We calculated that 19% of Rental Agents are proficient in Customer Service, Credit Card, and Complete Understanding. They’re also known for soft skills such as Analytical skills, Communication skills, and Initiative.
We break down the percentage of Rental Agents that have these skills listed on their resume here:
Most rental agents list "customer service," "credit card," and "complete understanding" as skills on their resumes. We go into more details on the most important rental agent responsibilities here: Arguably the most important personality trait for a rental agent to have happens to be analytical skills. An example from a resume said this about the skill, "insurance sales agents must evaluate the needs of each client to determine the appropriate insurance policy." Additionally, other resumes have pointed out that rental agents can use analytical skills to "provided vacation property owners with competitive market analysis' to best maximize their investment. " Another trait important for fulfilling rental agent duties is communication skills. According to a rental agent resume, "insurance sales agents must be able to communicate effectively with customers by listening to their requests and suggesting suitable policies." Here's an example of how rental agents are able to utilize communication skills: "engaged with face to face communications with customers with rental cars. " Rental agents are also known for initiative, which can be critical when it comes to performing their duties. An example of why this skill is important is shown by this snippet that we found in a rental agent resume: "insurance sales agents need to actively seek out new customers in order to maintain a flow of commissions." We also found this resume example that details how this skill is put to the test: "focused marketing initiatives on local business organizations and through community involvements, established long-term relationships to ensure company stability and growth. " A thorough review of lots of resumes revealed to us that "self-confidence" is important to completing rental agent responsibilities. This resume example shows just one way rental agents use this skill: "insurance sales agents should be confident when making “cold” calls (calls to prospective customers whom they have not contacted before)" Here's an example of how this skill is used from a resume that represents typical rental agent tasks: "maintained discretion with sensitive and confidential customer information. "
See the full list of rental agent skills.
After discovering the most helpful skills, we moved onto what kind of education might be helpful in becoming a rental agent. We found that 36.8% of rental agents have graduated with a bachelor's degree and 2.9% of people in this position have earned their master's degrees. While some rental agents have a college degree, you may find it's also true that generally it's possible to be successful in this career with only a high school degree. In fact, our research shows that one out of every four rental agents were not college graduates.
The rental agents who went onto college to earn a more in-depth education generally studied business and criminal justice, while a small population of rental agents studied general studies and accounting.
Once you're ready to become a rental agent, you should explore the companies that typically hire rental agents. According to rental agent resumes that we searched through, rental agents are hired the most by U-Haul, Penske Automotive Group, and Lithia Motors. Currently, U-Haul has 10 rental agent job openings, while there are 4 at Penske Automotive Group and 3 at Lithia Motors.
If you're interested in companies where rental agents make the most money, you'll want to apply for positions at Kelly Services, Penske Automotive Group, and Cruise America. We found that at Kelly Services, the average rental agent salary is $32,140. Whereas at Penske Automotive Group, rental agents earn roughly $31,333. And at Cruise America, they make an average salary of $31,327.
View more details on rental agent salaries across the United States.
We also looked into companies who hire rental agents from the top 100 educational institutions in the U.S. The top three companies that hire the most from these institutions include New York Life Insurance Company, Aflac, and American Income Life Insurance ..