Beloform Craft is a forward-thinking brand-driven company dedicated to shaping distinctive market identities through creativity, precision, and strategic vision. We believe that strong brands are built through consistency, collaboration, and thoughtful execution. Our team thrives in a professional, structured, and growth-oriented environment where innovation and attention to detail are highly valued.
Job Description
We are seeking a Customer Account Representative to serve as a key point of contact between the company and its clients. This role focuses on maintaining account relationships, ensuring accurate communication, and supporting internal teams to deliver consistent, high-quality service. The ideal candidate is organized, proactive, and committed to providing a professional client experience.
Responsibilities
Manage and maintain assigned customer accounts with accuracy and attention to detail
Serve as a primary contact for client inquiries, requests, and updates
Coordinate with internal departments to ensure timely and effective service delivery
Monitor account activity and ensure records are kept up to date
Identify opportunities to improve client satisfaction and account efficiency
Support account documentation, reporting, and follow-up processes
Qualifications
Strong communication skills, both written and verbal
High level of organization and attention to detail
Ability to manage multiple accounts and priorities efficiently
Problem-solving mindset with a customer-focused approach
Proficiency with basic office systems and account management tools
Professional demeanor and reliability
Additional Information
Competitive salary ($52,000 - $56,000 per year)
Growth opportunities within a stable and expanding company
Supportive and professional work environment
Structured onboarding and role development
Long-term career potential
$52k-56k yearly 2d ago
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CUSTOMER SERVICE REPRESENTATIVE I
Ace Parking Management, Inc. 4.2
Representative job in Phoenix, AZ
About Us:
One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy)
Culture:
We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.
About the Position:
As a Customer Service Representative I (CSR I), you will interact with the traveling public in a personable and professional manner to provide information about all ground transportation options. Come work for a growing Company with opportunities in the most exciting and dynamic customer service environment you can find!
Accountability
Welcoming travelers to the airport/city with a smile and friendly greeting.
Answering traveler questions about the ground transportation network.
Directing travelers to the staging zone for their chosen mode of ground transportation.
Using handheld electronic devices to verbally communicate, log, and research ground transportation information.
Interacting professionally with airport personnel, law enforcement, and ground transportation drivers to ensure the ground transportation policies, rules, and regulations.
Communication
Greet guests warmly and professionally, establishing a positive first impression.
Provide clear directions and information on all ground transportation options.
Report any security concerns, incidents, or maintenance issues to the appropriate authorities or management.
Family
* Assist fellow team members during busy periods or when needed, promoting a sense of unity and cooperation within the department.
Exceptional Service
Greet customers with a friendly and helpful attitude, assisting them with ground transportation options.
Keep surrounding area clean and free of debris, including trash cans.
Offer exceptional service by going the extra mile to assist customers with their needs.
Offer assistance with parking and pick up directions as needed.
Profitability
Maximize profitability by providing exceptional customer service.
Perform cleaning and clearing debris from areas and walkways.
Report any equipment malfunctions or maintenance needs for timely repairs.
About YOU:
The ideal candidate has a passion for logistics and people. Other attributes include:
High school diploma or equivalent.
Strong communication and interpersonal skills.
Ability to work in various weather conditions.
What We Can Offer You for All Your Hard Work:
Vacation/Sick pay
Holiday pay
Discount programs
Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: ***************************** describing the accommodation.
$31k-37k yearly est. 5d ago
Customer Relations Representative
Bossard Americas
Representative job in Phoenix, AZ
Candidates must be able to work on-site in Phoenix, AZ. Essential Duties and Responsibilities include the following:
Review and manage Open Order Reports and associated expedites.
Daily review and engagement on customer's hot lists.
Verifies inventory and notifies Purchasing of customer orders that would deplete stock.
Expedite internally to assure shipment of customer orders
Routes orders to departments for filling and follows up on orders to ensure delivery by specified dates.
