IT Service Technician
Remote support technician job in Brea, CA
We are seeking a highly skilled IT Service Technician with expertise in Mobile Servicing to join our IT Team. In addition to a regular IT support role, this position focuses on enterprise mobile device management for a growing footprint of over 3,500 smartphones, tablets, hotspots, and rugged field devices across our multiple brands and locations.
The technician will oversee the full mobile device lifecycle, from procurement and provisioning through MDM, to deployment, asset maintenance, billing oversight, cost allocation, and end-of-life processes.
This is a full-time, on-site role based in Brea, CA.
Key Responsibilities:
Onboarding and offboarding of associates: new hire/termination processing - create/disable accounts, configure/install software, and equipment.
Provide technical support and troubleshooting for computer hardware and software issues.
Collaborate with team members to resolve incidents and service requests.
Document and track all support tickets, assets, and configurations using Help Desk software.
Troubleshoot networking and application-related issues, escalating them as needed.
Manage procurement of mobile phones, tablets, and accessories.
Provision devices through MDM (Intune, MaaS360, etc.).
Maintain accurate fleet inventory for over 3,500 devices.
Oversee billing, cost allocation, and carrier account management.
Provide Tier 1-2 support for mobile hardware, software, and activation issues.
Execute onboarding and offboarding workflows for mobile equipment.
Enforce mobile security and compliance standards.
Generate reports for compliance, billing, and device lifecycle metrics.
Qualifications:
2-3 years of IT Service Desk experience, specialized in mobile support/telecom service management.
Strong knowledge of iOS, Android, and mobile carrier ecosystems
Strong expertise in one more MDM tools like Maas360, Intune, JAMF, etc.
Sound experience with Office 365 and Azure AD
Experience managing large mobile fleets
Strong customer service orientation and communication skills
Ability to work independently and in teams
Detail-oriented with strong organizational skills
Preferred Qualifications:
Experience with Verizon Enterprise Center, AT&T Premier, or T-Mobile portals
Experience building mobile governance workflows
Relevant certifications (CompTIA A+, Mobility+, ACMT, MD-102)
Benefits:
Health insurance: Comprehensive medical, dental, and vision coverage.
Retirement plan: 401(k) with company match.
Paid time off: Generous vacation, holidays, and sick leave.
Training and development: Ongoing opportunities for professional growth and advancement.
Company culture: A supportive, inclusive, and dynamic work environment focusing on teamwork and employee satisfaction.
#CGH
Pay Range$30-$32 USD
About Champions Group:
Champions Group is a nationwide leading provider of essential home services specializing in heating, air conditioning and plumbing services. With the mission to maintain long term relationships with its customers, Champions Group is dedicated to delivering timely, high-quality services across a comprehensive suite of HVAC, plumbing and electrical products. Champions Group Holdings includes brands from across the country, including Adeedo!, ASI, Bee's Plumbing, Bell Brothers, Fetch-A-Tech, HELP, Hobaica, Howard Air, JW Plumbing Heating and Air, M and M Heating, Cooling, Plumbing & Electrical, McAfee Heating and Air, Moore Home Services, ProSkill Services, Scottsdale Air, Seatown Electric, Plumbing, Heating & Air, Service Champions, Service Wizard, Sierra Air, Swan Plumbing, Heating & Air Conditioning and Timo's Air Conditioning & Heating.
We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Champions Group Privacy Policy
Help Desk Technician II
Remote support technician job in Irvine, CA
Level 2 Helpdesk Technician
Contract to Hire, location- Irvine.
We are seeking a professional and customer-focused Level 2 Helpdesk Technician to provide advanced technical support for end users. This role involves troubleshooting software, hardware, and network issues, ensuring timely resolution through excellent communication and technical expertise.
Key Responsibilities:
Respond to user requests and incidents via ticketing system, phone, and email.
Provide in-depth technical support for Microsoft Windows 10/11, Microsoft Office, and various business applications.
Troubleshoot issues related to network connectivity, including printing, device configuration, and basic network communication (e.g., pinging servers or devices).
Support and troubleshoot Microsoft Teams and Office 365 applications.
Utilize Active Directory for password resets, account management, and user permissions.
Maintain a professional, courteous, and solution-oriented attitude while supporting end users.
Accurately document issues, actions, and resolutions within the ticketing system.
Qualifications & Experience:
Previous Helpdesk or Technical Support experience required.
Strong troubleshooting skills across hardware, software, and application environments.
Working knowledge of Windows 10/11, Office 365, Active Directory, and Microsoft Teams.
Understanding of basic networking concepts, including connectivity troubleshooting and print configuration.
Excellent customer service, written, and verbal communication skills.
Professional demeanor - friendly, reliable, and adaptable, with a positive "can-do” attitude.
Preferred Attributes:
Outgoing and approachable personality.
Ability to multitask and prioritize effectively in a fast-paced environment.
Commitment to providing an exceptional end-user experience.
IT Service Desk Technician I
Remote support technician job in San Bernardino, CA
Job Title: IT Service Desk Technician I
Type: Direct Hire
We are seeking a reliable and customer-focused IT Service Desk Technician I to provide high-quality, 24/7 technical support for a healthcare workforce, affiliates, and patients. The ideal candidate will assist users with basic IT issues, troubleshoot hardware/software problems, and escalate complex concerns to senior technicians when needed.
Key Responsibilities:
Deliver Level I technical support, including diagnosing and resolving hardware, software, and networking issues.
Provide clear, step-by-step instructions to end-users on technical problems.
Support remote users through remote troubleshooting tools.
Escalate unresolved issues to higher-tier support.
Create and document incidents for each support interaction, ensuring accurate contact info, issue details, and resolution steps.
Assist with onboarding tasks such as account setup, hardware provisioning, and software configuration.
Manage user access requests and accounts for designated systems.
Provide technical support to patients accessing the organization's patient portal.
Maintain and manage service desk tickets and queues within SLA parameters.
Utilize and update internal knowledge base resources to assist with ticket resolution.
Meet key performance metrics, including First-Level Resolution (FLR), call handling, and customer satisfaction.
Other duties as assigned.
Qualifications:
Education:
Required: High school diploma or GED (or higher degree if hired after October 1, 2024).
Preferred: Associate degree in an IT-related field.
Certifications:
Required: CompTIA A+ (or equivalent) within one year of hire.
Preferred: HDI-CSR or equivalent.
Experience:
Required: At least one year of customer service experience or completion of a Service Desk rotation in an IT apprentice program.
Preferred: Service Desk experience in a healthcare setting.
Skills & Abilities:
Proficiency in supporting Windows OS, Active Directory, Exchange, Microsoft Office, MacOS.
Basic troubleshooting of multi-function devices (printers, scanners, etc.).
Familiarity with iOS and Android device support using mobile device management tools.
Basic networking knowledge (TCP/IP, wireless, VoIP).
Knowledge of web programming and SQL Server is a plus.
Strong communication, multitasking, and problem-solving skills.
Ability to work independently and within a team.
High level of professionalism and customer service orientation.
Information Technology Support Specialist
Remote support technician job in Temecula, CA
Robert Half Technology is hiring an IT Support Specialist to deliver polished, “white-glove” end-user support for a growing, multi-site healthcare environment. If you thrive in a fast-paced support role where soft skills matter as much as technical skills, this is a great opportunity to join a stable organization with strong leadership and work-life balance.
What You'll Do (Key Responsibilities)
Serve as the first point of contact for internal users via phone, chat, email, and walk-ups
Triage tickets with a Managed Service Provider (MSP) and help drive resolutions end-to-end
Provide hands-on Office 365 support and user administration (email, Teams, OneDrive, SharePoint basics)
Support Entra ID (Azure AD) user management and access troubleshooting
Perform hardware/software installs, upgrades, and maintenance (PCs, peripherals, standard apps) 🛠️
Support users remotely across multiple clinic locations and occasionally onsite as needed
Document fixes, create/update support procedures, and improve workflows
Assist with project-based IT work (site growth support, refreshes, rollouts, process improvements)
What We're Looking For (Qualifications)
Required
2-5+ years in IT Support / Desktop Support / Help Desk (Level 2-3 preferred)
Strong experience with Office 365 support/admin
Experience with Entra ID (Azure AD) and/or Active Directory (user/group management, access troubleshooting)
Solid Windows support background (Windows OS, basic troubleshooting, imaging basics)
Basic networking knowledge (DNS/DHCP fundamentals, Wi-Fi/LAN basics, troubleshooting connectivity) 🌐
Proven ability to deliver white-glove support-especially supporting providers/clinical users with professionalism and urgency
Strong communication, follow-up, and documentation habits ✍️
Nice to Have
Ticketing tools: ServiceNow, Jira, ConnectWise (or similar) 🎫
Azure/AWS/Google Cloud exposure
HIPAA awareness/compliance mindset
VoIP familiarity
Mac/iOS support
EHR exposure (Athena, Epic)
Work Details
Location: Temecula, CA (Onsite to start; potential hybrid after ramp-up)
Schedule: Monday-Friday (core hours typically 8:00am-5:00pm; must be available within 7:00am-6:00pm window as needed)
Travel: Local travel to nearby sites may be required
Compensation
$60,000-$75,000 base (depending on experience)
Bonus: N/A
Annual review: Yes
Benefits/Perks: Strong leadership, good work-life balance, structured onboarding (welcome touchpoints + 30/60/90 check-ins)
Apply now or message me directly-Robert Half Technology is moving quickly. 🚀
Information Technology Application Support
Remote support technician job in Brea, CA
Job Title: IT / Application Support
Duration: 6-12 months (with potential to extend or become long-term)
Type: Contract / Temporary
Work Environment: Office-based, supporting engineering and technical teams
Brighton Solutions is seeking an IT / Application Support professional to join our team on a contract basis in Brea, California. This onsite role supports a busy engineering services office with day-to-day technical needs ranging from computer support and printer management to application troubleshooting and user assistance.
