Rate depends on experience, please ignore the rate on the ad, that's an AI assumption. The client has requested market rate. This is mainly remote but will potentially require some travel to office in West Sacramento as well as travel to sites in California (travel is reimbursed).
Work Environment:
- Must be a resident of the state of California
- Travel required throughout one or more geographic regions to support outreach, training and other provider and account needs.
- For positions assigned to WFH, reliable high-speed internet connectivity is required. Resources working-from-home may be required to report to the office, at times, to support meetings, special training requests or other business needs. The office is in West Sacramento.
Summary:
As a Justice Involved Re-entry Initiative (JI) Outreach Specialist, you will play a key role in maintaining effective communication within our organization and with external stakeholders. This position supports the provider community in a variety of areas including outreach, research, communications, virtual/onsite visits, and potentially virtual or face-to-face training delivery.
The role combines customer inquiry management and basic process/project coordination with provider outreach and training. The role purpose is to manage inquiries, research, outreach and training from onset to completion, to enhance service quality, and Medi-Cal program compliance. This role works with providers (provider trading partners), provider associations, and directly with the client in support of the Medi-Cal program.
Role:
- Under minimal supervision, using independent judgement, respond to inquiries from clients, providers, and internal stakeholders with professionalism and accuracy. Handle claims research, billing support, and issue resolution to build trust and maintain strong relationships. Apply knowledge of policies and procedures to resolve issues and ensure adherence to program standards.
- Plan and deliver training sessions (including workshops, seminars, program specific group events)-both virtual and in-person-covering billing processes, policy updates, and program requirements. Act as a liaison between providers and internal departments to develop training material and implement initiatives that support program goals.
- Provide one on one billing support, claim research and analysis. Coordinate the flow of correspondence, ensuring clarity, accuracy, and timely responses. Maintain organized communication channels to support collaboration across teams.
- Research claim trends, analyze data, and provide actionable insights to improve processes and provider experience.
- Support schedule development, track/own progress of training and outreach deadlines. Escalate risks or delays to keep initiatives on track.
Key Skills & Qualifications:
- Excellent verbal and written communication, presentation, and training skills for diverse audiences (virtual and in person settings), with a focus on simplifying complex billing and policy topics
- Three or more years' experience in the healthcare industry in insurance, provider support, IT and operations. Provider billing experience and working knowledge of CMS-1500 and UB-04 claim forms preferred
- Ability to work independently and exercise judgement. Hands-on experience with researching, resolving, educating providers on claims processing, billing, and reimbursement; Medi-Cal or Medicaid experience preferred.
- Strong analytical and organizational skills with the ability to manage multiple priorities; including basic project management capabilities for scheduling and progress tracking of training and outreach tasks.
- Willingness to travel within one or more geographic regions to support outreach and training needs.
Job Type: Contract
$45k-66k yearly est. 5d ago
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Sales Representative
Alliance Designer Products
Representative job in San Francisco, CA
About the Company
We are looking for a self-motivated sales rep to join our highly successful team in the Bay Area market. Alliance Gator is the industry leader in the hardscape accessories market with worldwide distribution of its products. Our partners have come to depend on our superior quality products, hands-on service, and industry certified training. We are looking for self-motivated sales reps to join our highly successful team. Alliance is based in Montreal, Canada.
About the Role
Help to continue the growth of sales and training throughout the respective market with existing and new customers.
Responsibilities
Service and support existing customer base (national partners, dealers and contractors)
Expand and grow product sales within existing customer base
Cultivate new customers and end users
Support aggressive plan to promote Alliance products in the market
Present/facilitate industry certified training presentations
Conduct hands-on product demonstrations in classroom and job site settings
Qualifications
5 years building products sales experience or equivalent
4-year degree or equivalent background in the construction or hardscape industry
Required Skills
Excellent verbal and written communication skills
Demonstrated public speaking skills to audiences of 25-35+ attendees
Strong time management, organization and proper decision-making skills
50% travel within territory and occasionally to national trade shows and corporate meetings
Bi-lingual English-Spanish a must
Must be proficient with computer and CRM software
Must have passport and able to travel to Canada
Must own reliable vehicle for travel and transport product samples (company has vehicle allowance)
Must have valid driver's license, registration and proof of insurance
Occasional long-distance travel by car or air may be necessary; overnight travel 1-2 nights per week
Physical Requirements
Must be physically and mentally able to work 40+ hours per week, Monday through Friday
Must be able to lift/move and use 50 lbs of samples
Must be able to work on hardscape job sites and demonstrate proper use of products; provide technical guidance and hands-on support to end-users
Must reside in Bay Area
Pay range and compensation package
Base salary of $75,000 plus $1,100 monthly car allowance; benefits include health, dental, and 401K
$75k yearly 5d ago
Area Sales Representative - Northern California
Spindrift 4.3
Representative job in San Francisco, CA
At Spindrift, we're making every beverage a positive force of nature. Founded in 2010, we believe the best flavors come directly from nature. That's why every Spindrift beverage is made the hard way-with real squeezed fruit, never from concentrate. From sourcing the best-tasting fruit globally to maintaining a carefully honed manufacturing process, we believe in doing things the hard way, the intentional way, the better albeit more challenging way, the right way - because, in the end, it's worth it. Spindrift sparkling water is available nationwide, while Spindrift Soda is available in select markets. We are also a proud member of 1% for the Planet, donating to environmental causes. Spindrift is headquartered in Newton, MA.
