Remote support technician jobs in Portland, ME

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Winxnet is a vibrant, growing and fast paced IT consulting firm. We are seeking a candidate to join our support team. If you have technical experience, a positive can-do attitude, and are customer-focused, this may be the right position for you. The Technical Support Specialist position at Winxnet is part of the Tier 2 Team. Staff members on the Tier 2 Team provide regular support and maintenance to a variety of customers. They also work directly with the Tier 3 staff in support of project implementations. Responsibilities: · Work with dispatch for escalation on emergencies and tickets form Tier 1 or escalations to Tier 3 level support as needed · Work on escalations from Tier 1 (Help Desk) · Provide regular maintenance and support for assigned clients · Provide phone, on-site, and remote support as needed · Monitor status of all open tickets · Notify responsible manager / account manager of high priority problems, critical status changes, client complaints, call aging and training · Enter revised status information into the incident management system · Diagnosis skills of technical issues · Communicate to customers: keeping them informed of progress, notifying them of impending changes or agreed outages, etc. · Update ticket with client response and time entry · Complete all assigned operational and procedural tasks · Assist with general administrative tasks as needed · Occasionally, based upon client need and staff availability, all staff will be expected to work after hours and weekends for pager duty and scheduled projects · Have a positive attitude, be self-motivated, reliable and customer-focused · Have excellent written and oral communication and interpersonal skills · Ability to multi-task and adapt to changes quickly · Support services for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, etc. · Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security · Remote access solution implementation and support: VPN, Terminal Services, and Citrix · Windows XP, Window 7 · Workstation and Laptop Hardware Support · Backup Software - configuration experience with more than one Backup Exec, DPM, Windows NT Backup, etc. · Anti-Virus - configuration experience with more than one A/V - Sophos, MacAfee, Trend, Norton, etc. · Working knowledge of Active Directory · Experience with Exchange and or virtualization is a plus Desired Skills and Experience General: Technical Experience: Winxnet, Inc. is an Equal Opportunity/Affirmative Action Employer.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

South Portland, Maine - 2025-12-09 We seek a Desktop Technician to join our dedicated and talented team. At TSP, we share a passion for providing an entirely positive, above-and-beyond service experience for every customer in the TSP family. DESKTOP TECHNICIANS AT TSP TYPICALLY HAVE THE FOLLOWING JOB RESPONSIBILITIES: * Continually monitoring service tickets and ensuring tickets are worked on in a timely fashion * Document new processes and new fixes, and share with the team * Demonstrate and adhere to all TSP and customer's safety policies and practices * Follow all 5S procedures inside the cleanroom and in the office area * Keep supervision within TSP informed of all problems that are causing customer dissatisfaction * Conduct all TSP business in such a way as to project a professional image * Install, troubleshoot, and replace WYSE Thin Clients, Ubuntu PCs, and Dell laptops as required * Install, troubleshoot, and reinstall Windows XP, 2000, Windows 7, and Windows 10 as required * Install, troubleshoot, and replace Zebra, Intermec, and Honeywell label printers, Inkjet, and laser printers as required * Install and convert terminals as required * Use Fluke Nettool to test LAN drops, determine the correct subnet, and other 1st level network support issues * Work closely with the customer's internal team and perform any tasks as requested by them * Escalate any unresolved issues to the operations coordinator or the field service manager * Desktop/laptop hardware, software, Microsoft software support, web browser support, SharePoint, Windows Client software * Deployment of new desktops, laptops, and accessories * Conference room support and meeting assistance * Desktop printer and Follow-Me printer support * IT office moves setup desk phone, voicemail * Network cables check and pull new cables, VPN, Firewall & proxy * AID/XID (user ID) enterprise account management * Back-up and recovery * Application support * Facility support ESH, safety * Data center walkthrough * Automation support * Maintain a positive attitude toward customers * May occasionally work holidays depending on support requirements and coverage needed * May be required to pick up extra shifts when requested THE IDEAL PERSON FOR THIS ROLE WILL HAVE EXPERIENCE SUCH AS: * Excellent knowledge of PC, desktop, and printer hardware * Excellent understanding of PC internal components * Hands-on hardware troubleshooting experience * Extensive equipment support experience * Working technical knowledge of current protocols, operating systems, and standards * Ability to operate tools, components, and peripheral accessories * Able to read and understand technical manuals, procedural documentation, and OEM guides ADDITIONAL INFORMATION ABOUT THIS ROLE: * Physical requirements include: * Sitting, standing, or walking for extended periods of time * Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components * Lifting and transporting of moderately heavy objects, such as computers, peripherals, and printers * Must have a valid driver's license, auto insurance, and reliable transportation * May occasionally require on-district travel for on-site hardware and software troubleshooting and repair at customer's other locations * Pay grade: 18 * View our benefits and pay grade information here: https://marketing.mytsp.net/tsp-benefits * Candidates must be authorized to work in the United States WE ARE TSP TSP is award-winning, customer-endorsed, and minority-owned. We provide custom, flexible, and flawlessly executed IT services and talent solutions throughout the United States and Canada. We create great customer experiences by saving you time and money. We're driven by integrity - we do what we say we will do - exceeding expectations. Our value-based pricing focuses on your business objectives, making your success our top priority. We don't manufacture devices or sell software - our product is our people. TSP is an equal opportunity employer and welcomes applications from all qualified persons without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Back to Latest Job Openings

The City of Dover Information Technology Director is looking to fill the position of Public Safety Systems IT Technician.. This position is responsible for performing highly responsible work supporting and maintaining the operation of the municipal public safety information systems. Position supports the reliability, integrity and accuracy of public safety systems. This includes the client support of computer-aided dispatch (CAD) and records management (RMS) desktop and mobile applications. A strong knowledge of Windows client and mobile device operating systems is required. Knowledge of networking, including radio and cellular communications, is preferred. Secondary support of body worn cameras. Secondary contact for public safety collaboration with outside public safety vendors This is a full-time, 40 hour per week, non-exempt position. Hourly rate is $26.26 to $38.03. Position is open until closed. DUTIES AND RESPONSIBILITIES (Except as specifically noted, the following functions are considered essential to this position. The listed examples may not include all duties found in this class): 1. Maintenance and support of current municipal public safety information systems, with a focus on CAD/RMS client systems, including desktops, mobile devices and client applications. 2. Troubleshoot, escalate network and communications issues related to public safety. Work to ensure communications are resilient, clear and secure. 3. Tracking, management and evaluation of reactive service calls to clients using public safety systems. 4. Ability to learn and provide feedback on work processes for assigned public safety systems. Collaborate with municipal employees and vendors to find efficiencies and service improvements within those processes. 5. As liaison between public safety employees and vendors, learn how employees interact with public safety applications and continuously update that knowledge set. Assist employees in verbalizing application limitations and seek solutions within the Office of Information Technology and with vendors. 6. Available after-hours (outside Monday - Friday 8am - 4pm and holidays) during critical network outages or for pre-scheduled information technology systems maintenance, as needed. 7. Professional Development. Evaluate trends in information and telecommunication technology for public safety and make recommendations to Deputy Information Technology Director regarding appropriate hardware, software and system needs. Attend conferences and other education meetings and review professional literature to keep current on modern trends and practices. 8. Maintain Criminal Justice Information Services (CJIS) certification. Follow Health Insurance Portability and Accountability Act (HIPAA) compliance standards to protect the privacy and security of health information. 9. Exercise discretion and maintain appropriate confidentiality concerning municipal related matters. 10. Perform or assist subordinates in performing duties; adjusts errors and complaints. 11. Seek information from the Director of Information Technology regarding questions of procedures and information related to municipal information technology and telecommunication systems. 12. Maintain familiarity with and execute safe work procedures associated with assigned work. 13. Attend to many items requiring attention simultaneously and/or in sequence. 14. Perform other related duties as required. i.e. body worn camera, dispatch, apparatus systems support. KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS: Well-developed skills to troubleshoot, prioritize, escalate and find technical solutions quickly and effectively, often using online and vendor resources; Extensive knowledge of client and mobile device hardware and operating systems. Experience with CAD/RMS applications. Knowledge of GIS systems and geospatial data mapping and analysis. Knowledge of networking and communications, including firewalls, switches, VoIP, radio, wireless and cellular, equipment. Knowledge of the capabilities and requirements of public safety information technology equipment; Knowledge of the principles and techniques of systems documentation and change management; Knowledge of the functions and organization of municipal government, Incident Command System (ICS), National Incident Management System (NIMS). Demonstrated ability to plan, organize, document, train and collaborate with work of others; ability to make accurate arithmetic calculations; demonstrated oral and written communication; ability to maintain electronic and written records and prepare reports. Ability to maintain effective working relationships with public safety management team and employees, Dover and State of NH information technology colleagues and public safety vendors and to deal with service problems courteously and tactfully. Ability to prepare and deliver oral and written reports in work meetings. EDUCATION/LICENSURE/CERTIFICATION REQUIREMENTS: Graduation from a college/university with an Associate's degree or higher in Computer Science, Information Technology, or a closely-related field, plus at least two years progressively responsible experience in information systems management, support, or related information systems work; OR any equivalent combination of education and experience which demonstrates possession of required knowledge, skills and abilities. Must maintain valid motor vehicle operator's license. CSI InfoShare, Microsoft Windows server, SQL server, ESRI ArcGIS Enterprise, Cisco, Motorola, Cambium and other Information System specific certifications preferred.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Deskside Support Representative Distributed Client Services Location: FALMOUTH,ME Duration: 1 year (with possible extension) Job Description: · Win7/Win XP OS support · Office 2003/2007/2010 support · Deskside support skills, must be able to troubleshoot complex issues. Qualifications SHARE YOUR RESUME Additional Information For more information, Please contact Shubham 97295-4595

