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Field Service Technician jobs at RemX

- 450 jobs
  • Copier Field Service Technician

    GCS Imaging Inc. 4.2company rating

    Maywood, NJ jobs

    This is a full-time on-site and on-the-road role for a Copier Technician at GCS Imaging Inc., located in Maywood, NJ. The information below covers the role requirements, expected candidate experience, and accompanying qualifications. The Copier Technician will be responsible for troubleshooting, repairing, and maintaining a variety of copier and printer equipment. Day-to-day tasks include diagnosing technical issues, performing preventative maintenance, tracking inventory of parts and supplies, and providing technical support to end-users. xevrcyc The role also involves installing new hardware, configuring network settings, and ensuring optimal machine performance. Travel between NJ and NY.
    $62k-74k yearly est. 1d ago
  • Cable Technician

    Teksystems 4.4company rating

    Madisonville, TN jobs

    TEKsystems is seeking Cable Installers to support large upcoming projects in the Nashville market. This role involves installing cable pathways and building out MDF/IDF closets across the city. They are looking for candidates who are punctual, eager to learn, team‐oriented, and committed to getting the job done. Work focus: Cameras, Voice/Data cabling, and hardware Skills Cat6 cabling Voice & Data systems CCTV installation Punchdown Cable installation Low voltage systems Access control Top Skills Details Cat6 Voice Data CCTV Punchdown Cable installation Low voltage Additional Skills & Qualifications Professional demeanor Takes pride in their work Dependable - consistent attendance required Willing to commit to a full 40‐hour work week Job Type & Location This is a Contract position based out of Madison, TN. Pay and Benefits The pay range for this position is $20.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Madison,TN. Application Deadline This position is anticipated to close on Dec 10, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $20-30 hourly 1d ago
  • Bioprocess Technician

    Eclaro 4.2company rating

    Ayer, MA jobs

    JOB TITLE: Bio Process Associate - 2nd Shift Duration: 6 months (potential extension/potential right to hire) Work Schedule: Shift: 5pm- 5am Shift rotation: 3 days on (Sat, Sun, Mon), 2 days off (Tues, Wed), 2 days on (Thurs, Fri), 3 days off (Sat to Mon). Must Haves: Adheres to Good Manufacturing Practices and standard operating procedures. Required 1+ years of experience in GMP environment Preferred: Trains for proficiency in process automation systems (i.e. Delta V and Syncade Interactions, Pi Vision) and some supporting business systems (i.e. SAP, Infinity, Maximo etc.). Principle Objective of position: The Bioprocess Associate/Specialist assists in the execution of commercial manufacturing processes according to established electronic work instructions and production records for the manufacture of therapeutic proteins in accordance with current Good Manufacturing Practices (cGMPs). Job Responsibilities: • Works on routine manufacturing assignments per written procedures, where ability to recognize deviation from accepted practice is required. • Adheres to Good Manufacturing Practices and standard operating procedures. • Weighs and checks raw materials. Assembles, cleans, and sterilizes process equipment, monitors processes. Completes electronic work instructions and maintains clean room • environment to comply with regulatory requirements. • Trains for proficiency in the operation of primary production equipment within the assigned functional area (i.e. bioreactors, chromatography skids, media or buffer preparation equipment etc.). • Trains for proficiency in process automation systems (i.e. Delta V and Syncade Interactions, Pi Vision) and some supporting business systems (i.e. SAP, Infinity, Maximo etc.). • Assist with the revision and or creation of process documents, such as SOPs and electronic work instructions. • Assists in maintaining material and components • inventory level. • Supports safe work environment. Education: High school diploma is required. Knowledge of science generally attained through studies resulting in a B.S., in science, engineering, biochemistry or related discipline, or its equivalent is desired but not required. Prior evidence of successful participation on work/study teams where combined contribution, collaboration, and results were expected. Demonstrated proficiency in common computer tools such as word processing, spreadsheet, and web- based applications. Work/study experience where attention to detail and personal accountability were critical to success. Demonstrates good interpersonal skills, is attentive and approachable. Maintains a professional and productive relationship with area management and co-workers. Bioprocess Associates will work in teams and have continual interaction with members of his/her team as well as other bioprocess teams throughout the manufacturing process in order to exchange information regarding the batch(s) in process. In addition there will be frequent contact with members of the Quality department with regard to inline sampling and variance investigation. Lesser but also important are interactions with Materials Management and Maintenance staff for supplies and repair of equipment. All Bioprocess Associates/Specialists will have daily contact with her/his supervisory staff for work assignments, coaching and general management discussions. Occasional contact with other line management staff relating to specific project responsibilities may be expected. If hired, you will enjoy the following Eclaro Benefits: 401k Retirement Savings Plan administered by Merrill Lynch Commuter Check Pretax Commuter Benefits Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro If you feel you are qualified with the required skills and if you are interested, please free to send your word version most updated resume TAILORED to the job description above to *************** or call *************. Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.
    $34k-47k yearly est. 1d ago
  • Air Compressor Service Technician

    Yoh, A Day & Zimmermann Company 4.7company rating

    Easton, MA jobs

    Air Compressor Service Technician Type: Direct Hire Pay: $27.00 - $32.00/hour Schedule: Day shift with occasional nights, weekends, and overnight travel The Air Compressor Service Technician serves as a company ambassador, responsible for the installation, maintenance, and repair of compressed air systems including compressors, dryers, tanks, filters, and related equipment. Services are performed on-site and on-demand to ensure complete customer satisfaction. Key Responsibilities: Install, service, and repair air compressors, dryers, filters, tanks, and related compressed air equipment. Diagnose/troubleshoot mechanical/electrical issues using schematics/diagrams. Perform start-ups and technical service calls with professionalism and efficiency. Complete detailed service reports, evaluations, and recommendations. Maintain a positive attitude and contribute to the growth of the service and sales. Properly care for and maintain the company vehicle. Ensure compliance with all health and safety regulations and best practices. Perform other duties as assigned. Required Competencies: Strong mechanical aptitude and problem-solving skills. Excellent customer service abilities. Effective verbal and written communication skills. Familiarity with manufacturing equipment and compressed air systems. Microsoft Office Suite and service-related software. Work Schedule: Full-time position, Monday through Friday. Occasional evenings, weekends Occasional overnights Qualifications: 2-3 years of experience in a service-based role, preferably with compressed air equipment. Field experience with air compressors and related systems is highly preferred. Licensing & Certifications: Valid, unexpired driver's license. Clean driving record. Estimated Min Rate: $27.00 Estimated Max Rate: $32.00 What's In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week) Health Savings Account (HSA) (for employees working 20+ hours per week) Life & Disability Insurance (for employees working 20+ hours per week) MetLife Voluntary Benefits Employee Assistance Program (EAP) 401K Retirement Savings Plan Direct Deposit & weekly epayroll Referral Bonus Programs Certification and training opportunities Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit ************************************************ to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice: **********************************
    $27-32 hourly 4d ago
  • Electroencephalogram Technician

    Pride Health 4.3company rating

    Plainsboro, NJ jobs

    Gross Weekly - $2173.00/week Blended Rate - $60.00/hr Shift - 3X12 Nights Length - 13weeks Requirements - BLS Two plus (2) + years of Neurodiagnostic/EEG technology experience. Preferred Certifications & Licensure: -ABRET - R. EEG T certification. Benefits: Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors. About PRIDE Health is the minority-owned healthcare recruitment division of Pride Global, an integrated human capital solutions and advisory firm. With our robust and abundant travel nursing and allied health employment options across the U.S., PRIDE Health will allow you to help change the way the world lives and heals as it connects you with the industry's leading healthcare organizations.
    $33k-40k yearly est. 3d ago
  • Corrosion Technician

    Orion Talent 4.4company rating

    Westwood, MA jobs

    Job Title: Corrosion Technician - Natural Gas Pipeline Systems Schedule: Day Shift - must be able to work in all weather conditions Compensation: $35-$37/hr. + Comprehensive benefits package including medical, dental, vision, 401K, PTO, holidays and more. $10K Sign on Bonus Travel: Local travel within assigned region About the Role We're seeking a hands-on Corrosion Technician to support natural gas pipeline integrity across the region. In this role, you'll conduct inspections, testing, troubleshooting, and maintenance of corrosion control systems that ensure safe, compliant, and reliable pipeline operations. You'll work outdoors, independently and alongside operations teams, developing technical proficiency in cathodic protection, atmospheric corrosion inspections, and electrical testing. Key Responsibilities Inspect, maintain, and troubleshoot pipeline facilities and corrosion control equipment Perform cathodic protection surveys, rectifier checks, and ground-bed maintenance Conduct atmospheric corrosion inspections and electrical isolation tests Support pipeline integrity programs, documentation, and safety compliance Partner with operations personnel, field techs, and contractors Ensure safe, efficient, and compliant operation of all assigned assets Required Qualifications High School Diploma or GED Valid driver's license Reside within 30 miles of Westwood or North Weymouth Ability to perform physically demanding outdoor work in all weather Willingness to work overtime, weekends, on-call shifts, and occasional overnights Preferred Qualifications 2+ years of technician experience in a related mechanical/electrical/utility field Strong technical, analytical, and troubleshooting skills Experience with pipeline or natural gas facilities (a plus) NACE certification or corrosion control training Ability to work independently with excellent communication skills Proficiency with basic computer applications
    $35-37 hourly 2d ago
  • Field Service Technology Delivery Lead Manager

    Accenture 4.7company rating

    Morristown, NJ jobs

    We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency. The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance. Job Description: We are looking for a highly effective field service capability technology Delivery Lead to join our Song team. An individual filling this role will be responsible for the overall success of field service technology focused Service Experience programs, focusing on the client relationship, financials, project delivery, resourcing, and overall program health. Ideal candidates will have a consulting background and will have experience managing programs that combine strategy, field service experience design, and technology architecture & delivery disciplines. The work: * Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service solutions crossing customer channels and service center Backoffice service solutions. * Develops strong working relationships with the senior management team and identifies follow-on project opportunities * Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning * Manages day to day on-shore and off-shore project teams during the project lifecycle * Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories * Manages experience-led teams in developing strategic vision and creative UI/UX design * Manages and contributes to development of the platform migration and global roll out strategy and execution * Interacts with client stakeholders for business justification, funding, scope and timeline * Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources Travel: As required for client support. Location: Primary residency within 90 minutes of an approved Accenture office Qualification Basic Qualifications: * Minimum 7+ years of experience leading the successful delivery of Field Service platform architecture and delivery projects * Minimum 7+ years of experience delivering projects which have integrated one or more of the functional capabilities listed below: * Field service platform suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, ServiceMax * Service Delivery enablement (field worker, 3rd party management) * Distributed Service support networks * AI powered service operations Bonus points: * Experience with Service Delivery Operations (Service Center, Call Center, Field Service Operations) * Minimum 5 years of experience with both Waterfall and Agile SDLC, implementing large, complex web sites, commerce applications or marketing automation platforms. * Experience with Service channel experience design, implementation and execution * Experience with defining, designing and implementing a development architecture leveraging CI/CD principles * Strong knowledge of project management methodology including the ability to develop detailed work plans and specifications, identify and resolve issues, manage risk, and run team meetings * Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams * Experience in a consulting environment with demonstrated track record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.) * Experience working with clients in the CMT (Communications, Media, Technology) space * Bachelor's degree Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA Locations
    $100.5k-245k yearly 20d ago
  • Service CCaaS Technology Delivery Lead

