Remote support technician jobs in Sacramento, CA - 626 jobs

Overview PACE Supply is a leading distributor of plumbing, waterworks, and industrial supplies, committed to delivering exceptional products and service to our clients. We are seeking a dedicated Technical Support Specialist for our Water Meters Division to provide expert support and drive customer satisfaction in a dynamic, fast-paced environment. The Technical Support Specialist supports PACE's water meter and AMI/AMR product lines by providing technical expertise, training and customer support to utilities and contractors. This role ensures successful product implementation, troubleshooting and long-term system performance while serving as a key technical resource to our metering solutions business. Responsibilities Customer Support Excellence Promptly address inquiries, concerns, and technical issues related to division products and systems. Demonstrate a commitment to customer satisfaction, ensuring positive experiences and fostering lasting relationships. Collaborate closely with clients to understand their unique needs and preferences. Collect and analyze customer feedback and survey responses to identify areas for improvement. Product Knowledge, Troubleshooting, and Training Utilize division expertise to diagnose and resolve technical issues efficiently, demonstrating a deep understanding of product functionalities. Provide clear and concise technical guidance to customers and internal teams, ensuring optimal problem resolution and customer satisfaction. Stay updated on the latest division products, technologies, and industry trends to offer informed insights. Conduct training sessions for internal teams and clients, enhancing overall product knowledge and usage. Share insights on best practices, troubleshooting techniques, and industry advancements to empower teams with the latest information. Manufacture Liaison Act as a bridge between PACE Supply and manufacturer, fostering strong relationships and facilitating effective communication. Collaborate with internal teams to ensure seamless coordination and resolution of customer issues. Cross-Functional Collaboration Collaborate with technical and non-technical teams to exchange insights and contribute to a holistic understanding of customer needs. Facilitate communication between different departments, ensuring a coordinated approach to problem resolution and customer support. Documentation & Reporting: Maintain detailed records of customer interactions, technical issues, and solutions for future reference. Generate insightful reports on common technical problems, providing recommendations for continuous improvement and proactive issue resolution. Qualifications High school diploma (or equivalent) is preferred. A combination of education and experience providing the required skill and knowledge for successful performance of the job would qualify. A minimum of 2 years in customer service management, particularly in metering technology. Demonstrated ability to build and maintain relationships. Flexible, creative, and able to work in a dynamic fast-paced work environment. Demonstrated capacity to think “outside the box,” communicate and motivate customers on the company's products, programs, and new ideas. Proficiency in Microsoft Office, specifically Excel, Word, and PowerPoint. Excellent oral/written communication skills, including well-developed presentation skills. Preferred: Bachelor's degree in Business Administration, Marketing, related field or equivalent experience. Preferred: A minimum of 5 years' experience in AMI/AMR water metering technology. Preferred: Outstanding verbal and written communication and organization skills. Preferred: Self-motivated, able to work with minimal supervision. Preferred: Strong organizational skills and attention to detail to manage multiple tasks and deadlines effectively. PACE Supply is committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. We also consider qualified applicants with criminal histories in accordance with employment regulations. Work Environment Pre-Employment Requirements As part of our commitment to providing a safe and secure work environment for our team members and customers, successful candidates must complete the following pre-employment requirements: Background Check: A comprehensive background check will be conducted to ensure candidates meet the necessary criteria for employment. Physical Examination: Candidates will undergo a physical examination to assess their fitness for the position's requirements. Drug Test: A drug test will be administered to ensure a drug-free workplace. Work Environment Physical Requirements: The employee is frequently required to stand, walk, reach with hands and arms, and talk or hear. Ability to lift items that weigh up to 50 lbs. regularly. This includes carrying, dragging, and walking with materials, as well as using a hand-truck. Prolonged periods of standing or sitting at a desk and working on a computer. Specific vision abilities required for this job include distance vision, peripheral vision, and depth perception. Environmental Conditions: The employee is frequently exposed to moving mechanical parts and outside weather conditions. Occasionally, the employee may be exposed to high, precarious places and vibration. The noise level in the work environment is usually moderate. Benefit Snapshot: PACE Supply is proud to be an employee-owned corporation. We offer competitive wages, career pathways of growth, and excellent benefits packages that includes medical, dental, and vision care that is available to you within the first 30 days! We also provide our employees with life insurance, sick days, holidays, vacation, two retirement programs of 401(k) and ESOP, and much more. Relocation Benefits NO Remote Availability IN MARKET REMOTE *Please note that individual total compensation for this position will be determined at the Company's sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, qualifications and other business considerations. PACE Supply is an equal opportunity employer and is committed to providing accommodations for qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact the HR Department at **************.

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

USTECH is a global firm providing a wide-range of talent on-demand and total workforce solutions. Through the USTECH Talent Network of 100% company-owned and managed offices, we provide highly-skilled professionals whose education, skills and experience are vetted and matched to your unique hiring needs, work environment and company requirements. Our 24x7 global service delivery drives time and cost out of any recruiting and staffing process (15-30% cost reduction in most cases) across all of our services and solutions, providing you with the talent you need on-demand when, where and how you need it. Job Description Job Title : Technician, Information Systems /IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: High School Diploma (or equivalent) with additional education preferred. IT Help Desk Support experience (application & hardware support). Technical Training & Certifications: Client Certifications. Responsibilities: Daily support of network and workstation printers Responds to customer support requests and ensures that they are resolved quickly, accurately, and professionally. Escalates problems to a technician as necessary Keeps the customer up to date on the progress of problem resolution Provides end users with detailed remote access knowledge and documents complete trouble shooting information Provides regular account updates, to include information on fleet status and performance, to the Printer Fleet Manager or Integrated Account Manager Responsible for on-site hardware & consumables inventory Responsible for printer procurement as required by the customer Responsible for printer hot swap inventory Documents and reports all fleet meter reads Maintains printer fleet tools/databases. Thanks ,Asma Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Are you ready to Join the Revolution with one of the most innovative, fastest-growing tree care companies on the West Coast? A Plus Tree is looking to hire the best of the best, and our goal is to ensure talent is rewarded with great compensation and a fulfilling career. We're looking for a versatile Web Developer & IT Support Specialist to support both our software development efforts and internal IT operations. This role is ideal for someone who enjoys building and maintaining web and mobile applications while also serving as a technical resource for end users. You'll collaborate across teams to support daily operations, drive new feature development, and maintain our infrastructure and security standards. This is an on-site position based in Sacramento, CA. Responsibilities · Respond to help desk tickets, troubleshoot user issues, and escalate or assign as needed. · Monitor internal support channels (Teams, phone, chat) and provide timely assistance. · Deliver training and guidance on internal software tools to staff. · Triage and resolve software bugs and performance issues across web and mobile platforms. · Develop new features, integrate third-party APIs, and maintain cross-platform compatibility. · Maintain technical documentation for codebases, systems, and user-facing resources. · Participate in planning meetings and help prioritize features and technical tasks. · Administer SharePoint and Microsoft 365 environments, including permissions and group access. · Manage security compliance using MDM (Hexnode), EDR (CrowdStrike/eSentire), and regular audits. Preferred Skills · PHP · JavaScript · MySQL · CSS · HTML Preferred Experience · React Native · Angular Benefits: Health insurance, Dental insurance, Vision Insurance, Life insurance, Paid Sick Leave, Paid Time Off, 401(k), and 401(k) Matching. *A Plus Tree provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Job Description Provide first level support for all end-users. Troubleshoot and resolve hardware, software and voice/data communication systems issues. Escalate calls when appropriate. Write concise, informative tickets. Follow up on all tickets in a timely manner and follow through to resolution. Qualifications SKILL SET Experience using ticketing systems, writing technical support documentation and computer proficiency with hardware and software technologies is required. Excellent customer service, verbal and written communication skills are a must. The ability to multi-task, prioritize and work under pressure are required. Must be willing to work flexible hours when appropriate. Prior customer service, call center or help desk experience is required. Additional Information Thanks & Regards Praveen K. Paila ************

Role Description: Provide quality on-site support to partners (clients). When not on mobile assignments, take service desk tickets and resolve. Assist with developing policies and procedures governing how to troubleshoot IT issues at partner sites, including identification, documentation, distribution, and resolution. May assess new products or services and suggest enhancements to senior management. Relies on extensive knowledge and professional discretion to achieve goals. Significant ingenuity and flexibility is expected. Responsibilities: Responsibilities include but are not limited to: Travel to various partner locations to perform onsite work on computer and network hardware and/or software. Troubleshoot and solve support tickets while onsite at partner location. Communicate with the partner contact to make necessary decisions and ensure satisfaction. Install/replace/repair hardware and software, as necessary. Assist with deployment of new workstations and user onboarding as assigned by Team Lead. Back up all partner data in effort to ensure no data is lost and have the ability to get back to where the partner started, never create a worse than when you arrived. Make suggestions to Team Lead regarding upgrades or changes which could enhance the partners' network/system and/or further allow for an enhanced overall partner experience. Develop policies and procedures governing how to troubleshoot specialty issues, including identification, documentation, distribution and resolution. Rely on industry knowledge and professional discretion to achieve goals. Follow up with vendors or internal team members as needed for completion of issues Assist service desk as needed to effectively resolve tickets. Field telephone calls, email communication and support tickets regarding computer hardware and software. Reinforce image and professionalism of the Executech Managed Services team and the organization. Effectively communicate with internal and external contacts at all levels. Promptly enter time into timesheets, tickets, expense reports and all other required documents. Perform other duties as assigned or otherwise identified. Knowledge, Skills, and Qualifications: 5-7 years' experience and bachelor's degree in related area, preferred. Current CompTIA A+, or Network+, or Security+ certification, or the ability to obtain certification within 6 months of hire date. Knowledge of office equipment (copiers, fax, printers, etc.). Excellent organizational, written, and verbal communication skills necessary. Proficient with network troubleshooting and topologies. Professional, pleasant, and patient in demeanor, exceptional customer service. Valid Driver's License. Must have demonstrated maturity in judgment and ability to provide guidance to others. Must be flexible, prioritize workload, able to manage multiple tasks, and have strong diligence. Ability to be exceptionally self-reliant and self-directed; Possess the ability to work with minimal supervision. Regular attendance and timeliness Ability to effectively handle stress and pressure consistent with the job duties and industry. Proficiency in Microsoft products such as Windows Desktop OS and Office Product Suite. Ability to work after hours and weekends, as needed. Intermediate networking knowledge including LAN, WAN, and wireless configuration, primarily for endpoint support. Ability to make decisions with sound judgment, based on expertise and experience. Proficiency in remote administration and troubleshooting of desktop PCs. Experience in Active Directory configuring user and computer accounts. Cross-platform experience (i.e. Windows, Linux, Solaris, OSX, UNIX, etc.). Experience supporting VMware VDI (Virtual Desktop Infrastructure). Typical Working Environment: Work in a temperature-controlled office environment when not out for partner dispatches. Low to Moderate noise levels consistent within an office environment; staff, phones, collaborative dialogue. Note: some visits include Fabrication/Industrial/Farm partner sites for mobile dispatch. These are not always climate controlled and may have moderate to high noise levels; industrial equipment (proper use of personal protective equipment for the applicable necessary such as hearing protection and/or hair nets, eye protection, slip resistant footwear, etc). Equipment/Tools used: Computer Multi-function printer/scanner Hand Tools Desk Phone/cell phone Battery Powered Tools Hand Truck Physical Demands: Constantly talk, hear, sit, use keyboard/ten key, fine dexterity with hands and repetitive hand motion. Frequently lift and carry up to 20 lbs., push/pull up to 20lbs, reach outward, walk-normal surfaces, grasp, and hold. Occasionally lift and carry between to 21-50lbs., push/pull between 21-50lbs, reach overhead, kneel, climb, and stand. Rarely lift and carry 51+ lbs., push/pull 51+ lbs., squat, crawl, walk-slippery surfaces, walk-uneven surfaces, and bend. Hours of Work: This is a Full Time position. Typical workdays are Monday-Friday, from 8am-5pm Hours may vary to meet the needs of partners and business operations. This may include days, evenings, nights, weekends, and holidays. The above statements are intended to describe the general nature and level of work being performed by those assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. Management reserves the right to reassign and alter the as dictated by business necessity and evaluate reasonable accommodations. EEO At-Will Executech Utah, LLC. is an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, pregnancy, veteran status, or any other legally protected status. All employment decisions at Executech Utah, LLC. are based on business needs, job requirements, and individual qualifications, without regard to any of the characteristics mentioned above. This policy applies to all terms and conditions of employment, including but not limited to, hiring, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Executech Utah, LLC. also maintains an "at-will" employment relationship with its employees. This means that employment can be terminated at any time, with or without cause, by either the employee or the company. No express or implied contract of employment is created by this job description or any other document, and the company reserves the right to modify or amend any policies, procedures, or benefits at any time. By accepting employment with Executech Utah,LLC. the employee acknowledges that their employment is "at-will" and that they understand and agree to the terms described herein. Powered by JazzHR STyqW35Jk7

Your Role The Technology Services and Operations team supporting all end point systems and technology. The Technical Support Specialist will report to the Supervisor of End Point Field Services. In this role you will be assisting our customers with computer issues either on-site or remotely while providing the highest level of customer experience possible. Other tasks include imaging and deploying systems to customers for both break-fix and refresh for lease returns. Documenting Service Now with the highest quality notes and keep asset tracking system up to date. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building, and sustaining high-performing teams, getting results the right way, and fostering continuous learning. Your Knowledge and Experience Typically Requires minimum of 3 to 5 years of experience. Vocational or technical education in addition to prior work experience desired. Experience working with Microsoft Client Operating systems Win10 in an operational support/administrative function. Experience working with Microsoft Office applications in an operational support/administrative function in a mid to large organization Experience supporting Cisco AnyConnect and security products on mac OS and Windows like Tanium, Crowd Strike, Symantec Endpoint, Microsoft Defender, Nessus, FireEye, or other industry standard security products. Experience/Exposure to device security policies. Experience in creating accurate and concise support documentation/training manual for support and service desk teams. Experienced or willing to learn custom reporting in JAMF, Microsoft Endpoint Manager and SCCM. Experience troubleshooting & supporting iOS & Android mobile MDM/MAM managed devices in regulated environments. Desired. Proficient and knowledgeable in Active Directory and related services such as DNS and DHCP including Group Policy, Kerberos, and LDAP #LI-EB1 Your Work In this role, you will: Responsible for providing direct installation, diagnostic and problem resolution for all personal computer (PC) hardware, related PC peripheral devices, software, and network services for all BSC employees. Provide guidance and support to team members with the testing, validation and deployment of operating system and application upgrades, patches, etc. Perform workstation provisioning tasks, including installation, configuration, and deployment of Microsoft Windows operating systems. Guide others as to the processes and procedures for workstation provisioning and deployment. Install and configure Microsoft Windows applications using manual, stand-alone and automated methods, and tools (e.g., SCCM, Microsoft Intune/Endpoint Manager, and JAMF). Ensure that assets laptops, desktops and VDIs are updated in Service Marketplace with correct state. Utilize tools and applications required for administration of Microsoft Windows workstations, including tools utilized for remote workstation access (e.g., RDP), Microsoft SCCM for application installations, Symantec anti-virus and Enterprise Vault clients, Active Directory for domain binding, group memberships and workstation policy configurations Demonstrate an in-depth understanding of the skills equivalent to the successful completion of CompTIA A+ certification, including Microsoft operating system fundamentals and file systems, as well as TCP/IP fundamentals, including configuration and administration of workstation and printer network connectivity (wired and wireless). Implement, maintain, and troubleshoot workstation file and folder permissions. Provide input and recommendations for the effective administration and management of workstation file and folder permissions, including Local Administrator Rights Demonstrate a strong understanding of Microsoft Active Directory components that pertain to Windows workstations (Organizational Units, policies, group memberships, etc.). Provide guidance and recommendations for efficient and effective organization of Active Directory configurations pertaining to end-user workstations Provide basic to complex support for mobile devices, including mobile device operating system functionality (iOS, Android, Windows Phone) and fundamental mobile device applications.

Eskaton is a nonprofit senior services provider serving Northern California's older adults for over 55 years. With over 1,700 employees and 28 communities and services in Northern California, Eskaton is a great company to join and build your career. Eskaton genuinely cares about the financial security, health and well-being of our team members. In addition to competitive pay and comprehensive benefits including a 401K retirement fund matching program, Eskaton employees appreciate knowing their work makes a real difference in the community and in the lives they touch. At Eskaton, being inclusive is one of our core values. This means that we celebrate diversity and equity for all who live and work with us, building a culture of belonging and community across the aging spectrum. Our Benefits include but are not limited to... Competitive Health Plan, including dental and vision coverage Company paid life insurance Wellness programs Employee Assistance Program 401K with Company Match Retirement Program (Minimum eligibility requirements apply) Paid Time Off programs Voluntary benefits & supplemental insurance available This position is eligible for Eskaton's health benefits package the first of the month following 60 days of employment and Paid Time Off benefits program after 90 days of employment. Position Summary: The Technology Support Specialist is tasked with resolving support tickets by conducting thorough technical troubleshooting, managing requests, and providing user training and guidance. Coordinates with other departments and vendors to resolve potential or current issues. Customer service is critical to ensure staff can use technology to perform their duties. Additional responsibilities include IT projects, hardware and software maintenance, and documentation. The starting salary for this position ranges from $29.65 to $40.00/hour. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. Position Responsibilities include: Delivers exceptional customer service through effective communication, patience, empathy, strong time management, and efficient problem-solving skills. Handles support requests via a ticketing system, received by phone, email, web, or walk-in. Provides users with troubleshooting assistance via phone, video call, email, or in person, including introductory training on Eskaton software tools and practices. Has knowledge of Microsoft 365, including Entra, Intune, Exchange Online, Defender, SharePoint, OneDrive, and Teams. Develops and manages internal IT documentation Responsible for maintaining computer hardware, including coordinating with vendors, troubleshooting issues, and replacing parts as necessary. Implements software and hardware using Intune and imaging processes. Configures and removes user accounts and software access required for staff to carry out their responsibilities. Diagnoses and resolves network and Wi-Fi connectivity issues to maintain reliable connections. Provides support to IT system administrators and IT project managers by undertaking various tasks and projects. Escalates and communicates unresolved or prolonged issues. Qualifications Education: Requires two years of college with emphasis in computer technology or a combination of college education and equivalent work experience. Appropriate certification levels for the technology in use at Eskaton. Certification such as A+, Network+, and especially Microsoft 365. Training and Experience: Four or more years of experience, with two years required with Microsoft 365. Experience working with a team to resolve support tickets is required. Job Knowledge: A working knowledge of modern information technology systems including Microsoft 365. Requires knowledge of installing and maintaining software, computer equipment, and business applications. Must understand IT procedures, including cybersecurity, backup and recovery, file management, documentation, troubleshooting steps, basic networking, and customer support. The final candidate must successfully pass Eskaton's post offer, pre-employment testing which includes a criminal background check, drug test, TB screen test and health screen. All new hires are required to sign an arbitration agreement as a condition of employment. Eskaton is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.

Description Help Desk Support Technician FLSA Non-Exempt QUALIFICATIONS: A+ Certification or equivalent experience Good oral and written communication skills Customer service experience (call center experience preferred) Hardware troubleshooting skills Excellent software skills Operating System experience (Windows 7) Excellent knowledge of desktops, laptops, and other common peripheral devices Experience creating and deploying disk images Knowledge and experience with hardware warranty procedures Ability to monitor computer technology service and repair Self-motivated Ability to lift up to 40 lbs up to a height of 4 feet occasionally REPORTS TO: Technology Support Manager TERMS OF EMPLOYMENT: Twelve month (261 days) with benefits provided according to Classified Agreement. ESSENTIAL JOB FUNCTIONS: Provide technical support for computer users via phone. Maintain/update work order system and communicate work order priority and status to end users. Effectively diagnose and troubleshoot malfunction of computer or network devices relating to user error, faulty hardware, or software/server/network issues. Communicate effectively with staff and students regarding maintenance of technology. Effectively diagnose and troubleshoot malfunction of hardware devices, including printers, scanners, barcode readers, digital cameras, etc. Disaggregate service-related data to discover trends and recommend process modifications for technology service. Actively monitor and report compliance with the district's technology service level agreement. OTHER JOB FUNCTIONS: Lead special technology projects as required. Attend meetings and trainings as scheduled. Other duties as assigned.

Please Note: Due to postal service delays, electronic submission of application is recommended. Please see the Duty Statement link, found in the Additional Documents section, for more information. Applicants are highly encouraged to complete a Recruitment Questionnaire, located at: ************************************** In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees' monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction. You will find additional information about the job in the Duty Statement. Working Conditions * Statewide travel (35%) with possibly overnight stays. Will be required work at remote facilities or incidents to affect repairs onsite, which can involve overnight travel. Hardware repair requires occasional lifting of PC's and printers which should not exceed 40 pounds. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * INFORMATION TECHNOLOGY TECHNICIAN Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-503960 Position #(s): 541-021-1400-XXX Working Title: Information Technology Technician - Southern Region Classification: INFORMATION TECHNOLOGY TECHNICIAN $4,133.00 - $5,538.00 A $4,485.00 - $6,011.00 B $4,934.00 - $6,613.00 C New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: Riverside County Telework: In Office Job Type: Permanent, Full Time Department Information The California Department of Forestry and Fire Protection (CAL FIRE) is California's fire department and resource management agency. The organization is comprised of nearly 12,000 permanent and seasonal employees. The mission of the Department is to serve and safeguard the people and protect the property and resources of California. When you join CAL FIRE, you join a family of employees that function as a team. You will build trust and friendship with your co-workers, as together you respond to emergencies and challenging situations. CAL FIRE provides employees with a variety of career choices and opportunities. CAL FIRE offers well-paying careers and opportunities for advancement. We hope that you will consider a rewarding and challenging career with CAL FIRE! Special Requirements * If using education to meet Minimum Qualifications, please provide transcripts. All job applicants must provide their employment history on the application form (State Application STD 678) rather than attaching a resume to the form, otherwise the application may be considered incomplete. 1. Do NOT include ANY confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver's license number (unless required), basis of eligibility examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver's license number will automatically be redacted upon submission. 2. Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined a candidate does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board. The minimum qualifications can be found in the Information Technology Technician classification specifications. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 1/19/2026 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Forestry & Fire Protection N/A Attn: Classification & Hiring - Personnel Technician P.O. Box 944246 Sacramento, CA 94244-2460 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Forestry & Fire Protection N/A Classification & Hiring - Personnel Technician 710 Riverpoint Court, Suite 250 West Sacramento, CA 95605 08:00 AM - 04:30 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is required and must be included. * Other - A Supplemental Questionnaire is REQUIRED and must be submitted with your application to be considered for this position. Failure to include the Supplemental Questionnaire as required shall result in disqualification from the hiring process. Please see the section labeled "Supplemental Questionnaire" for further information. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Hiring Unit Contact: Mina Tawfik (000) - *********************** Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Reasonable Accommodation Coordinator ************** ReasonableAccommodations@fire.ca.gov California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. SUPPLEMENTAL QUESTIONNAIRE Information Technology Technician - Southern Region - Riverside Supplemental Questionnaire In 1-2 typed pages please answer the following 1. Describe your knowledge and experience of Windows Active Directory and shared folder permissions. 2. Describe your knowledge and experience of installing/troubleshooting local and network printers. 3. Describe your knowledge and experience of IT hardware asset management and IT hardware lifecycle. 4. Describe your knowledge and experience providing customer support for Information Technology related items. 5. Describe your knowledge and experience of imaging and replacing workstations for a customer. ADDITIONAL INFORMATION & ADDITIONAL APPLICATION INSTRUCTIONS * This is a deep class position with increasing responsibilities; candidate's experience and/or education will determine the range they will be placed in. * This position is Pending Budget Approval. Filing a job application "within the time" shall mean: applications must be postmarked by the United States Postal Service (USPS) or depositing with a parcel delivery or courier service no later than the final filing date specified by the job vacancy announcement, provided that the parcel contains proof of a timely deposit with the parcel delivery or courier service or * Date stamped at the appropriate office of the appointing power no later than the final filing date specified by the job vacancy announcement or * Electronically transmitted no later than 11:59 p.m. Pacific Time on the final filing date specified on the job vacancy announcement. For the purposes of determining whether an application has been filed within the time as set forth above, any dates printed on mobile barcodes or equivalent mobile print technology shall not be considered postmarks and, as such, are not acceptable proof of the date the application was filed. A completed State Application (STD. 678), a Resume, and any other relevant documents (e.g. transcript copies, copies of degree(s), cover letter, etc.) should be submitted electronically via your CalCareer Account, by U.S. mail, or by dropping your application package off. Both addresses are listed in this Job Advertisement. Please reference Job Control 503960 and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section on the STD. 678. SROA and surplus candidates should submit a copy of their letter with their application. Please note you can only apply for one Job Control per application submission. Candidate may be selected by Resume Review. Temporary Appointments (TAU) may be considered if conditions warrant. TAU may be made to anyone regardless of eligibility. TAU may not exceed 9 months and will require eligibility to be obtained through an examination process in order to transition to a permanent or limited-term appointment. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

A growing healthcare organization is seeking a Healthcare IT Help Desk Specialist to support clinical and administrative staff with day -to -day technology needs. This role focuses on providing high -quality technical support for electronic medical systems, user accounts, and core applications in a HIPAA -regulated environment. Key Responsibilities Answer inbound help desk calls, tickets, and emails from internal users (clinical and non -clinical). Provide first -level support for common issues including: Password resets and account lockouts EMR/EHR and healthcare application access issues VPN, email, and basic connectivity problems Troubleshoot software and basic hardware issues following documented procedures and knowledge base articles. Properly document all incidents, actions taken, and resolutions in the ticketing system. Escalate complex issues to higher -level support or application teams as needed. Deliver outstanding customer service to users of all technical skill levels and backgrounds. Maintain strict confidentiality and protect sensitive patient and organizational data in accordance with HIPAA and security policies. Support increased call volumes during peak periods and special projects. Qualifications High school diploma or GED required; associate degree in IT or related field preferred. MediClear Certification (or equivalent HIPAA certificate) required. 1+ year of IT help desk, service desk, or technical support experience preferred. Experience supporting users in a healthcare or clinical environment strongly preferred (EMR/EHR, clinical apps, etc.). Strong verbal and written communication skills with a clear, customer -first mindset. Ability to work from scripts, knowledge base articles, and standard operating procedures. Comfortable handling high call volumes and managing multiple tickets at once. Strong problem -solving skills and the ability to remain calm and professional under pressure.

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Monitoring Tools, Network Monitoring, Network Operations, Trouble Ticketing Certifications: Security Plus - CompTIA - CompTIA Experience: 3 + years of related experience US Citizenship Required: Yes Job Description: Network Engineer Associate Join our technology leading team of men and women that solve some of the world's most complex technical challenges. GDIT is seeking an enthusiastic Junior Network Engineer seeking to expand his/her experience in the IT field by joining our team in support of the Intelligence, Surveillance, and Reconnaissance (ISR) mission of the Airforce at Beale AFB, CA. The Network Engineering team supports the Air Forces' Distributed Common Ground System (DCGS) Processing, Exploitation, Dissemination (PED) Operations Center. Specifically, you will be providing Tier-1 Network monitoring, Operational Support, and Help Desk services across a global enterprise. Task: Network Monitoring/Help Desk Support Subtasks The contractor shall: Conduct fault management to detect, isolate, and correct abnormal network and information processing system component anomalies Monitor all nodes for operational integrity Respond to trouble calls Initiate and maintain trouble tickets and other logs to document these anomalies as well as corrective actions Populate and examine trouble and error logs for troubleshooting and capturing metrics Provide technical support to resolve the problem or escalate to the appropriate level Monitor and administer network tools for troubleshooting and metrics for trends analysis Log all network issues utilizing the 480 ISRW approved system of record for problems, errors, and maintenance in such a way to easily generate reports for trend analysis Provide technical support in data network planning, engineering, and design Report all trouble calls upon receipt to the Mission Control Center (MCC) in the Operations Center and provide hourly updates until resolution unless otherwise directed by the DOC Crew Commander Provide quarterly metrics illustrating trends and workload to the Ops Supervisor in the form of a PowerPoint presentation Knowledge, Skills and Abilities (KSAs): TS/SCI Clearance Shift work: 4 days on/3 days off (10 hr days) Minimum of three (3) years' of network operations experience Possess IAT Level II - Security Plus Certification Demonstrated knowledge of network monitoring tools US Citizenship Required Location: On Customer Site GDIT IS YOUR PLACE: 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from #GDITPriority The likely salary range for this position is $61,402 - $74,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: Less than 10% Telecommuting Options: Onsite Work Location: USA CA Beale AFB Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Field Tech- Power Systems Technicians or NETA Technicians are expected to perform service, test and maintain various types of power transmission and distribution equipment. Duties and Responsibilities: Inspect, test, troubleshoot, perform start-up and collect data of low, medium and/ or high voltage (to 500kV) electrical systems. Low, Medium and/ or High voltage switchgear and circuit breaker testing Perform inspection, maintenance, testing and repair of transformers, circuit breakers and all related equipment - 45 KVA to 130 MVA, dry type and/ or oil filled. Perform maintenance, testing, reconditioning and repair on circuit breakers - low voltage 480 volt (molded case and air-magnetic) medium voltage up to 15 KV (air-magnetic and vacuum) Experience filling and working with SF6 filled equipment and gas insulated switchgear, desired but not required. Test and inspect low and medium voltage cable installations. Experience operating high voltage test equipment including Doble Power Factor test sets. Perform start-up, troubleshooting and repair services on controls and transfer schemes. Rotate emergency on-call duty and if called respond to customer emergencies in a timely manner. All work and decisions shall be conducted in strict compliance of all regulatory laws. Other duties as assigned by manager. Required Experience and Qualifications for a Field Tech/Power Systems Tech I: High School diploma/GED and minimum 1 year of experience in a related field. Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Must be able to work safely and adhere to all electrical safety procedures. Good theoretical understanding of electricity and a good aptitude for problem solving. Effectively communicate verbally and in writing with customers and peers. Dependable and responsible with good judgment and organizational skills. Good customer service, time management and follow-up skills. Work effectively with customers, peers and management to resolve client issues. Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Power Systems Tech II: High School diploma/GED and minimum 2 years of experience in a related field. NETA Level II Certification. Power Systems Tech II performs testing and service work while generally requiring direct supervision. The individual has sufficient knowledge and experience to be qualified for assuring the safety of him/herself. Safety knowledge includes an understanding of lockout/tagout procedures and requirements, arc-flash and shock hazard analyses, and other facets of hazardous electrical energy control procedures. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. Must be able to work safely and adhere to all electrical safety procedures. Good theoretical understanding of electricity and a good aptitude for problem solving. Effectively communicate verbally and in writing with customers and peers. Dependable and responsible with good judgment and organizational skills. Good customer service, time management and follow-up skills. Work effectively with customers, peers and management to resolve client issues. Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Power Systems Tech III: High School diploma/GED and minimum 5 years of experience in a related field. NETA Level III Certification. Power Systems Tech III performs testing and service work and can mentor, lead level I and level II Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. Must be able to work safely and adhere to all electrical safety procedures. Good theoretical understanding of electricity and a good aptitude for problem solving. Effectively communicate verbally and in writing with customers and peers. Dependable and responsible with good judgment and organizational skills. Good customer service, time management and follow-up skills. Work effectively with customers, peers and management to resolve client issues. Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Power Systems Tech IV: Associate degree in related field or equivalent experience and minimum 5 years of experience or 10 years of related experience. NETA Level IV Certification. Power Systems Tech IV performs testing and service work and can mentor, lead level I and level II and level III Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching. Position, as directed, supervises large projects and multiple crews and can work independently. Individual performs complex investigations, tests, and evaluations, and prepares written reports as needed. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. Must be able to work safely and adhere to all electrical safety procedures. Good theoretical understanding of electricity and a good aptitude for problem solving. Effectively communicate verbally and in writing with customers and peers. Dependable and responsible with good judgment and organizational skills. Good customer service, time management and follow-up skills. Work effectively with customers, peers and management to resolve client issues. Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Sr. Field Tech: High School diploma/GED or equivalent experience and 5 years of experience in a related field. Knowledge of the National Electrical Code and various industry standards, such as NETA, OSHA, IEEE and NFPA. Strong background and experience in most types of high voltage equipment through the 230 kV class. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program) Complete projects consistently on budget and at a reasonable contribution. Ability to complete on-site job reports. Who we are! RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade! Our Mission Ensure reliable and safe mission-critical power across our customers' electrical infrastructure lifecycle. Our Vision To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry. Core Cultural Competencies We do it right We pride ourselves on our integrity and expertise. We don't cut corners. You perform job responsibilities safely, efficiently, and thoroughly all day, every day. You conduct yourself professionally, ethically, and honestly. You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company. You are on time and preplan time off. You produce a quality product. We are customer driven Our number one concern is our customer and our long-term relationships with them prove our dedication. You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner. You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management. We focus on growth We are dedicated to growing the company and our employees. You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job. You seek out new assignments and assume additional duties. You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.). We solve problems Every day is different, so we need to be innovative, decision makers, flexible and adaptable. You efficiently and thoroughly complete assignments. You perform work assignments independently. You propose new ideas and find better ways of doing things. We get it done We are efficient, reliable and no nonsense. We work hard, but we also play hard. You follow through on commitments in a timely way. You produce easily understandable and accurate reports that meet customer and/or Company expectations. You actively listen. You seek advice and help as appropriate. You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.). We build strong relationships Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers. You collaborate to create the best solutions for each other and our customers. You build strong relationships within the team, across RESA departments and locations and with customers and vendors. Additional Information: Job: Full-Time Location: Sacramento. CA Travel: Up to 70% travel. Compensation: Pay range for a Field Tech/Power Systems Tech I to a level IV range from $25 to $65 (depending on skillset, certification, and experience) per hour and eligible for overtime. Daily meal and incidentals per diem available when traveling for overnight work. Relocation: Relocation assistance is available for highly qualified candidates. Benefits: Full benefits including medical, dental, vision, company paid life insurance, anniversary bonuses, Employee Ownership Plan, matching 401k, and paid time off. Application Details: The position will stay open until filled - seeking one FTE. Apply via job postings on job boards or from the company website. Physical Demands: Lifting a maximum of 50 lbs. without assistance or use of a lifting aid, crawling, climbing, standing for long periods of time, and working in non-ideal conditions. RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

John Adams Academy See attachment on original job posting Please include the following with your application: Resume Thoughtful letter of introduction Three current reference letters Refer to the job posting for a list of required skills or if you have any questions or need further clarification, please contact the email address listed in the posting. Please include the following with your application: Resume Thoughtful letter of introduction Three current reference letters Comments and Other Information Successful candidates must clear DOJ LiveScan and bring proof of current TB clearance.

We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified organization established in 2005 in CA. Our company is serving various State, Local and County Departments for over 10 years. USITSOL has been helping clients innovate across all phases of the application lifecycle for over a decade. Some of our prestigious clients are State of CA, State of OR, State of FL, State of NC, State of GA, State of CO, State of VA, State of AR, State of MI, State of OH, State of IL, State of MO, State of MS, California State University, Sacramento Area Sanitation Department, SMUD, Sound Transit, LA Superior Courts, District of Columbia, UMAS, University of Central Florida and Hennepin County and many more. Job Description Client is seeking two Apple Support Technician positions within IT Operations Workgroup. Client has approximately 55 Apple Devices deployed across the enterprise. These positions will be responsible for supporting all Apple Desktop and Laptop Mac devices with: OS installations, OS Break-Fix Issues, Application Installations and Troubleshooting, Hardware Installations, Hardware Break-Fix Issues, Encryption Administration, Network Administration (LAN/WAN), Anti-Virus Administration, Remote Management for Apple Devices. Qualifications Mandatory Requirements 1. Must have 5+ years' experience supporting 10-60 Apple Macintosh devices within an Enterprise Active Directory environment. 2. Must be a current Apple Certified Macintosh Technician (ACMT 2016 - Two Exams) a. Apple Service Fundamentals Exam (Pearson Vue exam: #SVC-16A). b. ACMT 2016 Mac Service Certification Exam(Pearson Vue exam: #MAC-16A). Additional Information All your information will be kept confidential according to EEO guidelines.

On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

Job Title: Help Desk Specialist (Systems Customer Support) Clearance: Secret (we are willing to sponsor for the secret clearance, therefore, must be a US Citizen able to obtain a US Government clearance with the Department of Defense) Certifications: CompTIA Security+ Roles and Responsibilities: Troubleshoot hardware and software problems in person and remotely, resolving and documenting solutions. Monitor backups and maintenance logs. Answer calls or tickets to support end users with applications, hardware, software, and networking. Create end user documentation and knowledge base articles. Support server, common user applications, desktop services, and network connectivity and associated hardware. BEAT LLC Provides an Extensive Benefits Package Including: Matching 401(k) Medical, Dental, Vision, and Life Insurance Health Savings Account (HSA) Short-Term and Long-Term Disability Education Assistance Paid Holidays, Paid Time Off, and Sick Time Off