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  • Asset Recovery Representative - Albuquerque, NM & West Texas

    CHEP 4.3company rating

    Representative job in Albuquerque, NM

    Are you ready to be part of a team that values safety, continuous improvement, quality, and employee well-being? CHEP is looking for a motivated Asset Recovery Rep. to join our team in Albuquerque, NM / West Texas. CHEP is seeking a motivated Asset Recovery Representative to manage all locations within an assigned territory that do not have a commercial agreement with CHEP. Our Asset Recovery teams hold a critical role in ensuring the recovery of CHEP assets and maintaining strong relationships with distributors, recyclers, and new locations. Job Summary Serve as the primary point of contact within the assigned territory for known and new locations interacting with CHEP assets, building and managing relationships to ensure successful asset recovery. Develop and maintain relationships with pallet recyclers and non-participating distributors (NPD), ensuring compliance with CHEP's asset ownership and recovery processes. Collaborate with internal teams to coordinate third-party collections and resolve issues related to asset recovery and compliance. Key Responsibilities May Include: Visit, engage, and build relationships with non-participating distributors, unknown locations, and pallet recyclers to recover CHEP assets that have left the network. Monitor and track asset flow within the assigned territory, negotiating and facilitating the return of CHEP pallets to the network. Take full responsibility for the tracking and recovery of all CHEP pallets within the designated territory, ensuring assets are accounted for and returned promptly. Build and foster relationships with potential customers, encouraging them to participate in the CHEP program and aligning them with the company's asset recovery goals. Maintain continuous contact with the local pallet recycler community to ensure strong relationships and open lines of communication regarding asset recovery. Identify and report potential cases of illegal buying or selling of CHEP assets, escalating these issues to the appropriate teams for resolution. Clearly communicate CHEP's ownership rights to locations and recyclers, educating them on asset return processes and securing agreement for collection. Partner with internal teams, including Logistics Coordinators, Low Volume Recovery fleets, and the Asset Protection team, to maximize physical collections and address any asset recovery challenges. Requirements: Candidate must be willing and able to lift 65lbs regularly Candidate must have a clean motor vehicle driving record Candidate must be able to obtain a DOT Medical card with no restrictions Bilingual (English/Spanish) Minimum 2 years route sales and or customer service Prior workplace field experience in Operations, Sales, or Customer Service Excellent selling and interpersonal skills Personal computer skills with an emphasis on Microsoft Excel and Word Capable of maintaining and organizing a home office Ability to manage funds pertaining to business expenses Possess time management skills Decipher data to proactively determine recoveries, transactional errors, and new opportunities What we Offer: Competitive Pay w/ Shift Differential Benefits Day 1! 401K w/ company match (up to 4%) FREE company-paid vision, short-term disability, and life insurance!! FREE company-provided PPE and safety equipment Tuition reimbursement, parental leave, childcare assistance, profit sharing, and MORE!
    $26k-32k yearly est. 1d ago
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  • Customer Service Representative

    Bcforward 4.7company rating

    Representative job in Rio Rancho, NM

    BCforward is currently seeking a highly motivated Customer Service Representative in Rio Rancho, NM Customer Service Representative Anticipated Start Date: 9th-February-2026 Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date. Expected Duration: 24 Months contract with possiblity of extension Job Type: [FULL TIME (>=40 HRS WEEKLY), [CONTRACT], [Hybrid] Pay Range: 14.97/hr - $19.59/hr Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.). Job Description: • Resources would handle 13 to 15 calls per day which average call time about 16 min. • These are customer service individuals that has some tech familiarity. For example, knowing what a hard drive is but the client is not looking for technical gurus. • Manager wants the resources to accomplish the following: Based on the training provided increased diagnostic accuracy in taking care of customers and report problem statements. Benefits: BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k. About BCforward: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work. BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process. This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.
    $19.6 hourly 17h ago
  • Respiratory Sales Representative

    Viemed Healthcare Inc. 3.8company rating

    Representative job in Albuquerque, NM

    VieMed Healthcare is the largest independent specialized provider of non-invasive ventilation (NIV) in the US home respiratory health care industry. We specialize in treating the most challenging respiratory patients inside the home by pairing the best-in-class technology & equipment with the clinical care of a full-time Respiratory Therapist. We are always aiming to be the leading provider in post-acute in-home care with the implementation of palliative services. Our Disease Management program has earned national attention, making us the number one independent ventilation provider in the United States. In recent random studies of our patient population, we have shown a 30-day COPD re-admission rate of 5.7% compared to the industry average of 20-22%*. Over 93% of our patients share that they actually "Breathe Better" on our treatment program! While our Respiratory Therapists provide the highest level of clinical care and support for our patients, our Sales Representatives work in conjunction with healthcare decision-makers to ensure a comfortable transition for the patient from the hospital to their home. This achieves better management of the length of stay and re-admission rates to hospitals, which reduces costs for patients and brings personalized clinical care directly to the patient from the comfort of their own home. Our mission is to educate, nurture, and inspire our patients to lead better lives. Position Summary: This position is a field-based, business development, hands-on clinical sales position that requires a candidate with the drive and skill to be a patient advocate, and positive representative of VieMed. This position is responsible for identifying & initiating one-on-one dialog with new potential referral sources and maintaining positive relationships with existing referral sources. They will leverage their clinical and sales expertise to design/develop cutting edge sales strategies to drive VieMed's disease management program and respiratory products to new market potential to grow the business within the assigned territory. The candidate will spend most of their time (80% or more) in the field: networking, building relationships, and educating referral sources* within the hospital on all the benefits of VieMed's disease management program will improve the lives of their patients with Chronic Respiratory Failure. Hospital Referral Sources: Pulmonologist, Hospitalist, Critical Care Physicians, Case Managers, and Social Workers. Essential Sales Duties and Responsibilities: * Market VieMed's disease management program to potential and existing referral sources * Develop sales territory action plans and call strategies to maintain ongoing business with current accounts and apply working knowledge of clinical, consultative, and strategic selling skills to drive new market potential to grow the business within assigned territory * Coordinate and provide educational presentations and in-services for healthcare providers * Responsible for account activity, sales documentation, reports, and territory management * Partners with all clinical, managerial, sales staff, and other internal departments within to promote and market our home respiratory therapy services to all referral sources to drive sales growth * Works with the office staff to ensure prompt and accurate billing and documentation of services, including providing adequate information to satisfy third-party payor guidelines for coverage * Required to provide availability for patient contact and response to patient needs * Maintain a level of performance that meets or exceeds the sales quotas * Other duties/projects as assigned Competencies: * Demonstrated ability to build and maintain solid working relationships with internal and external referral sources geographically located within assigned territory * Exhibits effective oral and written communication with physicians, location staff, patients, and all referral sources to ensure questions and concerns are processed promptly * Ability to plan, implement, and execute strategies independently to achieve sales goals effectively * Exhibit a sense of urgency for goal achievement with a strong commitment to results * Builds relationships with referral sources, patients, and caregivers * Strong organizational, prioritizing, and territory management skills * Be flexible, self-driven, accountable for results, autonomous, yet supportive of team efforts Requirements: The qualified candidate: * Must be a resourceful problem solver who thrives in a fast-paced environment. * Must be well-connected and have established relationships with the Pulmonary, Critical Care, & Hospitalist physicians within the territory (required) * Must be able to provide three informal letters of recommendation from Pulmonologist (required) * Must have a current, valid, active state driver's license with a clean driving record and own reliable transportation is required Sales Experience: * A proven track record of successful sales experience in a health care setting, and experience working with physicians, nursing management, discharge planners, case managers, and social workers * Two or more years demonstrated full life cycle healthcare sales experience from lead generation, educating the referral source, persistent follow-up, and follow through on all leads, issues, and success stories * Two or more years of experience as a Clinical Liaison, preferably within the LTACH level of care * Previous marketing and/or LTACH marketing experience * Previous clinical/clinical liaison experience preferred with demonstrated skills in clinical patient assessment * Formal sales training preferred Preferred Licensure & Education: * The preferred applicant would be a Respiratory Therapist or Nurse with Adult Critical Care experience with business development/physician marketing experience or have a proven sales record in the local Home Medical Equipment market * Clinical Licensure Preferred (RT, RRT, CRT, RCP, RN, LPN) Work Environment: * Sales: This job operates in the field by calling on, marketing to both existing and potential referral sources: * i.e., Pulmonologist, Hospitalist, Critical Care Physicians, Hospitals, Case Managers, Social Workers, etc. VieMed Offers: * Competitive Base Salary * Uncapped Commissions * Excellent Orientation Program * Health, Dental, & Vision Insurance * PTO * 401K Retirement Plan * Monthly Cell Phone Allowance * Marketing Allowance * Life Insurance * And Much More! You will be expected to work during regular business hours, Monday through Friday, 8:00 a.m. - 5:00 p.m. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties and responsibilities may change at any time with or without notice.
    $35k-45k yearly est. 54d ago
  • Call Center Representative

    First Financial Credit Union 3.8company rating

    Representative job in Albuquerque, NM

    Answer various member inquiries and questions regarding the products and services offered. Communicate with members primarily via telephone however some communications by fax, mail, or other electronic channels are required. Essential Functions Answering inbound calls and assisting members who have particular inquiries or questions. Effectively deal with upset members and resolve member requests and questions promptly, courteously, and professionally. Explain credit union policies and procedures to members as required. Complete help desk tickets or paperwork with the appropriate department as necessary to expedite members' requests. Promote and deliver a full range of products and services. Explain the features and benefits of credit union products and services. Process basic member requests received such as but not limited to: account transfers, wire transfers, loan payments, loan applications, check orders, debit card orders, statement requests and stop payments. Perform account file maintenance received by members via phone, fax or by other electronic channels. Keep up to date with changes related to credit union policies, procedures, products, and services by reading intranet, e-mails, and other documentation provided. Other duties as assigned. Non-essential Functions Other duties as assigned. May perform a variety of miscellaneous tasks including typing, filing, computer input, scanning of documents & answering the telephone. Expectations Provide courteous and professional service by establishing positive and supportive relationships with internal and external members. Knowledge of federal and state laws, regulations pertaining to the financial industry. Good verbal and oral communication skills, fast and correct typing, ability to create grammatically correct responses without spelling errors. Problem solves and provides logical solutions or alternatives. Ability to make efficient use of resources Building the interest of members in the products and services offered by our organization. Maintain monthly/weekly call volume as established by the MRC manager. Ensure the Credit Union's professional reputation is maintained and conveyed. Requirements Education: High school graduate or equivalent Experience: Minimum 1-year experience in a financial institution as a teller or member services representative. Knowledge, Skills, Abilities: Must communicate effectively with members, supervisors, and co-workers. Perform minor math calculations and demonstrate accuracy, attention to detail, proficient member service skills, and work with a cooperative team spirit. Ability to work in a changing environment, identify member financial needs and deal with stressful situations. Must work effectively in high-traffic positions with heavy workloads while displaying a professional attitude. Salary Description $18.00/hour
    $18 hourly 21d ago
  • Customer Solutions Representative

    HP Inc. 4.9company rating

    Representative job in Rio Rancho, NM

    Applies **_developed knowledge_** of the job skills, company policies and procedures to complete a wide variety of difficult assignments/tasks. Thorough understanding of the general/technical aspects of the job. Works on assignments that are moderately complex in nature and require ordinary problem resolution and independent judgment. Works under limited supervision and normally receives no instruction on routine work and general instructions given for new assignments. **_Responsibilities:_** + Gathers and assesses SMB customers' hardware, software, and technical needs. + Generates leads to specific departments based on customers' needs and segments. + Identifies related future needs for lead generation and opportunity expansion. + Identifies customer-specific parameters and constraints that impact the solution. + Investigates and optimizes a solution's fit to the requirements of the customer. + Identifies probable competition. + Solicits inputs from team members as required. + Anticipates some of the potential challenges for the proposed solution. + Assists peers in the area of expertise as needed. + Manages multiple tasks or cases simultaneously with minimal supervision. **_Education and Experience Required:_** High school education or equivalent. Typically requires 1- 3 years general experience or an equivalent combination of experience and college-level education. **_Knowledge and Skills:_** + Superior communication skills both written and verbal + Experience in customer-facing role either remote or face to face + Understands internal processes and tools + Computer proficiency + Problem-solving skills + Accuracy in data entry + Excellent fluency in language to be supported. + Familiarity with computer technology + Time management skills + Oversee compliance with operating procedures and standards + Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems + Understands internal processes and tools The pay range for this position is **$22** to **$28** USD per hour (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. **Benefits:** HP offers a comprehensive benefits package for this position, including: + Health insurance + Dental insurance + Vision insurance + Long term/short term disability insurance + Employee assistance program + Flexible spending account + Life insurance + Generous time off policies, including; + 4-12 weeks fully paid parental leave based on tenure + 13 paid holidays + 15 days paid time off (US benefits overview (********************************** ) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $22-28 hourly 12d ago
  • Temporary Call Center Representative

    Nusenda Credit Union 4.0company rating

    Representative job in Albuquerque, NM

    Nusenda Credit Union is dedicated to excellent member service and we pride ourselves as being a top workplace. We strive to make a positive difference in the lives of our members and the communities we serve to help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values. Thank you for your interest in joining the Nusenda team! Nusenda Credit Union is gearing up for a special project and as a result our Call Center is seeking temporary employees to support! This special project involves enhancing our products provided to members and providing top-notch customer service. We are on the lookout for member-oriented Call Center Representatives to join us for a 3-month temporary assignment, with the potential to become a full-time employee after the 3-month temporary assignment. What you'll do doing this 3-month period: Assist existing and potential members with telephone requests. Responsible for servicing members and potential members in a call center environment via phone calls. Provide quality service on transactions and problem resolution. Provide basic guidance for online and mobile banking navigation, including payment portal needs. Answer questions regarding services and products to resolve problems. Identify opportunities to educate members on appropriate services that align with financial needs. Maintain compliance with regulations, policy, controls, and security procedures. What you'll need: One to three years of customer service experience, call center experience preferred. High school education or GED. Key Skills and Experience: Effectively communicate with members appropriately in person, email etc. Experience in multi-tasking, meeting strict deadlines, dealing with sensitive information, and problem resolution while providing exceptional service. Knowledgeable in Microsoft Office and all internal systems. Ability to adapt quickly to change and proactively communicate. Call Center Hours of operation are: Monday-Friday 7:30am-6:00pm Saturday 8:00-3:00pm Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
    $31k-37k yearly est. 60d+ ago
  • Data Entry - Health Insurance Company

    Hireops Staffing, LLC

    Representative job in Albuquerque, NM

    Remote after training. Fully onsite to start/training for 8 weeks, workers are allowed to Work from Home, but it wouldn't be until after they complete all 8 weeks of initial training and would need to keep up with production and quality standards to keep qualified to Work from Home. Otherwise they will be required to work fully onsite. Pay $17.80/hour Bonus structure !! - Paid Holidays, PTO and Medical Benefits. 8 weeks paid training period. • Basic computer skills test required w/ results posted on resumes o Navigation in Outlook, computer general, toggling is a big one • Hours are 8:00-4:30 MT, No exceptions to this schedule This position is responsible for researching and responding to telephone and written inquiries in a prompt, accurate and objective manner. JOB REQUIREMENTS: *High School Diploma or GED (education verification is not required). *1 year customer service experience in a health care or health insurance environment.] *Experience evaluating customer situations, making decisions, and responding quickly to questions. *Data entry and/or typing experience.*Interpersonal, analytical, organizational and independent decision making skills.*Clear and concise verbal and written communication skills. PREFERRED JOB REQUIREMENTS: *1 years customer service experience. *6 months data entry experience in an office environment. *Experience working with various lines of business, i.e. CDHP, Medicare, Wellness, and Disease Management. *Knowledge of medical terminology and anatomy.
    $17.8 hourly 60d+ ago
  • Field Representative / Part Time / U.S.

    Rdsolutions

    Representative job in Albuquerque, NM

    Flexible part time jobs now available in your area! Perfect for stay at home Moms and Dads! Looking for an independent part time job while your children are in school? As your children go back to school this fall, this is a perfect opportunity to earn some extra income for your family! Join a company with GREAT FLEXIBILITY! We will work with your availability, and assign you locations that meet your needs. You can manage what hours in the day you work! No clocking in at certain times! If you are typically available 10am - 3pm, but one day you need to work earlier or later, we are flexible! No experience necessary, but helpful! Must be able to work independently and get the job done! If you are the type of person who is self-motivated, enjoys working independently, data entry and checking products, then you are the person we are looking for! What does RDSolutions Offer You? * A comprehensive initial training program to ensure you fully understand the expectations of the position. * Competitive productivity-based compensation that has a guaranteed minimum with unlimited upside as you increase your aptitude and proficiency in completing projects for the company. * As a part-time team member, you are offered identity theft protection and 401k with match. * Optimized, flexible work schedules that enable a healthy work-life balance. * Paid drive time and mileage reimbursement. * Opportunities for employee learning and development. Come work for an essential business! We put an emphasis on A.R.T = Accountability, Respect, Trust! What Does RDSolutions Require? * At least 18 years of age. * High school diploma, or equivalent. * Smartphone with ability to download company pricing app and collect work assignments. * Valid driver's license, clean driving record, reliable transportation, and valid automobile insurance. * Reliability to start and finish assignments on time with the detail needed to satisfy the project criteria. * Ability to stand throughout the work shift and lift up to 40 pounds intermittently. * Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects required collection of items in these store aisles. Equal Employment Opportunity Statement: RDSolutions is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, sex, age, disability, marital status, or sexual orientation.
    $38k-55k yearly est. 2d ago
  • Biologics Sales Representative - Aesthetics & Regenerative Medicine

    PC Wound Care 4.2company rating

    Representative job in Albuquerque, NM

    Job Description PC Wound is seeking a motivated and results-driven Biologics Sales Representative to join our dynamic team within the Aesthetics & Regenerative Medicine division. In this role, you will be responsible for promoting our innovative biologic products to a diverse range of healthcare professionals, including dermatologists, plastic surgeons, and aesthetic clinics. Your expertise in aesthetics and regenerative medicine will enable you to educate potential clients on the benefits and applications of our products, ultimately contributing to patient care advancements. As a member of our sales team, you will leverage your strong communication and relationship-building skills to foster long-term partnerships with healthcare providers, ensuring they have access to the latest in biologic therapies. You will have the opportunity to work in a fast-paced environment, collaborating with other sales representatives and cross-functional teams to achieve our growth objectives. We are looking for someone who is passionate about the aesthetics field and is eager to make a meaningful impact in the industry. If you are driven, enthusiastic, and ready to take your sales career to the next level with a company that is at the forefront of medical innovation, we encourage you to apply for this exciting opportunity. Responsibilities Identify and generate new business opportunities within the aesthetics and regenerative medicine markets. Establish and maintain relationships with healthcare professionals, including dermatologists and plastic surgeons. Deliver product presentations and demonstrations to educate clients on biologic offerings. Develop and implement effective sales strategies to meet or exceed sales targets. Conduct market research to understand industry trends and competitor activities. Collaborate with marketing teams to create targeted promotional materials and campaigns. Provide exceptional customer service and support, addressing client inquiries and concerns promptly. Requirements Existing client relationships strongly preferred. Proven sales experience in the medical or pharmaceutical industry, preferably in aesthetics or regenerative medicine. Strong understanding of biologic products and their applications. Excellent communication and interpersonal skills, with the ability to build rapport quickly. Demonstrated ability to achieve and exceed sales goals and objectives. Ability to travel as needed to meet with clients and attend industry conferences. Benefits High commission structure - unlimited earning potential Independent Contractor (1099) role - flexibility and autonomy Access to cutting-edge biologic and Mesenchymal Stem Cell (MSC)-based products Marketing resources and clinical training provided Be part of one of the fastest-growing fields in regenerative medicine and aesthetics Flexible schedule
    $44k-77k yearly est. 22d ago
  • Sales Representative- Modernization (Albuquerque)

    TK Elevator 4.2company rating

    Representative job in Albuquerque, NM

    The first 3 letters in Workplace are Y-O-U! TK Elevator is currently seeking an experienced Sales Representative- Modernization in Albuquerque, NM. Responsible for successfully bidding and securing modernization contracts and developing and maintaining strong relationships with new and existing customers. This role is essential in ensuring modernization and/or H-Power jobs are completed profitably while driving branch annual revenue goals. ESSENTIAL JOB FUNCTIONS: * Works in coordination with architects, general contractors, TKE operations team, consultants, building managers and/or owners in the pre-bidding of modernization jobs. Includes building strong customer relationships and maintaining market awareness of projects and competitors. * Maintains a strong working knowledge of company products by attending training classes and studying factory equipment manuals and supplier information. Includes developing knowledge of local elevator code requirements. * Creates quoting and bidding packages by obtaining blueprints, attending job walks and conducting onsite surveys of proposed modernization. Includes, reviewing specs, and labor with operations department for completeness and accuracy, and ensuring that jobs will be profitable for the branch. * Demonstrates technical knowledge of beneficial H-Power features. Determines customer needs and develops sales strategies to communicate H-Power modernization offerings. * Presents bids to customers and explains cost factors, emphasizing characteristics such as construction, performance, durability and appearance of equipment. * Partner with operations team to negotiate the Scope of Work (SOW), as well as collaborate with contract administrator, sales support and legal as required. * Develops capital plans for customers to address their short- and long-term building needs. * Upon customer's acceptance, coordinates submittal packages through the approval process and creates change orders as requested. * Visits project sites and attends customer meetings when necessary and works with operations department to ensure customer's needs and deadlines are being met. * Utilizes the Customer Relations Management (CRM) tool to update and manage sales pipeline. EDUCATION & EXPERIENCE: * Bachelor's degree preferred. * Minimum 1 year of business-to-business sales experience is required. * Strong attention to detail with proactive follow-up skills. * Demonstrated success in a fast-paced environment. * Outstanding ability to build and nurture relationships with customers, team members, and cross-functional colleagues. * Excellent time management, organizational, and presentation skills. * Salesforce experience. (preferred) * Ability to read and interpret architectural and/or blueprint/drawings. (preferred) Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered * Medical, dental, and vision coverage * Flexible spending accounts (FSA) * Health savings account (HSA) * Supplemental medical plans * Company-paid short- and long-term disability insurance * Company-paid basic life insurance and AD&D * Optional life and AD&D coverage * Optional spouse and dependent life insurance * Identity theft monitoring * Pet insurance * Company-paid Employee Assistance Program (EAP) * Tuition reimbursement * 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed. Additional benefits include: * 15 days of vacation per year * 11 paid holidays each calendar year (10 fixed, 1 floating) * Paid sick leave, per company policy * Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment) Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.
    $30k-55k yearly est. 60d+ ago
  • Sales Development Representative (Digital Marketing)

    Cardwell Beach

    Representative job in Albuquerque, NM

    Job Title: Sales Development Representative (Digital Marketing) Type: Commission Only Are you a smart, friendly, persistent, patient, and self-driven sales animal who thrives on opening doors and turning curiosity into conversation? We're looking for an experienced Sales Development Representative (SDR) with a proven track record in outbound prospecting - especially someone who understands the world of digital marketing. You'll be the first point of contact for potential clients, helping them see how our services can solve real business challenges. What You'll Do: Proactively identify and qualify new leads through calls, emails, LinkedIn, and other channels Set discovery meetings by uncovering fit and creating genuine interest Collaborate with our internal team to tailor outreach strategies by industry Maintain detailed records in our CRM to track and optimize outreach performance Build relationships through consistent follow-up and value-driven communication What We're Looking For: 2+ years of experience in outbound sales or sales development Familiarity with digital marketing services (SEO, paid media, websites, content, etc.) Excellent communication skills - both written and verbal Optimistic, self-starting, persistent, and patient in your approach Comfortable with rejection and eager to learn from each conversation Able to work independently, yet collaborate well with others Bonus Points If You Have: Sold services in a marketing agency or similar environment Success stories of how your persistence turned a cold lead into a warm deal Why Work With Us: We're a fast-growing, entrepreneurial marketing agency with a reputation for creativity and results. You'll be part of a thoughtful, driven team that values autonomy, smart strategy, and genuine relationships. If you're ready to grow your career and love the hunt, this is your spot.
    $43k-68k yearly est. 12d ago
  • Dental Central Billing Representative I

    First Choice Community Healthcare 3.3company rating

    Representative job in Albuquerque, NM

    For more than 50 years, First Choice Community Healthcare has provided access to high quality primary medical, dental, and behavioral healthcare to the underserved populations of the Mid-Rio Grande Valley of central New Mexico. Today, we operate seven (7) Community Health Centers and one (1) school-based clinic. We are currently recruiting for a Dental Central Billing Representative I to join our team and assist in fulfilling our organizations mission, which is to improve the health, life skills and wellbeing of all members of the communities we serve. Our health centers maintain an open-door policy, providing treatment regardless of an individual's income or insurance coverage. As a non-profit organization, First Choice is a vital community resource in Central New Mexico. Not only does our organization provide the highest quality, comprehensive medical services, but we also address our patients' emotional, social, and cultural needs. In addition to serving a community-centered organization we offer an excellent benefits package to include: Benefits Offered Medical Insurance Dental Insurance Vision Insurance Flexible Spending Account Employee Assistance Program Life and AD&D Insurance Voluntary Life Insurance Identity Theft Retirement Savings -403(b) 10-20 days per service year (based on length of service) Sick Leave 64 hours per year (unused rolls over each year into Long Term Sick Leave) Long Term Sick Leave 40 hours per year 10 Paid holidays per year 40 hours of Educational Leave per year for full time employees $700 per year for tuition reimbursement A. POSITION SUMMARY Under the supervision of the Central Billing Manager who reports to the Director of Revenue Cycle Management, the Dental Central Billing Representative I is responsible for maintaining a high-performance work environment characterized by timely and accurate entry of all charges for services provided at all locations. B. ESSENTAIL DUTIES AND RESPONSIBILITIES • Review patient encounters for charge accuracy as needed including encounter rate and self-pay discount codes. • Monitor and review site unbilled encounters and assist, when necessary, to meet mutual daily and weekly deadlines. • Meet all EOM (end of month) closing activities and deadlines. • Participate in billing Helpdesk customer support, by receiving, responding and documenting all incoming account inquiries. • Complete bad debt process based on FCCH procedure. • Responsible for all other duties as assigned. Requirements C. MINIMUM EDUCATION AND EXPERIENCE • High School Diploma or GED • Must be able to work in a high-volume environment • Ability to operate 10-key numerical pad by touch • Experience in a multispecialty clinic setting. D. PREFERRED LICENSE/CERIFICATIONS • Coding and Billing Certificate. E. KNOWLEDGE, SKILLS, AND ABILITIES • Knowledge of CDT, Dental Terminology, ICD-10 Preferred. • Familiarity with insurance and reimbursement processes preferred. • Good telephone etiquette and organizational skills. • Able to handle diversified duties.
    $27k-31k yearly est. 60d+ ago
  • Inside Sales Representative

    Power Placement Partner

    Representative job in Albuquerque, NM

    Job Title: Inside Sales Representative About the Role: We are seeking a driven and customer-focused Inside Sales Representative to join our Albuquerque team. This role plays a critical part in supporting our customers, coordinating orders, and ensuring an exceptional client experience from quote to delivery. If you're organized, detail-oriented, and thrive in a collaborative environment, we'd love to hear from you. Key Responsibilities: Assist customers with inquiries related to product selection, pricing, and delivery timelines. Prepare and follow up on customer quotes; track and manage job quote statuses. Utilize company systems and manufacturer tools for equipment selection and pricing. Enter and expedite job control sheets and factory competitive quotation memos. Facilitate factory orders and coordinate directly with manufacturers as needed. Purchase products from vendors as required to fulfill customer needs. Collaborate with office administration to publish and distribute customer quotes. Attend training sessions at manufacturer facilities and within the company's sales territory to enhance product knowledge. Support sales goals by helping management meet manufacturer quotas and assist in product promotions. What We Offer: Employee Stock Ownership Plan (ESOP) + 401(k) with company match Annual bonus program based on performance Company-paid medical and dental insurance Company-paid life and long-term disability insurance A collaborative and fun work environment with regular team huddles and cross-training Career growth opportunities - move up, across, or expand your skills in other areas Established, growing company with a strong track record of success What We're Looking For: Previous inside sales, customer service, or related experience (preferred) Strong communication and problem-solving skills Ability to learn technical product details and quoting systems Comfortable in a fast-paced, team-oriented environment Proficiency with Microsoft Office and ability to quickly learn internal systems
    $35k-58k yearly est. 39d ago
  • Temporary Retail Sales Support

    Maurices 3.4company rating

    Representative job in Albuquerque, NM

    Brand Overview:As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success is deeply rooted in our commitment to our values.Ready to apply? We currently have an opportunity for a Temporary Retail Sales Support to join our team located at our Store 2118-Cottonwood Mall-maurices-Albuquerque, NM 87114. Ready to help bring feel good fashion for real lifeâ„¢ to hometowns across North America? We're looking for individuals with a passion for fashion that have what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we've helped women look and feel their best every day - making maurices not only a special place to shop, but a great place to work and connect. Apply today! Position Overview: Looking to work in a fast-paced environment? Join our team for the holiday season and earn some extra cash and a 40% discount. You'll get to help our customers find gifts for family and friends as well as dress themselves for all their holiday events! As a member of our team, you'll provide excellent service to our customers and make sure the store looks great! And we'll make sure you have fun while doing it! Apply today if you are people focused, goal oriented, have a flexible schedule. The above information has been designed to indicate the general nature and level of work performed by employees within this classification. Location: Store 2118-Cottonwood Mall-maurices-Albuquerque, NM 87114 Position Type:Temporary (Fixed Term)/Part time Benefits Overview: ********************************* Equal Employment Opportunity The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business. The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process. Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.
    $30k-40k yearly est. Auto-Apply 27d ago
  • Inside Sales Representative

    Nicor Inc. 4.6company rating

    Representative job in Albuquerque, NM

    Job Description *This is a full-time in-office position* Join NICOR LLC as a Full-Time Inside Sales Representative in Albuquerque, where your passion for customer service will flourish in a dynamic team environment! This is an exciting opportunity for anyone eager to kick-start their career in the manufacturing industry, with a focus on lighting and electrical distribution. You will engage daily with clients to solve problems creatively, honing your attention to detail in every interaction. Working onsite, you will experience a vibrant culture that values innovation and integrity, while promoting high performance and forward-thinking strategies. Your call center experience will be invaluable here as you develop essential skills in a professional atmosphere that celebrates both fun and respect. The collaborative environment at NICOR LLC not only enhances your growth but also allows you to see firsthand how customer-centricity drives our success. Who are we? An Introduction Headquartered in Albuquerque, New Mexico, and with a nationwide distribution network, NICOR has manufactured innovative lighting solutions for over forty years. We build dependable products for residential, commercial, industrial, and enterprise-level lighting applications and specialize in functional LED technology for both indoor and outdoor spaces. Day-to-day as an Inside Sales Representative As a Full-Time Inside Sales Representative at NICOR INC, you will play a vital role in supporting sales efforts through a range of responsibilities that ensure customer satisfaction and operational efficiency. Key responsibilities include: Communicate daily with the Sales Department regarding customer requests, inquiries, and order status updates. Utilize NICOR's Enterprise Resource System (SHIMS) to process orders and inquiries. Process customer orders, returns, and exchanges accurately and in a timely manner. Interpret customer requests to identify and address underlying business needs. Provide solutions to customer inquiries related to products, shipping, and accounts. Prepare and deliver accurate product pricing quotes for customer projects as required. Promote upselling opportunities: actively communicate, support, and drive adoption of sales promotions Provide timely and effective follow-up on sales calls, customer inquiries, and orders Maintain a high level of customer service and support by responding promptly and efficiently to Distributor Partners, Sales Agents, and end-users via phone, email, and other communication channels. Would you be a great Inside Sales Representative? To excel as a Full-Time Inside Sales Representative at NICOR INC, candidates must possess a unique blend of skills and experience that align with our customer-centric focus in the manufacturing industry. A High School diploma or GED is required, along with a robust customer service experience to effectively engage and solve problems for our clients. Sales experience and cold calling skills will empower you to connect with potential customers and foster strong relationships. Proficiency with the Microsoft Office suite is essential for creating accurate quotes and managing documentation efficiently. The ideal candidate will also demonstrate exceptional attention to detail, enabling them to coordinate seamlessly with warehouse operations and ensure timely responses. A proactive attitude and strong problem-solving abilities will be crucial in identifying opportunities for value addition while supporting our overarching commitment to excellence and innovation at NICOR INC. Knowledge and skills required for the position are: High School diploma or GED Customer Service Experience Cold calling Sales experience Proficient with the Microsoft Office suite Get started with our team! If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you! Employment with NICOR is contingent upon successful completion of a background check and a drug screening. All candidates must pass these screenings to ensure compliance with company policies and safety standards. NICOR is committed to maintaining a safe, drug-free workplace for all employees.
    $30k-41k yearly est. 17d ago
  • Collections Representative

    Kirtland Federal Credit Union 4.1company rating

    Representative job in Albuquerque, NM

    Working at Kirtland Credit Union is more than a job-it's a career, and one in the financial world! We pride ourselves on helping our employees learn, grow, and advance in any direction they choose. We offer a highly competitive salary, great benefits package and an energetic, vibrant work environment. Visit our careers page on our website to view our exciting opportunities and our fantastic benefits. This position is onsite but does have the potential to become hybrid. We are currently seeking an Account Resolution Representative to join Kirtland Credit Union! Join the rest of our teammates and become eligible for a generous benefits package that we offer: Medical, Dental and Vision Insurance 401(k) Retirement savings program that includes employer match Paid time off with accrual starting from day one Tuition Reimbursement for College Degrees Employee Clothing Advance Paid holidays: In addition to New Year's Day, Independence Day, Veterans' Day, Thanksgiving Day, Christmas Day, Memorial Day, and Labor Day, we also observe Martin Luther King Day and President's Day. Fitness Reimbursement Program Employee Assistance Program Short- and Long-Term Disability Travel Assistance This is what we'd like you to do: As an Account Resolution Representative, you will be responsible for working with members to bring their delinquent loans current and maintaining a satisfactory delinquency ratio. Interacting with members, co-workers, attorneys, and other vendors as required. Supporting the credit union's mission, vision, strategic goals, quality initiatives and service standards. Supporting and provide exceptional internal and external member service. These are what your duties and responsibilities will be: Determine the best course of action, consistent with collection standards, to increase the collection of payments from delinquent members. Obtain from member the reason for delinquency and counsel the member on the various programs that are available when there is a hardship situation. Conduct collection efforts respectfully but with persistence and persuasiveness. Prepare documents for Attorneys when legal action is required. Maintain complete and current knowledge of all federal and state consumer credit collection laws and regulations, i.e. SCRA, FCBA, UCC, BK Laws, FDCPA, TCPA AND FCRA Documents all collection actions taken, including telephone conversations, alternative financial arrangements, and correspondence. Support the credit union's mission, vision, strategic goals, quality initiatives and service standards. Required Knowledge: Thorough knowledge of collection procedures with strong knowledge of loan products such as consumer loans, credit cards, mortgages, and vehicle loan preferred . Can you to bring to the table: High school diploma or GED required 1-3 years of relevant experience preferred Thorough knowledge of collection procedures with strong knowledge of loan products such as consumer loans, credit cards, mortgages and vehicle loans preferred. Strong communication skills (written and verbal) Strong multi-tasking and problem-solving skills Outstanding customer service skills To apply for this exciting opportunity, visit our careers page at **************************
    $29k-34k yearly est. Auto-Apply 37d ago
  • Field Representative / Part Time / U.S.

    Rdsolutions

    Representative job in Albuquerque, NM

    Are you looking for a part-time job that allows you the flexibility to set a schedule that works with your busy life and has unlimited earnings potential? Then join RDSolutions growing and diverse Field Representative Team! We are seeking individuals to join our team who are self-motivated, detail oriented and most importantly dependable. We have been the leading provider of retail intelligence to the largest retailers in the world for over 30 years and have growing demands for additional Field Representatives to help us to collect critical retail information such as pricing, promotion, and merchandising data. What will you be doing? * On the agreed schedule that you set in partnership with your manager, you will be asked use our company app to record prescribed product information. * There will be specific criteria that you will be asked to follow to capture information such as item prices, displayed promotions and potentially pictures of product merchandising and/or displays. * Once you have successfully met the criteria of the project you simply transmit the file electronically to our corporate office for review and packaging to our clients. What does RDSolutions Offer You? * A comprehensive initial training program to ensure you fully understand the expectations of the position. * Competitive productivity-based compensation that has a guaranteed minimum with unlimited upside as you increase your aptitude and proficiency in completing projects for the company. * As a part-time team member, you are offered identity theft protection and 401k with match. * Optimized, flexible work schedules that enable a healthy work-life balance. * Paid drive time and mileage reimbursement. * Opportunities for employee learning and development. What Does RDSolutions Require? * At least 18 years of age. * High school diploma, or equivalent. * Smartphone with ability to download company pricing app and collect work assignments. * Valid driver's license, clean driving record, reliable transportation, and valid automobile insurance. * Reliability to start and finish assignments on time with the detail needed to satisfy the project criteria. * Ability to stand throughout the work shift and lift up to 40 pounds intermittently. * Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects required collection of items in these store aisles. Equal Employment Opportunity Statement: RDSolutions is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, sex, age, disability, marital status, or sexual orientation.
    $38k-55k yearly est. 4d ago
  • Sales Representative- New Installation (Albuquerque)

    TK Elevator 4.2company rating

    Representative job in Albuquerque, NM

    The first 3 letters in workplace safety are Y-O-U! TK Elevator is currently seeking an experienced Sales Representative - New Installation in Albuquerque, NM Responsible for successfully bidding and securing new installation sales contracts and developing and maintaining strong relations with new and existing customers so that new installation jobs are completed profitably and the branch and or district meets annual revenue goals. ESSENTIAL JOB FUNCTIONS: * Works in coordination with architects, general contractors, building managers and/or owners in the pre-bidding of new installation jobs. Includes building strong customer relationships, and maintaining market awareness of projects and competitors within assigned territory * Creates quoting and bidding packages by obtaining blueprints of proposed new construction. Includes reviewing specs and labor with operations department for completeness and accuracy, and ensuring that jobs will be profitable for the branch * Presents bids to customers and explains cost factors, emphasizing characteristics such as construction, performance, durability and appearance of equipment * Conducts customer follow-up on all proposals * Upon customer's acceptance, coordinates submittal packages through the approval process and creates change orders as requested * Visits project sites when necessary and works with operations department to ensure customers' needs and deadlines are being met * Maintains strong familiarity of company products by attending company training classes, and reviewing factory equipment updates and supplier goods . EDUCATION & EXPERIENCE: * Bachelor's degree preferred. * Minimum 1 year of business-to-business sales experience is required. * Strong attention to detail with proactive follow-up skills. * Demonstrated success in a fast-paced environment. * Outstanding ability to build and nurture relationships with customers, team members, and cross-functional colleagues. * Excellent time management, organizational, and presentation skills. * Salesforce experience. (preferred) * Ability to read and interpret architectural and/or blueprint/drawings. (preferred) Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered * Medical, dental, and vision coverage * Flexible spending accounts (FSA) * Health savings account (HSA) * Supplemental medical plans * Company-paid short- and long-term disability insurance * Company-paid basic life insurance and AD&D * Optional life and AD&D coverage * Optional spouse and dependent life insurance * Identity theft monitoring * Pet insurance * Company-paid Employee Assistance Program (EAP) * Tuition reimbursement * 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed. Additional benefits include: * 15 days of vacation per year * 11 paid holidays each calendar year (10 fixed, 1 floating) * Paid sick leave, per company policy * Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment) Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.
    $30k-55k yearly est. 60d+ ago
  • Inside Sales Representative

    HP Inc. 4.9company rating

    Representative job in Rio Rancho, NM

    At HP, we are committed to shaping the future of work with our customers, exceeding industry standards as thought leaders, and providing exceptional employee experiences. Our ambitious sales culture leans towards innovation & automation through AI and collaborates to win. Our dedication to talent development ensures our continued success and leadership. Together, we are building a brighter, more connected future. **Job Summary** This role is responsible for engaging with potential clients, utilizing strategic thinking to align business goals, and ensuring effective execution of sales strategies. The role conducts independent outbound sales, achieving or surpassing sales targets consistently. **Responsibilities** * Conducts outbound sales activities independently, demonstrating a solid understanding of the sales process and effectively moving leads through the pipeline. * Meets or exceeds assigned sales quotas and performance goals consistently, showing a strong grasp of both transactional and solutions-based selling. * Applies strategic thinking to engage with customers aligned with specific business priorities, making informed decisions about when to involve outside sales representatives for more complex or competitive scenarios. * Utilizes consultative selling techniques to identify customer needs, provide tailored solutions, and demonstrate the value proposition of products and services. * Prospects and uncovers sales opportunities within existing customers, while effectively managing and nurturing customer relationships. * Maintains accurate and up-to-date sales pipeline, forecasts, and reporting in accordance with organization sales processes. * Partners effectively with other teams within the organization to ensure coordinated and efficient account management, collaborating as needed to improve win rates. * Takes ownership of accurate forecasting for sales activities, considering historical data, market trends, and customer insights. * Coordinates the necessary resources and support to effectively execute business strategies and sales initiatives. **Education & Experience Recommended** * High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated knowledge. * Typically has 4-6 years of related work experience, preferably in inside sales or tele sales, or a related field. **Preferred Certifications** * Certified Inside Sales Professional (CISP) **Knowledge & Skills** * Business Development * Business Planning * Business To Business * Cold Calling * Consultative Selling * Cross-Selling * Customer Relationship Management * Inside Sales * Marketing * Merchandising * Outbound Calls * Phone Sales * Product Knowledge * Sales Process * Sales Prospecting * Sales Strategy * Salesforce * Selling Techniques * Telemarketing * Upselling **Cross-Org Skills** * Effective Communication * Results Orientation * Learning Agility * Digital Fluency * Customer Centricity **Impact & Scope** Impacts multiple teams and acts as a project leader providing direction to team activities and facilitates information validation and team decision making process. **Complexity** Works on assignments that are moderately complex in nature and require intermediate problem resolution. **Disclaimer** This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. The on-target earnings (OTE) range for this role is **$31** to **$47** USD per hour with a **60%/40%** (salary/incentive) mix. Pay varies by work location, job-related knowledge, skills, and experience. **Benefits:** HP offers a comprehensive benefits package for this position, including: + Health insurance + Dental insurance + Vision insurance + Long term/short term disability insurance + Employee assistance program + Flexible spending account + Life insurance + Generous time off policies, including; + 4-12 weeks fully paid parental leave based on tenure + 13 paid holidays + Additional flexible paid vacation and sick leave (US benefits overview (********************************** ) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $58k-83k yearly est. 12d ago
  • Central Billing Representative II

    First Choice Community Healthcare 3.3company rating

    Representative job in Albuquerque, NM

    Under the supervision of the Central Billing Supervisor who reports to the Director of Revenue Cycle Management, the Central Billing Representative II is responsible for all patient accounts receivable functions as assigned. Reconcile, research, correct and submit third party claims and resubmit errors or denied claims. Communicate with insurance companies and government payers to resolve claim issues and ensure payment. Research and correct ICD-10, CPT coding, modifiers, revenue coding, occurrence codes and value codes as appropriate. Provide customer service to patients by researching billing issues and resolving the issues. Reconcile remittance advice and patient accounts and resolve discrepancies. B. ESSENTAIL DUTIES AND RESPONSIBILITIES Reconcile, review, research, coordinate and justify changes to claim forms and submit completed claim forms to third party payers. Follow up on claims denials, make appropriate corrections, obtain approvals and resubmit claims denials for payment; appeal denials through the payer required appeals process. Research unpaid claims; contact patients to obtain necessary information to assist with the claims process; secure payments or negotiate payment plans. Handle patient inquiries, complaints and customer service issues. Maintain current knowledge of regulations for Third Party Payers, Medicare, Medicaid and knowledge of claims coding and formats. Coordinate electronic patient statements monthly. Review credit balance reports and prepare refund requests for overpayments. Participate in billing Helpdesk customer support, by receiving, responding and documenting all incoming account inquiries including electronic, telephone and written correspondence related to billing issues. Review assigned outstanding A/R to identify problems with various insurance payers (i.e. Medicare, Medicaid, Commercial, Contracts and Self-Pay). Perform all routine and special follow-up on all assigned payer type accounts to affect collection of patient and insurance account balances. Review and resolve all EOB's including those without payment to initiate clean claim resubmission and claim reimbursement. Edit & submit insurance claims for fee for service and prospective payment system reimbursement. Follow up with outstanding A/R all payers and/or including self-pay and/or including resolution of denials. Communicate payment terms and establish agreed-upon payment plans for overdue patients. Monitor payment compliance with terms of established plans with patients and insurance plan provider representatives. Complete bad debt process based on FCCH procedure. Initiate & complete account adjustments to correct account balance and/or comply with contractual and sliding fee scale requirements. Responsible for all other duties as assigned. Requirements C. MINIMUM EDUCATION AND EXPERIENCE High school degree or GED. Two years in billing/claims experience in healthcare setting or FCCH billing externship. Education or knowledge may be substituted for the experience requirement. Experience in a multispecialty clinic setting. D. PREFERRED LICENSE/CERIFICATIONS Certified Coder (medical and/or dental). Billing Certificate, the result of graduation from a certified billing school. Coder and/or Billing Certificate may be substituted with demonstrated proficient knowledge of procedural CPT & ICD-10 diagnosis coding. E. KNOWLEDGE, SKILLS, AND ABILITIES General knowledge of computerized practice management systems, preferably Cerner, Cerner Electronic Health Record System and E H R. Ability to learn billing and collection system within federally chartered community health centers (CHC) and RHI/UHI programs. Ability to communicate with tact and diplomacy with diverse groups of people including staff, providers, and insurance companies on behalf of the organization. Ability to display sensitivity to the patient population being served. Ability to work on a variety of assignments concurrently within established deadlines. Ability to work with others in a problem solving and team environment and to work alongside staff as needed. Knowledge of HIPAA as it relates to medical, dental & behavioral health billing. Position requires a high level of accuracy and attention to detail. Ability to communicate effectively, both orally and in writing. Ability to respond effectively to sensitive inquiries or complaints. Ability to work independently with minimal supervision. Proficient with computers and MS Windows software programs. Knowledge of Federally Qualified Health Care billing and reimbursement preferred. Working knowledge of CPT, DSM V and ICD-10 preferred. Knowledge of Medicare and Medicaid guidelines. General knowledge of UB04, HCFA1500 and Electronic and Paper claim forms. Knowledge and familiarity with compliance program. Cooperate fully and comply with laws and regulations. F. AGE OF PATIENT SERVED N/A G. PHYSICAL CHARACTERISTICS/WORKING CONDITIONS A person in this position must be able to prioritize and respond to the diverse demands of the position. There are frequent opportunities to relax from any physical exertion, change position in work activities or break from computer application tasks. Physical Effort and Dexterity: Good dexterity to operate personal computer and office equipment. Occasional lifting and carrying related to office duties. Machines, Tools, Equipment required to be operated: Capable of using office machines and personal computers for word processing, data entry and spreadsheet applications. Visual Acuity, Hearing, and Speaking: Must be able to read a computer monitor and outputs accurately. Must be able to clearly and accurately communicate for work, safety and compliance. Environment/Working Conditions: Work is mostly inside an office in a controlled environment. Normal office safety precautions and practices are required. Work regularly scheduled Monday-Friday. This description lists the major duties and requirements of the job and is not all-inclusive. Applicants may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.
    $27k-31k yearly est. 60d+ ago

Learn more about representative jobs

How much does a representative earn in Albuquerque, NM?

The average representative in Albuquerque, NM earns between $20,000 and $44,000 annually. This compares to the national average representative range of $23,000 to $55,000.

Average representative salary in Albuquerque, NM

$30,000

What are the biggest employers of Representatives in Albuquerque, NM?

The biggest employers of Representatives in Albuquerque, NM are:
  1. Bramble Outdoor
  2. CHEP
  3. Contact Government Services, LLC
  4. Molina Healthcare
  5. HM Electronics
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