Remote support technician jobs in Royal Palm Beach, FL - 330 jobs
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Banking Center Support Specialist
City National Bank of Florida 4.1
Remote support technician job in Hollywood, FL
About the Role
Takes an active role in meeting the needs and expectations of clients by servicing, promoting and selling the Bank's products and services. Increasing deposits and fee income, reducing expenses, maintaining and expanding superior client relations, and consistently meeting or exceeding assigned individual or team sales goals.
Principal Duties and Responsibilities:
Consistently meets and/or exceed assigned individual and team sales goals.
Increases Bank relationships through cross-selling, marketing materials, promotions, telemarketing, developing client relations and providing prompt client service.
Develops and maintains a prospect list of potential clients. Participates in networking, outside sales efforts and cold calling as appropriate.
Opens and processes all types of accounts, products and/or services for clients after consulting with them on their specific needs.
Handles general client inquiries. Reconciles client statements, confers with operations personnel regarding discrepancies in balances and other problems and works toward the proper maintenance of the account files.
Services all client account needs, including teller work as needed: accepts deposits, cashes checks within limits as specified by bank policy, processes withdrawals, sell travelers checks, and cashier checks. Accepts loan payments, etc.
Facilitates transactions. Responds quickly and effectively to client questions.
Provides access to safe deposit boxes after verifying the client's identity and right to access.
Completes necessary documents for clients to rent, transfer or surrender a safe deposit box.
Receives and records payments for safe deposit box rent.
Follows up on past due safe deposit box rent.
Witnesses the drilling of safe deposit boxes due to lost keys or abandoned property.
Prepares abandoned property for escheatment.
Works to achieve the Bank's team goals or individual goals including, but not limited to, deposits, loans, cross-selling and referrals to other units of the bank such as Investments, Lending, Treasury Services, etc.
Performs all paying, receiving and collection functions within the banking center with a high degree of accuracy.
Adheres to cash handling, operational, security, BSA/AML and all other policies and procedures.
Increases Bank relationships through cross-selling, marketing materials, promotions, telemarketing, developing client relations and providing prompt client service.
In conjunction with Lending staff or within own scope of authority, interviews prospective loan applicants. Collects all pertinent client supplied documents to support the credit decision process. Assists the underwriting officer or Bank Manager in obtaining complete information on the loan request and communicates with client as needed. Based on the type of loan, may close the loan ensuring compliance with all credit regulations.
Ensures compliance with the Bank's operational and security policies and procedures so as to ensure that maximum accounting integrity and security prevails at all times.
Completes all necessary G/L tickets and balances accurately.
Able to handle vault duties and ATM reconciliations
May perform more complex service and branch functions such inputting and verify outgoing domestic/international wires according to the Board approved authorization limits and in accordance with banking policy and procedures
Assists as needed with Branch BSA operations and processes wire transfers.
Performs routine service requests and administrative bank functions. Prepares all necessary reports in a timely basis.
Must be able to travel to various Bank locations with little or no notice.
Meets the requirements of the S.A.F.E. Act and expected to follow procedures including notifying Human Resources of any changes in current status.
Qualifications:
2-4 years teller experience. Required.
Strong sales experience. Required.
Prior knowledge of the procedures and policies related to the function of a bank teller and a working knowledge of the on-line computer system or teller terminal is necessary
Must have proven abilities in needs-based sales and high-level client servicing skills.
Excellent client service and cash handling experience is necessary.
Ability to prepare or interpret detailed written materials and/or perform detailed mathematical functions accurately.
Able to accurately handle the most complex transactions efficiently.
Be security conscious, accurate and attentive to detail.
Should have an understanding of compliance with Federal & State laws governing teller areas.
A demonstrated ability to meet and exceed sales goals and maintain a high level of client service is also required.
May need to work extended hours that may include weekends.
Education:
High School Diploma or equivalent.
An equivalent combination of education and relevant professional experience may be considered in lieu of a degree.
Special information to candidates:
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Please view Equal Employment Opportunity Posters here.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Reasonable accommodation may be made to assist individuals with disabilities to complete the online application process. Please contact our Human Resources Department at ************ or by e-mail at ***************************.
$45k-73k yearly est. 2d ago
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Local Contract CVOR Technologist - $40-44 per hour
Honorvet Technologies 3.7
Remote support technician job in Weston, FL
The CVOR Surgical Technologist provides critical support during cardiovascular, vascular, thoracic, and general surgical procedures in a high-acuity hospital setting. This contract role requires expertise in specialized surgical equipment and adherence to sterile techniques while collaborating with surgical and nursing teams. Candidates must have a minimum of 18 months CVOR experience, relevant certifications, and experience in complex cardiac and transplant surgeries.
HonorVet Technologies is seeking a local contract CVOR Technologist for a local contract job in Weston, Florida.
& Requirements
• Specialty: CVOR Technologist
• Discipline: Allied Health Professional
• Start Date:
• Duration: 13 weeks
• 40 hours per week
• Shift: 10 hours, days
• Employment Type: Local Contract
Job Title: CVOR Surgical Technologist - Cleveland Clinic Florida (Weston)
Location: Weston, FL 33331
Contract Duration: 13 weeks
shift: Day, 4x10-hour shifts (06:45 - 17:15)
Weekends / Holiday Coverage: Required; schedule discussed during interview
Block Scheduling: Not available
Job Description: The CVOR Surgical Technologist will assist the surgical team in cardiovascular and thoracic procedures in a high-acuity, teaching hospital environment. Candidates must demonstrate strong skills in cardiovascular, vascular, and transplant procedures and be comfortable in both cardiac and general OR settings.