Diodes Incorporated (Diodes) is seeking a detail-oriented, motivated IT Technician to be part of our dedicated and talented team. In this role you will be the first point of contact for employees experiencing technical issues in a high-tech manufacturing environment. The ideal candidate is an excellent problem-solver with strong communication skills and a passion for providing outstanding customer service. This position is located in South Portland, Maine and reports to the US Infrastructure Manager. Principle Duties and Responsibilities: Continually monitoring service tickets and ensuring they are worked on in a timely manner. Maintain records of user interactions, problems and solutions; document new processes and new fixes and share with the team to improve future support efforts. Maintain and repair current desktop and laptop hardware, software, and accessories. This includes installing and configuring new equipment and managing inventory. Set up new employee workstations, install operating systems, software, printers, and other peripherals. Teach users how to use new systems and software effectively. Work with vendors who support commercial copiers and plotter printers and replace desktop Inkjet and laser printers and Zebra label printers as required. Use NetAlly to test LAN drops, determine the correct subnet, and other 1st level network support issues. Escalate any unresolved issues to team and Infrastructure Manager Work will also be conducted within cleanroom environment which requires adherence to strict contamination control protocols essential for our semiconductor operations. This requires deep attention to detail to Diodes' Standard Operating Procedures (SOPs), gowning protocols, safety regulations, etc. Follow all 5S procedures inside the cleanroom and in the office area. Assist with IT during office moves and set up and provide meeting assistance and conference room support when needed. May be required to work holidays and extra hours depending on support requirements and coverage needed. Assist with special projects and other duties as assigned. Knowledge, Skills, and Abilities: Proven experience as an IT Technician, Help Desk Technician or relevant position is a plus. Practical/working knowledge of various back-up and imaging utilities, eg: Acronis, Clonezilla, etc. Strong hardware knowledge of Dell, Lenovo, and black-box Desktops and Laptops; HDD/SSD replacement, RAM upgrades, and more. Understanding of Windows installation and upgrade processes from all Windows versions: 3.X, XP, Vista, 7, 10, and 11. Strong technical knowledge of software, operating systems (Windows, mac OS), Microsoft software support, web browser support, SharePoint, Windows Client software Must understand technical manuals, procedural documentation, and OEM guides and have extensive equipment support experience The ability to diagnose problems and identify root causes in a fast-paced manufacturing environment. Ability to multitask, prioritize requests, work under pressure, and manage time effectively in a fast-paced environment. Excellent verbal and written communication skills to explain technical issues to both technical and non-technical staff. Must have a positive attitude and friendly, approachable disposition, even when under pressure. An associate or bachelor's degree in computer science or a related field is preferred. Must have CompTIA A+ and/or Cisco (CCNA) certifications The role requires physical work, such as lifting equipment, and working in tight spaces. Diodes Incorporated (Nasdaq: DIOD), a Standard and Poor'sSmallCap 600 and Russell 3000 Index company, is a leading global manufacturer and supplier of high-quality application specific standard products within the broad discrete, logic, and analog semiconductor markets. Diodes serves the consumer electronics, computing, communications, industrial, and automotive markets.

Job Description Geiger, a leader in promotional products, is seeking a Helpdesk Specialist I to join our IT Team. The ideal candidate will have a positive attitude, strong multi-tasking ability, and outstanding customer service skills. This role provides support to end-users locally and remotely for PC, Mac, server applications, and hardware. Responsibilities include interacting with network services, vendor partners, and/or application development teams to restore service and resolve core issues. The specialist may simulate or recreate user problems, recommend system modifications, and maintain current and emerging technical skills. Key Responsibilities: Provide helpdesk technical support and apply continuous improvement tools and concepts. Support desktop software, operating systems, and PC hardware for associates and sales partners. Deliver technical assistance via in-person, phone, email, and social media. Diagnose and resolve hardware/software issues; research user questions and advise on actions. Follow standard help desk procedures, log interactions, and escalate issues as needed. Prioritize urgent situations, track problems/requests, and document resolutions. Stay updated on system changes and perform technical research or consult with operations. Resolve user challenges including remote PC access and guidance. Assist with software configuration and installation. Address virus/spyware issues and create instructional guides. Perform other duties to ensure efficient technical support. Education & Experience: Equivalent to two years of specialized technical training in Information Technology. One year of relevant experience or a combination of education, experience, and training. Competencies & Skills: Comprehensive IT support for desktop software, operating systems, and PC hardware. Effective technical assistance across multiple communication channels. Efficient diagnosis and resolution of technical issues. Accurate guidance through research and adherence to help desk procedures. Staying current with system updates and assisting with software tasks. Physical, Mental & Environmental Requirements: Physical: Prolonged sitting, typing, and computer use; answering phones and emailing. Mental: Ability to concentrate, pay attention to detail, multitask, and manage time. Environmental: Indoor office setting; use of standard office equipment; interaction with team members and occasional customer contact. Certification: None required Supervisor Responsibilities: None Geiger is an Equal Opportunity / Affirmative Action Employer

