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Become A Rental Agent

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Working As A Rental Agent

  • Interacting With Computers
  • Performing for or Working Directly with the Public
  • Getting Information
  • Selling or Influencing Others
  • Resolving Conflicts and Negotiating with Others
  • Deal with People

  • Unpleasant/Angry People

  • $30,090

    Average Salary

What Does A Rental Agent Do At Enterprise Holdings

* Use company approved sales and service techniques when determining customer needs
* Offer optional products to meet customer wants and needs.
* Prepare all rental and return documents accurately and completely.
* Qualify each customer using our company rental requirement guidelines.
* Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
* Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
* Ensure that the return date and time on the rental agreement is accurate.
* Review all charges at the time of vehicle return.
* Prepare the Rental Agreement Folder with all required information.
* Answer the phones to assist customers in a friendly, helpful and prompt manner.
* Assist customers by effectively resolving all customer service issues.
* Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.
* Airport, Hourly, Commission
* d_
*

What Does A Rental Agent Do At Star Truck Rental

* Sales and Marketing
* Manage and oversee rental fleet.
* Assist customers’ questions about the product line, price, availability, product use, and credit terms.
* Responsible for generating rental sales leads and consult with clients after sales contact to secure future sales.
* Drive profitable revenue growth by maintaining and growing customer relationships.
* Recommend products to customer based on the customer’s needs or type of business.
* Develop leads through telephone solicitation and customer visits; follow through on new leads.
* Estimate or quote prices on short term rental equipment, credit or contract terms, and delivery dates.
* Ensure complete customer satisfaction in a fast-paced environment.
* Timely and accurately bill all rental invoices for your branch; must be comfortable with math.
* Accurately reconcile cash and credit rental transactions for your branch.
* Responsible for being in compliance with company, local, state, federal and other regulatory agencies.
* Communication
* Coordinate with the Maintenance Team on fleet management; be aware of units out of service, follow up regularly on pending units, length/type of repairs on rental units, special needs for upcoming rental reservations, etc.
* Deal comfortably with senior management.
* Responsible for ensuring 2nd and 3rd shift employees are trained on the basics of rental and can get the customer back on the road.
* Communicate effectively across all functions; both professional and timely through verbal and written communication is required.
* Administrative
* Professionally handle inbound and outbound calls from a multi-line phone system.
* Manage multiple assignments and tasks at one time, set priorities, and adapt to changing conditions and work assignments Additional Requirements.
* Goal oriented, drive for results, assertiveness, and ability to deal well with ambiguity.
* Self-motivated and self-directed, high level of energy.
* Create and maintain professional relationships within all levels of the organization (peers, work groups, customers, and supervisors at both the local level but at the corporate level).
* Ability to maintain confidential information that customers share about their market or credit information given to process their bills.
* Maintain composure when addressing stressful situations; resolving customer complaints by determining cause; explain the best solution, timely expedite correction according to corporate policies.
* Ability to make independent decisions, work well in a team environment, customer service skills, organizational skills, and a positive attitude are required.
* Other projects and tasks as assigned

What Does A Rental Agent Do At Ken Garff

* Maintain the standard and quality of service of the organization.
* Inspecting the vehicles thoroughly
* Maintaining the proper process of all returned rentals.
* Train staff if needed
* Lot management including checking in/out rental vehicles
* Delegate and be hands on porter, details, valet, as needed.
* Must be organized
* Other duties as assigned
* To qualify for this position:
* High School Diploma/GED
* Applicants must be 18 years or older and be authorized to work in the U
* S.
* Have a valid driver license and professional appearance.
* Must be a leadership with a professional appearance and manner

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Rental Agent Career Paths

Rental Agent
General Manager Account Executive Territory Manager
Account Manager
5 Yearsyrs
Realtor Design Consultant Advertising Consultant
Advertising Sales Manager
6 Yearsyrs
Delivery Driver Sales Consultant Leasing Consultant
Assistant Community Manager
5 Yearsyrs
Operations Manager Assistant Director Director Of Food And Beverage
Assistant General Manager
5 Yearsyrs
Property Manager Facilities Manager Operations Manager
Branch Manager
6 Yearsyrs
Property Manager Regional Manager Regional Sales Manager
Business Development Manager
9 Yearsyrs
Rental Manager Office Manager
Business Manager
7 Yearsyrs
Front Desk Agent Sales Coordinator
Catering Sales Manager
5 Yearsyrs
General Manager Operations Director Operations Vice President
Chief Operating Officer
12 Yearsyrs
Sales Consultant Territory Sales Manager Unit Manager
Collections Manager
5 Yearsyrs
Sales Consultant Sales Manager Territory Sales Manager
Commercial Sales Manager
8 Yearsyrs
Rental Manager General Manager Property Manager
Community Association Manager
10 Yearsyrs
Station Manager Sales Consultant Internet Sales Manager
Customer Relations Manager
5 Yearsyrs
Operations Manager Outside Sales Representative Outside Sales
Director, Inside Sales
6 Yearsyrs
Delivery Driver Electrician Foreman
General Contractor
6 Yearsyrs
Office Manager Operations Manager
General Manager
7 Yearsyrs
Front Desk Agent Service Representative Inside Sales Representative
Inside Sales Account Manager
6 Yearsyrs
Driver Dispatcher Operations Manager
Property Manager
6 Yearsyrs
Office Manager Account Manager
Senior Account Manager
7 Yearsyrs
Driver Delivery Driver Service Technician
Service Manager
7 Yearsyrs
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Do you work as a Rental Agent?

Help others decide if this is a good career for them

Do you work as a Rental Agent?

Rental Agent Demographics

Gender

Female

55.3%

Male

42.4%

Unknown

2.4%
Ethnicity

White

59.6%

Hispanic or Latino

18.5%

Black or African American

10.5%

Asian

6.5%

Unknown

4.8%
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Foreign Languages Spoken

Spanish

71.3%

French

8.2%

Portuguese

2.5%

Arabic

2.5%

Italian

2.5%

German

1.6%

Russian

1.6%

Korean

1.6%

Chinese

0.8%

Vietnamese

0.8%

Yoruba

0.8%

Somali

0.8%

Japanese

0.8%

Greek

0.8%

Carrier

0.8%

Ukrainian

0.8%

Tagalog

0.8%

Polish

0.8%
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Rental Agent Education

Schools

University of Phoenix

11.4%

Southern New Hampshire University

6.4%

Florida State University

5.7%

University of Central Florida

5.7%

Community College of Rhode Island

5.7%

University of South Florida

5.0%

Ashford University

5.0%

Georgia State University

5.0%

Northern Virginia Community College

5.0%

Temple University

4.3%

Miami Dade College

4.3%

University of Houston

4.3%

Anne Arundel Community College

4.3%

Liberty University

4.3%

Bryant and Stratton College

4.3%

Northeastern University

4.3%

Grand Canyon University

4.3%

Rockland Community College

3.6%

New York University

3.6%

East Carolina University

3.6%
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Majors

Business

31.7%

Criminal Justice

7.1%

Accounting

5.8%

Psychology

4.5%

General Studies

4.4%

Health Care Administration

4.2%

Communication

4.0%

Computer Science

3.9%

Real Estate

3.9%

Medical Assisting Services

3.8%

Management

3.6%

Marketing

3.2%

Hospitality Management

3.1%

Nursing

2.7%

Education

2.6%

Finance

2.6%

Computer Information Systems

2.5%

Photography

2.2%

Cosmetology

2.1%

Kinesiology

1.9%
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Degrees

Other

36.4%

Bachelors

33.0%

Associate

14.9%

Certificate

6.5%

Masters

5.1%

Diploma

2.6%

License

1.0%

Doctorate

0.5%
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How Would You Rate The Salary Of a Rental Agent?

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Top Skills for A Rental Agent

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  1. Credit Card
  2. Rental Agreement Files
  3. Rental Contracts
You can check out examples of real life uses of top skills on resumes here:
  • Examined customer's driver's license and credit card to determine validity of identification and eligibility for rental.
  • Sustained and updated rental agreement files.
  • Compose Rental Contracts * Compare/Analyze competitor rates to maintain competitive pricing * Customer Service and support
  • Process car rentals and returns for incoming customers at the Honolulu International Airport.
  • Provide exceptional customer service, answer phone calls, answer general information about rental cars and the city.

How Would You Rate Working As a Rental Agent?

Are you working as a Rental Agent? Help us rate Rental Agent as a Career.

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