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About the Company - Established State Farm Agent in Rancho Bernardo area looking for a licensed and experienced Part-Time Customer Service Representative to provide outstanding service to our customers. This is an in-office position.
Preferred Skills:
Property and Casualty Licensed
Experienced in the insurance industry
Strong communication skills
Friendly, reliable and smart
Detail oriented
Ability to work well in an office environment
Pay range and compensation package - Based on experience.
Equal Opportunity Statement: We are committed to diversity and inclusivity in our hiring practices.
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$31k-41k yearly est. 5d ago
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Part Time Patient Service Representative
Teksystems 4.4
Representative job in San Diego, CA
We are seeking a dedicated and efficient Patient Service Representative who will play a key role in providing exceptional customer service to patients, vendors, insurance companies, and other medical facilities. The ideal candidate will handle a high volume of incoming calls and manage patient appointments effectively.
Responsibilities
* Answer 60-80 incoming phone calls daily to respond to inquiries from patients, vendors, insurance companies, and other medical facilities.
* Provide excellent customer service by properly greeting, listening, assisting, directing, and closing each call.
* Re-schedule patient appointments as required via telephone calls, SMS, or messages received through our Patient Portal.
* Screen and route patient calls to other departments efficiently, ensuring accurate registration, appointment scheduling, and follow-up appointment scheduling in the EMR system.
* Take clear and accurate messages on behalf of patients using an internal communication template.
* Respond to patient questions and needs by editing, canceling, and rescheduling appointments as necessary according to clinic protocols.
* Maintain a good working relationship and effective communication within the department and with other departments for the benefit of the patient.
* Demonstrate knowledge and understanding of SY Health programs and services.
* Adhere to current department productivity and quality assurance requirements.
* Training schedules align with trainers, transitioning into a standard shift of 10:00am to 6:30pm.
Skills
* Minimum of 3 years of experience in customer service, call center, or healthcare setting.
* Fluency in English for both spoken and written communication.
* Exceptional phone manner.
* Excellent interpersonal and communication skills.
* Ability to type 35 words per minute with 90% accuracy.
*Job Type & Location*
This is a Contract to Hire position based out of San Diego, CA.
*Pay and Benefits*The pay range for this position is $25.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in San Diego,CA.
*Application Deadline*This position is anticipated to close on Jan 23, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$25-25 hourly 2d ago
Outside Sales Representative
Pursuit 3.7
Representative job in Temecula, CA
I'm partnered with a rapidly growing and industry-disrupting company! They are expanding and are looking to hire an Outside Sales Representative to cover the Temecula, CA territory. This is an awesome opportunity to join a stable company and make a huge impact in an untapped market. If you have existing relationships within real estate and are looking for a unlimited income potential and a company you can truly GROW with - APPLY with your resume! :)
Details
Base Salary + Uncapped Commission / $100k+ year 1 OTE!
TOP REPS making $1M !!!!
Free medical insurance + Dental/vision insurance
Flexible Spending Account
401K
LTD/STD
Legal/pet/life insurance
Car Allowance + Cell Phone Allowance
Why You'll Love It!!!
Blue‑ocean opportunity: Grow a territory with little existing competition.
Variety of clients: Interact with agents, brokers, commercial clients, and builders.
Supportive culture: Work with a tight-knit team invested in your success. (I placed the Hiring Manager for this role, and truly can speak to how INCREDIBLE the leadership team is!)
Qualifications
MUST HAVE - Existing real estate agent relationships in San Diego market (non-negotiable)
Outgoing personality / People Skills / Networking Capabilities
$100k yearly 3d ago
Member Service Representative (Full-Time) - Southland Plaza
Navy Federal Credit Union 4.7
Representative job in San Diego, CA
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role.
This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.
Responsibilities
Provide basic counseling on available products and services to meet member needs
Assist members with opening and maintaining deposit accounts, loans, and other financial products
Research and resolve basic account discrepancies and service requests
Identify opportunities to cross-service products and enhance member relationships through education
Understand and comply with all relevant federal and institutional regulations related to financial products and services
Support team members by sharing knowledge and best practices as experience grows
Ensure cash and other negotiable instruments are handled properly and securely
Process routine transactions, including deposits, withdrawals, loan payments, and check cashing
Perform other duties as assigned
Qualifications
Experience in building effective relationships through rapport, trust, diplomacy, and tact
Effective research, analytical, and problem-solving skills
Experience working independently and in a team environment
Experience maintaining composure in a high-production and changing environment
Experience navigating multiple systems efficiently and adapt to evolving technologies
Effective skill exercising sound judgment and make informed decisions
Ability to embrace and support change initiatives in a dynamic and continuously evolving environment
Effective verbal and written communication skills to engage with members and colleagues
Desired Qualifications:
Working knowledge of deposit and loan products, services, and operational procedures
Experience in customer service, preferably in banking or a financial institution
Hours: Available Monday - Saturday, hours based on business needs.
Location: 555 Saturn Blvd Ste C, San Diego, California 92154
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at .
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.*
Fortune
100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom
Fortune
. 2025
Fortune
Media IP Limited. All rights reserved. Used under license.
Fortune
and
Fortune
Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
$34k-43k yearly est. 4d ago
Inside Sales Representative
Sunstate Equipment 4.5
Representative job in San Diego, CA
Sunstate Equipment Co.: Where Safety and People are Core Values. We care about our People and it shows! Hiring Immediately; quarterly performance bonus; PAID WEEKLY! Typical Schedule: Monday - Friday 7:00 AM - 3:30 PM (Overtime Eligible!) Pay Range: $21.80 - $32, based on experience.
Location: San Diego, CA 92121
The Inside Sales position consists of increasing revenue through the acquisition of new accounts, suggestive selling techniques, and fostering and nurturing through professional relationships. Responsibilities with a focus on coordinating and delivering services to our customers, such as processing orders for deliveries and pick-ups, as well as handling telephone inquiries that may involve some mechanical or operational troubleshooting with equipment. Acting as a virtual link between customers, sales, dispatch, and management, the incumbent ensures quality solutions and service. This position will be working approximately 80% in the office and 20% out in the Yard and will cross train with Dispatch as well.
Exceptional Perks
$200, annual work boot allowance!
