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Become A Repair Clerk

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Working As A Repair Clerk

  • Interacting With Computers
  • Performing for or Working Directly with the Public
  • Getting Information
  • Selling or Influencing Others
  • Resolving Conflicts and Negotiating with Others
  • Deal with People

  • Unpleasant/Angry People

  • $30,090

    Average Salary

Example Of What A Repair Clerk does

  • Utilized computers for input and retrieval of data and arranged appointments for repair service.
  • Maintained customer line records, routing trouble reports and performing clerical work associated with maintenance and installation activities.
  • assisted in customer complaints and inquires.
  • Dispatched technicians on trouble lines.
  • Analyzed troubles, tested to verify line condition and advise customers of estimated restoration time.
  • Interacted with Business Office for special services and billing issues, including TTY service.
  • trouble shooting and issuing trouble tickets.
  • Tested lines, special circuits and foreign exchange lines for trouble in the switch.
  • Inspected building prior to occupancy.
  • Filled out daily reports and prepared weekly reports.
  • Tested telephone lines for customers.
  • Planned and organized supplies to be audited to make sure all supplies were counted for.
  • Answered incoming trouble reports calls from customers.
  • Trained new employees Worked closely with Customer Service and billing to ensure best customer service possible.
  • Maintained storage areas in a clean and orderly condition.
  • Take customer repair calls (611) for local and business customers.
  • Opened and closed repair tickets as worked by the technicians.
  • Interfaced with various Service Centers and Assignment Bureaus to report correction and completion of service orders via a Nortel telephone system.
  • Mail Room Clerk Storeroom Clerk Motor Vehicle Clerk Administrative Reports Clerk Network Clerk
  • Ordered telephone equipment for new installations.

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Do you work as a Repair Clerk?

Repair Clerk Demographics

Gender

Female

62.6%

Male

36.7%

Unknown

0.7%
Ethnicity

White

65.3%

Hispanic or Latino

15.3%

Black or African American

12.0%

Asian

4.3%

Unknown

3.1%
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Foreign Languages Spoken

Spanish

100.0%

Repair Clerk Education

Schools

University of Phoenix

11.5%

Monroe Community College

7.7%

State University of New York College of Agriculture & Technology at Morrisville

7.7%

Pioneer Pacific College

7.7%

Villanova University

7.7%

University of Dayton

3.8%

Clinton Technical School

3.8%

Community College of the Air Force

3.8%

William Rainey Harper College

3.8%

Rockingham Community College

3.8%

University of Nevada - Reno

3.8%

Montgomery Community College

3.8%

Pima Community College

3.8%

Pellissippi State Community College

3.8%

Murray State University

3.8%

Washington State University

3.8%

Central Virginia Community College

3.8%

Texarkana College

3.8%

Essex County College

3.8%

University of America

3.8%
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Majors

Business

28.6%

Accounting

9.5%

Liberal Arts

9.5%

Management

4.8%

Communication

4.8%

Education

4.8%

Fine Arts

3.2%

Computer Technical Support

3.2%

Computer Science

3.2%

Nursing

3.2%

Health Care Administration

3.2%

Computer Networking

3.2%

Theology

3.2%

Environmental Control Technologies/Technicians

3.2%

General Studies

3.2%

Information Technology

3.2%

General Education, Specific Areas

1.6%

Medical Technician

1.6%

Pharmacy

1.6%

Computer Information Systems

1.6%
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Degrees

Other

53.6%

Bachelors

21.4%

Associate

11.9%

Certificate

4.8%

Masters

3.6%

Diploma

3.6%

License

1.2%
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How Would You Rate The Salary Of a Repair Clerk?

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Top Skills for A Repair Clerk

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  1. Technicians
  2. Customer Repair Calls
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Tested lines and repaired systems from computer when possible, or scheduled outside technicians for repairs on site.
  • Take customer repair calls (611) for local and business customers.
  • Provided customer service, control and directed the flow of service order section for maintenance and repairs of facilities post wide.
  • Answered high volume incoming calls Processed repair tickets Dispatched and tracked repair tickets Provide customer service
  • Answered repair calls and input repair tickets for Residential customers

How Would You Rate Working As a Repair Clerk?

Are you working as a Repair Clerk? Help us rate Repair Clerk as a Career.

Top Repair Clerk Employers

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Jobs From Top Repair Clerk Employers

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