Summary for Dock Representative The position works with cruise line shore excursion staff, motor coach dispatchers and driver/guides, vessel crew, and other dock personnel to ensure our tours depart and arrive in a timely fashion, and according to the quality and customer service standards set by Allen Marine and the cruise lines. This is a shore-based position.
Essential Duties & Responsibilities for Dock Representative
Must present a professional and friendly attitude and be able to answer a variety of questions about Allen Marine Tours and Southeast Alaska.
Company liaison to shore excursion staff, assisting with sales and logistics. This includes working with bus companies and ship staff to ensure passengers' special needs are met.
Direct and assist passenger movement between cruise ship and tour embarkation.
Collect tickets/vouchers as passengers board vessels and motor coaches.
Effectively communicate with other Allen Marine employees via company radios.
Conduct settlement transactions with cruise line representatives.
Assist with the distribution of promotional tour materials.
Maintain periodic reports of passenger counts and daily sales.
Special projects may be assigned as required by the business.
Minimum Qualifications (Knowledge, Skills and Abilities) for Dock Representative
Must present a professional and friendly attitude while working in a sometimes fast-paced environment
Must be clean, well-groomed, courteous, honest, punctual, and most important, reliable.
Must feel comfortable approaching and speaking to people you don't know.
Must feel comfortable directing and speaking to large crowds.
Ability to prioritize and handle various time-sensitive tasks while maintaining great attention to detail.
Ability to solve unique spontaneous problems regularly and make decisions quickly and confidently both as an individual and as a team.
Ability to generate a multitude of cooperative relationships with co-workers as well as representatives of other companies involved with AMT.
Must be drug-free (pre-employment 4-panel drug screening and testing for cause mandatory).
Project professional and polished image.
Valid US driver's license and a clean driving record.
Must pass a security background check and 4-panel drug test.
Valid, unexpired First Aid/CPR Certification.
Preferred Qualifications for Dock Representative
Direct sales experience
Proven sales track record
Prior experience working in tourism/travel industry.
Customer relationship management experience
Traits and Characteristics for Dock Representative
To deliver world-class experiences guided by the following Alaska Native cultural values safely and sustainably.
Embrace Traditional Alaska Native Cultural Values that include Humility and pride, Respect for all people, including oneself, Respect for nature, Humor, Patience, Strength, and Holding each other up.
Follow & Deliver Core Values (Dock Representative)
Safety First: We prioritize our guests and team members' safety and well-being, ensuring secure and enjoyable experiences.
World-Class Employment: We strive to be a world-class place of employment, valuing hard work, mentorship, a sense of ownership, and opportunities for career growth.
World Class Guest Services: We are committed to exceeding guest expectations, delivering world-class experiences that showcase our hospitality and the beauty of Alaska.
Collaborative Professionalism: Embracing collaboration within our organization with a professional spirit, understanding that amidst laughter and play, our dedication to excellence and integrity remains unwavering.
Community Collaboration: Actively choosing to partner with neighbors and the community across Alaska, making a conscious effort to support local businesses and create social and economic opportunities through meaningful cooperation beyond our organization.
Sustainability at our core: We are dedicated to sustainable operations for future generations.
Curiosity & Innovation: We encourage a culture of curiosity and innovation, striving to be early adopters in technology and staying ahead in our commitment to continuous improvement.
Integrity- Driven Decisions: Integrity guides every decision we make, ensuring transparency, honesty, and ethical conduct in all aspects of our operations.
Cultural Respect & Sharing: We deeply celebrate and honor our Alaska Native heritage, fostering intergenerational connections, embracing family values, and contributing to the cultural richness of our communities.
Environmental Conditions for Dock Representative
The environmental conditions are those that an employee may be subject to successfully perform the essential functions of this job.
Must be comfortable working indoors and outdoors in all types of weather.
Physical Demands for Dock Representative
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Occasionally required to lift and/or move up to 50 pounds.
Ability to walk on uneven deck surfaces crossing from vessel to vessel.
Must be able to stand for long periods and walk up to 3 miles per day.
Work Environment for Dock Representative
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
This is a fast-paced and dynamic work environment with a diverse workforce.
Ability to work a flexible schedule to include weekends and holidays during the tour season.
Must adhere to AM Owner Group, & Affiliated Companies, and the United States Coast Guard Consortium Drug & Alcohol Policies & Procedures.
$33k-45k yearly est. 6d ago
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Customer Service Representative
Waste Connections 4.1
Representative job in Wasilla, AK
Alaska Waste, a Waste Connections company, is looking for a Customer Service Representative to join the team in Wasilla!
Schedule is 8am to 4:30pm, Monday through Friday.
Pay is $22.00per hour, depending on experience, with regular wage increases.
Waste Connections has many stable opportunities for qualified and motivated individuals who want to be part of a dynamic organization. We provide competitive benefits and lots of room for individual growth as the company expands. Because we operate with a highly decentralized structure, we look for individuals who are energetic and have individual initiative and creativity. Join us and be a part of a winning team!
DUTIES AND RESPONSIBILITIES:
Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.
Interviews customers and records interview information into computer for customer service, talks with customers by phone and in person, to receive orders for installation, turn on, discontinuance, or change in service.
Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders.
Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient.
Delivers services to customers in a manner that promotes goodwill. Interacts with customers and Waste Connections employees to determine service requirements and resolve problems or complaints.
Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services.
Cover for the reception desk when necessary.
WORKING CONDITIONS AND PHYSICAL EFFORT:
Work environment is an office setting. Areas are clean, ventilated, and well lit. Our Customer Service Reps normally have their own workstation or cubicle space and are equipped with a telephone, headset, and computer.
CSR call areas can be noisy, and work may be repetitious and stressful, with little time in between calls, while still providing excellent service. Some calls are evaluated to ensure high standards.
Also, long periods spent sitting, typing, or looking at a computer screen are common.
MINIMUM JOB REQUIREMENTS:
Ability to read, write, comprehend, and communicate in English. High school diploma or equivalent preferred.
2 years of Customer Service experience.
Experience with MS Word, Excel, and Email preferred. Typing and 10-key skills are required.
Excellent organization and communication skills.
Ability to analyze and solve problems. Gather data, compile information, and prepare reports.
To be considered for any of our current openings you must complete an application at ************************* Application information and additional instructions can be found once you select your position of interest.
We offer excellent benefits including medical, dental, vision, flexible spending account, long term & short-term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future".
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
$22 hourly 4d ago
Customer Service Representative
Lynden Incorporated 4.6
Representative job in Anchorage, AK
Alaska Marine Trucking provides and manages local freight distribution services in Alaska which includes loading, unloading, warehousing, pickup and delivery. Alaska Marine Trucking works closely with Alaska Marine Lines in coastal communities throughout Southeast, Central, and Western Alaska.We currently have an opening for a Customer Service Representative in Anchorage, Alaska. This is a Full Time position which offers family friendly benefits, a competitive pay package and professional growth.Currently, our benefit package includes:
Paid time off - start with 17 days paid time off a year (PTO)+ additional extended leave paid time Paid Holidays- 8 paid holidays a year in addition to PTO
Health Insurance - medical, dental and vision with low employee contributions
Health Insurance for your family- we also contribute to medical, dental and vision for your family. 401(k)- with company match + additional annual retirement contribution. Tuition ReimbursementEmployee Assistance Program Life Insurance and AD&D- we pay at no cost to you. Long term disability- we pay at no cost to you. Opportunities for internal promotions/career advancement Be part of our Team and create big possibilities in your life with a challenging and rewarding career at Alaska Marine Trucking.
SUMMARY:
Possesses a genuine desire to serve the Customer by processing and providing information through a multitude of avenues including, but not limited to, the essential functions of the job listed below. Processes and provides barge/ferry cargo availability/routing/ freight rating information for customers.
