Customer Service Representative jobs at REMPREX

- 273 jobs

Gate Service Representative (Night Shift- 5:00pm- 5:30am)
Remprex Brand 4.4
Customer service representative job at REMPREX
What You'll Do Reporting to the Terminal Manager, the Gate Service Representative supports the intermodal trucking community by leveraging proprietary technology to perform intermodal gate transactions, maintenance, and repair at supported terminals and make timely operating decisions to ensure safe, efficient, and customer-oriented service. Responsibilities Service, repair, and perform preventative maintenance on Automated Gating System (AGS) equipment and its components Survey, repair, and troubleshoot overall system health and performance Proactively report on system specifications, operations, inventory needs, and site performance Explain site health information and provide technical insight on system repairs to client management Assist in testing new-generation AGS components and provide reliability and suitability reports to management Assist with the install and commission of AGS equipment on site Accurately and efficiently process automated and manual gate transactions as needed, entering data into an office computer or handheld device for each unit as it enters or exits the intermodal terminal Manage inventory Maintain a client work environment in REMPREX vehicles, Driver's Assistance Building and server room. What You'll Need Requirements: High School diploma or equivalent Valid Driver's License with a clean motor vehicle record (MVR) Demonstrated attention to detail An interest in and commitment to continual growth Strong interpersonal skills and a commitment to unwavering professionalism Ability to quickly analyze and solve problems in a high-pressure environment with the ability to implement procedural modifications with minimal supervision Working knowledge of Microsoft Office applications. Basic technical orientation with computers, printers and multi-line telephonic equipment. Mechanical aptitude with basic knowledge of networking hardware and software. Ability to multi-task, demonstrate flexibility and persevere in an environment that with rapidly changing customer requests and requirements, seasonal variances in workload and industry needs and requirements. Must be able to adapt to extended or adjusted hours as needed in a 24/7/365 operation. Preferred: Previous experience in the intermodal industry Location & Schedule: The position is 100% on site at our terminal located in Elwood, IL 60421 (26664 S Elwood International Port Rd, Elwood, IL 60421) This position operates on a Texas II schedule which consists of 12-hour shifts on a rotating basis Below is an overview of the Texas II schedule: Week 1 Monday + Tuesday- ON Wednesday + Thursday- OFF Friday, Saturday + Sunday- ON (Five 12-hour shifts total) Week 2 Monday + Tuesday- OFF Wednesday + Thursday- ON Friday, Saturday + Sunday- OFF (Two 12-hour shifts total) Who is REMPREX and Why Are We Hiring? Headquartered in Lisle, Illinois, REMPREX specializes in the operation, support and engineering of intermodal terminals and ports nationwide. We specialize in delivering safe, efficient, and scalable services to help our clients transport intelligently. Click here to see it for yourself! INSERT YOUR CARROT STATEMENT HERE - that's where you come in! Your assimilation into our culture is very important in having a long and mutually beneficial career at REMPREX. Our core values are the driving force in our business. As a potential member of the REMPREX team, you should align with our core values. Safety | We commit to actively foster a healthy and injury free environment for our employees, clients and the communities we serve. Integrity | We make it a priority to do the right thing even when no one is looking, which is why we commit to the highest ethical standard. Innovation | We challenge conventional thinking to continually improve the products and services we offer. Transparency | We say what we mean, mean what we say, and do what we say we'll do. What We Offer All benefits mentioned below are based on eligibility and vary based on status, role and location. Comprehensive Medical, Dental, Vision & Prescription Drug Coverage Flexible Spending Accounts. 401(k) Vacation, Sick & Paid Holidays Leaves of Absence Employee Assistance Program Employer-Paid Life & AD&D Insurance Employer-Paid Short & Long-Term Disability Voluntary Accident, Hospital Indemnity, Critical Illness and Life Insurance Tuition Reimbursement Employee Assistance Program Employee Referral Program Opportunities to Learn & Grow Your Career Hybrid Work Schedules A Diverse & Inclusive Company Culture that offers genuine teamwork All employment offers will be made within the appropriate salary grade, taking into account key factors such as your location, relevant skills, experience, and expertise. Additionally, select positions may be eligible for a discretionary annual cash incentive program, designed to reward both individual and company performance. Ready to build your career with an industry leader? REMPREX is the one intermodal logistics company that truly does it all and whether you are looking to make an impact on our front line in Operations or ready to contribute your expertise to one of our professional corporate areas like Information Technology, Account & Finance, Human Resources or Client Services, our highly-innovative, rapidly-growing enterprise provides everything you need to build a rewarding career. If you are a builder at heart, enjoy solving problems, taking the initiative, pitching in where needed, are always up for a challenge, we encourage you to explore your future with REMPREX and apply today! If this role isn't what you're looking for, please consider other open positions. REMPREX is proud to be an equal opportunity employer. We are committed to building a diverse workforce and do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, REMPREX participates in the E-Verify program in certain locations, as required by law. As part of our pre-employment process, we do require successful completion of a background check and for safety sensitive roles, a drug screen. Know your rights: ******************************************************************************************** REMPREX participates in eVerify. Click here for information about eVerify. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. REMPREX is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: REMPREX does not accept unsolicited agency resumes. Please do not forward resumes to any REMPREX employee. REMPREX is not responsible for any fees related to unsolicited resumes. IND2
$29k-46k yearly est. 60d+ ago
Customer Service Representative - Associate
University of Chicago Medicine 4.7
Burr Ridge, IL jobs
Be a part of a world-class academic healthcare system, UChicago Medicine, as a Customer Service Associate at our Burr Ridge Call Center. This position is a 100% onsite opportunity. You will need to be based in the greater Chicagoland area. As a Customer Service, you must have superior customer service and communication skills. You must be detail-oriented and able to multitask in a fast-paced environment. Having outstanding phone etiquette skills is also vital to this role. Essential Job Functions Providing excellent customer service by resolving all customer questions/concerns Serve as customer advocate; often being the first contact for callers into UCM Work closely with management to resolve customer questions/concerns Assisting customers in an inbound customer service contact center The CSR recognizes emergency, life threatening, and high priority calls and situations, and responds rapidly according to prescribed procedures Assist Lead in answering all emergency lines: e.g., Dr. Cart, Pediatric Trauma, Dr. Red and Stroke activations as well as Transplant offers Maintain composure under stressful and/or emergency conditions The CSR also provides paging services (overhead and ‘beeper'), and messaging functions Answer calls and initiates radio paging and overhead-paging requests within prescribed performance intervals Flexibility to move to a DR location in the event of downtime Responsible for following prescribed notification procedures during staff shortages Provide Emergency After Hours Answering Service coverage including taking accurate messages, following protocols designated by specialty, following up on messages with reminders and documenting messages verbatim and efficiently Troubleshoot and resolve caller complaints Demonstrate and maintain a thorough and complete working knowledge of appropriate business information management systems and ACD telephone system Perform administrative tasks as assigned by the Call Center Supervisors Communicate effectively with internal departments and external customers regarding member concerns and research and resolve issues as appropriate Identify trends/issues that emerge in calls/correspondence and inform Team Lead or Supervisor. Assist in the development and communication of resolutions to internal staff, as requested. Identify and recommend process improvements to support positive member experience Provide customer service and troubleshooting assistance with MyChart patient application Communicates well and utilizes excellent listening skills and telephone etiquette. Works cooperatively with others Maintain good working relationships and open communication with internal and external customers Attend department and other meetings as requested Other projects and duties as assigned Required Qualifications High school diploma or equivalent certification One year experience in a healthcare setting, including: a physician's office, health insurance/HMO, or other community agency Two years of customer service experience, preference given to candidates with call center experience Ability to multi-task and work efficiently in a fast-paced environment Ability to problem-solve and be a team player Interpersonal skills necessary to interact effectively with all department employees and all levels of hospital personnel and to communicate courteously with all types of callers Is able to tactfully and effectively handle complaints when called upon Comfort with Windows based computer applications Broad knowledge of medical terminology Outstanding customer service, interpersonal skills Preferred Qualifications Two-year degree in health related or liberal arts field or communication field, including a course in medical terminology A working knowledge of Microsoft Office, customer relationship management software Call Center and Healthcare Experience, a plus Working knowledge of Microsoft Office Bilingual in Spanish Position Details Job Type/FTE: Full-Time 1.0 FTE Shift: Days (12:30pm-8:30pm, with Tuesday & Thursdays off) Work Location: Onsite - Burr Ridge Unit/Department: 24/7 Call Center CBA Code: Non-Union Why Join Us We've been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We're in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you'd like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we're doing work that really matters. Join us. Bring your passion. UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities. UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics. Must comply with UChicago Medicine's COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination, you must provide proof as part of the pre-employment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly, a pre-employment physical, drug screening, and background check are also required for all employees prior to hire. Compensation & Benefits Overview UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position. The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union. Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine.
