Representative jobs in Alabama - 1,868 jobs

Sterling Search Partner is helping a Birmingham client with its search for a Customer Service Representative. We are seeking a motivated and customer-focused Call Center Representative to join our team. The ideal candidate will handle inbound and outbound calls, assist customers with inquiries, resolve issues, and provide information about our products and services. Interviews will be the week of January 12th Start Date February 2nd While in training you will work: The first 2 months Monday - Friday 8:00AM to 5:00PM After training you will work: 5 days a week between Monday - Saturdays and will be off either Tuesday, Wednesday or Thursday. Your shift will be 11:00AM - 8:00PM Saturdays are required and your shift will be either 7:00AM - 3:30PM or 8:30AM - 5:00PM Key Responsibilities: Answer incoming calls promptly and professionally. Respond to customer inquiries and provide accurate information. Resolve customer issues and complaints effectively and efficiently. Maintain detailed records of customer interactions in the database. Collaborate with team members and departments to improve customer service processes. Meet or exceed performance metrics, including call volume and customer satisfaction. Stay updated on product knowledge and company policies. Qualifications: High school diploma or equivalent; additional education is a plus. Previous experience in a call center or customer service role preferred. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Proficiency in computer systems and software. Ability to work in a fast-paced environment and handle stressful situations.

Each agent will handle 25-30 calls per day. Calls will typically last around 15 minutes. This is not a scripted call center - they will be talking from owners that the company owes money to. Will be expected to think analytically as each conversation is not the same. *Schedule* Monday - Friday; 8am - 5pm *Skills & Qualifications* * 4+ years of call center experience, taking inbound or making outbound calls (heavy volume preferred) * Experience handling calls in Oil & Gas, Power/Energy, or Utility industries * Any experience providing customer support, collections, technical support, etc. * Must ha *Job Type & Location* This is a Contract to Hire position based out of Birmingham, AL. *Pay and Benefits*The pay range for this position is $21.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Birmingham,AL. *Application Deadline*This position is anticipated to close on Jan 23, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

LeafFilter Gutters and Gutter protection No cold calling- no sweepstake giveaway- real people confirming your leads. Are you tired of cold calling looking for new business? Tired of the constant follow up, pay cuts, or unqualified leads? Tired of 3-5 hour meetings? Leaf Filter by Leaf Home is North America's largest direct to consumer entity and the largest home remodeling company in North America. Leaf Filter pays the best rates, for less time in the field and less time in the home. If you are a sales PROFESSIONAL ready to be paid for your talents apply now and come join a team of the highest paid and most valued design consultants in home remodeling sales. We consider all applicants from all backgrounds, do not hesitate to apply. Some of our best consultants come from very different backgrounds, we have the training you need if you believe you have the talent! We're looking for motivated sales professionals to join our highly successful sales force in the growing home improvement industry. Our Design Consultants go to pre-scheduled appointments in residential homes and conduct sales presentations. They provide all of the necessary information for homeowners to make a same-day decision on their gutter protection needs. Primary Responsibilities: - Travel to and from your residence to company-generated, pre-qualified appointments with homeowners within the greater Metro area. - Perform product demonstrations and discuss custom quotes during in-home consultations - Follow a value-based selling process embodying honesty and integrity - Attend trainings and regular sales meetings - Other duties as assigned Qualifications: - Hold a valid driver's license (required) - Comfortable traveling up to 2 hours for appointments on a daily basis (required) - Ability to lift and carry at least 20-60 lbs. of sample materials (required) - Capable of navigating various applications on an iPad (required) - Previous outside sales experience is not a requirement - Willingness to learn a structured and proven sales process - A strong desire and ability to close the sale Compensation: - Uncapped, full commission structure with current consultants earning $80,000-$220,000 plus. - Performance-based bonus opportunities - ICBA Contractors insurance offering Schedule: - Flexibility on a weekly basis - Evening and weekend availability (required) Job Type: Full-time Compensation package: Bonus opportunities Commission only Commission pay Uncapped commission Schedule: Day shift Evening shift Monday to Saturday as needed

Yadkin Valley Cabinet Co., Inc. was established in 1989 and has witnessed a tremendous amount of growth in a short period of time. We implement cutting edge technology that permits us to be competitive in all aspects of cabinet production. Job Description Core responsibilities include: Answers all incoming calls and dispatch requests Dispatches and assigns service requests Performs duties as a member of a team where the following duties and responsibilities will be shared and adjusted to the customer's and/or leader's needs: Supports the leaders in support services and should be Customer oriented. Relates to all customers in a friendly, accommodating, and respectful manner that creates good will. Sets high personal standards of performance and accepts responsibility and accountability of all actions. Committed to performance improvement and positive change and adheres to department dress code and proper hygiene when reporting to work and performing job duties. Qualifications Minimum Requirements: Must be able to read, write, comprehend, and communicate the English language. High school diploma or GED required. Six months to one year of previous related experience and delegation skills is desired. Five years working with computers and data entry is required as well as the ability to type 40 wpm. Ability to remain calm in less than calm circumstances. Strong Verbal and Written Communication Skills. Flexibility, versatility, and reliability as a team player. Physical Requirements: Must be able to sit at desk for long periods. May occasionally require walking, bending, or stretching. Occasionally lifts, carries, pushes, and/or pulls equipment, materials, and supplies weighing 20 pounds or less. The potential for eyestrain exists with long-term exposure to the computer monitor. Must have adequate or corrected vision, hearing, and speech in order to communicate effectively via telephone, radio, and face to face. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Full-Time Call Center Representative Signius is seeking dedicated and detail-oriented Full-Time Call Center Representatives to join our rapidly growing team. In this vital role, you'll provide friendly, professional, and comprehensive support to our diverse client base, which spans medical offices, apartment complexes, and various professional services. This is an in-office position. We pride ourselves on our supportive, compassionate, and collaborative environment, where teamwork and exceeding client expectations are paramount. If you possess excellent communication skills and computer literacy, we encourage you to apply. In your day-to-day, you will professionally manage a high volume of incoming calls, ensuring every caller is met with a polite and pleasant demeanor. Your primary focus will be to accurately gather and relay essential information while maintaining thorough and precise message details. By meticulously verifying and entering information into our system, you will provide our customers with the confidence that their needs are being effectively documents and communicated. Qualifications: A welcoming voice and an upbeat, professional tone. Strong command of the English language, including excellent spelling and grammar. Proficiency in a Windows-based computer environment. Ability to type 35 words per minute or more. Excellent attendance record. Availability to work one weekend day No prior experience is required; we provide comprehensive training in a positive, team-focused environment designed for your success. Compensation: $20/hr with Perfect Attendance Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $17 / Hour. Full-time employees are eligible for a robust benefits package including: Employee Stock Ownership Comprehensive Medical, Dental, and Vision Benefits Paid Vacation Traditional 401K with company matching Free Life Insurance Policy Legal Assistance Shifts: Full-Time - 40 hours per week, 10-hour shifts Must be available to work a weekend day (Sat or Sun each week) Training will last approximately one week. On your second week, you will move to your new set schedule. Signius is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. Job Posted by ApplicantPro