Customer Service Representative I
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following; other duties may be assigned:
Safety is Lynden's first responsibility to our employees and our customers. This position is a safety-sensitive position and the ability to work in a constant state of alertness and safe manner.
Answer a variety of customer information requests in person, by phone, and email, regarding rates, routing, packing procedures and interline transportation procedures.
Performs tasks outside and during odd hours that include barge checking, intake and inspect vehicles, equipment and break-bulk cargo for shipment to Alaska or other locations.
Process Bills of Lading for receiving, review bills for complete information, assign codes and instructions as required. Enter alpha and numeric receiving data from source documents into computer in office and occasionally in warehouse environment.
Enter documents into scanning (Imaging) system.
Employ training received on AML's Customer Experience Initiative.
Respond accurately and timely to customer questions, concerns and service requirements via phone and email, or in person.
Carry out all duties with a strong commitment to excellent customer service.
Customer Service Representative II
ESSENTIAL DUTIES AND RESPONSIBILITIES include the above and following; other duties may be assigned:
Quotes accurate rates and documents cargo bookings for shipments.
Rate Bills of Lading using company's computer program.
Highly knowledgeable of up to two regions and able to handle 90% of questions that come from customers.
Follow established processes and adjust to changing processes as the company strives for continuous improvements.
Carry out all duties with a strong commitment to excellent customer service.
Perform audits to ensure accuracy of customer billing.
Customer Service Representative III
ESSENTIAL DUTIES AND RESPONSIBILITIES include the above and following; other duties may be assigned:
Competent on all duties including, but not limited to, Receiving, Billing, Quotes and bookings.
Highly knowledgeable of up to four regions and able to handle 90% of questions that come from customers.
Skilled at addressing concerns and troubleshooting issues.
Willing to travel if needed to other ports for training or coverage.
Able to operate pallet jack, forklift with minimal supervision.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and physical demands in the work environment.
EDUCATION and/or EXPERIENCE
High School Education or G.E.D or equivalent and a minimum of 2 years related experience. Knowledge of current customers, requirements and processes is helpful.
LANGUAGE SKILLS
Ability to read, analyze, and interpret documents such as tariffs, procedural manuals and employee and safety handbooks. Ability to write and communicate clearly and be understood. Ability to effectively present information and respond to questions from groups of managers, customers, employees, and service partners and the general public.
CERTIFICATES, LICENSES, AND REGISTRATIONS:
Must be able to apply and be issued a TWIC (Transportation Workers Identification Card).
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to apply common sense understanding to fulfill job duties with limited or detailed written or oral instructions.
OTHER SKILLS AND ABILITIES
Ability to meet a flexible work schedule based on the needs of the Company.
Ability and willingness to work overtime as required.
Ability to plan, organize and prioritize work to meet schedules/deadlines.
Regular attendance and timeliness are essential functions of this position. Daily physical presence is required.
Ability to work alone or as part of a team with minimal supervision.
Must be flexible and adaptive to constant changes and be able to work in a high stress, fast paced environment.
PC skills required: Windows, Excel, Outlook, keyboarding proficiency. Ability to learn in-house software.
Keyboard and ten-key by touch.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee is regularly required to talk, hear and speak while communicating with employees and customers either in person or using telephones or radios. While performing the duties of this job, the employee must be able to handle a variety of physical activity from sitting to standing, walking and occasional lifting from 10 to 40 pounds.
Employee must be able to use eyes, hands and fingers to keyboard, operate phones, fax and other office machinery. The employee must occasionally kneel and stretch while inspecting vehicles. The employee must possess close, distance, color peripheral and depth perception.
The employee needs the ability to work in a constant state of alertness and in a safe manner.
REQUIRED PERSONAL PROTECTIVE EQUIPMENT (PPE):
Employee is required to wear PPE as outlined in Company's Industrial Health and Safety Manual Chapter 2.27 PPE Program, which may include hard hat, safety toe shoes/boots, gloves, safety glasses/goggles, hearing protection, respiratory protection and arctic gear.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is moderate in the office to very loud in the barge operation. Dress requirements in some locations are required for safety reasons and are not optional.
The employee is occasionally exposed to outside weather conditions and working around moving machinery.
COMMENTS:
Must pass a pre-employment drug test and a criminal background check.
This is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.
PRE-CONDITIONAL OFFER DRUG TESTING AND BACKGROUND CHECK REQUIRED. ALASKA MARINE TRUCKING IS AN EQUAL OPPORTUNITY EMPLOYER.
$36k-41k yearly est. 6d ago
Delivery Representative - CDL Required
UGI Corporation 4.7
Representative job in Fairbanks, AK
When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.
Applications for this position will be accepted until 12/26/2025.
Posting
Your New Career, Delivered!
Hot Job, Cool Benefits!
AmeriGas, the nation's largest propane distributor, has immediate openings for safety-minded, customer-focused Delivery Representatives at a location near you!
Are you looking for an exciting career with a nationally known company and industry leader? AmeriGas Propane, the largest distributor of propane in the United States, is searching for an energetic and customer service-oriented person to join us as a Delivery Representative in Fairbanks, AK.
Responsibilities
As a local Delivery Representative, you will play a vital role in delivering propane to our customers while ensuring the highest standards of safety and customer service. Duties include, but are not limited to:
Safely operate a propane delivery truck along provided delivery routes
Filling residential and/or commercial bulk tanks with propane
Delivering propane cylinders to commercial/industrial customers
Perform all daily functions in a safe manner by adhering to all federal and state codes and regulations in addition to all AmeriGas Safety and Operations Policies and Procedures
Consistent use of required Personal Protective Equipment
Depending on fluctuating needs, work 8 to 12-hour shifts
What's In It for You?
Home every day
$31.85/hr + OT after 40
17 PTO days plus 7 paid holidays
$5,000 sign-on bonus
Ongoing safety incentives
Career advancement opportunities and annual performance reviews
Uniforms provided
$2,500 employee referral program
Year-round medical coverage available as well as:
401k with company match, propane discount year-round, paid holidays and paid vacation
Requirements
All Delivery Representatives should have a valid class A or B CDL with hazmat and tanker endorsements
Acceptable driving record
Satisfactory completion of a DOT physical, drug test and background check
Willingness to work outdoors in all weather conditions
Ability to lift up to 70 lbs
AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.
AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.
The pay for this position ranges from 31.85 to 31.85 , depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include eligibility to earn a performance-based bonus or commissions on completed sales depending on position.
This is the Company's good faith and reasonable estimate of the range of compensation for this position as of the time of posting. The Company offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid days off such as parental leave, military leave, vacation/paid time off, sick leave in compliance with state law, as applicable, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.
$31.9 hourly 60d+ ago
Construction Management Representative
Project Solutions 4.6
Representative job in Glennallen, AK
Salary Range: $80,000-$95,000 DOE Total Compensation: Includes a range of additional benefits and living support, structured to enhance employee effectiveness while promoting overall personal and professional well-being.
See below for more details on included benefits.
Period of Performance: 8 months; exact dates are yet to be determined
Join a team of ever-growing professionals who look to make a difference on projects both domestically and internationally. Our organization is growing, and we believe your career should too! Build your future with Project Solutions, Inc.
Position/Project Overview:
Project Solutions Inc. is seeking a Construction Management Representative to join a National Park Service (NPS) project with the purpose of constructing a new water treatment plant for the Glennallen facilities in Wrangell St. Elias National Park and Preserve. The work includes on site inspection of the demolition of the existing WTP building, construction of a new WTP building with a foundation, installation of all WTP mechanical, process, SCADA, and electrical controls, process piping, water storage, wastewater, and sump drain system, and WTP commissioning and training.
This role is contingent upon award of project.
Responsibilities and Duties:
Provide technical assistance and support to CO during construction.
Read, interpret and understand the construction contract plans and specifications.
Arrange, attend and facilitate a variety of meetings, including weekly meetings at the project site.
Arrange, attend, facilitate, and document project meetings, including weekly progress meetings, safety meetings, inspections, negotiations, and internal Government meetings; prepare meeting minutes within required timeframes.
Perform on-site inspections, including mock-ups, preparatory, initial, follow-up, and post-construction inspections; document findings with photographs, descriptions, and reports.
Document issues encountered and problems experienced with the construction contractor.
Review contractor's baseline and progress schedules.
Draft project related correspondence for NPS to review and issuance.
Inspect the work of the construction contractor for progress, workmanship, quality and conformance with contract documents, applicable building codes and safety standards.
Review, analyze, and assist in preparing cost estimates.
Review and process Construction Contractor's RFIs and assist in resolution, draft response, tracking, and follow up.
Required Education, Knowledge and Skills:
Minimum four (4) year Bachelor's degree in Engineering, Construction Technology, Construction Management or other related field
preferred
.
Minimum of five (5) years of relevant construction and/or engineering work experience in construction management, preferably aligned to civil, environmental, and site-sensitive construction.
Experience with cold-climate construction, including buildings, foundations, water treatment facilities, and water service connections.
Working knowledge of water treatment systems, including pumps, piping, processes, appurtenances, and treatment methods.
Experience with wells and water service connections from source through treatment facilities
Background in vertical construction with an emphasis on cold-climate durability.
Familiarity with National Park Service (NPS) construction workflows and standard CMR duties
Strong communication and reporting skills, with a track record of timely coordination with Architecture/Engineering (A/E) teams and National Park Service (NPS) Contracting Officer's Representatives to support quality control objectives
preferred
.
Proficient in evaluating detailed cost estimates and contractor proposals, including breakdowns of labor, equipment, materials, overhead, and profit.
Skilled in identifying, defining, and documenting scope changes due to owner direction or differing site conditions.
Experience supporting or conducting technical negotiations with contractors, including scope, cost components, and terms.
Ability to interpret construction schedules and accurately assess and document project progress.
Capable of reviewing and evaluating payment requests against completed work and contractual milestones.
Relevant experience on projects involving similar scope of work.
OSHA 30 construction safety training preferred.
Written and verbal communication, problem-solving, and conflict resolution skills
Strong computer and technology literacy to utilize PCs and mobile devices.
Knowledge of software including MS Suite (including MS Project), Adobe Acrobat, and any other software programs typically utilized.
Maintain a valid driver's license.
Ability to multi-task and prioritize in a fast-paced work environment on large, complex construction projects.
Ability to walk or climb on a daily basis to observe contract performance.
Must be able to physically operate a motor vehicle without danger to self or to others.
What Does PSI Offer You?
Three options for medical plans plus dental and vision insurance offerings
24/7 healthcare access to telehealth services for your convenience
HSA
Company life insurance options for you and your family
Short-term and long-term disability offerings
PLUS an $800 monthly allowance is provided to offset your PSI insurance premium costs
401(k) with a 4% employer match
Generous PTO, paid-federal holidays, and sick leave
Always the opportunity for professional development
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. Benefit offerings subject to change.
Project Solutions, Inc. is an equal opportunity employer, women, individuals with disabilities, protected veterans and minorities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
EEO/M/F/Vets
$80k-95k yearly Auto-Apply 13d ago
Field Representative / Part Time / U.S.
Rdsolutions
Representative job in Anchorage, AK
Are you tired of being unsure how much your delivery/driver job will pay? Will the customer tip? We have a great side hustle job for you! Our jobs are preplanned with a flexible schedule, and the faster you get at the job the quicker you are in and out! Flexible when you go in and collect the work!
We provide detailed training to ensure you will achieve maximum efficiency in each store you will collect. You will control how much money you are able to collect per hour!
Great gig to earn extra money by working independently, good for anyone with flexible time to spare!
As a Research Associate, you can enjoy the flexibility of choosing when and how much you earn. All you need is reliable transportation to start making money.
Why scan with RDSolutions?
Choose your own hours! When you work is totally up to you within our clients window
Easy to get started! We will provide detailed training
Earn extra money! Achieve your short-term or long-term goals while collecting with RDSolutions
Make a guaranteed hourly minimum! (only for areas with wage floor)
Benefits:
* A comprehensive initial training program to ensure you fully understand the expectations of the position.
* Competitive productivity-based compensation that has a guaranteed minimum with unlimited upside as you increase your aptitude and proficiency in completing projects for the company.
* As a part-time team member, you are offered identity theft protection and 401k with match.
* Optimized, flexible work schedules that enable a healthy work-life balance.
* Paid drive time and mileage reimbursement.
* Opportunities for employee learning and development.
Come work for an essential business! We put an emphasis on A.R.T = Accountability, Respect, Trust!
Requirements:
* At least 18 years of age.
* High school diploma, or equivalent.
* Smartphone with ability to download company pricing app and collect work assignments.
* Valid driver's license, clean driving record, reliable transportation, and valid automobile insurance.
* Reliability to start and finish assignments on time with the detail needed to satisfy the project criteria.
* Ability to stand throughout the work shift and lift up to 40 pounds intermittently.
* Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects require collection of items in these store aisles.
Equal Employment Opportunity Statement: RDSolutions is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, sex, age, disability, marital status, or sexual orientation.
$51k-58k yearly est. 4d ago
Department Representative
First National Bank Alaska 4.1
Representative job in Anchorage, AK
Start a career with First National Bank Alaska, the *Best Place to Work in Alaska* as recognized 10 years in a row by Alaska Business magazine readers. Attention Office and Customer Service Professionals! Department Representatives perform intermediate administrative and support functions to the unit in which they are working.
We are hiring a Department Representative to work with our Specialty Loan Documentation Team. If you are hired for this position, you will learn about loan processing while putting your administrative experience and customer service skills to work!
We have a competitive salary schedule based upon minimum experience to very experienced; the job/salary offer would be commensurate with your experience. $21.00/hour minimum.
Schedule: Monday-Friday, 8am-5pm
GENERAL PURPOSE SUMMARY
Performs a wide range of intermediate administrative and support functions within the operating unit, section or department by performing the following essential duties and responsibilities:
ESSENTIAL DUTIES AND RESPONSIBILITIES
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Performs a wide range of more complex administrative and support functions; composes correspondence, updates and maintains records; maintains and may develop spreadsheets; creates forms and templates, and prepares and formats documents using multiple software programs.
* Performs work-area specific duties and assists work area personnel with special projects as assigned by supervisor. Generates reports, compiles statistics, and summarizes data for supervisor's approval; may perform basic review of documents for accuracy and conformity to established standards.
* Answers, routes and places telephone calls, receives and relays messages to work area personnel, and distributes and sends mail. Greets and directs visitors to appropriate individuals, and schedules appointments.
* Responds to internal and external customer requests for information and maintains awareness of subject matter experts within the work area and the bank for effective referral.
* May schedule and coordinate meeting facilities and equipment, take minutes, and generate and distribute reviewed and approved minutes to appropriate personnel.
* Performs other work-related duties as assigned supervisor.
COMPLIANCE EXPECTATIONS
* Stay up to date on relevant laws and regulations and complete all compliance training on time.
* Knowledgeable of and comply with bank policies, procedures, laws, and regulations that apply to you and your job.
* Maintain customer confidence and protect the bank's operations by identifying and protecting confidential information.
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCE:
Minimum: Two years office, administrative, or related experience; or equivalent combination of education/training and experience.
Preferred: Specific business unit area related experience.
OTHER SKILLS and ABILITIES:
Demonstrated word processing and spreadsheet software skills required, as well as Internet research abilities and good communication skills. Ability to keyboard 35 wpm required.
LANGUAGE SKILLS:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively write routine reports and business correspondence. Ability to speak effectively with customers or employees of the organization, clearly articulate ideas and facts.
