Representative jobs in Cambridge, MA - 5,474 jobs

SUMMARY: Under supervision of the Manager Diagnostic Imaging Support Services is responsible for the integrity of the pre-registration and prior authorization processes for outpatient radiological services within Brown University Health. Coordinates and arranges for all outpatient radiology orders to ensure patients have received financial clearance from insurance companies and troubleshoot as needed. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: PRINCIPAL DUTIES AND RESPONSIBILITIES:Registers patients prior to scheduled appointments to obtain updated account information for accurate insurance billing. Confirms patient eligibility with insurance carriers/third party payors and obtains pre-authorization requirements in accordance with established medical policies.Coordinates and ensures appropriate insurance authorizations are obtained and/or received in a timely manner.Reviews, recognizes and understands clinical documentation from patient records pertinent to obtaining prior authorization as necessary. Analyzes orders, authorizations and records for discrepancies that may affect insurance coverage and/or denial of claims.Notifies and coordinates with ordering physicians and providers when peer-to-peer discussions are required to obtain prior authorization of services being denied by patients' insurance.Professionally communicates with various Brown University Health personnel to resolve billing issues, authorization denials and financial clearance of patient appointments.Provides mature, quality customer service to patients, their families and/or their representatives.Ensures all patients are financially cleared by insurance/ third party payor prior to their scheduled appointments. Performs other duties as assigned. MINIMUM QUALIFICATIONS: BASIC KNOWLEDGE:High school diploma or equivalent required. Knowledge of business systems, office procedures, computer skills, medical terminology and health insurance processes/terminology including, but not limited to, CPT and ICD-10 coding.Strong organizational skills, critical thinking and focus to detail required to manage high volume of radiologic orders requiring prior authorization and/or financial clearance.Analytical skills to evaluate effectiveness of work flow with the ability to make recommendations, develop and adapt to changes as necessary.Interpersonal skills necessary to provide effective communication with patients and other healthcare professionals within and outside of Brown University Health. EXPERIENCE:Two years of previous experience in health care environment with emphasis in health insurance billing and reimbursement, healthcare operations, database management and patient/ provider interaction. WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:Normal office environment; may experience some visual fatigue as result of extended periods of work on the computer.INDEPENDENT ACTION:Performs independently within the department's policies and practices. Refers specific complex problems to the supervisor when clarification of the departmental policies and procedures are required.SUPERVISORY RESPONSIBILITY:None. Pay Range: $19.03-$31.39 EEO Statement: Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment. Location: Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903 Work Type: M-F 9:30am - 6:00 pm occasional weekends Work Shift: Day Daily Hours: 8 hours Driving Required: No

Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, indoor/outdoor position in which our partners deliver and pick up uniforms, shop towels, chemical cleaning products and other facility service products. Our Route Service Sales Representatives enjoy: - Comprehensive 10-week training program - Solid base salary and commission potential after being assigned a route - Majority work a 4-Day workweek - Majority work no nights or weekends - Monthly/Quarterly performance bonuses & incentives Key Responsibilities Include: - You are the face of Cintas to our customers and must work to build rapport with key decision makers - Ensure quality standards, and proactively solve customer concerns. - Grow our existing customer base by upselling and cross-selling additional products and services - Negotiating service agreement renewals and control inventory while working professionally and safely - Comply with driving and vehicle regulations. **Skills/Qualifications** Required Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment: + Have an active driver's license + Be at least 21 years of age + Obtain a DOT medical certification + Provide documentation regarding their previous employment All successful candidates will also possess: + The ability to meet the physical requirements of the position + A High School diploma, GED or Military Service + The ability to demonstrate a strong customer service orientation + Self-motivation and the drive to work in an environment that relies on teamwork to meet goals + A positive attitude, along with ambition, organization and service spirit This is a rewarding opportunity! To support our aggressive growth plans, we offer unique opportunities, including advancement, ongoing training, mentoring and the opportunity to develop world class business skills. **Benefits** Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost. Additionally, our employee-partners enjoy: - Competitive Pay - 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP) - Disability, Life and AD&D Insurance, 100% Company Paid - Paid Time Off and Holidays - Skills Development, Training and Career Advancement Opportunities **Compensation** A reasonable estimate of total compensation for this role ranges between $45,000 - $90,000/Year and is a combination of base salary plus earned commissions. The range takes into account factors that are considered in making compensation decisions including, but not limited to, skill sets, experience and training, performance, and other business and organization needs. This disclosed range has not been adjusted for applicable geographic differentials associated with the location at which the position may be filled. Please note, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decision are dependent on the facts and circumstances of each decision. **Company Information** Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index. Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law. This job posting will remain open for at least five (5) days. **Job Category:** SSR **Organization:** Rental **Employee Status:** Regular **Schedule:** Full Time **Shift:** 1st Shift

Elevare Branding is a forward-thinking company dedicated to delivering high-quality customer engagement solutions for a diverse portfolio of clients. We pride ourselves on professionalism, consistency, and building strong human connections through clear communication and exceptional service. Our team-oriented environment encourages personal development, collaboration, and long-term growth. Job Description As a Call Center Representative, you will serve as a key point of contact between the company and its customers. This role focuses on handling inbound and outbound communications, providing accurate information, and ensuring a professional and positive customer experience at all times. You will work in a structured, supportive environment where attention to detail and communication skills are highly valued. Responsibilities Handle inbound and outbound calls in a professional and courteous manner Provide accurate information regarding services, processes, and customer inquiries Maintain detailed and organized call records and documentation Follow company guidelines, call scripts, and quality standards Resolve customer concerns efficiently while maintaining a calm and professional tone Collaborate with internal teams to ensure service consistency Meet daily and weekly performance objectives Qualifications Strong verbal communication skills in English Professional phone etiquette and active listening abilities Ability to work in a fast-paced, structured environment Strong attention to detail and organizational skills Basic computer proficiency and ability to learn internal systems Reliable, punctual, and team-oriented mindset Additional Information Competitive salary ($43,000 - $47,000 per year) Full-time, stable employment Growth opportunities within the company Supportive and professional work environment Ongoing training and skill development Clear performance expectations and career advancement pathways

Customer Service Representative - Respirator Fit Testing Project Paid training is provided, so previous experience is not required! We are seeking a compassionate and dedicated Customer/Patient Service Representative to join our team. The ideal candidate will be willing to learn how to perform Respirator Fit Testing to ensure that respirators fit properly on hospital employees. This position requires strong interpersonal skills, attention to detail, and the ability to work collaboratively. Duties Check patients in. Attend paid training to learn how to perform Respirator Fit Testing. Perform Respirator Fit Tests on hospital employees. Record results in the database. Communicate with the On-Site supervisor if issues arise. Maintain cleanliness and organization of patient care areas. Qualifications Candidate is required to bring their own laptop and charger to the work site each day. Ability to work effectively in a team. Strong communication skills and a compassionate approach to patient interaction. Ability to work early mornings and occasional evenings. Experience: Computer skills: 2 years (Required) License/Certification: Driver's License (Required) Ability to Commute: Providence and Warwick, RI (Required) Work Location: In person, hospital setting Complete "Respirator Fit Testing" 3-5 days per week in a hospital setting. Posted On: Monday, March 31, 2025

Customer Service Representative Length: 6-12 Month Contract *Please no agencies. Direct employees currently authorized to work in the United States - no sponsorship available. *Must work onsite in Andover, MA Job Description: As the Customer Service Representative, you will manage daily client deliverables for one or more accounts, ensuring exceptional customer satisfaction and efficient resolution of issues. Working in a high-volume call center environment, you will process orders, address inquiries, and build strong professional relationships with customers and internal teams. This role demands excellent problem-solving skills and the ability to capture and escalate customer requirements effectively. Essential Duties and Responsibilities: Process sales orders, RGAs, and credits in a high-volume call center, ensuring accurate methods and procedures are followed. Resolve product shortages and complaints, offering professional alternative solutions when necessary. Investigate, verify, and release order holds related to credit issues, pricing discrepancies, shipping concerns, and part identification problems. Coordinate communication between customers and manufacturing/shipping departments to ensure timely order fulfillment. Build and maintain professional relationships with internal and external customers. Collaborate with the Technical Support team to resolve customer-reported issues. Manage new and existing customer accounts as identified in the database. Qualifications: High School Diploma or equivalent. 3+ years of experience in a high-volume customer service environment. Experience with SAP S/4HANA. Experience with order entry and expediting orders. Familiarity with ERP systems. Excellent verbal and written communication skills. Strong customer service skills and ability to handle stressful situations tactfully. Detail-oriented with a high degree of accuracy. Ability to work well in a team environment. Basic proficiency in Microsoft Excel, Word, and PowerPoint. Physical Requirements: While performing the duties of this job, the employee is frequently required to walk, talk, and/or hear. The employee is occasionally required to stand, sit, and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include: close vision, color vision, peripheral vision, depth perception and ability to adjust focus. POST-OFFER BACKGROUND CHECK IS REQUIRED. Digital Prospectors is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. Digital Prospectors affirms the right of all individuals to equal opportunity and prohibits any form of discrimination or harassment. Come see why DPC has achieved: 4.9/5 Star Glassdoor rating and the only staffing company (< 1000 employees) to be voted in the national Top 10 ‘Employee's Choice - Best Places to Work' by Glassdoor. Voted ‘Best Staffing Firm to Temp/Contract For' seven times by Staffing Industry Analysts as well as a ‘Best Company to Work For' by Forbes, Fortune and Inc. magazine. As you are applying, please join us in fostering diversity, equity, and inclusion by completing the Invitation to Self-Identify form today! ******************* Job #18219

The Senior PER monitors clinic activity to ensure an optimal patient experience and resolves customer service and scheduling issues. They provide effective service support, obtain and record required authorizations, and manage daily schedules to optimize workflow. Responsibilities include answering and triaging calls, routing messages, providing routine information, and initiating emergency services when needed. The role also contributes to staff training on department processes and technology, demonstrates strong problem-solving and teamwork skills, and supports continuous process improvement initiatives. Key responsibilities Customer Service Provides positive, effective customer service to patients, families, visitors, and referring providers. Greets, screens, directs, and responds to routine inquiries on hospital protocols. Addresses escalated or complex issues and collaborates to resolve patient concerns. May rotate through call center functions. Patient Registration / Admissions / Discharge Collects basic vitals (H/W/T) and completes EMR questionnaires as needed. Monitors clinic flow and supports optimal patient experience. Registers new patients; verifies and processes demographics, insurance, referrals, authorizations, and required documentation. Assists with room preparation and routine clinical support tasks. Supports billing processes: coding entry, collecting copays, reconciling payments, and preparing deposits. Coordinates with Financial Counseling and other departments for administrative or insurance-related needs. Scheduling * Schedules appointments and procedures across providers and departments. * Monitors and adjusts daily schedule to optimize flow; communicates with clinicians and supervisors as needed. Patient Flow Coordination * Participates in shift handoffs and team huddles to support coordinated care. Administration Manages calendars, schedules meetings/events, and supports conferences and department programs. Prepares documents, presentations, requisitions, and standard forms. Triages calls, routes urgent requests, and initiates emergency services when required. Provides routine clerical support (mail, copying, distributing materials, organizing medical records). Processes letters, external requests, and prescription refills. Training * Participates in and supports staff training on systems, workflows, and customer-service practices. * Trains and cross-trains staff; serves as resource for operations, billing/payer requirements, and problem resolution. Technology * Uses phone systems, email, Microsoft Office, and clinical/scheduling/billing applications. * Enrolls patients and caregivers in the patient portal. Process Improvement * Contributes to departmental and organizational improvement initiatives. * Recommends and helps implement updates to systems and procedures. Minimum qualifications Education: * High School Diploma / GED Experience: Minimum of 1 year as a PER or related healthcare experience. Serves as a go-to resource and handles complex questions independently. Coaches others by translating complex information into clear, simple terms. Completes tasks reliably; seeks expert input only when needed. Explains the impact of process and policy changes on patient experience. Anticipates needs and communicates clearly using non-technical language. Builds strong working relationships across teams. Communicates effectively and empathetically, both verbally and in writing. Works well with diverse internal and external stakeholders. Schedule: Monday - Friday , Hybrid- 4 days onsite The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Title: Customer Service Representative I Duration: 03 Months About the Role: This position is designed for enthusiastic, detail-oriented individuals who thrive in a fast-paced environment and are passionate about supporting families. We are seeking candidates excited to focus on assisting parents and families throughout their overall experience with our products and services. The role requires a commitment to meeting key performance indicators (KPIs), adhering to outreach protocols, and delivering an exceptional customer experience. This is a great opportunity for individuals looking to build a career in the biotech sector with an organization that offers excellent training programs and growth opportunities. Responsibilities: Achieve daily, weekly, and monthly goals. Comply with assigned schedules, assignments, and productivity metrics. Promptly, efficiently, and accurately contact existing customer or lead database. Assure the quality, integrity, and accuracy of client information. Master product information for accurate dissemination to customers. Comply with standard operating procedures and instructions within a quality management system. Assist customers and medical professionals throughout the birthing process and delivery lifecycle of ViaCord's service. Successfully resolve customer challenges. Handle escalated customer issues as needed. Build and maintain strong customer relationships. Promote an open communication model and a positive teamwork environment. Partner with Customer Service Management to assist with new-hire training, as needed. Participate in continuous improvement projects within the department. Participate in cross-functional improvement initiatives Qualifications: Exceptional communication and organizational skills. Proven ability to meet and exceed KPIs and outreach protocols. Strong attention to detail, especially in recordkeeping and compliance. Previous experience in customer service, sales, or biotech preferred. Proficiency in CRM tools and database management. 2+ years of service or relevant experience preferred Education: Bachelor's Degree, preferred

Auto Claims Representative to $47K - Lauch Your Career! Our client, a leading insurance organization, is seeking an Auto Claims Representative to manage automobile property damage claims while delivering exceptional customer service. As part of a growth-oriented training program, you'll investigate claims, assess liability, and ensure timely resolution. Position Details: Location: Boston, MA Work Model: Hybrid Degree: Preferred Responsibilities include analyzing policy provisions to determine coverage; investigating auto accidents and gathering documentation; negotiating and settling claims within authority limits; maintaining accurate records and follow-up systems; coordinating with vendors and internal teams to resolve disputes; initiating subrogation processes when applicable; and managing phone and email communications to ensure timely updates. The ideal candidate possesses strong organizational and multitasking skills; excellent verbal and written communication abilities; proficiency in Microsoft Office Suite; ability to handle sensitive situations with professionalism; and a customer-focused mindset with adaptability to manage multiple priorities. Enjoy a role that offers comprehensive benefits, long-term career growth, and a supportive team environment committed to your success! Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)

Rate: $21 per hour to $23 per hour upon completion of training (60 days) Schedule: 8:30AM-5PM Who We're Looking For We are looking for dependable, detail-oriented individuals who want to be part of a growing, mission-driven team. As a member of our Customer Service Team, you'll work in a supportive, positive culture surrounded by people who care about doing great work and helping others. We are interested in candidates who demonstrate motivation, ownership, and a willingness to grow in their role-not someone just looking to clock in and out. If you're ready to contribute to a company that values performance, learning, and team collaboration, this may be the opportunity for you. Position Summary As a Customer Service Representative at Medicare Joe , you'll be the first point of contact for our clients-providing high-quality service and support as they navigate their Medicare coverage. You'll begin as a Customer Service Trainee, mastering the basics of Medicare support, tools, and communication. Upon successful completion of your training, you'll advance into the Advisor role where you'll handle more complex service needs and provide internal support to our sales team. This is a full-time, onsite role that plays a vital part in client satisfaction, internal coordination, and our day-to-day operations. About Medicare Joe We are Medicare Joe , one of the fastest-growing insurance agencies in the country. We provide expert Medicare education and guidance to seniors, helping them select the health plan that best fits their needs. We are growing by the day, and our mission is to simplify the Medicare process and serve every client with clarity, compassion, and integrity. We are resourceful and results-driven in our pursuit to see every team member reach their personal, professional, and financial goals through the work we do together. Our core values are the backbone of our business and guide our hiring process: we are accountable, team-oriented, and act with integrity. We Provide: Hands-on training and development for the Medicare space Clear promotion track from Trainee to Advisor within 60-90 days Structured support from managers and senior team members Opportunities for long-term growth in operations, licensing, or leadership A professional yet fun and collaborative work environment Performance Objectives Learn and apply basic Medicare knowledge Complete our 60-day onboarding and training curriculum Handle 20-40 calls and texts/day with professionalism Complete 20-30 daily client service tasks and follow-ups Answer Medicare-related questions with confidence and clarity Support agents by prepping clients for transfers and resolving escalated issues Handle claim and carrier concerns with efficiency and ownership Use internal systems (CRM, GHL) to manage all client documentation Take full ownership of your customer interactions and tasks by end of day Collaborate with leadership to resolve client issues Participate in feedback sessions and ongoing coaching Key Competencies Professional, friendly communication-both written and verbal Organized and efficient with daily task management Comfortable using Google Workspace (Docs, Sheets, Drive) and Microsoft Office (Word, Excel, Outlook) for communication and documentation Strong problem-solving skills and ability to take initiative Willingness to learn and grow through coaching Ability to manage high volume and multitask under pressure Detail-oriented and accurate with documentation Team player with a positive attitude Committed to delivering a high standard of service Education & Experience Bachelor's degree (preferred) 1+ year in customer service, admin, or healthcare support roles Experience with CRM tools or inbound call handling is a plus Must be comfortable working in a fast-paced, collaborative office Physical Requirements Prolonged periods sitting at a desk, using a computer and phone Must be able to communicate clearly over the phone and in person Onsite presence required in our Lincoln, RI office (this is not a remote role) Benefits 401(k) with company match Paid vacation time (2 weeks after 3 months of employment) Paid holidays Paid professional training & development Paid continuing education for compliance and licensing Company and individual performance incentives

This is a 13 weeks contract assignment with one of the large Health System based out of Massachusetts state. Duration: 13 weeks Shift: Days (7:30 AM-4:00 PM (8-hour shift) Position Overview: In this role, you will manage a high volume of inbound calls while delivering professional and efficient patient support. Responsibilities include scheduling appointments, verifying patient information, coordinating referrals, and ensuring accurate documentation across systems. Key Responsibilities: Answer, screen, and process high call volumes using approved scripts and triage guidelines Schedule appointments using centralized scheduling systems and software applications Determine appropriate appointment type, provider, and urgency using independent judgment Verify and update patient demographic and payer information Obtain and document required referrals for scheduled visits Inform patients of visit preparation, required documentation, and diagnostic protocols Coordinate scheduling for office visits, diagnostic tests, and procedures Triage urgent calls and forward accurate messages to providers and staff Resolve scheduling issues and respond to provider email requests professionally

Are you seeking an entrepreneurial, empowering workplace that allows you to: • Leverage your cold-calling & closing skills to expand an existing portfolio within a high demand market • Develop skills to grow your career as part of a sales or operational management career track • Work with an incredible team of people that takes the extra step and make it happen for the customer Sunbelt Rentals--the fastest growing rental business in North America--is seekingan Outside Sales Representative. As an Outside Sales Representative, you will be responsible for generating profitable business from the range of equipment that your profit center specializes in. You will do this by developing your assigned territory, implementing sales plans to grow business and maintain current customer base, and by helping to build the national Sunbelt branding identity. Education or experience that prepares you for success: • 4-year college degree in related field with at least 1 year of related experience OR 3-4 years of related sales experience • Valid driver's license and acceptable driving record • 21 years of age Knowledge/Skills/Abilities you may rely on • Strong project management, new business development and customer retention skills • Effective communication and negotiation skills • Solid computer skills • Knowledge of ground protection, construction or specialty industrial equipment preferred

Our client, a water technology provider, is seeking a Customer Service Representative for a 6+ month contract opportunity located in Tewksbury, MA. This role is onsite. THE ROLE: The Customer Service Representative will be responsible for general customer service support primarily focused on providing part and pump price quotes, processing part and pump orders and assisting with warranty claim and invoice billing issues. CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. Perform Customer Service Support functions as the first point of contact with the customer. Adhere to ISO9001 Customer Service Procedures and Work Instructions. Maintain Quote Log and Production Order Log Tracking Database. Utilize the ERP-LX (Order Entry) system. Provide Part, Pump, Motor quotes to customers as required. Assist with Warranty claim Processing. Assist with Credit Memo / No Charge requirements. Preparing the customer communication folder. Perform Order Entry Processing and provide Order Status updates as required. Process Change orders (address changes, schedule date, carrier changes). Assist Sales teams with customer support activities. Understand and perform Export Compliance tasks as required. Interface with the customer to assist in resolving AR Collections Dispute Resolution issues. Other duties as assigned by the Customer Service Manager. QUALIFICATIONS: High School Diploma. Prefer associates degree individuals or some level of college experience. Strong financial/accounting skills required. Problem solving skills and strong written and verbal communication skills required. Must be knowledgeable in MS Office applications. 1-3 years experience Pay Rate $20.37 - $22.37/hour

OH HEY THERE! WE'RE HIRING! Territory Eyewear Representative - Massachusetts, Rhode Island, New Hampshire Independent 1099 Contractor | Commission-Based | Freedom Meets Opportunity Are you ready to represent some of the most exciting independent eyewear brands in the industry? We're looking for a passionate, competitive, and self-motivated Territory Eyewear Representative to grow our presence across New England. At OGI Eyewear, we believe in Independence for Independents . As a founding member of The Optical Foundry, we've proudly championed boutique luxury eyewear for more than 25 years. Our expanding portfolio, now including Article One and SCOJO NYC 212, brings together craftsmanship, creativity, and authenticity for independent optical retailers and distributors worldwide. Now, we're looking for a dynamic sales professional who shares our spirit, someone who thrives on connecting with people, building genuine relationships, and driving growth through storytelling and style. What You'll Do Develop and nurture relationships with independent optical retailers in your territory. Create and execute innovative sales strategies that make an impact. Generate and follow up on leads, always hunting for new opportunities. Forecast and meet (or exceed!) your sales targets with confidence. Be the face of The Optical Foundry in your region, showcasing our brands with pride and passion. What We're Looking For Proven success in sales with a record of exceeding goals. A self-starter who's motivated, personable, and fearless in the field. Excellent communication and negotiation skills; you know how to connect and close. Comfortable traveling within and beyond your assigned territory. Tech-savvy (iOS proficiency a plus). Based in the U.S. Why Join Us You'll represent brands that stand for something : craftsmanship, creativity, and independence. You'll also have the support of a passionate in-house team based in Minneapolis, MN, who share your drive to see customers succeed. This is more than a sales role, it's an opportunity to build lasting relationships, represent brands that matter, and help shape the future of independent eyewear. If that sounds like your kind of challenge, we'd love to hear from you. This 1099 Independent Contractor position is based on an attractive commission structure. For further information or to apply, please email The Optical Foundry Chief Sales Officer Cynthia McWilliams *********************************. Founded in 2002, The Optical Foundry is a collective of eight independent eyewear brands and Sayduck virtual try-on technology. Built on the motto Independence for Independents, the company empowers optical professionals with quality products, innovative tools, and steadfast support. The Optical Foundry offers optical shops and independent Opticians more choice and freedom by carrying eight unique eyewear collections: OGI, Red Rose by OGI, OGI Kids, Seraphin, Seraphin Shimmer, Article One Eyewear, SCOJO NYC 212, and SCOJO New York. By emphasizing innovation, originality, quality and value, The Optical Foundry has refined its vision to earn worldwide recognition. The Optical Foundry consistently releases new products: exclusive, trend-setting, and handcrafted luxury eyewear, and develops the hottest trends in the eyewear industry. Learn more at theopticalfoundry.com

Obtains all demographic information Verifies Insurance eligibility via online resources or phone call when necessary and enters bundles in Avatar. Updates Teletracking with any anticipated insurance impact and any possible admissions. Completes MSPQ with patient/family member for all Medicare patients. Scans patient's insurance card and identification both front and back and files in appropriate form (when applicable). Verifies all information is scanned under correct episode along with correct benefits. Photographs patient, creates labels for paperwork, prints patient bracelets when apllicable. Has patient sign appropriate financial forms allowing the hospital to bill appropriately. Advises Financial Counselor when patients having financial responsibilities present for partial hospital admission Refers patients to Financial Counselor for any guidance regarding co-pays, payment plans, or Applications for Financial Assistance. Refers patients to Financial Counselor for collection of payment for copays/deductibles. Patient Access Associate Level I staff, if credentialed as a Navigator, will be expected to cover Financial Counselor Level II when the need arises. Works with desktop computer utilizing a variety of programs: AVATAR, Microsoft Word, Microsoft Outlook, Digital Camera link. Teletracking, CERNER, PatientTrak Works with phone system Works with digital camera. Works with a variety of office equipment: PC, Copier, Fax, Cordless headset, Cyracom Language Line Schedule: 16/32 Part Time -Nights Every Friday & Saturday Night: 11:00p - 7:00a Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health. EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values. Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.

Winner of the Best and Brightest Companies to Work for in Boston and in the Nation by the National Association for Business Resources (NABR) for the third consecutive year. Join Our Dynamic Team and Make a Meaningful Impact! Are you a compassionate individual with a passion for helping others in need? Do you believe in the power of advocacy and want to transform lives in your community? If so, we have an exciting opportunity for you! At HFI, we are relentless advocates for individuals, their families, and our communities. We specialize in providing access to government sponsored benefits, income, and services for low-income and disabled individuals. We consider it our calling and life's work to improve their quality of life, and we're honored to do so. What You'll Do Participate in inbound/outbound call center operations to interview and screen members via phone to determine potential eligibility for entitlement programs. Educate members and their family on applicable Medicare programs and the importance of applying for the programs. Identify appropriate Medicare entitlement programs for members and facilitate enrollment if applicable. What We're Looking For Strong Communicator: Able to clearly articulate value, actively listen, and adapt messaging to different audiences. Resilient & Persistent: Handles rejection well and remains motivated to achieve goals despite objections. Persuasive & Solution: Oriented - Identifies pain points and positions solutions that meet member needs. Highly Organized & Efficient: Manages multiple leads, follows up consistently, and tracks progress in CRM systems. Minimum Qualifications Associate degree or equivalent work experience. 2+ years of call center experience handling high call volumes. Strong computer skills, including MS Office and web-based applications. Bilingual candidates (Spanish, Portuguese, Vietnamese, Chinese, Russian) are highly encouraged to apply. Work Schedule: Full-Time Hours (40 hrs./week) Monday - Friday. Variable Shifts: 11 am -7 pm or 12-8 pm. Why Join Us Make a Difference: Your work will directly impact the lives of low-income and disabled individuals, improving their access to vital benefits and services. Collaborative Environment: Work with a supportive team dedicated to the same cause and share your ideas to create positive change. Equal Opportunity: We value diversity and foster an inclusive work environment. Professional Growth: We encourage personal and professional development and provide opportunities for advancement within the organization. Competitive Compensation: Enjoy a competitive salary package with benefits. Flexible work options: Remote or Hybrid. At this time, HFI will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). Our Massachusetts based starting salary for this role ranges from $45K - $47K annually. The salary range does not reflect total compensation which includes base salary, benefits and other options. EEO Statement HFI is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. HFI is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. HFI will not tolerate discrimination or harassment based on any of these characteristics. HFI encourages applicants of all ages.

Department Center Staff Employment Type Part Time Location Charlestown YMCA Workplace type Onsite Compensation $17.00 / hour Reporting To Lauren Lundin Key Responsibilities Benefits About YMCA of Greater Boston The YMCA of Greater Boston is the largest social services provider in Massachusetts. Through our network of facilities and program sites, the YMCA provides health and wellness programming, child care, summer camp, youth sports, and teen leadership programs, as well as work-force development and community outreach. The YMCA of Greater Boston is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, protected genetic information, national origin, ancestry, sex, sexual orientation, gender identity, age, disability, or veteran's status.

Key Account Service Representative Account management for our Key Account, Catalog, Ecommerce, and regional customers. Partner with our customers to maximize Clark's shipments. Manage supply and demand issues and work with all facets of the organization to ensure on-time, in-full delivery of goods to customers. What You'll Do: Maintain an accurate order pool and manage customer expectations accordingly. Analyze shipment schedules, bulk order management, performance, and supply and demand to maximize Clark's shipping potential. Collaborate with Demand Fulfillment to ensure fill rates are met and goods are delivered on time and in full to customers. Communicate with customers regarding purchase order updates, price variances, shipping status, and all other order-related information. Provide updates on product availability and status, and request extensions on purchase orders when necessary. Document order changes and communicate any variances from the original purchase order agreement. Coordinate with Customer Operations on customer requirements and maintain applicable value-added services information. Update, validate, and audit Customer Table/Master information. Manage purchase order fill rates, shipping information, shipping methods, department numbers, etc., to minimize chargeback exposure Demonstrate knowledge of all EDI transactions and the appropriate procedures for processing. Coordinate direct shipments with the inventory management team. For all direct ship/factory orders, order labels through third-party websites. Enter customer data into special label applications, order labels from external sources, provide UPC codes upon request, and access customer websites when necessary. Own and distribute customer-facing reporting activities, including existing reports on order availability, pricing, and product information, as well as creating new ad hoc reports as needed. Maintain proficiency in all reporting tools currently utilized by the business. What You'll Bring: High School Diploma: bachelor's degree preferred Strong customer service skills; Excellent communication skills Ability to analyze data Bilingual - No 2-4 years of Account Management Experience Customer Service Experience Reporting - creating and running reports, understanding of selling and forecasts Prioritize workload - strong organizational skills Ability to utilize multiple applications Excel Proficient Disclaimer This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company's discretion at any time, with or without notice. About Clarks Clarks, based in Somerset, England, has been at the forefront of innovative shoemaking since its foundation in 1825, when brother James and Cyrus Clark made a slipper from sheepskin off cuts. At the time it was ground-breaking: a combination of invention and craftsmanship that has remained at the heart of what the brand does now. In the Clarks archive of more than 22,000 pairs that have sparked revolutions and defined generations. From the original Clarks Desert Boot, first designed by Nathan Clark and Launched in 1950, to the iconic Wallabee, each design has an instantly recognizable signature that makes it unmistakably Clarks.This season, we're proud to introduce the Clarks Collective: five incredible activists championing authentic social change. From mental health awareness and LGBTQ+ rights to greater racial equality, these trailblazers are committed to creating a brighter future for us all-bringing to life Clarks' new global campaign, for the World Ahead. Through spotlighting their stories and supporting their chosen charities and initiatives, we're ready to lead the way. After all, we're the originators, not imitators. It's who we are, who we've always been. And to change the world of tomorrow, we're doing things differently today.As a global employer, Clarks is committed to embracing diversity throughout our workforce by creating an inclusive environment that reflects the many cultures and locations where we work. We strive to create a productive environment which everyone has an equal chance to succeed at all levels through the organization. We will not discriminate on the basis of sex, age, disability, marital status, color, race, religion, ethnic origin, sexual orientation or gender re-assignment', complying with local legislative requirements.Actual compensation within a pay range will be based on factors including but not limited to a candidate's relevant experience, qualifications, performance, Clarks' business needs, internal equity and any statutory obligations. The pay range for this role may be modified by Clarks at any time in the future.

Location Note: This is a hybrid or remote role. Work hours are Monday-Friday, 10:30am-7:00pm EST. Open to candidates in the following US states: Massachusetts, New York, Michigan, Arizona, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Louisiana, Maine, Minnesota, North Carolina, New Hampshire, New Jersey, New Mexico, Nevada, Ohio, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Washington. The Purpose of Your Role: We are seeking an outgoing, highly motivated individual to join our company as part of our Service Center team. This individual will work in a team-oriented environment while acting as the point of contact for our clients' participant inquiries relating to employee benefits, including 401(k), Flexible Spending Account and COBRA Plans. The ideal candidate will be committed to providing superior customer service while being self-motivated to learn industry material to grow within Sentinel. What you'll bring to Sentinel: Customer-centric attitude and commitment to doing what is right for our participants Positive and fun perspective to your daily interactions Team player and continuous learner - you share your knowledge with your team and our participants and are always looking to further your own knowledge Ability to both provide and accept feedback and apply that feedback to better your work process. Openness to new learning opportunities and desire to grow within the company Quick learner, able to multitask, comfortable working in multiple applications What you'll be responsible for: Respond to our clients via telephone and electronic inquiry tools for multiple lines of business. Use problem solving skills to assist participants with their requests. This will entail applying knowledge of the industry, our systems and processes, and all other available resources to provide complete and accurate solutions to our participants. Act as the face of Sentinel to our participants, knowing that each interaction you have is an opportunity to demonstrate our superior level of quality service. Serve as a liaison between participants and various internal departments by building relationships About you: We are looking for innovative thinkers to drive our business forward-someone with an entrepreneurial spirit, customer focus, drive, determination, and the strength of character to challenge the status quo. The financial services industry is forever changing and we are looking for someone who is flexible and willing to embrace change. Preferred qualifications: Participant facing customer service experience A sincere interest in working within/ learning about the financial service industry A passion for customer service Team-oriented attitude and ability to work well with others towards common goals Nice to haves: Experience in benefits administration, human resources, investment services, and/or other related fields is preferred A Bachelor's degree is preferred but not required What you'll be part of: Joining our company means becoming part of something special. We're driven by a mission to excel in our industry and within our team, supported by people who truly care about our organization. Sentinel was recently recognized by The Boston Globe as a Top Place to Work in 2020, 2023 and 2025. In 2021, 2022, 2023 and 2024, Sentinel earned a Top Workplace USA Award from Energage. At Sentinel, we welcome people from diverse experiences, backgrounds, and perspectives - and we wouldn't have it any other way. So even if you don't meet every single requirement, please consider applying if you like what you see. Our priority is to find talented individuals who enrich our team culture, contribute with enthusiasm, and are passionate about what they do. Sentinel is an equal opportunity employer and welcomes everyone to our team. If you need reasonable adjustments at any point in the application or interview process, please let us know. Some of our Benefits: PTO (vacation, sick, personal time bank) FTO (Flexible time off for vacation, sick, and personal time) after 2 years of service 12 Paid Holidays (10 stated and 2 floating holidays) 2 Community Volunteer Days 5 Summer Half Days Medical, Dental, Vision Life Insurance LTD & STD Retirement Plan with 4% Employer Match Parental Leave See What We Stand For: **************************************************** Who we are: Sentinel Group proudly serves nearly 5,000 clients throughout the U.S. For 35+ years, we've remained devoted to positively impacting the lives of our people, our clients and our communities. With a 9-year average associate tenure among our 265 professionals, our team's commitment to excellent service has positioned Sentinel as the only provider who makes benefits EASY: easy for your people; easy for your business; and easy for you. Our ultimate goal is to help companies and their employees prepare for their future health, wealth and retirement needs. Whether it's through retirement plans, group health insurance, reimbursement accounts or financial planning, we engineer simple solutions and continuously strive to make them better. Our in-house experts - and their commitment to excellence - define who we are. Sentinel is also one of the largest employee benefits firms in Massachusetts (Boston Business Journal) and was named a 2022 Retirement Plan Adviser of the Year in the Mentorship category (PLANADVISER Magazine).

Job Description TIMEPROOFUSA was founded by some of the home remodeling industry's most respected leaders. We have quickly become America's fastest-growing home improvement company-providing roofing solutions to homeowners across the country. Our rapid growth is driven by one mission: to deliver uncompromising quality, dependable service, and lasting peace of mind to every customer we serve. As an Inside Sales/ Call Center Representative you'll be the voice of TIMEPROOFUSA, connecting with homeowners over the phone and introducing them to our premium roofing solutions. You'll create interest, educate customers on how our products protect and enhance their homes, and schedule qualified appointments for our Sales Representatives - no hard selling, just genuine conversations and strong connections! What You'll Do Make outbound calls to homeowners through warm leads - no cold calling from scratch! Answer inbound calls to address customer inquiries and deliver exceptional customer service Educate prospects by conducting brief, over the phone product demonstrations on TIMEPROOFUSA's roofing services - no pressure selling. Qualify interested homeowners and schedule follow-up appointments for our Sales Representatives. Meet and exceed daily/weekly KPIs - dials per hour, appointments set, conversion rates, etc Overcome objections and guide homeowners through the benefits of residential roofing projects What's In It for You $21hr + bonuses - Top performers earn $25hr-$35hr after bonuses Full Benefits Package --- Medical, Dental, Vision, 401k and PTO Paid training and mentorship from industry-leading experts Growth opportunities - advance to Senior Caller, Team Lead, Call Center Manager, or Regional Director positions High-energy, supportive team culture built on integrity, recognition, and fun What It Takes to Succeed Strong communication skills - clear, upbeat, and confident on the phone. Resilient and positive attitude - you can handle objections and keep your energy high. Basic computer literacy - comfortable navigating CRMs, phone systems, scripts, and Microsoft office applications Ability to submit to and pass a Background Check Ability to adapt and thrive in a high call volume environment About Us TIMEPROOFUSA is redefining the future of roofing. With fire-safe materials, sustainable technology, and a leadership team backed by decades of success in home remodeling, we're building smarter, safer homes that stand the test of time. Our core values-People First, Innovation, Customer Obsession, Integrity & Craftsmanship, and Profit Fuels Our Future-aren't just words on a wall. They drive how we build, lead, and win together. If you're the kind of person who thrives on challenge, takes pride in excellence, and wants to be part of a team that's changing the industry, this is your moment. Apply today, take the next step in your career, and let's build something extraordinary together.