Remote support technician jobs in Redlands, CA

Job Title : Desktop Support Engineer Duration : Fulltime Responsibilities “Break Fix” support incorporates the IT Onsite Desktop diagnosis and repair of hardware/software by replacing faulty components or configuring replacement equipment OEM Vendor co-ordination for faulty or new hardware requirements “IMAC” is an industry term for Install, Move, Add, Change of IT equipment. Typically, this would include configuration and installation of equipment for new users, moving equipment from one location to another within a site and upgrading hardware, de-installation of software/application “Desk Side Support” includes all types of physical assistance required at the desk of an end user to resolve IT related issues In Scope: Incident Management for Endpoint Devices - Laptop/Desktop/Mobile Devices along handling hardware issues for Monitors and Printers (Best effort basis and accordingly co-ordination with OEM vendor) Hands and Feet support for Video Conferencing equipment and rooms, coordinate with resolver teams/OEMs for any additional support Co-ordination with OEM on Hardware/Software issues Ticket information documentation using ITSM tool. Perform advanced troubleshooting - technology and applications troubleshooting/repair/resolution for all endpoints (laptops, desktops, kiosk machines, and mobiles/tablets) Deployment and configuration of new hire equipment (Manually and/or using automated Tools) Deploying and troubleshooting Windows-based and Mac-based workstations in a corporate environment leveraging Autopilots, Microsoft Intune, JAMF, and other system management tools Hardware and software provisioning (check-in and check-out) Coordinate with the other IT groups to achieve the committed SLAs and deliver world-class customer service Articulate technical solutions to non-technical users in simple and easy to understand terms Occasional work to move/lift IT gear (PC's and Laptops) and move within the site (which involves less than 4 hours of human effort per location per month) - (Ex :Movement of PC from one floor to another) Uplift and reimage of leaver equipment and update of asset management system/CMDB. Update of asset management system/CMDB according to Joiner Mover Leaver Process

Level 2 Helpdesk Technician Contract to Hire, location- Irvine. We are seeking a professional and customer-focused Level 2 Helpdesk Technician to provide advanced technical support for end users. This role involves troubleshooting software, hardware, and network issues, ensuring timely resolution through excellent communication and technical expertise. Key Responsibilities: Respond to user requests and incidents via ticketing system, phone, and email. Provide in-depth technical support for Microsoft Windows 10/11, Microsoft Office, and various business applications. Troubleshoot issues related to network connectivity, including printing, device configuration, and basic network communication (e.g., pinging servers or devices). Support and troubleshoot Microsoft Teams and Office 365 applications. Utilize Active Directory for password resets, account management, and user permissions. Maintain a professional, courteous, and solution-oriented attitude while supporting end users. Accurately document issues, actions, and resolutions within the ticketing system. Qualifications & Experience: Previous Helpdesk or Technical Support experience required. Strong troubleshooting skills across hardware, software, and application environments. Working knowledge of Windows 10/11, Office 365, Active Directory, and Microsoft Teams. Understanding of basic networking concepts, including connectivity troubleshooting and print configuration. Excellent customer service, written, and verbal communication skills. Professional demeanor - friendly, reliable, and adaptable, with a positive "can-do” attitude. Preferred Attributes: Outgoing and approachable personality. Ability to multitask and prioritize effectively in a fast-paced environment. Commitment to providing an exceptional end-user experience.

We are seeking an IT Support Specialist to deliver daily end-user support, manage company devices, and maintain essential IT systems. Responsibilities End-User Support Provide onsite/remote helpdesk support for all employees. Set up user accounts, email, MFA, and application access. Install and configure laptops, software, and company-approved tools. Troubleshoot issues related to Windows/mac OS, network connectivity, Microsoft 365, and hardware. Support Teams, Outlook, OneDrive, SharePoint, and other productivity apps. Systems & Device Management Manage laptops and mobile devices via Apple Business Manager, Meraki, JAMF, and MDM platforms. Use RMM tools (Endpoint Central, Dell Connect, Cisco Meraki, ManageEngine) for patching and monitoring. Support VOIP: RingCentral, DialPad, PureIP. Platforms & Security Support OpenText, DocuSign, and Fanxipan Dataroom. Assist with CrowdStrike, VPNs (CheckPoint, OVPN/Fido2, Cisco Secured Connect). Handle SSL certificate requests (Bluebit/GlobalSign). Support Jira, Confluence, Stripe. Physical Security Assist with surveillance systems, access control badges, and office alarms. Qualifications 4+ years of IT support experience. Strong troubleshooting of hardware/software and Microsoft 365. Experience with MDM, RMM, VPN, security, and VOIP tools. Strong communication and customer-focused service mindset. Bonus: Fluency in Vietnamese to support Vietnamese-speaking end users.

Job Title: IT Service Desk Technician I Type: Direct Hire We are seeking a reliable and customer-focused IT Service Desk Technician I to provide high-quality, 24/7 technical support for a healthcare workforce, affiliates, and patients. The ideal candidate will assist users with basic IT issues, troubleshoot hardware/software problems, and escalate complex concerns to senior technicians when needed. Key Responsibilities: Deliver Level I technical support, including diagnosing and resolving hardware, software, and networking issues. Provide clear, step-by-step instructions to end-users on technical problems. Support remote users through remote troubleshooting tools. Escalate unresolved issues to higher-tier support. Create and document incidents for each support interaction, ensuring accurate contact info, issue details, and resolution steps. Assist with onboarding tasks such as account setup, hardware provisioning, and software configuration. Manage user access requests and accounts for designated systems. Provide technical support to patients accessing the organization's patient portal. Maintain and manage service desk tickets and queues within SLA parameters. Utilize and update internal knowledge base resources to assist with ticket resolution. Meet key performance metrics, including First-Level Resolution (FLR), call handling, and customer satisfaction. Other duties as assigned. Qualifications: Education: Required: High school diploma or GED (or higher degree if hired after October 1, 2024). Preferred: Associate degree in an IT-related field. Certifications: Required: CompTIA A+ (or equivalent) within one year of hire. Preferred: HDI-CSR or equivalent. Experience: Required: At least one year of customer service experience or completion of a Service Desk rotation in an IT apprentice program. Preferred: Service Desk experience in a healthcare setting. Skills & Abilities: Proficiency in supporting Windows OS, Active Directory, Exchange, Microsoft Office, MacOS. Basic troubleshooting of multi-function devices (printers, scanners, etc.). Familiarity with iOS and Android device support using mobile device management tools. Basic networking knowledge (TCP/IP, wireless, VoIP). Knowledge of web programming and SQL Server is a plus. Strong communication, multitasking, and problem-solving skills. Ability to work independently and within a team. High level of professionalism and customer service orientation.

Job Title: IT / Application Support Duration: 6-12 months (with potential to extend or become long-term) Type: Contract / Temporary Work Environment: Office-based, supporting engineering and technical teams Brighton Solutions is seeking an IT / Application Support professional to join our team on a contract basis in Brea, California. This onsite role supports a busy engineering services office with day-to-day technical needs ranging from computer support and printer management to application troubleshooting and user assistance. Key Responsibilities: Provide technical support for desktop and laptop computers, printers, and other office hardware Support users with software and application issues Assist with onboarding/offboarding of employees from an IT perspective Maintain and manage IT inventory and documentation Respond to support requests in a timely and professional manner Benefits Offered: Brighton Solutions offers competitive benefits for contract employees, including medical, dental, 401(k), and paid time off. If you're a hands-on problem solver who enjoys supporting teams in a dynamic office environment, we'd love to hear from you.

Full-time | Pacific Standard Environmental, Inc. | Santa Ana, CA Recruitment managed by Widger Talent Pacific Standard Environmental (PSE) is a leader in air quality compliance and environmental monitoring services. We design, install, and maintain Continuous Emissions Monitoring Systems (CEMS) and other critical instrumentation that help industrial clients meet environmental regulations and operate safely and efficiently. We're expanding our search for a Field Technician to join our growing team. This is a full-time, W2 role with a comprehensive benefits package and strong travel reimbursement. While direct CEMS experience is a plus, we welcome applicants with backgrounds in instrumentation, electronics, electrical systems, or automation technology who are ready to learn and develop within a highly specialized technical field. What You'll Do Install, maintain, and troubleshoot environmental monitoring systems and related instrumentation Perform system calibrations, preventive maintenance, and field diagnostics Conduct electrical and pneumatic system checks and repairs Work both independently and collaboratively to support industrial clients across Southern California and beyond Prepare service documentation and calibration reports accurately and on time Participate in ongoing training to develop CEMS-specific skills and certifications What We're Looking For 5+ years of hands-on technical experience in electrical, instrumentation, automation, or electronics systems Strong understanding of electrical wiring, circuits, and schematics Familiarity with PLCs, sensors, analyzers, and calibration procedures Ability to travel regularly and work independently in the field (typical office presence 1-2 days per week) Clear communication and strong organizational skills Valid driver's license and clean driving record Preferred Backgrounds Experience in any of the following areas will be considered highly relevant: Military training in biomedical equipment or electronic systems (Navy/Air Force) Instrumentation Technician or Electronics Technician roles in industrial or utility environments Completion of programs such as General Electrician (GE) or Industrial Automation Technology (IAT) from Southern California Institute of Technology (SCIT) or similar technical institutes Why Join PSE Independent, field-based work with autonomy and variety Comprehensive benefits and overtime pay Continuous professional development and training in environmental compliance and CEMS technology Supportive team culture built on integrity, precision, and long-term client relationships About Pacific Standard Environmental (PSE): Headquartered in Santa Ana, PSE provides environmental engineering and compliance solutions across the Western U.S., specializing in air quality monitoring and emission control systems for industrial and energy clients. Recruitment managed by Widger Talent. This is a direct-hire, full-time W2 position with Pacific Standard Environmental.

This position will be primarily located onsite in Irvine, CA - with occasional visits to a branch location in Torrance, CA. Position Overview: We are seeking a skilled and customer-focused Desktop Support Technician for a banking/financial institution. The ideal candidate will have experience providing both remote and onsite troubleshooting support to end-users while maintaining a high standard of customer service. This role involves working with enterprise-level tools and technologies, supporting a diverse range of hardware and software systems, and assisting with networking and server administration. Key Responsibilities: End-User Support: Provide remote and onsite technical support for hardware, software, and peripherals. Troubleshoot and resolve issues with Windows 10/11, Office 365, and other enterprise applications. Assist users with device setup, configuration, and maintenance (desktops, laptops, mobile devices, etc.). Active Directory and Azure Management: Perform account management tasks in Active Directory, including password resets, account provisioning, and group policy management. Support Azure Active Directory configurations and integrations. Device and Endpoint Management: Use Microsoft Intune for device enrollment, management, and policy enforcement. Deploy software and manage updates using enterprise tools. Networking and Server Support: Troubleshoot basic network connectivity issues, including Wi-Fi, VPN, and LAN/WAN. Assist with server administration tasks, including file sharing, user permissions, and performance monitoring. Documentation and Reporting: Maintain accurate records of support requests in the ticketing system. Document solutions, workflows, and common troubleshooting procedures. Continuous Improvement: Collaborate with IT colleagues to develop and implement best practices. Stay updated with emerging technologies and provide recommendations for enhancements. Qualifications: Education: Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field is preferred. Technical Skills: Proficient in supporting Windows 10/11 environments. Strong knowledge of Microsoft Office 365 suite (e.g., Outlook, Teams, SharePoint). Hands-on experience with Active Directory and Azure Active Directory. Familiarity with device and application management using Microsoft Intune. Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VPN). Experience in server administration and support is a plus. Experience: 2+ years of experience in a desktop support or IT help desk role. Previous experience with remote support tools and ticketing systems. Soft Skills: Excellent troubleshooting and problem-solving abilities. Strong verbal and written communication skills. Ability to work independently and manage multiple priorities in a fast-paced environment. Certifications (Preferred): CompTIA A+, Network+, or equivalent certifications. Microsoft certifications such as MTA, Azure Fundamentals, or MS-900.

Technical Support is well organized, dynamic, customer-focused, proactive, strong team player, with multi-tasking, and problem-solving skills. This position will include providing technical support and troubleshooting assistance to our customers, demonstrating excellent problem-solving skills, and a customer-focused approach to ensure timely resolution of issues and customer satisfaction. ESSENTIAL JOB FUNCTIONS Maintain an in-depth knowledge of our complete line of products and services. Embrace and learn the Video Surveillance / CCTV technologies and their applications. Provide product demos and technical training to the sales team and customers. Test and evaluate surveillance cameras, DVR cards, stand-alone or PC-based DVR systems, and peripherals. Build and test PC-based DVR systems to customer's specifications. Provide prompt and effective customer service and technical support. Service customers in an effective and efficient manner; partner with internal teams proactively. Answer calls and emails regarding technical support requests and log into ticketing systems. Perform other duties as assigned ESSENTIAL REQUIREMENTS Ability to communicate clearly, concisely, and professionally in written responses to emails and oral responses to calls Ability to maintain confidential business information Ability to respond to customers in a timely and effective manner Computer proficiency including Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Outlook) Ability to work independently with minimum supervision Ability to work under pressure Strong troubleshooting, problem-solving, and team player mindset is a plus Proactive and enthusiastic to excel OTHER REQUIREMENT Domestic and/or International Travel may be required (up to 25%) Willing and able to work additional hours when needed Bend, lift, open and move product and related office items varying in weight up to 30lbs, EDUCATION 1+ Years of Professional Experience in technical support or related areas Experience in the security system industry is highly desired A bachelor's degree in Computer Science, IT / Network, Engineering or related technical field, or equivalent industry experience is required Preferred certificate: CompTIA A+ Fresh graduates will also be considered

We're looking for a Level 2 Support Technician with solid MSP experience to join a growing team that values expertise, accountability, and continuous learning. If you've worked in a managed services environment supporting multiple clients and thrive in fast-paced, technical settings, this is an opportunity to take your skills to the next level. In this role, you'll handle escalations from Level 1, troubleshoot complex issues across cloud and on-prem systems, and assist with infrastructure improvements and small-scale projects. You'll work hands-on with Microsoft 365, Azure, virtualization, and networking technologies while collaborating with senior engineers to keep client environments secure and stable. What You'll Do Resolve Level 2 tickets across Microsoft 365, Azure, servers, and networks Troubleshoot complex issues and ensure SLA compliance Support migrations, upgrades, and endpoint deployments Collaborate with Level 3 engineers on escalations and projects Document and share best practices for process improvement What You Bring At least 2 years in an MSP or multi-client IT environment Strong knowledge of Microsoft 365, Azure, and Windows Server Experience with ticketing, RMM, and endpoint management tools Excellent troubleshooting, communication, and documentation skills What You'll Get $29/hr - $32/hr with paid overtime Health insurance, PTO, paid holidays, and mileage reimbursement Certification reimbursement and paid study time Bonus opportunities and a supportive, team-focused environment

Job Title: Contractor - Desktop Migration Technician Duration: 3 months (possible extension) Start: ASAP We're hiring several experienced desktop support contractors to join a short-term project that migrates user devices and accounts to a new corporate IT domain and image baseline. Technicians will perform hands-on migrations, validate applications and profiles, and provide frontline user support during cutovers across multiple sites. Core Responsibilities Execute end-user PC migrations using standardized checklists and migration workflows. Backup and restore user profiles and data when required. Run PowerShell scripts and migration tools to join devices to the new domain and apply new images/configurations. Validate business application functionality and user access after migration. Coordinate device handoffs, returns, and logistics with on-site IT staff. Provide clear, patient user handovers (new credentials, MFA setup, expected profile differences). Log daily migration progress, capture issues, and escalate to central migration leads. Prepare hardware, perform PXE booting and imaging when needed. Required Skills & Experience 3+ years of hands-on desktop support, field IT, or systems administration experience. Strong working knowledge of Windows 10/11 and Active Directory. Prior experience with domain migrations, site cutovers, OS reimages, or M&A IT transitions preferred. Comfortable scripting with PowerShell and using standard imaging/migration tools. Excellent user-facing communication skills and professional demeanor. Ability to follow detailed procedures, document work accurately, and work independently under direction. Additional Details Contract length: ~3 months with potential extension. Schedule: May require evening and weekend work to minimize business disruption during cutovers. Travel: On-site travel across U.S. locations is expected; travel expenses reimbursed. Candidates must be legally eligible to work in the U.S. and able to travel to client sites as required. Reporting: Work closely with and report to a central migration lead / IT operations team. Ideal Candidate A dependable, customer-focused desktop support technician with proven domain migration and imaging experience, strong PowerShell skills, and the ability to clearly communicate with non-technical users. Must be comfortable with travel, flexible hours, and executing repeatable processes in a fast-paced rollout environment.

The Field Support Engineer provides support for the installation, operation and maintenance of Intellian fielded products globally as required in a 24/7 operational environment. The primary focus for this role is the installation and maintenance of Intellian Ground Gateway Terminals. Main Responsibilities Perform Intellian assigned duties onboard, on-site and/or field Support of Intellian's products in a global environment. Be able to perform installation and operation of Intellian products efficiently and effectively. Understand operation of all Intellian product and be able to troubleshoot and diagnose failures on terminals equipped with Intellian products and/or services. Work individually without support if in a remote location with correct tools and approved spares as required for job responsibilities. Provide onsite support for Intellian ECBU and Maritime business partners globally. Solid computing and reporting skills for maintaining data within Intellian CRM (Salesforce), as well as document handling on google drive or Microsoft office suite. Provide technical guidance to internal and external stakeholders for Intellian technical support organization. Ability to travel at very short notice anywhere globally. Maintain high standard of professionalism, workmanship and cleanliness on customer site. Adhere to all safety regulations, perform risk assessment and maintain required PPE. Work with teams of both internal staff, subcontractors, dealers and customers. Be self-sufficient if need be with travel plans, accommodation and attendance when unable to contact coordination or manager. Clear, concise daily reporting to internal and external stakeholders. Control expenditure when travelling on behalf of the company. Completing and providing RMA forms with stock returns or inventory adjustments. PUP, Case, TCN and Work Order; Creation, updates and completion within salesforce. Maintain good working relationships with all colleagues and staff with the ability to assist Working with all teams and staff to assist where resource is needed. Strong communication skills for liaising with HQ TS in Korea, as well as regional offices in EMEA and APAC. Required Qualifications & Skills Qualifications & Requirements: Bachelor's Degree in an engineering principle or equivalent industry experience in a Field Support role. 2+ years' experience in troubleshooting and triage of technical issues in a fast paced environment, to support customers. Experience with VSAT installation, commissioning, troubleshooting and repair. IT Network troubleshooting skills; DHCP, TCP/IPv4 & v6, Sub-netting, routing, VLANS, etc. Ability to work a flexible schedule in a 24x7 environment as needed to support round-the-clock operations. Good computer skills, including Word, Excel, Outlook and Google Docs. Strong Electrical and mechanical skills. Physically able to lift/carry at least 50lbs and climb ladders, masts. Rigging, etc. Ability to use forklift (training would be provided). Ability to adapt to urgent situations and good at working under a timeline pressure. Preferred Skills & Experience: 3 years' experience in a technical position within the maritime or teleport environment. Experience with Installation & Maintenance of Ground Gateway or Earth Station Antenna systems. Experience on satellite communication and other RF technologies. Written and Verbal skills in English, Spanish, French or Korean. Salesforce & SAP Experience. Hours & Place of Work: Flexibility to work weekends and holidays. Travel up to 75% domestic and overseas. Extended travel up to 2 weeks required. About Intellian: Intellian is the world's leading provider of satellite antennas and terminals, with a mission to empower connectivity so connectivity can empower the world. We are driven by a passion for innovation and agile responsiveness to customer needs. As the crucial link between satellite networks and millions of people on Earth, Intellian's leading technology and antennas empower global connectivity across oceans and continents, organizations, and communities. Strategic thinking, an obsession with quality, and a proven ability to deliver enable Intellian to invent for the future, creating mutual success for partners and customers as the world's connectivity needs evolve. Benefits: We offer a comprehensive benefits package, including flexible time off and paid holidays. Eligible employees also have access to medical, dental, and vision insurance, as well as short-term and long-term disability coverage. A 401(k) plan with employer safe harbor contributions is available. Additional compensation elements, such as annual performance-based bonuses, may be offered depending on the role.

Job Title: EMR IT Specialist Pay Range: $27/hour to $29/hour We are seeking a detail-oriented and proactive EMR IT Specialist to support the creation, maintenance, and optimization of Electronic Medical Record (EMR) access across multiple hospital systems. This role is ideal for a candidate who excels at cross-team collaboration, workflow documentation, and vendor or financial coordination, while thriving in a fast-paced healthcare environment. Key Responsibilities Assist with the creation, maintenance, and deactivation of EMR accounts across multiple hospital systems. Track and prepare EMR account batch submissions to ensure timely provisioning. Document EMR-related workflows and maintain tracking systems for staff responsiveness and support needs. Collaborate with clinical and IT teams to troubleshoot access issues and ensure compliance with hospital policies and requirements. Coordinate follow-ups on pending items and escalate issues to leadership when necessary. Negotiate with vendors and manage procurement processes to support EMR-related needs. Oversee invoice management, purchase orders, and financial documentation related to software, services, or equipment. Qualifications Strong vendor negotiation, procurement, and cost-management experience. Proficiency with invoice management, purchase order systems, and financial recordkeeping. Excellent organizational and analytical skills with the ability to manage multiple priorities effectively. Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint). Strong interpersonal and communication skills for collaboration with vendors, finance teams, clinical staff, and internal IT stakeholders. Proactive problem-solver able to independently identify issues and recommend or implement process improvements. Ability to work in a fast-paced environment and adapt to shifting priorities.

Job Details 0T534 CA - El Monte, CA Full Time $29.22 - $35.20 Hourly 1st ShiftDescription Who we are: The Gill Corporation is one of the world's largest manufacturers of honeycomb, high performance floor panels, cargo compartment liners and original equipment for passenger and freighter aircraft. The company also excels in many other types of reinforced plastics including interior sandwich panels for creating structures such as aircraft galleys and bulkheads, honeycomb core and related products. The Gill Corporation is seeking an IT Support Specialist to be the primary resource for the ad hoc service and routine maintenance of company hardware and systems. Works under the close direction of senior personnel and possess a moderate understanding of general aspects of the job. Reporting to the IT Operations Manager, they will perform but not be limited to the following responsibilities. Responsibilities: Responds to end-user phone, email or chat requests for support to resolve basic computer application, system, device, access or performance issues. Escalates problems to appropriate levels or teams. Maintenance of endpoint protection software as well as inventory management applications. May support installs or upgrades of software or devices, set up user profiles or reset passwords PC software and hardware installations, configurations, upgrades with supervision Preparation of user and technical documentation. Adheres to IT standard work processes and suggests improvements to policies and procedures. Other essential duties may be assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications and Education (Required) 0-2 years practical experience Completed Associates degree or certificate program in computer technology. Strong customer service skills ITAR Requirement: This position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). In order to comply with the requirements of the ITAR and/or the EAR, applicants will be asked to provide specific documentation to verify U.S. person status under the ITAR and the EAR. A “U.S. person” according to their definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee, or asylee. The Gill Corporation is an Equal Opportunity Employer . Applicants for all job openings are welcome and will be considered without regard to race, religious creed, color, age, sex, gender identity, gender expression, genetic information, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, veteran status, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. The Gill Corporation provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disability Act and applicable state and local law. If you require an accommodation in the application process, please notify the Human Resources Department

Job Details Hiller Los Angeles - Orange, CA $34.91 - $40.72 HourlyDescription The Hiller Companies, LLC has an immediate opening for IT Help Desk Tier II Technician. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today. The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place. Job Summary: The IT Help Desk Tier II Technician is tasked with delivering advanced technical support to our internal staff. They are responsible for effectively troubleshooting and resolving complex software and hardware issues. The Tier II Technician not only assists with network connectivity problems but also offers expertise in managing server configurations, implementing security protocols, and ensuring the optimal performance of systems and applications. Moreover, they play a key role in mentoring Tier I Technicians, sharing their expertise and providing guidance on challenging technical matters. The IT Help Desk Tier II Technician enhances the efficiency and productivity of our internal operations, contributing to the overall success of our organization. Pay Range: $34.91/hour - $40.72/hour Key Responsibilities: Respond to incoming support requests in a timely and courteous manner. Identify, diagnose, and troubleshoot technical issues with hardware, software, and network systems. Document and track all support requests in a help desk ticketing system. Escalate complex issues to higher-level support staff as needed. Install, configure, and maintain software applications and operating systems. Perform regular maintenance tasks on hardware and software systems. Provide end-user training on software applications and systems. Communicate technical information to non-technical users in a clear and concise manner. Ensure that all equipment and software licenses are up-to-date and compliant with organizational policies. Provide Tier II technical support to end-users, troubleshooting hardware and software issues. Other duties as assigned. Qualifications What We Are Looking For: Bachelor's degree in computer science or related field preferred. CompTIA A+ certification or equivalent experience required. 2+ years experience working in a help desk or technical support role. Tier 2 experience preferred. Proficiency in Windows operating systems. Knowledge of networking concepts and protocols. Familiarity with common IT problems and their solutions. Knowledge of IT security best practices. Awareness of the company's IT policies and procedures. Strong problem-solving and analytical skills. Excellent communication and interpersonal skills. Technical skills to diagnose and fix hardware and software issues. Ability to effectively explain technical issues to non-technical staff. Customer service skills to provide a positive experience for staff seeking help. Ability to manage multiple issues simultaneously. Capability to learn new technologies quickly. Ability to work under pressure and manage stressful situations. Capability to work effectively in a team and collaborate with other departments. Ability to work independently and as part of a team. Physical Requirements: Manual Dexterity: This is often required for tasks such as assembling and disassembling hardware, connecting cables, or handling small components. Visual Acuity: Technicians often need good vision to read small text on screens, identify specific hardware components, or discern color-coded wires. Sitting and Standing: Many IT Help Desk roles involve long periods of sitting at a desk. However, they may also require standing, such as when setting up hardware or moving around the office to deal with on-site issues. Lifting: Depending on the setup, technicians may need to move or lift moderately heavy equipment, like desktop computers, servers, or printers. Stamina: In some cases, working overtime to resolve urgent issues or complete important updates might be necessary, which requires stamina. Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant. We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly and Make It Fun. Most employee benefits start from the first day of employment, including: Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education Comprehensive benefits package, including health, dental & vision insurance, retirement plans, company paid & voluntary life insurance, company paid short-term disability, voluntary long-term disability, critical illness & accident insurance and paid time off Company-provided training, tools and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs Career advancement potential within a growing company. Join us in our mission to provide comprehensive fire protection solutions and peace of mind to our customers and together let's make the world a safer place.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Job Description IT Technician - Level IV Reports to: IS Director Exempt This is a newly created hands-on role responsible for ensuring the performance, reliability and continual improvement of the company's core IT services under the direction of the Director of IS/IT. The role oversees all aspects of infrastructure and various corporate applications such as but not limited to: ETRM, FS, TAS, M/O365 administration, service desk operations, cybersecurity, and IT project execution. The role highly interacts with upper management and plays critical part in ensuring IT support to all functional areas within the corporate office and the terminal facility. Responsibilities: Overseeing of all company's networking not limited to: firewalls, switches, WAPs, S2S VPN, Client VPN, etc. Strong understanding of the 7-layers ODI Model for troubleshooting is needed. Rack/Stack/Setup/Configure servers and clustered-servers for any purpose. Plan/provision/post-launch virtual machines for V2V/P2V migrations. Plan and provision proper backup of all servers. In-Depth knowledge of script via PowerShell. Overseeing the lifecycle of desktop hardware and software, including procurement, deployment, upgrades and disposal. Maintaining desktops operating systems, configurations, and security settings. Troubleshoot technical issues related to desktop computers and peripherals. Implement and enforce desktop security policies and standards. Manage user access controls and permissions. Lead and coordinate IT projects related to desktop infrastructure, including hardware deployments and software upgrades. Formulate project scope, timelines, budget, and deliverables for desktop-related IT programs. Collaborate with executive management in the understanding of the business requirements translated into technical specifications. Monitor project progress, identify risks, and implement corrective actions. Perform other duties as assigned, as the role evolves in the future. Required Knowledge & Skills: Program management and team leadership is required. Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers. Superb ability and dexterity to manage multiple projects, activities, and tasks simultaneously. Intermediate knowledge of MS Excel in the area of filters, pivot tables, database connections, and VBA. High level of analytical skills to resolve issues in the areas of responsibility. Knowledge of Window servers and desktop products. Familiarity with Linux servers (Ubuntu & Redhat). Knowledge of remote access setup for users. Demonstrated ability to administer a 100+ node network, including SonicWall firewall; CISCO is acceptable. Working knowledge of following: SCALE Computing VM System; VMWare acceptable. VOIP systems and Polycom equipment. Broadvoice preferred. Backup solutions. Carbonite backup system preferred. Microsoft Server, Active Directory, VPN, and SAN management, and MS Admin Center. Antivirus solution. Crowdstrike preferred. Active Directory, MS Entra, and NETLOGON. Demonstrated ability to support networked printers and MFPs. Extreme discretion & confidentiality with the dealing with restrictive information. Ability to clearly and concisely convey and be able to document issues and resolutions. Work well with others. Good attitude and personable when it comes to interactions with internal and external customers. Must have valid California driver's license. Must be US Citizen or Permanent Resident (I-551). Must be able to lift 50 pounds as needed. Other Requirements: The company operates 24/7 schedule. This position is on-call for all off-hours, weekdays, and weekends. Backup support for vacation/holidays, as needed. Flexibility to accommodate variable demands is required and non-negotiable. Overall experience in the IT field between 5 - 7 years. Extreme quick learner. Compensation: To be determined based on experience and education.

Applus+ IDIADA is a global partner to the automotive industry, supporting its clients in their product development activities by providing design, engineering, testing and homologation services. As a TOP Employer certified company, we have a large team of more than 3000 professionals drawn from over 22 countries, as well as an international network of subsidiaries and branch offices in 25 countries which ensures that our clients get customized, added-value solutions. IDIADA offers you the opportunity to develop a career in one of the worldwide leading automotive engineering companies. At Applus IDIADA we are looking for talent to help us shaping the mobility of tomorrow with safer, more efficient, and sustainable vehicles. With presence in 22 countries, we offer job positions around the world and internal / transversal mobility within the company. The automotive sector is currently living a moment of deep technological change. At IDIADA, we focus on constant innovation to adapt our services' portfolio to an ever-changing environment. Therefore, as part of our team, we expect you to be dynamic and eager to learn and grow with us. If you want an opportunity to challenge yourself and enhance your technical skills, to work in a thriving environment and to work alongside world-leading experts, then apply for one of our vacancies. Job Description What You'll Do: Provide prompt customer support and technical issue resolution, working with internal customer to test and make sure the issue is resolved. Proactively follow up with users or team members to verify solutions are successful and satisfaction is achieved. Provide documentation both of progress during issue resolution and of solutions which resolve the issue. Management of basic working on servers, desktops, laptops and smart devices belonging to the organization, using tools like anti-virus solutions, firewalls, office365 suite and other relevant software Management of software installation and upgradation requirements on all servers, desktops, laptops and smart devices belonging to the organization Monitoring of business unit's infrastructure assets on a periodic basis (servers, desktops, laptops and smart devices) Management of hardware component upgradation and maintenance requirements for all infrastructural assets belong to the business unit Qualifications What You'll Bring: The ideal candidate will have a minimum experience of 2 year in technical assistance and support related to computer systems, hardware and software. Experience within an international corporation is highly valuable, but not mandatory. Vocational training in Computer Engineering. Excellent communication skills. Highly motivated with strong work ethic. Experience using and administrating Windows / Linux environments. Experience managing TCP/IP LAN. ITIL v3 Foundation is an asset. Desirable skills: Degree in Computer Science or similar Fluent in Spanish and English What can we offer you? Join a young dynamic and growing team. Work in an agile environment Work on a huge, and ever expanding, globally distributed system Be part of a large growing international organization Continuous training and career growth Additional Information APPLUS IDIADA is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Job Functions: Must be physically able to support technical needs in office Must be able to support the facilities in Corona, CA and Adelanto, CA in-person when needed Job Type: We can offer a full-time or part-time position Benefits for a Full-time position: Health Insurance (100% Premium costs paid by Company) Voluntary Dental insurance Voluntary Life insurance Voluntary Vision Insurance Paid time off Simple IRA Plan (3% Company Match) Schedule: Hybrid position Monday to Friday Occasional Saturday APPLUS IDIADA is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Applus IDIADA is committed to equality, diversity and inclusion. We don't put limits on you, so don't put limits on yourself either. There is a place for everyone.

At DAP Health, we are committed to transforming lives and advancing health equity for all. As a leading nonprofit health care provider, we deliver compassionate, high-quality care to the diverse communities of the Coachella Valley and San Diego County. Our comprehensive services range from primary care to mental health, wellness programs, and beyond, with a focus on those who are most vulnerable. Joining our team means becoming part of a passionate, innovative organization dedicated to making a meaningful impact in the lives of those we serve. If you're looking for a dynamic and purpose-driven environment, we invite you to explore the opportunity to contribute to our mission. Job Summary The IT Technician's role is to support and maintain in-house technology equipment and IT assets. This includes installing, configuring, diagnosing, repairing, and upgrading all corporate hardware and equipment while ensuring its optimal performance. This person will also troubleshoot problem areas in a timely and accurate fashion and provide end user training and assistance where required. Supervisory Responsibilities: None Essential Duties/Responsibilities Identify and deliver required hardware service levels according to company policies Provide training and support to end users and staff on software and equipment operation and other issues Install, configure, test, maintain, monitor, and troubleshoot end user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, and other products Where required, install, configure, test, maintain, monitor, and troubleshoot associated end user software and networking software products Perform on-site analysis, diagnosis, and resolution of hardware problems for a variety of end users, and recommend and implement corrective solutions, including off-site repair as needed Receive and respond to incoming calls, pages, and/or e-mails regarding incidents and service requests Develop and maintain an inventory of all computers, monitors, keyboards, hard drives, printers, scanners, and other equipment using an asset tracking system Document incidents, problems, and service delivery (hardware failure, repair, installation, and removal) using a helpdesk system in alignment with ITIL guidelines If necessary, align with third-party support and equipment vendors Recommend, schedule, and perform hardware maintenance, hardware and peripheral equipment improvements, upgrades, and repairs Perform other duties as assigned Required Skills/Abilities * Effective interpersonal skills and relationship-building skills * Strong written and oral communication skills * Ability to present ideas in user-friendly language * Understanding of the organization's goals and objectives * Self-motivated and directed * Keen attention to detail * Analytical and problem-solving abilities * Able to prioritize and execute tasks in a high-pressure environment * Experience working in a team-oriented, collaborative environment * Strong customer-service orientation Education and Experience * At least two years' experience in the IT field or equivalent education Working Conditions/Physical Requirements * This position is on-site * Able to lift/move up to 40 pounds, move from place to place, and stand for long periods of time * Requires current and valid driver's license and current personal auto insurance * Able to travel to DAP Health locations throughout San Diego and Riverside

Job DescriptionBioPhase Solutions specializes in recruiting top talented professionals for Southern California's Scientific community. We are currently looking for an IT/OT Technician to work for a leading Greater South Orange County area CDMO.Pay Rate: $25-40+/hour depending on experience.Contract: 4-6+ months (with possibility of conversion) Summary:Provide onsite, hands-on support for the physical implementation of a Chromatography Data System (CDS) migration project, with a focus on technical IT activities including client setup, instrument connectivity, and network coordination within a GxP-regulated lab environment.Responsibilities:The contractor will support limited, clearly defined activities within the overall project scope, focusing strictly on technical implementation and infrastructure support: Lab Equipment and Client Workstation Setup Physically install, cable, and configure laboratory PCs and client terminals used for CDS. Confirm network connectivity of CDS clients to the domain or local environment. Assist with installing approved drivers and software required for instrument communication. Instrument-to-PC Integration Support Connect lab instruments (e.g., HPLCs, GCs, UV-Vis) to workstations via USB, serial, or Ethernet as applicable. Assist in confirming basic communication between instruments and client software (under guidance from CDS vendor or lead system admin). Troubleshoot hardware or connectivity issues during physical setup. Server Room and Network Coordination Support racking, patching, and physical organization of virtual host servers or lab switches as directed. Coordinate with the IT/OT network team to label and route network cables, verify IP assignments, and validate VLAN connectivity. Document physical connections and device labeling per plant standards. User Access and Device Configuration Assist with domain-join and basic Windows configurations on lab clients under provided SOPs. Configure local or network printers and barcode devices as needed. Apply hardening settings and antivirus installations under OT team direction. Implementation Documentation and Handover Record installed asset information (PCs, instruments, network ports, cable labels, etc.) for CMDB and audit tracking. Document installation steps and provide feedback on physical setup procedures. Experience/Requirements: 2+ years of hands-on IT or OT support in laboratory or GMP-regulated environments Strong experience with Windows client configuration, instrument connectivity, and physical network setup Comfortable working in lab environments with strict documentation and procedural controls Basic understanding of GxP, ALCOA+, and validated system handling Familiarity with Active Directory, network troubleshooting, and desktop deployment Please send resumes to ******************* and visit our website at ******************* for additional job opportunities!!!