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Become A Replenishment Associate

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Working As A Replenishment Associate

  • Performing for or Working Directly with the Public
  • Selling or Influencing Others
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Persons Outside Organization
  • Deal with People

  • Unpleasant/Angry People

  • $83,158

    Average Salary

Example Of What A Replenishment Associate does

  • Gained a better understanding to assist with layaway and loss prevention.
  • Stock inventory on the sale floor.
  • Unload trucks * Sort and stock merchandise.
  • Received new merchandise from delivery trucks.
  • Unpack deliveries , organize stock rooms.
  • -Answered customer questions and addressed complaints.
  • Take inventory or examine merchandise to identify items to be reordered or replenished.
  • Maintained an organized store Received incoming shipments of product Organized product displays Listened to customers' needs to best serve them
  • Stock shelves, rack, cases, bins, and tables with new or transferred merchandise.
  • Itemized and totaled customer merchandise selection at checkout counter.
  • Involved actively in teaching other new associates to perform these tasks.
  • Stock store merchandise in accordance with policy.
  • Prepared and took care of store inventory.
  • Unloaded and unpacked shipments from delivery trucks.
  • Recovered merchandise from sales floor, fitting rooms, and work area.
  • Assisted in the operation of receiving, replenishment, and merchandise presentation.
  • Provided customer assistance on sales floor.
  • Transferred to Michaels (a parent company)
  • Stock new merchandise to store shelves.
  • Retail Unloading freight truck, cashier, customer support

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How To Become A Replenishment Associate

Typically, there are no formal education requirements for retail sales workers. Most receive on-the-job training, which usually lasts a few days to a few months.

Education

Although retail or parts sales positions usually have no formal education requirements, some employers prefer applicants who have a high school diploma or equivalent, especially employers who sell technical products or “big-ticket” items, such as electronics or cars.

Training

Most retail sales workers receive on-the-job training, which usually lasts a few days to a few months. In small stores, an experienced employee often trains newly hired workers. In large stores, training programs are more formal and usually conducted over several days.

During training sessions, topics often include customer service, security, the store’s policies and procedures, and how to operate the cash register.

Depending on the type of product they are selling, employees may be given additional specialized training. For example, salespersons working in cosmetics get instruction on the types of products the store offers and for whom the cosmetics would be most beneficial. Likewise, those who sell computers may be instructed on the technical differences between computer products.

Because providing exceptional service to customers is a priority for many employers, employees often get periodic training to update and refine their skills.

Advancement

Retail sales workers typically have opportunities to advance to supervisory or managerial positions. Some employers want candidates for managerial positions to have a college degree.

As sales workers gain experience and seniority, they often move into positions that have greater responsibility and may be given their choice of departments in which to work. This opportunity often means moving to positions with higher potential earnings and commissions. The highest earnings potential usually involves selling “big-ticket” items—such as cars, jewelry, furniture, and electronics. These positions often require workers with extensive knowledge of the product and an excellent talent for persuasion.

Important Qualities

Customer-service skills. Retail sales workers must be responsive to the wants and needs of customers. They should explain the product options available to customers and make appropriate recommendations.

Interpersonal skills. A friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people. 

Math skills. Retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers.

Persistence. A large number of attempted sales may not be successful, so sales workers should not be discouraged easily. They must start each new sales attempt with a positive attitude.

Selling skills. Retail sales workers must be persuasive when interacting with customers. They must clearly and effectively explain the benefits of the merchandise.

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Replenishment Associate jobs

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Top Skills for A Replenishment Associate

NewMerchandiseSalesFloorStoreShelvesCustomerServiceSkillsBuildingPlanogramsStockShelvesStockRoomRFPalletJackDeliveryTrucksMichaelsStockMerchandiseCompanyStandardsMerchandisePresentationCustomerAssistanceLossPreventionCustomerQuestionsStoreMerchandiseStockInventoryStoreInventory

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Top Replenishment Associate Skills

  1. New Merchandise
  2. Sales Floor
  3. Store Shelves
You can check out examples of real life uses of top skills on resumes here:
  • Restock any selling space and regroup items to make space for new merchandise.
  • Verified product movement reports for accuracy and maintained accurate inventories of products moving to sales floor.
  • Maintained inventory on store shelves and assisted with inventory calculations.
  • Unload truck, take inventory to floor and restock shelves.
  • Handle unpacking deliveries and organizing stock room to maintain accurate inventory calculations.

Top Replenishment Associate Employers

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Replenishment Associate Videos

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