Remote support technician jobs in Richmond, CA - 1,526 jobs

A leading financial institution seeks a Market Executive in San Francisco to manage relationships within the Software Technology sector and lead banking teams. The candidate will focus on innovative startups and require 15+ years of experience in account management within a Commercial Bank. This role also demands strong communication and problem-solving skills. A competitive salary and benefits are offered for this full-time position, with an emphasis on industry trends and client acquisition. #J-18808-Ljbffr

Long Term Contract Onsite at Richmond, CA. Can be Remote on Friday's (Occasional travel to Brisbane Site Needed) Our client is seeking a Temporary Desktop Support Specialist (CONTRACT). The primary responsibility will be to provide technical assistance and support for queries and issues related to computer systems, software, and hardware. Equipment support includes tablets, computers, mobile devices, printers and other end-user hardware and software, as well as audio/visual equipment. The Specialist executes client device installation, repair, and upgrades to ensure optimal performance. The Specialist will provide in person or remote support in a timely and accurate fashion while adhering to all corporate processes and procedures. Level will be determined by skills, experience, and education. ESSENTIAL FUNCTIONS: Respond to Service Desk tickets and serve as the first point of contact for technical issues over the phone, via email or in-person. Capture/Gather information, perform initial troubleshooting to resolve issues utilizing documented processes and procedures. Adhere to processes to perform triage and escalation of incidents and service requests in a timely manner. Utilize ticketing system to document resolutions and prioritize requests while adhering to deadlines and Service Level Agreements Consistently and successfully perform onsite and remote troubleshooting through diagnostic techniques and pertinent questions. Determine and execute the best solution for the issue based on available information and details provided by users. Properly configure and deploy hardware and software. Standardize and automate processes using scripting technology. Oversees system image management to align with company security guidelines or SOP (standard operating procedure). Responsible for the maintenance and creation of software packages & security patches Plans and implements system automation as required for better efficiency. Identity Access Management (Account creation and deactivation) Participate in IT Projects and team efforts. EDUCATION, EXPERIENCE AND SKILLS REQUIREMENTS: 2+ years of experience as a Service Desk Specialist. Above average understanding of computer systems, mobile devices, and other technology products. Ability to diagnose and resolve basic technical issues, as well as, researching new ones. Working knowledge of MS Active Directory, Office 365 administration, Microsoft Office Suite, Windows, and PC hardware. Experience working with BOX, Okta, Zoom, SharePoint, and MDM solutions. Excellent organizational, communication, time management, problem-solving, and customer-service skills. Ability to understand and execute technical manuals, documentation, and guides. Must have strong customer service skills, including ability to listen, interpret and explain IT related issues, and concept in non-technical terms. Must possess excellent verbal and written communication skills. Team-orientated and available for evening/weekend work when necessary. Computer-related qualifications and certifications will be viewed favorably. CompTIA A+ (Plus) certification preferred. Must be able to lift up to 50 lbs. OTHER QUALIFICATIONS: Great emphasis on customer service. Ability to multitask in a fast-paced environment. Experience with supporting audio video events preferred. Familiarity with various compliance / regulatory laws (i.e., SOX, HIPAA, PCI, etc.). Experience working in a laboratory environment preferred. Will need to be able to work onsite at the Point Richmond facility and work onsite at our Brisbane facility potentially 1 day per week. The salary range provided for this contract role represents our good faith estimate for this position. Within the range, individual offers will vary based on the selected candidate's experience, industry knowledge, technical and communication skills, location and other factors that may prove relevant during the interview process (W2 or C2C). In addition to compensation, the company provides eligible W2 employees with a comprehensive and highly competitive benefits package. I.T. Solutions, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

As an IT Support Technician, you'll be responsible for ensuring smooth computer operations for end users. This includes handling help requests, troubleshooting hardware/software issues, and maintaining systems both remotely and onsite. Key Responsibilities: Respond to help desk requests via phone and ticketing systems Troubleshoot Apple and Windows hardware/software issues Perform routine maintenance and updates on workstations and servers Maintain accurate documentation and customer databases Assist users with purchasing decisions and provide excellent customer service Create help sheets and knowledge base articles Technical Skills Required: Hands-on experience with Windows OS, Microsoft Office, antivirus/firewall tools Familiarity with Active Directory, Exchange, and server environments (Windows Server 2008/2012/2016) Experience with ticketing systems like Jira/Confluence and ConnectWise Strong understanding of workstation/server hardware components Soft Skills: Excellent communication and interpersonal skills Detail-oriented, self-motivated, and able to multitask in a fast-paced environment • • Strong problem-solving abilities and customer service orientation Pay for this position is based on market location and may vary depending on job-related knowledge, skills, and experience. As a contractor, you may also be eligible for health benefits such as health, dental, and vision as well as access to a 401K plan. We are an equal-opportunity employer and value diversity at The Mice Groups Inc. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. Pursuant to the Los Angeles Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. The Mice Groups Inc. values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose the personal information of our candidates.

We want to hear from you if you are passionate about helping customers and providing exceptional technical support! As a Technical Product Support Specialist on our Customer Success Team, your primary goal will be to ensure that every user has a positive experience with our products. This role centers around offering technical product support, troubleshooting issues, and assisting customers in maximizing the benefits of our products. In this position, you will communicate and document customer issues, troubleshoot and test products, and provide support through email, phone, and video calls. This exciting and dynamic role is crucial to our company's success. We take pride in making every customer feel valued, supported, and satisfied! Join us! **This role is full-time, on-site in Petaluma, CA** Responsibilities: Achieve expert working knowledge of our products. You will be the first stop point for troubleshooting and must know how to use our products (don't worry - we will train you 😀) Troubleshoot reported problems and get a full understanding of what the customer is asking for and why. Identify and document the reason the customer contacted us and advise on any forming trends that may impact the larger customer base. Respond to the user as quickly and thoroughly as possible and communicate to them that you are working on their behalf to address the issue(s). Identify process improvements and other product features to reduce the number of customer inquiries. Increase overall customer satisfaction by meeting and exceeding customer support standards and service levels. Just be awesome and flexible. Requirements: Minimum of 2 years working in a Product Support or Customer Service role. Not afraid of taking an unhappy customer and turning them into a happy one. Strong analytical and critical thinking skills. Able to work independently or in a team. Strong organizational skills. Ability to communicate professionally and effectively in person, on the phone, electronically, or by other means to individuals and groups. Ability to learn new products, concepts, and eagerness to explore new technology. Strong organizational and time management skills, with the ability to prioritize tasks effectively. Excellent communication skills, both written and verbal. Proficiency in Microsoft Office Suite and other relevant software applications. Ability to maintain confidentiality and handle sensitive information with discretion. Attention to detail and accuracy in all work tasks. Why Should You Apply? At Digilock, you will have the chance to work with great people on exciting projects. Part of being in a growing company is that change is constant. We embrace change and aim to innovate with passion. This is what drives us and our company forward. We provide a competitive salary and benefits package. Highlights of our current benefits package include Medical, Dental/Vision, Long-Term Disability, Life Insurance, 401K Match up to 4%, AFLAC, Wellness Program Reimbursement, PTO, and a generous holiday schedule with pay. We provide food and snacks throughout the week in our fully stocked kitchens/breakrooms and have company outings.

A leading IT services provider is seeking a Tech Bar Analyst in San Francisco. The role involves assessing and resolving employee requests related to hardware and software issues. Candidates should possess a bachelor's degree and have over 5 years of relevant experience. Strong communication skills and the ability to support multiple OS environments, particularly MacOS, are essential. Comprehensive benefits including medical and paid time off are offered alongside a competitive salary between $50,000 and $55,000 annually. #J-18808-Ljbffr

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com. Job Summary: The Technical Support Specialist plays a pivotal role in fostering OpenGov's business growth. You'll connect with government leaders across the country, training and supporting them in OpenGov products to transform how they serve their communities. The ideal candidate should possess a technical degree (Computer Science degree preferred), be energized by analytical problem solving, and be interested in learning about and using AI to solve complex problems. This entry-level position is designed for individuals eager to learn and grow within a fast-paced environment. You'll receive hands-on training, mentorship, and clear pathways for advancement. The Technical Support Specialist provides our customers omni-channel support via Phone, Chat, Web, and Email. The Technical Support Specialist independently manages their case backlog by assessing, analyzing, and providing technical expertise towards resolution while delivering high customer satisfaction. This position also requires providing technical guidance up to including impromptu software training. Responsibilities: Provide customer technical support via omnichannel interactions in order to achieve key performance goals, ensuring customer interactions are addressed in a timely and accurate manner and meeting or exceeding service levels. Utilize service management system (Salesforce Service Cloud) for case management by providing adequate log notes, timely case updates, and work towards First Contact Resolution (FCR) for incoming inquiries to Support. Independently assess and prioritize incoming cases, applying technical judgment to determine appropriate resolutions or escalations. Triage customer reported incidents for severity, urgency and content to ensure consistency and quality. Perform research across various tools to determine if the incident is a known issue or defect. Troubleshoot a wide range of technologies and replicate incidents versus the expected results and document steps to reproduce. Provide technical guidance and software training to customers and internal teams, influencing best practices and support strategies. Contribute to the existing knowledge base to support customer self-service and training. Participate in scheduled training sessions to learn internal and proprietary technologies. Utilizing AI tools to service more customers faster with higher quality. Requirements and Preferred Experience: Experience in working with/troubleshooting: Data Management, ETLWorks pipeline, API data failures, CSS Coding, and/or AP Invoicing, Utility Billing, Budgeting or Procurement Products/Software Interest in building strong interpersonal, written and verbal communication skills required. Strong technical aptitude to problem solve and understand complicated problem statements required. Ability to develop and maintain clear documentation for triaging, responding to, troubleshooting, and resolving issues. Excellent organizational, time-management, and prioritization skills required. Ability to collaborate and thrive within a team environment required. Ability to learn new technologies and concepts quickly required. Ability to handle multiple competing priorities required. Must be able to work specific shifts to provide support during business hours required. Participate in rotating on-call after business hours support required. Experience or interest in using AI Compensation: $52,000 - $60,000 On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate's geographical location. Why OpenGov? A Mission That Matters. At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it's the core of our democracy. Opportunity to Innovate The next great wave of innovation is unfolding with AI, and it will impact everything-from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We've touched 2,000 communities so far, and we're just getting started. A Team of Passionate, Driven People This isn't your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune. A Place to Make Your Mark We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within. Compensation Range: $52K - $60K Apply for this Job

The L2 Support Operations Specialist is responsible for managing the support ticket queue by reviewing an inquiry and dispatching it to the right person to handle. This person handles inquiries/incidents for GCA and CABES services except technical support cases that should be handled by the Engineering team. This role serves as the central coordination point between L1, L2 (IBM), L3 (Drivemode & HM), and product manager team, design team, legal team, QA team, ensuring that tickets are properly triaged, routed, resolved, and escalated according to severity and operational rules. The L2 Support Operations Specialist handles: Queue monitoring for inquiries and dispatch a ticket to the appropriate person Queue monitor time: 10:00 am to 14:30 pm on weekdays in PT 14:20-14:40pm Daily sync with a queue manager in JST Handles mainly non-technical requests (Severity 1-4) to improve the products, designs, localizations, legal, regulations related If needed, assign a ticket to an appropriate person or a lead in that team Communicate with a customer proactively to get details to help proceed a request (via JIRA, Slack, Call) Analyze the data and Improve operational processes and operations Work with Service Manager to keep the queues healthy and improve processes Ideally but not mandatory: Investigate, triage and debug the issues (with certain technical skills) Severity 1 incidents & technical inquiries are escalated to one of three on-call engineers to be a triage according to the defined escalation process. Required Skillsets Experience in ITSM / Incident & Problem Management for +3 years Hands-on experience with Jira or other Support management tools (ticket workflows, priorities, escalation) Ability to distinguish and handle technical vs. non-technical issues Familiarity with mobile applications, connected services, or automotive software Strong triage, prioritization, and coordination skills Clear written and verbal communication skills English required Japanese preferred Ability to work calmly in a fast-paced, operational environment Strong documentation and detail-oriented High flexibility and a patient and capable of investigating an issue Preferred skillsets Capable of reading codes (Kotlin Multi Platform, Swift, GraphQL, basic server languages) for debugging Key Responsibilities 1. Queue Management & Triage Monitor incoming Jira tickets across GCA and CABES on a daily basis for Non Technical inquiries Shift schedule: 10:00 am - 14:30 pm on weekdays in PT except Drivemode's holidays Non Technical inquiries: Read the manual, feature requests, feedback to improve products, designs, legal related, local requirements, regulation, quality assurance related Perform initial triage to confirm: Severity level Technical vs. non-technical classification Correct product and ownership Ensure tickets include sufficient context (impact, urgency, background) Adjust severity when necessary and return tickets to L1/L2 with explanation if misclassified 2. Handling & Resolution Own and resolve assigned non-technical tickets (Sev 1-4) end-to-end Apply known fixes, workarounds, and build KBs 3. Dispatch & Routing Route tickets to the appropriate teams (L3, 3rd party, PM, Design, QA, Vehicle, Legal) Ask Product Manager to reach out to HM vehicle team when product ownership is unclear Support cross-product and cross-region ticket coordination 4. Escalation & SLO Management Monitor acknowledgment and response times against defined SLOs Escalate tickets via Jira and Slack when SLOs are breached and notify relevant stakeholders listed in Escalation process Support escalation flow for: Sev 1-3 → Manager / Sr. Manager Sev 4 → Queue review and prioritization Provide clear and concise context when escalating tickets 5. Communication & Coordination Act as a communication bridge between L1/L2, L3, Service Manager, Eng managers and HM Provide timely updates in Jira to ensure transparency Use Slack for operational communication when coordination is required Support smooth handover during daily and weekly on-call transitions 6. Documentation & Continuous Improvement Maintain accurate ticket history, investigation notes, and resolutions Identify recurring issues and propose improvements to SOPs, FAQs, or KBs Provide operational insights to the Service Manager for reporting and analysis Support process improvements related to ticket flow, triage, and escalation

Title: Manufacturing Systems Support Engineer Pay Rate: $55/hr+ DOE Hours: Hybrid 3 days per week on site Type: Contract 6+ Months with possibility of extension About Our Client Our client is a pioneering automotive services organization committed to redefining how people move. With a focus on innovation, quality, and user experience, they collaborate across industries to develop transformative solutions that respond to evolving urban needs. About the Role As a Manufacturing SystemsSupport Contract Engineer,your primary roles are to work closelywith the companies production teamsand Base Ops Service Operations at various facilities, either remotely or in person,to troubleshoot any Manufacturing Systems and SAP S4 system related issues, identity the root causes of these issues, and resolve the issues directly in the systems or work with personnel, production team members, Manufacturing Engineering Quality, Process, and MES Team engineers to resolve the issues. What you will be doing: Perform day-to-day Manufacturing Execution System (MES) operationsupport at Zoox Facilities Resolve any MES-related issuesraised by production technicians Troubleshoot and resolve any MES data collection issues Work with production technicians to resolve any MES operation issues Monitor MES/S4Integration errors and assist in the resolution of the errors Monitor BaseOpsSAP Support channelrequests and resolveany SAP EAM and Configuration Management related issues Provide onsite, in-person supportin company facilities in the San Francisco Bay Areas, specifically Fremont and Hayward. About You Required Qualifications: Bachelor's degreein a relevant areas in Computer Science,Information Technologies, or Engineering Minimum of 4-6 years of relevant experience in MES usage in a manufacturing environment (requirements analysis, design definition, software development, and solutions implementation); 3+ years of Hands-on Experience with SAP ME/Mii/PCo and Kepware applications Prior experience working on SAP EAM systems. Ability to understand complexmanufacturing processes and systems; Customer-focused, positive, supportive, self-motivated, considerate personality required - must work well in a team environment Preferred Qualifications: Master degreein Engineering Experience in an automotive manufacturing production environment Strong understanding of the plantfloor manufacturing systemarchitectures and industrial communication protocol Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visas. About Cinder Cinder is a people-first staffing and recruiting company committed to creating workplaces where employees feel valued, supported, and engaged. Our mission is to leverage our power as a recruiting and consulting company to build workplaces where people thrive. Backed by our ISO 9001 certification, we deliver high-quality staffing solutions, and our clients have rated us over 100% for multiple quarters. Join us and be part of a team that makes a real impact!

The Opportunity Join our mission to empower teams through technology that supports AI-powered productivity. As an IT Support Specialist, you'll play a hands-on role in maintaining and improving the systems, tools, and workflows that keep our engineers, AI researchers, and business teams running efficiently. You'll be the go-to expert for troubleshooting technical issues, managing devices and networks, and helping teams leverage the latest tools that power our AI-enhanced platform. This is an exciting opportunity to work in a fast-paced, forward-thinking environment where IT meets artificial intelligence. You'll collaborate with talented engineers and operations leaders, gaining exposure to automation and AI-enabled tools that shape the future of work. Your Impact * Provide frontline IT support for employees across Windows and mac OS environments. * Troubleshoot hardware, software, and network issues to ensure minimal downtime. * Manage onboarding and offboarding processes, including device setup, access provisioning, and account management. * Maintain and optimize company systems such as Google Workspace, Slack, and security tools. * Support enterprise conference AV systems to ensure reliable and high-quality meeting experiences. * Collaborate with teams managing Okta identity management systems and implement automation for provisioning, access control, and monitoring. * Contribute to IT process documentation and help scale support operations as the company grows. We're Looking For Someone Who * 3+ years of IT support or systems administration experience in a fast-paced tech environment. * Strong understanding of networking, endpoint management, and system security. * Proficiency with Google Workspace administration and modern collaboration tools. * Experience troubleshooting both hardware and software issues across multiple platforms. * Excellent communication and problem-solving skills with a proactive, customer-first mindset. * Eagerness to learn and work with emerging technologies, including AI-related tools and automation systems. * BS degree in Information Technology, Computer Science, or a related field (or equivalent experience). Nice to Haves * Experience with scripting or automation tools (Python, Bash, or PowerShell). * Familiarity with identity management systems like Okta or Azure AD. * Interest in AI tools, data workflows, or supporting teams that build AI-driven products. About Otter.ai We are in the business of shaping the future of work. Our mission is to make conversations more valuable. With over 1B meetings transcribed, Otter.ai is the world's leading tool for meeting transcription, summarization, and collaboration. Using artificial intelligence, Otter generates real-time automated meeting notes, summaries, and other insights from in-person and virtual meetings - turning meetings into accessible, collaborative, and actionable data that can be shared across teams and organizations. The company is backed by early investors in Google, DeepMind, Zoom, and Tesla. Otter.ai is an equal opportunity employer. We proudly celebrate diversity and are committed to building an inclusive and accessible workplace. We provide reasonable accommodations for qualified applicants throughout the hiring process. Accessibility & Accommodations Otter.ai is committed to providing reasonable accommodations for candidates with disabilities in our hiring process. If you need assistance or an accommodation during any stage of the recruitment process, please contact *********** at least 3 business days before your interview. * Otter.ai does not accept unsolicited resumes from 3rd party recruitment agencies without a written agreement in place for permanent placements. Any resume or other candidate information submitted outside of established candidate submission guidelines (including through our website or via email to any Otter.ai employee) and without a written agreement otherwise will be deemed to be our sole property, and no fee will be paid should we hire the candidate Salary range Salary Range: $90,000 to $110,000 USD per year. This salary range represents the low and high end of the estimated salary range for this position. The actual base salary offered for the role is dependent on several factors. Our base salary is just one component of a comprehensive total rewards package. #LI-Hybrid

Advocate is a mission-driven organization helping people access the government benefits and support they deserve. We combine expert advocacy with technology to streamline complex processes for claimants. We're looking for a Tech Support Specialist who thrives on problem-solving, enjoys troubleshooting, and can build systems that prevent issues before they occur. This role is critical to keeping our day-to-day operations running smoothly while also helping us scale for the future.Responsibilities Daily Troubleshooting & Support (50%) Diagnose and resolve day-to-day technical issues such as: Broken or missing e-signature integrations, Workflow statuses not updating correctly, Medical records, case artifacts, or other files getting stuck in the system. Monitor daily reports and logs for errors. Serve as the first line of support for internal teams experiencing operational tech issues. Escalate and coordinate fixes with engineering as needed. Onboarding & IT Support (20%) Set up accounts, access, and tools for new hires. Maintain software licenses and user permissions across platforms. Provide basic IT support for staff (e.g., troubleshooting email, Slack, Salesforce, etc.). Systems & Process Improvement (30%) Analyze recurring issues and implement improvements to reduce future problems. Collaborate with operations and engineering to design scalable, reliable systems. Create documentation and internal guides to streamline troubleshooting and onboarding. Qualifications Experience: 2-4 years in a technical operations, IT, or support engineering role. Skills: Strong troubleshooting ability across SaaS systems (CRM, workflow tools, integrations). Comfortable navigating and fixing issues in Salesforce or similar platforms. Basic IT support knowledge (identity management, access provisioning, device/software troubleshooting). Mindset: Problem-solver who enjoys “fixing what's broken” as much as preventing it from breaking again. Detail-oriented but able to see the bigger picture when designing processes. Thrives in a fast-paced, mission-driven environment.

About Latham & Watkins Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration. About the Role The Technology Support Specialist II is an integral part of Latham's Technology & Information Services team and will be responsible for providing support to the office by resolving desktop, notebook, and remote computing issues, while providing support to printers, Multi-Functional Devices (MFDs), and mobile devices including configuring and troubleshooting. This role will be located in our San Francisco office. Please note that this role requires an in-office presence. The hours for this position are Monday - Friday, 7:30am - 4:00 PM. Responsibilities & Qualifications Other key responsibilities include: Providing assistance to end users for firm-approved applications using a variety of different methods; applications include Microsoft Office, iManage, ChangePro, Intapp Time (DTE), Remote Desktop Services, VPN, and other applications as deemed necessary Performing regular maintenance on desktop and notebook computers, printers, monitors and peripheral hardware Setting up and configuring desktop and notebook computers and printers Meeting and coordinating with other local Technology department members on product installation, training, and support, and assisting or running projects on various issues as needed Setting up conference rooms to use technology services (e.g. presentations, video conferencing, and audio/visual elements) Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains We'd love to hear from you if you: Display knowledge and proficiency in a wide variety of software programs, including Windows OS and Microsoft Office 365 (Word, PowerPoint, Excel, and Outlook), iManage 10, and Litera ChangePro Demonstrate advanced knowledge of standard hardware components and peripherals Possess working knowledge of printer and MFD hardware/settings to perform basic support And have: A high school diploma or an equivalent A bachelor's degree or an equivalent in Computer Science or Information Systems, preferably A minimum of two (2) years of technology support experience with PC hardware/software A minimum of two (2) years of experience in a customer-focused role, preferably Experience with software installations and upgrades, training, and technical documentation, preferably Benefits & Additional Information Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program which includes: Healthcare, life and disability insurance A generous 401k plan At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more) Professional development programs Employee discounts Affinity groups, networks, and coalitions for lawyers and staff Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please click the link below to review the Ordinance. Please click here to review your rights under U.S. employment laws. #EntryLevel #wayup #LI-CC2 Pay Range USD $85,000.00 - USD $100,000.00 /Yr.

Do you enjoy working with a variety of people and technologies each day? Do you excel at providing technology and business solutions to smart, driven individuals? If you answered yes to these questions then we have an exciting opportunity that's right up your alley. We are seeking an IT Support Specialist with a solid background in end user support, Windows, Macs, and cloud systems to join our growing team in an important client-facing support capacity. Job Description: This is for a full-time, permanent position at growing IT consulting company allowing you to work with many different technologies but within a regular, stable base of clients. As an IT Support Specialist, you will collaborate with employees to quickly resolve any technical issues interrupting their productivity. We are looking for a creative and quick thinker who understands that while you may not always know the answer to a question, you know how to find it. You have experience working with both email, phone, and walk up support. Customer service expertise is essential. Our capital management clients have over $150B under management and we work with some of the Bay Area's most prestigious independent schools. Qualifications: 3 to 5 years of IT industry experience End user support experience for Windows and MacOS A drive to assist customers and solve their technical problems Work with various IT departments and the IT Support team to be the point person at the office to perform important tasks: troubleshooting network connectivity, testing Audio/Visual (AV) equipment, and handling inventory, for starters Image Windows, and configure these computers for employees Answer questions and provide support for employees in person, at our offices, and online (via email, Slack, and tickets) A strong understanding of connecting computers to networks, especially over wifi and VPN Management of mobile devices (iPhone/Android) in a corporate environment Exceptional verbal and written communication skills with an emphasis on being clear, concise, and friendly (especially with demanding, high touch executive level clients) Problem solving and intuitive troubleshooting skills Perform small project-based work to improve IT and other systems Showcase your knowledge by training other employees on new applications, hardware, and more Ability to lift 50+ lbs computer equipment and hardware, climb ladders, and use hand tools where necessary Ability to work occasional weekend days Does this opportunity interest you? If you are eager to expand your expertise by rolling up your sleeves and diving into a high-profile role, join us today to help continue providing best-in-class technology solutions and service! About us: Founded in 2007, and profitable since inception, our company is self-funded with no outside investors. Every member of the management team has over 20 years of experience in the industry. Our employees work hard, enjoy their work, and have a life outside of work too. We provide best of breed technology solutions to SMB clients that have Fortune 500 technology needs. Our customers include Venture Capital, Private Equity, Hedge Funds, independent schools, and technology startups (our investment firm customers have over $150 Billion, combined, under management). We create tailored IT solutions for companies that need well-managed, secure, highly available, disaster recovery protected systems. We augment IT departments by bringing special expertise and experience and are the IT department for clients without IT staff, who require high-touch support and superior systems management. We provide monitoring and remote management of systems, along with managed services. Powered by JazzHR lk NQwlYVFU

Application Process This position is open until filled. For full consideration, please submit an application, along with a cover letter and resume. In your cover letter, please describe your experience working with healthcare and/or simulation equipment and explain how it has prepared you to support nursing education. Please review the position description listed above for full scope of responsibilities and qualifications. Job Summary Reporting to and under supervision of the Director of Operations (DO), the Instructional Support Technician performs comprehensive support services for the nursing program. The incumbent makes extensive use of materials, supplies, and equipment to support a variety of upper and lower division laboratory courses. The incumbent tracks and maintains various inventories; facilitates upkeep of building(s) (e.g., relaying work order request(s) to appropriate departments), maintains storage areas, and keeps a safe and sanitized work environment. Key Qualifications This position requires the equivalent to three years of experience providing instructional support services for a unit or discipline or in producing materials or supplies, or repairing equipment related to healthcare; or the equivalent to two years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment in a discipline related to the area may be substituted for one year of the required experience; or the equivalent to four years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment in a discipline related to the area to which assigned may be substituted for two years of the required experience. Experience working with simulation equipment and prior experience with nursing or healthcare education is preferred. Intermediate proficiency with computers and Microsoft Office (Word, Excel) required. Knowledge of Google Suite, and PeopleSoft preferred. The incumbent must successfully complete a pre-placement exam. Salary and Benefits This is a full time, non-exempt position, which will lead toward permanent status following the successful completion of a probationary period. The CSU Classification Step Range for this position is $4,595 - $6,694 per month (step 1 - step 20). Step placement will be determined based on relevant qualifications and professional experience. Step placement upon appointment is not expected to exceed Step 18, $6,434 a month. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year. Sonoma State University is also a Public Service Loan Forgiveness Program (PSLF) Employer. A comprehensive benefits summary for this position is available online by clicking here to be taken to the CSU benefits page. For eligible employees, CSUEU collective bargaining agreement Article 17.10 will be honored. Supplemental Information Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community. The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. CSU Out of State Policy - Sonoma State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position. Sonoma State University is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. For questions related to the application process, please reach out to *************. The ADA Coordinator is also available (hraccommodations@sonoma.edu) to assist individuals with disabilities in need of accommodation during the hiring process. Sonoma State University's Annual Security Report includes summaries of institutional policy relating to campus safety, drug and alcohol use, sexual assault, and other matters. The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography. A paper copy of the report may be requested in person by emailing the Clery Compliance and Safety Office at ****************. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is available for viewing at ********************************************************************************** The purpose of this report is to disclose statistics for fires that occurred within Sonoma State University student housing facilities for three years, and to distribute fire safety policies and procedures intended to promote safety on campus. A paper copy of the AFSR is available upon request by contacting the Residential Education and Campus Housing at ******************. Advertised: Nov 07 2025 Pacific Standard Time Applications close:

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************ Job Description: A/V/VC Tech with project management experience responsible for some aspects of our Audio/Visual (Video Conferencing) systems here at 2F and possibly our MB and 1H locations as well. We are looking for candidates with heavy and specialized experience in administering such systems, ideally using our current Vidyo product but we'll also be interested in candidates with experience on other A/V platforms. Responsibilities: The duties will include daily health checks on our meeting facilities, administration of our room and equipment testing protocols, pre-meeting set up and testing, during meeting support as required, some aspects of bringing best practices and continuous improvement to our room architecture and overall technology. Aside from these core competencies, we're looking for individuals who are excellent at time and commitment management, strong executive level communications and highly experienced in the pain points and complexities of this service. Additional Information To discuss on this opportunity feel free to reach Raghu Varun Call on ************ or email your resume to ************************

The Enterprise Technical Support Team at Airtable plays a pivotal role in helping our customers unlock the full potential of our platform. We work closely with an exciting range of customers to solve complex business challenges and ensure they achieve their goals while seamlessly navigating Airtable's features and capabilities. As an Enterprise Technical Support Specialist, you'll be the trusted technical expert for our enterprise customers. You'll respond to inquiries, troubleshoot complex issues, and collaborate with cross-functional teams to deliver exceptional support. Your role will be key to ensuring our customers achieve their business goals while seamlessly navigating Airtable's features and capabilities. What you'll do * Provide expert troubleshooting and guidance on technical issues across multiple channels (email, video calls). * Deliver a world-class customer experience by actively listening to concerns, empathizing with customers, and resolving issues in a timely and effective manner. Use your communication skills to relay valuable feedback to product and engineering teams to improve our platform and support processes. * For complex issues, you'll know when to escalate to senior technical teams or other relevant stakeholders, ensuring a smooth transition and swift resolution for the customer. * Accurately document all customer interactions and technical issues in Salesforce, and track trends to help identify opportunities for process and product improvements. * Contribute to the continuous growth of Airtable's knowledge base by creating and updating helpful resources based on customer interactions. * Stay ahead of new features and product updates. You'll educate customers on best practices and help them leverage Airtable to optimize their workflows and business processes. Who you are * You have experience with Airtable, whether personally or professionally, and you're excited about helping others discover how it can transform their business. * You've worked in an enterprise-focused technical support role, especially within a B2B tech environment, where you've made a meaningful impact on customer success. * You excel in both written and verbal communication, and you know how to tailor your message to a wide variety of audiences. * You enjoy solving complex problems, leveraging your strong analytical skills and technical aptitude to navigate challenges and find creative solutions. * You're naturally curious, and you thrive in environments where you're expected to dive deep into technical issues and continuously learn. * You have a strong, self-driven desire to exceed expectations and continuously improve your performance. * You have experience with tools like Salesforce, Confluence, G Suite, and enterprise-level technology. A solid understanding of concepts such as relational databases, REST APIs, and writing formulas is a plus. Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant. VEVRAA-Federal Contractor If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants. #LI-Remote

In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what's possible. Job Description: Parsons is looking for an amazingly talented MDDU CBRN Task Based Technical Support Specialist to join our team! This position is an as needed role and NOT a full-time role. What You'll Be Doing: * Conduct CBRN detection operations at the direction of federal staff to include coordinating with stakeholders, managing equipment, planning logistics, developing plans, teaching and training equipment protocols to stakeholders, reporting information as appropriate, notifying chain of command as appropriate, writing situational reports and after-action reports, and following up with the stakeholder in post-deployment communications. * Manage and maintain file system for regional documentation to include record keeping, following file standards and protocols, and maintaining both electronic and paper files. * Responsible for maintaining their equipment, tactics, techniques, and procedure standards by completing all training, including refresher training, in accordance with MDDP policies. * Supports fleet management by documenting, tracking, submitting, and filing all necessary fleet vehicle information in accordance with MDDP, CWMD, and DHS policies. * Adheres to professional standards and codes of conduct set forth by MDDP, CWMD, and DHS including dress code, all forms of communication standards, social media regulations, and other policies as required. * Presents clear, concise, and accurate information on the Mobile Detection Deployment Program and its capabilities to a variety of stakeholders and group sizes. * Professionally conducts training on and answers questions on policies, procedures, protocols, and equipment of the program to a variety of stakeholders and group sizes * Provides support for Situation Reports (SITREPs). * Provides input for After Action Reports (AARs). What Required Skills You'll Bring: * Active Secret security clearance or higher * Must be able to obtain DHS Suitability. * Experienced in chemical, biological, radiological and nuclear detection and CBRN training and exercises * 10 years experience in radiological and nuclear detection and training * Special event operational experience including SEAR or NSSE events * Knowledgeable and skilled in using a variety of equipment including but not limited to Mobile/Portable Radiation Detection Systems, Personal Radiation Detectors PRD Spectroscopic/Non-Spectroscopic;; Radiological Isotope Identification Device RIID High-Res/Low-Res;. Auxiliary Equipment: Radios, Radioactive Material Sources. * Must be able to lift and carry up to 50 pounds of equipment * Excellent verbal and communications skills to include completing daily situation reports, after-action reports, and monthly report. * Proficient in the use of computers, A/V equipment, Microsoft Office products, Word, Excel, PowerPoint. * Radiation Worker training and experience working with radioactive materials. * Travel up to 75 percent of the month within the contiguous United States and US territories may be required including back to back trips in excess of a week. May be called to support PM directly when requested or function as Acting PM for periods no longer than 30 consecutive days. * Must have valid driver's license and experience towing larger trailers including a fifth wheel * Must have a Class B CDL license or ability to obtain one within 3 months of being hired Security Clearance Requirement: An active Secret security clearance is required for this position. This position is part of our Federal Solutions team. The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what's next to deliver the solutions our customers need now. Salary Range: $72,900.00 - $127,600.00 We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle! This position will be posted for a minimum of 3 days and will continue to be posted for an average of 30 days until a qualified applicant is selected or the position has been cancelled. Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status. We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY! Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to ************************************************

Job Description IT Support Analyst Type: Full-time The IT Support Analyst is responsible for proactively and reactively handling the technology needs and requirements of end users. This position is located in our South San Francisco office. Travel to other sites will be periodically required. This position mandates a high level of interaction and engagement with senior executives, and a growing staff base, working in a fast-paced and dynamic organization. The role is responsible for all technology support; including but not limited to, installation, configuration, and troubleshooting of a wide range of technologies including desktops, laptops, audio/video, mobile devices, networking, access control, cloud technologies and specific scientific-related devices and applications. Primary Duties & Responsibilities: Technical Support: Provide troubleshooting and technical support to end-users, resolving hardware and software issues promptly. Identify and pursue new and innovative ways to improve processes, delivery of support, and technology solutions in general. Onboarding/Offboarding: Assist with the onboarding process, prepping and deploying systems, as well as training and educating new hires during IT orientations. System Administration: Install, configure, and maintain software applications and operating systems, ensuring system integrity and security. System Support & Troubleshooting: Ensure all IT systems are operating smoothly and efficiently. Provide prompt troubleshooting and support for hardware and software issues that arise in theatre operations Network Management: Maintain and optimize network hardware and software to ensure smooth connectivity, high availability, and security across all systems. Audio/Visual: Oversee, support and troubleshoot our A/V conferencing systems in multiple conference rooms/offices Data Security: Enforce data security measures, manage backup systems, and conduct regular security audits ensuring compliance with security standards and industry regulations to protect business information. Documentation: Maintain accurate records of IT assets, configurations, procedures, and support tickets for future reference and audits. User Training: Conduct training sessions and create resources to help users understand and optimize their use of IT systems. Teamwork: Represent the IT perspective on projects and processes providing technical guidance, training, and support for business stakeholders. Candidate Profile: 3+ years of IT technical experience in a service desk environment Strong customer service and communication skills, with the ability to explain technical concepts to non-technical users Strong knowledge of mac OS, Windows, IOS, and Android operating systems Strong knowledge of Google Workspace, FreshService, Slack, Notion, telephony, and other common desktop applications Experience of troubleshooting computer hardware Experience with MDM solutions that manage Macs, Windows, and mobile systems (e.g. InTune, Hexnode) Experience with IT ticketing systems (e.g., FreshService) Experience troubleshooting network related issues Knowledge of IT security protocols, and cloud-based services Relevant IT certifications a plus Bilingual in Spanish a plus Flexibility and adaptability - you will be juggling multiple troubleshooting requests in a fast-paced startup environment The anticipated pay range for this role is $90,000 - $110,000 per year for our South San Francisco location. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, budget availability, internal equity, geographic location and external market pay for comparable jobs. About Ohalo: Ohalo™ aims to accelerate evolution to unlock nature's potential. Founded in 2019, Ohalo develops novel breeding systems and improved plant varieties that help farmers grow more food with fewer natural resources, increasing the yield, resiliency, and genetic diversity of crops to sustainably feed our population. Ohalo's breakthrough technology, Boosted Breeding™, will usher in a new era of improved productivity to radically transform global agriculture. For more information, visit ************** Notes: If you previously applied for a job at Ohalo Genetics, we encourage you to restate your interest in the position by submitting your application. No visa sponsorship is available for this position at this time. No recruiters, please.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Description About Us: Advanced Systems Group, LLC enables creativity through better technology and operations for media creatives and content owners. From acquisition to delivery, on-premises or in the cloud, ASG ensures our clients' success through tailored solutions. One of North America's largest Media and Entertainment Technology and Operations suppliers, we provide engineering services, physical and cloud integration, training, support, and managed services. Our Managed Services deliver customized operations and services for all phases of media production, including creative and engineering. Founded in 1997 and providing nationwide services, ASG has teams based in Northern California, Los Angeles, the New York Tri-State Area, the Southeastern US, and the Rocky Mountain Region. We Are Looking For: We seek a full-time Creative Systems Support Technician who thrives in fast-paced, creative environments and has a strong technical foundation in MacOS-based systems, post-production, and Digital Content Creation (DCC) workflows. This role is responsible for troubleshooting technical and workflow issues, onboarding and offboarding creative users, managing support tickets, escalating complex issues, and ensuring seamless daily operations for artists and production teams. You will work directly with motion graphics, post-production, and creative teams within a leading technology company's creative division. The environment is Mac-based, supporting artists using tools such as Maxon Cinema 4D, Adobe Creative Cloud, and other DCC and post-production software. You'll collaborate closely with experienced system administrators and IT professionals to maintain a smooth, efficient creative workflow. Job Responsibilities:MUST HAVE experience supporting Digital Content Creation (DCC) software, including Maxon Cinema 4D, Adobe After Effects, Maya, and other creative tools used in motion graphics and post-production environments. Provide hands-on technical support for Mac-based IT environments, including troubleshooting hardware, software, and networking issues. Support artists and creative professionals using Cinema 4D, Maya, Adobe Creative Cloud (After Effects, Photoshop, Illustrator, Premiere, Substance, etc.), and Final Cut Pro. Manage and resolve technical support tickets in an IT ticketing system, ensuring timely, professional resolution. Onboard and offboard creative employees, including workstation setup, account configuration, and permissions management. Escalate complex issues to senior system administrators as needed. Configure and optimize artist workstations for DCC and post workflows, ensuring efficient performance and plugin integration. Create and maintain clear, accurate documentation for IT processes and workflow standards. Collaborate with production teams, artists, and system administrators to ensure a seamless user experience across environments. Required Qualifications & Experience:MUST HAVE: 3+ years of hands-on experience supporting Digital Content Creation (DCC) applications such as Cinema 4D, Maya, Adobe Creative Cloud, or Autodesk tools. Proven technical experience with MacOS-based computers and creative production or post-production environments. Strong troubleshooting and diagnostic skills across hardware, software, and networking. Experience managing and resolving support tickets using a formal IT ticketing system. Ability to set up, configure, and optimize artist workstations for creative workloads. Excellent written and verbal communication skills with strong customer service orientation. Ability to manage multiple priorities, meet deadlines, and work effectively in a fast-paced environment. Additional Requirements: Strong collaboration skills and the ability to communicate effectively with creative teams. High attention to detail and documentation accuracy. Proactive, positive, and solution-oriented mindset. Preferred Qualifications & Experience: Prior Apple Genius or Apple Store technical support experience. Experience with Jamf or other Apple device management tools. Familiarity with Xsan or StorNext SAN environments. Background supporting artists in motion graphics, 3D design, or post-production teams. Compensation & Benefits: The compensation range for this position is $40-$50/hr. ASG LLC offers a comprehensive benefits package that includes medical, dental, vision insurance, short-term and long-term disability insurance, life insurance, 401k, paid time off, and more. Applicants from the state of Washington may contact [email protected] to request a full disclosure of the benefits offerings. Advanced Systems Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.