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Remote support technician jobs in Roanoke, VA - 242 jobs

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  • Security & Technical Support Analyst

    Optical Cable Corporation 4.2company rating

    Remote support technician job in Roanoke, VA

    Basic Function: This critical IT role combines security operations and technology support for various business areas at OCC. Security operations includes troubleshooting of security-related issues, recommendation of security best practices and leading projects to improve the company's security posture. This role will also engage in supporting virtual servers, desktop systems, personal & networked printers, basic software troubleshooting, basic Network troubleshooting & support, basic Telephone Systems support and other responsibilities as needed. Significant Responsibilities: Security: Demonstrates a thorough understanding of IT security concepts, including common attack vectors, prevention methods, end-point detection and remediation (EDR), Security Incident Event Monitoring (SIEM) etc. Investigates and recommends security Monitoring best practices, nature of alerts and risk assessment. Partners with the Manager of IT Support to present security monitoring summaries, risks and remediation to upper Management. Works with the Cyber Security Compliance Manager to understand the security-monitoring framework and ensure that the right controls are being monitored completely. Recommends security solutions, methods to the Manager of IT Support. In conjunction with the Manager of IT Support, highlight problem areas quickly and effectively, ensuring that OCC Management has the information needed to make effective decisions. Participate in audits or cyber-security testing to provide supporting data as necessary. Infrastructure Technical Support: Performs administration and support tasks in a Microsoft Windows environment. Responds to first and second level support requests from business areas via phone call or email. Performs troubleshooting activities and communicates with business partners to solve day-to-day issues. Independently researches issues and/ or collaborates with the IT team to diagnose and resolve issues. Monitors the OCC incident management system (Spiceworks) and follows up with assigned personnel to ensure issues are resolved in a timely manner. Helps to maintain a centralized source of information/documentation that enables the Help Desk staff and support technicians to recover from technology issues quickly. Identifies problem trends and ensures that troubleshooting efforts are completed for recurring issues until permanent solutions are created. Works effectively in a small team environment, exchanging ideas freely, providing input and accepting suggestions to work towards a solution. Communicates ideas, situations and status clearly and effectively. Is comfortable in a fast-paced environment where competing priorities will require effective time management, effective communication and reliable follow-up. Participates in an on-call rotation. Delivery: This role requires someone who takes the initiative to investigate, collaborate and communicate. Drive excellence and doesn't hesitate to challenge the status quo in a constructive manner. Promotes OCC's service excellence and quality. Provides excellent service to business partners; builds strong relationships and team cohesiveness; focuses on quality and positive solutions; communicates respectfully; demonstrates compassion and understanding in response to customer request/needs. Champions OCC's mission, vision and values (as detailed in our 15 Essential Points of Success ); complies with policies and procedures, ethical standards and Code of Conduct. Job Scope: Organization responsibility-has no supervision or leadership responsibilities Communication-frequent daily contact with all levels of employees, contractors and vendors Confidentiality-follows company policy/procedures for all levels and types of communication Financial Responsibility - has no financial responsibility Judgment - has responsibility on certain custom mission critical systems for the company. Compliance-follows company policy/procedures for Human Resources, Sarbanes-Oxley, ISO, etc. Travel-occasional overnight travel to out-of-state facilities Minimum Qualifications Required: Education and Experience: Experience in Microsoft Azure cloud computing configuration and administration are a plus. Cisco certifications are a plus. Certifications in Windows-based technologies or Cloud computing are a plus. High school diploma or GED with three years' IT related work experience in a corporate working environment is required. Associate degree in a computer science/information technology related field preferred. Other Minimum Qualifications: Effective interpersonal, communication and teamwork skills. Must have ample amount of knowledge with the Information Technology infrastructure to ensure timely problem resolution and to minimize service interruptions. Must be capable in handling tactical level tasks and projects. Essential Skills, Abilities & Knowledge: CompTIA or vendor specific certifications a plus. Work schedule will be designed to provide a balance of hours-of-responsibility and off time but the ability to be available 24x7 is an essential requirement. Working Conditions: This is a partially sedentary job which requires sight sufficient for computer use and hearing sufficient for extensive, direct and/or telephone contact with customers, management and employees. Responsibilities require an individual to be physically mobile to move around the facility. The nature of this position and the personal interactions involved require that an individual possess significant and persuasive interactive communications skills. 40+ hour on-site work week with on-call availability required. Sitting for extended periods of time, dexterity of hands and fingers to operate a computer keyboard, mouse, and to handle other computer components, occasional inspection of cables in floors and ceilings, lifting and transporting of moderately heavy objects such as computers and peripherals. Reasonable accommodation may be made to enable individuals with a disability to perform the essential functions. Note: This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
    $56k-94k yearly est. 34d ago
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  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Remote support technician job in Roanoke, VA

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day in this territory You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $35k-48k yearly est. 1d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Remote support technician job in Roanoke, VA

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $35k-48k yearly est. 22d ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Remote support technician job in Roanoke, VA

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $36k-51k yearly est. 60d+ ago
  • Now Hiring IT and Telecom Field Technicians

    Hardy Industries 3.7company rating

    Remote support technician job in Roanoke, VA

    Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
    $59k-85k yearly est. 8d ago
  • User Support and Business Analyst

    Virginia Tech 4.6company rating

    Remote support technician job in Blacksburg, VA

    Apply now Back to search results Job no: 534916 Work type: Administrative & Professional Senior management: Vice President for Research Department: Research/Interdisc. Prog. - Admin Job Description The Electronic Research Administration (ERA) team within the Office for Research and Innovation (ORI) provides cutting-edge and intuitive tools that facilitate the effective and efficient management of research administration and regulatory compliance tasks by Virginia Tech's research community, including faculty, department staff, and research administrators. The team works closely with all units across the Office of Research and Innovation-including within the Office of Sponsored Programs and the Division of Scholarly Integrity and Research Compliance - to develop software requirements, redesign and improve processes, and develop, purchase, implement, and integrate electronic research administration solutions in alignment with the university's strategic goals and initiatives. The User Support and Business Analyst position will be responsible for gathering requirements to develop, implement, and deliver off-the-shelf and home-grown software solutions. They will be responsible for user support for forms, workflows, notifications, central rules, reporting, and role setup across the various research administration systems. The position will develop training materials, deliver user training, design, plan, and conduct user acceptance testing. Due to collaboration with cross-functional teams at the university, this position is hybrid but expected to be in a commutable distance to the Blacksburg campus for a weekly on-site presence. The schedule will be confirmed upon hire and frequency may increase as business needs dictate. Required Qualifications * Advanced degree or bachelor's degree with equivalent experience in Business Administration or a related field. * Demonstrated experience in business process analysis and redesign. * Experience in creating and maintaining requirements and user documentation. * Experience in end-user acceptance testing. * Testing knowledge in browsers such as Google Chrome, Microsoft Internet Explorer, Mozilla Firefox, and Apple Safari. * Experience in developing and administering training, preferably for automated business processes. * Desire to take ownership, be creative with problem-solving, and proactively secure the objectives of the business. * Excellent communication skills and strong commitment to customer service. * Proactive approach toward learning and understanding of applications and technologies. * Excellent organizational skills and ability to prioritize and manage multiple priorities. * Ability to work autonomously and collaborate within a team environment. Preferred Qualifications * Work experience in research administration at a university or an agency funding research. * Demonstrated experience in using research/university systems. * Experience in providing first-tier support to end users. * Demonstrated experience in writing functional, UAT, and regression test plans, and identifying and executing test cases from user stories and software requirements. * Experience working with Jira or similar scrum, bug, and release tracking tools. Overtime Status Exempt: Not eligible for overtime Appointment Type Regular Salary Information Starting at 70,000; commensurate with experience Hours per week 40+ Review Date 1/2/2026 Additional Information Due to collaboration with cross-functional teams at the university, this position is hybrid but expected to be in a commutable distance to the Blacksburg campus for a weekly on-site presence. The hyrbrid schedule will be confirmed upon hire and frequency may increase as business needs dictate. The successful candidate will be required to have a criminal conviction check. About Virginia Tech Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually. Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development. Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law. If you are an individual with a disability and desire an accommodation, please contact Renee VanDyke at **************** during regular business hours at least 10 business days prior to the event. Advertised: November 21, 2025 Applications close:
    $32k-41k yearly est. 51d ago
  • Residential Support Technician

    Pinnacle Treatment Services of Roanoke L

    Remote support technician job in Roanoke, VA

    Job Description Residential Support Technician Full-time ( 3:30 pm - Midnight or Midnight - 9 am ) Position Overview: In this role, you are an active member of the multidisciplinary team, who is directly involved in providing quality care for patients in a transitional living addiction recovery environment. This position provides continuous patient care, monitoring, interaction, and role modeling and provides a safe, positive, supportive, and structured environment for patients enrolled in and/or entering ambulatory treatment. Teammate Appreciation Benefits: At Pinnacle Treatment Centers, we value our teammates and offer a variety of benefits to support their personal and professional growth. Variable Pay Structure: Competitive compensation based on experience, education, and licensure. Defined Career Pathing: Clear advancement opportunities through our Residential Aide Tier Program. STAR LRP Eligibility: 90% of our facilities are eligible for the Student Loan Repayment Program. Continuing Education: Access to over 600 free CEU courses to enhance your skills and knowledge. Partnership with Capella University to offer discounted tuition to PTC teammates. Paid Time Off: Enjoy 18 days of PTO and 8 paid holidays to maintain work-life balance. Diversity, Equity, and Inclusion Initiatives: Be part of a workforce that reflects the diversity of our patient population. Schedule Flexibility: We offer flexibility to accommodate different schedules and preferences. Merit-Based Increases: Opportunities for merit-based salary increases to recognize your contributions and growth. Qualifications: High school diploma or equivalent. Basic computer skills including general knowledge of or willingness to learn Microsoft Office suite (including Outlook, Teams, and Word). Valid driver's license in state of employment. CPR/MANDT certification - training provided locally and updated as required. Ability to travel up to 20% in local area Preferred: At least six (6) months experience working in a behavioral healthcare setting. Basic knowledge of addiction and the recovery process. Responsibilities: Support patient engagement by modeling positive behaviors, encouraging program participation, applying motivational interviewing, and guiding individuals through program expectations with empathy, respect, and professionalism. Promote a trauma-informed, recovery-oriented environment by maintaining a calm presence, supporting recovery goals, and enforcing program rules consistently and respectfully. Support AMA prevention and early intervention by monitoring risk indicators, engaging patients in supportive conversations, and promptly communicating concerns to the treatment team. Assist with the admission process by monitoring new patients for safety and security, ensuring they are comfortable, safe, and informed about program guidelines and completing the required documentation. Facilitate patient cellphone access in accordance with Transitional Living Playbook, ensuring proper documentation. Follow all safety, medical, and infection control protocols, including handling sharps, conducting searches, observing drug screens, and administering heat treatments Search patients and belongings diligently for contraband, managing valuables with respect and documenting according to procedure. Monitor patient self-administration of medications and obtain and record vital signs, reporting changes to medical staff as needed. Maintain readiness to respond to medical and behavioral emergencies through up-to-date certifications in CPR, MANDT, and overdose response including Narcan administration. Ensure timely, accurate EHR and facility documentation, including shift reports, critical incident reports, maintenance requests, and patient care observations in alignment with policy and accreditation standards. Facilitate or support patient activities and recovery support groups and encourage participation and engagement. Support patients in developing essential life and recovery skills through guidance, encouragement, and structured activities. Assist with the development of weekly meal plans and grocery orders in alignment with established guidelines and budgets, using the process to teach and reinforce independent living skills through hands-on practice. Support patients in facilitating their aftercare plans by helping gather and document basic information (i.e., appointment dates, referrals, or resources) and communicate any concerns or barriers to the treatment team. Provide safe and compliant transportation for patients, maintaining accurate mileage and travel records. Follow all established safety guidelines for group outings. Organize and facilitate store runs for or with patients in accordance with established guidelines, ensuring safety and adherence to procedures. Maintain a clean and safe physical environment by performing recovery home and bedroom inspections, practicing universal precautions, and reporting or addressing facility concerns Perform all duties in alignment with CARF standards to support continuous accreditation readiness. Maintain ongoing, current, and required training for best practice service delivery. Perform other duties as assigned Join our team & Start Saving Lives Today
    $39k-69k yearly est. 20d ago
  • Residential Support Technician

    Pinnacle Treatment Centers 4.3company rating

    Remote support technician job in Roanoke, VA

    Full-time ( 3:30 pm - Midnight or Midnight - 9 am ) Position Overview: In this role, you are an active member of the multidisciplinary team, who is directly involved in providing quality care for patients in a transitional living addiction recovery environment. This position provides continuous patient care, monitoring, interaction, and role modeling and provides a safe, positive, supportive, and structured environment for patients enrolled in and/or entering ambulatory treatment. Teammate Appreciation Benefits: At Pinnacle Treatment Centers, we value our teammates and offer a variety of benefits to support their personal and professional growth. Variable Pay Structure: Competitive compensation based on experience, education, and licensure. Defined Career Pathing: Clear advancement opportunities through our Residential Aide Tier Program. STAR LRP Eligibility: 90% of our facilities are eligible for the Student Loan Repayment Program. Continuing Education: Access to over 600 free CEU courses to enhance your skills and knowledge. Partnership with Capella University to offer discounted tuition to PTC teammates. Paid Time Off: Enjoy 18 days of PTO and 8 paid holidays to maintain work-life balance. Diversity, Equity, and Inclusion Initiatives: Be part of a workforce that reflects the diversity of our patient population. Schedule Flexibility: We offer flexibility to accommodate different schedules and preferences. Merit-Based Increases: Opportunities for merit-based salary increases to recognize your contributions and growth. Qualifications: High school diploma or equivalent. Basic computer skills including general knowledge of or willingness to learn Microsoft Office suite (including Outlook, Teams, and Word). Valid driver's license in state of employment. CPR/MANDT certification - training provided locally and updated as required. Ability to travel up to 20% in local area Preferred: At least six (6) months experience working in a behavioral healthcare setting. Basic knowledge of addiction and the recovery process. Responsibilities: Support patient engagement by modeling positive behaviors, encouraging program participation, applying motivational interviewing, and guiding individuals through program expectations with empathy, respect, and professionalism. Promote a trauma-informed, recovery-oriented environment by maintaining a calm presence, supporting recovery goals, and enforcing program rules consistently and respectfully. Support AMA prevention and early intervention by monitoring risk indicators, engaging patients in supportive conversations, and promptly communicating concerns to the treatment team. Assist with the admission process by monitoring new patients for safety and security, ensuring they are comfortable, safe, and informed about program guidelines and completing the required documentation. Facilitate patient cellphone access in accordance with Transitional Living Playbook, ensuring proper documentation. Follow all safety, medical, and infection control protocols, including handling sharps, conducting searches, observing drug screens, and administering heat treatments Search patients and belongings diligently for contraband, managing valuables with respect and documenting according to procedure. Monitor patient self-administration of medications and obtain and record vital signs, reporting changes to medical staff as needed. Maintain readiness to respond to medical and behavioral emergencies through up-to-date certifications in CPR, MANDT, and overdose response including Narcan administration. Ensure timely, accurate EHR and facility documentation, including shift reports, critical incident reports, maintenance requests, and patient care observations in alignment with policy and accreditation standards. Facilitate or support patient activities and recovery support groups and encourage participation and engagement. Support patients in developing essential life and recovery skills through guidance, encouragement, and structured activities. Assist with the development of weekly meal plans and grocery orders in alignment with established guidelines and budgets, using the process to teach and reinforce independent living skills through hands-on practice. Support patients in facilitating their aftercare plans by helping gather and document basic information (i.e., appointment dates, referrals, or resources) and communicate any concerns or barriers to the treatment team. Provide safe and compliant transportation for patients, maintaining accurate mileage and travel records. Follow all established safety guidelines for group outings. Organize and facilitate store runs for or with patients in accordance with established guidelines, ensuring safety and adherence to procedures. Maintain a clean and safe physical environment by performing recovery home and bedroom inspections, practicing universal precautions, and reporting or addressing facility concerns Perform all duties in alignment with CARF standards to support continuous accreditation readiness. Maintain ongoing, current, and required training for best practice service delivery. Perform other duties as assigned Join our team & Start Saving Lives Today
    $34k-42k yearly est. 60d+ ago
  • On-Call IT Field Technician -Roanoke, VA- Hiring NOW

    Geeks On Site 3.1company rating

    Remote support technician job in Roanoke, VA

    On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
    $35 hourly Auto-Apply 60d+ ago
  • User Support and Business Analyst

    Details

    Remote support technician job in Blacksburg, VA

    The Electronic Research Administration (ERA) team within the Office for Research and Innovation (ORI) provides cutting-edge and intuitive tools that facilitate the effective and efficient management of research administration and regulatory compliance tasks by Virginia Tech's research community, including faculty, department staff, and research administrators. The team works closely with all units across the Office of Research and Innovation-including within the Office of Sponsored Programs and the Division of Scholarly Integrity and Research Compliance - to develop software requirements, redesign and improve processes, and develop, purchase, implement, and integrate electronic research administration solutions in alignment with the university's strategic goals and initiatives. The User Support and Business Analyst position will be responsible for gathering requirements to develop, implement, and deliver off-the-shelf and home-grown software solutions. They will be responsible for user support for forms, workflows, notifications, central rules, reporting, and role setup across the various research administration systems. The position will develop training materials, deliver user training, design, plan, and conduct user acceptance testing. Due to collaboration with cross-functional teams at the university, this position is hybrid but expected to be in a commutable distance to the Blacksburg campus for a weekly on-site presence. The schedule will be confirmed upon hire and frequency may increase as business needs dictate. Required Qualifications • Advanced degree or bachelor's degree with equivalent experience in Business Administration or a related field. • Demonstrated experience in business process analysis and redesign. • Experience in creating and maintaining requirements and user documentation. • Experience in end-user acceptance testing. • Testing knowledge in browsers such as Google Chrome, Microsoft Internet Explorer, Mozilla Firefox, and Apple Safari. • Experience in developing and administering training, preferably for automated business processes. • Desire to take ownership, be creative with problem-solving, and proactively secure the objectives of the business. • Excellent communication skills and strong commitment to customer service. • Proactive approach toward learning and understanding of applications and technologies. • Excellent organizational skills and ability to prioritize and manage multiple priorities. • Ability to work autonomously and collaborate within a team environment. Preferred Qualifications • Work experience in research administration at a university or an agency funding research. • Demonstrated experience in using research/university systems. • Experience in providing first-tier support to end users. • Demonstrated experience in writing functional, UAT, and regression test plans, and identifying and executing test cases from user stories and software requirements. • Experience working with Jira or similar scrum, bug, and release tracking tools. Overtime Status Exempt: Not eligible for overtime Appointment Type Regular Salary Information Starting at 70,000; commensurate with experience Hours per week 40+ Review Date 1/2/2026 Additional Information Due to collaboration with cross-functional teams at the university, this position is hybrid but expected to be in a commutable distance to the Blacksburg campus for a weekly on-site presence. The hyrbrid schedule will be confirmed upon hire and frequency may increase as business needs dictate. The successful candidate will be required to have a criminal conviction check. About Virginia Tech Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually. Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development. Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law. If you are an individual with a disability and desire an accommodation, please contact Renee VanDyke at **************** during regular business hours at least 10 business days prior to the event.
    $44k-77k yearly est. 52d ago
  • ITS Technician I

    Lumin8 Transportation Technologies LLC

    Remote support technician job in Roanoke, VA

    At Lumin8 Transportation Technologies, we are focused on the full range of Smart Infrastructure Services for the transportation industry. We design, construct, install, integrate, operate, monitor and maintain a wide variety of Transportation Infrastructure Assets/Technologies for our customers and our communities. JOB TITLE: ITS Technician JOB CLASS: Hourly, Full Time JOB HOURS: 40 Hour Week, Typically M-F 7:00 a.m. to 3:30 p.m. with possible variations to accommodate specific project requirements. Occasional overtime and weekend work as requires. SALARY RANGE: $25.00 hr. to $28.00 hr. We are looking for someone who resides in the vicinity of Fancy Gap, VA to support our high priority VDOT assets along the Fancy Gap/I-77 corridor. Could be a candidate in VA or NC. Roanoke is the home office. DUTIES and RESPONSIBILITIES: Install, wire, integrate, and program the following - Poles, Cabinets, IVDS, Radar, CCTV Cameras, Encoders, Decoders, Field Switches, Lowering Devices, and all related hardware. Skilled in various task as listed above. Clean and prepare construction sites to eliminate possible hazards. Control traffic passing near, in, and around work zones. Measure, mark, and record openings and distances to lay out areas where construction work will be performed. Following the safety rules and regulations of the Company & OSHA regulations. Safe handling and use of all equipment assigned. Ability to understand installation manuals for all various types of equipment (CCTV, VDS, Field Switches, Encoders, Decoders, DMS) Good computer skills Ability to follow directions to complete various job tasks. Knowledge of machines and tools, including their designs, uses, repair, and maintenance. Determining the kind of tools and equipment needed to do a job, ability to operate equipment. Driver's license required. (Must be able to meet our insurance requirements.) EXPERIENCE, SKILLS, and ABILITIES: Minimum 1 year experience in job related field. Ability to work strenuously outside in all types of weather. Ability to lift and carry up to 75 lbs. for short distances. Ability to work on uneven terrain. Ability to properly hear and understand or interpret verbal job site instructions and properly perform such instructions. Must possess and maintain valid driver's license. WORK ENVIRONMENT: Must be able to work in all weather conditions. Must be able to lift/move up to 50 pounds. The following benefits are included after successfully completing a trial period: Health, Dental, and Vision Insurance Basic Life Insurance & AD&D Health Care & Dependent Care Flexible Spending Account Short Term Disability - Long Term Disability 401(k) plan (with matching) Paid Vacation Paid Holidays Qualified veterans, minorities, and women encouraged to apply. Lumin8 Transportation Technologies is an Equal Opportunity Employer, providing our employees a Safe and a Drug-Free Environment and all candidates are subject to drug testing and background check.
    $25-28 hourly Auto-Apply 60d+ ago
  • Technology Support Specialist I

    City of Roanoke, Va 3.9company rating

    Remote support technician job in Roanoke, VA

    The City of Roanoke is seeking a Technology Support Specialist I to be responsible for providing basic level technical support to all City employees as part of the City's Information Technology Help Desk and support team. The City's Information Technology Help Desk serves as a single point of contact in to the department for all City employees on technical IT support. This position will be imbedded into the Police Department. Ability to provide first class customer support as well as effectively assess and prioritize user needs is essential. Possession of a valid appropriate driver's permit issued by the Commonwealth of Virginia. Must be willing to work outside normal work hours and respond to both routine and emergency situations on call. The City of Roanoke is an Equal Employment Opportunity/AA/M/F/Disability Employer. To elevate the performance of the organization, we are committed to respecting, celebrating, and embracing the collective mixture of differences and similarities between our employees as a rich tapestry. Our behaviors will demonstrate open communication, and we will seek opportunities to learn, recognizing and rewarding actions that promote acceptance while suspending judgment. By doing this, we will foster an inclusive, open work environment that delivers excellent service and creates a more vibrant and inviting community. This is a non-exempt position. Examples of Duties SUMMARY The Technology Support Specialist I is responsible for providing basic level technical support to all City employees as part of the City's Information Technology Help Desk and support team. The City's Information Technology Help Desk serves as a single point of contact in to the department for all City employees on technical IT support. Ability to provide first class customer support as well as effectively assess and prioritize user needs is essential. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Provides basic level end user IT support to users on requests and issues via phone, remote support tools and in person. Provides assistance to higher-level support team staff. Installs, repairs and services computer equipment. Prioritizes and assesses user needs and provides support accordingly. Provides first class customer service ensuring that all customers are treated efficiently and in an appropriate manner. Accurately track and record all work history in ticket tracking system and communicate call status to customers via voice mail, e-mail, or in-person communication. Performs maintenance, upgrades and deployment of software and computer hardware. Possession of a valid appropriate driver's permit issued by the Commonwealth of Virginia. Must be willing to work outside normal work hours and respond to both routine and emergency situations on call. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities Typical Qualifications QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must pass CJIS background check both prior to hiring and on an ongoing basis. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED) supplemented by technical courses or seminars in information systems technology, computer science or related fields; two or more years related experience and/or training in Desktop Support environment; or equivalent combination of education and experience. CERTIFICATES, LICENSES, REGISTRATIONS Must possess a valid appropriate driver's permit issued by the Commonwealth of Virginia. CompTIA A+ or equivalent technical certification preferred. Complies with the CJIS security standards and training within the first six months of assignment and maintain compliance requirements. Supplemental Information LANGUAGE SKILLS Ability to respond effectively to inquiries or complaints orally and in writing. Ability to communicate technical concepts to technical and non-technical audiences. Ability to negotiate and resolve conflicts. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret and deal with an extensive variety of variables. Ability to think logically. COMPUTER RELATED SKILLS Must have excellent customer service skills and strong verbal / written communication skills with the ability to communicate effectively with both novice computer users and experienced professionals. Must effectively manage time to make certain customer incidents are properly responded to in a timely manner. Must have experience in a first call resolution focused environment. Must have working knowledge of imaging, setup, repair and configuration of Microsoft and Apple hardware. Must have working knowledge of Microsoft Windows operating systems, Microsoft Office and the ability to troubleshoot related issues accordingly. Must have experience with Active Directory administration. Must have working knowledge in the configuration and troubleshooting of network printers, scanners and other peripherals. Must have the ability to prioritize tasks and effectively complete assignments within an estimated time frame. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally stoop, kneel crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. This is a and not an individualized position description. A job description defines the general character and scope of duties and responsibilities of all positions in a job classification, but it is not intended to describe and does not necessarily list the essential job functions for a given position in a classification.
    $36k-45k yearly est. 5d ago
  • IT Support Technician

    Tivolisworld

    Remote support technician job in Roanoke, VA

    About the Role: Tivoli'sWorld Staffing is seeking a dependable and technically skilled IT Support Technician to support our clients' growing technology needs. This position is ideal for candidates experienced in both on -site and remote technical support, capable of troubleshooting a variety of IT issues across hardware, software, and networks. Key Responsibilities: Provide front -line remote and on -site technical support for desktops, laptops, printers, and mobile devices Troubleshoot a wide range of technical issues including software errors, hardware failures, and connectivity problems Assist with user account setup, email configuration, password resets, and basic network access support Guide users through issue resolution remotely via phone, email, or screen -sharing tools Install, configure, and update operating systems and applications Maintain ticket logs, documentation, and escalate complex cases to senior support when necessary Ensure client systems follow company policies and meet security standards Requirements Skills & Qualifications: Strong troubleshooting skills across hardware, software, and networking environments Proficient in remote support tools (e.g., TeamViewer, AnyDesk, Remote Desktop, Zoom, etc.) Familiarity with Windows, mac OS, and basic mobile operating systems Experience with cloud platforms and business applications like Microsoft 365 and Google Workspace Clear communication skills and a professional, customer -focused approach Ability to multitask and prioritize in a fast -paced support environment Preferred Certifications (not required): CompTIA A+ or Network+ Microsoft Certified: Modern Desktop Administrator Associate Google IT Support Professional Certificate Education & Experience: Associate degree in IT, Computer Science, or related field 1-2 years of prior helpdesk or IT support experience Benefits Benefits of Working with Tivoli'sWorld: Competitive bi -weekly pay Temp -to -perm growth opportunities with reputable companies Hands -on experience with varied client environments Flexible assignments including remote and hybrid options Supportive agency team helping match you with the right roles Quick onboarding process and access to tools you need to succeed Join a network of professionals who thrive in dynamic, tech -driven environments. Apply today and take the next step in your IT support career with Tivoli'sWorld.
    $38k-63k yearly est. 60d+ ago
  • IT Technician

    Stratacuity

    Remote support technician job in Lynchburg, VA

    Apex Systems, the 2nd largest%?20IT staffing company, is seeking a Helpdesk Support Analyst%2? 0to join our clients growing team in Lynchburg, VA. %3? B This is a great opportunity to work for a large and ra? pidly growing company that will offer to expand your sk? illset both professionally and technically from working with a%2? 0highly experienced team. Technical Support Analyst Apex Systems, the 2nd largest IT staffing company, is seeking a Helpdesk Support Analyst to join our clients growing team in Lynchburg, VA. This is a great opportunity to work for a large and rapidly growing company that will offer to expand your skillset both professionally and technically from working with a highly experienced team. Job Title: Helpdesk Support Analyst Terms: Longterm contract with the potential to hire Essential duties and responsibilities: * Responsible for Tier 1 and 2 software and hardware support. * Provides technical advice, guidance and informal training to customers 20using hardware and software programs. * Troubleshoots and restores routine technical service and equipment problems by analyzing, identifying and diagnosing faults? and symptoms using established processes and procedures. ? ; * Performs root cause analysis and develops checklists for typical problems. Recommends procedures and controls for problem prevention. * Maintains knowledge database and call tracking database to enhance quality of problem resolutions. * Works in a team setting, sharing information and assisting others with calls. Helpdesk Support Analyst Long term contract with the potential to hire Essential duties and responsibilities: * Responsible for Tier 1 and 2 software and hardware support. * Provides technical advice, guidance and informal training to customers using hardware and software programs. * Troubleshoots and restores routine technical service and equipment problems by analyzing, identifying and diagnosing faults and symptoms using established processes and procedures. * Performs root cause analysis and develops checklists for typical problems. Recommends procedures and controls for problem prevention. * Maintains knowledge database and call tracking database to enhance quality of problem resolutions * Works in a team setting, sharing information and assisting others with calls. EEO Employer Apex Systems is a? n equal opportunity employer. We do not discriminate or allo? w discrimination on the basis of race, color, religion, ? creed, sex (including pregnancy, childbirth, breastfeeding,%?20or related medical conditions), age, sexual orientation,%2? 0gender identity, national origin, ancestry, citizenship, ge? netic information, registered domestic partner status, marital%2? 0status, disability, status as a crime victim, protected v? eteran status, political affiliation, union membership, or a? ny other characteristic protected by law. Apex will consider%2? 0qualified applicants with criminal histories in a manner consis? tent with the requirements of applicable law. If you have ? visited our website in search of information on employment opp? ortunities or to apply for a position, and you require an%?20accommodation in using our website for a search or applicati? on, please contact our Employee Services Department at employeeservices? @apexsystemsinc.com or ************. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or ************. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide. Employee Type: Contract Location: Lynchburg, VA, US Job Type: Date Posted: October 29, 2025 Similar Jobs * CAD Technician - CAD Technician * CAD Technician - CAD Technician * CAD Technician - CAD Technician * Service Technician * Service Technician
    $37k-70k yearly est. 13d ago
  • Field Tech/ Sr. Field Tech - Power Systems Tech I, II, III, or IV

    Resa Power 4.0company rating

    Remote support technician job in Lynchburg, VA

    Field Tech- Power Systems Technicians or NETA Technicians are expected to perform service, test and maintain various types of power transmission and distribution equipment. * Inspect, test, troubleshoot, perform start-up and collect data of low, medium and/ or high voltage (to 500kV) electrical systems. * Install, commission, test, and maintain protective relaying equipment, including relay panels, transformers, and circuit breakers. * Develop and document standardized commissioning, testing, and maintenance procedures for relay systems. * Perform functional testing of substation control circuits to validate proper relay operation. * Create relay macros and testing routines to confirm system protection and control configurations. * Execute end-to-end relay testing with specialized software, identifying relay behavior based on fault conditions. * Review relay settings and logic equations to ensure alignment with design requirements. * Low, Medium and/ or High voltage switchgear and circuit breaker testing * Perform inspection, maintenance, testing and repair of transformers, circuit breakers and all related equipment - 45 KVA to 130 MVA, dry type and/ or oil filled. * Perform maintenance, testing, reconditioning and repair on circuit breakers - low voltage 480 volt (molded case and air-magnetic) medium voltage up to 15 KV (air-magnetic and vacuum) * Experience filling and working with SF6 filled equipment and gas insulated switchgear, desired but not required. * Test and inspect low and medium voltage cable installations. * Experience operating high voltage test equipment including Doble Power Factor test sets. * Perform start-up, troubleshooting and repair services on controls and transfer schemes. * Rotate emergency on-call duty and if called respond to customer emergencies in a timely manner. * All work and decisions shall be conducted in strict compliance of all regulatory laws. * Other duties as assigned by manager. Required Experience and Qualifications for a Field Tech: * High School diploma/GED and minimum 1 year of experience in a related field. * Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. * Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). * Must be able to work safely and adhere to all electrical safety procedures. * Good theoretical understanding of electricity and a good aptitude for problem solving. * Effectively communicate verbally and in writing with customers and peers. * Dependable and responsible with good judgment and organizational skills. * Good customer service, time management and follow-up skills. * Work effectively with customers, peers and management to resolve client issues. * Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research * For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Power Systems Tech II: * High School diploma/GED and minimum 2 years of experience in a related field. * NETA Level II Certification. * Power Systems Tech II performs testing and service work while generally requiring direct supervision. The individual has sufficient knowledge and experience to be qualified for assuring the safety of him/herself. Safety knowledge includes an understanding of lockout/tagout procedures and requirements, arc-flash and shock hazard analyses, and other facets of hazardous electrical energy control procedures. * Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). * Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. * Must be able to work safely and adhere to all electrical safety procedures. * Good theoretical understanding of electricity and a good aptitude for problem solving. * Effectively communicate verbally and in writing with customers and peers. * Dependable and responsible with good judgment and organizational skills. * Good customer service, time management and follow-up skills. * Work effectively with customers, peers and management to resolve client issues. * Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research * For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Power Systems Tech III: * High School diploma/GED and minimum 5 years of experience in a related field. * NETA Level III Certification. * Power Systems Tech III performs testing and service work and can mentor, lead level I and level II Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching. * Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). * Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. * Must be able to work safely and adhere to all electrical safety procedures. * Good theoretical understanding of electricity and a good aptitude for problem solving. * Effectively communicate verbally and in writing with customers and peers. * Dependable and responsible with good judgment and organizational skills. * Good customer service, time management and follow-up skills. * Work effectively with customers, peers and management to resolve client issues. * Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research * For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Power Systems Tech IV: * Associate degree in related field or equivalent experience and minimum 5 years of experience or 10 years of related experience. * NETA Level IV Certification. * Power Systems Tech IV performs testing and service work and can mentor, lead level I and level II and level III Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching. Position, as directed, supervises large projects and multiple crews and can work independently. Individual performs complex investigations, tests, and evaluations, and prepares written reports as needed. * Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). * Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. * Must be able to work safely and adhere to all electrical safety procedures. * Good theoretical understanding of electricity and a good aptitude for problem solving. * Effectively communicate verbally and in writing with customers and peers. * Dependable and responsible with good judgment and organizational skills. * Good customer service, time management and follow-up skills. * Work effectively with customers, peers and management to resolve client issues. * Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research * For positions that utilize a company vehicle, will be required to have a valid driver's license. Who we are! RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade! Our Mission Ensure reliable and safe mission-critical power across our customers' electrical infrastructure lifecycle. Our Vision To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry. Core Cultural Competencies * We do it right * We pride ourselves on our integrity and expertise. We don't cut corners. * You perform job responsibilities safely, efficiently, and thoroughly all day, every day. * You conduct yourself professionally, ethically, and honestly. * You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company. * You are on time and preplan time off. * You produce a quality product. * We are customer driven * Our number one concern is our customer and our long-term relationships with them prove our dedication. * You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner. * You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management. * We focus on growth * We are dedicated to growing the company and our employees. * You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job. * You seek out new assignments and assume additional duties. * You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.). * We solve problems * Every day is different, so we need to be innovative, decision makers, flexible and adaptable. * You efficiently and thoroughly complete assignments. * You perform work assignments independently. * You propose new ideas and find better ways of doing things. * We get it done * We are efficient, reliable and no nonsense. We work hard, but we also play hard. * You follow through on commitments in a timely way. * You produce easily understandable and accurate reports that meet customer and/or Company expectations. * You actively listen. You seek advice and help as appropriate. * You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.). * We build strong relationships * Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers. * You collaborate to create the best solutions for each other and our customers. * You build strong relationships within the team, across RESA departments and locations and with customers and vendors. Additional Information: Job: Full-Time Location: Nationwide Travel: Up to 75-90% travel. Compensation: Pay range for a Field Tech/Power Systems Tech I to a level IV range from $25 to $65 (depending on skillset, certification, and experience) per hour and eligible for overtime. Daily meal and incidentals per diem available when traveling for overnight work. Relocation: Relocation assistance is available for highly qualified candidates. Benefits: Full benefits including medical, dental, vision, company paid life insurance, anniversary bonuses, Employee Ownership Plan, matching 401k, and paid time off. Application Details: The position will stay open until filled - seeking one FTE. Apply via job postings on job boards or from the company website. Physical Demands: Lifting a maximum of 50lbs on a daily, crawling, climbing, standing for long periods of time, and working in non-ideal conditions. RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
    $36k-50k yearly est. 20h ago
  • IT Infrastructure Specialist

    XDIN

    Remote support technician job in Dublin, VA

    Skills: Experienced CISCO professional (Cisco equipment configuration, enabling Ports, managing IP addresses, Solve network related issues etc) Configure router, switches and access point for LAN, WLAN and WAN. Support end user with tickes Perform technical maintenance Support cabling activities done by external vendor Provide out of office/on-call support as well Work is done during the first shift, but the plant runs three shifts. Significant changes are required to be on Sunday, No travel required Overtime required occasionally This professional will work with a very skilled technician; it is required experience to leverage the communication Network and Telecom Network Connectivity ADDITIONAL SKILLS: Experience configuring CISCO switches, routers, and access point Previously a member of network support team CISCO training participation CCNA/CCNP certificate is a plus Participated in a project to implement CISCO network components
    $67k-94k yearly est. Auto-Apply 60d+ ago
  • Residential Support Specialist #RSS-FT-PC

    Piedmont Community Services 3.9company rating

    Remote support technician job in Stuart, VA

    Enthusiastic, reliable & caring individual needed to work in residential program group homes and/or in-home to assist adults with intellectual, mental health & developmental disabilities. Responsibilities include transferring to and from wheelchair, training in independent living skills, personal care skills, housekeeping skills, and recreational / leisure activities in the home and community. Must have the ability to work well on a diverse team, multi-task, exhibit good documentation skills, as well as proficiency on computer. High school diploma / GED required, along with valid driver's license and safe driving record. Experience with ID / DD individuals preferred. CNA preferred, but not required. Multiple shifts needed, rotating weekend availability may be required. Full time, with PCS Outstanding BENEFITS PACKAGE Included! Must be willing to consent to background checks, including checks for barrier crimes, and drug screening as part of the application process.
    $45k-58k yearly est. 60d+ ago
  • Service Special Projects Technician 2

    Riddleberger Brothers Inc.

    Remote support technician job in Lynchburg, VA

    Riddleberger Brothers, Inc. is seeking to hire a talented and growth-minded individual to join our team as a Service Special Projects Technician 2. We offer career opportunities that allow you to be part of a team and grow as an individual. We offer you: * Competitive pay * Comprehensive benefits package * Apprenticeship opportunities with a pathway to licensure * Growth and development opportunities * Scholarship program for our employees' children * Discounts at major automotive, computer, and cell phone companies * Employee referral incentives * Available with certain positions, where necessary/required: * Company mobile phone and/or tablet * Company vehicle * Company uniforms * And much more! Our benefits package offers you: * Medical, Dental, Vision, and Life Insurances * Short-Term and Long-Term Disability Insurances * Accidental Death & Dismemberment Insurance * Health Care and Dependent Day Care FSA's * Health Savings Account (HSA) * Employee Assistance Program (EAP) * 401(k) Plan with Roth IRA option * Pet Insurance * Annual Bonus * Generous Vacation, Holidays, and Sick Time * And much more! About us: We are a full-service plumbing, mechanical, HVAC service, cntrols, and design-build company. * Main office is located at 6127 South Valley Pike, Mount Crawford, VA 22841 * Parent Company - Comfort Systems USA (******************************* Primary Purpose of this position: Install, startup and commission commercial/industrial HVAC equipment. Specific Job Duties: * Follow and adhere to all company safety requirements and processes * Install per manufacturer specifications and company policies: * Manual dampers and supporting hardware * Flex and sheet metal ductwork and associated duct fittings in light commercial and residential buildings * Copper refrigerant lines to air conditioning units, including brazing and soldering * HVAC related equipment including split systems and roof top units up to 20 tons * Design/draw necessary duct fittings in the field to facilitate installation * Wire both low and line voltage to cooling and heating equipment * Pre-measure jobs to determine material required for installation * Receive material and equipment required for each job, confirm accuracy and transport to job site * Ensure proper installation of gas line connections to heating equipment * Complete readings on machines and take necessary steps based on readings * Accurately complete required job documentation in a timely manner * Work with other team members and departments to meet job/project deadlines and specifications Formal education, certifications and/or experience required: * Must hold a Universal Refrigerant Certificate or be willing to obtain * 1-3 years' experience of HVAC Installation Other Requirements: * Punctual and regular attendance * Ability to work on a team and interact with people * Strong verbal and written communication skills * Strong mechanical aptitude and knowledge of various HVAC equipment * Must have the ability to travel to job sites * Valid driver's license and ability to meet company driver qualification policy
    $31k-58k yearly est. 53d ago
  • IT Support Specialist

    Alleghany Highlands Community Services 4.8company rating

    Remote support technician job in Covington, VA

    Job Description Provide comprehensive technical support: hardware, software, applications, systems, interfaces, and equipment, which may include supporting staff and/or operations at multiple locations; Performs basic installation, configuration, troubleshooting, and repair of software and hardware with basic knowledge of network and security principles. Serves as a resource to staff for resolving under the guidance of the IT Director. Ensures all technology support and system maintenance activities comply with HIPAA, HITECH, and agency data security standards. May require on-call availability or flexible scheduling. Essential Functions: Troubleshoot and resolve computer software, hardware, internet, phone, and voicemail problems utilizing available resources in a timely manner. Installs troubleshoots and performs upgrades to the software of all Agency Computers. Performs set up and configuration of new computers, printers, copiers, software, drivers, internet, email, etc. Develop, create, and verify preventative maintenance schedules and upgrades on computers and servers, support asset tracking. Supports and maintains user account information iand ensures appropriate access levels and system security are maintained in compliance with HIPAA and agency privacy standards. May assist with web designing, creating and maintaining the AHCS' website and other duties as assigned. Education and Experience: Two (2) year degree in a relevant IT field of study and three (3) years of relevant work experience; OR any equivalent combination of experience and training which provides the required knowledge, skills, and abilities Why work at AHCS? Supporting our mission: This role provides a critical support function of the IT Department, which allows AHCS to remain operationally stable in our network in order to continue serving our clients. Each day, AHCS makes a difference in our community for individuals who have a mental illness, developmental disabilities, and substance use disorders. Great co-workers: Our staff work hard and support each other in a team atmosphere. We offer great benefits, including VRS (Virginia Retirement System)! Please note that this position is located on-site in Covington, VA Candidates who are offered a position must undergo a background check, including social services review, and drug screen. Virginia has restrictions on hiring individuals with certain convictions. Here is the list: ************************************************************************* - *************************************************************************
    $37k-50k yearly est. 31d ago
  • Printer/Computer Support Technician

    DHRM

    Remote support technician job in Lexington, VA

    Title: Printer/Computer Support Technician State Role Title: Info Technology Specialist I Hiring Range: Based on qualifications & experience Pay Band: 4 Agency Website: *********** Recruitment Type: General Public - G Job Duties Full-time Printer/Computer Support Technician is primarily responsible for triaging printer issues overseeing operation of the Print Production Environment as well as operating the unit to print documents for the entire Post utilizing Fiery Command Workstation; utilizing MyQ to manage print system and generate reports; servicing and supporting cadet/faculty/staff computers; providing support to full-time computer technicians and technical support at the Faculty/Staff Help Desk. This position is also responsible for troubleshooting and providing end user hardware and software support, imaging and deploying new computers, and working closely with outside vendors to quickly resolve and triage post fleet print issues. This position is to be in person and not remote. Minimum Qualifications • Knowledge of printers and MFPs. • Experience supporting personal computer hardware and software. • Knowledge of hardware repair and software configurations. • Experience supporting Microsoft and Mac operating systems, software products including the MS Office Suite, Office 365, and Microsoft networking in a TCP/IP network environment is necessary. • Dependable, excellent attendance record, self-motivated. • Excellent troubleshooting, communications, organizational, and customer service skills. • Able to work well independently as well as in a team setting. • Must work well with minimal supervision. • Must be able to lift heavy objects, walk distances, and climb ladders. • Must have excellent workload prioritization within a break-fix environment. Additional Considerations • Print shop experience. • Experience using MyQ. • Experience using Fiery Command Workstation. • Experience with Microsoft Windows print server environment. • Microsoft certification. • Previous PC/MacOS technician experience. • Jamf MDM/MAM experience. • Solid Understanding of DHCP. Special Instructions You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. Contact Information Name: Tamara Wade Phone: ************ Email: **************** In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
    $30k-37k yearly est. Easy Apply 60d+ ago

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What are the biggest employers of Remote Support Technicians in Roanoke, VA?

The biggest employers of Remote Support Technicians in Roanoke, VA are:
  1. HMG Holding Corp
  2. Focusgrouppanel
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