$41k-52k yearly est. Auto-Apply 60d+ ago
Customer Service Representative - Associate
University of Chicago Medicine 4.7
Burr Ridge, IL jobs
Be a part of a world-class academic healthcare system, UChicago Medicine, as a Customer Service Associate at our Burr Ridge Call Center. This position is a 100% onsite opportunity. You will need to be based in the greater Chicagoland area. As a Customer Service Associate, you must have superior customer service and communication skills. You must be detail-oriented and able to multitask in a fast-paced environment. Having outstanding phone etiquette skills is also vital to this role. Essential Job Functions Providing excellent customer service by resolving all customer questions/concerns Serve as customer advocate; often being the first contact for callers into UCM Work closely with management to resolve customer questions/concerns Assisting customers in an inbound customer service contact center The CSR recognizes emergency, life threatening, and high priority calls and situations, and responds rapidly according to prescribed procedures Assist Lead in answering all emergency lines: e.g., Dr. Cart, Pediatric Trauma, Dr. Red and Stroke activations as well as Transplant offers Maintain composure under stressful and/or emergency conditions The CSR also provides paging services (overhead and ‘beeper'), and messaging functions Answer calls and initiates radio paging and overhead-paging requests within prescribed performance intervals Flexibility to move to a DR location in the event of downtime Responsible for following prescribed notification procedures during staff shortages Provide Emergency After Hours Answering Service coverage including taking accurate messages, following protocols designated by specialty, following up on messages with reminders and documenting messages verbatim and efficiently Troubleshoot and resolve caller complaints Demonstrate and maintain a thorough and complete working knowledge of appropriate business information management systems and ACD telephone system Perform administrative tasks as assigned by the Call Center Supervisors Communicate effectively with internal departments and external customers regarding member concerns and research and resolve issues as appropriate Identify trends/issues that emerge in calls/correspondence and inform Team Lead or Supervisor. Assist in the development and communication of resolutions to internal staff, as requested. Identify and recommend process improvements to support positive member experience Provide customer service and troubleshooting assistance with MyChart patient application Communicates well and utilizes excellent listening skills and telephone etiquette. Works cooperatively with others Maintain good working relationships and open communication with internal and external customers Attend department and other meetings as requested Other projects and duties as assigned Required Qualifications High school diploma or equivalent certification One year experience in a healthcare setting, including: a physician's office, health insurance/HMO, or other community agency Two years of customer service experience, preference given to candidates with call center experience Ability to multi-task and work efficiently in a fast-paced environment Ability to problem-solve and be a team player Interpersonal skills necessary to interact effectively with all department employees and all levels of hospital personnel and to communicate courteously with all types of callers Is able to tactfully and effectively handle complaints when called upon Comfort with Windows based computer applications Broad knowledge of medical terminology Outstanding customer service, interpersonal skills Preferred Qualifications Two-year degree in health related or liberal arts field or communication field, including a course in medical terminology A working knowledge of Microsoft Office, customer relationship management software Call Center and Healthcare Experience, a plus Working knowledge of Microsoft Office Bilingual in Spanish Position Details Job Type/FTE: Full-Time 1.0 FTE Shift: Evenings (1:30pm-10pm) Work Location: Onsite - Burr Ridge Unit/Department: 24/7 Call Center CBA Code: Non-Union In this role, we anticipate that you will generally work approximately 40 hours per week. We anticipate that you will generally be scheduled to work the evening shift, from approximately 11:30-8:00pm, and will not be scheduled for on-call shifts. We anticipate you will be scheduled to work 100% at the Burr Ridge Call Center. The days of the week that you are scheduled will not vary depending on the week, but we anticipate that you will be scheduled to work Wednesday-Sunday. Why Join Us We've been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We're in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you'd like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we're doing work that really matters. Join us. Bring your passion. UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics. As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law. Compensation & Benefits Overview UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position. The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union. Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine .
$41k-52k yearly est. Auto-Apply 60d+ ago
Customer Relations Specialist
Midwest Health 4.2
Plainville, KS jobs
Requirements Expectations Promote and adhere to the mission, vision and values of Midwest Family Health Honest, loyal and trustworthy Friendly and energetic personality Ability to handle multiple tasks within prescribed timeframes efficiently and effectively Ability to take initiative to fulfill the duties and responsibilities of position Must be detail-oriented and able to maintain an organized workflow Must be committed to close follow-up and timely completion of all assigned tasks Possess advanced computer and data input skills Skilled in operation of basic office equipment such as copier, fax, and telephone Skilled in use of Microsoft Office, especially Excel and Word, software Ability to become skilled in use of Pioneer Rx software Must be able to communicate and work well with pharmacists, RRTs, RNs, health care professionals, patients, peers and superiors in a cordial and professional manner Ability to use cash register and 10-key calculator with accuracy and efficiency Excellent math and verbal skills Ability to sit and/or stand for long periods of time Ability to climb stepladders, bend, twist and maneuver in tight spaces Vision and hearing correctable to normal Ability to lift up to 40 pounds Ability to read, write and speak English fluently Good short and long-term memory Recognize own limitations and seek assistance when required Function within the limits of the law and Midwest Family Health policies and procedures and the employee manual CUSTOMER RELATIONS SPECIALIST - PRIMARY JOB DUTIES AND RESPONSIBILITIES: Assist customers with the selection of merchandise Utilize the Point-of-Sale system to process customer purchases and payments Assist with the receiving, restocking, ordering and facing of merchandise Assist with marketing and publicity activities Answer phone calls Prescription deliveries to customers within the city limits Housekeeping duties, including dusting, sweeping/mopping, rotated restroom cleaning etc. Any additional duties as assigned by the Store Manager or Pharmacist in Charge (PIC) PHARMACY TECHNICIAN (POTENTIAL CAREER TRACK): Answer telephone and handle questions that do not require a pharmacist's expertise or judgment Receive written prescriptions or telephone refill requests Gather information needed to prepare prescriptions Record information needed before prescriptions can be dispensed Store written prescription forms after prescriptions are dispensed Enter data into computer program Help pharmacists prepare prescriptions by counting or pouring medications, labeling containers, and pricing prescriptions Keep pharmacy department supplies (e.g. bottles, bags, receipts, staples, etc.) well-stocked Place completed prescriptions in the will-call bin Order, check-in, and stock the pharmacy department shelves with medications when they arrive from suppliers Prepare insurance claims and verify payment Help patients find over-the-counter medications Check pharmacy stock for outdated medications Prepare medications for nursing homes Maintain immunization schedules and documentation Schedule and prepare documents for MTM (Medication Therapy Management) appointments Assist with CMR (comprehensive Medication Review) appointments Perform housekeeping duties within the pharmacy department OTHER: Use of personal vehicle is occasionally required - mileage to be reimbursed at federal rate Function within the limits of the law and Midwest Family Health policies and procedures and the employee manual Perform other tasks and duties as assigned to assist in the smooth, efficient operation of the store
$25k-29k yearly est. 7d ago
Customer Relations Specialist
Midwest Family Health 4.2
Plainville, KS jobs
Job DescriptionDescription: Customer Relations Specialist Reports to Store Manager Result Statement To support the Midwest Family Health team, with designated duties and responsibilities resulting in proactive approaches as well as engaged and well-trained teams thriving in a culture adherent to company mission, vision and values Experience Pharmacy, retail sales and/or customer service experience preferred Other Requirements Valid Driver's License required, Dependable vehicle Requirements: Expectations Promote and adhere to the mission, vision and values of Midwest Family Health Honest, loyal and trustworthy Friendly and energetic personality Ability to handle multiple tasks within prescribed timeframes efficiently and effectively Ability to take initiative to fulfill the duties and responsibilities of position Must be detail-oriented and able to maintain an organized workflow Must be committed to close follow-up and timely completion of all assigned tasks Possess advanced computer and data input skills Skilled in operation of basic office equipment such as copier, fax, and telephone Skilled in use of Microsoft Office, especially Excel and Word, software Ability to become skilled in use of Pioneer Rx software Must be able to communicate and work well with pharmacists, RRTs, RNs, health care professionals, patients, peers and superiors in a cordial and professional manner Ability to use cash register and 10-key calculator with accuracy and efficiency Excellent math and verbal skills Ability to sit and/or stand for long periods of time Ability to climb stepladders, bend, twist and maneuver in tight spaces Vision and hearing correctable to normal Ability to lift up to 40 pounds Ability to read, write and speak English fluently Good short and long-term memory Recognize own limitations and seek assistance when required Function within the limits of the law and Midwest Family Health policies and procedures and the employee manual CUSTOMER RELATIONS SPECIALIST - PRIMARY JOB DUTIES AND RESPONSIBILITIES: Assist customers with the selection of merchandise Utilize the Point-of-Sale system to process customer purchases and payments Assist with the receiving, restocking, ordering and facing of merchandise Assist with marketing and publicity activities Answer phone calls Prescription deliveries to customers within the city limits Housekeeping duties, including dusting, sweeping/mopping, rotated restroom cleaning etc. Any additional duties as assigned by the Store Manager or Pharmacist in Charge (PIC) PHARMACY TECHNICIAN (POTENTIAL CAREER TRACK): Answer telephone and handle questions that do not require a pharmacist's expertise or judgment Receive written prescriptions or telephone refill requests Gather information needed to prepare prescriptions Record information needed before prescriptions can be dispensed Store written prescription forms after prescriptions are dispensed Enter data into computer program Help pharmacists prepare prescriptions by counting or pouring medications, labeling containers, and pricing prescriptions Keep pharmacy department supplies (e.g. bottles, bags, receipts, staples, etc.) well-stocked Place completed prescriptions in the will-call bin Order, check-in, and stock the pharmacy department shelves with medications when they arrive from suppliers Prepare insurance claims and verify payment Help patients find over-the-counter medications Check pharmacy stock for outdated medications Prepare medications for nursing homes Maintain immunization schedules and documentation Schedule and prepare documents for MTM (Medication Therapy Management) appointments Assist with CMR (comprehensive Medication Review) appointments Perform housekeeping duties within the pharmacy department OTHER: Use of personal vehicle is occasionally required - mileage to be reimbursed at federal rate Function within the limits of the law and Midwest Family Health policies and procedures and the employee manual Perform other tasks and duties as assigned to assist in the smooth, efficient operation of the store
$25k-29k yearly est. 19d ago
Customer Support Center Agent
Colgate 4.5
Topeka, KS jobs
# 96589 - Topeka, Kansas, United States The Customer Support Center Agent is responsible for providing an exceptional customer experience to our Pet and Veterinary customers. This position requires attention to detail and active listening to customers while processing orders. The agent is responsible for researching customer issues and contacting Territory Managers, Fulfillment and Warehouse personnel, providing clear and concise information resulting in a customer resolution. The position actively sells products using a sales model. Principal Duties and Responsibilities: 75% Process inbound calls, email, and live chats professionally and efficiently utilizing call center etiquette and technology. Inform customers of new products, price increases, policy changes, route information and sell additional products or promotions. Utilize on-line reference materials in order to assure consistent, accurate messaging. Accurately entering data into the CRM system following established guidelines in order to meet or exceed standard Key Performance Indicators. 10% Manage the call volume by taking responsibility of answering incoming calls as a top priority, including adhering to telephone schedule. 5% Research and resolve customer concerns by utilizing business judgment to achieve customer satisfaction while maintaining confidentiality of all data. Willing to accept coaching, feedback and direction, which follows the Hill's company philosophy of providing continuous feedback (Coaching and Feedback). 5% Process Return Goods Authorization (RGA) with attention to detail to inform department management of potential high risk issues. 5% Support department cross-functional duties as needed, which could include supporting the following teams: The Order ManagementTeam is responsible for accurately sourcing product from different warehouse facilities and efficiently processing the orders. Place outbound calls to customers to inform of route delays. The Customer Experience Team provides different types of support to internal/external customers including processing orders, supporting promotional activities, Shelter accounts, Hill's retail sales website, and customer's staff online ordering system (VIP). Team members provide first level troubleshooting of all operations systems. In addition, this team works closely with Business Partners, Field Sales, and Customer Fulfillment. 100% Total Percent (not to exceed 100%) This is not an exhaustive list of duties or functions. Education/ Experience Requirements Basic qualifications include: ▪ High School diploma or GED ▪ 2+ years of experience in customer service or a call center environment ▪ Ability to work overtime based on business needs ▪ Ability to work a flexible work schedule Monday - Friday between 7 am and 7 pm CT ▪ 10-key proficient ▪ Basic computer skills including email and Microsoft Office Preferred qualifications include: • Associate/Bachelor's Degree • 2+ years of banking experience • 2+ years of Vet Tech / clinic experience Expected Areas of Skills • Attention to detail • Basic sales knowledge • Accurate data entry/keyboard skills in a fast pace environment • Excellent verbal and written communication skills • Ability to reference technical product information to provide customer support Equal Opportunity Employer Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law Are you interested in working for Hill's Pet Nutrition? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application. Work that matters, fueled by passion for pets! At Hill's we have a purpose. Every day around the world, we transform the lives of millions of pet families through pioneering innovation, amazing nutrition, and the best and brightest people. Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hills' mission is to help enrich and lengthen the special relationships between people and their pets. HILL'S Prescription Diet therapeutic pet foods, HILL'S Science Diet and HILL'S Ideal Balance™ wellness pet foods are sold worldwide. Hill's is a division of Colgate-Palmolive, a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition, with sales of products in more than 200 countries. To learn more about Hill's and Colgate, please visit *********************** and ******************************** or find us on LinkedIn, Facebook, Twitter and YouTube. Reasonable accommodation during the application process is available for persons with disabilities. Please contact Application_Accommodation@colpal.com with the subject "Accommodation Request" should you require accommodation.
$33k-41k yearly est. 60d+ ago
Client Success Specialist - Bilingual (Spanish)
Early Learning Ventures 3.7
Englewood, CO jobs
Job Description Are you passionate about supporting early childcare programs and making a difference in the lives of children? Early Learning Ventures (ELV) is seeking a Client Success Specialist - Bilingual (Spanish) to join our Business Services Team. In this role, you will interact with early childcare programs, directors, key staff, and other stakeholders to provide and process information in response to inquiries, concerns, and requests about ELV's shared services products and services. You will train early childcare programs on the use of ELV's web-based software system, online resource platform, and third-party financial services solution. If you are passionate about early childhood education and want to join a dynamic team dedicated to supporting childcare programs, we would love to hear from you. Apply now and help us create long-lasting partnerships with our providers and stakeholders! Duties Serve Early Child Care programs, remotely and in person, by providing product and service information, troubleshooting, and resolving product and service problems. Deliver training on products and services to Early Child Care program directors and staff in a variety of formats, including instructor-led and webinars. Assist in developing and maintaining training content for both in-person and online trainings. Support retention of existing Early Child Care clients and provide onboarding and implementation support for new clients. Maintain accurate records in various reporting databases and prepare product and service reports. Establish and maintain effective relationships with internal and external stakeholders, providing feedback and reinforcement regularly. Follow project objectives, policies, procedures, and performance standards within the boundaries of requirements and project specifications. Maintain thorough follow-up with customers, direct reports, team members, and the entire organization. Assist with technology product updates and quality assurance. Collaborate with cross-team work as needed. Perform other duties as assigned. Assist with occasional translations. Utilize CRM tools to track client support and follow-ups. Requirements Fluent in both English and Spanish, with excellent written and verbal communication skills in both languages. Detail-oriented and results-focused. Ability to learn new software systems quickly. Excellent time-management and prioritization skills. Solid project and product management skills, with demonstrated experience delivering on a deadline. Independent thinker and problem solver. Resourceful with good follow-up skills. Commitment to seeing tasks through to the end. Presence of mind, analytical thinking, and logical thinking. Ability to accept, promote, and lead change within the work environment. Effective influence and communication skills cross-functionally. Desire to work in a fast-paced, ever-changing environment. Experience: 1-3 years' experience in customer service, data entry, product training. Proficient with Microsoft Office Products. Familiarity with multiple operating systems and cloud-based applications. Familiarity with CRM tools. Ability to navigate multiple browsers, tabs, and windows. Remote Office Requirements: Dedicated private workspace on remote workdays. Reliable internet connection with a minimum download speed of 90 Mbps and minimum upload speed of 15 Mbps. Nice To Haves Bachelor's Degree preferred. Benefits Excellent benefits (medical, dental, vision) Company-paid life insurance 401(k) with company match Employee assistance programs Paid vacation days Paid personal days Paid holidays Work Remotely Flexible work from home options available About Us Early Learning Ventures (ELV) is a nonprofit organization dedicated to expanding access to high-quality Early Care and Education (ECE). Through an innovative shared services model, ELV streamlines business functions for child care providers, making it easier to manage financially stable, high-quality businesses. By partnering with various organizations and utilizing an online, cost-effective platform, ELV supports child care providers in strengthening their businesses, saving time and money, and providing quality care to more children. With an Early Head Start-Child Care Partnerships (EHS-CCP) grant, ELV and its collaborators deliver top-tier, comprehensive early childhood services to eligible children in high-need, low-capacity communities across six counties in Colorado. ELV's shared services model enhances the efficiency and effectiveness of service delivery, ultimately supporting the development of infants and toddlers.
