Customer Service Specialist
Remtec Inc. Job In Canton, MA
Organizational Relationship: Reports to Ed Woytaszek, Sales and Application Engineering Manager
We are seeking a dedicated and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional service to our clients, addressing their inquiries, and ensuring a seamless customer experience. The Customer Service Specialist will work with internal and external customers to coordinate, manage, mediate, and negotiate any item or activity such as price, delivery, quality, and responsiveness. To maximize customer satisfaction this job requires timely and accurate responses to requests for quotes, material planning, order entry, engineering holds, order changes, schedule sharing, order status, requests for Return Material Authorizations (RMA), and resolution of shipping and accounting issues. This position requires continuous improvement in cycle time for customer communications to maintain the highest level of customer satisfaction.
Duties and Responsibilities:
· Initiate the quote process in internal quoting system and complete phase gate checklist.
· Follow order entry procedure upon receipt of all orders.
· Enter Sales Orders and work with planning to meet requested lead times/ship dates.
· Transmit order acknowledgement to customer.
· Save all pertinent documentation in product files.
· Work with customer weekly or monthly forecasts and provide production quantities to planning to meet the customer min/max inventory requirements. Complete all order entry and/or change orders to maintain scheduled requirements.
· Maintain weekly forecast information.
· Enter changes as requested for expedites, pushouts, cancels, and customer holds.
· Work with Production Control to meet customer demands and forward acknowledgement to customer.
· Submit cancellations per procedure and obtain approvals as needed.
· Transmit charges to customer and monitor for invoicing and payment.
· Set up new part information as required, and modify sales order as appropriate.
· Receive requests for returns and work with quality department for appropriate approvals.
· Obtain RMA number via system and set up for return order; Transmit RMA number to customer.
· Work closely with Operations, Engineering, and Quality to accurately give order updates and to resolve on-time delivery and quality issues.
· Receive requests for returns and work with the quality department for appropriate approvals.
· Communicate in a timely manner, keeping the customer informed. Work expedited ship methods as needed to meet committed Dock dates.
· Work with Accounting for customer monthly statements to resolve overdue payments when there are issues regarding unit price, quantity, etc.
· Be actively involved with the internal teams within the department to reduce cycle times and order entry errors to promote continuous improvement.
· Work with Account Managers to compile various activity reports designed to generate sales forecasting data and sales strategies.
· Cold-call customers or prospective customers to drive business.
· Work with Site Management, Sales, and Production to ensure customer satisfaction, effective pricing strategies are in place, NPI execution, and business growth.
· Collaborate with Sales and Operations teams to find ways to create cost-effective business processes to attract new customers.
· Supports Sales in various business initiatives.
Minimum Job Qualifications:
· Minimum of 2 years of Manufacturing or Printed Circuit Board (PCB) experience is required.
· MRP and CRM experience
Knowledge, Skills and Abilities Required:
· Must have above average computer skills and be highly proficient in Excel and Office 365, CRM, ERP, and other business systems software.
· Effective communication and interpersonal skills
· Ability to work independently as well as part of a team is essential.
· Must be able to quickly react to solving practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
· Ability to manage conflict with internal and external customers to maintain the highest level of customer satisfaction.
· Working knowledge of all aspects of inside sales functions is preferred.
· Printed circuit board or ceramic substrate manufacturing knowledge is preferred.
· Proficiency in Epicor ERP and HubSpot CRM systems desired.
· Proven work experience as a Sales Analyst or similar role is preferred.
· Associate or bachelor's degree is preferred.
Candidate has capacity to comply with the federally mandated requirements of U.S. export control laws.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.
Controller
Remtec Inc. Job In Canton, MA
Remtec is seeking a highly motivated and detail oriented Controller. Working closely with the President of Remtec, the Controller is responsible for overseeing and directing the organization's financial goals, objectives, and budgets. This position meets with the Board, investors, and company executives to develop accounting and financial goals and budgets.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Accounting and Finance Responsibilities
Develop and implement the organization's financial goals.
Supervise cash management activities.
Function as financial gatekeeper, help develop and monitor KPIs and metrics to manage the business.
Supervise the preparation of the annual budget. Present to Board and investors for approval
Monitor and control working capital.
Develop relationships with key customers and vendors.
Prepare monthly financial statements, financial packages, and other informational reports and analysis.
Ensure underlying accounting records are accurate, complete and in accordance with US GAAP.
Review monthly operating reports for accuracy, completeness, and major variances between actual and budget results.
Responsible for meeting with the outside company auditors and ensuring a smooth yearly audit.
Interface with other professional service firms e.g., the company's bankers and lead counsel.
Approve monthly bank reconciliations.
Institute a robust inventory cycle counting and annual inventory program.
Prepare monthly, quarterly, and annual reports.
Prepare the annual five-year forecast with the CEO's team.
Work with operations and other finance staff to ensure inventory costing methods are accurate.
Liaison closely with the sales organization on customer issues including credit and accounts receivable matters and customer contract agreements.
Ensure the supply chain function is maintaining its strategic objectives by developing applicable KPIs.
Recruit, mentor, and develop a top performing accounting and finance department.
Strategic Initiative Responsibilities
Creating new accounting/operations procedures within the ERP System to prepare and manage the evolving business structure with the goal of producing all management accounting in Epicor.
Look for opportunities to improve sales, profitability and cashflow.
Review prior financial results, communicate anticipated challenges, changes to highlight future needs and trends.
Develop and maintain relationships with key partners including banks, customers, vendors etc. that will support and grow the business.
Work with the Executive Leadership Team on instilling a Lean Culture and participate in Kaizens as appropriate. Other duties as assigned.
Minimum Job Qualifications Required:
BA/BS degree in finance, business or a related field is required.
10-20 years of accounting management experience required within the manufacturing industry.
Knowledge, Skills and Abilities Required:
Must be proficient with Microsoft Excel.
Experience with HR benefit programs e.g. 401K, FMLA, etc.
Familiarity with commercial insurance.
Experience with Epicor or other similar types of ERP system.
Must be a self-starter with the drive and enthusiasm for quality of work and continuous improvement.
Ability to lead and collaborate with a team.
Must be very detail oriented with a focus on organization.
Must have excellent communication and interpersonal skills.
Must be able to multi-task and handle disruptions.
Must have excellent written and verbal communication skills, as well as an ability to work well with others under pressure, customer relations and organizing the tasks for the most effective use of time.
Must be able to travel domestically occasionally.
Qualifications Preferred:
Government contracting experience helpful.
CPA and/or CMA preferred.
MBA preferred
Candidate has capacity to comply with the federally mandated requirements of U.S. export control laws.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.
Packaging Operator 1 - 1st shift
Mansfield, MA Job
Packaging operator 1
Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.
This Role supports product assembly and packaging of finished product. Including but not limited to:
Product cleaning product, documentation of work done and all package activities both inside and outside of a clean room environment at the Mansfield site.
Must be able to comply with all governing rules including Smith & Nephew policies and procedures and adhere to safety and cleanliness practices in the work place.
What will you be doing?
Assembles and packages medical products using one piece flow methodology in a Lean environment using but not limited to the following methods:
Verifying components for count, quantity and revision
Read and understand drawings and process summaries
Generate and affix labels to properly identify materials
Clean components using Alcohol cleaning procedures in preparation for assembly
Assemble products manually or using fixtures
Seal products using various heat sealing machines such as pouches, trays and poly bags
Box and package product for shipment to sterilizer
Measurement of product per drawing/inspection instructions
Support automated machines
Complete training in prescribed timeframe
Work in a team environment using the following skills:
Communication both verbal and written
Listening and reaching consensus with others
Participating in continuous process Improvement activities such as 5s and Kaizen events
Complete and understand documentation need to comply with company policies, Quality Manual and procedures including but not limited to:
FDA, QSR and various domestic and international standards and regulations
Company policies and procedures. Perform other job related duties including the training of new, transferring, and lesser skilled employee's as assigned
What will you need to be successful?