Key Responsibilities:
Provide technical support for desktop and laptop computers, printers, and other office hardware
Support users with software and application issues
Assist with onboarding/offboarding of employees from an IT perspective
Maintain and manage IT inventory and documentation
Respond to support requests in a timely and professional manner
Benefits Offered:
Brighton Solutions offers competitive benefits for contract employees, including medical, dental, 401(k), and paid time off.
If you're a hands-on problem solver who enjoys supporting teams in a dynamic office environment, we'd love to hear from you.
Field Technician - Environmental Monitoring Systems
Remote support technician job in Santa Ana, CA
Full-time | Pacific Standard Environmental, Inc. | Santa Ana, CA
Recruitment managed by Widger Talent
Pacific Standard Environmental (PSE) is a leader in air quality compliance and environmental monitoring services. We design, install, and maintain Continuous Emissions Monitoring Systems (CEMS) and other critical instrumentation that help industrial clients meet environmental regulations and operate safely and efficiently.
We're expanding our search for a Field Technician to join our growing team. This is a full-time, W2 role with a comprehensive benefits package and strong travel reimbursement. While direct CEMS experience is a plus, we welcome applicants with backgrounds in instrumentation, electronics, electrical systems, or automation technology who are ready to learn and develop within a highly specialized technical field.
What You'll Do
Install, maintain, and troubleshoot environmental monitoring systems and related instrumentation
Perform system calibrations, preventive maintenance, and field diagnostics
Conduct electrical and pneumatic system checks and repairs
Work both independently and collaboratively to support industrial clients across Southern California and beyond
Prepare service documentation and calibration reports accurately and on time
Participate in ongoing training to develop CEMS-specific skills and certifications
What We're Looking For
5+ years of hands-on technical experience in electrical, instrumentation, automation, or electronics systems
Strong understanding of electrical wiring, circuits, and schematics
Familiarity with PLCs, sensors, analyzers, and calibration procedures
Ability to travel regularly and work independently in the field (typical office presence 1-2 days per week)
Clear communication and strong organizational skills
Valid driver's license and clean driving record
Preferred Backgrounds
Experience in any of the following areas will be considered highly relevant:
Military training in biomedical equipment or electronic systems (Navy/Air Force)
Instrumentation Technician or Electronics Technician roles in industrial or utility environments
Completion of programs such as General Electrician (GE) or Industrial Automation Technology (IAT) from Southern California Institute of Technology (SCIT) or similar technical institutes
Why Join PSE
Independent, field-based work with autonomy and variety
Comprehensive benefits and overtime pay
Continuous professional development and training in environmental compliance and CEMS technology
Supportive team culture built on integrity, precision, and long-term client relationships
About Pacific Standard Environmental (PSE):
Headquartered in Santa Ana, PSE provides environmental engineering and compliance solutions across the Western U.S., specializing in air quality monitoring and emission control systems for industrial and energy clients.
Recruitment managed by Widger Talent.
This is a direct-hire, full-time W2 position with Pacific Standard Environmental.
Desktop Support Specialist
Remote support technician job in Lake Forest, CA
Role: Deskside Support Engineer
Deskside support engineering managing and providing site support. Act as POC for IT deskside support and Service Desk
Job Responsibilities:
Installing and configuring computer hardware, software, systems, networks, printers, and scanners
Providing technical support across the company (this may be in person or over the phone)
Hardware and software break fix support
Responding to client support requests.
Contacting clients to find out the nature of the problem.
Responding in a timely manner to service issues and requests.
Account Management / Password reset.
Service Desk calls and Ticket Management.
Information Technology Desktop Support
Remote support technician job in Fountain Valley, CA
Onsite 12 months plus contract
Pay : $30/hr on W2
Attention to detail and provide technical assistance/support for desktops, laptops, servers, network connectivity, business applications and voice-over-IP telephone systems.
Resolves Service Desk Tier 1 incidents, or escalates Tier 2 and 3 support incidents to the appropriate resource or team.
Breaks down reported incidents into smaller parts, and understands how to resolve or escalate to downstream resources for resolution.
Documents incidents, requests, tasks and other end-user needs accurately, succinctly and within established Service Level Agreements (SLAs).
Understands, maintains, and follows standard Service Desk operating procedures.
Since the Service Desk is the end-user's first point of contact standard, all Service Desk staff must have a basic understanding of technical and systems issues as well demonstrated competence using knowledge tools and the Service Desk Information System.
Qualifications:
5 years experience with support of PC hardware, Windows OS, and standard desktop applications.
Proven basic job knowledge of systems through prior work experience or education.
Proven ability to assess and adjust assistance as necessary based on end-user's technical competence and understanding of reported issue.
Established ownership and responsibility of a task from start through successful resolution.
Demonstrated competence in Service Desk related operations, workflows, applications, and IT systems as well as a general understanding of business-related processes and procedures.
