Post job

Representative jobs in Baltimore, MD - 2,018 jobs

All
Representative
Call Center Representative
Account Services Representative
Service Representative
Business Development Representative
Customer Service Representative
Outside Sales Representative
Inside Sales Representative
Finance Service Representative
Claims Representative
  • Personal Lines Insurance CSR

    Summit Bridge Partners 4.5company rating

    Representative job in Baltimore, MD

    Personal Lines Client Service Representative A well-established insurance agency in Baltimore is seeking a proactive and detail-driven professional to join their personal lines team. This position is ideal for someone with a foundation in property and casualty insurance and a passion for providing excellent support to both internal teams and policyholders. You'll work closely with internal account managers, insurance carriers, and individual clients to ensure timely and accurate service for policies related to home, auto, and personal liability protection. Key Responsibilities Deliver responsive and high-quality service to clients via phone and email Assist with the intake, processing, and follow-up for policy updates, changes, and new account setup Maintain and update service records, documentation, and internal systems accurately Support service team in reviewing incoming policy data and troubleshooting issues Prepare routine correspondence, coverage summaries, and support documents Respond to carrier and client information requests in a timely, professional manner Help with premium comparisons, policy placement options, and remarketing efforts when needed Qualifications 2+ years of insurance experience required (personal lines) Active P&C license preferred but not required with the right experience Strong written and verbal communication skills Tech-savvy, detail-oriented, and organized Team-first mentality with a proactive and collaborative attitude Compensation & Benefits Competitive base pay range of $50,000 to $70,000 Full benefits package including health, dental, vision insurance and retirement contributions
    $50k-70k yearly 3d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Business Development Representative

    RGS Title, LLC

    Representative job in Alexandria, VA

    Job Duties and Responsibilities (Essential Job Functions) Build and maintain relationships with prospects, existing customers, Real Estate brokerages, Realtors and lenders. Increase market share within the assigned region. Demonstrate knowledge of Company, as well as competitors' products and services. Develop leads and sales opportunities and follow through with defined sales plan. Report business development and sales activity. Represent RGS Title in the market and at industry events. Promote open communication maintain mutually beneficial, productive internal relationships. Conduct real estate closings. Offer real estate educational seminars for brokers and realtors. Adhere to company policies and procedures and perform other duties as requested or assigned. Performance Expectations: Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management. Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism. Establish and maintain positive and productive work relationships with all staff, customers, and business partners. Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development. Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities. Qualifications: Education: Bachelor's Degree or equivalent work experience required. Experience: 3-5 years sales experience, real estate background preferred. Knowledge and Skills: Self-starter with good follow-through skills Social Media Savvy; proficient with establishing and maintaining a marketing database platform Proficiency with Microsoft Office programs such as Word, Excel, and Outlook Possess working knowledge of RESPA and other federal, state and industry compliance requirements Strong customer service, communication, organization and analytical skills with attention to detail. Other (licenses, certifications, schedule flexibility/OT, travel, etc.): Notary Public Certification Preferred Possess and maintain valid driver's license and vehicle insurance. Reliable vehicle and ability to travel on a daily basis through assigned territory on a scheduled or unscheduled basis. Title Insurance License with ability to obtain appointment with company underwriter, if does not hold license must obtain title insurance license within allotted number of days of hire We offer a full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP) Equal Opportunity Employer
    $38k-73k yearly est. 4d ago
  • Claims Representative II

    Davies Talent Solutions

    Representative job in Baltimore, MD

    Davies Claims North America seeks an experienced Claims Representative to manage claims related to MTA operations, including minor property damage and complex bodily injury. Reporting to the MTA Claims Supervisor, this role involves investigation, litigation management, and reserve evaluation for claims exceeding $25,000. Key Responsibilities: Handle a caseload of 150+ files, some with multiple claimants Investigate claims, manage litigation, and maintain detailed documentation Evaluate reserves and issue timely reports Uphold company values: Dynamic, Innovative, Connected, Collaborative Perform additional duties as assigned Requirements: High school diploma or equivalent Minimum 3 years of experience in auto property damage, bodily injury, and general liability claims Proficiency in Microsoft Office Familiarity with Medicare reporting requirements (Section 111) Benefits: Medical, dental, and vision coverage 401(k) with employer match Paid holidays and time off Life, short-term, and long-term disability insurance
    $37k-57k yearly est. 19h ago
  • Outside Sales Representative

