Representative jobs in Dallas, TX

Compensation: Competitive base + aggressive commission + performance incentives Benefits: Medical + dental + vision + 401(k) Who We Are Whitebox Real Estate is a boutique, tenant-focused commercial real estate firm built to challenge the big players (CBRE, JLL, Cushman & Wakefield). We exclusively represent tenants-helping founder-led businesses, growth-stage companies, and multi-location enterprises make the smartest, most strategic real estate decisions. No conflicts of interest. No corporate red tape. Just sharp, relentless execution. Now, we're looking for two highly intelligent, tough, and accountable sales producers with an active Texas real estate license. Who You Are Hunter: You can prospect, pitch, and close high-value accounts. High-IQ Thinker: You anticipate challenges three steps ahead and play chess while others play checkers. Tough & Accountable: You set a high bar for yourself-no excuses, just results. Data-Driven & Strategic: You understand the numbers behind the deals and use data to drive smarter decision-making. Relentless Executor: You don't wait for perfect conditions. You make things happen. Articulate & Persuasive: You can sell a vision, negotiate with C-suite executives, and write compelling, concise communication. What You'll Do Sell & Close Deals - Personally drive new business, focusing on multi-location, multimarket portfolio accounts. Develop Winning Sales Strategies - Work with leadership to refine Whitebox's prospecting, outreach, and deal-closing playbook. Engage with Founders & C-Suite Executives - Understand the strategic real estate needs of businesses with 20+ employees. Drive Market Expansion - Help grow Whitebox's presence in DFW and beyond, landing major accounts. What You Need to Succeed 2+ years of high-performance B2B sales experience (Commercial Real Estate, SaaS, Finance, or other complex sales industries preferred). Experience selling to C-suite executives Strong negotiation & financial acumen-you understand numbers, leases, and deal structures. Excellent writing & communication skills-can craft persuasive messaging with clarity. Extreme accountability & discipline-you don't just meet quotas, you set the standard. Competitive drive-you want to beat the big firms, not work for them. Why Join Whitebox? Uncapped earning potential - Performance is rewarded, not politics. Direct impact - You're not a cog in a machine. Your work shapes the company's success. No corporate BS - We move fast, execute with precision, and support each other to win. Build something big - Help redefine tenant representation. Ready to take ownership and make an impact? Apply now and let's talk.

The Customer Service Representative fields external customer questions, complaints and shipment tracking inquiries while demonstrating the highest degree of courtesy, integrity and professionalism to resolve customer issues via phone and email communication. Core Duties & Responsibilities: Answer incoming customer calls and provide detail information Notify customers daily of freight availability Data entry (domestic and international bills) Maintain a driver sign in log Maintain a cash log file Maintain files in order and as outlined in the operations procedures and policy manual Perform daily audits on all outbound shipments Arrive inbound manifest and close out outbound manifest in the AS400 Consistently monitor e-mail request and provide detail information in a timely fashion Regular and dependable attendance Prepare in-bond documentation (Smaller stations only) Acceptance of “containers” and proper documentation (Smaller stations only) Office cleanliness: vacuum and trash empty (Smaller stations only) Process dock receipt for export bookings and maintain spreadsheet (Smaller stations only) Other duties as assigned Requirements: Demonstrated ability to carry out assignments to their completion and meet deadlines Ability to establish and maintain effective working relationships with employees and managers Desire for a long-term career with an industry leading company Ability to present and maintain a positive corporate image in a fast paced environment Proactively establish and maintain effective working team relationships with all support departments Must be proficient with Microsoft Office products including; Word, Excel, PowerPoint, Outlook, etc. Ability to perform general administrative duties; file, perform data entry, photocopies, etc. Ability to handle heavy work load and work well under pressure Understanding of industry documents (bill of lading, master air way bills, tsa forms, etc) High school diploma or GED equivalent Must be able to pass basic hazardous materials training Skills: Ideal candidate will possess a “can do” attitude with a “will do” work ethic Must have the ability to work in a fast paced environment Strong verbal and written communication skills Experience with AS400 operating systems is a plus Transportation industry knowledge and experience is a plus Computer skills, including MS Office/Excel, AS400 functions: air-bills, manifest, customer, customer service, reports, etc. Forward Air is an Equal Opportunity employer. #LI-KK1 #LI-Onsite Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated “time-definite” basis, delivering cargo at a specific time, but under less time-sensitive situations - supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base. Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry. Ranked 3rd in Newsweeks 2022 "Americas Most Trustworthy Companies" publication

🚀 Join us as a Technical Customer Service Representative - Onsite in Irving, TX 🛠️ What You'll Do Conduct QA for home inspections: review photos, validate property details, guide users through self-inspections. Troubleshoot connectivity, pairing, and app-related issues for smart devices and sensors. Provide installation support and onboarding for PryzmIQ and AWTOS. Proactively engage users to drive adoption and satisfaction. Document findings and provide feedback for product improvement. 🧠 What You Bring 1+ year in technical support, help desk, or IoT/home systems troubleshooting. Strong communication and problem-solving skills. Technical aptitude with mobile apps, WiFi connectivity, or smart devices. Detail-oriented and passionate about creating smooth user experiences. High School Diploma or GED required; Bachelor's degree preferred.

Responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems and provide information on behalf of the institution. Identifies and resolves discrepancies or missing information and accurately enters data into the electronic medical record system. Verifies insurance coverage or determines patient self-pay responsibility and provides cost information. Schedules healthcare appointments based on need, patient request and in accordance with system and clinic guidelines. Interprets physician orders to schedule appointments and ancillary tests. MINIMUM REQUIREMENTS ADDENDUM Must pass PSS or CCS training program and successfully complete competency exam to maintain position. Experience Preference: Prior customer service experience is strongly preferred

Job Title: Experience Specialist Duration: 04 months Pay Rate: $22/hour on w2 basis without benefits/holiday/vacation. Job Description: What you'll be doing Provide a customer-first level of service to help anyone part of Team in North America get their question answered or need resolved - be a steward that helps establish the Ask HR online tool as a partner Team can trust and rely on Correctly identify the population segment of the person asking the question to determine the correct answer to provide, including but not limited to job level, worker type, work location, and Toyota entity Understand the needs and intentions of the person asking the question to ensure their question is answered accurately, even when the question may be vague (follow up may be needed to clarify) Be able to converse with the person asking the question, via written communications, in a positive and welcoming tone while maintaining professionalism Ensure a “need to know” level of privacy and confidentiality of who is asking questions and what they are asking Quickly and accurately navigating a library of information across 30+ categories and hundreds of pieces of information to find the information that will answer the questions; may involve reaching out to Subject Matter Experts if the answer is not readily available Triage and respond to 20-30 online questions per day, ensuring each question received is either resolved or escalated within 24 hours or less Apply discretionary judgement to determine when a question should be escalated and work with the appropriate escalation contact to ensure a proper handoff Requirements: Qualifications/ What you bring (Must Haves) - Highlight Top 3-5 skills Customer-first mindset and attitude; previous customer service experience Strong written and verbal communication skills; proficiency with the English language Proven ability to collaborate with a wide range of people at all levels in the organization Proven ability to maintain a high degree of confidentiality Willingness/passion for managing a high-volume of tasks while maintaining a high-degree of accuracy and attention to detail A positive team attitude that looks to learn and grow everyday Proficiency with Microsoft 365 applications (Word, Excel, PowerPoint, Teams) Ability to quickly learn new software High School Diploma or equivalent (GED) or higher degree Added bonus if you have (Preferred): Proficiency in Spanish, French, and/or Japanese Advanced writing and content management experience Awareness of Design Thinking College degree

The Plano Seasonal Sales Support provides administrative and logistical support for the Retail Store Operations Staff. Additionally, the Seasonal Sales Support will assist with client hospitality to ensure an exceptional client experience. Full-time opportunities are available. The role is expected to start in or around late September 2025 and end by January 2026. Flexibility needed to work non-traditional hours, especially nights, weekends and holidays. Responsibilities: Enters sales at POS. Answers and properly directs all incoming calls. Assists on the sales floor when necessary, in order to satisfy clients' needs such as providing hospitality. Maintains consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times. Assists Sales and Operations team wrap client packages. Assists Sales and Operations team with the cleaning of client jewelry. Assists the Operations team with the restocking of store packaging. (Bags, Boxes, Pouches, Ribbon, Folders). Assists the Operations team with the restocking of store stationary. (POS Paper, Repair Forms, Receipt Envelopes). Assists the Operations team with the unwrapping of David Yurman Bags for easy access. Assists the Operations team with the putting together of DY Pocket Folders. Assists Operations team package and ship client packages. Assists Operations team in inventorying office supply needs. Assists Operations team in inventorying packaging needs. Assists Operations team in inventorying stationary needs. Assists Operations team identify client jewelry repairs. Assists store in maintaining a clean case line. Assists Sales and Operations team organize understock. Assists Operations team with Inventory Serial Case Audits. Ensures organization and cleanliness of jewelry cleaning area. Qualifications Minimum 1 year in an operational role in a customer service environment; luxury retail experience preferred Computer skills: Proficient in Microsoft Excel and Outlook Ability to be detail-oriented, adapt and prioritize in a fast-paced environment Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations,). Expected base pay for the role is $20.00 - $23.00/hour.

Job Title: Experience Specialist Duration: 3 months and possible for extension Work Environment: the schedule will change to 4 days onsite and 1 day remote. Interview process: 1 round, video conference interview Job Description: The ideal candidate will be handling online inquiries from the internal Our Client team. Reach out to the Subject Matter Expert for answers about the knowledge article. Years of exp: 2-3 years of customer service / call center exp. HR background preferred. Hybrid-, 4 day onsite, 1 day remote. Interview process: 1 round, video conference interview Requirements: Qualifications Highlight Top 3-5 skills Customer-first mindset and attitude; previous customer service experience Strong written and verbal communication skills; proficiency with the English language Proven ability to collaborate with a wide range of people at all levels in the organization Proven ability to maintain a high degree of confidentiality Willingness/passion for managing a high-volume of tasks while maintaining a high degree of accuracy and attention to detail A positive team attitude that looks to learn and grow everyday Proficiency with Microsoft 365 applications (Word, Excel, PowerPoint, Teams) Ability to quickly learn new software High School Diploma or equivalent (GED) or higher degree Preferred: Proficiency in Spanish, French, and/or Japanese Advanced writing and content management experience Awareness of Design Thinking College degree

Business Development Representative - Plumber Referral Partner Right Restoration Partners is a dynamic and rapidly expanding national platform focused on partnering with and supporting the growth of exceptional emergency restoration services businesses that deliver high-quality solutions across water and fire damage mitigation, mold remediation, rebuild services, and pack-out and storage. Right Restoration supports its partners by attracting and developing skilled talent, investing in cutting-edge technology and systems that empower industry-leading and efficient customer service, and accelerating and diversifying lead generation. Backed by Percheron Capital, a private equity firm with over $3 billion in assets focused on partnering with exceptional teams to build market-leading essential services businesses, Right Restoration Partners is poised to shape the future of restoration services. The Business Development Representative - Plumber Referral Partner will join a successful, established team focused on the continued expansion of our business. The Business Development Representative will spearhead growth by building strategic partnerships with plumbers, property managers, and/or fire services professionals as well as working closely with marketing and operational teams to align strategies and achieve shared goals. The Business Development Representative is an outside sales position, based out of our Dallas-Fort Worth facility (941 Hensley Ln, Wylie, Texas 75098), which supports customers throughout the greater DFW area. We offer a competitive base salary, benefits, an uncapped commission plan, a car allowance, and bonuses. Key Responsibilities of the Business Development Representative Identify, develop, and nurture partnerships with lead sources to deliver consistent, high-quality referrals. Grow and maintain relationships, providing top-notch support and guidance to our partners. Analyze metrics to refine your approach, demonstrate ROI, and drive continuous improvement. Qualifications of the Business Development Representative 0 to 3+ years of sales, business development, or marketing, preferably within restoration, property management, or related industries. A proactive, self-motivated approach with strong adaptability and resilience. Bachelor's degree in marketing, business, or equivalent experience. Proficiency in CRM tools is a plus.

