Remote support technician jobs in Texas - 3,305 jobs
Medical Support Specialist/ Intake Nurse- Bilingual Spanish/English (EMT-P)
Biolife Plasma Services 4.0
Remote support technician job in Dallas, TX
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
About BioLife Plasma Services
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma center operations.
BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will determine donor eligibility to donate plasma, management of donor adverse events, review of laboratory test results, and donor notification of unsuitable test results. The Medical Support Specialist (Plasma Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. The Medical Support Specialist will be familiar with regulations of the plasma collection industry or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS).
How you will contribute
You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE).
You will evaluate donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the development of Center Physician's standing orders and donor transport to emergency care facilities.
You will refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, or guidance concerning medical or technical issues, including donor safety and eligibility.
You will support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable.
You will manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents.
You can be a Pandemic Coordinator when authorized by EHS and support investigations associated with pandemic threats within the local community as indicated by EHS or Medical Affairs.
What you bring to Takeda:
High school diploma or equivalent to including graduate equivalent of a recognized educational nursing program with state requirements
Currently licensed or certified in the state where responsibilities will be assigned: EMT-Paramedic
Current Cardiopulmonary Resuscitation (CPR) and AED certification
Fulfill state requirements (in state of licensure) for basic IV therapy
Satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist
Two years in a clinical or hospital setting
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include medical/dental, paid time off and retirement benefits, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - TX - Dallas - Belt
U.S. Hourly Wage Range:
$23.85 - $32.79
The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
LocationsUSA - TX - Dallas - BeltWorker TypeEmployeeWorker Sub-TypeRegularTime TypeFull time
Job Exempt
No
$23.9-32.8 hourly Auto-Apply 1d ago
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IT Support Specialist
Paladin Consulting 4.6
Remote support technician job in Fort Worth, TX
Westlake, TX
Bachelor's degree is required (Information Systems, Computer Science, Engineering, or related field). Advanced degree preferred; 4-8 years of experience in IT support
Provide Tier 1-3 support for desktops, laptops, tablets, mobile phones, printers, scanners, warehouse devices, and conference room technology.
Configure and support Android/iOS mobile phones, MFA, corporate email, VPN, and device security compliance.
Troubleshoot issues related to Windows OS, VPN access, Wi-Fi, printing, performance, and application usage.
Assist users with Google Workspace (Gmail, Drive, Docs, Sheets, Groups, limited Admin functions).
Support and maintain endpoints with respect to antivirus and security policies.
Provide support for Sales and Field teams located across the US and Canada.
Apply working knowledge of: Google Workspace, AWS fundamentals, Cloud technologies, AI (Gemini) for troubleshooting and documentation, Image and deploy computers using KACE.
Recommend small automation improvements using AI-assisted workflows.
Follow support processes aligned to GxP, CSV, ITIL, and FDA expectations for regulated pharma environments.
Use EasyVista for ticketing, documentation, and asset tracking.
Maintain accurate user, device, and software documentation.
Assist with audit readiness and ensure traceability of regulated IT activities.
Technical Skills:
Google Workspace, AWS fundamentals, Cloud technologies, AI tools (Gemini), SSO, MFA, Okta, Antivirus / endpoint protection tools, Veeam, Nutanix, Nextiva telephony, KACE imaging. Ticketing systems such as EasyVista, Ability to supportremote users across the US and Canada.
Operational Knowledge:
Awareness of GxP, CSV, ITIL, and FDA expectations for supporting regulated systems.
$40k-71k yearly est. 5d ago
Desktop Support #989372
Dexian
Remote support technician job in Brookshire, TX
Job Title: Desktop SupportTechnician
Job Type: Full-Time
We are seeking a reliable and customer-focused Desktop SupportTechnician to provide first-line technical support to end users in our Brookshire, TX location. The ideal candidate will have a strong foundation in IT fundamentals, excellent communication skills, and a CompTIA certification (A+, Network+, or equivalent).
Key Responsibilities
Provide technical support for hardware, software, and peripheral issues
Troubleshoot issues related to Windows and/or mac OS systems
Support users with login issues, password resets, and basic account access
Install, configure, and maintain desktops, laptops, printers, and mobile devices
Escalate unresolved issues to Level 2 support teams as needed
Document incidents, requests, and resolutions in a ticketing system
Assist with new hire onboarding and equipment setup
Follow IT policies, procedures, and security best practices
Deliver professional and courteous support to all end users
Required Qualifications
CompTIA A+ certification (required)
(Network+ or Security+ is a plus)
Basic knowledge of:
Windows 10/11 (mac OS exposure a plus)
Microsoft 365 (Outlook, Teams, OneDrive)
Hardware troubleshooting (desktops, laptops, peripherals)
Strong verbal and written communication skills
Ability to work onsite in Brookshire, TX
Willingness to learn and grow in an IT support environment
Preferred Qualifications
Previous experience in a Help Desk or Desktop Support role
Familiarity with:
Active Directory (user accounts, password resets)
Ticketing systems (ServiceNow, Jira, Zendesk, etc.)