Education: High School diploma or equivalent
Experience:
Must be able to read/write in English
Physical Demands: Must be able to stand for extended periods of time and be able to lift a minimum of 25 lbs.
You. Unlimited.
We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.
Inclusion, Diversity and Equity- Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about Employee Inclusion Groups on our website (*****************************
Your Future: 401k Matching Program, 401k Plus Program, Discounted Stock Options, Tuition Reimbursement
Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day
Your Wellbeing: Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program
Training: Hands-On, Team-Customized, Mentorship
Extra Perks: Discounts on fitness clubs, travel and more!
Stay connected and receive alerts for jobs like this by joining our talent community.
We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day.
Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into YouUnlimited, life, culture, and benefits at S+N.
Explore our new website and learn more about our mission, our team, and the opportunities we offer.
Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Stay connected and receive alerts for jobs like this by joining our talent community.
We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day.
Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You. Unlimited., life, culture, and benefits at S+N.
Explore our new website and learn more about our mission, our team, and the opportunities we offer.
Senior Specialist, Global Clinical Strategy - Sports Medicine Biologics (Andover, MA)
Andover, MA Job
Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.
The purpose of this role is for the design and execution of clinical and economic evidence to support business strategies for new product development, expanded product adoption, and securing global access for approved products. This role will support the Sports Medicine Biologics business.
This position works closely with internal partners including Global Clinical Research Operations (GCRO), Global Data Analytics, Evidence Evaluation (EE), Evidence Analysis (EA), Regulatory Affairs, Health Economics/Outcomes Research, Global Marketing and Biologic Sales Teams. Externally, this position works closely with health care practitioners, consultants and vendors to drive evidence generation activities.
What will you be doing?
NPD (10%) - Serve or assist on new product development teams for Sports Medicine Biologics and provide clinical support for required regulatory submissions. This includes liaising with cross-functional teams (i.e., EE, EA, Regulatory) to assess evidence needs and ensure timely evidence strategy execution.
Secure/Maintain Access (40%) - Perform robust and objective review of clinical and scientific data to support product maintenance for EU MDR requirements in relation to PMCF plans and PSURs. This includes relevant study oversight, on time delivery of relevant study milestones, and the generation of clinical activity reports, if applicable.
Support Market Adoption (50%) - Manage evidence generation opportunities from clinical project approval to evidence activation (i.e. Sponsor Initiated Studies, Investigator Initiated Studies, Data Collection Agreements) to support the evidence needs as part of the business priorities. This includes building strong working relationship within Global Clinical and Medical Affair Teams, Global Marketing and other business functions to support identification, evaluation and communication of data and evidence to support health care professional evidence-based decision making. Managing multiple projects and adapting to changing needs of the business and stake holders.
What will you need to be successful?
Education: BS in engineering, or Life Sciences with 4+ years of experience. MS in engineering or life sciences in a related field + 2 years or PhD in engineering or life sciences in a related field
Experience: 2+ years of experience conducting or designing clinical research
Experience in sports medicine or orthopedics would be advantageous
Experience in developing and implementing clinical evidence strategies to support regulatory approvals in various markets is preferred
Knowledge and experience in the critical appraisal of published literature, as well as development of manuscripts for peer-reviewed journals
Travel Requirements: up to 10% domestic and or international
You. Unlimited
We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.
Inclusion and Belonging- Committed to Welcoming, Celebrating and Thriving on Inclusion and Belonging. Learn more about Employee Inclusion Groups on our website (***************************** ).
Other reasons why you will love it here!
Your Future: 401k Matching Program, 401k Plus Program, Discounted Stock Options, Tuition Reimbursement
Work/Life Balance: PTO, Paid Holidays, Flex Holidays, Paid Community Service Day
Your Wellbeing: Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program
Flexibility: Hybrid Work Model (For most professional roles)
Training: Hands-On, Team-Customized, Mentorship
Extra Perks: Discounts on fitness clubs, travel and more!
Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Stay connected and receive alerts for jobs like this by joining our talent community.
We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day.
Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You. Unlimited., life, culture, and benefits at S+N.
Explore our new website and learn more about our mission, our team, and the opportunities we offer.
Director, Change Management Lead
Andover, MA Job
Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living. This role leads all aspects of the development of organisational change strategies to support focused areas of the business, with priority delivery focus on strategically critical programs work. The successful candidate has a passion for and deep knowledge of change management and understands how to leverage key collaborators to implement changes within global organizations. This role will be responsible for patnering with their business leads to provide strategic change management support, build capability and create and deploying change management strategies across a portfolio of projects/programs in varying global regions. The successful leader will be responsible for building and maintaining key relationships across the business areas they serve, supporting the development and delivery of change strategies as well as builid awareness of change management across the organisation and supporting the development of change capability in their areas. They will be responsible for supporting the leadership, build core leading through change skills and helping the business area evolve change adaptability.
What will you be doing?
Leads and runs change activities across their portfolio.
Works directly with key collaborators and is responsible for briefing executive audiences where needed and is comfortable presenting changes within an organization to executives. Effectively prepares executives for changes, delivers key messages, and:
* Assesses changes occurring across a portfolio of projects, crafts a portfolio dashboard/view and plans change management activities accordingly.
* Maps the dynamics of multiple changes, across various business segments, regions and stakeholder groups, and identifies interdependencies across the project. Sequences change management activities accordingly.
* Translates project information and data into compelling visuals that support project/initiatives' business objectives.
* Proactively communicates with project leads and sponsors on change management needs on projects, provides updates on all organisational change activities across the portfolio, and strategies to brief project leadership as well as Steering Committees.
* Works with Internal Communications lead to craft and execute communications to drive employee awareness, engagement and adoption.
* Builds collaboration between members of various departments including, but not limited to, Finance, Digital & Technology, Marketing, Procurement, People/HR and external vendors.
* Supports internal change practice development.
What will you need to be successful?
* Director level experience in change management, ideally within large, sophisticated, global organisations.
* Ability to comprehend, analyze, and interpret the most sophisticated business documents. Ability to respond optimally to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style, tailored to the audience. Ability to make effective and persuasive presentations on complex topics to internal and external audiences.
* Requires knowledge of financial terms, processes and concepts, and the ability to comprehend and interpret complex financial transactions.
* Ability to understand the dynamics of multiple changes, across various business segments, regions and stakeholder groups, in order to identify the interdependencies across the project and sequence change management activities accordingly.
* Ability to comprehend, analyze, and interpret complex financial information, transactions and accounting principles. Ability to problem-solve, both independently and working as a team. Requires strong analytical and quantitative skills.
* Bachelor's degree preferred
You Unlimited.
* Inclusion, Diversity and Equity - We are committed to welcoming, celebrating and thriving on Diversity! Learn more about Employee Inclusion Groups on our website (******************************
* Your Future: 401K Matching Program, 401k Plus Program, Discounted Stock Options, Tuition Reimbursement
* Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day
* Your Wellbeing: We offer Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program
* Flexibility: Hybrid Work Model (For most professional roles)
* Training: Hands-On, Team-Customized, Mentorship
* Extra Perks: Discounts on fitness clubs, travel and more!
Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Stay connected and receive alerts for jobs like this by joining our talent community.
We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day.
Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You. Unlimited., life, culture, and benefits at S+N.
Explore our new website and learn more about our mission, our team, and the opportunities we offer.
Supplier Quality Microbiology Engineer (Mansfield, MA)
Mansfield, MA Job
Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.
We are seeking a detail-oriented and experienced
Supplier Quality Microbiology Engineer I
to join our dynamic quality team. In this role, you will be responsible for ensuring the microbiological quality and compliance of raw materials, components, and finished goods supplied by external vendors. You will play a key role in evaluating supplier microbiological controls, supporting risk assessments, and ensuring adherence to internal standards and regulatory requirements (e.g., FDA, ISO, USP). This position serves as a technical liaison between the company and its suppliers, driving continuous improvement and ensuring that microbiological quality standards are consistently met. Focusing on supplier quality for sterile CMO Contract Manufacturing and PFG Product Finished Good suppliers for oversight and completion of audits, continuous improvement and new transfer projects for all sterilization modalities and across all global sites.
