Representative jobs in Arlington Heights, IL - 3,230 jobs
All
Representative
Call Center Representative
Outside Sales Representative
Sales Representative
Associate Customer Service Representative
Inbound Sale Representative
Account Services Representative
Bilingual Sales Representative
Patient Access Representative
Business Development Representative
Field Marketing Representative
Field Sales Representative
Outside Sales Representative - Hammond, IN
Unifirst 4.6
Representative job in Hammond, IN
At UniFirst, we're a global leader in uniform rental and facility service solutions for businesses across industries - from manufacturing and food processing to healthcare and hospitality. With a reputation for superior service and long-term customer partnerships, every uniform, product, and service we offer comes with integrity, commitment, and hard work. Come join a team that always delivers!
Why Join Us?
Sell essential, recession-resistant services
Represent a trusted brand with high customer retention
Be part of a supportive sales team that offers consistent 1:1 coaching, ongoing sales learning, and real growth opportunities
Position Summary
We're seeking a high-performing B2B Sales Representative to drive new business growth in an assigned territory. The ideal candidate thrives on prospecting, closing complex contracts, and building long-term relationships with business clients.
Key Responsibilities
Prospect and qualify leads across a defined territory through cold calling, networking, referrals, and in-person visits
Conduct on-site assessments and presentations for uniform rental, floor care, restroom, and facility service programs
Develop tailored proposals and close multi-year service agreements
Maintain and update CRM with accurate client information and activity
Meet or exceed monthly and quarterly sales quotas
Collaborate with service and operations teams to ensure seamless customer onboarding
Compensation & Benefits
Competitive base salary + monthly uncapped commissions and quarterly bonuses
Monthly car allowance and fuel card
Medical, dental, vision, 401(k) with match
Paid time off and holidays
Career advancement opportunities into Sales management or National Accounts
Qualifications
What We're Looking For:
0-2+ years of B2B sales experience (uniform rental, industrial supply, waste management, safety gear, or janitorial services preferred)
Proven track record of exceeding sales targets and managing a full sales cycle
Strong negotiation and closing skills
Self-motivated and goal-oriented
Willingness to take coaching and feedback
Valid driver's license, clean driving record, and a reliable vehicle
Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.
$64k-96k yearly est. Auto-Apply 2d ago
Looking for a job?
Let Zippia find it for you.
Bilingual Sales Representative - Spanish
Howard Wright-State Farm Agency
Representative job in Joliet, IL
Salary: $44000.0 - $75000.0/year Experience: 2 Year(s) Howard Wright - State Farm Agency, located in Joliet, IL has an immediate opening for a full-time Bilingual (Spanish/English) Sales Representative. Insurance experience is not required as we will train the right person.
If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential! Please submit your resume and we will follow up with the next steps.
Only candidates who meet the following criteria will be considered for this role:
1. Must have or be willing to obtain a Property and Casualty insurance license.
2. Must be able to make the commute to our agency location in Joliet, IL. This is an in-office position.
3. Must be bilingual; fluent in Spanish and English
Responsibilities include, but not limited to:
Develop insurance quotes, makes sales presentations, and close sales
Establish client relationships and follow up with clients, as needed
Develop ongoing networking relationships
Provide prompt, accurate, and friendly client support
Maintain a strong work ethic with a total commitment to success each and every day
Develop new service opportunities with both existing and new clients
Benefits:
Base Salary plus a very competitive commission program
Great bonus potential if you are a top performer
Paid Time Off - for personal time and holidays
Outstanding preparation if you aspire to be a State Farm agent in the future
Requirements:
Property & Casualty license (must be able to obtain)
Life & Health license (must be able to obtain)
Bilingual: must be fluent in English and Spanish
1-2 Years of Sales Experience (preferred)
Demonstrated successful track record of meeting sales goals and quotas required
Enthusiasm and belief about the role insurance and financial products play in people's lives
Proven track record of trustworthiness, dependability and ethical behavior
Excellent communication skills: written, verbal and listening
Must be awesome at opening doors and getting appointments from a cold start
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
PIa3dba46965ae-37***********9
$44k-75k yearly 2d ago
Patient Access Specialist
Prestige Staffing 4.4
Representative job in Chicago, IL
Title: Patient Access Specialist
Industry: Medical Center
Salary: Based on experience (17-19hr)
Duration: Direct Hire
Skills: Multitasking, Working in a healthcare/hospital/hospitality, Customer Service, Strong phone and front-desk skills
Overview:
Serve as a concierge to guide patients through the facility and available technologies. - Manage and adjust schedules in real time to maximize access and reduce missed opportunities. - Proactively contact patients to confirm appointments and support scheduling needs. - Schedule appointments in person and via phone, including telehealth, transportation, or home visit options.
Looking forward to hearing from you! Also if you can send your updated resume and best contact number.
$30k-36k yearly est. 2d ago
IL Field Marketing Representative
Edie Parker 3.8
Representative job in Chicago, IL
FIELD MARKETING REPRESENTATIVE - IL
Looking for a creative, collaborative and driven individual to help support Flower by Edie Parker in Illinois on a full-time basis. You are passionate about our brand and committed to being part of our growth. You see the immense opportunity for Edie Parker as a unique and authentic lifestyle brand at the intersection of fashion and cannabis. You're someone with curiosity and a desire to grow your knowledge in the cannabis industry and can identify opportunities to drive sales. Must have an entrepreneurial spirit, hunger to take on initiatives and roll with the punches.
Founded in 2019, Flower is the first brand to merge the worlds of fashion and cannabis in a way that authentically speaks to women and style-conscious consumers. Flower by Edie Parker offers fresh ways to entertain at home or light up a night out. Flower is elevating, normalizing and expanding the way we approach social cannabis consumption. Here, you'll find pieces that will spruce up the joint and spark conversation.