Job Responsibilities Build the Brand
“Own the number” mentality - deliver on the company's KPIs for the region
Sell and execute incremental display space throughout assigned territory
Optimize shelf space and merchandise product and displays to drive sales growth
Drive consumer awareness of the brand through point-of-sale material and in store execution of sales promotions
Seek every opportunity to educate consumers in stores on what makes our brand the best in the category
Ensure quality, rotate product and remove damaged packages
Accurately and expertly utilize CRM applications to chronicle daily activities and display execution
Deep Relationship Builder with Retailers
Build and promote positive rapport with key contacts in stores in order to secure incremental display space
Service assigned account base with consistency and purposeful follow-up (approx. 8-12 stops/day)
Develop and schedule weekly account visits based on specific business needs
Understand customer needs - identify how you, as the primary point of contact, can partner with the customer and enact a plan to drive sales growth for the store and Spindrift
Achieve mutually beneficial agreements through skilled negotiation
Understand the importance of building trust and credibility with accounts
Company Culture
Support and contribute to a culture that is consistent with the overall organization and emphasizes the values of the Company
Partner with teammates and co-workers on various strategic initiatives throughout the year
“Carry the bag” mentality - willingness to do whatever it takes any time and as much as necessary to grow the brand including demos, display selling/building and market blitzes outside of home territory
Industry Experience
1-5 years of experience in the beverage or consumer packaged goods industry
Sales experience in various classes of trade including Grocery, Mass, Natural & Drug
Proven sales success track record
Personality Profile
Must be able to lift 20lbs continuously throughout the day, in order to build Spindrift displays of 100 cases or more
Must possess and be willing to use personal vehicle to travel to and from accounts
Ability to travel overnight on occasion based on business needs
Thrives in a dynamic, fast-growth, start-up environment
Self-motivated with a competitive spirit
Excellent verbal/written communication and interpersonal skills
Outstanding organization skills
Strong attention to detail
Willing to do whatever it takes to get the job done; working long & flexible hours, including occasional nights, weekends, and holidays
Role model for the Company's culture
In addition to the salary range for this position ($60,000 - $70,000), Spindrift offers the following compensation and benefits:
Short-term incentive programs specific to level and department
Medical, dental, and vision insurance, with a current employer contribution rate of 80% towards monthly premiums, regardless of plan type selected
Company-paid life insurance, and a 401k retirement savings plan with a company match
Monthly cell phone allowance and car allowance
Annual allowances for personal use of Spindrift product, health and wellness, professional development, and social justice education
A host of voluntary benefits including but not limited to additional life insurance, short-term disability, long-term disability insurance, etc.
In addition to any paid leave benefits required by regulation, the company provides paid parental leave, vacation, sick, personal, bereavement, community service, and holiday time
#J-18808-Ljbffr
$60k-70k yearly 5d ago
Patient Services Representative
Pop-Up Talent 4.3
Representative job in San Francisco, CA
San Francisco, CA 94109
Shift: Day 5x8-Hour (08:00 - 04:30)
Note: MUST be legally authorized to work in the United States.
The Patient Service Representative (PSR) supports daily operations of the endocrinology clinic by managing front desk activities, patient communication, and administrative coordination. This role is essential in ensuring smooth patient flow, excellent customer service, and accurate documentation within the clinic's electronic health record system (Epic)
KEY RESPONSIBILITIES:
Greet, register, and check-in patients, ensuring accurate demographic and insurance information
Answer multi-line phones promptly, schedule appointments, and route calls/messages appropriately
Monitor and respond to in-basket messages, ensuring timely follow-up on patient and provider requests
Support clinical workflows by coordinating referrals, authorizations, and follow-up appointments
Collaborate with providers, nurses, and other staff to maintain efficient clinic operations
Uphold patient confidentiality and comply with HIPAA and organizational policies
Deliver excellent customer service by addressing patient needs with professionalism, empathy, and proactive problem-solving
QUALIFICATIONS:
Prior experience as a Patient Service Representative, Medical Receptionist, or in a similar healthcare support role
Strong communication skills with a professional and approachable demeanor
Proactive mindset with ability to anticipate clinic needs and take initiative
Experience with Epic EHR preferred; ability to learn and adapt to new technology quickly
Strong organizational skills with attention to detail and accuracy
Ability to multitask in a fast-paced environment while maintaining a calm and helpful presence
Preferred Skills:
Previous experience in a specialty clinic or hospital setting
Familiarity with endocrinology or related medical terminology
Bilingual skills a plus (not required)
We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.
req3164694
$32k-39k yearly est. 3d ago
Business Development Representative
Lorian Health 3.9
Representative job in Modesto, CA
The ideal candidate will cultivate relationships with prospective clients in order to catalyze business development success.This individual will schedule meetings with clients in order to understand their needs. They will also work closely with sales and marketing teams to uncover new leads.