Technical Support
Remote support technician job in Industry, CA
Technical Support is well organized, dynamic, customer-focused, proactive, strong team player, with multi-tasking, and problem-solving skills. This position will include providing technical support and troubleshooting assistance to our customers, demonstrating excellent problem-solving skills, and a customer-focused approach to ensure timely resolution of issues and customer satisfaction.
ESSENTIAL JOB FUNCTIONS
Maintain an in-depth knowledge of our complete line of products and services.
Embrace and learn the Video Surveillance / CCTV technologies and their applications.
Provide product demos and technical training to the sales team and customers.
Test and evaluate surveillance cameras, DVR cards, stand-alone or PC-based DVR systems, and peripherals.
Build and test PC-based DVR systems to customer's specifications.
Provide prompt and effective customer service and technical support.
Service customers in an effective and efficient manner; partner with internal teams proactively.
Answer calls and emails regarding technical support requests and log into ticketing systems.
Perform other duties as assigned
ESSENTIAL REQUIREMENTS
Ability to communicate clearly, concisely, and professionally in written responses to emails and oral responses to calls
Ability to maintain confidential business information
Ability to respond to customers in a timely and effective manner
Computer proficiency including Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Outlook)
Ability to work independently with minimum supervision
Ability to work under pressure
Strong troubleshooting, problem-solving, and team player mindset is a plus
Proactive and enthusiastic to excel
OTHER REQUIREMENT
Domestic and/or International Travel may be required (up to 25%)
Willing and able to work additional hours when needed
Bend, lift, open and move product and related office items varying in weight up to 30lbs,
EDUCATION
1+ Years of Professional Experience in technical support or related areas
Experience in the security system industry is highly desired
A bachelor's degree in Computer Science, IT / Network, Engineering or related technical field, or equivalent industry experience is required
Preferred certificate: CompTIA A+
Fresh graduates will also be considered
IT Support Technician Level 2 (MSP)
Remote support technician job in Lake Forest, CA
We're looking for a Level 2 Support Technician with solid MSP experience to join a growing team that values expertise, accountability, and continuous learning. If you've worked in a managed services environment supporting multiple clients and thrive in fast-paced, technical settings, this is an opportunity to take your skills to the next level.
In this role, you'll handle escalations from Level 1, troubleshoot complex issues across cloud and on-prem systems, and assist with infrastructure improvements and small-scale projects. You'll work hands-on with Microsoft 365, Azure, virtualization, and networking technologies while collaborating with senior engineers to keep client environments secure and stable.
What You'll Do
Resolve Level 2 tickets across Microsoft 365, Azure, servers, and networks
Troubleshoot complex issues and ensure SLA compliance
Support migrations, upgrades, and endpoint deployments
Collaborate with Level 3 engineers on escalations and projects
Document and share best practices for process improvement
What You Bring
At least 2 years in an MSP or multi-client IT environment
Strong knowledge of Microsoft 365, Azure, and Windows Server
Experience with ticketing, RMM, and endpoint management tools
Excellent troubleshooting, communication, and documentation skills
What You'll Get
$29/hr - $32/hr with paid overtime
Health insurance, PTO, paid holidays, and mileage reimbursement
Certification reimbursement and paid study time
Bonus opportunities and a supportive, team-focused environment
Information Technology & Administrative Specialist
Remote support technician job in Pasadena, CA
About the Role
We are looking for a proactive and detail-oriented IT & Admin Specialist to join our team. This role is a on-site position combining hands-on IT support with administrative and workplace operations. You will be responsible for maintaining daily IT infrastructure, managing assets, supporting vendor operations, and ensuring a smooth and efficient office environment.
Key Responsibilities
• Provide day-to-day technical support for hardware, software, IT security, configuration, and system upgrades.
• Manage desktop IT support and troubleshoot network issues; assist with office network design and optimization.
• Maintain and update the fixed asset inventory in collaboration with the asset manager; conduct regular audits, transfers, and disposals.
• Oversee maintenance of IT equipment to ensure optimal performance and utilization.
• Handle procurement of administrative items (e.g., office supplies, equipment, plants, consumables); perform cost comparisons and control expenses.
• Process monthly administrative expense reports in accordance with SOPs.
• Liaise with and manage suppliers and service providers; ensure service quality through regular evaluations and ongoing communication.
• Maintain a clean, safe, and energy-efficient office environment by implementing 5S management standards.
• Support daily workplace needs such as seating arrangements, office access control, and refreshments.
Qualifications
• Bachelor's degree in Information Technology, Business Administration, or related field preferred.
• 1+ years of experience in IT support and/or office administration.
• Familiarity with network configuration, Windows/Mac troubleshooting, and basic hardware maintenance.
• Strong organizational skills with attention to detail.
• Excellent communication skills and a proactive problem-solving attitude.
• Experience with vendor management and procurement processes is a plus
Payroll Systems Specialist
Remote support technician job in Glendale, CA
SNF Payroll & HR serves skilled nursing facilities and other lines of business across the United States.
