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PERSONALIZED JOBS

Become A Rental Representative

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Working As A Rental Representative

  • Interacting With Computers
  • Performing for or Working Directly with the Public
  • Getting Information
  • Selling or Influencing Others
  • Resolving Conflicts and Negotiating with Others
  • Deal with People

  • Unpleasant/Angry People

  • $32,802

    Average Salary

What Does A Rental Representative Do At Penske

* Handle inbound and outbound sales process
* Generate new business leads and maintain existing customer relationships
* Manage and oversee large fleet of vehicles
* Match vehicle demand with availability
* Coordinate all aspects of customer's accounts
* Ensure complete customer satisfaction in a fast-paced environment.
* Other projects and tasks as assigned by supervisor.
* Qualifications
* At least 6 months of retail sales and/or customer service experience preferred
* High School diploma or equivalent required
* Bilingual, Spanish, preferred
* Ability to make independent decisions, work well in a team environment, customer service skills, organizational skills, and a positive attitude are required

What Does A Rental Representative Do At Star Truck Rental

* Answer customers' questions about products, prices, availability, product uses, and credit terms
* Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
* Recommend products to customers, based on customers' needs and interests
* Greet customers warmly and ascertain problem or reason for calling.
* Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders
* Estimate or quote prices, credit or contract terms, warranties, and delivery dates
* Consult with clients after sales or contract signings to resolve problems and to provide ongoing support
* Prepare estimates, and bids that meet specific customer needs
* Identify prospective customers and contact businesses or private individuals by telephone in order to solicit sales for goods or services -
* Explain products or services and prices, and answer questions from customers
* Obtain customer information such as name, address, and payment method, and enter orders into computers
* Record names, addresses, purchases, and reactions of prospects contacted -
* Answer telephone calls from potential customers who have been solicited through advertisements
* Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts

What Does A Rental Representative Do At Crown Equipment Corporation

* Administer assigned major accounts.
* Distribute inventory to various company Retail locations.
* Work directly with customers to ensure satisfaction through product selection and timely delivery of rental equipment.
* Work closely with National Account Manager(s) to ensure rates, process, and policies are in line with negotiated agreements.
* Coordinate with Retailers, and company Logistics, on delivery and pick-up instructions for rentals throughout the country.
* Interact with customers and dealers to insure rentals are handled properly.
* Communicate directly with National Account customers to project future rental demand, and ensure rental fleet is sufficient for projected demand.
* Ensure accuracy of equipment statuses, review inventory reports, and meet sales goals.
* Work with the designated MoveMore used asset administrator and retail network in providing information on pricing, condition and availability of used or reconditioned equipment.
* Verify condition of equipment.
* Facilitate the sale, shipment and invoicing of equipment with the other MoveMore Departments.
* Ensure accuracy of equipment statuses, review inventory reports, and meet sales goals.
* Coordinate the sub-rental of equipment to the retail network.
* Work with potential rental customers on the specifications, availability and pricing of rental equipment.
* Evaluate incoming maintenance invoices to ensure accuracy.
* Maintain accuracy of rental equipment information within equipment database.
* Ensure accuracy of equipment statuses, review inventory reports, and meet sales goals.
* Develop plans and work with management to increase rental utilization, and ensure the ability to reach organizational goals.
* Interact with the Encore department to transfer rental fleet equipment for the Encore process.
* Track inventory and work with logistics to ensure all equipment is returned and accounted for.
* Conduct customer site visits, on occasion, to develop and maintain relationships.
* Develop and present account reviews to appropriate audiences, as required.
* Complete institutional, product, and personal training opportunities as applicable.
* Perform other duties as assigned

What Does A Rental Representative Do At Penske

* Complete repair orders, fuel analysis, and all paperwork involved in daily office procedures
* Administrative functions such as typing and filing memos and letters
* Recording attendance of shop personnel
* Ordering supplies, mailing, and scheduling
* Accident reporting and administration
* Prepares, issues, and sends out receipts, bills, policies, invoices, warranties, statements, and checks
* Operates computer terminal to input and retrieve data
* Opens and routes incoming mail, answers correspondence, and prepares outgoing mail
* Greets and assists customers and visitors via phone, email, and face-to-face interaction
* Handle inbound and outbound sales process
* Generate new business leads and maintain existing customer relationships
* Manage and oversee large fleet of vehicles
* Match vehicle demand with availability
* Coordinate all aspects of customer's accounts
* Ensure complete customer satisfaction in a fast-paced environment
* Other projects and tasks as assigned by supervisor
* Day Shift

What Does A Rental Representative Do At Penske

* Handle inbound and outbound sales process
* Generate new business leads and maintain existing customer relationships
* Manage and oversee large fleet of vehicles
* Match vehicle demand with availability
* Coordinate all aspects of customer's accounts
* Ensure complete customer satisfaction in a fast-paced environment.
* Other projects and tasks as assigned by supervisor.
* Keywords:
* Customers Services, Sales, Retail Associate, Retail Sales, Customer Experience, Rental, Leasing, Customer Retention, Entry Level, Inventory Management, Quality Control, Development, Marketing, Business Development, Operations
* Location:
* MONTEBELLO,PICO RIVERA,LOS ANGELES,MONTEREY PARK,WHITTIER,DOWNEY,BELL,ROSEMEAD,SOUTH EL MONTE,BELL GARDENS,SANTA FE SPRINGS,MAYWOOD,ALHAMBRA,SAN GABRIEL,CITY OF INDUSTRY,EL MONTE,HUNTINGTON PARK,SOUTH GATE,LA PUENTE,HACIENDA HEIGHTS,NORWALK,TEMPLE CITY,SOUTH PASADENA,SAN MARINO,LYNWOOD,PARAMOUNT,LAMIRADA,BELLFLOWER,ARCADIA,PASADENA,DODGERTOWN,COMPTON,ARTESIA,LA HABRA,CERRITOS,BALDWIN PARK,WEST COVINA,LAKEWOOD,LONG BEACH,SIERRA MADRE,BUENA PARK,LA PALMA,MONROVIA,GLENDALE,DUARTE,ROWLAND HEIGHTS,FULLERTON,HAWAIIANGARDENS,LACRESCENTA,ALTADENA,COVINA,CARSON,INGLEWOOD,GARDENA,CYPRESS,BREA,WALNUT,ANAHEIM,LOS ALAMITOS,AZUSA,SIGNAL HILL,NORTH HILLS,LA CANADA FLINTRIDGE,HAWTHORNE,MONTROSE,MOUNT WILSON,TORRANCE,VERDUGO CITY,STANTON,BURBANK,BEVERLY HILLS,GARDEN GROVE,CULVER CITY,LAWNDALE,DIAMOND BAR,PLACENTIA,UNIVERSAL CITY,GLENDORA,WEST HOLLYWOOD,SEAL BEACH,REDONDO BEACH,NORTH HOLLYWOOD,PLAYA VISTA,WILMINGTON,HARBOR CITY,WESTMINSTER,EL SEGUNDO,SAN DIMAS,POMONA,STUDIO CITY,ATWOOD,MANHATTAN BEACH,MARINA DEL REY,ORANGE,TOLUCA LAKE,VALLEY VILLAGE,PACOIMA,LOMITA,HERMOSA BEACH,SURFSIDE,YORBA LINDA,MIDWAY CITY,PLAYA DEL REY,TUJUNGA,HUNTINGTON BEACH

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Rental Representative Demographics

Gender

Male

57.7%

Female

40.6%

Unknown

1.7%
Ethnicity

White

79.1%

Hispanic or Latino

12.5%

Asian

5.9%

Unknown

1.9%

Black or African American

0.7%
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Languages Spoken

Spanish

36.8%

Chinese

10.5%

German

10.5%

Italian

10.5%

Portuguese

5.3%

Romanian

5.3%

French

5.3%

Dutch

5.3%

Russian

5.3%

Cantonese

5.3%
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Rental Representative Education

Schools

University of Phoenix

9.8%

Pennsylvania State University

7.8%

Syracuse University

5.9%

University of Alabama

5.9%

University of North Dakota

5.9%

Towson University

5.9%

University of North Carolina at Greensboro

5.9%

Florida State University

5.9%

Kansas State University

3.9%

University of South Florida

3.9%

Rowan College at Gloucester County

3.9%

Johnson & Wales University

3.9%

Southern Connecticut State University

3.9%

Le Moyne College

3.9%

Madison Area Technical College

3.9%

College of Southern Nevada

3.9%

University of Central Oklahoma

3.9%

Cerritos College

3.9%

University of Toledo

3.9%

University of Houston

3.9%
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Majors

Business

41.9%

Psychology

7.3%

Marketing

7.3%

Management

4.7%

Accounting

4.2%

Communication

3.7%

Finance

3.7%

Kinesiology

2.6%

General Studies

2.6%

Nursing

2.6%

Criminal Justice

2.6%

Liberal Arts

2.1%

Journalism

2.1%

Project Management

2.1%

Education

2.1%

Political Science

2.1%

Nursing Assistants

1.6%

Economics

1.6%

Public Relations

1.6%

Supply Chain Management

1.6%
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Degrees

Bachelors

51.4%

Other

25.7%

Masters

9.8%

Associate

9.4%

Certificate

1.1%

Doctorate

1.1%

License

0.7%

Diploma

0.7%
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Full Time
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Internship
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Top Skills for A Rental Representative

CreditCardTransactionsPenskeCompleteCustomerSatisfactionCustomerRelationsLargeFleetVehicleDemandOutboundSalesProcessNewAccountsRentalContractsAgentLocationsSafetyCustomerBaseInboundCallsServiceDepartmentRentalAgreementsRentalProcessRentalEquipmentBodyShopsPhoneCallsDataEntry

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Top Rental Representative Skills

  1. Credit Card Transactions
  2. Penske
  3. Complete Customer Satisfaction
You can check out examples of real life uses of top skills on resumes here:
  • Post customer payments by recording cash, checks and credit card transactions.
  • Communicate with maintenance shop, multiple Penske locations and staff to ensure customer satisfaction.
  • Generate new business leads and maintain existing customer relationships.
  • Managed and over saw a large fleet of vehicles.
  • Match vehicle demand with availability and coordinate the movement of diverse truck/trailer equipment.

Top Rental Representative Employers

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