JK-12. Our mission is to help students discover their unique talents, preparing them for higher education and a life of purpose and service as engaged citizens in our ever-changing world. Employee Benefits MICDS offers employees a competitive salary and comprehensive benefits plan, including a generous 403(b) retirement plan where the School contributes 8% of salary with an employee s 3% contribution; medical, dental and vision insurance; flexible spending accounts and long term care insurance; life insurance and short-term and long-term disability insurances; tuition benefit; paid leaves; access to a fitness center; and free lunch. Application Process For immediate consideration, complete our online application at ****************************************************** and upload a copy of your cover letter and resume. JOB SUMMARY Under the direction of the Director of Technology Service and Support, supports technical information solutions and provides technical information systems support to the school community. Resolves moderately complex technical problems and may provide functional direction to student employees. ESSENTIAL FUNCTIONS Analyses and solves hardware/software issues on both PC and Macintosh platforms for students, faculty, and staff. Analyzes and resolves problems on computer applications and systems and provides a wide range of in-depth technical assistance to faculty and staff. Installs and updates software per licensing requirements. Provides individual and/or group instruction and training to students, faculty, and staff on computer technologies, as appropriate. Maintains a broad knowledge of state-of-the-art technology, equipment, and/or systems. Participates in professional development activities as appropriate. Provides general and in-depth technical guidance, assistance, and maintenance support to end users, as requested, on diverse software applications, operating systems, and hardware systems. Maintains a high standard of customer service in dealing with and responding to questions. Maintains applicable records including user lists, user accounts and security, and equipment inventory. Maintains classroom, auditorium, and meeting room audiovisual systems. Trains and supervises student employees, as appropriate. Other projects and responsibilities may be added at the school s discretion. JOB REQUIREMENTS AND QUALIFICATIONS Embodies the following personality and professional attributes: Community-focused, Proactive, Positive, Empathetic, Visible and Flexible Computer related associate or technical degree required. Technology certifications and bachelor s degree preferred. Knowledge of computer hardware and software, including Macintosh and PC. Strong application support experience with Google Workspace & Microsoft Office. Ability to communicate effectively, both orally and in writing. Willingness to work additional hours during peak periods. Ability to prioritize and follow-up on multiple tasks and meet assigned deadlines. Ability to work independently or as a central figure on a multifunctional team. Ability to work and succeed in a multi-cultural, collaborative peer-oriented environment. Goals and results oriented with a high level of initiative, dependability, and self-motivation. Ability to analyze complex computer problems and provide solutions. Ability to investigate and analyze information and draw conclusions. OTHER INFORMATION A criminal history and background check is required and must be successfully completed. Generally, works in standard office conditions and climate. May work at a desk and computer for extended periods of time. Exposed to visual display terminal for prolonged periods. Dexterity and precision are required in the operation of a computer. Light physical activity. Work may involve lifting and transporting equipment across campus. Flexibility to include some evening and weekend work.

GCyber is hiring an IT Support Specialist, to support our newly awarded United States Coats Guard (USCG) Maverick contract. is located in St Louis, MO and is a hybrid position with 3 days on site. As the IT Support Specialist, you will: Monitor the Priority Queue in ServiceNow (SNOW) and respond promptly to high-impact incidents affecting USCG users, ensuring all actions meet defined Service Level Agreements (SLAs). Apply established solutions and technical knowledge to resolve a wide range of issues across diverse technologies within the USCG environment. Maintain detailed, accurate documentation of incidents, resolutions, and best practices to support knowledge sharing and service improvement. Troubleshoot, repair, and maintain telecommunications networks and related systems in accordance with USCG and organizational standards. Test new and existing software programs to ensure performance, reliability, and compliance with operational requirements. Follow standard escalation procedures to validate, troubleshoot, and coordinate resolution with higher-tier support teams when necessary. Minimum Qualifications and Experience Active DoD Secret clearance Bachelor's degree with 5-8 years (or commensurate experience) 8570 IAT II certification (i.e., Security+, CCNA-Security, CND, CySA+, GCSP, GSEC, SSCP) Proficiency with ServiceNow (SNOW) for ticketing, tracking, and documentation. Familiarity with Microsoft 365, Active Directory, and standard IT support tools/software. Our Benefits GCyber is committed to the well-being and development of every employee. Our benefits are designed to support your personal and professional goals, from health and wellness programs to retirement savings and career development opportunities. Highlights include: 26 Days of Paid Leave + Annual PTO Increase An extra day of paid leave for every year of employment with GCyber Paid Parental Leave Additional Leave Allowances for Military Duty, Jury Duty, and Bereavement Leave 401(k) Matching 100% Company-funded Disability Insurance 90% Company-Funded Health, Dental, and Vision Insurance, with contributions to insurance benefits for spouses, children, and family members Training and Professional Development Plans Commuter Benefits Plan Parking and Transportation Allowance Equal Opportunity Employer GCyber is an Equal Opportunity Employer. This means you don't have to worry about whether your application process will be fair. We consider all applicants without regard to race, color, religion, age, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, veteran status, or disability. Stay in Touch For future job notifications please follow GCyber on LinkedIn. ***********************************