    Accenture 4.7company rating

    Boston, MA jobs

    We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency. The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance. Job Description: Develop and implement a comprehensive CCaaS transformation strategy that aligns with the company's vision and business goals. Lead strategic initiatives to enhance and expand our CCaaS offerings, driving innovation and differentiation in the marketplace. Communicate transformation goals, progress, and outcomes effectively to internal and external stakeholders. Market & Technology Insights: Stay abreast of industry trends, emerging technologies, and competitive dynamics to inform transformation strategies. Identify and leverage new opportunities to drive growth and enhance the value proposition of our CCaaS solutions. The work: * Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service technology solutions for customer channel solutions & CCaaS solutions * Develops strong working relationships with the senior management team and identifies follow-on project opportunities * Manages and contributes to development of the platform migration and global roll out strategy and execution * Works with software and technology partners to design & deliver Service-focused solutions * Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning * Manages day to day on-shore and off-shore project teams during the project lifecycle * Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories * Manages experience-led teams in developing strategic vision and creative UI/UX design * Interacts with client stakeholders for business justification, funding, scope, and timeline * Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources Travel: As required for client support. Location: Primary residency within 90 minutes of an approved Accenture office Qualification Basic Qualifications: * 8+ years of experience in technology transformation, with a focus on CCaaS or cloud-based contact center solutions. * 7+ years of proven track record of selling and leading large-scale transformation projects and driving organizational change. * 7+ years of experience in strategic planning, project management, stakeholder engagement, strategic leadership and change management * 7+ years of experience with CCaaS technologies and industry best practices, including CCaaS strategy, migration and implementation on a variety of platforms such as, AWS, Google CCAI, Genesys, NICE etc. * 8+ years of experience in aligning technology capabilities with contact center benchmarks, quality metrics, agent scorecard etc. Good to have (preferred skills): * Minimum 10 years of experience with both Waterfall and Agile SDLC, implementing large, complex technology platforms. * 5+ years of experience implementing comprehensive end-to-end service center & field service software suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, Genesys, Nice, Sprinklr, Twilio * Experience in algorithmic decisioning or interactive management * Strong understanding of PCI/PII security and data privacy requirements * Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams * Experience in a consulting environment with demonstrated record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.) * Experience working with clients in various industry verticals such as Healthcare, Insurance, SLED - State/Local/Education, Public Sector, Retail Services etc. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $132,500 to $338,300 Cleveland $122,700 to $270,600 Colorado $132,500 to $292,200 District of Columbia $141,100 to $311,200 Illinois $122,700 to $292,200 Maryland $132,500 to $292,200 Massachusetts $132,500 to $311,200 Minnesota $132,500 to $292,200 New York/New Jersey $122,700 to $338,300 Washington $141,100 to $311,200 Locations
    $141.1k-311.2k yearly 17d ago
  • Service CCaaS Technology Delivery Lead

    Accenture 4.7company rating

    Boston, MA jobs

    We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency. The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance. Job Description: Develop and implement a comprehensive CCaaS transformation strategy that aligns with the company's vision and business goals. Lead strategic initiatives to enhance and expand our CCaaS offerings, driving innovation and differentiation in the marketplace. Communicate transformation goals, progress, and outcomes effectively to internal and external stakeholders. Market & Technology Insights: Stay abreast of industry trends, emerging technologies, and competitive dynamics to inform transformation strategies. Identify and leverage new opportunities to drive growth and enhance the value proposition of our CCaaS solutions. The work: + Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service technology solutions for customer channel solutions & CCaaS solutions + Develops strong working relationships with the senior management team and identifies follow-on project opportunities + Manages and contributes to development of the platform migration and global roll out strategy and execution + Works with software and technology partners to design & deliver Service-focused solutions + Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning + Manages day to day on-shore and off-shore project teams during the project lifecycle + Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories + Manages experience-led teams in developing strategic vision and creative UI/UX design + Interacts with client stakeholders for business justification, funding, scope, and timeline + Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources Travel: As required for client support. Location: Primary residency within 90 minutes of an approved Accenture office Basic Qualifications: + 8+ years of experience in technology transformation, with a focus on CCaaS or cloud-based contact center solutions. + 7+ years of proven track record of selling and leading large-scale transformation projects and driving organizational change. + 7+ years of experience in strategic planning, project management, stakeholder engagement, strategic leadership and change management + 7+ years of experience with CCaaS technologies and industry best practices, including CCaaS strategy, migration and implementation on a variety of platforms such as, AWS, Google CCAI, Genesys, NICE etc. + 8+ years of experience in aligning technology capabilities with contact center benchmarks, quality metrics, agent scorecard etc. Good to have (preferred skills): + Minimum 10 years of experience with both Waterfall and Agile SDLC, implementing large, complex technology platforms. + 5+ years of experience implementing comprehensive end-to-end service center & field service software suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, Genesys, Nice, Sprinklr, Twilio + Experience in algorithmic decisioning or interactive management + Strong understanding of PCI/PII security and data privacy requirements + Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams + Experience in a consulting environment with demonstrated record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.) + Experience working with clients in various industry verticals such as Healthcare, Insurance, SLED - State/Local/Education, Public Sector, Retail Services etc. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $132,500 to $338,300 Cleveland $122,700 to $270,600 Colorado $132,500 to $292,200 District of Columbia $141,100 to $311,200 Illinois $122,700 to $292,200 Maryland $132,500 to $292,200 Massachusetts $132,500 to $311,200 Minnesota $132,500 to $292,200 New York/New Jersey $122,700 to $338,300 Washington $141,100 to $311,200 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $141.1k-311.2k yearly 60d+ ago
  • Field Service Technology Delivery Lead Manager

    Accenture 4.7company rating

    Boston, MA jobs

    We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency. The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance. Job Description: We are looking for a highly effective field service capability technology Delivery Lead to join our Song team. An individual filling this role will be responsible for the overall success of field service technology focused Service Experience programs, focusing on the client relationship, financials, project delivery, resourcing, and overall program health. Ideal candidates will have a consulting background and will have experience managing programs that combine strategy, field service experience design, and technology architecture & delivery disciplines. The work: * Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service solutions crossing customer channels and service center Backoffice service solutions. * Develops strong working relationships with the senior management team and identifies follow-on project opportunities * Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning * Manages day to day on-shore and off-shore project teams during the project lifecycle * Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories * Manages experience-led teams in developing strategic vision and creative UI/UX design * Manages and contributes to development of the platform migration and global roll out strategy and execution * Interacts with client stakeholders for business justification, funding, scope and timeline * Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources Travel: As required for client support. Location: Primary residency within 90 minutes of an approved Accenture office Qualification Basic Qualifications: * Minimum 7+ years of experience leading the successful delivery of Field Service platform architecture and delivery projects * Minimum 7+ years of experience delivering projects which have integrated one or more of the functional capabilities listed below: * Field service platform suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, ServiceMax * Service Delivery enablement (field worker, 3rd party management) * Distributed Service support networks * AI powered service operations Bonus points: * Experience with Service Delivery Operations (Service Center, Call Center, Field Service Operations) * Minimum 5 years of experience with both Waterfall and Agile SDLC, implementing large, complex web sites, commerce applications or marketing automation platforms. * Experience with Service channel experience design, implementation and execution * Experience with defining, designing and implementing a development architecture leveraging CI/CD principles * Strong knowledge of project management methodology including the ability to develop detailed work plans and specifications, identify and resolve issues, manage risk, and run team meetings * Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams * Experience in a consulting environment with demonstrated track record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.) * Experience working with clients in the CMT (Communications, Media, Technology) space * Bachelor's degree Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA Locations
    $100.5k-245k yearly 20d ago
  • Field Service Technology Delivery Lead Manager

    Accenture 4.7company rating

    Boston, MA jobs

    We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency. The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance. Job Description: We are looking for a highly effective field service capability technology Delivery Lead to join our Song team. An individual filling this role will be responsible for the overall success of field service technology focused Service Experience programs, focusing on the client relationship, financials, project delivery, resourcing, and overall program health. Ideal candidates will have a consulting background and will have experience managing programs that combine strategy, field service experience design, and technology architecture & delivery disciplines. The work: + Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service solutions crossing customer channels and service center Backoffice service solutions. + Develops strong working relationships with the senior management team and identifies follow-on project opportunities + Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning + Manages day to day on-shore and off-shore project teams during the project lifecycle + Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories + Manages experience-led teams in developing strategic vision and creative UI/UX design + Manages and contributes to development of the platform migration and global roll out strategy and execution + Interacts with client stakeholders for business justification, funding, scope and timeline + Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources Travel: As required for client support. Location: Primary residency within 90 minutes of an approved Accenture office Basic Qualifications: + Minimum 7+ years of experience leading the successful delivery of Field Service platform architecture and delivery projects + Minimum 7+ years of experience delivering projects which have integrated one or more of the functional capabilities listed below: + Field service platform suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, ServiceMax + Service Delivery enablement (field worker, 3rd party management) + Distributed Service support networks + AI powered service operations Bonus points: + Experience with Service Delivery Operations (Service Center, Call Center, Field Service Operations) + Minimum 5 years of experience with both Waterfall and Agile SDLC, implementing large, complex web sites, commerce applications or marketing automation platforms. + Experience with Service channel experience design, implementation and execution + Experience with defining, designing and implementing a development architecture leveraging CI/CD principles + Strong knowledge of project management methodology including the ability to develop detailed work plans and specifications, identify and resolve issues, manage risk, and run team meetings + Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams + Experience in a consulting environment with demonstrated track record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.) + Experience working with clients in the CMT (Communications, Media, Technology) space + Bachelor's degree Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $100.5k-245k yearly 53d ago
  • Service CCaaS Technology Delivery Lead

    Accenture 4.7company rating

    Scottsdale, AZ jobs

    We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency. The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance. Job Description: Develop and implement a comprehensive CCaaS transformation strategy that aligns with the company's vision and business goals. Lead strategic initiatives to enhance and expand our CCaaS offerings, driving innovation and differentiation in the marketplace. Communicate transformation goals, progress, and outcomes effectively to internal and external stakeholders. Market & Technology Insights: Stay abreast of industry trends, emerging technologies, and competitive dynamics to inform transformation strategies. Identify and leverage new opportunities to drive growth and enhance the value proposition of our CCaaS solutions. The work: * Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service technology solutions for customer channel solutions & CCaaS solutions * Develops strong working relationships with the senior management team and identifies follow-on project opportunities * Manages and contributes to development of the platform migration and global roll out strategy and execution * Works with software and technology partners to design & deliver Service-focused solutions * Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning * Manages day to day on-shore and off-shore project teams during the project lifecycle * Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories * Manages experience-led teams in developing strategic vision and creative UI/UX design * Interacts with client stakeholders for business justification, funding, scope, and timeline * Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources Travel: As required for client support. Location: Primary residency within 90 minutes of an approved Accenture office Qualification Basic Qualifications: * 8+ years of experience in technology transformation, with a focus on CCaaS or cloud-based contact center solutions. * 7+ years of proven track record of selling and leading large-scale transformation projects and driving organizational change. * 7+ years of experience in strategic planning, project management, stakeholder engagement, strategic leadership and change management * 7+ years of experience with CCaaS technologies and industry best practices, including CCaaS strategy, migration and implementation on a variety of platforms such as, AWS, Google CCAI, Genesys, NICE etc. * 8+ years of experience in aligning technology capabilities with contact center benchmarks, quality metrics, agent scorecard etc. Good to have (preferred skills): * Minimum 10 years of experience with both Waterfall and Agile SDLC, implementing large, complex technology platforms. * 5+ years of experience implementing comprehensive end-to-end service center & field service software suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, Genesys, Nice, Sprinklr, Twilio * Experience in algorithmic decisioning or interactive management * Strong understanding of PCI/PII security and data privacy requirements * Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams * Experience in a consulting environment with demonstrated record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.) * Experience working with clients in various industry verticals such as Healthcare, Insurance, SLED - State/Local/Education, Public Sector, Retail Services etc. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $132,500 to $338,300 Cleveland $122,700 to $270,600 Colorado $132,500 to $292,200 District of Columbia $141,100 to $311,200 Illinois $122,700 to $292,200 Maryland $132,500 to $292,200 Massachusetts $132,500 to $311,200 Minnesota $132,500 to $292,200 New York/New Jersey $122,700 to $338,300 Washington $141,100 to $311,200 Locations
    $141.1k-311.2k yearly 17d ago
  • Service CCaaS Technology Delivery Lead

    Accenture 4.7company rating

    Scottsdale, AZ jobs

    We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency. The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance. Job Description: Develop and implement a comprehensive CCaaS transformation strategy that aligns with the company's vision and business goals. Lead strategic initiatives to enhance and expand our CCaaS offerings, driving innovation and differentiation in the marketplace. Communicate transformation goals, progress, and outcomes effectively to internal and external stakeholders. Market & Technology Insights: Stay abreast of industry trends, emerging technologies, and competitive dynamics to inform transformation strategies. Identify and leverage new opportunities to drive growth and enhance the value proposition of our CCaaS solutions. The work: + Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service technology solutions for customer channel solutions & CCaaS solutions + Develops strong working relationships with the senior management team and identifies follow-on project opportunities + Manages and contributes to development of the platform migration and global roll out strategy and execution + Works with software and technology partners to design & deliver Service-focused solutions + Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning + Manages day to day on-shore and off-shore project teams during the project lifecycle + Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories + Manages experience-led teams in developing strategic vision and creative UI/UX design + Interacts with client stakeholders for business justification, funding, scope, and timeline + Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources Travel: As required for client support. Location: Primary residency within 90 minutes of an approved Accenture office Basic Qualifications: + 8+ years of experience in technology transformation, with a focus on CCaaS or cloud-based contact center solutions. + 7+ years of proven track record of selling and leading large-scale transformation projects and driving organizational change. + 7+ years of experience in strategic planning, project management, stakeholder engagement, strategic leadership and change management + 7+ years of experience with CCaaS technologies and industry best practices, including CCaaS strategy, migration and implementation on a variety of platforms such as, AWS, Google CCAI, Genesys, NICE etc. + 8+ years of experience in aligning technology capabilities with contact center benchmarks, quality metrics, agent scorecard etc. Good to have (preferred skills): + Minimum 10 years of experience with both Waterfall and Agile SDLC, implementing large, complex technology platforms. + 5+ years of experience implementing comprehensive end-to-end service center & field service software suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, Genesys, Nice, Sprinklr, Twilio + Experience in algorithmic decisioning or interactive management + Strong understanding of PCI/PII security and data privacy requirements + Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams + Experience in a consulting environment with demonstrated record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.) + Experience working with clients in various industry verticals such as Healthcare, Insurance, SLED - State/Local/Education, Public Sector, Retail Services etc. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $132,500 to $338,300 Cleveland $122,700 to $270,600 Colorado $132,500 to $292,200 District of Columbia $141,100 to $311,200 Illinois $122,700 to $292,200 Maryland $132,500 to $292,200 Massachusetts $132,500 to $311,200 Minnesota $132,500 to $292,200 New York/New Jersey $122,700 to $338,300 Washington $141,100 to $311,200 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $141.1k-311.2k yearly 60d+ ago
  • Field Service Technology Delivery Lead Manager

    Accenture 4.7company rating

    Scottsdale, AZ jobs

    We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency. The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance. Job Description: We are looking for a highly effective field service capability technology Delivery Lead to join our Song team. An individual filling this role will be responsible for the overall success of field service technology focused Service Experience programs, focusing on the client relationship, financials, project delivery, resourcing, and overall program health. Ideal candidates will have a consulting background and will have experience managing programs that combine strategy, field service experience design, and technology architecture & delivery disciplines. The work: * Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service solutions crossing customer channels and service center Backoffice service solutions. * Develops strong working relationships with the senior management team and identifies follow-on project opportunities * Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning * Manages day to day on-shore and off-shore project teams during the project lifecycle * Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories * Manages experience-led teams in developing strategic vision and creative UI/UX design * Manages and contributes to development of the platform migration and global roll out strategy and execution * Interacts with client stakeholders for business justification, funding, scope and timeline * Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources Travel: As required for client support. Location: Primary residency within 90 minutes of an approved Accenture office Qualification Basic Qualifications: * Minimum 7+ years of experience leading the successful delivery of Field Service platform architecture and delivery projects * Minimum 7+ years of experience delivering projects which have integrated one or more of the functional capabilities listed below: * Field service platform suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, ServiceMax * Service Delivery enablement (field worker, 3rd party management) * Distributed Service support networks * AI powered service operations Bonus points: * Experience with Service Delivery Operations (Service Center, Call Center, Field Service Operations) * Minimum 5 years of experience with both Waterfall and Agile SDLC, implementing large, complex web sites, commerce applications or marketing automation platforms. * Experience with Service channel experience design, implementation and execution * Experience with defining, designing and implementing a development architecture leveraging CI/CD principles * Strong knowledge of project management methodology including the ability to develop detailed work plans and specifications, identify and resolve issues, manage risk, and run team meetings * Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams * Experience in a consulting environment with demonstrated track record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.) * Experience working with clients in the CMT (Communications, Media, Technology) space * Bachelor's degree Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA Locations
    $100.5k-245k yearly 20d ago
  • Field Service Technology Delivery Lead Manager

    Accenture 4.7company rating

    Scottsdale, AZ jobs

    We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency. The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance. Job Description: We are looking for a highly effective field service capability technology Delivery Lead to join our Song team. An individual filling this role will be responsible for the overall success of field service technology focused Service Experience programs, focusing on the client relationship, financials, project delivery, resourcing, and overall program health. Ideal candidates will have a consulting background and will have experience managing programs that combine strategy, field service experience design, and technology architecture & delivery disciplines. The work: + Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service solutions crossing customer channels and service center Backoffice service solutions. + Develops strong working relationships with the senior management team and identifies follow-on project opportunities + Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning + Manages day to day on-shore and off-shore project teams during the project lifecycle + Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories + Manages experience-led teams in developing strategic vision and creative UI/UX design + Manages and contributes to development of the platform migration and global roll out strategy and execution + Interacts with client stakeholders for business justification, funding, scope and timeline + Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources Travel: As required for client support. Location: Primary residency within 90 minutes of an approved Accenture office Basic Qualifications: + Minimum 7+ years of experience leading the successful delivery of Field Service platform architecture and delivery projects + Minimum 7+ years of experience delivering projects which have integrated one or more of the functional capabilities listed below: + Field service platform suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, ServiceMax + Service Delivery enablement (field worker, 3rd party management) + Distributed Service support networks + AI powered service operations Bonus points: + Experience with Service Delivery Operations (Service Center, Call Center, Field Service Operations) + Minimum 5 years of experience with both Waterfall and Agile SDLC, implementing large, complex web sites, commerce applications or marketing automation platforms. + Experience with Service channel experience design, implementation and execution + Experience with defining, designing and implementing a development architecture leveraging CI/CD principles + Strong knowledge of project management methodology including the ability to develop detailed work plans and specifications, identify and resolve issues, manage risk, and run team meetings + Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams + Experience in a consulting environment with demonstrated track record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.) + Experience working with clients in the CMT (Communications, Media, Technology) space + Bachelor's degree Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $100.5k-245k yearly 53d ago
  • Technical Lead - Nuclear Services

    Technipower 3.1company rating

    Ewing, NJ jobs

    I have a client located in Ewing Township, New Jersey, that has an opportunity for a Technical Lead - Nuclear Services. If you or any of your colleagues are interested in discussing this role, please click Apply Now. In this role, you will be working as a technical expert for a client working to grow a small nuclear services team in thermo-hydraulics and fluid structural interactions. This position will be responsible for developing, marketing, and implementing innovations to support new and existing plants/customers. This role will be supported by a dedicated business manager and a 40-year industry service base to grow the department to support an expected upturn in the industry. This position is a permanent role that is a long term need for my client. This role must be worked on-site with occasional travel requirements to visit clients. Job Requirements BS/BSE in Aeronautical Engineering, Aerospace Engineering, Mechanical Engineering, or relevant field required MS/ME or PhD preferred 10 years of experience in nuclear power generation required (less experience required for applicants with relevant advanced degrees) Possess a strong technical background and familiarity with nuclear power plant operations and nuclear quality assurance programs Background working with fluid dynamics and fluid structure interaction-- some acoustic experience is preferred Ability to effectively communicate and present to clients #VIS
    $95k-128k yearly est. 60d+ ago
  • Electromechanical Technician

    Technology Service Corp 4.7company rating

    Plymouth, MA jobs

    TSC is seeking an entry level Electomechanical Technician with experience or interest in cable assemblies, electronic components, and precision mechanical work to support work in our Plymouth, MA location. The ideal candidate is hands-on, detail-oriented, and knowledgeable about manufacturing best practices within an ISO9000-compliant environment. Key Responsibilities Manufacture and assemble electronic assemblies, including: Soldering (surface-mount and through-hole) Crimping a wide range of terminals and connectors Heat-shrink applications and harness routing Work with printed wiring assemblies (PWAs) and printed circuit boards (PCBs), including component installation, inspection, and rework. Fabricate and modify sheet metal components using shop tools. Operate machinery such as but not limited to: drill press, precision hand tools, measurement and inspection equipment (calipers, micrometers, torque tools), torque fasteners and mechanical assemblies to specified values using calibrated tools. Follow all manufacturing best practices, workmanship standards, and engineering documentation (schematics, drawings, work instructions, travelers). Ensure work adheres to ISO9000 quality management procedures. Conduct in-process inspections and maintain accurate production records. Collaborate with engineering, quality, and production teams to support continuous improvements. Required Qualifications 1-2 years of experience in a manufacturing or an electronics assembly role (or equivalent hands-on background) US Citizenship and the ability to obtain and maintain a government security clearance. Proficiency in electrical cable assembly and soldering (IPC-620 or IPC-610 certification is a plus), crimping and use of manual/automated crimp tools Efficient in PCB handling and ESD-safe work practices Strong mechanical aptitude and ability to read engineering drawings. Understanding of ISO9000 or similar quality standards. Ability to work independently, manage multiple tasks, and meet production deadlines. Strong attention to detail, quality, and safety. TSC Benefits: TSC offers a stable work environment, a competitive salary, and a comprehensive benefit package; including Employee Stock Option Plan (ESOP) participation, 401k Plan, Flexible Work Schedules, Tuition Reimbursement, Co-Sponsored Health Plan, Paid Leave and much more. TSC is a growing organization with unlimited opportunity! Applying to TSC: Only those candidates invited for an interview will be contacted. Employment at TSC is contingent upon the successful completion of a comprehensive background check, security investigation, and a drug screening. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, or for inquiring about, discussing, or disclosing information about compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $52k-63k yearly est. Auto-Apply 2d ago
  • Lead Service Technician - Overhead Doors

    Access Control Systems 4.3company rating

    Nashville, TN jobs

    Lead Service Technician - Overhead Doors The Lead Service Technician for Overhead Doors is an essential role for Guardian Access Solutions; responsible for leading a small team and maintaining equipment within our overhead doors division, while offering an overall understanding of our additional divisions, including gates, access control, and CCTV, to ensure comprehensive project support across our services. ESSENTIAL JOB FUNCTIONS: Repair and service of overhead doors, access control equipment, gates, CCTV systems, and peripherals, along with preventative maintenance Ability and desire to pull wire through attics, work with loop saws to cut and work on roadways Diagnose and resolve errors and technical problems Installation of new equipment Record service calls in dispatching system including time, service provided, and material Supervises a small service team and/or works on service calls independently Responsible for training from start to finish on jobsites Assigns tasks to workers and adheres to schedule Communicates with customers and/or refers to Project Manager, including educating customers on preventive maintenance and safety measures Oversees loading and unloading of tools, equipment, and supplies for the job Tracking and maintaining job related paperwork and submitting in a timely manner Operate and maintain company vehicles in a safe manner Maintaining a safe and clean work environment by complying with procedures, rules, and regulations Willingness to learn new products Operate in a safety conscious manner while performing job duties Demonstrates strong customer service and collaborates seamlessly within a team setting Regular and punctual attendance at work and provides appropriate flexibility Other job-related duties as assigned QUALIFICATIONS: 4+ years as a technician in gate automation, electrical/access control industry or similar experience Understanding of basic relay logic, basic electrical wiring, using a multimeter for circuit testing and practical applied experience Ability to perform independently as well as collaboratively within a team, and demonstrating a willingness to undergo on-the-job training as necessary Proficient time management abilities, leadership skills, a strong work ethic, and a keen enthusiasm for continuous learning Understanding of access control and CCTV, systems design, and functionality is preferred General ability to learn software and software driven hardware to make programming changes to recording devices as well as access control panels in the field via laptop computer, keypad or local programmer As a condition of employment, employer will conduct a background check and drug screen prior to hire Valid Driver's License with a clean driving record Ability to work flexible shifts and adapt to different work schedule including on-call rotation for emergency after-hours service Ability to perform physical work outdoors year-round in a variety of weather elements for 8+ hours a day, 40+ hours a week Ability to understand, speak and write English EDUCATION AND CERTIFICATIONS: High School diploma, GED or equivalent WORK ENVIRONMENT: Work is performed in a fast-paced warehouse setting and in the field with frequent interruptions. The employee is required to stand, walk, dig, and reach with hands and arms. The employee must occasionally lift and/or move up to 100 pounds. Duties may require standing and walking for long periods of time. The employee is expected to work alongside the crew and demonstrate the install and/or service process when necessary. Frequent need to drive a vehicle to other work locations is expected. BENEFITS: Full Time employees eligible to participate in benefit programs including medical, dental, vision, and voluntary life insurance options. Basic Life/AD&D, Short Term Disability, and Long Term Disability available at no cost to Full Time employees after the benefit waiting period. ADDITIONAL INFORMATION: Compensation Range: hourly pay is based on experience Must provide basic tools (we provide the rest) PTO & Holiday pay provided (plus weekly payroll!) Seasonal overtime work is encouraged! Position hours: approximately 7AM-4PM (offsite travel required) PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk, hear, and interpret directions. The employee frequently is required to use hands or fingers with appropriate dexterity, and handle/feel objects. The employee is required to stand, walk, and reach with hands and arms. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. OTHER: This in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. GUARDIAN ACCESS SOLUTIONS WILL NOT SPONSOR APPLICANTS FOR WORK VISAS FOR THIS ROLE. This job description is not intended to be a comprehensive list of duties or standards of the position. Additional tasks may be assigned and the scope of the job may change as necessitated by business demands. Applicants are advised that false statements or omission of information on any application materials may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed. Guardian Access Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $33k-53k yearly est. 60d+ ago
  • Lead Service Technician

    Access Control Systems 4.3company rating

    Nashville, TN jobs

    Lead Service Technician The Lead Service Technician is an essential role for Guardian Access Solutions; responsible for servicing and maintaining equipment along with offering an overall understanding of each of our divisions, including overhead doors, parking, gates, access control, and CCTV, to ensure comprehensive project support across our services. ESSENTIAL JOB FUNCTIONS: Repair and service of overhead doors, access control equipment, parking, gates, CCTV systems, and peripherals, along with preventative maintenance Ability and desire to pull wire through attics, work with loop saws to cut and work on roadways Diagnose and resolve errors and technical problems Computer and Communication/network diagnostics and repair Installation of new equipment Record service calls in dispatching system including time, service provided, and material Ability to work on service calls independently Adheres to daily and weekly schedules provided by Service Manager Communicates with customers and/or refers to Project Manager, including educating customers on preventive maintenance and safety measures Oversees loading and unloading of tools, equipment, and supplies for the job Tracking and maintaining job related paperwork and submitting in a timely manner Operate and maintain company vehicles in a safe manner Maintaining a safe and clean work environment by complying with procedures, rules, and regulations Willingness to learn new products Operate in a safety conscious manner while performing job duties Demonstrates strong customer service and collaborates seamlessly within a team setting Regular and punctual attendance at work and provides appropriate flexibility Other job-related duties as assigned QUALIFICATIONS: 4+ years as a technician in gate automation, electrical/access control industry or similar experience Understanding of basic relay logic, basic electrical wiring, using a multimeter for circuit testing and practical applied experience Ability to perform independently as well as collaboratively within a team, and demonstrating a willingness to undergo on-the-job training as necessary Proficient time management abilities, a strong work ethic, and a keen enthusiasm for continuous learning Understanding of access control and CCTV, systems design, and functionality is preferred Ability to trouble shoot, test, repair and service equipment Programming access control events, schedules, and clearances Basic understanding of IT and networking fundamentals General ability to learn software and software driven hardware to make programming changes to recording devices as well as access control panels in the field via laptop computer, keypad or local programmer As a condition of employment, employer will conduct a background check and drug screen prior to hire Valid Driver's License with a clean driving record Ability to work flexible shifts and adapt to different work schedule including on-call rotation for emergency after-hours service Ability to perform physical work outdoors year-round in a variety of weather elements for 8+ hours a day, 40+ hours a week Ability to understand, speak and write English EDUCATION AND CERTIFICATIONS: High School diploma, GED or equivalent WORK ENVIRONMENT: The employee will respond to service tickets and perform installations at various job sites, primarily in parking garages and other outdoor environments. Employee is expected to drive responsibly in busy city areas, while accessing multiple parking structures, including garages and decks. The role requires occasional lifting of up to 100 pounds, the ability to work independently or with a team, and frequent travel to different work locations using a service vehicle. BENEFITS: Full Time employees eligible to participate in benefit programs including medical, dental, vision, and voluntary life insurance options. Basic Life/AD&D, Short Term Disability, and Long Term Disability available at no cost to Full Time employees after the benefit waiting period ADDITIONAL INFORMATION: PTO & Holiday pay provided (plus weekly payroll!) Hourly Pay Range: based on experience Seasonal overtime work is encouraged! Position hours: approximately 7AM-4PM (offsite travel required) Must provide basic tools (we provide the rest) PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk, hear, and interpret directions. The employee frequently is required to use hands or fingers with appropriate dexterity, and handle/feel objects. The employee is required to stand, walk, and reach with hands and arms. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. OTHER: This in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. GUARDIAN ACCESS SOLUTIONS WILL NOT SPONSOR APPLICANTS FOR WORK VISAS FOR THIS ROLE. This job description is not intended to be a comprehensive list of duties or standards of the position. Additional tasks may be assigned & the scope of the job may change as necessitated by business demands. Applicants are advised that false statements or omission of information on any application materials may be grounds for non-selection, withdrawal of an employment offer, or dismissal after being employed. Guardian Access Solutions provides equal employment opportunities to all employees & applicants for employment & prohibits discrimination & harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms & conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, & training.
    $33k-53k yearly est. 60d+ ago
  • Field Assurance Engineering Technician

    Millenniumsoft 3.8company rating

    Tempe, AZ jobs

    Engineering Technician for Field Assurance that will be responsible for maintaining the day to day activities in the Biohazard and Decontamination Lab. The incumbent will be responsible assisting Field Assurance Engineers with complaint samples and assist with writing findings. The right individual must have a technical background in R&D or QC Inspection and a minimum of 1 year experience using microscopes, calipers, micrometers and rulers. Essential Job Functions: Maintain biohazard and decontamination lab. Responsible for ordering supplies, maintaining inspection tooling, shipping samples, maintaining inventory, performing safety checks, and cleaning lab. Perform decontamination on samples received from the field. Initiates new or revised documentation and tracks through appropriate approval cycles and implementation. Maintains a professional working relationship with internal and external customers and support staff. Assists in developing physical and functional test requirements to ensure specifications and regulations are met. Develop, document, and qualify inspection and test methods procedures. Develops a working knowledge of, and assists in the completion of, Risk Assessments/FMEA, Design Verification/Validation Test Plans, and Process Validation Master Plans. Conducts testing outlined in protocols. Executes validation testing on equipment and processes. Trains on, understands and follows company procedures and regulatory requirements. Participates in and provides input to training on department and division procedures, and policies. Participates in project planning, scheduling and tracking. Plans and coordinates engineering test builds (e.g., inspection and testing). Analyzes design, process and test development problems. Must have technical writing skills. Familiar with biohazard and/or cleanroom laboratory environment (bio-hazard gown). Basic qualifications: Detail-oriented. Organizational skills. Computer-savvy skills. Multi-tasking skills. Technical writing skills. Basic interpersonal skills - active listening. Software application skills. Basic problem-solving / troubleshooting skills. Oral and written presentation skills. Ability to work in cross-functional teams. Basic descriptive statistics. Collection and analysis of data. Perform testing per written directions. Ability to read engineering drawings. Lab Safety Skills. Education/Experience Medical industry (GMP) experience preferred. Proficient in Microsoft Office preferred. Must have proof of Hep B series, be willing to undergo Hep B series, or sign waiver. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit and use hands to manipulate, handle or feel objects, tools, controls and office equipment. The employee frequently is required to talk and hear. The employee is occasionally required to reach with hands and arms and stoop, kneel or crouch.
    $42k-59k yearly est. 60d+ ago

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