Rent ANY of our equipment for FREE
FREE Prescription Safety Glasses
"My Holiday" Benefit lets you celebrate a holiday that's special to you without using PTO!
Unique Vacation Overtime Averaging benefit that pays you overtime while you're on vacation!
Robust overall Benefits available
Sunstate is a proud Second Chance employer that evaluates every candidate on a case-by-case basis.
Position Requirements
2-3 years Customer Service experience required
2-3 years Inside sales (direct customer contact) experience preferred
Be comfortable working with a team and independently, any task could go either way.
Technologically capable: Microsoft Suite knowledge and Computer Aided Dispatch (CAD), AS 400 highly preferred!
You're a top-notch communicator with an infectious personality; comfortable and charming.
Obtain and maintain valid unrestricted Driver's License, meet minimum age requirement of 21, to drive company vehicle
Have excellent customer service skills. You'll be talking to a lot of people, keep up the positive attitude!
Be capable of collaborating with other team members: You've got sales goals, and you can't meet all of them alone.
High attention to detail, with ability to switch task with ease
Bilingual - Spanish preferred
Responsibilities
Answer and document all incoming telephone calls to assist customers with rental needs, including assisting customers, outside sales, vendors, Sunstate administrative personnel, and all other inquiries
Perform all routine rental transactions including creating rental reservations, scheduling the pickup of equipment, creating rental quotes, and may include processing all returned driver orders
Assist all walk-in customers, vendors, potential job applicants, or any other person that walks in the door in an upbeat and professional manner
Assist customers with selecting the appropriate type of equipment for their job to ensure customer satisfaction and safety
Communicate via two-way radio with the yard and shop relative to assisting customers in loading/unloading of equipment and communicating equipment needs for orders
Review the credit card rental file daily to ensure proper and accurate billing
Enter all lost rentals, rate inquiries, and service calls into the counter logbook
Review the open contract bin regularly to look for items that should be sold for rent, contracts that have already been closed and review the open credit card rentals file to ensure accuracy
Communicate any leads to the field sales personnel for their follow-up.
May be required to help load/unload and deliver equipment for the customers
May be scheduled and required to work extended hours and/or on-call/standby rotation
May perform other duties as assigned
Interested? Apply now!
Why Choose Us?
At Sunstate, every employee is valued, respected, and fairly compensated. More importantly, every employee has a voice that deserves to be heard. We are working hard to challenge the typical ways of business and develop an environment where our employees feel safe, comfortable, and look forward to coming to work. No matter which location you visit, you can't help but feel the close-knit work-family environment.
We have strategically and organically grown our company from within, promoting from the ground up and providing employees with opportunities to explore their different passions within our own walls. This culture allows our people to develop valuable, marketable skills they can use throughout their career. Plus, with benefits like Baby Bonding, My Holiday vacation time, and discounts on everything from movie tickets to cell phone bills, we're constantly evolving our resources to provide our people with tools to make their lives easier!
Be YOU at Sunstate
At Sunstate Equipment, we are actively fostering a workplace culture where individuals of all identities and life experiences feel genuinely valued, respected, and appreciated. As a proud equal-opportunity employer, we wholeheartedly welcome candidates from diverse backgrounds and cultures. We recognize and celebrate the unique perspectives they bring, with the understanding that they are the fuel for the innovative ideas that drive the evolution of our industry
Sunstate Equipment Co. is an Equal Opportunity Employer
A Drug Free Workplace and Participates in E-Verify
#LI-AG1
$21.8-32 hourly 3d ago
Inbound Sales Representative
Charter Spectrum
Representative job in San Diego, CA
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $20/hour plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.
Are you excited by the challenge of turning inquiries into loyal customers? As an Inbound Sales Representative on our Community Solutions team at Spectrum, you'll be the driving force in converting potential leads into satisfied customers. Your role in promoting and selling our comprehensive suite of products will directly contribute to solutions our growth and success. By providing exceptional service and solutions, you'll make a significant impact on customer satisfaction and our community outreach. Join us in shaping the future of connectivity and making a real difference in people's lives.
What Our Inbound Sales Representatives Enjoy Most About the Role
* Enhancing the customer experience with professionalism and courtesy.
* Selling Spectrum products and services, meeting or exceeding sales goals.
* Developing customer-centric solutions by assessing needs and highlighting product benefits.
* Acting as a product consultant and retaining customers by taking retention calls.
* Handling billing inquiries, resolving concerns and maintaining knowledge of campaigns and pricing.
Working Conditions
* Normal office environment.
Required Qualifications
Education
* High school diploma or equivalent.
Experience
* 1 year of sales experience, preferably selling Voice, Data, and Video solutions, or 6 months as a Billing agent with proven sales success
* 1 year in customer service or call center experience
* 6 months of sales experience or 3 months demonstrated sales success in a Spectrum position
Technical Skills
* Familiarity with billing systems
* Working knowledge of cable communications products and services, including video (TV), data (internet), voice (telephone) and mobile.
Skills & Abilities
* Strong verbal and written communication skills in English
* Ability to apply effective sales techniques and achieve sales goals
* Capability to conduct needs analysis, overcome objections, develop a compelling sales pitch and close sales
* Flexibility to work variable hours, including weekends, holidays and split days off
#ZRSM2
#LI-MG1
CAM115 2025-67236 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $18.00 and $31.75. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at $15,308.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
$18-31.8 hourly 20d ago
Customer Sales Representative
Puzzle HR
Representative job in San Diego, CA
Job Description
Now Hiring: Customer Sales Representative
Employment Type: Full-Time, Exempt Compensation: $55,000 base salary + commission opportunities. Expected salary including commissions could be $70,000.
About Floral Image North America
Floral Image North America (FINA) is a leading provider of premium, lifelike floral arrangements for businesses across North America. Our mission is to bring beauty and freshness to workspaces with zero maintenance and lasting impact. We're passionate about creating positive customer experiences and lasting partnerships that make our clients' environments bloom.
Position Summary
We're seeking an energetic and self-motivated Customer Sales Representative (CSR) to join our growing sales team. In this role, you will be responsible for driving new business, nurturing existing client relationships, and expanding market presence within your assigned territory. Ideal candidates thrive on relationship-building, have a natural sales instinct, and are eager to represent a unique, high-quality product.
Key Responsibilities
Customer Relationship Management
Serve as the primary point of contact for existing customers, managing inquiries, orders, and support needs.
Build strong, long-term relationships and ensure customer satisfaction through regular check-ins.
Understand client needs and recommend tailored Floral Image solutions to enhance their experience.
Sales Support
Identify and pursue new business opportunities through prospecting, networking, referrals, and cold outreach.
Conduct product presentations and demonstrations to highlight the benefits of our premium floral arrangements.
Collaborate with the Territory Sales Manager to negotiate pricing, terms, and agreements that meet both customer and company goals.
Business Development
Analyze market trends and competitor activity to identify areas for business growth.
Partner with the TSM to develop territory plans and strategies to maximize revenue potential.
Represent Floral Image North America at trade shows, conferences, and company events to promote our brand and services.
Qualifications
High school diploma or GED required; post-secondary education preferred.
Previous sales and/or customer service experience preferred.
Proven success in meeting or exceeding B2B sales targets.
Valid driver's license and clean driving record required.
Willingness to travel extensively within the assigned territory.
Skills and Attributes
Self-starter with a positive, professional, and customer-focused attitude.
Strong communication and interpersonal skills.
Effective presentation and demonstration abilities.
Skilled in negotiation, persuasion, and closing sales.
Organized, self-motivated, and comfortable working independently or collaboratively.
Excellent time management and territory planning skills.
At Floral Image, we believe in setting our team members up for success and giving you the tools you need to grow your career.
$55k-70k yearly 12d ago
Automotive Call Center Representative / BDC
Pedder Auto Group
Representative job in Hemet, CA
Full-time Description
The Pedder Automotive Group was founded in 2008 by Owner David Pedder. The family owned and operated dealer group has 7 dealerships in Southern California, representing Nissan, Hyundai, Chrysler, Dodge, Jeep and Ram brands. The seven (7) locations are - Pedder Nissan, Raceway Nissan, Temecula Nissan, Hemet CDJR, Lake Elsinore CDJR, Pedder Hyundai of Poway, and Pedder CDR+J of Poway.
We pride ourselves in having a great work environment that translates to a great customer service experience.
The BDC Representative is responsible for receiving, processing, verifying, and distributing information from both inbound and outbound calls, to include but not limited to inquiries on new and pre-owned vehicles, internet leads, and providing general information by providing exceptional service, meeting their individual needs and exceeding their expectations.
Requirements
Responsibilities
Inbound and outbound call center where you will be speaking with our customers who are in need of purchasing a new or used vehicle
Answer questions
Schedule Appointments
Qualifications
Experienced (at least one year) in a Call Center Environment
Follow up with leads and from all touchpoints including dealer portal, DMS, CRM system, and website
Able to work full time, punctual, and have a record of excellent attendance.
A highly driven and self-motivated individual ready to work in a fast-paced and energetic call center
An ambitious professional looking for opportunity and career advancement
Hardworking, sharp, well-spoken, professional, and love challenges
Connecting and building client relationships to get the job done
Flexible and adaptable, learns and reacts quickly in a fast paced environment; able to multitask
Salary Description $3,000.00 - $6,000.00 per month
$3k-6k monthly 60d+ ago
Customer Success Representative
Argen
Representative job in San Diego, CA
Argen Corporation currently has an exciting opportunity for an exceptional client-focused Customer Success Representative to join a growing, technology-focused and service-oriented team. Are you passionate about providing top level customer service while proactively resolving problems? Do you enjoy collaborating, sharing ideas and delivering the best results in a fast- paced dynamic environment? If you would like to be a part of an organization with an unwavering commitment to quality dental solutions, then explore our career opportunities and get to know Argen.
About Us
Argen is a family-owned and privately held company based in San Diego, CA with a state-of-the-art manufacturing center that provides high quality dental solutions to dental labs of all sizes. Founded as a precious metals company in South Africa, Argen has evolved into a dynamic, technology-based manufacturing organization focused on three key business segments, including dental alloys, zirconia, and digital dentistry solutions. Argen continues to invest in innovative product improvement initiatives through its Quality Management System to provide our global customers with affordable, high-performance products and industry-leading excellent service. Argen's products are FDA regulated and ISO certified.
About the Opportunity
As a Customer Success Representative, you will be working in a high performing organization that values and exhibits accountability, passion and attention to detail. In this role, you will work in unison with the sales team to support customer needs throughout the sales and fulfillment processes to deliver superior customer service.
In this role, the successful candidate will:
* Manage customer retention through incoming and outgoing calls.
* Upsell existing accounts on digital products.
* Ensure all accounts are actively purchasing Argen Digital products.
* Log and triage inbound account inquiries and follows processes to ensure all issues are resolved.
* Document all account interactions within Argen's CRM and ERP systems.
* Participate in quarterly sales initiatives to maintain KPIs.
* Communicate effectively with the outside sales team to keep them apprised of all interactions with their accounts.
* Communicate with other departments to ensure account order timelines, customer inquiries, and overall satisfaction exceeds expectations.
* Provide feedback to business development on additional products that may be beneficial to add to the digital product suite.
* Provide feedback on the Argen Digital website to improve usability and customer adoption and retention.
* Develop and evolve existing processes to improve the digital onboarding process and general purchasing procedures.
* Other duties as assigned.
What does it take to be a qualified candidate?
* Excellent interpersonal skills. Able to communicate with ease with all levels of staff, management and customers.
* Fast learner with technical aptitude and high attention to detail.
* Able to Multi-task effectively and efficiently.
* Able to meet tight deadlines in a fast-paced team environment.
* Ability to prioritize, stay organized and focused.
* Can deliver a customer focused service to internal and external customers.
* Able to work collaboratively on a team, but can also work autonomously.
* Outgoing, friendly, enthusiastic, professional, self-motivated and positive.
* Ability to work under pressure & demonstrate a can do attitude.
* Experience interacting with customers.
* Bachelor's degree from an accredited four-year college or university preferred.
* Strong written and verbal communication skills, face to face and over the phone.
* Extensive experience with online e-commerce platforms
* Delivery and solution focused attitude.
* Technical aptitude and analytical propensity.
* Experience working with CRMs (Salesforce) and ERPs (QAD).
Our Awesome Benefits!
Working for a growing, innovative company like Argen means exciting opportunities for training and learning, career development and advancement from only the best in the dental industry. With all that hard work, Argen is committed to ensuring the welfare of its employees and provides an amazing benefit package that includes:
* Health, Dental and Vision Plans
* 401k with Employer Match
* Paid Vacation, Holiday and Sick Time
* Employee Events
* Wellness Programs
* Discounts for home, travel, entertainment, and relaxation that include mobile phone service, technology, airline and hotel, theater/theme park tickets, restaurants and so much more!
EOE/M/F/Vet/Disabled VEVRAA Federal Contractor
$38k-61k yearly est. 29d ago
Customer Success Representative
Argen Corporation
Representative job in San Diego, CA
Job Description
Customer Success Representative
Argen Corporation currently has an exciting opportunity for an exceptional client-focused Customer Success Representative to join a growing, technology-focused and service-oriented team. Are you passionate about providing top level customer service while proactively resolving problems? Do you enjoy collaborating, sharing ideas and delivering the best results in a fast- paced dynamic environment? If you would like to be a part of an organization with an unwavering commitment to quality dental solutions, then explore our career opportunities and get to know Argen.
About Us
Argen is a family-owned and privately held company based in San Diego, CA with a state-of-the-art manufacturing center that provides high quality dental solutions to dental labs of all sizes. Founded as a precious metals company in South Africa, Argen has evolved into a dynamic, technology-based manufacturing organization focused on three key business segments, including dental alloys, zirconia, and digital dentistry solutions. Argen continues to invest in innovative product improvement initiatives through its Quality Management System to provide our global customers with affordable, high-performance products and industry-leading excellent service. Argen's products are FDA regulated and ISO certified.
About the Opportunity
As a Customer Success Representative, you will be working in a high performing organization that values and exhibits accountability, passion and attention to detail. In this role, you will work in unison with the sales team to support customer needs throughout the sales and fulfillment processes to deliver superior customer service.
In this role, the successful candidate will:
Manage customer retention through incoming and outgoing calls.
Upsell existing accounts on digital products.
Ensure all accounts are actively purchasing Argen Digital products.
Log and triage inbound account inquiries and follows processes to ensure all issues are resolved.
Document all account interactions within Argen's CRM and ERP systems.
Participate in quarterly sales initiatives to maintain KPIs.
Communicate effectively with the outside sales team to keep them apprised of all interactions with their accounts.
Communicate with other departments to ensure account order timelines, customer inquiries, and overall satisfaction exceeds expectations.
Provide feedback to business development on additional products that may be beneficial to add to the digital product suite.
Provide feedback on the Argen Digital website to improve usability and customer adoption and retention.
Develop and evolve existing processes to improve the digital onboarding process and general purchasing procedures.
Other duties as assigned.
What does it take to be a qualified candidate?
Excellent interpersonal skills. Able to communicate with ease with all levels of staff, management and customers.
Fast learner with technical aptitude and high attention to detail.
Able to Multi-task effectively and efficiently.
Able to meet tight deadlines in a fast-paced team environment.
Ability to prioritize, stay organized and focused.
Can deliver a customer focused service to internal and external customers.
Able to work collaboratively on a team, but can also work autonomously.
Outgoing, friendly, enthusiastic, professional, self-motivated and positive.
Ability to work under pressure & demonstrate a can do attitude.
Experience interacting with customers.
Bachelor's degree from an accredited four-year college or university preferred.
Strong written and verbal communication skills, face to face and over the phone.
Extensive experience with online e-commerce platforms
Delivery and solution focused attitude.
Technical aptitude and analytical propensity.
Experience working with CRMs (Salesforce) and ERPs (QAD).
Our Awesome Benefits!
Working for a growing, innovative company like Argen means exciting opportunities for training and learning, career development and advancement from only the best in the dental industry. With all that hard work, Argen is committed to ensuring the welfare of its employees and provides an amazing benefit package that includes:
Health, Dental and Vision Plans
401k with Employer Match
Paid Vacation, Holiday and Sick Time
Employee Events
Wellness Programs
Discounts for home, travel, entertainment, and relaxation that include mobile phone service, technology, airline and hotel, theater/theme park tickets, restaurants and so much more!
EOE/M/F/Vet/Disabled VEVRAA Federal Contractor
$38k-61k yearly est. 15d ago
English and Spanish Speaking Call Center Representative
Jerome's Furniture 4.3
Representative job in San Diego, CA
English and Spanish Speaking Call Center Representative English Speaking Starting Pay: $18.00/hr Spanish Speaking Starting Pay: $19.00/hr Pay Range: $18.00-$26.00 If you would like to join a team that has fun loving, creative, hardworking and successful people, you need to APPLY TODAY !! JOB SUMMARY: To provide the highest level of customer service, while continually improving and increasing efficiency. DELIVERY SUPPORT ESSENTIAL DUTIES AND RESPONSIBILITIES: ● Provides courteous and professional customer service to customers.
● Completes the E/E report.
● Knows computer functions and is proficient in E1 and C1.
● Assist customers with their delivery time frame and current status.
● Informs customers of delivery updates regarding driver's route if any delays and/or call a heads.
● Confirms delivery with customers to assure their delivery of goods was to their satisfaction.
● Provides delivery support to the drivers.
● Respond to all emails; includes internal emails, shorts, customer emails, or any other emails to
delivery support
● Answer all incoming calls from all queues
● Completes the SDD calls/txt report @2pm, 4pm, 6pm
● NAH/PPD report @9am, 1pm, 4p, 8pm
● Delivery progress outcome comments- check throughout the day. Check for discrepancies
● Respond to all code change request emails
● Inspections on merchandise (going in/out)
● Snapshot code check (delivery)
● Returns merchandise
● Follow ups (external/internal)
● Provide customer service for any walk-in customers at CPU or lobby if needed ADDITIONAL RESPONSIBILITIES:
● Able to work flexible schedule to include nights, weekends, and holidays
● Has to be able to meet the needs of the company, which may include: relocating and change in
schedules/shifts.
● Needs to be organized, self-driver, and reliable.
