Rental Clerk

Top Rental Clerk Skills

Below we've compiled a list of the most important skills for a Rental Clerk. We ranked the top skills based on the percentage of Rental Clerk resumes they appeared on. For example, 16.3% of Rental Clerk resumes contained Customer Service as a skill. Let's find out what skills a Rental Clerk actually needs in order to be successful in the workplace.

The six most common skills found on Rental Clerk resumes in 2020. Read below to see the full list.

1. Customer Service

high Demand
Here's how Customer Service is used in Rental Clerk jobs:
  • Provided customer service to program participants by appointment.
  • Direct Customer interaction and customer service
  • Open and closing of stores, customer service and maintenance of all gas and diesel rental equipment.
  • Provided exceptional customer service, handling RV lot rental reservations, sailboats and charter boat services.
  • Provide operational, financial and customer service support for all departments of the automobile dealership.
  • Provide quality customer service and assist individuals with renting and adjusting ski and snowboard equipment.
  • Lead team in giving customer service to retail and rental customers.
  • Provided direct and in-direct customer service to car rental customers.
  • Performed customer service in a friendly & professional manner.
  • Provided customer service, and information about the rentals.
  • Greet and assist patrons; provide exceptional customer service.2.
  • Assembled/disassembled gas powered landscaping equipment for customers and businesses Provided quality customer services for customers and businesses.
  • Experience providing customer service to the general public in a culturally diverse population.
  • Assisted customers by effectively resolving all customer service issues.
  • Encourage my customer service more by helping customers with personal belongings.
  • Make phone calls on late accounts.Skills UsedCustomer service
  • Learned alot about good customer service...
  • Completed rental/insurance contracts Coordinated customer vehicle reservations Customer service

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2. Rent Items

high Demand
Here's how Rent Items is used in Rental Clerk jobs:
  • Rent items, arrange for provision of services to customers and accept returns.
  • Rent items to customers, and accept returns.

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3. Rental Fees

high Demand
Here's how Rental Fees is used in Rental Clerk jobs:
  • Explain rental fees, policies and procedures, Rent items, arrange for provision of services to customers.
  • Provided information to customers about rental items, such as availability, rental fees, and their operation.
  • Explained rental fees, policies and procedures.

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4. Credit Card Transactions

high Demand
Here's how Credit Card Transactions is used in Rental Clerk jobs:
  • Handle cash and credit card transactions.

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5. Computer System

high Demand
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6. Telephone Calls

high Demand

7. Rental Forms

high Demand
Here's how Rental Forms is used in Rental Clerk jobs:
  • Prepared rental forms, obtaining customer signature and other information, such as required licenses.
  • Prepare rental forms, obtaining customer signature and other information.
  • Prepare rental forms, obtaining customer signature and other required information, Compute charges for rental services and receive payments.

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8. Rental Contracts

high Demand
Here's how Rental Contracts is used in Rental Clerk jobs:
  • Correspond with customers to provide information and answer questions regarding rental contracts and billing and issue credits as needed.
  • Entered data in the system to generate rental contracts.
  • Locate missing/overdue equipment, create and close rental contracts.
  • Used ADP rental software to generate rental contracts.
  • Figure and post rental contracts daily.
  • Open, change, and close tool rental contracts.

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9. Customer Signatures

high Demand

10. Phone Calls

high Demand
Here's how Phone Calls is used in Rental Clerk jobs:
  • Reserve and rent out vehicles, Answer and direct customer phone calls, organize paperwork, handle customer questions and complaints.
  • Ensured phone calls when made in a timely manner.

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11. Rental Equipment

high Demand
Here's how Rental Equipment is used in Rental Clerk jobs:
  • Maintained rental equipment inventory and received new merchandise as needed.
  • Prepared rental equipment for customers.
  • Serviced rental equipment that went out and came back in from use.
  • Measured customers to determine correct size of rental equipment.
  • Assist customers with construction and party rental equipment.
  • Cleaned and maintained various pieces of rental equipment.
  • Provide customers with their paintball rental equipment.
  • Provided information and rental services to customers * Instructed customers on how to properly and safely use rental equipment

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12. Data Entry

high Demand
Here's how Data Entry is used in Rental Clerk jobs:
  • Assist with concessions; perform data entry and routine clerical work as needed.7.
  • Performed data entry, filing duties and billing.

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13. Car Rentals

high Demand

14. Video Rentals

high Demand
Here's how Video Rentals is used in Rental Clerk jobs:
  • Assisted people with advice on movie reviews and checking in and out video rentals.
  • Assisted people checking in and out video rentals.
  • greeted customers daily as they entered the store, and offered assistance with video rentals.

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15. Rental Agreements

average Demand
Here's how Rental Agreements is used in Rental Clerk jobs:
  • Interacted with customers/potential customers on a daily basis, generated quotes for job bids/rental agreements.
  • Assured the vehicles were clean and maintained, wrote up rental agreements, inspected the vehicles for damage.
  • Handle rental agreements and payments; general upkeep of golf carts and bikes; customer service
  • Issued rental agreements & keys to customers.
  • Performed monthly billing on long-term rental agreements.

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16. Rental Applications

average Demand
Here's how Rental Applications is used in Rental Clerk jobs:
  • Process rental applications, maintain waiting list and assist Site Manager regarding unit turn-over.

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17. Pay Records

average Demand

18. Customer Complaints

average Demand
Here's how Customer Complaints is used in Rental Clerk jobs:
  • Greeted customers, answered customers questions and resolved customer complaints.
  • Received and addressed customer complaints and compliments.
  • Resolved customer complaints and billing questions.
  • Handled all customer complaints with diligence.

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19. Customer Information

average Demand
Here's how Customer Information is used in Rental Clerk jobs:
  • Update violations with correct customer information from rental company and detail violation records.
  • Obtain incoming customer information and prepare service invoices accurately.
  • Enter and retrieve customer information from Ticketmaster database.

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20. Bank Deposits

average Demand
Here's how Bank Deposits is used in Rental Clerk jobs:
  • Prepare invoices for payment each week, process rent checks, and make bank deposits.
  • Counted cash drawers and made bank deposits.

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21. Service Department

average Demand
Here's how Service Department is used in Rental Clerk jobs:
  • Worked with service department to set up & distribute loaner vehicles.
  • Answer phones and set appointments for customers Maintain filing system and records for the service department.
  • set up appointments for the service department.

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22. Rental Services

average Demand

23. Rental Department

average Demand
Here's how Rental Department is used in Rental Clerk jobs:
  • Process orders for service as well as rental department.

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24. Scheduling Appointments

average Demand
Here's how Scheduling Appointments is used in Rental Clerk jobs:
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.

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25. New Accounts

average Demand
Here's how New Accounts is used in Rental Clerk jobs:
  • Receive payments and open new accounts.

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26. Rental Customers

average Demand

27. Tag Articles

average Demand
Here's how Tag Articles is used in Rental Clerk jobs:
  • Receive, examine, and tag articles to be altered, cleaned, stored, or repair

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28. Greeting Customers

average Demand

29. Rental Rates

average Demand
Here's how Rental Rates is used in Rental Clerk jobs:
  • Conducted comparative market analyses for changes in rental rates.

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30. Rental Fleet

low Demand
Here's how Rental Fleet is used in Rental Clerk jobs:
  • Dispatch rental fleet on daily basis.
  • Maintain a large rental fleet.

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31. Insurance Companies

low Demand
Here's how Insurance Companies is used in Rental Clerk jobs:
  • open and close store, check in/out cars, contact insurance companies

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32. Customer Accounts

low Demand
Here's how Customer Accounts is used in Rental Clerk jobs:
  • Established new customer accounts and maintained existing accounts.

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33. Regular Basis

low Demand
Here's how Regular Basis is used in Rental Clerk jobs:
  • Cleaned boats on a regular basis.

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34. Rental Orders

low Demand
Here's how Rental Orders is used in Rental Clerk jobs:
  • Maintained invoicing of rental orders for a construction equipment fleet of approximately 800 pieces.
  • Answer telephones to provide information about costumes and rental orders.
  • Assisted customers daily with rental orders and retail sale items.
  • Assisted customers daily with rental orders and retail sale items.Cleaned and maintained various pieces of rental equipment.Delivered / picked-up rental items.

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35. HUD

low Demand

36. Powerpoint

low Demand

37. As400

low Demand
Here's how As400 is used in Rental Clerk jobs:
  • Worked on AS400 system 10- key by touch speed 230 per minute Worked on Microsoft Word, Excel

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38. Monetary Transactions

low Demand

39. Ski Equipment

low Demand
Here's how Ski Equipment is used in Rental Clerk jobs:
  • Answered questions about the various types of ski equipment.
  • Assisted customers with ski rental selection and payment Answered questions about the various types of ski equipment Filed paperwork

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40. Storage Units

low Demand
Here's how Storage Units is used in Rental Clerk jobs:
  • Assist customers in selection of storage units by informing them space availability, rental regulations and rates.
  • Prepared storage units for move in.
  • Collect on unpaid units and if neccessary setup a public auction for unpaid rental storage units.

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41. New Merchandise

low Demand
Here's how New Merchandise is used in Rental Clerk jobs:
  • Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events.

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42. Front Counter

low Demand
Here's how Front Counter is used in Rental Clerk jobs:
  • Collected rent payments / maintenance requests at front counter; processed rent payments received in mail and maintenance requests over telephone.

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43. Oversaw

low Demand

44. Clean Store

low Demand

45. HR

low Demand
Here's how HR is used in Rental Clerk jobs:
  • Measured window frames and cut glass, carpet, hardware cloth, cutting pipe and threading.
  • Engaged clients and effectively promoted products through persuasive cross-sales, up-sales, and add-on sales.
  • Go through all rented items and email the renter if their items are overdue.
  • Help patrons identify the proper products for their needs throughout the day.5.
  • Performed daily inventories to track each car for shrink prevention.
  • Thrived in a fast pace detail oriented environment.
  • promoted to manager of the Morristown office three months later.

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46. Rental Gear

low Demand
Here's how Rental Gear is used in Rental Clerk jobs:
  • Maintained and Rented wide spectrum of rental gear.
  • helped guests check their rental gear in and out of the shop, and assisted with directions of resort and equipment

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47. Sale System

low Demand

48. Movie Rentals

low Demand
Here's how Movie Rentals is used in Rental Clerk jobs:
  • Assisted customers with movie rentals and maintained a presentable retail environment.
  • Collected money for movie rentals and tanning.

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49. Financial Transactions

low Demand
Here's how Financial Transactions is used in Rental Clerk jobs:
  • Processed financial transactions for lien searches, business tax receipts, and facility rentals.

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50. Space Availability

low Demand

20 Most Common Skill for a Rental Clerk

Customer Service21.4%
Rent Items8.8%
Rental Fees6.6%
Credit Card Transactions5.7%
Computer System5%
Telephone Calls5%
Rental Forms4.8%
Rental Contracts4.4%

Typical Skill-Sets Required For A Rental Clerk

RankSkillPercentage of ResumesPercentage
1
1
Customer Service
Customer Service
16.3%
16.3%
2
2
Rent Items
Rent Items
6.7%
6.7%
3
3
Rental Fees
Rental Fees
5%
5%
4
4
Credit Card Transactions
Credit Card Transactions
4.3%
4.3%
5
5
Computer System
Computer System
3.8%
3.8%
6
6
Telephone Calls
Telephone Calls
3.8%
3.8%
7
7
Rental Forms
Rental Forms
3.7%
3.7%
8
8
Rental Contracts
Rental Contracts
3.3%
3.3%
9
9
Customer Signatures
Customer Signatures
3.3%
3.3%
10
10
Phone Calls
Phone Calls
3.2%
3.2%
11
11
Rental Equipment
Rental Equipment
3.2%
3.2%
12
12
Data Entry
Data Entry
3%
3%
13
13
Car Rentals
Car Rentals
3%
3%
14
14
Video Rentals
Video Rentals
2.7%
2.7%
15
15
Rental Agreements
Rental Agreements
2.3%
2.3%
16
16
Rental Applications
Rental Applications
2.2%
2.2%
17
17
Pay Records
Pay Records
1.8%
1.8%
18
18
Customer Complaints
Customer Complaints
1.7%
1.7%
19
19
Customer Information
Customer Information
1.5%
1.5%
20
20
Bank Deposits
Bank Deposits
1.3%
1.3%
21
21
Service Department
Service Department
1.3%
1.3%
22
22
Rental Services
Rental Services
1.3%
1.3%
23
23
Rental Department
Rental Department
1.3%
1.3%
24
24
Scheduling Appointments
Scheduling Appointments
1.2%
1.2%
25
25
New Accounts
New Accounts
1.2%
1.2%
26
26
Rental Customers
Rental Customers
1%
1%
27
27
Tag Articles
Tag Articles
1%
1%
28
28
Greeting Customers
Greeting Customers
1%
1%
29
29
Rental Rates
Rental Rates
1%
1%
30
30
Rental Fleet
Rental Fleet
0.8%
0.8%
31
31
Insurance Companies
Insurance Companies
0.8%
0.8%
32
32
Customer Accounts
Customer Accounts
0.8%
0.8%
33
33
Regular Basis
Regular Basis
0.8%
0.8%
34
34
Rental Orders
Rental Orders
0.8%
0.8%
35
35
HUD
HUD
0.8%
0.8%
36
36
Powerpoint
Powerpoint
0.7%
0.7%
37
37
As400
As400
0.7%
0.7%
38
38
Monetary Transactions
Monetary Transactions
0.7%
0.7%
39
39
Ski Equipment
Ski Equipment
0.7%
0.7%
40
40
Storage Units
Storage Units
0.7%
0.7%
41
41
New Merchandise
New Merchandise
0.7%
0.7%
42
42
Front Counter
Front Counter
0.7%
0.7%
43
43
Oversaw
Oversaw
0.5%
0.5%
44
44
Clean Store
Clean Store
0.5%
0.5%
45
45
HR
HR
0.5%
0.5%
46
46
Rental Gear
Rental Gear
0.5%
0.5%
47
47
Sale System
Sale System
0.5%
0.5%
48
48
Movie Rentals
Movie Rentals
0.5%
0.5%
49
49
Financial Transactions
Financial Transactions
0.5%
0.5%
50
50
Space Availability
Space Availability
0.5%
0.5%

10,685 Rental Clerk Jobs

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