Remote support technician jobs in South Carolina - 1,283 jobs
Desktop Support Technician
Teksystems 4.4
Remote support technician job in Columbia, SC
* Advanced knowledge of managing workstation, laptops and handheld tablet devices. Resource will be able to leverage toolsets for workstation image, troubleshooting and hardware/software break fix * This position will be 100% onsite. supporting a station at an international hub of over 200 users. ( high profile site)
* Experience as a PC Technician/Desktop Support Specialist preferred with an in depth knowledge of hardware/software installation, configuration, troubleshooting and resolving Windows Desktop related issues.
* Experience with the following technologies a plus: Installing Windows system Images, AD, HP and Dell hardware platforms, Service desk software, and remote control utilities.
* Ticketing Tool Required (preference ServiceNow their system is GSN)
* Soft Skills: Will be working with all levels of the organization (C-Suite Level: Vice presidents, President, CIO, and all the way down to our lowest level associates)
o Active Directory: Able to make changes to profiles, security settings, etc.
* Must be able to work independently to complete end-user requests, troubleshoot problems and escalate unresolved technical problems to proper level.
* Candidate should have a background that includes meeting or exceeding SLA's and working in a team environment to complete tasks. Knowledge of Service desk, Call escalation, metrics reporting, and working with technical staff preferred. Candidate must maintain a high standard of customer service and satisfaction
*Skills*
Desktop, Troubleshooting, Support, imaging, active directory, Windows 10, powershell scripting, servicenow
*Top Skills Details*
Desktop,Troubleshooting,Support,imaging,active directory,Windows 10
*Additional Skills & Qualifications*
* High-school diploma and 3 years IT experience preferred.
* Technical certifications preferred - CompTIA A+
* Strong written and communication skills as well as the ability to maintain a regular and predictable attendance are necessary.
* This position may require bending, lifting, and/or pulling. Technicians will require the ability to lift up to 30lbs (Printers, Monitors and General hardware) and perform other duties related to technical support as assigned
*Experience Level*
Intermediate Level
*Job Type & Location*This is a Contract position based out of Columbia, SC.
*Pay and Benefits*The pay range for this position is $25.00 - $27.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Columbia,SC.
*Application Deadline*This position is anticipated to close on Jan 19, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$25-27 hourly 5d ago
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Operations Support Specialist - MTC
Savannah River Nuclear Solutions 4.5
Remote support technician job in Aiken, SC
13-Jan-2026
Operations Support Specialist - MTC
National Nuclear Security Administration
10610BR
Who We Are
As the Savannah River Site's management and operations contractor since 2008, Savannah River Nuclear Solutions (SRNS) makes the world safer. With safety and security in the forefront, SRNS develops innovative approaches to deliver on our environmental commitments and nuclear materials challenges; supplies products and services necessary to maintain the nation's nuclear deterrent; secures nuclear materials to prevent unwanted proliferation; and transforms nuclear materials into assets and stable wasteforms. The SRNS workforce is highly capable, engaged, and adaptable to meet existing and expanding missions. SRNS employees apply superior expertise and innovative solutions to complex and challenging national and global issues. We have the knowledge to address a range of national and international nuclear issues. We make the world safer - and you can, too.
Job Family
Operations
Discipline
Operations Support
Career Level
T3
Salary Range
$79,200 - $111,000
Note for Salary
This is the range within which SRNS expects the majority of qualified candidates would enter this role if offered. Actual offers may be more or less than the amounts shown depending on candidate's qualifications, experience, internal equity, and other factors.
Job Family Description
Operations personnel have overall responsibility for the execution of nuclear non-proliferation, defense programs, and environmental remediation mission activities, as well as the management and coordination of multi-functional areas. This includes Radiological, Maintenance, Engineering, Nuclear Criticality, Quality Assurance, Nuclear Material Control & Accountability, and Weapons Production activities. Operations personnel oversee the safe and efficient functioning of plant systems, equipment, and machinery in a nuclear setting. They monitor operational parameters, conduct routine inspections, and ensure adherence to safety protocols and regulatory requirements. They may respond to alarms, troubleshoot various issues, and implement corrective actions as needed to maintain operational stability.
Discipline Description
Operations support personnel provide general direction, guidance, data analysis or administrative support to ensure the implementation and maintenance of operations and programmatic functions. These functions will typically be in direct or indirect support of a specific facility (or facilities), location or functional area. They perform routine facility or area walkdowns, procedures reviews, inspections, or evaluations to ensure the safe and efficient operation of the facility. They conduct inspections and provide direction on resolution of issues identified. They perform various administrative or program functions in conjunction with or in support of operational program compliance, cost and budget, planning and scheduling, training, projects or special projects or related areas. Operations support personnel lead ad hoc teams in resolving moderately complex technical or programmatic compliance issues, events and concerns directly or closely associated with operations areas. They prepare and review technical work documents. They coordinate the functions of construction, operations, work control, maintenance, projects and other facility support personnel in facility operations and maintenance activities. They conduct and track training for operations personnel on systems and equipment and evaluate and critique performance. They support operations activities directly as needed by maintaining ancillary plant qualifications. They fulfill various operations support functions necessary to meet regulatory, industrial safety, and operational requirements.
Some Typical Duties & Responsibilities Include:
The PPOP Operations Support Specialist job duties will include the following:
* Serves as the primary machining specialist for lathes, mills, CMM and associated machining equipment.
* Provides independent oversight of work activities while ensuring compliance with institutional and facility requirements.
* Coordinates all work within assigned facility and ensures work activities, procurement, tooling, fixturing and machining are within the scope of the facility safety basis.
Required Qualifications
* Associate's degree in relevant field plus completion of applicable certification or on-the-job training plus at least 1.5 years of experience (YOE) in an applicable role, OR High school diploma plus completion of applicable certification or on-the-job training plus at least three years of experience (YOE) in an applicable role
* Equivalencies to experience and education requirements will be considered
* Ability to obtain and maintain a Q Clearance.
We'd Also Like to See
Technical associates preferred. Experience in complex industrial or nuclear, or machining experience is preferred. Understanding of applicable environmental laws and regulations, DOE orders, SRS policies preferred. May require security clearance and human reliable program acceptance.
Career Band
Technical Support
Career Band Description
* Roles in this band contribute to the business processes to achieve results by providing support of a technical nature to others who use the resulting information, materials, and/or analysis.
* Performs technical work, often in support of professional roles
* Typically requires vocational training or the equivalent experience
* Performs duties according to established procedures
Career Level Description
Requires full proficiency gained through job-related training and considerable on-the-job experience to perform a range of tasks; identifies key issues and patterns from conflicting data; completes work with limited degree of supervision, and may act as an informal resource for colleagues with less experience.
Security Clearance Information
SRNS is required by DOE to conduct a pre-employment drug & alcohol test and background review that includes checks of personal references, credit, criminal records, and employment history, and education verifications. Positions with SRNS may require applicants to obtain and maintain a DOE L or Q-level security clearance, which requires U.S. citizenship. Factors such as pre-employment background review results, dual citizenship status, and unpaid and/or unfiled taxes may impact your ability to obtain a security clearance. This list of factors is not exhaustive; pre-employment information and security clearance requests are reviewed on a case-by-case basis.
Clearance Required to Perform Job
Q
What We Offer
Savannah River Nuclear Solutions (SRNS) Benefits team is constantly assessing trends in the benefits area to provide the best possible services to our workforce. We ensure high quality outcomes of each service provider by consistent monitoring and oversight for positive results. We also negotiate cost effective premiums that will meet the needs of our evolving workforce. Your SRNS Health & Welfare benefits provide peace of mind and financial protection for you and your family. Some of the Benefits offered to full service employees include:
- Medical, Dental, and Vision insurance options
- Critical Illness and Accident Insurance
- Employer paid life insurance with buy up options
- Employer paid Short Term and Long Term Disability
- 401(k) with Employer Match
- Various wellness programs
- Paid Time Off and Holidays
- Discounts and other supplemental benefits
SRNS employees are critical to the success of SRNS, all while making the world a safer place. The work that we do every day makes a difference.
Standards of Excellence
The SRNS vision states that we will "be the standard of excellence in nuclear materials management by delivering knowledge, innovation and experience." This is underpinned by the recognition that everything we do relies on our employees and how they demonstrate the SRNS Standards of Excellence every day. Built on the foundation of safety and security, each employee is expected to:
Model Excellence by demonstrating the highest standards and values in work and promoting them within the organization and to the customer.
Deliver Results by meeting customer expectations to ensure objectives, goals and deadlines are met while being good stewards of resources.
Energize and Recognize Teams through growing organizational strength and recognizing continued excellence.
Build Relationships by developing relationships with coworkers and customers to foster a respectful workplace.
Shape the Future by creating a diverse, innovative and integrated workforce that fosters mission success and company growth.
Note:
SRNS is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or protected veteran status. SRNS utilizes the Disabled Veteran Enhancement Opportunities program which is aimed at improving employment opportunities for disabled veterans at the Savannah River Site (SRS). SRNS is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, you may contact us by phone at , or by e-mail at .
Job Expires
21-Jan-2026
$79.2k-111k yearly 2d ago
Network Analyst
Talent Software Services 3.6
Remote support technician job in Columbia, SC
Are you an experienced Network Analyst with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Network Analyst for a contract-to-hire position to work at their company in Columbia, SC(Hybrid).
Primary Responsibilities/Accountabilities:
Focusing on network operations across multiple platforms, analyzes technical architecture, including hardware, software, and various configurations. Provides functional and empirical analysis related to the planning, design, installation, and implementation of the network infrastructure.
Analyzes workload, including traffic and utilization trends. Provides analytical support to team members throughout the development and implementation process. Provides feedback on commonly encountered problems and misunderstandings to enhance user documentation and/or training programs. May provide training on hardware and/or software use.
Compiles and analyzes operational data and directs tests to assist in establishing standards for new designs or modifications to existing equipment, systems, or processes. Tests and verifies hardware and support peripherals to ensure that they meet specifications and requirements, by recording and analyzing test data.
Confers with technical specialists and consults specifications to evaluate interface between hardware and software and operational and performance requirements of overall system(s). Interfaces with users, consultants, technical teams, and vendors for maximum guidance or on new technology to determine software and hardware installation requirements.
Ensures network compliance with audit requirements. Addresses new network vulnerabilities within audit-mandated time frames. Anticipates and mitigates potential attacks through network or other connections to ensure the security of the system. Maintains effective security/backup and disaster recovery processes and systems.
Monitors network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future. Creates and maintains process and procedure documentation.
Keeps knowledge and skills updated to keep up with rapid advancements in network technology.
Implement security remediations to strengthen the enterprise network.
Manage network migrations across large, complex environments.
Provide network support for new business applications and onboarding.
Define and optimize network structures and routing architecture.
Leverage automation (Ansible/GitHub) to enhance network efficiency.
Utilize Cisco ACI for next-generation data center networking.
Support disaster recovery initiatives to ensure uptime and resilience.
Troubleshoot and resolve complex network connectivity and security issues.
The Network Change Team manages all connectivity changes across the entire Client organization.
Team ensures security, reliability, and efficiency of the corporate network.
Highly collaborative environment focused on supporting diverse business units.
Plays a critical role in keeping business applications operational, stable, and secure.
Qualifications:
Palo Alto Firewall (Primary)
F5 (Primary)
High attention to detail with accuracy in configuration and documentation.
Strong communication skills for collaborating with cross-functional teams.
Ability to pivot between multiple tasks in a dynamic environment.
Excellent troubleshooting ability to resolve network and firewall issues quickly.
Preferred:
Cisco ACI (Next-gen networking)
Ansible (Automation)
GitHub (Version control/automation pipelines)
$53k-72k yearly est. 2d ago
Patient Support Technician - STICU, PT Nights
Prisma Health 4.6
Remote support technician job in Columbia, SC
Inspire health. Serve with compassion. Be the difference.
To perform routine assistive tasks to assist the Registered Nurse to meet basic patient needs, unlicensed assistive personnel.Accountability:
Assists patients with needs related to nutrition and feeding. Duties include, but are not limited to, assisting with feeding, drinking, and setting up meal trays.
Assists patients with needs related to ambulation. Duties include, but are not limited to, dangling, walking, walking with assistive device, and implementing fall prevention measures under the direction of the Registered Nurse.
Meets patients' needs related to elimination. Duties include, but are not limited to, assisting patient with getting to the bathroom, using a bedside commode, using a bedpan, and/or using a urinal. Accurately monitors inputs and outputs.
Accurately completes and documents patient vital signs. Duties include assessing blood pressure, pulse, temperature, heart rate, and oxygenation via pulse ox or ETCO2. Reports abnormal values to the Registered Nurse.
Regularly performs additional skilled duties to include any of the following: Monitor Tech, Drawing Blood, or Performing EKGs.
Assists patients with needs related to personal hygiene. Duties include, but are not limited to, bathing, washing hair, brushing teeth and hair, and washing hands.
Minimum Qualifications:
Education -
High school diploma, GED or equivalent preferred. Completion of Certified Nursing Assistant (CNA) or Certified Medical Assistant (CMA) course required. Completion of certificate course, or independent skill validation through Nursing Education, in drawing blood, EKG, or Cardiac Care Technician required.
Or active enrollment in an accredited nursing program and completion of Fundamental of Nursing and medical surgical clinical rotation.
Experience -
Previous CNA or CMA or related experience preferred. One (1) year Hospital clerical experience is preferred.
Required Licensure:
N/A
Other Required Skills/Experience:
Basic Life Support certification or higher preferred.
Applicants must successfully complete unit secretary course and training within 90 days of hire.
Work Shift
Night (United States of America)
Location
Richland
Facility
1510 Richland Hospital
Department
15106553 STICU
Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
$26k-33k yearly est. 4d ago
Technical Support Engineer
Spectra Tech, Inc. 3.9
Remote support technician job in Aiken, SC
Spectra Tech, Inc. is hiring for a Technical Support Engineer in Aiken, South Carolina
Responsible for providing best-in-class technical support, preventive maintenance, predictive maintenance, diagnostics/trouble shooting, repairs, spare parts, and upgrades of x-ray systems and equipment.
Job Description:
Manage the technical and engineering documentation, including drawings, specifications and records of all x-ray systems and equipment our team operates around the country to include configuration and change-control of equipment and documentation.
Prepare a complete revised package of system drawings and BOMs for every system currently being used in the field and maintain going forward.
Communicate and coordinate efforts with customer personnel to ensure their system documentation and our system documentation are the same.
Work with our inspection services team to document system performance and use the data for trend analysis, to properly plan for preventive maintenance, part replacement and, potentially, preventative intervention.
Travel to customer sites to troubleshoot/repair, debug PLC or PC-based control programs, and test systems. May oversee the efforts of others or carry out the task yourself.
Liaise with a cross-disciplinary team of VJ SMEs to help resolve customer issues as efficiently and effectively as possible to ensure the provision of world-class customer service.
Interface with customers by phone, email and in person.
Act as the liaison between the field and purchasing teams to ensure replacement and spare parts are ordered and delivered in the most cost- and time-efficient manner possible.
Ensure quality and safety are of the highest priority in day-to-day operations.
Conduct work in accordance with Company's safe working practices and procedures and to established quality management procedures.
Essential Skills:
Associate's degree in a STEM discipline accompanied by a minimum of seven (7) years of relevant technical and engineering experience with a minimum of two (2) years with customer interfacing responsibility.
At least 2 years of hands-on technical experience in an industrial environment.
US citizen with the ability to satisfy the site access requirements for nuclear and defense facilities. Will need a US passport and real ID.
Broad understanding of electro-mechanical systems with the ability to rapidly learn the functionality of all existing equipment and systems in the field.
Capable of quickly understanding the interaction of the x-ray equipment with the customer's operating environment, workplace processes, regulations and requirements.
Demonstrated proficiency in the English language with strong written and verbal communication skills.
Strong understanding of PCs; proficiency in MS operating systems, networking, and MS Office suite applications.
Prior experience reading and interpreting electrical and mechanical drawings.
Well-developed technical aptitude and proven electro-mechanical troubleshooting capability.
Ability to travel 30-50% to customer locations and other VJ locations within the US.
Familiarity with CAD programs.
Positive team player able to work across multiple technical disciplines and levels.
Self-motivated with a positive attitude and creative problem-solving skills.
Excellent interpersonal skills with the ability to build and maintain relationships.
Non-Essential Skills (Preferred):
Bachelor's degree in a STEM discipline with at least four (4) years of relevant technical and engineering experience, including at least two (2) years in a customer-facing role.
Prior work experience with motion control design, PLC/PC programming, and distributed control theory.
SolidWorks experience.
Prior experience with automation and control system software programs.
Familiarity with x-ray or CT technology.
Experience working within a recognized quality management system (ISO9001, AS9100, NQA-1, etc.).
Physical Demands:
Regularly required to sit, walk, bend, and stand in both industrial and office environments.
Effective communication required in person, phone, email, and other devices.
Frequent use of hands to operate office equipment, hand/power tools, and system controls.
Ability to lift, carry, and maneuver up to 50 pounds alone (heavier with assistance).
Required to install and assemble electro-mechanical parts and components.
Must be able to work in varied customer locations, including dusty industrial environments.
Must consistently perform essential functions in a safe and alert manner while wearing appropriate PPE.
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$44k-64k yearly est. 1d ago
Device Support Specialist (Columbia, South Carolina)
Novocure Inc. 4.6
Remote support technician job in Columbia, SC
The Device Support Specialist (DSS) plays an essential role in supporting commercial oncology patients using Tumor Treating Fields (TTFields). The DSS focuses on educating patients and their caregivers on TTFields according to product labeling and integrating TTFields into daily routinesin order to reach usage goals. The DSS will work to ensure optimum patient outcomes via appropriate therapy settings and continuation of care. As part of a cross-functional team, the DSS collaborates regularly with other departments to address the changing needs of patients and caregivers. The DSS may also be required to assist with clinical trial oncology patients, determined by business needs.
The DSS is a full-time, exempt, field-based position reporting to the Regional Manager, Device Support Specialist.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Support and honor our "Patient Forward" mission by ensuring patientsare at the center of every interaction; providing compassionate, high-quality care and service
Travel to patient homes, and occasionally to physician offices or healthcare centers, to conduct regular visits which include:
Educate patients on TTFields therapy and initiating treatment
Provide ongoing enhanced training sessions for patients and caregivers
Perform technical analysis and equipment maintenance with troubleshooting and equipment replacement as needed
Collect and analyze patient data during monthly follow-up visits and provide individualized coaching with appropriate resources as needed
To ensure accessibility and flexibility for patients, some duties may be conducted through virtual visits
Demonstrate empathy and understanding when interacting with patients and their caregivers
Follow established timelines and guidelines for patient interactions; ensuring consistency and quality of care
Provide timely support to patients, including phone, virtual, and in-person assistance, sometimes on short notice or outside normal business hours (including weekends and holidays)
Manage responsibilities and workload independently within your designated regional territory
Maintain open communication with Territory Managers and other cross-functional partners to ensure effective patient care and healthcare provider support
Participate in regular assessments and demonstrate ongoing learning and adoption of new SOP changes
Manage administrative tasks in a timely and efficient manner, including but not limited to:
Documentation in customer relationship management (CRM) system
Expense reporting
Equipment inventory management
Ongoing trainings, assessments, and other regulatory tasks
Regular travel by vehicle and air to support patient care and service needs
Adhere to guidelines for the administration, maintenance, and cleanliness of fleet vehicle
Adapt to frequently changing business needs and schedules to ensure seamless patient support
QUALIFICATIONS/KNOWLEDGE:
Minimum Requirement:
Associate's degree with 2 to 3 years' relevant professional experience
OR
Bachelor's degree with 1 to 2 years' relevant professional experience
Experience working with oncology patients, or in a clinical or patient-facing role (e.g. medical assistant, nurse, occupational therapist, etc.) is highly preferred
Experience working in a for-profit environment preferred
Strong emotional intelligence and situational awareness
Proficiency in basic computer operations including but not limited to Microsoft Office, Outlook, file management, following test and troubleshooting procedures (experience with Concur and SAP a benefit)
Must possess a valid driver's license
Ability to dedicate approximately 60% of time to travel each week, including overnight stays, for territory management
Commercial air travel required, with potential travel outside of the assigned territory
Primary residence must be within assigned territory
Primary residence must have space to securely store patient support materials in a safe, temperature-controlled environment
Assigned territory subject to change based upon business need
Attendance at company meetings, both within and outside of the assigned territory, is required
OTHER:
Ability to lift up to 50 pounds
Ability to drive long distances
ABOUT NOVOCURE:
Our vision
Patient-forward: aspiring to make a difference in cancer.
Our patient-forward mission
Together with our patients, we strive to extend survival in some of the most aggressive forms of cancer by developing and commercializing our innovative therapy.
Our patient-forward values
- innovation
- focus
- drive
- courage
- trust
- empathy
Novocure is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state, or local law. We actively seek qualified candidates who are protected veteran and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Novocure is committed to providing an interview process that is inclusive of our applicant's needs. If you are an individual with a disability and would like to request an accommodation, please email
$28k-40k yearly est. 4d ago
Technical Support Team Lead
CSA Global LLC 4.3
Remote support technician job in South Carolina
Client Solution Architects (CSA) is currently seeking a TST Lead to support our program at Fort Gowen, Idaho. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
This position is contingent upon contract award.
How Role Will Make an Impact:
* Acts as the overall communications architect and network team manager for the MTC.
* Designs, plans, implements, and oversees classified and unclassified MTC networks, both WAN and LAN, that support voice, data, and video services for exercises and events.
* Manages MTC integration and use of networks owned and managed by external organizations, including NIPR, SIPR, CENTRIXS, tactical networks, and other networks as required.
* Coordinates network design requirements, and responsibilities with other MTCs and training sites, training units, and external network and communications organizations.
* Designs and establishes network architecture, coordinates network plans, configures network.
Requirements
What you'll need to have to join our award-winning team:
* Clearance: Must possess and maintain an active Secret Clearance.
* Bachelor's degree
* IAT II Certification
* A minimum of 8 years of experience in the management of training environment; technical, networking, and exercise design of a similar size, scope and complexity.
* A minimum of 3 years of experience in MCIS integration at Brigade or higher level.
* Expert in integrating training environments.
* Extensive experience planning architectures.
What Sets you apart:
* Demonstrated experience in stimulation of Army Mission Command Systems in support of unit training events and distributed exercises. Digital Master Gunner qualified
Why You'll Love this Job:
* Purpose filled roles that contribute to impactful solutions to advance our federal clients' mission.
* You may examine doctrine, plans, policies and procedures that will enhance and enrich the training environment, ensuring our warfighters are fully prepared for any challenge.
* Daily opportunities to develop new skills
* Team environment
What We Can Offer You:
* Compensation
* Health & Wellbeing
* We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
* Personal & Professional Development
* We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.
* Diversity, Inclusion & Belonging
* We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
* Benefits
* Healthcare (medical, dental, vision, prescription drugs)
* Pet Insurance
* 401(k) savings plan
* Paid Time Off (PTO)
* Holiday pay opportunities
* Basic life insurance
* AD&D insurance
* Company-paid Short-Term and Long-Term Disability
* Employee Assistance Program
* Tuition Support Options
* Identity Theft Program
$42k-70k yearly est. 60d+ ago
Computer Field Tech Position- West Columbia SC
BC Tech Pro 4.2
Remote support technician job in West Columbia, SC
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
Technical Support Analyst
Elliot Davis 3.7
Remote support technician job in Charleston, SC
WHO WE ARE Elliott Davis pairs forward-thinking tax, assurance and consulting services with industry-leading workplace culture. Our nine offices - located in the fastest growing cities in the US - are built on a foundation of inclusivity, collaboration, and collective growth. We work daily to provide exceptional service to our people, customers, and our communities. Audit and assurance services are provided by Elliott Davis, LLC (doing business in NC and D.C. as Elliott Davis, PLLC), a licensed CPA firm.
The Technical Support Analyst is responsible for providing desktop support and limited desktop administration for the Firm's in-house employees, contract employees, and remote employees. This person will work with internal clients and peers in the identification, escalation, and resolution of issues, delivery of projects, software/hardware testing, training, and product documentation support. This position is envisioned as an opportunity for an entry-level technology professional with a moderate degree of existing experience, a positive attitude, and a high interest level in technology to provide world-class support and service in an exciting and fast-paced environment.
Responsibilities
* Maintaining, repairing, and troubleshooting desktop hardware and software packages, as well as mobile desktop hardware and software packages, including devices such as Android and iPhone
* Loading workstations for new hires, including desk and office setup with required hardware
* Creating documentation such as guides for end-users that describe steps for operating various hardware and software platforms
* Helping maintain our firm's internal IT ticketing system, ensuring ticket issues are resolved efficiently and in a timely manner
* Working closely with various firm members to answer their technical inquiries, debug issues, and make recommendations
* Assist with troubleshooting and resolution of trouble tickets across Firm footprint, including but not limited to: phone support, remotesupport, onsite support
* Document procedures and best practices when necessary
Requirements
* Bachelor's degree strongly preferred
* Periodic travel is required for projects, training, office relocations, office visits, or to assist other Support Analysts
* This is a fulltime in-office role with the ability to work remotely on a limited basis after training
* 1-2 years' professional experience working in IT, tech-support, or related field
* Previous customer service experience strongly preferred
* Familiarity with technical concepts, practices, and procedures including Active Directory, workstation imaging, and Microsoft System Center
* Proactive nature and ability to rely on your experience and judgement to plan and accomplish goals
* Excellent written, communication, and social skills
* The ability to work both independently and collaboratively with a team
* Strong analytical and critical-thinking skills; ability to develop creative solutions
* Ability to occasionally lift up to 50 pounds
#LI-EG1
WHY YOU SHOULD JOIN US
We believe that when our employees are able to thrive in all facets of life, their work and impact are that much greater.
That's right - all aspects of life, not just your life as an employee, because we understand that there's life beyond your job. Here are some of the ways our work works for your life, your growth, and your well-being:
* generous time away and paid firm holidays, including the week between Christmas and New Year's
* flexible work schedules
* 16 weeks of paid maternity and adoption leave, 8 weeks of paid parental leave, 4 weeks of paid and caregiver leave (once eligible)
* first-class health and wellness benefits, including wellness coaching and mental health counseling
* one-on-one professional coaching
* Leadership and career development programs
* access to Beyond: a one-of-a kind program with experiences that help you expand your life, personally and professionally
NOTICE TO 3RD PARTY RECRUITERS
Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval. Resumes submitted or candidates referred to any employee of Elliott Davis by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail, and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of Elliott Davis. Elliott Davis will not be responsible for, or owe any fees associated with, referrals of those candidates and/or for submission of any information, including resumes, associated with individuals.
ADA REQUIREMENTS
The physical and cognitive/mental requirements and the work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements
While performing the duties of this job, the employee is:
* Regularly required to remain in a stationary position; use hands repetitively to operate standard office equipment; and to talk or hear, both in person and by telephone
* Required to have specific vision abilities which include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
Cognitive/Mental Requirements
While performing the duties of this job, the employee is regularly required to:
* Use written and oral communication skills.
* Read and interpret data, information, and documents.
* Observe and interpret situations.
* Work under deadlines with frequent interruptions; and
* Interact with internal and external customers and others in the course of work.
$51k-66k yearly est. Auto-Apply 16d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Remote support technician job in Hilton Head Island, SC
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$32k-43k yearly est. 8d ago
Information Resource Technician II - Technology (2025-2026)
School District Five of Lexington and Richland Counties
Remote support technician job in South Carolina
Support
Apply online.
Attachment(s):
1-13-2026.docx.pdf
$31k-54k yearly est. 2d ago
Personnel Computer Support Technician (Antarctica)
Chickasaw Nation Industries 4.9
Remote support technician job in Charleston, SC
The Personnel Computer SupportTechnician conducts computer systems hardware and software maintenance, configuration management, inventory, and reporting. Ensures applicable security policy is implemented in accordance with established procedures. Works with other maintenance and engineering personnel to diagnose problems, implement configuration changes, update systems, apply and test patches, and troubleshoot computer hardware, software, and peripherals.
Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Technology, Infrastructure & Engineering, Health, Manufacturing, Public Safety, Consulting, and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people. CNI offers premium benefits eligible on the first day of hire to full time employees; (Medical - Dental - Vision), Company Life Insurance, Short-Term and Long-Term Disability Insurance, 401(K) Immediate Vesting, Professional Development Assistance, Legal Aid Assistance Program, Family Planning / Fertility Assistance, Personal Time Off, and Observance of Federal Holidays.
As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act.
ESSENTIAL REQUIREMENTS
Must be able to obtain a customer clearance for access to facilities, equipment and property.
CompTIA Security+
Must be able to perform job duties in extreme, cold, dark, work environments.
Required to Physically Qualify (PQ) in accordance with the USAP requirements for deployment to Antarctica.
Must pass medical and dental examination prior to deployment; expenses are reimbursable
Broad knowledge of data sources, data flow, systems interactions, advanced computer equipment and software applications, and advanced systems design techniques.
Proficient knowledge and understanding of a variety of concepts, practices and procedures related to computer systems and applications.
Ability to analyze and develop complex design objectives.
Proven ability to perform in an advisory capacity and to make recommendations for resolving issues.
Excellent computer skills with demonstrated proficiency in Microsoft Windows/Office.
Solid analytical, critical thinking and problem-solving skills.
Excellent verbal and written communication skills.
Excellent customer service skills.
Ability to work both independently and in a team environment.
Ability to effectively manage multiple projects and priorities.
KEY DUTIES AND RESPONSIBILITIES
Essential duties and responsibilities include the following. Other duties may be assigned.
Required travel to Antarctica six (6) months a year or on a rotational basis with IT team.
Performs the necessary IT services in support of the USAP to include. Information Systems/Information Assurance (IS/IA) configuration requirements and policy prepared by the NSF, NIWC Atlantic or higher-level authority shall be maintained.
Performs IT installation, maintenance and life-cycle support of program and project unique equipment, computer applications and associated computer hardware, software, and peripheral equipment.
Performs infrastructure and desktop updates for NPP and USAP Systems as required.
Performs technical support in the installation of program/project unique IT systems/equipment
hardware, software, sensors, and associated peripherals. Support will include but not be limited to:
Provides technical assistance in preparation of IT project installation technical documentation, conducting pre and post installation operational tests.
Performs computer hardware and software installation and operational verification testing; modifies and/or updates special purpose computer programs; and performs system/equipment operational testing.
Provides maintenance support for IT systems located at Charleston, South Carolina, Christchurch, New Zealand, McMurdo Station, Antarctica and other locations as required.
Supports shall include development and/or review of IT system/equipment maintenance schedules and procedures.
Conducts system/equipment diagnostic tests, computer troubleshooting and fault isolation, computer equipment repair, removal, and replacement as necessary.
Performs system/equipment hardware and software life-cycle support to include participating in
design requirements, performing system/equipment upgrades, updating and maintaining system/equipment hardware and software configuration data.
Assists in the procurement of new systems/equipment, providing user/operator initial and refresher training, and assisting in the retirement and disposal of systems/equipment.
Performs necessary support services to ensure hardware and software remain compliant with all federal guidelines.
Performs remediation for vulnerabilities or non-compliance items as required.
Performs after-hours support for NPP remote operational systems in support of aviation operations for the Charleston based meteorology data gathering and processing systems as necessary.
Investigates and assesses existing, new, and emerging technologies which may include applications, communications, data processing, data storage and retrieval, data backup and restore, storage and network architectures as requested by the sponsor.
Provides the following engineering and Data integration support:
a. Engineering and data integration support to include base line configuration of servers, creation of
documentation for software management, creation of application specific training materials for operating systems and development of Standard Operating Procedures (SOP) (CDRL A001).
b. Integration of web development and support of any current or future web-based projects.
EDUCATION AND EXPERIENCE
High School diploma or GED and one (1) year of experience to include: UNIX and Windows based operating system, and virtual environments.
PHYSICAL DEMANDS
Work is primarily performed in an office/warehouse setting. Regularly required to use hands to finger, handle, or feel. Regularly required to reach with hands and arms, occasionally above head. Regularly required to twist at the waist, climb and descend stairs while carrying objects. Ability to speak and hear. Frequently required to stand, walk, stoop, kneel, crouch or crawl. Occasionally required to sit and climb or balance. Regularly lifts and/or moves up to twenty-five pounds, and occasionally lifts and/or moves up to fifty pounds. Works near moving mechanical parts. Regularly exposed to general office and general office machinery noise. May be exposed to warehouse, truck or forklift noise.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
EOE including Disability/Vet
CNI offers a comprehensive benefits package that includes:
Medical
Dental
Vision
401(k)
Family Planning/Fertility Assistance
STD/LTD/Basic Life/AD&D
Legal-Aid Program
Employee Assistance Program (EAP)
Paid Time Off (PTO) - (11) Federal Holidays
Training and Development Opportunities
Your application submission will be considered for all potential employment opportunities with Chickasaw Nation Industries (CNI).
$38k-48k yearly est. Auto-Apply 58d ago
Help Desk Technician
Lose Design 4.0
Remote support technician job in Chesterfield, SC
We are looking for a Help Desk Technician who will be responsible for delivering exceptional front desk role, maximising customer satisfaction, and building and improving customer relationships.
Lose Design, a multi-disciplinary design firm, is seeking a dynamic and organized individual to join our office and help serve existing clients in the area and to expand our services to new clients. We have an exciting opportunity for an experienced Help Desk Technician to join the Team.
Joining our team as a Help Desk Technician, you will be responsible for managing customer enquiries, providing job progress updates to customers, and work scheduling to meet customer requirements and in line with KPIs. This is a highly customer-facing role where you will build relationships with your customers.
Duties:
Reply to incoming calls from customers including products and service questions and general information.
Refer to customer scripts when working through difficult situations.
Follow and where possible improve departmental processes and company service standards.
Ensure that all databases are kept up-to-date with progressing work and client details.
Utilize standard technology such as telephone, e-mail, and web browser to perform job duties.
Participate in individual and team training/ meetings to ensure policy and company product knowledge are up to date.
Keep track of customer accounts and make updates with new account information as necessary.
Provide thorough follow-ups to customer interactions, ensuring customer satisfaction.
All other duties and responsibilities as assigned.
Qualifications:
Previous work in a customer-facing position.
High school diploma, G.E.D. or equivalent.
Required Skills:
Excellent customer service skills and attitude.
Problem-solving skills.
Proficient with office equipment.
Attention to detail.
Excellent written and verbal skills.
Excellent interpersonal skills.
Requirements:
Knowledge of Office Suite preferred.
Self-motivated and team-orientated.
Previous customer service experience.
Must have access to reliable transportation.
Ability to work as a member of a team.
Benefits:
Competitive Pay.
Career Development.
Holidays: 25 days + bank holidays.
Pension Scheme.
Paid Time Off (PTO).
401(k) fixed contribution.
Life Insurance.
About Lose Design:
At Lose Design, we create SPACES FOR LIFE, which supports the most fundamental human needs to live, work, and play. We approach each project with the needs of both the client and community in mind, which allows for a balance between budget, function, and aesthetics. We work collaboratively and are dedicated to creating a work environment that promotes staff growth and enlightenment in all phases of the design process, expands knowledge of technical proficiencies for each design discipline, and fosters a work environment that extends beyond the office and into the communities where we live.
$37k-70k yearly est. 60d+ ago
IT Support Specialist
The Nuclear Company
Remote support technician job in Columbia, SC
Job Description
The Nuclear Company is the fastest growing startup in the nuclear and energy space creating a never before seen fleet-scale approach to building nuclear reactors. Through its design-once, build-many approach and coalition building across communities, regulators, and financial stakeholders, The Nuclear Company is committed to delivering safe and reliable electricity at the lowest cost, while catalyzing the nuclear industry toward rapid development in America and globally.
About the role
The IT Support Specialist provides technical assistance to end-users, ensuring efficient operation of hardware, software, and network systems. This role involves troubleshooting issues, maintaining IT infrastructure, and delivering responsive support to keep business systems running smoothly.
Responsibilities
Respond to user inquiries via phone, email or ticketing system.
Diagnose and resolve hardware, software, and network problems.
Install, configure, and maintain desktops, laptops and peripheral devices.
Mange user accounts, permissions, and access in Active Directory or similar systems.
Perform routine system updates, patches, and security checks.
Document issues and solutions in the knowledge base for future reference.
Assist with onboarding and setup of new employees' IT equipment.
Escalate complex issues.
Experience
Proficiency in troubleshooting hardware, software, and network issues across Windows and mac OS environments.
Strong understanding of TCP/IP networking, DNS, DHCP, and VPN configuration.
Experience with Active Directory for user account management and group policies.
Familiarity with common enterprise applications (Microsoft 365, email clients, collaboration tools).
Ability to use remotesupport tools and ticketing systems (e.g. ServiceNow, Zendesk).
Knowledge of basic cybersecurity practices, including endpoint protection and patch management.
Excellent problem-solving skills and ability to document technical solutions clearly.
Benefits
Competitive compensation packages
401k with company match
Medical, dental, vision plans
Generous vacation policy, plus holidays
Estimated Starting Salary Range
The estimated starting salary range for this role is $59,000 - $67,000 annually less applicable withholdings and deductions, paid on a bi-weekly basis. The actual salary offered may vary based on relevant factors as determined in the Company's discretion, which may include experience, qualifications, tenure, skill set, availability of qualified candidates, geographic location, certifications held, and other criteria deemed pertinent to the particular role.
EEO Statement
The Nuclear Company is an equal opportunity employer committed to fostering an environment of inclusion in the workplace. We provide equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We prohibit discrimination in all aspects of employment, including hiring, promotion, demotion, transfer, compensation, and termination.
Export Control
Certain positions at The Nuclear Company may involve access to information and technology subject to export controls under U.S. law. Compliance with these export controls may result in The Nuclear Company limiting its consideration of certain applicants.
Recruiting Fraud Alert
Your safety is our priority. We want to ensure your job search stays secure. Please note that the team at The Nuclear Company only communicates through ******************************* email addresses. We will never ask for payments or sensitive financial information at any stage of our recruitment process. For your peace of mind, please verify all openings and submit your applications directly through our official careers page: Careers
$59k-67k yearly Easy Apply 15d ago
IT Support Specialist
Summary Parker Poe
Remote support technician job in Charleston, SC
Parker Poe is seeking an experienced IT Support Specialist to join our team as the primary onsite technical resource for our Charleston office while also supporting end users across the firm through our centralized IT Help Desk. This role is ideal for a self-driven, service-oriented IT professional who thrives in a hands-on environment, enjoys solving technical challenges, and takes pride in delivering exceptional support to attorneys and staff. This position will primarily be in-office with occasional travel and will participate in a rotating remote on-call schedule including evenings and weekends.
This position plays a dual role:
Providing elevated deskside support for the Charleston office, ensuring seamless operation of hardware, software, and audio-visual technologies, and
Strengthening the firmwide IT Support Team by assisting with calls, emails, and tickets submitted to the Help Desk from all Parker Poe locations.
Key Responsibilities
Serve as the primary onsite IT support resource for the Charleston office, delivering professional, hands-on technical assistance to attorneys and staff.
Provide remotesupport for the entire firm, helping manage Help Desk calls and email volume through timely, effective incident/problem resolution.
Diagnose and resolve issues involving Windows, Microsoft 365 (Word, Excel, PowerPoint, Teams), laptops/desktops, printers, mobile devices, iManage, Citrix, and other firm-supported applications.
Support and maintain conference room and videoconferencing technology, ensuring rooms are meeting-ready, providing meeting support, and resolving AV issues quickly.
Install, configure, and deploy hardware, software, and peripherals; support equipment moves and workstation setups.
Assist with inventory and asset management for all IT equipment in the Charleston office.
Work closely with the IT Support Manager, CIO, and Charleston Office Administrator to ensure technology needs are addressed proactively and professionally.
Help users adopt new and innovative tools, including emerging AI-enabled technologies used by the firm.
Participate in a rotating after-hours on-call schedule that includes evenings and weekends.
Travel occasionally to other locations for projects or onsite assistance.
Perform other duties as assigned by leadership.
What We're Looking For
Minimum of two years of IT support experience. Professional services or law firm experience preferred.
Strong technical knowledge and troubleshooting skills with the ability to work independently as the onsite resource for a remote office.
Excellent communication, interpersonal, and customer service skills - including supporting a wide range of users from entry-level to advanced.
Proficiency with Windows and Microsoft 365 (Word, Excel, PowerPoint, Teams) required. Knowledge of iManage, Citrix, conference room technology, and legal-specific applications preferred.
Ability to lift up to 25 lbs., stoop, bend and kneel to work in tight spaces (e.g., under desks) to access equipment.
Strong organizational skills with the ability to balance local responsibilities with firmwide Help Desk support.
Excellent time management skills to juggle multiple priorities, urgent requests, and shifting deadlines
Motivated, self-directed individual with ability to anticipate and resolve issues and work with minimal supervision.
Committed to a collaborative mindset and to actively contribute to team-oriented goals.
Why You'll Love Working Here
At Parker Poe, you'll join a respected, forward-thinking law firm that values technology, innovation, and excellent client service. You will:
Be part of a collaborative and supportive IT team with strong leadership and clear direction.
Contribute to firmwide improvements by helping reduce Help Desk workload and elevate support quality across all offices.
Work in an environment that embraces new technologies, including productivity tools and AI-driven solutions.
If you want to make a meaningful impact, enjoy helping others succeed through technology, and thrive in a professional legal environment, we encourage you to apply.
$34k-57k yearly est. 3d ago
IT Support Services II-Help Desk
Courser
Remote support technician job in Greenville, SC
Who we are
COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future.
IT Support Services II-Help Desk
We are seeking a skilled IT Support Services II to join our dynamic IT team. The ideal candidate will have extensive experience in providing technical support and troubleshooting for various IT systems, software, and hardware. This role requires the ability to handle more advanced technical issues, mentor junior staff, and contribute to IT projects and initiatives.
Key Responsibilities:
Advanced Technical Support: Provide second-tier support for hardware, software, and network-related issues escalated from junior team members, ensuring timely resolution.
System Administration: Assist in the administration and management of IT systems, including servers, workstations, and cloud environments.
Troubleshooting: Diagnose and resolve complex technical issues across a variety of platforms, including Windows, mac OS, Linux, and mobile devices.
User Support: Respond to service requests from users, providing exceptional customer service and ensuring a positive user experience.
Documentation: Maintain comprehensive documentation of IT support processes, troubleshooting steps, and system configurations for knowledge sharing and future reference.
Mentorship: Assist in training and mentoring junior IT support staff, providing guidance on best practices and technical skills.
IT Projects: Participate in IT projects, such as software deployments, system upgrades, and network enhancements, ensuring projects are completed on time and within scope.
Monitoring and Maintenance: Monitor IT systems and networks for performance and security, proactively identifying and resolving potential issues.
User Account Management: Manage user accounts, permissions, and access rights within various systems and applications.
Incident Reporting: Track and report on incident trends, root causes, and resolutions to help improve IT services and support processes.
Key Qualifications:
Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
3-5 years of experience in IT support or system administration, preferably in a corporate environment.
Strong knowledge of operating systems (e.g., Windows Server, Linux, mac OS) and enterprise applications.
Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN configurations.
Familiarity with helpdesk and ticketing systems (e.g., ServiceNow, JIRA, Zendesk).
Excellent problem-solving skills and the ability to troubleshoot complex technical issues efficiently.
Strong communication skills, with the ability to explain technical concepts to non-technical users.
Preferred Experience:
Experience with ConnectWise
Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE).
Experience with cloud services (e.g., AWS, Azure) and virtualization technologies (e.g., VMware, Hyper-V).
Knowledge of IT security practices and data protection regulations.
What we do for you
At COURSER we prioritize our employees' personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together.
Benefit Highlights
Competitive benefits package, including medical, dental, vision, and life insurance
401k match
Flexible PTO
10 Holidays including your Birthday and a Floating Holiday!
Gym reimbursement
Amazon Prime reimbursement
40 Hours for Volunteer Time
Paid Maternity and Paternity leave
Paid certifications
Learning and development programs
Courser is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws.
$34k-57k yearly est. Auto-Apply 51d ago
IT Support Specialist
Revel Staffing
Remote support technician job in Greenville, SC
About the Role
We are seeking a IT Support Specialist to deliver exceptional IT support across office and field operations. This role requires a proactive professional who can troubleshoot issues, manage IT systems, and ensure seamless technology experiences for end -users. The ideal candidate has strong problem -solving skills, excellent communication, and a passion for staying current with technology trends.
Key Responsibilities
Manage and operate the IT Help Desk, ensuring timely resolution of tickets and user support.
Configure and deploy new hardware/software; provide basic end -user training.
Support and maintain Active Directory, Microsoft 365, and Windows environments.
Oversee Antivirus and Windows Update Servers to keep devices secure and compliant.
Provide remote and onsite troubleshooting for hardware, software, and networking issues.
Maintain clear IT documentation for processes, systems, and activities.
Ensure proper management of printers, copiers, and scanners.
Collaborate with vendors and internal stakeholders to optimize systems.
Participate in training and professional development to strengthen technical expertise.
Provide after -hours support for urgent issues or project implementations when needed.
Qualifications
Associates Degree in IT or a related field.
DataClear certification
Proficiency with Active Directory, Microsoft 365, and Windows OS.
Experience in hardware/software setup, configuration, and troubleshooting.
Familiarity with networking, Linux, and information security practices.
Strong communication skills for supporting non -technical users.
Commitment to continuous learning and staying updated on emerging technologies.
$34k-57k yearly est. 41d ago
IT Support Specialist - Russian/Ukrainian is required
U Trust Insurance Agency LLC 4.2
Remote support technician job in Spartanburg, SC
Job DescriptionSalary:
U Trust Insurance Agency LLC is a growing insurance organization operating across 30+ U.S. states. We are looking for a dependable and practical IT Support Specialist for small technical tasks, troubleshooting, and one-off projects. This is a side-work contract role, ideal for someone already working in IT who wants to take on simple, predictable tasks without heavy system administration responsibilities.
Key Responsibilities
Set up and configure Windows laptops and desktops.
Install, update, and troubleshoot basic software (browsers, Office tools, PDF tools, antivirus, drivers).
Perform basic diagnostics for hardware issues (slow performance, device errors, connectivity issues).
Assist employees with simple technical questions (accounts, printers, email settings).
Support small on-site tasks when needed (checking equipment, cables, routers) in Spartanburg, SC.
Set up or replace peripherals (monitors, keyboards, webcams, headsets).
Ensure devices are updated and secure (Windows updates, basic settings).
Required Qualifications
13 years of experience in IT support, helpdesk, or similar role.
Strong knowledge of Windows 10/11.
Understanding of basic networking: Wi-Fi, router settings, cable connections, IP basics.
Ability to troubleshoot hardware and software issues independently.
Good communication skills in English; Russian or Ukrainian is a strong advantage.
Responsible, organized, and comfortable working with tasks on demand.
Nice-to-Have
Ability to assemble or upgrade a PC (optional).
Experience with remotesupport tools (AnyDesk, TeamViewer, Zoom Remote Control).
Ability to document simple internal instructions (SOPs).
We Offer
Flexible workload tasks as needed (side work / extra income).
Long-term cooperation with a stable U.S. company.
Competitive compensation per hour or per task.
Friendly international environment.
How to Apply
Please apply directly through the platform where you found this job post.
We will review all applications and contact each candidate, providing feedback and further steps in the order applications are received.
$29k-40k yearly est. 7d ago
IT Support Specialist I
Converse University 4.1
Remote support technician job in Spartanburg, SC
SUMMARY OF POSITION: Reporting to the CIO, the IT Support Specialist I provides first level support through a courteous, helpful, unbiased and professional manner to students, faculty, and staff by installing, maintaining, and repairing all university supported hardware and software. Troubleshoot computer, application, network, and printer related problems, determine problem source, and advise on appropriate action. Take ownership of customer support issues and respond effectively until resolution.
ESSENTIAL DUTIES/ NON-ESSENTIAL DUTIES AND RESPONSIBILITIES:
Computer (80%)
Install, maintain, and troubleshoot all internal and external software for Converse systems and peripheral devices including, but not limited to Windows and Mac devices, laptops, handheld devices and digital media devices.
Troubleshoot and assess risk and provide solutions related to malware removal and anti-virus
Resolvehelpdeskticketsforfaculty,staff,andstudentsinaprofessionalandtimely
Install, troubleshoot and problem resolution for standard and customized software and
Update and maintain accurate data and inventory of all devices, assets, software and license
Must communicate with internal and external customers in a positive, solution-oriented
Responsible for communicating with outside vendors to procure pricing estimates on software and hardware on behalf of Converse.
Tracking and routing problems and requests, and document resolutions
Identifying and escalating situations requiring urgent attention
Testing equipment that has been repaired prior to returning the equipment to the user
Mentor student workers
Provide documentation and knowledge-based articles on deployment, policies and procedures
Multimedia (20%) (not limited to: projectors, smart boards, document cameras, mixers)
Set-up and tear down equipment for special events
Installing and maintaining all multimedia equipment when feasible
Provide assistance to departments and offices of the university with multimedia related issues
Maintain and update documentation on all multimedia equipment
JOB QUALIFICATIONS:
Minimum qualifications:
Bachelor'sDegreeinInformationTechnology,ComputerScienceorrelateddiscipline,
equivalency in other degree, certificates and 6 months-1 year of experience are accepted.
Preferred Qualifications:
Proven experience as an Intern in technology related field, Helpdesk Technician, or similar Minimum of 1 year experience preferred.
Experience with Windows and Mac devices
Knowledge/Skills/Abilities:
Ability to provide technical support to users
Ability to explain technical concepts in non-technical terms to faculty, staff and students
Be knowledgeable and keep current by reading, interpreting, and applying information on technological changes and updates
Knowledge of computer hardware and software
Basic network connectivity troubleshooting
Skill to prepare clear and concise written communications
Ability to research technical manuals and guides to respond to user questions; prioritize requests, organize, schedule, and coordinate a variety of activities and projects
Ability to learn new software and hardware packages
Adapt to changes in technology
Work independently and as a team member
Well-grounded philosophy of honesty, integrity, and respect
Demonstrated ability to establish and maintain effective and collaborative working relationships with various constituents including both internal to the organization and with the public
Ability to work with and engage a diverse group of people
Ability to work independently yet value and support a team-based environment
Demonstrated professionalism and positive attitude
GUIDELINES AND SUPERVISION: The IT support specialist I reports to the CIO and operates as part of the CT team but executing work for faculty, staff and students at Converse University. Under general supervision this specialist responds to and diagnoses problems through discussions with users. Work is characterized as solving known issues that can be escalated to a higher level when necessary (mid-level). The work will be completed in an independent way. The Specialist will oversee student workers.
Work Schedule:
Monday-Thursday 8:00-5:00, Friday 8:00-1:00
Display a willingness to work additional hours during the week and/or weekend, if required.
Licenses: NA
DISCLAIMER: The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
We believe that a diverse faculty and staff are essential to achieving academic excellence; thus, we strongly encourage applications from candidates from all racial, ethnic and cultural backgrounds.
$46k-56k yearly est. 57d ago
IT Help Desk Support - Level 2 (MSP)
K2 Staffing
Remote support technician job in Fort Mill, SC
Job DescriptionSummary Our client is a leading IT Solutions Company located in Fort Mill, SC (roughly 20 minutes from Charlotte, NC area)and they are in need of a Help Desk Support Level IITechnician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs.
Duties & Responsibilities
Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
Deploying and managing Windows Servers and Active Directory
Designing Local Area Networks
Implementing and monitoring network security
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Performing network infrastructure troubleshooting
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
New User On-boarding
Qualifications & Requirements
Having worked in an MSP environment is a MUST!
Minimum of3years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
2-3 years of experience in a client-facing environment such as sales engineering
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management) tool a plus
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Fort Mill, SC