Representative jobs in Baytown, TX

A well-established industrial company is seeking a proactive and skilled Customer Service Representative to join their team. This role plays a key part in supporting customers and internal teams through exceptional communication, organization, and project management skills. The ideal candidate thrives in a fast-paced environment, is proactive, and can effectively manage multiple priorities. Location: Houston, TX Salary: $70,000-$80,000 Position Type: Direct Hire Responsibilities: Manage the full order process from receipt through fulfillment, ensuring accuracy and timeliness. Coordinate with internal departments - including sales, operations, and logistics - to ensure smooth order execution. Track and follow up on pending information or documentation to keep projects and orders moving forward. Prioritize workload and respond quickly to changing demands or urgent requests. Provide excellent customer service and maintain strong relationships with clients. Maintain detailed records and ensure all systems are updated accurately. Collaborate cross-functionally within the warehouse and office to resolve issues efficiently. Requirements: Minimum of 5 years of customer service or order management experience, ideally in a manufacturing, distribution, or industrial environment. Proven ability to prioritize tasks, manage time effectively, and stay organized in a fast-paced setting. Strong communication and problem-solving skills; able to think quickly and adapt. Experience with project management or coordinating multiple moving parts preferred. Industry experience in chemicals or chemical sales support is a plus but not required. Proficient in Microsoft Office and ERP/order management systems. Must be able to work fully on site and collaborate closely with team members across departments.

Seeking a driven and passionate Inside Sales Specialist to cultivate and retain our valued client base. This role is crucial in ensuring member satisfaction and driving growth. Key Responsibilities: Master and effectively communicate the value proposition and benefits of membership across all tiers through phone and email communication with members. Proactively engage with members considering cancellation, actively listening to their concerns and presenting tailored solutions and offers to encourage retention. Convert trial members into paid subscribers by highlighting the long-term value and advantages of a paid membership. Respond to inquiries from prospective members via phone and email, providing comprehensive information about membership options and guiding them through the application process. Maintain expert-level knowledge of all membership benefits, tiers, and offers. High volume calls Qualifications: 5+ years of proven sales experience in a fast-paced environment, with a strong focus on retention. Exceptional phone and professional written communication skills. Strong background in sales and customer retention. Experience with a subscription-based business model is highly preferred. Demonstrated experience working with executive-level clientele. Highly self-motivated with a strong work ethic and a results-oriented mindset. Excellent verbal and written communication skills; comfortable with both email and phone communication for effective problem-solving. Ability to thrive both independently and collaboratively within a fast-paced team environment. HOUWD51 Interested candidates please send resume in Word format Please reference job code 136165 when responding to this ad.

Role: Junior Sales Representative Job Summary: The Jr. Sales Representative will be responsible for developing and growing IKO sales with distribution customers, frequently contacting roofing contractors, remodelers, builders, and architects to drive demand, managing territory pricing in competitive situations, training and presenting products and programs to qualified distributors, and managing customer accounts receivable balance and deductions. LOCATION Houston, TX Benefits Health Insurance (includes teledoc, virtual health, FSA, HCSA & other benefits) Dental Insurance Vision Insurance Life Insurance Health Spending Account Employee Support and Mental Wellness Short term disability 401k Match Paid Vacation Floating Days Employee Assistance Program Employee Engagement Events Awards and Recognition Tuition reimbursement Service Awards Employee Perks & Discounts Job Responsibilities Develop relationships and grow sales with assigned distribution customers in territory. Frequently contact roofing contractors, remodelers, builders, and architects to drive demand. Present products and programs to qualified distributors and end users on a weekly basis. Perform product knowledge (PK) training sessions with customers. Manage territory pricing based on competitive situations. Submit weekly Intelligence Reports in a timely fashion. Manage customer accounts receivable balance and deductions. Investigate and process product quality complaints in territory. Organize and execute a business plan to meet territory sales goals and customer needs. Utilize approved sales/marketing tools within budget. Qualifications Must have a valid driver's license in good standing. Bilingual (English and Spanish) a strong asset Must be willing to consider relocation for future opportunities. Demonstrated attention to detail and professional attitude. Demonstrated proficiency in the use computer programs such as Microsoft Office products. Demonstrated excellent interpersonal, communication and presentation skills. Detail oriented with a personal commitment to task completion. Demonstrated ability to work effectively independently as well as in a team environment. Demonstrated ability to calling primarily on the end user and performing “pull through” sales techniques. Demonstrated track record of meeting and exceeding sales goals. WORK AUTHORIZATION AND TRAVEL: Up to 80% travel may be required. #LI-TM1

