Remote Support Technician Jobs in Saint Cloud, MN

We are seeking a skilled and experienced IT Network Administrator to join our dynamic team. The ideal candidate will be responsible for the maintenance, configuration, and reliable operation of computer networks within the organization. This role involves ensuring the integrity of network infrastructure, data security, and network performance optimization. The IT Network Administrator will collaborate closely with IT teams, management, and other departments to support the organization's technological needs and objectives. Please note: This role is not eligible for anyone requiring a visa/work permit sponsorship Key Responsibilities: Design, deploy, and maintain network infrastructure, including routers, switches, firewalls, and other hardware. Configure and manage network equipment to ensure optimal performance, reliability, and security. Monitor network traffic, troubleshoot issues, and implement necessary solutions to resolve network problems promptly. Implement and maintain network security protocols, including firewalls, VPNs, and intrusion detection systems. Conduct regular security audits and vulnerability assessments to identify and mitigate potential security risks. Develop and enforce network security policies and procedures to safeguard sensitive data and protect against unauthorized access. Administer user accounts, permissions, and access rights across the network. Manage network resources, such as IP addresses, domain names, and network services. Monitor network performance and implement optimizations to ensure efficient data transmission and minimal downtime. Provide technical support and troubleshooting assistance to end-users regarding network-related issues. Collaborate with IT support teams to resolve escalated network problems in a timely manner. Document network configurations, procedures, and troubleshooting steps for future reference. Plan and execute network-related projects, such as network upgrades, expansions, and migrations. Coordinate with vendors and contractors to procure necessary hardware, software, and services. Ensure that network projects are completed on time, within budget, and according to specifications. And other responsibilities or duties as assigned. Qualifications: Bachelor's degree in information technology, Computer Science, or a related field. Proven experience as a Network Administrator or similar role, with at least 3+ years of relevant experience. In-depth knowledge of networking protocols, technologies, and standards (e.g., TCP/IP, DNS, DHCP, VLANs, VPNs). Hands-on experience with network hardware and software, such as routers, switches, firewalls, and network monitoring tools. Strong understanding of network security principles and best practices. Excellent analytical and problem-solving skills, with the ability to troubleshoot complex network issues. Effective communication and interpersonal abilities, with a customer-focused approach to IT support. Relevant certifications (e.g., Cisco CCNA/CCNP, CompTIA Network+, CISSP) are a plus. This position may require occasional evening or weekend work to perform system maintenance or address critical issues. The IT Network Administrator will be expected to stay updated on emerging technologies and industry trends to continuously improve network infrastructure and security. Ability to lift heavy infrastructure equipment up to 50Lbs.

Who We Are Established in 1962, Mate Precision Technologies is a world-class manufacturer serving the precision fabrication and machining industries. Headquartered near Minneapolis, Minnesota, Mate delivers products to more than 80 countries from its 300,000-ft. manufacturing facility. This position is part of the Customer Service Department's technical team, specifically focusing on supporting Mate's Press Brake Tooling product line. The Press Brake Technical Support Specialist at Mate Precision Technologies provides guidance to customers regarding new and existing requests for special fabrication applications. Collaborates with departments and functions throughout the organization to provide innovative, reliable, and cost-effective tooling solutions and responds to problems and technical questions supporting our customers worldwide. Essential Duties/Responsibilities: Collaborate with stakeholders to understand and advise customers on the best Press Brake Tooling recommendations, methods, and practices via various communication methods such as verbal, text, 2D, CAD, and 3D solid models. Partners with the Sales Team as the subject matter expert of all Press Brake Tooling questions and applications, offering guidance in support of business initiatives to meet and/or exceed department and business goals. Create and provide accurate and explanatory CAD images to describe proposed solution(s), including sequence of operations where applicable. Responsible for establishing sell price and approximate lead time to meet customer expectations utilizing business systems and applications. Provide accurate and timely verbal and written, pre and post-sale technical customer support to enhance customer experience. Continuously source and provide knowledge and information to customers, including product bulletins, links to information, and resources available on Mate. com. Experiential machinist with operational knowledge of Punch Press and/or Press Brake and/or Special Tooling Design is required to remain informed, knowledgeable, and up to date in all aspects of machining and tooling, with continued focus on Press Brake Tooling to ensure that our customers receive state of the art product and/or process recommendations and guidance. Ensure use and adherence of all business and department policies, handbooks, and procedures. Collaborates and effectively communicates with Customer Service Manager and Team. Acts as mentor and knowledge advisor on all topics, with a focus on Press Brake Tooling. Other duties as assigned. A high school diploma or equivalent is required. A minimum of (4) four years of sheet metal experience, specifically related to Press Brake Tooling, is required. Practical experience in sheet metal machining; specifically forming and bending, is required. Experience working in 2D, 3D CAD, or dimensioning; such as SolidWorks, AutoCAD, or similar, is preferred. Ability to calculate discounts, percentages, perimeters, and tonnage. Ability to read, comprehend, and apply blueprints. Proficient in Microsoft office including word, excel, and outlook. Strong practical experience with various tooling designs and applications. Physical Requirements and Work Environment: The ability to sit at a desk and work on a computer for prolonged periods is required. The ability to lift up to 15 pounds at times, is required. The noise level in the work environment is usually moderate. Pay, Work Schedule & Benefits: Hourly Wage: $29. 17 - $34. 24/Hour Work Schedule: Monday through Friday from 8:30 am- 5:00 pm Rich benefits package including Medical, Dental, Vision, Life Insurance, Short-Term and Long-Term Disability, PTO, Paid Holidays and More! Retirement 401(k) plan with employer match and profit-sharing plan Award-winning Wellness Program Tuition Reimbursement And More! Compensation details: 29. 17-34. 24 Hourly Wage PI3ed72d180273-26***********3

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver’s license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

OVERALL FUNCTION: This person is responsible for processing the majority of change control requests and system inquiries. Work with internal and external customers to design, integrate, and maintain systems supporting business initiatives while achieving operating efficiency, information integrity and availability. Ensure systems are maintained securely following industry best practices. QUALIFICATIONS: This person should have an associates or bachelor's degree, plus three years of work-related experience or the equivalent. Above average customer service skills and the ability to complete multiple tasks while meeting deadlines are essential. This person should possess good communication and analytical skills as well as an aptitude for detail. PRINCIPAL RESPONSIBILITIES ARE TO: 1). Take responsibility for monitoring, triaging & completing most change control requests and support questions for both incoming ticket requests as well as phone calls for the department. Ensure each customer has a positive service experience on the first communication. 2). Facilitate servicing of PC, network, and system related problems and questions from internal users. This includes hardware, software, and application support. 3). Ensure resolution of problems and inquiries, complete appropriate documentation, communicate effectively, track system changes in accordance with the change control policy, and follow up within established service level agreements (SLAs). 4). Identify trending issues, recommend & implement solutions to permanently resolve. 5). Work with IT teams to gather requested system documentation for audits, exams and regular access reviews for departmentally managed systems. 6). Assist with updating departmental procedures for all reoccurring tasks performed. 7). Perform work by determining priorities, analyzing alternatives, and scheduling applicable methods and procedures for completion. 8). Review various departmental reports to identify potential security risks or concerns and escalate request as needed. 9). Responsible for processing changes to end user system access by assessing risk of the request, routing for proper approvals and making system changes. 10). Monitor & take appropriate action on e-mails received in the department inbox. 11). Educate end users on system best practices. 12). Maintain up-to-date knowledge of the technology supported by completing a minimum of 10 hours per quarter of job/industry related training. 13). Participate in department on-call rotation. 14). Assist with a variety of administrative and operational tasks as directed by the IT Services Supervisor that support operational efficiency. 15). Act in accordance with FBT Policies and Procedures as set forth in the employee handbook. 16). Adhere to compliance procedures and participate in required compliance training. Compensation Grade Salary Grade 5 First Bank & Trust is an Equal Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or status as a protected veteran. Read our complete Equal Employment Opportunity Policy Statement . Applicants who would like to request reasonable accommodation to the application or interview process should call Human Resources at ************ or email ***************.

** Veit & Company, Inc** ** Construction Technology Specialist** Rogers, MN 55374 This role offers the opportunity to work with current and emerging technologies as part of an organization that is on the leading edge of construction technology within the civil construction industry. This role is essential in supporting our project teams' use of 3D and 2D technologies while offering a mix of field and office work environments. This position encourages a curious mindset that strives to integrate existing and future technologies into our everyday project workflows. **A Day in the Life at Veit** * Prepares 3D models of site plans and conducted surveys for site staking/layout, machine control, quantity reporting, and as-builts. * Produces quantity reports for project managers and site superintendents. * Verify site set-ups, calibrations, and machine measurements for accuracy. * Perform site calibrations, topographic surveys, and as-builts as necessary * Perform Drone surveys, process, and prepare data for deliverable to project team. * Support field teams troubling shooting and diagnosing technology systems and applications * Setup, calibrate, and ensure machine control systems are functioning properly * Train, educate, and assist field personnel with the use and operation of GPS and positioning construction equipment. * Perform site staking and layout as necessary. * Other projects or duties as assigned by Management. **What You'll Need** * Two years' minimum related experience. * Ability and willingness to obtain MSHA, OSHA-10, and Part-107 drone certifications. * Proficient with Microsoft Office 365 and Trimble software, including Trimble Business Center. * Working knowledge of AutoCAD Civil3D software suite and drone processing software. * Strong technical aptitude with a desire to learn. * Ability to prioritize tasks in a fast-paced environment. * Ability to be self-starting and take initiative. * Ability to thrive in an innovative environment. * Strong oral and written communication skills. Must clearly communicate directions and information to all levels of management, employees, vendors, and business associates. Speaks effectively before groups as well as individuals. * Focus on teamwork - ability to continually listen, collaborate, and communicate among colleagues, internal customers, team partners, and exude professionalism. * Ability to pursue training and development opportunities and show a desire to continuously build knowledge. * Familiar with heavy construction equipment. **What Will Set You Apart** * Current MSHA, OSHA-10, and Part-107 drone certifications. **Other** * This is a Safety Sensitive position. Must be able to pass a pre-employment drug test. * Must possess valid drivers license and ability to maintain satisfactory Motor Vehicle Record. * 50% field work and 50% in office. * Travel required within Veit's upper Midwest service regions, up to 50% travel expected and could include overnight stays. * Requires 8 to 10-hour workdays Monday thru Friday, and occasional weekends as needed. **Physical Demands** The physical demands described are representative of those that must be met by any employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit; and talk; or hear. The employee is occasionally required to stand; walk; use hands to finger; handle or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. **Work Environment** The work environment characteristics described here are representative of those employees may encounter while performing the essential functions of this job. Most often an office environment. Employee frequently works alone and with others. Occasionally exposed to moving machinery, loud noises, odors, dust, pressurized equipment while working onsite or in shop environment. Hearing and eye protection are provided. Occasionally exposed to electrical hazards. May be exposed to environmental conditions, and variable weather including rain, snow, wind, cold, and heat. **Never settle, dig deeper.** **Our Core Values** * **Build with Intention** We build with intention. Whether in the office or the field, we work with grit and determination toward a better future for everyone involved. We leave things better than we found them, and never leave a job until we're proud to put the Veit name on it. * **Leaders Dig First** Egos have no place at Veit. We expect everyone on our team to dig in with a leadership mentality. That means being willing to jump in, take ownership, and get mud on our boots - especially when times get challenging. * **Real Relationships** Like our work, we approach relationships authentically, with a long-term mindset. Whether you're a client partner, vendor, or team member, we make an effort to build a more meaningful connection with you by communicating with respect and honesty. * **Integrity in Everything** As part of the Veit family, everything we do and say reflects on this entire company. We act with integrity, which means treating others just as we want to be treated, doing the right thing, and holding ourselves accountable. * **Deliberately Safe** We believe all safety incidents are avoidable when everyone operates with a deliberate mindset. We are deliberately proactive and thorough in training and job planning. We are deliberately safe in our everyday operations and decision-making. Veit is one of the country's leading specialty contractors, with over 95 years of experience and the best people in the industry. We pride ourselves on our relentless pursuit to push the construction industry forward and deliver for our customers. Our modern fleet of iron, diverse expertise, and unmatched determination allow us to successfully tackle some of the largest and most complex projects across every sector while also living out our values every day. Our company culture is one where everyone pitches in to get the job done, regardless of job title or seniority. We do everything we can to maintain an atmosphere where family comes first. We want every one of our employees to look forward to each day at work and make it home safe and happy at the end of the day. *Veit does not accept recruitment agency solicitations*

Paid training and RBT certification assistance provided, no experience necessary! *We are a Responsive Employer - we will be in touch with you within 24 hours of applying* What you will be doing as a Behavior Therapist: · Yearly tenure bonus in addition to regular pay for all eligible Behavior Technicians and RBTs · Applying the principles of one-on-one ABA therapy to help kiddos with Autism reach their full potential · Providing early intervention therapy in a center-based setting · Shaping the minds of kiddos in early childhood (ages 18 months to 8 years old) · Collecting data and implementing individualized treatment plans for each child · Collaborating with a team of like-minded individuals dedicated to living ABC's core values What we offer: · Pay ranges depend on experience and the highest level of completed education Associates/High School Diploma Track 20.00 - 24.00 Bachelors Degree Track 20.00 - 25.50 Masters Degree Track 20.00 - 28.00 *For entry level candidates, your first raise is given after you are certified as an RBT. This typically takes 45 days · Guaranteed full time hours! Each full-time teammate receives guaranteed hours regardless of patient cancellations. · Promotional and raise opportunities every 6 months! We value frequent feedback and transparency to your next raise!! · Yearly tenure bonuses! · Small caseloads! Our therapists are able to focus on the individualized care for each kiddo. · Fully paid training! We will teach you the way and get you certified as a Registered Behavior Technician! · No-cost supervision hours! No deductions from pay or claw backs for the dedicated supervision time. ·

**Job Type** Full-time **Description** **full-time Residential Program Manager**! The Residential Program Manager is responsible for the day-to-day operations of one of our residential group home sites. Responsibilities include ensuring compliance with persons served care plans and 245D requirements, providing direct supervision and front-line management to Direct Support Professionals, and providing direct care support when needed. *Pinnacle Services Community Residential Services Program serves the Metro area; Chaska, Champlin, Golden Valley, St Louis Park, New Hope and Minneapolis. We are a social services agency committed to serving individuals in our community who have a variety of mental health support needs, chemical dependencies, developmental and physical abilities, and medical needs. For more information about Pinnacle Services, follow this link:* **Job Summary**: This position works at the direction of the Residential Program Director. Duties include coordinating scheduling to ensure service delivery in a single-family home and assisting with continuous quality improvements in service management, and compliance with DHS (245D) licensing regulations. The Residential Program Manager position is a leadership position responsible for operations of a single-family home within the Community Residential Services program department. The Residential Program Manager acts as the front-line supervisor assuring day-to-day operations are being carried out in accordance with the care plans and the intentions of those persons served living in the home. The Residential Program Manager provides direct supervision and training to the Direct Support Professionals assigned to the home, is the first point of contact for the external stakeholders and is supervised by the Residential Program Director. **Job Duties and Responsibilities for Residential Program Manager:** * Oversight of program services delivery including medication administration, meal planning and preparation. * Contribute to successful execution of admissions, and program planning processes at the direction of the Residential Program Administrator. * Assures the management and delivery of all contracted services. * Provides supervision and training of Direct Support Professionals. * Assists persons served living in the home to complete personal and medical cares. * Collects data and completes documentation of service delivery. * Functions as the representative and main point of contact for Direct Support Professionals working in the home, the persons served living in the home. **Schedule:** Flexible scheduling which includes a blend of direct care and administrative work. All schedules include direct support shifts and at least every other weekend. Salary: $19.25/hour **Locations Available:** South Minneapolis New Hope Golden Valley St Louis Park Chaska Requirements **Required Qualifications:** * Driver's License, Auto Current Insurance, and Access to Reliable Transportation * At least one year experience working in 245D direct care setting. * Previous Supervisory experience **Preferred Qualifications:** * 2 years of supervisory experience (preferably in 245D setting) * 3 years of direct care experience (preferably in 245D setting) **Salary Description** $19.25/hour

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

Desktop Support Engineer - 6 month Contract-to-hire The deskside support role is part of the IT Infrastructure team whose primary goal is to maintain effective hardware, software and telephony solutions to support core organizational functions and business processes. This includes the full scope of gathering and analyzing business needs, using comparative analysis to come to the correct solution. This role will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of IT system investments, along with a strong desire to learn and grow technically within a small team Essential Duties and Responsibilities Answers, evaluates, and prioritizes incoming telephone, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies. Interviews user to collect information about problem and leads user through diagnostic procedures to determine source of error. Determines whether problem is caused by hardware, software, or process. Handles problem recognition, research, isolation, resolution and follow-up for routine user problems, referring more complex problems to supervisor or technical staff. Logs and tracks calls using helpdesk software, and maintains history records and related problem documentation. Analyzes and evaluates incident reports and makes recommendations to reduce help line incident rate. Calls software and hardware vendors to request service regarding defective products and troubleshoot issues. Tests software and hardware to evaluate ease of use and whether product will aid user in performing work. Writes software and hardware evaluation and recommendation for management review. Writes or revises user training manuals, FAQ's, and procedures. Document “how to” processes to increase user self-sufficiency. Will be responsible for password resets for the network and auxiliary business systems. Performs preventative maintenance and equipment repair. Responds to needs and questions of users concerning their access of network resources. Stays current with new developments in the industry through periodicals, seminars, training, vendor visits and memberships. Trains users on software and hardware on-site or in classroom, or recommends outside contractors to provide training. Installs personal computers, software, and peripheral equipment. Responsible for assisting with the imaging of desktop clients. Will track all assets per the guidelines established by the Finance group, will asset tag all equipment for IT. Responsible for the maintenance of the IT supply cage, this includes the management of the scrap processes. On-call pager duties. Will be responsible to maintain, install, and troubleshoot handheld scanners, all peripherals, printers and supporting software. Willingness to learn and manage new technologies. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Analytical - Uses intuition and experience to complement data. Design - Demonstrates attention to detail. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Project Management - Communicates changes and progress. Technical Skills - Strives to continuously build knowledge and skills; Shares expertise with others. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Interpersonal Skills - Listens to others without interrupting; Remains open to others' ideas and tries new things. Oral Communication - Listens and gets clarification; Responds well to questions; Participates in meetings. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Change Management - Communicates changes effectively; Prepares and supports those affected by change. Leadership - Accepts feedback from others. Managing People - Makes self-available to staff; Improves processes, products and services. Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness. Business Acumen - Understands business implications of decisions. Cost Consciousness - Conserves organizational resources. Ethics - Keeps commitments. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time. Judgement - Exhibits sound and accurate judgment; Supports and explains reasoning for decisions. Motivation - Demonstrates persistence and overcomes obstacles. Planning/Organizing - Uses time efficiently; Sets goals and objectives; Develops realistic action plans. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Monitors own work to ensure quality. Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan. Initiative - Volunteers readily; Seeks increased responsibilities; Asks for and offers help when needed. Innovation - Meets challenges with resourcefulness; Presents ideas and information in a manner that gets others' attention. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Associate's degree (A. A.) or equivalent from two-year college or technical school; one to 5 years of related experience and/or training; or equivalent combination of education and experience. Experience with: Microsoft Windows Operating Systems XP to current MS Office 2010 to current Windows troubleshooting skills Networking fundamentals (connectivity troubleshooting) Windows Security (WSUS, Windows firewall, GPO, Anti-virus, etc.) Windows desktop backups Familiarity with various Windows applications Remote support tools and proficiencies (TeamViewer, VNC, admin share access, computer management, remote command line, RDP, remote registry) Windows OS and application troubleshooting Windows scripting desired Telephony experience desired (VOIP) Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PCI FUTURE INFORMATION TECHNOLOGY (IT) OPPORTUNITIES - St. Cloud, MN At PCI, we're always seeking talented IT professionals to join our innovative growing team! Whether you're an experience developer, system administrator, data analyst, or just starting your career in the IT field, we encourage you to connect with us. If you don't see a current opening that matches your expertise, feel free to submit your application for future IT opportunities. Create your profile on our website to upload your resume. This way, you can also set up job alerts to be notified when a relevant IT position in your preferred role or department becomes available. Keep reading to discover more about PCI and what we have to offer! WHO WE ARE: PCI is one of the nation's leading indirect consumer lenders to offer financing to the direct sales industry. We remain a stable, mid-sized, family-owned business by earning and extending trust through Clarity, Compassion, Character, Competency, Commitment, Connection, Contribution, & Consistency. WHY WORK FOR PCI? Work In A Positive and Diverse Environment: We are a workplace that fosters appreciation, growth, diversity, and inclusiveness. We strive to be a relationship-driven company by building a community of positivity driven by the people we hire. PCI provides a positive work environment by ensuring a bright, clean, technology-forward in-person office space to enhance employee morale and on-the-phone customer interaction. Make A Difference: At PCI, our Values come first and part of our Values state, “As Stewards, we create value through competency, consistency and commitment”. Part of that commitment is the commitment we have to our community. When you join our team, you become part of a company that celebrates giving back. We partner with local nonprofit organizations and are proud to give back when and where we can. We have multiple benefits that help our employees further support and make a difference in our communities. Start Your Path To Success: We strive to create an engaging work environment at PCI; where employees feel they have a voice and a place within the company. In doing so, we encourage career growth by providing employees with the resources and services they need to take the next step in their careers. We take great pride in our ability to promote motivated and successful team members to other positions within the company. OFFICE LOCATION: 628 Roosevelt Road, St. Cloud, MN Some positions require in office requirements - based on business needs and the role's essential functions. HOURS/SCHEDULE: Full-Time, 38 - 40 Hours per week Intermediate, 30 - 38 Hours per week Part-Time, up to 29 Hours per week COMPENSATION: $20.00/hour. & Up, starting compensation based on your unique skillset. BENEFITS: PCI has standard and competitive benefit plans, which include group medical/dental/vision, short term disability, long term disability as well as an attractive group of voluntary benefits. To learn more about our benefits, click here. Looking for some BENEFITS that are Above & Beyond? PCI will match 100% of your 401k deferrals up to 5% Annual Discretionary Bonus 8 Paid Holidays Tuition Reimbursement Student Loan Match Program Paid Maternity and Paternity Leave Paid Time Off (PTO) Donation Matching & Paid Volunteer Time EQUAL EMPLOYMENT OPPORTUNITY: PCI is an equal employment opportunity employer that is committed to diversity and inclusion in the workplace. We make hiring decisions based solely on qualifications, merit, and business needs. If you need assistance or an accommodation due to disability, please contact PCI HR at **********************************.