As a people first values-based culture, we provide free weekly wellness sessions focused on our employee's physical and mental wellbeing, and flexible work arrangements. We offer a generous employer 401k match and an employee stock purchase plan for long-term financial wellness. Our full array of health, financial and voluntary benefit programs are what you would expect from a recognized Best Place to Work. As a member of the Dechra Group IT team, the IT Technician will be responsible for providing technical support to include general IT related triage, helpdesk driven workloads, account management, systems monitoring. Provide tier I support for all hardware including workstations, servers, general infrastructure systems, peripherals, operating systems, and applications in accordance to company policy and established standards and procedures. The IT Technician will provide hands-on technical support of local site employees and remotely assist employees across North America including Mexico and Canada, reporting to the IT Manager and will work closely with Group IT colleagues at other sites to implement, maintain, and enhance a broad spectrum of technology solutions. Must possess the technical experience and aptitude to work on multiple levels of the technology stack (infrastructure hardware, operating systems, applications) within a wide variety of hardware/software solutions. The IT Technician will need to be able to work independently under minimal supervision, and at times during non-business hours. Key Responsibilities Ensuring that all employees, customers and stakeholders receive a first class level of service in relation to IT incidents and service requests. Providing First and Second Line support for software and hardware fault resolution. Adhere to established IT department standards and procedures as set forth by the IT Director and local IT Manager. Deployment of new hardware and software assets based on the IT department standards. Ensure regional site documentation is accurate and up to date at all times. Deployment new assets in line with the company's hardware refresh policy. Remote support using software support tools, telephone, or desk side support. Escalation of incidents to line management as required. Interaction with Incidents and requests in the helpdesk call handling system. Use existing procedures to solve routine or standard problems. Research and discover new technology solutions. Evaluate and recommends methods and tools for streamlining and improving the established IT processes. Competencies Strong Technical Aptitude Strong Customer Service Strong Problem Solving Learning Agility Flexibility Results Focused Self-Starter Work independently Behavior and Values (D) Dedication - committed to delivering excellence (E) Enjoyment - enthusiastic and results driven (C) Courage - able to take calculated risks (H) Honesty - honesty and integrity (R) Relationships - team player (A) Ambition - willing and able to go the extra mile Skills Knowledge of a broad range of technologies and their applications Experience installing, configuring and maintaining a wide variety of hardware and software Experience working in an IT role supporting local and remote users Experience with technical writing for IT procedures and network diagrams Good interpersonal skills Able to work independently and reliably in a dispersed geographic IT team with minimal supervision Able to multi-task and deliver under pressure Qualifications Prefer 5 years hands on IT experience within a mid-sized corporate environment. Prefer college degree in Information Systems AND/OR recognized current IT certifications (MCSE, CCNA, etc.). Knowledge and Experience - Essential Microsoft stack - O365, Active Directory, Group Policy, NTFS, WSUS, Server 2012- 2016, Windows 10, SCCM, Exchange 2016, Teams, InTune Hardware - Microsoft SurfacePro tablets, Lenovo desktops, HP servers, HP/Aruba switches, Cisco Meraki access points, access control systems, IP camera systems VMWare vSphere vCenter Avaya IPOffice Server Edition and SIP devices Networking (Demonstrable TCPIP knowledge, DNS, DHCP) Remote access/control solutions (TeamViewer, Cisco AnyConnect VPN) Trend Micro Antivirus Cisco ASA/Firepower and UmbrellaDNS Malware remediation HelpDesk systems Knowledge and Experience - Desirable Seasoned IT Technician with experience in both large and small environments Passion for learning new technologies Experience working within an international company Cloud based solutions experience Experience with PowerShell scripting, command line tools, event log parsing, native windows troubleshooting tools, monitoring tools Additional Details Occasional travel may be required

Join Sentrillion and play a critical role in enhancing computer security systems through cutting-edge computer security systems in Portland ME regional area. This position offers an exciting opportunity to work on innovative projects that directly impact security landscapes. You will collaborate with talented professionals who share a commitment to excellence and integrity, fostering an environment where your skills and ideas will thrive. Embrace the chance to push boundaries in technology while contributing to high-performance outcomes that ensure the safety and security of our nation. This is your opportunity to make a meaningful difference in a forward-thinking company that values customer focus and professional growth. Apply today and be part of something greater! Sentrillion: Our Story - Let us introduce ourselves Cntrl-click- Here For nearly a quarter of a century, we have been helping secure America's borders and safeguard national assets through integrated technology solutions. We develop strategies and implement solutions that increase safety and security, save time, decrease cost, and improve outcomes. We are also committed to being a good corporate citizen and helping improve the communities in which we live and work by partnering with community organizations and volunteering. A right-sized organization, we are big enough to protect the perimeter of the country, yet small enough to rapidly respond to customer needs. What it's like to be a Computer Security Systems Technician As a Computer Security Systems Technician at Sentrillion you can expect a dynamic daily routine centered on ensuring the seamless deployment of cutting-edge security solutions. Your day will begin with reviewing project plans and schedules, followed by collaborating with team members to assess installation requirements. You'll be responsible for executing system installations, configuring software, and conducting thorough testing to guarantee optimal functionality. Regular troubleshooting and maintenance activities will be essential, including responding to customer inquiries effectively. Full benefits package available which includes health insurance, dental and vision coverage, life insurance options, accidental death, and dismemberment insurance, long and short-term life insurance, health care flexible spending account, dependent care flexible spending account, 401(k) plan, education reimbursement, training and certificate reimbursement and paid vacation, holiday, jury duty, bereavement, and military leave. Additionally, you will participate in ongoing training sessions to stay up-to-date with the latest technologies and industry best practices. Communication with both internal teams and external stakeholders will be key, as you'll provide regular updates on project status and address any challenges encountered during installations. This role will enhance your skill set while contributing to critical national security efforts. What we're looking for in a Computer Security Systems technician To excel at this position with Sentrillion you will need a robust set of skills. Strong problem-solving abilities are crucial, as you will frequently encounter challenges that require innovative solutions. A solid understanding of computer networking concepts will be essential for effective system installations and configurations. Additionally, attention to detail is paramount to ensure that installations meet security specifications and operational requirements. Effective communication skills will aid in collaborating with team members and addressing customer inquiries, while project management skills will help in organizing tasks and adhering to deadlines. A willingness to learn and adapt is vital in an ever-evolving security landscape, as well as a commitment to maintaining the highest standards of integrity and excellence. Combining these skills will enable you to contribute significantly to Sentrillion's mission of enhancing national security. Connect with our team today! So, what do you think? If you can meet these requirements and perform this job as described above, we would be happy to have you as part of our team! Sentrillion is an EEO Employer / Protected Vet / Disabled

Full-time Description The Transportation & Logistics Coordinator supports daily operational needs related to client transportation, shipping and receiving, intake and discharge processes, and vehicle fleet readiness. This role ensures that clients are transported safely and on time to appointments, assists with routine operational tasks, and provides flexible support to the Operations department. The position requires reliability, strong organization, good communication, and the ability to adjust priorities in a fast-moving environment. Requirements Primary Responsibilities Client Transportation Coordinate and complete client transportation for medical appointments, program outings, and other authorized travel. Maintain professional, calm, and supportive interactions with clients while in transit. Ensure all safety, supervision, and documentation requirements are adhered to during transport. Vehicle Fleet Support Conduct daily vehicle readiness checks (fuel, maintenance needs, cleanliness, mileage logs). Schedule routine maintenance and repairs under the direction of the Operations Director. Assist with seasonal needs (winter tires, inspections, registration renewals). Shipping & Receiving Manage incoming and outgoing packages, supplies, and mail. Deliver items to appropriate staff, departments, or dorms in a timely manner. Assist with storing, organizing, or distributing operational supplies Intake & Discharge Support Assist with client intake and discharge, including luggage checks, item inventory, and transporting belongings. Coordinate the delivery or pickup of client items (e.g., luggage, medical items, personal packages). Support staff in ensuring all intake/discharge materials are secured, logged, and distributed. General Operational Support Pick up prescriptions, supplies, or equipment as needed. Assist with moving furniture, setting up program spaces, or other hands-on facilities tasks as directed. Provide flexible support to Leadership, Operations, Admissions, and Medical departments as needs arise. Required Skills & Attributes Highly reliable, organized, and detail-oriented. Excellent communication and professional boundaries with clients. Valid driver's license with clean driving record. Comfortable driving vans in varying weather and road conditions. Ability to lift and move items (luggage, supplies, boxes). Flexible schedule, including occasional evenings or weekends. Must pass drug test.

Level 3 Technical Support Engineer Portland, ME (Onsite) Job Type: Full-Time Join Netsurit Where Technology Meets Ambition Step into the future with Netsurit, ranked #305 on Inc. 5000 Americas Fastest-Growing Private Companies and winner of the 2024 Global MSP501 Top 500 Managed Service Providers! We are not just solving IT problems we are shaping the future of AI-powered innovation. Help us design, implement, and scale intelligent solutions that empower businesses to automate processes, uncover insights, and accelerate growth. You will leverage tools like Microsoft Copilot, Azure AI, and custom machine learning models to turn data into meaningful business outcomes. Please share your experience and knowledge in AI as part of your application we would love to see how you can help us drive what's next! About the Role: As a Level 3 Technical Support Engineer, you will be the go-to expert for advanced technical challenges, delivering high-end proactive and reactive support for Netsurit's client portfolio. You'll lead projects, mentor junior consultants, and ensure client environments are secure, resilient, and future-ready. What You will Do: Design and implement projects based on client requirements and scope Perform infrastructure security analysis and reporting Create client documentation and policy design Manage incidents, problems, and service requests using ITIL best practices Apply Change Management where necessary Deliver technical workshops and mentor junior team members Stay ahead of emerging technologies and AI-driven solutions What we are looking for: 3 - 5+ years in IT & Networking with formal IT qualifications (Microsoft role-based certifications preferred) Hands-on experience with Microsoft technologies: Office 365, Microsoft 365, Azure, Hyper-V / VMware Strong knowledge of TCP/IP networking, VLANs, firewalls, managed switches, and routers Solid understanding of network security, malware/ransomware prevention Familiarity with ITIL Framework and ITSM systems Minimum 1-year onsite experience at a client location Passion for IT, strong problem-solving skills, and eagerness to learn and grow Bonus Points For: Experience with AI technologies (Microsoft Copilot, Azure AI, ML models) Project leadership and client consulting experience Why Netsurit? Work with cutting-edge technologies and AI innovation Be part of an award-winning, fast-growing global MSP Opportunities for professional development and certifications Collaborative team culture that values your ideas Competitive compensation and benefits Ready to take your career to the next level and help us drive what is next in AI? Apply today and join a team that it is redefining IT and innovation!

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training - Great Lakes, IL (11 weeks) FC Strand - Great Lakes, IL (16 weeks) ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training

Job DescriptionJob DescriptionOn-Call IT Field Technician - PC, Mac, Printer & Scanner Support

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

Diodes Incorporated (Diodes) is seeking a detail-oriented, motivated IT Technician to be part of our dedicated and talented team. In this role you will be the first point of contact for employees experiencing technical issues in a high-tech manufacturing environment. The ideal candidate is an excellent problem-solver with strong communication skills and a passion for providing outstanding customer service. This position is located in South Portland, Maine and reports to the US Infrastructure Manager. Principle Duties and Responsibilities: Continually monitoring service tickets and ensuring they are worked on in a timely manner. * Maintain records of user interactions, problems and solutions; document new processes and new fixes and share with the team to improve future support efforts. * Maintain and repair current desktop and laptop hardware, software, and accessories. This includes installing and configuring new equipment and managing inventory. * Set up new employee workstations, install operating systems, software, printers, and other peripherals. Teach users how to use new systems and software effectively. * Work with vendors who support commercial copiers and plotter printers and replace desktop Inkjet and laser printers and Zebra label printers as required. * Use NetAlly to test LAN drops, determine the correct subnet, and other 1st level network support issues. * Escalate any unresolved issues to team and Infrastructure Manager * Work will also be conducted within cleanroom environment which requires adherence to strict contamination control protocols essential for our semiconductor operations. This requires deep attention to detail to Diodes' Standard Operating Procedures (SOPs), gowning protocols, safety regulations, etc. * Follow all 5S procedures inside the cleanroom and in the office area. * Assist with IT during office moves and set up and provide meeting assistance and conference room support when needed. * May be required to work holidays and extra hours depending on support requirements and coverage needed. * Assist with special projects and other duties as assigned. Knowledge, Skills, and Abilities: * Proven experience as an IT Technician, Help Desk Technician or relevant position is a plus. * Practical/working knowledge of various back-up and imaging utilities, eg: Acronis, Clonezilla, etc. * Strong hardware knowledge of Dell, Lenovo, and black-box Desktops and Laptops; HDD/SSD replacement, RAM upgrades, and more. * Understanding of Windows installation and upgrade processes from all Windows versions: 3.X, XP, Vista, 7, 10, and 11. * Strong technical knowledge of software, operating systems (Windows, mac OS), Microsoft software support, web browser support, SharePoint, Windows Client software * Must understand technical manuals, procedural documentation, and OEM guides and have extensive equipment support experience * The ability to diagnose problems and identify root causes in a fast-paced manufacturing environment. * Ability to multitask, prioritize requests, work under pressure, and manage time effectively in a fast-paced environment. * Excellent verbal and written communication skills to explain technical issues to both technical and non-technical staff. Must have a positive attitude and friendly, approachable disposition, even when under pressure. * An associate or bachelor's degree in computer science or a related field is preferred. * Must have CompTIA A+ and/or Cisco (CCNA) certifications * The role requires physical work, such as lifting equipment, and working in tight spaces. Diodes Incorporated (Nasdaq: DIOD), a Standard and Poor'sSmallCap 600 and Russell 3000 Index company, is a leading global manufacturer and supplier of high-quality application specific standard products within the broad discrete, logic, and analog semiconductor markets. Diodes serves the consumer electronics, computing, communications, industrial, and automotive markets.