**This position does not offer any visa transfer or sponsorship now or in the future**
What will you be doing?
Will work with global microbiology and supplier quality to implement and maintain compliance of S+N sterile products from CMO/PFG suppliers
Work and collaborate with global microbiology and other teams as needed to assess audit output and to put together action plans to mitigate and maintain compliance to established specifications and sterilization standards.
Support CMO/PFG Annual Desktop Audit assessments to ensure completion of all action items by established deadlines.
Assists in product transfers of sterile CMO/PFG suppliers to ensure compliance with sterilization standards and established specifications.
Generates and follows through ECNs, MCOs, and NCRs to address process opportunities or noncompliance events.
related to environmental control and sterilization process.
Assists/performs internal and external supplier audits as required.
Complies with all requirements, duties and obligations under our Quality Management System. This includes the proper action program Management well as corrective and preventive strict adherence and compliance to all regulations, policies and quality procedures.
Complies with the implementation of standards and occupational health programs established by the company, through a compliance with those recommendations to perform the work safely and also advise the company on improvements to prevent incidents or illnesses that could actually damage the integrity of workers and / or the facilities and assets of the company.
Responsible for safeguarding all documents, confidential information, equipment, tools, raw materials, products or other assets directly related to their field of work, in order to avoid incidents that affect the productivity and distribution of our products that may cause economic impact for the company or a breach with our customers, suppliers, shareholders and / or other key audiences.
What will you need to be successful?
Education: Bachelor of Science in Microbiology or other Life Sciences degree required.
Experience: 1 - 3 years of work experience (medical devices or pharma preferred)
Experience and knowledge of regulatory standards, reference standards, guidelines for microbiological testing, classification and monitoring of environmental controlled areas and biological evaluation of medical devices.
Travel Requirements: Up to 10%
You. Unlimited
We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.
Inclusion and Belonging- Committed to Welcoming, Celebrating and Thriving on Inclusion and Belonging. Learn more about Employee Inclusion Groups on our website (***************************** ).
Life at Smith+Nephew: At Smith+Nephew, we care for one another professionally and personally. Find out more about inclusion, diversity and equity, flexibility, and wellbeing at work.
Other reasons why you will love it here!
Your Future: 401k Matching Program, 401k Plus Program, Discounted Stock Options, Tuition Reimbursement
Work/Life Balance: PTO, Paid Holidays, Flex Holidays, Paid Community Service Day
Your Wellbeing: Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program
Flexibility: Hybrid Work Model (For most professional roles)
Training: Hands-On, Team-Customized, Mentorship
Extra Perks: Discounts on fitness clubs, travel and more
#LI-LS2
#LI-HYBRID
Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Stay connected and receive alerts for jobs like this by joining our talent community.
We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day.
Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You. Unlimited., life, culture, and benefits at S+N.
Explore our new website and learn more about our mission, our team, and the opportunities we offer.
Business Development Manager BESS - Northeast US
Boston, MA Job
**Department:** BESS - Sales & Business Dev **About The Role** WEG Electric Corp, a global electric-electronic equipment company, seeks a dynamic individual to join our organization in the Battery Energy Storage Systems division (BESS). Individuals with backgrounds in Utility Sales & Services, Solar, Automation, EPC, switchgear, or electrical backgrounds are encouraged to apply to this opportunity. Applicants should demonstrate experience or understanding of long technical sales processes and be comfortable with capital intense engineered processes where turn-key solutions apply.
Specifically, this position leads sales & business development activities for WEG regional battery energy storage system (BESS) business in the NE region (NY, MA, VT, NH, ME, RI, CT). This individual will be a critical individual and considered a leader in the region.
**Primary Responsibilities**
Business Development:
+ Superb communicator - able to learn and present WEG-BESS capability, organizational strength, and act as the face of the organization with all key customers
+ Project capture for the supply of WEG-BESS related products and services: generating sales leads; executing, and contributing to the development of targeted sales campaigns; developing project opportunities; leading and negotiating project contracts along with the technical team as a liaison.
+ Building and protecting WEG-BESS-s brand: investigating and participating in relevant conferences, opening paths for technical papers, sharing success stories, etc.
+ Coordination with application engineers, service personnel, and other disciplines at the company to develop and deliver project-winning proposals for equipment and services.
+ Leadership and collaboration within the company to tailor equipment and solutions offerings to deliver competitive advantage and healthy project revenue growth.
+ Reviewing customer-s RFQ and related documents to make sure we will be meeting project requirements.
+ Reviewing T&Cs, engaging and interacting with legal department as needed.
+ Ensure that sales targets are met.
+ Other duties and tasks as assigned
+ As applicable: Proactive management of representatives (building representation where needed, driving performance, ensuring representatives are empowered and active) and collaborative engagement within the company-s existing sales structures where needed.
Project Management - Internal and external
+ Development of local vendors/partners for auxiliary equipment and services, when needed, identifying potential partners in their territory.
+ Other duties and tasks as assigned.
**Education and Experience**
+ Bachelor-s degree in a relevant area of study (engineering or business) from a 4-year college or university or equivalent work experience.
+ 5+ years of relevant business experience with electrical or utility grade products
+ Experience with battery energy systems provider is favorable
+ Experience in a cross-cultural business environment is a plus
**Knowledge / Training**
+ Self-motivated, positive, adaptive, and success-seeking mentality.
+ Engineered sales background.
+ Skilled in presentation and public speaking.
+ Timely and well-organized communicator.
+ Proven engineered sales development & contract negotiation capabilities.
+ Familiarity with North American power generation / conversion markets.
+ Ability to monitor and report on industry trends, market dynamics, and customer expectations.
+ Functional Knowledge of competitors- products and go-to-market strategies.
+ General familiarity with factory operations and design engineering processes in previous roles.
+ Comfortable with Microsoft Office.
About WEG Electric Corp.
WEG is the largest industrial electric motor manufacturer in the Americas and one of the largest manufacturers of electric motors in the world producing more than 21 million units annually. Founded in 1961, WEG operates mainly in the sector of capital goods, having five main businesses: Motors, Energy, Automation, Coatings Transmission & Distribution, providing global solutions for electric motors, variable frequency drives, soft starters, controls, panels, transformers, and generators. The US corporate office is located in Duluth, GA with manufacturing units in Minnesota, Indiana and Missouri with over 30 thousand employees worldwide. Visit our website to learn more: ***********
We offer a pleasant work environment, competitive compensation and full benefits package. To Apply: All candidates must submit an updated resume and complete our application in order to be considered for this position.. You must be authorized to work in the United States without sponsorship. WEG does not offer visa sponsorship for this role.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.
Lead, Global Clinical Strategy, Sports Medicine (Andover, MA)
Andover, MA Job
Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living. The Lead - Global Clinical Strategy, Sports Medicine will be the Global Clinical Strategy (GCS) representative for the franchise team, providing strategic clinical direction for the life cycle for products within the Sports Medicine portfolio. The Lead - Global Clinical Strategy, Sports Medicine primary responsibilities are to ensure the available clinical and health economic evidence for their portfolio of products meets internal and external requirements for new product introduction globally, expanded adoption of products and continued access of approved products.
The Lead - Global Clinical Strategy, Sports Medicine will work closely with internal Global Clinical & Medical Affairs (GCMA) functions, Market Access, Regulatory, R&D and Marketing partners and with external health care professionals.
What will you be doing?
* Apply a comprehensive understanding of S&N's commercial priorities in development of the clinical strategy for Sports Medicine portfolio products.
* Work with the New Product Development teams to establish user needs, claims, indications and market strategies, and develop the evidence generation strategies to meet those needs.
* Review clinical and health economic evidence and identify evidence gaps. This includes, but is not limited to, assessing the evidence available through published literature, registries, and unpublished clinical studies.
* Develop study proposals and initiate clinical activities to support evidence generation needs. Communicate with study investigators and study sites, as applicable, to process and track study proposals, budgets.
* Manage Sports Medicine Investigator Initiator Studies (IIS), collaborative research, and real-world data collection activities to ensure business objectives/processes and study milestones are met.
* Create, maintain, contribute to, and/or review Clinical Strategy-assigned documentation supporting the product lifecycle. This may include, but is not limited to, Post-Market Clinical Follow-up Plans, Clinical Development Plans, Clinical Evaluation Reports, Periodic Safety Update Reports, Product Claims Sheets, Risk Management Files, Clinical Benefit Effects Analyses and Instructions for Use.
* Review, analyze (as applicable), and document supporting data. Develop reports, as applicable, and ensure data/reports are provided to appropriate stakeholders, ensuring the format is appropriate for its intended use.
* Generate publication strategies
* Present progress and results to internal stakeholders
* May contribute to development or updates of department standard operating procedures (SOPs) and policies.
* Support regulatory documentation for new or existing products, as applicable. This may include development of responses for clinical-related questions received from regulatory authorities.
* Support both internal and external audits, as needed.
* Ensure compliance to applicable processes, quality standards and regulations.
* Attend professional conferences and surgeon training labs as appropriate.
What will you need to be successful?
* Education:
* BS plus 6 years' experience or MS plus 3 years' experience or PhD plus 1 year experience.
* Experience:
* Experience in engineering, design, scientific, clinical subject or related field.
* Experience with medical device software solutions preferred.
* Experience in developing strategies to generate clinical evidence; Experience working with health care professionals to establish and manage clinical evidence generation activities.
* In-depth knowledge and experience in clinical research and methodology, experience in clinical study design is preferred.
* Knowledge of sports medicine surgical techniques is preferred.
* Travel Requirements: Up to 20%
You. Unlimited
We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.
Inclusion and Belonging- Committed to Welcoming, Celebrating and Thriving on Inclusion and Belonging. Learn more about Employee Inclusion Groups on our website (***************************** ).
Other reasons why you will love it here!
* Your Future: 401k Matching Program, 401k Plus Program, Discounted Stock Options, Tuition Reimbursement
Work/Life Balance: PTO, Paid Holidays, Flex Holidays, Paid Community Service Day
* Your Wellbeing: Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program
* Flexibility: Hybrid Work Model (For most professional roles)
* Training: Hands-On, Team-Customized, Mentorship
* Extra Perks: Discounts on fitness clubs, travel and more!
Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Stay connected and receive alerts for jobs like this by joining our talent community.
We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day.
Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You. Unlimited., life, culture, and benefits at S+N.
Explore our new website and learn more about our mission, our team, and the opportunities we offer.
Facilities and Maintenance Technician
Remtec Inc. Job In Norwood, MA
divdivdiv id="is Pasted"pstrongu Job Summary:/u/strong /pp The Facilities Maintenance Technician will work closely with the Maintenance Supervisor to support the day-to-day maintenance, repair, and efficient operation of all building systems and equipment. /pp strongu Duties and Responsibilities:/u/strong /pulli Troubleshoot, repair, and contribute to the uninterrupted operation of all process and non-process equipment and utilities/lili Schedule, execute and document all preventive maintenance for said utilities/equipment/lili Level and calibrate mechanical printers/lili Execute all preventive maintenance, including scheduling with internal stakeholders/lili Troubleshoot and repair equipment and components/lili BMS amp; CMS monitoring and alarm response/lili Ensure efficient communication with team members/lili Coordinate daily documentation logs, alarm reports, work orders, and cleaning logs/lili Evaluate SOP's and Emergency Procedures/lili Plan, develop, implement, and evaluate small projects/lili Perform other assignments as directed by manager or lead technician/li/ulp /ppstrongu Minimum Job Qualifications:/u/strong /pulli Associate's degree: Electrical, Mechanical (Chemical or Material Science) or Electro-Mechanical engineering or equivalent technical or trade school required /lili1 to 3 years relevant experience, preferably in a manufacturing environment/lili Must have a valid driver's license/lili Able to lift/carry at least 50 lbs or more/li/ulp /ppstrongu Knowledge, Skills and Abilities Required:/u/strong /pulli Possess an understanding of HVAC systems amp; controls, plumbing, electrical, process piping and have proficiency in at least one trade/lili Have analytical problem-solving skills to be able to identify the root cause of difficult technical and non-technical problems, be capable of analyzing alternate approaches and developing practical solutions to solve complex technical and non-technical problems/lili6S program support/lili Machine shop knowledge is preferred/lili Knowledge of mechanical and pneumatic leveling and calibrating xy table is preferred/lili General knowledge of electrical and plumbing is helpful/lili Strong communication skills and the ability to work well with people is essential/lili Ability to prioritize workload /lili Must display a customer-oriented attitude/lili Ability to work with minimal supervision/li/ulpem Candidate has capacity to comply with the federally mandated requirements of U.S. export control laws./em/ppembr//emstrongem All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status./em/strong/p/div/div
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Sr. Regulatory Affairs Specialist (Austin, TX)
Andover, MA Job
Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living. The Senior Regulatory Affairs Specialist role is responsible for preparing and supporting US and International regulatory submissions and regulatory strategies for the Smith+Nephew Extremity Orthopedic portfolio, which is comprised of joint replacement devices for the upper and lower extremities. This role will serve as a leader in the organization and amongst the project and regulatory teams requiring exemplary knowledge of regulatory requirements gained through experience and ability to perform the essential duties and responsibilities independently, with some direct supervision.
This position is not offering any type of visa transfer or sponsorship now or in the future
What will you be doing?
Preparation and review of global regulatory submissions, including US 510(k), US Class III Annual Reports, US PMA/HDE Supplements and EU MDR technical documentation, and support regional regulatory colleagues in the preparation of international regulatory submissions for new and modified devices. This includes submissions, notifications, etc. for new devices, modified devices and any other changes requiring submission, registration updates, etc.
* Work as the RA lead on project teams independently to develop regulatory strategies, testing requirements and other documentation to assure that regulatory submissions are prepared and approved to meet the Company's product launch timelines in all identified markets.
* Manage/lead regulatory-driven project(s), as directed by management.
* Develop and execute global regulatory strategies and support product release for market expansion activities for new and modified products.
* Maintain a working knowledge of global regulations, standards, guidance documents, country-specific requirements, internal procedures, medical devices and medical terminology (including, but not limited to US facility registration, device listing, import/export and UDI).
* Maintain computer databases to ensure only cleared/approved products are released for commercial distribution; accurate data attributes are reflected in the applicable UDI database; reflect planned, in-process and completed regulatory submissions/regulatory impact assessments for tracking and metrics.
* Plan, lead and support internal and Regulatory agency audits.
* Lead and direct engagement with regulatory authorities, as required.
* RA lead for engineering change requests/notifications; initiate and manage regulatory change assessments (e.g., design, labeling, manufacturing process changes) to determine impact to domestic and international product registrations in alignment with FDA and international government regulations, update registrations as required to maintain regulatory submission compliance.
* Develop and maintain company (global and local) Standard Operating Procedures (SOPs) intended to assure compliance with applicable global regulatory requirements, as needed.
* Support departmental infrastructure development and maintenance.
* Provide technical guidance and regulatory training/mentoring to other Regulatory Affairs employees and cross-functional teams.
* Develop/author product labeling (including, but not limited to, IFU's, PIC's, PIL's) in alignment with applicable regulatory requirements.
* Review product labeling, Surgical Techniques and promotional materials to ensure compliance with FDA and international requirements, as well as approved product claims.
* Other activities as assigned.
What will you need to be successful?
* Education: Bachelor's degree preferably in a clinical, medical, or scientific/technical discipline. Biomedical engineering degree preferred but not required.
* Experience and Skills:
* Minimum of 5 years regulatory experience within the medical device industry is required.
* Orthopedic device experience desired
* 510K experience is required
* PMA/HDE experience preferred
* Demonstrated experience with successful regulatory submissions in key markets such as US as EU.
* Demonstrated knowledge of regulatory requirements, standards and guidance for medical devices.
* Experience working with large cross functional teams and diverse groups.
* Processes and Product Lifecycle Management Systems experience is required.
* Knowledge of regulatory compliance requirements (e.g. 21 CFR 820, ISO13485:2016, EU MDR, GMP etc).
* Ability to write detailed technical regulatory submissions, reports and business correspondence
* Travel Requirements:
You. Unlimited
We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.
Inclusion and Belonging- Committed to Welcoming, Celebrating and Thriving on Inclusion and Belonging. Learn more about Employee Inclusion Groups on our website (***************************** ).
Life at Smith+Nephew: At Smith+Nephew, we care for one another professionally and personally. Find out more about inclusion, diversity and equity, flexibility, and wellbeing at work.
Other reasons why you will love it here!
* Your Future: 401k Matching Program, 401k Plus Program, Discounted Stock Options, Tuition Reimbursement
Work/Life Balance: PTO, Paid Holidays, Flex Holidays, Paid Community Service Day
* Your Wellbeing: Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program
* Flexibility: Hybrid Work Model (For most professional roles)
* Training: Hands-On, Team-Customized, Mentorship
* Extra Perks: Discounts on fitness clubs, travel and more
#LI-LS2
#LI-HYBRID
Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Stay connected and receive alerts for jobs like this by joining our talent community.
We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day.
Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You. Unlimited., life, culture, and benefits at S+N.
Explore our new website and learn more about our mission, our team, and the opportunities we offer.
Applications Engineer
Remtec Inc. Job In Canton, MA
Job Summary: We are seeking a skilled Applications Engineer to join our team, specializing in thick film ceramic PCB and microelectronics assembly. The ideal candidate will have a strong background in electronic materials, circuit design, and PCB manufacturing processes. This role involves working closely with customers to understand their requirements, providing technical support, and developing innovative solutions.
Key Responsibilities:
Design and develop thick film ceramic PCBs and assemblies for various applications.
Collaborate with customers to understand their technical requirements and provide tailored solutions.
Conduct feasibility studies and prototype development.
Provide technical support and troubleshooting for manufacturing processes.
Work with cross-functional teams to ensure product quality and performance.
Stay updated with industry trends and advancements in thick film technology.
Prepare technical documentation and reports.
Prepare customer technical quotes and part costing
Qualifications:
Bachelor's degree in Electrical Engineering, Materials Science, or a related field.
Minimum of 3 years of experience in thick film ceramic PCB design and assembly.
Proficiency in CAD software and circuit simulation tools.
Strong technical aptitude with excellent problem-solving skills.
Strong understanding of electronic materials and manufacturing processes.
Excellent problem-solving skills and attention to detail.
Effective communication skills and ability to work in a team environment.
Preferred Skills:
Experience with high-temperature materials and processes.
Knowledge of reliability testing and failure analysis.
Familiarity with industry standards and regulations.
Benefits:
Competitive salary and benefits package.
Opportunities for professional growth and development.
Collaborative and innovative work environment.
Materials Associate 2
Boston, MA Job
Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living. This position requires a person to work in a team environment, receiving and shipping or performing inventory functions through the use of a computer system. This position requires an ability to perform both shipping and receiving or basic inventory functions. This position maintains accurate records of product under a secured environment. This position works under minimal supervision. Requires the ability to participate and interact with team members and other departments.
What will you be doing?
* Perform Materials duties, including but not limited to:
* Receive or ship all products through the computer system.
* Issue componentry to shop orders, accept and verify componentry into inventory (via scale/handcount), and perform daily cycle count requirements. Participation expected in physical inventory activities.
* Key punching all transactions as required, including receiving product into inventory through the computer system.
* Maintain a secure and organized area.
* Ensure that no materials leave assigned work area without the proper paperwork.
* Maintain and operate material handling equipment.
* Maintain a clean and neat work area.
* Ability to issue and pull bar stock.
* Work with Production Control personnel to set priorities.
* Fill in for other inventory, shipping, receiving areas when workload requires.
* Maintain accurate inventory and lot tracking records.
* Assist in inventory discrepancy resolution.
* Move all products to the next assigned area.
* Able to perform all Materials Associate I job requirements.
* Complete and understand documentation needed to comply with S.N.E. policies and procedures including but not limited to:
* Fulfilling Quality System requirements as directed within the Quality Manual
* Company Policy and procedures
* Work in a team environment using the skills of communicating, listening and participating in developing continuous improvement on products and processes
* Safety, cleanliness and maintenance of equipment and company property, including but not limited to:
* simple maintenance as required
* clean work area as needed
* Perform other related duties as assigned
What will you need to be successful?
Education:
* High School Diploma or equivalent
Experience:
* Minimum one year diversified experience in materials environment required
* Must be able to read, write, speak and understand English; Basic Math skills needed
* Must be able to stand for extended periods of time
Physical Demands:
* - Ability to lift up to 50 lbs
* Ability to operate material handling equipment (ie: pallet jack/forklift)
.
You. Unlimited.
We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.
* Inclusion, Diversity and Equity- Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about Employee Inclusion Groups on our website (*****************************
* Your Future: 401k Matching Program, 401k Plus Program, Discounted Stock Options, Tuition Reimbursement
* Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day
* Your Wellbeing: Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program
* Training: Hands-On, Team-Customized, Mentorship
* Extra Perks: Discounts on fitness clubs, travel and more!
Stay connected and receive alerts for jobs like this by joining our talent community.
We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day.
Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into YouUnlimited, life, culture, and benefits at S+N.
Explore our new website and learn more about our mission, our team, and the opportunities we offer.
Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Stay connected and receive alerts for jobs like this by joining our talent community.
We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day.
Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You. Unlimited., life, culture, and benefits at S+N.
Explore our new website and learn more about our mission, our team, and the opportunities we offer.
ERP Systems Administrator
Remtec Inc. Job In Canton, MA
Job Title: ERP System Administrator
This position is responsible for managing and maintaining an organization's Epicor Enterprise Resource Planning (ERP) system , ensuring its smooth operation, security, and efficiency. This role involves configuring, troubleshooting, and optimizing ERP software to support business processes. Additionally, you will act as the SME (Subject Matter Expert) on using the ERP and ERP best practices, system capabilities, and usage guidelines, while working closely with end-users and external partners to develop integrations, maintain core business applications, and ensure smooth operational efficiency.
Key Responsibilities
ERP System Management
Oversee the day-to-day operations and internal training/utilization of the Epicor ERP system, ensuring its reliability and performance. Specifically, able to install, configure, and maintain ERP software and databases; implementing software updates, patches, and security measures: managing user access controls and permissions and troubleshooting/resolving system errors and performance issues.
Develop process documentation and management of technology workflows.
Build and maintain strong relationships with end-users of the ERP system, demonstrating integrity and a commitment to excellence in every interaction.
Oversee and support the integration of ERP with other technology systems/applications within the organization.
Understand and align ERP workflows with the company's established business processes to enhance efficiency and effectiveness.
Create clear and useful documentation of standard operating procedures, workflows, and system changes ensuring team members can easily follow and implement.
Troubleshoot and resolve issues related to the ERP software and related technologies.
Submit, manage, and resolve technical tickets with external software providers as needed.
User Support
Resolve user access issues and provide prompt support to user queries.
Set up, modify, and deactivate user access and permissions.
Provide real-time support, training, and documentation across departments for all ERP systems users.
Data Management
Ensure data integrity, compliance with security policies and accuracy/integrity within the ERP system
Identify and correct data inconsistencies or inaccuracies as required, inclusive of Bins, Part Class ID's, Lot Codes, Mins / Maxs, Lead Times, etc.
Review BOM (Bill of Materials) and BOO (Bill of Operations) for consistent and standardized structures. Work with Engineers to correct as needed.
Collaboration
Work closely with IT services, finance, purchasing, planning, production, and other departments to align the ERP system with business needs.
Support the administration of other 3rd party tools such as CRM as needed.
Ensure the ERP system complies with industry standards and regulations.
Reporting
Create BAQ's, Dashboards, and Leverage the use of Data Discovery to monitor key performance indicators (KPIs) and track business performance.
Generate and analyze reports to provide insights into system performance and support data driven decisions.
Qualifications:
Bachelor's degree in Information Technology, Computer Science, Business Administration, Industrial Engineering or a related field.
3 or more years of experience understanding, using, and customizing ERP modules based on business needs.
Proven experience in managing and improving ERP systems, specifically Epicor, in a manufacturing environment. Epicor experience greatly prefrred.
Experience with database management, system integration and programming to create reports to meet/answer business needs
Problem-solving skills for diagnosing and resolving technical issues.
Demonstrate understanding of manufacturing processes and how they integrate with ERP systems.
Strong organizational and time-management skills, with the ability to prioritize.
Excellent problem-solving skills and attention to detail.
Ability to work collaboratively with cross-functional teams.
Self-motivated and customer service oriented.
Director of Upstream Operations
Andover, MA Job
Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living. The Director, Upstream Operations is a strategic and influential role within the organization, focused on aligning commercial and operations strategies across business units. Acting as a vital liaison, this role bridges manufacturing, global supply chain, commercial, and marketing teams to foster collaborative alignment and enable the organization's growth objectives. The primary responsibilities encompass overseeing network capacity to support commercial growth plans, managing portfolio oversight, and guiding product lifecycle planning to optimize operational readiness. This includes evaluating site transfer and redirection decisions, assessing make vs. buy scenarios, and providing key insights for informed investment strategies. Through comprehensive network and portfolio management, the Director ensures that operational capabilities align seamlessly with product lifecycle demands and commercial objectives, maximizing efficiency and responsiveness across the network.
What will you be doing?
* Act as a liaison between manufacturing, global supply chain, commercial, and marketing teams to ensure seamless alignment of commercial and operations strategies.
* Portfolio and Product Lifecycle Management
* Guide portfolio management and product lifecycle planning to ensure efficient resource allocation, optimal product flow, and alignment with commercial objectives.
* Site Transfer and Redirection Management
* Assess and lead site transfer and redirection decisions, identifying the most effective pathways for production to optimize costs, timelines, and network flexibility.
* New Product Development and Launch Support
* Collaborate with product development teams to align manufacturing and supply chain capabilities with new product introductions, ensuring smooth and timely launches that meet quality and cost objectives.
* Make vs. Buy Decision Analysis
* Conduct and support detailed evaluations of make vs. buy scenarios, leveraging data-driven insights to support sourcing decisions and strategic investments.
* Investment Strategy and Capital Planning
* Inform and support capital investment strategies by providing key operational insights to align resources with growth and efficiency goals.
* Cross-Functional Communication and Reporting
* Establish and maintain clear, consistent communication with stakeholders across functions, providing regular updates on network status, capacity planning, and project impacts.
* Continuous Improvement and Operational Efficiency
* Lead continuous improvement initiatives within upstream operations to drive process efficiency, reduce costs, and enhance cross-functional workflows.
* Risk Assessment and Mitigation
* Identify potential risks within upstream operations, including capacity, supply chain, and resource risks, and develop proactive mitigation plans to safeguard operational stability.
* Team Leadership and Development
* If overseeing a team, manage and develop direct reports, building a culture of excellence and supporting professional growth to advance operational and commercial alignment.
What will you need to be successful?
Strategic planning and alignment
Advanced network and capacity planning understanding
Strong financial and operational acumen
Enhanced continuous improvement and lean methodologies understanding.
Proficient analytical and decision-making skills
Project management proficiency
Knowledge in SAP or other integrated software and ERP software applications
10+ years Operations and/or Supply Chain Experience
5+ years Leadership and team management
Proven ability to align operational strategies with broader business objectives, translating company goals into actionable plans.
Extensive experience in managing large-scale projects.
Experience working with commercial, marketing, engineering, and supply chain teams to align operational initiatives with market and customer needs.
Experience in Medical Device environment preferred.
Change Management; Skilled in leading organizational change
Accountability and Ownership; Takes responsibility for outcomes.
Customer and Market Focus; Deep understanding of customer needs and internal and external dynamics
Influence and Negotiation; Effective in influencing stakeholders and gaining buy-in to support strategy and performance.
Strong communication and stakeholder management
Strategic thinking: ability to evaluate situations, anticipate trends, and consider the broader impacts of decisions to create effective plans that achieve long-term goals.
Location: Remote
Education:
Bachelor's degree in Operations Management, Supply Chain Management, Engineering, Business Administration, or a related field
Travel Requirements: 10-25%
You Unlimited.
* Inclusion, Diversity and Equity - We are committed to welcoming, celebrating and thriving on Diversity! Learn more about Employee Inclusion Groups on our website (******************************
* Your Future: 401K Matching Program, 401k Plus Program, Discounted Stock Options, Tuition Reimbursement
* Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day
* Your Wellbeing: We offer Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program
* Flexibility: Hybrid Work Model (For most professional roles)
* Training: Hands-On, Team-Customized, Mentorship
* Extra Perks: Discounts on fitness clubs, travel and more!
Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Stay connected and receive alerts for jobs like this by joining our talent community.
We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day.
Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You. Unlimited., life, culture, and benefits at S+N.
Explore our new website and learn more about our mission, our team, and the opportunities we offer.
Serviceability Engineer, Sports Medicine (Andover, MA)
Andover, MA Job
Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.
To launch Smith+Nephew's Service into its next stage of growth, a new Global Service Organization has recently been formed to focus on delivering world class support and service to our customers. This aligns with our ambition to grow the company and position it as a global industry leader. This critical role focuses on strong cross functional collaboration to further build bridges between Global Service and the rest of the company, such as Engineering/R&D, Product Marketing, IT, and Operations within our Sports Medicine organization with a primary objective of ensuring our Global Service functions are fully prepared to service and support our current and future products and solutions.
What will you be doing?
Cross-Functional Partnership: you will play a key role in the new product development strategy from a service perspective by work closely with our cross-functional business units such as Engineering/R&D and Product Marketing by focusing on a "design for service" mindset. You will be empowered to bring forth new capabilities that allow more serviceable functionality to our products.
Product Service Design: working alongside Global Service Leadership, you will assist in the design and development of new service products, and aligning all technical departments and global service centers to operate through universal processes, ultimately ensuring the demands of our customer base are met and actions align with organizational goals.
Documentation: while establishing strong relationships across the company, you will be responsible for creating and/or maintaining serviceability documents, work instructions, technical troubleshooting guides, and other technical document materials that will support our global service and technical support functions.
Training & Development: you will take the lead on coordinating training efforts and/or the delivery of training to our various support and service functions to ensure they are fully prepared to service and support our products. Training can come in many forms: onsite/hands-on, remote, self-paced e-Learning, etc.
Program Management: you will be a key stakeholder and/or direct owner of the management and delivery of service-related programs and initiatives aimed to modernize our operational processes. Establish metrics and KPIs to evaluate the effectiveness of service programs and implement improvements based on data analysis and feedback from global service leaders.
What will you need to be successful?
Education:
Bachelor's degree or equivalent in a medical field preferred.
Experience:
Minimum of 8 years of work experience in the MedTech Devices industry required.
Experience overseeing Service-related programs required.
Very strong communication & writing skills
Ability to work collaboratively across business functions, regions, and cultures
Demonstrated ability to drive change and establish new processes and procedures
Travel Requirements: Up to 10% if required.
You. Unlimited
We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.
Inclusion and Belonging- Committed to Welcoming, Celebrating and Thriving on Inclusion and Belonging. Learn more about Employee Inclusion Groups on our website (***************************** ).
Other reasons why you will love it here!
Your Future: 401k Matching Program, 401k Plus Program, Discounted Stock Options, Tuition Reimbursement
Work/Life Balance: PTO, Paid Holidays, Flex Holidays, Paid Community Service Day
Your Wellbeing: Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program
Flexibility: Hybrid Work Model (For most professional roles)
Training: Hands-On, Team-Customized, Mentorship
Extra Perks: Discounts on fitness clubs, travel and more
Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Stay connected and receive alerts for jobs like this by joining our talent community.
We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day.
Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You. Unlimited., life, culture, and benefits at S+N.
Explore our new website and learn more about our mission, our team, and the opportunities we offer.
Plating Technician
Remtec Inc. Job In Canton, MA
Organizational Relationship: Reports to Plating Operations Manager
Provide technical support to plating process engineering and production personnel in all areas of chemical processing. Duties will include involvement in all aspects of chemical process production/materials support, process improvement, yield improvement, equipment preventive maintenance as well as various engineering products and process related projects.
Duties and Responsibilities:
Responsible for performing a variety of chemical processing operations under the direction of the plating supervisor or group leader.
Work will include electro and immersion plating, link stripping, loading/unloading product to plating racks, parts handling, handling of process chemicals other process or project related activities.
Responsible for reading and following processing instructions and plating recipes, will complete process control and lot documentation as required.
Inspect work to ensure the product meets Quality requirements.
Evaluate and troubleshoot production problems in chemical processing areas. Be the first line of production contact and support including: equipment preventive maintenance, troubleshooting for plating equipment, and non-conforming MRB activity.
Support all continuous improvement activities including but not limited to Kaizen team actions, 5S coordination, mistake proofing, and value stream improvements to production flows.
Perform experiments under limited guidance of a plating process engineer, including basic test plans, running experiments, data analysis and initial reporting.
Support customer delivery commitments through continuing communication and problem resolution with the production supervisor and production personnel.
Work with other functions such as engineering and quality to keep technical information updated and accurate.
Instruct and train production personnel on proper use of equipment and processes within standard procedures.
Writing and maintenance of process and production procedures for assigned products and areas.
Assist with cost reduction and other continuous improvement efforts.
Comply with and support company policies and programs regarding safety, security, environmental, ISO, EEO, OSHA.
Perform other work as assigned to support process and/or equipment improvement programs.
Minimum Job Qualifications:
Associate degree - Electrical, Mechanical (chemical or material science) or Electro-mechanical engineering; Or equivalent technical or trade school; Or in lieu of education, 3 plus years of experience in a plating position.
1-3 Years Relevant Experience preferably in electronics, microelectronics, PCB or plating industries.
Knowledge, Skills and Abilities Required:
Strong communication skills and the ability to work well with people are essential.
Experience with LEAN and Six Sigma programs and visual factory management techniques.
Must have excellent interpersonal skills, the ability to train others and work as a member of inter-disciplinary teams.
Must have excellent PC skills, proficiency in the use of most Windows based software, both standalone software as well as equipment based. This includes, but is not limited to Word, Excel, Project, and other standard programs.
Strong attention to details & a strong ability to be an analytical thinker, very task oriented.
Proficiency in data analysis and structured problem-solving.
A self-starter with the ability to work without direct supervision and a sense of urgency to meet production goals and customer expectations.
Excellent mechanical aptitude and/or Electrical troubleshooting skills for sophisticated automation
Candidate has capacity to comply with the federally mandated requirements of U.S. export control laws.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.
Machine Operator / Finisher Openings
Mansfield, MA Job
Job Description
Machine Operator / Finisher 1
Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.
This position requires a person to transform components from a machined state to a complete, finished product while working in a team environment. Must be able to comply with all governing rules including Smith & Nephew policies and procedures and adhere to safety and cleanliness practices in the workplace. This position works under close supervision.
What will you be doing?
Assemble and deburr sub-assembly components by means of basic finishing processes such as bending, fitting, grinding, sharpening, deburring, bead blasting, tumbling, and basic blending and polishing.
Use microscopes and other optical and mechanical devices in coordination for finishing.
Perform simple measurements using micrometers, verniers and optical comparators.
Operate electro-polish, bead-blast, heat treat, cleaning and degreasing equipment.
Mark product identification, operate label-making equipment, and package products.
When required, operate, Laser Marking system to manufacture product per print.
When required, operate Laser Welding equipment to manufacture product per print.
Read and understand blueprints.
Complete and understand documentation needed to comply with Smith & Nephew policies, Quality Manual and procedures including but not limited to:
FDA, QSR and various domestic and international standards and regulations.
Company policies and procedures.
Complete assigned training on time.
Labor transactions and bar code scanning
Work in a team environment using the skills of communicating, listening and participating in developing continuous improvement on products and processes.
Focus on safety, cleanliness of equipment and company product, including but not limited to:
Simple maintenance, as required.
Clean work area as needed.
**What will you need to be successful? **
**Education: **High School diploma or equivalent
**Experience: **0-6 months experience of medical devices is required.
Must be able to read/write English, have basic math skills and show good attention to detail with paperwork. Legible handwriting a must.
Must be able to complete simple inspections.
Physical Demands: Must be able to stand for extended periods of time and be able to lift a minimum of 25 lbs.
You. Unlimited.
We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.
Inclusion, Diversity and Equity- Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about Employee Inclusion Groups on our website (*****************************
Your Future: 401k Matching Program, 401k Plus Program, Discounted Stock Options, Tuition Reimbursement
Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day
Your Wellbeing: Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program
Flexibility: Hybrid Work Model (For most professional roles)
Training: Hands-On, Team-Customized, Mentorship
Extra Perks: Discounts on fitness clubs, travel and more!
Stay connected and receive alerts for jobs like this by joining our talent community.
We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day.
Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into YouUnlimited, life, culture, and benefits at S+N.
Explore our new website and learn more about our mission, our team, and the opportunities we offer.
You should be proficient in:
Deburring Experience
Mechanical Assembly Skills
Machine Setups for Production Runs
Shop Math Skills
Blueprint Reading
Industrial Data Engineer
Remtec Inc. Job In Canton, MA
Organizational Relationship: Reports to Chris Merkle, Planning and Supply Chain Manager.
The Industrial Data Engineer will be a pivotal member of Remtec, dedicated to optimizing data management and analytics to improve operational efficiency and decision-making.
The ideal candidate will have experience in business analytics, data science, data visualization, data engineering, and be able to communicate analyses effectively. Will provide technical support to staff and users ensuring smooth operation of our IT systems.
The ideal candidate will also leverage ERP experience and knowledge to create, enhance and implement processes to optimize process improvements. This role will liaison with our ERP HelpDesk and IT Service Provider in support of company staff and users, test and troubleshoot the functionality of installed system applications (ERP and interfaced systems), identify and document technical issues that may require engineering input for resolution. Over time this position will become an in-house ERP subject matter expert.
Duties and Responsibilities:
· Provide technical support for IT-related issues, including hardware, software, and network troubleshooting.
· Assist in the implementation and maintenance of IT security measures to protect company data and systems.
· Monitor and optimize the performance of manufacturing software applications and tools in tandem with our third-party IT Service Provider.
· Provide tier 1 troubleshooting for immediate user and system issues as they arise during normal business hours.
· Coordinate the submission and resolution of problem ‘tickets' submitted to our IT Service Provider and/or our ERP HelpDesk provider.
· Be responsible for user account auditing, provisioning, resets and activation for all IT systems.
· Control user access, authorization, and permissions using HR system integrations within the ERP system.
· Manage and maintain the ERP system landscape, including system upgrades, patches, and installations.
· Perform system periodic reviews.
· Maintain comprehensive documentation on system configurations, processes, and troubleshooting guide.
· Develop and maintain documentation for data engineering and IT processes.
· Enforce data quality, integrity, and security policies across all data sources and systems.
· Support the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to support analytical and business needs.
· Recognize and implement best practices and automation opportunities for reporting and analysis.
· Produce regular reports on system performance, issues, and project progress for management review.
· Recommend improvements to reduce costs and simplify operational support.
· Assist with engineers and managers to analyze historical data to gauge relative performance metric changes.
· Write queries to pull data and act as a thought partner through the design phase of CI & NPI solutions.
· Host/guide/monitor vendors on site for activities related to administrated systems.
· Collaborate with cross-functional teams to gather requirements, make system recommendations, and implement solutions.
· Knowledge of Good Manufacturing Practices (GMP) is a plus.
· Other duties as assigned.
Minimum Job Qualifications Required:
· Bachelor's degree in Computer Science, Information Technology, Data Science, or a related field is required.
· 1-3 years of experience as an Industrial Data Engineer or in a similar role, preferably in a manufacturing environment is required.
Knowledge, Skills and Abilities Required:
· Experience with ERP systems, creating queries, generating reports, and building dashboards. Specific experience with Epicor is a plus.
· Familiarity with IT support tasks, including hardware and software troubleshooting.
· Proficient knowledge of Microsoft O365 (ex. SharePoint, OneDrive, Excel, Teams, etc.) is required.
· Understanding of statistics, specifically random variable distributions and A/B tests.
· Excellent analytical skills and creative problem-solving skills.
· Strong communication and collaboration skills.
Candidate has capacity to comply with the federally mandated requirements of U.S. export control laws.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.
PCB Plating Manufacturing Engineer
Remtec Inc. Job In Canton, MA
PCB & Plating Manufacturing Engineer
Organizational Relationship: Reports to Jay Sparling, Quality Manager.
This position is responsible for automation, process development and production support activities relating to chemical processes used to produce ceramic printed circuit boards. This includes application engineering of processes developed by suppliers that are planned for use at Remtec, installation of these processes and or equipment, establishment of operating conditions to produce Remtec product and daily monitoring of process conditions. The PCB & Plating Manufacturing Engineer will collaborate across the organization on efforts involving design for manufacturability and cost savings. The PCB & Plating Manufacturing Engineer will also be responsible for overseeing the throughput efficiency and safety of current manufacturing processes.
Duties and Responsibilities:
Define & document production process flow charts & procedures (general & by-product)
Assist with root cause analysis efforts, determine corrective actions, and facilitate implementation
Execute process capability studies for Design for manufacturability/cost (DFM, DFC)
Research availability of chemical processes to meet Remtec technology needs
Design & procurement of production tooling
Maintain a preventative maintenance program for production equipment and tooling
Support the development of new process methods and materials
Support New Product Introduction (NPI) and transition to manufacturing
New equipment specification, procurement, and qualification
Process control and yield improvement.
Define, acquire, process, present, and interpret data/ information necessary to monitor all aspects of the manufacturing process
Develop and mentor team members to effectively apply LEAN Six Sigma principles, tools, and techniques in their regular work activities.
Minimum Job Qualifications Required:
Bachelor of Science Degree in Chemical Engineering or Sciences
A minimum of 3-5 years of relevant experience in the electronics, microelectronics, PCB or plating industries.
Knowledge, Skills and Abilities Required:
Background in Computer Controlled Equipment & Equipment Maintenance
Experience with LEAN and Six Sigma programs and visual factory management techniques.
Experience with Failure Modes, Effects Analysis (FMEA)
Strong project management and structured problem solving with the ability to make data-based decisions.
Excellent PC Skills including Word, Excel, PowerPoint, MRP systems, SPC systems - experience with Epicor a plus
Qualifications Preferred:
Printed Circuit Board etching or plating experience is preferred.
Lean Six Sigma certification is preferred
Candidate has capacity to comply with the federally mandated requirements of U.S. export control laws.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.
Product Security Manager (Andover, MA)
Andover, MA Job
Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.
The Smith + Nephew Product Security Manager, in collaboration with Global IT, R&D and Compliance Teams, will provide oversight on cybersecurity architecture and engineering services with the ultimate goal of ensuring Smith + Nephew products and their data is secure and resilient to cybersecurity threats.
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*This position is not offering visa sponsorship now or in the future**
What will you be doing?
40%) People Management - encourage the development and advancement of personnel on their team, while directly overseeing the team of product security engineers supporting this franchise in their ability to deliver on assigned projects.
(25%) Secure-Software Development Life Cycle - Help develop and mature Global Product Security Strategy and Secure-Software Development Life Cycle (S-SDLC) to ensure robust cyber security controls are present and effective in our products from product conceptualization through commercial launch and ultimately product/product family decommissioning. Ensure ongoing awareness and understanding of emerging threats and industry best practices.
(10%) Technical Cybersecurity Architecture and Engineering Services - Oversee the definition and support the implementation of cybersecurity requirements and controls in support of multiple Smith + Nephew technologies, capital devices, digital accessories, connected infrastructures and software applications.
(5%) Product Security Risk Management and Threat Modelling - Lead the creation and maintenance of Product Cybersecurity Risk Registers and Threat Models throughout the development lifecycle to identify and mitigate cybersecurity deficiencies as early in the development lifecycle as possible.
(5%) Product Security Testing and Assessment - Lead the execution and integration of cybersecurity testing and assessment activities throughout the development lifecycle to identify and formulate mitigation strategies for cybersecurity deficiencies. Support the identification of technical solutions and ensure the integration of automated security tools and processes to help mitigate security vulnerabilities. This includes but is not limited to: Vulnerability Testing, Penetration Testing, Code Analysis, Endpoint Protections, etc.
(5%) Incident Response - support best practice (ISO 29147/30111) product cyber security incident response (IR) activities.
(10%) Outward Facing - Provide technical leadership and competency in communications with stakeholders outside of Smith + Nephew. Help to answer questions regarding the security of different products. This includes but is not limited to: Regulators, Customers, Auditors, Industry Groups, Researchers, etc.
What will you need to be successful?
Education: Bachelor's degree in life science, computer science, information systems and/or equivalent formal training or work experience.
Experience: 5+ years in hands-on cybersecurity experience.
2+ years people management experience.
Strong ability to influence and think strategically.
Clear understanding of mitigating security controls, vulnerability management, penetration testing, and code security.
FDA and other medical device regulators.
Knowledge of cyber security standard frameworks such as HIPAA, FDA, ISO 27001/2, NIST CSF, and OWASP.
Understanding of network infrastructure, including firewalls, web proxy and/or email architecture- particularly as they apply in a mitigating control functionality.
Experience with different cloud computing platforms and the cloud security framework.
Ability to design, recommend, plan, guide, and support implementation of innovative security solutions.
Leadership if any: 2+ years of people management
Travel Requirements: up to 10% domestic and international
You. Unlimited
We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.
Inclusion and Belonging: Committed to Welcoming, Celebrating and Thriving on Inclusion and Belonging. Learn more about Employee Inclusion Groups on our website (***************************** ).
Life at Smith+Nephew: At Smith+Nephew, we care for one another professionally and personally. Find out more about inclusion, diversity and equity, flexibility, and wellbeing at work.
Other reasons why you will love it here!
Your Future: 401k Matching Program, 401k Plus Program, Discounted Stock Options, Tuition Reimbursement
Work/Life Balance: PTO, Paid Holidays, Flex Holidays, Paid Community Service Day
Your Wellbeing: Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program
Flexibility: Hybrid Work Model (For most professional roles)
Training: Hands-On, Team-Customized, Mentorship
Extra Perks: Discounts on fitness clubs, travel and more
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Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
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