    Hardhat Workforce Solutions

    Representative job in Baltimore, MD

    At HardHat Workforce Solutions we specialize in providing top-tier construction staffing solutions that help contractors complete projects on time and on budget. With a strong reputation for over 20 years, we are continuing to grow and looking for motivated individuals ready to make an impact. Position Overview: We are seeking a results-driven Outside Sales Representative to join our expanding team. This is a ground-floor opportunity for someone hungry to build a book of business in an untapped market with unlimited commission potential. If you have a passion for sales, thrive on building long-term relationships, and understand the construction industry, or are eager to learn, we want to hear from you. What You'll Do: Identify and engage with general contractors, subcontractors, and project managers Develop new business through cold calling, networking, and in-person meetings Manage and grow client accounts, ensuring ongoing satisfaction and repeat business Partner with internal recruiters to match client needs with the right candidates Maintain accurate records in CRM and report sales metrics to leadership What We're Looking For: Construction or Proven B2B sales experience (construction or staffing industry a major plus) Strong communication and negotiation skills Ability to manage time effectively and work independently Comfortable working in the field and visiting job sites Self-starter mentality with a drive to win What We Offer: Competitive Base Salary (based on experience) Uncapped Commissions - No ceiling on your earning potential Car allowance + mileage reimbursement Health, dental, and vision benefits Paid time off and holidays Ongoing training and career development A supportive, fast-paced team culture where your voice is heard Why Join Us? This is not just another sales job, it's a chance to own your territory and build a six-figure career in one of the most resilient industries in the country. We're a company where performance is recognized, and opportunity is earned.
    $49k-76k yearly est. 4d ago
  • Outside Sales Representative

    Door Pro America

    Representative job in Baltimore, MD

    Door Pro America has partnered with Hueman to find an Outside Sales Representative in Baltimore, Maryland. Door Pro America is seeking a motivated and dynamic Outside Sales (Field Sales) Representative to join our expanding team. As a leader in the garage door industry, we are dedicated to providing exceptional service and quality products to our customers. This position offers an exciting opportunity for individuals who are persuasive and skilled in building relationships with clients. In this role, you will be responsible for running in-home consultations on verified leads, generating new business, establishing strong relationships with customers, and promoting our product offerings. Your primary focus will be on meeting sales goals while delivering outstanding customer service. This position requires a self-starter with excellent communication skills and a passion for sales. Door Pro America is a premier garage door service company dedicated to providing high-quality sales, installation and repairs of top-tier garage doors as well as exceptional service. With our history dating back decades, Door Pro America has been delivering exceptional solutions that are “priced right, done right since 1971. With over 8,000 doors in stock, we can happily provide our customers with same-day or next-day service. Job Responsibilities: Identify and pursue new sales opportunities through networking, referrals, and leads. Conduct in-home consultations with potential customers to assess their needs and provide tailored solutions. Deliver compelling presentations and demonstrations of products. Negotiate contracts and close sales. Build and maintain relationships with existing clients to foster loyalty and repeat business. Manage the entire sales process from prospecting to closing. Meet or exceed monthly and annual sales targets. Stay informed about new products, services, and industry trends. Job Requirements: Previous sales experience in the home improvement industry, or a related field is preferred. Strong verbal and written communication skills. Proven ability to build relationships and influence others. Self-motivated with a results-driven approach. Excellent organizational and time management skills. Ability to work independently and in a team environment. At Door Pro America, we pride ourselves on delivering high-quality products and exceptional service to our customers. We are seeking individuals who are passionate about their work and are committed to providing the best possible experience for our clients. If you are looking to join a trusted company with a strong reputation, we would love to hear from you. Hueman is proud to partner with Door Pro America as the exclusive recruitment partner for this role. If you are interested in learning more about a career with Door Pro America as an Outside Sales Representative, apply today!
    $49k-76k yearly est. 4d ago
  • Inside Sales Representative

    Ideal Electrical Supply Corporation

    Representative job in Washington, DC

    Work with Outside Sales or independently to manage existing customer accounts, including generating quotes. Manage, oversee, update, and expedite existing orders. Interface with customers and suppliers while adhering to company sales policies and procedures. Responsibilities: · Develops current customer accounts by marketing company product lines and offering value-added services. Maintains current customer information, including sales contracts, contract terms, and other pertinent account details. · Provides new and current customers with product information, including pricing, lead times, minimum order quantity, standard packaging, and freight options. · Negotiates and establishes sales quotes as requested by customers and the nature of the marketplace to effectively offer competitive pricing and ensure the highest profitability. · Under general guidelines, exercises independent judgment to satisfy customers' requirements while maintaining responsibility for the profitability of sales. · Collaborates with appropriate personnel to develop strategies, tactics, and contingency plans to obtain desired market share. Recommends deviations from standard policies and procedures, such as pre-purchase approvals, to take advantage of discounts and to minimize freight charges. · Works within the company ERP system (Epicor Solar Eclipse). Qualifications: o Minimum 2-4 years of related experience. o High school diploma or equivalent work experience required. o Excellent communication (written and verbal) and interpersonal skills required. o Familiarity with Solar Eclipse software is preferred. o College courses in sales, marketing, or business administration are preferred. o Self-motivated, self-starter, personable, extroverted personality, well-organized. o Meeting deadlines and being detail-oriented is a must. o Must have experience with Microsoft Office 365, including but not limited to SharePoint, Teams, Outlook, Excel, and Microsoft Word. Salary Range: $46,000 - $55,000 Work Location: This is an in-house position and is NOT a remote or hybrid position. All work is to be performed Monday - Friday, 8:00 a.m. - 4:30 p.m. at 3515 V Street NE, Washington, DC 20018. Job Type: Full-time Benefits: · 401(k) · Dental insurance · Health insurance Shift: · 8-hour shift
    $46k-55k yearly 2d ago
  • Customer Service Representative

    Capital Bank Md 4.3company rating

    Representative job in Rockville, MD

    About Us Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients primarily in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey. Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker. Position Purpose Responsible for performing tasks directly related to servicing deposit accounts which include but are not limited to processing financial transactions, opening new accounts, processing changes to existing accounts, and conducting research to resolve problem situations. Ensure a high level of customer satisfaction through the delivery of superior service. Conduct all tasks following established bank policies and procedures. Identify opportunities to cross-sell additional products and services to existing customers. Working in partnership with Relationship Managers, Commercial Lenders, and Treasury Management Specialists, assist customers with the establishment of new deposit accounts and ancillary deposit services. Actively support all marketing campaigns. Participate in outbound calling activities. Position Responsibilities Responsible for performing tasks directly related to servicing deposit accounts which include but are not limited to processing financial transactions, opening new accounts, processing changes to existing accounts, and conducting research to resolve problem situations. Ensure a high level of customer satisfaction through the delivery of superior service. Conduct all tasks following established bank policies and procedures. Identify opportunities to cross-sell additional products and services to existing customers. Working in partnership with Relationship Managers, Commercial Lenders, and Treasury Management Specialists, assist customers with the establishment of new deposit accounts and ancillary deposit services. Actively support all marketing campaigns. Participate in outbound calling activities. Minimum Education and Experience One year of college education or equivalent work experience One year of experience in a cash handling position; preferably as a Teller in a Bank or Credit Union Detail oriented Commitment to the delivery of superior customer service Ability to work successfully with a wide variety of people in a team environment Ability to solve problems and use sound judgement Strong interest in building a career in the Financial Services Industry Willingness to work at other locations when necessary Technical Knowledge and Skills Microsoft office software suite (Word and Excel) Excellent oral and written communication skills. Compensation Base Salary Range: $18.39 - $24.03 hourly. Final determination of where you are at in the salary range is based on numerous factors such as relevant experience, skill set, education, geographic location, and ability to meet qualifications within the job description. Additional Compensation: This role will include a yearly annual target bonus based on individual performance Working Arrangements This role is expected to work in office Monday through Friday at assigned work location. Why Join Us? Join a growing company with a culture that fosters an entrepreneurial spirit Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more! Company Contributions to your 401k - Regardless of your contribution Employee Perks: Employee Recognition Program, Commuter Benefits, Employee Banking Discounts and much more! Generous Paid Time Off and Paid Holidays. Supporting Businesses. Helping People. Strengthening Communities. Capital Bank, N.A. is an Affirmative Action, E-Verify, and Equal Opportunity Employer. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $18.4-24 hourly 3d ago
  • Client Service Representative (Part Time 20 Hours) (Glen Burnie Branch)

    Atlantic Union Bank 4.3company rating

    Representative job in Glen Burnie, MD

    The position is an all-encompassing role which requires the teammate to deliver best in class client experience, sales/service solutions, as well as handle teller transactions. The Client Services Representative creates a positive client relationship by effectively communicating a clear understanding of the benefits of Atlantic Union Bank's products and services. Position Accountabilities Represent the Bank to clients, prospects and guests in person, by telephone or by email in a courteous, professional manner. Greet and provide exceptional service in person and by telephone/email. Provide accurate information regarding Bank services, products, policies and procedures. Open new Business and Consumer accounts and provide information to new and prospective clients by explaining and cross-selling Bank products and services. Partner with other lines of business to identify/refer client needs (e.g., Mortgage, Investments, Business Banking, Commercial Banking, Merchant Services, Treasury Management) Complete forms and other required documents and follow Bank policies and procedures. Process transactions in person and via telephone/email to include loan payments, account transfers, and address changes. Perform all duties of a Teller to include: Provide excellent client experience Perform basic client and cash transactions Balance cash each day Identify referral opportunities to contribute to branch goals Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares' BSA/AML Policy and Procedures Identify risk and escalate concerns through proper channels Develop and maintain knowledge of bank products, services, including other lines of business Ability to learn and adapt to changing digital channels Perform other duties as assigned. Organizational Relationship This position reports to Branch location leadership. Position Qualifications Education & Experience High school diploma or equivalent (GED). One (1) or more years of experience in a client service and/or a cross-trained teller position Previous cash handling experience preferred Knowledge & Skills Excellent customer service skills Excellent oral and written communication skills Ability to exercise sound business judgment Proficient computer skills Ability to handle multiple tasks with attention to details Flexible, able to adapt to change Shifts may vary for each position offering, depending on business need Able to stand for extended periods of time and lift objects up to 30 pounds Some local travel possible Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits. We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $32k-43k yearly est. 3d ago
  • Business Development Representative

    Interim Healthcare of Gaithersburg, Md 4.7company rating

    Representative job in Gaithersburg, MD

    Interim HealthCare of Montgomery County, MD Do you already have strong relationships in the local healthcare community and know how to turn them into consistent referrals? We're looking for a driven Business Development professional who brings an established referral pool and is ready to grow a thriving home health business. At Interim HealthCare of Montgomery County, we help seniors live safely, independently, and with dignity in the comfort of their own homes. Our mission is powered by exceptional caregivers and a passionate team that believes great care starts with strong relationships. The Role: This is a growth-focused opportunity for someone who knows the Montgomery County market and already has trusted connections. You will: Actively leverage your existing referral relationships with physicians, hospitals, SNFs, assisted living communities, case managers, social workers, and other healthcare partners Identify, prospect, and secure new referral sources to drive consistent census and revenue growth Conduct in-person visits, networking events, presentations, and community outreach Deliver compelling sales presentations that clearly communicate the value of Interim HealthCare services Collaborate with clinical, intake, and operations teams to ensure a seamless referral and onboarding experience Track referral activity, pipeline growth, and performance using CRM tools Meet and exceed referral, sales, and revenue goals Represent the organization with professionalism, integrity, and compliance in the community What we are looking for? Proven experience in sales or business development within healthcare An established referral pool or strong existing healthcare relationships Excellent communication and relationship-building skills Self-motivated, results-driven, and comfortable working independently Strong organizational and follow-through skills Bachelor's degree in business, Marketing, or related field preferred Home health, hospice, or healthcare industry experience is a major plus Benefits Competitive Base Pay + Commission 401(k) Medical & Dental Benefits If you already have the relationships and want the support, brand, and resources to grow something meaningful-we want to talk to you.
    $44k-73k yearly est. 2d ago
  • Financial Services Representative

    MJ Morgan Group 3.6company rating

    Representative job in Bel Air, MD

    Ready to make a real impact? As a Financial Services Representative, you'll be the friendly face members trust and the expert who helps them reach their financial goals. Every day brings something new-from opening accounts and processing transactions to uncovering ways members can save, borrow, and thrive. What You'll Do: Create amazing experiences for every member who walks through the door Help members find the right accounts, loans, and financial solutions Handle day-to-day transactions with accuracy and confidence Support loan applications and keep members updated along the way Work with a supportive team that celebrates wins and drives results together Stay sharp on products, policies, and new opportunities to serve members better What Makes You Great for This Role: A passion for helping people and delivering standout service Confidence in recommending products that truly meet member needs Strong communication, attention to detail, and problem-solving skills Comfortable learning new systems and juggling multiple tasks Experience in customer service, sales, or cash handling (banking is a plus!) If you're energized by helping people, love working in a fast-paced environment, and want to grow your financial career, this role is your perfect launchpad. Build relationships that matter-one member at a time!
    $26k-31k yearly est. 3d ago
  • Account Service Representative (Call Center) - Outbound Part-Time

    Municipal Employees Credit Union of Baltimore 3.0company rating

    Representative job in Baltimore, MD

    * THIS IS A PART TIME POSITION, ONLY APPLY IF INTERESTED IN WORKING PART TIME* IS NOT REMOTE* MECU is a not-for-profit financial institution committed to helping its members and community by offering high-quality financial products and services. MECUs success in empowering our members to improve their financial well-being and live better dates back to 1936. We seek service-oriented professionals that will be champions for our members, treat everyone with respect find ways to assist our members/co-workers and help our community be a better place to live. WE NEVER COMPROMISE THE MEMBER EXPERIENCE - our goal is to provide the absolute best member experience in all interactions and is the number one factor that we use to differentiate ourselves from our competition. Schedule: Mon, Tues, Wed & Fri 8:30am-2:00pm Thurs 8pm-2pm Rotating: Sat 10am-1pm RESPONSIBILITIES: Under general supervision projecting a professional company image through telephone interactions with members. Performs outbound calling efforts and provides quality service to existing members by phone. The quality service provided will be accurate, efficient, and professional to consistently "delight" the member. Ability to survey and educate members. In addition to cross-selling available products based on the needs of the member, be able to investigate and resolve concerns pertaining to account status, products and services. Must demonstrate excellent phone and communication skills. QUALIFICATIONS: * Minimum H.S. diploma, 18 months call center experience strongly preferred and 1-yr customer service experience required * Exceptional customer service and interpersonal phone etiquette skills * Strong computer application skills * Strong oral/written communication skills * Must be results oriented * Quick learner and motivated to be a consistent performer * Attendance and punctuality are a must COMPENSATION Salary Range per hour, depending on experience and qualifications * Account Services Representative Outbound (Part-Time) - $16.00 - $19.61 BENEFITS AT MECU CREDIT UNION At MECU, we prioritize the well-being and growth of our employees by offering a comprehensive benefits package that includes but not limited to: * Medical, Dental, and Vision Coverage: Plans are available for both employees and their families to ensure comprehensive health coverage. * 401(k) Plan with Employer Match: Secure your financial future with our competitive 401(k) plan, including an employer match to help you save more for retirement. * Company-Paid Insurance: We provide company-paid short-term disability, long-term disability, and life insurance to give you peace of mind. * Tuition Assistance: Continue your education and professional development with our tuition assistance program. * Employee Assistance Program (EAP): Access confidential support for personal and professional challenges through our EAP. * Parking Discounts: Enjoy discounted parking to make commuting easier. * Long-Term Care Insurance: Prepare for the future with long-term care coverage options. * Time Off: Take advantage of annual, sick leave, sick and safe leave to recharge and maintain a healthy work-life balance. Join MECU and enjoy benefits that truly support you and your family. PHYSICAL DEMANDS While performing the duties of this position, the successful candidate is regularly required to sit; use hands and fingers to handle objects, tools, keyboards or controls; talk and hear. The employee is occasionally required to stand, walk, reach with hands and arms and stoop or kneel. Must regularly lift and/or move files and equipment up to 15 pounds and occasionally lift/move up to 25 pound objects. Specific vision characteristics required by this position include close vision, adjust focus, and view a computer screen for extended periods of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MECU of Baltimore, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. MECU conducts credit, bond and background checks and is an Equal Opportunity Employer.
    $31k-34k yearly est. 60d+ ago
  • CALL CENTER REPRESENTATIVE I

    Korak Healthsource Group

    Representative job in Glen Burnie, MD

    Additional Information All your information will be kept confidential according to EEO guidelines.
    $27k-36k yearly est. 1d ago
  • Call Center Representative

    Tulip Soft Comms

    Representative job in Washington, DC

    DescriptionJob Title: Call Center Representative Company: Tulip Soft Comms Welcome to Tulip Soft Comms, where innovation meets connectivity. As a leading communications company, we specialize in delivering cutting-edge solutions to connect individuals, businesses, and communities seamlessly. Job Description: We are seeking a motivated and compassionate Call Center Representative to join our dynamic team. In this role, you will be the first line of support for our customers, ensuring their inquiries are handled promptly and professionally. As a Call Center Representative, you will engage in meaningful interactions with our customers, assisting them with their questions, concerns, and product support. Salary Range: $750 - $1050 weekly Key Responsibilities Handle incoming calls and respond to customer inquiries promptly and professionally. Resolve customer issues by identifying problems and providing effective solutions. Maintain updated knowledge of company products and services to assist customers accurately. Document customer interactions in the database to ensure follow-up and resolution of concerns. Meet daily metrics for call handling, including quality and efficiency targets. Provide exceptional customer service, cultivating positive relationships with clients. Skills, Knowledge and Expertise High school diploma or equivalent; additional education or certifications are a plus. Excellent verbal and written communication skills. Strong problem-solving skills with the ability to think critically and act independently. Familiarity with customer relationship management (CRM) software and tools is a plus. Ability to handle a high volume of calls and work in a fast-paced environment. Benefits Benefits: Competitive salary Health, dental, and vision insurance 401(k) with company match Paid time off and holidays Opportunities for professional development and advancement
    $750-1.1k weekly 21d ago
  • Americas - Key Account Service Representative

    Clarks 2.7company rating

    Representative job in Hanover, PA

    Key Account Service Representative Account management for our Key Account, Catalog, Ecommerce, and regional customers. Partner with our customers to maximize Clark's shipments. Manage supply and demand issues and work with all facets of the organization to ensure on-time, in-full delivery of goods to customers. What You'll Do: Maintain an accurate order pool and manage customer expectations accordingly. Analyze shipment schedules, bulk order management, performance, and supply and demand to maximize Clark's shipping potential. Collaborate with Demand Fulfillment to ensure fill rates are met and goods are delivered on time and in full to customers. Communicate with customers regarding purchase order updates, price variances, shipping status, and all other order-related information. Provide updates on product availability and status, and request extensions on purchase orders when necessary. Document order changes and communicate any variances from the original purchase order agreement. Coordinate with Customer Operations on customer requirements and maintain applicable value-added services information. Update, validate, and audit Customer Table/Master information. Manage purchase order fill rates, shipping information, shipping methods, department numbers, etc., to minimize chargeback exposure Demonstrate knowledge of all EDI transactions and the appropriate procedures for processing. Coordinate direct shipments with the inventory management team. For all direct ship/factory orders, order labels through third-party websites. Enter customer data into special label applications, order labels from external sources, provide UPC codes upon request, and access customer websites when necessary. Own and distribute customer-facing reporting activities, including existing reports on order availability, pricing, and product information, as well as creating new ad hoc reports as needed. Maintain proficiency in all reporting tools currently utilized by the business. What You'll Bring: High School Diploma: bachelor's degree preferred Strong customer service skills; Excellent communication skills Ability to analyze data Bilingual - No 2-4 years of Account Management Experience Customer Service Experience Reporting - creating and running reports, understanding of selling and forecasts Prioritize workload - strong organizational skills Ability to utilize multiple applications Excel Proficient Disclaimer This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company's discretion at any time, with or without notice. About Clarks Clarks, based in Somerset, England, has been at the forefront of innovative shoemaking since its foundation in 1825, when brother James and Cyrus Clark made a slipper from sheepskin off cuts. At the time it was ground-breaking: a combination of invention and craftsmanship that has remained at the heart of what the brand does now. In the Clarks archive of more than 22,000 pairs that have sparked revolutions and defined generations. From the original Clarks Desert Boot, first designed by Nathan Clark and Launched in 1950, to the iconic Wallabee, each design has an instantly recognizable signature that makes it unmistakably Clarks.This season, we're proud to introduce the Clarks Collective: five incredible activists championing authentic social change. From mental health awareness and LGBTQ+ rights to greater racial equality, these trailblazers are committed to creating a brighter future for us all-bringing to life Clarks' new global campaign, for the World Ahead. Through spotlighting their stories and supporting their chosen charities and initiatives, we're ready to lead the way. After all, we're the originators, not imitators. It's who we are, who we've always been. And to change the world of tomorrow, we're doing things differently today.As a global employer, Clarks is committed to embracing diversity throughout our workforce by creating an inclusive environment that reflects the many cultures and locations where we work. We strive to create a productive environment which everyone has an equal chance to succeed at all levels through the organization. We will not discriminate on the basis of sex, age, disability, marital status, color, race, religion, ethnic origin, sexual orientation or gender re-assignment', complying with local legislative requirements.Actual compensation within a pay range will be based on factors including but not limited to a candidate's relevant experience, qualifications, performance, Clarks' business needs, internal equity and any statutory obligations. The pay range for this role may be modified by Clarks at any time in the future.
    $31k-34k yearly est. 8d ago
  • Service Center Based Accountant - MD

    Pureflow Inc. 3.3company rating

    Representative job in Clarksburg, MD

    Watch this video to learn more about Pureflow! Maryland Service Center Based Accountant About Our Organization: With over 40 years of experience providing high purity water solutions, Pureflow is committed to serving clients by designing, building, installing, and maintaining water purification systems in a broad range of commercial and industrial markets. Because we understand that a successful business needs quality employees, we are seeking highly talented and motivated candidates to join our Company where people, integrity, and excellence are essential to our culture. Key Responsibilities: The primary objective as Service Center Based Accountant for the Maryland Technical Service Center (TSC) is to manage the Maryland TSC's financial activities and transactions. Your primary job responsibilities will include, but are not limited to: Financial Management and Analysis Manage invoicing, pricing, and profitability analysis for contracts, service projects, and sales orders. Conduct audits of Customer Maintenance Contracts and ensure renewal pricing alignment. Oversee collections, financial tracking, and reporting, explaining variances. Operational Efficiency and Process Optimization Collaborate on inventory reconciliation and process optimization. Streamline financial processes, collaborate cross-functionally. Lead Contract Management and reconciliation of quoted to actual hours worked for Service Techs Communication and Collaboration Deliver presentations and collaborate cross-functionally. Performance Tracking and Metrics Establish and track Key Performance Indicators (KPIs) and critical metrics. This summary provides a clear overview of the role's financial focus. Job Type: Full-time, In person, Monday-Friday, 8-5 Benefits: 401(k) with matching Medical, Dental, Life, STD & LTD insurances Health savings account (HSA) Generous paid time off Referral bonus program Tuition reimbursement Pureflow is an equal-opportunity employer, including disability and veterans. Post-offer, pre-employment background checks and drug tests are required for all positions. Pay range: $65,000 - $90,000 Pay range has been determined by industry benchmarking data provided by ADP.
    $30k-37k yearly est. Auto-Apply 57d ago
  • Call Center Representative

    Neighborhood Health 4.3company rating

    Representative job in Alexandria, VA

    PRIMARY FUNCTIONS: Under the supervision of the Patient Access Manager in conjunction with the Call Center Lead, receive calls from patients and help them with their appointment needs. Promoting ANHSI services by consulting, gathering information, and evaluating patient needs over the phone. Demonstrates a sincere dedication and loyalty to the philosophy and mission of Neighborhood Health. DUTIES/ RESPONSIBILITIES: ( Essential Functions: Duties and responsibilities noted with bullets are considered to be the essential functions of the job). Greets patients as they contact the center by telephone. Schedule appointments as per established policies and procedures. Answer all incoming calls and route them to the appropriate staff as needed. Register all patients per registration protocols over the phone. Work closely with other departments on appointment scheduling and services offered to ensure smooth patient flow and cut down on waiting time. Respond to patients' inquiries, requests, and disputes over the phone and route it to the appropriate department or staff. Explain the services available, payment categories, and billing procedures. OTHER DUTIES: Assist with developing, coordinating and recommending changes for the improvement of workflow in the program or section area. May be assigned to various project lead roles to advance the development of the department and support ad hoc needs. Able to work under minimal supervision. Employee will be asked to perform additional duties and take on other responsibilities as dictated by events and circumstances. QUALIFICATION/EDUCATION and/or EXPERIENCE REQUIREMENTS: High school graduate/GED with a minimum of 1-year one year of customer service experience in medical office settings. Ability to relate to patients through familiarity with medical terminology and triage procedure. Demonstrated ability to build and maintain good customer rapport. Ability to work under pressure. Excellent interpersonal communication skills and the ability to work effectively with a diverse workforce and client base. Experience with information technology, electronic health records, medical records, culturally diverse populations, and care of underserved populations. Knowledge of local healthcare environment. Ability to speak, read, and write in English or Spanish is desirable.
    $26k-32k yearly est. Auto-Apply 60d+ ago
  • Call Center Representative (2nd Shift)

    Brightkey

    Representative job in Annapolis, MD

    BrightKey is growing and we are looking for you to join a dynamic team as a Call Center Representative dedicated to making a difference! We are seeking motivated and customer-focused individuals to join our team. As a Call Center Representative, in this role, you will provide exceptional support to members of various non-profit and professional organizations. Your primary responsibilities will include managing member inquiries, resolving issues, and ensuring outstanding member experience. If you enjoy customer service and working in a service-oriented environment, we encourage you to apply! Job Description: As a Call Center Representative, you will be an integral part of a team that provides exceptional customer service to non-profit organizations and their members. You will primarily handle inbound as well as respond to emails, ensuring that all interactions are professional, courteous, and effective. This position offers a career opportunity with potential for growth within the company. Schedule, Benefits, & Compensation: On-Site, Second shift, Monday through Friday - 40 hours per week Hours: 12:30pm - 9:00pm Location: Annapolis Junction, MD Medical, Dental, Vision, Pet and other Insurance options Participation in a company 401k program Paid Time off and 10 paid holidays Pay is $19.00 to $22.00 per hour Key Responsibilities of the Call Center Representative: Serve as the first point of contact for members, handling inbound and outbound calls, emails, and chat inquiries. Assist members with account management tasks, including updating contact information, processing renewals, and resolving billing issues. Troubleshoot and resolve member concerns promptly, escalating complex issues to the appropriate team as necessary. Maintain detailed and accurate records of member interactions in the customer relationship management (CRM) system. Proactively identify opportunities to enhance the member experience and share feedback with the team. Ensure compliance with organizational policies, privacy standards, and service level agreements. Document all customer interactions and update records accurately in the database. Collaborate with team members to ensure a seamless customer experience. Identify and escalate priority issues to the appropriate team members or departments. Qualifications: High school diploma or equivalent; associate or bachelor's degree preferred. Experience in a call center or customer service role is ideal. Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Ability to handle a high volume of calls and emails with professionalism and efficiency. Proficient in using computer systems and software applications including MS Office (Outlook and Excel). Compassionate and empathetic, with a genuine desire to help others. Ability to work independently and as part of a team. Flexible and adaptable to changing priorities and tasks. BrightKey is dedicated to being an organization where all employees are treated with dignity and respect. We expect all our employees to maintain a workplace free from harassment and discrimination. Our focus is on merit-based standards in all hiring, promoting, performance evaluations and employment decisions. We strive to be a workplace where individuals of all backgrounds can succeed and thrive, regardless of race, religion, national origin, gender, sexual orientation, age, marital status, veteran, or disability status. CSR-120825 Call Center Representative Customer Service Call Center
    $19-22 hourly Auto-Apply 43d ago
  • Call Center Representative

    Weightnot

    Representative job in Bethesda, MD

    WeightNotâ„  is a rapidly growing nutrition and health company that is changing the way consumers approach weight loss. With a success rate that eclipses all other major commercial weight loss programs, WeightNot is experiencing tremendous growth in its nationwide membership, helping thousands to quickly reclaim their health and improve their lives. For more information and to read member stories, visit ***************** and ************************** . Job Description WeightNot is seeking professional, energetic Call Center Representative to support its nationwide expansion. The position will be based in the WeightNot headquarters office in Bethesda, MD. Primary Duties Include: Conduct the initial follow-up on phone and online inquiries, doing preliminary phone screening to ensure medical eligibility. Providing basic program details and setting appointments for more comprehensive phone consultations. Place outbound follow up calls to prospective members to determine interest in program. Answer inbound calls to assist prospective members' inquiries. Respond to email inquiries from prospective members in a timely manner. Build member's interest in the WeightNot program. Establish and maintain a good professional relationship with members. Qualifications Associates or Bachelors degree preferred. Minimum 1-2 year's work experience in a sales or sales related position, ideally including some phone sales. Ability to establish rapport and communicate empathetically. Excellent customer service skills. Candidates will need to have strong interpersonal skills, computers skills, and have the ability to be flexible and willing to adjust to last minute change. Demonstrated commitment to high levels of quality, customer service and client satisfaction. Additional Information The most successful WeightNot team members have a passion for health, nutrition, fitness and wellness, and are truly excited to help our members achieve their goals each and every day. For consideration, please email your resume with salary requirements to [email protected]
    $27k-36k yearly est. 1d ago
  • Call Center Rep

    Prism Vision Group

    Representative job in Greenbelt, MD

    RESPONSIBILITIES: Schedule appointments for new patients, routine visits and follow-ups with the appropriate physician, and complete the new patient consultation form completely. Schedule all patient appointments and prepare appropriate chart paperwork. Explain what they can expect when they arrive for their appointment. Transfer calls to appropriate physician and staff when applicable. Answers inquiries by clarifying desired information; researching, locating, and providing information. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Ensure all messages are complete, concise and processed immediately or routed to the appropriate office/person. Email, recommend web access, and mail all new patients a packet, which includes patient information, a health questionnaire, directions to the facility and the HIPAA forms. Verify that all patients requiring referral have obtained appropriate referrals for visit and diagnostic testing. Photocopy, fax, and email documents as requested in a timely manner. Assist patients, physicians and office managers as requested. At PRISM Vision Group, we believe great work deserves great rewards. Here's what you can expect when you join our team: Competitive Compensation - Base salary, performance bonuses, and regular reviews. Health & Wellness - Comprehensive medical , dental, and vision insurance; and wellness program. Retirement Planning - 401(k) with company match. Generous Time Off - Paid vacation, sick leave, and company holidays. Learning & Development -career growth programs. Other Perks - Commuter benefits, Voluntary Accident and Critical Illness plans, FSA/HSA and Dependent Care FSA. employee discounts, and more.
    $27k-36k yearly est. 39d ago
  • Access Call Center Representative

    Cnhs 3.9company rating

    Representative job in Silver Spring, MD

    Access Call Center Representative - (250002QG) Description Schedule, pre-certify, verify and document procedures for ancillary services and minor surgical treatments. Serve as a liaison between call center, clinics, and external providers. Provide accurate documentation following all established protocols to register and schedule patients' appointments by telephone. Ensure that appointments are scheduled in accordance within departmental guidelines. Responsible for obtaining and validating patient information from various sources and to ensure information entered into the computer management system is accurate. Perform responsibilities within established customer service standards. Provide assistance to other employees within their department as well as other departments. Qualifications Minimum EducationHigh School Diploma or GED (Required) Associate's Degree (Preferred) Minimum Work Experience3 years Experience performing patient registration and scheduling, medical insurance screening and verification (Required) Required Skills/KnowledgeExcellent customer service skills Demonstrated problem solving and critical thinking skills Computer knowledge necessary Microsoft Office experience required Must complete Patient Access training curriculum and pass all competency assessments, including the ability to type minimum of 30 words per minute Knowledge of medical terminology and CPT-4/ICD-10 coding required Functional AccountabilitiesRegistration and Scheduling ServicesEnsure accuracy of scheduling patients using the applicable scheduling system for the department: schedule routine and add-on exams; schedule complex radiological exams prior to the patient's arrival. Review patient Surgical Plan of Care from Physician when scheduled in conjunction with diagnostic exams. Schedule complex ancillary and non-complex surgical procedures using scheduling system; while coordinating with both the physician's and parent's schedules Complete computer aided, on-line registration screen with parent/guardian via telephone or in person in professional & courteous manner. Collect accurate demographic and insurance information. Update systems as needed in accordance with department standards for registration accuracy Counsel parents or refers parent to Financial Information Center (FIC) for establishing payment schedule or method of payment. Responsible for information distributed via email; check work email a minimum of 3 times daily and respond to inquiries within 24 hours (or next business day) Verifying Insurance/ AuthorizationVerify insurance eligibility using applicable eligibility system. Ensure that managed care carve outs (ie: lab and radiology) are adhered to. Notify insurance companies or review agency as required by hospital contract and document notification as defined by policy. Obtain authorizations as needed with clinical information; document authorization in the patient account accordingly. Notify parents of the need for completed insurance referral form or pre-authorization prior to scheduled/unscheduled appointment. Performance Improvement, Mentoring, and TrainingMonitor and correct registration errors on a daily basis ensuring quality standards. Provide input to manager about registration errors for ongoing training purposes. Work with manager to reduce registration and authorization denials. Provide expertise to peers throughout the institution: collaborate with peers to ensure exams are scheduled appropriately. Productivity and QualityComplete calls in an accurate and timely manner; transfer calls to appropriate areas as needed; notify manager/supervisor of difficult calls (clarification re insurance, problem callers, etc. ); seek appropriate resources to solve problems effectively. Respond to patient portal work lists (i. e. appointment requests, fax queues, email requests, etc. ). Maintain high ACD Quality departmental standards including but not limited to scripting, abandonment rate, call to answer, availability. Anticipate customer service needs to "prevent fires". Program KnowledgeStay current on insurance company updates and changes provided by the Financial Clearance Center. Understand Call Center functions, staffing and processing; complete all required fields of information in the appropriate system. Learn and maintain working knowledge of current and new systems. Organizational AccountabilitiesOrganizational Accountabilities (Staff) Organizational Commitment/Identification Anticipate and responds to customer needs; follows up until needs are met Teamwork/Communication Demonstrate collaborative and respectful behavior Partner with all team members to achieve goals Receptive to others' ideas and opinions Performance Improvement/Problem-solving Contribute to a positive work environment Demonstrate flexibility and willingness to change Identify opportunities to improve clinical and administrative processes Make appropriate decisions, using sound judgment Cost Management/Financial Responsibility Use resources efficiently Search for less costly ways of doing things Safety Speak up when team members appear to exhibit unsafe behavior or performance Continuously validate and verify information needed for decision making or documentation Stop in the face of uncertainty and takes time to resolve the situation Demonstrate accurate, clear and timely verbal and written communication Actively promote safety for patients, families, visitors and co-workers Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance Primary Location: Maryland-Silver SpringWork Locations: Dorchester 12200 Plum Orchard Dr Silver Spring 20904Job: Administrative Support / Customer ServiceOrganization: FinancePosition Status: R (Regular) - FT - Full-TimeShift: DayWork Schedule: 8:30am-5pmJob Posting: Dec 11, 2025, 7:13:52 PMFull-Time Salary Range: 37336 - 62046. 4
    $30k-34k yearly est. Auto-Apply 1d ago

Learn more about representative jobs

How much does a representative earn in Baltimore, MD?

The average representative in Baltimore, MD earns between $28,000 and $89,000 annually. This compares to the national average representative range of $23,000 to $55,000.

Average representative salary in Baltimore, MD

$50,000

What are the biggest employers of Representatives in Baltimore, MD?

The biggest employers of Representatives in Baltimore, MD are:
  1. Johns Hopkins Medicine
  2. Contact Government Services, LLC
  3. A Better Today Recovery Services
  4. AMFM Healthcare
Job type you want
Full Time
Part Time
Internship
Temporary