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As a Call Center Representative - Montgomery, AL (Onsite) at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position.This position is part of a cross-functional team responsible for handling inbound calls from providers and/or recipients of Alabama Medicaid. Call Center Representatives are responsible for listening to provider and/or recipient needs/issues and providing helpful solutions. This is a very high-volume call center. Your role in our mission This is an important position in Gainwell's commitment to helping clients deliver better health and human services outcomes. * Provide knowledgeable responses to basic client questions; elevate more complex cases to appropriate staff as needed * Put your skills to work to solve client problems, update account history and follow up with clients to confirm their inquiry or request is resolved * Update address information, verify benefit limits, adhere to the client's SLAs, and consistently meet production targets * Collaborate with team members, management and clients to resolve client inquiries; cross-train new resources in customer service processes * Process client inquiries more efficiently and effectively by reviewing and recommending changes to procedures and workflow * This position is for a Call Center Representative that will be cross-trained to take calls for both the Provider Assistance Center and the Electronic Media Claims Helpdesk. What we're looking for * Call Center Experience: Minimum of 1 year of experience in a call center environment preferred. * Customer Service: Demonstrated ability to provide high-quality customer service, primarily over the phone, to Medicaid recipients. * Eligibility & Claims Support: Assist recipients with a range of inquiries related to eligibility and claims payments, providing clear and accurate information. * Problem Resolution: Identify and resolve common issues, including demographic and provider-related discrepancies that may impact eligibility or claim processing. * Transportation Support: Submit Non-Emergency Transportation (NET) vouchers and collaborate with NET coordinators and Medicaid Agency Case Managers to ensure service accuracy and continuity What you should expect in this role * Onsite position in Montgomery, AL * The Provider Assistance Center operates Monday-Friday, 8:00AM-5:00PM CST. * The EMC Helpdesk operates Monday-Friday, 7:00AM-8:00PM CST; Saturdays, 9:00AM-5:00PM CST; and on holidays with the exception of Thanksgiving and Christmas Day. * As part of the application process for this position, you will be required to complete an assessment in order to proceed further. * Video cameras must be used during all interviews, as well as during the initial week of orientation. Employee Benefits & Perks: * Health benefits (medical, dental, and vision) begin on Day 1 of employment. * 401(k) with company match and additional benefits become available within the first few months. * Employees can take advantage of the flexible vacation policy after 90 days of employment. Any exceptions require manager approval before the employee's start date at Gainwell. * Career growth and advancement opportunities are encouraged and supported. * A company-provided computer is supplied for work use. #LI-ONSITE #LI-PP1 #LI-CM1 The pay range for this position is $27,200.00 - $38,900.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Job DescriptionDescription: Christ Health Center is seeking a compassionate and detail-oriented Call Center Representative to join our team. The Call Center Representative is part of the Call Center team that serves to ensure all phone inquiries regarding patient matters are received and followed up within a timely manner. The Call Center Representative intercepts and routes incoming calls, takes messages as necessary or directs callers to the appropriate voice mail box, and schedules patient appointments over the phone. The Representative acts as the company's first point of contact with the public, and must represent the company in a professional and courteous manner at all times. Supervisory Responsibilities None Major Duties & Responsibilities: Job Skills Answers incoming calls Checks and follow ups on voicemail messages Maintains and updates patient demographics Schedules patient appointments Assists with patient registration and patient Check-out as needed May also assist with other related clerical duties and other miscellaneous duties as deemed necessary Schedule: Monday-Friday, 7:45 AM- 5:00 PM Required Skills/abilities Excellent verbal communication and telephone skills Ability to read and interpret documents Effective interpersonal skills including active listening Typing and Data Entry Experience Strong organizational skills and detail oriented Proficient in Microsoft Office (Word, Excel, Outlook) Bi-Lingual in Spanish is required. Requirements: Qualification, Education, Experience Requires High School Diploma or equivalent 1-2 years in administrative experience Physical/Mental Demands Work requires the ability to lift objects weighing up to 20 pounds Work requires ability to carry objects weighing up to 20 pounds. Work requires ability to sit +/- 90% of the time. Work requires ability to stoop and bend, to reach, and grab with arms and hands; manual dexterity and to communicate with others. Work requires the ability to hear, understand, and distinguish speech and/or other sounds. Work requires proofreading and checking documents for accuracy. Work requires ability to use a keyboard and visualize a computer monitor to enter and transform words or data. Specific vision abilities required include close vision and the ability to adjust focus OSHA personal exposure risk category I & II Airborne personal exposure risk category I (Possible exposure of the healthcare worker to patients capable of transmitting M. tuberculosis). Universal precautions will be adhered to at all times. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos; ability to write simple correspondence and reports; Ability to effectively present information in one-on-one and small group situations to patients, visitors, and other employees of the organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent. Reasoning Ability The ability to apply general rules to specific problems to produce answers that make sense. The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events) and to convey the information to others. Cultural Expectations Understands Christ Health Center Mission Statement and Values Consistently displays Christ Health Center's Mission on a daily basis Treats patients, visitors and co-workers with love and respect This document is intended to describe the general nature and level of work performed. It is not intended to serve as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

