Seeking a motivated individual for an opportunity to grow.
Work Schedule: 7am-5pm Monday thru Thursday; 7am-4pm Friday
Starting Pay: $18-22 depending on experience
Our Ideal Candidate is:
Solutions Oriented - You have good judgment and are a problem solver. Ability to think on your feet and find solutions. You are detail oriented and curious.
Customer Service Driven - You are always looking to do what is right for the customer and the company. You act with a sense of urgency and confidence. You are trustworthy and are able to connect with customers via written and verbal communication.
Team Player - You strive to work as a team and connect with your peers. You are able to work with all different personalities. You keep a positive attitude even during stressful situations. You are a quick learner and are not afraid to try new things.
Proficient computer skills - including Typing, Email, record keeping, POS operation, word processing, and spreadsheets
Experience with NetSuite POS is beneficial
The position of
inside sales representative
requires you to proactively engage with customers via phone, email, and messaging throughout the entire sales cycle. Within this role you are providing superior customer service while growing your own book of business through using sales strategies. The position allows you to work with a variety of customers and products. The position will allow you to grow through product training and team-building.
Job Duties:
Learning the inventory.
Assist customers within the showroom and process orders on the sales floor, phone calls, or email correspondence.
Understand and demonstrate products to the customer
Generating new sales opportunities
Responsible for putting in customer orders and quotes.
Communicating with customer and team with customers' requests/orders.
Communicates with outside sales representatives on customer orders, requirements, and leads.
Learn to identify and solve customer problems and what is needed per DOT spec.
Research and qualify new leads.
Help others with taking work load off them to help with quotes, cold calls, follow ups, etc.
Resolve customer issues quickly to retain customer satisfaction and loyalty.
Explaining and demonstrating features of products and services.
Load/unload customer orders.
Maintain a clean work environment. This will include sweeping, mopping, etc. work areas as needed.
Clean, maintain and organize Warehouse stock, stockroom and showroom shelves.
Develop meaningful customer relationships to encourage loyalty and grow sales.
Assist with Annual Inventory
Improve methods of storing/organizing material.
Candidate must be able to learn field applications of products
Follow up on leads
Make outgoing calls to educate our customers on current promotions
Qualifications & Suggested Skills:
Good intrapersonal skills.
Relationship Building
Ability to do repeatedly lift up to 35 lbs.
Ability to learn Word, Excel, Adobe, and any new technology the company may switch to.
Organized
Exceptional communication skills (verbally and written)
Time management
Positive attitude and work ethic
Problem Solving Skills
Working with a team
Professionalism and ability to work with different personalities
Ability to work independently within a fast paced team environment
Equal Opportunity Employer
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Experience:
Customer service: 1 year (Preferred)
Ability to Relocate:
Yorktown, VA 23692: Relocate before starting work (Required)
Work Location: In person
$18-22 hourly 5d ago
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Transportation Rep
Adecco Us, Inc. 4.3
Representative job in Smithfield, VA
**Job Title:** Transportation Representative
**Company:** Adecco Staffing
Adecco Staffing is seeking a **Transportation Representative** to support our clients operations. This role plays a key part in ensuring timely, cost-effective product delivery by coordinating with carriers, sales teams, brokers, and customer service.
**Key Responsibilities:**
+ Serve as the primary point of contact between transportation carriers and sales teams
+ Track shipments in real time using FourKites and provide status updates
+ Identify, communicate, and help resolve delivery and service issues
+ Enter and manage delivery data; support decisions on missed appointments
+ Coordinate and reschedule delivery appointments as needed
+ Monitor high-profile accounts and provide enhanced follow-up on service issues
**Qualifications:**
+ High school diploma or GED required; Bachelor's degree preferred
+ 2+ years of experience in transportation, logistics, or customer service
+ Strong written and verbal communication skills
+ Proficiency with Microsoft Office (Excel, Word) and order processing systems
+ Ability to multitask, analyze situations, and solve problems in a fast-paced environment
+ Team-oriented mindset with strong collaboration skills
**Apply today** to join Adecco Staffing and support a leading manufacturing company's transportation and logistics operations.
**Pay Details:** $24.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to **********************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$24 hourly 4d ago
Client Service Representative (Sandbridge Branch)
Atlantic Union Bank 4.3
Representative job in Virginia Beach, VA
The position is an all-encompassing role which requires the teammate to deliver best in class client experience, sales/service solutions, as well as handle teller transactions. The Client Services Representative creates a positive client relationship by effectively communicating a clear understanding of the benefits of Atlantic Union Bank's products and services.
Position Accountabilities
Represent the Bank to clients, prospects and guests in person, by telephone or by email in a courteous, professional manner.
Greet and provide exceptional service in person and by telephone/email.
Provide accurate information regarding Bank services, products, policies and procedures.
Open new Business and Consumer accounts and provide information to new and prospective clients by explaining and cross-selling Bank products and services.
Partner with other lines of business to identify/refer client needs (e.g., Mortgage, Investments, Business Banking, Commercial Banking, Merchant Services, Treasury Management)
Complete forms and other required documents and follow Bank policies and procedures.
Process transactions in person and via telephone/email to include loan payments, account transfers, and address changes.
Perform all duties of a Teller to include:
Provide excellent client experience
Perform basic client and cash transactions
Balance cash each day
Identify referral opportunities to contribute to branch goals
Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares' BSA/AML Policy and Procedures
Identify risk and escalate concerns through proper channels
Develop and maintain knowledge of bank products, services, including other lines of business
Ability to learn and adapt to changing digital channels
Perform other duties as assigned.
Organizational Relationship
This position reports to Branch location leadership.
Position Qualifications
Education & Experience
High school diploma or equivalent (GED).