JOB DESCRIPTION
In-store brand representation:
Maximize brand exposure (visual merchandising, supportive brand materials, etc.)
Streamline brand presence across doors
Support cannabis sales while leveraging opportunities for brand accessories growth in productive doors
Create opportunities for brand features, including in-store activations, pop-ups, etc. and represent brand at activations
Brand liaison and point of contact for dispensaries/budtenders:
Work cross-functionally with brand team to hit monthly and quarterly sales goals
Plan and execute weekly routes for in-store visits, aligned with management KPIs
Establish and maintain relationships with key accounts and provide in-person support as brand representative
Share valuable insights and feedback from store visits and identify opportunities for growth
Collaborate with brand team to create budtender incentives programs to promote sales growth
Collaborate with brand team to create budtender swag packages and newness
Identify new sales opportunities:
Identify and establish relationships with viable dispensary partners to enter new doors
REQUIREMENTS
2-3 years of previous field marketing experience and a passion for cannabis
Strong communication skills, both written and verbal
Ability to prioritize and balance competing priorities
Self-starter who can run with projects
Strong emphasis on professionalism
Able to operate with minimal supervision
Strong attention to detail
Must have owned transportation (car insurance) and personal laptop
Given this is a customer facing role, the expectation is that you'll work 2 weekends per month
TO APPLY
Submit resume and cover letter to ******************** with subject “IL FMR”
Applicants must be based in IL, preferably the Chicago metro area, for consideration
Please note that this is a full time position
Compensation will vary depending on experience; $50-$80k
$50k-80k yearly 2d ago
Business Development Representative
Benchmark Products 4.7
Representative job in Lincolnshire, IL
Founded in 1993 in Illinois, Benchmark Products provides innovative solutions and products to support life science manufacturers in delivering high-quality therapies to patients. The company is ISO 9001:2015 certified and offers state-of-the-art ISO Class 7 Cleanroom facilities. With a commitment to exceptional quality, Benchmark Products serves over 500 life science customers, providing value-added services such as custom kitting, single-use fluid handling assemblies, product irradiation, and sterile product quality assurance.
Role Description
This is a full-time, on-site role (4 days) for a Business Development Representative based in Lincolnshire, IL. The representative will be responsible for generating leads, identifying business opportunities, building relationships with prospects, and contributing to sales goals. Day-to-day tasks include conducting market research, initiating outreach to prospective clients, managing customer relationships, and supporting sales and strategic business development initiatives. The role requires proactive communication and collaboration with internal teams to align on goals and strategies. This role is compensated with base salary and commission, with on-target earnings of $100k.
Essential Duties & Responsibilities:
Prospecting and Lead Generation: Identify potential customers through research, cold calling, networking, and referrals. Utilize various tools and platforms to find leads, initiate contact, build interest and schedule meetings.
Client Engagement: Engage with prospects to understand their needs, educate them about the company's products or services, and present solutions that align with their requirements.
Sales Reporting and Analysis: Keep accurate records of sales activities, including calls, emails, and meetings, using CRM (Customer Relationship Management) software. Analyze sales data to identify trends, assess performance, and make strategic recommendations for improvement.
Collaboration: Collaborate with other members of the sales team, as well as marketing, customer service, and product development departments, to optimize sales strategies, share insights, and contribute to the overall growth and success of the business.
Continuous Learning: Stay informed about industry trends, market developments, and competitor activities to maintain a competitive edge and enhance sales effectiveness. Continuously improve selling techniques and product knowledge through training and professional development opportunities.
Requirements:
Bachelor's Degree
6+ months of experience working as an inside sales, sales/business development role or account management capacity.
Ability to effectively understand customer needs while identifying and capitalizing on sales opportunities.
Ability to communicate professionally with internal and external customers.
Must have a customer-centric approach, be persistent, and have a results-driven mindset.
Proficiency in CRM systems. Salesforce is a plus.
In-office 4 days per week
$20k-57k yearly est. 3d ago
Oncology Sales Representative - Chicago/Milwaukee
Eversana 4.5
Representative job in Chicago, IL
At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We're fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to the market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!
Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.
Job Description
We are hiring an Oncology Sale Representative to support the launch of a newly approved targeted therapy for lung cancer! The Oncology Sales Representative will be responsible for selling a newly approved oncology product to oncology practices in an assigned geographic territory. Our representative will be providing value by engaging Oncologists, Oncology Nurses, office staff and pharmacists in face-to-face discussions.
The Oncology Sales Representatives will develop and maintain relationships with Health Care Providers by educating about our client's oncology product and its approved indications as well as the support services offered by our client for cancer patients.
Oncology Sales Representatives are expected to possess a high knowledge level of the product, disease state, the customers and territory.
Essential Duties And Responsibilities
Create, build, and maintain relationships and regular communication with physicians and key thought leaders in the US.
Utilize the customer relationship management system to keep call records including account planning.
Ensure a high level of expertise and customer service is delivered to all customers.
Responsible for collaborating effectively and mobilizing all appropriate resources.
Communication Skills: Good communication skills providing the product scientific information to healthcare professionals, oncologists, and other key stakeholders.
Adaptability to Oncology Advances: Complete training to understand the disease state and positioning of our client's product.
Travel to Medical Offices and Hospitals (80%) some overnight travel may be necessary
Hours (40 Hours per week potentially including weekend medical meetings)
Qualifications
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.
BA/BS from an accredited college or university required - focus in business, life science, or clinical degree preferred
Minimum of 3 years of previous pharmaceutical, medical device, and medical sales experience with at least 1 year in oncology experience with an understanding of the integrated oncology network.
Consistent track record of quantifiable/documented sales accomplishments is preferred
Demonstrated ability to plan, analyze and act upon sales data within an assigned geography
Solid and persuasive business communication with physicians and providers
Ability to work independently and exercise good business judgment and discretion and to analyze and address territory opportunities
Familiarity with a Sales Force Automation (SFA) application is preferred
Computer Skills: proficiency in business software such as Microsoft Outlook, Word, Excel and PowerPoint
Ability to travel approximately 30% as needed to cover territory- up to 2 hour radius from headquarter city - some overnight travel may be required.
Clinical Knowledge: Ability to complete a clinical product sell
Established Relationships: A proven track record in territory.
Technology/Equipment: Strong knowledge of VEEVA systems.
Additional Information
OUR CULTURAL BELIEFS
Patient Minded - I act with the patient's best interest in mind.
Client Delight - I own every client experience and its impact on results.
Take Action - I am empowered and hold myself accountable.
Grow Talent - I own my development and invest in the development of others.
Win Together - I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters - I speak up to create transparent, thoughtful and timely dialogue.
Embrace Diversity - I create an environment of awareness and respect.
Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA's benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.
From EVERSANA's inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one's identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at *****************************.
Follow us on LinkedIn | Twitter
- HVAC Commercial/Industrial Services Sales Representative
Reports To: Sales Manager
Department: Sales
Employment Type: Full-Time
, PLEASE EMAIL RESUME TO: *********************
Position Summary:
We are seeking a results-driven HVAC Commercial/Industrial Services Sales Representative to join our team at Admiral Heating, a union shop. This individual will be responsible for developing new business opportunities, maintaining strong client relationships, and promoting HVAC service solutions tailored to the commercial and industrial sectors. The ideal candidate has a solid understanding of HVAC mechanical systems, a strong network in the market, and the ability to navigate both union shop dynamics and the technical requirements of HVAC services.
Admiral Heating and Ventilating has been delivering high-quality heating and air conditioning solutions to industrial and commercial clients in the greater Chicagoland area for over 70 years. Our comprehensive services include equipment repair and replacement, design building, 24/7 emergency response, and customized preventive maintenance programs, all aimed at ensuring optimal performance and efficiency of HVAC systems.
IF INTERESTED IN THIS POSITION, PLEASE EMAIL RESUME TO: *********************
Key Responsibilities:
Develop and execute sales strategies to grow service and preventative maintenance agreement business in the commercial and industrial HVAC markets.
Identify and pursue new PMA (preventative maintenance agreement) opportunities with facility managers, building owners, general contractors, and property management firms.
Conduct site assessments to understand customer needs and recommend appropriate HVAC service solutions.
Prepare and present proposals, quotes, and presentations to clients.
Maintain accurate records of all sales activities and customer interactions in CRM software or other tools as assigned.
Collaborate with operations, marketing, service technicians, and project managers to ensure smooth transition from sales to service delivery.
Stay up to date with industry trends, code changes, and union labor practices.
Attend trade shows, networking events, and industry association meetings to build brand awareness and generate leads.
Qualifications:
Proven success in HVAC or mechanical services sales (5+ years preferred).
Familiarity with union shop environments and related labor agreements.
Strong understanding of commercial/industrial mechanical systems and service contracts.
Excellent communication, negotiation, and presentation skills.
Ability to work independently and manage multiple sales cycles simultaneously.
Proficiency with CRM tools and Microsoft Office Suite.
Valid driver's license and reliable transportation.
Preferred Qualifications:
Degree in Mechanical Engineering, Business, or related field.
Experience working with unionized service teams.
Existing network of industry contacts in the territory.
Compensation and Benefits:
Competitive base salary of $60k-80k plus commission
Comprehensive health benefits (health, dental, vision)
Expenses for vehicle, phone, and business development
Paid time off and holidays
401K
Profit sharing
Professional development opportunities
Physical Demands and Working Environment:
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment: Work is performed primarily in a standard office environment.
Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other locations using various modes of private and commercial transportation; and to verbally communicate to exchange information.
Vision: See in the normal visual range with or without correction.
Hearing: Hear in the normal audio range with or without correction.
This does not list all the duties of the job. You may be asked by managers to perform other instructions and duties. This job description may be revised from time to time and does not constitute a contract for employment.
IF INTERESTED IN THIS POSITION, PLEASE EMAIL RESUME TO: *********************
Salary and Benefits:
Base Salary of $60,000-$80,000
Unlimited Commission
Fidelity 401k Plan with all fees paid by Admiral
401k Safe Harbor Match of 4%
BCBS PPO and HMO Health Insurance Options (Admiral pays 75%)
Dental and Vision Plans (Admiral pays 75%)
Tuition Reimbursement
Generous PTO Policy
Paid Holiday's
100% Admiral paid Long and Short Term and Short
$20,000 Admiral Paid Life Insurance
Flexible Spending and Dependent Care Accounts
Employee Assistance Plan
CTA and Parking Reimbursement
Employee events throughout the year
$60k-80k yearly 3d ago
Field Sales & Events Representative
Clara Williams Company
Representative job in Chicago, IL
Reports To: Director of Sales & Performance Marketing
Supports: Clara Williams Retail Partners + Direct Consumers
Since 2001, The Clara Williams Company has redefined designer jewelry with our signature concept of infinite combinations. Each piece is crafted in our Chicago studio, blending timeless craftsmanship, global inspiration, and the freedom to create looks as unique as the wearer.
Our collections are carried in luxury boutiques nationwide, sold through our e-commerce site, and showcased at trunk shows and private events. With exciting growth ahead, The Clara Williams Company offers a collaborative, entrepreneurial environment where every team member contributes to our success and has a direct impact on our brand's story.
Position Overview
We're looking for a motivated, people-oriented individual to join our sales team as a Field Sales & Events Representative
If you love:
Fashion, design and accessories
Meeting new people
Traveling to new cities
Hands-on work that lets you make an immediate impact
This role is perfect for someone eager to combine their love of fashion, design, and travel with hands-on experience in luxury sales. You'll represent the Clara Williams brand at company events, retail trunk shows, and trade shows - building relationships with both customers and boutique retail partners while helping bring our jewelry to life for new audiences.
Travel is a consistent and meaningful part of this role and primarily involves domestic air travel. Throughout the year, time on the road is spent supporting retail partners, attending trunk shows and brand events, and visiting new boutiques to introduce the Clara Williams Company collection. This position offers hands-on, in-person work with customers and boutique partners and is ideal for someone who enjoys being out in the field, building relationships face-to-face, and representing a luxury brand beyond the office. All travel logistics are thoughtfully planned and fully supported.
Key Responsibilities
Build Relationships & Drive Sales
Develop strong, long-term relationships with independent retail partners and their teams.
Represent The Clara Williams Company at trunk shows, trade shows, and in-store events, engaging warmly with customers and store owners.
Support retailers in showcasing the brand - from product storytelling to display presentation.
Contribute to growing sales with existing partners and help identify opportunities for new business.
Collaborate Across Teams
Work closely with Inside Sales and Customer Support to ensure seamless communication, follow-up, and account service.
Partner with Marketing to coordinate event materials, promotions, and product launches.
Share insights and feedback from retailers and customers to help improve the client experience.
Learn, Grow & Represent the Brand
Participate in product knowledge sessions to develop expertise in our designs and craftsmanship.
Provide excellent service to all customers, ensuring each interaction reflects our brand's luxury standards.
Embody the Clara Williams Company story - combining creativity, professionalism, and warmth in every interaction.
What We're Looking For
A recent college graduate or early-career professional who is excited about fashion, jewelry, or luxury retail.
Has strong communication and relationship-building skills; comfortable engaging with new people.
Is highly organized, proactive, and adaptable, in a fast-paced environment.
Is comfortable with regular domestic travel as part of a field-based role.
Is detail-oriented and eager to learn - you'll receive full training and ongoing mentorship.
Is comfortable taking initiative and staying motivated in a role that combines independence with team collaboration.
Is proficient with Microsoft Office; experience using CRM tools (like HubSpot) is a plus.
Why Join Clara Williams Company
Competitive base salary with performance-based incentives.
Comprehensive benefits package, including health insurance and retirement savings plans.
Mentorship and professional development opportunities within a growing luxury brand.
Exciting travel experiences across the U.S. - representing a brand known for creativity and craftsmanship.
Collaborative and supportive team environment where your contributions are seen and valued.
Compensation
This role offers a base salary of $55,000 plus performance-based incentives of up to $20,000 annually, for an on-target earnings potential of $75,000. All work-related travel expenses (airfare, lodging, mileage, and per diem) are fully covered by the Clara Williams Company.
Note
This description highlights the primary responsibilities of the role but is not intended to be all-inclusive. The scope may expand or adjust as business needs evolve, offering opportunities for continued growth and contribution.
$55k-75k yearly 17h ago
Outside Sales Representative
Advanced Technology Services 4.4
Representative job in Hammond, IN
Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.
Principal Duties/Responsibilities:
Meets sales objectives by dollar volume and profitability.
Develops growth plans for sales and profits by identifying new prospects and building a pipeline of qualified accounts.
Maintains appropriate sales pipeline to achieve objectives.
Works independently to grow sales by developing business at new and existing customer locations, utilizing a combined approach of time spent in the office and time spent outside the office in the field territory.
Presents Company services and value proposition to customers and customer groups.
Identifies and builds excellent relationships with key decision makers/executives within target customer account organizations.
Qualifies, probes, and uncovers opportunities to deliver value to customers.
Develops effective customer needs analyses.
Coordinates with operations managers to develop business proposals that align services to be delivered with customer needs and expectations. Effectively communicates deliverables and value benefits to the customer's key decision makers.
Develops, presents, and delivers effective proposals based on customer needs that deliver value and solve their business needs using consultative selling methodology.
Ability to persuade decision makers of value presented in proposals and to close sales.
Has responsibility for customer satisfaction; investigates and resolves customer problems consistent with company service delivery philosophy.
Manages effective transition of new customers for on-going account maintenance and growth.
Prepares required reports of sales activity in the CRM and prepares expense reports.
Has a sustained record of sales achievement.
Has complete knowledge of the organization's policies, products and/or services.
Interprets accounts, trends, competitive intelligence and records to management.
Ability to serve on committees or teams to develop large proposals.
Helps serve as a training resource for new sales employees
Other Responsibilities:
Successful completion of skill level required for Sales Representatives and/or proven track record of customer and territory management.
Must be a team player, organized, self-motivated, and able to prioritize; must have outstanding people and communication skills for interaction with other team members, customers, and management; must have ability to work successfully with computers and software; must be able to legally operate a motor vehicle and have a good driving record.
Ability to: read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; write reports, business correspondence, and procedure manuals; effectively present information and respond to questions from groups of managers, customers, and the general public; calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume; apply concepts of basic algebra and geometry; apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; deal with problems involving several concrete variables in standardized situations.
Success Metrics:
Pipeline Management
Quota achievement
Qualified Opportunity Generation
Customer satisfaction
Knowledge, Skills, Abilities (KSAs), & Competencies:
Essential KSAs:
Bachelor's Degree in Marketing, Business or related field and 3+ years of experience or equivalent combination of education and experience.
Minimum 3 years balancing sales and marketing pipeline activities, prospecting and/or lead generation with proven success in achieving assigned goals.
Minimum 3 years of experience in proactively engaging with decision making individuals within client organizations
Minimum 3 years of experience executing business strategies to increase profitable revenue and margin growth
Demonstrates innovation and deep understanding of client business drivers
Desirable KSAs:
Manufacturing industry knowledge
Capable of advising on solutions and technical requirements
Able to negotiate all aspects of a contract
Possesses strong financial and business acumen
Strategic planning
Relationship management
Public speaking
Competencies:
Presentation skills
Team building
Adaptability
Excellent Communication skills
Problem solving
Physical Demands and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.
ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location.
Pay Range$87,349.60-$116,466.16 USD
ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here.
ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.
$87.3k-116.5k yearly Auto-Apply 1d ago
CSR & Sales Associate
AGI 4.0
Representative job in Chicago, IL
Are you outgoing, ambitious, and ready to build a career that lets you grow, travel, and earn great money?
At AGI, we're not just hiring - we're developing tomorrow's leaders. Our company helps young professionals build real-world sales, communication, and leadership skills through hands-on customer interaction.
You'll be part of a fun, high-energy team that represents top brands in the field. If you're someone who thrives on face-to-face connections, teamwork, and learning fast, this opportunity is for you. We train you from the ground up, so no prior experience is needed.
Compensation & Benefits
Hourly or Commission-Only Options (depending on experience)
Average Weekly Pay: $800-$1,500
Bonus Incentives: cash prizes, team trips, and contests
Paid Training and continuous mentorship from industry leaders
Career Growth: opportunities to move into leadership or management
Travel Opportunities - regional events, retreats, and conferences
Fun, supportive environment - team nights, networking, and recognition events
Engage with customers to understand their needs and provide tailored solutions.
Represent top brands with professionalism and enthusiasm during face-to-face interactions.
Collaborate with team members to achieve sales targets and enhance customer satisfaction.
Participate in ongoing training sessions to refine your sales and communication skills.
Contribute to a positive team environment by sharing insights and supporting colleagues.
Track and report sales activities and outcomes to ensure transparency and accountability.
Adapt to changing market trends and customer preferences to maintain a competitive edge.
Experience in customer service or sales is a plus, but not required.
Ability to engage and communicate effectively with diverse customers.
Proven track record of working collaboratively in a team setting.
Strong problem-solving skills to tailor solutions to customer needs.
Willingness to learn and adapt to new sales techniques and market trends.
Ability to maintain professionalism and enthusiasm in face-to-face interactions.
Comfortable with tracking and reporting sales activities for transparency and growth.
$800-1.5k weekly 60d+ ago
Account Services Representative
Tradestation 4.6
Representative job in Chicago, IL
Who We Are: TradeStation is the home of those born to trade. As an online brokerage firm and trading ecosystem, we are focused on delivering the ultimate trading experience for active traders and institutions. We continuously push the boundaries of what's possible, encourage out-of-the-box thinking, and relentlessly search for like-minded innovators. At TradeStation, we are building an AI-First culture. We expect team members to embrace AI as a core part of their daily workflow, whether that's using AI to accelerate development, enhance decision-making, improve client outcomes, or streamline internal processes. We hire, grow, and promote people who can harness AI responsibly and creatively. We treat AI as a partner in problem-solving, not just a tool; following our governance standards to ensure AI is used ethically, securely, and transparently. If you join us, you're joining a culture where
AI is how we work
. Are you ready to make yourself at home? What You'll Be Doing: The Account Services Representative is responsible for a wide range of tasks related to account opening, maintenance, and servicing. This position involves processing client account requests, conducting Know Your Customer (KYC) reviews, offering exceptional customer support, and ensuring effective communication between clients and internal teams. In addition, the role requires the ability to manage multiple tasks in a fast-paced environment, resolve issues quickly, and maintain strong written communication skills.
Prepare new account paperwork for principal reviews
Process account openings, closings, and other administrative requests
Enter account information in various back-office systems
Conduct background checks for new customers through third-party vendor applications
Collaborate with internal teams (e.g., Treasury, Client Experience, Sales, Financial Crimes) to resolve client issues and provide timely solutions
Link brokerage accounts to customer trading log-ins
Maintain and update accurate client records and account documentation in the firm's CRM and account management systems
Monitor collaboration queues and take a proactive approach to ensure issues are handled efficiently
Document procedures to ensure consistency and transparency in processes
Identify opportunities to improve client satisfaction and escalate complex issues as needed
Represent TradeStation Securities professionally by providing excellent service and consistently exceeding expectations
Ensure compliance with regulatory requirements and internal policies
The Skills You Bring:
High attention to detail with the ability to thrive in a fast-paced, deadline-driven environment
Ability to multitask and manage a high volume of requests with accuracy
Strong data entry and processing skills
Reliable, punctual and self-starter
Customer service oriented
Strong analytical and organization abilities
Ability to identify areas for process and procedural improvement
Excellent written communication skills
Familiarity with back-office functions and data entry processes
Proficiency in Microsoft Office (Excel, Word, Outlook); familiarity with SunGard Phase 3, GMI, or other back-office brokerage systems is a plus
Minimum Qualifications:
1-2 years of experience in customer service, financial services, or brokerage operations
Desired Qualifications:
Bachelor's degree preferred
What We Offer:
Collaborative and dynamic work environment
Competitive Salaries
Yearly bonus opportunities
Comprehensive benefits for you and your family starting Day 1
Generous paid time off policies
Access to TradeStation employee benefits, including full access to trading education materials
Pay Range (US) $62-70K (Countries outside of the US have differing ranges in accordance with local labor markets)
TradeStation provides equal employment opportunities to current and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, sexual orientation, age, pregnancy, disability, handicap, citizenship, veteran or marital status, or any other legally recognized status entitled to protection under federal, state, or local anti-discrimination laws.
#LI-Hybrid
$62k-70k yearly 43d ago
Customer Service and Inbound Sales Representative
Barco Products LLC
Representative job in Batavia, IL
Job DescriptionDescription:
Our Customer Service and Inbound Sales Representatives are key members of our Marketing and Sales team. They ensure delivery of first class, genuine and personalized customer experiences by addressing and supporting the business needs of each customer. They are motivated to serve new and existing customers and assist in generating additional sales revenue.
Position is in-office with base pay ($19-$21 per hour) and incentives!
Duties and Responsibilities
Efficiently handle inbound calls and electronic communications as assigned
Manage customer and sales inquiries and provide service and sales support
Assist customers by inquiring about customer needs, answering product questions, recommending products and solutions, identifying upsell and cross-sell opportunities, and resolving issues
Prepare quotes and shipping estimates, arrange sample requests, build proofs, enter and process orders from start to finish, etc. in order management system
Document customers' requests and ensure proper notation of any customer issue
Become a product expert to ensure customers are receiving the best recommendations possible
Promote new products when applicable
Efficiently manage log-off time to respond to customer inquiries, follow up and close held orders
Demonstrate a positive, customer-centric attitude
Work well in a team environment and support team members and management
Type at least 40 words per minute and perform various data entry tasks
Utilize selling skills and closing techniques learned from in-house sales training to advance customers through sales funnel and close sales from inbound channels
Creating leads, prospects, and opportunities in the system for future follow-ups
Duties and responsibilities are subject to change based on business needs
Requirements:
High school diploma or equivalent; some college preferred
One or more years of experience in a customer service role; prior experience in a sales environment is a bonus
Ability to multi-task in a fast-paced environment with accuracy
Genuine desire to help others, recommend products and solutions, and close sales
Excellent interpersonal, verbal and written communication skills
Proficiency using MS Word, Excel, Outlook, internet browsers, writing basic business emails
Data entry skills - alpha and numeric - demonstrating speed and accuracy
Math skills - addition, subtraction, multiplication, division and percentages
Must be punctual and have good attendance
Previous experience with a CRM system is a plus
Barco Products is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
$19-21 hourly 3d ago
Account Services Representative
Vevo 4.3
Representative job in Chicago, IL
Vevo is the world's leading music video network, connecting an ever-growing global audience to high quality music video content for more than a decade. Founded by Universal Music Group and Sony Music Entertainment in 2009, Vevo offers fans worldwide a vast array of premium content to choose from, showcasing official music videos alongside a constantly developing lineup of live performances and innovative original programming. From top superstars to rising new talents, Vevo brings incomparable cross-promotional support to artists across the musical spectrum, at every stage of their careers.
Vevo has consistently evolved over the past decade to lead within today's ever-changing media landscape, embracing partnerships with a number of leading distribution platforms to deliver extraordinary content within ad-supported environments. With more than 25B views across television, desktop and mobile devices each month, Vevo brings music videos to the world - when, where, and how fans want them.
We're seeking an Account Services Representative to join our small team of talented Revenue Generating and Operation specialists that are working to maximize profitable revenue and provide best in class support to the larger Sales organization. This ASR role will report to the Account Executive, as part of the larger Revenue Operations/Sales organization. The ASR will have the opportunity to help create and position compelling media proposals in an effort to drive revenue growth & provide best in class customer service to the Sales organization. As a member of the Sales team here at Vevo, you'll be working alongside super talented individuals that will both inspire you and challenge you to think about things like strategic sales planning, inventory forecasting/utilization, and ad product pricing/packaging in ways you hadn't imagined. We often take time as a team to review new industry trends and advancements, and think critically about various things happening in the world around us that may impact the ways we decide to be more strategic as a team overall. We have a phenomenal team made up of accomplished individuals from Inventory Analysts, Campaign Managers to Sales Operations specialists, and we're excited about having you join us! As a member of the team, you will:
Create & revise compelling and sellable media proposals in the pre-sale process
Have a knowledge of all historical rates by client for proposal creation
Attend all necessary RFP brainstorm meetings to provide insight on pricing, packaging and inventory requirements for media proposals
Play integral role in the Sales Prospecting process
Ensure all data is accurately entered and updated in Salesforce & Operative
Manage that AE pipeline stages are consistent within each system
Submit, review and Single Sign IOs in accordance with planning & Vevo policy/procedure
Handle post-sale revisions to booked placements which include any targeting changes or re-expressions and budget shifts
Forecast inventory availability for Takeovers and Rotational media
Manage Go-To Market packaging & premiere tracking
Manage upfront rates & upfront spend tracking
Work with Sales and Ad Ops in managing any delivery issues and propose inventory solutions
Manage the artist list creation & discussions with client in coordination with Inventory & Sales, including ComScore Artist Pulls/Rankers
Manage nationwide project initiatives such as proactive packaging, Premieres, Audience Guarantee.
Make strategic pricing decisions in the Scatter market with Management oversight and guidance
This describes you:
You have extreme attention to detail
You are comfortable in a fast-paced work environment
You can multi-task like a pro without letting anything slip through the cracks
You are comfortable in a client-facing role
You love to collaborate and take your analysis and working with various teams to put it into action
You are intrigued by a dynamic, flexible digital video product and its revenue potential
You enjoy creating solutions; using your expertise to contribute to revenue growth and campaign success
You have experience taking fun seriously, cheering up your teammates when they need some positive encouragement, and you naturally understand that work isn't work when you love what you do
You have an expressed desire to learn and grow into a sales career
Requirements:
Recent college graduate, with a keen interest in Sales
Bilingual in Spanish is a plus
Internship experience in digital, TV, and/or agency media is a plus
Must be highly proficient in Excel & Powerpoint
A plus if you have knowledge of DoubleClick, Operative, and/or Salesforce
High level understanding of media math, media proposal composition and Nielsen/Comscore data ratings is ideal
Not required, but experience working with dynamic digital products such as: Sponsorships, Audience Guarantee, Viewability & Programmatic is a plus
Interested? Great! You might like to know:
We're a fun, energetic, and tight knit team
We really enjoy music and technology
We have competitive compensation and benefits packages
We have premier access to music content and new releases of original media content
This is a full-time position based on-site/in our Chicago office. Vevo currently operates in a hybrid work model and requires all employees, who have not been designated as "remote" to be in the office/studio a minimum of 3 days a week.
Vevo considers applicants for all positions without regard to race, color, creed, religion, national origin or ancestry, sex, age, disability, genetic information, veteran status, or any other legally protected status under local, state, or federal law.Salary $58,000
$58k yearly Auto-Apply 60d+ ago
Call Center Representative_Pharma exp_Lake forest IL
360 It Professionals 3.6
Representative job in Lake Forest, IL
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Job Description
We are looking to fill a position for Call Center Representative in Lake Forest IL.
Qualifications
At least 1 year of relevant experience with Pharma related customer service.
Additional Information
In person interview is acceptable.
$30k-36k yearly est. 4h ago
Call Center Sales & Retention Representative
Att
Representative job in Chicago, IL
This position reports to our 10 S Canal Street, Chicago IL 60606 location. If selected, you must be able to report to this work location.
This is your opportunity to be the voice of AT&T - a global leader in communications and technology. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most.
Pay Transparency:
Our Customer Care Associate earn 19.17 hourly + commissions if all sales goals are met. With our uncapped commission opportunities, surpassing those goals earn top representatives $62,280+ per year. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
How You'll Make an Impact:
As a Customer Care Associate specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty.
What Your Day-to-Day Will Look Like:
Handle customer interactions (calls, chats, emails) in a fast-paced environment.
Identify upselling opportunities and close deals to reach your sales and commissions targets.
Accurately resolve issues related to service, billing, payments, and collections.
Explain bills and product features clearly.
Troubleshoot basic problems and seek higher support if needed.
Build customer confidence and loyalty by resolving issues.
Support various customer inquiries, including technical issues.
Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime.
Paid training to set you up for success.
Key expectations to succeed:
Commissioned sales experience highly preferred
Unwavering Customer Focus
Strong Work Ethic
Adaptability
Problem-Solving Skills
Attention to Details
Joining our team comes with amazing perks and benefits:
Medical/Dental/Vision coverage
401(k) plan
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone
Tuition reimbursement program
Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 8 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired.
Paid Parental Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Weekly Hours:
40
Time Type:
Regular
Location:
Chicago, Illinois
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
$62.3k yearly Auto-Apply 22d ago
Call Center Representative
Four Seasons Heating, Air Conditioning, Plumbing, Electric 3.4
Representative job in Chicago, IL
The ideal applicant should have 1-2 years of experience and be able to perform a variety of tasks within a very busy atmosphere, make quick/accurate decisions, and have the flexibility to provide adequate coverage including some evenings and weekends, especially during peak weather. If you are someone who adds value through flexibility and the ability to perform well under pressure, then we look forward to meeting you!
Pay & Benefits:
$13 per hour starting pay, plus incentives. Hourly rate assigned based on experience.
Health insurance - Blue Cross, Blue Shield
401K with minimum 3% match
Free life insurance - 25K
Free vision insurance
Free dental insurance
Paid vacation and holidays
Opportunity for advancement!
Requirements:
Ability and willingness to learn and multi-task
Experience and knowledge in Microsoft Excel, Access, and Word
Excellent organizational and documentation skills
Excellent communication skills both verbal and written
Excellent and confident customer support skills and positive disposition
Flexibility for On-Call responsibilities
Ability to handle high call volume
Tasks Include, But Not Limited To :
Identify, research, and resolve customer questions
Complete call logs and reports
Recognize, document, and alert supervisor of trends in customer calls
Recommend process improvements
Transfer calls correctly to the appropriate staff when necessary
Provide customers with basic information regarding the nature of our business
"Other duties as required."
Reasonable Accommodation: Four Seasons is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Four Seasons is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at ************ Ext 5010. Covid-19/Coronavirus update: Four Seasons will remain open as an essential business to service the Chicagoland area. Through continuous and careful planning, we continue to adapt to the quickly changing landscape of the world today to maintain the safest work environment for our employees. We have hand sanitizer at all work stations and we provide Personal Protective Equipment (PPE) which include face masks and gloves to all employees to help insure their health & safety in these uncertain times.
$13 hourly 60d+ ago
Call Center Representative
Setup Winks
Representative job in Chicago, IL
Job DescriptionDescription We are seeking a dedicated and enthusiastic Call Center Representative to join our customer service team. The ideal candidate will be responsible for handling incoming and outgoing customer calls, addressing inquiries, resolving issues, and providing information about products and services. This position requires excellent communication skills, patience, and the ability to handle customer concerns professionally and efficiently.
Key Responsibilities
Answer inbound customer calls in a timely and courteous manner.
Resolve customer complaints by identifying problems and providing solutions.
Document and update customer information in the database during and after calls.
Follow up with customers when necessary to ensure their issues are resolved.
Provide customers with accurate and detailed information regarding promotions, products, and services.
Escalate complex issues to appropriate departments when necessary.
Skills, Knowledge and Expertise
High school diploma or equivalent; college degree is a plus.
Excellent verbal and written communication skills.
Strong problem-solving skills and attention to detail.
Ability to work in a fast-paced environment and manage multiple tasks.
Proficiency in computer skills, including MS Office and CRM software.
Strong listening skills and empathy toward customer needs.
Benefits
Competitive salary and performance-based bonuses.
Health, dental, and vision insurance.
401(k) plan with company match.
Paid time off and holidays.
Opportunities for professional development and career growth.
$28k-37k yearly est. 30d ago
Call Center Representative
Elevation Academy
Representative job in Chicago, IL
Job Title: Call Center Representative
Department: Customer Service
Reports To: Call Center Supervisor
As a Call Center Representative, you will be the primary point of contact for customers, providing support, answering questions, resolving issues, and ensuring an excellent customer experience. This role requires strong communication skills, patience, and the ability to work in a fast-paced environment while handling multiple tasks.
Key Responsibilities
Handle Inbound and Outbound Calls: Respond to customer inquiries promptly, addressing their concerns, and providing accurate information.
Resolve Customer Issues: Troubleshoot and resolve product or service-related issues to ensure customer satisfaction.
Escalate Complex Issues: Identify and escalate unresolved issues to relevant departments or supervisors.
Meet Performance Metrics: Achieve targets related to customer satisfaction, call resolution, call handling time, and other KPIs.
Maintain Product Knowledge: Stay up-to-date on products, services, policies, and procedures to provide accurate information.
Adhere to Protocols: Follow all company and legal protocols, including data privacy and quality standards.
Requirements
High school diploma or equivalent. Bachelor's degree preferred.
Excellent verbal and written communication skills
Strong active listening and problem-solving abilities
Proficiency with CRM software and Microsoft Office Suite
Ability to multitask and manage time effectively
$28k-37k yearly est. 60d+ ago
Call Center Representative
Nan McKay
Representative job in Chicago, IL
Customer Service Representative SUPERVISOR: Customer Service Supervisor STATUS: Non-Exempt DEPARTMENT: Call Center The position duties include a wide range of call center activities related to providing Customer service to Housing Choice Voucher (HCV) participants and HCV owners, and other stakeholders.
SUPERVISION RECEIVED AND EXERCISED:
Operates under the direct general supervision of a Supervisor; the Customer Service
Representative exercises no supervision over other employees.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The below statements are intended to describe the general nature and scope of work
being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned.
* Receive and respond accurately and professionally, to customer inquiries/concerns
received via telephone, email or office visit.
* Respond to all of the customer's inquiries utilizing all available resources and program knowledge; researching and exploring answers
* Identify and escalate unresolved inquiries to management
* Accurately and thoroughly record all interactions in the PHA system of record
* Defuse and deescalate irate customers as to ensure great customer experience
* Verify and update customer information
* Identify and escalate priority issues
* Perform data entry into SharePoint, and PHA business system
* Provide excellent customer service to participants, landlords, co-workers, clients and
* Vendors
* Obtain certification in Housing Choice Voucher Basics within 120 days of employment
* Ensure regular attendance and punctuality
* Perform other duties as assigned
DESIRED QUALIFICATIONS:
High School Diploma; Education equivalent to a two-year degree from a regionally
accredited institution in Public Administration, Social Science or a closely related field
preferred; Alternatively, a minimum of two years of progressively responsible work
experience for a public agency, or related work in the social service, community service,
customer service and/or call center environments.
Must be able to communicate effectively both orally and in writing (bilingual
English/Spanish or English/Creole preferred); possess strong typing and computer skills
with knowledge of Microsoft Office products; possess strong organizational skills required to prioritize tasks and demands and consistently to deliver work product on time.
$17.50 Per Hour
$17.5 hourly 32d ago
Temporary Call Center Representative
Trova
Representative job in Bedford Park, IL
Job DescriptionTemporary Call Center Representative , approximately 1 month long.
Answer inbound calls from customers, providing information and assistance in a professional and courteous manner.
Resolve customer inquiries, complaints, and requests efficiently while following company policies and procedures.
Maintain accurate records of customer interactions and update databases as needed.
Collaborate with team members and supervisors to ensure high-quality service and support.
Requirements:
High school diploma or equivalent.
Excellent verbal and written communication skills.
Strong problem-solving skills and ability to handle difficult situations calmly.
Basic computer skills and familiarity with call center software or CRM systems.
Contact InformationTo be considered for this opportunity, please reach out to Trova Advisory Group by sending an email to ********************** with your resume, the position you are applying for, and a brief introduction.
When contacting us, please ask for the hiring team to ensure your application is directed to the right person. We look forward to hearing from you!
About Trova Advisory GroupTrova Advisory Group specializes in delivering a comprehensive array of staffing solutions tailored to meet the diverse needs of businesses across various sectors. Our expertise spans clerical, administrative, financial, and professional roles, offered through flexible arrangements including temporary placements, temp-to-hire options, and direct hire services. With a keen understanding of the dynamic demands of today's workforce landscape, we pride ourselves on providing top-tier talent solutions that empower organizations to thrive and succeed in a competitive market environment.Trova Advisory Group is proud to be an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability status, protected veteran status, or any other legally protected characteristic or group status. We are committed to creating a culturally diverse and inclusive workplace where individuals of all abilities are welcomed and supported. If you require a reasonable accommodation during the application or interview process, please contact us at ***************** Include the nature of your request and your contact information, and we will be happy to assist you.Trova Advisory Group offers a comprehensive benefits package offering Medical, and Dental benefit options to all eligible employees.
How much does a representative earn in Arlington Heights, IL?
The average representative in Arlington Heights, IL earns between $28,000 and $66,000 annually. This compares to the national average representative range of $23,000 to $55,000.
Average representative salary in Arlington Heights, IL
$43,000
What are the biggest employers of Representatives in Arlington Heights, IL?
The biggest employers of Representatives in Arlington Heights, IL are: