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Become A Renewal Technician

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Working As A Renewal Technician

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Updating and Using Relevant Knowledge
  • Communicating with Supervisors, Peers, or Subordinates
  • $77,800

    Average Salary

Example Of What A Renewal Technician does

  • Completed monthly & quarterly financial reports for upper management in Excel.
  • Moved from PC Renewal Technician to PCR follow up technician
  • Installed and configured windows 7, Vista, XP operating systems Successfully backed-up/ restored users data Installed and configured Office Suite 2010
  • Team lead for proposal, pre-design and schematic design for Solar Photovoltaic facilities on Alcatraz Island.
  • Cut and buff newly applied and OEM topcoats.
  • Apply expandable foam per Coast Guard regulations.
  • Use a jumper switch to take chlorine cells off the cell line and put back into service after maintenance.

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How To Become A Renewal Technician

Because of the wide range of skills used in different computer support jobs, there are many paths into the occupation. A bachelor’s degree is required for some computer support specialist positions, but an associate’s degree or postsecondary classes may be enough for others.

Education

Education requirements for computer support specialists vary. Computer user support specialist jobs require some computer knowledge, but not necessarily a postsecondary degree. Applicants who have taken some computer-related classes are often qualified. For computer network support specialists, many employers accept applicants with an associate’s degree, although some prefer applicants to have a bachelor’s degree.

Large software companies that provide support to business users who buy their products or services often require a bachelor’s degree. Positions that are more technical are likely to require a degree in a field such as computer science, engineering, or information science, but for others, the applicant’s field of study is less important.

To keep up with changes in technology, many computer support specialists continue their education throughout their careers.

Certification

Certification programs are generally offered by vendors or from vendor-neutral certification providers. Certification validates the knowledge of and best practices required by computer support specialists. Companies may require their computer support specialists to hold certifications in the products the companies use.

Advancement

Many computer support specialists advance to other information technology positions, such as network and computer systems administrators and software developers. Some become managers in the computer support services department. Some organizations provide paths for support specialists to move into other parts of the organization, such as sales. For more information, see the profiles on network and computer systems administrators and software developers.

Important Qualities

Customer-service skills. Computer support specialists must be patient and sympathetic. They must often help people who are frustrated with the software or hardware they are trying to use.

Listening skills. Support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation.

Problem-solving skills. Support workers must identify both simple and complex computer problems, analyze them, and solve them.

Speaking skills. Support workers must describe the solutions to computer problems in a way that a nontechnical person can understand.

Writing skills. Strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as real-time web chat interactions.

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Renewal Technician jobs

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Renewal Technician Typical Career Paths

Renewal Technician Demographics

Gender

  • Male

    81.6%
  • Female

    18.4%

Ethnicity

  • White

    80.9%
  • Asian

    11.0%
  • Hispanic or Latino

    4.3%
  • Unknown

    3.5%
  • Black or African American

    0.3%
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Languages Spoken

  • Spanish

    100.0%

Renewal Technician

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Renewal Technician Education

Renewal Technician

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Top Skills for A Renewal Technician

CustomerServiceWindowsPCOLDEquipmentMotorCompanyXPUserDataMigrationComputerModemGlobalAssetPCRActiveDirectorySTDChlorineCellsSolarPhotovoltaicHardwareSetupSuiteAccidentalDeathAnnualRenewalRateCustomers.KitchenCabinetsGAM

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Top Renewal Technician Skills

  1. Customer Service
  2. Windows
  3. PC
You can check out examples of real life uses of top skills on resumes here:
  • Installed Pc's and laptops in Ford Motor Company.
  • Mix stains for color match, to meet customer's satisfaction and expectations.
  • Moved from PC Renewal Technician to PCR follow up technician
  • Use a jumper switch to take chlorine cells off the cell line and put back into service after maintenance.
  • Team lead for proposal, pre-design and schematic design for Solar Photovoltaic facilities on Alcatraz Island.

Top Renewal Technician Employers

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