Responsibilities
Generate appointments by means of proactive outbound prospecting
Work directly with sales and marketing to discover opportunities from leads
Demonstrate and teach strong selling and influencing skills
Qualifications
Bachelor's degree or equivalent experience
5+ years' of experience in related role
Strong communication and time management skills
Must have home health sales experience
$61k-76k yearly est. 2d ago
Inbound Sales Representative
Drivesavers Data Recovery 4.1
Representative job in Novato, CA
Inbound Sales Representatives are a critical part of the team at DriveSavers who help communicate with individuals who have experienced data loss, by walking them through the process in order to understand the complexities of recovering data from damaged devices and building value in the services that we provide.
We're looking for effective communicators with a passion for both written and verbal communication as well as individuals who are seeking job satisfaction knowing you're helping people restore memories they thought may have been lost forever.
Experience and Education
2-4 years sales experience, Associate/Bachelor Degree or equivalent work experience
Required Skills and Experience
Excellent interpersonal, organizational, and communication skills
Phone sales skills
Great customer service skills
Strong attention to detail
Able to work independently as well as part of a team
Able to analyze and evaluate customer needs
Able to prioritize and meet deadlines in a fast-paced environment
Must have passion for staying ahead of current and future technologies
Job Duties Include
Receiving inbound calls pre-service, service, and post-service
Outbound call follow-up
Working directly with data recovery engineers to report engineers' findings
Answering questions about the technical process of data recovery and associated pricing
If you have some of the qualifications but not all, please tell us why you think you should be considered.
Benefits
Competitive Salary
Monthly Bonuses
401K Retirement Plan
Medical Insurance
Dental and Vision Plan
Ongoing Training
Paid Holidays
Maternity/Paternity Leave
Events and Celebrations
Subsidized Stocked Refrigerator
Friendly Workspace
Green Business
From Employees on Glassdoor
Fun work environment, rewarding knowing that we get irreplaceable data back for customers.
Amazing work environment. Excellent incentives that encourage us all.
Friendly, inviting, and supportive work environment.
Great training, room for growth.
Engaging and manageable workload.
Each day brings new challenges with new and older technology.
Snacks and beverages are stocked regularly.
You feel valued as an employee. Comfortable work environment and strong incentives.
Drawings for various concerts, regular season and championship playoff (NHL, NFL, MLB, NBA) tickets, and other cool attractions are commonplace.
It's been great to work as an individual to make a difference to customers and work next to others with that same goal.
Small business with a work environment that feels like a family, while also being known as the leader in data recovery.
$69k-98k yearly est. Auto-Apply 60d+ ago
Customer Service Reps / Associate / Specialist
Pharmacyclics, An Abbvie Company
Representative job in San Francisco, CA
Job Responsibilities
Are you dependable?
Are you looking for more?
If you answered yes then Pharmacyclics is looking for you!
We are an industry-leading and continuously growing company, and the right individual can grow with us! We're looking to add enthusiastic Customer Service Reps / Associate / Specialist for full-time and part-time positions immediately! We're seeking empathetic individuals who can support management and also interact with our vendors & customers while providing and maintaining quality, “best-in-class” customer service.
We offer a competitive compensation and benefits package including health, dental, vision, life insurance, paid time off and 401k. When you join Pharmacyclics as a Customer Service Rep, you will have the opportunity to make a difference in the life of customers.
Essential Duties:
Process orders, forms, applications, and requests.
Keep records of customer interactions, transactions, comments and complaints.
Communicate with customers and vendors through various channels.
Respond promptly to customer inquiries and provide feedback on the efficiency of the customer service process.
Acknowledge and resolve customer complaints.
Ensure customer satisfaction and provide exceptional customer support.
Salary: $18.50 to $22.00 /hour. Based on Performance and Experience.
Apply today for an opportunity to be a part of a great team with an innovative company!
***NB: Candidates applying should send a resume to our HR desk ***[email protected]*** and we will get back in touch ASAP!
Skills Required
Requirements:
High school diploma, general education degree or equivalent.
Ability to stay calm when customers are stressed or upset.
Ability to multi-task, prioritize, and manage time effectively.
Customer orientation and ability to adapt/respond to different types of characters.
Ability to meet required goals and quotas.
Positive and service-oriented attitude.
$18.5-22 hourly 60d+ ago
Call center/Showroom representative
Bath Concepts Independent Dealers
Representative job in Concord, CA
Schicker Luxury Bath
provides home owners with custom bath remodeling solutions. We are looking for a Call Center/Showroom representative to join our team in our office in Concord, CA You never have a second chance to make a first impression. As a Showroom Representative, you are the first impression of Schicker Luxury Bath for our customers. Do you have a smile you can hear on the phone? Do you enjoy building rapport with people? Are you organized and efficient? Then this is your chance to be the first step in the customer-focused, effortless experience at Schicker Luxury Bath.