Key Responsibilities:
• Assist surgeons and nursing staff in cardiac, vascular, and general surgical procedures
• Maintain aseptic technique and manage surgical instruments and supplies
• Operate and maintain specialized surgical equipment (e.g., cell saver, electrosurgical units, Da Vinci Xi system)
• Participate in emergency procedures and adhere to universal protocols
• Collaborate with interdisciplinary teams and participate in training for students and new staff
Requirements:
• Experience: Minimum 18 months CVOR experience required; 2+ years preferred
• Certifications:
- Required: BLS (AHA)
- Preferred: NBSTSA (CST) and/or NCCT
• Transplant Experience:Required (not just procurement)
• Travel Experience: Not required
• Teaching Hospital Experience: Preferred
• Licenses: No pending licenses accepted
Technical & Clinical Skills:
Required / Preferred Experience in the Following Areas:
• Cardiovascular: CABG, TAVR, Mitral Valve Replacement, VAD, ASD repair
• Vascular: Aneurysm Repair, Carotid Endarterectomy, Endovascular Procedures
• Transplant: Heart
• Thoracic: Lung Resection, Mediastinoscopy, VATS
• General Surgery: Cholecystectomy, Whipple, Colon Resection
• Equipment: Cell Saver, Crash Cart, Fiber Optics, High-Level Disinfectant, Sterilization
• Systems: EPIC (charting)
About HonorVet Technologies
HonorVet Technologies: Pioneering Purpose, Empowering Heroes
Founded in 2015, HonorVet Technologies stands as a Service-Disabled Veteran-Owned Small Business (SDVOSB), proudly certified by NaVOBA and the U.S. Department of Veterans Affairs. Our mission goes beyond staffing-we are committed to transforming lives by addressing the critical unemployment challenges faced by veterans.
As a Joint Commission-certified clinical staffing agency, we deliver unmatched expertise in placing top-tier healthcare professionals-RNs, LPNs/LVNs, CNAs/CMAs, and NPs-across diverse facilities, including hospitals, clinics, rehabilitation centers, old-age homes, schools, correctional facilities, and more.
At HonorVet, we don't just fill roles; we bridge gaps, uplift communities, and honor the ones who served.
Benefits
• Vision benefits
• License and certification reimbursement
• Continuing Education
• Medical benefits
• Wellness and fitness programs
• Dental benefits
• Guaranteed Hours
• Mileage reimbursement
• Referral bonus
• Bereavement
• Holiday Pay
• Sick pay
• Retention bonus
Keywords:
CVOR technologist, cardiovascular surgery, surgical technologist, cardiac operating room, thoracic surgery, transplant surgery, surgical instruments, allied health professional, hospital surgical team, medical staffing
$43k-69k yearly est. 3d ago
Business Systems Support & Training Specialist
ANF Group, Inc. 3.7
Remote support technician job in Davie, FL
ANF is seeking a Business Systems Support & Training Specialist. This role is responsible for supporting, troubleshooting, and maintaining business applications, with a strong focus on CMiC (ANF's ERP), ensuring seamless operation for both enterprise users and field teams. In addition to day-to-day support, this role plays a critical role in training, onboarding, and capability development across the organization.
Why Join Us?
We are a growing Company serving the South Florida Market for over 40 years. We are dynamic, innovative and focused on delivering our clients successful and on-time projects looking for dedicated individuals seeking opportunities to become a vital part of a team that truly values all construction project management has to offer. At ANF Group, we are committed to building exceptional projects and fostering a work environment where innovation, collaboration, and professionalism thrive.
Company Benefits:
Comprehensive health, dental, and vision insurance
401(k) retirement plan with company match
Paid time off and holidays
Opportunities for professional development and growth
Responsibilities include:
Business Systems & CMiC Support
Provide hands-on support for CMiC users across enterprise and field teams.
Incident management to include ticket creation, triage and diagnosis, escalation and communication if needed, and testing and user-acceptance.
Manage user accounts, security settings, and system access for CMiC and other business systems.
Assist with CMiC configurations, module updates, and troubleshooting.
Ensure data integrity and accuracy within CMiC for reporting and operations.
Serve as the primary point of contact for CMiC-related issues and escalate when needed.
Help field teams troubleshoot CMiC mobile and on-site system access issues.
Support business units in leveraging CMiC for project tracking, cost management, and reporting.
Assist in testing, updating, and rolling out new CMiC features or system upgrades.
Work closely with IT, finance, and operations teams to support business system needs.
Coordinate with CMiC support and vendors to troubleshoot and resolve system issues.
Major incident management and companywide communication.
Training, Onboarding, and Learning Enablement
Own and support training and onboarding for both new and existing employees related to CMiC and other core business systems.
Design, build, and maintain a clear, structured training curriculum, including role-based learning paths.
Deliver live training sessions, workshops, and onboarding sessions for new hires and existing employees.
Partner with business leaders, IT, and Build U stakeholders to align training content with operational needs and organizational priorities.
Create and maintain user guides, training materials, knowledge bases, standard operating procedures, and troubleshooting FAQs to support self-service learning.
Identify skill gaps and recommend training improvements to continuously raise system proficiency and effectiveness.
Support change management efforts by preparing users for system updates, new functionality, and process improvements.
Measure training effectiveness and continuously refine content to improve outcomes and adoption.
Qualifications
Education:
Bachelor's degree in Information Systems, Business, or a related field.
Experience:
2-4 years of experience in business systems support, IT support, or technical training.
Demonstrated experience delivering end-user training, facilitating workshops, and supporting onboarding for new and existing employees.
Experience designing, developing, and maintaining structured training curricula, learning paths, and documented learning modules.
Experience creating and managing content within a Learning Management System (LMS) or similar training platforms (e.g., course creation, updates, tracking completion).
Ability to translate complex technical concepts into clear, user-friendly training materials for diverse audiences.
Experience developing user guides, job aids, knowledge bases, and self-service learning resources.
Hands-on experience with CMiC highly preferred.
Experience troubleshooting ERP systems, business applications, and integrations.
Strong problem-solving skills, attention to detail, and a continuous improvement mindset.
Excellent written and verbal communication skills, with confidence presenting and training cross-functional groups.
Proficiency in Microsoft applications (Excel, Word, Outlook; Power BI is a plus).
The Business Systems Support & Training Specialist plays a critical role in both system reliability and organizational capability building. This role goes beyond technical support by helping standardize training, elevate system usage, and reinforce ANF's commitment to continuous learning through the Build U initiative. The position provides an opportunity to develop deep expertise in CMiC system administration, training design, and business process improvement while directly impacting adoption, efficiency, and employee development across the organization.
Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to Race, Religious Creed, Color, National Origin, Ancestry, Physical or Mental Disability, Medical Condition, Genetic Information, Marital Status, Sex, Gender, Gender Identity, Gender Expression, Sexual Orientation, Military or Veteran status.
**Company conducts post-offer, pre-employment drug screening, background check, and Motor Vehicle Report.
$54k-86k yearly est. 2d ago
Temporary Store Support Associate
Pyramid Consulting Group, LLC 4.0
Remote support technician job in Boca Raton, FL
Our client, a luxury fashion brand, is seeking a temporary Store Support Associate to join the team at their boutique in Boca Raton, FL.
This is a full-time temporary position starting immediately in January, on an ongoing basis for one month (tentatively).
Job Duties Include:
Provide client-facing support by greeting customers, answering initial inquiries, and ensuring a seamless experience until a sales associate can take over
Assist with sales as needed
Perform back-of-house (BOH) tasks such as pulling merchandise for client appointments and organizing stock efficiently
Maintain cleanliness and organization in both front-of-house and back-of-house areas to uphold brand standards
Support inventory management by restocking shelves, returning items to proper locations, and monitoring product availability
Additional duties as needed
Job Qualifications Include:
2+ years of experience with BOH and FOH support within a retail setting
Ability to act as a team player
Strong problem-solving and multitasking abilities with excellent communication and organizational skills
Ability to lift up to 50 lbs and stand for the duration of shift
Salary: $20/hr
The description above is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, and qualifications required.
While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you!
If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. This role may also be eligible for additional compensation including incentive pay, discretionary bonuses, and a comprehensive benefits package, details of which will be provided during the hiring process.
Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, marital or veteran status, disability, genetic information, or any other protected status under applicable law.
We will provide reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact ****************
For positions subject to “Fair Chance” laws (including but not limited to California, Colorado, New York City, Los Angeles, and other jurisdictions), PCG will consider qualified applicants with arrest and conviction records in a manner consistent with applicable law.
Please refer to our website: ***************** for access to our Right to Work and E-Verify.
$20 hourly 2d ago
Technical Support Specialist
Institute of Healthcare Professions, LLC 3.6
Remote support technician job in Boynton Beach, FL
Description:
International College of Health Sciences (ICHS) is seeking a Technical Support Specialist to provide comprehensive technical and administrative support across multiple campus systems and platforms. This position is essential in ensuring smooth daily operations for students, faculty, and staff by managing user accounts, coordinating on-campus technology needs, and serving as a primary resource for troubleshooting and technical training. Located in the vibrant Boynton Beach area of Florida, ICHS is committed to fostering a secure, efficient, and technology-enabled learning environment.
Purpose
The Technical Support Specialist will serve as a key technical administrator and support lead, managing user access, training staff, coordinating on-campus technology logistics, and supporting the college's digital infrastructure. This role is critical to maintaining the integrity, security, and efficiency of campus systems and supporting the institution's mission of delivering high-quality healthcare education.
Responsibilities
System Administration and User Support
Serve as Zendesk Admin: add users, manage accounts, passwords, and macros, and train staff on platform features.
Act as Bookings Admin: create and manage shared booking links for college events, on-campus testing, virtual meetings, and new staff orientation; train new employees on personal bookings settings.
Manage Shiftboard platform: create and add bulk profile accounts for students and faculty, manage student thresholds, disable inactive profiles, add new clinical sites, and manage user access.
Create bulk templates for new users/students in Typhon.
Network and Security Administration
Limited Active Directory administration: access server via Remote Desktop, create and manage staff/faculty accounts for on-premises access, enable/disable users, and update user profiles.
Office 365 administration: update whitelist domains or users in Exchange, unlock restricted student emails in Defender.
Administer Avigilon Alta/Open Path: create, assign, and manage security access cards; schedule events for suite access; manage remote access credentials for emergencies.
On-Campus Technology Coordination
Local On-Campus Admin: bypass system admin requirements for time sync, external hard drive access, and application installation.
On-Campus Testing Coordinator: assign and organize suites for testing and presentations, consult with Deans for residency weeks, prepare laptops and devices, update security settings, set up and break down testing environments, and assist guest speakers.
Vendor and Event Support
Liaise with third-party vendors regarding equipment needs (access points, switches, server maintenance, new installations).
Organize and support campus events with technical setup and troubleshooting.
Team Leadership and Training
Train and coach support staff on systems and processes.
Review support tickets, student meetings, and projects for quality and efficiency.
Organize support staff scheduling for campus events and operational needs.
Requirements:
Qualifications
Education / Experience / Knowledge
Associate degree in Information Technology, Computer Science, or related field; or equivalent combination of education and experience.
2+ years of experience in technical support, IT administration, or help desk roles.
Must have experience working in an educational environment (school, college, or university)
Strong interpersonal skills and a customer-oriented mindset
Ability to work independently and as part of a team
Experience administering platforms such as Zendesk, Office 365, Active Directory, and similar systems.
Strong troubleshooting, organizational, and communication skills.
Proficiency in Microsoft Office Suite and remote desktop tools.
Ability to train and support users with varying technical backgrounds.
Desired
Bachelor's degree in related field.
Experience in higher education or healthcare environments.
Familiarity with Shiftboard, Typhon, Avigilon Alta/Open Path, and booking platforms.
Vendor management experience.
Additional Information
At no time may work be performed, or computer systems accessed, from outside of the U.S. Individuals hired must be able to perform essential duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Please note that the responsibilities outlined in this job description are not exhaustive and may be supplemented as necessary.International College of Health Sciences provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$39k-71k yearly est. 25d ago
IT Technician - WOW Cart Assembly and Support (Workstation on Wheels)
Future Tech Enterprise 4.6
Remote support technician job in Fort Lauderdale, FL
The IT Technician is responsible for assembling, configuring, and maintaining Workstations on Wheels (WOW) units to ensure reliable operation in clinical and office environments. This role includes hardware installation, connectivity setup, testing, and user support to maintain optimal workstation performance.
This is a full time position, delivering to and working at several locations in South Florida. The work hours are M-F 8:00 AM - 5:00 PM.
Our benefit offerings include Medical, Dental & Vision Insurance, 401k with company match and PTO.Responsibilities
Deliver and unwrap WOW carts, clean work areas, and dispose of packaging materials.
Ensure carts meet departmental specifications before deployment.
Transport carts safely to designated departments using the company van.
Load and unload equipment securely.
Connect and secure cabling (power, USB, network) according to standards.
Provide user instruction on cart operation and basic troubleshooting.
Respond to on-site support needs and helpdesk requests.
Perform pre-deployment testing of all components and verify network connectivity.
Document assembly and testing results for inventory and quality tracking.
Conduct preventive maintenance, including battery calibration, cleaning, and firmware updates.
Maintain accurate inventory and keep work organized.
Requirements
Strong knowledge of computer hardware assembly and troubleshooting.
Familiarity with WOW medical carts and basic networking (Ethernet, Wi-Fi, DHCP).
Ability to read and follow assembly diagrams and technical documentation.
Excellent attention to detail and organizational skills.
Valid driver's license with an excellent driving record.
Ability to safely operate a company van and physically load/unload equipment.
Physical capability to lift and transport equipment. (Heavy Lifting)
Experience in healthcare IT or technical support is a plus.
About Future Tech Enterprise, Inc.
Future Tech Enterprise, Inc. is a recognized leader in delivering enterprise IT solutions and services to commercial, federal, and global clients. We are proud partners with technology innovators such as Dell Technologies, NVIDIA, Dell, Cisco, and others, helping our customers transform operations and drive digital modernization.
Why Join Future Tech
Influence the future of a rapidly evolving enterprise technology leader.
Collaborate with industry giants and public sector innovators to co-create impactful solutions.
Enjoy a dynamic, entrepreneurial culture with a clear executive mandate for innovation.
#LI-Onsite
Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.
$38k-59k yearly est. Auto-Apply 37d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Remote support technician job in West Palm Beach, FL
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$33k-46k yearly est. 8d ago
IT Support Specialist
Stefanini 4.6
Remote support technician job in Boca Raton, FL
We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency.
Stefanini
provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth.
We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your information technology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects.
We have more than 25 years of staffing industry knowledge and can provide you with superior
candidates to match your technical and professional needs.
Job Description
-Provide end user desktop / phone support to deterine and resolve end user support issues.
-Will require reimaging/imaging of laptops, desktops and thin clients on-site.
-Opening and closing tickets.
-Matching PO's with deliveries and acceptance of deliveries.
-Working directly with customers for the acceptance and delivery of hardware that has been repaired or configured for initial login by a new staff member.
-Managing your specific ticket queue.
-Adding and troubleshooting hardware such as hard disks and memory.
-Troubleshoot encryption and system configuration issues.
-Creation of mailing labels for accurate shipping and tracking as well as receiving and documentation of receipt
Requirements:
Qualifications
Win XP
Win7
Support helpdesk
Microsoft Office
Google Apps
VPN / Remote Connectivity
Mobile Device Support (Andriod, iOS, Blackberry devices)
Relevant desk side experience
MAC (OSX) support
Telephone Support using remote tools.
Ticket Management knowledge (Remedy).
Ability to make sound decision on the fly, to meet the customers needed.
Ability to manage multiple issues at one time.
Ability to work well as part of a team.
Ability to clearly communicate with customers to ensure they understand issues, and how they will be resolved via email, phone and personal contact.
Additional Information
12 Months Contract
May require after-hours and weekend work and OT may be required
$43k-70k yearly est. 15m ago
IT Support Specialist
Usclaims
Remote support technician job in Boca Raton, FL
US Claims is a leading provider of advances to personal injury victims and their families. US Claims' mission is to provide much needed liquidity to an underserved market; providing financial means for victims to pursue a fair settlement. We have built an organization driven by excellence and we are looking for people who are excited by the opportunity to join us! Offering an innovative environment guided by outstanding leadership, it is a perfect platform to demonstrate your talent and build your career. Energized by the challenges and rewards ahead, we are a passionate team that will continue working on the exponential growth of our business. We are currently hiring an experienced IT Support Specialist to join our team, reporting directly to our Support Manager.
Responsibilities and Duties
- Work closely with the I.T Director and MSP to provide timely and effective technical assistance to end-users across the organization, addressing issues related to hardware, software, and network connectivity, ensuring smooth day-to-day operations.
- Collaborate closely with the Support Manager and MSP to escalate and coordinate the resolution of complex issues.
- Serve as a point of contact for end-users seeking technical assistance through phone, email, or in-person.
- Diagnose and resolve hardware, software, and network-related issues efficiently to minimize user downtime.
- Provide step-by-step guidance to end-users for troubleshooting common problems independently.
- Log and maintain detailed records of each user interaction, including problem description, steps taken, and solutions provided.
- Assist in setting up and configuring user accounts and permissions.
- Provide computer orientation to new and existing company staff.
- Assist in the installation, configuration, and maintenance of hardware, software, and network equipment, including software upgrades and troubleshooting compatibility issues.
- Participate in the planning and execution of network upgrades, patches, and system enhancements.
- Collaborate with the IT team to identify trends in technical issues and suggest improvements to prevent recurring problems.
- Maintain confidentiality with regard to the information being processed, stored or accessed by the end-users on the network.
- Stay current with industry trends and best practices to enhance technical skills and knowledge.
- Strong customer service skills.
- Create Detailed SOP's.
- Other duties as assigned.
Education, Skill & Experience Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
- 5 years of experience in technical support or IT operations roles.
- Proficiency in troubleshooting hardware, software, and network-related issues.
- Familiarity with Windows operating systems, Microsoft 365, Azure and Active Directory.
- Familiarity with Microsoft Defender for endpoint
- Basic understanding of network protocols, routing, and switching.
- Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users.
- Strong problem-solving skills and the ability to work independently or as part of a team.
- Experience working in a collaborative environment with third-party service providers or MSPs is advantageous.
- Willingness and ability to be on call if needed after business hours/weekends to address urgent technical issues.
- Ability to learn and support new systems and applications.
- Experience with KNOWBE4
$34k-57k yearly est. Auto-Apply 6d ago
IT Support Specialist
Us Claims Capital LLC
Remote support technician job in Boca Raton, FL
US Claims is a leading provider of advances to personal injury victims and their families. US Claims' mission is to provide much needed liquidity to an underserved market; providing financial means for victims to pursue a fair settlement. We have built an organization driven by excellence and we are looking for people who are excited by the opportunity to join us! Offering an innovative environment guided by outstanding leadership, it is a perfect platform to demonstrate your talent and build your career. Energized by the challenges and rewards ahead, we are a passionate team that will continue working on the exponential growth of our business. We are currently hiring an experienced IT Support Specialist to join our team, reporting directly to our Support Manager.
Responsibilities and Duties
- Work closely with the I.T Director and MSP to provide timely and effective technical assistance to end-users across the organization, addressing issues related to hardware, software, and network connectivity, ensuring smooth day-to-day operations.
- Collaborate closely with the Support Manager and MSP to escalate and coordinate the resolution of complex issues.
- Serve as a point of contact for end-users seeking technical assistance through phone, email, or in-person.
- Diagnose and resolve hardware, software, and network-related issues efficiently to minimize user downtime.
- Provide step-by-step guidance to end-users for troubleshooting common problems independently.
- Log and maintain detailed records of each user interaction, including problem description, steps taken, and solutions provided.
- Assist in setting up and configuring user accounts and permissions.
- Provide computer orientation to new and existing company staff.
- Assist in the installation, configuration, and maintenance of hardware, software, and network equipment, including software upgrades and troubleshooting compatibility issues.
- Participate in the planning and execution of network upgrades, patches, and system enhancements.
- Collaborate with the IT team to identify trends in technical issues and suggest improvements to prevent recurring problems.
- Maintain confidentiality with regard to the information being processed, stored or accessed by the end-users on the network.
- Stay current with industry trends and best practices to enhance technical skills and knowledge.
- Strong customer service skills.
- Create Detailed SOP's.
- Other duties as assigned.
Education, Skill & Experience Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
- 5 years of experience in technical support or IT operations roles.
- Proficiency in troubleshooting hardware, software, and network-related issues.
- Familiarity with Windows operating systems, Microsoft 365, Azure and Active Directory.
- Familiarity with Microsoft Defender for endpoint
- Basic understanding of network protocols, routing, and switching.
- Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users.
- Strong problem-solving skills and the ability to work independently or as part of a team.
- Experience working in a collaborative environment with third-party service providers or MSPs is advantageous.
- Willingness and ability to be on call if needed after business hours/weekends to address urgent technical issues.
- Ability to learn and support new systems and applications.
- Experience with KNOWBE4
$34k-57k yearly est. Auto-Apply 6d ago
IT Help Desk Support Engineer (MSP)
K2 Staffing
Remote support technician job in Fort Lauderdale, FL
Job DescriptionSummaryOur client is a leading IT Solutions Company located in the Fort Lauderdale, FL and they are in need of a Level III IT Engineer. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs.
Duties & Responsibilities
Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
Deploying and managing Windows Servers and Active Directory
Designing Local Area Networks
Implementing and monitoring network security
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Performing network infrastructure troubleshooting
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
New User On-boarding
Qualifications & Requirements
Minimum of 5 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
Having worked in an MSP environment is a MUST.
Three years of experience in a client-facing environment such as sales engineering
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise.
Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise.
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Fort Lauderdale, FL
$34k-57k yearly est. 13d ago
IT Support Specialist
Legends Global
Remote support technician job in Fort Lauderdale, FL
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
IT Support Specialist
DEPARTMENT: Operations/Facilities
REPORTS TO: IT Manager
FLSA STATUS: Hourly - Non-Exempt
The Role
The IT Support Specialist will support the IT Manager and the IT department by providing technical services for live events, conferences, meetings, and daily IT operations throughout the facility. The role includes assisting with setup, troubleshooting, and ensuring reliable technology performance across all assigned activities.
ESSENTIAL DUTES AND RESPONSIBILITIES
Provide on-site technical support to Event customers, vendors, and guests pre/during/post event.
Patch, configure and deploy network cables and wire ethernet ports.
Network cabling maintenance and support (Cat6).
Provide customer service and Help Desk technical support to staff members.
Responsible for On-boarding new hires with setting up and configuring workstations.
Assemble, deploy, troubleshoot, and maintain office computers, laptops, iPads, POS Terminals, printers, and cell phones (all computer hardware and software)
Identify, diagnose, and resolve technical support problems on equipment, systems, & infrastructure
Assist staff members with application issues, hardware problems, requests for hardware/software, device connectivity issues, passwords, new users accounts and access requests.
Responsible for maintenance of IT inventory and performing minor hardware repair of equipment.
Other duties as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
An associate degree from an accredited college or university, or current enrollment in an IT-related degree program and 1-2 years of related experience and/or training, or an equivalent combination of education and experience.
1 to 2 years in an IT support role with experience in Help Desk or network environments.
Experience working directly with users/clients on technical issues in person and by phone.
SKILLS AND ABILITIES
Proficiency in Microsoft Office Suite
Experience with Citrix, Microsoft, and/or Azure system administration
Strong knowledge of Microsoft Operating Systems, Apple MacOS, iOS
Troubleshooting knowledge and understanding of desktop, laptop, tablet, VOIP phone, mobile device, and Office 365 applications.
Able to support collaboration services with OS Windows 10, iOS, Server 2012/2016/2019, Office 365 (Exchange, SharePoint, OneDrive, Teams)
Comfortable with network switch installations, configurations, management, and support.
Must have excellent communication skills, both written and verbal.
Must possess strong organizational and troubleshooting skills.
Must be a self-starter, able to prioritize, multi-task and work independently.
Able to effectively follow directives, work with and communicate clearly within a team dynamic.
Must be able to work extended and/or irregular hours, including nights, weekends, and holidays as needed.
COMPUTER SKILLS
CompTIA A+ and Network+ certification, preferred.
CCNA certification highly, preferred.
Microsoft Certified IT Professional (MCITP) and other relevant IT certifications a plus.
COMPENSATION
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: On Site, Broward Convention Center
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.
Personal mobility with the ability to get in and around the facility and must have the ability to move quickly from one area to another.
Perform manual labor which includes regular ability to lift and hold at least 50 pounds.
Requires dexterity and ability to use hands and fingers to operate basic tools and equipment.
Required to kneel, crawl, bend, crouch, stoop, climb ladders and frequently walk.
Involved prolonged periods of walking, standing, bending, kneeling, stooping, or sitting.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
$34k-57k yearly est. 49d ago
IT Support Specialist
Icbd Holding LLC
Remote support technician job in Lauderdale Lakes, FL
About ICBD Holdings, LLC
ICBD Holdings, LLC, is a management company that offers centralized services including human resources, financial/accounting, IT and employee leasing. Today ICBD's portfolio includes companies in the behavioral healthcare space, medical billing and public adjusting. Our organization operates as the management company for several commonly owned holdings within our ownership group's portfolio.
