Member Support Representative
Representative job in Barberton, OH
The Member Support Representative is considered the “front line” of the ministry in assisting members with general inquiries by phone and email. This entry-level role is ideal for candidates who enjoy engaging with people, are servant-minded, and can provide compassionate and professional support. In addition to answering questions and resolving issues, the position also provides opportunities to minister to members through prayer and spiritual encouragement.
WHAT WE OFFER
Compensation based on experience.
Faith and purpose-based career opportunity!
Fully paid health benefits
Retirement and Life Insurance
12 paid holidays PLUS birthday
Lunch is provided DAILY.
Professional Development
Paid Training
ESSENTIAL JOB FUNCTIONS
Respond to member inquiries via phone and email promptly, with time sensitivity and professionalism.
Verify and update member information accurately in CHM's systems.
Log and track all interactions in the member management system (Gift Manager or CRM).
Follow standard operating procedures (SOPs) when handling common inquiries.
Provide accurate information about CHM guidelines, membership, billing, and processes.
Attract prospects by answering questions, giving suggestions, and making recommendations to obtain membership when appropriate.
Review and assess member concerns, escalating to management when necessary.
Handle escalated or emotional calls with empathy, offering prayer or spiritual encouragement when appropriate.
Meet established performance standards (e.g., call volume, response time, member satisfaction).
Participate in team meetings, training sessions, and development opportunities to stay current with CHM policies and systems.
Protect member confidentiality and comply with HIPAA and organizational privacy standards.
Thrive in a collaborative team environment and contribute positively to overall team goals.
Uphold the mission, vision, values, and service standards of CHM in every interaction.
Maintain a professional demeanor at all times.
Perform other job duties as assigned by management.
QUALIFICATIONS & EXPERIENCE REQUIREMENTS
Required: High School Diploma or equivalent.
Preferred: Some college coursework in business, communications, or related field; or 1-2 years of customer service experience.
Proficiency in Microsoft Office programs (Word, Excel, Outlook).
Ability to operate a PC and navigate information systems/applications (Gift Manager or similar CRM software).
Experience using routine office equipment (fax, copier, printers, multi-line telephones, etc.).
Strong verbal and written communication skills, with active listening ability.
Strong organizational, analytical, and problem-solving skills.
Ability to manage workload, multi-task, and adapt to changing priorities.
Patience, empathy, and conflict-resolution skills for handling sensitive or difficult calls.
CORE COMPETENCIES
Interpersonal Communication
Servant Leadership Mindset
Teamwork & Collaboration
Conflict Resolution
Detail Orientation & Accuracy
Adaptability & Flexibility
PERFORMANCE EXPECTATIONS
Maintain accuracy and efficiency in all member records updates.
Meet or exceed department standards for call and email response times.
Consistently achieve high member satisfaction scores.
Demonstrate reliability, accountability, and professionalism in all duties.
WORK ENVIRONMENT & PHYSICAL REQUIREMENTS
Standard schedule: Monday-Friday, 9:00 AM-5:00 PM (with flexibility for ministry needs).
Office-based environment with regular phone and computer use.
Ability to sit at a desk and use a computer/phone for extended periods.
Manual dexterity for typing and handling office equipment.
About Christian Healthcare Ministries
Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills.
Call Center Representative
Representative job in Hudson, OH
At Leaf Home people are at the heart of everything we do, and we've crafted a team of the very best to ensure we make a difference. We are the largest home services company in North America with four different business units with award-winning product offerings. Our Inside Sales Representatives are the foundation of our winning team. Read more below to find out why Leaf wants to be YOUR company.
What's in it for you?
No Cold Calling -All leads the customer has asked US to contact THEM!
No Experience Necessary - desire to win every day is required!
Weekly Performance Focused Pay - base hourly rate + unlimited incentive based on daily, weekly, monthly goals…top agents make $30+ per hour…we win together, the better we do, the more you make
Free Benefits - Heath, Dental, and Vision are FREE for employees! Our company paid plans also offer low co-pays and low deductible too! Gym reimbursement is also included!
Meals - No such thing as a free lunch…almost…we provide fresh meal delivery at under $5 per meal
Casual Dress - Be comfortable while taking with potential customers
Training & Advancement - All of your training is paid and Growth equals more opportunity for all employees - our leadership team is developed from within!
Position Summary: Inside Sales Representatives are responsible for speaking with potential customers regarding their product needs and scheduling the customer for a sales consultation. Customer leads are generated through multiple lead generation channels including, but not limited to, event marketing, digital ads, radio, and television.
Essential Duties and Responsibilities:
Focus efforts on maximizing lead conversion from initial contact to set appointment
Use learnings from comprehensive training program to successfully set customer leads
Initiate outbound calls for digital advertisement sales leads generated
Answer inbound calls received through multiple lead generation channels in a prompt and professional fashion
Serve as initial point of contact for potential customer via phone and email
Review information provided by customer to confirm accuracy, determine availability for in-home sales consultation
Overcome objections from potential customer regarding scheduling, cost, etc. to schedule sales consultation as soon as possible
Document and update customer interaction within customer relationship management (CRM) system
Promote teamwork through consistency, reliability and group cohesiveness
Experience and Minimum Qualifications:
High School Diploma or equivalent
Ability to learn sales systems and processes for inside sales center
Ability to juggle various work activities
Ability to thrive in a fast-paced, high-energy, team-oriented
Apply active listening skills through the ability to comprehend information presented and respond thoughtfully.
Detail-oriented and can focus on the task at hand,
Excellent verbal and written communication skills are required for communicating with internal and external parties
Holding oneself responsible and being self-driven in accomplishing business goals, adhering to policies and being responsible for one's own actions, performance, and decision
Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access)
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status)
Leaf Home Core Values
Our vision is to continue to be the leading innovator of direct-to-consumer home safety and improvement solutions. TNT - Today, Not Tomorrow. By being cognizant of the present, attacking problems, and presenting ground-breaking solutions today, our team strives toward a better tomorrow.
Diversity and Inclusion Statement
Leaf Home is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion.
Equal Opportunity Statement
Leaf Home will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law).
Client Retention Representative - Cleveland, OH
Representative job in Cleveland, OH
Job Description
Universal Energy Solutions is seeking an enthusiastic and results-driven Client Retention Representative to join our team in Cleveland, OH. In this role, you will be instrumental in building and maintaining long-term relationships with our clients, ensuring they receive exceptional service and support for our sustainable energy solutions.
Your primary focus will be to engage with existing and new sales customers, addressing their needs, resolving concerns, and promoting the value of our services and sales. By fostering effective communication and understanding customer experiences, you will help drive customer loyalty and minimize attrition rates.
Responsibilities
Proactively reach out to clients to assess satisfaction and gather feedback on our products and services.
Engaging B2B sales with current and new customers.
Handle inquiries and complaints effectively and professionally, ensuring swift resolution.
Develop personalized retention strategies to encourage client renewals and upgrades.
Coordinate with internal teams to relay client feedback and advocate for customer needs.
Analyze client data and retention metrics to identify trends and suggest improvements.
Participate in the development and execution of customer loyalty programs.
Keep abreast of industry trends and best practices in customer retention.
Requirements
Proven experience in customer service, account management, or a similar retention-focused role, preferably in the energy sector
Excellent communication and interpersonal skills
Strong analytical skills with the ability to interpret data and client feedback
Problem-solving attitude and a commitment to delivering exceptional customer experiences
Ability to work independently as well as part of a team
Creative approach to developing client retention strategies
Benefits
Rapid advancement opportunities
Professional sales training curriculum
Paid Training
Weekly Pay
Sales Development Representative
Representative job in Cleveland, OH
**About us** Our purpose is to bring together people, energy and markets to power and navigate a changing world. In a time of constant change and possibility we need new talent to pursue commercial opportunities, fueled by world-class insight and expertise. We're always striving for more innovative digital solutions, sustainable outcomes and closer collaboration across our company and beyond, and you could be part of that too. Together we continue to grow as the world's leading energy company!
There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services.
Now a part of the bp family, TravelCenters of America is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives.
From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a partner in TravelCenters of America's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TravelCenters of America's future.
**Summary**
The Sales Development Representatives role is to seek new business opportunities by researching, contacting and qualifying potential customers, selling TA´s programs, targeting fuel sales and Truck Service sales by establishing, developing and maintaining strong business and customer relationships.
**Duties and Responsibilities**
+ Maintains and grows new business in assigned territory by understanding customer needs and determine how TA products and services meet those needs
+ Maintains customer database and robust pipeline by qualifying leads as sales opportunities and documenting everything in Salesforce
+ Research companies and contact potential customers through cold calls and emails
+ Presents proposals to fleet decision makers/executives
+ Negotiates contracts and agreements to maximize profit margins
+ Expedite the resolution of customer issues and complaints to maximize satisfaction
+ Works closely with Billing, Customer Service, Credit, Field Operations and Truck Service to resolve customer issues
+ Achieve agreed upon sales targets and outcomes within scheduled timeframe
+ Represents TA at Trade Shows and Company sponsored seminars, meetings and training programs
+ Reports to the Director of Inside Sales on (weekly/monthly/quarterly) results
+ Stays up-to-date with new products/services and plans
**Qualifications**
+ Bachelor's Degree or equivalent work experience preferred
+ 2+ years of sales experience preferred
+ Must have excellent communication, presentation, and negotiation skills
+ Proven work experience in B2B Sales, Inside Sales with hands-on experience with sales techniques including cold calls
+ Previous experience developing leads and meeting sales quotas
+ Excellent computer and technical skills and familiarity with MS office suite
+ Experience with CRM software (e.g. Salesforce)
+ Able to clearly present our company to potential customers and touch on all our products/service.
+ Able to function independently, as well as working effectively in a team environment
**Why join bp:**
At bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to encouraging an inclusive environment in which everyone is respected and treated fairly.
There are many aspects of our employees' lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others!
Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit ****************************************************************
**Pay Range**
The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed.
Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. BP is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At BP, we invite everyone to make themselves at home.
Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at ******************* . In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request.
**Working Conditions / Physical Requirements**
In this role, the employee is continuously sitting and typing, frequently talking and using eye and hand coordination and may also be required to climb or balance; stoop, kneel, crouch or crawl. The employee is occasionally required to lift and/or move objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Standing, walking, bending over, and repetitive use of legs are done occasionally. All performed with or without a reasonable accommodation.
**Disclaimer**
This may not list all duties for this position. The incumbent in the position may be asked to perform other duties. BP reserves the right to revise the at any time. This job description is not a contract for employment, and either the incumbent or BP may terminate employment at any time, for any reason.
**Travel Requirement**
Negligible travel should be expected with this role
**Relocation Assistance:**
This role is not eligible for relocation
**Remote Type:**
This position is a hybrid of office/remote working
**Skills:**
Business Acumen, Coaching, Commercial Acumen, Commercial performance, Consultative selling skills, customer and competitor understanding, Customer Profitability, Customer promise execution, Customer Training, Customer Value Proposition, Digital Fluency, Internal alignment, Managing strategic partnerships, market, Negotiation planning and preparation, Offer and product knowledge, Offer execution and growth, Partner relationship management, Product Ownership, Sector
**Legal Disclaimer:**
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us .
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
Sales Development Representative II (Full Time) United States
Representative job in Richfield, OH
Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens. Applications are accepted until further notice.
Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.
**Meet the Team**
At Cisco Security, we are redefining the future of cybersecurity by delivering powerful protection for users, workloads, devices, and networks-wherever they are. Our team is our greatest asset, bringing together diverse skills, experiences, and perspectives to tackle one of the most pressing challenges of our time: transforming the security industry.
From creatives to analysts, from low-key to high-energy, we work together to build solutions that are simple, effective, trustworthy, and enduring. This is why Cisco is not just the most trusted name in cybersecurity-we're also the most loved.
**Your Impact**
As an **Outbound Sales Development Representative (SDR)** supporting **Cisco's** **Incubation** **Security Sales team** , you'll be part of a dynamic, high-energy group of motivated SDRs focused on building a qualified pipeline for Cisco's newest and most innovative Security products. Your mission will be to connect with prospects and generate excitement for Cisco's solutions using multiple channels, including phone, email, LinkedIn, and any other creative methods you can think of...that works!
In this role, you will:
+ **Prospect across industries and verticals** , leveraging insights, internal tools, and cutting-edge technology to uncover new opportunities.
+ **Collaborate closely with Inside Security Sellers** **and cross-functional teams** , driving impact and expanding your assigned territory.
+ Master Cisco's Security product portfolio, including solutions like Duo and Identity Intelligence, XDR, AI Defense, and Hypershield, and position these products based on the value and outcomes they deliver-not just their features.
You'll also develop trusted relationships internally and externally, becoming a true subject matter expert and storyteller, capable of positioning new, incubated products to solve today's most pressing cybersecurity challenges.
This is your opportunity to make a real impact, accelerate your career in cybersecurity, and help customers protect what matters most in an ever-evolving digital world.
But don't worry-you won't be doing it alone.
This is an incredible opportunity to make a tangible impact, accelerate your career in the thriving cybersecurity industry, and help customers protect what matters most in an ever-evolving digital world.
But don't worry-you'll have everything you need to succeed. At Cisco, we set you up for success with:
+ Comprehensive **Sales Boot Camp** and ongoing product training.
+ Opportunities to **shadow and learn from security experts** .
+ A supportive network of **mentors and teammates** who will cheer you on every step of the way-all the way up to our CEO!
Are you ready to grow fast, learn even faster, and help shape the future of cybersecurity? Let's go. Are you ready to grow fast, learn even faster, and help shape the future of cybersecurity? Let's go.
**Minimum Qualifications **
+ Completion within the past 3 years, or current enrollment with expected completion within 12 months, of a certification or degree program (e.g., Associates, Apprenticeship, Boot Camp, or Certification in a specialized program + 3 years of relevant experience, High School Diploma + 4 years of relevant experience, Bachelors + 2 years of relevant experience) or Masters + 0 years of relevant experience.
+ 1-2 year(s) of outbound sales and/ or lead-generation experience in a high-tech or SaaS company.
+ Fluent in English.
+ Able to legally live and work in the country for which you're applying, without visa support or sponsorship
**Preferred Qualifications **
+ Experience prospecting inthe cybersecurity space.
+ Demonstrated success with cold-calling andoutbound prospecting for new customers.
+ Familiarity with CRM tools like Salesforce (SFDC), HubSpot, or similar platforms.
+ You have a proven track record of meeting or exceeding ambitious (but achievable) targets
+ You are an ambitious, self-driven individual who thrives in a fast-paced, competitive environment. You embrace challenges with a hunter mentality, constantly seeking the next opportunity to drive impact
+ You are entrepreneurial, resilient, and excited by the unique opportunity to position innovative, incubated products in a rapidly evolving market
**Why Cisco?**
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Customer Experience Representative
Representative job in Cleveland, OH
The Customer Experience Representative (CER) is the initial point of contact for our customers at Universal Windows Direct. As such, the CER is responsible for managing the positive image, brand and reputation through resolution and investigation of customer questions, concerns and complaints. Our CERs are responsible for managing a high volume of incoming phone calls, as well as responding to customer emails. The Customer Experience Representative will assist customers while ensuring compliance with the policies and procedures of the organization.
ESSENTIAL FUNCTIONS
Excellent ability to communicate both verbally (over the phone) and in writing (via email, within the customer service software, etc.).
Ability to manage high volume of incoming calls, balancing efficiency with providing high quality customer service.
Manages the entire customer inquiry, complaint or concern from start to resolution. Asks probing questions to understand the customers concern, then selects and explains the best course of resolution, expedites corrections where needed, and follows up to ensure completion.
Collects, enters and verifies new/existing customer information, orders for new or additional products or services, account changes/updates, refunds, and exchanges.
Oversees and coordinates the Service Technician's calendar to schedule services for customers. This includes working directly with customers to determine service needs and availability.
Updates records with all customer interactions, processes customer accounts and files documents related to customers file once resolved.
Collects balances due, and posts payments to customers accounts.
Ability to remember, or use resources, to follow communication procedures, scripts, guidelines, and policies.
Knowledgeable about company products, warranties and terms of sale.
Participates in customer retention activities, escalating concerns to management when appropriate.
Performs other related duties as assigned.
POSITION QUALIFICATIONS
EDUCATION
High School Diploma or equivalent.
EXPERIENCE
Previous experience in a customer service role, experience working in a call center environment or reception experience seen favorably.
Excellent computer skills including experience with CRM systems, Microsoft Outlook, Word, Excel, and Teams.
Experience managing multiple systems, resources, and screens simultaneously, and ability/experience with documenting conversations during phone calls very helpful.
ADDITIONAL REQUIREMENTS
Positive attitude, self-motivated, follow through, and desire to assist customers.
Ability to work independently and as a team.
Consistent and reliable work attendance.
Call Center Representative
Representative job in Lorain, OH
Call Center Representative
Hours:
Full-time
, Monday - Friday, 8:30am - 5:00pm
PRIMARY PURPOSE
The Call Center Representative provides direct service to patients, providers, and other support staff. They are often the first and last person a patient interacts with at Lorain County Health & Dentistry and therefore play an integral role in managing the overall patient experience. Call Center Representatives are expected to work closely with providers and other staff members and function as a team player to meet and exceed the needs of the patient.
EDUCATION AND CERTIFICATION REQUIREMENTS
Must have a high school diploma or GED.
SKILL AND EXPERIENCE REQUIREMENTS
Previous experience as a receptionist, secretary, or call center representative in a medical setting is preferred.