Responsibilities:
Manage inbound and outgoing phone calls for prospective customers. Schedule and confirm appointments for our Design Consultants to meet with customers in their homes
Verify qualifying questions and enter information into our Customer Relationship Management (CRM) platform
Provide assistance to customers entering the showroom
Provide support in office administration and customer service
Requirements:
2-3 years of call center and/or customer service experience
Excellent written and verbal communication skills
Proficient with MS Office Word, Excel and Outlook
Excellent time-management and organizational skills
Familiarity with CRM systems
Friendly, enthusiastic, and customer-service oriented
Being able to work Saturdays
Self-motivated and strong work ethic
Language: English ( fluent in Spanish is a plus)
High school diploma or GED required
Schedule:
Day shift
Monday-Friday
Alternate Saturdays
Work location: Concord, CA 94518, Due to the nature of this job, in-person presence at the office is required.
Reliably commute or planning to relocate before starting work (required).
Pay: $20-$30 per hour plus bonus structure
Please, email your resume to [email protected] or [email protected]
$20-30 hourly Auto-Apply 60d+ ago
CareMore Sales Extender
Mindlance 4.6
Representative job in Modesto, CA
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************ open for CareMore Sales Extender
located in
Eagen MN
with a competitive hourly rate. After reviewing your resume posted on an online job board, I believe your education and skill set could be a good fit for this particular opportunity.
Please review the highlights of the position below and if this is of interest to you, please call me directly at
************
to discuss the particulars. If this role is not of interest to you, please respond with a short overview of the types of opportunities that you feel best reflect your education, experience and career path.
Job Description
Job Title : CareMore Sales Extender
Client Location : 1234 McHenry Ave., Modesto CA 95350
Contract Duration : 12+ Months contract (possibility of extension based on performance)
Work Timings : M-F 40 hours per week - Must have flexible schedule due to evening and weekend work.
Pay rate :
$ 16.95/hr
Responsible for collaborating with Sales and Business Development Teams to generate leads from community events, expos, and sales camps held at a variety of locations including pharmacies, provider offices, senior centers, food banks, discount stores and other retail locations.
MAJOR JOB DUTIES AND RESPONSIBILITIES:
Primary duties may include, but are not limited to: Represents CareMore at community/company-sponsored events. Facilitates onsite enrollments at events and assists at sales meetings. Maintains knowledge of provider network, product portfolio, and associated eligibility guidelines for various election periods. Develops good working relationships with internal constituents.
Qualifications
EDUCATION/EXPERIENCE
:
Requires a high school diploma; related sales experience; or any combination of education and experience, which would provide an equivalent background. AA or BA/BS preferred. Current Life and Disability agent license preferred. Medicare Advantage Products experience preferred. Bilingual (English/Spanish)
preferred.
Additional Information
Looking for Bilingual (English/Spanish) candidates who have experience in Sales background & administration with Current Life and Disability agent license. If you are interested feel free to reach
Priti Kumari at ************
or send me the updated resume on pritik@mindlance(dot)com
$17 hourly 20h ago
Call Center Representative
Healthflex.com
Representative job in Sacramento, CA
Requirements
Experience demonstrating a customer service centric mindset, organizational skills and team collaboration
Bachelor's degree in a relevant field such as Health Administration and Business Administration desired
Salary Description $22-$25/hr
$22-25 hourly 15d ago
Call Center Representative
VB
Representative job in Fairfield, CA
We are searching for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Call Center Representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.
To be a successful Call Center Representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.
Responsibilities
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
Building lasting relationships with clients and other call centre team members based on trust and reliability.
Utilizing software, databases, scripts, and tools appropriately.
Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service.
Making sales or recommendations for products or services that may better suit client needs.
Taking part in training and other learning opportunities to expand knowledge of company and position.
Adhering to all company policies and procedures.
Requirements
High School Diploma or equivalent.
More education or experience may be preferred.
Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
Understanding of company products, services, and policies.
Proficiency with computers, especially with CRM software, and strong typing skills.
Ability to ask prying questions and diffuse tense situations.
Strong time management and decision making skills.
Adaptability and accountability.
Fluency in multiple languages may be desired.
$32k-41k yearly est. 60d+ ago
Call Center Representative
The Mailroom Associate Role
Representative job in San Francisco, CA
Call Center Representative I
ONSITE IN SAN FRANCISCO, CALIFORNIA - Must be able to work onsite!
$21.93/HR Start / First day training February 23 2026
Great Benefits & Weekend's Off
5 Weeks PAID TRAINING
Summary: As a Call Center Representative, you will be supporting our client's customers as a first point of contact and resolving questions concerning their accounts. We will rely on you to actively listen to our clients' customers, by utilizing your customer service experience, passion, and creativity to meet their needs and deliver a world-class experience across every interaction you have with them. In this role, you will not only be there to help customers with their account issues, via telephone, email and/or website inquiries from our valued customers but also provide them with exceptional service.
What you will be doing:
Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and resources available through people, customer records, and knowledge management systems.
Identify customer needs to ensure the customer is provided complete and accurate information.
Process required transactions via mainframe or web-based applications.
Submit research requests in a concise yet accurate manner.
Maintaining a thorough knowledge of the company and client programs, policies, and technology.
Communicate effectively in a warm and empathetic manner.
Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals.
Maintaining a thorough knowledge of the company and client programs, policies, and technology.
Providing support to other positions/operations in cases of heavy workloads or absences.
What you get:
Full Time Employment
Hourly rate of $21.93 starting on day one.
Spanish/ English Bilingual incentive after training $22.95
Weekend's OFF!
Work hours are FT (Mon-Friday) 9:00AM-6:00pm
Paid Training- Training schedule is Monday through Friday for five weeks, from 9am to 530pm.
Career Growth Opportunities
Full Benefit Options
Great Work Environment
People who succeed in this role have:
The ability to convey complex information in clear and concise terms to ensure customer understanding.
Strong work ethic.
Effective and accurate written and verbal communication skills.
Effective problem-solving skills.
Customer Service Experience
Can navigate multiple applications and research solutions with ease
Love helping people and guiding them to the best solution for their issue
Are excited by innovative technology
Provide calm conflict resolution and problem resolution for frustrated customers
Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers.
Can commit to 100% attendance for three to five weeks of paid training.
Requirements
Must be at least 18 years of age or older.
Must have a High School Diploma, or equivalent.
Must be able to successfully pass a criminal background check.
Must pass a Customer Service Skills assessment
Join a rapidly growing organization that can support your career goals
Apply Today!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $21.93.
$21.9 hourly Auto-Apply 13d ago
Call Center Representative
Genstar Capital 3.6
Representative job in San Francisco, CA
Job Brief:
We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.
To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.
Responsibilities:
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
Building lasting relationships with clients and other call center team members based on trust and reliability.
Utilizing software, databases, scripts, and tools appropriately.
Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
Making sales or recommendations for products or services that may better suit client needs.
Taking part in training and other learning opportunities to expand knowledge of company and position.
Adhering to all company policies and procedures.
Skills Required:
High school diploma or equivalent.
More education or experience may be preferred.
Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
Understanding of company products, services, and policies.
Proficiency with computers, especially with CRM software, and strong typing skills.
Ability to ask prying questions and diffuse tense situations.
Strong time management and decision making skills.
Adaptability and accountability.
Fluency in multiple languages may be desired.
$31k-37k yearly est. 60d+ ago
Call Center Representative
Luxury Bath Technologies
Representative job in Lodi, CA
Job Description
Call Center Representative
Rose Remodeling is a trusted home remodeling company serving the Sacramento, North Bay, and San Joaquin areas of California. Our team of skilled professionals is dedicated to delivering high-quality remodeling services tailored to meet client needs. With decades of experience, we bring expertise and craftsmanship to every project, ensuring customer satisfaction. We are proud to be a reliable provider of exceptional home transformation solutions.
Role Description
This is a part-time on-site role for a Call Center Representative based in Elk Grove, CA. The Call Center Representative will handle inbound and outbound calls, provide exceptional customer service, and address client inquiries. Daily tasks include assisting with scheduling appointments, resolving customer concerns, and ensuring customer satisfaction. Attention to detail and the ability to communicate effectively will be key responsibilities in this role.
Qualifications
Excellent customer service and customer support skills
Strong interpersonal skills to build and maintain client relationships
Proficient in computer literacy with the ability to navigate customer management systems
Commitment to achieving customer satisfaction through effective communication and problem-solving
Previous experience in a call center or customer-facing role is preferred
Ability to work on-site in Elk Grove, CA
High school diploma or equivalent; additional training or education is a plus
Must have experience in the call center environment
**********This role offers opportunities for growth and a generous commission structure.
**********We have 2 openings for part time roles under 30hrs per week.
Powered by JazzHR
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$32k-41k yearly est. 8d ago
Business Account and Loan Servicing Representative
Golden 1 Credit Union 4.3
Representative job in Sacramento, CA
TITLE: BUSINESS ACCOUNT AND LOAN SERVICING REPRESENTATIVESTATUS: NON-EXEMPTREPORTS TO: SUP - BUSINESS ACCOUNT AND LOAN SERVICINGDEPARTMENT: BUSINESS MEMBER SUPPORTJOB CODE: 11737 PAY RANGE: $25.02 - $26.50 HOURLY GENERAL DESCRIPTION: The role of a Business Account and Loan Servicing Representative requires a dynamic and driven individual with a strong commitment to service excellence. This individual excels in delivering outstanding service, employing effective call handling methods to ensure a positive and memorable member experience. As a Business Account and Loan Servicing Representative, they hold a vital position in strengthening the Business Member Support department. Their responsibilities are to be primary point of contact for business members, responding promptly to inquiries, resolving issues, and providing ongoing support and guidance. Additionally, collaborate with internal teams, including lending, treasury management, and other business partners, to deliver comprehensive solutions to business members.