● Follows dress code: Professional attire.
● Follows a safe work environment. Jerome's Furniture provides a team-orientated retail environment. We also offer a competitive benefit package including:
401(k) Plan
401(K) matching
Paid Vacation
Paid Sick Days
Paid Holidays
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Long-Term Disability Insurance
Employee Discount Program
Employee Buying Program
Gym Re-imbursement Program
Family Savings Account
EAP program
**Minimum employment tenure required for most benefits. Jerome's is a smoke and tobacco free environment. Jerome's is a Drug Free Workplace, in as such, all prospective candidates are required to complete and pass a background check and drug screen as a condition of employment, and prior to employment. Jerome's is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. All offers of employment made by Jerome's are contingent upon the successful completion of a background investigation and a pre-employment drug screen (which must be completed within 3 business days of any conditional offer of employment). The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information.
Look into all of our career opportunities at ***********************
$18-26 hourly 4d ago
Sales Customer Representative (Remote, No experience needed)
Truevantage Solutions
Representative job in Carlsbad, CA
TrueVantage Solutions is redefining how individuals access smart, reliable financial solutions. We are a fast-growing organization seeking motivated Sales Customer Representatives who are driven, coachable, and ready to grow a high-earning career from home.
Why Work With Us?
High-Earning Potential - Uncapped commissions with top performers earning well above industry averages.
Work-From-Home Flexibility - Enjoy a fully remote schedule and the freedom to build your business from anywhere
Warm, Pre-Qualified Leads - No cold calling. We supply exclusive inbound leads ready for consultation.
Career Growth & Training - Professional development, sales coaching, and advanced digital tools provided.
Supportive, Collaborative Team Culture - Work with a team that shares winning strategies and celebrates your success.
Health & Wellness Options - Access to life insurance solutions and healthcare exchange plans.
What You'll Do (Key Responsibilities):
Conduct virtual consultations with warm leads to understand customer goals and financial needs.
Present customized life insurance, Indexed Universal Life (IUL), and annuity solutions.
Deliver clear, confident product education via Zoom, phone, or online presentations.
Provide high-quality customer service from first contact through implementation.
Use our CRM to manage your pipeline, track outreach, and maintain accurate client records.
Build long-term relationships with clients through trust, value, and exceptional service.
What We're Looking For (Qualifications):.
Strong communication, customer service, and virtual presentation skills.
Self-starter with a goal-oriented, entrepreneurial mindset.
Excellent time-management and the ability to work independently.
Passion for helping clients improve their financial futures.
Sales experience is a plus but not required - trainings provided.
Note:
This is a 1099 independent contractor role, giving you the freedom to run your business on your terms while still having full access to our training, mentorship, and lead system. Compensation is commission-only, but top performers consistently earn well above traditional salaried roles. If you want unlimited income potential and true flexibility, this structure is perfect for you.
$37k-54k yearly est. Auto-Apply 1d ago
Customer Development Representative (CDR) - San Diego, CA
Genesee Scientific Corporation
Representative job in El Cajon, CA
About the Company
As a life science company and a leading supplier to global research markets, we offer a comprehensive product portfolio along with outstanding hands-on customer service to ensure every laboratory has the tools and support they need. Our markets include pharmaceutical and biotechnology businesses, research institutions, hospitals, reference labs, and more.
Be part of making a difference
At Genesee, we believe we can help improve our communities and transform the world through science. Our shared desire to make a difference is what drives and inspires us. We are a fast-growing, dynamic team that listens to each other and embraces collaboration. We foster an open, friendly work environment and show up for one another every day.
Role: Customer Development Representative (CDR)
Reports to: Regional Director of Sales
FLSA: Non-Exempt
Location: El Cajon, CA
Why is this role important at Genesee Scientific?
The Customer Development Representative (CDR) plays a critical role in developing and expanding relationships with existing customers and re-engaging inactive accounts. This role focuses on account growth, retention, and long-term customer success, working closely with Account Managers and Sales Leadership to drive sustained revenue.
What will you do:
Own and manage an assigned book of existing and inactive customer accounts
Proactively engage customers to understand purchasing behavior, challenges, and future needs
Re-engage dormant accounts and identify opportunities to restore and grow spend
Educate customers on Genesee's products, services, promotions, and value proposition
Drive incremental revenue by engaging in discovery conversations and gaining customer commitment to participate in a future meeting with their Account Manager
Use Salesforce and sales tools to track customer interactions, pipeline, and opportunities
Collaborate with Customer Service and Marketing to deliver a seamless customer experience
Continue developing advanced sales skills and life science market knowledge through coaching and training
What you will bring:
Bachelor's degree in business, science, or equivalent experience
1-3 years of experience in sales, account support, customer development, or customer-facing roles
Strong communication skills with the ability to build and maintain customer relationships
Proven ability to manage multiple accounts and priorities
Results orientated, strong work ethic and an ability to excel within a rapidly changing and growing organization
Proficient in Microsoft Office Suite applications; experience with CRM/Salesforce is a plus
Ability to thrive in a fast-paced, collaborative environment and effectively manage multiple priorities
You'll Be a Great Fit If You
Enjoy owning relationships and driving account growth
Are proactive, organized, and comfortable managing a book of business
Can navigate customer conversations and objections
Are curious, analytical, and solution-oriented
Are comfortable using technology and data to guide decisions
Are interested in building a long-term sales career in life sciences
Physical Requirements:
Perform the following tasks, with or without reasonable accommodation:
Primarily sedentary work on a computer in a climate-controlled office environment
Regularly sit for extended periods, with occasional standing, walking, and lifting of up to 25 pounds
The role may have limited and periodic overnight travel, i.e. trade shows, sales meetings, etc.
At Genesee Scientific, you can have a good job that can grow into a great career. We offer:
Training and professional growth initiatives, including comprehensive onboarding programs for new team members
We provide financial well-being with competitive compensation packages and 401 (k) retirement savings plans
Health care and well-being programs including medical, dental, vision, life, short- and long-term disability and employee assistance programs
Paid time off including vacation, sick and 12 holidays
Candidates must be legally authorized to work in the United States without the need for current or future employer sponsorship.
Employment offers are subject to successful completion of a background check and pre-employment drug test.
Genesee Scientific is proud to be an Equal Employment Opportunity employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.
Salary Description Starting base salary $52,000.00 + commission
$52k yearly 34d ago
Inbound Sales Representative
Apfsc
Representative job in Laguna Hills, CA
FIMAC is seeking an energetic and outgoing call center agent to manage inbound customer acquistion for our brands with the goal of converting leads to sales. This position will deal with customers through multiple channels, including, but not limited to inbound calls, online messaging/chat, text and emails.
Sales skills, speaking skills and writing skills are a must.
Responsibilities:
Handle mass number of inbound and outbound calls
Utilize company equipment to facilitate calls
Interact with all customers in a friendly and courteous manner
Follow up with open leads
When necessary involve senior management
Follow all prompts and scripts to the letter with no deviation
Qualifications for Call Center Representative:
Call Center Experience is a plus
Experience with CreditSoft is a major plus
Basic understanding of windows base systems
Excellent verbal communication skills
Strong literary comprehension capability
Reliable transportation to and from the call center
Capable of staying focused and tuning out outside distractions
Ability to sit for long periods of time
Education:
High School Graduate or equivalent required.
Schedule:
8 hour shift
Day shift
No Weekends
Benefits:
Employee ASC discount club card
Health insurance
Paid time off
401k
Supplemental pay types:
Signing Bonus (based on qualifications & performance)
Base Salary plus Commission
Daily cash incentives
Compensation: $41,600.00 per year
HIRING NOW
Helping people live better lives
CCCS agency providing financial services to consumers
At APFSC, we are devoted to your cause and offer the best debt management program available. Striving to maintain the highest quality standards, we help families get back on track through counseling and education. Working together, we find a better way out of debt, and a healthy way back to financial freedom. We work with most major creditors and are able to gain, on your behalf, a reduction in your interest rates and consolidate all of your creditor's payments into one monthly payment from you, saving you from the worry of late or missing payments. With monthly reports and continuous contact, we celebrate with our clients while they watch their debt melt away.
APFSC also provides required pre-bankruptcy credit counseling and pre-discharge debtor education for those consumers contemplating filing bankruptcy. All individual bankruptcy filers are required to complete pre-bankruptcy credit counseling and pre-discharge debtor education. These may not be provided at the same time. Credit counseling must take place before you file for bankruptcy; debtor education must take place after you file. Certificate of completion for both credit counseling and debtor education are required before the filer's debts can be discharged. Compensation: $20.00 - $25.00 per hour
HIRING NOW
Helping people live better lives
CCCS agency providing financial services to consumers
At APFSC, we are devoted to your cause and offer the best debt management program available. Striving to maintain the highest quality standards, we help families get back on track through counseling and education. Working together, we find a better way out of debt, and a healthy way back to financial freedom. We work with most major creditors and are able to gain, on your behalf, a reduction in your interest rates and consolidate all of your creditor's payments into one monthly payment from you, saving you from the worry of late or missing payments. With monthly reports and continuous contact, we celebrate with our clients while they watch their debt melt away.
APFSC also provides required pre-bankruptcy credit counseling and pre-discharge debtor education for those consumers contemplating filing bankruptcy. All individual bankruptcy filers are required to complete pre-bankruptcy credit counseling and pre-discharge debtor education. These may not be provided at the same time. Credit counseling must take place before you file for bankruptcy; debtor education must take place after you file. Certificate of completion for both credit counseling and debtor education are required before the filer's debts can be discharged.
$20-25 hourly Auto-Apply 60d+ ago
Call Center Representative
Cycle Express
Representative job in San Diego, CA
National Powersport Auctions (NPA) is the world's largest powersport auction and remarketing company specializing in: Motorcycles, ATVs, Side X Sides, Utility Vehicles, Personal Watercraft, Snowmobiles, Trailers, Recreational Vehicles and Boats.
As the leading powersports remarketing company in the U.S., NPA serves dealers, OEMs, and lending institutions throughout the nation with a complete range of auction-related services. Having sold over 1 million vehicles since inception, NPA plays an important role in assisting clients with liquidating inventory and maximizing returns. Dealers throughout the world utilize NPA for acquisition of wholesale vehicles and to ensure their pre-owned inventory meets their customer's demands.
National Powersport Auctions is seeking a bright, talented, and outgoing individual with a strong work ethic to join our growing Customer Service Team.The position of Call Center Representative consists of promoting and contacting dealers about upcoming monthly auctions, industry events, and various promotions. Representatives are responsible for generating new business opportunities through existing business accounts with potential buyers.
We are non-scripted and thrive on building a friendly and professional relationship with all our clients. The goal is to promote business growth by expanding the company's clientele.
Responsibilities:
Exceptional interpersonal and rapport building skills
Call clients to inform them about the company's products and services
Detailed entry of customer interaction
Use our computer system to track and gather information
Meet and exceed daily outbound call minimum
In-depth knowledge of the company's products and services
Other miscellaneous office duties
Requirements:
One year of office support experience in a customer service role preferred
Attention to detail
Bilingual skills a plus
Strong proficiency of computers
Reliable and punctual
Professional work ethic and communication
Able to collaborate as a team
Strong phone etiquette
· Monthly Incentives
· Medical
· Dental
· Vision
· Sick Pay
· Vacation
· Paid Holidays
· 401k with company matching
· Stock Options
Job Type: Full-time - Monday-Friday
Work Remotely
No
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
At National Powersport Auctions (NPA), we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
E-verify Participation
Right to Work
$18-23 hourly Auto-Apply 60d+ ago
Call Center Representative (San Diego, CA)
116508 Innovation at Work
Representative job in San Diego, CA
· The Candidate shall answer and process all incoming calls.
· The Candidate shall answer incoming calls politely, efficiently and in a friendly manner, even during heavy workload and crises periods. Calls shall he answered in priority order.
· The Candidate shall receive incoming calls shall be routed appropriately throughout the facility.
· The Candidate shall receive collect calls, only if authorized and obtain and record time and charges.
· The Candidate is responsible for immediate, professional responses to and recording the following: emergency alarms, codes, bomb threats, fires and disasters. They shall also be required to receive and transmit over two-way radios.
· The Candidate shall follow instruction if a bomb threat is received. Written procedures and formats for this type of reporting are currently established in the telephone office.
· The Candidate is responsible for ensuring that no unauthorized long-distance calls are made, and no unauthorized collect calls are accepted.
· The Candidate shall utilize the facility radio, overhead paging, pocket paging, and code-paging systems as required.
· The Candidate shall assist in placing various types of outgoing calls and coordinating and patching through one or more stations when necessary.
· The Candidate shall assist facility staff and patients, when necessary, in placing calls. Calls shall include, but are not limited to, commercial and Federal Telecommunication Systems (FTS) calls.
· The Candidate shall Politely, efficiently and in a friendly manner explain to users why calls cannot be completed as requested, if and when a situation of this type arises.
· The Candidate shall maintain a log of all telephone equipment malfunctions and/or complaints regarding telephone service.
· Upon request of callers, the candidate shall verify telephone equipment malfunctions and report them to Information Resources Management Service (IRMS) via ticket
· The Candidate shall create Log Sheets and monitor each for completion
· The Candidate shall meet the Utilization Review Accreditation Committee (URAC) standards.
Requirements
CITIZENSHIP REQUIREMENT: US Citizenship
EDUCATION AND QUALIFICATIONS:
The Candidate should possess an Associate's Degree or equivalent work experience
MINIMUM REQUIRED SKILLS/EXPERIENCE:
· The Candidate must have 1 -2 years of experience as Telephone Operator
· The Candidate must be able to assume the responsibility for placing a variety of special long distance calls (e.g. conference calls, collect calls, appointment calls) over varied circuits or routings, or performing information operator work, which requires knowledge of the organizational units and major functions of a large multi-division organization.
· The Candidate must have the ability to meet and deal with people from a variety of backgrounds with varying levels of understanding, work under pressure and stressful conditions and adapt to changing work conditions.
· The Candidate must meet the URAC Standards for abandonment rate and speed to answer
$30k-39k yearly est. 60d+ ago
Call Center Representative
Cra Mso LLC
Representative job in Chula Vista, CA
Call Center Representative
Come Join Our Team! We are a fun fast paced Ophthalmology practice, in Chula Vista, CA looking for service-oriented Call Center Representatives!
We are a premier and comprehensive eyecare and surgery center with offices located in Chula Vista, National City, El Cajon and El Centro. Our Clinics are beautifully positioned with all new and modern equipment. Our group of Physicians are highly educated and skilled in Ophthalmology - we are blessed to be able to offer such high-quality ophthalmology services to patients in need.
Are you a people person? Do you love helping others?
We have an immediate need for friendly, motivated Call Center Representatives to join our team. This position will work with internal customers across multiple departments to ensure our patients needs are addressed accurately and efficiently. Will provide product education and handle a wide variety of questions. The ideal candidate will be willing to learn on the job, have excellent communication skills, and will be motivated to work with a customer centric team.
Summary:
The Call Center Representative is responsible for providing best-in-class patient experience. Will handle inbound and outbound calls to patients to answer questions, schedule appointments, and provide information regarding services, and current promotions.
Responsibilities:
Answer, direct calls, take messages and forward to appropriate department.
Provide prompt, accurate, concise, and courteous responses to patient inquiries.
Provide quality service at every encounter. Keep patient wait time under five minutes.
Provide patients with information regarding services, charges, routine treatment procedures, and current promotions.
Use sound judgment in handling calls, especially with upset patients. Identifying urgent calls and escalating to Providers, Managers and Technicians.
Assist with new patient registration.
Verify Insurance eligibility.
Schedule appointments for patients. Review appointment date, time, location, and provider name with caller.
Obtain/verify and enter accurate demographic information into CRM (address, telephone number, name of insurance or self-pay status).
Inform caller of items to bring to appointment (including insurance card, medications, office visit fee, and verification of income - if applicable).
Remind caller to arrive 15 to 30 minutes before scheduled appointment to complete paperwork.
Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization
Make outbound calls to inactive patients to attempt to schedule follow up appointment.
Take detailed notes using electronic health record system.
Following up on calls when necessary.
Maintain Call logs and reports.
Requirements:
High school diploma or GED equivalent.
2 years customer service experience required. 6 months experience working in a Call Center preferred.
Must have good telephone skills. Experience with high call volume preferred.
Knowledge of medical terminology and/or medical front office procedures preferred.
Demonstrated ability to multi-task, be flexible, ensure accuracy, and meet changing priorities in a fast-paced, high workload environment.
Bilingual in Spanish/English required. Ability to communicate effectively with callers who speak English as a second language.
Excellent written and verbal communication skills.
Intermediate computer literacy (i.e., use computer system to manage and schedule appointments, access electronic medical record information, etc.)
Excellent Customer Service Skills.
Ability to handle stressful situations calmly and with compassion.
Excellent data entry and typing skills.
Experience answering a multi-line telephone. Routing calls to appropriate resources.
This is a Full-time position, and we are looking to hire immediately. Full-time team members enjoy a benefits package to include 100% employer paid health insurance for employee, life insurance. vacation accrual, 401k, holiday pay and more!
Please submit your resume for consideration.
$30k-39k yearly est. Auto-Apply 60d+ ago
Call Center Representative
CRA MSO LLC
Representative job in Chula Vista, CA
Job Description
Call Center Representative
Come Join Our Team! We are a fun fast paced Ophthalmology practice, in Chula Vista, CA looking for service-oriented Call Center Representatives!
We are a premier and comprehensive eyecare and surgery center with offices located in Chula Vista, National City, El Cajon and El Centro. Our Clinics are beautifully positioned with all new and modern equipment. Our group of Physicians are highly educated and skilled in Ophthalmology - we are blessed to be able to offer such high-quality ophthalmology services to patients in need.
Are you a people person? Do you love helping others?
We have an immediate need for friendly, motivated Call Center Representatives to join our team. This position will work with internal customers across multiple departments to ensure our patients needs are addressed accurately and efficiently. Will provide product education and handle a wide variety of questions. The ideal candidate will be willing to learn on the job, have excellent communication skills, and will be motivated to work with a customer centric team.
Summary:
The Call Center Representative is responsible for providing best-in-class patient experience. Will handle inbound and outbound calls to patients to answer questions, schedule appointments, and provide information regarding services, and current promotions.