Experience in patient scheduling preferred.
Must be able to demonstrate computer knowledge, including: basic Microsoft Office and the ability to navigate and manipulate multiple software applications in a single session.
Knowledge of medical terminology preferred.
Ability to maintain a calm and professional demeanor and communicate enthusiastically with patients.
Ability to be responsive in working with a culturally- diverse patient population.
Ability to independently coordinate multiple tasks.
Ability to work cooperatively with others.
Bilingual Spanish speaking is a plus.
ESSENTIAL FUNCTIONS
Answer phones and route calls and messages to providers and other staff members efficiently.
Schedule patient appointments in accordance with guidelines.
Update the Practice Management System (PMS) with accurate patient addresses, phone numbers, and insurance information.
Perform patient scheduling by completing accurate phone discussions to obtain demographic, insurance, financial and appointment related information.
Build positive relationships with internal and external customers/patients.
Prioritize and multi-task to meet the demands of a busy office, including answering a high-volume of phone calls.
Demonstrate professional phone etiquette and take complete and accurate phone messages.
Must maintain accurate records.
Comply with HIPAA guidelines as all times
PHYSICAL DEMANDS
Extensive use of computer and telephone.
Some lifting of supplies and equipment up to 50 lbs.
20% walking or standing, 80% sitting at a desk.
Category II re: exposure to blood, bodily fluids, and communicable diseases.
BENEFITS
Excellent Training and Orientation Program
Paid Holidays
Generous Paid Time Off (PTO)
Health, Dental, and Vision Insurance
Prescription Coverage
Employer Paid Life Insurance
Employer Paid Short- and Long-Term Disability
401(k) Retirement Plan
Giving back, outreach, and true advocacy to the patient community we serve.
Lorain County Health & Dentistry (LCH&D) values diversity and is committed to equal opportunity of all person, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, sexual orientation, veteran status, or any other status protected by law.
LCH&D is committed to the full inclusion of all qualified individuals. As part of this commitment, LCH&D will ensure that all persons with disabilities are provided reasonable accommodations for the hiring process. If an accommodation is needed please contact the LCH&D Human Resources Department at **********************************
Auto-ApplyOrder Entry Representative
Representative job in Cuyahoga Falls, OH
Who We Are
Join us at Associated Materials, LLC, where you can be AMazing!
At Associated Materials, we combine our rich history in innovation with an unwavering commitment to continuous improvement and the customer experience. For decades, we have provided exterior building products that have helped build homes and communities across North America, and we look toward the future with the same aspirations as we learn, grow, and set new standards of excellence.
As a leading manufacturer and distributor of exterior building products, you'll have the opportunity to contribute ideas in a welcoming and supportive work environment driven by safety and our core values. Join the AM team where you can be AMazing as we shape our future together.
Position Summary:
The Order Entry Representative serves as the connection point between our Sales team and Windows/Siding Manufacturing. The Order Entry position involves accurately and efficiently processing customer orders by entering data into our system, verifying details, and ensuring timely fulfillment of those orders. This role requires strong attention to detail, data entry skills, and the ability to multitask in a fast-paced environment.
What to Expect:
Accurately enter customer orders for both East and West coast window and siding products in a timely manner.
Review orders for completeness, accuracy, and adherence to company policies and pricing guidelines.
Communicate with customers, sales representatives, and internal departments to resolve order discrepancies or missing information.
Process order changes, cancellations, and returns as needed.
Maintain up-to-date knowledge of company products, policies, promotions, and pricing.
Be willing to cross train within the department and assist with other administrative or data entry tasks as required.
What We're Looking For:
High school diploma or equivalent required, associate or bachelor's degree preferred.
1-3 years of experience in order entry, customer service, or data entry roles.
Strong attention to detail and high level of accuracy in data entry.
Excellent verbal and written communication skills.
Proficient in Microsoft Office Suite (Excel, Word, Outlook). Additional systems used include AS400, Paradigm, and Salesforce.
Strong problem solving and critical thinking skills.
About Us
When you join Associated Materials, LLC, you become part of a noble industry and a team of more than 3,500 employees who are proud to enhance the places we live with quality, innovative, and sustainable products. Headquartered in Cuyahoga Falls, Ohio, we are a leader in the building products industry, operating as three businesses: Associated Materials Innovations, Alside and Gentek Building Products. We are united by our core values that are all about being AMazing, which guide us to prioritize safety above all else, lead with trust, and speak the truth.
Additional Information
The actual wage offered to the successful candidate will be based on multiple factors, including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal pay parity. Compensation decisions are dependent upon the facts and circumstances of each position and candidate. Click to learn more about benefits.
Auto Customer Service Reps
Representative job in Akron, OH
720 W Maple Street, Hartville, OH 44632
Experienced Auto Body RepairTechnicianEarn Up to $30/hour Flat Rate! Up to $5,000 Signing Bonus! $60,000 - $150,000 Income! Excellent Benefits! Questions? Text Brandon Meeks ************
Schoner Chevrolet's Collision Center in Hartville, OH is I-CAR Certified, family-owned, and a great place to have a rewarding career!We perform automotive collision repairs for all makes and models using the best tools and products available. Our high-volume center is booming with business and seeking EXPERIENCED Auto Body Repair Technicians to repair and restore collision related damage to pre-loss condition. Auto Body Repair Tech experience is required.
We appreciate our employees and invest in their success! Give us ONE interview and see why we have many long-term employees! Apply now and drive your career forward with this great opportunity!
Daily Duties - Experienced Auto Body Repair Technician:
Repair and restore auto body collision related damage to pre-loss condition
Disassemble and assess auto damages, repair, and reassemble.
Weld metals, straighten frames, fenders, and panels
Grind, sand, and file repaired surfaces, and more
Keep work area neat and organized
Qualifications - Experienced Auto Body Repair Technician:
Required: Auto Body Repair Technician experience
Bodywork and mechanical framing experience is required
Good work habits and pride in workmanship
Strong organizational and time management skills
Reliable, productive and keeps work area tidy
Manual dexterity and eye hand coordination to operate equipment
A positive attitude and works well as part of a team
We Provide Excellent Benefits:
Up to $5,000 Signing Bonus based on experience! Earn up to $30 per hour flat rate!
$60,000 - $150,000 performance based potential income!
Medical, dental, and vision insurance
401(k) plan with employer match!
Paid vacation - bring earned vacation from previous job!
Paid holidays
Employee discounts on vehicles, service, and more!
Monday - Friday work week
No weekends!
Family-owned!
Team environment
RequiredPreferredJob Industries
Customer Service
Bilingual Call Center Representative
Representative job in Cleveland, OH
Description & Requirements Join Maximus as a Bilingual Call Center Representative, where you'll help callers get the information and support they need with patience, clarity, and care. You'll guide consumers, document their inquiries, and connect them with the right resources all while using your language skills to make their experience easier. Be part of a team that values growth, collaboration, and making a real difference.
Why Maximus?
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Competitive Compensation - Quarterly bonuses based on performance included!
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Track and document all inquiries using the applicable systems.
- Complete associated tasks according to the established guidelines.
- Track and document all inquiries using the applicable systems.
- Meet Quality Assurance (QA) and other key performance metrics.
- Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Transfer/refer consumers to appropriate entities according to the established guidelines.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Facilitate translation services for non-English speaking callers according to procedures.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Fluency in languages (English and Spanish)
- Six months of customer service experience
- Excellent soft phone skills
- Good computer navigation skills
- A quiet and distraction free work area
#LI-Remote
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
16.50
Maximum Salary
$
16.50
Easy ApplySales Development Representative
Representative job in Hudson, OH
Summary of Company & Job Description
Alpha Technologies is part of Indicor, a $1.1B diversified industrial solutions company providing specialized, mission-critical products for industrial manufacturers, and a global portfolio of proven, best-in-class technology companies. With decades of experience producing dependable, highly engineered solutions, Indicor businesses deliver performance and value that are difficult to find anywhere else.
We are seeking a motivated and results-driven Sales Development Representative (SDR) to join our dynamic sales team. In this role, you will be responsible for identifying, qualifying, and nurturing new business opportunities to help drive revenue growth and expand Alpha Technologies' customer base. Reporting directly to the Regional Sales Manager - Americas, you will play a key role in building a strong sales funnel through targeted prospecting, strategic outreach, and effective lead management.
Detailed Primary Responsibilities:
Prospect and identify potential customers through research, outbound calls, emails, social outreach, and networking.
Qualify inbound and outbound leads to ensure alignment with Alpha Technologies' target market and product offerings.
Build and maintain a healthy pipeline of qualified opportunities to support regional sales targets.
Collaborate closely with the Regional Sales Manager, Marketing, and Territory Sales Managers to develop tailored engagement strategies and hand off qualified leads.
Utilize CRM tools to track, manage, and report on lead generation activities and progress.
Stay informed about industry trends, competitive offerings, and emerging technologies to effectively position Alpha Technologies' solutions.
Participate in regular sales meetings and contribute to continuous process improvements for lead generation and conversion.
Education & Experience:
Bachelor's degree in Business, Marketing, or a related field (or equivalent experience).
1-3 years of experience in sales, business development, or a customer-facing role. (Preferred)
Exceptional organizational, attention to detail, and time-management skills.
Outstanding written and verbal communication skills.
Proficient in Microsoft Office and advanced web applications.
Location:
U.S.
Other:
Travel:
Compensation
A competitive compensation package will be designed that includes base and bonus opportunity.
Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. EOE/AA/M/F/Vet/Disability
Medical Call Center Representative
Representative job in Sandusky, OH
Family Health Services is a Federally Qualified Health Center (FQHC) that provides quality, affordable primary care, dental, and behavioral health services. Our "high touch, high tech" clinics offer unique patient focused care to anyone in the community, regardless of their ability to pay. We are rapidly growing in Sandusky, Ohio at our two locations as well as in Norwalk, Ohio and surrounding areas. We also offer behavioral health and primary care at several local schools in hopes of eliminating barriers to those needing services.
We are seeking an enthusiastic Medical Call Center Representative to join our team! The ideal candidate will support the operation of the clinic by answering phone calls coming in and representing the office with professionalism and compassion. This position requires the ability to work independently, multi-task and prioritize responsibilities, handling patient requests, answer calls, returning voicemails, placing outbound calls to patients, and handling any other administrative tasks with a positive attitude.
Responsibilities:
* Receives all calls and addresses patient needs.
* Directs questions to appropriate personnel according to policy.
* Documents phone calls and conversations in record as needed accordingto policy.
* Effectively communicates with both internal and external customers toensure smooth operation of the clinic.
* Optimizes patients' satisfaction, provider time, and clinic space utilizationby efficiently scheduling appointments according to policy.
* Faxes, scans, files, and mails documentation as necessary
* Collects and posts patient payments utilizing office software, providespatient receipts for payments
* Provides a positive patient experience by anticipating the needs ofpatients, answering patient's questions, and maintaining a clean andpresentable front office and reception area.
* Assists in maintaining office equipment.
* Demonstrates effective communication skills.
* Responds to crisis situations according to policy.
* Maintains knowledge of clerical, personnel, medical policies and procedures.
* Adheres to the standards and policies of the Organizational Privacy/
* Security and Compliance Programs, including the duty to comply with applicable laws and regulations (HIPAA, OSHA, OIG, guidelines, other
* State and Federal Laws). This also includes reporting to the Board of Directors, Compliance Officer, Privacy Officer, supervisor, suggestion box, and any suspected unethical, fraudulent, or unlawful acts of practices.
* Must be familiar with the operation of FHS office and be available to work varying hours as necessary.
* Must be able to work independently.
* Performs other duties as assigned.
Work Environment:
This job operates in a health care office environment. This role routinely uses standard
office equipment such as computers, phones, photocopiers, filing cabinets and fax
machines. This job has frequent exposure to dust, constant activity and noise, hands in
water, excessive heat, cleaning agents, excessive cold, dampness, excessive humidity,
and dry atmospheric conditions.
Physical Demands:
The physical demands described here are representative of those that must be met by
an employee to successfully perform the essential functions of this job. Must have the
ability to travel independently throughout the facility to access information from other
departments. Must have the ability to sit for long periods of time. Specific vision abilities
required by this job include close vision, distance vision, color vision, peripheral vision,
depth perception and ability to adjust focus.
Required Education and Experience:
High school diploma with knowledge of computers and data entry required.
At least one year of experience in a health care setting required.
Must be authorized to work in the United States.
Preferred Education and Experience:
Certified Medical Assistant with 3-5 years experiences in clinic setting
Additional Eligibility Qualifications
Ability to work as a team member. Ability to work with culturally diverse group of people.
Must be willing to work flexible hours as required by position.
AAP/EEO Statement
FHS is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally‑recognized basis ["protected class"] including, but not limited to: race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law.
In Ohio, the following also are a protected class: race; color; religion; sex; pregnancy, or any illness arising out of and occurring during the course of pregnancy, childbirth or related medical conditions; national origin; disability; age [40 or over], military status and ancestry.
To apply, please provide your resume to Human Resources Specialist, Madison Keesee.
email MadisonView Job on IndeedView Job on LinkedIn
Surgical Associate Sales Representative
Representative job in Brecksville, OH
Candidates must be located near Brecksville, OH. This will involve up to 75% travel throughout the United States. Since 1985, our core business has been enteral device product development, design, manufacturing, and engineering in a state-of-the-art facility near Cleveland, Ohio. AMT's steady growth consistently creates job opportunities in Northeast Ohio. We are always searching for new talent and would love for you to join our team! We strive to keep the small company feeling while still reaching users all over the globe.
Pay for the role is $50,000 with an additional discretionary bonus!
Position Summary:
The purpose of this position is to assist the AMT Surgical Division in customer development. Candidate must maintain an understanding of distribution channels and key industry leaders. Must be willing to travel as needed for tradeshows, conferences and in servicing events.
Duties include inbound and outbound sales, training, account management and product strategy development. This will involve up to 75% travel throughout the United States.
Incentive program and goals will be based on developing and sustaining profitable sales growth.
Duties and Responsibilities:
This list is not comprehensive but meant to represent the most common or important duties of the position. Other duties are required and/or assigned
* Assist Surgical Sales division by setting up appointments in focus areas.
* Compile and forward sales leads to Surgical Sales team.
* Assist in generation of additional sales of AMT surgical products
* Assist in the creation of sales and marketing tools for AMT surgical products
* Perform an in-service and provide case coverage when needed by Surgical Sales team.
* Travel as needed and to at least one tradeshow/conference
* Assist with sales documents
* Generate miscellaneous sales reports
* Have product and market knowledge
* Have a positive attitude at all times
* Be professional when speaking with prospective accounts and all employees at AMT
* Be a team player at all times
* General office and other duties as assigned
Requirements
Preferred Requirements:· 1-2 years of inside sales experience
Minimum Qualifications:
* Bachelor's degree (B.A.) from four-year college or university; or equivalent combination of education and experience.
* Thorough understanding of needs/analysis selling
* Excellent listening and communication skills
* An understanding of contract administration
* Business acumen with demonstrated leadership abilities.
Language Skills:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and volume. Ability to apply concepts of basic algebra and geometry. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Certificates, Licenses, Registrations: Maintains a valid Driver's License.
Essential Job Functions: Critical features of this job are described below. They may be subject to change at any time due to reasonable accommodation or other reasons.
* Mental: Must be able to effectively communicate with others; complete and understand complex analysis of numbers; read, analyze and interpret written materials; develop team to meet and exceed company standards; ensure compliance with company policies; respond appropriately to feedback to make improvements; maintain positive working relationships; troubleshoot and solve problems.
* Physical: Must be able to hear and verbally communicate for hours at a time, use computer equipment. Moderate noise level and limited exposure to physical risk.
Knowledge, Skills, and Abilities Required: Knowledge of modern business communication, office procedures and methods. Skill to use a personal computer and various software packages such as Microsoft Office Suite. Ability to establish priorities, work independently with minimal supervision, and facilitate teamwork.
Equipment Used: telephones, computer, other office equipment as needed.
Special/ Additional Requirements: Persons in this position may be required to pass a drug, alcohol, credit, and/or criminal background check.
AMT is an Equal Opportunity/Affirmative Action Employer.
Benefits:
* Insurance: AMT offers major medical, dental, and vision insurance at the first of the month following 30 days of service.
* Other Benefits: AMT offers several other voluntary benefits including hospital indemnity, critical illness, term life insurance & long term disability (company paid), among others.
* 401k: AMT matches 100% of your contribution, up to 3% of your salary.
* Paid Time Off (PTO): In addition to nine paid holidays, AMT provides employees with paid time off (determined by length of service), starting on day one
Other Exciting Perks!
* Family-oriented, Positive Working Environment
* Discretionary Yearly Raises
* On-site Vending & Gym
* Annual Employee Appreciation Picnic
* Tuition Reimbursement
* Employee Referral Bonus Program
* Employee Assistance Program
Call Center Representative-Day Shift
Representative job in Mentor, OH
Job DescriptionDescription:
Take customer calls and provide accurate, satisfactory answers to their queries and concerns
Reserve appointments for the guest at their preferred location
Call clients and customers to inform them about the company's new products & services
Guide callers through troubleshooting, navigating the company site or using the products or services
Review customer or client accounts, providing updates and information
Collaborate with other call center professionals to improve customer service
Marketing job duties as required
Requirements:
Strong communication, both written and verbal
Great active listening skills
Exceptional interpersonal and rapport building skills
A patient and empathetic attitude
Strong time management and organizational skills
Adaptability and flexibility
Comfortable working in fast-paced environments
Troubleshooting skills, either basic or advanced, depending on the role and industry
Computer literacy
Phone skills, including familiarity with complex or multi-line phone systems
In-depth knowledge of a company's products and/or services
Expertise in the customer service area they focus in, such as accounts, sales, technical support or another area
Call Center Representative with health insurance industry exp
Representative job in Akron, OH
Job Description
Minimum Qualifications:
a. Formal Education Required:
High School Diploma or equivalent b. Experience & Training Required:
Minimum of one year of experience performing same or similar responsibilities.