MATHEMATICAL SKILLS:
Ability to accurately calculate figures and amounts, such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING SKILLS:
Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms. The employee is frequently required to talk and hear. The employee is occasionally required to stand; walk; stoop, kneel, crouch, or crawl.
The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision ability required by this job includes close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORKING CONDITIONS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The noise level in the work environment is usually moderate.
$21 hourly 11d ago
ICWA Tribal Representative
Kenaitze Indian Tribe 3.8
Representative job in Kenai, AK
ICWA Tribal Representative
Department: Family and Social Services
Program: Family Services
Reports to: Family and Social Services Director
Employment Status: Full-Time
FLSA: Exempt
Schedule: 40 Hours/52 Weeks
Preference: TERO Ordinance 2017-01, P.L. 93-638
Job Summary
The ICWA Tribal Representative is responsible for the effective and efficient administration of the Indian Child Welfare Act. This administration ultimately leads to the adequate protection of the Kenaitze Indian Tribe's at-risk children. The ICWA Tribal Representative is responsible for representing the Tribe and other Alaskan Native/American Indian children in State Court and with the Office of Children's Services (or State equivalent). Other judicial jurisdictions may be applicable and case specific. The ICWA Tribal Representative is responsible for coordinating with the Family Services case management team, as well as requesting orders from Tribal Court for the transfer of jurisdiction of State Court cases. The ICWA Tribal Representative monitors and reports on State of Alaska primarily, but also other State's compliance with the Indian Child Welfare Act. The ICWA Tribal Representative will be expected to respond to ICWA notifications in a timely manner and participate in investigations, discovery, and planning for Kenaitze children as well as other Alaska Native and American Indian children for whom a tribal resolution to provide ICWA services has been obtained. The ICWA Tribal Representative will serve as ICWA liaison between agencies or committees, governing or judicial bodies, the Tribe and other tribes.
Essential Functions
Obtain enrollment/eligibility documentation for Kenaitze children or enrollment/eligibility documentation and a tribal resolution for other Alaska Native/American Indian families for whom Kenaitze ICWA services are being requested.
Participate in team decision making meetings, case conferences, case planning meetings, reviews and State Court hearings where Kenaitze Tribal children have been removed or may be removed; as well as represent the child's best interest to prevent unnecessary removal, placement or adoption.
Serve as the Tribe's non-attorney representative in State Court proceedings by researching and interpreting law, reviewing discovery, preparing motions and other court filings, making opening and closing statements and questioning witnesses at trials and other court hearings.
Monitor State compliance with active efforts and the provision of culturally relevant services
Assist with identifying the child's family members or other ICWA compliant placements and advocate for the placement that is in the child's best interest.
Responsible for assessing allegations of child abuse or neglect and taking necessary steps to protect children.
Be willing to remove a child from a dangerous situation is highly challenging circumstances.
Maintain regular and professional contact with the child and the placement family.
Provide assistance and advocacy to other Alaska Native/American Indian families residing within our service area by offering the option of the Kenaitze Tribal Court in children's proceedings through a resolution form the child's tribe.
Testify in State and Tribal Court proceedings
Prepare monthly and annual ICWA reports to the Family Services Manager, Tribal Court, BIA & other funding sources.
Ensures compliance with Tribal, federal, state, and local employment laws and regulations, Tribal policies and TERO ordinance
It is the intent of this job description to highlight the essential functions of the position; however, it is not an all-inclusive list. The incumbent may be called upon and required to follow or perform other duties and tasks requested by his/her supervisor, consistent with the purpose of the position, department and/or the Kenaitze Indian Tribe's objectives.
Working Conditions
Lifting Requirements
Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects
Physical Requirements
Stand or Sit (Stationary position)
Walk (Move, Traverse)
Use hands/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position)
Climb (stairs/ladders) or balance (Ascend/Descend, Work atop, Traverse)
Stoop, kneel, crouch or crawl (Position self (to), Move)
Talk/hear (Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information)
See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess)
Taste/Smell (Detect, Distinguish, Determine)
Pushing or Pulling
Repetitive Motion
Hazards and Atmospheric Conditions
Other: Dangerous situations, unsafe environments, hostile and threatening people
OSHA
Category III - Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid
Equipment and Tools
Drives KIT or Personal Vehicle: Both
Travel
Local
In State
Out of State
Qualifications
Education
Bachelor's Degree in Social Work, Human Services related field preferred or a combination of education and experience in a related field may be substituted for a degree
Experience
At least 3 years of experience in case management, court proceedings and at-risk child investigations.
Knowledge, skill, experience, training, or education to conduct an independent, thorough, and impartial investigation, and to advocate effectively for the best interests of the child.
Experience in the Alaska Native community and culture
Preferred
Knowledge and experience working with cultural diversities
License/Certification
Current and valid Alaska Driver's License, and must be insurable under Kenaitze Indian Tribes policies.
Pediatric CPR & First Aid certification and a Food Handler's Card must be obtained within 30 days of employment.
Certification in the Indian Child Welfare Act is required within 3 months of employment
Special Skills
Understanding of and ability to research State statutes, rules, and Supreme Court decisions related to Child Welfare proceedings.
Knowledge of drug and alcohol abuse and treatment options.
Knowledge of family dynamics.
Knowledge of mental illness, FASD, and mental and physical disabilities affecting customers.
Understanding of the impact of domestic violence, child abuse, and neglect on the child.
Understanding of child development from infancy through adolescence.
Understanding of the impact on the child of Child Welfare proceedings, out-of-home placement and termination of parental rights.
Ability to research resources available to the child in the community in which they reside that would meet their unique needs.
Demonstrated ability to investigate, research, draft and submit highly professional court reports and documents specific to the administration of ICWA.
Demonstrated ability to serve as a strong voice for at-risk children in judicial proceedings.
Ability to research and develop special areas of knowledge as appropriate for each investigation and court case.
Ability to use critical thinking skills.
Ability to maintain objectivity, respectfulness, and composure when working with people who are hostile or threatening.
Ability to foster community relationships.
Ability to work independently and serve as a member of a multidisciplinary team.
Strong organizational skills, attention to detail, and timeliness.
Strong oral and written communication skills.
Dedicated commitment to the intent of the Indian Child Welfare Act. (ICWA)
Working knowledge of Microsoft 10, including but not limited to Outlook, Word and Excel.
Ability to work flexible hours, which could include occasional weekend, early morning or evening hours.
Ability to travel for case specific child welfare and investigative efforts.
Knowledge and experience working with Alaska Native/American Indian people Conducts business in a service-oriented manner that is attentive, pleasant, respectful and kind when dealing with un'ina, visitors, co-workers and others
Ability to work independently as well as collaboratively
This position is a Covered Position subject to all requirements of the Alaska Barrier Crimes Act (ABCA) and to the Indian Child Protection and Family Violence Prevention Act, (ICPA). ABCA and ICPA requirements apply and must be complied with at all times in order to remain in the position
Job Posted by ApplicantPro
$33k-37k yearly est. 30d ago
New Job
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Representative job in Anchorage, AK
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$35k-40k yearly est. Auto-Apply 60d+ ago
Construction Field Representative
Golden Valley Electric Association 3.9
Representative job in Fairbanks, AK
Take the opportunity to enhance your career as a Construction Field Representative with Golden Valley Electric Association in Fairbanks! This stimulating role invites you to analyze power distribution needs while engaging with our community members in a supportive and understanding manner. Enjoy a competitive pay rate of $33.97 per hour, grade 9 (DOE). You'll contribute to innovative projects that focus on safety and service excellence, playing a critical role in our mission-driven organization.
Join an energetic team dedicated to making a positive impact with every connection. You will have benefits such as Defined Pension, 401(k) match, Health insurance, Life Insurance, Short- and Long-Term Disability, Annual Leave, Wellness Program (including fitness reimbursements), and Tuition Reimbursements. This is your chance to be a part of a forward-thinking company that values fiscal responsibility and innovation in the electric cooperative industry!
A little about us
GVEA is an electric cooperative which maintains 3,292 miles of transmission and distribution lines, 40 substations, and 9 generating facilities. Our system is interconnected with Fort Wainwright, Eielson AFB, Fort Greely, the University of Alaska-Fairbanks, and all of the electric utilities in the Alaska Railbelt, extending from Homer to Fairbanks. Powering the Interior of Alaska, GVEA contributes to the economic, environmental, and social viability of our communities.
What does a Construction Field Representative do?
As a Construction Field Representative at Golden Valley Electric Association in Fairbanks, you will engage with both new and existing members to understand and address their electrical service needs. This dynamic position involves planning the construction of GVEA distribution facilities, which includes everything from residential and commercial services to preliminary engineering and staking right-of-way. You'll play a vital role in creating and redlining CAD GIS maps while ordering necessary materials. Serving as the primary point of contact for new construction, you'll collaborate with various departments and ensure member facilities comply with GVEA, NEC, and NESC regulations prior to connecting to the power grid. This role combines technical expertise and member interaction, making it essential to our mission of providing safe and reliable electrical services.
What you need to be successful
To excel as a Construction Field Representative at Golden Valley Electric Association, candidates must possess a strong foundation in the electrical field, supported by a high school diploma or equivalent and one year of post-secondary coursework. A valid Alaska driver's license is essential for this role, ensuring safe travel to various job sites. Candidates should also have at least three years of experience in the utility field, with extensive customer contact experience being crucial for effective communication with members. Proficiency in software related to CAD and GIS mapping is highly beneficial, along with the ability to analyze, plan, and execute construction projects efficiently. Successful candidates will demonstrate excellent interpersonal skills, allowing them to maintain a positive and professional demeanor while navigating various member needs and adhering to GVEA, NEC, and NESC regulations.
Knowledge and skills required for the position are:
High school diploma or equivalent.
One year post-secondary coursework in the electrical field.
A valid Alaska driver's license is required.
Three years experience in the utility field with extensive customer contact.
READY TO JOIN OUR TEAM?
We're looking for talented individuals like you to join our team and help us achieve our goals. If you're passionate, driven, and committed to making a difference, we want to hear from you! Please fill out our online, mobile-friendly application.
GVEA conducts pre-employment, post-offer drug/alcohol screening and background checks. Background checks will be conducted on all final candidates as deemed necessary. All offers of employment at Golden Valley Electric Association are contingent upon clear results of a drug/alcohol screening.
$34 hourly 4d ago
Medical Billing Rep
Orthoalaska
Representative job in Anchorage, AK
Medical Billing Representative, OPA - Anchorage, Full-Time
Schedule: Monday - Friday, 8:00 AM - 4:30 PM
You will receive a $500 SIGNING BONUS after 90 days of full-time employment
Orthopedic Physicians Alaska seeks a highly skilled, dedicated, and professional Medical Billing Representative to join our rapidly growing and dynamic team. At OPA, employees enjoy work-life balance, competitive salaries, and comprehensive medical, dental, FSA or HSA, life, and disability insurance, as well as profit sharing, 401(k), and paid time off starting at three weeks per year.
Learn more about Orthopedic Physicians Alaska at *****************
Ideal attributes
Works as a team player and is committed to compassionate patient care
Strong communication and interpersonal skills and an investigative nature
Self-starter who embraces professionalism and learning
Efficient, accurate, and detail oriented
Representative duties
Provide outstanding customer service to all patients
Answer insurance and billing questions for patients and the staff
Advise and explain insurance coverage, co-pays, and deductibles to patients
Work with patients and insurance companies to resolve balances
Review and appeal insurance denials (occasionally by request from outsourced RCM company)
Review and submit corrected claims (occasionally by request from outsourced RCM company)
Be able to identify and process insurance company overpayments, knowledge of cob is a must
Knowledge and skill requirements
Knowledge of CPT and ICD-10 coding (certification preferred)
Knowledge and understanding of billing procedures
Knowledge and understanding of HIPAA rules and regulations
Able to understand and explain EOBs
Knowledge of primary and secondary coordination of benefits
Able to work in an integrated team that includes posting, collections, and pre-certification
Knowledge of general billing processes and procedures required to resolve medical claims for payment
Ability to work off site and be productive
Ability to communicate verbally and in writing courteous and professionally
Required qualifications
High school diploma or equivalent
Two (2) years medical billing experience
CPC or CPB certification from an accredited coding institution
Preferred (in addition to required) qualifications
Basic collection experience
Experience with E & M coding and charge review
Two (2) years medical billing experience in an orthopedic clinic
Candidates meeting the above skills and qualifications and desiring to be part of a patient-centered, professional environment are invited to apply.
Core Competencies
- Synergy: Through collaboration & continuation improvement
- Empathy: Through compassion & patient-centered care
- Integrity: Through trust & ethical accountability
- Optimization: Through operational efficiency
The mission of OrthoAlaska, Orthopedic Physicians Alaska division is to provide the finest orthopedic surgery and musculoskeletal care in North America through quality, patient-centered care. Each of our physicians and surgeons works in concert with a certified orthopedic surgical physician assistant and other staff to provide patients an individualized care-team experience. Currently, we have offices in Anchorage, Wasilla, and Eagle River.
Employees enjoy opportunities for professional growth in a collaborative environment and exposure to a full range of orthopedic care with orthopedic, injury walk-in, and rheumatology clinics, an imaging center, athletic training and physical, occupational and massage therapy.
OPA values quality, patient-centered care, personal fulfillment through continuous improvement, team development, and community service. We welcome applicants who embrace our same core values and possess a daily renewed attitude of excellence.
OPA benefits include health and dental insurance, life and disability insurance, 401(k) and profit sharing, as well as paid time off.
OrthoAlaska is proud to provide equal employment opportunities to all applicants and employees without regard to race, color, ancestry, national origin, sex, sexual orientation, gender identity, marital status, religion, age, pregnancy, protected veteran status, disability, or other protected categories.
$38k-43k yearly est. 60d+ ago
Core Sales Representative
Unum Group 4.4
Representative job in Juneau, AK
When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:
+ Award-winning culture
+ Inclusion and diversity as a priority
+ Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
+ Generous PTO (including paid time to volunteer!)
+ Up to 9.5% 401(k) employer contribution
+ Mental health support
+ Career advancement opportunities
+ Student loan repayment options
+ Tuition reimbursement
+ Flexible work environments
**_*All the benefits listed above are subject to the terms of their individual Plans_** **.**
And that's just the beginning...
With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!
**General Summary:**
The Unum Sales Representative is responsible for contributing to sales goals, through building relationships with other insurance professionals - brokers, financial planners, agents, stockbrokers, consultants, enrollment firms and other Unum sales professionals. The Sales Representative is the marketing and technical expert who represents Unum, educating and motivating other professionals to sell our products to their clients with particular focus on selling the full portfolio of integrated products. The Sales Representative is responsible for achieving profitable revenue growth through ethical operations and balance of Unum's risk objectives with integrated sales goals attainment.
This role is remote eligible, with preference for candidates based in or willing to relocate to Birmingham, AL.
Existing remote employees and field-based employees are eligible to apply.
**Principal Duties and Responsibilities**
+ Build, maintain and enhance strong producer relationships through superior product and services knowledge, territory management practices, and excellent customer service.
+ Achieve office and personal sales goals through consultation, negotiations and positioning of Unum offerings within profit and product design guidelines.
+ Identify and procure new customer sales opportunities in partnership with brokers in territory
+ Execute on the annual renewal strategy in support of office renewal goals.
+ Manage the inforce block of business to build new/integrated sales opportunities with existing clients
+ Manage a high volume quote/sales activity territory with primary focus on small to mid-sized employers
+ Represent both Group, Dental/Vision and Voluntary products in the local market
+ Operating within reliable business acquisition and retention processes, effectively utilize technology, financial analysis practices, marketing tools, and the support infrastructure, including full knowledge of the enrollment process to generate successful product and service solutions for our customers.
+ Effectively understand and collaborate with all Field and Home Office resources in the acquisition and retention of business.
+ Build strong field sales/service team partnership. Energize the sales, enrollment and service support team by clarifying the broader purpose and mission of their work. Encourage high standards of performance.
+ Develop solution selling skills by understanding employee benefit challenges and issues facing employers and provide solutions to these challenges.
**Job Specifications**
+ Bachelors degree required
+ Licensed to solicit insurance in the states within assigned territory (use Field Comp Policy & Practice document for specific details on licensing requirements)
+ Able to articulate Unum's value proposition as it relates to employee benefits, exhibits a thorough, deep understanding of Unum's products and services
+ Ability to demonstrate a leadership presence with internal and external partners with strong ability to create relationships and be a team player
+ Superior interpersonal, communication and presentation skills
+ Ability to quickly analyze, adapt, incorporate and apply new information and concepts
+ Strength in applying accurate logic and common sense in making decisions
+ Ability to excel in a highly charged, fast paced environment, handling multiple, often competing priorities
+ Excellent time management, organization and project management abilities
+ Ability to aggregate a variety of statistical data and draw accurate conclusions
+ Demonstrate a willingness to experiment with new ideas, within acceptable boundaries
+ Full understanding of underwriting and risk concepts.
+ Demonstrate a "can-do" spirit, a sense of optimism, ownership and commitment
+ Ability to travel
\#LI-FF1
-IN1
Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
Annual Draw $65,000 - $90,000
This role pays an annual draw in the range above that pays out on a bi-weekly basis. The role is 100% incentive based, so this draw must be validated with actual sales production. Any compensation earned over and above the draw amount will be paid out in bonus 7 times a year.
Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
Unum
$65k-90k yearly 10d ago
Customer Service Representative
Classic Collision 4.2
Representative job in Wasilla, AK
Classic Collision is now hiring a Customer Service Representative. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve.
Classic Collision offers competitive pay, benefits, and career advancement opportunities.
Please come and join our team!
Why Choose Classic Collision?
* Paid Weekly
* Continuous Training
* Supportive Team Culture
* Company match 401K
* Medical/Dental/Vision
* Paid Time Off - 6 Paid Holiday
* Rewarding Work
Customer Service Representative (CSR) serves as the first impression of Classic Collision's customer experience.
Responsibilities
* Explain and educate customers on repair process on a high level, including insurance claim information and processes.
* Maintain a broad knowledge base of insurance partner requirements regarding authorizations, billing, and load level processes.
* Coordinate Rental Car /Tow companies to provide one-stop service to all customers.
* Ensure all vehicles are delivered to customers by the assigned service advisor and if not available, by designated backup teammate.
* May assist in customer communication throughout the repair process.
* Monitor DRP assignments, estimate/repair appointments and capture rates of assignments.
* Follow up on all DRP assignments present and past to maintain sales for the center.
* Maintain DRP logbooks and Enterprise ARMS daily.
* Secure proper payments
* Assist with reconciling invoices to payables report daily and monthly (as applicable)
* Ensure all customer comfort items are always fresh and available for customers as well as maintaining the customer waiting area.
* Perform other administrative tasks and duties as required to successfully meet the needs of the business.
* Other duties as assigned.
Qualifications
* Must be at least 18 years of age.
* Previous experience in customer service, sales, or other related fields is preferred.
* Must have a valid driver's license and be eligible for coverage under company insurance policy.
* Effective communication (written and verbal) and interpersonal skills are required.
* Organization and multi-tasking skills, good time management, and the ability to adapt easily to fast-paced environment.
Behaviors/Competencies
Integrity-Respect and accountability at every level and every interaction
Customer Service-Provide the highest level of customer service while building customer satisfaction and retention
Innovation-Develops and displays innovative approaches and ideas to our business
Teamwork-Contributes to building a positive team spirit and supports everyone's efforts to succeed
Physical & Environmental
While performing the duties of this job, the employee is regularly required to use hands, and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
Classic Collision is an Equal Opportunity Employer:
As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws.
Reasonable Accommodations:
Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation to search for a job opening or submit an online application, please e-mail or call ************* . This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online.
This job description is not a complete statement of all duties and responsibilities comprising the position.
$33k-38k yearly est. 10d ago
Patient Access Coordinator
Peninsula Community Health Services of Alaska 4.3
Representative job in Soldotna, AK
Job Description
TITLE: Patient Access Coordinator - All PCHS locations (Soldotna & Kenai)
REPORTS TO: Patient & Provider Coordination Mgr WORK WEEK: Full-time, 40 hours per week, with benefits WAGE CLASSIFICATION: Non-Exempt
OSHA RISK CLASSIFICATION: Medium
STARTING SALARY: $21.00 per hour
MISSION: Strengthening Our Community by Providing Accessible and Affordable Healthcare
SUMMARY POSITION STATEMENT
The Patient Access Coordinator (PAC) position exists to provide a more personal telephone contact, as well as confirming appointments and assisting with clerical tasks. This position will also help facilitate access to care, to educate patients on policies and programs and to provide the necessary paperwork in a smooth and timely manner that begins the process when patients arrive to see the provider.
ESSENTIAL FUNCTIONS/ROLES & RESPONSIBILITIES OF THE POSITION
Must have a positive attitude and a strong work ethic.
Possess and utilize professional telephone techniques.
Be proficient with telephone equipment and its functions.
Possess strong written and verbal communication skills.
Make and confirm appointments.
Communicate patient needs to clinical assistants (medical or dental) and/or providers.
Discusses treatment plans and future appointments with patients.
Be proficient in computerized data entry.
Be proficient in all electronic health records and be able to cover any front desk when needed.
Explain office policies, procedures and programs to patients.
Assist patients in gathering their data. Assure completeness of clinic forms. Issues necessary correspondence relating to treatment and office policy.
Recognizes and responds to emergencies.
Facilitates patient referrals.
Verify coverage with the patients' payer source.
Must pass State required background check and pre-hire drug test.
Other duties as required.
POSITION REQUIREMENTS
Education: HS Diploma
License: No license required
Experience: One year experience as a front desk administrative assistant preferred.
Contact: Patty Eissler, HR Director, ******************* or ************
**************
PCHS is an equal opportunity employer and ADA compliant agency.
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$21 hourly 13d ago
Inside Sales Representative
Spenard Builders Supply 4.1
Representative job in Anchorage, AK
Assists customers and contractors by providing quotes and product information, both in person and over the phone, while maintaining the company standards of excellent customer service. They may handle special orders and advanced pricing. This position generates sales by gathering customer's product needs, design specifications and acts as the company liaison between the company and the customer.
What You'll Do:
Represents the company during the sales process by collecting customer product needs and design specifications over the phone or in person, and acting as liaison between purchasing, inside technical/design staff, production staff and customer.
Responds to customer inquiries regarding product selection, placement of orders, requests for prices and quotations, complaints and scheduling of deliveries and installations, and providing customer follow-ups.
Initiates telephone calls to customers to generate sales to achieve a projected sales goal.
Actively engages in increasing knowledge of sales techniques and developing product and industry knowledge through attending company training programs and develops knowledge of residential, rural, industrial, and commercial construction.
Provides accurate and complete material take offs of single/multiple family home projects.
Provides technical assistance to drafting and engineering as required.
Analyze and size various lumber products using appropriate software.
Coordinates purchase and delivery of special products. Obtains information on pricing specifications, uses and a availability.
Codes and inputs customer orders, pricing information and additional data into the computer system.
Creates accurate and complete invoices, work orders, and sales tickets.
Maintains stock levels on the sales floor and in the stockroom.
Operates and balances cash register daily.
Research credits, returns, and late payments as needed.
Works with outside sales representatives to ensure customer satisfaction.
Understands and observes all safety procedures and practices to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures.
Minimum Requirements:
Minimum education required: High School Diploma
Minimum experience required: 1-2 years in building material industry with extensive knowledge of product and application.
What You Can Bring to the Team:
Good interpersonal and customer relations skills
Strong verbal and written communication skills
Strong customer service skills
Knowledge of basic sales techniques and concepts
Strong attention to detail
Knowledge of business math
Knowledge of company products, production processes and product standards
Knowledge of building materials, applications, related equipment, and/or construction industry.
Familiar with inventory and inventory control.
Ability to operate computer, calculator & cash register.
Proficiency in Microsoft Office Suite and an enterprise resource planning (ERP) program
Must be able to drive and walk throughout yards, plants, and offices.
Work Environment / Physical Activity:
Subject to both typical office environment and outside locations with temperature and weather variations.
Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds.
Must be able to stand and walk frequently throughout the day.
$53k-61k yearly est. 8d ago
Financial Services Representative I, II, Senior
Global Credit Union 3.6
Representative job in Anchorage, AK
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and service recommendations to meet member needs. Contribute to the growth of the credit union by meeting individual, branch, and business line goals through cross sales activities.
Duties and Responsibilities:
Actively engage with existing and prospective members to create a positive member experience that is consistent with the values and culture of the organization.
Ensure all members receive prompt, professional, helpful, and courteous service during each interaction.
Deepen member relationships through expert knowledge of credit union products and services and the execution of member engagement strategies through in-person conversations, relationship calling and referrals to other business lines.
Use a consultative approach and resources such as the Member Vision Plan to develop solutions that will educate and improve member's financial well-being.
Ensure accuracy and completion of all transactions and member service requests as outlined in the employee performance standards.
Efficiently onboard members in the system and complete outbound call programs and set appointments to meet member needs, as assigned.
Support the Member Service Center with incoming calls as scheduled, monitor activities and remain flexible to changes.
Build meaningful relationships by participating in branch promotions and community events, as assigned.
Work effectively in a team environment across all organizational levels.
Perform other duties as assigned.
Qualifications
Education: High school graduate or equivalent
Creditable Experience in Lieu of Education: Not Applicable
Experience/Skills: Passion for helping people and the drive to build relationships that assist members meet financial goals. Good communication and human relation skills. Ability to effectively ask open-ended questions, problem solve and provide solutions. Develop strong working relationships with coworkers and business line partners through collaboration. Must be able to lift 25 pounds
Tenure: Financial Services Representative II (Category 14) requires six months tenure in the Financial Services Representative I (Category 15) position, and completion of curriculum with performance that meets or exceeds expectations as stated on Performance Evaluation Plan. Senior Financial Services Representative (Category 13) requires six months tenure in the Financial Services Representative II (Category 14) position, with performance that meets or exceeds expectations as stated on Performance Evaluation Plan and Employee Success Profile. Directly related work experience and/or accelerated training completion may be substituted for tenure.
Compensation
Salary Pay Range:
Financial Services Representative I (Category 15): $42,254 - $60,844 annually
Financial Services Representative II (Category 14): $45,633 - $66,624 annually
Senior Financial Services Representative (Category 13): $49,284 - $73,391 annually
Starting base salary will be determined based on candidate experience, qualifications, education, and local or state wage requirements, if applicable and will fall within the range provided above.
In accordance with our Salary Administration policy, new hire base salaries generally fall within the minimum to midpoint of the listed range.
Benefits
Short-term and long-term incentives
Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
401(k) plan with a 5% match
Employee Assistance Program (EAP)
Life and disability coverage
Voluntary cash benefits for accident, hospitalization and critical illness
Tuition Reimbursement
Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
Click here to view Global's comprehensive Benefits Programs
Equal Opportunity Employer
$49.3k-73.4k yearly Auto-Apply 27d ago
Customer Service Representative
Lynden 4.6
Representative job in Anchorage, AK
Alaska Marine Trucking provides and manages local freight distribution services in Alaska which includes loading, unloading, warehousing, pickup and delivery. Alaska Marine Trucking works closely with Alaska Marine Lines in coastal communities throughout Southeast, Central, and Western Alaska.
We currently have an opening for a Customer Service Representative in Anchorage, Alaska.
This is a Full Time position which offers family friendly benefits, a competitive pay package and professional growth.
Currently, our benefit package includes: Paid time off - start with 17 days paid time off a year (PTO)+ additional extended leave paid time Paid Holidays- 8 paid holidays a year in addition to PTO Health Insurance - medical, dental and vision with low employee contributions Health Insurance for your family- we also contribute to medical, dental and vision for your family.
401(k)- with company match + additional annual retirement contribution.
Tuition ReimbursementEmployee Assistance Program Life Insurance and AD&D- we pay at no cost to you.
Long term disability- we pay at no cost to you.
Opportunities for internal promotions/career advancement Be part of our Team and create big possibilities in your life with a challenging and rewarding career at Alaska Marine Trucking.
SUMMARY: Possesses a genuine desire to serve the Customer by processing and providing information through a multitude of avenues including, but not limited to, the essential functions of the job listed below.
Processes and provides barge/ferry cargo availability/routing/ freight rating information for customers.
Customer Service Representative IESSENTIAL DUTIES AND RESPONSIBILITIES include the following; other duties may be assigned: Safety is Lynden's first responsibility to our employees and our customers.
This position is a safety-sensitive position and the ability to work in a constant state of alertness and safe manner.
Answer a variety of customer information requests in person, by phone, and email, regarding rates, routing, packing procedures and interline transportation procedures.
Performs tasks outside and during odd hours that include barge checking, intake and inspect vehicles, equipment and break-bulk cargo for shipment to Alaska or other locations.
Process Bills of Lading for receiving, review bills for complete information, assign codes and instructions as required.
Enter alpha and numeric receiving data from source documents into computer in office and occasionally in warehouse environment.
Enter documents into scanning (Imaging) system.
Employ training received on AML's Customer Experience Initiative.
Respond accurately and timely to customer questions, concerns and service requirements via phone and email, or in person.
Carry out all duties with a strong commitment to excellent customer service.
Customer Service Representative IIESSENTIAL DUTIES AND RESPONSIBILITIES include the above and following; other duties may be assigned: Quotes accurate rates and documents cargo bookings for shipments.
Rate Bills of Lading using company's computer program.
Highly knowledgeable of up to two regions and able to handle 90% of questions that come from customers.
Follow established processes and adjust to changing processes as the company strives for continuous improvements.
Carry out all duties with a strong commitment to excellent customer service.
Perform audits to ensure accuracy of customer billing.
Customer Service Representative III ESSENTIAL DUTIES AND RESPONSIBILITIES include the above and following; other duties may be assigned: Competent on all duties including, but not limited to, Receiving, Billing, Quotes and bookings.
Highly knowledgeable of up to four regions and able to handle 90% of questions that come from customers.
Skilled at addressing concerns and troubleshooting issues.
Willing to travel if needed to other ports for training or coverage.
Able to operate pallet jack, forklift with minimal supervision.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and physical demands in the work environment.
EDUCATION and/or EXPERIENCEHigh School Education or G.
E.
D or equivalent and a minimum of 2 years related experience.
Knowledge of current customers, requirements and processes is helpful.
LANGUAGE SKILLSAbility to read, analyze, and interpret documents such as tariffs, procedural manuals and employee and safety handbooks.
Ability to write and communicate clearly and be understood.
Ability to effectively present information and respond to questions from groups of managers, customers, employees, and service partners and the general public.
CERTIFICATES, LICENSES, AND REGISTRATIONS:Must be able to apply and be issued a TWIC (Transportation Workers Identification Card).
MATHEMATICAL SKILLSAbility to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
REASONING ABILITYAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to apply common sense understanding to fulfill job duties with limited or detailed written or oral instructions.
OTHER SKILLS AND ABILITIESAbility to meet a flexible work schedule based on the needs of the Company.
Ability and willingness to work overtime as required.
Ability to plan, organize and prioritize work to meet schedules/deadlines.
Regular attendance and timeliness are essential functions of this position.
Daily physical presence is required.
Ability to work alone or as part of a team with minimal supervision.
Must be flexible and adaptive to constant changes and be able to work in a high stress, fast paced environment.
PC skills required: Windows, Excel, Outlook, keyboarding proficiency.
Ability to learn in-house software.
Keyboard and ten-key by touch.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee is regularly required to talk, hear and speak while communicating with employees and customers either in person or using telephones or radios.
While performing the duties of this job, the employee must be able to handle a variety of physical activity from sitting to standing, walking and occasional lifting from 10 to 40 pounds.
Employee must be able to use eyes, hands and fingers to keyboard, operate phones, fax and other office machinery.
The employee must occasionally kneel and stretch while inspecting vehicles.
The employee must possess close, distance, color peripheral and depth perception.
The employee needs the ability to work in a constant state of alertness and in a safe manner.
REQUIRED PERSONAL PROTECTIVE EQUIPMENT (PPE):Employee is required to wear PPE as outlined in Company's Industrial Health and Safety Manual Chapter 2.
27 PPE Program, which may include hard hat, safety toe shoes/boots, gloves, safety glasses/goggles, hearing protection, respiratory protection and arctic gear.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is moderate in the office to very loud in the barge operation.
Dress requirements in some locations are required for safety reasons and are not optional.
The employee is occasionally exposed to outside weather conditions and working around moving machinery.
COMMENTS:Must pass a pre-employment drug test and a criminal background check.
This is not an employment agreement or contract.
Management has the exclusive right to alter this job description at any time without notice.
PRE-CONDITIONAL OFFER DRUG TESTING AND BACKGROUND CHECK REQUIRED.
ALASKA MARINE TRUCKING IS AN EQUAL OPPORTUNITY EMPLOYER.
$36k-41k yearly est. 5d ago
Field Representative / Part Time / U.S.
Rdsolutions
Representative job in Ketchikan, AK
We are immediately hiring part time Field Representatives in your area! Are you a military spouse and looking for supplemental income? Make extra spending money to help with your car payment, social activities, and more! Benefits: * A comprehensive initial training program to ensure you fully understand the expectations of the position.
* Competitive productivity-based compensation that has a guaranteed minimum with unlimited upside as you increase your aptitude and proficiency in completing projects for the company.
* As a part-time team member, you are offered identity theft protection and 401k with match.
* Optimized, flexible work schedules that enable a healthy work-life balance.
* Paid drive time and mileage reimbursement.
* Opportunities for employee learning and development.
Come work for an essential business! We put an emphasis on A.R.T = Accountability, Respect, Trust!
Requirements:
* At least 18 years of age.
* High school diploma, or equivalent.
* Smartphone with ability to download company pricing app and collect work assignments.
* Valid driver's license, clean driving record, reliable transportation, and valid automobile insurance.
* Reliability to start and finish assignments on time with the detail needed to satisfy the project criteria.
* Ability to stand throughout the work shift and lift up to 40 pounds intermittently.
* Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects required collection of items in these store aisles.
Equal Employment Opportunity Statement: RDSolutions is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, sex, age, disability, marital status, or sexual orientation.
$49k-58k yearly est. 2d ago
Patient Access Coordinator
Peninsula Community Health Services of Alaska 4.3
Representative job in Soldotna, AK
TITLE: Patient Access Coordinator - All PCHS locations (Soldotna & Kenai) REPORTS TO: Patient & Provider Coordination Mgr WORK WEEK: Full-time, 40 hours per week, with benefits WAGE CLASSIFICATION: Non-Exempt OSHA RISK CLASSIFICATION: Medium STARTING SALARY: $21.00 per hour
MISSION: Strengthening Our Community by Providing Accessible and Affordable Healthcare
SUMMARY POSITION STATEMENT
The Patient Access Coordinator (PAC) position exists to provide a more personal telephone contact, as well as confirming appointments and assisting with clerical tasks. This position will also help facilitate access to care, to educate patients on policies and programs and to provide the necessary paperwork in a smooth and timely manner that begins the process when patients arrive to see the provider.
ESSENTIAL FUNCTIONS/ROLES & RESPONSIBILITIES OF THE POSITION
* Must have a positive attitude and a strong work ethic.
* Possess and utilize professional telephone techniques.
* Be proficient with telephone equipment and its functions.
* Possess strong written and verbal communication skills.
* Make and confirm appointments.
* Communicate patient needs to clinical assistants (medical or dental) and/or providers.
* Discusses treatment plans and future appointments with patients.
* Be proficient in computerized data entry.
* Be proficient in all electronic health records and be able to cover any front desk when needed.
* Explain office policies, procedures and programs to patients.
* Assist patients in gathering their data. Assure completeness of clinic forms. Issues necessary correspondence relating to treatment and office policy.
* Recognizes and responds to emergencies.
* Facilitates patient referrals.
* Verify coverage with the patients' payer source.
* Must pass State required background check and pre-hire drug test.
* Other duties as required.
POSITION REQUIREMENTS
Education: HS Diploma
License: No license required
Experience: One year experience as a front desk administrative assistant preferred.
Contact: Patty Eissler, HR Director, ******************* or ************
**************
PCHS is an equal opportunity employer and ADA compliant agency.
$21 hourly 12d ago
Inside Sales Representative
Spenard Builders Supply 4.1
Representative job in Anchorage, AK
PURPOSE Under direct supervision, provides sales and customer service activities primarily related to retail customers utilizing knowledge of sales techniques and industry knowledge. ESSENTIAL DUTIES AND RESPONSIBILITIES Provides customer service primarily to retail customers, via walk-in, telephone or email, including assisting with customer inquiries on product selection, pricing, availability, refunds/exchanges requiring a working knowledge of company products, procedures and practices.
Actively engages in selling company products/services and related items. Provides material estimates and quotes for small packages (stairs, decks, fences, sheds, etc.).
Enters orders into system and schedules delivery of products.
Plans and paces own work efficiency in order to meet daily, weekly, project, or team related productivity goals.
Participates in coordinating and conducting customer workshops.
Handles and resolves simple customer complaints and forwards more complex issues to more senior staff for resolution.
Assists with store housekeeping, signage, stocking, inventory control, and other related activities.
Understands and observes all safety procedures and practices in order to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures.
Other duties may be assigned.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
MINIMUM REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
High school diploma or General Education Degree (GED) and six (6) months sales-related experience; or equivalent combination of education and experience.
COMPETENCIES
Knowledge of company products, competitor's products and company standards
Knowledge of company product pricing, discount and estimating formulas and guidelines
Good verbal and written communication skills
Demonstrates strong detail orientation skills
Strong customer service skills
Knowledge of basic sales techniques, concepts and the ability to influence and persuade
Proficient in Microsoft Office Suite and an enterprise resource planning (ERP) program
Knowledge of and ability to use motorized and non-motorized material handling equipment
WORK ENVIRONMENT / PHYSICAL ACTIVITY
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Subject to both typical office environment and outside locations with temperature and weather variations.
Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds.
Standing or walking for 80% of the day. Stooping and kneeling throughout the day.
Occasionally will use hand tools, saws, forklift, pallet jack to assist customers.
Reaching-extending the hand(s) and arm(s) in any direction.