Remotesupport tools
Customer service or technical support background
Work Environment
Onsite support in an office or warehouse environment
May require walking, lifting IT equipment (up to ~25 lbs)
Standard business hours; occasional after-hours support may be required
Compensation & Benefits
Competitive hourly rate or salary (based on experience)
Benefits package may include health insurance, PTO, and paid holidays
Opportunity for training, certification growth, and career advancement
$38k-53k yearly est. 4d ago
Help Desk Technician
CSI Companies 4.6
Remote support technician job in Sunnyvale, TX
CSI Companies is seeking a Tier II Help Desk Technician to work with one of the top Sports Retailer companies in the country!
Job Title: Tier II Help Desk Technician
Type: 100% Onsite
Shift: Monday through Friday 8am - 5pm
Pay: $25 - $30/hr W2
Description:
Seeking a skilled and dedicated Tier II Help Desk Specialist to join our dynamic team. In this role, you will provide advanced technical support to our clients, ensuring high levels of customer satisfaction through your expert knowledge and outstanding customer service skills.
Key Responsibilities:
Provide advanced troubleshooting and problem resolution for Windows and Mac environments.
Efficiently handle, categorize, and prioritize incoming support tickets using Atlassian and ServiceNow ticketing systems.
Deliver exceptional customer service, maintaining a professional and courteous demeanor in all interactions.
Collaborate with other IT team members to resolve complex issues and contribute to continuous service improvement.
Document resolutions and maintain detailed records of user requests and actions taken.
Stay current with system information, changes, and updates relevant to our user community.
Requirements:
Proven experience as a Tier II Help Desk Specialist or similar role.
Strong knowledge and experience in troubleshooting Windows and Mac operating systems.
Excellent customer service skills, with the ability to communicate verbally and in writing effectively.
Experience working with Atlassian (Jira) ticketing systems.
Ability to work independently and manage time effectively.
Strong problem-solving skills and attention to detail.
$25-30 hourly 1d ago
Online Exam Proctor & Tech Support Specialist
Orbis Education
Remote support technician job in Dallas, TX
A prominent education provider in Dallas, Texas, seeks a dedicated individual to manage computer testing rooms, proctor online nursing exams, and provide technical and administrative support. The ideal candidate should have excellent communication and organization skills, be familiar with technology, and hold at least a high school diploma. Experience in higher education and proficiency in Microsoft Office is preferred. Join a team committed to maintaining academic integrity and supporting students in their educational journey.
#J-18808-Ljbffr
$36k-60k yearly est. 13h ago
Deskside Support Analyst
Kellymitchell Group 4.5
Remote support technician job in Irving, TX
Our client is seeking a Deskside Support Analyst to join their team! This position is located in Irving, Texas.
Perform service, repair, and/or installation of computer products, including system hardware, parts management, software, and PCs
Provide technical support to customers on operational and maintenance aspects of system equipment and serves as the customer contact
Provide VIP support of mobile devices for both onsite and offsite executive staff
Assist with laptop refresh of corporate devices
Desired Skills/Experience:
Associate degree in Computer Networking or 2+ years of related experience
Prior help desk experience is preferred
Can work and resolve most escalated tickets
VIP/White Glove experience
Prior iPhone support experience
Benefits:
Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered
The approximate pay range for this position starting at $65,000 - $70,000+. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
$65k-70k yearly 3d ago
Entry Level Autism Support Professional
Action Behavior Centers
Remote support technician job in Round Rock, TX
Job Description
Schedule: Monday - Friday, daytime hours (8am-5pm) *May volunteer for an occasional Saturday based on patient needs
Position is full-time
Experience that's a PLUS (but not required): Childcare: nanny, babysitter, preschool teacher, tutor. Mental Health Roles: QMHP, behavioral health technicians. Camp Counselors, Paraprofessionals, Caregivers, Life Skill Assistants
Pay (determined by education and ABA experience)
High School/Associate's Degree: $16.00 - $24.00 per hour
Bachelor's Degree: $20.00 - $25.50 per hour
Master's Degree: $22.00 - $27.00 per hour
Fun Fact: You will receive your first raise after obtaining your RBT certification! Most new hires complete this in about three weeks.
