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Rental manager skills for your resume and career

Updated January 8, 2025

3 min read

Below we've compiled a list of the most critical rental manager skills. We ranked the top skills for rental managers based on the percentage of resumes they appeared on. For example, 24.4% of rental manager resumes contained customer service as a skill. Continue reading to find out what skills a rental manager needs to be successful in the workplace.

15 rental manager skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how rental managers use customer service:

Retail and insurance replacement rentals, daily financial reporting, customer service, meeting sales oriented performance goals, fleet/asset management
Coordinate multiple orders for different clients while simultaneously supervising orders of the rental agents to ensure excellent customer service.

2. Rental Equipment

Equipment rental is a service industry that provides equipment, machinery, and tools like earthmoving, powered access, power generation, hand-held tools, etc. for a limited period mainly to construction contractors but also industry and individual consumers.

Here's how rental managers use rental equipment:

Supported customers' requirements with Volvo Construction and other rental equipment.
Managed rental equipment including scheduling and payment transactions.

3. Rental Operations

Here's how rental managers use rental operations:

Manage rental operations over nine states ensuring corporate standards.
Managed and supervised all commercial and consumer rental operations.

4. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how rental managers use payroll:

Company Payroll and Human Resource Management.
Reviewed and submitted company payroll.

5. Rental Fleet

Here's how rental managers use rental fleet:

Developed marketing strategies implemented into daily operational plan to increase rental fleet growth and profitability.
Provided maintenance, utilization and exposure of a 25-vehicle rental fleet to surrounding business/residential community.

6. Financial Statements

A financial statement is a report of an individual or a company that includes all the information about the declared assets, the use of money, income, and also the contribution of shareholders over a certain period.

Here's how rental managers use financial statements:

Prepared monthly dealership forecast, tracked progress and reviewed monthly financial statements for gross increase and expense reduction opportunities.
Oversee all aspects of the rental department including, personnel, financial statements, marketing and loss control.

7. Rental Agreements

Here's how rental managers use rental agreements:

Ensured successful transfer of all equipment rental agreements between customer and business for proper liability precautions.
Implemented new methods for organizing rental agreements, resulting in reduced errors and increased efficiency.

8. Construction Equipment

Here's how rental managers use construction equipment:

Facilitated customer purchases and rentals of construction equipment.
Assessed customer needs and made suggestions for the appropriate type of construction equipment needed for their project.

9. Preventative Maintenance

Here's how rental managers use preventative maintenance:

Worked closely with Service Department to schedule preventative maintenance and repairs.
Schedule preventative maintenance appointments and set-up temporary substitute vehicles.

10. Rental Sales

Here's how rental managers use rental sales:

Verify rental sales representative and account manager commissions.
Trained new counter associates, developed marketing strategies to increase market share, as well as increased shadowing of Rental Sales position

11. Property Management

Property management is the regular oversight of commercial, residential, or industrial real estate by a third-party contractor. Property management includes the day-to-day care of the property, fixing minor and major issues, and monitoring the security of the property.

Here's how rental managers use property management:

Implemented a computerized property management system to allow for more accurate tracking of rental and tenant information.
Temped at Property Management Business several sessions over a period of years* Handled customer complaints personally.

12. Asset Management

Asset management describes the management of assets that are invested on behalf of various industries. It is the process of developing, operating, maintaining, and selling assets for profit and managing the money for individuals and companies through stocks, bonds, and cash equivalents, among other things.Alternatively, asset management enables a business to keep track of all of its assets, helps ensure correct depreciation rates, helps identify and manage risk, and removes ghost assets from business inventory.

Here's how rental managers use asset management:

Performed asset management activities including documenting and maintaining accurate inventories for all equipment.
Formatted & Implemented computerized asset management system currently in use.

13. Rental Cars

Here's how rental managers use rental cars:

Negotiated rental car rates within established guidelines.
Controlled daily rental car operations.

14. Revenue Growth

Here's how rental managers use revenue growth:

Led Chicago land area with revenue growth of almost 10% in year one and 5% in year two.
Achieved 60% corporate revenue growth over prior year by obtaining competitor accounts and building upon existing accounts.

15. Inventory Control

Here's how rental managers use inventory control:

Demonstrated ability to perform efficient customer relations, establish and maintain strong inventory control and develop positive customer programs.
Coordinate importation process and order placement and inventory control to customer relations and expediting shipment of orders to customers.

What skills help Rental Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of rental manager skills to add to your resume

The most important skills for a rental manager resume and required skills for a rental manager to have include:

Customer Service
Rental Equipment
Rental Operations
Payroll
Rental Fleet
Financial Statements
Rental Agreements
Construction Equipment
Preventative Maintenance
Rental Sales
Property Management
Asset Management
Rental Cars
Revenue Growth
Inventory Control
Customer Relations
Rental Revenue

Trainees
Real Estate
Rental Program
Rental Contracts
Rental Inventory
Rental Rates
Evictions
Bank Deposits
Background Checks
Fleet Growth
Trenchers
Insurance Claims
Customer Complaints
Repair Orders
Rental Fees
General Maintenance
Rent Collection

Rental Payments
Corporate Accounts
QuickBooks
Rental Income
ROI
Accounts Receivables
Body Shop
Direct Reports
Condominiums
RV
Rental Business
Credit Checks
Residential Properties
NET Profit
Maintenance Issues
Agent Locations

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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