Work Model: Open to Remote or Hybrid
FanBasis is a leading platform enabling entrepreneurs, experts, and creators to build and scale digital product and service-based businesses. It offers tools for managing offers, courses, communities, memberships, and more, simplifying operations with built-in payment processing, subscription management, and engagement features. As a one-stop shop for the internet economy, FanBasis empowers its growing seller base through innovative, scalable solutions. With strategic partnerships, FanBasis is revolutionizing how digital businesses operate and thrive.
Role Description
FanBasis is seeking a detail-oriented and proactive Dispute & Chargeback Representative to manage the full representment lifecycle across card networks and payment processors. This role is critical in protecting company revenue, reducing fraud exposure, and ensuring disputes are handled efficiently, accurately, and in compliance with network regulations.
This position works closely with Risk, Payments, Support, and Finance teams and is ideal for someone who thrives in structured, process-driven environments.
Key Responsibilities
Manage end-to-end chargeback and dispute representment across card networks (Visa, Mastercard, Amex, Discover)
Review dispute cases, collect supporting documentation, and submit representment responses within required timelines
Analyze dispute reason codes and determine optimal response strategies
Track dispute outcomes and identify trends related to fraud, customer behavior, or merchant errors
Collaborate with internal teams to improve dispute win rates and reduce future chargebacks
Maintain accurate records and reporting on dispute metrics and performance
Ensure compliance with card network rules and payment processor guidelines
Support continuous improvement of internal dispute processes and workflows
Qualifications
1-3+ years of experience handling chargebacks, disputes, or representment (fintech, payments, e-commerce, or SaaS preferred)
Strong understanding of card network dispute processes and reason codes
Exceptional attention to detail and organizational skills
Ability to manage high volumes of cases under strict deadlines
Analytical mindset with the ability to identify trends and root causes
Clear written and verbal communication skills
Comfortable working in fast-paced, high-growth environments
Nice to Have
Experience with payment processors (Stripe, Adyen, Checkout.com, etc.)
Familiarity with fraud tools and risk management systems
Experience supporting creator platforms, marketplaces, or subscription businesses
SQL, reporting, or data analysis experience
Benefits
Competitive salary and benefits package
Gym membership packages
Paid time off and company-paid holidays
Team-Buidling events, company lunches, and swag
Opportunity to be a part of a fast-growing team of Industry Experts.
$24k-40k yearly est. 2d ago
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Patient Experience Representative
Banyan Health Systems 3.7
Representative job in Cutler Bay, FL
Banyan Health Systems has been serving Miami-Dade and Broward Counties since 1970. We provide quality, individualized care to each of our patients. Our system of integrated health services brings together specialized psychiatric care, primary care, pediatrics, geriatrics, and an extensive program of residential and outpatient substance abuse & behavioral health services under one umbrella. At Banyan Health Systems, we believe when individuals are healthy and strong, our communities are better for it.
We are currently looking for individuals who share our mission of integrating primary and behavioral health care while providing access to all individuals. We focus on providing quality and compassionate care in order to assist our patients in living their best life. We are dedicated to the endless pursuit of excellence and treat everyone with dignity, humanity, and respect.
If you share these beliefs and want to join us to make a difference, please take some time to read the post below.
REESPONSIBILITIES:
The Patient Experience Representative is responsible for providing support through our patient-centered approach to deliver integrated information and customer service while providing administrative and clerical support to the specific assigned department. The principal functions of the position identified shall not be considered as a complete description of all the work requirements and expectations that may be inherent in the position.
Essential Functions:
Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries to the proper party.
Performs general administrative duties as required: preparing letters, memoranda and reports answering telephone, preparing incident reports, photocopying, etc.
Works with the treatment team, facilitating interaction and communication between team members for the overall benefit of the person served.
Monitor scheduled appointments by calling the client in advance - Optimizes client' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
Utilizes automated (or if unavailable, manually) computer software to schedule appointments, take messages for physician visits and services, and effectively communicates such information to the appropriate party per established protocols or rules of client.
Assist the physician or registered nurse in each assign clinic by organizing the schedule, preparing forms, calling clients, etc.
Education and/ or Experience:
High School Degree required / 1 to 2 years of Physician Practice Front Office and Medical Billing, or Hospital Registration or related experience preferred.
Ability to work on word processing/internet software is needed for this position.
Bilingual : English / Spanish
Job Type: Full-time
Benefits:
Dental insurance
Health insurance
Life insurance
Vision insurance
Work Location: In person
$24k-29k yearly est. 4d ago
Business Development Representative (Real Estate & Insurance)
Etico Management
Representative job in Miami, FL
Etico Management & Atlas Atlantic
On-Target Earnings: $79,000
Bilingual Required (English & Spanish)
About the Role
Etico Management, in partnership with Atlas Atlantic, is seeking a high-energy, driven, and relationship-focused Business Development Representative to help expand our rapidly growing portfolio. This is a rare opportunity to join two respected real estate companies and play a key role in generating new business across multiple verticals-while positioning yourself for long-term career growth.
What You'll Do
As a BDR, you will drive revenue by introducing property owners, investors, and landlords to our full suite of services. You won't be limited to one product-you'll have multiple ways to close deals, giving you a strong advantage in the field. Your responsibilities will include:
Core Responsibilities
Proactively identify and engage potential clients through outreach, networking, and marketing efforts
Sell Property Management Services, providing owners with fully hands-off solutions
Sell Leasing Services, helping landlords secure qualified tenants efficiently
Sell Property Insurance Policies, offering clients added protection and value
Build and maintain a strong pipeline of prospects using CRM tools
Conduct discovery conversations to understand client needs and deliver tailored solutions
Collaborate closely with the operations and marketing teams to ensure seamless customer onboarding
Attend industry events, investor meetups, and networking functions to expand your reach
Provide consistent follow-up to nurture leads and close business effectively, in addition to heads down calling of up to 100 leads per day.
Why This Role Is Different
This isn't a typical single-track sales position. Here, you'll have a diverse product portfolio, which means:
More ways to generate revenue
Higher conversion potential
Faster career advancement
A chance to build a well-rounded real estate & sales skill set
Compensation & Growth
On-Target Earnings: $79,000 annual
Competitive base + commission structure
Additional upsell opportunities across multiple service categories
Clear career path with leadership and senior sales opportunities
Work directly with seasoned real estate professionals and investors
Ideal Candidate
We're looking for someone who is:
Motivated, ambitious, and hungry to close deals
Comfortable with outreach and proactive communication
Professional, articulate, and confident in client-facing environments
Interested in real estate, sales, or business development
Able to learn quickly and present solutions clearly
About Us
Etico Management and Fausto Commercial offer a unique, collaborative approach to property management, leasing, investment strategy, and real estate marketing. Together, we serve clients across South Florida, delivering professional, high-quality services tailored to today's rental and investment markets. Joining our team means becoming part of two innovative, growth-minded companies with a strong foothold in the Miami real estate landscape.
$79k yearly 3d ago
Customer Service Representative
Tempexperts
Representative job in Doral, FL
A growing manufacturing organization is seeking a proactive and detail-oriented Customer Service Representative (CSR) to support a rapidly expanding customer base and internal sales operations. This role plays a key part in the order-to-shipment lifecycle, serving as a central point of contact for customers while ensuring accuracy, efficiency, and exceptional service throughout the order management process.
The ideal candidate is highly organized, customer-focused, and experienced in managing orders within an ERP-driven environment.
Key Responsibilities
Enter and process customer purchase orders accurately within the ERP system
Manage order flow from initial entry through shipment and delivery
Communicate proactively with customers regarding order status, timelines, and changes
Serve as the primary point of contact for customer inquiries, issue resolution, and follow-up
Coordinate closely with Sales, Operations, Production, and Logistics teams
Monitor backorders, inventory availability, and shipment schedules
Maintain accurate and up-to-date customer and order documentation
Support credit review and approval processes as needed
Required Qualifications
3+ years of customer service, order management, or sales support experience
Strong written and verbal communication skills
Experience working with ERP systems (preferred)
High level of accuracy in data entry and order processing
Proficiency in Microsoft Office (Excel, Outlook, Word)
Preferred Qualifications
Experience in manufacturing, electrical products, construction materials, or industrial environments
Bilingual (English/Spanish) is a plus
Core Competencies
Customer communication and relationship management
Problem-solving and issue resolution
Time management and prioritization
Team collaboration across departments
What's Great About Working Here
Stable, Growing Organization: Be part of a company experiencing consistent growth and operational expansion
Cross-Functional Exposure: Work closely with sales, production, operations, and logistics teams
Process-Driven Environment: Structured systems and clear workflows support accuracy and success
Customer-Focused Culture: High service standards with a strong emphasis on reliability and responsiveness
Long-Term Career Potential: Opportunities to grow within customer service, operations, or sales support functions
Team-Oriented Workplace: Collaborative environment where attention to detail and accountability are valued
$22k-31k yearly est. 2d ago
Account Service Representative -Field Sales
New Health Partners 4.1
Representative job in Doral, FL
The Account Service Representative is responsible for delivering exceptional service to brokers, agencies, and employer groups. This role supports the full lifecycle of group accounts-renewals, enrollments, changes, claims support, quoting follow-ups, and carrier communication. The ASR works closely with the sales and operations team to ensure accuracy, timeliness, and high customer satisfaction
What you'll be doing:
Broker & Agency Support:
Serve as the primary point of contact for agencies regarding group insurance questions, documentation, renewals, and service needs.
Assist brokers with quoting requests, benefit summaries, enrollment materials, and onboarding documentation.
Provide clear guidance on medical, dental, vision, GAP, and ancillary benefits.
Group Account Management:
Support new group onboarding, including application review, census validation, and carrier submissions.
Assist with open enrollment meetings, renewal reviews, and plan comparison tools.
Maintain accurate group records, policy details, and service notes.
Track renewals, missing documents, billing issues, and enrollment updates.
Carrier & Vendor Coordination:
Communicate with carriers regarding applications, eligibility, billing discrepancies, and service issues.
Facilitate resolution of escalated member and employer concerns.
Ensure compliance with carrier guidelines and timelines.
Administrative & Operational Tasks:
Prepare service emails, renewal notices, spreadsheets, and standardized documents for agencies and employers.
Maintain CRM activity logs, follow-up tasks, and documentation.
Assist the Group Sales Director in tracking KPI metrics and service SLAs
Requirements:
Must know all carriers. Traditional group insurance
Must have knowledge of working with a census
Customer service experience
215 License required
Reliable transportation
Qualifications:
Salesforce knowledge helpful
Ichra knowledge helpful
Business development experience
5-10 years of experience in health insurance, group benefits, or employee benefits
administration (preferred).
Knowledge of medical, dental, vision, GAP, and ancillary products.
Strong communication skills-professional, clear, and customer focused.
Ability to manage multiple priorities with attention to detail and deadlines.
Proficient in Microsoft Office (Excel, Word, PowerPoint); CRM experience is a plus.
Bilingual (English/Spanish)
Salary range: $55-$75k + Commission
Schedule: 9-5 with occasional weekend events. Hybrid/remote possible after 90 days.
January start date
$21k-28k yearly est. 1d ago
Bilingual Patient Access Center Representative
Insight Global
Representative job in Miramar, FL
Title: Bilingual Patient Access Center Representative
Compensation: $15 - $16
Interview process: One onsite interview
Hours: Monday-Friday @ 9:00AM-2:30PM / 27.5 Hours
Must haves
6 months-3+ years of call center experience
Bilingual in English and Spanish
Interested and able to work in a 100% phone support role
Technically savvy and quick to pick up computer operations (email, phone systems, documentation platforms)
Able to commit to the schedule - Monday-Friday @ 9:00AM-2:30PM / 27.5 Hours
Able to pass a background check including misdemeanors and felonies
Able to pass a drug screen including marijuana
Plusses
Previous healthcare experience
Experience with Epic EMR
Exposure/knowledge of Talkdesk contact center platform
Day-to-Day:
Insight Global is seeking 20 Patient Access Center Representatives to join a healthcare system in Miramar, Florida. This Patient Access Center is responsible for answering calls for 50+ offices that are part or affiliated with the hospital system. The hospital system is migrating an additional 50 offices to their phone system and their team is urgently hiring. The PAC Representatives are responsible for answering all phone calls for the offices including patient appointments, prescription refills, rescheduling an appointment, following up on results, etc. The PAC will document these phone calls within the Talk desk system, complete the request or escalate the call if deemed necessary. The PAC team typically receives 100,000 phone calls per month and an average of 150-200+ calls per week for each Representative to handle. The ideal candidate will have prior customer service or call center experience working within a 100% phone support role and is technically savvy or able to learn computer systems quickly. The PAC team works on site everyday within one of the hospital's corporate offices.
Compensation
$15 to $16
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
$15-16 hourly 4d ago
Front Desk Representative
Pride Health 4.3
Representative job in Plantation, FL
Pride Health is hiring a ENTRY Phlebotomist I/CSR to support our client's medical facility in the Plantation FL 33322 location. This is a 4-month assignment with the possibility of a contract-to-hire opportunity, and it's a great way to start working with a top-tier healthcare organization!
Job Title: ENTRY Phlebotomist I/CSR
Location: Plantation FL 33322
Duration: 4 Months+
Pay rate: $17.75 per hour
Schedule: eastern- 6:00am- 3:00pm and every Saturday 6:30am-11:00am.
*The salary is determined by an individual's level of experience, as well as any relevant licenses and certifications they may hold.
#### **About the Role**
We're seeking a **Patient Services Representative I (PSR I)** to join our healthcare team. This entry-level position is ideal for someone who is passionate about providing excellent patient care and eager to grow into a career in **phlebotomy**.
As the first point of contact for patients, you'll play a vital role in creating a welcoming, professional, and compassionate environment. You'll assist patients during check-in, answer questions, maintain the integrity of the waiting area, and support phlebotomy staff as needed. Over time, you'll be trained in phlebotomy to expand your skills and advance your career in healthcare.
---
#### **Key Responsibilities**
* Greet and assist patients upon arrival, ensuring a friendly and supportive experience.
* Manage patient check-ins via kiosk or tablet, addressing any concerns with care and accuracy.
* Maintain a clean, organized, and professional front desk and lobby area.
* Learn and develop phlebotomy skills to assist with specimen collection when needed.
* Once trained, perform specimen collection and processing following established procedures.
* Ensure accuracy and confidentiality in all patient interactions and documentation.
* Support daily operations, adhering to schedules, safety protocols, and quality standards.
* Represent the organization positively to patients, colleagues, and the public.
---
#### **Qualifications**
**Education:**
* High school diploma or equivalent **(required)**
**Experience:**
* 1-2 years of **client-facing customer service experience** (e.g., retail, hospitality, healthcare, etc.) **required**
* **No prior phlebotomy experience necessary** - training provided
* Basic keyboarding/data entry skills required
---
#### **Ideal Candidate**
* Has a strong passion for helping others and delivering excellent service
* Is dependable, punctual, and maintains a professional demeanor
* Eager to learn new skills, especially phlebotomy
* Can multitask and stay calm under pressure
* Has reliable transportation and lives within a **20-25 minute commute** of the worksite
---
#### **Additional Details**
* Reliable transportation is required (public transit or rideshare is not considered reliable).
* Must be punctual and available for scheduled shifts. Excessive absenteeism or tardiness may result in termination.
* This is a **“Front of House”** position with growth opportunities in **phlebotomy**.
* Candidates not interested in learning phlebotomy should not apply.
---
**If you're looking for a meaningful entry point into the healthcare field with training and growth opportunities, we encourage you to apply!**
---
Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
About Pride Health
Pride Health is Pride Global's healthcare staffing branch, providing recruitment solutions for healthcare professionals and the industry at large since 2010.
As a minority-owned business that delivers exceptional service to its clients and candidates by capitalizing on diverse recruiting, account management, and staffing backgrounds, Pride Health's expert team provides tailored and swift sourcing solutions to help connect healthcare talent with their dream jobs. Our personalized approach within the industry shines through as we continue cultivating honest and open relationships with our network of healthcare professionals, creating an unparalleled environment of trust and loyalty.
Equal Employment Opportunity Statement
As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
Interested? Apply today!
#INDPHCAlliedHV
$17.8 hourly 4d ago
Business Development Representative
Starts Align
Representative job in West Palm Beach, FL
A real estate investment firm is adding an entry-level BDR (Business Development Representative) to their Acquisitions Sales team in Downtown West Palm Beach, FL. The firm manages over $6B in AUM, acquires over half a billion in assets annually and manages over 5,000 properties across the US. The firm is owned by a larger parent company which has over $90B in assets. The firm specializes in acquiring ground leases for existing telecom assets such as cell towers, cell sites and billboards.
We're looking for a sales-focused individual to join the team and help contribute to sourcing deals in this space. In this role, you will be responsible for calling leads and identifying potential acquisition opportunities. Your primary focus will be calling property owners, building rapport, and setting appointments for the acquisitions team. The ideal candidate thrives in a fast-moving environment and is happy speaking to prospective clients throughout much of the day. This person is expected to make between 75-100 cold calls per day, and collaborate with the Acquisitions Sales team to complete deals. This is an entry-level role, and we're seeking internship experience, ideally at at a Brokerage Firm, or 1-2 years of experience max, in a sales position.
This role has the potential to grow into an Associate VP, Acquisitions as quick as 90-days. The typical promotion timeline depends on the person but ranges from 3-12 months.
Key Responsibilities:
• Conduct outbound calls to potential sellers and property owners to assess their interest in selling their ground leases.
• Maintain and manage a database of leads and follow up with prospects as needed.
• Build rapport with leads and qualify leads by gathering relevant information about properties, motivations, and timelines for selling.
• Schedule appointments for the acquisitions team to meet with potential sellers.
• Maintain a positive and professional demeanor while communicating with prospects.
• Meet weekly and monthly call and lead generation metrics.
• Track and maintain call records and outcomes, and report on key metrics to assess performance and effectiveness.
• Collaborate with the acquisitions team to develop strategies for lead generation and follow-up.
The ideal candidate will be someone who has recently graduated from college with their Bachelor's degree, or someone coming from a similar role such as SDR or BDR with strong cold calling experience. If you're looking to get your foot in the door at a growing, thriving commercial real estate firm, this is your chance to learn from the ground up and move up the chain. This is a great opportunity to take your sales skills and turn it into a career in commercial real estate.
Must Have:
Previous experience in cold calling experience
Sales experience, preferably in real estate or similar field (mortgages, titles, etc.)
Interest in commercial real estate
Local to South FL area with the ability to be in an office in West Palm Beach every day
Strong communication and interpersonal skills, with the ability to build rapport quickly
Self-motivated and goal-oriented with a desire to succeed
Plus:
Basic knowledge of real estate concepts and terminology
Bachelor's degree preferred
Other Details:
Competitive hourly rate plus bonus opportunity based on closed deals by Acquisitions.
Opportunity for growth within the company.
Comprehensive training and support while learning the CRE business
$33k-58k yearly est. 1d ago
Inside Sales Representative
Beycome
Representative job in Miami, FL
Beycome Title & Escrow is one of the fastest-growing title companies in the country, expanding rapidly across 12+ states. We are looking for a motivated, professional, and relationship-driven Sales Representative to join our team in Miami. This role focuses on converting warm title leads by educating clients on the Allied difference and ensuring smooth title processing from contract to close.
This is an ideal position for someone who thrives on phone interaction, enjoys helping clients navigate the home-buying process, and wants to grow their career with a company known for exceptional service-backed by more than 15,000 five-star reviews.
You'll work closely with our VP of Growth in this position and will be pivotal to the growth of the company.
Day-to-Day Job Responsibilities
The Sales Representative will be responsible for lead outreach, inbound call handling, and guiding clients through the benefits of using Allied Title & Escrow. You will serve as a key communicator for buyers, sellers, and agents, helping convert warm title opportunities into closed transactions.
Daily expectations include:
Make 30-40 outbound calls per day to warm leads, clients, and agents regarding title insurance needs.
Receive incoming calls from clients inquiring about title, escrow, or contract questions.
Clearly explain Beycome's value proposition, including our customer-experience-driven approach and industry-leading service record.
Track and follow up with leads to ensure they capitalize on available title discounts, prepaid title products, or incentives.
Document all outreach and client interactions in CRM systems to ensure accurate and timely tracking.
Identify opportunities to educate consumers about Beycome's services, process timelines, and benefits.
Assist with general customer service needs, including answering questions about contracts, next steps, and title processes.
Maintain a high standard of professionalism and communication while representing Beycome Title.
What We're Looking For
1-2 years of experience in sales or customer service.
Strong communication skills and a natural ability to build rapport over the phone.
Highly organized, dependable, and comfortable managing multiple ongoing conversations and follow-ups.
Experience with CRM tools or sales-tracking software.
Ability to work from our Miami office.
A self-motivated, positive attitude with a desire to hit goals and contribute to team success.
Reliable transportation for occasional in-person meetings or trainings.
About Us
In 2016, we noticed that the title industry was outdated and didn't prioritize the customer. We knew we could do better. We set out to create a closing experience that celebrates homeownership the way it should be.
What started as one office and two employees in the D.C. area has grown into 50+ team members across 12 states, earning 15,000+ five-star reviews along the way. We are proud of the service, culture, and innovation we've built-and we're just getting started.
Vision: To be the BEST, not the biggest, title company there is.
At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.
Summary
The Patient Financial Services Representative (PFSR) serves as the first point of contact in greeting patients and guarantors in the hospital, ambulatory or medical office setting. The PFSR engages with the patient or guarantor to obtain pertinent information and answer any questions in an effort to ensure that all required demographic, financial, and insurance eligibility information is gathered and verified. Ensures all required notices and consent forms are signed accordingly.
Responsibilities
Provides exceptional customer service and ensures all questions and concerns are addressed in a timely and courteous manner. May guide the patient to appropriate destination for services.Obtains pre-certification and authorization.Verifies insurance benefits including obtaining insurance card(s) and confirms coverage is active. Determines correct insurance filing order, if multiple insurance coverages are effective for that service.Explains polices including all regulatory and financial consent forms; secures all required signatures.May perform patient discharge functions including, but not limited to, review of after visit summary (AVS), future appointment scheduling, and referrals.Interviews patients and guarantors at the workstation or bedside to obtain all necessary information, including a copy of the patient or guarantor identification card.May confirm physician and prescription orders ensuring accuracy.May schedule walk-in appointments for services offered.Collects patient out-of-pocket responsibility per collection guidelines. Provides patient estimates as requested. Prepares and balances a daily deposit of all payment collections.
Competencies
ACCOUNTABILITY, ACCURACY & QUALITY, CUSTOMER SERVICE, EFFECTIVE COMMUNICATION, ORGANIZATION SKILLS, PATIENT AND FAMILY CENTERED CARE, PROBLEM SOLVING, PRODUCTIVITY, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR, TEAM WORK
Education And Certification Requirements
High School Diploma or Equivalent (Required)
Additional Job Information
Complexity of Work: Requires excellent communication skills, critical thinking skills, decisive judgment, and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Ability to work and build relationships collaboratively. Required Work Experience: No experience required. One (1) year of related hospital, medical office, or customer service experience preferred. Other Information: In Memorial Physician Group (specialty practices), additional responsibilities include: (1) obtain specialty authorizations (2) authorization denial and peer to peer process (3) patient care navigation ex: surgical and procedural coordination and scheduling for patient specific populations (4) handle all incoming calls and physician and hospital back line (5) obtain and confirm referrals In the Hospital, additional responsibilities include: (1) Upon validation of patient identity, place identification band on patient (2) obtain signatures for hospital specific regulatory forms not required in an ambulatory or office setting (3) obtain authorizations for walk-in appointments (4) determine when financial assistance is needed.In Memorial Primary Care, additional responsibilities include: (1) MIH-MPC program patient referral, payment collection and eligibility scheduling (2) process referral work-ques and same day access requests (3) work with Patient Access Center on real time patient requests (4) address prescription refill requests, patient advice requests through MyChart, and provider scheduling template.
Working Conditions And Physical Requirements
Bending and Stooping = 60%
Climbing = 0%
Keyboard Entry = 100%
Kneeling = 0%
Lifting/Carrying Patients 35 Pounds or Greater = 60%
Lifting or Carrying 0 - 25 lbs Non-Patient = 80%
Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 40%
Lifting or Carrying > 75 lbs Non-Patient = 0%
Pushing or Pulling 0 - 25 lbs Non-Patient = 80%
Pushing or Pulling 26 - 75 lbs Non-Patient = 80%
Pushing or Pulling > 75 lbs Non-Patient = 0%
Reaching = 80%
Repetitive Movement Foot/Leg = 0%
Repetitive Movement Hand/Arm = 80%
Running = 0%
Sitting = 80%
Squatting = 80%
Standing = 80%
Walking = 80%
Audible Speech = 80%
Hearing Acuity = 80%
Smelling Acuity = 0%
Taste Discrimination = 0%
Depth Perception = 80%
Distinguish Color = 0%
Seeing - Far = 80%
Seeing - Near = 80%
Bio hazardous Waste = 60%
Biological Hazards - Respiratory = 60%
Biological Hazards - Skin or Ingestion = 60%
Blood and/or Bodily Fluids = 60%
Communicable Diseases and/or Pathogens = 60%
Asbestos = 0%
Cytotoxic Chemicals = 0%
Dust = 0%
Gas/Vapors/Fumes = 60%
Hazardous Chemicals = 60%
Hazardous Medication = 60%
Latex = 60%
Computer Monitor = 100%
Domestic Animals = 0%
Extreme Heat/Cold = 0%
Fire Risk = 0%
Hazardous Noise = 0%
Heating Devices = 0%
Hypoxia = 0%
Laser/High Intensity Lights = 0%
Magnetic Fields = 0%
Moving Mechanical Parts = 0%
Needles/Sharp Objects = 60%
Potential Electric Shock = 0%
Potential for Physical Assault = 40%
Radiation = 0%
Sudden Decompression During Flights = 0%
Unprotected Heights = 0%
Wet or Slippery Surfaces = 40%
Shift
Primarily for office workers - not eligible for shift differential
Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.
Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.
Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.
Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.
We are proud to offer Veteran's Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.
Employment is subject to post offer, pre-placement assessment, including drug testing.
If you need reasonable accommodation during the application process, please call ************ (M-F, 8am-5pm) or email *******************************
$29k-39k yearly est. 3d ago
Sales Representative
South Shore Marketing 2.8
Representative job in Pembroke Pines, FL
South Shore Marketing has an opening for an AT&T Sales Representative who will deliver exceptional service for our esteemed clients. As a leader in the telecommunications industry, we pride ourselves on delivering exceptional customer service to create awareness of our products and services. We are seeking an AT&T Sales Representative who values the importance of customer experiences, can perform at a high level, and develop a client base from the ground up.
Our AT&T Sales Representatives prioritize attention to detail with each customer account and possess the skills to resolve any issues that may arise, thereby continuing the relationships between our customers and clients. We have a team of AT&T Sales Representatives who lead with the highest level of professionalism, delivering cost-effective sales solutions to our clients to boost their market share, drive sales revenue, and enhance overall profitability. We value strategic development, effective communication, and collaboration. If you're someone who enjoys technology, developmental skills, and customer and client relationship management, then apply now!
*As an AT&T Sales Representative, You Will Be:*
* Engaging with customers in person at their homes to answer inquiries and provide information about products and services
* Maintaining an in-depth understanding of the client's products and services by attending client meetings and participating in ongoing training sessions to stay updated on product changes, sales techniques, and industry best practices
* Identifying opportunities to cross-sell or upsell products and services to new and existing customers
* Problem-solving customer complaints in a professional and respectful manner
* Gathering data and tracking sales to follow up with managers and the team on possible improvements to our sales techniques
*AT&T Sales Representative Requirements*:
* Experience in customer service, customer support, sales, communications, and/or leadership roles
* High school diploma or equivalent
* Full-time availability to meet the demands of a dynamic and fast-paced environment, ensuring consistent customer relations
* Exceptional communication skills to effectively engage in interactions and clear communication with both customers and team members
* Active listening skills to understand and address customer needs, build relations, and answer all inquiries
* Dependability, time management, and punctuality
This is a full-time, commission-based position with an on-target earnings range of $42,000-$62,000 annually.
$42k-62k yearly 13d ago
Inbound Sales Representative
Alorica 4.1
Representative job in Cutler Bay, FL
Customer Service Representative
Employment Type: Full-time , $17/hr
Supporting: Sales
About Us
We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges-and we do it better than anyone else.
As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do.
Here's What the Job Really Looks Like
You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit.
How You'll Make an Impact
Guide customers through questions, concerns, or challenges they encounter while using the product or service
Listen actively to understand the root of the issue and provide clear, effective solutions
Record detailed call information for auditing, reporting, and follow-up purposes
Maintain and update customer records to ensure accurate and current information
Identify opportunities to introduce customers to new or enhanced services that meet their needs
Provide recommendations and guidance in a way that adds value and enhances the overall customer experience
What'll Set You Up for Success
Required:
High school diploma or GED
6+ months of customer service or sales experience preferred
For Internal Candidates:
Must not be on any corrective action or performance plans
Must have held your current position for 6+ months
Must have relevant industry/program experience
Location Note: We're currently hiring for this position in Cutler Bay, Florida.
Why Alorica? Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.
TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture-we build it, live it, and keep making lives better every day.
What We Offer:
Health, dental, and vision coverage with HSA options
Paid time off
Flexible pay options: daily or weekly pay
401(k) retirement plan
Leadership development programs that really grow your career
Open access courses through Alorica Academy
Paid training and tuition reimbursement
Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more
Employee assistance program for personal and professional support
Additional voluntary benefits to meet your individual needs
Our Values
Bold - We challenge conventions and take smart risks Relentless - We deliver results, no matter what it takes Connected - We work as One Alorica because we're stronger together True - We show up as our authentic selves, every single day Ready to Join Us? If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk.
Apply Today!
Equal Opportunity Employer - Veterans/Disabled
DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification.
#AloricaJobs #CallCenter #CustomerServiceJobs
$17 hourly Auto-Apply 29d ago
Account Services Representative
Tradestation 4.6
Representative job in Plantation, FL
Who We Are: TradeStation is the home of those born to trade. As an online brokerage firm and trading ecosystem, we are focused on delivering the ultimate trading experience for active traders and institutions. We continuously push the boundaries of what's possible, encourage out-of-the-box thinking, and relentlessly search for like-minded innovators. At TradeStation, we are building an AI-First culture. We expect team members to embrace AI as a core part of their daily workflow, whether that's using AI to accelerate development, enhance decision-making, improve client outcomes, or streamline internal processes. We hire, grow, and promote people who can harness AI responsibly and creatively. We treat AI as a partner in problem-solving, not just a tool; following our governance standards to ensure AI is used ethically, securely, and transparently. If you join us, you're joining a culture where
AI is how we work
. Are you ready to make yourself at home? What You'll Be Doing: The Account Services Representative is responsible for a wide range of tasks related to account opening, maintenance, and servicing. This position involves processing client account requests, conducting Know Your Customer (KYC) reviews, offering exceptional customer support, and ensuring effective communication between clients and internal teams. In addition, the role requires the ability to manage multiple tasks in a fast-paced environment, resolve issues quickly, and maintain strong written communication skills.
Prepare new account paperwork for principal reviews
Process account openings, closings, and other administrative requests
Enter account information in various back-office systems
Conduct background checks for new customers through third-party vendor applications
Collaborate with internal teams (e.g., Treasury, Client Experience, Sales, Financial Crimes) to resolve client issues and provide timely solutions
Link brokerage accounts to customer trading log-ins
Maintain and update accurate client records and account documentation in the firm's CRM and account management systems
Monitor collaboration queues and take a proactive approach to ensure issues are handled efficiently
Document procedures to ensure consistency and transparency in processes
Identify opportunities to improve client satisfaction and escalate complex issues as needed
Represent TradeStation Securities professionally by providing excellent service and consistently exceeding expectations
Ensure compliance with regulatory requirements and internal policies
The Skills You Bring:
High attention to detail with the ability to thrive in a fast-paced, deadline-driven environment
Ability to multitask and manage a high volume of requests with accuracy
Strong data entry and processing skills
Reliable, punctual and self-starter
Customer service oriented
Strong analytical and organization abilities
Ability to identify areas for process and procedural improvement
Excellent written communication skills
Familiarity with back-office functions and data entry processes
Proficiency in Microsoft Office (Excel, Word, Outlook); familiarity with SunGard Phase 3, GMI, or other back-office brokerage systems is a plus
Minimum Qualifications:
1-2 years of experience in customer service, financial services, or brokerage operations
Desired Qualifications:
Bachelor's degree preferred
What We Offer:
Collaborative and dynamic work environment
Competitive Salaries
Yearly bonus opportunities
Comprehensive benefits for you and your family starting Day 1
Generous paid time off policies
Access to TradeStation employee benefits, including full access to trading education materials
Pay Range (US) $60-65K (Countries outside of the US have differing ranges in accordance with local labor markets)
TradeStation provides equal employment opportunities to current and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, sexual orientation, age, pregnancy, disability, handicap, citizenship, veteran or marital status, or any other legally recognized status entitled to protection under federal, state, or local anti-discrimination laws.
#LI-Hybrid
$23k-26k yearly est. 60d ago
CALL CENTER SERVICES REPRESENTATIVE I - 60044601
State of Florida 4.3
Representative job in Miami, FL
Working Title: CALL CENTER SERVICES REPRESENTATIVE I - 60044601 Pay Plan: Career Service 60044601 Salary: $35,397.96 annually/$1,361.46 bi-weekly Total Compensation Estimator Tool
Call Center Services Representative I
Florida Department of Children and Families
Internal Only
Multiple positions available.
This posting will be used to fill position vacancies in Career Service.
Incumbents in this position report to the office, this is not a telework position.
Preference for Bilingual in Spanish/English or Creole/English.
Current employees will be compensated in accordance with the DCF salary policy.
The full-time work schedule is 40 hours per week, 8:00 am - 5:00 pm EST, Monday through Friday.
If this sounds like the job for you, please join our TEAM!
DCF Mission: The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.
To learn more please visit ******************************
What You Will Do:
The primary function of this position is providing support services related to government assistance eligibility in a call center setting. The work performed includes processing a broad range of customer service activities and entering information into a computer-based eligibility system. This career consists primarily of phone interactions with customers.
The Typical Duties Include:
* Answers general inquiry eligibility questions related to program requirements, application processing, case status, and benefit information.
* Processes a variety of eligibility related work activities within designated time frames.
* Educates customers on the benefits and features of My ACCESS Account including account set-up and password resets.
* Resolves Electronic Benefit Transfer (EBT) ACCESS card issues.
* Conducts abbreviated interviews for the purpose of collecting and updating required information on applicants and recipients and their household members for all government assistance programs.
* Requests all additional information/verification required to establish or continue eligibility for government assistance programs. Ensures electronic case records are documented thoroughly and properly.
* Assists customers with referrals to other agencies and community resources.
Minimum Qualifications:
* Must be a current DCF Employee AND
* At least six (6) months working as a Call Center Services Representative I -OPS team member AND
* Two years of experience in clerical activities or public contact experience AND
* Must have the ability to attend a 8 -12 week mandatory paid training course.
Additional Information/Requirements:
* Incumbents may be expected to work during emergency situations or natural disasters.
Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including:
* No state income tax for residents of Florida.
* Annual and Sick Leave benefits.
* Nine paid holidays and one Personal Holiday each year.
* State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
* Retirement plan options, including employer contribution (For more information, please click
***************
* Flexible Spending Accounts.
* Tuition waivers.
* And more!
* For a more complete list of benefits, visit *****************************
Candidate Profile (application) must be completed in its entirety.
* Include supervisor names and phone numbers for all periods of employment.
* Account for and explain any gaps in employment so that the hiring process is not delayed.
* Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
* It is unacceptable to use the statement "See Resume" in place of entering work history.
* This position is designated as an essential position. Incumbents are expected to work during emergency situations or natural disasters and may be required to work before, during and beyond normal work hours/days.
DCF Employment Requirements:
* We hire only U.S. citizens and lawfully authorized alien workers.
* If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement.
* The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.
* SELECTIVE SERVICE: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website:
*******************
* BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any candidate being considered for employment must successfully complete a State and National criminal history check as a condition of employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S. Employment may be terminated based on the background investigation results if the candidate begins employment before the background results are received, reviewed for any disqualifying offenses, and approved by the Department. Background investigations shall include, but not be limited to, fingerprinting for State and national criminal records check through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. Employees will be retained in state and national rap back program, providing real-time arrest hit notifications.
* BENEFIT RECOVERY SCREENING: Candidates applying to positions in the Economic Self-Sufficiency Program may have a Benefit Recovery check completed to validate current or former government assistance case information before completing the hiring process.
If you experience problems applying online, please call the People First Service Center at **************.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
Location:
$35.4k yearly 12d ago
Part-Time Customer Assistant Representative
Envoy Air Inc. 4.0
Representative job in Miami, FL
Envoy Airlines is a stable, secure, and fast-growing American Airlines Group company. You will be stimulated, challenged, and have the opportunity to develop your career. Come work for Envoy Air at the Miami International Airport, where you will join a team committed to providing outstanding service.
PAY RATE: $13.81 / hr.
Customer Assistance Representatives - Welcome customers and provide a high level of customer service to the traveling public by assisting passengers. Representatives offer assistance or seek out customers who may need assistance, i.e., large parties, passengers with disabilities, etc. and escort passengers to and from the terminal to the aircraft, handle the loading and unloading of baggage and providing assistance to disabled passengers or others needing special assistance.
The terms and conditions of this position are covered by the CWA Collective Bargaining Agreement.
Benefits and privileges
* On-the-job paid training
* Comprehensive health benefits
* Flexible schedules
* Free flights on American Airlines
* 401K program
* Other benefits include Employee Assistance Program, discounts on hotels, cars, cruises and more!
Job Description
* Provide a high level of customer service
* Answer questions about flight schedules and general terminal access
* Stand and walk for extended periods of time
* Provide a wide variety of assistance to mobility impaired customers such as, pushing wheelchairs, transferring to/from aisle chairs to aircraft seats up or down Jet bridge
* Escorts passengers from the terminal to and from aircraft ensuring a safe path at all times
* On occasion it may be necessary to drive a golf cart or tugs in congested areas
* Responsible to fill out passenger paperwork relating to unaccompanied minor passengers; on occasion, may be required to stay overnight escorting an unaccompanied minor passenger
* Lift and carry heavy luggage weighing up to 100 pounds (some items may be heavier)
* Monitoring airport activity and performing required security checks of aircraft post-arrival and pre-departure following established company, government and airport procedures
* Assists with oversize and valet luggage to ensure bags and sporting items are tagged and routed to the correct destinations
* Ensures unattended aircraft are secure and performs security checks on all international arrivals, international departures and remain overnight (RON) aircraft
* Ensures the correct loading of the aircraft, maintains accurate logs and records made manually or by input into a computerized system
* Remove unclaimed bags from carousel
* Stack unclaimed items onto baggage carts and into storage racks/shelves in secured areas
* Work shifts that include irregular and/or extended hours, weekends and holidays
* Possibly performing additional related duties as deemed operationally necessary by management in with the collective bargaining agreement (CWA)
Requirements
* Must be a least 18 years of age
* Must possess at least one form of TSA-acceptable identification for business travel purposes.
* High school diploma or GED or international equivalent
* Good communication skills
* Authorized to work in the United States without sponsorship
* Must be able to read, write, fluently speak, and understand the English language
* Willing and able to lift and push items weighing up to 100 lbs (some items may be heavier)
* Must be flexible to work rotating shifts including days, nights, weekends, holidays, and rotating days off and to work additional hours without notice based on operational needs
* Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements
* Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
* Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
Please click on the link for more insight into Envoy Air: Envoy Job Videos
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment
#EnvoyHubH
$13.8 hourly Auto-Apply 6d ago
Call Center Representative - On Site
Dev 4.2
Representative job in North Lauderdale, FL
Company DescriptionJobs for Humanity is partnering with Teleperformance USA to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: Teleperformance USA
Job DescriptionCategory : Customer Service/Support
Why You'll Choose Us
Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique.
Benefits of working with TP include:
Paid Training
Competitive Wages
Full Benefits (Medical, Dental, Vision, 401k and more)
Paid Time Off
Employee wellness and engagement programs
Your Impact
Our customer service representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Your Responsibilities
Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.
Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
Calmly attempt to resolve and de-escalate any issues
Escalate interactions when necessary and appropriate
Respond to requests for assistance and/or possible processing payments
Track all call related information for auditing and reporting purposes
Provide feedback on call issues
Upsell if required
What We're Looking for
High School Diploma or equivalent
IT/Network certifications/degrees preferred
18 years of age or older
Proven call center experience
Typing 25 WPM
Proficient in PC operation and navigation
Entry-level network troubleshooting
Ability to set up home Wi-Fi network
Ability to set up and configure a router or switch
Core proficiency with a laptop or desktop computer
Able to work independently
Have excellent communications skills, both oral and written
Ability to work in a constantly changing and fast paced environment
Ability to stay composed and objective
Strong listening skills
Being One of Our People
It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.
Teleperformance is an Equal Opportunity Employer
$22k-29k yearly est. 60d+ ago
Aerospace MRO Customer Service
Terrelonge Staffing
Representative job in North Miami, FL
Terrelonge Staffing is recruiting a dedicated Customer Service Representative for our MRO client in the aerospace industry. The ideal candidate will have experience in customer service within an aerospace or technical environment, with a focus on providing exceptional support to clients.
Key Responsibilities:
Serve as the primary point of contact for customers, addressing inquiries and resolving issues related to MRO services.
Process orders, track shipments, and manage customer accounts to ensure satisfaction.
Coordinate with internal teams to ensure timely and accurate delivery of services.
Maintain detailed records of customer interactions and transactions.
Provide clients with regular updates on service status and any changes to their orders.
Qualifications:
Associate degree or equivalent experience in customer service or a related field.
2-4 years of experience in customer service within the aerospace industry.
Strong problem-solving skills and attention to detail.
Excellent verbal and written communication skills.
Proficiency in CRM software and Microsoft Office Suite.
$27k-36k yearly est. 60d+ ago
Call Center Representative
Aran Eye Associates
Representative job in Miami, FL
Summary: Call Center Representative(s) work in a fast-paced environment, providing excellent customer service with an outgoing and upbeat personality to a large patient population.
Responsibilities
Responsible to do appointment scheduling and reschedules
Glaucoma
Retina
Cornea
Minor Procedures
Oculoplastic
Eye Injections
Diagnostic Testing
Laser
Responsible to call back all appointment requests via\ email, patient portal and voicemails.
Responsible for insurance verification online, email or phone.
Care Plus 2020 Eye Care Broward
Care Plus Premier (Dade)
Diagnostic Testing
Simply Medicare Premier
Responsible for uploading all insurance verification into NextGen.
Responsible for Appointment confirmations
Will confirm appointments for patients, Doctor's office and/or Insurances.
Responsible for monthly mail outs for all locations
Triage Emergency Calls prior to transferring to the ER Scheduling Department.
Responsible for correcting demographics and creating alerts when returned mail is received for new and established patients.
Minimum Demonstrated Skills
Customer Service experienced
Medical terminology knowledge
ICD10/CPT code knowledge
HMO guidelines knowledge
Insurance verification (HMO, PPO, POS, EPO, etc.)
Ability to handle multiple tasks simultaneously in a fast paced environment
Ability to handle and diffuse patient complaints and disagreements
Exceptional communication and interpersonal skills.
Experience navigating Electronic Medical Records and Outlook
English/Spanish is a must.
Education: High School Diploma required
Schedule: Full-time (40 hours per week)
Working Hours: M-F (8:00 am - 5:00 pm)
$23k-31k yearly est. Auto-Apply 60d+ ago
Bilingual Call Center Representative
Carshop
Representative job in West Palm Beach, FL
Are you fluent in Spanish and English? Penske Automotive Group wants YOU to join our team as a Call Center Representative! No experience? No problem! We provide comprehensive training to set you up for success. Join our Business Development Center (BDC) and handle outbound service calls for our dealerships in Florida. Don't miss this opportunity to kick-start your career with us -- apply now!
JOIN OUR TEAM
As a Bilingual Call Center Representative, you will answer incoming service calls, record, and relay basic vehicle information, offer price quote ranges for services requested, schedule appointments, answer basic maintenance questions, make outbound confirmation calls, and connect customers with service advisors.
WHAT WE HAVE TO OFFER
Hourly rate plus the opportunity to earn extra in performance-based bonuses.
Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For.
Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match.
Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.
Values-driven culture built on integrity, professionalism, excellence and teamwork.
WHAT WE ARE LOOKING FOR
Bilingual in Spanish and English is required.
Genuine interest in providing an exceptional customer experience.
Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
Excellent communication, interpersonal and organizational skills.
Strong work-ethic with the ability to work in a fast-paced, results-driven environment.
Prompt responses to internet inquiries with courtesy, accuracy and professionalism.
APPLY WITH US!
Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. All applicants must possess a valid driver's license and have a good driving record.
$23k-31k yearly est. 3d ago
Call Center Representative
Napleton Corporate BDC
Representative job in West Palm Beach, FL
*Hiring Event-$800/week guaranteed - 1st Month
Flexible Scheduling Options
Tuesday- January 20th - Apply today- walk in's welcome
10:00 am - 2:00pm
218 Datura Street, West Palm Beach Florida, 33401
3rd Floor above the PNC
Fantastic, fun, fast paced, diverse culture! Apply today!
The Ed Napleton Automotive Group is looking for our next Call Center Representative/Business Development Representative This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton's Call Center in West Palm Beach, the BDC Representative is responsible for handling internet inquiries and phone leads (NO COLD CALLS,) to generate appointments for the dealership sales departments.
Take advantage of this rare opportunity to join one of the country's largest and most successful automotive dealership groups and Apply Today!
The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout eight states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.
What We Offer:
$800 per week minimum guaranteed in your first month
Opportunity to earn $35,000-$70,000 per year- hourly pay + performance-based commissions.
Hybrid schedules available for tenured employees
Fun, fast-paced diverse environment
Various shifts available with many flexible scheduling options
Family Owned and Operated - 90+ years in business!
Medical, Dental, and Vision Insurance
401K and additional benefits
Paid Vacation and Sick Time
Paid Training
Discounts on products, services, and vehicles
Growth Opportunities
Job Responsibilities:
Handle incoming and outgoing phone calls and emails
Prospect follow-up calls, set appointments for service and sales, and gauge customer satisfaction
Answer customer internet inquires by both email and phone
Schedule sales appointments and reschedule no show customers
Contact customers based on current marketing incentives
Follow up with existing and potential customers to generate leads and close sales
Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase
Follow up in a manner that results in the customer visiting the dealership
Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction
Other duties as assigned by management
Job Requirements:
Excellent computer skills required.
Knowledgeable to call center environment- NO COLD CALLS!
Automotive experience is helpful but not required.
Able to communicate persuasively with customers to set appointments.
Willingness to undergo a background check in accordance with local law/regulations
Bilingual a plus
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
IND1
Napleton Automotive Group, Call Center Representative, Business Development Representative, BDC, Call Center, Call Center Rep, West Palm Beach, WPB
How much does a representative earn in Hollywood, FL?
The average representative in Hollywood, FL earns between $20,000 and $49,000 annually. This compares to the national average representative range of $23,000 to $55,000.
Average representative salary in Hollywood, FL
$31,000
What are the biggest employers of Representatives in Hollywood, FL?
The biggest employers of Representatives in Hollywood, FL are: