Post job

How to hire a rental representative

Rental representative hiring summary. Here are some key points about hiring rental representatives in the United States:

  • HR departments typically spend 15% of their expenses on recruitment.
  • It usually takes about 12 weeks for a new employee to reach full productivity levels.
  • It typically takes 36-42 days to fill a job opening.
  • The median cost to hire a rental representative is $1,633.
  • Small businesses spend an average of $1,105 per rental representative on training each year, while large companies spend $658.
  • There are currently 3,929 rental representatives in the US and 8,167 job openings.
  • Tampa, FL, has the highest demand for rental representatives, with 11 job openings.
  • Saint Louis, MO has the highest concentration of rental representatives.

How to hire a rental representative, step by step

To hire a rental representative, you need to identify the specific skills and experience you want in a candidate, allocate a budget for the position, and advertise the job opening to attract potential candidates. To hire a rental representative, you should follow these steps:

Here's a step-by-step rental representative hiring guide:

  • Step 1: Identify your hiring needs
  • Step 2: Create an ideal candidate profile
  • Step 3: Make a budget
  • Step 4: Write a rental representative job description
  • Step 5: Post your job
  • Step 6: Interview candidates
  • Step 7: Send a job offer and onboard your new rental representative
  • Step 8: Go through the hiring process checklist
jobs
Post a rental representative job for free, promote it for a fee
  1. Identify your hiring needs

    The rental representative hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

    Determine employee vs contractor status
    Is the person you're thinking of hiring a US citizen or green card holder?

    A rental representative's background is also an important factor in determining whether they'll be a good fit for the position. For example, rental representatives from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

    This list shows salaries for various types of rental representatives.

    Type of Rental RepresentativeDescriptionHourly rate
    Rental Representative$12-18
    Services ClerkThe main role of service clerks is to provide excellent service to customers. They are responsible for varied tasks, which include handling complaints from customers, processing register transactions, and promoting the company's services and products... Show more$12-18
    Counter ClerkA counter clerk completes customer orders, processes payments, and ensures customer satisfaction. They may also assist customers by answering inquiries, offering discounts, and recommending products and services... Show more$12-17
  2. Create an ideal candidate profile

    Common skills:
    • Customer Satisfaction
    • Reservations
    • Phone Calls
    • Customer Accounts
    • Inbound Calls
    • Data Entry
    • Outbound Sales
    • Rental Equipment
    • Customer Problems
    • Cold Calls
    • Rental Agreements
    • Rental Fleet
    • Car Rentals
    • Rental Fees
    Check all skills
    Responsibilities:
    • Conduct in-services on managing patients with chemotherapy-induce anemia to nursing staff at inpatient and outpatient facilities, providing treatment algorithms.
    • Receive inbound calls from customers inquiring information for reservations.
    • Track future availability on the basis of reservations.
    • Increase buyer awareness and traffic flow and orchestrate visual merchandising campaigns solidifying market positioning, catapulting spontaneous and POS sales revenues.
    • Describe product to customers and accurately explain details about DirecTV services.
  3. Make a budget

    Including a salary range in your rental representative job description is a great way to entice the best and brightest candidates. A rental representative salary can vary based on several factors:
    • Location. For example, rental representatives' average salary in indiana is 30% less than in california.
    • Seniority. Entry-level rental representatives earn 29% less than senior-level rental representatives.
    • Certifications. A rental representative with a few certifications under their belt will likely demand a higher salary.
    • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a rental representative's salary.

    Average rental representative salary

    $15.65hourly

    $32,561 yearly

    Entry-level rental representative salary
    $27,000 yearly salary
    Updated December 17, 2025
  4. Writing a rental representative job description

    A job description for a rental representative role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a rental representative job description:

    Rental representative job description example

    • Ability to learn and comprehend technical material
    • Computer and smartphone proficiency including the MS Office Suite, Salesforce
    • Ability to work with mathematical concepts, apply concepts such as fractions, percentages, ratios, and proportions
    • Use logic and reasoning to identify the strengths and weaknesses of alternative solutions
    • 3+ Years of utility industry products and services including tooling and safety equipment, or related industry rental/sales experience preferred (willing to train the right individual)

    Requirements:

    Communication skills

    • Communicate with others who have inquiries about CTOS, be able to exchange accurate information
    • Professional demeanor and excellent interpersonal and business level communication capabilities
    • Take the time to understand points made by business partners and customers, asking questions as appropriate
    • Monitor/assess performance of yourself, other individuals, or organizations to make improvements
    • Communicate effectively in writing as appropriate for the needs of the audience

    Personal skills:

    • Thorough knowledge of sales principles, methods, practices, and techniques
    • Experience in working in a results-oriented, team environment
    • Ability to prioritize and re-prioritize multiple tasks, multiple times, daily
    • Professional personal appearance
    • Strong attendance record
    • Ability to work in a fast-paced environment without direct supervision
    • Identify complex problems to develop and evaluate options and implement solutions

    Working Conditions:

    The workenvironment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

    • Works in an office and at times warehouse/repair environment with exposure to varying degrees of temperatures and noise
    • Constantly operates a computer, phone, copy machine, laptop, mobile device, and printer, etc.
    • Ability to travel with overnight stays during training, meetings, shows and other events as needed
    • Able to work as scheduled with punctual attendance 8:00 am-5:00 pm, Monday-Friday plus additional hours/days necessary, excluding vacation time and holidays, to meet business demands, especially during storm season(s)

    Physical Requirements

    • Sitting, standing, and walking
    • Occasionally lift and/or move up to twenty-five pounds.

    Other Responsibilities:

    All other duties assigned by management

    BENEFITS

    • 401(k) with Employer Match
    • Competitive Health Care
    • Dental, Vision, and Life Insurance
    • Paid Vacation, Sick and Holidays
    • STD/ LTD
    • Partner Discounts
    • Investment in Employee Development

    Custom Truck One Source is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

  5. Post your job

    To find the right rental representative for your business, consider trying out a few different recruiting strategies:

    • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
    • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with rental representatives they would recommend.
    • Recruit at local colleges. Attend job fairs at local colleges to recruit rental representatives who meet your education requirements.
    • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.
    To find rental representative candidates, you can consider the following options:
    • Post your job opening on Zippia or other job search websites.
    • Use niche websites that focus on engineering and technology jobs, such as salesjobs, salesheads, allretailjobs.com, sales trax.
    • Post your job on free job posting websites.
  6. Interview candidates

    To successfully recruit rental representatives, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

    It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

    The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

  7. Send a job offer and onboard your new rental representative

    Once you've found the rental representative candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

    It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

    Once that's done, you can draft an onboarding schedule for the new rental representative. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

  8. Go through the hiring process checklist

    • Determine employee type (full-time, part-time, contractor, etc.)
    • Submit a job requisition form to the HR department
    • Define job responsibilities and requirements
    • Establish budget and timeline
    • Determine hiring decision makers for the role
    • Write job description
    • Post job on job boards, company website, etc.
    • Promote the job internally
    • Process applications through applicant tracking system
    • Review resumes and cover letters
    • Shortlist candidates for screening
    • Hold phone/virtual interview screening with first round of candidates
    • Conduct in-person interviews with top candidates from first round
    • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
    • Conduct background checks on top candidates
    • Check references of top candidates
    • Consult with HR and hiring decision makers on job offer specifics
    • Extend offer to top candidate(s)
    • Receive formal job offer acceptance and signed employment contract
    • Inform other candidates that the position has been filled
    • Set and communicate onboarding schedule to new hire(s)
    • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)
    Sign up to download full list

How much does it cost to hire a rental representative?

Before you start to hire rental representatives, it pays to consider both the one-off costs like recruitment, job promotion, and onboarding, as well as the ongoing costs of an employee's salary and benefits. While most companies that hire rental representatives pay close attention to the initial cost of hiring, ongoing costs are much more significant in the long run.

Rental representatives earn a median yearly salary is $32,561 a year in the US. However, if you're looking to find rental representatives for hire on a contract or per-project basis, hourly rates typically range between $12 and $18.

Find better rental representatives in less time
Post a job on Zippia and hire the best from over 7 million monthly job seekers.

Hiring rental representatives FAQs

Search for rental representative jobs

Ready to start hiring?