$38k-49k yearly est. 13d ago
Customer Relations Specialist - Part-time
Midwest Health 4.2
Phillipsburg, KS jobs
Reports to Store Manager Result Statement To support the Midwest Family Health team, with designated duties and responsibilities resulting in proactive approaches as well as engaged and well-trained teams thriving in a culture adherent to company mission, vision and values EXPERIENCE: Pharmacy, retail sales and/or customer service experience preferred EXPECTATIONS: Promote and adhere to the mission, vision and values of Midwest Family Health Honest, loyal and trustworthy Friendly and energetic personality Ability to handle multiple tasks within prescribed timeframes efficiently and effectively Ability to take initiative to fulfill the duties and responsibilities of position Must be detail-oriented and able to maintain an organized workflow Must be committed to close follow-up and timely completion of all assigned tasks Possess advanced computer and data input skills Skilled in operation of basic office equipment such as copier, fax, and telephone Skilled in use of Microsoft Office, especially Excel and Word, software Ability to become skilled in use of Pioneer Rx software Must be able to communicate and work well with pharmacists, RRTs, RNs, health care professionals, patients, peers and superiors in a cordial and professional manner Ability to use cash register and 10-key calculator with accuracy and efficiency Excellent math and verbal skills Ability to sit and/or stand for long periods of time Ability to climb stepladders, bend, twist and maneuver in tight spaces Vision and hearing correctable to normal Ability to lift up to 40 pounds Ability to read, write and speak English fluently Good short and long-term memory Recognize own limitations and seek assistance when required Function within the limits of the law and Midwest Family Health policies and procedures and the employee manual CUSTOMER RELATIONS SPECIALIST - PRIMARY JOB DUTIES AND RESPONSIBILITIES: Assist customers with the selection of merchandise Utilize the Point-of-Sale system to process customer purchases and payments Assist with the receiving, restocking, ordering and facing of merchandise Assist with marketing and publicity activities Answer phone calls Housekeeping duties, including dusting, sweeping/mopping, rotated restroom cleaning etc. Any additional duties as assigned by the Store Manager or Pharmacist in Charge (PIC) Perform other tasks and duties as assigned to assist in the smooth, efficient operation of the store
$25k-29k yearly est. 7d ago
Customer Relations Specialist - Part-time
Midwest Family Health 4.2
Phillipsburg, KS jobs
Job DescriptionDescription: Reports to Store Manager Result Statement To support the Midwest Family Health team, with designated duties and responsibilities resulting in proactive approaches as well as engaged and well-trained teams thriving in a culture adherent to company mission, vision and values EXPERIENCE: Pharmacy, retail sales and/or customer service experience preferred EXPECTATIONS: Promote and adhere to the mission, vision and values of Midwest Family Health Honest, loyal and trustworthy Friendly and energetic personality Ability to handle multiple tasks within prescribed timeframes efficiently and effectively Ability to take initiative to fulfill the duties and responsibilities of position Must be detail-oriented and able to maintain an organized workflow Must be committed to close follow-up and timely completion of all assigned tasks Possess advanced computer and data input skills Skilled in operation of basic office equipment such as copier, fax, and telephone Skilled in use of Microsoft Office, especially Excel and Word, software Ability to become skilled in use of Pioneer Rx software Must be able to communicate and work well with pharmacists, RRTs, RNs, health care professionals, patients, peers and superiors in a cordial and professional manner Ability to use cash register and 10-key calculator with accuracy and efficiency Excellent math and verbal skills Ability to sit and/or stand for long periods of time Ability to climb stepladders, bend, twist and maneuver in tight spaces Vision and hearing correctable to normal Ability to lift up to 40 pounds Ability to read, write and speak English fluently Good short and long-term memory Recognize own limitations and seek assistance when required Function within the limits of the law and Midwest Family Health policies and procedures and the employee manual CUSTOMER RELATIONS SPECIALIST - PRIMARY JOB DUTIES AND RESPONSIBILITIES: Assist customers with the selection of merchandise Utilize the Point-of-Sale system to process customer purchases and payments Assist with the receiving, restocking, ordering and facing of merchandise Assist with marketing and publicity activities Answer phone calls Housekeeping duties, including dusting, sweeping/mopping, rotated restroom cleaning etc. Any additional duties as assigned by the Store Manager or Pharmacist in Charge (PIC) Perform other tasks and duties as assigned to assist in the smooth, efficient operation of the store Requirements:
$25k-29k yearly est. 16d ago
CUSTOMER SERVICE REPRESENTATIVE
Lifeway 3.8
Niles, IL jobs
Customer Service Representative Location: Niles, IL (On-site) About Lifeway Foods Lifeway Foods, Inc. (Nasdaq: LWAY) is a leading U.S. supplier of kefir and probiotic cultured dairy that support gut health and overall wellness. For nearly 40 years, we've pioneered better-for-you products, bringing innovative, delicious, and nourishing foods to shelves nationwide. Position Summary We are seeking a proactive and customer-focused Customer Service Representative to join our team. The ideal candidate will have prior experience in CPG (consumer packaged goods), with a strong understanding of retail distribution, consumer inquiries, and B2C support. This role requires excellent communication skills, professionalism, and the ability to handle customer interactions via phone and email with speed, accuracy, and empathy. Key Responsibilities * Serve as the primary point of contact for customer inquiries by phone and email, ensuring timely, accurate, and professional responses. * Address product questions, resolve issues, and handle complaints with a solutions-oriented mindset. * Provide support to retail partners, distributors, and brokers regarding orders, deliveries, and product availability. * Maintain accurate records of customer interactions in CRM or related systems. * Escalate complex issues to management or cross-functional teams when necessary. * Collaborate with Sales, Marketing, and Operations to deliver seamless customer experiences. * Share customer feedback with internal teams to help improve products, processes, and communications. Qualifications * 2+ years of customer service experience in CPG, food & beverage, or retail distribution. * Strong written and verbal communication skills; confident on the phone and clear in email correspondence. * Proficiency in Microsoft Office Suite; experience with CRM systems a plus. * Detail-oriented with excellent organizational skills. * Ability to multitask in a fast-paced environment. * Positive, empathetic, and professional demeanor. * Passion for health, wellness, and food preferred.
$29k-36k yearly est. 41d ago
Representative - Customer Service
Wesco 4.6
Olathe, KS jobs
**As a Representative - Customer Service** , you will respond to customer inquiries, provide information, resolve issues, and ensure a positive customer experience. You will handle routine and occasionally complex inquiries, communicate solutions or requested information to customers, and act as a liaison between departments to facilitate efficient problem resolution. In this role, you will obtain and verify customer orders, prepare and follow up on verbal or written quotations, and research, analyze, and source non-stocked materials as needed. You will also review open customer order reports, take proactive action on at-risk items to meet delivery commitments, and maintain backorder and expediting reports while ensuring timely customer notifications. **Responsibilities:** + Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints. + Research and resolve customer problems, acting as the customer liaison between other departments when necessary. + Back-up support to sales department as needed. **Qualifications:** + High School Degree or Equivalent required + Associates' Degree (U.S.) preferred + 2-4 years of relevant experience + Solid interpersonal skills that allow one to work effectively in a diverse working environment + Able to effectively communicate both verbally and in writing + Able to work well under pressure + Strong attention to detail + Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times + Computer literate, including effective working skills of MS Word, Excel, and e-mail \#LI-A1 At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits (**************************************************************************** and active community engagement, we create an environment where every team member has the opportunity to thrive. Learn more about Working at Wesco here (******************************************************************* and apply online today! Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company. _Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer. _ _Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._
$24k-32k yearly est. 21d ago
Representative - Customer Service
Wesco Distribution 4.6
Olathe, KS jobs
As a Representative - Customer Service, you will respond to customer inquiries, provide information, resolve issues, and ensure a positive customer experience. You will handle routine and occasionally complex inquiries, communicate solutions or requested information to customers, and act as a liaison between departments to facilitate efficient problem resolution. In this role, you will obtain and verify customer orders, prepare and follow up on verbal or written quotations, and research, analyze, and source non-stocked materials as needed. You will also review open customer order reports, take proactive action on at-risk items to meet delivery commitments, and maintain backorder and expediting reports while ensuring timely customer notifications. Responsibilities: Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints. Research and resolve customer problems, acting as the customer liaison between other departments when necessary. Back-up support to sales department as needed. Qualifications: High School Degree or Equivalent required Associates' Degree (U.S.) preferred 2-4 years of relevant experience Solid interpersonal skills that allow one to work effectively in a diverse working environment Able to effectively communicate both verbally and in writing Able to work well under pressure Strong attention to detail Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times Computer literate, including effective working skills of MS Word, Excel, and e-mail #LI-A1