Dave & Busters - JobID: R-1000528 [Field Technician / Maintenance Mechanic] As a Support Technician at Dave & Busters, you'll: Be responsible for the repair and maintenance of the building including games, simulators and technical equipment; Deliver an unparalleled Guest experience through the best combination of food, drinks & games; Keep supervisor fully informed of all problems; Provide timely & accurate service. . . Hiring Immediately >>

SALARY: $20.00/hourly Our Mission: "Provide Exceptional Public Services to Assure a Safe, Healthy, Vibrant County for All" Our Values: Professional | Approachable | Responsive | Collaborative | Fair & Equitable Objective To provide assistance in the installation and maintenance of PC computer hardware and PC application software, including the removal and disposal of old PCs, set-up and installation of new PCs. This position is responsible for writing documentation such as web site help text and end user documentation, and performing miscellaneous daily tasks. Essential Duties and Responsibilities These examples do not include all possible responsibilities in this position and do not limit the assignment of related duties to this classification. 1. Performs set-up and installation of PC's and printers. 2. Assists the IT staff with the removal and disposal of old PCs. 3. Assists IT staff with documenting various IS procedures and operations. 4. Assists IT staff with the implementation of departmental and County-wide computing projects. 5. Responsible for Service Desk duties such as dispatch, end user phone support and call resolution. 6. Updates the IT Service Desk Ivanti service manager. 7. Assists county staff with running audio/visual equipment for board meetings. 8. Attends work in a regular and timely manner. 9. Performs other duties as assigned or apparent. Minimum Qualifications and Desirable Knowledge, Skills and Abilities Minimum Qualifications In order to be considered for this position, applicants must possess the following: * Must be a high school graduate or equivalent * Must have experience using a personal computer and Microsoft Office Outlook, Word and Excel Preferred Experience Beyond Minimum Qualifications: * Candidates that are currently pursuing a career in Information Technology or enrolled in Information Technology college courses * Experience trouble shooting PC hardware and software * Experience with audio/visual equipment and hybrid meeting environments * Experience with ZOOM, WebEx and Microsoft Teams Desirable Knowledge, Skills, and Abilities 1. Ability to follow verbal and written directions and work independently in a professional office environment. 2. Ability to troubleshoot computer hardware. 3. Ability to effectively communicate verbally and in writing. Accountabilities, Work Environment and Extent of Supervision or Guidance Provided Accountabilities Shared By All Employees 1. Performs job responsibilities in a manner consistent with the County's mission and values. 2. Develops and maintains a thorough working knowledge of all department and County-wide policies, protocols and procedures that apply to the performance of this position. 3. Develops respectful and cooperative working relationships with co-workers. 4. Informs immediate supervisor of all important matters pertaining to assigned job responsibilities. 5. Seeks opportunities for further personal growth and development. 6. Represents the County in a professional manner to all internal and external contacts when doing the County's business. 7. Complies with all rules and policies in order to maintain a safe work environment. Work Environment and Physical Demands The primary responsibilities for this position will be performed approximately 100% of the time indoors. Will have infrequent exposure to health hazards and accidents; requires a low level of physical effort. Requires the ability to lift 50 lbs and the ability to transport, lift, and install computer hardware.All employees are required to reside within the state of Minnesota. Extent of Supervision or Guidance Provided Work is performed under the general supervision of the Service Desk Supervisor. Responsibility for Public Contact Occasional. Hours of Work, Testing and Interview Dates Hours of Work This position has a flexible schedule between the hours of 8:00 a.m. to 4:30 p.m., Monday through Friday. May require evening hours on occasion. Interview Date If you are selected to be interviewed for this position, interviews will be held on Thursday, December 12, 2024. Invitations to interview will be sent to the email address listed on the job application and will be based upon an assessment of education and experience. If you require special accommodations to participate in the Stearns County hiring process, please contact us at ************.

Support Tech GUARDIAN RFID Support Tech Maple Grove, MN · Full time GUARDIAN RFID is looking for a Tech Support to join our rapidly growing Support Services team. As Tech Support, you will help proactively and reactively respond to a wide variety of case requests with emphasis on moderate and more advanced tickets. Our Team Members are provided all of the tools and training you need to execute your mission. You will be the point of contact for resolving any issues with devices, software (Cloud and mobile), interfaces, and databases (SQL Server). **Description** One Team. One Mission. GUARDIAN RFID is a technology company whose mission is to build and deploy technology that protects America's Thin Gray Line. From inmate tracking to inmate management, our industry-leading Cloud platform embeds business and artificial intelligence to digitally transform jails, prisons, and juvenile detention facilities of every size. GUARDIAN RFID is looking for a Tech Support to join our rapidly growing Support Services team. As Tech Support, you will help proactively and reactively respond to a wide variety of case requests with emphasis on moderate and more advanced tickets. Our Team Members are provided all of the tools and training you need to execute your mission. You will be the point of contact for resolving any issues with devices, software (Cloud and mobile), interfaces, and databases (SQL Server). **Qualifications** * Associate's degree in IT or related field * 2+ years in a customer support role **Requirements** * Strong verbal and written communication skills * Associates Degree in a related field * 2+ years of software/hardware support experience * Excellent problem solving and troubleshooting skills **Preferred** * Fast learner of new technologies * Ambitious in seeking relevant certifications and new skill sets * Respectful teammate when defining and implementing process improvements * Good at time management, multi-tasking, and the prioritization of goals * Champion of new and innovative product ideas * Basic SQL Server experience **Compensation** GUARDIAN RFID provides a competitive salary, 401k (with company matching), group health/dental, and other incentivized perks. GUARDIAN RFID also provides complimentary breakfast options and lunch daily for our team members, as well as free snacks and beverages. Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Health insurance * Paid time off * Vision insurance Experience level: * 2 years Schedule: * 8 hour shift * On call (after training period is complete) Experience: * IT support: 2 years (Required) * Microsoft SQL Server: 1 year (would be nice)

Job Details Morries Buffalo Ford - Buffalo, MNDescription About Us: Morrie's Auto Group is one of the fastest growing privately-owned dealership groups in the Midwest. We have a comprehensive portfolio of OEM brands, and many stores across Minnesota, Wisconsin, and Michigan. As a leading auto retailer, we strive to be the preferred and trusted provider for our team members and customers, and we are committed to growing and training our career-oriented employees into management roles within the company. Move Your Career Forward, apply now. Roles & Responsibilities: • Responsible for diagnosing and repairing problems with the engine, transmission, electrical, steering, suspension, brakes, and similar systems.- • Testing to check whether systems and components are secure and are working properly. • Driving the vehicle for testing purposes or using various equipment, including hand-held and onboard compression gauges or diagnostic computers. • Maintaining efficiency and accuracy in diagnosing as well as repairing vehicles. • Following a checklist in ensuring that, they examine each critical part of the vehicle. • Watching or inspecting closely parts like hoses, belts, plugs, fuel systems, brakes, and other possible troublesome items. • Using power tools like pneumatic wrenches in order to remove bolts easily and quickly. • Using machine tools, such as grinding machines and lathes to rebuild brakes. • Using common hand tools like screwdrivers, wrenches, and pliers, to work on small-scale parts. • Writing vehicle damage repair estimates What Morrie's Offers: • Industry-leading 401(k) and Roth IRA programs with competitive company match • Full medical, dental, and vision coverage* • PTO accrual starting at 2 weeks* • Free life insurance* and identity protection • AD&D, short- and long-term disability coverage, and voluntary life insurance* • Flexible spending plans* • Clean, well-maintained, multi-million-dollar work environments • Exciting opportunities for management advancement within the company *Full-time benefit What You Offer: • Able to work flexible hours and on Saturdays • A clean driving record and a valid driver's license • If entry-level, working knowledge of cars highly preferred • Ability to pass background check We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. #TECH Qualifications Technician Sign-On Bonus: Morrie's is proud to offer a competitive sign-on bonus for newly hired technicians. Based on experience level, you could be eligible for a free toolbox complete with tools, or a bonus of up to $5000!

This position is responsible for the daily administration, maintenance and support of workstations, servers, security, and local network at DecoPac's corporate headquarters. The Level II Network Administrator will work as part of a Network team with junior and senior members to support ongoing operations. The Network Administrator will also manage participation in multiple simultaneous Information Technology projects involving other departments. The Network Administrator II will be responsible for implementing and maintaining heterogenous server technologies, troubleshooting network infrastructure, and performing end-user workstation support, along with a willingness and ability to travel up to 10% of the time to support remote facilities. This position reports directly to the Network Manager and works closely with all parts of the organization to ensure the confidentiality, integrity, and availability of DecoPac network resources. Key Responsibilities: Technical Knowledge: - 55% Configures, tests, and deploys physical and virtual network equipment at our on-premises and remote datacentres Configures, tests, and deploys network security software at our on-premises and remote datacentres Responsible for ensuring network device configurations align with best practices. Maintain network security through implementing policies, patching, and installing antivirus software Gain proficiency in new technologies with independent research or minimal training Participate in and lead Network projects involving new software and hardware Assign access to resources by request in adherence to security policies Support - 30% Administer servers, desktops, printers, routers, switches, firewalls, desktop phones, and smartphones. Ensure workstation IT equipment requirements are set up for new team members on the first day of employment. Resolve user issues or escalate help desk tickets from local and remote users on Windows and mac OS workstations Demonstrate new hardware and software to end users and team members Work cohesively with IT staff, departmental managers, and project managers on those projects Communicating networking issues to other employees and management, especially in training new users Interacts with end users to identify and accommodate network related needs for new technologies in a way that aligns with IT security best practices. Control and Monitoring - 15% Document and diagram new technologies Audits and maintains record of network device configurations. Monitor hardware for security, availability, and performance Responds to alerts overnight/weekends as part of an on-call rotation with the Network team Qualifications: 5+ years' experience working in network administration or related field. Relevant industry certification, such as CCNA strongly preferred. Bachelor's degree in computer sciences, information technology, or related field preferred, but not required. Hands on experience with Cisco network hardware (i.e., switches, routers, firewalls, and VPN technologies) required. Experiencing administering a Windows environment with AD, DNS, DHCP, and group policy required. Experience working with a help desk ticketing systems such as ServiceDesk Plus required. Experience working with virtualization technologies such as VMware and Microsoft Hyper-V required. Experience administering EDR platform required. Skills / Requirements: Foremost, a strong customer service attitude and interpersonal skills Aptitude to independently research and suggest new technologies Strong knowledge of network protocols (TCP/IP, BGP, OSPF, etc.). Knowledge of the Office365 suite, Exchange Online, and SharePoint Online Working knowledge of the IBM POWER8 mainframe Working knowledge of the Cisco Unified Communications phone system Familiarity with cloud networking solutions (ie: AWS or Azure) Familiarity with backups, restores, and rotations using technologies such as Commvault The ability to travel up to 10% of the time to support remote sites in the United States Ability to physically stand, bend, squat, and lift equipment weighing up to 50 pounds

Enjoy a rewarding career at CentraCare as a Resource Support Specialist within our Staffing Office! The Resource Support Specialist is responsible for creating and maintaining schedules and the coordination and appropriate allocation of personnel to units systemwide based on patient census/acuity data. Maintains statistical information, accurately interprets, follows, and supports personnel policies and procedures. Responsible for reviewing and auditing timecards for accuracy for employees in each assigned department. Supports and implements patient safety practices as appropriate. This role requires attention to detail and strong problem-solving skills. Schedule: * Full-time | 60-72 hours every 2 weeks | St. Cloud * Day and Evening shifts | Hours vary between 4am until 11:30pm * Every third weekend | Rotating holidays Pay and Benefits: * Starting pay begins at $18.68 per hour and increases with experience * Pay range: $18.68 - $28.01 per hour * Full-time benefits: Medical, dental, PTO, retirement, employee discounts and more! Qualifications: * High school diploma or equivalent required * Completion of a post-secondary secretarial program preferred. * Previous hospital experience highly preferred * Scheduling experience highly preferred * Proficient with Word, Excel, timekeeping, and scheduling applications CentraCare has made a commitment to diversity in its workforce. All individuals including, but not limited to, individuals with disabilities, are encouraged to apply. CentraCare is an EEO/AA employer.

Associate Technical Support Engineer page is loaded **Associate Technical Support Engineer** **Associate Technical Support Engineer** locations HoustonMedina, MinnesotaBedford, Massachusetts posted on Posted 30+ Days Ago job requisition id R4953 The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways - from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community. ****The Role**** ****Your Impact**** We are seeking an **Associate Technical Support Engineer** to join our industry leading software support team. The ideal candidate should be an innovative thinker, demonstrate high initiative, have great communication skills and work to the highest ethical standards. The candidate will work with our customer base to resolve problems and provide consultation with AspenTech Engineering software such as Aspen Plus and Aspen HYSYS. * Your time will be divided between solving customer technical support problems with our Engineering software via telephone/web, delivering high quality training on our Engineering product line, pre-sales support to win new customers and other department projects as needed. * Drive improvement in our Engineering software. Provide your own ideas and bring customer feedback to the R&D team to make our products better. * Serve as a technical expert and provide technical leadership in several specialized areas within our Engineering technical support team after attaining sufficient experience. * Develop and maintain Engineering training course materials and curriculum to include newly released functionality. * Author white paper solution articles for publication to the user community through our support web knowledge base. **What You'll Need** * Bachelors Degree in a STEM related Major * Hands-on problem-solving skills with a drive to deliver quality work * Excellent communication, interpersonal and customer relationship skills * Be able to work well in diverse teams composed of people with varied backgrounds * Demonstrated ability to convey complex information in a clear and concise manner * Travel to customer sites if required. Travel is usually less than 25% and may occasionally be international. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a broader perspective in decision-making. Even if you do not check all the boxes, we encourage you to apply anyway! We are curious to find out how you can bring new insights to the role or to AspenTech as an organization. #LI-DNI * recruitment information such as your application form and resume, references, qualifications and membership of any professional bodies and details of any pre-employment assessments; * your contact details and date of birth; * your gender; * your marital status and family details; * your identification documents including passport and driver's license and information in relation to your immigration status and right to work with us; * information about your contract of employment (or services) including start and end dates of employment, role and location, working hours, details of promotion, salary (including details of previous remuneration), pension, benefits, and holiday entitlement; * your racial or ethnic origin; * any criminal convictions and offences.

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: * Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. * Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. * Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. * Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. * Assists Guests by repairing and maintaining amusements equipment in a timely manner. * Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. * Assists the Guest with all requests and answers questions as needed and makes recommendations. * Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. * Notifies Manager of any Guest that is perceived to be unhappy. * Responsible for stocking, displaying, and securing merchandise in all storage areas. * Conducts merchandise inventory during and after shift, if applicable. * Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. * Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. * Properly positions and set up displays to increase Guest traffic and promote sales. * Assists in daily maintenance and organization of tech room and storage areas. * Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. * Assists with general store maintenance as directed by management. * Assists other Team Members as needed. * Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. * Must be friendly and able to smile a lot while working days, nights and/or weekends as required. * Technical and/or electrical skills preferred, but not required. * Must demonstrate ability to clearly communicate with Guests and other Team Members. * Must be at least 18 years of age. Requirements STUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: * Work days, nights, and/or weekends as required. * Work off an extension ladder. * Work in noisy, fast paced environment with distracting conditions. * Move about facility and stand for long periods of time. * Read and write handwritten notes. * Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary * Compensation is from $10.85 - $16.75 per hour Salary Range: 10.85 * 16.75 We are an equal opportunity employer and participate in E-Verify in states where required.

Sr Technical Support Engineer page is loaded **Sr Technical Support Engineer** **Sr Technical Support Engineer** locations Medina, Minnesota time type Full time posted on Posted 15 Days Ago job requisition id R6529 AspenTech is a global software leader helping industries meet the increasing demand for resources from a rapidly growing population in a profitable and sustainable manner. Our Digital Grid Management software suite, including AspenTech OSI products, helps power and utilities companies achieve superior real-time control, optimization and management for exceptional performance of complex energy networks. ****The Role**** As a Sr Technical Support Engineer, you will provide ongoing support to complex OT systems throughout the world, ensuring reliability, system performance and world-class customer satisfaction. This challenging and fast paced environment provides opportunity for engineers to expand their technical knowledge in all aspects of the energy utility industry by solving complex, real-world issues for our customer base using the tools and processes OSI provides.****Your Impact**** * Provide world-class support through creative, intelligent, efficient, and flexible solutions to a variety of technical challenges. * Build lasting relationships with customers through professional, efficient, pleasant, and helpful communication. * Gain technical expertise in all aspects of the energy utility industry through daily interactions with our global customer base. * Provide remote technical support of complex computer-based control data systems to ensure customers system is properly maintained with the highest level of reliability. * Develop leadership capacity through a supportive and engaging culture. Mentor and support junior staff to resolve related industry problems reported by customers. * Support customers as they deploy, configure and report incidents with their OSI system. * Troubleshoot, resolve, or escalate, and document customer incidents in a timely, efficient, and professional manner according to contract maintenance and warranty. * Stay up to date with relevant federal and state law and regulations and document all customer interactions. **What You'll Need** * Bachelor's, Masters degree required, preferably in Electrical Engineering, Systems Engineering or related field. * 5-8 years or relevant experience; University experience may count. * At least 1 year of experience providing customer technical support. * Strong technical background in automation and computers. * Familiarity ADMS and with public utilities is a plus. * Knowledge of computer programming preferred. * Ability to learn new tools and technologies quickly. * Ability to learn various languages such as Python or similar. #LI-WJ1 locations Medina, Minnesota time type Full time posted on Posted 13 Days Ago * recruitment information such as your application form and resume, references, qualifications and membership of any professional bodies and details of any pre-employment assessments; * your contact details and date of birth; * your gender; * your marital status and family details; * your identification documents including passport and driver's license and information in relation to your immigration status and right to work with us; * information about your contract of employment (or services) including start and end dates of employment, role and location, working hours, details of promotion, salary (including details of previous remuneration), pension, benefits, and holiday entitlement; * your racial or ethnic origin; * any criminal convictions and offences.