TASKS, DUTIES, FUNCTIONS:
Meet and achieve established performance standards commensurate to grade level with phone efficiency and quality from the Business queue in a fast-paced environment.
Resolve business member issues relating to online banking, business deposit products, business lending products and money movement services products.
Maintain and effectively leverage a thorough knowledge of Golden 1 Credit Union business deposit and loan policy and procedures.
Engage in conversations centered around business member's needs, specifically focusing on credit, deposit, and servings process needs of the member assist in growing their business.
Initiates contact with new members within 2 days of their membership initiation and conducts a follow-up after 2 weeks.
Modifying or setting up ACH forms for Commercial Real Estate (CRE), loans, and credit cards.
Assist with all requests submitted through the Business Account and Loan Servicing Phone Queues, email boxes, and faxes.
Demonstrates advanced Credit Union knowledge, ability to resolve issues, digital support, and escalations with minimum guidance.
Foster a positive and engaging work environment. Inspire others through words and actions; ensure positive employee morale throughout Golden 1, by embracing our mission, vision, and core values.
Effectively navigates software applications and simultaneously works on multiple screens while resolving member concerns.
Maintain a thorough understanding of the state and federal laws and regulations related to credit union compliance that are appropriate to the position.
Handles general inquiries and questions from members by demonstrating understanding of member needs, concerns and/or frustrations. Responding by demonstrating care, concern, and an appropriate sense of urgency.
Perform multiple internal queues and maintain service levels and regulatory requirements.
Proactively conduct a comprehensive needs assessment for our business members, aiming to identify tailored financial products and services that align with their unique requirements and contribute to their success.
Deliver exceptional member service while actively listening, efficiently gathering information, understanding member concerns, and resolving issues effectively.
Empathize, clear communication, and provide tailored solutions to ensure member satisfaction and loyalty.
Educates members about our products to foster loyalty and retention. Identifies opportunities to assist members with Golden 1 product or service offerings and diligently documents interactions in the internal ticketing system.
Perform routine tasks such as handling inquiries, resolving problems, and maintaining a high-quality customer experience within the bounds of work guidelines, policies, and regulations.
Identify and implement process efficiencies and escalate procedural updates to Sr. and above for approval. Identify and resolve issues that arise outside of the normal course of business.
Organize, prioritize, and perform multiple tasks simultaneously while being detailed oriented.
Productively works to improve the standard way of doing things, anticipating issues to prevent problems before they occur.
Perform general account maintenance, which may include payment corrections.
Perform post funding services, such as payoff requests and prepayment penalty calculations.
Process loan payoffs, demands, and requests for reconveyance.
Field inbound calls and member inquires.
Must be able to perform amortizations of Commercial Loans.
Meet production deadlines daily while cognizant with quality and quantity in a fast- paced environment.
Must demonstrate functional knowledge of all compliance courses annually and must review and pass all regulatory tests and courses pertaining to their job functions including internal credit union policies.
Maintain effective communication with all Credit Union employees to ensure coordination and exchange of information for accomplishing Credit Union goals.
Participates and contributes to a positive teamwork environment, which encourages team commitment to corporate, division, and departmental goals.
Perform additional duties as assigned.
PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASK:
Effective oral and written communication skills required to interact with staff and members to perform follow-up on research requests, inquiries, and concerns.
Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment such as a personal computer, facsimile machine, and telephone.
ORGANIZATIONAL CONTACTS & RELATIONSHIPS:
INTERNAL: Regularly engage in verbal and written communication with various departments, including ACH departments, Wire Department, BMS department, Business Relationship Officer, Commercial Loan Reps, IT Help Desk, Deposit Account Servicing, Financial Advisors, Member Development Officers, Call Center (MSCC), Fraud Management, Learning and Development, and Digital Team. Internal discussions primarily revolve around research topics.
EXTERNAL: Corresponds effectively and professionally in consultative conversations with Golden 1 business members and prospective business members via Business Online Platform, secured messaging, e-mail and telephone.
QUALIFICATIONS:
EDUCATION: Bachelor's degree or equivalent work or educational experience in servicing business and commercial loans preferred.
EXPERIENCE: Minimum two years of experience with Business Account and Loan Products including Commercial Real Estate and Commercial and Industrial, Business Loan Servicing/Processing/Documentation and Business account servicing required.
KNOWLEDGE / SKILLS:
Excellent PC skills, with the ability to learn and train in new software.
Excellent interpersonal skills with the ability to present a professional image to management, staff, and outside contacts.
Solid understanding of Commercial Loan Products
Familiarity of business products, services and compliance requirements required.
Excellent organizational, time management and communication (verbal and written) skills.
Shares knowledge freely to help others succeed. Fully participates in meetings, proactively bringing forward relevant information, ideas and potential solutions.
Ability to work independently and as a team member, while using discretion in decision making and sound judgment in problem solving.
Positively adapts to changes in Golden 1 and/or changes in own role and helps others to do the same.
Ability to manage multiple tasks and demands, to work independently and as a team member, and to meet deadlines and effectively adjust to changing priorities.
Reliable work attendance
Full-time hours required, with additional hours as necessary including weekends.
Basic knowledge of the following systems: Microsoft Office (Word, Excel and Outlook), eFunds, Verafin, Q2, DNA, OFAC, EnAct, ServiceNow, ECM, Fiserv, SpendTrack, Interaction Desktop, Quavo, Docusign, Datasafe, NitroPro, SharePoint
PHYSICAL REQUIREMENTS:
Prolonged sitting throughout the workday with occasional mobility required.
Corrected vision within normal range.
LICENSES / CERTIFICATIONS:
None
THIS PROVIDES AN OVERVIEW OF THE GENERAL SCOPE AND LEVEL OF WORK EXPECTED TO BE PERFORMED, BUT IT IS NOT AN EXHAUSTIVE LIST OF ALL DUTIES OR RESPONSIBILITIES ASSOCIATED WITH THE POSITION. THE CREDIT UNION RESERVES THE RIGHT TO MODIFY, ADD, OR REMOVE DUTIES AS NEEDED WITHOUT ADVANCE NOTICE. EMPLOYEES MAY BE REQUIRED TO PERFORM ADDITIONAL TASKS AND DUTIES AS DIRECTED BY THEIR SUPERVISOR, PROVIDED SUCH TASKS ARE WITHIN THE EMPLOYEE'S KNOWLEDGE, SKILLS, AND ABILITIES, OR CAN BE PERFORMED WITH REASONABLE TRAINING. NOTHING IN THIS JOB DESCRIPTION ALTERS THE AT-WILL EMPLOYMENT RELATIONSHIP OR LIMITS THE CREDIT UNION'S RIGHT TO ASSIGN OR REASSIGN DUTIES AND RESPONSIBILITIES TO THIS POSITION AT ANY TIME.
REV. 3/20/2025
$25-26.5 hourly 9d ago
Sales Representative
Alliance Designer Products
Representative job in Fremont, CA
About the Company
We are looking for a self-motivated sales rep to join our highly successful team in the Bay Area market. Alliance Gator is the industry leader in the hardscape accessories market with worldwide distribution of its products. Our partners have come to depend on our superior quality products, hands-on service, and industry certified training. We are looking for self-motivated sales reps to join our highly successful team. Alliance is based in Montreal, Canada.
About the Role
Help to continue the growth of sales and training throughout the respective market with existing and new customers.
Responsibilities
Service and support existing customer base (national partners, dealers and contractors)
Expand and grow product sales within existing customer base
Cultivate new customers and end users
Support aggressive plan to promote Alliance products in the market
Present/facilitate industry certified training presentations
Conduct hands-on product demonstrations in classroom and job site settings
Qualifications
5 years building products sales experience or equivalent
4-year degree or equivalent background in the construction or hardscape industry
Required Skills
Excellent verbal and written communication skills
Demonstrated public speaking skills to audiences of 25-35+ attendees
Strong time management, organization and proper decision-making skills
50% travel within territory and occasionally to national trade shows and corporate meetings
Bi-lingual English-Spanish a must
Must be proficient with computer and CRM software
Must have passport and able to travel to Canada
Must own reliable vehicle for travel and transport product samples (company has vehicle allowance)
Must have valid driver's license, registration and proof of insurance
Occasional long-distance travel by car or air may be necessary; overnight travel 1-2 nights per week
Physical Requirements
Must be physically and mentally able to work 40+ hours per week, Monday through Friday
Must be able to lift/move and use 50 lbs of samples
Must be able to work on hardscape job sites and demonstrate proper use of products; provide technical guidance and hands-on support to end-users
Must reside in Bay Area
Pay range and compensation package
Base salary of $75,000 plus $1,100 monthly car allowance; benefits include health, dental, and 401K
$75k yearly 5d ago
Call center/Showroom representative
Bath Concepts Independent Dealers
Representative job in Concord, CA
Job Description
Schicker Luxury Bath
provides home owners with custom bath remodeling solutions. We are looking for a Call Center/Showroom representative to join our team in our office in Concord, CA You never have a second chance to make a first impression. As a Showroom Representative, you are the first impression of Schicker Luxury Bath for our customers. Do you have a smile you can hear on the phone? Do you enjoy building rapport with people? Are you organized and efficient? Then this is your chance to be the first step in the customer-focused, effortless experience at Schicker Luxury Bath.
Responsibilities:
Manage inbound and outgoing phone calls for prospective customers. Schedule and confirm appointments for our Design Consultants to meet with customers in their homes
Verify qualifying questions and enter information into our Customer Relationship Management (CRM) platform
Provide assistance to customers entering the showroom
Provide support in office administration and customer service
Requirements:
2-3 years of call center and/or customer service experience
Excellent written and verbal communication skills
Proficient with MS Office Word, Excel and Outlook
Excellent time-management and organizational skills
Familiarity with CRM systems
Friendly, enthusiastic, and customer-service oriented
Being able to work Saturdays
Self-motivated and strong work ethic
Language: English ( fluent in Spanish is a plus)
High school diploma or GED required
Schedule:
Day shift
Monday-Friday
Alternate Saturdays
Work location: Concord, CA 94518, Due to the nature of this job, in-person presence at the office is required.