$24k-32k yearly est. Auto-Apply 21d ago
Representative - Customer Service
Wesco 4.6
Knoxville, TN jobs
As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed. **Responsibilities:** + Support customer base by answering questions, concerns, account inquiries, order entry, as well as handling customer complaints. + Monitor customer order reports to assist sales team and customers with order status. + Process payments for cash account customers. + Research and resolve customer problems, acting as the customer liaison between sales and other departments when necessary. + Back-up support to sales counter with walk in and telephone inquiries. **Qualifications:** + High School Degree or Equivalent required + Associates' Degree (U.S.)/College Diploma (Canada) preferred + 2-4 years of relevant experience + Solid interpersonal skills that allow one to work effectively in a diverse working environment + Able to effectively communicate both verbally and in writing + Able to work well under pressure + Strong attention to detail + Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times + Computer literate, including effective working skills of MS Word, Excel, and e-mail \#LI-MH1 At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits (**************************************************************************** and active community engagement, we create an environment where every team member has the opportunity to thrive. Learn more about Working at Wesco here (******************************************************************* and apply online today! Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company. _Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer. _ _Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._
$22k-30k yearly est. 60d+ ago
Work-Study: Customer Service Representative, Academic Success Center
Front Range Community College 4.3
Westminster, CO jobs
Applicants must qualify for work-study funds from Financial Aid. Starting rate for new hires is $16.00 per hour. Up to 20 hours per week across all student positions. Now hiring for Fall! SELECTION PROCESS Preliminary screening will be made on the basis of completed application package submitted by candidate. Completed application package includes * A submitted application * A copy of current class schedule. * Students may copy their class schedule from eWolf and paste into a Word document. Then save it to your desktop in order to upload to the application in the "Attachments" step. * You can also attach a cover letter and/or resume, but it is not required. All application materials become the property of Front Range Community College and cannot be copied. FRCC will conduct a criminal background check on selected candidate. Employment offers and continued employment are contingent upon receiving a satisfactory report. This posting may be used to fill one or more similar positions in the future. NOTE TO STUDENTS: Please use your student email address when applying for Work Study/Student Hourly positions.All communication will be through your student email address only. You may need to check your spam folder. FRCC is committed to diversity and inclusion and is intentional about creating a learning and working environment that recognizes the value of individual and group differences. As an equal opportunity employer, we welcome and encourage inquiries from applicants who will contribute to the cultural and ethnic diversity of our college. FRCC does not discriminate on the basis of race, ethnicity, age, color, gender, gender identity or expression, sexual orientation, disability, religion, or national origin in employment or in our educational programs and activities. Primary Duties * Assisting the supervisor in the training of new student workers * Greeting and directing customers * Assisting students at the front desk in person and by phone * Answering and routing telephone calls * Taking accurate telephone messages * Scheduling appointments with college-wide software * General clerical work and operation of associated equipment to include but not be limited to filing, sorting, routing, scanning, faxing, copying, laminating, creating word processing documents, data entry to Excel spreadsheets * Email correspondence * Higher level duties as required * Training and certification as provided Required Competencies * REQUIRED SKILLS: * Good communication skills * Reliable/dependable * Friendly * Motivated * Adaptability * Responsible * Professionalism in action and dress * Ability to follow verbal and written instructions * PREFERRED SKILLS: * Excellent customer service skills * Experience with the Front Desk Assistant position * Detail oriented * Capable of handling multiple tasks * Good time management and organizational skills * Experience engaging the public * Team player * Problem-solving skills * PREFERRED EXPERIENCE: * Teaching others the details of required policies and software * Working knowledge of basic computer applications such as Windows Office to include Outlook, Excel, Word, PowerPoint Qualifications * Must be a FRCC student enrolled in at least 6 credits for the current semester * Applicants must qualify for work-study funds from Financial Aid. Notice to Prospective Employees: Front Range Community College is required by the Clery Act of 1990 to notify prospective employees, current employees, students and applicants where to access our Campus Security Report. The report is updated and published annually in accordance with the Higher Education Amendments of 1998, Federal Student Right-to-Know, the Federal Drug-free Schools and Campuses Act of 1989. This report contains information about: * Front Range Community College's alcohol and other drug policy * VAWA policy * Campus security policies * Campus/community resources * Where to find registered sex offender information * Crime statistics for the previous three calendar years * Reporting crimes The Campus Security Report can be accessed in two ways: * By going to the internet website at:Clery Act Information * Printed copies of the FRCC Campus Annual Security Report are available on request through the Dean of Students Affairs Office and any college Campus Security and Preparedness Office. Welcoming. Respectful. Inclusive. Together, we are FRCC.
$16 hourly 6d ago
Work-Study: Customer Service Representative, Academic Success Center
Front Range Community College 4.3
Westminster, CO jobs
Applicants must qualify for work-study funds from Financial Aid. Starting rate for new hires is $16.00 per hour. Up to 20 hours per week across all student positions. SELECTION PROCESS Preliminary screening will be made on the basis of completed application package submitted by candidate. Completed application package includes * A submitted application * A copy of current class schedule. * Students may copy their class schedule from eWolf and paste into a Word document. Then save it to your desktop in order to upload to the application in the "Attachments" step. * You can also attach a cover letter and/or resume, but it is not required. All application materials become the property of Front Range Community College and cannot be copied. FRCC will conduct a criminal background check on selected candidate. Employment offers and continued employment are contingent upon receiving a satisfactory report. This posting may be used to fill one or more similar positions in the future. NOTE TO STUDENTS: Please use your student email address when applying for Work Study/Student Hourly positions.All communication will be through your student email address only. You may need to check your spam folder. FRCC is committed to diversity and inclusion and is intentional about creating a learning and working environment that recognizes the value of individual and group differences. As an equal opportunity employer, we welcome and encourage inquiries from applicants who will contribute to the cultural and ethnic diversity of our college. FRCC does not discriminate on the basis of race, ethnicity, age, color, gender, gender identity or expression, sexual orientation, disability, religion, or national origin in employment or in our educational programs and activities. Primary Duties * Assisting the supervisor in the training of new student workers * Greeting and directing customers * Assisting students at the front desk in person and by phone * Answering and routing telephone calls * Taking accurate telephone messages * Scheduling appointments with college-wide software * General clerical work and operation of associated equipment to include but not be limited to filing, sorting, routing, scanning, faxing, copying, laminating, creating word processing documents, data entry to Excel spreadsheets * Email correspondence * Higher level duties as required * Training and certification as provided Required Competencies * Excellent customer service and communication skills * Experience with the Front Desk Assistant position * Reliable and dependable * Motivated * Adaptability * Responsible * Professionalism in action and dress * Friendly and professional demeanor * Detail-oriented * Maintain confidentiality * Capable of handling multiple tasks and able to complete tasks on time * Motivated * Excellent time management and organizational skills * Fast learner and team player * Problem solving skills * Adaptable * Ability to perform general internet search Qualifications * Must be a FRCC student enrolled in at least 6 credits for the current semester * Applicants must qualify for work-study funds from Financial Aid. * Must be able to commit to working for at least 2 semesters in the Pathways Advising and Career Center Notice to Prospective Employees:Front Range Community College is required by the Clery Act of 1990 to notify prospective employees, current employees, students and applicants where to access our Campus Security Report. The report is updated and published annually in accordance with the Higher Education Amendments of 1998, Federal Student Right-to-Know, the Federal Drug-free Schools and Campuses Act of 1989. This report contains information about: * Front Range Community College's alcohol and other drug policy * VAWA policy * Campus security policies * Campus/community resources * Where to find registered sex offender information * Crime statistics for the previous three calendar years * Reporting crimes The Campus Security Report can be accessed in two ways: * By going to the internet website at:Clery Act Information * Printed copies of the FRCC Campus Annual Security Report are available on request through the Dean of Students Affairs Office and any college Campus Security and Preparedness Office. Welcoming. Respectful. Inclusive. Together, we are FRCC.
$16 hourly 6d ago
Work-Study: Customer Service Representative Student Engagement
Front Range Community College 4.3
Westminster, CO jobs
Applicants must qualify for work-study funds from Financial Aid. Starting rate for new hires is $16.00 per hour. Up to 20 hours per week across all student positions. SELECTION PROCESS Preliminary screening will be made on the basis of completed application package submitted by candidate. Completed application package includes * A submitted application * A copy of current class schedule. * Students may copy their class schedule from eWolf and paste into a Word document. Then save it to your desktop in order to upload to the application in the "Attachments" step. * You can also attach a cover letter and/or resume, but it is not required. All application materials become the property of Front Range Community College and cannot be copied. FRCC will conduct a criminal background check on selected candidate. Employment offers and continued employment are contingent upon receiving a satisfactory report. This posting may be used to fill one or more similar positions in the future. NOTE TO STUDENTS: Please use your student email address when applying for Work Study/Student Hourly positions.All communication will be through your student email address only. You may need to check your spam folder. FRCC is committed to diversity and inclusion and is intentional about creating a learning and working environment that recognizes the value of individual and group differences. As an equal opportunity employer, we welcome and encourage inquiries from applicants who will contribute to the cultural and ethnic diversity of our college. FRCC does not discriminate on the basis of race, ethnicity, age, color, gender, gender identity or expression, sexual orientation, disability, religion, or national origin in employment or in our educational programs and activities. Primary Duties * Assigned to serve as the front desk representative for the Student Life& Engagement Office, Student Organization Center/Game Room, and Events and Conference Services * Represent FRCC in a positive and professional manner * Greet and assist students/visitors in person, by phone and email * Answer and route telephone calls * Take and route telephone messages * Provide assistance with department's events * Manage inventory, maintain adequate supply of office handouts * General clerical work and operation of associated equipment to include but not be limited to filing, sorting, routing, scanning, faxing, copying, laminating, creating word processing documents, Excel spreadsheets * Prepare outgoing mail; receive, sort and distribute incoming mail * Complete daily task list which could include general and light cleaning of all Student Center spaces * Open and close the office based on assigned shift * Sale and production of student IDs/Wolf Cards * Cash handling and selling of Student Life & Engagement products - AMC Movie Tickets, Bus Passes, Wolf Cards, etc. * Monitor and report inappropriate participant behavior in all Student Center spaces * Engage with participants in Student Center spaces (For example: If in the Game Room/SOC, playing Ping Pong with a student, engage in conversations about student organizations and programming.) * Put up/take down event signs * Help with room set ups and tear down(tables, chairs, linens, decorations, etc.) Required Competencies * Must be a FRCC student enrolled in at least 6 credits for the current semester * Excellent customer service skills * Excellent communication skills * Prompt, reliable and dependable * Courteous, professional demeanor * Detail oriented * Must be committed to working with individuals from diverse backgrounds and life experiences. * Organized in thoughts and actions * Capable of handling multiple tasks and able to complete tasks on time * Excellent time management * A motivated self-starter and team player * Ability to follow verbal and written instructions Qualifications * Must be a FRCC student enrolled in at least 6 credits for the current semester * Applicants must qualify for work-study funds from Financial Aid. * Must be available to work during the work week with a majority of hours between 8:30am-6:00pm. * Must be available some evenings and weekends to work at Student Life & Engagement events. Notice to Prospective Employees:Front Range Community College is required by the Clery Act of 1990 to notify prospective employees, current employees, students and applicants where to access our Campus Security Report. The report is updated and published annually in accordance with the Higher Education Amendments of 1998, Federal Student Right-to-Know, the Federal Drug-free Schools and Campuses Act of 1989. This report contains information about: * Front Range Community College's alcohol and other drug policy * VAWA policy * Campus security policies * Campus/community resources * Where to find registered sex offender information * Crime statistics for the previous three calendar years * Reporting crimes The Campus Security Report can be accessed in two ways: * By going to the internet website at:Clery Act Information * Printed copies of the FRCC Campus Annual Security Report are available on request through the Dean of Students Affairs Office and any college Campus Security and Preparedness Office. Welcoming. Respectful. Inclusive. Together, we are FRCC.
$16 hourly 6d ago
Work-Study: Customer Service Representative Fitness Center
Front Range Community College 4.3
Westminster, CO jobs
Applicants must qualify for work-study funds from Financial Aid. Starting rate for new hires is $16.00 per hour. Up to 20 hours per week across all student positions. SELECTION PROCESS Preliminary screening will be made on the basis of completed application package submitted by candidate. Completed application package includes * A submitted application * A copy of current class schedule. * Students may copy their class schedule from eWolf and paste into a Word document. Then save it to your desktop in order to upload to the application in the "Attachments" step. * You can also attach a cover letter and/or resume, but it is not required. All application materials become the property of Front Range Community College and cannot be copied. FRCC will conduct a criminal background check on selected candidate. Employment offers and continued employment are contingent upon receiving a satisfactory report. This posting may be used to fill one or more similar positions in the future. NOTE TO STUDENTS: Please use your student email address when applying for Work Study/Student Hourly positions.All communication will be through your student email address only. You may need to check your spam folder. FRCC is committed to diversity and inclusion and is intentional about creating a learning and working environment that recognizes the value of individual and group differences. As an equal opportunity employer, we welcome and encourage inquiries from applicants who will contribute to the cultural and ethnic diversity of our college. FRCC does not discriminate on the basis of race, ethnicity, age, color, gender, gender identity or expression, sexual orientation, disability, religion, or national origin in employment or in our educational programs and activities. Primary Duties * Checking in members * Filing * Software management * Marketing and program promotions * Answering phone calls * Opening & closing procedures * Cleaning equipment. Required Competencies This job involves a substantial amount of interactions with students, employees, and community members; a positive and kind attitude is necessary. Qualifications * Must be a FRCC student enrolled in at least 6 credits for the current semester * Applicants must qualify for work-study funds from Financial Aid. Notice to Prospective Employees:Front Range Community College is required by the Clery Act of 1990 to notify prospective employees, current employees, students and applicants where to access our Campus Security Report. The report is updated and published annually in accordance with the Higher Education Amendments of 1998, Federal Student Right-to-Know, the Federal Drug-free Schools and Campuses Act of 1989. This report contains information about: * Front Range Community College's alcohol and other drug policy * VAWA policy * Campus security policies * Campus/community resources * Where to find registered sex offender information * Crime statistics for the previous three calendar years * Reporting crimes The Campus Security Report can be accessed in two ways: * By going to the internet website at:Clery Act Information * Printed copies of the FRCC Campus Annual Security Report are available on request through the Dean of Students Affairs Office and any college Campus Security and Preparedness Office. Welcoming. Respectful. Inclusive. Together, we are FRCC.
$16 hourly 6d ago
Work-Study: Customer Service Representative, Academic Success Center
Front Range Community College 4.3
Westminster, CO jobs
Applicants must qualify for work-study funds from Financial Aid. Starting rate for new hires is $16.00 per hour. Up to 20 hours per week across all student positions. SELECTION PROCESS Preliminary screening will be made on the basis of completed application package submitted by candidate. Completed application package includes * A submitted application * A copy of current class schedule. * Students may copy their class schedule from eWolf and paste into a Word document. Then save it to your desktop in order to upload to the application in the "Attachments" step. * You can also attach a cover letter and/or resume, but it is not required. All application materials become the property of Front Range Community College and cannot be copied. FRCC will conduct a criminal background check on selected candidate. Employment offers and continued employment are contingent upon receiving a satisfactory report. This posting may be used to fill one or more similar positions in the future. NOTE TO STUDENTS: Please use your student email address when applying for Work Study/Student Hourly positions.All communication will be through your student email address only. You may need to check your spam folder. FRCC is committed to diversity and inclusion and is intentional about creating a learning and working environment that recognizes the value of individual and group differences. As an equal opportunity employer, we welcome and encourage inquiries from applicants who will contribute to the cultural and ethnic diversity of our college. FRCC does not discriminate on the basis of race, ethnicity, age, color, gender, gender identity or expression, sexual orientation, disability, religion, or national origin in employment or in our educational programs and activities. Primary Duties * Assisting the supervisor in the training of new student workers * Greeting and directing customers * Assisting students at the front desk in person and by phone * Answering and routing telephone calls * Taking accurate telephone messages * Scheduling appointments with college-wide software * General clerical work and operation of associated equipment to include but not be limited to filing, sorting, routing, scanning, faxing, copying, laminating, creating word processing documents, data entry to Excel spreadsheets * Email correspondence * Higher level duties as required * Training and certification as provided Required Competencies * REQUIRED SKILLS: * Good communication skills * Reliable/dependable * Friendly * Motivated * Adaptability * Responsible * Professionalism in action and dress * Ability to follow verbal and written instructions * PREFERRED SKILLS: * Excellent customer service skills * Experience with the Front Desk Assistant position * Detail oriented * Capable of handling multiple tasks * Good time management and organizational skills * Experience engaging the public * Team player * Problem-solving skills * PREFERRED EXPERIENCE: * Teaching others the details of required policies and software * Working knowledge of basic computer applications such as Windows Office to include Outlook, Excel, Word, PowerPoint Qualifications * Must be a FRCC student enrolled in at least 6 credits for the current semester * Applicants must qualify for work-study funds from Financial Aid. Notice to Prospective Employees:Front Range Community College is required by the Clery Act of 1990 to notify prospective employees, current employees, students and applicants where to access our Campus Security Report. The report is updated and published annually in accordance with the Higher Education Amendments of 1998, Federal Student Right-to-Know, the Federal Drug-free Schools and Campuses Act of 1989. This report contains information about: * Front Range Community College's alcohol and other drug policy * VAWA policy * Campus security policies * Campus/community resources * Where to find registered sex offender information * Crime statistics for the previous three calendar years * Reporting crimes The Campus Security Report can be accessed in two ways: * By going to the internet website at:Clery Act Information * Printed copies of the FRCC Campus Annual Security Report are available on request through the Dean of Students Affairs Office and any college Campus Security and Preparedness Office. Welcoming. Respectful. Inclusive. Together, we are FRCC.
$16 hourly 6d ago
Customer Relations Specialist
Midwest Health 4.2
Smith Center, KS jobs
Join Our Team at Midwest Family Health! Customer Relations Specialist Are you friendly, organized, and love helping people? Midwest Family Health is looking for an energetic and reliable Customer Relations Specialist to join our team! At Midwest Family Health, we take pride in serving our communities with compassion, care, and integrity. We're seeking someone who enjoys connecting with customers, thrives in a fast-paced environment, and shows up ready to make a difference each day - because reliability and teamwork are at the heart of what we do. What You'll Do: Welcome and assist customers with product selection and purchases Accurately process transactions using our Point-of-Sale system Restock, organize, and help keep our store looking its best Support marketing and community outreach efforts Assist pharmacists and healthcare staff in daily operations Occasionally deliver prescriptions within city limits (mileage reimbursed) What We're Looking For: A positive, friendly, and team-focused attitude Reliable and consistent attendance - someone the team can count on Strong communication and computer skills Detail-oriented with great follow-up and organization Ability to multitask efficiently Reliable transportation and a valid driver's license Why You'll Love It Here: Opportunities to learn and grow within healthcare Competitive pay and meaningful work that makes a difference in people's lives Ready to start a rewarding career where you can truly make an impact? Apply today and become part of the Midwest Family Health family - where caring for others starts with how we care for our team.
$25k-29k yearly est. 7d ago
Customer Relations Specialist
Midwest Family Health 4.2
Smith Center, KS jobs
Job DescriptionDescription: Join Our Team at Midwest Family Health! Customer Relations Specialist Are you friendly, organized, and love helping people? Midwest Family Health is looking for an energetic and reliable Customer Relations Specialist to join our team! At Midwest Family Health, we take pride in serving our communities with compassion, care, and integrity. We're seeking someone who enjoys connecting with customers, thrives in a fast-paced environment, and shows up ready to make a difference each day - because reliability and teamwork are at the heart of what we do. What You'll Do: Welcome and assist customers with product selection and purchases Accurately process transactions using our Point-of-Sale system Restock, organize, and help keep our store looking its best Support marketing and community outreach efforts Assist pharmacists and healthcare staff in daily operations Occasionally deliver prescriptions within city limits (mileage reimbursed) What We're Looking For: A positive, friendly, and team-focused attitude Reliable and consistent attendance - someone the team can count on Strong communication and computer skills Detail-oriented with great follow-up and organization Ability to multitask efficiently Reliable transportation and a valid driver's license Why You'll Love It Here: Opportunities to learn and grow within healthcare Competitive pay and meaningful work that makes a difference in people's lives Ready to start a rewarding career where you can truly make an impact? Apply today and become part of the Midwest Family Health family - where caring for others starts with how we care for our team. Requirements:
$25k-29k yearly est. 9d ago