Sales Representative - Texas Helical Pile Manufacturer and Installer We are seeking a full-time Sales Representative to support our expanding helical pile operations in the east Texas Triangle. The ideal candidate is motivated, results-driven, and at a minimum has a basic understanding of construction methods. Responsibilities Develop and maintain relationships with contractors, engineers, and project partners Generate new business through outreach, networking, and site visits Provide product knowledge and support related to helical pile applications Prepare quotes, proposals, and follow-up communications Represent the company professionally at meetings, trade shows, and job sites Qualifications Basic understanding of construction methods Strong communication and relationship-building skills Self-motivated, organized, and driven to meet sales targets Sales experience in construction or related industries is a plus What We Offer Salary + commission commensurate with experience 401(k) program Company vehicle provided for business use Opportunity to grow with an expanding operation

We are seeking a driven and results-oriented Outdoor Sales Representative to join our growing team. This role is ideal for a motivated professional who thrives on building client relationships, closing deals in the field, and representing the company with confidence and integrity. You'll be the face of our company across job sites, vendor locations, and client meetings-generating business through in-person engagement and follow-ups. Key Responsibilities Identify and pursue new business opportunities through field visits and outbound prospecting Build and maintain strong relationships with contractors, developers, and project managers Conduct site visits to assess client needs and propose tailored solutions Deliver product and service presentations, proposals, and bids Negotiate pricing, terms, and contracts in line with company policies Collaborate with internal teams (operations, estimating, marketing) to support client success Track sales activities and maintain detailed CRM records Represent the brand with professionalism at trade shows, industry events, and client meetings Qualifications 2+ years of experience in B2B sales, field sales, or construction-related industries Proven track record of meeting or exceeding sales targets Valid driver's license and willingness to travel extensively within the assigned territory Strong verbal communication and presentation skills Ability to work independently and manage time efficiently Preferred Skills Knowledge of the construction, equipment rental, or civil sitework industries Familiarity with CRM tools (e.g., HubSpot, Salesforce) Technical understanding of sitework services or heavy equipment Bilingual (English + Spanish) is a plus Resilient, persistent, and self-motivated personality

Our client is a well-established plumbing supplies company, with over 35 locations in the state. They are currently looking to hire an Inside Sales Representative to assist customers with in-depth product knowledge and ensure quality service. The Inside Sales Representative will provide exceptional service, process sales transactions, and ensure that client needs are met efficiently and accurately. This role requires strong customer service skills, product knowledge, and the ability to thrivein a fast-paced work environment. This Role Offers: Competitive annual base salary, a comprehensive benefits program, including medical, dental, and vision insurance with prescription coverage. 401(k) and retirement cash account plans to help you save for the future. Life insurance coverageto provide financialsecurity for you and your loved ones. Pre-tax flexible spendingaccounts for healthcare and dependent care expenses. Well-establishedcompany with ample opportunity for professional growth. Focus: Engage and support customers throughout their purchasing journey, providing exceptional service and guidance. Efficiently process sales orders, ensuring precision and attention to detail. Offer customers comprehensive and up-to-date information about product specifications and pricing, empowering them to make informed decisions. Collaborate with the team to deliver outstanding customer service, handling phone inquiries and addressing customer needs with enthusiasm and expertise. Maintain a visually appealing and well-stocked displayarea, showcasing diverse range of plumbing suppliesand ensuring customers have easy accessto what they need. Prepare orders for delivery with utmost accuracy,ensuring items are carefully selected and properly packaged for shipment. Adhere to company policies when processing cash sale returns and efficiently manage refund paperwork. Sustain a well-kept and hospitable counterarea, cultivating an inviting environment that amplifies the overall customer experience. SkillSet: Completion of high school or an equivalent level of education. 1+ years of wholesale distribution and plumbing industryexperience. Excellent customer service and communication skills, and strong relationship- building abilities. Capability to assesscustomer needs, proposeprofitable resolutions, and skillfully concluding sales transactions. Ability to safely maneuvera forklift and handle diversematerial-handling equipment. In-depth understanding of the product line or the capability to quickly gain comprehensive knowledge. Ability to navigate essentialcomputer functions, along with workingknowledge of Microsoft Office suite. Demonstrate a proactive attitudeand willingness to support team members in various tasks as needed. About Blue Signal: Blue Signal is an award-winning, executive search firm specializing in sales C business development recruiting. We have a strongtrack record of finding top-performing talent in areas such as sales leadership, account management, and business development strategy. Learn more at bit.ly/3NNY1wM

Allied Title & Escrow is one of the fastest-growing title companies in the country, expanding rapidly across 12+ states. We are looking for a motivated, professional, and relationship-driven Sales Representative to join our Houston team. This role focuses on converting warm title leads by educating clients on the Allied difference and ensuring smooth title processing from contract to close. This is an ideal position for someone who thrives on phone interaction, enjoys helping clients navigate the home-buying process, and wants to grow their career with a company known for exceptional service-backed by more than 15,000 five-star reviews. You'll work closely with our Growth Manager in this position and will be pivotal to the growth of the company. Day-to-Day Job Responsibilities The Sales Representative will be responsible for lead outreach, inbound call handling, and guiding clients through the benefits of using Allied Title & Escrow. You will serve as a key communicator for buyers, sellers, and agents, helping convert warm title opportunities into closed transactions. Daily expectations include: Make 30-40 outbound calls per day to warm leads, clients, and agents regarding title insurance needs. Receive incoming calls from clients inquiring about title, escrow, or contract questions. Clearly explain Allied's value proposition, including our customer-experience-driven approach and industry-leading service record. Track and follow up with leads to ensure they capitalize on available title discounts, prepaid title products, or incentives. Document all outreach and client interactions in CRM systems to ensure accurate and timely tracking. Identify opportunities to educate consumers about Allied's services, process timelines, and benefits. Assist with general customer service needs, including answering questions about contracts, next steps, and title processes. Maintain a high standard of professionalism and communication while representing Allied Title. What We're Looking For 1-2 years of experience in sales or customer service. Strong communication skills and a natural ability to build rapport over the phone. Highly organized, dependable, and comfortable managing multiple ongoing conversations and follow-ups. Experience with CRM tools or sales-tracking software. Ability to work hybrid from our Houston office. A self-motivated, positive attitude with a desire to hit goals and contribute to team success. Reliable transportation for occasional in-person meetings or trainings. About Us In 2016, we noticed that the title industry was outdated and didn't prioritize the customer. We knew we could do better. We set out to create a closing experience that celebrates homeownership the way it should be. What started as one office and two employees in the D.C. area has grown into 50+ team members across 12 states, earning 15,000+ five-star reviews along the way. We are proud of the service, culture, and innovation we've built-and we're just getting started. Vision: To be the BEST, not the biggest, title company there is.

About Us For over 50 years, Preston Rentals has provided rental equipment services to the construction industry. Our customers know they can Count On Us for their specialized equipment needs. Preston Rentals has a proud history spanning multiple continents and locations, yet our people and reputation are consistent no matter where you find us. We are trusted, reliable, and offer exceptional customer service and quality equipment. We work hard to get the job done, never compromising on quality or safety. Our customers can always Count On Us to deliver the best. Job Overview We're seeking an energetic, results-driven Outside Sales Representative who embodies a “Win-It-All” attitude and has a passion for the commercial construction industry. If you're highly driven based out of Houston TX and persistent in breaking into new accounts-when the door is shut, you find the window, and if that's locked too, you carve your own path, this role is your next big move. You should bring a solution-focused, team-oriented mindset, always asking, “How can we make this happen?” This is an excellent opportunity for someone who is technically minded, polished in communication, dependable, and committed to a customer-first approach with exceptional follow-up skills. Key Highlights Go-getter mentality with a “Win-It-All” attitude 60% new business development / 40% client relationship management Proven success in solution selling within technical or industrial sectors Crane rental or sales experience is a major plus Key Responsibilities Business Development: Proactively identify, pursue, and win new business opportunities by developing and executing strategic, data-driven sales plans to exceed revenue targets and grow market share. Prospecting & Outreach: Research and engage potential new customers and dormant accounts through strategic cold calling, lead qualification, and appointment setting. Customer Relationships: Build and maintain strong, long-term client relationships through exceptional communication, follow-up, and service delivery. Collaboration: Partner closely with internal teams to ensure seamless onboarding and ongoing client satisfaction. Market Intelligence: Leverage industry insights and field data to influence business decisions and shape sales strategies. Brand Representation: Attend industry events, networking forums, and trade shows to promote the Preston Rentals brand and expand your professional network. Experience & Qualifications 3-5 years of B2B sales experience with a proven track record in the commercial construction industry. 2+ years of project management experience (asset). Strong skills in client acquisition, negotiation, and long-term relationship management. Demonstrated success in solution selling and navigating complex sales cycles. Crane or hoist rental/sales experience is highly desirable. Technical aptitude or familiarity with construction equipment solutions. Bachelor's degree in Business, Engineering, or a related field (preferred). Polished communicator-professional, diplomatic, and confident when engaging customers. Self-starter with strategic thinking, accountability, and a high degree of dependability. Based in Houston Texas area with the ability to travel up to 60% across the South Central US region. Why Preston Rentals? Join a team that values drive, teamwork, and excellence. At Preston Rentals, we don't just provide lifting solutions-we build partnerships that elevate projects and careers. If you're ready to win, grow, and make an impact, we'd love to hear from you. 👉 Apply now and let's build something great together.

Job Title: Outside Sales Representative Department: Sales Reports To: Vice President The Outside Sales Representative is responsible for driving sales growth in the lumber and building materials (LBM) and millwork sectors by cultivating relationships with builders, contractors, and trade professionals. This role involves providing expert guidance, creating tailored solutions, and ensuring customer satisfaction while maximizing revenue opportunities. The ideal candidate will possess strong communication skills, a proactive approach, and deep industry knowledge to consistently meet sales targets and support company growth. Key Responsibilities: Customer Acquisition & Relationship Management: Proactively identify and engage with builders, contractors, and trade professionals to expand the customer base within the LBM and millwork markets. Build strong relationships that foster trust, loyalty, and repeat business. Sales Execution: Promote and sell lumber, building material packages, and millwork solutions tailored to specific project needs. Prepare and present accurate quotes, proposals, and material takeoffs aligned with customer requirements. Profitability & Negotiation: Negotiate pricing and terms to close sales while maintaining company profitability goals. Ensure all customer orders meet margin requirements and contribute to overall financial performance. Industry Expertise: Stay informed on LBM and millwork product offerings, market trends, and building codes to provide expert advice and solutions. Represent the company at industry events and networking opportunities to expand the client base. Collaboration & Fulfillment: Work closely with internal teams-including purchasing, operations, and delivery-to ensure seamless order fulfillment and customer satisfaction for LBM and millwork products. Sales Reporting & CRM Management: Maintain accurate records of customer interactions, sales activities, and project details using Bistrack. Monitor and report on sales performance, ensuring monthly and quarterly targets are met or exceeded. Qualifications: Experience: Proven experience in sales within the lumber and building materials industry, with a strong understanding of millwork and related products. Skills: Excellent communication, negotiation, and relationship-building skills. Strong organizational and time management abilities with a focus on meeting deadlines. Technical Proficiency: Proficiency with ERP tools and Microsoft Office Suite. Familiarity with CRM systems and quoting software. Knowledge: Understanding of local building codes, construction processes, and product specifications related to LBM and millwork. Benefits: Health, dental, and vision insurance Cafeteria plan available for supplemental benefits Employee retirement plans with up to 4% company match Paid time off and holidays Employee discounts on products Opportunities for career growth and development

As a Client Retention Associate, you will gain a strong foundation in specific industries and tax, in addition to developing your critical thinking skills. You will also develop a strong understanding about our firm's mission and purpose, the professional services industry, our unique client-centric culture, and how we serve and engage our CPA partners, clients, and industry partners. You will participate in client engagement discussions and learn about a wide variety of industries, our various service lines, and business methodologies with the goal of managing current clients and re-engaging with inactive clients. You will develop service line-specific and industry-specific skills and work directly with C-level executives and CPA firms in various markets as part of a high-performance team. As a national premier consulting firm, alliant is focused on providing solutions to help businesses transform and thrive. alliant offers six different service lines to our clients and this role manages and re-engages with clients for all service lines. Responsibilities • Account management of existing clients • Proactively reach out to inactive clients to rekindle relationships and encourage their return • Communicate our services and educate business owners and executives on the value we can bring to their organization in the form of credits and incentives as well as other services we provide • Schedule client meetings, conference calls and follow-up appointments with great attention to detail • Track outstanding proposals and follow-up with clients until proposal is signed • Maintain client relationship management (CRM) database Qualifications • Bachelor's degree required • Preferred 1+ year of experience in a fast-paced, consultative sales role • Results-oriented, competitive, and driven to achieve activity and revenue goals • Dynamic verbal communication, robust active listening, and excellent presentation and writing skills • High sense of urgency with the ability to meet deadlines and changing priorities • Collaborative and team focused • Receptiveness to performance feedback within a team environment is essential • Proficiency with Microsoft Office Suite and other relevant software applications • Candidate must reside or relocate to Houston, TX alliant offers a comprehensive compensation and benefits package including 100% employer paid medical/dental premiums for single coverage, 401(k) matching, PTO, company provided life insurance and disability, onsite gym and group fitness classes, paid covered parking, daily allowance for onsite café and Starbucks, and more! Do Work That Matters. Alliant ***************************

Purpose of Role The Order Fulfilment Representative (OFR) manages the day to day relationship with the customer/dealer, responding to their inquiries and providing prompt and accurate information regarding Tait product and services as well as processing standard sales and service orders, returns, credits, demonstration equipment, and all related invoicing. The OFR will manage the entire order cycle to enhance business development and ensure sustainability and customer satisfaction includes planning, coordinating and monitoring logistics operations such as warehousing, inventory, transportation. This is a key role working closely with customers to build trusting relationships and provide a high standard of service while ensuring smooth operations aiming for maximum efficiency. Communication skills are a must along with efficient record-keeping abilities and a customer-oriented approach. Scope of the Role Check orders for configurations, pricing/discounts, Incoterms, T&Cs, and delivery requirements. Process all customer orders in a timely manner in the ERP system using the appropriate order type. Ensure contract review (where required) is complete and that commercial team approval is sent. Check availability of Tait product and third party supplier, raising purchase orders where appropriate. Plan and coordinate orders, to ensure orders deliverables are met. Communicate any production delays and revise dates to customers and management. Provide information to management and other interested parties on order history and current orders. Confirm orders and delivery dates back to the customers. Coordinate ERP corrections with product/pricing teams. Maintain and update filing system for both outstanding and shipped orders. Resolve any shipment discrepancies, damages, or errors during the course of a delivery. Invoice customers in ERP and send invoices to appropriate party and copy finance team. Process credit and material returns with proper approvals in a timely manner. Provide regular progress reporting to both the sales team and management on status of orders. Provide support, follow up and backup (where required) to the sales team. Provide backup (as required) for receipting repairs upon arrival for store. Validate repair induction requests and initiate documents/updates. Manage and tracks repairs (customer and internal) through the repair cycle. Provide updates to the master repair tracking list with current status and issues. Manage ERP system to extract customer delivery dates for warranty requirements. Apprise repair team of issues/special requirements status and warranty entitlements. Resolve information deficiencies and updates system with data as appropriate. Create accurate and complete ERP quotations for billable repairs when required. Validate work completion for repair orders before closure and invoicing. Rectify problems such as damages, shortages and non-conformance to specifications. Monitor repair cycle time to meet performance metrics. Generate reports from company system, review data, and assist with monthly reports. Compile and distribute weekly serial number report to primary customers and answer any questions. Compile and distribute weekly order tracking report to customers and answer any questions. Manage demo equipment to ensure that the correct product meets requirements of evaluation. Assist standardizing work processes within ERP for logistics. Prepare expenditure requests for Tait and third party to fulfill customer service orders. Provide purchase orders to vendors along with Tait T&Cs. Receipt in goods/services to allow payables to process payments. Dispatching and Export Documentation Prepare required export documentation in accordance with the sales order requirements. Liaise with Stores Controller to ensure customer sales and service orders are dispatched in time, accurately and any special instructions are actioned. Negotiating with manufacturing to expedite orders (when required) to meet customer's deadlines. Organise shipments (when required) by processing pickings lists and liaising with dispatch. Work with freight companies to expedite & track shipments and resolve issues. Upload tracking information and proof of delivery to customer's tracking site (if required) and ERP. Daily purchase components required for repair from TL or Third party companies. Daily purchase safety stock converted through ERP requisitions. Sales and Customer Support First point of contact for all customer inquiries product availability, pricing, delivery, and repairs. Maintain a day to day contact with all relevant people in the appropriate sales regions. Investigate and solve customer and supplier problems. Update and maintain the CRM (if applicable) in an accurate manner as directed by your manager Update and maintain the ERP in an accurate manner for the customer's orders. Preparation of quotations and coordination of tender documents to ensure deadlines are met. Follow up with customers for any outstanding repair quotations and advise repair team. Follow-up with customer's order quotations to secure orders or establish reason why lost. Regular calls with customers for support and to encourage new sales. Work with accounts team to monitor customer payments. Opening/maintaining/closing electronic job files and records. Take an active role in looking for improvement opportunities in procedures and customer service. Team Member Responsibilities In consultation with your Manager: Establish the most appropriate work and project related goals for you personally. Ensure that these goals can be directly related to the team plan and our own development needs. Break these goals down into specific, measurable and achievable objectives for yourself. Demonstrate habit of making plans, taking action and learning from those plans and actions. Work with your Manager to annually produce your Personal Development Plan and review regularly. Accomplish assigned duties in accordance with ISO processes. Raise tickets in quality tool capturing customer issues and assist with corrective action as required. Performance Measurements Acknowledge customer orders within two (2) hours. Process customer's standard sales orders on ERP within eight (8) business hours and provide order confirmation to customer with planned delivery dates within sixteen (16) business hours (non-standard products or new packages measured separately.) Process customer's repair and return orders within four (4) business hours. Process orders with 99% accuracy for pricing and product. Sales orders delivered in full and on time (IFOT) with 99% accuracy. Repair orders delivered in full and on time (IFOT) with 98% accuracy. Invoice customers within eight (8) hours of availability to process.

Job Description Who we are: Global Healing Center is a leading manufacturer, distributor, and retailer of healthy living products, specializing in cleansing and detoxification. Our mission: create and market the best products possible, help as many people as we can through education, and provide customers with solutions to live a healthy lifestyle. Check us out at *************************** if you are truly interested in working with us. Here's the job: Customer Satisfaction Representatives are responsible for helping customers on the phone, by email, live chat, or in person with all of their product or account needs. This requires a thorough knowledge of our products and recommended protocols in order to provide timely and accurate information to incoming customer inquiries, order status and product knowledge requests (don't worry, we'll teach you). **This position requires you to be on site at our HQ in Houston, TX. Responsibilities: Resolves customer concerns via phone, email, live chat, or social media; Assists customers with the placement of orders, exchanges, or refunds; Helps with complaints, errors, account questions, billing, cancelations, and other queries; Identifies and assesses the customers' needs to achieve satisfaction; Provides accurate, valid, up-to-date and complete information about products; Meets individual and CSR team satisfaction targets; Provide appropriate solutions and alternatives to customers within the specified average time limits; Goes the extra mile to engage and satisfy customers; Greets and follows up with walk-in customers; Creates and updates customer accounts; Ensures proper customer satisfaction is being delivered at all times; Most importantly, a practiced caring attitude that assists you to provide our valued customers with the best products and information. Requirements Minimum 2 years previous customer service experience or experience as a client service representative; At least 1 year of call center experience; High School Diploma or GED; Excellent written and verbal communication; Proven track record of over-achieving goals or going above and beyond; Possess a willingness to learn; Customer orientated with the ability to adapt/respond to different types of customers; Bilingual CSR (English & Spanish) Bonus: Knowledge of natural health industry; Actively embraces healthy living; Benefits Paid Time Off (PTO); Company covered health, dental, vision, and life insurance; 5% 401(k) match plus an additional 4%; Wellness Bonus for gym, continuing education, preventative care and other reimbursements; Employee store credit; Company sponsored events; Fun team-building activities. **This position requires you to be on site at our HQ in Houston, TX.

Sales & Retention Representative Ezee Fiber is looking for a dynamic and customer-focused Customer Sales and Retention Representative to join our high-energy team. In this role, you will handle both inbound and outbound sales and retention efforts, assisting new and existing customers with their internet service needs. Job Description As a Representative, Sales and Retention agent, you will play a key role in both acquiring new customers and retaining existing ones. You will be responsible for: Responsibilities: Outbound dialing to prospective customers, introducing them to Ezee Fiber services and converting leads into new sales. Handling inbound sales and retention calls, assisting existing customers with service inquiries, upselling additional products, and ensuring a seamless customer experience. Engage with customers to build trust and establish long-term relationships. Identifying customer needs and offer solutions to ensure satisfaction and loyalty. Collaborating with contact center, marketing, and other departments to drive business growth and support the business goals. Educate customers on Ezee Fiber's high-speed fiber internet and available service options. Meet or exceed sales and retention targets through effective communication and problem-solving. Other duties as required. Experience/Qualifications Previous sales or customer service experience (preferably in a contact center or telecommunications environment). Strong persuasion and negotiation skills, with the ability to confidently handle objections and close sales. Excellent communication skills, both verbal and written, to effectively engage with customers. Ability to build rapport quickly and create a positive customer experience. Problem-solving skills to address customer concerns and retain existing customers. Comfortable with outbound sales calls and working in a goal-driven environment. Basic computer proficiency, including CRM systems and call center software. Ability to multi-task and stay organized in a fast-paced setting. A team-oriented attitude with a willingness to collaborate across departments. Preferred but not required: Experience in telecommunications, internet services, or a similar industry. Familiarity with sales techniques and customer retention strategies. Pay & Benefits Competitive compensation package Health, Dental and Vision insurance 401k match Paid time off and other generous benefit programs Why Join Us At Ezee Fiber, we are committed to fostering a diverse and inclusive environment where innovation thrives. As the Sales & Retention Representative, you will play a critical role in building a new function that directly impacts our company's growth and success. Join us and shape the future of the telecommunications industry with a team dedicated to excellence and innovation.

Job Type: Full-time; Salary: $16.00 Who We Are: Are you looking to work in a fast-paced, supportive environment? Have you been trying to find a role that challenges you and gives you applicable skills to use in your career? You've come to the right place! You can make a direct and positive impact by helping patients access mental health care and supporting mental health practitioners to run successful and sustainable practices. Mindful Support Services is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers across the Pacific Northwest. Since opening in 2011, we have added over 2,000 providers throughout our 17 locations, and we are continuing to grow! We encourage you to apply if you have had customer service experience in ANY fast-paced industry! About the Role: This role is internally called "Client Support Specialist" and serves as the initial contact for new client intakes and appointment scheduling. The Client Support Specialist is trained to pair new clients with the provider that best fits their needs. They also build healthy relationships with clients over the phone by educating and setting expectations about insurance, authorizations, payments, and individual provider policies. Client Support Specialists perform an essential function in improving our community's access to mental health care. No prior medical or insurance experience is required; in-depth training is provided by the skilled and supportive team. Responsibilities: Create a warm and welcoming phone call for new clients calling to access mental healthcare for the first time. Match new clients with the mental health provider that best suits their needs. Communicate clearly and effectively. Demonstrate excellent attention to detail when entering client data. Meet personal/team qualitative and quantitative goals. Assist with emotionally challenging phone calls and refer clients in crisis to the appropriate resources. Educate clients about insurance, authorizations, provider policies, and payments. Requirements Who We Hire: Customer Service Experience: 2+ years of experience in a fast-paced customer support role. Resilience: Navigate challenging conversations with empathy and maintain composure while supporting clients facing minor or severe mental health issues. Growth Oriented Mindset: Embrace challenges, seek continuous improvement, be open to feedback and learning opportunities. Strong Communication Skills: Communicate clearly and effectively over the phone, email or Microsoft Teams. Multitasking and Time Management: Handle multiple tasks, setting priorities, and managing time efficiently. Problem-Solving Skills: Match clients with the appropriate provider based on their needs once trained. Positive Attitude: Maintain a positive and professional attitude, even in challenging situations. Commitment to Community: Passion for improving access to mental health care in the community. Schedule: Full-time Team rotates opening, mid, and closing shifts during operating hours of 7:30am-8:10pm. Rotating weekend shifts 8am-5pm, every 1-3 weeks Benefits We provide our full-time employees with: 75% coverage of health, dental, and vision insurance 15 PTO days accrued annually 6 paid holidays per year 401k matching Life Insurance Professional development training and opportunities for advancement We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health! It is a conflict of interest for an employee of Mindful Support Services to be a current client of Mindful Therapy Group. We request that individuals who are receiving clinical services at Mindful Therapy Group wait until their care is discontinued before beginning employment. Job Type: Full-time; Salary: $16.00 Hiring multiple candidates for this position as we grow as a company!

The Call Center Representative is responsible for providing timely and professional customer service to incoming phone calls specifically for appointment scheduling. The Call Center Rep will answer incoming calls for lab results, refill requests and schedule patient appointments, manage the provider's schedules in all medical departments according to set protocol of each department and direct all incoming calls of the call system in a manner that will enhance corporate image and increase customer satisfaction. In occasion to serve as back up for Front Desk staff shortage by performing any front office duties under the direction of the Site Supervisor. QUALIFICATIONS: * High School Diploma or GED. * Bilingual- English/Spanish is required. * Able to work a flexible schedule. * Previous experience in a Medical Setting preferred. * Ability to manage multiple phone lines and incoming calls in timely manner. * Ability to read and interpret documents, such as policies, procedure manuals, and reports. * Data entry proficient. * Experience with Electronic Medical Records Systems Preferred * Minimum of 2 years Healthcare Call Center experience or 2 years of Customer Service Call Center experience. * Professional and Positive attitude and able to communicate with all levels of management and more importantly with our patients. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Responsible for answering incoming calls in a courteous and professional manner, address questions and route calls accordingly. * Takes all incoming calls, facilitates patient needs, and documents all communication into the chart. * Always ensure patient confidentiality. * Schedule all appointments for all departments and clinics based on approved protocol for each department's registration area into the Practice Management System. * Responsible in assisting and maintaining the patients' demographic information and insert new/updated clinical and administrative documentation in charts. * Ensures that all patients inquiries are advised on the sliding fee scale and makes adjustments accordingly. * Gathers third party payment information, records charges, and bills patients for services provided as indicated on the encounter form. * Processes the charge entry into the Electronic Medical Records system. * Schedule all incoming phone appointments using specific protocols for each department/ provider with a high degree of accuracy. * Verify via the telephone all patient information including demographic, insurance and payment balance according to policy and instruct patients accordingly in preparation of their appointment such as the need to come in early if they need to be put on the sliding fee scale, what payment method are accepted and reminders of co-payment need to be paid at the time of service for privately insured patients. * Receives requests from pharmacy or other providers and contacts patients with messages, to include scheduling of appointments, lab orders, or other needs, and complete documentation. * Assists with lab callbacks or other clerical/phone tasks. * Addresses incoming calls for lab results and schedules follow up appointments according to directions of provider. * Alerts Site Supervisor of any pending patient requests for refills, lab results, or any other requests that have not been addressed by clinical staff or providers in a timely manner outlined by the "Telephone Triage Guide". * Provides excellent internal/external customer service. * Performs other duties as assigned. * All Health Center staff members have emergency and disaster response responsibilities. Participates in all safety programs which may include assignment to an emergency response team.

For over 50 years, Texas Water Utilities has been a trusted provider of water and wastewater utility services. Today, we serve over 143,000 customers in 207 Texas communities. Our service area reaches throughout the state of Texas from Mitchell County in central Texas to Matagorda on the Gulf Shores. It all starts with our people - proud members of their communities, dedicated to delivering safe, reliable, and cost-effective water utility services. Purpose of the Job Is responsible for providing excellent customer service and support to customer by handling inquiries, resolve complaints, process orders, and provide information about services. Resolves or escalated customer issues and works closely with other departments, such a field operations, and meter to cash, to ensure customer satisfaction. Strong communication, problem-solving, and multitasking skills are essential for this role. Job Responsibilities Follow process workflows Handle cash payments Perform billing functions Provide quality customer service Respond to inquiries Competencies Delivering High Quality Work Supporting Coworkers Communicating Effectively Serving Customers Education H.S. Diploma or GED in General Certifications Physical Requirements Office-Based Role Work Experience 2-3 years in customer care is required. We are a proud Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any characteristic or condition protected by Federal, state, or local law. We are an E-Verify participating employer.

** Full Time and Part Time Available Primary Job Function In order to help Texas Bay Credit Union (TBCU) stand out as a leading financial institution the Call Center Representative is responsible for assisting members over the phone with financial transactions and delivering exceptional member service. Essential Duties and Responsibilities Respond to all inquiries, complaints, and questions from callers in a courteous and professional manner. Maintain confidentiality concerning member accounts and credit union business. Keep abreast of all credit union products and services to the extent that you are able to answer all member questions. This includes marketing promotions, membership eligibility, general knowledge regarding loan servicing, accounting inquiries, rates, etc. Research member accounts as needed and follow-up with members in a timely manner. Actively promote and sell credit union products and services by recognizing member needs and matching services and products according to needs. Maintain proper documentation for tracking. Maintain daily log of incoming phone calls. Participates in the Performance Reward Program. Other Duties and Responsibilities Processing emailed loan applications, processing verifications of deposit, and retrieving and responding to emails from members. Play an active part in helping credit union teams function smoothly and efficiently. Stay alert to potential problems and propose changes to policies and programs. Back-up other coworkers as needed. Perform other duties as assigned or needed. As an employee of a “Essential Business” (as defined by Texas's Executive Order GA 14), employees are expected to continue to report to work as scheduled during state issued emergency declarations. Comply with all Federal, State, and Local regulations. Required Knowledge A high school education of GED One year to three years of similar or related experience, previous call center experience preferred Completion of required training courses Proficient in MS Office and computer skills Required Abilities Attention to detail and strong organizational skills Analytical, problem resolution, and decision-making skills Strong verbal and non-verbal communication skills Must be self-motivated and a quick learner Must be able to multi task and work well in a fast-paced environment Excellent member service skills Demonstrate all Texas Bay Core Values Demonstrate the ability to maintain confidentiality and exercise discretion Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. The employee is regularly required to walk, sit, reach with hands and arms, kneel, talk, hear, and climb stairs. The employee must occasionally lift and/or move 10-15 pounds. This position requires viewing of computer monitor for extended lengths of time and travel to and from all credit union offices. Disclaimer The above information on the description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Cellular Sales Call Center Representative Customer Service | Business Development Cellular Sales is Growing! Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best? We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+. JOB DESCRIPTION Summary/Objective Provide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity. Essential Functions Follow up on distributed leads Generate store traffic and contribute to the markets success Handle customer inquiries both by phone and text Support sales force by generating sales leads Follow communication scripts when handing different topics Research required information using available resources Provide customers with product and service information Candidates should be able to take feedback and criticism to improve productivity and character Competencies Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands Must be able to sit for long periods of time The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Position Type/Expected Hours of Work This is a full-time position. Travel No travel is expected for this position. Required Education and Experience High School diploma or GED Preferred Education and Experience Previous office experience Proficient in Microsoft Office Knowledge of customer service principles and practices Experience in a call center or customer service environment Data entry and typing skills (including 10 key) Essentials Positive attitude High school diploma or equivalent; college degree preferred Minimum two years of related work experience Effective communication skills Interest and understanding of technology products and services Business ownership mentality Compensation The highest in the wireless industry

** Full Time and Part Time Available Primary Job Function In order to help Texas Bay Credit Union (TBCU) stand out as a leading financial institution the Call Center Representative is responsible for assisting members over the phone with financial transactions and delivering exceptional member service. Essential Duties and Responsibilities Respond to all inquiries, complaints, and questions from callers in a courteous and professional manner. Maintain confidentiality concerning member accounts and credit union business. Keep abreast of all credit union products and services to the extent that you are able to answer all member questions. This includes marketing promotions, membership eligibility, general knowledge regarding loan servicing, accounting inquiries, rates, etc. Research member accounts as needed and follow-up with members in a timely manner. Actively promote and sell credit union products and services by recognizing member needs and matching services and products according to needs. Maintain proper documentation for tracking. Maintain daily log of incoming phone calls. Participates in the Performance Reward Program. Other Duties and Responsibilities Processing emailed loan applications, processing verifications of deposit, and retrieving and responding to emails from members. Play an active part in helping credit union teams function smoothly and efficiently. Stay alert to potential problems and propose changes to policies and programs. Back-up other coworkers as needed. Perform other duties as assigned or needed. As an employee of a “Essential Business” (as defined by Texas's Executive Order GA 14), employees are expected to continue to report to work as scheduled during state issued emergency declarations. Comply with all Federal, State, and Local regulations. Required Knowledge A high school education of GED One year to three years of similar or related experience, previous call center experience preferred Completion of required training courses Proficient in MS Office and computer skills Required Abilities Attention to detail and strong organizational skills Analytical, problem resolution, and decision-making skills Strong verbal and non-verbal communication skills Must be self-motivated and a quick learner Must be able to multi task and work well in a fast-paced environment Excellent member service skills Demonstrate all Texas Bay Core Values Demonstrate the ability to maintain confidentiality and exercise discretion Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. The employee is regularly required to walk, sit, reach with hands and arms, kneel, talk, hear, and climb stairs. The employee must occasionally lift and/or move 10-15 pounds. This position requires viewing of computer monitor for extended lengths of time and travel to and from all credit union offices. Disclaimer The above information on the description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.