Job DescriptionDescription: · Must operate (cell phones, UAB paging, Access 3000, ASCOM phone) and/or monitor electronic telephone attendant console, a personal computer (PC), radio paging system, two-way radio, public address system, and other associated equipment. Have the ability to handle: emergency calls, medical emergencies, fire procedures, control groups, bomb threats, knowledge of the security alarms, disaster plans and other urgent matters as they arise. · The operator must work independently, carrying out recurring duties following established policies and procedures. · The operator must have the ability to problem solve and make decisions in emergency situations. · Operators must have the ability to meet and deal with people from a variety of backgrounds with varying levels of understanding, work under pressure and stressful conditions and adapt to changing work condition. · Telephone operator must be able to speak and understand English as a primary language with a high level of comprehension. · Operators must have excellent customer service skills. · Be able to assume the responsibility for placing a variety of special long-distance calls (e.g. conference calls, appointment calls) over varied circuits or routings, or performing information operator work. · The Candidate shall ensure that the switchboard is manned 24 hours per day, seven days per week, including holidays. · The Candidate shall provide general and patient information to direct person-to-person contacts · The Candidate shall handle emergency calls, such as cardiac arrests, telephone or telephone system failure, fire alarms, control panel alarms, bomb threats, disasters, etc., by contacting the appropriate VA personnel and/or telephone technician · The Candidate shall receive all incoming telephone calls and refer them to the requested party or to the most appropriate extension number. · The Candidate shall respond to telephone and/or Internet inquiries from customers seeking information and/or resources following a set standard. · The Candidate shall respond to all operator assisted calls within 30 seconds and initiate appropriate action(s) upon request from the caller. · The Candidate shall collect relevant caller data to assist with measurement, tracking and reporting activities. · The Candidate shall track inquires, questions and answers and provide resolution. · The Candidate must be familiar with the Communications Departmental Policies & Procedures, Including Hospital Policies & Procedures For Emergencies, Disasters, and other similar situations. · The Candidate must be able to Speak Clearly and in a Proper Tone So As To Be understood in all capacities. · The Candidate shall maintain and update Various On-Call Schedules. · The Candidate shall operate monitor and responds to fire and smoke alarms. · The Candidate shall provide directory information for both internal and external caller through computer system · The Candidate should have ability to handle busy switchboard and emergency situations. · The Candidate should provide best customer service at all times while using good discretion and judgment. · The Candidate shall perform Other Duties as Assigned or Directed to Ensure Smooth Operation of the Department. Requirements: MINIMUM REQUIRED SKILLS/EXPERIENCE: · The Candidate must have 1 -2 years of experience as a Telephone Operator. · The Candidate must be able to assume the responsibility for placing a variety of special long-distance calls (e.g. conference calls, collect calls, appointment calls) over varied circuits or routings, or performing information operator work, which requires knowledge of the organizational units and major functions of a large multi-division organization. · The Candidate must have the ability to meet and deal with people from a variety of backgrounds with varying levels of understanding, work under pressure and stressful conditions and adapt to changing work conditions.

Essential Functions & Responsibilities: Assist current and potential members with their telephone requests, including answering questions about products and services, resolving issues within their authority through research or referring problems beyond their scope to their supervisor, along with providing recommendations. Help members with digital banking solutions, perform basic troubleshooting, and escalate complex issues when necessary. Responsible for maintaining records in the core systems and managing the processing of electronic forms. Provide assistance with card services, transfers, loan payments, and all account maintenance tasks. Identifies cross-sell opportunities and cross-sells services to members. Performs other job related duties required or assigned. Performance Measurements: Troubleshoot and resolve member and internal inquiries in a timely, friendly and accurate manner. Develop and maintain knowledge of all relevant policies and procedures to ensure compliance with applicable regulations. Efficiently address and resolve member requests and issues at first contact when possible. Process transactions accurately and use active listening to provide effective solutions. Proactively recommend beneficial products and services, such as eStatements and self-serve options, to eligible members. Contribute to the overall Call Center Quality Loop score of 6.85 or higher by consistently delivering exceptional member experience. Knowledge and Skills: Experience: One year to three years of similar or related experience. Education: A high school education or GED. Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication. Other Skills: Good listening and telephone skills. Ability to navigate through multiple computer systems. Operate a 10-key calculator, a computer keyboard, and multiple computer screens. Make decisions with minimum information. Physical Requirements: Light lifting required.

We are searching for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Call Center Representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. To be a successful Call Center Representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. Responsibilities Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationships with clients and other call centre team members based on trust and reliability. Utilizing software, databases, scripts, and tools appropriately. Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service. Making sales or recommendations for products or services that may better suit client needs. Taking part in training and other learning opportunities to expand knowledge of company and position. Adhering to all company policies and procedures. Requirements High School Diploma or equivalent. More education or experience may be preferred. Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice. Understanding of company products, services, and policies. Proficiency with computers, especially with CRM software, and strong typing skills. Ability to ask prying questions and diffuse tense situations. Strong time management and decision making skills. Adaptability and accountability. Fluency in multiple languages may be desired.

Job Description About the Role: As a Call Center Representative in the finance industry, you will serve as a vital point of contact between our company and our valued clients. Your primary goal is to provide exceptional customer service by addressing inquiries, resolving issues, and guiding customers through financial products and insurance services. You will play a key role in maintaining customer satisfaction and loyalty by delivering accurate information and empathetic support. This position requires effective communication skills and the ability to handle sensitive financial information with confidentiality and professionalism. Ultimately, your efforts will contribute to the company's reputation for reliability and trustworthiness in a highly regulated industry. Minimum Qualifications: High school diploma or equivalent. Proven experience in a customer service or call center role, preferably within the finance or insurance sector. Strong verbal and written communication skills in English. Basic computer proficiency, including experience with CRM software and Microsoft Office applications. Ability to handle confidential information with discretion and maintain compliance with industry regulations. Preferred Qualifications: Experience with financial products such as loans, credit, insurance policies, or investment services. Familiarity with regulatory requirements and compliance standards in the finance industry. Responsibilities: Respond promptly and professionally to inbound customer calls regarding financial and insurance products, services, and account inquiries. Assist customers in understanding account or loan questions. Take Loan applications and process loans for the members. Identify opportunities to cross-sell or upsell relevant financial products and services in alignment with customer needs and company guidelines. Collaborate with internal departments to resolve complex customer issues and escalate cases when necessary to ensure timely resolution. Skills: The required communication skills enable you to clearly and empathetically interact with customers, ensuring their concerns are understood and addressed effectively. Problem-solving skills are critical for identifying customer needs and resolving issues promptly, often requiring collaboration with other departments. Preferred skills, such as knowledge of financial products and regulatory compliance, enhance your ability to provide specialized support and maintain industry standards.

CALL CENTER REPRESENTATIVE - CONTRACT TO PERMANENT $12.00 per hour. One week of training will start on 11/03/2025 - 12:00 pm to 09:00 pm, Monday through Friday. (You must be able to attend EVERY DAY of training to qualify) The regular schedule will be a rotation of any time between 07:00 am and 09:00 pm, Monday through Sunday. Casual dress code. RESPONSIBILITIES Inbound and outbound phone calls Clerical work Data entry REQUIREMENTS Computer literate Ability to type 20 words per minute as a minimum (testing will be required) Excellent grammar and ability to speak clearly Reliable transportation and the ability to attend work every day

Act as a liason between company and customers answering incoming telephone calls Meet quotas assigned by manager Follow up with internet leads and previous sales and service customers for service appointments

Job Description You're the best and you want to join a team that appreciates you, where you can create your own opportunities. Who We Are We keep on growing because we only hire the best, and our customers love us for it. We've been at this a long time here in Athens. You've probably seen our trucks and our ads. What you don't know is what it's like to be a part of a team like this. How much you feel appreciated when you don't cut corners. How much we inspire ongoing training and education. How much you can earn when you truly are the best? People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel. What We Do We are a team of home service experts who go the extra mile to ensure peak performance for your home's plumbing, heating, and air conditioning, and electrical systems. The Big Task You will evaluate customer calls and match the right technician to every job. Key Sub Tasks Learn the business and learn how to prioritize the most urgent customer calls. Ensure a quality customer experience by relaying detailed and accurate information to the technicians in the field. Record and report the service calls. Participate in training so that you grow and develop as a professional. Update customers throughout the day on the technician's progress. Desired Skills and Experience If you can achieve the above and you find it fun and challenging - you have just the right amount. What We Offer Our top performers are among the highest paid in the area. Medical Insurance -- we pay 60% of your and your family's insurance premiums for health. New technology, including iPhone, and iPad & access to integrated software 401k Plan with a company match of up to 4% A family. This is last on the list because it's the most important. We care about our team and expect you to bring that same caring when you join. We do a lot more than just work together. You'll come to love our company outings, and you'll build life-long friendships at Fuller Services. If you want to be part of something bigger than just a job - make this career move and find exactly what you're looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Fuller Services by visiting Fullerhvac.com. When you're ready, please follow the directions at fuller-heating-and-air-conditioning.nexstarrecruiter.com to apply for this position. Equal Opportunity Employer

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Yadkin Valley Cabinet Co., Inc. was established in 1989 and has witnessed a tremendous amount of growth in a short period of time. We implement cutting edge technology that permits us to be competitive in all aspects of cabinet production. Job Description Core responsibilities include: Answers all incoming calls and dispatch requests Dispatches and assigns service requests Performs duties as a member of a team where the following duties and responsibilities will be shared and adjusted to the customer's and/or leader's needs: Supports the leaders in support services and should be Customer oriented. Relates to all customers in a friendly, accommodating, and respectful manner that creates good will. Sets high personal standards of performance and accepts responsibility and accountability of all actions. Committed to performance improvement and positive change and adheres to department dress code and proper hygiene when reporting to work and performing job duties. Qualifications Minimum Requirements: Must be able to read, write, comprehend, and communicate the English language. High school diploma or GED required. Six months to one year of previous related experience and delegation skills is desired. Five years working with computers and data entry is required as well as the ability to type 40 wpm. Ability to remain calm in less than calm circumstances. Strong Verbal and Written Communication Skills. Flexibility, versatility, and reliability as a team player. Physical Requirements: Must be able to sit at desk for long periods. May occasionally require walking, bending, or stretching. Occasionally lifts, carries, pushes, and/or pulls equipment, materials, and supplies weighing 20 pounds or less. The potential for eyestrain exists with long-term exposure to the computer monitor. Must have adequate or corrected vision, hearing, and speech in order to communicate effectively via telephone, radio, and face to face. Additional Information All your information will be kept confidential according to EEO guidelines.

Full-Time Call Center Representative Signius is seeking dedicated and detail-oriented Full-Time Call Center Representatives to join our rapidly growing team. In this vital role, you'll provide friendly, professional, and comprehensive support to our diverse client base, which spans medical offices, apartment complexes, and various professional services. This is an in-office position. We pride ourselves on our supportive, compassionate, and collaborative environment, where teamwork and exceeding client expectations are paramount. If you possess excellent communication skills and computer literacy, we encourage you to apply. In your day-to-day, you will professionally manage a high volume of incoming calls, ensuring every caller is met with a polite and pleasant demeanor. Your primary focus will be to accurately gather and relay essential information while maintaining thorough and precise message details. By meticulously verifying and entering information into our system, you will provide our customers with the confidence that their needs are being effectively documents and communicated. Qualifications: A welcoming voice and an upbeat, professional tone. Strong command of the English language, including excellent spelling and grammar. Proficiency in a Windows-based computer environment. Ability to type 35 words per minute or more. Excellent attendance record. Availability to work one weekend day No prior experience is required; we provide comprehensive training in a positive, team-focused environment designed for your success. Compensation: $20/hr with Perfect Attendance Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $17 / Hour. Full-time employees are eligible for a robust benefits package including: Employee Stock Ownership Comprehensive Medical, Dental, and Vision Benefits Paid Vacation Traditional 401K with company matching Free Life Insurance Policy Legal Assistance Shifts: Full-Time - 40 hours per week, 10-hour shifts Must be available to work a weekend day (Sat or Sun each week) Training will last approximately one week. On your second week, you will move to your new set schedule. Signius is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

· Must operate (cell phones, UAB paging, Access 3000, ASCOM phone) and/or monitor electronic telephone attendant console, a personal computer (PC), radio paging system, two-way radio, public address system, and other associated equipment. Have the ability to handle: emergency calls, medical emergencies, fire procedures, control groups, bomb threats, knowledge of the security alarms, disaster plans and other urgent matters as they arise. · The operator must work independently, carrying out recurring duties following established policies and procedures. · The operator must have the ability to problem solve and make decisions in emergency situations. · Operators must have the ability to meet and deal with people from a variety of backgrounds with varying levels of understanding, work under pressure and stressful conditions and adapt to changing work condition. · Telephone operator must be able to speak and understand English as a primary language with a high level of comprehension. · Operators must have excellent customer service skills. · Be able to assume the responsibility for placing a variety of special long-distance calls (e.g. conference calls, appointment calls) over varied circuits or routings or performing information operator work. · The Candidate shall ensure that the switchboard is manned 24 hours per day, seven days per week, including holidays. · The Candidate shall provide general and patient information to direct person-to-person contacts · The Candidate shall handle emergency calls, such as cardiac arrests, telephone or telephone system failure, fire alarms, control panel alarms, bomb threats, disasters, etc., by contacting the appropriate VA personnel and/or telephone technician · The Candidate shall receive all incoming telephone calls and refer them to the requested party or to the most appropriate extension number. · The Candidate shall respond to telephone and/or Internet inquiries from customers seeking information and/or resources following a set standard. · The Candidate shall respond to all operator assisted calls within 30 seconds and initiate appropriate action(s) upon request from the caller. · The Candidate shall collect relevant caller data to assist with measurement, tracking and reporting activities. · The Candidate shall track inquires, questions and answers and provide resolution. · The Candidate must be familiar with the Communications Departmental Policies & Procedures, Including Hospital Policies & Procedures For Emergencies, Disasters, and other similar situations. · The Candidate must be able to Speak Clearly and in a Proper Tone So As To Be understood in all capacities. · The Candidate shall maintain and update Various On-Call Schedules. · The Candidate shall operate monitor and responds to fire and smoke alarms. · The Candidate shall provide directory information for both internal and external caller through computer system · The Candidate should have ability to handle busy switchboard and emergency situations. · The Candidate should provide best customer service at all times while using good discretion and judgment. · The Candidate shall perform Other Duties as Assigned or Directed to Ensure Smooth Operation of the Department. Requirements MINIMUM REQUIRED SKILLS/EXPERIENCE: · The Candidate must have 1 -2 years of experience as a Telephone Operator. · The Candidate must be able to assume the responsibility for placing a variety of special long-distance calls (e.g. conference calls, collect calls, appointment calls) over varied circuits or routings, or performing information operator work, which requires knowledge of the organizational units and major functions of a large multi-division organization. · The Candidate must have the ability to meet and deal with people from a variety of backgrounds with varying levels of understanding, work under pressure and stressful conditions and adapt to changing work conditions.

Christ Health Center is seeking a compassionate and detail-oriented Call Center Representative to join our team. The Call Center Representative is part of the Call Center team that serves to ensure all phone inquiries regarding patient matters are received and followed up within a timely manner. The Call Center Representative intercepts and routes incoming calls, takes messages as necessary or directs callers to the appropriate voice mail box, and schedules patient appointments over the phone. The Representative acts as the company's first point of contact with the public, and must represent the company in a professional and courteous manner at all times. Supervisory Responsibilities None Major Duties & Responsibilities: Job Skills * Answers incoming calls * Checks and follow ups on voicemail messages * Maintains and updates patient demographics * Schedules patient appointments * Assists with patient registration and patient Check-out as needed * May also assist with other related clerical duties and other miscellaneous duties as deemed necessary Schedule: Monday-Friday, 7:45 AM- 5:00 PM Required Skills/abilities * Excellent verbal communication and telephone skills * Ability to read and interpret documents * Effective interpersonal skills including active listening * Typing and Data Entry Experience * Strong organizational skills and detail oriented * Proficient in Microsoft Office (Word, Excel, Outlook) * Bi-Lingual in Spanish is required. Requirements Qualification, Education, Experience * Requires High School Diploma or equivalent * 1-2 years in administrative experience Physical/Mental Demands * Work requires the ability to lift objects weighing up to 20 pounds * Work requires ability to carry objects weighing up to 20 pounds. * Work requires ability to sit +/- 90% of the time. * Work requires ability to stoop and bend, to reach, and grab with arms and hands; manual dexterity and to communicate with others. * Work requires the ability to hear, understand, and distinguish speech and/or other sounds. * Work requires proofreading and checking documents for accuracy. * Work requires ability to use a keyboard and visualize a computer monitor to enter and transform words or data. Specific vision abilities required include close vision and the ability to adjust focus * OSHA personal exposure risk category I & II * Airborne personal exposure risk category I (Possible exposure of the healthcare worker to patients capable of transmitting M. tuberculosis). Universal precautions will be adhered to at all times. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos; ability to write simple correspondence and reports; Ability to effectively present information in one-on-one and small group situations to patients, visitors, and other employees of the organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent. Reasoning Ability The ability to apply general rules to specific problems to produce answers that make sense. The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events) and to convey the information to others. Cultural Expectations * Understands Christ Health Center Mission Statement and Values * Consistently displays Christ Health Center's Mission on a daily basis * Treats patients, visitors and co-workers with love and respect This document is intended to describe the general nature and level of work performed. It is not intended to serve as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.