Informs shipping of packing or labeling requirements for customer shipments.
Confers with shipping, warehouse, or common carrier personnel to provide proof of delivery requests from customers.
Ensure all user messages and validation errors are reviewed and managed.
Provide feedback directly to customers on general order inquiries.
Support Account Manager or Key Account Manager with Quoting Setup and various other duties.
Assist quality/purchasing on rejected parts.
Other duties may be assigned
Education and/or Experience
A Bachelor's Degree with 1-3 years of customer relations experience is desired and /or training; or equivalent combination of education and experience.
Bossard Offers
Benefits - Medical, Dental, Vision, 401K
Flexible scheduling
Fitness Reimbursement
Paid Holidays
Career Advancement Opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$30k-41k yearly est. 1d ago
Customer Service Representative - FT
Avis Budget Group 4.1
Representative job in Phoenix, AZ
$17.25/hour
Monthly Commission Opportunity
Shift Premium may Apply
Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise.
What You'll Do:
This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service.
Perks You'll Get:
* Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
* On the job training
* Paid time off
* Medical, dental and other insurance
* Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
* Retirement benefits (401k)
* Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars
* Above perks may vary based on full-time/part-time status and location
What We're Looking For:
* Valid Driver's License
* Basic computer skills (typing, data entry)
* Effective verbal communication skills
* Willingness to work outdoors
* Flexibility to work all shifts
* Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles
* Must be 18 years of age and legally authorized to work in the United States
* This position requires regular, on-site presence and cannot be performed remotely
* 6 months retail customer service experience in a fast-paced environment is a bonus!
Who We Are:
Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions.
Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.
This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.
Phoenix
Arizona
United States of America
$17.3 hourly 1d ago
Customer Service Representative
Circle K Stores, Inc. 4.3
Representative job in Phoenix, AZ
Store 2************ E Union Hills Dr, Phoenix, Arizona 85050 Shift Availability. Days - Evenings - Overnight Job Type. Part time. Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desi Customer Service Representative, Customer Service, Representative, Retail, Service
$28k-34k yearly est. 4d ago
Customer Service Representative
Copperstate Auto and Fleet 4.1
Representative job in Mesa, AZ
About the Job We are a small family-owned automotive repair facility and we are looking for the right person to fill the position of Customer Service rep. This is a new position that we think is the missing link on our team. This individual will:
Answer incoming calls.
Greet clients.
Run our schedule.
Help with organization.
Bill out customers.
Because this is a new position within the company, there will not be an exact job description. It will change as we figure it out as a team.
It is most important that this individual is just a happy smiling person that is well organized. This person does not need to know how to work on cars. If you know a little bit it will probably help but you will learn the lingo as you go.
$30k-36k yearly est. 5d ago
Customer Service Representative - Overnight
Cobblestone Auto Spa
Representative job in Mesa, AZ
JOB TITLE:
Customer Service Representative
FLSA STATUS:
Non-Exempt
JOB STATUS:
Full Time or Part Time
REPORTS TO:
Store Manager or Store Assistant Manager (varies based on business need)
DIRECT/ INDIRECT REPORTS:
None
EFFECTIVE DATE:
6/1/2025
Position Overview
The Customer Service Representative (CSR) is the face of our convenience store operations, responsible for delivering prompt, courteous, and top-tier service to every customer. This role interacts directly with guests both in person and via telephone, tendering transactions, resolving inquiries, addressing complaints, and promoting store products and promotions. CSRs are expected to maintain a clean, organized environment while ensuring compliance with all safety, legal, and operational policies. Ideal candidates will thrive in fast-paced retail settings, bring a positive attitude to every shift, and take pride in delivering exceptional customer experiences.
Essential Functions (Other Duties as Assigned)
Customer Interaction & Service
Greet and assist customers in a friendly, professional, and timely manner
Provide information about store products, services, and promotions
Answer customer questions and resolve issues or complaints quickly and efficiently
Communicate effectively with team members and store leadership to ensure smooth operations
Cash Handling & Transactions
Accurately tender cash, credit, debit, and mobile transactions using point-of-sale (POS) system
Follow all cash handling procedures including reconciliation and shift balancing
Comply with all legal requirements regarding the sale of restricted items such as alcohol, tobacco, fuel, and lottery (where applicable)
Sales & Promotions
* Engage in suggestive selling and upselling of products and services
* Discuss and promote current promotions and membership or loyalty programs to customers
Store Operations & Merchandising
Restock shelves and coolers, fill product holes, and maintain front-facing and stocked displays
Receive and organize vendor shipments in a timely and accurate manger
Maintain cleanliness standards for the store including counters, floors, restrooms, and customer areas
Assists with cleanliness and maintenance tasks, including restroom cleaning, trash removal, dumpster cleaning, and pump area upkeep, to maintain a sanitary and customer-ready environment
Performs duties as assigned, including operational and cleaning tasks that support site, shop, or store upkeep
Follow all company dress code, attendance, and operational policies
Perform all duties in strict adherence to regulatory requirements, including fuel handling, food safety, alcohol and tobacco sales, lottery sales, environmental safety and OSHA standards to ensure a safe and compliant store operation
Knowledge, Skills and Abilities
Knowledge
Basic understanding of retail and/ or convenience store operations
Familiarity with POS systems, cash handling, and product placement
Awareness of safety, sanitation, and legal requirements related to sales and store cleanliness
Skills
Excellent customer service and communication skills
Attention to detail and strong accuracy in cash handling
Ability to manage multiple tasks in a fast-paced environment
Dependable, punctual, and self-motivated
Abilities
Ability to stand and remain active for extended periods
Ability to work flexible hours, including evenings, weekends, and holidays
Able to lift and carry up to 50 pounds as needed for stocking or receiving shipments
Willingness to work as part of a team and adapt to changing priorities
Education and Experience
High School Diploma or equivalent preferred, not required
Previous experience in customer service or retail preferred
Minimum of 18 years of age required due to equipment and/ or fuel handling responsibilities (where applicable)
Must meet all required certification and regulatory compliance standards applicable to the role, as defined by federal, state, and local laws (e.g., fuel handling, food safety, alcohol/ tobacco sales, environmental safety, OSHA requirements), where applicable
Ability to pass any legally required certifications for selling restricted items
Must be able to successfully pass a background check in accordance with company policies and applicable laws
Physical Requirements
Ability to walk, stand, and move, often uneven, moving and/ or wet surfaces through site for several hours at a time
Ability to stoop, crouch, bend frequently, and constantly using fingers, hands, and arms including occasional ascending and descending a ladder
Ability to twist, carry, reach, push, and pull frequently
Ability to lift and carry 50 pounds without assistance for work-related materials
Ability to work outdoors and be efficient in all weather conditions
Ability to work on your feet in a fast-paced, physically active environment
Must be able to work in an environment with varying noise levels, including loud sounds from machinery, tools, or high-traffic areas
Use of personal protective equipment (gloves, eyewear, etc.. ) as required
Flexibility to work non-traditional hours, including evenings and weekends, as business needs or emergencies arise
This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities.
Spotless Brands and its subsidiaries comply with federal and state disability laws and make reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or recruitment process, please contact the Human Resources department and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Human Resources team will respond to your email promptly.
Spotless Brands and its affiliate brands are Equal Employment Opportunity (EEO) employers. Spotless Brands invites all qualified interested applicants to apply for career opportunities. It is the policy of the company to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status or any other protected group status as defined by and subject to applicable federal, state and local laws. We use E- Verify to check employment eligibility: ****************************************************************************************** and ***********************************************************************************************
$28k-37k yearly est. 5d ago
Business Development Representative
Luxe Realty Photography
Representative job in Phoenix, AZ
Company: Luxe Realty Photography
About the Role
Luxe Realty Photography is growing and looking for a Business Development Representative (BDR) to help expand our presence in the Phoenix market while supporting existing business in Tucson.
