Customer Account Representative
Rent-A-Center Inc. job in Aurora, IL
Ready to do your best work? Interested in a minimum starting hourly rate of $15.90 per hour - $18.70 per hour ? Why should I apply in just a few clicks? * Paid Time Off and Sunday Off -- We are Closed! * Full-Time Employment and a Consistent Schedule * Weekly Pay (companywide)
* Award Winning Culture with the Opportunity to Advance
* Great Benefits Medical, Dental, Vision, life Insurance, Supplemental Life Insurance, Spouse/Dependent Life Insurance, Short Term Disability, Long Term Disability, Flexible Spending Accounts, 401(k) Savings Plan w/company match, Paid Time Off, Legal Insurance, Identity Theft Protection Plan, Health Savings Accounts, Hospital Indemnity, Critical Illness, Accident Insurance, Limited Purpose Plan
What will you do? Provide customers access to high-quality goods that enhance their quality of life. You will do meaningful work and make a difference in our customers' lives!
A day in the life of a Customer Account Representative:
* Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes and obtain new rental orders when needed on the sales floor and over the phone
* Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures as well as keeping vehicles clean and properly maintained as assigned.
* Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind by refurbishing merchandise to like new condition and keeping showroom dusted, vacuumed and organized
What are the minimum requirements?
* High school diploma or equivalent
* Must be at least 18 years of age
* Valid state driver's license and good driving record -- You WILL be driving the company vehicles
* Ability to lift and move product such as furniture, electronics, and appliances
* Great communication and customer service skills
What are some additional helpful traits?
* Seeking more than just a job, but a CAREER
* A desire to improve our customer's lives
* A hunger to learn the business
* Grit and determination
Physical Demands
The physical demands described here are representative of those that must be met by a Coworker to successfully perform the essential functions of this job. While performing the duties of this job, the Coworker is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The Coworker must frequently lift and/or move (push/pull) heavy items and merchandise. All Coworkers are expected to adhere to all Company safety guidelines while meeting the physical demands of the job.
Expected Hours of Work
This is a full-time position, and hours/days of work are Monday through Saturday, store open to close hours. Sundays off along with one other weekday off. Schedules and hours per week/overtime work may change throughout the year as dictated by management and business needs.
This is an excerpt from the full job description and is not intended to be all-inclusive. Other related duties may be required to meet the ongoing needs of the business. Rent-A-Center is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.
Store Manager
Rent-A-Center Inc. job in Chicago, IL
Rent A Center Ready to do your best work? Interested in a minimum starting salary rate of $62100 per year - $77625 per year? Why should I apply in just a few clicks? * Paid Time Off and Sundays Off -- We are Closed! * Full-Time Employment and a Consistent Schedule
* Weekly Pay (companywide)
* Award Winning Culture with the Opportunity to Advance
* Great Benefits
Medical
* Dental
* Vision
* Life Insurance
* Supplemental Life Insurance
* Spouse/Dependent Life Insurance
* Short Term Disability
* Long Term Disability
* Flexible Spending Accounts
* 401(k) Savings Plan w/company match
* Paid Time Off
* Legal Insurance
* Identity Theft Protection Plan
* Health Savings Accounts
* Hospital Indemnity
* Critical Illness
* Accident Insurance
* Limited Purpose Plan
What will you do?
Provide underserved customers access to high-quality goods that enhance their quality of life. You will do meaningful work and make a difference in our customers' lives!
A day in the life of a Store Manager:
* Sales: Set daily and weekly goals related to the store's sales activities, oversee and direct coworkers' sales activities, approval rental agreements, monitor planned results for sales as measured by revenue and growth
* Account Management: Oversee direct coworker's collection activities, follow-up on accounts that require manager interventions, approve customer commitments and provide leadership and training to ensure all coworkers comply with established procedures and practices for collections
* Leadership: Monitor and achieve planned results for profits for the store by effectively managing and directing store resources, ensure compliance with company policies, protect company assets through expense management, overseeing and controlling inventory, product ordering and pricing, cash handling, store security and resolve problems and complaints quickly
* Coworker Management: Oversee and provide effective training & development for all coworkers, schedule and organize daily activities and goals, staff, recruit and hire for assigned store, maximize retention of coworkers and reduce turnover and manage direct coworkers and train for exceptional customer service
What are the minimum requirements?
* 3 -- 5 years of retail/management experience
* Completion of RAC's Store Manager Development Program
* Computer literacy/proficiency in store operation applications
* Valid state driver's license and good driving record -- You WILL be driving the company vehicles
What are some additional helpful traits?
* Seeking more than just a job, but a CAREER
* A desire to improve our customer's lives
* A dynamic personality that will drive business
* Grit and determination
This is an excerpt from the full and is not intended to be all-inclusive. Other related duties may be required to meet the ongoing needs of the business. Home Choice is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.
Full job description provided in Onboarding
Key Account Executive, SLED (Must reside in IL, MN or WI)
Chicago, IL job
Staples is business to business. You're what binds us together.
Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We're constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.
As a Key Account Executive supporting State, Local, and Education (SLED) clients, you will be at the forefront of driving growth and delivering exceptional value to our customers across the U.S. This position is a vital part of our world-class sales organization, connecting businesses with the products and solutions they need to thrive. We're seeking passionate professionals ready to leverage cutting-edge tools, collaborate across functions, and build lasting customer relationships. By joining Staples, you'll have the opportunity to grow your career in a supportive environment that is committed to your success and development.
What you'll be doing:
· Revenue responsibility of $30-40M
· Utilize prescribed selling tools to prioritize activities and drive efficiency, as well as to document customer engagement and information (ex: Prioritized Insights and SFDC)
· Profitably grow book of business by hunting programming and all opportunities across the full account hierarchy.
· Partner with Outside Developers to drive sales through program compliance at all account sites
· Lead Key Account selling team (i.e. category experts, site development, CSM, sales engineers, etc.) to execute account growth plan
· Collaborate with Revenue Management Team on specific opportunities to make discretionary pricing decisions based on knowledge of the account and assessment of future spend potential, as well as pass BPIs based on contract language
· Exhibit high level of business acumen and sales methodologies to discover incremental opportunities and align with the customers' vision and initiatives (ex: I&D, sustainability, HR), as well as understand competitive landscape
· Expertise of customer industry buying process and ability to support product selection and standardization of SA.com products assortments.
· Engage CSM to manage customer experience and complete customer maintenance requests.
· Establishes and maintains business management relationships with the senior executive team members within customer base.
· Experience in Education, State & Local Government beneficial but not a requirement
What you bring to the table:
· Strong drive and a desire to win
· Strong aversion to complacency
· Proven ability to view rejection as a learning opportunity and double down on next best actions
· Experience and proven track record of managing programs or business development
· Ability to interface at customer's most senior levels
· Strong ability to develop and deliver presentations
· Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills
· Ability to set targets, design customer growth plans and work with product category sales team members
· Strong business, financial, operations and technology acumen
· Ability to analyze customer data, business and industry trends to create tailored solutions for customers based upon Staples value proposition
· Ability to function independently with minimal daily supervision
What's needed- Basic Qualifications
· Experience and proven track record of managing programs or business development
· Solid knowledge of Office Supplies including facility and breakroom, technology products, business furniture, print and promotional products
· Ability to interface at customer's most senior levels
· Strong ability to develop and deliver presentations face to face and virtually
· Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills
· Ability design strategic customer growth plans and work with product category sales team members
· Strong business, financial, operations and technology acumen
· Ability to analyze customer data, business and industry trends to create tailored solutions for customers based upon Staples value proposition
· Ability to function independently with minimal daily supervision
· Negotiating: Individual will oversee pricing negotiations for specific sales opportunities.
· Lead Team selling: Individual will be responsible for coordinating and executing account planning processes in conjunction with category experts and customer experience teams.
· Adaptable to change
What's needed - Preferred Qualifications:
· Bachelor's degree or relevant experience
· Experience working with Gov't and Education Coops
· Proficient in Microsoft Office and other basic software tools
· Worked cross-functionally in a large, complex company
· Prior account management and prospective experience with Fortune 1000 accounts
· Had responsibility for a sales budget and track record of exceeding quota
· Managed a complex deal shaping from start to finish
· Experience with business-to-business sales process
· Had responsibility to retain and grow accounts
We Offer:
· Inclusive culture with associate-led Business Resource Groups
· Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
· Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
The salary range represents the expected compensation for this role at the time of posting. the specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
Staples is an Equal Opportunity Employer who values the diversity of our people, products, and services.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Auto-ApplyEmployee Relations Specialist
Deerfield, IL job
Responsible for providing Employee Relations (ER) support to managers and team members including administering employment policies and practices and researching and/or investigating team member concerns and making recommendations that effectively promote positive employee relations. Conducts workplace investigations. Counsels management with respect to federal, state and local EEO and other personnel laws, ensuring consistent interpretation and application of laws, policies and procedures. Recommends effective solutions for addressing workplace issues and corrective action in accordance with personnel policy and applicable laws. Performs required tasks and initiatives, following the guidelines and procedures established, maintaining appropriate documentation and records for Employee Relation cases. Delivers service in a professional and efficient manner, providing prompt assistance while managing expectations to achieve high levels of customer satisfaction.
Job Responsibilities
Develops case management and/or investigation plan for each case. Assigns proper resources; identifies witnesses and key individuals; determines method, order and timing of interviews, evidence to gather; maintains contact with service request owner. Conducts investigations, as appropriate, including remote or onsite interviews with key individuals, such as the complainant, accused, witness, subject matter experts (SME).as needed utilizing standard and probing questions to effectively collect pertinent facts needed to resolve the case. Gathers evidence and facts required for conducting a proper assessment of the case; handling evidence in accordance with all company policies and guidelines. Identifies the company policies and practices that are relevant to the case in order to identify when a violation of company policy has occurred.
Based on the findings, researches and recommends the action(s) to take to appropriately resolve the case.
Assists team members with workforce issues by listening empathetically to concerns, managing expectations, and handling the case in a sensitive manner. Keeps team member regularly informed of the status of the case, informing the team member of obligations to ensure a timely and accurate handling of the case in accordance with company policies and guidelines.
Consults with and advises managers regarding workplace issues and recommends appropriate personnel actions in accordance with Company policies and guidelines, and applicable laws. Coordinates review with employment law on guidance as appropriate in addressing cases that may result in potential legal action.
Assists managers as needed in preparing corrective action documents and performance improvement plans, and preparing for employee conversations. Notifies manager of process and timeline based on the recommended actions. Reviews escalated matters with appropriate stakeholders and operates as intermediary as needed between the manager and the stakeholder.
Remains current and informed in the field of Employee Relations in order to share knowledge and insights with others. Maintains knowledge of federal, state and local EEO and labor laws.
Manages requests or inquiries from customers following defined procedures and guidelines. Conducts proper reviews and investigations working to resolve cases within acceptable timeframes, further escalating inquiries as appropriate in order to uphold timely, effective resolution. Engages appropriate stakeholders at the appropriate time in the case lifecycle in accordance with the HR functional area procedures and guidelines.
Collaborates effectively with others in order to execute tasks and fulfill key deliverables within the HR functional area(s). Integrates efficiently with team members in the functional area(s) and seeks to provide expertise/advice in the area of specialization as appropriate. Strives to gather and share information to allow for transparent knowledge transfer and effective overall capability of the HR functional team. Interacts and interfaces with customers, vendors, service providers, and other third parties as applicable in relation to the activities and dependencies within the HR functional area(s).
Takes ownership of all assigned tasks, initiatives, inquiries, and escalations within the HR functional area(s) of specialization and makes sure that they are resolved and completed efficiently and with a superior level of quality. Follows up and provides continuous feedback, guidance, and information to customers, key stakeholders, and peers within the HR functional area team. Ensures high-quality standards for all activities, initiatives, and tasks within the designated functional area(s) of responsibility. Adheres to all service level agreements (SLAs) established by the HR functional area(s) /or team.
Communicates and interacts effectively with customers and team members of the HR functional area team while displaying empathy and courtesy. Cultivates a high level of trust with all customers, stakeholders and team members. Assists and encourages users and customers to make effective use of the HR Portlet and other self-service options, systems, products, services, etc. in order to drive rapid resolution and empower the customer. Educates and informs customers of the full range of HR services available to them.
Ensures that company policies and procedures are adhered to and in compliance with all applicable Federal, state, and/or municipal laws. Makes a conscientious effort to ensure that the workplace is free of all discrimination and harassment.
Serves as a liaison for a particular business area and contributes to the relevant team meetings as needed.
Serves as point of contact for the HR M&A Team (if selected) and executes on M&A related tasks/initiatives as needed.
About Walgreens
Founded in 1901, Walgreens (****************** proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Basic Qualifications
Bachelor's Degree and at least 2 years of experience in an HR concentration such as an HR Generalist/HRBP, employee relations, labor relations, training and development, OD/OE, diversity, compensation, benefits, and/or talent acquisition. OR High School/GED and at least 4 years of experience in an HR concentration such as an HR Generalist/HRBP, employee relations, labor relations, training and development, OD/OE, diversity, compensation, benefits, and/or talent acquisition.
Knowledge of federal, state and local employment (EEO) and labor laws
Experience in diagnosing, isolating, and resolving complex issues and recommending and implementing effective solutions to resolve problems.
Experience communicating both verbally (on phone, one-on-one, to groups) and in writing (emails, letters, reports, presentations) to various audiences (work group, team, company management, prospective acquisitions, external clients).
Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
Experience with analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).
Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
Intermediate level skill in Microsoft PowerPoint (for example: applying a theme, formatting character spacing, inserting a picture, changing slide layout and theme colors, adding transitions, customizing slide numbers, changing chart style and/or formatting font).
Willing to travel up to 5% of the time for business purposes (within state and out of state).
Preferred Qualifications
Experience with employee relations, providing guidance to management and researching, investigating and responding to team member issues and concerns.
PHR or SPHR Certifications as conferred by HRCI (Human Resource Certification Institute).
Experience working in a customer service environment.
Experience providing employee relations support virtually to team members in multiple locations.
Experience using Case Management / Workflow tools, such as Navex EthicsPoint, Kronos, People Central, etc.
At least 1 year experience of cross functional team leadership.
We will consider employment of qualified applicants with arrest and conviction records.
Salary Range: $86400 - $138200 / Salaried
Pharmacist
Chicago, IL job
Join Our Team at Walgreens as a Pharmacist! Why Walgreens - For You, For Your Family, For Your Future At Walgreens, pharmacists are medication experts and trusted healthcare providers reshaping the future of patient-focused care. With industry-leading resources, career advancement opportunities, and a strong commitment to work-life balance, we invest in you so you can invest in your patients.
For You - Competitive Pay & Flexible Scheduling
Competitive pay - Competitive wage offered based on geography and other business-related factors
Paid Time Off (PTO) - Available after three months of service (subject to state law) because work-life balance matters
Flexible scheduling - Flexible scheduling options to fit your lifestyle
For Your Family - Comprehensive Health & Wellness Benefits
Comprehensive benefits package including medical, prescription drug, dental, vision, disability and life insurance for qualifying team members. Plus free flu shots for all team members and other voluntary benefits
365 Get Healthy Here & Life365 Employee Assistance Program (EAP) - Mental health support and wellness programs
Family-forming support - Walgreens provides financial support for fertility treatments, including medical procedures and prescription medications. Eligible team members can also receive reimbursement for qualified adoption and surrogacy-related expenses
For Your Future - Growth, Education & Exclusive Perks
Opportunities for growth - Many pharmacists advance quickly into leadership roles in pharmacy operations, retail management, multi-site leadership, and corporate support functions
Walgreens University - Free training, certifications, and leadership development, plus tuition discounts at 30+ universities
Employee discounts - 25% off Walgreens brands and 15% off national brands, plus exclusive savings on electronics, travel, and more
401(k) with company match - Contribute to your retirement, and Walgreens provides matching contributions after one year and 1,000 hours of service. Additionally, Walgreens matches qualifying student loan payments as if they were 401(k) contributions
What You'll Do
Provide compassionate, expert-level pharmacy consulting services to patients
Educate and consult patients on medication usage, side effects, and cost-effective options
Deliver clinical healthcare services, including immunizations, diagnostic testing, and medication therapy management
Ensure medication safety through accurate compounding, dispensing, and regulatory compliance
Mentor and train pharmacy team members in a collaborative and supportive environment
Who You Are
Patient-focused & service-driven - You're committed to making healthcare personal
A collaborative team leader - You support, inspire, and uplift those around you
A lifelong learner - You stay ahead of industry advancements and professional growth
A problem-solver - You navigate challenges, from insurance claims to medication management, with ease
Apply Today & Build Your Future with Walgreens!
This is more than just a job-it's a career with purpose. See below for more details!
About Us
Founded in 1901, Walgreens (****************** proudly serves more than 9 million customers and patients each day across its approximately 8,000 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 211,000 team members, including roughly 85,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Basic Qualifications
BS in Pharmacy or Pharmacist Degree from an accredited educational institution.
Current pharmacist licensure in the states within the district.
Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.
Certified Immunizer or willing to become an immunizer within 90 days of hire.
Preferred Qualifications
At least 1 year experience as a pharmacist in a retail setting including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: Pharmacist Hourly $60.00-$66.60
Retail Print Sales Supervisor
Norridge, IL job
Print Supervisors direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.
After applying, you may have the opportunity to schedule an in-person interview within minutes.
Get great perks.
Full-time hours, generous paid time off, career development program and weekly pay
Bonus plan eligible
Compensation is based on qualifications and experience
401(k) with company match
Full medical, dental and vision insurance
Associate discounts on in-store and online merchandise, services and warranty plans
Discounts at hundreds of retailers, restaurants and more
And many more benefits
Play a key role in helping your store, your people and your customers win.
Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions
Drive customer satisfaction by focusing on customer engagement, quality, and the community
Coach associates in exceptional service, consultative selling, and total solutions
Be flexible to perform other duties as assigned
Lead and develop a team committed to operational excellence in driving profitable sales & margin
Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction
Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships
Essential skills and experience:
Able to work a flexible schedule based on the store's needs
Experience directing a team and/or supervising others while managing many priorities
Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs)
Attention to detail and keen eye for noticing quality issues
Manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Experience overcoming objection and engaging with customers to understand their needs
Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
Staples does not sponsor applicants for work visas for this position.
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Auto-ApplySenior Analyst, Risk and Insurance
Deerfield, IL job
Supports the Senior Manager, Risk and Insurance to provide risk management and property/casualty insurance subject matter expertise as needed, including but not limited to the administration of all insurance programs and risk management initiatives; responds to internal and external customers in the areas of certificates of insurance, surety bond requests, contractual risk transfer and the maintenance of the insurance website. Works collaboratively with insurance brokers to maintain effective and efficient operations of programs.
Job Responsibilities:
Gathers and analyzes exposure data and prepares underwriting submissions for all lines of property and casualty insurance for Walgreen Co.
Enrolls pharmacists in the state of LA Patient Compensation fund.
Reviews contracts with vendors, suppliers, landlords and other third parties and make recommendations regarding insurance and indemnification language based upon risks transferred or assumed and the terms of our insured and self-insured risk financing programs.
Supervises the outgoing certificate of insurance process including providing evidence of coverage for healthcare providers for credentialing purposes. Reviews incoming certificates on an as-needed basis.
Ensures accurate and timely delivery of exposure data, quotes, binders, policies and outstanding items on a monthly basis through collaborative work with insurance brokers and other service providers.
Provides ad hoc reports such as insurance schedules, risk analyses, whitepapers, as requested.
Supports and maintains the Walgreen Co. Insurable Risk Intranet Site.
Manages the U.S. surety bond portfolio.
Reviews insurance policies for accuracy and completeness. Follow up for endorsements and maintain paper and electronic copies of all policies.
May coach or supervise more junior team members.
Completes special projects as directed.
About Walgreens
Founded in 1901, Walgreens (****************** has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Basic Qualifications
Bachelor's Degree with 1 year of experience in a corporate risk management department, insurance company or insurance broker or High School Diploma/GED and 4 years of experience in a corporate risk management department, insurance company or insurance broker.
Experience doing risk analyses in the field of the property and casualty insurance business related to coverages, risk financing, loss control and general insurance company underwriting practices.
Experience providing customer service to internal and external customers.
Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
Basic level skill in Microsoft Word (for example: opening a document, cutting, pasting and aligning text, selecting font type and size, changing margins and column width, sorting, inserting bullets, tables, pictures and dates, using find and replace, undo, spell check, track changes, review pane and/or print functions).
Experience multi-tasking, establishing priorities, remaining organized, focusing on details and working independently.
Willing to travel up to 10% of the time for business purposes.
Preferred Qualifications
Bachelor's Degree with 3 years of analysis experience in insurance, risk management, business or finance.
ARM, CPCU or equivalent designations.
Experience in risk management, underwriting, insurance brokerage or claims strongly desirable.
We will consider employment of qualified applicants with arrest and conviction records.
Salary Range: $79300 - $127000 / Salaried
Associate Category Manager, Indirect Procurement - Technology
Deerfield, IL job
The Associate Category Manager plays a pivotal role in executing and optimizing category strategies for indirect goods and services, with execution of short-term and long-term strategies that align directly with the business cost reduction and work scope or service objectives. This position partners closely with cross functional teams such as Operations, Legal, IT, and Finance to identify sourcing opportunities, drive supplier performance, and ensure alignment with both short and long-term business goals. This individual would be responsible for less complex negotiating, coordinating, and assuring that supplier priorities balanced with business needs; consults with Management, and other subject experts to develop alternative solutions; advises on options, risks, total cost of ownership, and business impacts. Leveraging strong analytical skills and market insights, the Associate Category Manager manages supplier relationships, conducts negotiations, and implements best-in-class sourcing practices. The role is responsible for tracking and reporting on key performance indicators, supporting the development of business plans, and proactively identifying opportunities for process improvement and cost savings.
Job Responsibilities:
Manages day-to-day on-going category supplier relations and seeks outgrowth or revision opportunities within supply base. Acts as the internal point of contact for supplier management and complaint resolution; conducts regular supplier meetings and implements improvement strategies with suppliers. Creates, nurtures, and enhances supplier relationships.
Under the direction of Category Manager, develops and executes category sourcing strategies, including development and execution of RFI's and RFP's, documents bid events through correspondence to suppliers; develops selection criteria; conducts supplier negotiations and ongoing supplier management.
Assists with development and implementation of business plans, performance goals and metrics for each assigned category. Collaborates with Operations, Legal, Supply Chain and others as needed on cross-functional sourcing opportunities. Actively seeks ways to streamline business processes; researches and provides information on industry category trends and best practices.
Collaborates on inventory control, including lifecycle of product, and assists in project management of all sourcing activities. Makes suggestions for opportunities to reduce product and service costs.
Drives tracking and reporting for assigned spend areas; assists with tracking mechanics and supplier key performance indicators with Category Manager. Performs data analysis and modeling.
Participates in weekly category review meetings with cross-functional teams to manage category performance.
Assists with the management of category performance by adhering to internal Savings goals and reviewing financial models for commodity type items. Supports the balancing of spend portfolio for reoccurring managed spend through coordinated sourcing activities that leverage both Expanse and Capital work streams.
Monitor supplier performance to ensure that delivery dates and technical and contractual requirements are met. Participate in strategic meetings with suppliers and business leaders to ensure execution of defined strategies.
Cultivates team morale, motivation, and loyalty through continuous training and mentorship, proving clear communication and constructive feedback.
About Walgreens
Founded in 1901, Walgreens (****************** has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Basic Qualifications
Bachelor's Degree and at least 2 years of experience in Retail, Sales, and/or Category Management and/or analyzing related data such as sales trends, assortment selections, or financial planning OR High School GED and at least 4 years of experience in Retail, Sales, and/or Category Management and/or analyzing related data such as sales trends, assortment selections, or financial planning.
Knowledge of the procurement lifecycle and procurement best practices.
Experience in supplier negotiations and developing/executing sourcing strategies.
Experience collaborating with internal and external resources to develop strategies that meet department goals within budget and established timelines.
Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
Intermediate level skill in Microsoft PowerPoint (for example: applying a theme, formatting character spacing, inserting a picture, changing slide layout and theme colors, adding transitions, customizing slide numbers, changing chart style and/or formatting font).
Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).
Willing to travel up to 10% of the time for business purposes (within state and out of state).
Preferred Qualifications
Experience in coaching, mentoring, and training staff.
At least 2 years of experience in negotiating deals.
Experience in financial planning and analysis.
We will consider employment of qualified applicants with arrest and conviction records.
Salary Range: $86400 - $138200 / Salaried
ENTRY LEVEL CALIBRATION TECHNICIAN
A-Rent Test Equipment, LLC job in Willowbrook, IL
Job Description
A-Rent Test Equipment is a fast-growing company dedicated to supporting the reliability of the electrical grid. We specialize in renting a multimillion-dollar fleet of cutting-edge electrical test equipment to clients nationwide, enabling the testing and maintenance of critical infrastructure like switchgear, transformers, and cables. Our market-leading customer service ensures we are the first call for our clients' test equipment needs. By supporting the maintenance and modernization of the nation's aging electrical infrastructure, we play a vital role in ensuring grid reliability and sustainability.?
We also serve fast-growing industries like datacenters and solar energy, contributing to the technologies of the future. As we position our business for significant growth, we are committed to leveraging innovation and operational excellence to maintain our reputation as an industry leader.?
About Our Role:?
Calibration Technician role is full-time and based in our Burr Ridge, IL office with occasional travel to our additional locations in Houston, TX; Chandler, AZ; and Sterling, VA. This role will report directly to the Calibration Manager.
What You Will Do:??
Check in and calibrate electrical equipment with proper instrumentation according to established procedures.
Assist team members with other duties and tasks as needed.
Perform basic diagnostic and troubleshooting on electric equipment using tools such as multimeters and oscilloscopes.
Review data for accuracy and completeness.
Able to travel for field calibration services as needed.
Qualifications:
Basic knowledge of electrical circuit theory.
Strong math and computer skills.
Strong work ethic and ability to work as a team player and independently.
Detail oriented
Strong communication and detailed writing skills.
Ability to lift and carry up to 50 lbs.
Electronics or electrical experience preferred.
Pay
$19.00 - $23.00 per hour
Hours
No less than 40 hours per week
What We Offer:
PTO and Paid Holidays
Generous medical, dental, vision, and 401(k) offerings
A team that cares about you and invests in growth!
Certified Pharmacy Technician
Midlothian, IL job
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.
Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.
Models and delivers a distinctive and delightful customer experience.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Develops strong relationships with most valuable customers.
Operations
Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.
Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.
Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.
Training & Personal Development
Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.
Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
Basic Qualifications
Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evening and weekend hours.
Preferred Qualifications
Prefer six months of experience in a retail environment.
Prefer to have prior work experience with Walgreens.
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
Prefer good computer skills.
Prefer the knowledge of store inventory control.
Prefer PTCB certification.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: $17.5 - $21 / Hourly
FRONT END/RECEIVING LEAD CLERK
Chicago, IL job
Receive and verify grocery vendor deliveries efficiently/accurately. Perform other functions in Produce, Point-of-Sale and Receiving that contribute to the store's financial best interests. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Based in Illinois, Mariano's merged with The Kroger Company in 2015. Today, we're proudly serving Mariano's customers in over 40 stores throughout the Chicago Metro area.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Mariano's family!
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call ************ or contact the location's management.
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page!
Minimum
* Effective interpersonal, communication and customer service skills
* Ability to work in a fast paced environment; team player
* Sound judgement/decision making skills
* Ability to read/interpret documents; basic math skills
Desired
* High school education/GED
* Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment.
* Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business.
* Greet customers in a genuine/friendly manner throughout the store; assist/escort them to products, perform price checks, load/unload heavy items and help them to retrieve out of reach items.
* Effectively communicate with customers and respond to questions and requests in a timely manner.
* Operate equipment (e.g., pallet jack, box cutter, forklift, mop, broom) according to company guidelines.
* Assume responsibility for receiving area security and operating hours; control vendor traffic through Receiving.
* Monitor and report abnormal vendor actions and unauthorized customers/sales representatives in Receiving.
* Receive merchandise and verify deliveries for quality, count and condition against invoices.
* Log irregularities/discrepancies/shortages/damaged shipments and process credits; document vendor resolutions, post invoices and properly store documents.
* Communicate problems that may affect the integrity of the store or vendor.
* Deliver product to applicable storage/work load areas; properly handle all products to reduce waste and manage damaged/spoiled product per policy; rotate perishable merchandise; remove out-of-code merchandise from active storage areas for appropriate credit/return-to-vendor or for disposal.
* Maintain general housekeeping/sanitation standards; keep all areas clean/clear and swept/mopped.
* Assist in responding to emergencies/potential safety hazards.
* Check and maintain equipment for proper performance; advise the store director of problems.
* Be knowledgeable of the nature/duties of every department position.
* Assist in responding to emergencies/potential safety hazards.
* Notify store director of situations adversely affecting operating performance or requiring disciplinary action.
* Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management; adhere to all local, state and federal laws and company guidelines/policies.
* Physical demands include, but are not limited to, regularly sitting, standing, using hands to handle, finger or feel objects, tools or controls; frequently walk, talk/hear, reach with hands/arms, use close vision and adjust focus, visual acuity, exposure to plants, moderate amounts of dust/chemical fumes and varying temperatures; occasionally climb ladders, crouch, kneel, and lift objects up to 100 lbs.
* Must be able to perform the essential functions of this position with or without reasonable accommodation.
Auto-ApplyDistribution Center - Operations Manager
Northlake, IL job
The DC Operations Manager is responsible for the success of assigned functions within a complex distribution center environment to ensure that it is an outstanding place to work. The DC Operations Manager may be responsible for the supervision of one or more of the following: Inbound Operations (Unloading and Receiving), Warehouse Operations (Pick-Pack, Break-Pack), Outbound Operations (Loading), Transportation Operations (Yard, Carrier Relations) and/or Office Operations (e.g., Transportation Coordinators, Customer Service Associates, General Office Associates). The DC Operations Manager works with the General Manager or DC Assistant General Manager to develop strategies and objectives to maximizing productivity and leverage expenses for the Home Depot distribution center. DC Operations Managers must analyze trends, solve problems and motivate and develop themselves and associates in order to maximize contribution to the DC success - typically manages through several Supervisors to achieve results from a large number of hourly associates.
**Key Responsibilities:**
+ 20% Managing to ensure operational excellence in all warehouse areas, efficient operations of warehouse management system(s) and related equipment, inventory is received appropriately and efficiently and safely processed in the warehouse, proper layout of warehouse and product placement, and proper maintenance and organization of all warehouse areas so that it's appearance is conducive to creating a perfect load for our Stores and Customers
+ 20% Assists GM or AGM with the evaluation of the effectiveness of and recommends alternatives for work methods, procedures, controls and staffing to achieve accurate and timely movement and processing of product; manage to ensure warehouse layout is optimally aligned for maximum efficiency as seasonality and inventory needs require.
+ 15% Assists GM and/or AGM with the DC's financial, operational, people and process and service related objectives to drive continuous improvement and efficiency gains to reduce overall cost-to-serve; leads associates, and peers to anticipate and solve problems and plan for upcoming events, seasonal changes, etc. Depending on DC, may assist in management of 3PL provider to ensure optimal performance and metrics are achieved.
+ 15% Coaches, trains, and develops Associates informally and through formal training programs, providing both informal (e.g. on-floor coaching) and formal (e.g. written evaluation) job performance based feedback. Maintains a union free work environment by creating an employee-centered work place that demonstrates care and concern for all Associates.
+ 15% Ensures a culture of safety throughout the organization by following Home Depot safety policies and procedures - monitor DC safety, physical security and operational metrics on a daily, weekly and monthly basis
+ 15% Depending on need, may work with the GM to manage relationship with #3PL onsite delivery or transportation agent for all outbound loads, review transportation carrier performance with transportation Associates
**Direct Manager/Direct Reports:**
+ Reports to DC General Manager I/II or Assistant General Manager
+ Accountable for direct supervision of the work activities of others. In addition to personnel issues -- including selection, termination, performance appraisal and professional development of subordinates.
**Travel Requirements:**
+ Typically requires overnight travel less than 10% of the time.
**Physical Requirements:**
+ Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.
**Working Conditions:**
+ Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes which cause noticeable discomfort or a moderate risk of accident or illness.
**Minimum Qualifications:**
+ Must be eighteen years of age or older.
+ Must be legally permitted to work in the United States.
**Preferred Qualifications:**
+ Bachelors Degree concentrating in Operations Management, Business or Supply Chain
+ Proficiency in Microsoft Outlook, Word and Excel software applications
+ Previous change management experience (driving, influencing and inspiring change through communication at all impacted levels).
+ Ability to work a flexible schedule. Ability to be on-call at various times.. Must be able to work weekends and holidays.
+ Must be open to relocation. Because of the nature of Retail Distribution, your flexibility to relocate will translate into increased opportunities for advancement.
**Minimum Education:**
+ The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
**Preferred Education:**
+ No additional education
**Minimum Years of Work Experience:**
+ 2
**Preferred Years of Work Experience:**
+ No additional years of experience
**Minimum Leadership Experience:**
+ None
**Preferred Leadership Experience:**
+ None
**Certifications:**
+ None
**Competencies:**
+ Acts with Integrity: Demonstrates responsible, ethical and honest behavior in all Home Depot roles, tasks and responsibilities; models The Home Depot values.
+ Problem Solving: Reacts quickly and appropriately to problems in the DC; follows-up in a timely manner to issues not immediately resolvable; ties all loose ends.
+ Customer Driven: Creates a customer-focused environment in which excellent service is provided to all Customers; sees business through the eyes of the Customer.
+ Gets Things Done: Motivates self and others to accomplish important objectives despite a complex environment and multiple demands; creates a sense of urgency; delegates appropriately.
+ Communicates Effectively: Communicates clearly and concisely with all audiences; keeps others informed and listens carefully to input and feedback; adapts messages to fit audience.
+ Plans Strategically: Demonstrates the ability to determine goals, direction and action steps necessary to maximize short-term and long-term.
+ Ground-Engaged: Demonstrates a comprehensive understanding of The Home Depot business and how his/her actions affect the business; uses this knowledge to make effective business decisions; knows the competition and the industry; foresees future challenges and takes action to address them.
+ Building Relationships: Establishes trust and credibility with people over time; establishes rapport with people; has smooth working relationships with people inside and outside of the organization.
+ Champions Development: Seeks knowledge about the strengths and weaknesses of his/her self and Associates; takes steps to maximize development of both self and Associates.
+ Stress Tolerance: Maintains a positive attitude; maintains a high volume, high quality workload under demanding conditions (e.g., short time frame).
+ Safety Orientation: Enforces safety policies and procedures; is a safety role model; holds Associates to a high safety standard.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $90,000.00 - $110,000.00
CUSTOMER SVC/CLERK
Glenview, IL job
Deliver a high level of service and excellent customer experience by resolving customer concerns. Identify and communicate opportunities that could improve operations and create a better shopping experience. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Based in Illinois, Mariano's merged with The Kroger Company in 2015. Today, we're proudly serving Mariano's customers in over 40 stores throughout the Chicago Metro area.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Mariano's family!
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call ************ or contact the location's management.
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page!
Minimum
* High School Diploma or GED
* 6 months related experience or training; or equivalent combination of education or experience
* Effective interpersonal and customer service skills
* Good math skills (ability to add, subtract, multiply and divide)
* Sound judgement/decision making skills
* Friendly, approachable/outgoing demeanor/team player
* Ability to work in a fast paced environment
* Good oral and written communication skills
Desired
* Familiar with Microsoft Office Word and Excel
* Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment
* Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business
* Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items
* Anticipate customer needs; effectively communicate with them and respond to questions and resolve issues in a timely manner to strengthen customer loyalty
* Oversee front end operations to meet or exceed sales, profit and labor goals through effective cost control, labor efficiencies, excellent service and shrink control; ensure front end cleanliness, maintenance and sanitation
* Determine work priorities and task lists to consistently maintain adequate front end conditions
* Ensure prompt, accurate customer check-out and front-end associates adhere to company policies, as well as local, state and federal laws/regulations
* Train, monitor and coach associates on all front end policies and procedures including proper handling of product, tender and coupons, scanning error procedures and price checks to reduce shrink and waste
* Communicate pricing and signage discrepancies to the pricing coordinator
* Provide back-up coverage for the service operations manager in their absence (excluding hiring and discipline)
* Gain/maintain thorough knowledge of checkout transactions policies and procedures, operations and bookkeeping: complete voids, refunds, daily exception reports, perform cash tender pickups, coin canister exchanges, till/coupon audits per company standards
* Operate equipment (e.g., scanner, register, scale, check approval machine) per company standards
* Assist with front-end functions (e.g., checkout transactions, stocking, bagging, cart collection and cleaning)
* Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management; report any illegal activity
* Must be able to perform the essential job functions of this position with or without reasonable accommodation
Auto-ApplySales Consultant- In-Home Design- Interiors, Woodridge IL
Woodridge, IL job
A Home Depot Installation Services (HDIS) Sales Consultant is responsible for selling the Company's interior product and services to customers. The Sales Consultant's primary responsibility is outside sales visits to customer homes and trade shows. Although sales efforts and incidental activities may take place at a customer's home or through virtual channels, a Sales Consultant will spend the majority of his or her working time traveling and away from a dedicated office environment. Sales Consultants will travel to customer's homes to make sales calls, assess customer needs, make individually-tailored product recommendations , develop and negotiate customized price quotes, present warranty information and financial options that meet the customer's needs and maintain/drive profitability. The Sales Consultant will also complete required sales contracts and paperwork, and take measurements using industry standard methods to ensure orders meet required installation specifications. The Sales Consultant is responsible for proactively soliciting and acquiring new customers inside assigned THD stores and during industry events (such as Home Shows). To drive sales and increase the pipeline of potential customers, a Sales Consultant will travel to their assigned stores, maintain local relationships, educate store associates on HDIS offerings, and bring awareness to HDIS programs.
**Key Responsibilities:**
+ Travel and engage in outside sales activities, primarily in customers' homes. Conduct professional and compelling sales presentations. Adapt quickly to changing customer needs and effectively advocate HDIS solutions.
+ Conduct incidental activities necessary to complete sales (e.g., assessing customer needs, develop price quotes, measure product specifications, etc.)
+ Present warranty and available financing options to customers. Prepare for appointments, commute to/from appointments and process sales-related paperwork.
+ Prospecting for new customers both inside and outside of assigned THD store and participate in scheduled industry events. Proactively seek out new referrals and develop and maintain relationships with store management and associates. Attend sales and store team meetings to continually improve sales techniques and learn about HDIS product offerings.
**Direct Manager/Direct Reports:**
+ This position reports to a Sales Manager
+ This position has no direct reports
**Travel Requirements:**
+ Typically requires overnight travel less than 10% of the time.
**Physical Requirements:**
+ Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
**Working Conditions:**
+ Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.
+ Requires regular and frequent local travel
+ Access to reliable transportation will be required
+ Reimbursement for travel will be available as required by state and federal law
**Minimum Qualifications:**
+ Must be eighteen years of age or older.
+ Must be legally permitted to work in the United States.
**Preferred Qualifications:**
+ 3-5 years of prior in-home or virtual sales experience
+ Prior home improvement industry experience
+ Prior experience with successful lead generation
+ Computer and application skills and use of varied technology (email, iPad, apps, etc.)
**Minimum Education:**
+ The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
**Preferred Education:**
+ No additional education
**Minimum Years of Work Experience:**
+ 3
**Preferred Years of Work Experience:**
+ No additional years of experience
**Minimum Leadership Experience:**
+ None
**Preferred Leadership Experience:**
+ None
**Certifications:**
+ Sales Consultants are expected to maintain 55 hours open calendar time per week (including weekends) to support customer appointments and for prospecting new customers.
**Competencies:**
+ None
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $40,000.00 - $100,000.00
Billing Specialist
A-Rent Test Equipment, LLC job in Willowbrook, IL
Job Description
Billing Specialist
A-Rent Test Equipment is a fast-growing company dedicated to supporting the reliability of the electrical grid. We specialize in renting a multimillion-dollar fleet of cutting-edge electrical test equipment to clients nationwide, enabling the testing and maintenance of critical infrastructure like switchgear, transformers, and cables. Our market-leading customer service ensures we are the first call for our clients' test equipment needs. By supporting the maintenance and modernization of the nation's aging electrical infrastructure, we play a vital role in ensuring grid reliability and sustainability.
We also serve fast-growing industries like datacenters and solar energy, contributing to the technologies of the future. As we position our business for significant growth, we are committed to leveraging innovation and operational excellence to maintain our reputation as an industry leader.
About Our Role:
Billing Specialist role is full-time and on-site in our Burr Ridge, IL office with additional travel to our satellite locations in Phoenix and Houston. This role will report directly to the Controller.
What You Will Do:
Prepare accurate client invoices in our NetSuite ERP system
Email invoices to appropriate contacts or submit them through payables portals
Maintain our database of client billing contacts and protocols
Administrate Stripe credit card payments
After invoicing, follow-up through statement preparation and client interface to resolve discrepancies, to ensure timely payments
Maintain financial security by following internal accounting controls
Contribute to our team effort by accomplishing related results as needed
Perform additional duties as assigned
Qualifications:
Strong written communication and technical writing skills required
Demonstrated ability to learn new equipment and systems through self-directed research and observation
Detail-oriented with a strong commitment to accuracy and clarity
Comfortable collaborating with cross-functional teams and asking questions to build understanding
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint); familiarity with document control or knowledge management systems a plus
Applicants must be authorized to work in the U.S. without sponsorship.
Pay
$24.00 - $28.00 per hour
Hours
No less than 40 hours per week
What We Offer:
PTO and Paid Holidays
Generous medical, dental, vision, and 401(k) offerings
A team that cares about you and invests in growth!
Bilingual Assistant Manager - Credit
Rent-A-Center Inc. job in Aurora, IL
Ready to do your best work? Interested in a minimum starting hourly rate of $18.70 per hour - $22.00 per hour ? Why should I apply in just a few clicks? * Paid Time Off and Sundays Off -- We are Closed! * Full-Time Employment and a Consistent Schedule * Weekly Pay (companywide)
* Award Winning Culture with the Opportunity to Advance
* Great Benefits
* Medical
* Dental
* Vision
* Life Insurance
* Supplemental Life Insurance
* Spouse/Dependent Life Insurance
* Short Term Disability
* Long Term Disability
* Flexible Spending Accounts
* 401(k) Savings Plan w/company match
* Paid Time Off
* Legal Insurance
* Identity Theft Protection Plan
* Health Savings Accounts
* Hospital Indemnity
* Critical Illness
* Accident Insurance
* Limited Purpose Plan
What will you do? Provide customers access to high-quality goods that enhance their quality of life. You will do meaningful work and make a difference in our customers' lives!
A day in the life of a Credit Assistant Manager:
* Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis
* Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes
* Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures
* Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind
What are the minimum requirements?
* 1-3 years of retail/customer service, sales, or collections experience
* High school diploma or equivalent
* Must be at least 18 years of age
* Valid state driver's license and good driving record -- You WILL be driving the company vehicles
* Ability to lift and move product such as furniture, electronics, and appliances
* Great communication and customer service skills
What are some additional helpful traits?
* Seeking more than just a job, but a CAREER
* A desire to improve our customer's lives
* A hunger to learn the business
* Grit and determination
This is an excerpt from the full and is not intended to be all-inclusive. Other related duties may be required to meet the ongoing needs of the business. Rent-A-Center is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.
Full job description provided in Onboarding
FROZEN FOOD/LEAD CLERK
Des Plaines, IL job
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the department. Support the day-to-day functions of the Frozen Foods operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Minimum
* Effective communication skills
* Knowledge of basic math (counting, addition, and subtraction)
* Ability to handle stressful situations
* Must be at least 18 years of age
Desired
* High school education or equivalent preferred
* Management experience preferred
* Retail Experience
* Second language (speaking, reading and/or writing)
* Promote trust and respect among associates.
* Communicate company, department, and job specific information to associates.
* Collaborate with associates and promote teamwork to help achieve company/store goals.
* Establish performance goals for department and empower associates to meet or exceed targets.
* Develop adequate scheduling to manage customer volume throughout hours of operation.
* Train and develop associates on performance of their job and participate in the performance appraisal process.
* Adhere to all local, state and federal laws, and company guidelines.
* Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
* Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
* Display a positive attitude.
* Develop and implement a department business plan to achieve desired results.
* Understand the store's layout and be able to locate products.
* Create and execute sales promotions in partnership with store management.
* Inform and educate department associates about current, upcoming and special in-store promotions especially promotions that affect frozen foods.
* Prepare and submit seasonal critiques for the sales and merchandising supervisor.
* Stay current with present, future, seasonal and special ads.
* Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
* Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
* Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs..
* Plan, organize and supervise the inventory process.
* Train department associates on inventory/stocking and Computer Assisted Ordering.
* Adhere to all food safety regulations and guidelines.
* Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
* Must be able to perform the essential functions of this position with or without reasonable accommodation.
Auto-ApplyPharmacy Manager
Chicago, IL job
Provides empathetic pharmacy consulting services to patients regarding the effective use of medications and drug interaction awareness. Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcome services. Ensures prescribed medications are compounded, reviewed, dispensed, and verified accurately according to regulatory guidelines and company policies and procedures. Manages an efficient pharmacy workflow and improves pharmacy financials, manages inventory effectively, and enhances patient experience. Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management initiatives.
Job Responsibilities:
Patient Experience
Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive patient experience.
Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.).
Connects with patients by anticipating needs and proactively offering services. Leads efforts on enhancing patient experience by increasing awareness of healthcare services offered through Walgreens (e.g. patient consultation, medication management, drug therapy reviews, and perform clinical, or wellness services such as immunizations, diagnostic testing, and patient outcomes services) thereby promoting the shift of the Walgreen's pharmacy role from transactional to interpersonal.
Participates and assists in events that reflect the unique communities we serve as requested by Store Manager, Healthcare Supervisor, or District Manager.
Operations
Counsels patients and answers questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, and over-the-counter products. Refers to the medical provider, as needed, to ensure medication is taken correctly, health needs are addressed, and patient is satisfied with service.
Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.
Reviews, interprets, and accurately dispenses prescribed medications, as required.
Ensures the pharmacy operates in accordance with regulations, company policies and standards. Establishes procedures that promote the efficient workflow of the pharmacy including overseeing staff scheduling, assigning roles, coordinating activities, and soliciting team member suggestions. Responsible for opening and closing the pharmacy and shift changes.
Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. The Product Review/Retail Fill Process Pharmacist is responsible for ensuring that elements of Good Faith are present.
Collaborates with Store Manager to define and develop new strategic business opportunities.
Maintains information technology knowledge of pharmacy systems including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and point of sale registers. Supports pharmacy staff and patients with information technology. Finds opportunities to improve productivity
Ensures insurance claims are processed accurately to prevent payment rejections. Resolves patient issues by working with insurance companies and medical providers and conducting or participating in third party audits.
Follows-up with medical providers to clarify prescribed medications, dosages, refills, interactions, and allergies to suggest alternative medications, and answer medical provider questions. diagnostic testing, disease state management and other healthcare services.
Performs clinical and wellness services such as immunizations, diagnostic testing, disease state management, and other healthcare services
Partners with centralized support for patient registration, exception resolution, and assists with resolving patient issues. In virtual environments, conducts virtual product review by following specific company procedures and guidelines
Manages the maintenance, housekeeping, and improvement of the pharmacy department including repairs, cleaning, new equipment, and layout changes to ensure a functioning, presentable and efficient pharmacy.
Prepares and submits all records, reports, and other documentation as required by state and federal laws to run the pharmacy business (e.g., operating statements, performance indicator reports, supervision notes, deletions, transfers.)
People & Performance Management
Collaborates with Store Manager on pharmacy staff hiring, carries out discipline and termination, as necessary, and ensures compliance with employment laws.
Partners with Store Manager to establish expectations and goals, promote teamwork and foster a shared vision. Monitors and recognizes improvements in pharmacy staff by implementing rewards programs. Manages pharmacy staff performance by overseeing the training of pharmacy staff (e.g., using the correct processes and tools) and conducting formal performance reviews.
Identifies high potential team members and proactively collaborates with Store Manager to manage career progression.
Addresses employee relations concerns. Maintains team member morale by checking on employee welfare, addressing complaints and conflicts, and ensuring positive employee management relationship.
Training & Personal Development
Maintains required licensing/credentialing/certification as established by federal and state regulations to provide clinical services.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals and Walgreens publications and communications. Maintains awareness of developments in retail and management areas and pursues best practices to enhance business acumen and pharmacy performance.
Completes education credits and training, including learning modules, as required by the Company
Seeks professional development by monitoring own performance, solicits constructive feedback, and leverages Healthcare Supervisor and Store Manager as mentors and coaches.
Communications
Supports the Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff.
Business Performance Management
Analyzes performance data including pharmacy financials, customer service, and inventory. Manages pharmacy asset protection activities and oversees inventory management. Identifies pharmacy performance trends and opportunities for improvement.
Business Planning
Develops and maintains good relationships with local medical community including physicians, nurses, and other health care providers. Reaches out to the community to promote the pharmacy business and further enhance growth opportunities. Supports Store Manager in expanding health and wellness awareness in the community
Basic Qualifications
BS in Pharmacy or Pharm D Degree from an accredited educational institution.
Current pharmacist licensure in the states within the district.
Certified Immunizer or willing to become an immunizer within 90 days of hire.
At least 1 year pharmacy experience including prescription filling, recordkeeping, legal compliance, pharmacy operations, pharmacy software and technology systems and insurance billing. (Some states may require more specific pharmacy experience in which case those requirements would take precedent).
Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.
An average rating of at least 3.0 on the leadership behaviors on the last performance review if one is on file, and no written disciplinary actions in the last 12 months (Internal candidates only).
About Walgreens
Founded in 1901, Walgreens (****************** proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Preferred Qualifications
Supervisory experience planning, organizing, and directing the work of pharmacy staff.
At least 6 months pharmacy experience with Walgreen Co.
An average rating of 3.7 or above on the leadership behaviors on the last performance review if one is on file. (Internal candidates only)
An Equal Opportunity Employer, including disability/veterans
We will consider employment of qualified applicants with arrest and conviction records.
The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: Pharmacy Manager $5,565.00-$6,119.40 Bi-Weekly
Senior Category Merchant
Lincolnshire, IL job
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding.
From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order.
**What you will be doing:**
As a Senior Category Merchant, you will play a pivotal role in shaping the strategy and execution for high-volume and complex product lines at Quill. You'll lead a talented team, leveraging customer insights and data analytics to deliver the best value and selection for our customers through seamless online and offline experiences. Your responsibilities will span assortment planning, vendor selection, pricing strategy, negotiation, financial analysis, inventory management, promotional planning, and merchandise presentation. You'll partner cross-functionally with teams including Ecommerce, Pricing & Analytics, Marketing, Finance, and Inventory Management to achieve ambitious sales and margin goals.
This role is both strategic and tactical, giving you ownership of the product category P&L and the chance to innovate and drive results. You'll lead negotiations with vendors, develop and execute business plans, and ensure a best-in-class customer journey. If you are passionate about merchandising, thrive in a collaborative environment, and want to influence the future of B2B commerce, this is the perfect opportunity for you.
**What You Bring to the Table:**
+ Proven experience leading and managing high-performing teams.
+ Track record of driving sales, margin results, and managing large P&L accounts.
+ Experience in multiple product categories, preferably with B2B customers or sales teams.
+ Expertise in merchandising strategy, vendor negotiations, and online retail optimization.
+ Analytical mindset with the ability to interpret data and develop actionable plans.
+ Strong communication and interpersonal skills, with the ability to influence across all levels.
+ Creative, innovative approach to problem-solving and process improvement.
+ Proficiency in MS Office applications, especially Excel, PowerPoint, Word, and Outlook.
+ Excellent written, verbal communication, and interpersonal skills.
+ Attention to detail and a strategic, analytical approach.
+ Excellent communication skills with the ability to influence at multiple level.
**What's needed: Basic Qualifications:**
+ Bachelor's Degree or equivalent work experience.
+ 8+ years of relevant merchandising experience.
+ Ability to analyze data, understand key indicators, and make informed decisions.
+ Experience with online merchandising and vendor negotiations.
+ Demonstrated ability to drive sales and margin results.
**Preferred Qualifications:**
+ Experience with large P&L management and multiple product categories.
+ Background working with B2B customers or sales teams.
+ Strong strategic and analytical thinking skills with the ability to develop recommendations and action plans based on data.
**We Offer:**
+ Inclusive culture with associate-led Business Resource Groups
+ Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
+ Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
\#LI-HS1
Staples is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
For individuals with disabilities that need additional assistance at any point in the process, please call ************** for more information.
Pharmacy Technician / Pharm Tech Apprenticeship
Gurnee, IL job
Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center - interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support - including the latest technology - to grow their careers and reach their goals.
Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career.
Whether you are new to working in pharmacies or are an experienced Pharmacy Technician Apply Now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician.
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.
Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.
Models and delivers a distinctive and delightful customer experience.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Develops strong relationships with most valuable customers.
Operations
Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.
Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.
Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.
Training & Personal Development
Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.
Attends training requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
Basic Qualifications
Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evening and weekend hours.
Preferred Qualifications
Prefer six months of experience in a retail environment.
Prefer to have prior work experience with Walgreens.
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
Prefer good computer skills.
Prefer the knowledge of store inventory control.
Prefer PTCB certification.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: $17 - $20.5 / Hourly