What You'll be Doing:
Work one-on-one with children aged 18 months to 8 years using play-based ABA therapy
Follow personalized treatment plans, collect simple data, and communicate with your team
Help kids learn through play, movement, reading, games, and hands-on activities
Stay active during sessions, moving constantly to stay engaged with children
Maintain a clean, organized, safe therapy space
Be part of a supportive, mission-driven team that celebrates progress and growth
Make a Difference Every Day: Action Behavior Centers hires caring people to help children with Autism learn and grow, providing full training and covering the cost of your Registered Behavior Technician (RBT) certificate. Our ABA therapy builds communication, social, and independent skills and as a Behavior Therapist, you play a meaningful part in each child's progress.
Be Ready to Hear From Us: We respond to applications quickly, often within 24 hours. Please keep your phone nearby and check your email so we can schedule your interview as soon as possible.
Job Requirements:
Lift up to 30lbs
Sit, stand, crouch, squat, and move quickly with young children
Get on and off the floor frequently
Maintain an active pace throughout the day
Keep therapy spaces clean, organized, and safe
At least 18 years old
High school diploma or GED
Consistent attendance and punctuality
Willingness to complete paid RBT certification within 20 days of hire
Commitment to ABC's core value of team; may occasionally help support a nearby sister clinic if that center is experiencing a need for coverage
Why Candidates Choose ABC
Guaranteed full time hours
Paid training and fully covered RBT certification
Raises every 6 months with clear goals
Health insurance covered at 90 percent
Free lunch every Friday
DoorDash DashPass and Calm app provided
Paid time off: 10 holidays, 10 PTO days, 2 flex days
Student loan repayment support
A team-focused, supportive, fun work environment
ABC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, disability, marital status, genetic information, veteran status, or any other status protected by applicable federal, state, or local laws, including the Pennsylvania Human Relations Act (PHRA). We are committed to creating an inclusive environment for all employees.
@Copyright 2025
$16-24 hourly 4d ago
Production Support Lead
Ascendion
Remote support technician job in Dallas, TX
Ascendion is a fullservice digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 6,000+ Ascenders delivers solutions from around the globe. Ascendion is built differently to engineer the next.
Ascendion | Engineering to elevate life
We have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us:
Build the coolest tech for the world's leading brands
Solve complex problems - and learn new skills
Experience the power of transforming digital engineering for Fortune 500 clients
Master your craft with leading training programs and hands-on experience
Experience a community of change makers!
Join a culture of high-performing innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion.
About the Role
Job Title: Production Support Lead
Location: Dallas, TX
Key Responsibilities:
Experience in production support, system administration, or development related to healthcare management systems.
Experience in .NET (C#, ASP.NET, SQL Server) and Guiding care
Experience with claims processing, benefits management, and provider network management in the healthcare space.
Strong familiarity with databases and writing complex SQL queries.
Experience in system integrations, including REST APIs.
Healthcare knowledge (Medicare, Medicaid, insurance terms, etc.) is highly desirable.
Ability to communicate with internal and external stakeholders in high-pressure situation (Major incidents / Application outage)
Required Skills & Experience
Proficiency in SQL, Java (for backend tasks), and working knowledge of APIs (REST/SOAP).
Experience with web services.
Experience with reporting tools such as Tableau, Power BI, or equivalent is a plus.
Knowledge of HIPAA and other healthcare regulations is a plus.
Usage of AI in Application Support
Hands on automation experience
Salary and Other Compensation: The annual [salary/hourly rate] for this position is between [$125,000 - 130,000 annually]. Factors which may affect pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: [medical insurance] [dental insurance] [vision insurance] [401(k) retirement plan] [life insurance] [long-term disability insurance] [short-term disability insurance] [paid parking/public transportation] [12 days/hours of paid time off] [08 days/hours of paid sick and safe time] [09 days/hours of paid vacation time] [2 weeks of paid parental leave] [x paid holidays annually] [add others as needed- include all material benefits available to the position]
Want to change the world? Let us know.
Tell us about your experiences, education, and ambitions. Bring your knowledge, unique viewpoint, and creativity to the table. Let's talk!
$125k-130k yearly 3d ago
RAN Tier 2 Support
Nextgen | GTA: A Kelly Telecom Company
Remote support technician job in Plano, TX
Looking for a RAN Tier 2 - Onsite- Plano TX
accepting on W2 candidates, No C2C candidates
What you will bring to the table as a RAN Tier 2:
10 Years of experience with RAN, RF
Experienced in wireless (3g, 4g, 5g)
Experience with end to end Call flow process
Experience troubleshooting and scripting using Linux or Unix
Experience with Tier 1 or tier 2 level work
Experience with Samsung/ Nokia
Willing to go onsite
What you didn't know about us:
Competitive salary
Health, Dental and Vision Benefits
Long-Term growth potential
401k
With this position, you will get the opportunity to work with a game changing client and further advance your already valuable experience in the telecom industry!
We are Connectors. We thrive on ‘quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!
We are Collaborators. You'll be working with a wholly owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.
We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!
$39k-63k yearly est. 4d ago
Field Support Technician
Jobster LLC
Remote support technician job in Houston, TX
**Responsibilities:**
- Travel to project locations throughout the USA and internationally for assignments as directed by the Electrical Systems Manager.
- Troubleshoot malfunctions in electrical systems, including switchboards, generators, automation systems, and drive systems.
- Conduct preventive maintenance checks and calibrations using manufacturers' manuals and electronic testing equipment.
- Collaborate with production engineers to ensure proper instrument data transfer and collection.
- Install new systems and controls, including power wiring. Systems include PLCs, switchboards, drive systems, computers, and Ethernet communications.
- Train crew members on electrical topics such as safety, maintenance, and operation.
- Perform on-call work during off-hours as necessary.
- Adhere to safe and compliant working procedures.
**Requirements:**
- High School Diploma or equivalent; electrical certification and training from a technical school or military certifications preferred.
- 5+ years of experience in a similar role, with a strong emphasis on troubleshooting.
- Previous long-term employment history.
- Experience in the marine industry and dredging projects is highly preferred.
- Proficiency in reading blueprints of electronic schematics and process and instrumentation diagrams.
- Experience in installing and maintaining electrical systems.
- Ability to take initiative, work independently, make decisions, and develop recommendations.
- Strong interpersonal skills to build effective working relationships both internally and externally.
- Must be willing to travel 100% within the USA and occasionally out of the country.
$42k-60k yearly est. 1d ago
IT Specialist / IT Support (Veterans Encouraged to )
Jenna Evola
Remote support technician job in Texas
About the Role We're hiring IT Specialists to join our growing team and we're especially looking for U.S. military veterans who were honorably discharged between 2012 and 2025. No prior IT experience is required. We provide hands-on training to help you build the skills needed to succeed in today's tech-driven world. If you're a veteran looking to start or grow your civilian career, this is the perfect opportunity to transition into the IT field.
Responsibilities
Assist with setup, maintenance, and troubleshooting of computer systems and networks
Provide basic technical support and problem resolution
Learn to install and configure hardware, software, and applications
Support cybersecurity and data protection best practices
Work collaboratively with IT professionals and team members
Qualifications
Veterans discharged between 2012 2025 are strongly encouraged to apply
No IT experience required training is provided
Strong communication, teamwork, and attention to detail
Willingness to learn and grow in a fast-paced environment
Technical aptitude or interest in technology is a plus
What We Offer
Competitive pay: $26 $33 per hour
Veteran-supportive work environment
Paid training and certification opportunities
Career advancement paths in IT and tech fields
Flexible work schedules and supportive leadership
Who We're Looking For
We're looking for veterans and transitioning service members who are ready to build a rewarding civilian career in IT. Your discipline, dedication, and problem-solving mindset are what set you apart we'll help you gain the technical skills to match.
Apply today and start your next mission a successful career in IT!
$26-33 hourly 25d ago
Information Technology Specialist
Kaye/Bassman International
Remote support technician job in Plano, TX
IT Specialist
Kaye/Bassman International Corporation (KBIC) is seeking an IT Specialist to support the continued growth and development of our Information Technology department. As a nationally recognized executive search firm, KBIC consistently ranks among the best in the industry for delivering superior results.
Day-to-Day:
Provide technical support for end-users and office technologies per established policies and procedures.
Manage and support hardware for remote office environments.
Deploy and retrieve home office hardware for remote users.
Deliver deskside and MFP printer support.
Ensure timely resolution of IT support tickets, meeting established SLAs.
Maintain hardware inventory and facilitate hardware ordering requests.
Play an active role in developing and implementing IT processes and procedures.
Provide IT support for new remote office setups.
Assist users with the installation and setup of computer hardware and peripherals.
Why KBIC?
Supportive Environment: A small office setting with a fun, team-focused atmosphere where your contributions are valued.
Comprehensive Benefits: Well-rounded benefits package, including a 401(k)-retirement plan and health, dental, vision and life insurance
Work-Life Balance - PTO and a flexible work environment to support your well-being.
Vibrant Office Culture - Located right next to Legacy Hall and the Legacy shopping center, our office offers an energetic atmosphere.
As an IT Specialist, you will work closely with the rest of our team to ensure that our company uses the most up-to-date technology to run our business and that our company's hardware and software are compatible, secure, and scalable. You will also manage our internal network and support our onsite and remote staff.
What We're Looking For:
3+ years of verified experience in a corporate IT support role.
Proficiency in Windows 11, Office 365 administration, and Microsoft Office.
Experience with Zoom and Teams.
Strong knowledge of PC hardware troubleshooting and common software issues.
Mac OS troubleshooting experience.
Familiarity with Apple and Android phone support.
Ability to provide remote and phone-based support.
Strong team player with the ability to work under deadlines and unsupervised.
Experience using remote management tools for troubleshooting and support.
Must pass a background check and drug screening.
Comfortable working onsite full-time in Plano, TX (this is not a remote role).
Additional Preferred Skills:
Experience using a help desk ticketing system.
Knowledge of SonicWall and general networking concepts.
Ability to manage multiple projects simultaneously.
About Us: Kaye/Bassman International Corporation is one of the nation's premier executive search firms, ranked the #1 retained search firm in the Dallas/Fort Worth area by the Dallas Business Journal. With over 40 years of continuous growth, we thrive on innovation, excellence, and a results-driven culture.
$63k-89k yearly est. 1d ago
Technical Product Support Specialist
Digilock
Remote support technician job in Houston, TX
We want to hear from you if you are passionate about helping customers and providing exceptional technical support!
As a Technical Product Support Specialist on our Customer Success Team, your primary goal will be to ensure that every user has a positive experience with our products. This role centers around offering technical product support, troubleshooting issues, and assisting customers in maximizing the benefits of our products.
In this position, you will communicate and document customer issues, troubleshoot and test products, and provide support through email, phone, and video calls.
This exciting and dynamic role is crucial to our company's success. We take pride in making every customer feel valued, supported, and satisfied! Join us!
**This role is full-time and 100% on-site in our Houston, TX**
Responsibilities:
Achieve expert working knowledge of our products. You will be the first stop point for troubleshooting and must know how to use our products (don't worry - we will train you 😀)
Troubleshoot reported problems and get a full understanding of what the customer is asking for and why.
Identify and document the reason the customer contacted us and advise on any forming trends that may impact the larger customer base.
Respond to the user as quickly and thoroughly as possible and communicate to them that you are working on their behalf to address the issue(s).
Identify process improvements and other product features to reduce the number of customer inquiries.
Increase overall customer satisfaction by meeting and exceeding customer support standards and service levels.
Just be awesome and flexible.
Requirements:
Minimum of 2 years working in a Product Support or Customer Service role.
Not afraid of taking an unhappy customer and turning them into a happy one.
Strong analytical and critical thinking skills.
Able to work independently or in a team.
Strong organizational skills.
Ability to communicate professionally and effectively in person, on the phone, electronically, or by other means to individuals and groups.
Ability to learn new products, concepts, and eagerness to explore new technology.
Strong organizational and time management skills, with the ability to prioritize tasks effectively.
Excellent communication skills, both written and verbal.
Proficiency in Microsoft Office Suite and other relevant software applications.
Ability to maintain confidentiality and handle sensitive information with discretion.
Attention to detail and accuracy in all work tasks.
Why Should You Apply?
At Digilock, you will have the chance to work with great people on exciting projects. Part of being in a growing company is that change is constant. We embrace change and aim to innovate with passion. This is what drives us and our company forward.
We provide a competitive salary and benefits package. Highlights of our current benefits package include Medical, Dental/Vision, Long-Term Disability, Life Insurance, 401K Match up to 4%, AFLAC, Wellness Program Reimbursement, PTO, and a generous holiday schedule with pay. We provide food and snacks throughout the week in our fully stocked kitchens/breakrooms and have company outings.
$34k-69k yearly est. 2d ago
Technical Support Engineer
Indotronix Avani Group 4.2
Remote support technician job in Coppell, TX
Title: Technical Support Engineer
Pay Rate: $85 to $90 Hourly W2
Type & Duration: Contract to Hire | 6 Months
necessitates travel, which is anticipated to be less than 10%.
Responsibilities:
Help define and manage technical customer issues, by reproducing and owning the issue lifecycle from start to finish.
Project manage new client deployment issues through to resolution.
Determines root cause by reading through code; troubleshoot customer reported issues; implement security and permissions configuration changes.
Drive operational efficiencies for issue resolution by identifying process, tooling, and product improvements. Create playbooks and knowledge base content for issue resolution.
Create reports and dashboards for internal issue tracking purposes.
Minimum Qualifications:
3+ years' experience working with Python, R, or a similar object-oriented programming language with bachelor's degree in Statistics, Computer Science, Mathematics or Information Systems or related area.
Familiarity with SQL and ability to identify root cause of data issues. Proficiency with Jira and Github. Cloud operations experience such as creates buckets, VMs, or security access controls
Excellent troubleshooting skills, with an ability to track complex details and clearly translate investigations into next steps for the customer or internal teams.
Exceptional ability to communicate technical details to both senior developers and non-technical customers.
Preferred Qualifications:
4+ years of experience in software or healthcare technology.
Experience troubleshooting data issues.
Experience supporting highly regulated software.
‘Self-starter' mentality, with a passion for owning and driving issues to resolution.
$85-90 hourly 3d ago
Warehouse Support Specialist
ASSA Abloy Group 4.2
Remote support technician job in Plano, TX
This role supports daily operational activities across warehouse functions and basic system-related tasks. The position focuses on the accurate handling, preparation, and tracking of physical products, along with light technical setup and asset coordination.
What You'll Do
Operational Support
Handle receiving, storage, picking, packing, and shipping activities.
Maintain organized inventory and accurate tracking records.
Prepare products and components through kitting and light assembly.
Process returns and support basic refurbishment tasks.
Systems & Asset Support
Prepare and configure hardware devices, including software installation.
Assign and track hardware assets within internal platforms.
Support basic system setup, activation, and updates.
Maintain documentation related to inventory, assets, and configurations.
Team & Process Support
Work cross-functionally to ensure smooth daily operations.
Provide routine status updates related to inventory and order flow.
Assist with identifying and supporting process improvements.
What We're Looking For
Experience in warehouse, logistics, or operations support.
Strong organizational skills with attention to detail.
Comfort working with basic technical tools and software systems.
Ability to manage multiple tasks in an onsite environment.
Self-motivated team player with a problem-solving mindset.
Nice to Have
Experience with ERP or inventory management systems.
Familiarity with CRM platforms.
General comfort with IT systems and connected hardware.
$38k-59k yearly est. 3d ago
Wind Site Technician III - Eden, TX
Vestas 4.8
Remote support technician job in Eden, TX
Vestas
Wind Site Technician III
Eden, TX (Maverick Creek site)
Offering $2500 USD Sign On Bonus - Details below
Join our journey towards wind energy solutions.
At Vestas, we believe in a world powered by renewable energy. We are a worldwide authority in wind energy, specializing in the design, manufacture, installation, and maintenance of turbines in over 80 countries. With over 40 years of experience, we are committed to advancing energy solutions driven by innovation, engineering excellence, and real-world impact. Join us and be part of an industry that's transforming how the world is powered, where your work fuels progress and your career moves with purpose.
Position Overview
As a Wind Site Technician, you'll ensure the smooth operation of wind turbines, directly addressing maintenance, troubleshooting, and system issues. Your contributions are vital in maintaining clean, reliable energy for local communities, regardless of your background in wind, electrical, mechanical, or heavy machinery sectors.
Key Responsibilities
Diagnose, repair, and maintain wind turbines with your team to keep communities powered.
Adhere to safety protocols, perform safety inspections, and cultivate a culture of safety.
Collaborate with your team to improve turbine performance, share best practices, and support change initiatives.
Document your work thoroughly and propose improvements to work instructions and operational processes.
Support specialty projects (e.g., crane work, CIM) and provide mentorship to junior technicians.
Who You Are
Minimum 3 years of wind experience, including work with heavy equipment and cranes. Task Based Certification (TBC) Level 300 or willingness to obtain.
Highly developed problem-solving abilities and an engaged approach to responsibilities.
Safety-conscious and a role model for best practices, with advanced knowledge of energy isolation and risk mitigation.
A collaborative team player who mentors others and leads by example.
Ability to speak, read and follow instructions in English.
Physically fit, comfortable working at heights and in varying conditions, with a high school diploma (or equivalent), valid driver's license, and legal authorization to work in the U.S.
Training & Equipment
Vestas invests in your growth, providing access to comprehensive training programs and certifications like GWO Safety & Technical Training. You'll also receive all necessary PPE and equipment to perform safely.
Benefits & Career Growth
We believe that when you thrive, we all thrive. That's why we offer a comprehensive benefits package. By joining our community, you take part in an international company that focuses on your safety, support, and growth, and we pledge to be with you at every turn.
We're proud to offer:
Medical, dental, and vision coverage for you and your family.
Paid time off, holidays, and parental leave.
Opportunities for career progression and pay-for-certification growth.
401(k) with company match, life insurance, and disability coverage.
An established safety culture and inclusive, collaborative workplace.
Salary & Career Growth
We offer attractive pay packages, performance bonuses, and opportunities to support your professional development. Pay will be determined based on experience and qualifications.
We are offering a $2,500 USD Sign On Bonus*
At Vestas, we're not just offering you a job, but an opportunity to elevate your career. If you're equipped with Basic Safety Training (BST), Basic Technical Training (BTT), and Advanced Rescue Training (ART) certifications from the Global Wind Organization (GWO), consider yourself already one step ahead! To show our appreciation for the expertise you bring along, we're excited to offer a $2,500 USD sign-on bonus.
* Eligibility requirements apply, speak with a Vestas representative for more details.
Physical Demands
The physical demands described here are representative of those that are met by an employee, to effectively perform the essential functions of this role. Reasonable accommodations may be made to enable team members with disabilities to perform the essential functions.
Ability to stand and walk for prolonged periods of time.
Hearing ability to use telephones, close range radios or related device.
Visual acuity including depth perception, field of vision and the ability to distinguish between colors.
Ability to stoop, kneel, crouch or crawl as needed, as well as hand-eye coordination and manual dexterity.
Ability to climb stairs & vertical ladders to heights of 60 to 100 meters and at times supervise work in confined space environments.
Ability to lift, push, pull, carry items up to, but not more than 50 lbs. in weight.
Ability to observe training and obtain certification in required safety programs that include LOTO, Electrical Qualification, Fall Arrest & High Angle Rescue & Emergency Decent, and Confined Space.
Ability to successfully participate in all training courses, including controlled decent practical exercises.
Due to design parameters of fall protection equipment, the combined weight of prospective employee, required PPE and gear shall not exceed 300 lbs. Required PPE and gear may weigh up to 40 lbs.
CCPA Notice for California Applicants
Our commitment to a fair hiring
At Vestas, we evaluate all candidates solely based on their professional experience, education, and relevant skills. To support a fair recruitment process, we kindly ask that you remove any photos, dates of birth or graduation, gender pronouns, marital status, or other personal information not relevant to the role before submitting your CV/resume. Your CV/resume should focus on your professional and educational background, along with the necessary contact details (email and phone number). We train our hiring teams in inclusive evaluation and regularly review process outcomes to ensure fairness.
DEIB Statement
At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.
BEWARE - RECRUITMENT FRAUD
It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, *********************************************************
About Vestas
Vestas is the energy industry's global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 185 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field.
With 30,000 employees globally, we are a diverse team united by a common goal: to power the solution - today, tomorrow, and far into the future.
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.
To learn more about our company and life at Vestas, we invite you to visit our website at ************** and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.
$40k-61k yearly est. 8d ago
Epic ATE Support
Insight Global
Remote support technician job in Dallas, TX
ATE Epic Support - Epic Beaker (2‑Week Big Bang Go‑Live Project)
Schedule: Varied shifts depending on site assignment
We are seeking experienced ATE (At‑the‑Elbow) Epic Support Analysts to assist with a large‑scale Epic Beaker big bang go‑live across a major hospital system in the Dallas-Fort Worth area. This short‑term engagement will provide on‑site support to laboratory staff during the transition to Epic Beaker, ensuring smooth adoption, minimal workflow disruption, and rapid issue resolution.
Key Responsibilities
Provide on‑site, at‑the‑elbow support to laboratory teams during Epic Beaker go‑live.
Assist end users with navigation, workflow questions, and system functionality.
Troubleshoot basic issues and escalate complex problems to command center or application teams.
Monitor workflows in real time to identify bottlenecks or user challenges.
Offer guidance on best practices and reinforce training concepts.
Document issues, trends, and user feedback for leadership and application analysts.
Support multiple laboratory locations across the DFW Metroplex as assigned.
Adapt to varied schedules, including early mornings, evenings, or weekends depending on site needs.
Qualifications
Prior Epic Beaker go‑live or ATE support experience strongly preferred.
Familiarity with clinical laboratory workflows (microbiology, pathology, specimen processing, etc.).
Strong communication and customer‑service skills.
Ability to work in fast‑paced clinical environments and support multiple user types.
Reliable transportation to travel between DFW‑area sites as needed.
Additional Details
This is an on‑site role at multiple hospital and laboratory locations.
Orientation and site‑specific training will be provided prior to go‑live.
Competitive hourly rates based on experience.
$28k-44k yearly est. 5d ago
Electroneurodiagnostic-EEG- Technology Specialist
Texas Childrens Hospital 4.7
Remote support technician job in Houston, TX
We are searching for a Electroneurodiagnostic Technologist Specialist - someone who works well in a fast-paced setting. In this high level senior position in the neurodiagnostic unit, you will perform one or more; EEGs/Long term video monitoring; Evoked Potentials or Polysomnography; procedures according to facility policy and procedures. You will maintain patient safety during clinically significant events, and other related duties, provide findings, results, and a descriptive analysis according to facility policy and procedures. You also perform procedures appropriate to their competence and credentials held under general technical supervision. You'll take call on a rotating basis, performing stat neurodiagnostic testing after hours and on weekends.
Think you've got what it takes?
Job Duties & Responsibilities
• Demonstrate a mastery of technical and procedural requirements to consistently produce high quality neurologic testing records; and be able to adapt all procedures to clinical circumstances.
• Maintain the patient's safety through communication
• Provide training, coaching, and mentoring to other technology personnel in proper neurodiagnostic procedures
• Assist other technology personnel in preparation for registry or certification credentials
• Document patient information in patient's electronic medical record according to hospital and departmental guidelines
• Inform manager or designee of all patient/personal injury or unsafe situations, anticipated problems and unusual situations;
• Complete appropriate related documentation according to departmental and hospital guidelines
• Work with departmental staff and other health care professionals by volunteering regularly to help others when time allows
As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.
Skills & Requirements
• H.S. Diploma or GED Required
• REEGT Required Along With One Of The Following Licenses Or Certs:
o CLTM - Cert Exam Long Term Monitoring
o CNIM - Cert Neurophy Intropa Monitor
o RPSGT - Reg Polysomnographic Technology
o RRT CERT - Cert-Reg Respiratory Therapist
o X REPT - Evoked Potentials
• 3 Years Of Experience In Electroneurodiagnostic Technology Inclusive Of Clinical Rotations Required
ABOUT US
Since 1954, Texas Children's has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children's hospital in Texas, and among the top in the nation by U.S. News & World Report as well as recognition from Houston Business Journal as one of this city's Best Places to Work for ten consecutive years.
Texas Children's comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Tower for pediatric research; Texas Children's Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children's Hospital West Campus, a community hospital in suburban West Houston; Texas Children's Hospital The Woodlands, the first hospital devoted to children's care for communities north of Houston; and Texas Children's Hospital North Austin, the new state-of-the-art facility providing world-class pediatric and maternal care to Austin and Central Texas families. We have also created Texas Children's Health Plan, the nation's first HMO focused on children; Texas Children's Pediatrics, the largest pediatric primary care network in the country; Texas Children's Urgent Care clinics that specialize in after-hours care tailored specifically for children; and a global health program that is channeling care to children and women all over the world. Texas Children's Hospital is affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.
To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.
Texas Children's is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
$49k-68k yearly est. 1d ago
Network Technician
Randstad USA 4.6
Remote support technician job in Dallas, TX
2 Network Technicians
Length of Contract: Through April of 2026 w/ potential of running through all of 2026
Hourly Pay: 25.00 - 28.00 p/hr
W2 Contract Only
Network Refreshes for 160 clinics to start.
Generally consist of 1:00 and 10:00 network switches per clinic and up to 25 wireless access points.
Preliminary surveys before they go in and do the network swap where the team is going onsite and conducting a full network work audit and physical device location
Workday:
● up to 8 hrs. a day, possibly less during surveys.
● will cover drivetime and mileage
● ideally 1 site per day, possibly 2 smaller when during surveys
● Possibly longer days during install days, we will not leave until the site is operational.
● Survey will be during clinic hours
● install will be after clinic hours
● no shift differential pay
Duties:
● Rack and stack network gear
● Installation of AP's
● Data collection from Phones, PC, data ports and cabling tracing.
● Cleanliness
● Customer service
$56k-79k yearly est. 5d ago
Network Support - Dallas, TX
Computer Services Company 4.0
Remote support technician job in Dallas, TX
Network Support $24/HR - $35/HR
Computer Services Company
Full Time Position
Amazing Management and Support Staff!
Sonic Walls, Cisco, Lan, Wan and VPN.
Network Installation, Set Up and Troubleshooting.
Please Apply By CV or Resume