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Become A Rental Agent

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Working As A Rental Agent

  • Interacting With Computers
  • Performing for or Working Directly with the Public
  • Getting Information
  • Selling or Influencing Others
  • Resolving Conflicts and Negotiating with Others
  • Deal with People

  • Unpleasant/Angry People

  • $60,000

    Average Salary

What Does A Rental Agent Do At Enterprise Holdings

* Use company approved sales and service techniques when determining customer needs
* Offer optional products to meet customer wants and needs.
* Prepare all rental and return documents accurately and completely.
* Qualify each customer using our company rental requirement guidelines.
* Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
* Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
* Ensure that the return date and time on the rental agreement is accurate.
* Review all charges at the time of vehicle return.
* Prepare the Rental Agreement Folder with all required information.
* Answer the phones to assist customers in a friendly, helpful and prompt manner.
* Assist customers by effectively resolving all customer service issues.
* Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.
* Airport, Hourly, Commission
* d_
*

What Does A Rental Agent Do At Star Truck Rental

* Sales and Marketing
* Manage and oversee rental fleet.
* Assist customers’ questions about the product line, price, availability, product use, and credit terms.
* Responsible for generating rental sales leads and consult with clients after sales contact to secure future sales.
* Drive profitable revenue growth by maintaining and growing customer relationships.
* Recommend products to customer based on the customer’s needs or type of business.
* Develop leads through telephone solicitation and customer visits; follow through on new leads.
* Estimate or quote prices on short term rental equipment, credit or contract terms, and delivery dates.
* Ensure complete customer satisfaction in a fast-paced environment.
* Timely and accurately bill all rental invoices for your branch; must be comfortable with math.
* Accurately reconcile cash and credit rental transactions for your branch.
* Responsible for being in compliance with company, local, state, federal and other regulatory agencies.
* Communication
* Coordinate with the Maintenance Team on fleet management; be aware of units out of service, follow up regularly on pending units, length/type of repairs on rental units, special needs for upcoming rental reservations, etc.
* Deal comfortably with senior management.
* Responsible for ensuring 2nd and 3rd shift employees are trained on the basics of rental and can get the customer back on the road.
* Communicate effectively across all functions; both professional and timely through verbal and written communication is required.
* Administrative
* Professionally handle inbound and outbound calls from a multi-line phone system.
* Manage multiple assignments and tasks at one time, set priorities, and adapt to changing conditions and work assignments Additional Requirements.
* Goal oriented, drive for results, assertiveness, and ability to deal well with ambiguity.
* Self-motivated and self-directed, high level of energy.
* Create and maintain professional relationships within all levels of the organization (peers, work groups, customers, and supervisors at both the local level but at the corporate level).
* Ability to maintain confidential information that customers share about their market or credit information given to process their bills.
* Maintain composure when addressing stressful situations; resolving customer complaints by determining cause; explain the best solution, timely expedite correction according to corporate policies.
* Ability to make independent decisions, work well in a team environment, customer service skills, organizational skills, and a positive attitude are required.
* Other projects and tasks as assigned

What Does A Rental Agent Do At Ken Garff

* Maintain the standard and quality of service of the organization.
* Inspecting the vehicles thoroughly
* Maintaining the proper process of all returned rentals.
* Train staff if needed
* Lot management including checking in/out rental vehicles
* Delegate and be hands on porter, details, valet, as needed.
* Must be organized
* Other duties as assigned
* To qualify for this position:
* High School Diploma/GED
* Applicants must be 18 years or older and be authorized to work in the U
* S.
* Have a valid driver license and professional appearance.
* Must be a leadership with a professional appearance and manner

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Top Skills for A Rental Agent

  1. Credit Card Transactions
  2. Rent Vehicles
  3. Rental Agreement Files
You can check out examples of real life uses of top skills on resumes here:
  • Offer and sell optional services, process cash or credit card transactions and answer all customer inquiries.
  • Qualified customers to rent vehicles - Handled Payments - Sold insurance, upgrades and additional equipment - Processed claims for damaged rentals
  • Maintained and updated rental agreement files; contacted and notified customers of overdue rental vehicles and processed rental extensions.
  • Write contracts for car rentals and returns with emphasis on sales and upgrades.
  • Provided exceptional customer service to establish and retain new and existing customer relationships.

Rental Agent Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 4,878 Rental Agent resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Rental Agent Resume

View Resume Examples

Rental Agent Demographics

Gender

Female

49.6%

Male

38.9%

Unknown

11.5%
Ethnicity

White

60.0%

Hispanic or Latino

18.2%

Black or African American

11.2%

Asian

6.2%

Unknown

4.4%
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Foreign Languages Spoken

Spanish

69.2%

French

10.4%

Arabic

3.3%

Italian

2.4%

German

2.4%

Portuguese

1.9%

Japanese

1.4%

Vietnamese

0.9%

Dutch

0.9%

Mandarin

0.9%

Korean

0.9%

Russian

0.9%

Cantonese

0.9%

Somali

0.5%

Ukrainian

0.5%

Wolof

0.5%

Yoruba

0.5%

Armenian

0.5%

Thai

0.5%

Finnish

0.5%
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Rental Agent Education

Schools

University of Phoenix

21.9%

University of Central Florida

6.2%

Miami Dade College

5.5%

Southern New Hampshire University

4.7%

San Diego State University

4.4%

University of South Florida

4.0%

Bryant and Stratton College

4.0%

Houston Community College

4.0%

Florida State University

4.0%

University of Houston

4.0%

University of Missouri - Saint Louis

4.0%

College of Southern Nevada

4.0%

Strayer University

3.6%

Ashford University

3.6%

The Academy

3.6%

Pennsylvania State University

3.6%

Georgia State University

3.6%

Boston University

3.6%

Liberty University

3.6%

Northern Virginia Community College

3.6%
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Majors

Business

31.2%

Criminal Justice

6.9%

Accounting

5.8%

Health Care Administration

5.7%

Medical Assisting Services

5.0%

General Studies

4.7%

Psychology

4.6%

Communication

3.9%

Real Estate

3.7%

Management

3.6%

Computer Science

3.4%

Nursing

3.2%

Liberal Arts

2.7%

Hospitality Management

2.6%

Marketing

2.6%

Education

2.2%

Finance

2.2%

Photography

2.1%

English

2.0%

Sociology

1.9%
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Degrees

Other

35.1%

Bachelors

32.4%

Associate

16.3%

Certificate

6.6%

Masters

5.0%

Diploma

2.8%

License

1.5%

Doctorate

0.3%
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