Relevant experience includes: Customer service experience in an information management industry, including call-center, receptionist or administrative support experience that includes customer service responsibilities.
Experience in health insurance/healthcare preferred.
Call Center Representative
Representative job in Bedford, OH
Job Description
WHO WE ARE:
How will transportation and mobility evolve? What will the vehicle of the future look like - and how will those vehicles be repaired? How can the next chapter of your career contribute to solving these transportation challenges and more?
NexaMotion Group (NMG) is on a mission to
simplify complex vehicle repair to keep the world moving
.
We are a leading automotive parts distributor represented across the U.S., Puerto Rico, and Canada, and through patent-winning software and technology, we are revolutionizing our industry.
What has remained constant throughout our 50-year history of transformation is our dedication to our customers, our team members, and to the values on which NMG was founded:
Commitment
,
Humility
,
Optimism
,
Integrity
, and
Respect
.
A career with NMG offers the opportunity to make an impact within a rapidly growing organization - the chance to learn, lead, collaborate, and connect with other solutions-oriented, forward-thinking professionals. We invest meaningfully in training and development, empowering you to build your future alongside ours and shape a career unique to your talents, interest, and purpose.
THE OPPORTUNITY:
The Call Center Representative will be responsible for answering inbound calls for customers within their region, utilizing automotive aftermarket cataloging and parts knowledge to complete customer orders. The representative will need to be customer service driven and have the ability to search for product across the region, internal or external to satisfy their customer's needs. The Call Center Representative will report directly to the Regional Sales Director and will be held accountable to daily, monthly and yearly individual sales goals. The role will require collaboration with branch managers to ensure service expectations of the customer base as well as strategic planning with Outside Sales Representatives to help build their book of business to meet sales expectations. The Call Center Representative will be expected to convert interactions into transactions and will need to implement outbound call strategies to ensure they are meeting their sales targets.
RESPONSIBILITIES:
Answer inbound calls and assist customers in completing their parts order
Utilize aftermarket parts cataloging and parts knowledge to assist with their customer's needs and facilitate any necessary troubleshooting
Remind customers of communicated corporate promotional opportunities
Utilize outside vendor opportunities to help find a part that is not available internally
Perform outbound calls to generate additional sales
Meet sales quota expectations set by Regional Sales Director
Provide consultation and expert advice to branch managers on any service related issues
Recommend Transend Online Cataloging for customers that prefer online ordering.
Generate revenue by soliciting and obtaining orders for various NMG products and services, understanding and interpreting technical requirements, providing technical information, and developing accounts for current and new customers.
Handle and resolve customer complaints with authority to provide discounts.
Cash and Check Deposits
Inventory Management
Dispatching Drivers
KEY QUALIFICATIONS:
· Minimum 3 years' experience in automotive aftermarket internal/counter sales.
· High School Diploma, or equivalent work experience in role
· Strong personal values that match those of NMG's; including Integrity, Commitment, Humility, Respect, and Optimism.
SKILLS & ABILITIES:
Experience using automotive aftermarket parts cataloging.
Automotive aftermarket parts knowledge.
Ability to multi-task, work under pressure.
Relationship building.
Experience using web based order portals.
Strong customer service philosophy.
Proven track record of meeting counter sales targets.
Proficiency in POS order punch out platforms.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PHYSICAL DEMANDS:
While performing the duties of this job the associate is regularly required to talk or hear. The associate is regularly required to sit, stand or walk. The associate is occasionally required to use hands to finger, grasp, handle or feel; climb; balance; stoop; kneel; crouch; push or pull; and reach with hands and arms. The associate must occasionally lift and/or move up to 50 pounds.
TRAVEL REQUIREMENTS:
Up to 10% of time.
Call Center Representative-Day Shift
Representative job in Mentor, OH
* Take customer calls and provide accurate, satisfactory answers to their queries and concerns * Reserve appointments for the guest at their preferred location * Call clients and customers to inform them about the company's new products & services * Guide callers through troubleshooting, navigating the company site or using the products or services
* Review customer or client accounts, providing updates and information
* Collaborate with other call center professionals to improve customer service
* Marketing job duties as required
Requirements
* Strong communication, both written and verbal
* Great active listening skills
* Exceptional interpersonal and rapport building skills
* A patient and empathetic attitude
* Strong time management and organizational skills
* Adaptability and flexibility
* Comfortable working in fast-paced environments
* Troubleshooting skills, either basic or advanced, depending on the role and industry
* Computer literacy
* Phone skills, including familiarity with complex or multi-line phone systems
* In-depth knowledge of a company's products and/or services
* Expertise in the customer service area they focus in, such as accounts, sales, technical support or another area
Sales Representative
Representative job in Cleveland, OH
DEX Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. We are the nation's largest independent provider of office technology. We are the industry leader in delivering excellent customer service every time and we do this by hiring and training great people.
Joining our team as a Sales Representative you can expect:
Full time schedule, working 40 hours a week
Full benefits, a generous base salary and uncapped commissions
Award-winning training and development
Regular business hours. We value work/life balance.
A dynamic opportunity in a lucrative industry
Competitive PTO and Paid Holidays
What's the opportunity:
Sales Representatives must be extremely reliable and trustworthy. This representative should be comfortable working independently and have excellent communication skills. This position requires an aptitude for establishing and maintaining sales volume, product mix, and selling price. Sales Representatives will keep current with supply and demand, changing trends, economic indicators, and competitors by performing the following duties.
What will you do:
Identify revenue opportunities within customers' communities through communications, programs, and other activities as needed.
Prospect, qualify and generate sales within the company's established clientele and partners.
Ensure suspect identification, planning, account qualification and needs analysis at all prospect levels.
Contact prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline.
Work closely with sales support, management, and business developers to identify and close additional purchases of products and services.
Respond to requests from customers for information and gives onsite presentations.
Remain knowledgeable and up to date on changes and developments in the B2B sales industries.
Keep management informed of all activity, including timely preparation of reports.
Telephone prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline.
What you bring to the table:
An ability to establish and maintain effective working relationships with employees, businesses, and the community.
Capability to communicate clearly and concisely both in oral and written form.
Ability to perform duties with awareness and in accordance with the organization's policies and applicable laws.
To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; order processing systems and Contact Management systems.
What can DEX provide to you:
Opportunity and career development
In house training
Company culture where we celebrate our team members
A place where you can build a career, not just have a job
The preceding has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this job. It is not designed to contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be requires by employees in the job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations made to enable individual with disabilities to perform essential functions.
This job description does not imply or cannot be considered as a part of an employment contract. DEX Imaging is an Equal Opportunity Employer.
Auto-ApplyBilingual Vietnamese Inside Sales Representative
Representative job in Bedford, OH
Are you a motivated, goal-oriented sales professional fluent in Vietnamese and English? Join our innovative and fast-growing team as an Inside Sales Representative! This role is perfect for someone who thrives on building relationships, managing accounts, and uncovering untapped sales opportunities. You'll work closely with the Sales Manager and collaborate with a dynamic team to grow existing accounts and expand into new markets.
Why You'll Love Working With Us:
Our company is a pioneer in health-conscious, professional-grade salon and spa products. From anti-wrinkle treatments to toxin-free nail polish, our products are loved by top salons, spas, and fashion publications worldwide. Join a team dedicated to innovation, quality, and customer satisfaction.
Key Responsibilities:
Manage and follow up on a large, underutilized lead list using our CRM
Build and maintain strong relationships with new and existing customers
Independently manage your accounts and drive sales growth
Collaborate with the sales team to diversify and expand the customer base
Provide exceptional customer service and account management
Meet and exceed monthly and quarterly sales targets
Maintain accurate CRM records for all interactions and sales activity
Qualifications:
Bilingual in English and Vietnamese required
Previous experience in sales, customer service, or account management preferred
Excellent communication, negotiation, and relationship-building skills
Self-motivated, goal-oriented, and driven to succeed
Comfortable working independently and collaboratively in a team environment
Familiarity with CRM systems is a plus
Must be able to work on-site during scheduled hours
Compensation & Benefits:
Base Pay: $16.00/hour (based on 40-hour workweek)
Commission: 3% on all sales to existing and new clients under your management
Uncapped Earnings: No limit on commission potential
Opportunity to grow professionally within a rapidly expanding company
Sales Development Representative I (Full Time) United States
Representative job in Richfield, OH
Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens. Applications are accepted until further notice.
Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.
**Meet the Team**
At Cisco Security, we are redefining the future of cybersecurity by delivering powerful protection for users, workloads, devices, and networks-wherever they are. Our team is our greatest asset, bringing together diverse skills, experiences, and perspectives to tackle one of the most pressing challenges of our time: transforming the security industry.
From creatives to analysts, from low-key to high-energy, we work together to build solutions that are simple, effective, trustworthy, and enduring. This is why Cisco is not just the most trusted name in cybersecurity-we're also the most loved.
**Your Impact**
As a Sales Development Representative (SDR) for Security, you will rally alongside a team of highly motivated SDRs to build a qualified pipeline of potential partners. This includes prospecting partners by phone, email, LinkedIn or whatever it takes to get them passionate about and engaged with Cisco Security! You will not only be responsible for prospecting but will also be expected to be a subject matter expert of all things Cisco Security (since you will be the face of the company).
You'll also develop trusted relationships internally and externally, becoming a true subject matter expert and storyteller, capable of positioning new, incubated products to solve today's most pressing cybersecurity challenges.
This is your opportunity to make a real impact, accelerate your career in cybersecurity, and help customers protect what matters most in an ever-evolving digital world. But don't worry-you won't be doing it alone.
This is an incredible opportunity to make a tangible impact, accelerate your career in the thriving cybersecurity industry, and help customers protect what matters most in an ever-evolving digital world.
But don't worry-you'll have everything you need to succeed. At Cisco, we set you up for success with:
+ Comprehensive Sales Boot Camp and ongoing product training.
+ Opportunities to shadow and learn from security experts.
+ A supportive network of mentors and teammates who will cheer you on every step of the way-all the way up to our CEO!
Are you ready to grow fast, learn even faster, and help shape the future of cybersecurity? Let's go.
**Minimum Qualifications **
+ Completion within the past 3 years, or current enrollment with expected completion within 12 months, of a certification or degree program (e.g., Associates, Apprenticeship, Boot Camp, or Certification in a specialized program + 3 years of relevant experience, High School Diploma + 4 years of relevant experience, Bachelors + 2 years of relevant experience)
+ Outbound sales and/ or lead-generation experience in a high-tech or SaaS company
+ Able to legally live and work in the country for which you're applying, without visa support or sponsorship
**Preferred Qualifications **
+ Experience prospecting in the cybersecurity space
+ Demonstrated success with cold-calling and outbound prospecting for new customers
+ Familiarity with CRM tools like Salesforce (SFDC), HubSpot, or similar platforms
+ You have a proven track record of meeting or exceeding ambitious (but achievable) targets
+ You are an ambitious, self-driven individual who thrives in a fast-paced, competitive environment. You embrace challenges with a **hunter mentality** , constantly seeking the next opportunity to drive impact
+ You are entrepreneurial, resilient, and excited by the unique opportunity to position innovative, incubated products in a rapidly evolving market
**Why Cisco?**
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.