One (1) or more years of experience in a client service and/or a cross-trained teller position
Previous cash handling experience preferred
Knowledge & Skills
Excellent customer service skills
Excellent oral and written communication skills
Ability to exercise sound business judgment
Proficient computer skills
Ability to handle multiple tasks with attention to details
Flexible, able to adapt to change
Shifts may vary for each position offering, depending on business need
Able to stand for extended periods of time and lift objects up to 30 pounds
Some local travel possible
Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits.
We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$28k-39k yearly est. 2d ago
Field Sales Representative
Monogram Health 3.7
Representative job in Norfolk, VA
Make an impact. Build trust. Change lives face to face.
At Monogram Health, we help people with complex chronic conditions to get the care they deserve right in their homes. As a Field Sales Representative, you'll play a critical role in connecting eligible patients to a life-changing care program that improves outcomes, reduces hospitalizations, and supports patients beyond traditional healthcare settings. This is a field-based role ideal for someone who enjoys independence, meaningful conversations, and being part of a mission-driven team.
WHY THIS ROLE MATTERS
Many of the patients we serve don't respond to phone calls, emails, or traditional outreach. Your in-person engagement helps bridge that gap, educating patients, answering questions, and helping them feel confident enrolling in a program designed to support their health long term. Every visit is an opportunity to make a real difference.
WHAT YOU'LL DO
Conduct in-person outreach with eligible patients
Build trust through face-to-face engagements
Plan and complete 15 daily visits within your locality
WHO THRIVES IN THIS ROLE
You do not need prior healthcare experience to succeed here.
This role is a strong fit for candidates with backgrounds in:
Field Sales
Customer Success
Community Outreach
SDR / BDR / Account Executive roles
We're looking for someone who:
Is comfortable speaking with people in person
Enjoys working independently in the field
Has strong communication and relationship-building skills
Is motivated by results and impact
Has a valid driver's license and reliable transportation
COMPENSATION & BENEFITS
Competitive base pay plus performance-based incentives
Mileage reimbursement
Paid training and onboarding support
Tools and systems provided to help you succeed
Opportunity to grow within a fast-growing healthcare organization
$45k-85k yearly est. 3d ago
Member Service Representative (Full-Time) - Williamsburg
Navy Federal Credit Union 4.7
Representative job in Williamsburg, VA
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role.
This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.
Responsibilities
Provide basic counseling on available products and services to meet member needs
Assist members with opening and maintaining deposit accounts, loans, and other financial products
Research and resolve basic account discrepancies and service requests
Identify opportunities to cross-service products and enhance member relationships through education
Understand and comply with all relevant federal and institutional regulations related to financial products and services
Support team members by sharing knowledge and best practices as experience grows
Ensure cash and other negotiable instruments are handled properly and securely
Process routine transactions, including deposits, withdrawals, loan payments, and check cashing
Perform other duties as assigned
Qualifications
Experience in building effective relationships through rapport, trust, diplomacy, and tact
Effective research, analytical, and problem-solving skills
Experience working independently and in a team environment
Experience maintaining composure in a high-production and changing environment
Experience navigating multiple systems efficiently and adapt to evolving technologies
Effective skill exercising sound judgment and make informed decisions
Ability to embrace and support change initiatives in a dynamic and continuously evolving environment
Effective verbal and written communication skills to engage with members and colleagues
Working knowledge of deposit and loan products, services, and operational procedures
Experience in customer service, preferably in banking or a financial institution
Desired Qualifications
Working knowledge of deposit and loan products, services, and operational procedures
Experience in customer service, preferably in banking or a financial institution
Hours: Available Monday - Saturday, hours based on business needs.
Location: 5226 Monticello Avenue Suite F-100, Williamsburg, Virginia 23188
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at
.
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.*
Fortune
100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom
Fortune
. 2025
Fortune
Media IP Limited. All rights reserved. Used under license.
Fortune
and
Fortune
Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
$25k-32k yearly est. 2d ago
Inbound Sales Representative
Cox Holdings, Inc. 4.4
Representative job in Chesapeake, VA
Company
Cox Communications, Inc.
Job Family Group
Sales
Job Profile
Inbound Sales Representative - CCI
Management Level
Individual Contributor
Flexible Work Option
No remote option; must work at a specified Cox location
Travel %
No
Work Shift
Day
Compensation
Hourly pay rate is $16.58. In addition to the hourly rate identified herein, this role is eligible for an annual incentive/commission target of $15,348.00.
Job Description
What You'll Do
You'll make residential customers feel “at home” with our products and services. That means being an Einstein about everything we offer as well as a whiz around the marketing campaigns that fuel those inbound calls.
This is a quota, commission-based gig, so your earnings are in your hands. One way to do this will be to be super responsive to customer inquiries, resolving issues lickety-split, all while keeping callers in-the-know about the latest solutions we have to offer.
You'll help to solve customer requests so you can handle some of the more challenging sales situations yourself. You may also pick up the phone to support other departments with overflow calls. As you grow your skills, you'll have the opportunity to support your peers in the sales team through best practice sharing and peer coaching.
What's In It for You?
You'll be sold on Cox's great, highly competitive pay, generous incentives, and other compensation perks (401k + company matching, comprehensive medical benefits, etc.). We also offer free Internet, and discounts on other Cox services valued at up to $300 per month. We offer tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more.
Good work should be rewarded, and not just with a healthy paycheck. The Cox culture is one that values people more than technology, so it's our goal to make sure you feel recognized for your contributions. We also know it's important to work alongside colleagues who “get you”. At Cox, you'll find a workplace where relationships are crafted with care and successes are celebrated with high fives. We strive to create an environment where you can do you, and everyone from leadership to new hires can support and feel supported.
Growth is a good thing, and you'll have opportunities to learn and train so you can sharpen your skills and explore opportunities across the Cox family of businesses that will continue to challenge and empower you. In the future, you may have the opportunity to cultivate your rainmaking sales skills in other sectors where we operate like cleantech, health care and new forms of transportation mobility.
Who You Are
You're someone who anticipates customers' needs so you can not only offer them what they need now, but also what they'll need next. But your idea of being a “selling machine” isn't about pushing products, it's about listening, and fitting a customer to the solution that works best for them. People tell you you're a good listener, and you bring that rare gift into your workplace, leading to a remarkable response reflex.
You resolve issues like a Nobel Peace Prize nominee, and understand that, despite the “flying solo” nature of remote sales work, you're also a proud member of a tight-knit team. Relationships come easy to you, and you're not afraid of change, computers, or clowns. Eh, maybe not the clowns.
Others look to you for leadership, guidance, and support when needed.
Qualifications:
Minimum:
• High school diploma, GED, or relevant work experience.
• Excellent computer skills.
• Effective communication skills and ability to multi-task.
• Excellent interpersonal skills and teamwork.
• Excellent ability to persuade others through direct/indirect influence.
• Ability to quickly establish customer relationships in a fast environment.
• Demonstrated capacity to thrive in a high-change, often ambiguous business environment.
• Demonstrated ability to seek out and seize opportunities and take initiative with little or no direction.
Preferred:
• Telecommunications industry experience.
• 1+ years in a sales quota environment.
• 2+ years' experience in related field (i.e. Retail, Training, Indirect Sales, etc.).
Join the Cox family of businesses and make your mark today!
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
$16.6 hourly Auto-Apply 41d ago
Inbound Sales Representative
Cox Enterprises 4.4
Representative job in Chesapeake, VA
Company Cox Communications, Inc. Job Family Group Sales Job Profile Inbound Sales Representative - CCI Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly pay rate is $16.58. In addition to the hourly rate identified herein, this role is eligible for an annual incentive/commission target of $15,348.00.
Job Description
What You'll Do
You'll make residential customers feel "at home" with our products and services. That means being an Einstein about everything we offer as well as a whiz around the marketing campaigns that fuel those inbound calls.
This is a quota, commission-based gig, so your earnings are in your hands. One way to do this will be to be super responsive to customer inquiries, resolving issues lickety-split, all while keeping callers in-the-know about the latest solutions we have to offer.
You'll help to solve customer requests so you can handle some of the more challenging sales situations yourself. You may also pick up the phone to support other departments with overflow calls. As you grow your skills, you'll have the opportunity to support your peers in the sales team through best practice sharing and peer coaching.
What's In It for You?
You'll be sold on Cox's great, highly competitive pay, generous incentives, and other compensation perks (401k + company matching, comprehensive medical benefits, etc.). We also offer free Internet, and discounts on other Cox services valued at up to $300 per month. We offer tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more.
Good work should be rewarded, and not just with a healthy paycheck. The Cox culture is one that values people more than technology, so it's our goal to make sure you feel recognized for your contributions. We also know it's important to work alongside colleagues who "get you". At Cox, you'll find a workplace where relationships are crafted with care and successes are celebrated with high fives. We strive to create an environment where you can do you, and everyone from leadership to new hires can support and feel supported.
Growth is a good thing, and you'll have opportunities to learn and train so you can sharpen your skills and explore opportunities across the Cox family of businesses that will continue to challenge and empower you. In the future, you may have the opportunity to cultivate your rainmaking sales skills in other sectors where we operate like cleantech, health care and new forms of transportation mobility.
Who You Are
You're someone who anticipates customers' needs so you can not only offer them what they need now, but also what they'll need next. But your idea of being a "selling machine" isn't about pushing products, it's about listening, and fitting a customer to the solution that works best for them. People tell you you're a good listener, and you bring that rare gift into your workplace, leading to a remarkable response reflex.
You resolve issues like a Nobel Peace Prize nominee, and understand that, despite the "flying solo" nature of remote sales work, you're also a proud member of a tight-knit team. Relationships come easy to you, and you're not afraid of change, computers, or clowns. Eh, maybe not the clowns.
Others look to you for leadership, guidance, and support when needed.
Qualifications:
Minimum:
* High school diploma, GED, or relevant work experience.
* Excellent computer skills.
* Effective communication skills and ability to multi-task.
* Excellent interpersonal skills and teamwork.
* Excellent ability to persuade others through direct/indirect influence.
* Ability to quickly establish customer relationships in a fast environment.
* Demonstrated capacity to thrive in a high-change, often ambiguous business environment.
* Demonstrated ability to seek out and seize opportunities and take initiative with little or no direction.
Preferred:
* Telecommunications industry experience.
* 1+ years in a sales quota environment.
* 2+ years' experience in related field (i.e. Retail, Training, Indirect Sales, etc.).
Join the Cox family of businesses and make your mark today!
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
$16.6 hourly Auto-Apply 39d ago
Call Center Representative
Groundworks 4.2
Representative job in Virginia Beach, VA
Ready to build your future? We're Groundworks, North America's leading foundation repair and water management specialist. We're more than a company - we're a team driven by purpose. As a Top Workplace, we're looking for top talent to fuel our mission: to protect, repair, and improve our customers' greatest asset - their home.
But what makes us a great place to work? Here, you'll find real career growth, comprehensive and affordable benefits, a culture that values hard work and innovation, and company ownership equity. Whether you're starting your career or looking for your next big move, we offer hands-on training, advancement opportunities, and the chance to make a real impact every day.
Join us and lay the foundation for your success. Apply today!
Groundworks is seeking talented Call Center Representatives to join our tribe in Virginia Beach, VA!
Our call center representatives, called Appointment Center Specialists, are responsible for are the first point of contact our customers have with our brand, whether they are inquiring about a new service, extending a membership, or seeking resolution. You will answer and place calls in a fast-paced call center environment, book appointments for new services, and sell service memberships to our customers.
Duties and Responsibilities
* Answer inbound calls and make warm outbound calls. All calls are warm, no cold calling!
* Must be positive and motivated with excellent communications skills
* Ability to adapt quickly to changes in work strategy
* Maintain customer information
* Performs other duties as assigned.
* It is an essential function of this job that the employee regularly and reliably reports to work on time each working day
Qualifications
* Good phone skills and a competitive nature
* Must be comfortable using computers
* 1+ years of customer service experience or retail and/or customer facing experience that demonstrates ability to communicate with a customer with sensitive and potential sales environment
Requirements & Perks
* Average earners take home $20-23+/hr! ($14/hr + $3 bonus per each appointment booked & ran)
* Full-time
* Rotating weekends required
* Onsite: 1741 Corporate Landing Pkwy, Virginia Beach, VA 23454
Physical Requirements
* Ability to sit at a workstation and utilize keyboard, mouse, and computer. Continual daily use of computers in performing tasks.
* Entering text or data using a keyboard.
What we Provide:
* Competitive Pay
* Employee Company Ownership Opportunities
* Industry Leading Training Programs
* Leadership Development and Career Growth Tracks
* Comprehensive and Affordable Benefits Package
* Top Workplace with Award Winning Culture
$20-23 hourly Auto-Apply 7d ago
Benefits Call Center Representative
Conduent Incorporated 4.0
Representative job in Chesapeake, VA
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Benefits Call Center Representative
ONSITE - Chesapeake, VA
Monday - Friday | 8:30 AM - 5:30 PM EST
Pay: $16/hour- please note this rate may be below your state's minimum wage. Consider this when applying.
Some overtime may be required.
Growth opportunities!
Health benefits for you and your family, including medical, dental, and vision, starting on day 1!
About the Role
As a Benefits Call Center Representative, you'll support employees by answering incoming calls and helping them understand their healthcare, retirement, and other benefit options. You'll handle a steady call volume while navigating multiple systems and may also assist with back-office tasks like claims processing and general administrative work.
Your strong communication skills, reliability, and ability to deliver excellent customer service will help create a positive experience for every caller.
Requirements:
We're looking for candidates with strong customer service skills and natural empathy. To succeed in this role, you must have:
* Previous call center experience with high-volume calls
* Experience with healthcare or employer benefits (highly preferred)
* Keyboarding and MS Office proficiency
* Basic computer knowledge (command prompts, shortcuts, troubleshooting)
* Excellent verbal and written communication skills
* Strong problem-solving skills
* Ability to multitask effectively
* Ability to work independently with minimal supervision
* High school diploma or GED
* Successful background check & drug test (includes education and employment verification)
* Must be 18 years of age or older
Key Duties:
* Help participants understand plan options and provisions
* Respond to client inquiries via phone and web
* Complete customer-related transactions with limited supervision
* Meet accuracy and timeliness standards
* Document calls thoroughly in the case management system
* Complete callbacks promptly and escalate when necessary
* Follow call center policies, procedures, and performance metrics
* Provide guidance on required forms and next steps
* Perform additional duties as assigned
* Comply with all company policies and standards
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $29,640 - $37,050.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.
$29.6k-37.1k yearly 7d ago
Commercial Sales Rep Air Barrier, Waterproofi
Energy One America 4.0
Representative job in Chesapeake, VA
Job Description
Job Posting: Experienced Sales Representative - Air Barrier, Waterproofing, and Spray Foam Solutions
Sales Representative Industry: Commercial Construction Company: Energy One America
About Us:
Energy One America is a premier provider of commercial construction solutions, specializing in air barrier systems, spray foam insulation, and waterproofing. We deliver high-quality, durable systems to enhance building performance and protect structures from the elements. We are currently seeking an experienced and results-driven Sales Representative to join our growing team.
Key Responsibilities:
Develop new business and expand relationships with commercial contractors, architects, engineers, and building owners to sell air barrier, waterproofing, and spray foam solutions.
Promote and sell air barrier, spray foam, and waterproofing systems to commercial construction projects.
Understand client needs and recommend customized solutions to meet specific project requirements.
Conduct presentations and product demonstrations to potential clients, showcasing the benefits of our products and services.
Prepare detailed proposals, quotations, and cost estimates based on project specifications.
Collaborate with estimating and project management teams to ensure a seamless handoff from sales to project execution.
Attend industry trade shows, conferences, and networking events to build relationships and generate leads.
Provide ongoing customer support, ensuring customer satisfaction throughout the project lifecycle.
Monitor market trends, competitor activities, and industry changes to identify new sales opportunities.
Maintain accurate records of sales activities and progress in CRM software.
Qualifications:
Proven experience in sales within the commercial construction industry, specifically in air barrier, waterproofing, or spray foam insulation products and systems.
Strong understanding of construction processes, materials, and project requirements related to air barrier and waterproofing systems.
Exceptional communication and negotiation skills with a customer-focused mindset.
Ability to develop and maintain strong relationships with clients, contractors, and project stakeholders.
Proficient in using CRM software and Microsoft Office Suite.
Strong problem-solving skills and the ability to think strategically to close deals.
Self-motivated and goal-oriented with a track record of meeting or exceeding sales targets.
Ability to work independently as well as part of a team.
A degree in Business, Construction Management, or a related field is preferred but not required.
Benefits:
Competitive base salary with commission structure based on performance.
Comprehensive benefits package, including health, dental, and vision insurance.
401(k) with company match.
Paid vacation and holidays.
Opportunities for professional growth and career advancement.
Ongoing training and support in the latest products and industry trends.
How to Apply:
If you are an experienced sales professional with a background in air barrier systems, waterproofing, and spray foam insulation, we encourage you to apply. Please submit your resume and cover letter, detailing your relevant experience and achievements, to *********************** or apply online at *********************************
$49k-88k yearly est. Easy Apply 11d ago
Inbound Sales Representative
Cox Communications 4.8
Representative job in Chesapeake, VA
Company
Cox Communications, Inc.
Job Family Group
Sales
Job Profile
Inbound Sales Representative - CCI
Management Level
Individual Contributor
Flexible Work Option
No remote option; must work at a specified Cox location
Travel %
No
Work Shift
Day
Compensation
Hourly pay rate is $16.58. In addition to the hourly rate identified herein, this role is eligible for an annual incentive/commission target of $15,348.00.
Job Description
What You'll Do
You'll make residential customers feel “at home” with our products and services. That means being an Einstein about everything we offer as well as a whiz around the marketing campaigns that fuel those inbound calls.
This is a quota, commission-based gig, so your earnings are in your hands. One way to do this will be to be super responsive to customer inquiries, resolving issues lickety-split, all while keeping callers in-the-know about the latest solutions we have to offer.
You'll help to solve customer requests so you can handle some of the more challenging sales situations yourself. You may also pick up the phone to support other departments with overflow calls. As you grow your skills, you'll have the opportunity to support your peers in the sales team through best practice sharing and peer coaching.
What's In It for You?
You'll be sold on Cox's great, highly competitive pay, generous incentives, and other compensation perks (401k + company matching, comprehensive medical benefits, etc.). We also offer free Internet, and discounts on other Cox services valued at up to $300 per month. We offer tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more.
Good work should be rewarded, and not just with a healthy paycheck. The Cox culture is one that values people more than technology, so it's our goal to make sure you feel recognized for your contributions. We also know it's important to work alongside colleagues who “get you”. At Cox, you'll find a workplace where relationships are crafted with care and successes are celebrated with high fives. We strive to create an environment where you can do you, and everyone from leadership to new hires can support and feel supported.
Growth is a good thing, and you'll have opportunities to learn and train so you can sharpen your skills and explore opportunities across the Cox family of businesses that will continue to challenge and empower you. In the future, you may have the opportunity to cultivate your rainmaking sales skills in other sectors where we operate like cleantech, health care and new forms of transportation mobility.
Who You Are
You're someone who anticipates customers' needs so you can not only offer them what they need now, but also what they'll need next. But your idea of being a “selling machine” isn't about pushing products, it's about listening, and fitting a customer to the solution that works best for them. People tell you you're a good listener, and you bring that rare gift into your workplace, leading to a remarkable response reflex.
You resolve issues like a Nobel Peace Prize nominee, and understand that, despite the “flying solo” nature of remote sales work, you're also a proud member of a tight-knit team. Relationships come easy to you, and you're not afraid of change, computers, or clowns. Eh, maybe not the clowns.
Others look to you for leadership, guidance, and support when needed.
Qualifications:
Minimum:
• High school diploma, GED, or relevant work experience.
• Excellent computer skills.
• Effective communication skills and ability to multi-task.
• Excellent interpersonal skills and teamwork.
• Excellent ability to persuade others through direct/indirect influence.
• Ability to quickly establish customer relationships in a fast environment.
• Demonstrated capacity to thrive in a high-change, often ambiguous business environment.
• Demonstrated ability to seek out and seize opportunities and take initiative with little or no direction.
Preferred:
• Telecommunications industry experience.
• 1+ years in a sales quota environment.
• 2+ years' experience in related field (i.e. Retail, Training, Indirect Sales, etc.).
Join the Cox family of businesses and make your mark today!
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
$16.6 hourly Auto-Apply 41d ago
Fire Sprinkler Sales Representative (56702)
The Hiller Companies 4.3
Representative job in Chesapeake, VA
The Hiller Companies, LLC has an immediate opening for a Fire Sprinkler Sales Representative. If you are a dedicated professional with a passion for fire protection and life safety, we invite you to apply today.
About Hiller
The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property around the world. Headquartered in Mobile, Alabama, Hiller supports both domestic and global markets with offices across the United States. With over 100 years of industry experience, our mission is to deliver the highest standards of safety and innovation across installation, inspection, maintenance, and repair of critical fire and life safety systems.
Our team remains laser-focused on one goal - making the world a safer place.
Sign On Bonus: Qualified candidates will receive a $10,000 sign-on bonus, paid in two installments of $5,000 each. The first installment will be included in your initial paycheck, with the second installment paid after 90 days of employment. Both payments are contingent upon active employment in good standing.
Job Summary:The Fire Sprinkler Sales Representative is responsible for generating new business, maintaining and growing existing customer relationships, estimating fire sprinkler installation and construction service projects, and securing contracts. This role supports revenue growth through a mix of new construction, retrofits, construction service work, and long-term customer partnerships with General Contractors and end-user customers.
Job Responsibilities:
Identify and pursue new business opportunities within the General Contractor and end-user markets
Develop and maintain strong relationships with customers to drive repeat business and long-term partnerships
Estimate, quote, and close fire sprinkler installation, retrofit, and construction service projects
Generate leads through networking, referrals, cold calling, and industry involvement
Conduct site visits to assess fire sprinkler system requirements and propose compliant, cost-effective solutions
Provide technical guidance to customers regarding fire sprinkler systems, life safety solutions, and NFPA and AHJ requirements
Collaborate with internal teams including designers, project managers, service managers, and field leadership to ensure smooth sales-to-operations turnover
Support service agreement opportunities and identify system improvement or upgrade needs
Prepare and present value-based proposals, pricing, and scopes of work
Track sales activity, forecasts, and performance against targets; provide regular reporting to management
Monitor industry trends, customer needs, and competitive activity
Participate in sales meetings, training, and professional development activities
Perform other duties as assigned
Qualifications
What We Are Looking For:
High School Diploma or GED
2-4 years of experience estimating and quoting fire sprinkler systems
Working knowledge of NFPA standards and applicable codes
Working knowledge of CRM systems, Microsoft Office Suite, and estimating tools
Excellent interpersonal, communication, and customer service skills
Demonstrated negotiation and closing ability
Ability to communicate technical information clearly to customers
Strong organizational skills with attention to detail
Valid driver's license with willingness to travel within the assigned territory
Ability to work effectively in a team-oriented environment
Desirable (but not required!)
NICET Sprinkler Certification or the path to obtain one
Experience selling both new construction and service-based fire sprinkler work
Why Join Hiller?
Competitive salary based on experience and lucrative commission plan
Relevant educational and licensure reimbursement for qualified candidates.
Competitive compensation with pay advancement opportunities for certifications and continuing education
Comprehensive benefits package starting day one, including:
Medical, dental, and vision insurance
Retirement plans
Company-paid and voluntary life insurance
Short-term and long-term disability options
Paid time off and Paid Holidays
Employee Assistance Program
Referral Bonuses
Company-provided tools, training, and equipment
$150 annual boot allowance for safety footwear
Career growth and advancement opportunities within a growing organization
Hiller is a drug-free workplace, an equal opportunity employer, and ADA compliant.
We proudly operate according to our Core Values:
Passion to Perform | Trust to Act | Act Responsibly | Make it Fun
$51k-87k yearly est. 10d ago
Benefits Call Center Representative
The Mailroom Associate Role
Representative job in Chesapeake, VA
ONSITE - Chesapeake, VA Monday - Friday | 8:30 AM - 5:30 PM EST Pay:
$16/hour- please note this rate may be below your state's minimum wage. Consider this when applying.
Some overtime may be required.
Growth opportunities!
Health benefits for you and your family, including medical, dental, and vision, starting on day 1!
About the Role
As a Benefits Call Center Representative, you'll support employees by answering incoming calls and helping them understand their healthcare, retirement, and other benefit options. You'll handle a steady call volume while navigating multiple systems and may also assist with back-office tasks like claims processing and general administrative work.
Your strong communication skills, reliability, and ability to deliver excellent customer service will help create a positive experience for every caller.
Requirements:
We're looking for candidates with strong customer service skills and natural empathy. To succeed in this role, you must have:
• Previous call center experience with high-volume calls
• Experience with healthcare or employer benefits (highly preferred)
• Keyboarding and MS Office proficiency
• Basic computer knowledge (command prompts, shortcuts, troubleshooting)
• Excellent verbal and written communication skills
• Strong problem-solving skills
• Ability to multitask effectively
• Ability to work independently with minimal supervision
• High school diploma or GED
• Successful background check & drug test (includes education and employment verification)
• Must be 18 years of age or older
Key Duties:
• Help participants understand plan options and provisions
• Respond to client inquiries via phone and web
• Complete customer-related transactions with limited supervision
• Meet accuracy and timeliness standards
• Document calls thoroughly in the case management system
• Complete callbacks promptly and escalate when necessary
• Follow call center policies, procedures, and performance metrics
• Provide guidance on required forms and next steps
• Perform additional duties as assigned
• Comply with all company policies and standards
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $29,640 - $37,050.
$29.6k-37.1k yearly Auto-Apply 5d ago
Part-Time Call Center Representative
Notifymd
Representative job in Chesapeake, VA
Call Center Representative (Part-Time) Company: notify MD Pay: $17.50/hr
At notify MD, our Call Center Representatives do more than just answer phones - they provide vital support and drive meaningful outcomes for our customer's callers.
Role Overview: Professional, in-office role managing inbound calls. No telemarketing or hard sales! You will greet callers, take messages, and route callers using our state-of-the-art call center tools.
Requirements:
Excellent English (written and verbal)
Comfortable with Windows and the ability to type 35 WPM
Punctual and dependable
Bilingual skills are a plus, but not required
Schedule: Part-time (evenings/weekends). One week of training required prior to moving to a set schedule.
notify MD is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Country USA State Virginia City Norfolk Descriptions & requirements About the role: The Fast Track Sales Program at TQL is an opportunity to build a career with an industry leader that offers an award-winning culture, high earning potential with uncapped commission and significant opportunities for compensation and advancement. We will pay to relocate you to Cincinnati, Ohio to train with some of the top brokers in the company. Once you've completed training and built a solid book of business, TQL will pay to relocate you again to any of our 60+ offices nationwide. Our best in-class training and mentorship program will teach you everything you need to know about sales, logistics and supply chain management. For a look at a day in the life of a TQL Sales Representative, watch this video at ************************************
POSITION IS LOCATED IN CINCINNATI - PAID RELOCATION PROVIDED
What's in it for you:
* $50,000-$55,000 minimum compensation your first year, based on education
* Includes base salary, sign-on bonus and housing allowance
* Uncapped commission opportunity
* Our average sales representative hits six figures after three years of selling
* Want to know what the top 20% earn? Ask your recruiter
* Relocation assistance package to help you get settled in Cincinnati
Who we're looking for:
* You compete daily in a fast-paced, high-energy environment
* You're self-motivated, set ambitious goals and work relentlessly to achieve them
* You're coachable, enjoy solving problems and thinking on your feet
* College degree preferred, but not required
* Military veterans encouraged to apply
What you'll do:
* Receive 6 months of direct training from experienced Logistics Account Executives
* Help your account executive solve customer needs, find carriers for time-sensitive freight and manage daily operations
* Participate in hands-on and virtual training sessions
* Develop negotiation skills through prospecting and cold calling
* Build your book
* Use your training to meet sales metrics and become eligible for commission
* Establish relationships to close new customers
* Negotiate prices with customers and carriers
* Resolve freight issues to ensure timely pickup and delivery
What you need:
* Elite work ethic, 100% in-office
* Strong negotiation skills with ability to handle conflict
* Entrepreneurial mindset and exceptional customer service
Why TQL:
* Certified Great Place to Work with 800+ lifetime workplace award wins
* Outstanding career growth potential with a structured leadership track
* Comprehensive benefits package
* Health, dental and vision coverage
* 401(k) with company match
* Perks including employee discounts, financial wellness planning, tuition reimbursement and more
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at ******************
*
$50k-55k yearly 60d+ ago
Entry Level Sales Customer Representative
Vanguard Nexus
Representative job in Norfolk, VA
Reimagine Your Lifestyle, Build a Career with Freedom and Purpose! Ready for a career that rewards your drive and gives you real work-life balance? We offer a 3-4 day schedule, unlimited earning potential, and all-expenses-paid travel incentives, all while working primarily from home. We're seeking Sales Customer Representatives who want flexibility, independence, and impact.
What You'll Do
Work with warm, pre-qualified leads, no cold calls.
Conduct financial assessments and present tailored solutions in Life Insurance, IUL, and Annuities.
Meet clients via Zoom, phone, or locally to guide them through clear, confident decisions.
Build strong relationships and stay organized using advanced CRM tools.
Why You'll Love It
Unlimited commissions. your income matches your effort.
3-4 day workweek with remote flexibility.
All-paid travel incentives for top performers.
Training and mentorship to help you succeed fast.
Supportive, growth-minded team culture.
Benefit options available, including life insurance and healthcare.
Who You Are
Professional communicator and relationship builder.
Self-motivated and results-driven.
Passionate about helping others achieve financial confidence.
Local candidate open to occasional in-person client meetings.
Additional Details
This is a commission-based 1099 position offering the freedom of self-employment with the backing of an established organization. Your success determines your earnings and there's no limit to how far you can go.
$34k-48k yearly est. Auto-Apply 1d ago
Medical Call Center Representative
Urology of Virgina
Representative job in Virginia Beach, VA
Urology of Virginia (UVA) has a long history of providing comprehensive and quality care to the entire Hampton Roads region, including northeastern North Carolina. Our clinical care team consists of board certified urologists most of whom are fellowship trained, nationally recognized, awarded and published. Working in a team based environment, our mission is to help patients optimize their urological health.
Job Description
We are seeking candidates with prior clinical experience, to join our team. This position will be responsible for scheduling all non-surgical office appointments, responding to incoming phone calls from established patients and other external callers, and communication with sites to ensure that patient phone call requests are resolved in a timely manner. This role is critical to creating a positive first impression for the practice and to show patients a "we care" attitude.
Evaluate patient's needs and determine appropriate site and provider of care.
Register patients by gathering demographic information with the highest possible proficiency, and verify existing data.
Promptly and courteously answer and screen incoming calls and route them appropriately according to established customer service guidelines.
Prioritize calls using courteous and professional attitude to ensure the highest satisfaction from patients.
Verify and/or confirm appointments for patients. Provide various types of information to assist patients.
Arrange the services of an interpreter when deemed necessary
Ensure that all new patient medical notes from referring providers are scanned into electronic medical chart.
Qualifications
Possesses strong oral and written communication skills for corresponding with physicians, patients, fellow employees, third party insurance company representatives.
Athena experience preferred
Previous experience as RN, LPN, Medical Assistant
Must possess strong customer skills
Additional Information
All your information will be kept confidential according to EEO guidelines.
$24k-32k yearly est. 1d ago
Call Center Representative
116508 Innovation at Work
Representative job in Hampton, VA
Essential Duties & Responsibilities (included but not limited to)
The candidate shall possess the ability to operate a switchboard with speed and accuracy. Ability to supervise subordinates. Ability to handle moderately complex clerical duties. Ability to deal effectively with department employees by telephone. Ability to enunciate clearly in a well-modulated voice.
Acts as a full-time operator on a one or multi-position switchboard.
Handles complaints and difficult problems arising out of the operation of the switchboard.
Provides callers with routine non-technical information and refers to other questions to proper persons.
Performs related clerical/typing responsibilities associated with the switchboard.
Operate attendant Intellidesk Console Keyboards, NEC DT300 or DT700 Telephones, Various paging and alarms systems (Symplex Alarm System)
Implements regulations and directives regarding the provision of switchboard services.
Requirements
ANSWER AND PROCESS ALL INCOMING CALLS
The candidate shall answer incoming calls politely, efficiently and in a friendly manner, even during heavy workload and crises periods. Calls shall be answered in priority order.
Incoming calls shall be routed appropriately throughout the facility.
The candidate shall receive collect calls, only if authorized and obtain and record time and charges.
The candidate is responsible for immediate, professional responses to and recording the following: emergency alarms, codes, bomb threats, fires, and disasters. They shall also be required to receive and transmit over two-way radios.
The candidate shall follow the instruction if a bomb threat is received. Written procedures and formats for this type of reporting are currently established in the telephone office.
Operators are not authorized to place personal calls for employees, visitors or patients. Use of credit cards, collect calls and third-party calls are not permitted. Operators shall be polite and explain to callers when calls cannot be completed as requested. Operators shall be responsible for ensuring that no unauthorized long-distance calls are made through the switchboard. Personal calls while on duty shall be restricted for emergencies only. Information services include using the overhead paging system and Zetron radio paging system to relay messages, announcements and implement various procedures dictated by telecommunication and IT directives which include providing information concerning the health care system to patients and visitors.
The candidate shall utilize the facility radio, overhead paging, pocket paging, and code-paging systems as required.
Emergency Calls and Alarm Systems: Operators may also be required to receive and transmit over two-way radios. Written procedures for response to these emergencies will be provided by the client. Operators shall make announcements on the public address system. A scripted procedure will be provided for emergency paging and guidelines for announcements on the public address system. All announcements must be made in a clear, efficient and polite manner, and as quickly as possible.
The candidate shall assist in placing various types of outgoing calls and coordinating and patching through one or more stations when necessary.
Assist facility staff and patients, when necessary, in placing calls. Calls shall include but are not limited to, commercial and Federal Telecommunication Systems (FTS) calls.
Politely, efficiently and in a friendly manner explain to users why calls cannot be completed as requested, if and when a situation of this type arises.
The candidate shall maintain a log of all telephone equipment malfunctions and/or complaints regarding telephone service.
Upon request of callers, verify telephone equipment malfunctions and report them to Information Resources Management Service (IRMS).
The candidate shall become familiar with the functions of the different services within the facility. With this knowledge, determine the area within the campus when the caller does not know the telephone extension.
JOB KNOWLEDGE
The candidate shall have an understanding of Federal Telecommunications System (FTS)
A complete understanding of the equipment presently installed: NEC DT300 or DT700 Telephones.
Adequate technical expertise to be able to identify malfunctions and report them to the maintenance unit.
Adequate knowledge of filing systems and procedures. Attention to details to ensure the accuracy of distributed documents/mail to the correct addressees.
Well organized to prioritize the delivery of mail and documents. Attention to details to ensure the thoroughness and accuracy in placing various documents in the appropriate files and organizing them.
Must develop a thorough knowledge of mission organizational structure and sufficient knowledge of specific jobs and individuals to effectively route incoming calls to the proper office.
EQUIPMENT
Intellidesk Console Keyboards
NEC DT300 or DT700 Telephones
Various paging and alarms systems (Symplex Alarm System)
Basic Siemens Optiset
Swiss phone voice pager
EDUCATION, TRAINING, AND EXPERIENCE
Completion of Secondary School is required
Prior Work Experience: Six months to one-year Experience as a telephone operator/switchboard position and some exposure to the technical aspects of telephony to include trunking and key systems is required.
BENEFITS
Health benefits (Health Insurance Services)
Vacation and Holiday
Workers' compensation
$24k-32k yearly est. 60d+ ago
Benefits Call Center Representative
Conduent 4.0
Representative job in Chesapeake, VA
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Benefits Call Center Representative**
**ONSITE - Chesapeake, VA**
**Monday - Friday | 8:30 AM - 5:30 PM EST**
**Pay:** _$16/hour- please note this rate may be below your state's minimum wage. Consider this when applying._
_Some overtime may be required._
Growth opportunities!
Health benefits for you and your family, including medical, dental, and vision, starting on day 1!
**About the Role**
As a Benefits Call Center Representative, you'll support employees by answering incoming calls and helping them understand their healthcare, retirement, and other benefit options. You'll handle a steady call volume while navigating multiple systems and may also assist with back-office tasks like claims processing and general administrative work.
Your strong communication skills, reliability, and ability to deliver excellent customer service will help create a positive experience for every caller.
**Requirements:**
We're looking for candidates with strong customer service skills and natural empathy. To succeed in this role, you must have:
- Previous call center experience with high-volume calls
- Experience with healthcare or employer benefits (highly preferred)
- Keyboarding and MS Office proficiency
- Basic computer knowledge (command prompts, shortcuts, troubleshooting)
- Excellent verbal and written communication skills
- Strong problem-solving skills
- Ability to multitask effectively
- Ability to work independently with minimal supervision
- High school diploma or GED
- Successful background check & drug test (includes education and employment verification)
- Must be 18 years of age or older
**Key Duties:**
- Help participants understand plan options and provisions
- Respond to client inquiries via phone and web
- Complete customer-related transactions with limited supervision
- Meet accuracy and timeliness standards
- Document calls thoroughly in the case management system
- Complete callbacks promptly and escalate when necessary
- Follow call center policies, procedures, and performance metrics
- Provide guidance on required forms and next steps
- Perform additional duties as assigned
- Comply with all company policies and standards
_Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $29,640 - $37,050._
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (********************************************************************************************** . Complete the form and then email it as an attachment to ******************** . You may also click here to access Conduent's ADAAA Accommodation Policy (***************************************************************************************** .
$29.6k-37.1k yearly 5d ago
Call Center Representative
Notifymd
Representative job in Chesapeake, VA
Job Description
Call Center Representative (Part-Time) Company: notify MD Pay: $17.50/hr
At notify MD, our Call Center Representatives do more than just answer phones - they provide vital support and drive meaningful outcomes for our customer's callers.
Role Overview: Professional, in-office role managing inbound calls. No telemarketing or hard sales! You will greet callers, take messages, and route callers using our state-of-the-art call center tools.
Requirements:
Excellent English (written and verbal)
Comfortable with Windows and the ability to type 35 WPM
Punctual and dependable
Bilingual skills are a plus, but not required
Schedule: Part-time (evenings/weekends). One week of training required prior to moving to a set schedule.
notify MD is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Job Posted by ApplicantPro
How much does a representative earn in Chesapeake, VA?
The average representative in Chesapeake, VA earns between $23,000 and $69,000 annually. This compares to the national average representative range of $23,000 to $55,000.