This role is focused on outbound prospecting, relationship building, and driving new and repeat bookings with real estate agents and brokerages. You'll work closely with leadership and operations to help build a scalable sales process for a fast-growing service business.
This is a great opportunity for someone who enjoys prospecting, working with clear goals, and seeing a direct impact from their work.
What You'll Do
Prospect and engage real estate agents, teams, and brokerages via phone, email, and text
Generate new client relationships and first-time bookings
Re-engage past and inactive clients to drive repeat business
Manage leads, follow-ups, and activity in HubSpot CRM
Collaborate with operations to ensure smooth client handoffs and strong service delivery
In-Person Outreach (Secondary Focus):
Represent the company locally through periodic in-person outreach
Visit real estate offices and brokerages as needed
Attend broker open houses and local real estate events
Build and maintain face-to-face relationships with high-value and strategic clients
While the majority of this role is phone-, email-, and text-based, in-person outreach is an important component of growing and maintaining a strong presence in the Phoenix market.
Training & Travel
Initial training: 1-2 weeks in Tucson, AZ (paid)
Ongoing travel: Periodic travel to Tucson for team meetings, training, and company events
Compensation
Base salary: $30,000-$35,000
On-target earnings (OTE): $45,000-$60,000+
Performance-based incentives with clear, achievable goals
What We're Looking For
1-3 years of sales, business development, or outbound prospecting experience
Experience working with real estate professionals, local businesses, or service-based companies is a plus
Comfortable with phone-based outreach and follow-ups
Strong communication and relationship-building skills
Organized and able to manage multiple follow-ups
Experience using a CRM (HubSpot preferred, not required)
Self-motivated and comfortable working independently
Willingness to conduct in-person outreach and attend local events
Willingness to travel to Tucson as needed
Why Luxe Realty Photography
Growing, service-based business with real demand
Clear expectations and performance metrics
Opportunity to help shape sales processes and market growth
Collaborative environment with direct access to leadership
Room for long-term growth as the company scales
About This Opportunity
This is our first dedicated Business Development Representative role, which means you'll have meaningful ownership in helping establish outreach best practices and grow the Phoenix market.
You won't be starting from scratch. Training, tools, and leadership support are already in place, and you'll work closely with leadership during onboarding and ramp. As the business grows, this role offers clear potential for expanded responsibility and career growth.
If you're motivated, organized, and enjoy building relationships that turn into real business, we'd love to hear from you.
Apply with your resume and a short note about your sales or prospecting experience.
$45k-60k yearly 1d ago
Customer Service Representative
CCF Holdings LLC 4.4
Representative job in Mesa, AZ
Your Opportunity
Customer Service Representative
Speedy Cash
Mesa, AZ
As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right when they need it the most. You'll play a pivotal role in our fast-paced environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences. Many of our senior leaders launched their careers in this dynamic entry level position, so rest assured you'll be offered hands-on training, coaching, and development as we invest in your long-term success. If you're looking for an opportunity to advance at a fast-growing, profitable, impact-driven company, then read on!
What We Offer
Compensation
The hourly wage for the position is $17.25 per hour. The hourly rate is just one of many elements that make up our Total Compensation package.
Benefits & Perks*
Paid on-the-job training and a comprehensive new hire program.
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion.
Performance-based career advancement.
Educational Reimbursement Program.
Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
Company-Sponsored Life and AD&D Insurance.
Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
Paid time off that grows with you, starting with 12 days in your first year.
A relaxed, business casual dress code that includes jeans and sneakers!
Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What You'll Do - Essential Duties and Responsibilities
Connect with customers to cultivate lasting relationships that drive repeat business.
Review, validate, and process customer transactions with accuracy.
Maximize customer success by offering personalized financial services that fit their lifestyle.
Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system.
Build new business by completing daily call campaigns.
Assist in customer account management and collections by accepting payments and managing customer appointments.
Perform duties outside of the office, where applicable, including on site vehicle appraisals, store errands, and external marketing. Participate in in-store and community events.
Maintain internal and external store appearance and meet cleanliness standards to enhance customer experience.
Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer, as needed.
Uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations.
Engage in ongoing training and stay current on product and process changes.
Work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks with ease to meet individual and team performance standards.
Conduct additional tasks as directed by leadership.
Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.
Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.
What We're Looking For - Qualifications and Skills
A high school diploma or equivalent.
Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues.
Meticulous attention to detail and ability to accurately enter data.
Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
Must be at least 18 years of age (19 in Alabama).
Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Nice to Haves - Preferred Qualifications and Skills
Experience in check cashing, document verification, and/or money order processing.
Prior cash handling, cash drawer/vault management experience.
Bilingual (English/Spanish) is a plus and may be required for certain locations.
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
Workplace Awards & Recognition
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose
The Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you'd thrive here? Learn more at *************************************************
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
$17.3 hourly 5d ago
Customer Service Representative
Brady Corporation 4.7
Representative job in Phoenix, AZ
The Customer Service Representative plays a key role in engaging with external customers and collaborating with our internal sales team to deliver exceptional customer experiences. This position requires a proactive approach to addressing customer ne Customer Service Representative, Customer Service, Representative, Customer Experience, Technical Support, Manufacturing, Retail
$31k-39k yearly est. 5d ago
Call Center Representative 1
Coolsys, Inc.
Representative job in Phoenix, AZ
As the first point of contact for our customers, you will be responsible for managing incoming service requests received via email and phone and accurately entering the information into our system for dispatch. You will provide excellent customer ser Call Center, Representative, Customer Service, Technology, Construction
$27k-35k yearly est. 5d ago
Customer Service Representative - State Farm Agent Team Member
Christopher D'Annunzio-State Farm Agent
Representative job in Phoenix, AZ
Benefits:
Competitive salary
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION: As a customer service representative with Chris D'Annunzio State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$28k-37k yearly est. 5d ago
Customer Service Representative
Cornerstone Building Brands
Representative job in Phoenix, AZ
ABOUT THE ROLE
As a Customer Success Representative, you'll be part of a dynamic team where your contributions to providing premier customer care are valued, and your professional development is prioritized. Join us and become an integral part of our winning team.
This is a hybrid role based out of our Phoenix, AZ plant requiring 2 days in the office per week.
WHAT YOU'LL DO
Customer Support: Serve direct customers and consumers by providing product and service assistance and resolving issues to ensure a high-quality customer experience. Take personal responsibility for each interaction, regardless of brand, to ensure customer needs are met from initial order receipt through delivery, invoicing, and warranty. Complete all assigned responsibilities within the requested timeframes.
Account management: Ensure leadership and sales team members are informed of pertinent activities related to each customer account. Monitor orders using routine exception reports and intervene as necessary to ensure smooth processing and maximum customer satisfaction.
Information Accuracy: Provide customers with accurate information regarding pricing, market conditions, product updates, and any other factors that may impact their order. Ensure clear communication and understanding of any changes or issues. Encourage use of portal, as appropriate.
Issue Resolution: Assist customers and sales team members with inquiries or problems concerning their orders, such as quality, delivery coordination, product availability, pricing, and billing. Provide prompt and efficient responses to ensure swift resolution.
Technical Support: Offer product technical information to respond to customer inquiries and recommend alternative materials or products when necessary. Connect customers with qualified divisional personnel for more sophisticated technical inquiries.
Collaboration: Partner with sales and operations teams to ensure a premier customer experience is achieved through effective communication and collaboration.
Training: Assist with training sessions for CSRs focused on enhancing soft skills, product knowledge, and system proficiency. Assist with onboarding and training new employees. Lead customer training sessions on the use of configurators or portals.
Continuous Improvement: Support colleagues by contributing to process improvements and special projects aimed at increasing customer satisfaction and optimizing internal workflows.
Qualifications
Qualifications:
Education: High School Diploma or equivalent required; bachelor's degree is a plus.
Experience: 1-2 years of proven direct customer and consumer support experience, preferably in the building products industry.
Industry Knowledge: Understanding of the building products industry and sales management experience in dealer, distribution, and/or two-step channel segments prefer.
Technical Proficiency: Proficient in telecom software; Microsoft Office applications including Word, Excel, PowerPoint, and CRM.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Why work for Cornerstone Building Brands?
Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time* team members receive medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development.
* Full-time is defined as regularly working 30+ hours per week. Union programs may vary depending on the collective bargaining agreement.
Cornerstone Building Brands is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster here. You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here. If you'd like to view a copy of the company's affirmative action plan for protected veterans or individuals with disabilities or policy statement, please contact Human Resources at ************ or *******************************. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at ************ or *******************************. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.
All your information will be kept confidential according to EEO guidelines.
California Consumer Privacy Act (CCPA) of 2018
Must be at least 18 years of age to apply.
Notice of Recruitment Fraud
We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.
$28k-37k yearly est. 1d ago
Customer Service Representative
Copart, Inc. 4.8
Representative job in Phoenix, AZ
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer ser Customer Service, Customer Service Representative, Representative, CSR, Retail, Automotive
$30k-35k yearly est. 5d ago
Customer Service Representative - State Farm Agent Team Member
Brenda Espinoza-State Farm Agent
Representative job in Glendale, AZ
Benefits:
Bonus based on performance
Paid time off
Training & development
ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Brenda Espinoza - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Spanish required
$28k-37k yearly est. 5d ago
Customer Service Representative
Arcadia Cold Storage & Logistics
Representative job in El Mirage, AZ
At Arcadia Cold Storage and Logistics, our mission is to design and deploy modern facilities and provide innovative solutions through the practical application of technology, creating meaningful value for our customers while helping them meet their strategic objectives - establishing The New Age of cold chain.
We believe our employees make us different. Our goal is to attract, retain and develop the best employees available in the markets we serve. Only through the strength of our employees will we attain our business goals.
Position Overview and Purpose
This role will be responsible for providing Customer Service assistance and guidance for their assigned site. The Customer Service department handles all customer requests, order entry, running daily reports and works very close with all departments to ensure all customer requests are handled in a timely manner.
Essential Functions and Basic Duties
Develop and maintain customer relationships in a professional manner
Process hold/release of inventory
Review receipts/outbounds for accuracy
Invoice and verify accounts accurately and in a timely manner
Generate customer reports per customer request as needed
Verify inventory and notify customers of potential shortages
Ensuring electronic transactions are not failing
Coordinate with Operations on special customer requests, expediting when necessary.
Serve as first point of contact to resolve customer issues.
Maintain and file documentation in an organized and comprehensive way.
Perform other duties and special projects as needed.
Qualifications
High school diploma or GED required
Excellent verbal and written communication skills.
Excellent organizational skills, including ability to multi-task and prioritize workload.
Proficient computer skills, including Microsoft Office Suite.
Strong sense of urgency and ability to meet deadlines.
High level of attention to detail.
Willingness to carry out procedures as directed.
Understand and follow verbal instruction, written instruction, and company policies
Comfortable working independently or as a team.
Arcadia Cold Storage and Logistics is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$28k-37k yearly est. 5d ago
Patient Account Representative - 249427
Medix™ 4.5
Representative job in Phoenix, AZ
Medix Healthcare - Patient (A/R) Specialist
📍 Phoenix, AZ 85016
💲 $18-$21 per hour
🕗 Monday-Friday | 8:00 AM - 5:00 PM
We are seeking a detail-oriented and customer-focused Patient A/R Specialist to join our team. This role is responsible for handling inbound patient calls, resolving patient balance inquiries, and ensuring accurate and timely collection of outstanding self-pay balances.
Job Summary
The Patient A/R Specialist serves as a primary point of contact for patients regarding billing and account questions. This role requires an investigative mindset to research account issues, explain balances clearly, resolve discrepancies, and collect payments while maintaining excellent customer service in a high-call-volume environment.
Qualifications
Required:
1-2 years of experience in self-pay billing, billing customer service, or collections
Working knowledge of EOBs (Explanation of Benefits)
Experience working within EMR systems (NextGen a plus)
Strong customer service and communication skills
Computer literate with the ability to navigate multiple systems and screens simultaneously
Detail-oriented with strong problem-solving and investigative skills
Preferred:
Experience using NextGen EMR
Ophthalmology billing experience
Bilingual in Spanish
Key Responsibilities
Answer inbound patient calls and assist with detailed account and billing inquiries
Investigate outstanding balances and determine why claims were not processed or paid correctly
Follow up with patients to ensure self-pay balances are resolved
Take payments over the phone and set up payment arrangements when needed
Ensure patient statements are sent daily with accurate and updated information
Work accounts toward external collections after all internal collection efforts are exhausted
Research patient credits and coordinate with accounting to process approved refunds
Process bankruptcy notices according to company policy
Update and correct patient demographic information to ensure clean statements
Maintain detailed documentation of all patient interactions
Handle a high call volume of approximately 300 calls per week (60 calls per day)
Schedule
Monday - Friday
8:00 AM - 5:00 PM
No weekends
$18-21 hourly 23h ago
Customer Service Representative
Circle K Stores, Inc. 4.3
Representative job in Arizona City, AZ
Store 2************ E Baseline Rd, Mesa, Arizona 85204 Shift Availability. Days - Evenings - Overnight Job Type. Full time. Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to Customer Service Representative, Customer Service, Representative, Retail, Service
$28k-33k yearly est. 2d ago
Customer Service Representative
Brady Corporation 4.7
Representative job in Phoenix, AZ
The Customer Service Representative plays a key role in engaging with external customers and collaborating with our internal sales team to deliver exceptional customer experiences. This position requires a proactive approach to addressing customer needs, fostering satisfaction, and upholding our commitment to excellence. The ideal candidate is service-oriented, enthusiastic, and dedicated to creating positive outcomes for our customers and the team.
Act as a customer advocate to resolve product, delivery, and service issues effectively.
Process sales orders within two (2) hours of receipt and assisting with expedited requests as needed.
Ensure order accuracy by verifying customer purchase orders and making necessary corrections.
Communicate order delivery statuses promptly via email or phone.
Follow up on open quotes to address customer inquiries, involving Solutions Consultants when required.
Provide Tier 1 support for service and software-related needs, escalating technical support cases, as necessary.
Manage customer accounts by processing Return Merchandise Authorizations (RMA) for credit or replacement.
Contribute to the team's overall success through assigned tasks and responsibilities.
* Promote a collaborative and respectful workplace environment.
$31k-39k yearly est. 5d ago
Representative 2, Call Center
Coolsys, Inc.
Representative job in Phoenix, AZ
Prioritize calls (incoming). - Assign and dispatch technicians. - Work with Service Managers to address open calls. - Maintain proactive communication with customers regarding missed SLAs. - Verify nightly on call crew. - Understand the geography o Call Center, Representative, Service Manager, Retail, Construction
How much does a representative earn in Gilbert, AZ?
The average representative in Gilbert, AZ earns between $22,000 and $49,000 annually. This compares to the national average representative range of $23,000 to $55,000.
Average representative salary in Gilbert, AZ
$33,000
What are the biggest employers of Representatives in Gilbert, AZ?
The biggest employers of Representatives in Gilbert, AZ are: