Remote support technician jobs in Stockton, CA - 820 jobs
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Technical Support Specialist, Water Meters
Pace Supply 4.4
Remote support technician job in Sacramento, CA
Overview PACE Supply is a leading distributor of plumbing, waterworks, and industrial supplies, committed to delivering exceptional products and service to our clients. We are seeking a dedicated Technical Support Specialist for our Water Meters Division to provide expert support and drive customer satisfaction in a dynamic, fast-paced environment.
The Technical Support Specialist supports PACE's water meter and AMI/AMR product lines by providing technical expertise, training and customer support to utilities and contractors. This role ensures successful product implementation, troubleshooting and long-term system performance while serving as a key technical resource to our metering solutions business.
Responsibilities
Customer Support Excellence
Promptly address inquiries, concerns, and technical issues related to division products and systems.
Demonstrate a commitment to customer satisfaction, ensuring positive experiences and fostering lasting relationships.
Collaborate closely with clients to understand their unique needs and preferences.
Collect and analyze customer feedback and survey responses to identify areas for improvement.
Product Knowledge, Troubleshooting, and Training
Utilize division expertise to diagnose and resolve technical issues efficiently, demonstrating a deep understanding of product functionalities.
Provide clear and concise technical guidance to customers and internal teams, ensuring optimal problem resolution and customer satisfaction.
Stay updated on the latest division products, technologies, and industry trends to offer informed insights.
Conduct training sessions for internal teams and clients, enhancing overall product knowledge and usage.
Share insights on best practices, troubleshooting techniques, and industry advancements to empower teams with the latest information.
Manufacture Liaison
Act as a bridge between PACE Supply and manufacturer, fostering strong relationships and facilitating effective communication.
Collaborate with internal teams to ensure seamless coordination and resolution of customer issues.
Cross-Functional Collaboration
Collaborate with technical and non-technical teams to exchange insights and contribute to a holistic understanding of customer needs.
Facilitate communication between different departments, ensuring a coordinated approach to problem resolution and customer support.
Documentation & Reporting:
Maintain detailed records of customer interactions, technical issues, and solutions for future reference.
Generate insightful reports on common technical problems, providing recommendations for continuous improvement and proactive issue resolution.
Qualifications
High school diploma (or equivalent) is preferred. A combination of education and experience providing the required skill and knowledge for successful performance of the job would qualify.
A minimum of 2 years in customer service management, particularly in metering technology.
Demonstrated ability to build and maintain relationships.
Flexible, creative, and able to work in a dynamic fast-paced work environment.
Demonstrated capacity to think “outside the box,” communicate and motivate customers on the company's products, programs, and new ideas.
Proficiency in Microsoft Office, specifically Excel, Word, and PowerPoint.
Excellent oral/written communication skills, including well-developed presentation skills.
Preferred: Bachelor's degree in Business Administration, Marketing, related field or equivalent experience.
Preferred: A minimum of 5 years' experience in AMI/AMR water metering technology.
Preferred: Outstanding verbal and written communication and organization skills.
Preferred: Self-motivated, able to work with minimal supervision.
Preferred: Strong organizational skills and attention to detail to manage multiple tasks and deadlines effectively.
PACE Supply is committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. We also consider qualified applicants with criminal histories in accordance with employment regulations.
Work Environment
Pre-Employment Requirements
As part of our commitment to providing a safe and secure work environment for our team members and customers, successful candidates must complete the following pre-employment requirements:
Background Check: A comprehensive background check will be conducted to ensure candidates meet the necessary criteria for employment.
Physical Examination: Candidates will undergo a physical examination to assess their fitness for the position's requirements.
Drug Test: A drug test will be administered to ensure a drug-free workplace.
Work Environment
Physical Requirements:
The employee is frequently required to stand, walk, reach with hands and arms, and talk or hear.
Ability to lift items that weigh up to 50 lbs. regularly. This includes carrying, dragging, and walking with materials, as well as using a hand-truck.
Prolonged periods of standing or sitting at a desk and working on a computer.
Specific vision abilities required for this job include distance vision, peripheral vision, and depth perception.
Environmental Conditions:
The employee is frequently exposed to moving mechanical parts and outside weather conditions.
Occasionally, the employee may be exposed to high, precarious places and vibration.
The noise level in the work environment is usually moderate.
Benefit Snapshot:
PACE Supply is proud to be an employee-owned corporation. We offer competitive wages, career pathways of growth, and excellent benefits packages that includes medical, dental, and vision care that is available to you within the first 30 days! We also provide our employees with life insurance, sick days, holidays, vacation, two retirement programs of 401(k) and ESOP, and much more.
Relocation Benefits
NO
Remote Availability
IN MARKET REMOTE
*Please note that individual total compensation for this position will be determined at the Company's sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, qualifications and other business considerations. PACE Supply is an equal opportunity employer and is committed to providing accommodations for qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact the HR Department at **************.
$42k-76k yearly est. Auto-Apply 46d ago
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Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Remote support technician job in Stockton, CA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$37k-52k yearly est. 29d ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Remote support technician job in Sacramento, CA
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$49k-73k yearly est. 60d+ ago
Tier 2 Technical Support Operations Analyst
ASM Research, An Accenture Federal Services Company
Remote support technician job in Sacramento, CA
The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
+ Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support.
+ Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2.
+ Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.
+ Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed.
+ Be available for on-call 24x7x365 ongoing application support.
+ Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period.
+ Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well.
+ System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3.
+ Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs.
+ ServiceNow metrics reporting on ticket acknowledgements, resolution times and
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
+ 4-6 years of experience in information technology, systems administration or other IT related field.
+ Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations.
+ Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.
**Other Job Specific Skills**
+ Technical problem solving and implementer skills in application coding, infrastructure, or automation.
+ Effective communications (written and spoken).
+ Coordinates and tracks well across AFS and client technical and functional teams.
+ ServiceNow ITSM (desired not required).
+ ITIL (desired not required).
+ Data Analysis / Excel.
+ SQL Server Integration Services (SSIS).
+ T-SQL
+ MSFT SQL Server
+ Azure SQL Databases
+ Database Architecture
+ Extract, Transform and Load (ETL) data
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$87k - $115k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$87k-115k yearly 45d ago
IT Support Specialist
Aalyria
Remote support technician job in Livermore, CA
We're seeking an experienced IT Support Specialist to be the first dedicated support member of our IT team, working alongside our Senior IT Lead and Senior InfoSec Lead. This role will provide comprehensive technical support across our enterprise environment, handle day-to-day user support requests, and establish the foundation for our support operations. The ideal candidate combines solid technical skills with excellent customer service, self-direction, and the ability to work independently while collaborating with technical leadership.
Key Responsibilities:
Technical Support & Troubleshooting
Provide tier 1 and tier 2 support for technical issues across Windows, mac OS, Linux, and mobile platforms
Handle password resets, account unlocks, and user access requests
Troubleshoot common software issues including Microsoft 365, Google Workspace, Zoom, Slack, and line-of-business applications
Resolve authentication and SSO issues with Okta and other identity platforms
Diagnose network connectivity problems, VPN issues, and printer configuration
Support new hire onboarding and employee offboarding processes
Set up and configure laptops, desktops, monitors, peripherals, and mobile devices
Escalate complex tier 3 issues to Senior IT Lead with clear documentation
User Account & Access Management
Create, modify, and disable user accounts across multiple platforms
Manage group memberships and application access permissions
Process access requests and ensure proper approval workflows
Maintain accurate asset inventory and user documentation
Coordinate with Senior InfoSec Lead on compliance and access reviews
Endpoint Management & Maintenance
Deploy software and updates using MDM solutions (Intune, Jamf Pro, or similar)
Troubleshoot endpoint compliance issues and device enrollment
Perform basic hardware repairs and coordinate warranty replacements
Support mobile device setup and configuration (iOS/Android)
Monitor and respond to security alerts on managed endpoints in coordination with InfoSec team
Process Development & Documentation
Establish help desk workflows, ticketing procedures, and SLA standards
Develop and maintain knowledge base articles and user guides
Create documentation for common support procedures and troubleshooting steps
Identify recurring issues and recommend solutions to reduce support burden
Build self-service resources to empower users
Participate in IT projects and system rollouts as needed
Required Qualifications:
2-3 years of help desk or technical support experience
Working knowledge of Windows 10/11, Linux and mac OS operating systems
Experience with user account management in Active Directory or Azure AD/Entra ID
Basic networking knowledge (TCP/IP, DNS, DHCP, WiFi, VPN)
Experience with ticketing systems and support workflows
Ability to troubleshoot hardware and software issues independently
Excellent customer service skills and professional communication
Strong organizational skills and ability to manage multiple priorities
Self-motivated and comfortable working independently with minimal supervision
Willingness to learn new technologies and enterprise systems
US Citizenship required
Preferred Qualifications:
Familiarity with Linux distributions (Ubuntu, CentOS, or similar) and basic command-line usage
Experience with MDM platforms (Intune, Jamf, JumpCloud, or equivalent)
Experience with SSO platforms (Okta, Duo, Google SSO, or similar)
Knowledge of Google Workspace and Microsoft 365 administration
Understanding of endpoint security concepts and compliance requirements
Basic scripting knowledge (PowerShell, Bash, or Python) for simple automation
Experience with automation tools such as no-code platforms (Okta Workflows, Zapier, Make) or scripting (PowerShell, Bash, Python)
Relevant certifications (CompTIA A+, Linux+, Microsoft, Apple, ITIL Foundation)
Experience working in small IT teams or as a solo support person
Experience supporting hybrid/remote workforce environments
Active Secret or Top Secret clearance, or ability to obtain
What We Offer:
Innovative Environment: Work at a cutting-edge company shaping the future of aerospace communications.
Impactful Work: Directly contribute to critical national security programs and initiatives.
Growth Opportunities: Expand your career with opportunities for professional development and advancement.
Inclusive Culture: Be part of a collaborative, supportive, and inclusive workplace where your contributions matter.
Flexibility: Flexible working arrangements including hybrid remote/in-office schedules.
Compensation and Equity: Competitive salary, comprehensive benefits (401(k), dental, vision, health, life insurance), paid time off, and equity options.
ITAR/EAR Requirements:
This position involves access to export-controlled information. To comply with U.S. government export regulations, applicants must meet one of the following criteria:
(A) Qualify as a U.S. person, which includes:
U.S. citizen or national
U.S. lawful permanent resident (green card holder)
Refugee under 8 U.S.C. 1157
Asylee under 8 U.S.C. 1158
(B) Be eligible to access export-controlled information without requiring an export authorization.
(C) Be eligible and reasonably likely to obtain the necessary export authorization from the appropriate U.S. government agency.
The company reserves the right to decline pursuing an export licensing process for legitimate business-related reasons.
Equal Opportunity Employer Statement:
Aalyria is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Qualified applicants from all backgrounds are encouraged to apply.
#LI-Hybrid
$49k-88k yearly est. 11d ago
Technology - Help Desk
Talented School District #13
Remote support technician job in Folsom, CA
Description
Help Desk SupportTechnician
FLSA Non-Exempt
QUALIFICATIONS:
A+ Certification or equivalent experience
Good oral and written communication skills
Customer service experience (call center experience preferred)
Hardware troubleshooting skills
Excellent software skills
Operating System experience (Windows 7)
Excellent knowledge of desktops, laptops, and other common peripheral devices
Experience creating and deploying disk images
Knowledge and experience with hardware warranty procedures
Ability to monitor computer technology service and repair
Self-motivated
Ability to lift up to 40 lbs up to a height of 4 feet occasionally
REPORTS TO: Technology Support Manager
TERMS OF
EMPLOYMENT: Twelve month (261 days) with benefits provided according to Classified Agreement.
ESSENTIAL JOB FUNCTIONS:
Provide technical support for computer users via phone.
Maintain/update work order system and communicate work order priority and status to end users.
Effectively diagnose and troubleshoot malfunction of computer or network devices relating to user error, faulty hardware, or software/server/network issues.
Communicate effectively with staff and students regarding maintenance of technology.
Effectively diagnose and troubleshoot malfunction of hardware devices, including printers, scanners, barcode readers, digital cameras, etc.
Disaggregate service-related data to discover trends and recommend process modifications for technology service.
Actively monitor and report compliance with the district's technology service level agreement.
OTHER JOB FUNCTIONS:
Lead special technology projects as required.
Attend meetings and trainings as scheduled.
Other duties as assigned.
$48k-87k yearly est. 60d+ ago
INFORMATION TECHNOLOGY TECHNICIAN
State of California 4.5
Remote support technician job in Sacramento, CA
Please Note: Due to postal service delays, electronic submission of application is recommended. Please see the Duty Statement link, found in the Additional Documents section, for more information. Applicants are highly encouraged to complete a Recruitment Questionnaire, located at: **************************************
In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees' monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction.
You will find additional information about the job in the Duty Statement.
Working Conditions
* Statewide travel (35%) with possibly overnight stays. Will be required work at remote facilities or incidents to affect repairs onsite, which can involve overnight travel. Hardware repair requires occasional lifting of PC's and printers which should not exceed 40 pounds.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
* INFORMATION TECHNOLOGY TECHNICIAN
Additional Documents
* Job Application Package Checklist
* Duty Statement
Position Details
Job Code #:
JC-503960
Position #(s):
541-021-1400-XXX
Working Title:
Information Technology Technician - Southern Region
Classification:
INFORMATION TECHNOLOGY TECHNICIAN
$4,133.00 - $5,538.00 A
$4,485.00 - $6,011.00 B
$4,934.00 - $6,613.00 C
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Riverside County
Telework:
In Office
Job Type:
Permanent, Full Time
Department Information
The California Department of Forestry and Fire Protection (CAL FIRE) is California's fire department and resource management agency. The organization is comprised of nearly 12,000 permanent and seasonal employees. The mission of the Department is to serve and safeguard the people and protect the property and resources of California.
When you join CAL FIRE, you join a family of employees that function as a team. You will build trust and friendship with your co-workers, as together you respond to emergencies and challenging situations. CAL FIRE provides employees with a variety of career choices and opportunities. CAL FIRE offers well-paying careers and opportunities for advancement. We hope that you will consider a rewarding and challenging career with CAL FIRE!
Special Requirements
* If using education to meet Minimum Qualifications, please provide transcripts.
All job applicants must provide their employment history on the application form (State Application STD 678) rather than attaching a resume to the form, otherwise the application may be considered incomplete.
1. Do NOT include ANY confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver's license number (unless required), basis of eligibility examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver's license number will automatically be redacted upon submission.
2. Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined a candidate does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.
The minimum qualifications can be found in the Information Technology Technician classification specifications.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 1/19/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Forestry & Fire Protection
N/A
Attn: Classification & Hiring - Personnel Technician
P.O. Box 944246
Sacramento, CA 94244-2460
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Forestry & Fire Protection
N/A
Classification & Hiring - Personnel Technician
710 Riverpoint Court, Suite 250
West Sacramento, CA 95605
08:00 AM - 04:30 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
* Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
* Resume is required and must be included.
* Other - A Supplemental Questionnaire is REQUIRED and must be submitted with your application to be considered for this position. Failure to include the Supplemental Questionnaire as required shall result in disqualification from the hiring process. Please see the section labeled "Supplemental Questionnaire" for further information.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Benefits
Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Hiring Unit Contact:
Mina Tawfik
(000) -
***********************
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Reasonable Accommodation Coordinator
**************
ReasonableAccommodations@fire.ca.gov
California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
SUPPLEMENTAL QUESTIONNAIRE
Information Technology Technician - Southern Region - Riverside
Supplemental Questionnaire
In 1-2 typed pages please answer the following
1. Describe your knowledge and experience of Windows Active Directory and shared folder permissions.
2. Describe your knowledge and experience of installing/troubleshooting local and network printers.
3. Describe your knowledge and experience of IT hardware asset management and IT hardware lifecycle.
4. Describe your knowledge and experience providing customer support for Information Technology related items.
5. Describe your knowledge and experience of imaging and replacing workstations for a customer.
ADDITIONAL INFORMATION & ADDITIONAL APPLICATION INSTRUCTIONS
* This is a deep class position with increasing responsibilities; candidate's experience and/or education will determine the range they will be placed in.
* This position is Pending Budget Approval.
Filing a job application "within the time" shall mean: applications must be postmarked by the United States Postal Service (USPS) or depositing with a parcel delivery or courier service no later than the final filing date specified by the job vacancy announcement, provided that the parcel contains proof of a timely deposit with the parcel delivery or courier service or
* Date stamped at the appropriate office of the appointing power no later than the final filing date specified by the job vacancy announcement
or
* Electronically transmitted no later than 11:59 p.m. Pacific Time on the final filing date specified on the job vacancy announcement.
For the purposes of determining whether an application has been filed within the time as set forth above, any dates printed on mobile barcodes or equivalent mobile print technology shall not be considered postmarks and, as such, are not acceptable proof of the date the application was filed.
A completed State Application (STD. 678), a Resume, and any other relevant documents (e.g. transcript copies, copies of degree(s), cover letter, etc.) should be submitted electronically via your CalCareer Account, by U.S. mail, or by dropping your application package off. Both addresses are listed in this Job Advertisement.
Please reference Job Control 503960 and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section on the STD. 678. SROA and surplus candidates should submit a copy of their letter with their application. Please note you can only apply for one Job Control per application submission.
Candidate may be selected by Resume Review.
Temporary Appointments (TAU) may be considered if conditions warrant. TAU may be made to anyone regardless of eligibility. TAU may not exceed 9 months and will require eligibility to be obtained through an examination process in order to transition to a permanent or limited-term appointment.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
$63k-125k yearly est. 10d ago
IT Help Desk Specialist
Revel Staffing
Remote support technician job in Folsom, CA
A growing healthcare organization is seeking a Healthcare IT Help Desk Specialist to support clinical and administrative staff with day -to -day technology needs. This role focuses on providing high -quality technical support for electronic medical systems, user accounts, and core applications in a HIPAA -regulated environment.
Key Responsibilities
Answer inbound help desk calls, tickets, and emails from internal users (clinical and non -clinical).
Provide first -level support for common issues including:
Password resets and account lockouts
EMR/EHR and healthcare application access issues
VPN, email, and basic connectivity problems
Troubleshoot software and basic hardware issues following documented procedures and knowledge base articles.
Properly document all incidents, actions taken, and resolutions in the ticketing system.
Escalate complex issues to higher -level support or application teams as needed.
Deliver outstanding customer service to users of all technical skill levels and backgrounds.
Maintain strict confidentiality and protect sensitive patient and organizational data in accordance with HIPAA and security policies.
Support increased call volumes during peak periods and special projects.
Qualifications
High school diploma or GED required; associate degree in IT or related field preferred.
MediClear Certification (or equivalent HIPAA certificate) required.
1+ year of IT help desk, service desk, or technical support experience preferred.
Experience supporting users in a healthcare or clinical environment strongly preferred (EMR/EHR, clinical apps, etc.).
Strong verbal and written communication skills with a clear, customer -first mindset.
Ability to work from scripts, knowledge base articles, and standard operating procedures.
Comfortable handling high call volumes and managing multiple tickets at once.
Strong problem -solving skills and the ability to remain calm and professional under pressure.
$51k-80k yearly est. 11d ago
Mining Technology Support Specialist
Toromont Cat
Remote support technician job in Concord, CA
The Mining Technology Support Specialist will act as the regional expert to support and implement Mining technologies. As a key member of the Mining technology local support team, he will be the first point of contact and act as a consultant for his local customers and branch technicians.
As a Mining Technology Support Specialist, YOU will experience:
* Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
* Working for the best in class equipment dealer and with the premium Caterpillar brand
* Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
* Competitive total rewards including: wages, benefits, and premiums (as eligible)
* An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada
In a typical day, YOU will:
* Perform routine diagnostics and calibration of MineStar components (Fleet, Terrain, Command, Detect and Health)
* Perform software and component troubleshooting of technology systems
* Perform commissioning and calibration activities for technologies on site
* Execute repairs on site alone or in collaboration with the service team
* Be responsible for documenting site specific procedures for the installation, commissioning, troubleshooting and repair of MineStar technologies
* Record and report on MineStar operational metrics internally and for the customer
* Work closely with Toromont, Caterpillar and customer technology support teams on various special projects to improve overall MineStar system performance
* Participate in the analysis of internal and external customer training needs and provide technical training sessions on MineStar systems
* Document and provide feedback to Caterpillar on MineStar system enhancement requests via the Ticket Management Platform (TSC)
* Provide frequent interaction with the customer as well as engineering organizations within Caterpillar
* Performs other varied and general responsibilities as required by the operation and application
Must-haves for this role:
* Post-secondary education in areas such as: computer science and information systems, computer engineering technology or engineering or technical degree
* Strong computer skills (Networking, programming, troubleshooting)
* Detail oriented with strong analytical and troubleshooting skills
* Experience working with standards documentation and compliance monitoring
* Strong written and verbal communication skills to interface with the customer
* Knowledge of control and guidance systems, and GNSS systems
* Hands-on experience supporting Caterpillar or other heavy equipment, an asset
* Experience in MineStar operations, mining processes (Surface and Underground) and Business Intelligence Software are considered an asset
* Bilingualism English/French will be considered an asset
About Toromont Cat
With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar , Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!
$49k-88k yearly est. 4d ago
Tier II Help Desk Support Technician
Insight Global
Remote support technician job in Concord, CA
An employer is looking for a Tier II Desktop SupportTechnician. This person will be working with one other person. They need to be independent, a quick learner and have a positive attitude. This person will be resolving anywhere from 6-25 tickets a day. These tickets will come through ServiceNow--ServiceNow experience is preferred however any ticketing system will suffice. They will be working with internal employees only via the ticketing system, phone, email and some in person. Examples of issues they will troubleshoot will be physical set ups, desk set ups, replacing hard drives, adding employees to a distribution list, etc. This person will be working five days a week onsite. There will also be opportunity for overtime.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
3+ years of experience within help desk or desktop support
Tier I and Tier II troubleshooting experience
6 months+ experience with ticketing system
Experience with Microsoft Office Suite
Highly motivated
Positive attitude A+ certification
$49k-88k yearly est. 32d ago
IT Service Desk-Mobile
Executech 4.0
Remote support technician job in Sacramento, CA
Role Description: Provide quality on-site support to partners (clients). When not on mobile assignments, take service desk tickets and resolve. Assist with developing policies and procedures governing how to troubleshoot IT issues at partner sites, including identification, documentation, distribution, and resolution. May assess new products or services and suggest enhancements to senior management. Relies on extensive knowledge and professional discretion to achieve goals. Significant ingenuity and flexibility is expected.
Responsibilities:
Responsibilities include but are not limited to:
Travel to various partner locations to perform onsite work on computer and network hardware and/or software.
Troubleshoot and solve support tickets while onsite at partner location.
Communicate with the partner contact to make necessary decisions and ensure satisfaction.
Install/replace/repair hardware and software, as necessary.
Assist with deployment of new workstations and user onboarding as assigned by Team Lead.
Back up all partner data in effort to ensure no data is lost and have the ability to get back to where the partner started, never create a worse than when you arrived.
Make suggestions to Team Lead regarding upgrades or changes which could enhance the partners' network/system and/or further allow for an enhanced overall partner experience.
Develop policies and procedures governing how to troubleshoot specialty issues, including identification, documentation, distribution and resolution.
Rely on industry knowledge and professional discretion to achieve goals.
Follow up with vendors or internal team members as needed for completion of issues
Assist service desk as needed to effectively resolve tickets.
Field telephone calls, email communication and support tickets regarding computer hardware and software.
Reinforce image and professionalism of the Executech Managed Services team and the organization.
Effectively communicate with internal and external contacts at all levels.
Promptly enter time into timesheets, tickets, expense reports and all other required documents.
Perform other duties as assigned or otherwise identified.
Knowledge, Skills, and Qualifications:
5-7 years' experience and bachelor's degree in related area, preferred.
Current CompTIA A+, or Network+, or Security+ certification, or the ability to obtain certification within 6 months of hire date.
Knowledge of office equipment (copiers, fax, printers, etc.).
Excellent organizational, written, and verbal communication skills necessary.
Proficient with network troubleshooting and topologies.
Professional, pleasant, and patient in demeanor, exceptional customer service.
Valid Driver's License.
Must have demonstrated maturity in judgment and ability to provide guidance to others.
Must be flexible, prioritize workload, able to manage multiple tasks, and have strong diligence.
Ability to be exceptionally self-reliant and self-directed; Possess the ability to work with minimal supervision.
Regular attendance and timeliness
Ability to effectively handle stress and pressure consistent with the job duties and industry.
Proficiency in Microsoft products such as Windows Desktop OS and Office Product Suite.
Ability to work after hours and weekends, as needed.
Intermediate networking knowledge including LAN, WAN, and wireless configuration, primarily for endpoint support.
Ability to make decisions with sound judgment, based on expertise and experience.
Proficiency in remote administration and troubleshooting of desktop PCs.
Experience in Active Directory configuring user and computer accounts.
Cross-platform experience (i.e. Windows, Linux, Solaris, OSX, UNIX, etc.).
Experience supporting VMware VDI (Virtual Desktop Infrastructure).
Typical Working Environment:
Work in a temperature-controlled office environment when not out for partner dispatches.
Low to Moderate noise levels consistent within an office environment; staff, phones, collaborative dialogue.
Note: some visits include Fabrication/Industrial/Farm partner sites for mobile dispatch. These are not always climate controlled and may have moderate to high noise levels; industrial equipment (proper use of personal protective equipment for the applicable necessary such as hearing protection and/or hair nets, eye protection, slip resistant footwear, etc).
Equipment/Tools used:
Computer
Multi-function printer/scanner
Hand Tools
Desk Phone/cell phone
Battery Powered Tools
Hand Truck
Physical Demands:
Constantly talk, hear, sit, use keyboard/ten key, fine dexterity with hands and repetitive hand motion.
Frequently lift and carry up to 20 lbs., push/pull up to 20lbs, reach outward, walk-normal surfaces, grasp, and hold.
Occasionally lift and carry between to 21-50lbs., push/pull between 21-50lbs, reach overhead, kneel, climb, and stand.
Rarely lift and carry 51+ lbs., push/pull 51+ lbs., squat, crawl, walk-slippery surfaces, walk-uneven surfaces, and bend.
Hours of Work:
This is a Full Time position.
Typical workdays are Monday-Friday, from 8am-5pm
Hours may vary to meet the needs of partners and business operations. This may include days, evenings, nights, weekends, and holidays.
The above statements are intended to describe the general nature and level of work being performed by those assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. Management reserves the right to reassign and alter the as dictated by business necessity and evaluate reasonable accommodations.
EEO At-Will
Executech Utah, LLC. is an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, pregnancy, veteran status, or any other legally protected status.
All employment decisions at Executech Utah, LLC. are based on business needs, job requirements, and individual qualifications, without regard to any of the characteristics mentioned above. This policy applies to all terms and conditions of employment, including but not limited to, hiring, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Executech Utah, LLC. also maintains an "at-will" employment relationship with its employees. This means that employment can be terminated at any time, with or without cause, by either the employee or the company. No express or implied contract of employment is created by this job description or any other document, and the company reserves the right to modify or amend any policies, procedures, or benefits at any time.
By accepting employment with Executech Utah,LLC. the employee acknowledges that their employment is "at-will" and that they understand and agree to the terms described herein.
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$39k-52k yearly est. 2d ago
IT Support Specialist
Avathon
Remote support technician job in Pleasanton, CA
Job Description
Who We Are & Why Join Us
Avathon is revolutionizing industrial AI with a powerful platform that enables businesses to harness the full potential of their operational data. Our technology seamlessly integrates and contextualizes siloed datasets, providing a 360-degree operational view that enhances decision-making and efficiency. With advanced capabilities like digital twins, natural language processing, normal behavior modeling, and machine vision, we create real-time virtual replicas of physical assets, enabling predictive maintenance, performance simulation, and operational optimization. Our AI-driven models empower companies with scalable solutions for anomaly detection, performance forecasting, and asset lifetime extension-all tailored to the complexities of industrial environments.
Cutting-Edge AI Innovation - Join a team at the forefront of AI, developing groundbreaking solutions that shape the future.
High-Growth Environment - Thrive in a fast-scaling startup where agility, collaboration, and rapid professional growth are the norm.
Meaningful Impact - Work on AI-driven projects that drive real change across industries and improve lives.
Learn more at: Avathon
Avathon is looking for an IT Support Specialist to help manage Avathon's corporate IT resources and end-users. The ideal candidate has experience working within a ticket management system and handling employee onboarding/offboarding activities. The position offers opportunities to continue growing by learning new technologies and learning from experienced Engineers as we build new solutions.
Join us and:
Provide tier 1 end-user support, resolve helpdesk tickets, manage employee on/offboarding.
Install & troubleshoot laptops, printers, & conference room equipment.
Update documentation procedures for common processes (on/offboarding, conference room preparation, hardware purchases and inventory management)
Shadow senior team members to continue learning technologies and common tasks.
Manage conference rooms: clean-up & organizing, all-hands meeting preparation, update cameras & iPads, A/V troubleshooting
Manage onboarding process: Create acct, build machine, building access, desk setup, provision SaaS apps
Manage offboarding process: Disable accounts, Google takeout, Backup user home directories, rebuild machines, disable building access, forward email to manager.
Management of workstations including:
o Ensuring Filevault & Bitlocker encryption
o Ensuring Firewalls enabled
o Deploying OS updates/upgrades
o Remotesupport
o Hardware/software inventory restock
o Machine repairs
You'll have:
4+ years' experience in an IT Support or Help Desk role
Experience installing and supporting PCs & Macs, software, and conference room equipment.
Strong troubleshooting and problem-solving skills
Fundamental knowledge of Active Directory, Remote access tools, public cloud, Networking, and Gsuite/O360
Strong written and verbal communication skills
Eager to learn, produces high quality work, and self-driven personality.
This role requires 5 days a week to Pleasanton, CA, Avathon headquarter.
Salary:
The base salary range for this role is between $70,000 to $110,000 annually. Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.
Avathon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
Avathon is committed to providing reasonable accommodations throughout the recruiting process. If you need a reasonable accommodation, please contact us to discuss how we can assist you.
$70k-110k yearly 29d ago
Web Developer & IT Support Specialist
A Plus Tree 4.6
Remote support technician job in Sacramento, CA
Job Description
Are you ready to Join the Revolution with one of the most innovative, fastest-growing tree care companies on the West Coast? A Plus Tree is looking to hire the best of the best, and our goal is to ensure talent is rewarded with great compensation and a fulfilling career.
We're looking for a versatile Web Developer & IT Support Specialist to support both our software development efforts and internal IT operations. This role is ideal for someone who enjoys building and maintaining web and mobile applications while also serving as a technical resource for end users. You'll collaborate across teams to support daily operations, drive new feature development, and maintain our infrastructure and security standards. This is an on-site position based in Sacramento, CA.
Responsibilities
· Respond to help desk tickets, troubleshoot user issues, and escalate or assign as needed.
· Monitor internal support channels (Teams, phone, chat) and provide timely assistance.
· Deliver training and guidance on internal software tools to staff.
· Triage and resolve software bugs and performance issues across web and mobile platforms.
· Develop new features, integrate third-party APIs, and maintain cross-platform compatibility.
· Maintain technical documentation for codebases, systems, and user-facing resources.
· Participate in planning meetings and help prioritize features and technical tasks.
· Administer SharePoint and Microsoft 365 environments, including permissions and group access.
· Manage security compliance using MDM (Hexnode), EDR (CrowdStrike/eSentire), and regular audits.
Preferred Skills
· PHP
· JavaScript
· MySQL
· CSS
· HTML
Preferred Experience
· React Native
· Angular
Benefits:
Health insurance, Dental insurance, Vision Insurance, Life insurance, Paid Sick Leave, Paid Time Off, 401(k), and 401(k) Matching.
*A Plus Tree provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$50k-80k yearly est. 4d ago
deskside support
Artech Information System 4.8
Remote support technician job in San Ramon, CA
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title: DESKSIDE Support Representative Distributed Client Services
Location: FOSTER CITY,CA AND SAN RAMON,CA
Duration:1 Year
Job Description:
· Candidates should be able to diagnose configure and install common applications and install/remove desktop PCs and monitors.
· Perform basic Deskside Services to include install, move, add, changes (IMAC), build, configuration, following provided scripts. Perform software support for low complexity problems / issues on Buyer or Customer personal computers. Provide Customer assistance with problem identification and resolution at the Customer's place of business for hardware or platform related issues.
· Provide Deskside Support (software break/fix support or related tasks) on limited complexity problems for platforms having Windows current - 4 generations of Windows Operating Systems or Apple current OS -1. Familiarity with Microsoft Office Suite and other common software applications.
· Skills Overview (list or overview) Candidate requires 7+ years of Deskside Break/Fix troubleshooting and solutioning experience in larger corporate environments. The support platform is Microsoft OS including Win7 and some Win10 (piloting). In addition there is a need for some current MAC OS support (corporate environment) including OS troubleshooting, imaging, and builds.
· The candidate must also be able to support Mobility Devices (phone and tablet) of multiple platforms including Apple, Android, and Microsoft. This position requires solid experience in application support of standard Microsoft Office products current through Office 365, including support of Outlook/Exchange in a corporate environment across PC, phone, and tablet devices.
· The candidate must be able to provide on site and remotesupport of high level and executive end users through the use of in person, phone, and Remote Takeover tools.
Additional Information
For more information, Please contact
Shubham
************
$49k-66k yearly est. 60d+ ago
IT Help Desk
AMAX 4.1
Remote support technician job in Fremont, CA
Manage Windows and virtual servers with 100+ clients.
Install, troubleshoot and configure PCs, printer and other hardware peripherals, operating systems, telephones, network equipment and software applications.
Perform backups, user account, security, and Disaster Recovery.
Complete and accurate documentation of the IT infrastructure and ongoing changes.
Manage existing and new networking solutions, including monitoring the network stability and uptime.
Perform preventive maintenance activities.
Work and support with other departments as needed.
Work with Vendors/facility team for IT infrastructure, cabling and power requirement
Support all IT Help desk activities (new hire set-up, on-boarding related to IT)
Requirements
College degree with 2+ years in PC troubleshooting experience.
Experienced in troubleshooting PC/Laptop hardware and software issues
Experienced with Windows, Windows office, LAN and WAN networking skills needed for connectivity troubleshooting.
Knowledge of Windows Desktop
Ability to take initiatives with minimum direction; team player.
Ability to work in a fast-paced environment.
Good written and verbal communication skills.
Preferred:
Virtualization knowledge.
Active Directory and Group Policy Knowledge.
Router configuration.
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
401(k) match
Flexible spending account
Commuter benefits
Health Savings Plan
We also have a perfect location for all types of commuters: AMAX is located right between I-680 and I-880. Warm Springs/South Fremont BART station and bus stops are within a 10-minute walking distance. 5 grocery stores, 6+ coffee/tea places, and numerous restaurants within 1 mile. Feel free to try the delicious fusions or grab your daily groceries after work!
About AMAX
Established in 1979, AMAX is a globally recognized leader in GPU-accelerated IT infrastructure, specializing in transforming standard IT systems into advanced, high-performance computing solutions. Catering to industries such as AI, cloud computing, autonomous vehicles, and high-performance computing, AMAX has set benchmarks in innovation, including pioneering liquid-cooled HPC systems for the semiconductor industry. With a global footprint spanning North America, Europe, and Asia, AMAX offers end-to-end services from design and manufacturing to deployment. Committed to addressing the growing demands of AI, AMAX delivers advanced solutions that help organizations achieve their technology goal and drive progress on a global scale. To learn more about AMAX's advanced AI solutions, visit amax.com.
Join Us
Become part of a diverse and inclusive team that values your technical expertise and innovative thinking. Together, we'll push the boundaries of what's possible in the hardware industry.
AMAX is proud to be an equal-opportunity employer. We welcome all applicants and provide equal employment opportunities regardless of age, race, gender, or other legally protected characteristics.
$50k-70k yearly est. Auto-Apply 11d ago
IT Support Specialist
EUV Tech
Remote support technician job in Martinez, CA
About the Role
The IT Support Specialist is customer service-minded and technically savvy, who will work in conjunction with the other support members of the IT team to respond to and troubleshoot organization-wide IT-related issues and requests.
The IT Support Specialist will be responsible for assignments primarily involving direct user support and training, mainframe, client/server, desktop/laptop computer hardware/software, and network/infrastructure troubleshooting; the incumbent may be assigned to lead or manage projects.
Reporting Line
This positions reports to the IT Manager.
Your Role
Supports organization staff by serving as the first point of contact for employees seeking technical assistance on the delivery, configuration, set up, training, maintenance, and troubleshooting of computer and network systems, printers, hardware, and software.
Determine the best solution based on the issue and details provided by users (even with limited diagnostic information), elevating issues to the appropriate stakeholders whenever necessary.
Under supervision, the incumbent designs, installs, troubleshoots, maintains, and administers local area networks.
Maintain technical documentation and service catalog on installation of software, configuration of hardware and problem troubleshooting.
Identify,suggest, and execute on approved improvements.
Reviews change notices for information updates and notifies appropriate parties.
Other duties and responsibilities as assigned.
Qualifications (Required)
2+ years of technical and desktop IT support experience.
Bachelor of Science degree in computer science, computer information systems, or other closely related field, or equivalent experience.
Possesses the knowledge of the principles, practices, and techniques of providing customer support.
Possess excellent interpersonal and customer service skills with the ability and experience to support executive team members.
Possesses the knowledge of the principles and practices of network concepts, terminology, and security.
Communicating effectively both orally and in writing.
Possess excellent troubleshooting skills in a multi-disciplinary environment.
Ability to create and maintain accurate, clear and concise process documentation.
Have the ability to work independently with minimal guidance, proactively manage tasks and priorities across multiple projects, and collaborate effectively with cross-functional teams.
Strong knowledge of and experience with Google Workspace software and administration.
Ability to administer, manage, and maintain client platform engineering software.
Strong knowledge of the Windows operating system, Active Directory, and Azure.
Knowledge of and experience with Atlassian software.
Knowledge of and experience with mainstream MDM software.
Sufficient dexterity, stamina, and physical strength to lift and carry up to 50 pounds and operate related equipment.
Qualifications (Bonus to Have)
Strong Knowledge of and experience with a variety of hardware and software platforms including mobile devices.
Knowledge of and experience with networks/LAN, TCP/IP and networking hardware setups.
Knowledge of and experience with configuring/administering Zoom and Zoom Rooms software and hardware.
Knowledge of and experience with administering, managing, and maintaining Solidworks/PDM related systems.
Knowledge and experience with mac OS and Linux operating systems and environments.
Knowledge of and experience with CrowdStrike software.
Position Details
The base hourly range for this full-time position is $35 - $40 + bonus + benefits. Our salary ranges are determined by role, level, and EUV Tech's location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the respective role. Within the range, individual pay is determined by the following factors: job-related skills, experience, and relevant education or training.
The Perks
Joining EUV Tech means being part of an innovative start-up culture in Martinez, CA. We have a supportive environment and a convenient reverse commute from the Bay Area. We're a vibrant collective of individuals who celebrate our achievements while valuing each team member's unique contributions.
Added benefits of joining us at EUV Tech:
Enjoy complimentary on-site lunches, coffee, drinks, and snacks as part of our commitment to a positive workplace experience
We provide comprehensive healthcare coverage for employees and their families, along with generous time-off policies that recognize the importance of work-life balance
We are committed to your professional growth, offering opportunities for development and advancement
$49k-88k yearly est. 3d ago
Information Technology Graduate- US
Aveva
Remote support technician job in San Leandro, CA
**AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably.**
**We're the first software business in the world to have our sustainability targets validated by the SBTi, and we've been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We've also recently been named as one of the world's most innovative companies.**
**If you're a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers (**************************************** .**
**For more information about our privacy policy and how to manage cookies, visit our** **Privacy Policy (**************************************************************************************************************************** **.**
**Job Title:** Information Technology Graduate
**Employment type:** Full-time
**Work Type** : Hybrid (3 days a week in office)
**Work Authorization** : This application is intended for candidates that are eligible for full-time work authorization in the United States upon completing their education.
Please be prepared to answer the following in your application:
+ Do you now, or will you in the future, require sponsorship for employment visa status (e.g. H-1B, F-1, CPT, OPT visa status, etc.) to work legally in the United States?
**Benefits:**
+ Competitive pay
+ Mentorship: You will be assigned a technical mentor to guide you during your graduate program
+ Continuous Learning: You will be supported to gain the relevant professional development to support your work
+ A comprehensive graduate development program
**Location:** San Leandro, CA
**About Us:**
At Aveva, we value innovation, dedication, and the pursuit of excellence. We are a dynamic and forward-thinking organization that offers a collaborative and supportive work environment. As a growing company, we are committed to providing valuable learning experiences to talented individuals who are willing to invest in their future.
**What We Offer:**
**Learning and Development:**
You will have the chance to work alongside experienced professionals who are passionate about sharing their knowledge. We provide hands-on training and opportunities to enhance your skills in various areas. You will join the AVEVA Graduate Development Programme too.
**Mentorship:**
Our team is dedicated to helping you succeed. You will be paired with a mentor who will guide you throughout your graduate programme, offering insights and advice.
**Real-World Experience:**
Gain practical experience in your field of interest. This programme will give you exposure to a range of IT teams across AVEVA to truly build your knowledge and skills.
**Networking:**
Connect with industry professionals, build valuable relationships, and expand your network for future career opportunities.
**Position Overview:**
24-month rotational graduate program with 6-month assignments across four key areas of the IT function at AVEVA. The assignments will cover critical IT activities in areas such as business relationship management, architecture, digital delivery, end user enablement, infrastructure delivery as well as projects and portfolio management.
You will build essential experience working with our internal customers from our R&D teams through to our Finance and People teams. You will also work alongside vendors to complete some in house or customer projects.
You will be supported to gain the relevant professional qualifications to support your assignments like PMI, TOGA or ITIL methodologies amongst others. Training will be a mix of classroom style and on the job training.
**Qualifications:**
We are open to applications from a wide range of disciplines including but not exclusively - **IT, Business, Technology, Computer Sciences, Engineering, Commercial.**
+ Bachelor's degree in a related field or equivalent work experience.
+ Proven experience in computer troubleshooting and support.
+ Strong problem-solving skills.
+ Excellent communication and interpersonal skills.
+ Knowledge of Operating Systems, Microsoft Office, and basic networking concepts.
+ Familiarity with remotesupport tools and Active Directory.
+ Ability to adapt to a global and diverse user base.
**The interview selection process will begin in January/February 2026.**
AVEVA requires all successful applicants to undergo and pass a drug screen before they start employment. All drug screens are in accordance with federal laws and regulations.
Find out more: ***************************************
**Salary Range:**
$79,500.00 - $132,500.00
**This pay range represents the minimum and maximum compensation that the position offers, and final compensation can vary within the range depending on work location, job experience, skills, and relevant educational attainment and/or training.**
**USA Benefits:** Competitive salary; high quality healthcare; 401(k) with 6% employer match; FSA and supplemental insurance; paid parental leave; 20 days PTO with increase for time served; 7 days of sick time; 3 days paid volunteering; flexible lifestyle benefits (commuter plans, backup care, emergency leave and fitness/education reimbursement opportunities)
**AVEVA requires all successful applicants to undergo and pass a comprehensive background check and drug screen before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.** **All drug screens are in accordance with federal laws and regulations.**
**AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.** **AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify AVEVA at** **recruitingaccommodations@aveva.com** **. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.**
**Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.**
Empowering you with pioneering tech
AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably.
We're the first software business in the world to have our sustainability targets validated by the SBTi, and we've been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We've also recently been named as one of the world's most innovative companies.
If you're a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers (**************************************** .
For more information about our privacy policy and how to manage cookies, visit our Privacy Policy (*********************************************************************************************************************** .
$79.5k-132.5k yearly 34d ago
Information Technology Graduate- US
Aveva Group Plc
Remote support technician job in San Leandro, CA
AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably. We're the first software business in the world to have our sustainability targets validated by the SBTi, and we've been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We've also recently been named as one of the world's most innovative companies.
If you're a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers.
For more information about our privacy policy and how to manage cookies, visit our Privacy Policy.
Job Title:Information Technology Graduate
Employment type: Full-time
Work Type: Hybrid (3 days a week in office)
Work Authorization: This application is intended for candidates that are eligible for full-time work authorization in the United States upon completing their education.
Please be prepared to answer the following in your application:
* Do you now, or will you in the future, require sponsorship for employment visa status (e.g. H-1B, F-1, CPT, OPT visa status, etc.) to work legally in the United States?
Benefits:
* Competitive pay
* Mentorship: You will be assigned a technical mentor to guide you during your graduate program
* Continuous Learning: You will be supported to gain the relevant professional development to support your work
* A comprehensive graduate development program
Location: San Leandro, CA
About Us:
At Aveva, we value innovation, dedication, and the pursuit of excellence. We are a dynamic and forward-thinking organization that offers a collaborative and supportive work environment. As a growing company, we are committed to providing valuable learning experiences to talented individuals who are willing to invest in their future.
What We Offer:
Learning and Development:
You will have the chance to work alongside experienced professionals who are passionate about sharing their knowledge. We provide hands-on training and opportunities to enhance your skills in various areas. You will join the AVEVA Graduate Development Programme too.
Mentorship:
Our team is dedicated to helping you succeed. You will be paired with a mentor who will guide you throughout your graduate programme, offering insights and advice.
Real-World Experience:
Gain practical experience in your field of interest. This programme will give you exposure to a range of IT teams across AVEVA to truly build your knowledge and skills.
Networking:
Connect with industry professionals, build valuable relationships, and expand your network for future career opportunities.
Position Overview:
24-month rotational graduate program with 6-month assignments across four key areas of the IT function at AVEVA. The assignments will cover critical IT activities in areas such as business relationship management, architecture, digital delivery, end user enablement, infrastructure delivery as well as projects and portfolio management.
You will build essential experience working with our internal customers from our R&D teams through to our Finance and People teams. You will also work alongside vendors to complete some in house or customer projects.
You will be supported to gain the relevant professional qualifications to support your assignments like PMI, TOGA or ITIL methodologies amongst others. Training will be a mix of classroom style and on the job training.
Qualifications:
We are open to applications from a wide range of disciplines including but not exclusively - IT, Business, Technology, Computer Sciences, Engineering, Commercial.
* Bachelor's degree in a related field or equivalent work experience.
* Proven experience in computer troubleshooting and support.
* Strong problem-solving skills.
* Excellent communication and interpersonal skills.
* Knowledge of Operating Systems, Microsoft Office, and basic networking concepts.
* Familiarity with remotesupport tools and Active Directory.
* Ability to adapt to a global and diverse user base.
The interview selection process will begin in January/February 2026.
AVEVA requires all successful applicants to undergo and pass a drug screen before they start employment. All drug screens are in accordance with federal laws and regulations.
Find out more: ***************************************
Salary Range:
$79,500.00 - $132,500.00
This pay range represents the minimum and maximum compensation that the position offers, and final compensation can vary within the range depending on work location, job experience, skills, and relevant educational attainment and/or training.
USA Benefits: Competitive salary; high quality healthcare; 401(k) with 6% employer match; FSA and supplemental insurance; paid parental leave; 20 days PTO with increase for time served; 7 days of sick time; 3 days paid volunteering; flexible lifestyle benefits (commuter plans, backup care, emergency leave and fitness/education reimbursement opportunities)
AVEVA requires all successful applicants to undergo and pass a comprehensive background check and drug screen before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria. All drug screens are in accordance with federal laws and regulations.
AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify AVEVA at recruitingaccommodations@aveva.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.
$79.5k-132.5k yearly 34d ago
Field IT Support Technician
California Automotive Retailing Group, Inc.
Remote support technician job in Dublin, CA
At California Automotive Retailing Group we are committed to an environment where the customer is always treated with respect and dignity. Our associates are our most valuable resource, and growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today!
Job Title: Field IT SupportTechnician (Networking, MS365, Active Directory, PC/Printer Support)
Employment Type: Full-Time
Pay Scale: $6500 to $7333.33 per month.
Benefits
Medical, Dental & Vision Insurance
401K Plan + Match
Paid time off and vacation
Life insurance w/AD&D Feature
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Employee Assistance Program
Health Reimbursement Account
Discounts on products and services
Above average industry pay
Job Summary:
We are seeking a skilled Field IT SupportTechnician to provide on-site and remote technical support for our automotive dealership clients across the Bay Area. The ideal candidate will have strong expertise in networking, Microsoft 365, Active Directory implementation, and PC/printer configuration. This role requires travel to multiple dealership locations to troubleshoot, maintain, and optimize IT systems.
Key Responsibilities:
Network Support: Install, configure, and troubleshoot wired/wireless networks, switches, routers, and firewalls.
Microsoft 365 Administration: Manage user accounts, licenses, Exchange Online, SharePoint, and Teams.
Active Directory Management: Implement and maintain AD, group policies, DNS, DHCP, and domain services.
PC & Printer Setup: Configure, deploy, and troubleshoot desktops, laptops, printers, and peripherals.
On-Site & RemoteSupport: Provide timely resolution for hardware, software, and connectivity issues.
Security & Compliance: Ensure systems are patched, secure, and compliant with dealership IT policies.
Documentation: Maintain accurate records of configurations, issues, and resolutions.
Client Communication: Liaise with dealership staff to understand needs and provide training when necessary.
Required Skills & Qualifications:
3+ years of hands-on IT support experience (field support preferred).
Strong knowledge of TCP/IP, VLANs, VPN, and network troubleshooting.
Proficiency in Microsoft 365 administration (user management, Exchange, Azure AD).
Experience with Active Directory, Group Policy, and Windows Server.
Ability to image, configure, and troubleshoot Windows PCs and printers.
Familiarity with basic cybersecurity practices (firewalls, antivirus, updates).
Valid driver's license and willingness to travel to client sites daily.
Excellent problem-solving and customer service skills.
Preferred Qualifications:
Certifications: CompTIA Network+, Microsoft 365 Certified, or CCNA.
Experience supporting automotive dealerships.
Knowledge of ticketing systems (e.g., SpiceWorks, ConnectWise, Autotask).
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$6.5k-7.3k monthly Auto-Apply 56d ago
Biomedical Technician / Equipment Support Specialist - Information Systems
Blue Water Thinking
Remote support technician job in Danville, CA
Guided by our principles of value generation, continuous innovation, customer-centricity, and vested collaboration, Blue Water Thinking proudly supports our Federal clients in achieving their Agency goals.
Founded by a decorated twenty-eight year Veteran of the United States Army, Blue Water Thinking understands and supports the mission of our Nation's war fighters, Veterans, their families and caretakers.
Leveraging our executive team's military experience and private and public sector consulting expertise, Blue Water Thinking takes an integrated "one-team" approach and brings to bear best-fit solutions, thought leadership, and grit to meet our client's transformational needs.
Fueled by our values of integrity, respect, professionalism, stewardship and customer service, the Blue Water Thinking team understands the power of the human connection, collaboration, humility and loyalty to one another, our clients and industry partners.
Lastly, our formula for success is simple: Build something good, take care of our people, keep our clients satisfied, nurture our work ethic and reputation, build long-lasting partnerships, enjoy what we do and give back as much as possible.
Job Description
We are seeking a skilled and motivated Biomedical Equipment Technician - Info/Sys to join our healthcare facility's dynamic team. As a Biomedical Equipment Technician with networking experience, you will play a crucial role in ensuring the reliability, functionality, and safety of our networked medical equipment. Your responsibilities will encompass a wide range of tasks including preventive and corrective maintenance, incoming inspections, medical device security, cybersecurity, network maintenance, equipment installations, electrical safety inspections, addressing hazard recalls, software repairs, and experience with Cerner. The ideal candidate should possess a strong technical background, excellent problem-solving skills, and a commitment to maintaining high standards of patient care through the proper functioning of networked medical equipment.
Responsibilities:
Perform routine preventive maintenance on a diverse range of networked medical equipment to ensure optimal functionality and extend equipment lifespan.
Conduct corrective maintenance by diagnosing and repairing malfunctions in medical devices, adhering to manufacturer's guidelines and technical specifications.
Carry out incoming inspections of new medical equipment to verify its compliance with safety standards, functionality, and accuracy.
Collaborate with the IT and cybersecurity teams to implement and maintain medical device security protocols, ensuring patient data confidentiality and protection against cyber threats.
Install, calibrate, and configure medical equipment, following manufacturer instructions and safety guidelines.
Monitor and address hazard and safety recalls related to medical equipment, coordinating with manufacturers and relevant departments for swift resolution.
Perform software repairs and updates on medical devices to address software glitches, improve functionality, and ensure compatibility with other systems.
Maintain accurate records of maintenance activities, repairs, and inspections using computerized maintenance management systems (CMMS).
Provide technical support and training to medical staff on the proper operation and handling of networked medical equipment.
Keep abreast of industry trends, advancements, and regulations related to biomedical equipment technology and integrate this knowledge into daily tasks.
Collaborate with other healthcare professionals and departments to ensure seamless equipment operations and contribute to the enhancement of patient care.
Experience with Cerner electronic health record (EHR) systems and integration is preferred.
Location: Danville VA Medical Center 1900 E Main St
Basic Qualifications
The Contractor key personnel shall meet one of the following basic qualifications, regardless of role in the services provided under this contract:
Experience within a medical center and Biomedical Engineering department
OR, Experience working in or with the Veterans Health Administration (VHA)
OR, Understanding of VISN, VA medical center, and Biomedical Engineering department operations
In addition to the basic qualifications, the Contractor key personnel shall meet the following role-specific qualifications based on the core functions and services each will be providing under this contract.
Role Specific Qualifications:
A two-year associate degree or higher in an applied science or equivalent military training.
A minimum of three years of hospital or healthcare experience performing medical equipment maintenance, with a minimum of one-year specialized experience in medical information systems and networking.
Current and advanced knowledge of computer virus protection software, available software patches and upgrades, information security tools, electronics, computers and network theory.
Demonstrated competency in utilizing and maintaining computer and server based medical equipment, medical record databases, and proprietary and generic software; experience with TCP/IP, HL7, networking, network security and DICOM standards; experience maintaining, interfacing and troubleshooting networked medical equipment to include VLAN configuration, IP addressing, sub-netting, and network security; ability to interpret, identify and apply network engineering principles and practices; and ability to distinguish networking problems from non-networking problems.
Understanding of regulatory agencies' requirements, industry regulatory requirements and International Standard Organization standards.
Familiarity with the setup and application of network test equipment and tools.
Ability to read, analyze, and interpret technical literature, schematics, and drawings
Eligibility:
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Must be able to obtain and maintain the required federal public trust clearance for this role
Must provide proof of COVID vaccination + Flu vaccination during flu season, or, as an alternative, appropriate documentation that will support either a medical or religious exemption.
Compensation:
Salary for this position is determined by various factors, including but not limited to, location, the candidate's particular combination of knowledge, skills, competencies and experience, as well as contract specific affordability and organizational requirements. The proposed salary range for this position is outlined below.
Salary range: $55,000 - $90,000
Blue Water Thinking offers a comprehensive benefits package including health insurance (medical, dental and vision), paid time off, federal holidays, and matching 401K plan.
Our Commitment to Equal Employment Opportunity.
Blue Water Thinking, LLC (BWT) is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law.
Applying for this Job:
Resume must be submitted in word document format and must include dates in each section (experience, education, certifications...)
Candidates must fill out the below form to the best of their knowledge