Taking the time to understand our clients' labor force and HR needs, we create a tailored software solution for them that incorporates workforce management, applicant tracking, talent management, learning management, and performance management plus employee data.
We help our clients leverage all the benefits of HR analytics with tailored payroll and benefits software. That way they can leave the back-end process to us, and get back to doing what they do best: serving their patients and customers!
Who We're Looking For:
We're searching for a motivated, high-caliber professional who thrives in a fast-moving environment where accuracy, innovation, and client service truly matter. In this role, you will strengthen the operational backbone that powers our Payroll & HR services across the healthcare industry. You will tackle complex data challenges, build smarter workflows, and bring clarity to the numbers that drive critical decisions for our clients.
You're someone who is both detail-obsessed and big-picture aware. You learn quickly, communicate clearly, collaborate naturally, and bring a genuine drive to elevate processes, solve problems, and deliver exceptional results. If you're hungry for ownership, ready to grow, and excited to make a measurable impact, you'll excel here.
Job Overview:
The Payroll Intelligence & Systems Specialist is responsible for overseeing all core data, compliance, and reporting functions on behalf of our clients' operations within the healthcare sector. This role ensures accurate and timely PBJ submissions, maintains integrity of general ledger outputs, manages system configurations across our HRIS/Payroll platforms, and delivers high-quality operational reporting as a pivotal service of SNF. The ideal candidate is detail-driven, technologically savvy, and familiar with healthcare payroll and staffing requirements.
Key Responsibilities:
Payroll-Based Journal (PBJ) Management
Prepare, validate, and submit all PBJ files to CMS for skilled nursing and healthcare clients.
Ensure accuracy of hours, job codes, pay types, and facility census data.
Monitor submission windows and proactively communicate deadlines and discrepancies.
Work with facility administrators, schedulers, and payroll teams to resolve PBJ data issues.
Maintain audit trails and documentation for compliance.
General Ledger (GL) & Financial Mapping
Maintain and update GL mappings for payroll and labor cost allocations.
Perform regular audits to ensure accurate postings to client financial systems.
Collaborate with Accounting departments to troubleshoot variances or missing entries.
Provide support during month-end close related to payroll journal entries.
Systems Administration & Configuration
Serve as the internal expert for our HRIS/Payroll platform (Isolved).
Manage system setups, configuration changes, user permissions, and integrations.
Identify system inefficiencies and recommend workflow or configuration improvements.
Act as liaison with vendors for enhancements, troubleshooting, and escalations.
Support new client onboarding with system builds, GL mapping, PBJ setup, and data validation.
Reporting & Analytics
Create and maintain standard and custom reports for clients and internal leadership.
Ensure accuracy and consistency across labor, payroll, compliance, and financial reports.
Analyze trends related to overtime, labor costs, staffing compliance, and productivity.
Provide insights that support operational decisions and client performance.
Qualifications
3-5 years of experience in payroll, HRIS administration, PBJ management, or related healthcare operations.
Strong understanding of CMS PBJ rules, job codes, and reporting structures (healthcare required).
Experience with GL mapping, payroll journal entries, and labor cost reporting.
Proficiency with HRIS/Payroll systems (e.g., Isolved, UKG, Paylocity, ADP, or similar).
Advanced Excel skills (v-lookups, pivot tables, formulas) and strong analytical abilities.
· Experience supporting multi-facility healthcare organizations (SNF, ALF, Home Health, etc.).
Ability to manage multiple deadlines in a fast-paced environment.
Desired Traits and Skills:
· Exceptional attention to detail, accuracy, and data integrity.
· Proficiency in data visualization tools (e.g., Tableau, Power BI) and SQL
· Familiarity with labor compliance requirements, census reporting, and scheduling workflows.
· Experience with API or flat-file integrations between systems.
· Strong analytical, problem solving, and critical thinking skills
· Excellent communication skills to convey complex findings to diverse audiences
· Familiarity with statistical analysis and machine learning concepts
Salary & Benefits
· 75-95k depending on experience
· Unlimited PTO
· Optional work-from-home two days per week after initial training period
· Medical, dental, vision, and life insurance
· FSA Available
· 401(k) available after 1 year of service
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status or disability status, or any other characteristic protected by Federal, State or Local law.
Field Support Engineer
Remote support technician job in Irvine, CA
The Field Support Engineer provides support for the installation, operation and maintenance of Intellian fielded products globally as required in a 24/7 operational environment. The primary focus for this role is the installation and maintenance of Intellian Ground Gateway Terminals.
Main Responsibilities
Perform Intellian assigned duties onboard, on-site and/or field Support of Intellian's products in a global environment.
Be able to perform installation and operation of Intellian products efficiently and effectively.
Understand operation of all Intellian product and be able to troubleshoot and diagnose failures on terminals equipped with Intellian products and/or services.
Work individually without support if in a remote location with correct tools and approved spares as required for job responsibilities.
Provide onsite support for Intellian ECBU and Maritime business partners globally.
Solid computing and reporting skills for maintaining data within Intellian CRM (Salesforce), as well as document handling on google drive or Microsoft office suite.
Provide technical guidance to internal and external stakeholders for Intellian technical support organization.
Ability to travel at very short notice anywhere globally.
Maintain high standard of professionalism, workmanship and cleanliness on customer site.
Adhere to all safety regulations, perform risk assessment and maintain required PPE.
Work with teams of both internal staff, subcontractors, dealers and customers.
Be self-sufficient if need be with travel plans, accommodation and attendance when unable to contact coordination or manager.
Clear, concise daily reporting to internal and external stakeholders.
Control expenditure when travelling on behalf of the company.
Completing and providing RMA forms with stock returns or inventory adjustments.
PUP, Case, TCN and Work Order; Creation, updates and completion within salesforce.
Maintain good working relationships with all colleagues and staff with the ability to assist Working with all teams and staff to assist where resource is needed.
Strong communication skills for liaising with HQ TS in Korea, as well as regional offices in EMEA and APAC.
Required Qualifications & Skills
Qualifications & Requirements:
Bachelor's Degree in an engineering principle or equivalent industry experience in a Field Support role.
2+ years' experience in troubleshooting and triage of technical issues in a fast paced environment, to support customers.
Experience with VSAT installation, commissioning, troubleshooting and repair.
IT Network troubleshooting skills; DHCP, TCP/IPv4 & v6, Sub-netting, routing, VLANS, etc.
Ability to work a flexible schedule in a 24x7 environment as needed to support round-the-clock operations.
Good computer skills, including Word, Excel, Outlook and Google Docs.
Strong Electrical and mechanical skills.
Physically able to lift/carry at least 50lbs and climb ladders, masts. Rigging, etc.
Ability to use forklift (training would be provided).
Ability to adapt to urgent situations and good at working under a timeline pressure.
Preferred Skills & Experience:
3 years' experience in a technical position within the maritime or teleport environment.
Experience with Installation & Maintenance of Ground Gateway or Earth Station Antenna systems.
Experience on satellite communication and other RF technologies.
Written and Verbal skills in English, Spanish, French or Korean.
Salesforce & SAP Experience.
Hours & Place of Work:
Flexibility to work weekends and holidays.
Travel up to 75% domestic and overseas.
Extended travel up to 2 weeks required.
About Intellian:
Intellian is the world's leading provider of satellite antennas and terminals, with a mission to empower connectivity so connectivity can empower the world. We are driven by a passion for innovation and agile responsiveness to customer needs. As the crucial link between satellite networks and millions of people on Earth, Intellian's leading technology and antennas empower global connectivity across oceans and continents, organizations, and communities. Strategic thinking, an obsession with quality, and a proven ability to deliver enable Intellian to invent for the future, creating mutual success for partners and customers as the world's connectivity needs evolve.
Benefits:
We offer a comprehensive benefits package, including flexible time off and paid holidays. Eligible employees also have access to medical, dental, and vision insurance, as well as short-term and long-term disability coverage. A 401(k) plan with employer safe harbor contributions is available. Additional compensation elements, such as annual performance-based bonuses, may be offered depending on the role.
IT Procurement Specialist - Healthcare (EMR)
Remote support technician job in Azusa, CA
Job Title: EMR IT Specialist
Pay Range: $27/hour to $29/hour
We are seeking a detail-oriented and proactive EMR IT Specialist to support the creation, maintenance, and optimization of Electronic Medical Record (EMR) access across multiple hospital systems. This role is ideal for a candidate who excels at cross-team collaboration, workflow documentation, and vendor or financial coordination, while thriving in a fast-paced healthcare environment.
Key Responsibilities
Assist with the creation, maintenance, and deactivation of EMR accounts across multiple hospital systems.
Track and prepare EMR account batch submissions to ensure timely provisioning.
Document EMR-related workflows and maintain tracking systems for staff responsiveness and support needs.
Collaborate with clinical and IT teams to troubleshoot access issues and ensure compliance with hospital policies and requirements.
Coordinate follow-ups on pending items and escalate issues to leadership when necessary.
Negotiate with vendors and manage procurement processes to support EMR-related needs.
Oversee invoice management, purchase orders, and financial documentation related to software, services, or equipment.
Qualifications
Strong vendor negotiation, procurement, and cost-management experience.
Proficiency with invoice management, purchase order systems, and financial recordkeeping.
Excellent organizational and analytical skills with the ability to manage multiple priorities effectively.
Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
Strong interpersonal and communication skills for collaboration with vendors, finance teams, clinical staff, and internal IT stakeholders.
Proactive problem-solver able to independently identify issues and recommend or implement process improvements.
Ability to work in a fast-paced environment and adapt to shifting priorities.
Systems/Network Administrator
Remote support technician job in Industry, CA
Our success at Equus Holdings relies on IT systems that enable us to reach consumers worldwide. We're seeking an experienced systems/network administrator who's enthusiastic about developing technological skills worldwide. This person will protect our critical systems and assets, build solutions, implement new software and hardware, provide training, and assist in developing the overall IT strategy. The systems/network administrator will drive breakthrough innovations, tackle challenging assignments, lead initiatives, and be accountable for results. The ideal candidate is passionate about applying skills and expertise to a technology-based business model that creates real-world solutions for the global marketplace.
Objectives of this role
Maintain essential IT infrastructure, including operating systems, security tools, applications, network, servers, email systems, laptops, desktops, software, and hardware
Take responsibility for projects and solutions within the larger business initiative
Handle business-critical IT tasks and systems that provide commercial advantage in the global marketplace
Work with internal and external partners to communicate project status, activities, and achievements
Responsibilities
Perform server and network administration tasks (ex, user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that system architecture components work together seamlessly
Monitor datacenter and cloud environments' health using existing management tools, and respond to issues as they arise; help build, test, and maintain new servers and infrastructure when needed
Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, security updates; support internet, LANs, WANs, and VLAN network segments
Maintain cloud environment, including Virtual Machines, Storage, Firewalls, network connectivity, and network segments, cloud infrastructure
Complete Helpdesk tickets by troubleshooting to identify the root cause and taking corrective action.
Required skills and qualifications:
Proven success in an IT role
Minimum of four years of experience in the related field. Or a bachelor's degree in information technology and 2 years of experience.
Strong Windows Server Administration experience / Linux Administration experience a plus
Strong networking experience. Setup configuration of switches, firewalls, VPNs, VLANs, routing, DNS, DHCP
Experience managing cloud infrastructure
Professional certifications preferred
Experience with Office 365 Administration
Experience using PowerShell scripting and automation preferred.
Ability to lift 50 or more pounds
The base pay range for this role is between $70,000 and $100,000 and your base pay will depend on your skills, qualifications, experience, and location, along with budgeted range of position.
Equus Compute Solutions offers a comprehensive full-time benefits package consisting of medical, dental, vision, telemedicine, flexible spending accounts, matched 401K, life, critical accidental or illness, company paid short- & long-term disability, six weeks of paid parental leave, generous paid time off and wellness programs. ECS is 100% employee owned!
Enablon Support Specialist
Remote support technician job in Rosemead, CA
Enablon Certified Candidates required
Enablon Support Specialist
Domain expert on Environmental Sustainability and Management, specialist on Enablon
Support Specialist with experience in ENABLON L2 & L3 incidents support
The ideal candidate will handle user incident management, manage access requests, monitor error messages, and ensure periodic validation of active clients. Additionally, responsibilities include conducting weekly, monthly meetings, ensuring deployment stability, and creating monthly KPIs on data completeness.
Qualifications
Essentials:
• Minimum 2-year experience in supporting/ implementing Enablon software solution and 5-year experience in EHS domain
• Certified in Enablon [builder, shared function, IMS & Audit modules]
• Strong functional knowledge of EHS modules: Risk Management, Metrics, Health and
• Safety/Incident Management Systems, Audit and Shared Functions.
• Strong understanding of subject matter concepts related to environmental, health, safety, occupational health, and sustainability
• Good analytical and problem-solving skills.
• Good interpersonal, communication, and collaboration skills to work.
Preferred:
• Experience with implementing or supporting other Environment, Health & Safety (EHS)
Software products.
• Experience with EHSQ concepts and standards as it relates to the capital projects industry
Note : If you are interested please share me your resumes to ********************* or else reach me at **********.
IT Support Specialist
Remote support technician job in El Monte, CA
Job Details 0T534 CA - El Monte, CA Full Time $29.22 - $35.20 Hourly 1st ShiftDescription
Who we are:
The Gill Corporation is one of the world's largest manufacturers of honeycomb, high performance floor panels, cargo compartment liners and original equipment for passenger and freighter aircraft. The company also excels in many other types of reinforced plastics including interior sandwich panels for creating structures such as aircraft galleys and bulkheads, honeycomb core and related products.
The Gill Corporation is seeking an IT Support Specialist to be the primary resource for the ad hoc service and routine maintenance of company hardware and systems. Works under the close direction of senior personnel and possess a moderate understanding of general aspects of the job.
Reporting to the IT Operations Manager, they will perform but not be limited to the following responsibilities.
Responsibilities:
Responds to end-user phone, email or chat requests for support to resolve basic computer application, system, device, access or performance issues. Escalates problems to appropriate levels or teams.
Maintenance of endpoint protection software as well as inventory management applications.
May support installs or upgrades of software or devices, set up user profiles or reset passwords
PC software and hardware installations, configurations, upgrades with supervision
Preparation of user and technical documentation.
Adheres to IT standard work processes and suggests improvements to policies and procedures.
Other essential duties may be assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications and Education (Required)
0-2 years practical experience
Completed Associates degree or certificate program in computer technology.
Strong customer service skills
ITAR Requirement:
This position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). In order to comply with the requirements of the ITAR and/or the EAR, applicants will be asked to provide specific documentation to verify U.S. person status under the ITAR and the EAR. A “U.S. person” according to their definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee, or asylee.
The Gill Corporation is an Equal Opportunity Employer
. Applicants for all job openings are welcome and will be considered without regard to race, religious creed, color, age, sex, gender identity, gender expression, genetic information, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, veteran status, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.
The Gill Corporation provides reasonable accommodations
to qualified individuals with disabilities in accordance with the Americans with Disability Act and applicable state and local law. If you require an accommodation in the application process, please notify the Human Resources Department
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Remote support technician job in Buena Park, CA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
IT Technician
Remote support technician job in Cerritos, CA
Company Background Voyage One offers fully integrated turnkey eCommerce solutions to U.S.-based retailers from various industries enabling them to sell, promote, manage, and optimize their products' sales across the top B2C online marketplaces in China without having a physical storefront or a local entity.
Job Description
Job Summary
We are currently looking for an IT Technician with an all-round knowledge of hardware and software troubleshooting techniques, solid networking principles, and a focused problem-solving mindset. The IT Technician would assure end-users' performance levels on a day-to-day basis by assessing, solving, and/or escalating technical questions in addition to maintaining and updating the company's software/hardware products.
Responsibilities
Installing and updating computer hardware/software products.
Maintaining and repairing equipment (workstations, laptops, printers, servers, etc.)
Assisting in the running of cables.
Placement and installation of digital and network devices.
Troubleshooting computer software/hardware related-issues to ensure end-user performance and smooth running of systems.
Assessment of technical questions along with their proper escalation.
Creation/termination of user accounts.
Setting up computer/network security measures as well as configuring network access for individual users.
Offering technical support on-site, via phone, email and remotely via extended computer access as required.
Qualifications
Requirements
Associate or BS in Computer Science, Information Technology or related field.
2+ years of technical experience as a desktop analyst/technician.
CompTIA A+ certification a PLUS.
Ability to prioritize tasks and work independently.
Problem solving attitude.
Strong oral and written communication skills.
Additional Information
Full-time
Compensation: Above Market + Benefits
Location: Cerritos, CA
Short-Term Cybersecurity Technician - Information Technology Division
Remote support technician job in Costa Mesa, CA
The Orange County Department of Education (OCDE) serves some of Orange County's most vulnerable student populations and provides support and mandated fiscal oversight to 28 school districts serving more than 600 schools and approximately 475,000 students. In addition to providing direct instruction to students through its own alternative and special education programs, OCDE administers an array of programs and services that are critical to the operations of local school districts and community colleges, facilitating professional development, legal guidance, payroll, career and technical education support, high-speed internet access, Local Control and Accountability Plan assistance and approval, resources for families, and student enrichment. OCDE's vision is that "Orange County students will lead the nation in college and career readiness and success." Department staff are working to achieve this goal in collaboration with educators at all levels of student development, from early childhood through higher education, and in partnership with families, businesses and community organizations.
See attachment on original job posting
For consideration, please email your updated resume to Kevin Riley at **************
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying: • 2 years of IT support or networking experience. • Exposure to cybersecurity tools and practices. • Strong attention to detail and problem solving skills. • Ability to follow security protocols and document processes. • Good communication skills for working with technical and non-technical staff. Qualified Candidates Should have knowledge of: • Windows and Linux Operating Systems. • Networking fundamentals (TCP/IP, DNS, DHCP, VLANs). • Cybersecurity principles and frameworks (CIS Controls). • Cybersecurity threat types (malware, phishing, ransomware). • Antivirus and endpoint protection. • Basic incident response troubleshooting and log analysis.
For consideration, please email your updated resume to Kevin Riley at **************
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying: • 2 years of IT support or networking experience. • Exposure to cybersecurity tools and practices. • Strong attention to detail and problem solving skills. • Ability to follow security protocols and document processes. • Good communication skills for working with technical and non-technical staff. Qualified Candidates Should have knowledge of: • Windows and Linux Operating Systems. • Networking fundamentals (TCP/IP, DNS, DHCP, VLANs). • Cybersecurity principles and frameworks (CIS Controls). • Cybersecurity threat types (malware, phishing, ransomware). • Antivirus and endpoint protection. • Basic incident response troubleshooting and log analysis.
Comments and Other Information
Before receiving authorization to work in this position, the individual selected will be required to provide a current negative TB authorization, within the last 60 days, and submit fingerprints for the purpose of conducting a confidential background investigation and record check. The tests are arranged and paid for by OCDE. The Immigration Reform and Control Act of 1986 requires employers to verify the employability of all new employees. Before the Department will finalize an offer of employment, the candidate selected will be required to show original documents which establish both the individual's identity and employment authorization. The candidate must also sign a statement under penalty of perjury regarding his/her employability. This position does not offer medical or dental benefits We reserve the right to reopen, readvertise, or delay filling this position. AA/EOE/ADA
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