Remote support technician jobs in Salt Lake City, UT - 845 jobs

Stability Healthcare is seeking a local contract Interventional Radiology Technologist for a local contract job in Ogden, Utah. Job Description & Requirements Specialty: Interventional Radiology Technologist Discipline: Allied Health Professional Duration: 14 weeks 40 hours per week Shift: 10 hours, days Employment Type: Local Contract Stability Healthcare is looking for a Interventional Radiology Tech Allied contract position in Ogden, UT. IR Tech assists physicians in interventional procedures and provides diagnostic aid by conducting organ or body scans on patients. Administers small amounts of radioactive substances called radiopharmaceuticals, as well as other medications, to patients for diagnosis and treatments. 2 years of experience required *$600 travel bonus *Day 1 health insurance with United Healthcare *PTO plan -- start accruing on day 1, use during contract or cash out at the end! *Guaranteed stipend if facility calls you off *Extra hour bonus -- earn an additional hourly bonus for working over your weekly contracted hours Stability Job ID #L-807196. Pay package is based on 10 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Interventional Radiology Tech About Stability Healthcare Stability Healthcare was founded in 2009, with the mission of becoming the best Travel Nursing Agency in California. We have been rated one of the top travel nursing agencies and offer our nurses the highest paying travel nursing jobs available. We have access to the best travel assignments from 1000's of facilities. You can start the year off in sunny California, spend the Spring in the Colorado Rockies, enjoy the Summer in the Mid-West, experience the change of seasons in Boston and New York, and hit the beaches of Florida in the winter. Our Nurses work in the best hospitals and health systems in the country. Benefits Guaranteed Hours Benefits start day 1

Help Desk/ Field Support Engineer Job Description & Requirements: The Field Engineer is responsible for a broad scope of operational support and install, move, add, and change (IMAC) requests supporting the IT infrastructure in office environments, reservation centers, and airport locations. This position is responsible for implementation, support and repairs of desktop devices, applications, peripherals, telephone systems, network devices, airline specific equipment ( Kiosk, Flight Information Display Systems, Ramp Information Display Systems) and multiple server platforms. Performs, as specified in the Service Request, the physical relocation of any IT infrastructure devices (PC workstations, peripheral devices, phones, network routers, airport devices, etc.). Travel, on call, weekend work, and some off hour work required. Education: 2 - 4 years formal IT training or 3+ years equivalent experience. This position also prefers an A+ Certification. Basic Network/Server and application knowledge (MS Office, Outlook, etc.) is also required. Candidate must have troubleshooting skills (hardware/software) and Windows workstation and peripheral knowledge. Previous airline experience is preferred. Candidate must have excellent verbal and written skills. Must possess the technical expertise to apply relevant technical processes to appropriate business needs. Quals-- SLC Field Engineer supporting I.T. including 47 airports, reservations facility, and multiple departments. Responsible for client I.T. operational support, repairs, and IMAC (installations, moves, adds, & changes). Will wait for your response. Vishnu Singh Email : ****************** Phone : ************

What success looks like in this role: This role is responsible for shaping solutions, leading client engagements, and supporting the sales cycle through technical expertise, innovation, and proactive sales activities across the ServiceNow and Freshworks platforms. Key Responsibilities Collaborate closely with SE, CE, CDE & CTO organisations to develop and execute account strategies. Identify, qualify, and nurture new business opportunities within existing and prospective clients. Create pursuit kits to support sales engagements and drive pipeline growth. Develop and deliver repeatable Proof of Value (PoV) engagements and compelling product demonstrations tailored to client needs. Design and implement accelerators to demonstrate value and innovation across the ServiceNow, Freshworks and EasyVista platforms. Create migration playbooks, focusing on transitions from platforms such as ServiceNow, BMC Helix, and Cherwell. Own and complete RFP responses, ensuring alignment with client requirements and sales objectives. Draft Statements of Work (SOWs) for client projects. Lead client-facing elements of projects, including technical workshops, solution shaping, and pricing. Actively participate in marketing events, webinars, and industry forums to promote Unisys ESM solutions and generate leads. Build and maintain strong client relationships at multiple organisational levels, acting as a trusted advisor. Provide feedback to product and marketing teams based on client and market insights. Oversee project execution by the ESS delivery organisation. You will be successful in this role if you have: Required Skills & Experience Strong technical understanding of the ServiceNow platform. Proven track record in pre-sales, solution architecture, and business development roles. Ability to create technical assets such as PoVs, accelerators, and migration playbooks. Excellent communication, presentation, and client engagement skills. Experience with ITSM platforms including Freshworks, BMC Helix, and Cherwell. Ability to articulate business value and ROI of ESM solutions to both technical and non-technical stakeholders. Experience building and maintaining strong client relationships. Familiarity with sales methodologies (e.g., MEDDIC, Challenger, Solution Selling). Ability to lead workshops and shape solutions collaboratively with clients. Key Performance Indicators (KPIs) Influenced and sourced Total Contract Value (TCV). Win performance and conversion rate of PoV projects to fully scoped and funded engagements. Pipeline generation and qualification targets. Number of client meetings, demos, and workshops delivered. Contribution to upsell/cross-sell opportunities and customer retention rates. Client satisfaction scores related to pre-sales engagements. Preferred Qualifications Essential: ServiceNow certifications - CSA, CIS, and CTA. Desirable: ServiceNow CMA. BMC Helix ITSM Implementation Specialist. BMC Certified Expert / Architect. Experience with other ITSM platforms (BMC, Freshworks, Cherwell, EasyVista). Minimum 8 Years Prior experience in consulting or professional services environments. Benefit Highlights: Unisys offers an outstanding benefits package, featuring unlimited paid time off, a 401(k) match, comprehensive healthcare, HSA matching, ongoing learning opportunities, and more! We're committed to supporting work-life balance and investing in your future success. Video Interview Notice: At Unisys, we incorporate video interviews as a key part of our hiring process. This allows us to get to know you better and provide a more engaging and convenient interview experience. We appreciate your understanding and look forward to connecting with you virtually! #LI-JV1 This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government. Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at or alternatively Toll Free: (Prompt 4). US job seekers can find more information about Unisys' EEO commitment here.

Please Note: This is a Utah-based position, which will require regular in-office days each week. Additionally, employment with Medallion Bank is contingent on passing both a background check and maintaining a clean background. Who we are: At Medallion Bank we finance fun! We are an industrial loan bank that specializes in providing consumer loans for the purchase of recreational vehicles, boats, home improvement, and offering loan origination services to fintech partners. We work directly with thousands of dealers, contractors and financial service providers serving their customers throughout the United States. Medallion Bank is a small company with a big impact. We recognize our employees as our greatest asset and have a culture to prove it! How You Will Support the Team: You will be responsible for providing software, hardware, and basic desktop and network support to users in multiple locations. Responsible for Tier 1 support, which includes installing, upgrading, repairing, and lifecycle management of PCs and software, troubleshooting issues, problem-solving, and working closely with key vendors to address issues, plus onboarding and offboarding employees. What We Are Looking For: * Provide high quality hardware and software support to Medallion Bank users across multiple office locations. Range of support includes, but is not limited to, Windows desktop hardware, operating systems, Active Directory administration, networking, printers, cloud-based phone system, Microsoft and Adobe production software, as well as specific software applications associated with lending and banking-related activities. * Work closely with users and other support staff to ensure that the functionality and availability of the desktop devices and applicable software meets requirements. * Responsible for all Help Desk coverage by providing phone, email, and hands-on support, ensuring all Help Desk tickets are addressed in a timely and efficient manner. * Ensure consistent and high-quality problem resolution, which includes reassigning or escalating advanced inquiries or issues to appropriate staff, if needed. * Install, configure, and operate computer hardware and software to help users work effectively. * Participate in onboarding and offboarding employees, including software and hardware setup and systems activations and deactivations. * Capture proper documentation and approvals in accordance with change management procedures. * Performs other duties as assigned. You would be a GREAT fit with these skills: * Problem investigation, resolution, follow-up, continuous improvement, documentation and ensuring compliance with company requirements for client hardware and software support. * Working knowledge of desktop hardware, printers, scanners, and other peripheral devices. * Experience with software and hardware inventory, licensing, and warranties. * Extensive knowledge of Microsoft Office 365 products and Adobe production software. * Excellent written and verbal communication and interpersonal skills. * Self-motivated with a strong work ethic. * Superior analytical and problem-solving abilities, including exceptional attention to detail and strong organizational skills. * Must be able to occasionally lift up to 75 pounds. Preferred Level of Experience: * Minimum 3 years recent, relevant experience in a help desk or support role providing PC support required. * Minimum 2 years' experience in Active Directory and Office 365 products required. * At least 2 years' experience working with networking systems, including cabling, switching, routing, and VPN preferred. * Banking experience or experience in a regulatory environment is a plus. * Azure experience and certification(s) a plus. What's in it for YOU? * Comprehensive benefits including medical, dental, vision, disability, and life insurance * 401K with a company match * PTO including 11 federal paid holidays off, vacation time and sick time * Financial Wellness Program * Volunteer Opportunities * Awesome company culture and co-workers who love to work here - 30% of our employees have worked at Medallion Bank for 10 years. * Work Life Balance - We don't use that term lightly! * Company Wide Open Door Policy * Hybrid Work Schedule for positions that qualify

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Bilingual: French and English Shift: Tuesday - Saturday 9:30 AM to 6:00 PM or Sunday - Thursday 9:30 AM to 6:00 AM Job Description: • Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs. • Possesses expertise in the business unit(s) they support, as well as, an understanding of the IT organization's systems and capabilities. • Analyzes business partners operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions. • Assists in the business process redesign and documentation as needed for new technology. • Possesses an understanding of technological trends and uses this knowledge to bring solutions to business units supported to enhance the enterprises competitive edge. • May make recommendations for buy versus build decision. • Bachelor's Degree in Computer Science, Information Systems, Business Administration, or other related field or equivalent work experience. • Typically has 3 to 5 years of relevant technical or business work experience. Qualifications Technical support, French fluency Additional Information To get further details or to schedule an interview, Please contact Shivani Shah at **************

Helpdesk Technician II Western Partitions, Inc. (WPI) is one of the largest and most reputable interior and exterior contracting firms in the US. WPI provides superior contracting services for drywall, prefabrication, metal studs, acoustical systems, wall panels, fireproofing, firestopping, stucco, claddings, painting, windows, doors/frames/hardware, and more. Since WPI's inception in 1972, we have provided award-winning construction without sacrificing integrity, safety, or efficiency. We are proud that a significant percentage of our business comes from repeat customers. Our service-oriented, fast-track approach, coupled with an attention to detail has resulted in a superior reputation within our industry. We work hard every day to earn our customers' trust and confidence. Throughout our history, our dedication to our employees, quality of work, and customers has set us apart. The strongest characteristic of our organization is the prominent level of pride we take in every job we complete. Our employees are driven to do the job right the first time without compromise. Lastly, our customers choose WPI based on the emphasis we place on communication, trust, and respect. The Helpdesk Technician II is responsible for technical support requests related to hardware, software, and networking. This role will rely on strong technical aptitude and excellent interpersonal skills to resolve technical issues via phone, email, chat, and in person. Understand and comply with all WPI policies, procedures, and corporate safety program. Act as the first point of contact for WPI staff requiring IT support. Act as an escalation point for tier 1 Help Desk Technicians. Answer end user queries in person, via email, and over the phone. Manage assigned tickets in accordance with established service level agreements. Monitor the help desk queue and assess priority of incoming tickets. Identify issues, troubleshoot, and resolve issues to the end users' satisfaction. Troubleshoot connectivity, network, and client VPN issues. Install, maintain, and troubleshoot client applications. Troubleshoot and resolve email-based issues. Coordinate with senior team members to escalate complex problems. Document all support tickets in IT ticketing software. Update and reconcile IT inventory. Order new client computers and provision for use. Reimage existing client computers and migrate user data. Order and provision smart phones, iPads, and VOIP phones for WPI staff. Troubleshoot telecom and mobile device issues. Perform hardware repairs and upgrades. Create and maintain documentation for internal processes. Other duties as assigned. Requirements Basic Requirements Associates degree in Information Systems, Computer Science, or related field of study OR equivalent industry experience. A+, N+, MCP, or other industry level certifications recommended. Minimum Requirements Exceptional written and interpersonal skills are essential along with the ability to interact with all levels of the corporation. Proven ability to prioritize a constantly shifting workload and collaborate with other IT staff members daily. Employs a customer focused attitude towards all job duties. Must be team-oriented and thrive in a result oriented, fast paced environment. Must be able to break down problems both known and unknown in a logical, efficient manner. Strong knowledge of MS Windows operating systems. Solid understanding of core network components (TCP/IP, Active Directory, DNS, DHCP, RDS, etc). Competency with hardware and software troubleshooting. Competency with common mobile products (iPhone, iPad, Android devices). The ability to learn and apply new concepts quickly. Late night and/or weekend hours are occasionally necessary to complete system upgrades and perform maintenance. Local to office, but infrequent travel is required for IT maintenance at corporate offices and jobsites. Preferred Requirements Microsoft, CompTIA, or other industry certifications. This role is not eligible for visa sponsorship. Benefits At WPI our employees are our greatest asset. We put our people first and are proud to provide a comprehensive benefits package designed to meet the needs of our employees at every stage of life. In our commitment to fostering an environment where everyone can thrive personally and professionally, we offer: Competitive pay Incentive bonus plan 401(k) retirement savings plan with match Medical, prescription drug, dental and vision insurance plans with flexible spending account option Life insurance, accidental death, and disability benefits Flexible paid time off policy and paid holidays Professional development opportunities and certifications WPI provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. WPI is a background screening, drug-free workplace. This job description is intended to outline the general nature and level of work being performed by employees. It is not designed to cover or contain a comprehensive list of responsibilities, duties, or skills required of the employee of this job. Furthermore, this description is subject to change at the discretion of the company, with or without notice. Full compensation packages are based on candidate experience and certifications. Utah pay range$60,000-$70,000 USD

Product Support Technician Success Profile * This role is advertised as Technical Support Specialist but internally the role will be labeled Product Support Specialist. Wavetronix is seeking a skilled and motivated individual to join our support team as a Product Support Technician. A successful candidate will be responsible for providing technical support and assistance to our customers while maintaining strong relationships with them. The Product Support Technician will play a crucial role in ensuring customer satisfaction and promoting the effective use of our products. Note: This role will be open in our Springville, UT, Nashville, TN, and Oviedo, FL location. Any location will be required to work onsite M-F 5am-2pm MT/6am-3pm CT/7am-4pm ET. A successful Support Technician Success will: * Provide world-class support for Wavetronix products on the phone, via email, and in person. * Document and track all customer interactions in CRM, including cases, activities, and communication. * Track and update RMAs providing reports/updates to customers and internal teams. * Demonstrate expert-level knowledge of all Wavetronix products, including hardware, software, drivers, and licenses. * Master installation, configuration, and troubleshooting of Wavetronix products. * Provide support for on-site installation/configuration of products and diagnose technical errors or problems, either over the phone, via email, or in person. * Document processes, produce detailed trip reports, and maintain CRM knowledge base. * Collaborate with the team, share information across the organization, and ensure final resolutions for support issues. * Comprehend customer requirements, make appropriate recommendations, and escalate support issues when necessary. * Provide technical training on products to customers, both in the field and in-office. * Work flexible shifts, adapt workflow to changing project schedules, and travel to multiple locations. * Build positive relationships with customers and provide excellent customer support. * Vet customers for access to the Wavetronix customer portal, assign access levels, and update accurate information in CRM. * Maintain an expert-level understanding of Dynamics 365 Customer Service. * Possess strong written and verbal communication skills. * Collaborate actively in a team-oriented environment to accomplish shared goals and support cross-functional initiatives. * Communicate proactively and professionally with team members and managers to ensure alignment, share updates, and resolve issues. * Participate in ongoing training and development opportunities to enhance personal growth, improve job-related skills, and contribute to team success. * Perform other duties, tasks, and responsibilities, including as listed in GlassFrog, and support other teams as assigned, which may fall outside the essential duties and responsibilities. Requirements: * Previous experience in a similar technical support role. * Strong technical background with a technical degree or certifications * IMSA Signal Technician Level I or Level II (Field) a plus but not required. * Excellent problem-solving and troubleshooting skills. * Proficiency in using CRM systems, preferably Dynamics 365 Customer Service. * Knowledge of networking concepts. * Exceptional written and verbal communication skills. * Ability to work independently and within a team. * Willingness to travel to multiple locations as required. * Self-motivated and driven to achieve customer satisfaction. * Strong organizational and time management skills. Compensation: 19-28/hr More specifically, the successful Product Support Technician will exhibit core competencies based on an aggressive training schedule as follows: 3 Month Milestones * Understand company core values, strategies, and initiatives. * Demonstrate functional knowledge to troubleshoot, test, repair and service Wavetronix technical equipment. * Able to effectively use mobile and desktop tools and applications. * Have a positive relationship with Wavetronix customers. * Able to understand and effectively communicate technical procedures and processes to customers. * Comprehend customer requirements and make appropriate recommendations to the client. * Effectively communicate and cooperate with Technical Services and share information across the organization. * Demonstrate a functional knowledge of the RMA process. * Navigate CRM and ERP systems proficiently and demonstrate the ability to create records in both systems. 6 Month Milestones * Master installation and configuration of Wavetronix products. * Demonstrate the ability to troubleshoot, test, repair, and service technical equipment. * Demonstrate functional knowledge of Wavetronix non-core product line. 12 Month Milestones * Ability to install, configure, troubleshoot, and demonstrate all Wavetronix products. * Learn intersection and controller cabinet basic operation. * Perform at least 5 solo technical customer visits. Wavetronix is the leader in radar in the Intelligent Traffic Industry. Our best Product Support Technicians can work with all kinds of people, from roadside technicians to city planners and engineers. Candidates must be able to communicate effectively via email, phone and in person. Candidates should be willing to get their hands dirty and solve the customer's problem, document the problem, and teach others how they solved that problem. If you are a dedicated and customer-oriented individual with a passion for technical support, we encourage you to apply for the position of Product Support Technician. Join our team and help us deliver world-class support to our valued customers. About Wavetronix Wavetronix' core purpose is to enable rewarding careers and foster personal development. Today, we meet that purpose by creating innovative technologies that make the world's roads safer and more efficient. Our core values include putting people first and embracing a growth mindset. We lead with insight and innovation; seek out, embrace, and solve difficult challenges; and strive to change the way our customers approach their problems. As a result, we have enjoyed strong growth over the last 25+ years. We continue to invest in long-term growth, creating even more opportunities. Wavetronix is an affirmative action equal opportunity employer.

Collegis Education is a marketing and technology education solutions company that offers industry-leading services for colleges and universities of every size in every sector. Using a proactive and data-driven approach, Collegis Education empowers institutions to make a broader impact by providing insights that help grow enrollments, improve student outcomes and optimize expenses. With several decades of experience working within the higher education industry, the team at Collegis Education was founded within the walls of a college and expanded to help change more lives through education. Currently, the infrastructures established by Collegis Education support more than 40,000 students nationwide. For more information about Collegis Education, please visit ************************** The IT Support Specialist Supervisor position is an excellent opportunity for career-minded and goal-oriented individuals to provide exceptional managed IT services to our partners. The ITSS Supervisor's primary responsibilities include managing a team of IT Support Specialists supporting Windows desktop, MAC OSX and Windows server operating systems through performance management metrics. The position will ensure that the corporation's Windows/MAC environments are maintained according to industry best practices. Leadership tasks over their teammates include monitoring daily work activities, coaching, and, if needed, correction. Primary Responsibilities, Essential Functions and Requirements: * Supervision and mentorship of employees at local and remote locations * Partner with Support Services Leadership to develop and implement strategies and training initiatives to increase Support Specialist effectiveness * Mentors employees through sharing information, skill coaching, and suggesting effective initiatives that will assist an agent in providing excellent customer service. * Provide periodic review of employees that includes coaching customer service, technical ability and additional skill building as determined during review (Additional reviews may be staged on an ad-hoc basis, but a scheduled review is required on an annual basis) * Responsible for mid and year-end performance reviews and regular reporting to Leadership as needed. * Sustain project updates and status reports to leadership on regular basis * Maintains strong understanding of partner's environments, including but not limited to software applications, learning management systems, and account creation procedures. * Drive best practices for remote desktop management, automation of imaging\updating, and proactive maintenance of supported systems. * Maintain and enforce the asset refresh program to keep technology in an up-to-date fashion. * Maintain desktop application inventory and assist with software licensing maintenance * Provide purchase approval and assist with providing financial forecasts for computer replacement and purchase * Define and maintain security procedures and policies; enforce these policies with ITSS team members * Monitoring, supporting, and troubleshooting systems issues * Adhere to and enforce the appropriate information security policies based on the sensitivity of company data and report any security related issues * Reduce risk of theft, fraud, or misuse of information assets by acting as the data steward for the application(s) you administer. * Manage and mentor student-work studies. * Continue training for ITSS team members on process and procedures. Requirements * Relative industry certifications are considered a plus * Operations experience * Must be willing to work some weekend shifts in support of maintenance and participate in on-call rotation duties. * Minimum of 2-years management, lead experience, or highly skilled technical background. * Ability to work a flexible schedule that may include nights and weekends * Strong communication skills and proven track history of excellent customer service * General knowledge of the higher education industry preferred * Strong analytical and problem solving skills * Strong PC & MAC troubleshooting skills * Familiarity with multiple operating system platforms, specifically O365 environment and Windows * Server operating environment troubleshooting skills * Ability to convey technical topics to a wide variety of callers with varying technical skill levels. * Excellent written and verbal communication; Must be able to thoroughly document implementations, modifications and removals Education, Certifications and Licensures: * Bachelor of Science, Computer Science, MIS degree or equivalent experience Beware of scams: Please note that all inquiries regarding Collegis Education job postings will come from an email domain ********************** *************************. Collegis Education is committed to the policy that all persons shall have equal access to its programs, facilities, and employment without regard to race, color, creed, religion, national origin, sex, age, marital status, disability, public assistance status, veteran status, or sexual orientation. Salary Description 70,000-90,000

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

IIT Support Specialist (Information and Instructional Technology Support Specialist) Position Goal:This position provides direct tier 1 support, Instructional Technology and Informational Technology. The Instructional Technology support aspect of the position provides technical support to Faculty, Administration, and staff in the utilization of classroom technology, configuring and maintaining web-enhanced and virtual courses, provide technical assistance for the course staging process, and online testing.The Information Technology aspect of the position provides desktop support to campus leadership, local faculty, staff and students with quality customer service, support, tools, and training needed to meet their educational goals. This position will be the primary technology service provider for the campus (with escalation support from IT Services) via email, telephone, ticketing system, and remote desktop. Position Responsibilities: 1.Provide technical assistance to end users primarily during normal business hours (some after hours and overtime work required). 2.Provide support for computerized testing and instructional classroom technology. 3.Support for applications utilized by faculty in the delivery of online, virtual, and web-enhanced courses. 4.Provide direct support to faculty for hosting web conferences. 5.Answer questions and troubleshoot computer, phone, and network problems for users in person, or via telephone or remote access, using basic trouble ticketing software. 6.Provide assistance in the use of computer hardware and software, including printing, installation, word processing, spreadsheets, email, operating systems, network and wireless connections, and provisioning mobile devices. 7.Provide support with user account management and permissions for employees and students. 8.Provide desktop application support for Windows, Microsoft Office, and various software applications. 9.Assist IT team with inventory, asset management, documentation, and utilization tracking. 10.Maintain computer, network, phones, and audio-visual technology in classrooms, labs, libraries, conference rooms, and offices. 11.Install, configure, and maintain Windows operating systems and desktop applications. 12.Direct faculty to current technical and college-wide resources (i.e., Online Library, LMS, Screencast-O-Matic, ERC, etc.). 13.Create technical support and How-To video to assist faculty and students. PositionRequirements Education:AssociatedegreeinInformationTechnologyorrelatedfield.Extensiveexperience and applicable IT certifications may be substituted for education on a case by case basis. Experience:MinimumtwoyearsexperienceinITdesktopsupport,customerservice,helpdesk, and general technology support. Skills/Special Qualifications: Customer satisfaction- and service-oriented; good interpersonal, typing,andverbal/writtencommunicationskills;goodprioritizationandmultitaskingskills;fast, solid learner and team player; professional, self-motivated, and trustworthy; good diagnostic, analytic, and troubleshooting skills; detail-oriented, reliable and dedicated.Excellent PC hardware, software, and audio-visual technology knowledge; Microsoft networking skills required including basic knowledge of Microsoft Active Directory and Outlook; A+,Network+, MCSP, and similar IT industry certifications a plus Physical/MentalDemands&WorkEnvironment: Ability to lift, move, and carry typical IT hardware up to 30 pounds.

Must Have Technical/Functional Skills 1. Problem-Solving: Strong analytical and problem-solving skills to diagnose and resolve technical issues efficiently. 2. Communication: Excellent verbal and written communication skills to interact effectively with users and team members. 3. Certifications: Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar are advantageous. 4. AV Equipment Knowledge: Familiarity with setting up and troubleshooting AV equipment and video conferencing tools like Microsoft Teams. 5. Technical Certifications: Additional certifications such as ITIL, CompTIA Network+, can be beneficial. 6. Customer Service Skills: Strong customer service orientation to provide a positive user experience. 7. Physical Requirements: Ability to lift and move computer equipment and perform tasks that may require physical effort. Salary Range $55,000-$65,000year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SP1

Reporting to a Technical Support Supervisor, the Technical Support Specialist will act as a critical resource for Control4 customers in the custom electronics industry. This role requires deep technical knowledge, advanced problem-solving abilities, and expertise in supporting a wide array of products and technologies in the smart and connected ecosystem. The Control4 Technical Support Specialist will handle technical inquiries, installation guidance, troubleshooting, configuration support, and service needs for Control4 in addition to a vast portfolio of 100+ brands and solutions, which requires commitment and ownership beyond the level of a traditional technical support role. This role is suited for an individual with a minimum of 2 years of Control4 installation and programming experience who is passionate about emerging technologies, eager to tackle challenges, and capable of quickly adapting to new tools and platforms. The Control4 Tech Support Specialist will excel at navigating complex issues, providing creative and effective solutions, and empowering our fellow professionals with the knowledge and confidence to succeed. **Key Responsibilities** + Serve as the primary technical resource for Control4 customers, delivering expert-level support for **installation** , **configuration** , **troubleshooting** , and **return processing** needs. + Providing basic support for 80+ third-party brands with limited or no formal training. + Provide Tier-1 support for ADI and Snap One's 20+ exclusive brands and solutions. + Manage and resolve complex technical issues spanning a diverse range of products, brands, and categories, including but not limited to: Audio/video distribution (analog, digital, IP), home theater systems, commercial audio (70V, DSPs, mixers), TVs and displays, digital signage, music streaming, surveillance and security systems, HVAC and lighting control, home automation, video conferencing, power management, structured wiring, custom mounts, and more. + Aid in the creation and maintenance of technical documentation, including detailed troubleshooting guides, configuration procedures, and knowledge base articles to support internal teams and external customers. + Process product returns efficiently while ensuring adherence to technical verification protocols. + Participate in beta testing of new products and solutions, providing actionable feedback to product teams. + Actively contribute to team training initiatives by sharing insights and techniques to enhance team performance. **YOU MUST HAVE:** + 2+ years of professional experience installing and/or programming Control4 products. + Hands-on experience installing, configuring, and troubleshooting surveillance, professional audio video, and other technology solutions. + Experience troubleshooting across multiple product categories and technologies. + Experience with IoT, audio/video, networking, home automation, and surveillance technologies. + Demonstrated problem-solving skills and ability to learn and apply new technical concepts quickly. + Exceptional English communication skills, both verbal and written, with a customer-first mindset. **WE VALUE:** + Control4 Automation Programmer certification or Control4 Certified Technician certification. + Advanced networking knowledge, including VLANs, firewalls, managed switches, and enterprise wireless setups. + Experience with ADI's proprietary exclusive-brand products and platforms: OvrC, Luma, Binary, WattBox, Clare, and others. + Experience in commercial and residential audio/video systems, including DSPs, projectors, and streaming solutions. + Experience with professional specialized technology systems such as motorized window treatments, centralized lighting, and power management solutions. **WHAT"S IN IT FOR YOU:** + Competitive salary and comprehensive benefits package. + Opportunities for professional development and career advancement. + Collaborative work environment with access to cutting-edge technology. \#LI-JS1 Resideo Technologies has announced its intention to spin off ADI Global Distribution and establish it as a separate, publicly traded company. Under this plan, ADI will continue its role as a leading global wholesale distributor serving commercial and residential markets, while Resideo will retain its manufacturing and product-solutions business. Upon separation, both companies will operate independently to better serve their respective markets and customers. The spin-off is currently targeted for completion in the second half of 2026, subject to customary conditions. Resideo is a $6.76 billion global manufacturer, developer, and distributor of technology-driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home comfort markets. Our products are found in more than 150 million residential and commercial spaces worldwide, with tens of millions of new devices sold annually. Trusted brands like Honeywell Home, First Alert, and Resideo power connected living for over 12.8 million customers through our Products & Solutions segment. Our ADI | Snap One segment spans 200+ stocking locations in 17 countries, offering a catalog of over 500,000 products from more than 1,000 manufacturers. With a global team of more than 14,000 employees, we offer the opportunity to make a real impact in a fast-growing, purpose-driven industry. Learn more at ************************ At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the ****************************************************************************************************************************************************** If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.

We are obsessed with the hero's journey at JobNimbus. Every person has a hero's journey-Hermione Granger, James T. Kirk, Frodo Baggins, Anna & Elsa, Nacho Libre, and even YOU! This is our "call to adventure" to come check out JobNimbus. What do you have to lose? You might make a few new friends, learn about a sick new company doing some amazing things, and maybe even land a new job! Mission: Provide world-class technical support and training in a timely manner to our users and internal departments. What You'll Be Doing: * Communicate in a timely and professional manner with users via email, chat, and/or phones. * Troubleshoot and test software issues and escalate findings to the technical escalation team if needed. * Proactively submit feedback recommendations on the user's behalf to improve the product. * Provide best practices and assistance to customers on how best to implement JobNimbus * Help drive process improvements by working cross functionally to enhance communications and tools designed to improve the customer experience and build customer loyalty * Assist in company events and trade shows * Be an expert in JobNimbus, so you can guide new users and other departments as well as answer their questions What Makes You the Hero for This Job: * Preferred: 1-2 years of technical support experience * Preferred: 1+ years of customer support experience * Preferred: 1+ years of QuickBooks Experience * Analytical and problem-solving skills * Multitasking and organizational skills * Ability to answer a high volume of calls, chats, and/or emails daily * Ability to share and collaborate on work among a Technical Support team * Attentiveness and patience * Time-management skills * Ability to find the positive in any situation * Technical Knowledge and Troubleshooting Skills * Interpersonal and customer service skills Superpowers: * Extreme Ownership. You own the outcomes, drive initiatives, and solve problems proactively. If you need direction and someone to hold your hand, this job is not for you. * Customer Obsessed. Everything we build should leave our customers saying, "Aw dip. This product is off the charts cool. Whoever wrote that code deserves a raise!" * Proactive Learning. You stay ahead of the curve, continuously learning and implementing cutting-edge technologies. * Team Commitment. You build, mentor, and lead a high-performance engineering team that delivers results together. * Self Awareness. You know your strengths, weaknesses, and how to surround yourself with the right talent to succeed. Mentor (Hit us up to get more information) Matt Nelson - Specialist in hiring amazing people, lover of music, Connect Four, ping pong, tennis, pickleball, photography and recruiting. JobNimbus is proud to be an equal opportunity / affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, Veteran status, or other legally protected characteristics. This position may require the successful completion of a criminal background check and/or drug screen. If you have a disability or special need that requires accommodation, please let us know in the application. If you have any questions regarding this job post, please email [email protected].

Job Description At ASI, we are revolutionizing industries with state-of-the-art autonomous robotics solutions. Within the fields of agriculture, construction, landscaping, and logistics, we deliver technologies that enhance safety, productivity, and efficiency. With our core values of Simplicity, Safety, Transparency, Humility, Attention to Detail and Growth guiding everything we do, we're shaping the future of automation in dynamic markets. Headquartered in the scenic landscapes of Northern Utah, ASI boasts a 100-acre proving ground where innovation meets reality. What sets us apart is our state-of-the-art autonomous software that seamlessly interfaces with a diverse range of Original Equipment Manufacturers (OEM), distinguishing us as a trailblazer in the autonomous software landscape. Our solutions extend across nine industries, from automotive to logistics, empowering clients with remote control, teleoperation, and fully automated solutions. ASI's influence is felt globally, with our robotic automation products integrated into the operations of renowned companies and government agencies. Our prestigious clientele includes industry giants that are household names. By joining ASI, you become an integral part of a team that is revolutionizing how the world moves, operates, and automates. Summary As an IT Help Desk II, you provide support to end users for computer, application, system, device, access, and hardware issues. You identify, research, and resolve technical problems with some complexity. You also respond to telephone, email, and online requests for technical support. In addition, you document, track, and monitor the problem using applicable systems and tools. You may coordinate with other teams or departments to resolve user problems. Responsibilities Serve as the first point of contact for employees seeking technical assistance by phone, email, or other IT helpdesk requests. Perform remote troubleshooting through diagnostic techniques. Researches and resolves routine technical problems. Walk employees through the problem-solving process. Handles moderately complex issues and problems and refers more complex issues to higher-level staff. Follow up and update employees on the status of solutions. Required Qualifications Classes, Associates degree, or technical certification in IT or related field. 4-6 years of general work experience. Good understanding of computer systems, mobile devices, and other tech products. Solid understanding of how to research troubleshooting technical issues. Ability to diagnose and resolve basic technical issues Good communication skills, written and verbal. Customer-oriented and cool-tempered At Autonomous Solutions, Inc. (ASI), we are committed to fostering a diverse, inclusive, and equitable workplace where all employees and applicants have equal opportunities. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other legally protected characteristic. ASI complies with all applicable federal, state, and local laws regarding non-discrimination in employment and is dedicated to providing reasonable accommodations for individuals with disabilities throughout the hiring process. Your employment with ASI will be "at-will", meaning that either you or ASI may terminate your employment at any time for any reason, with or without cause. Job Posted by ApplicantPro

Reporting to a Technical Support Supervisor, the Technical Support Specialist will act as a critical resource for Control4 customers in the custom electronics industry. This role requires deep technical knowledge, advanced problem-solving abilities, and expertise in supporting a wide array of products and technologies in the smart and connected ecosystem. The Control4 Technical Support Specialist will handle technical inquiries, installation guidance, troubleshooting, configuration support, and service needs for Control4 in addition to a vast portfolio of 100+ brands and solutions, which requires commitment and ownership beyond the level of a traditional technical support role. This role is suited for an individual with a minimum of 2 years of Control4 installation and programming experience who is passionate about emerging technologies, eager to tackle challenges, and capable of quickly adapting to new tools and platforms. The Control4 Tech Support Specialist will excel at navigating complex issues, providing creative and effective solutions, and empowering our fellow professionals with the knowledge and confidence to succeed. Key Responsibilities * Serve as the primary technical resource for Control4 customers, delivering expert-level support for installation, configuration, troubleshooting, and return processing needs. * Providing basic support for 80+ third-party brands with limited or no formal training. * Provide Tier-1 support for ADI and Snap One's 20+ exclusive brands and solutions. * Manage and resolve complex technical issues spanning a diverse range of products, brands, and categories, including but not limited to: Audio/video distribution (analog, digital, IP), home theater systems, commercial audio (70V, DSPs, mixers), TVs and displays, digital signage, music streaming, surveillance and security systems, HVAC and lighting control, home automation, video conferencing, power management, structured wiring, custom mounts, and more. * Aid in the creation and maintenance of technical documentation, including detailed troubleshooting guides, configuration procedures, and knowledge base articles to support internal teams and external customers. * Process product returns efficiently while ensuring adherence to technical verification protocols. * Participate in beta testing of new products and solutions, providing actionable feedback to product teams. * Actively contribute to team training initiatives by sharing insights and techniques to enhance team performance. YOU MUST HAVE: * 2+ years of professional experience installing and/or programming Control4 products. * Hands-on experience installing, configuring, and troubleshooting surveillance, professional audio video, and other technology solutions. * Experience troubleshooting across multiple product categories and technologies. * Experience with IoT, audio/video, networking, home automation, and surveillance technologies. * Demonstrated problem-solving skills and ability to learn and apply new technical concepts quickly. * Exceptional English communication skills, both verbal and written, with a customer-first mindset. WE VALUE: * Control4 Automation Programmer certification or Control4 Certified Technician certification. * Advanced networking knowledge, including VLANs, firewalls, managed switches, and enterprise wireless setups. * Experience with ADI's proprietary exclusive-brand products and platforms: OvrC, Luma, Binary, WattBox, Clare, and others. * Experience in commercial and residential audio/video systems, including DSPs, projectors, and streaming solutions. * Experience with professional specialized technology systems such as motorized window treatments, centralized lighting, and power management solutions. WHAT"S IN IT FOR YOU: * Competitive salary and comprehensive benefits package. * Opportunities for professional development and career advancement. * Collaborative work environment with access to cutting-edge technology. #LI-JS1

Reports To: IT Director Midwest D-Vision Solutions/Midwest Commercial Interiors is seeking an IT Support Specialist (early-career to mid-level) to provide high-quality end user support and assist with broader IT initiatives that promote efficiency, security, and long-term growth. This role is ideal for someone who genuinely enjoys helping others, communicates clearly, and is committed to learning and growing within their IT career. While prior experience is valuable, we place greater emphasis on personality, professionalism, and a strong service mindset. The right candidate will be dependable, curious, and eager to develop their skills with guidance and hands-on experience. The IT Support Specialist will serve as a friendly and trusted point of contact for employees while also gaining exposure to larger IT projects and modern technologies. Key Responsibilities Provide day-to-day technical support for end users, including troubleshooting hardware, software, and basic network issues Respond to helpdesk tickets, phone calls, and walk-up requests in a professional and timely manner Support Microsoft Windows environments, Microsoft 365, printers, mobile devices, and common business applications Assist with onboarding and offboarding of employees, including device setup, account provisioning, and access management Document issues, resolutions, and procedures to help improve internal IT processes Escalate complex issues appropriately while maintaining clear communication with users Assist with IT projects such as system upgrades, deployments, automation initiatives, and process improvements Work closely with the IT Director and other stakeholders to identify opportunities for efficiency and improvement Required Skills and Qualifications Strong customer service and interpersonal skills with the ability to communicate clearly with non-technical users Basic to intermediate knowledge of Windows operating systems and common business software Familiarity with Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) Ability to troubleshoot and think through problems in a structured, logical way Willingness to learn new technologies and take on increasing responsibility Strong organizational skills and attention to detail Ability to work independently as well as part of a team Preferred Qualifications Prior experience in a helpdesk, desktop support, or technical support role Basic understanding of networking concepts (DNS, DHCP, VPNs) Experience with ticketing systems and documentation tools Exposure to cybersecurity tools, remote support tools, or cloud platforms such as Azure Experience working with Active Directory (user accounts, groups, permissions) is preferred Relevant certifications (CompTIA A+, Network+, Microsoft certifications) are a plus, but not required What We Offer Opportunity to grow within the IT department and expand technical skills Hands-on experience with real-world IT projects and modern tools Supportive and collaborative work environment Competitive compensation based on experience Benefits package including [health insurance, PTO, retirement, etc.] Why Join Midwest D-Vision Solutions/Midwest Commercial Interiors We value people who take pride in their work, treat others with respect, and are motivated to continuously improve. This role offers a clear path for growth, mentorship, and the chance to make a meaningful impact across the organization. How to Apply Interested candidates should submit a resume and brief cover letter outlining their experience and interest in the role. Thank you for your interest in joining Midwest D-Vision Solutions/Midwest Commercial Interiors.

IT Help Desk - Graveyard shift The Company Ensign Services is a progressive company that provides service and support to over 360 long-term care facilities and other affiliated entities with over 55,000 employees. We are a unique company with a flat structure that allows our independent affiliates to make decisions that best fit them. Our affiliated entities are located across more than a dozen states, and we are continuing to grow. What sets Ensign Services apart from other companies is the quality of our most valuable resource - our people. We take our core values of CUSTOMER SECOND, ACCOUNTABILITY, PASSION FOR LEARNING, LOVE ONE ANOTHER, INTELLIGENT RISK TAKING, CELEBRATION, and OWNERSHIP (CAPLICO) seriously and strive to provide a work experience that proves it! Regular duties and responsibilities will primarily include the following - Troubleshooting remote desktops, laptops, printers, and other hardware peripherals Assisting users in resolving issues related to email, data, and productivity applications within a Citrix environment Helping users access key clinical and financial applications, including PointClickCare, Net Health, and Workday, creating accounts and resetting passwords as needed Assisting with other IT support responsibilities as needed The Help Desk position will focus on responding to incoming support phone calls, as well as addressing tickets that are emailed into the support queue. Agents are expected to provide a great customer service experience and maintain key performance standards that help drive success. Preferred Qualifications 1+ years of experience providing technical support and troubleshooting computer equipment preferred or comparable education/certifications. Good troubleshooting methodologies and basic knowledge of, including but not limited to the following - Windows 10, Office 2013/2016/2019, Citrix fundamentals, Microsoft Exchange and Active Directory, Networking fundamentals and protocols, Information security practices, Computer Devices and Printer/Scanner configuration and support Outstanding communication skills, both written and verbal - ability to communicate clearly with end users over the phone and via email Ability to be proactive in your day-to-day responsibilities and work with minimal supervision Ability to prioritize, multitask and work under time constraints Ability to rapidly learn, and integrate new practices and knowledge into your troubleshooting and support processes Ability to be flexible and adapt to changes in regard to expectations and the organization Ability to hold peers accountable for and work as a team to achieve success Ability to travel onsite to our office location in Salt Lake, UT Shift Options We are looking to fill a Graveyard Shift. 4/ 10s shift Sunday night (9PM)- Thursday Morning (7:30AM) Compensation We offer a competitive wage dependent on experience and/or education. Starting range is between $20/hour and $22/hour with a $1 differential for hours worked at night. Additional Information Position Type: Regular Full Time Employee Benefits: Medical, dental, vision, and life insurance, 401(k) with company match, vacation pay, holiday pay, fun and supportive work environment Location: Salt Lake City, UT (no remote options) Job ID: 1131