Brief description
The IT/Systems Technician is responsible for installing, upgrading, monitoring and troubleshooting ICBD Treatment's software and hardware. Provide technical assistance and support to system users. Maintain and repair their employer's computer system. Install various software. Qualifications/Skills
Responsible for day-to-day administration, coordination and operation of ICBD's IT infrastructure.
Diagnose, troubleshoot and resolve any issues with ICBD's computer systems.
Interface and monitor various software applications across department lines.
Analyze needs and requirements of ICBD's computer system and help meet these needs through design and execution.
Fix any issues with ICBD's existing IT systems.
Installation and maintenance of VoIP solution
Provide IT support employees including (but not limited to) laptop deployment, software installation, and configuration of role-based accessibility to cloud environments
Provide support for the creation of reports, dashboards, data exports, form revisions, and other modifications to support the workflow.
Train employee on all systems and programs that are used for operations
Provide data mapping to facilitate the appropriate and timely submission of all data to external regulatory agencies such as state and local regulatory agencies and The Joint Commission.
Generate data queries based on validation checks or errors and omissions identified during data entry, improving inconsistencies and inefficiencies in processes, recommending solutions
Maintains the integrity of Quality data, data systems, projects requiring data harvest ensuring timely, relevant, accurate and consistent information use
Re-evaluating the failures of hardware and software programs and systems in the company.
Estimating proper actions that uphold computer hardware and software operations executed in the company.
Make software and hardware modifications in the company
Make sure that all the systems and their equipment are properly maintained and fully functional.
Mending telephone systems of the company
Adopting protective measures and upholding them with respect to telephones and computers.
Participate in meetings in order to discuss information systems and programs, as and when needed.
Executing all other jobs and duties of an information systems technician that fall under his/her domain
Education, Experience, and Licensing
Experience in computer management or related field. Proficient troubleshooter and should have good communication and technical skills. He/she should be able to adapt to all kinds of working conditions.
Associates degree or higher strongly preferred.
Competencies
Integrity - Job requires being honest and ethical.
Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems.
Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
Lines of communication
· This position will report directly to the Director of IT
Working conditions
· Full-Time - 40+ hours a week.
Candidates must meet the company's hiring criteria to include a pre-employment background investigation and drug test. We are an Equal Opportunity Employer and a drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
ICBD offers a competitive compensation and benefits package including a base salary with performance-based incentives; medical, dental, vision, short and long-term disability, life insurance, and 401(k
Job Type: Full-time
$34k-57k yearly est. Auto-Apply 60d+ ago
IT Support Specialist (Specialized Support for Core & Commercial Banking Applications) (US)
TD Bank 4.5
Remote support technician job in Fort Lauderdale, FL
Mount Laurel, New Jersey, United States of America **Hours:** 40 **Pay Details:** $91,000 - $136,240 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Line of Business:**
Technology Solutions
**Job Description:**
The IT Support Specialist provides expert advice and leads in system / applications planning, performance, availability, integration, operations and/or release / deployment management.
**Depth & Scope:**
+ Primary subject matter expert in multiple areas and consults with clients/or project teams with respect to all aspects of operational support / solutions
+ Works independently and/or autonomously as a senior/ lead on a diverse range of tasks / operational support of solutions and is relied upon to coach/ educate others
+ Assignments are highly complex and multifaceted
+ May monitor, coach/ educate a small team of IT professionals
+ Acts as a key resource in the exchange of technical information for project teams, the business and/or outside vendors
+ Generally reports to a Senior Manager or Executive
**Education & Experience:**
+ Undergraduate degree or Technical Certificate
+ Graduate degree, preferred
+ 7+ years relevant experience
+ Primary subject matter expert in multiple areas and consults with clients/or project teams with respect to all aspects of operational support / solutions
+ Works independently and/or autonomously as a senior/ lead on a diverse range of tasks / operational support of solutions and is relied upon to coach/ educate others
**Preferred Qualifications:**
+ 3+ years Core & Commercial Banking (general knowledge on how accounts work, service charging, interest rates)
+ 3+ Years of Salesforce application experience related to Commercial Banking
+ 5+ years of Cloud/SaaS, Java programming, Monitoring tools/Logs monitoring (Dynatrace, Splunk, Datadog), Oracle DB, Job Scheduling (Autosys), API, Linux OS (server), Java Virtual Machine, ServiceNow, Jira, Networking, Identity Federation (PingFed, Entra ID)
+ 5+ years of demonstrated experience in application support, research and analysis, administration, performance availability monitoring and management for own area.
+ 5 + Years of Vendor Management experience
**Physical Requirements:**
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
+ Domestic Travel - Occasional
+ International Travel - Never
+ Performing sedentary work - Continuous
+ Performing multiple tasks - Continuous
+ Operating standard office equipment - Continuous
+ Responding quickly to sounds - Occasional
+ Sitting - Continuous
+ Standing - Occasional
+ Walking - Occasional
+ Moving safely in confined spaces - Occasional
+ Lifting/Carrying (under 25 lbs.) - Occasional
+ Lifting/Carrying (over 25 lbs.) - Never
+ Squatting - Occasional
+ Bending - Occasional
+ Kneeling - Never
+ Crawling - Never
+ Climbing - Never
+ Reaching overhead - Never
+ Reaching forward - Occasional
+ Pushing - Never
+ Pulling - Never
+ Twisting - Never
+ Concentrating for long periods of time - Continuous
+ Applying common sense to deal with problems involving standardized situations - Continuous
+ Reading, writing and comprehending instructions - Continuous
+ Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (***************************************
**Additional Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
$30k-50k yearly est. 7d ago
Helpdesk
Insight Global
Remote support technician job in Coral Springs, FL
We are seeking a motivated and customer-focused Level 1 Helpdesk Technician to join our Managed Service Provider (MSP) team. The ideal candidate will provide exceptional technical support to our clients, resolving issues related to desktop systems, networking, and software applications. This role requires strong exceptional service skills, foundational knowledge of IT systems, and hands-on experience with key tools and technologies, including Microsoft Active Directory (AD), Azure Active Directory (AAD), Fortinet networking, and ConnectWise ticket management.
Responsibilities:
· Provide first-line technical support to clients via phone, email, or remote access, addressing issues related to hardware, software, and network connectivity.
· Troubleshoot and resolve desktop support issues, including operating system errors, application issues, and peripheral device problems.
· Assist with user account management, password resets, and permissions in Microsoft Active Directory (AD) and Azure Active Directory (AAD).
· Log, track, and manage support tickets using ConnectWise, ensuring timely resolution and accurate documentation.
· Escalate complex issues to Level 2 technicians or other specialized teams while maintaining clear communication with clients.
· Perform basic network troubleshooting, including connectivity issues, VPN access, and basic router/switch configurations.
· Provide excellent customer service, ensuring client inquiries are handled professionally and promptly.
· Assist with onboarding new users, including setting up workstations, email accounts, and software installations.
· Maintain up-to-date knowledge of IT best practices, company processes, and client systems.
· Contribute to team documentation, including knowledge base articles and standard operating procedures.
Salary: 40k
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
· 1-2 years in helpdesk or technical support, ideally with an MSP
· Proficient in Active Directory (AD) and Azure AD
· Skilled in Windows/mac OS, Microsoft Office, and networking basics
· Experience with ConnectWise or similar tools
· Flexible schedule; occasional after-hours support
· High school diploma required; associate's or bachelor's in IT or related field preferred Certifications like CompTIA A+, Network+, or Microsoft 365
$26k-37k yearly est. 60d+ ago
IT Technician
Dania Entertainment Cen
Remote support technician job in Dania Beach, FL
Why you should join our winning Team!
FUN and SPECTACULAR CUSTOMER SERVICE are at the heart of the Casino @ Dania Beach, a place where WORK = FUN. Working at our casino is about providing the best service and being a great team player! The IT Junior Technician provides entry-level technical support to ensure the smooth operation of computer systems, software, and basic network services within the organization. This role assists users with troubleshooting hardware and software issues, supports the setup and maintenance of IT equipment, and escalates more complex problems to senior IT staff when necessary. The IT Junior Technician plays a key role in maintaining system reliability, delivering timely support, and developing technical skills through hands-on experience and guidance from the IT team.
What you will be doing
Maintains, and monitors the operation of the local area network.
Handles all help desk requests.
Maintains inventory database of all electronic equipment, parts and supplies.
Assists with IT orientation for new and existing employees.
Maintains system performance by performing system monitoring and analysis, and performance tuning; troubleshooting system hardware, software, networks and operating system management systems.
Tests disaster recovery policies and procedures; completing back-ups; maintaining documentation.
Provides network support to end-users when necessary.
Other duties as assigned.
The ideal candidate for this position
High school diploma preferred.
2-3 years of computer operation experience in a large end-user environment preferred.
Strong technical knowledge of audio-visual equipment, network and PC operating systems.
Strong technical knowledge of current hardware, protocols and standards.
In-depth knowledge of applicable data privacy practices and laws.
Excellent written, oral and interpersonal communication skills.
Proven analytical, evaluative and problem-solving abilities.
Must be flexible and able to work well independently and in a team environment.
Must be able to work a flexible schedule to include nights, weekends and holidays.
May be required to assist customers in an open, well-ventilated, semi-enclosed terrace where cigarette and cigar smoking is permitted.
Must apply and obtain the appropriate state occupational gaming license, which includes lifetime FBI criminal background check.
Must pass drug testing as per company's Drug Free Workplace Policy and applicable background checks.
Benefits You Will Enjoy
Part Time
401(k) - Traditional and Roth Retirement Plan
401(k) - Up to 4% Employer Match
Onsite Employee Meal Discounts @ The Grill and Pizzelato
Onsite Entertainment Discounts @ Stage 954
Free Access to Learning Management Platform for continuous Learning and Development
Free Access to Financial Planning Resources through Amerant Bank
Free Access to Exclusive Discounts & Perks
Free Parking
Dania Entertainment Center, LLC is a Drug Free Workplace and Equal Opportunity Employer - M/F/D/V EOE
$33k-58k yearly est. Auto-Apply 2d ago
IT - AV TECH I (NON PRODUCTION) - FT
Seminole Hard Rock Hotel & Casino 4.0
Remote support technician job in Hollywood, FL
Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, "Bora Bora" style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at ********************************** call ************ or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly.
Benefits & Perks:
We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit ************************************* to see our full list of benefits!
Responsibilities
Under the direction of the Manager of IT, the incumbent is responsible for installing, maintaining and operating all IP and analog audio/visual equipment.
Essential Job Functions:
* The exhibit is conducted in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida for departmental policies and procedures.
* Install, troubleshoot and optimize IP AV devices including Hardware and Software issues.
* Troubleshoot network connectivity issues and install/re-install cable as necessary.
* Provide basic network administration support including VLAN creation.
* Provide assistance with the rollout of AV system hardware and software upgrades and patches as those requirements arise.
* Liaise with, and provide training and support to, end users and staff on AV system operation and other technical AV issues.
* Collaborate with the Business Analyst, System, and Network administrators to ensure efficient operation of the company's AV environment.
* Assist in ensuring that customer requests via the ticketing system are managed to closure.
* Troubleshoots malfunctions and/or audio & video shorts, when necessary, perform other duties as assigned.
* Maintains all LCD, LED monitors and displays on the property.
* Controls all volume levels and video content for the property, assists local entertainers with sound before and after their scheduled performance time when needed
* Maintain a clean and organized work area as directed.
* Perform administrative tasks as may be required by local and corporate policy.
* Manage replacement spares through RMA programs to ensure maximum hardware availability and minimum down time related to maintenance issues.
* Perform a variety of tasks as required by sister properties.
* Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
* Demonstrate actions and behaviors that reinforce the Company's Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion, and Dedication.
* Ensure prompt and discreet notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
* Perform other duties as assigned.
Qualifications
Qualifications:
* High School Diploma or equivalent required. An associate's degree in a computer-related discipline is preferred.
* Minimum of two (2) years' experience in computer hardware support and maintenance or AV systems support and maintenance required. Equivalent technical training and certification may be considered.
* Must possess or acquire A+, QYSY 0 and QSYS1 certification in the first 12 months of employment.
* Experience with digital encoders, Direct TV, and digital audio equipment is a plus.
* Technical knowledge of Windows OS is required. Knowledge of current protocols TCP/IP, WINS, DHCP and DNS required.
* Preferred minimum of two (2) years' experience working with and troubleshooting AV related equipment (projectors, sound, TV's, lighting controls, exc.).
* Experience installing, configuring and troubleshooting network AV devices.
* Experience installing wall mounted TV's in a production environment.
* Experience working with the basics of Cisco switches; the ability to configure a VLAN.
* Well-developed written and verbal communication skills along with strong time management and interpersonal skills required.
* Must possess a positive demeanor and work well in a team environment.
* Must be proactive and have a desire to grow professionally, as well as have the ability to take a task from start to finish with planning, research, documentation, and follow-up.
* Must have strong analytical and problem-solving abilities.
* Willingness to work in stressful situations in front of multiple demanding customers.
* A neat appearance and professional conduct are required.
$30k-36k yearly est. Auto-Apply 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Remote support technician job in Fort Lauderdale, FL
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$33k-46k yearly est. 17d ago
IT Support Specialist (Specialized Support for Core & Commercial Banking Applications) (US)
TD Bank 4.5
Remote support technician job in Fort Lauderdale, FL
Hours: 40 Pay Details: $91,000 - $136,240 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Technology Solutions
Job Description:
The IT Support Specialist provides expert advice and leads in system / applications planning, performance, availability, integration, operations and/or release / deployment management.
Depth & Scope:
* Primary subject matter expert in multiple areas and consults with clients/or project teams with respect to all aspects of operational support / solutions
* Works independently and/or autonomously as a senior/ lead on a diverse range of tasks / operational support of solutions and is relied upon to coach/ educate others
* Assignments are highly complex and multifaceted
* May monitor, coach/ educate a small team of IT professionals
* Acts as a key resource in the exchange of technical information for project teams, the business and/or outside vendors
* Generally reports to a Senior Manager or Executive
Education & Experience:
* Undergraduate degree or Technical Certificate
* Graduate degree, preferred
* 7+ years relevant experience
* Primary subject matter expert in multiple areas and consults with clients/or project teams with respect to all aspects of operational support / solutions
* Works independently and/or autonomously as a senior/ lead on a diverse range of tasks / operational support of solutions and is relied upon to coach/ educate others
Preferred Qualifications:
* 3+ years Core & Commercial Banking (general knowledge on how accounts work, service charging, interest rates)
* 3+ Years of Salesforce application experience related to Commercial Banking
* 5+ years of Cloud/SaaS, Java programming, Monitoring tools/Logs monitoring (Dynatrace, Splunk, Datadog), Oracle DB, Job Scheduling (Autosys), API, Linux OS (server), Java Virtual Machine, ServiceNow, Jira, Networking, Identity Federation (PingFed, Entra ID)
* 5+ years of demonstrated experience in application support, research and analysis, administration, performance availability monitoring and management for own area.
* 5 + Years of Vendor Management experience
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
* Domestic Travel - Occasional
* International Travel - Never
* Performing sedentary work - Continuous
* Performing multiple tasks - Continuous
* Operating standard office equipment - Continuous
* Responding quickly to sounds - Occasional
* Sitting - Continuous
* Standing - Occasional
* Walking - Occasional
* Moving safely in confined spaces - Occasional
* Lifting/Carrying (under 25 lbs.) - Occasional
* Lifting/Carrying (over 25 lbs.) - Never
* Squatting - Occasional
* Bending - Occasional
* Kneeling - Never
* Crawling - Never
* Climbing - Never
* Reaching overhead - Never
* Reaching forward - Occasional
* Pushing - Never
* Pulling - Never
* Twisting - Never
* Concentrating for long periods of time - Continuous
* Applying common sense to deal with problems involving standardized situations - Continuous
* Reading, writing and comprehending instructions - Continuous
* Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
$30k-50k yearly est. Auto-Apply 7d ago
IT Technician
Dania Entertainment Cen
Remote support technician job in Dania Beach, FL
Why you should join our winning Team!
FUN and SPECTACULAR CUSTOMER SERVICE are at the heart of the Casino @ Dania Beach, a place where WORK = FUN. Working at our casino is about providing the best service and being a great team player! The IT Junior Technician provides entry-level technical support to ensure the smooth operation of computer systems, software, and basic network services within the organization. This role assists users with troubleshooting hardware and software issues, supports the setup and maintenance of IT equipment, and escalates more complex problems to senior IT staff when necessary. The IT Junior Technician plays a key role in maintaining system reliability, delivering timely support, and developing technical skills through hands-on experience and guidance from the IT team.
What you will be doing
Maintains, and monitors the operation of the local area network.
Handles all help desk requests.
Maintains inventory database of all electronic equipment, parts and supplies.
Assists with IT orientation for new and existing employees.
Maintains system performance by performing system monitoring and analysis, and performance tuning; troubleshooting system hardware, software, networks and operating system management systems.
Tests disaster recovery policies and procedures; completing back-ups; maintaining documentation.
Provides network support to end-users when necessary.
Other duties as assigned.
The ideal candidate for this position
High school diploma preferred.
2-3 years of computer operation experience in a large end-user environment preferred.
Strong technical knowledge of audio-visual equipment, network and PC operating systems.
Strong technical knowledge of current hardware, protocols and standards.
In-depth knowledge of applicable data privacy practices and laws.
Excellent written, oral and interpersonal communication skills.
Proven analytical, evaluative and problem-solving abilities.
Must be flexible and able to work well independently and in a team environment.
Must be able to work a flexible schedule to include nights, weekends and holidays.
May be required to assist customers in an open, well-ventilated, semi-enclosed terrace where cigarette and cigar smoking is permitted.
Must apply and obtain the appropriate state occupational gaming license, which includes lifetime FBI criminal background check.
Must pass drug testing as per company's Drug Free Workplace Policy and applicable background checks.
Benefits You Will Enjoy
Part Time
401(k) - Traditional and Roth Retirement Plan
401(k) - Up to 4% Employer Match
Onsite Employee Meal Discounts @ The Grill and Pizzelato
Onsite Entertainment Discounts @ Stage 954
Free Access to Learning Management Platform for continuous Learning and Development
Free Access to Financial Planning Resources through Amerant Bank
Free Access to Exclusive Discounts & Perks
Free Parking
Dania Entertainment Center, LLC is a Drug Free Workplace and Equal Opportunity Employer - M/F/D/V EOE