Reliably commute or planning to relocate before starting work (required).
Pay: $20-$30 per hour plus bonus structure
Please, email your resume to *************************** or **************************
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$20-30 hourly Easy Apply 28d ago
CareMore Sales Extender
Mindlance 4.6
Representative job in Modesto, CA
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************
One of our clients has a temporary position open for CareMore Sales Extender located in Eagen MN with a competitive hourly rate. After reviewing your resume posted on an online job board, I believe your education and skill set could be a good fit for this particular opportunity.
Please review the highlights of the position below and if this is of interest to you, please call me directly at ************ to discuss the particulars. If this role is not of interest to you, please respond with a short overview of the types of opportunities that you feel best reflect your education, experience and career path.
Job Description
Job Title : CareMore Sales Extender
Client Location : 1234 McHenry Ave., Modesto CA 95350
Contract Duration : 12+ Months contract (possibility of extension based on performance)
Work Timings : M-F 40 hours per week - Must have flexible schedule due to evening and weekend work.
Pay rate : $ 16.95/hr
Responsible for collaborating with Sales and Business Development Teams to generate leads from community events, expos, and sales camps held at a variety of locations including pharmacies, provider offices, senior centers, food banks, discount stores and other retail locations.
MAJOR JOB DUTIES AND RESPONSIBILITIES: Primary duties may include, but are not limited to: Represents CareMore at community/company-sponsored events. Facilitates onsite enrollments at events and assists at sales meetings. Maintains knowledge of provider network, product portfolio, and associated eligibility guidelines for various election periods. Develops good working relationships with internal constituents.
Qualifications
EDUCATION/EXPERIENCE: Requires a high school diploma; related sales experience; or any combination of education and experience, which would provide an equivalent background. AA or BA/BS preferred. Current Life and Disability agent license preferred. Medicare Advantage Products experience preferred. Bilingual (English/Spanish)
preferred.
Additional Information
Looking for Bilingual (English/Spanish) candidates who have experience in Sales background & administration with Current Life and Disability agent license. If you are interested feel free to reach Priti Kumari at ************ or send me the updated resume on pritik@mindlance(dot)com
$17 hourly 60d+ ago
Call Center Representative
VB
Representative job in Sacramento, CA
We are searching for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Call Center Representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.
To be a successful Call Center Representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.
Responsibilities
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
Building lasting relationships with clients and other call centre team members based on trust and reliability.
Utilizing software, databases, scripts, and tools appropriately.
Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service.
Making sales or recommendations for products or services that may better suit client needs.
Taking part in training and other learning opportunities to expand knowledge of company and position.
Adhering to all company policies and procedures.
Requirements
High School Diploma or equivalent.
More education or experience may be preferred.
Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
Understanding of company products, services, and policies.
Proficiency with computers, especially with CRM software, and strong typing skills.
Ability to ask prying questions and diffuse tense situations.
Strong time management and decision making skills.
Adaptability and accountability.
Fluency in multiple languages may be desired.
$32k-41k yearly est. 60d+ ago
Call Center Representative
Luxury Bath Technologies
Representative job in Elk Grove, CA
Job Description
Call Center Representative
Rose Remodeling is a trusted home remodeling company serving the Sacramento, North Bay, and San Joaquin areas of California. Our team of skilled professionals is dedicated to delivering high-quality remodeling services tailored to meet client needs. With decades of experience, we bring expertise and craftsmanship to every project, ensuring customer satisfaction. We are proud to be a reliable provider of exceptional home transformation solutions.
Role Description
This is a part-time on-site role for a Call Center Representative based in Elk Grove, CA. The Call Center Representative will handle inbound and outbound calls, provide exceptional customer service, and address client inquiries. Daily tasks include assisting with scheduling appointments, resolving customer concerns, and ensuring customer satisfaction. Attention to detail and the ability to communicate effectively will be key responsibilities in this role.
Qualifications
Excellent customer service and customer support skills
Strong interpersonal skills to build and maintain client relationships
Proficient in computer literacy with the ability to navigate customer management systems
Commitment to achieving customer satisfaction through effective communication and problem-solving
Previous experience in a call center or customer-facing role is preferred
Ability to work on-site in Elk Grove, CA
High school diploma or equivalent; additional training or education is a plus
Must have experience in the call center environment
**********This role offers opportunities for growth and a generous commission structure.
**********We have 2 openings for part time roles under 30hrs per week.
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How much does a representative earn in Antioch, CA?
The average representative in Antioch, CA earns between $26,000 and $60,000 annually. This compares to the national average representative range of $23,000 to $55,000.
Average representative salary in Antioch, CA
$40,000
What are the biggest employers of Representatives in Antioch, CA?
The biggest employers of Representatives in Antioch, CA are: