Rent the Runway jobs in Secaucus, NJ - 61 jobs

Senior Director, Chief of Staff
Rent The Runway 4.3
Rent The Runway job in New York, NY
About Us: Rent the Runway (RTR) is transforming the way we get dressed by pioneering the world's first Closet in the Cloud. Founded in 2009, RTR has disrupted the $2.4 trillion fashion industry by inspiring women with a more joyful, sustainable and financially-savvy way to feel their best every day. As the ultimate destination for circular fashion, the brand now offers infinite points of access to its shared closet via a fully customizable subscription to fashion, one-time rental or ownership. RTR offers designer apparel and accessories from hundreds of brand partners and has built in-house proprietary technology and a one-of-a-kind reverse logistics operation. Under CEO and Co-Founder Jennifer Hyman's leadership, RTR has been named to CNBC's “Disruptor 50” five times in ten years, and has been placed on Fast Company's Most Innovative Companies list multiple times, while Hyman herself has been named to the “TIME 100” most influential people in the world and as one of People magazine's “Women Changing the World.” About the Job: This central role directly supports CEO Jenn Hyman, a recognized leader in business and innovation. Jennifer Hyman led RTR to be the only company ever to IPO with an all-female CEO, CFO and COO, and was named to the TIME 100 list of the world's most influential people. The Chief of Staff serves as the singular liaison with the CEO, acting as both a strategic partner and operational pivot point, ensuring the CEO's focus remains on the most critical priorities. You will understand the macro picture of RTR's business, ensuring alignment across the organization behind RTR's critical priorities and their flawless execution. You will lead the storytelling around RTR's business to internal and external audiences - from company town halls to board materials to external presentations. You will partner with our CEO to identify, prioritize, scope and execute on strategically significant opportunities - from M&A to Strategic Partnerships to new product initiatives. You will manage our CEO's brand and communications strategy as a strategic asset of Rent the Runway, including managing our Deputy Chief of Staff for tactical time management. This is a full-time role based in our Brooklyn headquarters. Rent the Runway is currently operating on an office-centric work model, where our corporate teams are working from the office 4 days per week, and flexibly on Fridays. This role may require travel as needed to meet strategic partners, investors, conferences, etc. as needed. Responsibilities Facilitate Executive Operating Model: Steward and manage the "rhythm of the business" for the company's leadership. This includes: stewarding the quarterly and semi-quarterly planning process, managing quarterly earnings announcement processes, tracking company-level OKRs, and setting the agenda and cadence for executive and all-hands meetings. Own High-Stakes Communications & Materials: Lead the creation, research, and refinement of materials for high-stakes audiences, including Company Town Halls, Board of Directors meetings, investor communications, and external C-level conversations. Serve as a Strategic & Operational Partner to the CEO: Identify, evaluate and execute cross-functional, special initiatives, both internal (high-profile company priorities) and external (M&A, strategic investments, and strategic partnership opportunities), acting as an extension of the CEO when necessary. Administrative Support for the CEO: Meticulously manage all aspects of our CEO's business calendar, schedule, travel, and Board of Directors meeting scheduling and coordination, including managing our Deputy Chief of Staff for support. About You: Education: MBA Preferred Experience: 8+ years of work experience, ideally a blend of: An analytical and strategy-focused role, ideally from a from a top-tier management consulting firm, investment bank, or similar environment An operating role working with executive level stakeholders to drive significant impact across a business Communication: Impeccable written and verbal communication and presentation abilities. You must be able to interact with individuals at all levels, including senior executives and board members, handling sensitive situations with poise and discretion. Corporate comms experience a plus. Strategic Acumen: You have the ability to identify, analyze and make recommendations regarding overall company strategy, strategic opportunities, etc. Operator's Mindset: A natural multitasker with a nimble business mind. You are focused on developing creative solutions and can juggle multiple competing tasks and demands without losing attention to detail. Financial Analysis: Strong financial analysis skillset, able to assess, analyze and model financial outcomes of strategic projects, opportunities, etc. Scoping Work: Skilled at tackling ambiguous problems and defining and executing strategies that clarify the problem statement, drive alignment, and deliver quantifiable business impact. High-Velocity Environment: Thrives in a dynamic, fast-moving organization with a high level of autonomy and responsibility. Stakeholder Management: Ability to manage multiple stakeholders with varying priorities and drive creative solutions and commitment to a shared goal. Dual-Focus: A "no task is too small" mindset, combined with the ability to think strategically at a 30,000-foot view. Passion: Experience in or a strong passion for fashion-tech, e-commerce, or the resale economy. Benefits: At Rent the Runway, we're committed to the wellbeing of our employees, and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to: Paid Time Off including vacation, paid bereavement, and family sick leave - every employee needs time to take care of themselves and their family. Universal Paid Parental Leave for both parents + flexible return to work program - because we know your newest family member(s) deserve your undivided attention. Paid Sabbatical after 5 years of continuous service - Unplug, recharge, and have some fun! Exclusive employee subscription and rental discounts - to ensure you experience the magic of renting the runway (and give us valued feedback!). Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment - Your health comes first and we've got you covered. 401k match - an investment in your future. Company wide events and outings - our team spirit is no joke - we know how to have fun! Office centric work - our corporate employees and technical leaders have the option to work remotely on Fridays, in accordance with Company policies. Rent the Runway is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law. _________ The anticipated base salary for this position is $219,200 to $274,000. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. By submitting your application below, you agree that you have read and acknowledge Rent the Runway's Candidate Privacy Policy, found here.
$219.2k-274k yearly Auto-Apply 7d ago

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Engineering Manager, Search Ranking & ML - Equity & Bonus
Etsy, Inc. 4.7
New York, NY job
A global marketplace for creative goods is looking for an Engineering Manager, Search Ranking. This full-time role involves leading a talented team, providing technical direction, and driving impactful improvements to Etsy's search ecosystem. Candidates should be experienced in search ranking systems and machine learning. A competitive salary of $226,000 - $294,000, equity package, and annual performance bonus included. #J-18808-Ljbffr
$226k-294k yearly 5d ago
Staff Product Manager, Customer Support
Etsy 4.7
New York, NY job
Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human. Salary Range: $185,000.00 - $241,000.00 What's the role? We are looking for a passionate product manager to help us improve the support that Etsy provides to our buyers and sellers. In particular, you would drive improving the quality of our self-service in order to provide better support experiences at scale, as well as ensuring that our buyers and sellers both feel confident that Etsy has their back when things go wrong. This is a full-time position reporting to the Group Product Manager. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. For this role, we are considering candidates based in New York. Candidates living within commutable distance of the Etsy Brooklyn Hub may be the first to be considered. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more about our Flex and Office-based work modes and workplace safety policies here. What's this team like at Etsy? This team works closely with our broader Customer Operations organization to ensure outstanding buyer and seller service. Immediate focus areas of the group include driving support accessibility, increased reliability, and overall customer delight. You'll work with a dedicated cross-functional squad that includes engineering, design, research, analytics, and product marketing and be a core liaison to other product and operations partners. What does the day-to-day look like? Lead all aspects of the squad's product vision, strategy, development, and execution. Work closely and collaboratively with design and engineering, as well as business and product partners, to build products that are effective, scalable, and easy-to-use for buyers and sellers. Integrate user research, market analysis, and customer feedback into product requirements to ensure products satisfy customer needs, as well as wants. Prioritize product roadmap through continuous iteration, user research and analysis, and experimentation. Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law. Qualities that will help you thrive in this role are: Proven experience leading complex user-facing product initiatives. Demonstrated track record of collaborating to ensure product strategy finds the right balance of moving fast and considering different perspectives. Passionate about solving ambiguous customer problems. Experience with using both qualitative and quantitative data to make product decisions and knowing when and how to balance data with intuition. Success sharing timelines, trade-offs, and risks with a broad and senior leadership group. Chatbot and/or customer support experience is a strong plus. Additional Information What's Next If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about. Our Promise At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status, or any other characteristic protected by applicable law. If, due to a disability, you need an accommodation during any part of the application or interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.
$185k-241k yearly Auto-Apply 60d+ ago
Platform Media Specialist, Paid Social & Display
Etsy, Inc. 4.7
New York, NY job
Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human. Salary Range: $100,000.00 - $130,000.00 What's the role? We are looking for analytical Marketing Specialists to join our Demand Generation team and support the optimization of low-funnel paid social and display ad campaigns! This person should be experienced in managing and scaling large-scale campaigns, implementing creative and audience testing, employing data-driven insights to design rigorous campaign and feed tests, and using automation in campaign management, bidding, and targeting to improve performance and efficiency of paid investments. This is a full-time position reporting to the Performance Media Manager, Paid Social & Display. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. For this role, we are considering candidates based in the United States. Candidates living within commutable distance of Etsy's Brooklyn Office Hub or in the San Francisco Bay Area may be the first to be considered. For candidates within commutable distance, Etsy requires in-office attendance once or twice per week depending on your proximity to the office. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more details about our work modes and workplace safety policies here. What's this team like at Etsy? The Brand Marketing team helps buyers discover what makes Etsy special, fueling Etsy's growth via audience-centric storytelling and media placements, bringing the right message to the right audience, at the right moment. We collaborate closely together and with partner teams such as Analytics, Product, and Engineering in order to automate and optimize global offsite experiences and programs at scale. What does the day-to-day look like? In this role, you'll oversee the day-to-day management of a platform specific to Etsy's low-funnel advertising program, driving performance against ambitious GMS and revenue goals. You'll manage campaigns end-to-end-including development, testing, learning, bid strategies, targeting, and optimization-while ensuring every initiative aligns with strict performance targets. In this role you will: * Build, launch, and QA campaigns including creative trafficking, catalog updates, audience implementation, and pixel/tag checks. * Manage and optimize large-scale product feeds and respective catalog sales ad campaigns through automated ad solutions. * Implement bid and budget optimizations to ensure efficient pacing and performance. * Monitor real-time performance dashboards, flagging anomalies and logging fixes in the shared ops queue. * Maintain platform hygiene through UTMs, naming conventions, and block-lists, while documenting every change for audit-ability. * Contribute to playbook improvements by logging lessons learned and proposing automation opportunities to increase efficiency and scalability. * Build platform-level reporting that rolls up into broader strategy and leadership-facing report-outs. * Collaborate with internal cross-functional partners-including strategy, engineering, data, and creative teams-to strengthen the program through feed optimizations, data integrations, and innovation in campaign execution. * Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law. Qualities that will help you succeed in this role are: * 2-4 years demonstrated success managing all aspects of large-scale social campaigns (Meta, TikTok, Pinterest, or GDN preferred) to specific KPI goals. * A strong analytical drive, with previous experience with sophisticated attribution models (multi-touch, LTV, frequency) and sufficient knowledge of major data analytics platforms (Google Analytics, Neustar, Looker, etc.) * Experience with product catalogs of over 1M+ SKUs and identified high-impact feed optimization opportunities. * Specialized skills with marketing technology platforms such as MMPs (i.e. Appsflyer, Branch), CDPs (i.e Segment, LiveRamp) and creative or feed optimization tools (i.e. Smartly.io, Feedonomics, etc.) * The ability to assess and communicate key optimization opportunities. * You are process driven and continuously look to minimize waste and address inefficiencies * Strong critical thinking skills coupled with a bias towards action so as to anticipate and navigate the constantly evolving marketing landscape * Collaborator who is able to build positive relationships across the company and drive decision-making Additional Information What's Next If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about. Our Promise At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status, or any other characteristic protected by applicable law. If, due to a disability, you need an accommodation during any part of the application or interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.
$100k-130k yearly 43d ago
Field Execution Representative
Monster 4.7
New York, NY job
Energy: Forget about blending in. That's not our style. We're the risk takers, the trailblazers, the game-changers. We're not perfect and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. Our drive is just like our athletes, unrivaled. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become on along the way. We are much more than a brand here. We are a way of life, a mindset. Join us. A Day in the Life: As a Field Execution Representative at Monster Energy, you'll unleash your passion and drive to conquer sales distribution goals. You'll use your dynamic energy to expand our presence in retail outlets and boosting points of interruption. You'll also ensure that every executional element in our company/distributor commercial plans is flawlessly executed, making our brand stand out. With your enthusiasm for merchandising and eye for detail, you will invigorate product displays in cold vaults and coolers, creating eye-catching arrangements that capture attention. Your contribution will be vital in driving our brand's success and making a lasting impact in the market. The Impact You'll Make: Route level relationships with store managers on their specific route Merchandising product in the cold vault and in coolers Expanding cold space in all accounts where applicable Management and placement of point of sale (POS) materials both in and outside of accounts Responsibly care for program materials and assets of company Punctuality, adherence to shift schedule demanded. Maintain the brand appearance and wear proper attire Ensure professionalism, exceptional communication, and proactive interactions with customers and internal team members Who You Are: Prefer a bachelor's degree in the field of --Business, Marketing, or related field of study Experience Desired: Minimum 1 year of experience in sales Additional Experience Desired: Minimum 1 year of experience in customer facing role Preferred Certifications: Must have a clean driving record. Must be 21 years of age or older Monster Energy provides a competitive total Compensation. This Position has a range of $19 -$26/ hourly. The actual pay may vary depending on your skills, qualifications, experience, and work location.
$19-26 hourly 30d ago
Senior UX Researcher, Machine Learning
Etsy 4.7
New York, NY job
Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human. Salary Range: $136,000.00 - $176,000.00What's the role? We're looking for a Senior User Experience Researcher who's passionate about blending data science and human insight to shape how our machine learning systems - powering Search, Recommendations, and Ads - help people discover the things they love. This is a full-time position reporting to the Product Research Manager. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. For this role, we are considering candidates based in the United States. Candidates living within commutable distance of Etsy's Brooklyn Office Hub or in the San Francisco Bay Area may be the first to be considered. For candidates within commutable distance, Etsy requires in-office attendance once or twice per week depending on your proximity to the office. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more details about our work modes and workplace safety policies here. What's this team like at Etsy? The Search, Recommendations, and Ads ML teams work on systems that influence nearly every buyer and seller experience on Etsy. Together, you'll explore how customers interact with algorithms - how they search, how they browse, and how they trust what they see - and ensure our models reflect the diversity, creativity, and authenticity of our community. What does the day-to-day look like? Design and lead research that blends quantitative analysis with qualitative storytelling to illuminate how buyers and sellers experience Etsy's machine-learning-powered features (e.g., data-driven segmentation, survey analysis, journey mapping). Partner with ML engineers and data scientists to identify where human insights can inform model training, evaluation, and optimization. Study how users interpret algorithmic recommendations, search results, and ad placements - and how those systems can better align with user intent, expectations, and delight. Combine attitudinal data derived from interviews, usability studies, and surveys with behavioral and analytics data to identify impactful opportunities to improve our ML models. Develop evaluation frameworks that combine quantitative metrics (relevance, engagement, fairness) with human experience measures (trust, satisfaction). Communicate insights through engaging storytelling - turning data, quotes, and trends into clear guidance for cross-functional partners. Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law. Qualities that will help you thrive in this role are: You're fluent in both human stories and statistical models - equally comfortable running regressions or facilitating a cross-functional strategy workshop. You've led user research in complex, data-driven environments and have 3+ years of experience influencing product decisions. You are confident with qualitative and quantitative user research methods like contextual inquiry, usability testing, survey design, and diary studies. You have experience with database querying (BigQuery / SQL) and are familiar with statistical programming (R, Python) and advanced analytics. You have experience with AI-powered products (e.g., large language models, conversational AI, generative AI) and a robust understanding of the underlying technology and unique user challenges. You are familiar with human-in-the-loop workflows, reinforcement learning from human feedback (RLHF), or model interpretability. You love collaborating across disciplines - translating between the perspectives of machine learning engineers, designers, and product managers. You're motivated by making technology more human, transparent, and trustworthy. Bonus Points You have experience researching or supporting Search, Recommendation, or Ads systems in large-scale marketplaces. You hold a Master's or Ph.D. in Human-Computer Interaction, Data Science, Statistics, Cognitive Science, Sociology, or a related field. Additional Information What's Next If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about. Our Promise At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status, or any other characteristic protected by applicable law. If, due to a disability, you need an accommodation during any part of the application or interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.
$136k-176k yearly Auto-Apply 16d ago
Senior Android Product Designer, Search
Etsy 4.7
New York, NY job
Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human. Salary Range: $149,000.00 - $193,000.00What's the Role? As a Senior Android Product Designer dedicated to the Search experience, you will play a critical role in how millions of users discover and find what they love on the Android platform. You will own the end-to-end design of our search journeys, from initial query input to results refinement and zero-state strategies. This is a full-time position reporting to the Android's Senior Product Design Manager. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. For this role, we are considering candidates based in the United States. Candidates living within commutable distance of Etsy's Brooklyn Office Hub or in the San Francisco Bay Area may be the first to be considered. For candidates within commutable distance, Etsy requires in-office attendance once or twice per week depending on your proximity to the office. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more details about our work modes and workplace safety policies here. What's this team like at Etsy? You will be embedded in a cross-functional Search Squad alongside a Product Manager, 4-6 Engineers (including Android specialists), a Researcher, and a Data Analyst. Your mission will be to improve the discovery funnel and increase customer conversion and engagement through exceptional design. What does the day-to-day look like? Driving Discovery: Leading the initial phases of product work, running workshops, and helping define product requirements and design strategy specifically for the Android platform. Search Innovation: Designing and iterating on complex user flows for core search functions, including query building, results page interaction, filtering, and visual search features. Testing & Validation: Creating high-fidelity Android-native prototypes and testing hypotheses directly with users to collect feedback and validate design decisions. Experimentation: Partnering with Engineering and Data Science to launch A/B tests, evaluating performance metrics, and iterating on designs based on concrete data (e.g., click-through rates, conversion). System Design: Designing at a system level, effectively applying and contributing to our existing design system to ensure consistency, scalability, and adherence to Android Material Design principles. Leadership: Presenting and articulating your design solutions, process, and rationale to peers, stakeholders, and senior leadership, both asynchronously and in-person. discovery phases and helping define product requirements Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law. Qualities that will help you thrive in this role are: You have 4+ years of professional experience working in product design, with a focus on mobile platforms (Android required). Demonstrated experience designing high-volume, complex user flows in areas such as Search, Discovery, or Commerce/Marketplace experiences. Expert proficiency designing for the Android ecosystem, including an in-depth understanding of Material Design, platform capabilities, and common interaction patterns. A strong portfolio that showcases highly developed design skills, including end-to-end flows, high-polish prototypes, and the successful application of a design system. Proven track record of partnering effectively with cross-functional teams to identify and define opportunities, and implementing those ideas with positive results. Business-level fluency in English (written and verbal) is required for cross-team collaboration. As a Senior Designer, you will be expected to: Operate Independently: Own the design strategy and execution for your domain with minimal supervision. Mentorship: Provide thoughtful mentorship and guidance to other designers, elevating the overall quality of the team's work. Elevate the Craft: Be a key contributor to the design team's culture, process, and tooling, continually seeking ways to improve quality and efficiency. Influence: Leverage strong soft skills-listening, negotiating, and clear articulation-to align diverse stakeholders toward the best customer outcomes. Additional Information What's Next If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about. Our Promise At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status, or any other characteristic protected by applicable law. If, due to a disability, you need an accommodation during any part of the application or interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.
$149k-193k yearly Auto-Apply 9d ago
Senior Design Systems Manager - Scale UX (Equity + Bonus)
Etsy, Inc. 4.7
New York, NY job
A global creative goods marketplace is seeking a Senior Product Design Manager to lead the design systems team. This full-time position involves establishing design quality standards while managing and mentoring a team of product designers. Candidates should have extensive experience in product design and a strong track record in team leadership. The role supports remote work but requires some office attendance for local candidates. Benefits include competitive salary and equity package. #J-18808-Ljbffr
$153k-207k yearly est. 1d ago
Fiber Field Technician - Installation
Honest Networks, LLC 4.7
New York, NY job
About Honest Networks Honest Networks is dedicated to delivering high-quality and affordable internet service as a catalyst for community growth, fostering learning, creativity, and enjoyment. We are a rapidly expanding, venture-backed internet service provider headquartered in Manhattan. We focus on offering gigabit internet service at transparent and affordable prices, all while providing exceptional customer service. We achieve this goal by employing individuals with high integrity, a strong work ethic, and a passion for continuous learning. If working in a fast-paced, results-oriented, and mission-driven environment excites you, we encourage you to apply and join our team. Learn more at *************** About the Role * Honest Networks is seeking Field Technician Installers who are enthusiastic about expanding our internet network services! As an Installer, your primary responsibility will be installing equipment, terminating connections, conducting tests, and troubleshooting various cabling for our residential customers. We cover metro regions in New York City, suburban neighborhoods like Westchester County, NY, and nearby cities like Jersey City, NJ, and Stamford, CT. * This position offers a dynamic, fast-paced work environment where you will be responsible for independently completing up to 5 residential installations per day. As an Installer, it is essential to be comfortable and willing to utilize public transportation to commute to and from appointments within New York City and the surrounding areas. * At this time, Honest Networks does not offer visa sponsorship or work authorization assistance. * Responsibilities: * Install networking equipment in customers' apartments, ensuring proper setup and configuration. * Monitor network performance and promptly address and resolve connectivity issues to maintain optimal service. * Provide knowledgeable guidance to customers on optimizing network performance and resolving basic connectivity issues or concerns. * Ensure excellent customer service by addressing concerns promptly and professionally. * Collaborate with Honest's management and staff to resolve complex networking issues promptly. * Maintain accurate records of troubleshooting activities, including detailed problem descriptions, actions taken, and resolutions implemented. * Manage appointment calendar and meet scheduled appointment windows.
$32k-47k yearly est. 60d+ ago
Manager, AI Support Experience and Tooling
Bumble 4.8
New York, NY job
The AI Support Experience Manager plays a key role in shaping the future of customer support by building, optimizing, and expanding our AI-driven support model. This role is responsible for managing the performance, workflow design, and continuous improvement of our AI support tools-ensuring they deliver efficient, high-quality experiences for our customers while reducing dependency on manual support. Working closely with Product POCs, Support Operations leadership, and our AI platform's customer success team, this person will ensure our AI tools evolve to meet business needs, integrate seamlessly into our support ecosystem, and continuously deflect lower-value work from human agents-enabling the team to focus on complex, relationship-driven interactions. This role requires hands-on experience managing and optimizing AI and CRM systems, particularly Sierra AI and Zendesk, to ensure seamless integration across customer support workflows.Key Responsibilities AI Workflow Management & Optimization: Build, configure, test, and maintain AI-driven workflows and automations in Sierra AI and Zendesk, ensuring efficient and accurate customer issue resolution, and that the ecosystem evolves with business needs. Identify new SOPs, contact drivers, and support processes that can be automated or AI-assisted to increase containment and reduce cost per contact. Regularly test and refine conversation flows, intents, and escalation paths to improve accuracy and user experience. Collaborate with Knowledge and Operations teams to ensure AI workflows are supported by accurate and up-to-date content. Performance Monitoring & Quality Management: Track and report on key performance indicators (containment, deflection, handle time, bot CSAT, etc.) using Sierra AI and Zendesk analytics to surface insights and drive improvements. Analyze AI interactions to identify quality gaps, intent mismatches, and opportunities for retraining or optimization. Develop and maintain dashboards or reports to share performance trends with Support Operations leadership. Establish a quality review process for AI responses to ensure tone, clarity, and empathy align with brand standards. Cross-Functional Partnership & Collaboration: Partner with Product POCs, Support Operations, and Knowledge Management to design scalable, AI-enabled solutions for emerging customer needs. Partner with internal systems and tooling teams (Data, QA, and Engineering teams, etc.) to ensure AI and support technologies work cohesively to optimize the end-to-end agent and customer experience. Work with frontline leaders to identify pain points and translate them into AI-enabled improvements or workflow changes. Support change management efforts as tasks transition from manual handling to AI-assisted resolution. Vendor & Platform Relationship Management: Maintain and grow the partnership with the AI platform's Customer Success and Product teams-advocating for enhancements that support our customer experience vision. Act as the primary operational liaison for AI-related escalations, feature requests, and roadmap alignment. Ensure the AI vendor's performance and capabilities are regularly reviewed and optimized against business goals. Operational Impact & Continuous Improvement: Drive measurable improvements in support cost efficiency, team productivity, and customer satisfaction through AI adoption. Document and scale AI-supported SOPs and automations across multiple contact types. Promote adoption of AI tools internally, creating awareness and training programs for Support teams. Stay informed on AI industry trends and emerging technologies relevant to support operations; proactively recommend opportunities for innovation. Success Metrics: Increased AI containment rate and deflection from human support. Improved customer satisfaction (CSAT/NPS) for AI-assisted interactions. Reduction in manual ticket volume for low/medium-complexity contacts. Faster resolution times across AI workflows. Documented and scaled AI-supported SOPs and automations. Strengthened partnership with the AI platform team, resulting in product improvements aligned with business goals. Qualifications 5+ years in Customer Support Operations, QA, or Tool Ownership, ideally within a SaaS or app-based technology company. 2+ years of people leadership experience, with a track record of developing and guiding team members. Demonstrated experience configuring, monitoring, and optimizing AI support tools - particularly Sierra AI - and managing CRM systems such as Zendesk (user management, omnichannel routing, and knowledge base design). Strong analytical mindset with experience interpreting operational data and performance metrics. Proven ability to translate support SOPs into scalable, technology-enabled workflows. Excellent communication skills-able to partner across technical and non-technical teams. Curious, innovative mindset with a passion for emerging AI technologies and customer experience transformation. Preferred Experience Exposure to prompt design, conversation flow design, or similar. Familiarity with AI analytics and feedback loops (training data, accuracy, and confidence scoring). Prior involvement in support technology roadmap planning or vendor management. $110,000 - $135,000 a year About UsBumble Inc. is the parent company of Bumble Date, BFF, and Badoo. The Bumble platform enables people to build healthy and equitable relationships, through Kind Connections. Founded by Whitney Wolfe Herd in 2014, Bumble was one of the first dating apps built with women at the center and connects people across dating (Bumble Date) and friendship (BFF). BFF is a friendship app where people in all stages of life can meet people nearby and create meaningful platonic connections and community based on shared interests. Badoo, which was founded in 2006, is one of the pioneers of web and mobile dating products. Inclusion at Bumble Inc. Bumble Inc. is an equal opportunity employer and we strongly encourage people of all ages, colour, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, people with disabilities, and neurodivergent people to apply. We're happy to make any reasonable adjustments that will help you feel more confident throughout the process, please don't hesitate to let us know how we can help.In your application, please feel free to note which pronouns you use (For example: she/her, he/him, they/them, etc). AI in Bumble Inc. Hiring At Bumble, we may use AI tools to support parts of our recruitment process - such as helping us record, transcribe, and summarize conversations, and supporting job alignment by comparing resumes and job descriptions to highlight skills and potential roles that may be a good match. These tools help us work more efficiently and stay focused on you during our conversations. Importantly, all hiring decisions are made by people. AI is used only to support our team's efficiency and improve the candidate experience - not to evaluate or decide on your candidacy. Participation in AI-supported interviews and conversations is completely voluntary and will not impact your candidacy. If you'd prefer to opt out, simply let your recruiter or interviewer know at the start of a call, or anytime during the interview or conversation. Summaries and related data are retained only as long as needed in line with our internal data retention policies. If at any point you'd like a transcription or summary deleted, please contact your recruiter directly.For further information on how we hold and manage your data, please refer to our Privacy Policy.
$110k-135k yearly Auto-Apply 6d ago
Senior Data Scientist, Lifecycle Marketing
Etsy 4.7
New York, NY job
Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human. Salary Range: $140,000.00 - $182,000.00 What's the role? We are looking for a Senior Data Scientist to join our Lifecycle Marketing Analytics team in Brooklyn supporting Etsy's Lifecycle CRM program! This is a full-time position reporting to the Sr Manager, Analytics. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. This role requires your presence in Etsy's Brooklyn Office once or twice per week depending on your proximity to the office. Candidates living within commutable distance of Etsy's Brooklyn Office Hub may be the first to be considered. Learn more details about our work modes and workplace safety policies here. What's this team like at Etsy? The Growth Analytics team helps drive the success of marketing efforts at Etsy by providing significant insights, industry-leading measurement techniques, and access to the metrics, data, and tools needed for decision-making and optimization. We partner with our peers in marketing, analytics, research, product, engineering, and finance through all stages of development: identifying initial opportunities, refining the user experience, analyzing the impact of our efforts, and highlighting improvement areas. Ultimately, the team's work strengthens Etsy and helps continuously improve the Etsy experience. Learning new skills and techniques is not only a requirement but a perk of the job. We are always looking for opportunities to improve. Our mission is to demystify marketing with insights grounded in data, telling the story of how we attract and retain our users to teams, to senior management, and to the community. What does the day-to-day look like? Use rigorous, transparent analytical methods and experimentation to drive the strategy and execution of Etsy's CRM for Buyer & Seller Retention campaigns across multiple channels. Design and analyze experiments based on sound statistical theory, help teams set great hypotheses, and deliver robust analysis of experiment results. Drive forward strategy for CRM partners by transforming raw data into meaningful and impactful analyses characterized by strong data governance, technique clarity, and clear documentation. Play a foundational role in deciding how we can best engage and grow Etsy users by determining and prioritizing opportunities for growth through analysis of behavioral and transactional data. Raise the skill level of the entire analytics team through the creation of exemplary work, mentorship, and the introduction of better practices, processes, and tools. Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law. Qualities that will help you thrive in this role are: You have 4+ years experience as a data scientist or data analyst in which you have extracted meaning from big data sets with little engineering support. You should have experience guiding and scaling marketing efforts and a deep understanding of marketing theory and practice, particularly for performance/growth marketing. This includes but is not limited to experience with measurement techniques, such as customer lifetime value, attribution models, marketing mix models, and experimental design. You have mastery of SQL (experience with BigQuery a plus), are proficient in R/Python and other scripting/automation techniques. You actively try new approaches to advance your technical skills. Bonus points for experience with Looker, Tableau, or other data visualization software. You are an expert in sophisticated statistical analyses and have experience with advanced methods (ex. Propensity Score Matching, Causal Impact, Regression Models). You are adept at owning and communicating your insights, verbally, visually, and in writing to peers and leaders at all technical comprehension levels. You are able to distill complex findings into impactful recommendations. You are passionate about reproducible work and have picked up tools to this end; you have acted as a mentor, teaching others how to make their own work better and more efficient. Strong, independent, analytical problem solver who enjoys thinking about and solving complex and nuanced problems Additional Information What's Next If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about. Our Promise At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status, or any other characteristic protected by applicable law. If, due to a disability, you need an accommodation during any part of the application or interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.
$140k-182k yearly Auto-Apply 23d ago
Consumer Engagement Team Ambassador - Monster
Monster 4.7
New York, NY job
Energy: Forget about blending in. That's not our style. We're the risk-takers, the trailblazers, the game-changers. We're not perfect, and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. But our drive is unrivaled, just like our athletes. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become along the way. We are much more than a brand here. We are a way of life, a mindset. Join us. â¯ A day in the life: The Consumer Engagement Team all about excitement and yep, you guessed it - ENERGY! Your job is to get cans in hands while driving a national marketing program. Cans in Hands: You'll be travelling to local Monster branded events with the goal of bringing energy to the crowd through sampling and eye-catching merchandising. Brand Ambassador: You'll embody the Monster Energy brand and get others excited about our product too! Building Impactful Relationships: Boost opportunities for our sales division by building and maintaining relationships with key accounts. The impact you'll make: Ambassadors will have several Roles and Responsibilities related to consumer engagement & merchandising including, but not limited to the following: Consumer Engagement Actively generate trial of Monster Energy through guerrilla sampling Approach consumers who “need” energy and generate trial Distribute POS as required to consumers to reinforce brand loyalty Responsibly care for program materials assets for Monster Energy Company. Arrive on time and adhere to shift schedule Maintain the brand appearance and wear proper uniform Ensure professionalism, exceptional communication, and proactive interactions with consumers Respond in a timely manner to Consumer Engagement Team Lead and Regional Field Manager as needed Assist in managing inventory of regional storage units Assist in recruiting additional team members as needed Lead or support event planning, logistics and other aspects of partnerships as needed Merchandising Merchandise MEC products in the cold vault and in coolers As assigned, conduct routine store checks to ensure MEC products are stocked on shelves according to in-store schematics Check that all Point of Sale (POS) is correctly and accurately displayed at store level including; but not limited to, pricing, promotional signage and displays. Transmit daily account data via app-based tools Who you are: Must be able to stand for long periods of time May be required to travel when necessary Must be able to lift up to 40 lbs when required Must have a clean driving record Must be 21 years of age or older Must be flexible and able to work a variety of shifts (2 shifts per month required) including days, nights, weekends, holidays and special events. Must be able to commute to storage warehouse located in 11101 zip code. *Scheduled hours up to Management discretion. “This position has an annual estimated hourly pay range of $20.00 - $21.00. The actual pay may vary depending on your skills, qualifications, experience, and work location.”
$20-21 hourly 60d+ ago
Construction Technician
Honest Networks, LLC 4.7
New York, NY job
About Honest Networks Honest Networks is dedicated to delivering high-quality and affordable internet service as a catalyst for community growth, fostering learning, creativity, and enjoyment. We are a rapidly expanding, venture-backed internet service provider headquartered in Manhattan. We focus on offering gigabit internet service at transparent and affordable prices, all while providing exceptional customer service. We achieve this goal by employing individuals with high integrity, a strong work ethic, and a passion for continuous learning. If working in a fast-paced, results-oriented, and mission-driven environment excites you, we encourage you to apply and join our team. Learn more at *************** About the Role * Honest Construction Technicians would be responsible for constructing and building out our network in residential apartment complexes and office buildings in NYC, Northern NJ, CT, and Philadelphia. * Technicians run fiber and ethernet through building risers; mount and install networking equipment in MDF/IDF closets; and set up and align radios on rooftops. * This is a fast-paced environment where you are likely working with 1 other person, setting up 2-3 buildings per month. Personal Attributes * Comfortable working in a fast-paced environment * Experience working with hand/power tools * Excited to learn: we are looking for technicians who have strong technical competency but are always interested in continuously learning * Problem solving attitude: able to troubleshoot issues
$42k-54k yearly est. 60d+ ago
Product Research Manager, Growth
Etsy 4.7
New York, NY job
Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human. Salary Range: $174,000.00 - $226,000.00 What's the Role? We are looking for a UX Research Manager to lead the research team and guide product strategy for our Retention and Growth organization. As the UX Research Manager you will be responsible for leading a group of UX Researchers that partner with teams of product managers, designers, analysts, and engineers as they plan, test and refine great experiences for our buyers and sellers. Do you find joy in delivering insights that drive decisions for our business? If so, this could be the perfect match. This is a full-time position reporting to the Director, Research. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. For this role, we are considering candidates based in the United States. Candidates living within commutable distance of Etsy's Brooklyn Office Hub or in the San Francisco Bay Area may be the first to be considered. For candidates within commutable distance, Etsy requires in-office attendance once or twice per week depending on your proximity to the office. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more details about our work modes and workplace safety policies here. What's this team like at Etsy? The Research team at Etsy helps the company understand our community of buyers and sellers and ensures they're central to our decision making. Our insights are part of the vernacular at Etsy and play a key role in building confidence around product decisions and our overall business strategy. The Growth org focuses on building a sustainable flywheel of buyer acquisition and retention to continue Etsy's growth and relevance among shoppers globally. The team thinks about driving buyer loyalty, Etsy's offer strategy, push and email notifications, and so much more. Day to day you'll collaborate with Product and Marketing stakeholders to accelerate growth across the buyer and seller experience. What does the day-to-day look like? Lead a team of 3+ UX researchers, mentoring them on UX methods, prioritization and career development Guide researchers on study design and wide range of generative and evaluative methods, including mixed-methods planning with quant and market researchers Apply agile research techniques and explore new ways to deliver rich insights in a fast paced environment Collaborate and communicate in a way that amplifies the voice of our customers, ensuring that the teams' insights are embedded and acted upon Partner with peer managers on other teams or in other departments-such as Design, Product Management, Engineering, and Analytics Run your own projects when the need arises Partner with other research managers to grow and develop the research team via our toolkit, talent, and socialization techniques Recruit and hire outstanding researchers and facilitate their onboarding experience Directly contribute to our Research team's strategy and focus areas Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law. Qualities that will help you thrive in this role are: 5+ years experience in applied product research, and has led research before in a growing company, ideally in a B2C or e-commerce company. You have 2+ years previous research management experience developing and motivating an impactful UX research team, and enjoy coaching others on how to progress in their careers You lead by example, and have a track record of influencing product decision-making with a strong point of view and inspirational, action-orientated research You care deeply about understanding customer needs and delivering the best experience for them You balance rigor and speed-to-learning, and guide your teams on research plans and methodologies that do the same You're confident using creative socialization techniques You triangulate data, and are able to spot trends and opportunities through synthesizing various qualitative and quantitative inputs You are a connector and have a high comfort level in building relationships and collaborating with internal and external relationships with key partners (Product, Marketing, Legal, Ops, etc.) You have a growth mindset, and lead with curiosity and a continuous learning approach Additional Information What's Next If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about. Our Promise At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status, or any other characteristic protected by applicable law. If, due to a disability, you need an accommodation during any part of the application or interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.
$174k-226k yearly Auto-Apply 60d+ ago
Software Engineer II, SRE
Etsy 4.7
New York, NY job
Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human. Salary Range: $135,000.00 - $175,000.00 What's the role? Etsy's Services Infrastructure group is looking for a Site Reliability Engineer II to join us in our mission of building and supporting reliable large scale Kubernetes infrastructure. The SRE team owns several aspects of business critical services(search retrieval and ranking) & Machine Learning Models infrastructure(Kubernetes hosted on Google Cloud) that enable engineers to efficiently build and release, as well as support the uptime of critical systems behind etsy.com. You will be playing an instrumental role in crafting the future architecture of how we run our systems in the cloud while being part of a dynamic international team. You'll get exposure to a variety of technologies ranging from Kubernetes, Golang, LLMs, Model Serving, Search Retrieval & Ranking and more as you build systems to support the services that support our 86M active buyers and 5.5M sellers! As the Software Engineer II, SRE you will drive the adoption of containers and Kubernetes, improve reliability, automating the operations and providing a self-service runtime platform to accelerate Etsy's product & ML engineering, and contribute to the design and implementation of Observability & CI/CD on top of Kubernetes. Do you find joy in improving developer velocity and have the itch to work on complex large-scale distributed systems? If so, this could be the perfect match. This is a full-time position reporting to the Senior Engineering Manager. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. For this role, we are considering candidates based in the United States. Candidates living within commutable distance of Etsy's Brooklyn Office Hub or in the San Francisco Bay Area may be the first to be considered. For candidates within commutable distance, Etsy requires in-office attendance once or twice per week depending on your proximity to the office. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more details about our work modes and workplace safety policies here. What's this team like at Etsy? This team improves the Developer experience around build, deploy, release and observing services and ML Models transparently on Google Kubernetes Engine. They work on 20+ Kubernetes clusters with hundreds of nodes running services with low latency requirements. This team also standardizes cluster and application security with common admission policies and container vulnerability, as well as establishing standard SLI/O for all services running on Kubernetes. This team works closely with many product and enablement teams across Etsy. This team handles 20+ Kubernetes clusters with hundreds of nodes running services with low latency requirements. Build and support the CI/CD platform (Buildkite) used by more than a few hundred engineers to deploy their workloads to GKE. Maintain and upgrade GKE addons(CertManager, Gatekeeper), ingress controllers (Contour, Envoy), and various telemetry components (kube-prometheus, AlertManager, Karma) and Container Security. Here's a sneak peek into our Roadmap for the next year Support multiple Search, ML & Gen AI teams to efficiently utilise GPUs across different zones and regions. Evaluate Build vs Buy decisions within LLM space. Enable service mesh across GKE and enable a native way of accessing services across the stack. Standardizing cluster and application security and container vulnerability scanning (both during build and run time) What does the day-to-day look like? Administer GKE clusters and automate operations like provisioning and service observability. Support the partner teams running their workloads on the Kubernetes Platform. . Provide guidance and collaborate with multi-functional engineering teams to streamline and improve the adoption of Kubernetes Build paved paths for wider product engineering with codelabs, documentation, automation and self-service portals to develop, deploy and operate services on GKE. Participate in an on-call rotation and seek opportunities for reducing toil and avoiding technical debt to reduce support and operations load on the team. Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law Qualities that will help you thrive in this role are: You have strong software engineering and coding skills and ability to write high performance production quality code. You have 2+ years of experience in systems/infrastructure engineering or SRE or DevOps roles, preferably in a cloud environment. Exposure to container orchestration systems like Kubernetes (traffic ingresses, cluster networking/administration, pod security policies). Experience iterating on multiple projects on a collaborative team, each of which may have taken months or longer to complete. Proficiency in one programming language like PHP, Python, or Go. Hands-on experience with Infrastructure As Code tooling like Terraform and configuration management tooling like Chef/Ansible. Hands on debugging experience with Linux based operating systems. Working knowledge of ML Operations(MLOps) is nice to have. Willing to work with and improve on code you did not originally write. You understand that being an effective software engineer is as much about communicating with people as it is about writing code. Additional Information What's Next If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about. Our Promise At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status, or any other characteristic protected by applicable law. If, due to a disability, you need an accommodation during any part of the application or interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.
$135k-175k yearly Auto-Apply 57d ago
Assistant Store Leader, Product
Everlane 3.6
New York, NY job
At Everlane, we believe that luxury should be as effortless as it is conscious. That's why we partner with ethical factories, work with premium and sustainably sourced materials, and do our part to leave the industry cleaner than we found it. There's a lot more work to be done, and we're excited to be growing a team of motivated humans that are up for the challenge. This role is responsible for overseeing the flow of product from arriving in shipment to merchandising the sales floor. You balance the art and science of driving the business, equally thoughtful about the product and results. You are our on-site inventory expert who oversees the back of house operations, and you understand how it directly impacts our product life-cycle. You are responsible for presenting a compelling store environment that is the embodiment of the Everlane ethos and aesthetic IRL. You are detail-oriented and use the brand and customer lenses to guide your decisions. You enjoy planning and problem-solving to help create a best-in-class store experience that is beautifully simple. You motivate a team of product-enthusiasts to exceed results. You manage the store's expenses with a tight grip on the wallet and you see the store as if it was your home and initiate any physical upkeep. As an Assistant Store Leader, you: Foster a space where team members are continuously developed and work effectively together to meet company's goals Actively asses key financial indicators to identify strengths and opportunities that advance the business Get the most out of your team and resources, finding ways to get work done and holding self and others accountable Apply lessons from different experiences to new situations and create opportunities for self and others to develop Your day to day: Lead the in-store customer journey and bring our service model to life while providing direction and feedback to your team Map and plan new launches on a weekly and monthly basis; use business insight, resources, and feedback to inform store flow and merchandising decisions Lead and execute monthly product flow and assortment adjustments by focusing on key volume drivers and react quickly to sell-through to maximize business and productivity Responsible for the execution and maintenance of the store's presentation standards and leads the applicable training and coaching In charge of inventory integrity through managing in-store processes and procedures Oversee in-store replenishment and is responsible for size integrity on the sales floor, and communicates sell through concerns as necessary Oversees supply procurement, in-store technology, and facility maintenance We'd love to hear from you if you have: 2+ years of leadership experience Strong written and verbal communication skills The ability to work closely and effectively with the rest of your store leadership team Strong organization skills and are excited about the details A proven track record of hiring, leading and developing effective store teams A fan of Everlane, our product, and our values What is expected of you: Must bend, reach, and stretch for product, as well as lift, carry, and move at least 40 pounds Have flexible availability that supports the needs of the business, including nights, weekends, and holidays Must regularly move around all areas of the store and be accessible to customers The Fine Print: At Everlane, we carefully consider a wide range of compensation factors, including your background and experience. These considerations can cause your compensation to vary. The hourly pay range for this role is $xx - $xx. Everlane is reacting to what retail will look like post COVID-19 so flexibility and resilience is key. Keeping a clean and organized space for everyone's health and safety will be a top priority in this role. This job summary is intended to describe the general nature and level of work leaders assigned to this job perform. It is not intended to include all duties and responsibilities but provide a baseline summary. Full details of expectations and responsibilities will be provided upon hire. Everlane is deeply committed to respecting and protecting your data privacy. For information on our privacy practices, please review our Privacy Policy.
$33k-42k yearly est. Auto-Apply 60d+ ago
Senior Manager, Paid Social Creative
Etsy 4.7
New York, NY job
Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human. Salary Range: $148,000.00 - $192,000.00 What's the role? We're looking for a Senior Manager of Paid Social Creative to join Etsy's Brand Marketing team! This is an exciting opportunity to drive the creative vision and scale production of paid social advertising within our in-house content studio. As the leader of our Paid Social Content team, you'll guide a group of creative strategists and producers developing performance-driven content across TikTok, YouTube, Meta, Pinterest and emerging platforms. You'll shape the creative frameworks, concepts and testing methodologies that connect Etsy's brand with audiences in authentic and measurable ways. This is a full-time position reporting to the Director of Performance Creative. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. This role requires your presence in Etsy's Brooklyn Office once or twice per week depending on your proximity to the office. Candidates living within commutable distance of Etsy's Brooklyn Office Hub may be the first to be considered. Learn more details about our work modes and workplace safety policies here. What's this team like? The Brand Marketing team helps buyers discover what makes Etsy special, fueling Etsy's growth through audience-centric storytelling and media placements, bringing the right message to the right audience, at the right moment. We collaborate closely with teams like Brand Strategy, Analytics, Product, and Engineering to automate and optimize global offsite experiences and programs at scale. What does the day-to-day look like? Lead and inspire a high-performing team of creative strategists and producers developing full-funnel paid social content-from brand storytelling to conversion-driving campaigns. Set the creative vision and platform-specific strategies that translate audience insights into engaging, high-performing content. Collaborate cross-functionally with Brand Strategy, Full-Funnel Media and our in-house Content Studio to bring cohesive campaigns to life. Champion creative excellence and efficiency, ensuring every piece of content reflects Etsy's brand voice and meets business goals while scaling our output. Innovate and experiment with new tools, formats, creators and cultural trends to keep Etsy's creative at the forefront of the paid social landscape. Drive efficient workflows and resource allocation to meet growing creative needs while maintaining exceptional quality. Build a culture of learning, developing creative testing methodologies and measurement frameworks to continually optimize our content. Foster growth and development by mentoring team members, supporting their professional development while shaping the future of our in-house studio. Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law. Qualities that will help you thrive in this role: 8-10+ years of experience in digital advertising, creative strategy or performance marketing-preferably within a creative or media agency or in-house marketing team. Deep understanding of the paid social landscape, formats, success metrics and creative best practices across platforms. Proven success building and leading teams that deliver high-quality, high-volume creative that performs. Sharp creative instincts rooted in culture, with the ability to connect ideas to audience behavior and business impact. Strategic thinker who can translate brand strategy and performance goals into actionable creative frameworks. Highly collaborative -- you thrive at building strong working relationships with cross-functional teams and partners Comfortable with data and experimentation, able to translate performance insights into creative direction. Passion for Etsy's mission to keep commerce human, and for the creativity and craftsmanship of small business owners. Additional Information What's Next If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about. Our Promise At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status, or any other characteristic protected by applicable law. If, due to a disability, you need an accommodation during any part of the application or interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.
$148k-192k yearly Auto-Apply 52d ago
Senior Accountant
Honest Networks, LLC 4.7
New York, NY job
Rapidly growing NYC-based internet provider looking to hire Senior Accountant to join our team. Working closely with leadership, this position will play an integral role in supporting and building out the successful financial operations of the organization. This role will also work collaboratively with the Accounts Receivable analyst, Accounts Payables analyst, Senior Finance Director and future Financial Planning & Analysis Analyst. The ideal candidate will be based in the NY metro area with the ability to work from Honest HQ in lower Manhattan approximately 2-3 days per week. Candidates in NJ, CT & PA are also encouraged to apply.
$62k-82k yearly est. 60d+ ago
Network Engineer (NY/NJ/CT/PA)
Honest Networks 4.7
New York, NY job
Job Description Honest Networks is hiring a Network Engineer to join our rapidly expanding team. The hours for this full-time position would be 8am-4pm from Tuesday-Saturday. Primary Responsibilities Responding quickly and thoughtfully to incoming support inquiries and issues. Communicating directly with existing and prospective customers via phone, text, web chat, and email. Advanced troubleshooting of Wi-Fi and other WAN/LAN networking issues. Providing direct support to the lead engineer. This job is not remote and is based in either New Jersey, New York, Connecticut or Philadelphia. Requirements Technical Skills Working knowledge of IP protocols (TCP/UDP), dynamic routing, OSPF/BGP Strong familiarity with fiber optic networking (working with SFP modules, SM fiber cabling) Comfortable working in command line environments with Cisco/Juniper, bonus: Mikrotik Working knowledge of OSI model Experience with network monitoring software preferred Familiarity with wireless broadband radio and fiber networks. Personal Attributes Calm temperament: Comfortable handling time-sensitive, high-pressure situations with empathy, confidence, and patience. Works well under pressure; example: can identify and solve service-impacting network issues in a timely mannger Friendly, enthusiastic, and professional communication . You may be asked to interact with customers and must have strong customer communication and customer service skills Driven, highly-organized, and nimble. As a small company, each of our team members wears multiple hats and needs to be flexible to the changing needs of the company. Interest in networking, startups, and solving technical problems. Benefits Attractive salary based on capabilities and background. Profit sharing Paid time-off (PTO). Medical and dental benefits. About Honest Networks Honest Networks believes high-quality and affordable internet service is a great enabler for our communities, providing the fundamental infrastructure to learn, create and enjoy. We are a fast-growing, venture-backed, internet provider headquartered in downtown Manhattan. We are focused on providing the gigabit internet service at affordable, transparent prices, with exceptional customer service. We do this by employing employees with high integrity, a strong work ethic and a passion for learning. If working in a fast-paced, results-oriented and mission driven environment excites you, we encourage you to apply and join our team. Learn more at **************
$78k-103k yearly est. 30d ago
Manager, Marketing Analytics
Etsy 4.7
New York, NY job
Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human. Salary Range: $174,000.00 - $226,000.00What's the role? We are looking for a Marketing Analytics manager to lead a team of data scientists that support our Brand Marketing Organization. The team will employ sophisticated analysis and industry-leading measurement techniques - such as the measurement trifecta of experimentation, MTA and MMM- to drive the strategy and operational processes of these groups. Requires working with rigorous statistical methods to solve the "untrackable" problems inherent in Brand Media. If you enjoy leading analytics teams, raising the technical bars, and applying advanced causal inference to real-world marketing data. This is a full-time position reporting to the Director, Marketing Analytics. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. This role requires your presence in Etsy's Brooklyn Office once or twice per week depending on your proximity to the office. Candidates living within commutable distance of Etsy's Brooklyn Office Hub may be the first to be considered. Learn more details about our work modes and workplace safety policies here. What's this team like at Etsy? Our team partners with peers in marketing, product, engineering, and finance through all stages of development: identifying initial opportunities, refining the user experience, analyzing our efforts, and highlighting improvement areas. We support our Brand Media teams, which drives new customer acquisition and brand consideration. Our mission is to demystify marketing with insights grounded in data, telling the story of how we attract and retain our users to teams, to senior management, and to the community. Ultimately, the team's work strengthens Etsy and helps continuously improve the Etsy experience. What does the day-to-day look like? Manage a team of data scientists, providing deep technical mentorship. Code reviews, guiding statistical methodology, and ensuring best practices in our analytics workflow. Collaborate closely with Brand Media Marketing (Above the Line, Creator & Influencer, Affiliate, Paid Social) and Marketing Tech team management to develop strategies to sustain and grow our buyer base. Influence how budgets are allocated across Brand Media channels to maximize incremental growth. Architect and refine our measurement methodology for upper-funnel channels. Lead the develop of incrementally tests to validate the impact of brand media where click-based tracking falls short. Work with the technical teams to integrate Brand Media inputs into our Media Mix Models (MMM) and attribution logic, ensuring our models accurately reflect the nuances of the ATL, Creator and Affiliate ecosystems. Synthesize complex analytical findings into concise, actionable recommendations for senior executives. Translate statistical significance into business confidence. Elevate the level of your team by bringing in external examples and advanced coding/modeling perspectives, ensuring we are continually refining our analytical toolkit. Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law. Qualities that will help you thrive in this role are: You have 6+ years experience as a data scientist/analyst or in a quantitative role in which you have direct experience developing and testing Marketing Mix Models. You have lead Analytics or Data Science teams, and provided useful and actionable feedback. A Mastery of SQL (experience with BigQuery preferred) and advanced proficiency in R/Python. Experience with existing open source MMM packages, Looker, Looker Studio or other data visualization software. Comfortable reviewing your team's code, troubleshooting data pipelines, and ensuring statistical rigor in production environments. Experience guiding and scaling marketing efforts and a deep understanding of brand marketing theory and practice, preferably with a focus on Above the line, Creator Collective & Influencer, Affiliate and Paid Social in a retail/marketplace setting. Understand measurement techniques, such as customer lifetime value (CLV), marketing mix models (MMM), experimental design and brand measurement. A successful track record of distilling highly complex problems into narratives that are concise and action focused. Additional Information What's Next If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about. Our Promise At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status, or any other characteristic protected by applicable law. If, due to a disability, you need an accommodation during any part of the application or interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.
$174k-226k yearly Auto-Apply 44d ago

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