Flex Time Dental Sales - Pharmaceutical Sales We are currently recruiting an experienced Dental or Pharmaceutical Sales person to fill a flex time (13 days/month) position. The ideal candidate will hold a Bachelor's degree from an accredited college or university in a Sales related field or be a licensed Dental Hygienist and have 2+ years of sales success in Dental or Pharmaceutical Sales. Our client has the #1 products in the dental market. They are a fortune 500 company that has great product for you to sample/sell and have wonderful marketing materials that we deploy via the iPad. Responsibilities of the Flex Time Dental Sales - Pharmaceutical Sales position Sell and detail products directly to dental professionals Dentists and Hygienists). Call on at least 8 dental offices each day and see the entire office. Deliver 12 or more face to face presentations/day to targeted dentists and hygienists. Conduct lunch and learn sessions with at least one office per day Conduct dental products presentations with a company iPad. Requirements of the Dental Sales - Pharmaceutical Sales position Job Requirements Bachelor's degree from an accredited college or university in Sales related field or Dental Hygiene 2+ years of sales success in Dental or Pharmaceutical Sales Ability to work on a flex time (13 days/month) basis Documented sales success Relationships with dentists in the local market. Compensation The starting annual salary for this position is $30,000.00 Annual performance bonus of $5000. Auto Allowance Company Paid Storage Area Company Paid Iphone and iPad Job Type: Part-time Seniority Level Entry level Industry Pharmaceuticals Employment Type Part-time Job Functions Business DevelopmentSales

Customer Service Representative Role Type: Full-time About Our Client Our client is an established company specializing in product distribution and fulfillment services. They serve business-to-business customers with a focus on exceptional post-sales support and customer satisfaction. Operating from a warehouse facility, they pride themselves on delivering solutions-oriented service while maintaining operational efficiency. The company values professionalism, customer-centricity, and collaborative teamwork in everything they do. Job Description As a Customer Service Representative, you'll serve as the primary liaison between our client and their customers, ensuring exceptional service throughout the entire post-sales process. Your day-to-day will involve managing customer inquiries via phone and email, processing orders with precision, and coordinating with internal departments including warehouse and sales teams. You'll have a direct impact on customer satisfaction by providing solutions-oriented support, resolving issues proactively, and maintaining accurate order management from placement through fulfillment. This role exists to enhance the overall customer experience while supporting the company's operational efficiency goals. You'll collaborate closely with the Customer Service Manager, sales team, warehouse staff, and technical support team. The ideal candidate is passionate about problem-solving and thrives in a fast-paced environment where exceptional customer service is the top priority. Duties and Responsibilities Answer phones with a positive, energetic voice and listen attentively to customers Respond to all emails in a timely and professional manner Process customer orders via phone, email, and online portal ensuring accuracy and timeliness Provide customers with order confirmation and shipping information Monitor open orders and proactively manage any delays or updates Obtain necessary customer information to ensure prompt order processing Provide accurate pricing and inventory information Assist customers with problem resolution and escalate complex issues when needed Offer alternative solutions when exact requested materials are unavailable Support sales team with administrative and customer-related needs Deliver basic technical assistance to customers Maintain up-to-date customer notes and records in NetSuite system Communicate clearly with warehouse team to ensure accurate order fulfillment Assist with invoicing support and shipping documentation Identify potential issues in order flow and escalate accordingly Ensure customer complaints are addressed and resolved promptly Required Experience/Skills 1-2 years of customer service and data entry experience Demonstrated proficiency with Microsoft Office Suite and CRM systems (NetSuite preferred) Experience operating standard office equipment Excellent telephone etiquette and customer service skills Ability to remain calm and professional when interacting with difficult customers Highly organized and detail-oriented with strong multitasking abilities Comfortable working in fast-paced environment with frequent interruptions Strong written and verbal communication skills Excellent basic arithmetic and business math calculation skills Ability to solve practical problems with limited standardization Nice-to-Haves 5 years' experience in office environment with business-to-business customer service Experience in warehouse or fulfillment operations Familiarity with inventory management systems Experience in product distribution industry Education Required: High School Diploma Preferred: Associates Degree or higher Apply Now! Customer Service | Representative | Order Processing | NetSuite | B2B | Warehouse | Fulfillment | Phone Support

Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back-office services. Performs services focused on customer satisfaction and adherence to established Service Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. Supports customer to submit and process origination and disbursement transactions or creates and submits on behalf of customer. Assists customer with award origination and disbursement processing and identifying and resolving processing issues. Supports inbound calling, outbound calling, email, web chat and outreach to customer to assist in resolving batch edits and errors, missing documents and signature pages, fixing data. Provides monitoring support and outreach for batch processing issues and errors, edit code rejects, issue follow up and resolution as requested. Logs cases, or updates an existing case as applicable, to record each phone, email, or web chat communication with a customer. Each phone communication will require a manual process to link the call to the open case. All cases shall be logged in a web-based agent desktop application. Performs manual linking and unlinking of award records and promissory/agreement to serve notes. • Performs analysis of COD borrower data integrity situations identified by Customer. Provides support to Customer to research and confirm COD processing status of data such as promissory notes, batch status, entrance counseling, exit counseling, borrower, grant recipient, borrower-servicer information, etc. Support Services shall be executed in compliance with processing and program guidelines published by Customer. Minimum Qualifications US Citizen with a High School Diploma or GED 0-2 years of Call center experience. 0-2 years of customer service or public relations experience. Other Job Specific Skills Ability to successfully adapt and perform during times of high call volume. Ability to provide effective customer service and deal tactfully and courteously with the public. Strong written and verbal communication skills. Strong listening ability to interpret and clarify information being provided by customers. Strong commitment to providing quality service. Ability to foster a good working relationship and rapport with customers. Keen attention to detail and accuracy. Ability to work well under pressure. Unwavering dedication to customer satisfaction and resolving customer concerns. Ability to convey enthusiasm, energy and sincerity over the phone

Overview: Account Representative Temp-to-Hire | Fully Onsite (Addison) | M-F 8:30am-5:30pm | $27/hr+ DOE We're seeking a proactive, sharp, and driven individual to join our team in a dynamic hybrid role that blends project coordination and account management. If you thrive in fast-paced environments, love wearing multiple hats, and want a role where no task is too small or too big, this is for you. What You'll Do Manage incoming client orders and coordinate details with factories, vendors, internal teams, and shipping partners Act as a communication hub-collaborating internally and externally to keep projects moving Provide client-facing support when needed Maintain accurate records and handle client inquiries Gradually transition into managing your own accounts and projects What We're Looking For 2-4+ years of experience A true go-getter with initiative-someone who wants to grow, not just "clock in and out" Detail-oriented, adaptable, and proactive Strong strategic thinking and problem-solving skills Prior project ownership or project management experience preferred Excellent organization and time-management abilities Strong customer service and communication skills Ability to build and maintain long-term client relationships Comfortable with the duality of the role: no task is too small, and none too big Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)

Enjoy a remote work schedule, a supportive culture, and exciting project opportunities to grow with a well-established organization. Join a professional environment where your bilingual skills and customer service expertise create meaningful impact every day. Primary Services is excited to announce the role of Call Center Representative for a large enterprise client. This position offers the chance to support a high-volume inbound call center within a major customer service operation. As a Call Center Representative, you will handle a wide range of inquiries, provide accurate information, and resolve issues that directly influence customer satisfaction. This role is well-suited for service-driven professionals who thrive in structured, fast-paced environments. Responsibilities: Answer incoming calls in a professional and courteous manner. Handle and resolve customer complaints by identifying issues and troubleshooting effectively. Provide accurate information related to billing, enrollments, and escalations. Respond to customer questions while ensuring clarity and accuracy. Maintain detailed documentation of interactions and outcomes. Navigate computer systems and software to access and update customer information. Qualifications: Fluent in Spanish and English highly preferred. Call center experience preferred. High school diploma or equivalent required. Ability to pass a background check. Computer proficiency required. Strong customer service capabilities. Strong organizational skills. Ability to work as a contributing member in a team-based environment. Stress tolerance and patience required for high-volume call handling. Effective communication and listening skills.

Base Salary + Uncapped Commissions • Commercial + Residential • Fast-Growing Team Dallas-Fort Worth is booming. Roofs are everywhere, money is everywhere, and opportunities are unlimited - if you're selling for the right company. We're hiring a Roofing Sales Rep ready to dominate commercial roofing, grow recurring revenue through service & maintenance contracts, and close high-value residential replacements. This role is for someone who wants a career, not a side hustle - and wants to build a book of business that pays for years. Compensation Base salary Uncapped commissions High performers earn $200K-$300K+ Monthly bonuses + residuals on maintenance agreements Company is scaling → your pipeline grows every year This is real money in a real market with real support. Your Day-to-Day Hunt for commercial opportunities across DFW Build relationships with: -- Property managers -- Commercial building owners -- Multifamily operators -- GC's & facility managers Inspect roofs, document issues, and create proposals Sell: -- Commercial roofing projects -- Service, Maintenance & Repairs -- Residential when needed (no door knocking required) Work closely with ops & field teams who actually execute We don't burn bridges. We build repeat clients. Why This Job is Different Dallas is a goldmine - IF you have the right systems behind you Our service teams, processes, and tech are built for speed We treat reps like partners, not disposable bodies You'll be part of a growing, high-performing team, not a revolving door Your success = the company's success. We invest heavily in both. You'll Succeed Here If You… Have roofing, construction, or B2B sales experience Want to earn at the top of the industry Are relationship-driven and articulate Follow up like a pro Want to grow with a company scaling fast in Texas Ready to Build a Six-Figure Roofing Sales Career in the DFW? If you're hungry, competitive, and ready for a company where your income has literally no ceiling, we want to talk.

We are hiring a Customer Service Representative to work out of our Denton, TX corporate office! This role is responsible is for resolving customer issues, processing orders, tracking/tracing shipments, processing returns/damages, and working with internal departments. Responsibilities: Resolve customer calls and emails in a timely manner Receive, process, and respond to inquiries regarding pricing, order status and changes, product availabilities and product information Process all incoming requests for shipment information from both internal and external Act as a liaison between our Logistics Department and our customers regarding order status, tracking shipments, and identifying late shipments Facilitate the resolution of quality, service, or billing issues by performing activities such as issuing Order Complement, issuing RGA's, or other remedies as deemed appropriate by management Confer with other internal departments to resolve customer issues or complaints Check to ensure that appropriate changes were made to resolve customers' issues or requests, ensuring complete follow through every time Facilitate order complement process, completing the required paperwork and following through on the entire transaction to resolution Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments Manage claims with freight companies and customers Complete regularly scheduled or ad hoc reports using SAP and MS Excel Requirements: 2 years of Customer Service or related experience preferred Ability to work 100% on-site out of the Denton, TX office Professional business acumen with the proven ability to multi-task extensively and remain results-oriented while receiving ever-changing or ambiguous direction and minimal supervision Understanding of what it takes to provide good customer service Ability to follow through on complex/technical projects requiring extensive research Excellent phone presence and professional communication skills; proven ability to remain composed when faced with difficult issues and tight deadlines Spanish language fluency is a plus Advanced MS Office skills We offer: Competitive compensation The ability to become a part of an industry-leading dynamic team with a high focus on delivering results and continuous improvement 401(k) plan through Fidelity, with a generous company match; 100% vested immediately upon contributing and no waiting period to start participating Paid Holidays and Paid Time Off with the option to cash out unused PTO every year Possibility for telework days, depending on position, with flexible make-up time for exempt employees Blue Cross Blue Shield medical insurance plans, along with dental and vision benefits. Opportunities for career development and advancement; enhance your technical, specialized knowledge and gain new skills through promotions from within.

E.S. Kluft & Company The Standard of Luxury and Comfort Grand Prairie, Texas We're seeking highly qualified, collaborative, professional, knowledgeable, and results-driven Customer Service Representative to support our growing mattress manufacturing company. Future employees will have the opportunity to join Health, Vision, Dental, and Life Insurance on the first of the month following date of hire. We offer 10 holidays, vacation, sick pay, and 401k employer match. E.S. Kluft & Company is known for a long story of building only the best mattress in the U.S.! We are the company of choice for luxurious high-quality mattresses and want to be the employer of choice for your next career employment opportunity. JOB SUMMARY: The Customer Service Representative is responsible for providing effective customer service for all customers and assist in processing orders, RGA's, warranty claims and respond to product related questions. Works with Production, Sales and Accounting personnel to provide excellent customer service and resolve customer issues. MAIN DUTIES & RESPONSIBILITIES Provides excellent quality service that meets or exceeds the needs of our customers by timely responding to customer questions and resolving issues that may develop. Responds to customer inquiries in a positive manner. Researches customer issues and interfaces with Production, Sales and Accounting personnel to resolve any and all problems that may occur. Tracks all issue, errors and returns and ensures all issues, errors, and returns are completely closed or resolved. Processes Electronic Data Interchange (EDI) orders from customers. Assists with Returns and Warranty processes as required. Assists with answering incoming calls within the company as may be required. Assists Customer Service Manager with special projects as required. KPIs Maintain excellent customer relations and timely resolve issues. DIRECT REPORTS None QUALIFICATIONS At least 3 years Customer Service experience preferably within an order entry or order fulfillment role in the manufacturing industry. Experience with Customer Returns and Warranty Professional and effective communication skills (verbal and written). Ability to organize work and achieve daily tasks High school graduate Computer literate (Microsoft Office: Word, Excel, Email, etc.) Ability to perform general math calculations Self-motivated and able to work with little supervision. WORK PLACE & TRAVEL Travel not required.

This position is the main point of contact between the service center and its outside customers. This role drives company growth while supporting company sales objectives by generating leads, building relationships, and closing deals. The ideal candidate is customer obsessed with an unwavering focus on exceeding customers' expectations by delivering exceptional customer experiences. Prioritizing the customer's needs, desires, and creating a uniquely better customer experience is the driving force of a representative's decision-making processes and activities. A successful representative has a strong sales background and proven track record of meeting and exceeding sales targets. They proactively identify and educate prospective customers while maintaining, supporting, and strengthening existing customer relationships. The day-to-day tasks will all contribute to the overall customer experience, including anything from answering phones, customer onsite visits to overseeing garage-door-related activities, inventory coordination and monitoring market trends. Our company believes in the Ideal Team Player. We follow the model behaviors of Humble (quick to point out the contributions of others), Hungry (self-motivated and diligent), Smart (socially appropriate and aware), Safety-Minded (works to lower safety risks, Quality-Minded (take pride in their work) and Attendance (recognizes their presence is important). ESSENTIAL JOB DUTIES & RESPONSIBILITIES: Respond to customer inquiries promptly and accurately via phone, email, chat or in person with pleasant and efficient chat etiquette. Provide clear and concise information to help customers resolve issues and answer questions. Manage customer frustrations with empathy and professionalism, working to resolve issues efficiently and effectively. Develop and maintain relationships with customers outside of the service center environment. Connect with existing and potential customers via phone and in-person meetings to understand their needs and offer solutions. Build and maintain strong relationships with new and existing clients. Address customer inquiries and provide solutions that meet their needs and exceed their expectations. Follow up with customers to ensure satisfaction and identify opportunities for growth. Execute sales and marketing strategies as directed by leadership. Drive revenue growth through new business acquisition and retention of existing accounts within local center market. Develop and implement strategies to increase market share in garage doors and related products. Spend the majority of time traveling in-market for customer and prospect meetings, trade shows, and industry events, with the remainder dedicated to office-based planning, follow-up, and internal collaboration. Serve as the primary point of contact between customers and the service center. Provide real-time support by writing orders, managing quotes, and handling phone inquiries. Maintain a strong customer-first attitude by resolving issues quickly and professionally. Participate in customer journey management to support pipeline progression and relationship development. Report monthly on sales metrics, customer feedback, and marketing trends. Gather competitive intelligence and provide strategic input to leadership. Maintain accurate customer profiles in CRM and ERP systems. NON-ESSENTIAL JOB DUTIES & RESPONSIBILITIES: Assist in reducing inventory stagnation. Perform other duties as assigned to support service center operations and sales initiatives. PHYSICAL DEMANDS & WORK ENVIRONMENT: Prolonged periods sitting, standing, driving, and working on a computer. Must be able to lift up to fifty pounds at times. Fast-paced, dynamic office and field environment. COMPETENCY, KNOWLEDGE, SKILLS & ABILITIES: Strong computer proficiency in MS Office (Word, Excel, Outlook, Teams), customer relationship management (CRM) and Salesforce. Strong written and verbal communication skills Troubleshooting and problem-solving abilities. Strong time management and organizational skills. Understanding of the sales process and sales performance metrics. Ability to multitask, stay organized, and manage competing priorities. Ability to manage multiple customer accounts. Self-motivated, resourceful, adaptable, and goal driven. Ability to work with professionalism and integrity. Team-oriented with a strong work ethic and a positive, proactive attitude. Active participant in cross-functional teams to understand product improvement opportunities and provide feedback. Willingness to learn, innovate, and engage with humor and humility. EDUCATION & EXPERIENCE: REQUIRED: High School Diploma or equivalent PREFERRED: Bachelor's degree in Business, sales, or related field 3-5 years of experience in a sales or customer service role, ideally within the overhead door or construction-related industry. ADDITIONAL INFORMATION: Ability to travel. Clean driving record. The McAlear Group offers a full range of benefits for eligible employee including 401k, health and life insurance, Employee Assistance Program (EAP), disability coverage, and PTO

Job Title: Customer Service Representative (Bilingual) Temp-to-hire This position focuses on delivering front-line customer service and Level 1 technical support in a high-volume, phone-based environment. Candidates should possess strong communication skills, a customer-first mindset, and be comfortable working on-site on a daily basis. Responsibilities: Respond to customer inquiries via phone, chat, and email Provide Level 1 break/fix support and troubleshoot software or access issues Perform data entry and assist with order tracking and billing inquiries Escalate unresolved issues to internal teams when appropriate Contribute to a team-oriented, open-door environment focused on customer satisfaction Requirements: 2+ years of customer service, call center, or help desk experience Bilingual - English/Spanish is required Excellent verbal and written communication skills Professional, punctual, and dependable Ability to work 100% onsite now and after a planned local office relocation in mid-2025 Proficiency with Microsoft Excel and data entry systems preferred What's Offered: Full-time, temp-to-hire opportunity with long-term growth potential Stable and supportive team environment Opportunity to contribute to process improvement and customer satisfaction Competitive pay with consistent hours

Responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems and provide information on behalf of the institution. Identifies and resolves discrepancies or missing information and accurately enters data into the electronic medical record system. Verifies insurance coverage or determines patient self-pay responsibility and provides cost information. Schedules healthcare appointments based on need, patient request and in accordance with system and clinic guidelines. Interprets physician orders to schedule appointments and ancillary tests. MINIMUM REQUIREMENTS ADDENDUM Must pass PSS or CCS training program and successfully complete competency exam to maintain position. Experience Preference: Prior customer service experience is strongly preferred