Responsibilities:
Answer, direct calls, take messages and forward to appropriate department.
Provide prompt, accurate, concise, and courteous responses to patient inquiries.
Provide quality service at every encounter. Keep patient wait time under five minutes.
Provide patients with information regarding services, charges, routine treatment procedures, and current promotions.
Use sound judgment in handling calls, especially with upset patients. Identifying urgent calls and escalating to Providers, Managers and Technicians.
Assist with new patient registration.
Verify Insurance eligibility.
Schedule appointments for patients. Review appointment date, time, location, and provider name with caller.
Obtain/verify and enter accurate demographic information into CRM (address, telephone number, name of insurance or self-pay status).
Inform caller of items to bring to appointment (including insurance card, medications, office visit fee, and verification of income - if applicable).
Remind caller to arrive 15 to 30 minutes before scheduled appointment to complete paperwork.
Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization
Make outbound calls to inactive patients to attempt to schedule follow up appointment.
Take detailed notes using electronic health record system.
Following up on calls when necessary.
Maintain Call logs and reports.
Requirements:
High school diploma or GED equivalent.
2 years customer service experience required. 6 months experience working in a Call Center preferred.
Must have good telephone skills. Experience with high call volume preferred.
Knowledge of medical terminology and/or medical front office procedures preferred.
Demonstrated ability to multi-task, be flexible, ensure accuracy, and meet changing priorities in a fast-paced, high workload environment.
Bilingual in Spanish/English required. Ability to communicate effectively with callers who speak English as a second language.
Excellent written and verbal communication skills.
Intermediate computer literacy (i.e., use computer system to manage and schedule appointments, access electronic medical record information, etc.)
Excellent Customer Service Skills.
Ability to handle stressful situations calmly and with compassion.
Excellent data entry and typing skills.
Experience answering a multi-line telephone. Routing calls to appropriate resources.
This is a Full-time position, and we are looking to hire immediately. Full-time team members enjoy a benefits package to include 100% employer paid health insurance for employee, life insurance. vacation accrual, 401k, holiday pay and more!
Please submit your resume for consideration.
$30k-39k yearly est. 5d ago
Chat Customer Representative
Feed My People Food Bank 3.9
Representative job in San Diego, CA
We are seeking a dedicated and empathetic A chat support agent Representative to join our team. The ideal candidate will be responsible for providing exceptional customer support via phone, email, or live chat. As a representative, you will play a crucial role in ensuring that our customers receive the best possible experience, resolving their issues promptly and efficiently.
The online chat representative may provide technical support, resolve customer service inquiries, or offer additional forms of real-time problem-solving
Qualifications:
Love for customers and their experience with a product
Analytical skills and ability to leverage data to drive decision-making
Excellent communication and interpersonal skills
Demonstrated ability to build and maintain strong relationships with customers and internal stakeholders
Experience with customer support ticketing systems and CRM platforms
Knowledge of customer support metrics and industry best practices
Able to integrate technology-based solutions that improve the customer experience (AI, Chat, Self-serve portals)
Able to help customers on weekends if needed
Key Responsibilities:
They're responsible for answering customer questions that come in via the website(s)
Live chat agents need to be able to provide concise information to customers. Chat is all about quick responses and accessibility so agents need to be able to answer questions effectively and efficiently.
Customers commonly use live chat to reach out with a problem. This could be to do with a faulty product, shipping issues, service complaints all sorts. And its the job of the live chat agent to fix the issue.
You might think that soft skills are less important for a web-based role than they are for other, face-to-face customer service jobs. But its not enough to Acrobatically answer questions in live chat.
So, another of the live chat agent responsibilities is to make the conversations they have with customers meaningful. And that requires soft skills.
As such, another of the live chat agent responsibilities is to identify such major pain points. Then, they need to flag them to a liaison who will convey the information to other departments. In this way, live chat agents are part of developing and improving the products and services the business offers.
Complete training
Beyond cross-training on other channels, broader customer service training is another key part of a chat agents job. Live chat agents commonly undergo on-the-job training. Typically, this includes technical training, policy training, soft skills training, and the like.
While the company should provide this training, its the responsibility of the agent to engage with the opportunity to touch up and improve their skills.
Work Location: Remote USA Only
$29k-34k yearly est. 60d+ ago
Member Service Representative (Full-Time) - Rancho del Oro
Navy Federal Credit Union 4.7
Representative job in Oceanside, CA
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role.
This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.
Responsibilities
Provide basic counseling on available products and services to meet member needs
Assist members with opening and maintaining deposit accounts, loans, and other financial products
Research and resolve basic account discrepancies and service requests
Identify opportunities to cross-service products and enhance member relationships through education
Understand and comply with all relevant federal and institutional regulations related to financial products and services
Support team members by sharing knowledge and best practices as experience grows
Ensure cash and other negotiable instruments are handled properly and securely
Process routine transactions, including deposits, withdrawals, loan payments, and check cashing
Perform other duties as assigned
Qualifications
Experience in building effective relationships through rapport, trust, diplomacy, and tact
Effective research, analytical, and problem-solving skills
Experience working independently and in a team environment
Experience maintaining composure in a high-production and changing environment
Experience navigating multiple systems efficiently and adapt to evolving technologies
Effective skill exercising sound judgment and make informed decisions
Ability to embrace and support change initiatives in a dynamic and continuously evolving environment
Effective verbal and written communication skills to engage with members and colleagues
Desired Qualifications:
Working knowledge of deposit and loan products, services, and operational procedures
Experience in customer service, preferably in banking or a financial institution
Hours: Available Monday - Saturday, hours based on business needs.
Location: 4180 Avenida de La Plata, Oceanside, California 92056
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at .
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.*
Fortune
100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom
Fortune
. 2025
Fortune
Media IP Limited. All rights reserved. Used under license.
Fortune
and
Fortune
Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
How much does a representative earn in Escondido, CA?
The average representative in Escondido, CA earns between $25,000 and $57,000 annually. This compares to the national average representative range of $23,000 to $55,000.
Average representative salary in Escondido, CA
$38,000
What are the biggest employers of Representatives in Escondido, CA?
The biggest employers of Representatives in Escondido, CA are: